Raritan Computer Switch MXU28 User Guide

Supported by:  
Rackit® Technology Corporation  
274 Madison Avenue, New York, NY 10016  
Tel:(212) 679-0050 Fax:(212) 679-0040  
®
www.RackitTechnology.com  
Technology Corporation  
1 . 8 0 0 . 6 3 6 . 3 4 3 4  
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Copyright © 2001 Raritan Computer, Inc.  
MXU2-0B  
September 2001  
Raritan Computer Inc.  
400 Cottontail Lane  
Somerset, NJ 08873  
USA  
Tel. 1-732-764-8886  
Fax. 1-732-764-8887  
Raritan Computer Europe, B.V.  
Eglantierbaan 16  
2908 LV Capelle aan den IJssel  
The Netherlands  
Tel. 31-10-284-4053  
Fax. 31-10-284-4049  
Raritan Computer Japan, Inc.  
Kuga Building 7F  
11-6, Kuramae 4-chome  
Taitoo-ku, Tokyo 111-0051, Japan  
Tel. 81-3-5833-6360  
Raritan Computer Taiwan, Inc.  
5F, 121, Lane 235,  
Pao-Chiao Rd., Hsin Tien  
Taipei Hsien, Taiwan, ROC  
Tel. 886-2-8919-1333  
Fax. 81-3-5833-6336  
Fax. 886-2-8919-1338  
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FCC Information  
MXU2 Manual  
I
FCC Information  
This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference in a commercial installation. This equipment generates, uses, and  
can radiate radio frequency energy and if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications. Operation of this  
equipment in a residential environment may cause harmful interference.  
Product names mentioned in this document are trademarks or registered trademarks of their  
respective companies. Z-Series, Paragon, MasterConsole MX4, MasterConsole MXU2,  
MasterConsole II, MasterConsole SMX, and their respective logos are registered trademarks of  
Raritan Computer, Inc. PS/2, RS/6000, and PC/AT are registered trademarks of International  
Business Machines Corporation. Mac is a registered trademark of Apple Computer, Inc. Sun is a  
registered trademark of Sun Microsystems. Alpha is a registered trademark of Compaq  
Corporation. HP9000 is a registered trademark of Hewlett Packard. SGI is a registered trademark  
of Silicon Graphics, Inc. All other marks are the property of their respective owners.  
Japanese Approvals  
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II  
MXU2 Manual  
FCC Information  
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Table of Contents  
MXU2 Manual  
III  
Table of Contents  
FCC INFORMATION ..................................................................................................................................I  
TABLE OF CONTENTS ...........................................................................................................................III  
CHAPTER 1. GETTING STARTED ......................................................................................................... 1  
Welcome................................................................................................................................................ 1  
Introduction........................................................................................................................................... 1  
Features ................................................................................................................................................ 1  
Quick Installation and Test ................................................................................................................... 2  
MXU2 On-Screen User Interface.......................................................................................................... 2  
CHAPTER 2. OPERATING THE MXU2.................................................................................................. 4  
Logging In............................................................................................................................................. 4  
Selecting a Computer ............................................................................................................................ 5  
User Customization............................................................................................................................... 6  
On-Screen User Interface Functions..................................................................................................... 8  
CHAPTER 3. ADMINISTRATOR FUNCTIONS..................................................................................... 9  
Administration Menu............................................................................................................................. 9  
System Configuration............................................................................................................................ 9  
User Configuration ............................................................................................................................. 11  
Channel Configuration........................................................................................................................ 12  
CHAPTER 4. INSTALLING MXU2 ........................................................................................................ 14  
Installations......................................................................................................................................... 14  
One-Tier Installation........................................................................................................................... 15  
Two-Tier Installation .......................................................................................................................... 16  
Prepare Second-Tier MasterConsole MXU2 ...................................................................................... 18  
Connect MXU2 Unit for Second-Tier Operation:............................................................................... 19  
Configure Base MXU2 Reserved Channels As Second Tier MXU2 Devices....................................... 20  
Connecting Computers to Second-Tier MXU2 Unit(s)........................................................................ 21  
APPENDIX A: SECURITY ACCESS ...................................................................................................... 22  
Security Access Mode.......................................................................................................................... 22  
APPENDIX B: GLOSSARY...................................................................................................................... 24  
APPENDIX C: TROUBLESHOOTING .................................................................................................. 27  
APPENDIX D: SPECIFICATIONS.......................................................................................................... 29  
MXU2 Models ..................................................................................................................................... 29  
Universal Cable Kits: For connecting computer to MXU2 or connecting a base MXU2 to a second  
tier MXU2 ........................................................................................................................................... 29  
Accessories.......................................................................................................................................... 29  
APPENDIX E: MXU2 AND PARAGON.................................................................................................. 30  
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Chapter 1. Getting Started  
MXU2 Manual  
1
Chapter 1. Getting Started  
Welcome  
Congratulations on your purchase of Raritan Computer’s MasterConsole MXU2.  
Introduction  
Raritan's keyboard/video/mouse (KVM) switches are engineered to provide reliable, cost-  
effective, central control of multiple computers. This eliminates the cost and clutter of  
unnecessary equipment, reclaims space, and improves productivity for a host of applications.  
Figure 1 MXU2  
MXU2 is a 2 user KVM switch that enables up to two simultaneous users to select and operate  
connected computers. Each user will have exclusive control of any selected computer.  
Raritan's unique emulation technology dedicates a keyboard and mouse emulator for each  
computer to ensure that each computer always “sees” its own keyboard and mouse.  
Each user is provided with an on-screen user interface (OSUI) menu to facilitate operation. The  
firmware control program can be upgraded via a built-in communication port.  
Features  
Models to connect up to 8 or 16 computers  
Direct connect MXU2 to Raritan’s Paragon  
Ability to cascade units to control up to 128 computers from 2 user stations.  
Locate computers or cascaded units up to 1,000 feet away from the MXU2 using Cat5 Reach  
Locate one user station up to 1,000 feet away from the MXU2 with Raritan’s Cat5 receiver—  
URKVMG receiver included with optional kit (Part number MXU28G orMXU216G).  
Tangle proof, double-shielded coaxial cable in lengths of 2, 6.5, 13, 20, and 30 feet  
Built in dedicated keyboard and mouse emulators for flawless operation  
Includes Keep-alive design to ensure non-stop computer operation in case of power loss to  
the switch  
Supports high-resolution video to 1600 x 1200  
Allows a mix PCs, Macs, Suns, Alphas, RS/6000s, HP9000s, and SGIs with Raritan  
Guardian converters  
Contains a powerful On-Screen User Interface (OSUI) for simple operation and system  
management  
Assign meaningful names to connected computers and select from pop-up, on-screen menus  
Stores up to 120 user names, each with personalized operating profile and optional password  
for security  
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MXU2 Manual  
Chapter 1. Getting Started  
Contains individual user-controlled functions to AutoSkip inactive channels and to  
AutoScan computers at variable rates  
Engineered with multilevel security to ensure authorized access to each computer by  
each user  
Expand capabilities by cascading MXU2 units using 1 or 2 ports.  
