43-1086.fm Page 1 Tuesday, August 17, 1999 2:39 PM
Cat. No. 43-1086
OWNER’S MANUAL
Please read before using this equipment.
ET-916
900-MHz Extended-Range Cordless Telephone
with 10-Number Memory
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Important Note: Cordless phones
such as this one require AC power to
operate. When the AC power is off,
you cannot dial out or receive incoming
calls using your ET-916. To be safe,
you should also have a phone that
does not need AC power to operate
(not a cordless phone) so you can still
make and receive calls if there is an
AC power failure.
Warning: To prevent fire or shock haz-
ard, do not expose this product to rain
or moisture.
READ THIS BEFORE
INSTALLATION
Each device that you connect to the
phone line draws power from the
phone line. We refer to this power draw
as the device’s ringer equivalence
number, or REN. The REN is shown
on the bottom of the base.
We recommend you record your
phone’s serial number here. The num-
ber is on the bottom of the base.
Serial Number __________________
If you are using more than one phone
or other device on the line, add up all
the RENs. If the total is more than five,
your phones might not ring. In rural ar-
eas, a total REN of three might impair
ringer operation. If ringer operation is
impaired, remove a device from the
line.
CAUTION
RISK OF ELECTRIC SHOCK.
!
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVIC-
ING TO QUALIFIED PERSONNEL.
FCC STATEMENT
This telephone complies with Part 68
of FCC Rules. You must, upon re-
quest, provide the FCC Registration
Number and the REN to your phone
company. These numbers are located
on the bottom of the base.
This symbol is intended to alert you
to the presence of uninsulated dan-
gerous voltage within the product’s
enclosure that might be of sufficient
magnitude to constitute a risk of
electric shock. Do not open the
product’s case.
Note: You must not connect your
This symbol is intended to inform
phone to any of the following:
you that important operating and
maintenance instructions are in-
cluded in the literature accompany-
ing this product.
!
• coin-operated systems
• party-line systems
• most electronic key phone sys-
tems
3
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CONTENTS
Installation ............................................................................................................ 5
Selecting a Location ........................................................................................ 5
Placing the Base on a Desk Top ............................................................... 5
Mounting the Base on a Wall Plate ........................................................... 6
Mounting the Base Directly on the Wall .................................................... 8
Connecting and Charging the Battery Pack .................................................... 9
Setting the Dialing Mode ............................................................................... 11
Setting the Ringer Tone/Volume .................................................................... 11
Operation ............................................................................................................ 12
Making and Receiving Calls .......................................................................... 12
Selecting the Channel ................................................................................... 12
Setting the Handset Volume .......................................................................... 12
Using REDIAL ............................................................................................... 12
Using FLASH ................................................................................................. 13
Using Tone Services on a Pulse Line ............................................................ 13
Paging ........................................................................................................... 14
Memory Dialing .............................................................................................. 14
Storing a Number in Memory .................................................................. 14
Entering a Pause .................................................................................... 15
Dialing a Memory Number ...................................................................... 15
Chain-Dialing Service Numbers .............................................................. 15
Testing Stored Emergency Numbers ...................................................... 15
Troubleshooting ................................................................................................. 16
Care and Maintenance ....................................................................................... 18
Replacing the Battery Pack ........................................................................... 19
The FCC Wants You to Know ........................................................................ 20
Lightning ........................................................................................................ 20
4
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INSTALLATION
• The phone company will charge
you for the installation of neces-
sary jacks.
SELECTING A
LOCATION
You can place the phone on a desktop
or table, or mount it on a wall. Select a
location that is:
• The USOC number of the jack to
be installed is RJ11C (RJ11W if
you want to mount it on a wall
plate).
• near an AC outlet
• near a telephone line jack
• out of the way of normal activities
Placing the Base on a
Desk Top
• away from electrical machinery,
electrical appliances, metal walls
or filing cabinets, wireless inter-
coms, alarms, and room monitors
Follow these steps when you place the
base on a desk, shelf, or table.
1. Plug one end of the supplied long
modular cord into the TEL.LINE
jack on the back of the base.
• away from other cordless phones
The base’s location affects the hand-
set’s range. If you have a choice of
several locations, try each to see
which provides the best performance.
Caution: The supplied RadioShack
AC adapter was designed specifically
for your ET-916. Use only the supplied
adapter.
2. Plug the modular cord’s other end
into a modular phone line jack.