OSUI supports English, French, and German keyboard layouts  
Available firmware upgrades via built-in DB9 administration port  
Quick Installation and Test  
Chapter 4 specifies a detailed installation procedure. For a quick installation and test of MXU2,  
perform the following:  
1. Unwrap the MXU2 unit from the packing box.  
2. Plug the power cord into the MXU2 and turn the power switch to ON.  
3. Plug a user console-keyboard, monitor, and mouse-into the connectors marked keyboard,  
monitor, and mouse on the back panel of the MXU2.  
4. Plug in monitor’s power cord and power on monitor.  
5. Login Menu will now be displayed on the monitor. The keyboard’s <Scroll Lock> LED will  
be blinking.  
6. Enter ADMIN as user name, and press <Enter>. Enter ”raritan” (case sensitive) and press  
<Enter>. The Selection Menu will be displayed on the monitor.  
7. Unwrap a universal cable, CCPnn. Plug the DB25 connector into a channel on the back panel  
of the MXU2 unit.  
8. Plug the other end of the cable into a PC’s keyboard/mouse/VGA ports.  
9. Power on the PC.  
10. The PC channel on the Selection Menu will turn green.  
11. Use the keyboard <> and <> keys to select the green line, and press <Enter>.  
12. You will now be able to operate the PC connected to MXU2.  
Congratulations! This quick test is complete.  
1To go back to the MXU2 selection menu, press the <Scroll Lock> key twice rapidly. This  
activates the on-screen user interface. The <Scroll Lock> LED on the user console  
keyboard blinks, indicating the on-screen user interface has been activated.  
MXU2 On-Screen User Interface  
The MXU2 on-screen user interface (OSUI) consists of a simple hierarchy of menus and screens.  
Each menu (except Login Menu) contains the following sections (Figure 2):  
Title Line  
Menu/Screen Body (for text and fields)  
Help Messages  
Status Line (displays Skip/Scan status and OSUI activator)  
Function keys F1, F2, F4, and F5 switch between different first-level menus.  
1 The symbol provides hints and tips.  
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Chapter 1. Getting Started  
MXU2 Manual  
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Pressing <F1> while the on-screen user interface is active invokes the Help Screen. The  
Help Screen lists all menu options available to the user.  
Whenever the on-screen user interface is activated on a user console, that console  
keyboard’s <Scroll Lock> LED indicator blinks.  
Menu Title  
OSUI Main Body  
Help Messages  
Status Line  
Figure 2 OSUI Menu Structure  
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MXU2 Manual  
Chapter 2. Operating The MXU2  
Chapter 2. Operating The MXU2  
This section describes how a user operates MXU2 functions to access computers.  
Logging In  
You must first login to access the computers connected to the MXU2.  
When the system is first powered on, the Log-in Menu is displayed on the monitor of each user  
console. (Figure 3).  
Device ID: Name of this MXU2 unit.  
User Port: Indicates the physical MXU2 user port to which this user console is currently  
connected.  
Please Login  
Device ID : Base MXU2  
User Port : 1  
User Name :  
Password :  
Help Messages  
Figure 3 Log-in Menu  
1. Enter your user name assigned by your administrator. If user names have not been  
assigned, there are 5 available defaults usera, userb, userc, and userd for users, and  
admin for the administrator (See Chapter 3. Administrator Functions). User names are not  
case sensitive.  
2. Press <Enter>. If a password is necessary, you will be prompted to enter it, and press  
<Enter> again. Passwords are case sensitive. (See Changing Password on page 8.)  
3. The Selection Menu will be displayed (Figure 4 or Figure 5)  
4. To go to other menus, use the function keys. (See On-Screen User Interface Functions on  
page 8.)  
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Chapter 2. Operating The MXU2  
MXU2 Manual  
5
Selection Menu  
MC: Base MXU2  
Ch.ID Name  
Page 1/ 1  
Stat  
- ------- ------------ -----  
1 01  
2 02  
3 03  
4 04  
5 05  
6 06  
7 07  
8 08  
Untitled-001 A0 03  
NT4.0-Mail  
Wins95.Bob  
A0 03  
B0 03  
Wins98.Jack A0 03  
Untitled-005 A0 03  
NT4.0-Susan A0 03  
Untitled-007 A0 03  
Untitled-008 A0 03  
- ------- ------------ -----  
Help Messages  
Status Line  
Figure 4 Selection Menu  
Selection Menu by Name  
Page 1/ 1  
Name  
Ch.ID  
Stat  
------------ ------- ------  
NT4.0-Mail  
NT4.0-Susan 06  
Wins95.Bob 03  
Wins98.Jack 04  
Untitled-001 01  
Untitled-005 05  
Untitled-007 07  
Untitled-008 08  
02  
A0 03  
A0 03  
B0 03  
A0 03  
A0 03  
A0 03  
A0 03  
A0 03  
------------ ------- ------  
Help Messages  
Status Line  
Figure 5 Selection Menu by Name  
Selecting a Computer  
1. Activate the on-screen user interface by pressing the <Scroll Lock> twice rapidly. The  
Selection Menu will be displayed (See Figure 4 & Figure 5).  
2. The Selection Menu lists channels sorted either by channel ID (Ch. ID) number (Figure 4) or  
alphabetically by computer name (Figure 5). Default sorting is by channel ID number. Press  
<F12> to toggle sorting by—Channel ID Number or Computer Name.  
The Selection Menu displays up to eight channels.  
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MXU2 Manual  
Chapter 2. Operating The MXU2  
The Ch. ID column indicates the physical channel to which each computer is  
connected.  
The Name column lists the computer name.  
The Stat column shows each channel's security class on the left side of the  
column, and the channel-specific scan rate—in seconds—on the right side of the  
column. (See Channel Configuration on page 12 for instructions on changing a  
channel’s computer name, security class, and scan rate.)  
3. The highlight bar is used to select a channel for connection to the local user console.  
Each channel’s availability is visually indicated by the following text colors:  
Black—no computer connected or computer is powered down  
Green—channel is active and available  
Red—unavailable, in use by another user  
Purple—connected to a second tier unit, first path.  
Blue-connected to a second tier unit, second path.  
White—current status unknown  
If the security class of a channel is shown in red, the channel cannot be selected due  
to security restrictions.  
A small red triangle points to the name of the computer—if any—to which you are  
currently connected.  
4. To select a computer:  
Press the <Page Up>, <Page Down>, <>, or <> keys to highlight the desired  
computer and press <Enter>,  
Note: When the Selection Menu is sorted by channel ID number, press the desired  
computer's key number—shown in the left-hand column—and press <Enter>,  
Note: When the Selection Menu is sorted by Name—arranged alphabetically— you can  
type the first character(s) of the desired name to quickly jump to the name that most  
closely matches the characters you type, and press <Enter>.  
5. When you select a computer, you are connected to the active operation at the selected computer.  
If you select a MasterConsole device, a list of that device’s channels will display. To  
return to the base MXU2 Selection Menu press the <Home> key.  
User Customization  
The User Profile screen is for displaying a user’s MXU2 configuration and for setting/changing  
the user’s preferred operating parameters (Figure 6).  
1. Activate OSUI by pressing the hot-key <Scroll Lock> key twice rapidly.  
2. Press <F4> to access the User Profile screen.  
The Connected field displays the name and the channel ID number of the currently  
selected computer.  
The User field displays the User Name entered at login.  
The Station field displays the physical MXU2 user port you are connected to.  
The Security field displays your security class.  
The Admin field displays your administrator privileges.  
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Chapter 2. Operating The MXU2  
MXU2 Manual  
7
User Profile  
Connected: Wins95.Bob  
Ch 3  
Station: 1  
Admin: Yes  
Name: Susan  
Security: A0  
Scan Mode: Global  
Global Scan Rate: 03 Seconds  
ID Display: On  
Green Mode: Off  
03 Seconds  
05 Minutes  
Hotkey:  
Scroll Lock  
Display Position: Menu ID  
Help Mode: Circ Left  
Help Messages  
Status Line  
Figure 6 User Profile Menu  
3. Select the field you want to edit by pressing the <Tab> (forward) <Shift-Tab> (backward)  
keys to move to the desired field. Press <Enter> to begin the edit. The highlighted area will  
turn green. When the editing is completed, either press <Enter> to retain the changes or  
press <Esc> to cancel them.  
Scan Mode: Use the <> and <> keys to toggle between Global and Individual. The  
Global Scan Mode scans each channel for the same amount of time, indicated by the  
Global Scan Rate. The Individual Scan Mode scans each channel for the specified  
time as shown in the Selection Menu. The default setting is Global. (Setting the channel’s  
individual scan rate is an administrator function—see page 12.)  
Global Scan Rate: Type a number from 01 to 24, or use the <> and <> keys to  
increment or decrement. The default setting is 3 seconds.  
ID Display: The ID Display is a small window that shows the computer name and the  
channel ID number when you switch or scan between channels. It is controlled by two  
fields:  
On/Off: Use the <> and <> keys to toggle on and off.  
Time: Type a number from 01 to 24, or use the <> and <> keys to increment  
and decrement. When incremented beyond 24, it displays − − “, indicating that the  
ID window will be shown all the time. The default setting is On/03 seconds.  
Green Mode: The Green Mode (PowerSave mode) turns the monitor off if the user  
console is idle for the specified amount of time. It is controlled by two fields:  
On/Off: Use the <> and <> keys to toggle on and off.  
Time: Type a number from 01 to 99 or use the <> and <> keys to increment and  
decrement. The default setting is On/05 minutes.  
Hot-key: Use the <> and <> keys to select <Scroll Lock>, <Caps Lock>, or <Num  
Lock>. Press the selected hot-key twice rapidly to activate the on-screen user interface.  
The default setting is <Scroll Lock>.  
Display Position: This lets you position the On-Screen menu and ID Display window.  
Use the <>, <>, <> and <> keys to position the selected window.  
Help Mode: Use the <> and <> keys to select the preferred help mode. This controls  
how the help messages are presented on the on-screen user interface menus and  
screens. The default setting is Circ Left.  
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Chapter 2. Operating The MXU2  
Multi-Line: Help messages display across the bottom of the On-Screen User Interface, with  
changing messages in a blinking fashion.  
Single Line:: Help message is static across the bottom of the On-Screen User Interface.  
Circ Left: Help messages scroll across bottom of On-Screen User Interface from right to left.  
Circ Right: Help messages scroll across bottom of On-Screen User Interface from left to right.  
4. Changing Password: To add, delete, or change your password, press <P>. You will be prompted to  
enter your new password of up to eight characters. Press <Enter>, and confirm by re-entering your  
new password. Then either press <Enter> again to retain the change or press <Esc> to cancel it.  
5. Saving Changes: Press <S> to save your changes at any time. When you press <S> or exit  
the menu, you will be prompted to confirm your changes.  
On-Screen User Interface Functions  
Use the following function keys to access MXU2 OSUI functions:  
Press...  
<F1>  
When you want to...  
access Help; get a list of all of the function keys (Figure 7)  
<F2>  
access Selection Menu; view the list of channels, security levels, or scan rates;  
or select a channel  
<F4>  
access the User Profile or view and change user-specific operating parameters  
<F5>  
access the Administration Menu if you have administrator privileges  
<F6>  
toggle On/Off AutoScan  
<F7>  
toggle On/Off AutoSkip  
<F9>  
logout  
<Shift-F9>  
<F12>  
<Esc>  
disconnect from a channel without logging out  
while in Selection Menu, toggle sorting by name or channel ID  
Exit  
If a user does not have administrator privileges, then the F5 function is displayed in red.  
Help  
MXU2 Version: MXU-V2.01  
Serial Number: C32B0017  
F1 Help  
/
Esc Exit  
F2 Channel Selection  
-F12 Sort by Channel/Name  
F4 User Profile  
F5 Administrative Functions  
F6 Toggle Scan On/Off  
F7 Toggle Skip On/Off  
F9 Logout  
-Shft+F9 Release Channel  
Help Messages  
Status Line  
Figure 7 Help Menu  
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Chapter 3. Administrator Functions  
MXU2 Manual  
9
Chapter 3. Administrator Functions  
This section describes the functions that enable the administrator to configure the MXU2 system  
so the user can access the computers connected to the MXU2. The functions are performed from  
a set of administration menus.  
Administration Menu  
The Administration Menu is used for setting security classes, maintaining user names and  
privileges, and managing the system configuration. These tools enable the administrator to  
control who has access to the MXU2 and which computer resources each user may access.  
1. Log in to the system as admin or your user name, if you have administrator privileges.  
The default password for the login admin is “raritan” and is case sensitive.  
2. The Selection Menu will be displayed. Press <F5> to access the Administration Menu. The  
Administration Menu displays user port connections (Figure 8).  
User Port Connections: User names of the users logged in to each user port.  
3. Use the <> and <> keys to select the desired submenu, and press <Enter>.  
Administration Menu  
User Port Connections  
1: Susan  
2: Jayson  
Choose Admin Function  
- --------------------------  
1 System Configuration  
2 User Configuration  
3 Channel Configuration  
- --------------------------  
Help Messages  
Status Line  
Figure 8 Administration Menu  
System Configuration  
The System Configuration menu is used for setting the global parameters that control operation of  
the system for all users (Figure 9).  
1. The System Configuration screen displays the current settings of the parameters.  
2. To select the field you want to edit, press the <Tab> (forward) and <Shift-Tab> (backward)  
keys to move to a desired field. Press <Enter> to edit the field. The highlighted area will turn  
green. When the editing is completed, press <Enter>.  
3. Press <S> to save changes or press <Esc> to cancel them.  
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Chapter 3. Administrator Functions  
System Configuration  
Device ID: Base MXU2  
Security:  
Timeout: On Logout 05 Min  
Access Mode: Free Access  
Allow Blank Password: Yes  
KB Language Type: English  
Login Blank: Off 05 Minutes  
Login Help Mode: Multi-Line  
User 1-2 Tier:  
NO  
NO  
Help Messages  
Status Line  
Figure 9 System Configuration Menu  
Device ID: This is the name of the MXU2. Type in the desired name of the device. This  
gives the device a unique and meaningful name, which is important if you have multiple  
MXU2 units. The default name is Base MXU2.  
Timeout: This is the amount of time—in minutes—before a user is logged out of the  
MXU2 system or disconnected from a computer, if the user console is idle for that  
amount of time. The default settings are On/Logout/05.  
On/Off: Use the <> and <> keys to toggle On/Off.  
Logout/Disc.: Use the <> and <> keys to toggle Logout/Disc.  
Time: Type a number from 01 to 99, or use the <> and <> keys to increment or  
decrement the Time Out time in minutes.  
Access Mode: Use the <> and <> keys to select one of the four Access Modes: Free  
Access, Exact Match, Level/Group, and 2-Dgt Level. The default is Free Access. (See  
Appendix A: Security Access for details about security classes.)  
The security classes for individual users can be set in the User Configuration Menu.  
Security classes for individual channels can be set in the Channel Configuration Menu.  
Allow Blank Password: Use the <> and <> keys to toggle Yes or No. This field  
controls whether a user may specify a blank password. The default setting is Yes.  
If this field is set to No, a user may not set a blank password. A newly created user has  
by default no password unless the user or the administrator sets one.  
KB Language Type: KB Language Type: The OSUI supports English, French, or  
German keyboard mapping. Use the <> and <> keys to select your keyboard type.  
MXU2 power must be recycled for KB Language changes to take effect..  
Login Blank: The Login Blank feature blanks the Login screen after the user console is  
idle for the specified amount of time in minutes. This acts as a screen saver to protect the  
monitor. When this screen is blanked, press any key to bring back the Login screen. The  
default setting is Off/5 minutes.  
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Chapter 3. Administrator Functions  
MXU2 Manual  
11  
On/Off: Use the <> and <> keys to toggle On/Off.  
Logout/Disc.: Use the <> and <> keys to toggle Logout/Disc.  
Time: Type a number from 01 to 99, or use the <> and <> keys to increment or  
decrement the Time Out time in minutes.  
Login Help Mode: Use the <> and <> keys to select the desired help mode. This  
controls how the help and welcome messages are presented on the Login screen. The  
default setting is Multi-Line.  
Multi-Line: Help messages display across the bottom of the Login screen, with changing  
messages in a blinking fashion.  
Single Line: Help message is static across the bottom of the Login screen.  
Circ Left: Help messages scroll across bottom of Login screen from right to left.  
Circ Right: Help messages scroll across bottom of Login screen from left to right.  
User 1-2 Tier: See Two-Tier Installation in Chapter 4. Installing MXU2. Used to  
designate a specific MXU2 as a second tier unit for user1 or user2 of the base MXU2  
unit. This designation must be performed from a separate user console, directly  
connected to the intended second tier MXU2 unit, prior to installation of the MXU2 as a  
second tier unit.  
User Configuration  
The User Configuration Menu enables the administrator to add, delete, logout, block, and edit user names  
and security rights (Figure 10). It also displays current connection status for each user.  
User Configuration  
User: John  
Name  
-------- -- --- -------------  
Page  
1/ 1  
SC Adm Connection  
Admin  
Jayson  
Usera  
Userb  
Userc  
Userd  
John  
A0 Yes None  
A0 No None  
A0 No None  
A0 No None  
A0 No None  
A0 No None  
A0 Yes Wins95.Bob  
-------- -- --- -------------  
Help Messages  
Status Line  
Figure 10 User Configuration Menu  
1. Use the <>, <>, <>, <>, <Tab>, and <Shift-Tab> keys to move within the menu. Press <Enter> to edit  
the field. The highlighted area will turn green. When the editing is completed, press <Enter>. Press <S> to save  
changes or press <Esc> to cancel them.  
2. This menu displays user information—one user per line.  
User: This field displays your login user name.  
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Chapter 3. Administrator Functions  
Name: The Name column displays and enables editing of system user names. The user  
names are not case sensitive. Type up to 8 characters to change a name.  
The special user name Admin cannot be changed.  
SC: The SC column displays the security class of the user. Typing A-P changes the user’s  
security level; typing 0-9 changes the user’s security group. The default value of a newly  
created user is A0. (See Appendix A: Security Access for details about security classes.)  
Adm: The Admin column indicates whether the user has administrator privileges. Use the  
<> and <> keys to toggle Yes or No. The default setting is No.  
Connection: The Connection column shows the status of each user by displaying the  
channel to which any active user is currently connected.  
3. Adding a new user: To add a new user, press <C>. A new default user name will be added.  
Proceed to edit the default name, security class, and admin privileges as desired.  
4. Deleting a user: Move the highlight bar to a user line, and press <D>. Enter affirmatively to  
confirm deletion. The highlighted user will be removed from the system.  
5. Logging out a user: Move the highlight bar to a user line, and press <L>. The highlighted  
user will be logged out from the system.  
6. Blocking a user: Move the highlight bar to a user line, and press <B>. Enter affirmatively to  
confirm blocking. The highlighted user will be blocked.  
Channel Configuration  
The Channel Configuration Menu enables the administrator to edit the computer names, security  
classes, and individual scan rates associated with each channel (Figure 11). Any device—such as a  
computer or another MXU2 unit—can be connected to MXU2 channels. To create a two-tier installation,  
MXU2 units are cascaded from one or more of the MXU2 channels. (See Two-Tier Installation on page  
16.) This section describes the channel configuration for a stand-alone MXU2.  
Channel Configuration  
MC: Base MXU2  
Page 1/ 1  
Sec Scn  
Ch.ID  
Name  
------- ------------ --- ---  
01  
02  
03  
04  
05  
06  
07  
08  
Untitled-001 A0 03  
NT4.0-Mail  
Wins95.Bob  
A0 03  
B0 03  
Wins98.Jack A0 03  
Untitled-005 A0 03  
NT4.0-Yee  
A0 03  
Untitled-007 A0 03  
Untitled-008 A0 03  
------- ------------ --- ---  
Help Messages  
Status Line  
Figure 11 Channel Configuration Menu  
1. Use the <>, <>, <>, <>, <Tab>, <Shift-Tab>, <Page up>, <Page down>, <Home>,  
and <End> keys to move within the menu. Press <Enter> to edit the field. The highlighted  
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Chapter 3. Administrator Functions  
MXU2 Manual  
13  
area will turn green. When the editing is completed, either press <Enter> to retain the  
changes or press <Esc> to cancel them.  
2. This menu displays channel information—one computer per line.  
MC: This is the name of this MXU2— as named in the Devide ID firel of the System  
Configuration window.  
Ch. ID: This column displays the physical Channel ID number where the device connects to  
MXU2.  
Name: This column displays and enables editing of the computer name. Computer  
names are case sensitive and may be up to 12 characters.  
Sec: This column displays the security class of the computer. Typing A-P changes the  
computer’s security level; typing 0-9 changes the computer’s security group. The default value of  
a computer is A0. (See Appendix A: Security Access for detailed explanations of security modes.)  
Scn: This column displays the computer’s individual scan rate. Type a number from 01 to  
24, or use the <> and <> keys to increment or decrement the scan rate. The default  
setting is 3 seconds.  
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14  
MXU2 Manual  
Chapter 4. Installing MXU2  
Chapter 4. Installing MXU2  
Installations  
MasterConsole MXU2 can be installed to control 8 or 16 computers in a one-tier installation with 2  
simultaneous users. To expand computer capacity, the MXU2 can be cascaded with other MXU2  
units to create a two-tier installation that controls up to 128 computers with unblocked access.  
MasterConsole MXU2  
User  
Figure 12 One-Tier Configuration  
On/Off  
Admin Serial Port  
Mouse  
Admin.  
Monitor  
2
1
4
6
8
Default  
Setting  
3
5
Keyboard  
User2  
User1  
6-pin mini-DIN Female  
& HD15 Female  
Power Supply  
to User Console  
User2 RJ45  
Cat 5 cable to Cat5 Receiver  
and User Console  
Figure 13 Back of MXU2  
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Chapter 4. Installing MXU2  
MXU2 Manual  
15  
One-Tier Installation  
In a one-tier installation, computers are connected to a single MXU2 unit (Figure 12). Complete  
the following steps for a one-tier installation:  
1. Shut down and power off all computers and monitors to be connected to the MXU2.  
2. Install user console(s) to the MXU2.  
a) User 1 - Local User Console:  
Connect Local User Console 1 to MXU2  
M ou se  
(M a le)  
Keyb oa rd  
(M a le)  
Plu g in  
m on itors  
powe r co rd  
Vid eo  
(HD 1 5M )  
Ba ck of M X U2  
Figure 14 Install Local User Console 1 to MXU2  
Connect user console to appropriate ports on back of MXU2 – keyboard to port labeled  
“Keyboard” (6-pin mini-DIN Female), mouse to port labeled “Mouse” (6-pin mini-DIN Female),  
and monitor to port labeled “Monitor” (HD15 Female).  
Plug in monitor power cord and turn on monitor.  
b) User 2 - Remote User Console (up to 1,000 feet away):  
Figure 15 Install Remote User Console 2 to MXU2  
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16  
MXU2 Manual  
Chapter 4. Installing MXU2  
Plug the DC Adapter (Part # A10D1-06MP) into the URKVMG and the other end into an AC power  
outlet.  
Connect a keyboard, monitor, and mouse (user console) to appropriate 6-pin mini-DIN Female  
keyboard and mouse ports, and HD15 Female ports on Cat5 Receiver (URKVMG).  
Plug in monitor power cord and turn on monitor.  
Connect Category 5 cable to RJ45 port on URKVMG.  
Connect the other end of the Category 5 cable to the RJ45 User 2 port on the back of the MXU2.  
3. Power on the MXU2 unit.  
Connect power cord to back of MXU2 unit and AC power outlet.  
Power ON the MXU2 via the power switch on the back of the unit  
The Login Menu will be displayed on the monitor. The default name usera automatically  
appears in the user name field of the Login Menu.  
Press <Enter>. The Selection Menu will be displayed (Figure 4).  
4. Connect computer(s) to the MXU2  
Plug the DB25 male end of a CCPnn cable into one of the numbered DB25 female ports on  
the MXU2 back panel (Figure 13). Each numbered DB25 female port on the back of the  
MXU2 represents a channel on the Selection Menu.  
Plug the connectors on the cable’s other end into the computer's keyboard, monitor, and  
mouse ports.  
Power on the connected computer.  
On the Selection Menu, the line displaying the channel where the new computer has been  
connected will turn green.  
Use the <> and <> keys to select the channel, and press <Enter>.  
You will now be able to operate the computer just as if the keyboard, monitor, and mouse  
were connected directly.  
Press <F5> to access the Administration Menu.  
You must login to the base MXU2 as an administrator to access the Administration Menu and  
perform administrative configuration menu operations.  
Select option number 3—Channel Configuration.  
Using the <> and <> keys, highlight the channel on the MXU2 to which you have just  
connected a second tier computer.  
Press the G key—on the keyboard—to select this computer for channel editing.  
Edit the name of the computer on the second tier.  
Enter S to save and then Y to confirm changes, or N to re-edit. Or enter Esc to cancel.  
5. Repeat step 4 to connect remaining computers to the MXU2.  
Two-Tier Installation  
In a two-tier installation, the second tier MXU2 unit is connected to channel(s) on the base MXU2. Each  
DB25 port represents a selection channel. One channel or DB25 female port on the back of the base  
MXU2 can be connected to the second tier MXU2. For unblocked access, two vertically grouped,  
consecutive DB25 female ports on the base MXU2 should be connected to the second tier MXU2  
For a two-tier installation, details to the steps outlined below are given on the following pages.  
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Chapter 4. Installing MXU2  
MXU2 Manual  
17  
1. Install base unit – first tier – MasterConsole MXU2, reserving channel(s) for each second tier MXU2 to be  
connected.  
2. Prepare second tier MasterConsole MXU2 unit(s).  
3. Connect MXU2 unit(s) for second tier operation.  
4. Configure base MXU2 reserved channels as second tier MXU2 devices.  
5. Connect computers to the second tier MXU2 unit(s).  
Figure 16 Two-Tier Configuration  
Install Base Unit—First-Tier—MasterConsole MXU2  
1. Follow the One-Tier installation procedure to set up the base MXU2 with the following  
exception:  
Reserve 1 channel, or 2 vertically consecutive channels, for each second tier MXU2 unit.  
Unblocked access to second tier computers, where two users can access second tier  
computers simultaneously, is recommended. For unblocked access, two vertically  
consecutive channels should be reserved - 1-2 or 3-4 or 5-6 or 7-8 etc… - for each  
second tier MXU2 unit to be connected.  
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18  
MXU2 Manual  
Chapter 4. Installing MXU2  
Prepare Second-Tier MasterConsole MXU2  
Each MXU2 that will be used as a second tier unit must first be separately programmed for tier  
mode:  
1. Attach a user console to the MXU2 unit that will be used as a second tier unit.  
Connect user console to appropriate ports on back of MXU2 – keyboard to port labeled  
“Keyboard” (6-pin mini-DIN Female), mouse to port labeled “Mouse” (6-pin mini-DIN Female),  
and monitor to port labeled “Monitor” (HD15 Female).  
Plug in monitor power cord and turn on monitor.  
2. Powering on the MXU2 and login.  
Connect power cord to back of MXU2 unit and AC power outlet.  
Power ON the MXU2 via the power switch on the back of the unit.  
The Login Menu will be displayed on the monitor.  
Enter admin in the user name field of the Login Menu, and press <Enter>. Enter  
raritan in the password field, and press <Enter>. The Selection Menu will be  
displayed (Figure 4).  
3. Setting up the MXU2 as a second tier unit.  
At the Selection Menu press <F5>. The Administration Menu will appear.  
Highlight selection number 1 – System Configuration – and press <Enter>. The  
System Configuration Menu will appear.  
On the System Configuration menu, set each second tier user port to Yes.  
Press the <Tab> (forward) and <Shift-Tab> (backward) keys to move to the User 1-  
2 Tier: field. The first entry in this field applies to user port 1, and the second entry  
applies to user port 2.  
Press <Enter> to edit each user tier field. The highlighted area will turn green.  
Use the <>, <>, <>, or <> keys to select Yes for each user port that will be  
connected as a second tier.  
When the editing is completed, press <Enter> and the field will turn yellow.  
Press <S> to save the changes.  
Unblocked access to second tier computers, where two users can access second tier  
computers simultaneously, is recommended. For unblocked access, two vertically  
consecutive channels should be reserved - 1-2 or 3-4 or 5-6 or 7-8 etc… - for each  
second tier MXU2 unit to be connected.  
4. The MXU2 is now programmed for second tier use.  
5. Power off the MXU2 via the power switch in the back of the unit.  
6. Disconnect the user console from this MXU2 second tier unit.  
7. Repeat steps 1 through 6 for each MXU2 that is to be designated as a second tier unit.  
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MXU2 Manual  
19  
Connect MXU2 Unit for Second-Tier Operation:  
Connect Second Tier MXU2 to Base MXU2  
Plu g in  
U KV M G  
C ate go ry 5 C able  
Ba ck of B ase M XU 2  
Figure 17 Connect Second Tier MXU2 Unit to Base MXU2  
Each MXU2 that will be used as a second tier unit must first be separately programmed  
for tier mode. See prior steps under Prepare Second Tier MasterConsole MXU2 for  
instructions.  
1. Power off the base MXU2.  
If computers have already been connected to the base MXU2 unit, you do not have to shut  
down the computers; because even when the MXU2 is powered off, its keyboard/mouse  
keep-alive feature continues performing keyboard/mouse emulation on attached computers.  
2. Power off all second tier MXU2 units before connecting them to the base MXU2.  
3. Connect reserved channel(s) on the base MXU2 unit to user port(s) on the back of the second tier  
MXU2.  
Unblocked access to second tier computers, where two users can access second tier  
computers simultaneously, is recommended. For unblocked access, two vertically  
consecutive channels should be reserved - 1-2 or 3-4 or 5-6 or 7-8 etc… - for each  
second tier MXU2 unit to be connected.  
Connect the reserved channel on the base MXU2 unit to the RJ45 User 2 port on the  
back of the second tier MXU2 unit  
Plug the DC Adapter (Part # A10D1-06MP) into the URKVMG and the other end into an AC  
power outlet.  
Using a CCPnn cable, plug the male keyboard, video, and mouse connectors into the  
appropriate 6-pin mini-DIN and HD15 female ports on the Cat5 Receiver (URKVMG).  
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MXU2 Manual  
Chapter 4. Installing MXU2  
On the other end of the CCPnn cable, plug the DB25 connector (male) into the DB25 (female)  
reserved channel on the base MXU2 unit.  
Connect the Category 5 cable into the RJ45 port on the URKVMG. Connect the other end of the  
Category 5 cable into the RJ45 User 2 port on the back of the second tier MXU2 unit.  
Connect the reserved channel on the base MXU2 unit to the user 1 on the back of the second tier  
MXU2 unit.  
Using a CCPnn cable, plug the DB25 connector (male) into the DB25 (female) reserved channel on  
the base MXU2 unit.  
Plug the male keyboard, video, and mouse ports on the other end of the CCPnn cable into the  
appropriate 6-pin mini-DIN and HD15 female ports on the back of the second tier MXU2 unit.  
4. Repeat steps 2 through 3 for each second tier MXU2 unit.  
Configure Base MXU2 Reserved Channels As Second Tier MXU2 Devices  
Channel configuration must be performed from the Administration Menu of the base MXU2 for each  
second tier MXU2 channel connected to the base.  
1. Power on all second-tier MXU2 units.  
Connect power cord to back of all second tier MXU2 units and AC power outlet.  
Power ON each second tier MXU2 via the power switch on the back of the unit.  
To guarantee correct operation, always power on all second-tier MXU2 units before the base  
unit.  
2. Power on the base MXU2 and login.  
Power ON the base MXU2 via the power switch on the back of the unit.  
The Login Menu will be displayed on the monitor.  
Enter admin in the user name field of the Login Menu, and press <Enter>. Enter raritan in the  
password field, and press <Enter>. The Selection Menu will be displayed (Figure 4).  
You must login to the base MXU2 as an administrator to access the Administration Menu  
and perform administrative configuration menu operations.  
3. Press F5 to access the Administration Menu.  
4. Select the Channel Configuration submenu, and press <Enter>.  
5. Use the <> and <> keys to highlight the reserved channel now connected to a second-tier MXU2.  
6. Press <C> to display the Device Configuration screen  
7. From the list of devices, select the appropriate device (MXU2) and press <Enter>. The next level of  
the Device Configuration menu will be displayed  
8. From the list of device sizes, select the appropriate number of channels (8 or 16) for the connected  
second tier MXU2 unit and press <Enter>.  
9. Select the number of paths to the second tier MXU2 unit and press <Enter>.  
10. The display will return to the Channel Configuration menu (Figure 11).  
11. The configured channel(s) will now be displayed in a different color on the menu to indicate that they  
are paths to the second tier MXU2. The first path channel will display in purple, and each second path  
channel will display in the color blue.  
12. Repeat steps 5 through 11 for each connected second tier MXU2.  
13. Press <F2> to bring up the base MXU2’s selection menu and confirm that all new MXU2 devices  
are displayed in purple/blue on the proper channel(s) in the Selection Menu (Figure 4).  
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Chapter 4. Installing MXU2  
MXU2 Manual  
21  
Connecting Computers to Second-Tier MXU2 Unit(s)  
1. Plug the DB25 male end of a CCPnn cable into one of the numbered DB25 female ports on  
the second tier MXU2 back panel. Each numbered DB25 female port on the back of the  
MXU2 represents a channel on the Selection Menu.  
2. Plug the connectors on the cable’s other end into the computer's keyboard, monitor, and  
mouse ports.  
3. Power on the connected computer.  
4. On the Selection Menu <F2>, the line displaying the channel where the new computer has  
been connected will turn green.  
5. Use the <> and <> keys to select the channel, and press <Enter>.  
6. You will now be able to operate the computer just as if the keyboard, monitor, and mouse  
were directly connected directly.  
7. Press <F5> to access the Administration Menu.  
You must login to the base MXU2 as an administrator to access the Administration Menu and  
perform administrative configuration menu operations.  
8. Select option number 3—Channel Configuration.  
9. Using the <> and <> keys, highlight the channel on the second tier MXU2 to which you  
have just connected a second tier computer.  
10. Press the G key—on the keyboard—to select this computer for channel editing.  
11. Edit the name of the computer on the second tier.  
12. Enter S to save and then Y to confirm changes, or N to re-edit. Or enter Esc to cancel.  
13. Repeat steps 1 through 12 to connect remaining computers to the second tier MXU2 unit.  
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22  
MXU2 Manual  
Appendix A: Security Access  
Appendix A: Security Access  
Security Access Mode  
The MXU2 provides administrators with four modes of security access (set in the System Configuration  
menu) in addition to the login security. These modes determine how the user’s security class (set on the  
User Configuration menu) permits access to computers that are assigned channel security class  
designations (set on the Channel Configuration menu).  
Security classes are represented by a two digit alphanumeric designation.  
The first digit, called the level, is designated by a letter. Letters A to P are available to  
represent the level. A is the highest level and P is the lowest level. As the level designation  
proceeds from A towards P, security access decreases.  
The second digit, called the group, is designated by a number. Numbers 0 to 9 are available  
to represent the group. 0 is the highest group designation and 9 is the lowest. As the group  
designation proceeds from 0 towards 9, security access decreases.  
Taken together, the entire security class is represented by the designation [level group]. For example,  
A0 is the highest security class and P9 is the lowest security class. As you move from left to right and  
down the security class table (Figure 18) from A0 to P9, security access decreases. So a user with the  
security class B5 would have broader, higher access than a user with the security class of M8.  
Users with admin privileges can access any computer regardless of the mode.  
AO is highest  
HIGHER  
A4  
to  
LOWER  
A0  
A1  
B1  
C1  
A2  
B2  
C2  
A3  
B3  
C3  
A5  
A6  
B6  
C6  
A7  
A8  
B8  
C8  
A9  
B9  
C9  
H
I
B0  
B4  
B5  
C5  
B7  
C7  
H
I
G
H
E
R
C0  
D0  
E0  
F0  
G0  
H0  
I0  
J0  
K0  
L0  
M0  
N0  
O0  
P0  
C4  
G
H
E
R
D1  
E1  
F1  
G1  
H1  
I1  
J1  
K1  
L1  
M1  
N1  
O1  
P1  
D2  
E2  
D3  
E3  
F3  
G3  
H3  
I3  
J3  
K3  
L3  
M3  
N3  
O3  
P3  
D4  
E4  
F4  
G4  
H4  
I4  
J4  
K4  
L4  
M4  
N4  
O4  
P4  
D5  
E5  
F5  
G5  
H5  
I5  
J5  
K5  
L5  
M5  
N5  
O5  
P5  
D6  
E6  
F6  
G6  
H6  
I6  
J6  
K6  
L6  
M6  
N6  
O6  
P6  
D7  
E7  
F7  
G7  
H7  
I7  
J7  
K7  
L7  
M7  
N7  
O7  
P7  
D8  
E8  
F8  
G8  
H8  
I8  
J8  
K8  
L8  
M8  
N8  
O8  
P8  
D9  
E9  
F9  
G9  
H9  
I9  
J9  
K9  
L9  
M9  
N9  
O9  
P9  
F2  
to  
G2  
to  
H2  
I2  
J2  
L
L
O
W
E
O
W
E
K2  
L2  
R
M2  
R
N2  
O2  
P2  
P9 is lowest  
HIGHER  
to  
LOWER  
Figure 18 Security Class Table – Example of What a D5 User Can Access  
Gray represents 2 Digit Level Security Access Mode & black boxes represent Level/Group Security Access Mode  
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Appendix A: Security Access  
MXU2 Manual  
23  
1. Free Access: All users have free access to all channels. The only security is the login user  
name and password—if used. Setting security classes have no effect when this mode is  
invoked. Free Access is the default setting.  
2. Exact Match: The user’s security class must be exactly the same as the channel security  
class in order for the user to access the channel.  
Example: If the user’s security class is B1, then they will be able to access only the  
computer with the channel security class of B1. All other computers with security class  
settings other than B1 will not be accessible in Exact Match security mode.  
3. 2 Digit Level: Once a user’s security class is designated, that user can access all computers  
that have equal or lower channel security class designations.  
Example: User’s security class = D5. User can access channel D5 and all lower  
channels D6 through P9 (Figure 18).  
4. Level/Group: Once a user’s security class is designated, that user can access a computer:  
with the exact same security class designation  
with a lower level (letter) channel security class designation  
with the same level (letter) designation and the group zero.  
Example: User’s security class = D5. User can access channel D5, all lower  
levels E0 through P9, and D0 (Figure 18) .  
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Appendix B: Glossary  
Administration Menu  
For installing and configuring access to the MXU2. Use is restricted to those with  
administrator privileges.  
AutoScan  
When activated, the MXU2 automatically cycles through channels, displaying each  
computer's video for a specified time interval.  
AutoSkip  
When activated, channel selection is restricted to active channels.  
Base Unit  
The MXU2 unit to which computers and/or other MasterConsole units are connected in a two-  
tier configuration.  
C Model  
MasterConsole II models MCC4, MCC8, and MCC16.  
Channel  
The 25-pin connector identifying where a device is connected to the MXU2. There are 8  
channels on model MXU28 units, and 16 channels on model MXU216 units.  
Active: A channel is active when a connected device is powered on.  
Inactive: A channel is inactive if no device is connected to it or if the connected device is  
powered off.  
Channel Configuration Menu  
For editing computer and device names, changing security classes, and assigning channel-  
specific scan rates.  
Channel ID Number  
The specific channel number to which a device is connected.  
Computer Name  
A label of up to 12 characters assigned by an administrator for a device connected to an  
MXU2 channel.  
Configuration  
One-Tier: Only computers are connected directly to a single MXU2 unit  
Two-Tier: A mix of devices—computers and MasterConsole units—are connected to a base  
MasterConsole unit.  
Device  
A computer or any MasterConsole unit connected to an MXU2 channel.  
Green Mode  
A field in the User Profile Menu for toggling the PowerSave feature on and off at a specified  
time interval.  
Hot-key  
For activating the on-screen user interface. To activate the on-screen user interface, press  
the hot-key—default <ScrollLock>—twice rapidly.  
ID Display  
A single-line display shown on the monitor to identify the currently selected channel.  
Key Number  
Located in the left-hand column of the Selection Menu in red. To quickly select a channel,  
press the corresponding key number on the keyboard when the Selection Menu is displayed.  
Logging In  
Entering a user name to gain access to the MXU2 system.  
255-27-0001  
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Appendix B: Glossary  
MXU2 Manual  
25  
Login Screen  
For logging in to the system as a user or administrator.  
Logout  
Logs a user out of the system.  
Menu  
An MXU2 on-screen user interfaces display.  
Menu F Keys  
Function keys used for accessing on-screen user interface menus.  
Password  
Used in conjunction with user name to gain access to the MXU2.  
PowerSave  
Allows a properly equipped monitor to operate in energy save mode. See also Green Mode.  
Remote KVM Module  
Unit that enables the MXU2 to connect to computers or user consoles up to 1000 feet away.  
Reserved Channels  
In a two-tier configuration, the channels on the base MXU2 unit allocated to connect second-  
tier MasterConsole(s).  
S Model  
MasterConsole II models MCS4 and MCS8.  
Scan Mode  
Field in the User Profile; can be set to either Global or Individual. See also Scan Rate.  
Scan Rate  
The time interval—in seconds—that a channel's computer is to remain displayed on the  
monitor when AutoScan is activated.  
Global Scan Rate: The scan rate used for all channels when the Scan Mode field in the  
User Profile is set to Global.  
Channel-Specific (Individual) Scan Rate: Scan rate specified for each channel when  
the Scan Mode field in the User Profile is set to Individual. Channel-specific scan rates  
are set in the Channel Configuration submenu of the Administration Menu.  
Security Code  
Letter/number set assigned to each user and computer to establish user-access rights.  
Class: Refers to the entire security code (A0).  
Level: Refers to the letter in the security code (A0).  
Group: Refers to the number in the security code (A0).  
Selection Menu  
For selecting a computer or device.  
Sorting  
Order of the channels listed in the Selection Menu—either by channel ID or by name.  
Pressing F12 toggles the sort criterion when a Selection Menu is displayed.  
System Configuration  
For allowing and disallowing blank passwords, turning Time Out on and off, changing the  
Time Out interval, turning the Login Screen on and off, and changing the Login interval.  
Time Out  
Length of time that a user port can remain idle since the previous keyboard/mouse operation  
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before the connected console is automatically logged out. User must enter an authorized  
user name and password to re-establish access after Time Out.  
User Configuration  
Used by the administrator for adding, deleting, and changing user names, security codes,  
and administrator privileges.  
User Console  
The keyboard, monitor, and mouse plugged into a user port on the MXU2 back panel.  
User Name  
Name a user types to log in to the system.  
User Port  
Where a user console (keyboard, monitor, and mouse) is connected to an MXU2.  
User Profile  
For setting and changing user passwords and preferences.  
X Model  
MasterConsole II models MCX4, MCX8, and MCX16. Includes Port Out for connecting a  
Remote Access Kit.  
255-27-0001  
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Appendix C: Troubleshooting  
MXU2 Manual  
27  
Appendix C: Troubleshooting  
1. No power.  
(a) Check power cord and make sure power switch is turned on.  
(b) Check cable connection from computer to MXU2.  
(c) MXU2 power supply has built-in surge protection. If you cannot regain power during a  
power recycling process, power off the unit. Wait for 15–20 seconds, and then turn on  
again.  
2. No video display for one or all computers.  
(a) Check video cable's connection to the computer.  
(b) Check the monitor and computer. Turn off the power to MasterConsole and computers.  
Connect the monitor to the computer directly, boot the computer and make sure the  
monitor has the proper display. If it does not, either the problem is with your computer or  
the monitor is not compatible with your computer. If it does display, continue to  
Troubleshooting item 3.  
3. The monitor cannot correctly display the video output for some of the computers.  
(a) The monitor probably does not match the video outputs. If the monitor is a single-mode-  
type VGA, all computers must have the same type of video output.  
4. All computers powered up without keyboard error, but the keyboard at MXU2 has no  
control—cannot input to any computer.  
(a) Make sure the keyboard is connected firmly into the MXU2 keyboard port.  
(b) Replace keyboard. MasterConsole allows hot reconnection of the keyboard at its user  
console port.  
(c) In a two-tier configuration, check that the MXU2 with the keyboard connected is the base  
unit.  
5. Repeated "KB ERROR" at computer power-up.  
(a) The keyboard cable from the computer to the MXU2 is loose. Secure the connection and  
power up the computer again.  
(b) If the problem occurs after the MXU2 has been installed for a period of time and occurs  
on computers that have previously worked with MXU2, then some components are out of  
order. Verify that the computer works with the keyboard when connected directly. Then  
contact your dealer or Raritan Computer Technical Support for service.  
6. After a period of trouble-free operation, the keyboard attached to the MXU2 locks—  
unable to input keystrokes—when a particular computer is selected, but works  
normally when other computers are selected.  
(a) The most likely cause of the problem is either a voltage spike—increase— or a  
brownout—decrease—in the power supply, which would cause the microprocessors in  
the MXU2 to malfunction. A short-term solution to the problem is to try to recover  
operation by turning the MXU2's power switch off and on. Then, if necessary, restart all  
computers. The long-term solution to avoid this problem is to power the MXU2 from a  
UPS.  
(b) Check keyboard connection.  
7. Repeated "MOUSE INSTALLATION FAILURE" at computer power-up.  
(a) The mouse cable from the computer to the MXU2 is loose. Secure the connection, and  
power up again.  
(b) If the problem occurs only with new computers that are being added to the system, the  
firmware in the KVM—an internal mouse emulator—may need to be upgraded to a later  
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version to be compatible with newer computers. Contact your dealer or Raritan Computer  
Technical Support for service.  
8. After a period of trouble-free operation, the mouse attached to the MXU2 locks—  
unable to control mouse functions—when a particular computer is selected, but works  
normally when other computers are selected.  
(a) Try to identify whether the problem is originating from the computer by reconnecting the  
computer to a different channel with a different cable. Then power up the computer. If the  
problem is not with the cable or with the specific channel, then connect the mouse  
directly to the computer. If the problem persists, then the computer's mouse port is out of  
order. Otherwise, contact your dealer or Raritan Computer Technical Support.  
(b) If the problem occurs after the MXU2 has been installed for a period of time and occurs to  
computers that have previously worked with the MXU2, then some components are out of  
order. Contact your dealer or Raritan Computer for service.  
9. Unit does not operate in on-screen user interface mode.  
(a) Replace keyboard. OSUI works only with PS/2 or extended AT-style keyboards.  
255-27-0001  
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Appendix D: Specifications  
MXU2 Manual  
29  
Appendix D: Specifications  
MXU2 Models  
MXU2  
MXU2  
8-channel model  
16-channel model  
Dimensions  
15.4"(W) x 8.0"(D) x 1.7"(H)  
15.4"(W) x 8.0"(D) x 3.5"(H)  
Weight  
Power  
2.4 kg (5.3 lb.)  
3.2 kg (7.2 lb.)  
100V/240V Auto Sensing  
47 Hz / 63 Hz 0.6A/0.3A  
0–50°C (32-122°F)  
100V/240V Auto Sensing  
47 Hz / 63 Hz 0.6A/0.3A  
0–50°C (32-122°F)  
Operating Temperature  
Universal Cable Kits: For connecting computer to MXU2 or connecting a base MXU2 to a  
second tier MXU2  
Part No.  
CCP06  
CCP20  
CCP40  
CCP60  
CCP90  
Length  
Connectors  
2' (0.6 M)  
6.5' (2 M)  
13' (3 M)  
20' (6 M)  
30' (9 M)  
DB25(M) to HD15(M), 2x mini-DIN6(M)  
DB25(M) to HD15(M), 2x mini-DIN6(M)  
DB25(M) to HD15(M), 2x mini-DIN6(M)  
DB25(M) to HD15(M), 2x mini-DIN6(M)  
DB25(M) to HD15(M), 2x mini-DIN6(M)  
Adapters for AT-style keyboard and serial mouse: (1) DIN 6F to DIN 5M and (1) DIN 6F to DB9F  
can be order for each CCPnn cable. Use Raritan part number: APSAT  
Accessories  
Cat5 Reach  
Cat5 Reach extends the keyboard, mouse and monitor, computers, and cascaded  
units up to 1000 feet apart by means of a Category 5 UTP cable. The product  
consists of a transmitter/receiver pair. Category 5 UTP cable not included.  
Extended  
Cable Kits  
Extends the keyboard, mouse and monitor, computers, and cascaded units up to  
325 feet with a coaxial cable. The product consists of a transmitter, receiver, and  
cable.  
RMXU2-1U  
RMXU2-2U  
APSMAC  
APSSUN  
ASOGVGA  
ASGIVGA  
ARSVGA  
APSUSB  
AUATC  
19" Rack Mount Bracket (for MXU28)—1U  
19" Rack Mount Bracket (for MXU216)—2U  
Converter for Mac (Mac ADB and video to PS/2 k/b, PS/2 mouse, and VGA ports)  
Converter for Sun (Sun k/b and video to PS/2 k/b, PS/2 mouse, and VGA ports)  
Sync on green converter for HP9000 or SGI with HD15 video  
Sync on green converter for SGI with 13W3 video  
Sync on green converter for RS/6000 with 13W3 video  
USB to PS/2 converter  
ASCII Terminal Converter (serial to PS/2)  
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Appendix E: MXU2 and Paragon  
The MXU2 can be connected directly to a Paragon (UMT8) channel from the RJ45 user port. This  
will enable clustered access to all servers connected to the MXU2 from any user logged into the  
Paragon system. If a second user access path is required, the local KVM ports can be connected  
to a UMT8 main switching unit with the use of a UKVMP (CIM).  
The diagram below (Figure 19) shows the configuration options available for connecting the  
MXU2 directly to the UMT8 with either one or two user paths.  
Please refer to the Paragon Administrators Installation and Users Guide for menu option settings  
to enable the access of servers connected to the MXU2. When the MXU2 is used as a cluster  
access device from the Paragon, please refer to the Prepare Second-Tier MasterConsole MXU2  
section on page 17 of this manual.  
One path  
Two paths  
Figure 19 Connect MXU2 Directly to Paragon UMT8  
255-27-0001  
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