Notes:
• Your telephone connects directly
to a modular telephone line jack. If
your phone line jack is not a mod-
ular jack, you can update the wir-
ing yourself, using jacks and
adapters available at your local
RadioShack store. Or, you can let
the phone company update the
wiring for you.
5
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3. Insert the supplied AC adapter’s
barrel plug into the DC IN 9V jack
on the back of the base.
Mounting the Base on a
Wall Plate
1. Plug one end of the supplied short
modular cord into the TEL.LINE
jack on the back of the base.
4. Route the adapter’s cord through
the strain relief slot on top of the
base.
Strain Relief Slot
2. Route the modular cord through
the right slots on the bottom of the
base.
5. Plug the adapter into a standard
AC outlet. The POWER indicator
on the base lights.
6. Lift the base’s antenna to a verti-
cal position.
6
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3. Insert the supplied AC adapter’s
barrel plug into the DC IN 9V jack
on the back of the base.
6. Align the base’s keyhole slots with
the wall plate studs and slide the
base downward to secure it.
4. Route the adapter’s cord through
the slot on top of the base and
through the left slots on the bot-
tom of the base.
7. Press and lift out the handset
holder, rotate it 180°, then snap it
back into place so it holds the
handset.
8. Plug the adapter into a standard
AC outlet. The POWER indicator
on the base lights.
5. Plug the short modular cord into
the wall plate jack.
9. Lift the base’s antenna to a verti-
cal position.
7
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4. Insert the supplied AC adapter’s
barrel plug into the DC IN 9V jack
on the back of the base.
Mounting the Base Directly
on the Wall
For this mounting method, you need
two flat-head wood screws (not sup-
plied) with heads that fit into the key-
hole slots on the bottom of the base.
1. Drill two holes 35/16
inches apart. Then
thread a screw into
each hole, letting the
heads extend about
3/16 inch from the
wall.
3/16
5. Route the adapter’s cord through
the slot on top of the base and
through the left slots on the bot-
tom of the base.
5
16
3 /
2. Plug one end of the supplied mod-
ular cord into the TEL.LINE jack on
the back of the base.
6. Align the keyhole slots with the
mounting screws and slide the
base downward to secure it.
3. Route the modular cord through
the right slots on the bottom of the
base.
7. Plug the modular cord into a mod-
ular phone line jack.
8
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43-1086.fm Page 9 Tuesday, August 17, 1999 2:39 PM
8. Press and lift out the handset
holder, rotate it 180°, then snap it
back into place so it holds the
handset.
2. Insert the battery pack’s plastic
connector into its socket. The plug
fits only one way.
Note: For easier battery pack con-
nection, lift it out of the compart-
ment, insert its connector into its
socket and replace the battery
pack inside the compartment.
9. Plug the adapter into a standard
AC outlet. The POWER indicator
on the base lights.
10. Lift the base’s antenna to a verti-
cal position.
3. Replace the cover and tighten the
screw.
CONNECTING AND
CHARGING THE
BATTERY PACK
To charge the battery pack, simply
place the handset on the base. The
CHARGE indicator on the base lights.
The ET-916 comes with a recharge-
able nickel-cadmium battery pack in
the handset. Before using your phone,
you must connect the battery pack and
then charge it for about 14 hours.
1. Loosen the screw on the battery
compartment cover on the bottom
of the handset. Press down and
slide off the compartment cover in
the direction of the arrow.
CHARGE Indicator
Recharge the battery pack when the
TALK/BATT LOW indicator flashes.
9
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Notes:
ing the handset off the base until
the TALK/BATT LOW indicator
flashes. Otherwise, the battery
pack loses its ability to fully re-
charge.
• If the CHARGE indicator does not
light when you place the handset
on the base, be sure the battery
pack and AC adapter are correctly
and securely connected.
• If the TALK/BATT LOW indicator
does not light but the phone does
not work, recharge the battery
pack. (The battery power might be
too low to light the indicator.)
Also, check the charging contacts
on the handset and the base. If
the contacts are dirty or tarnished,
clean them with a pencil eraser.
• If the battery pack becomes weak
during a call, you hear a beep ev-
ery 30 seconds and the TALK/
BATT LOW indicator flashes ev-
ery 3 seconds. Recharge the bat-
tery pack.
• If the battery pack is completely
discharged, the handset loses the
security access-protection code.
To reset the code, place the hand-
set on the base and charge the
battery pack.
• The supplied battery pack should
last for about a year. When the
battery pack loses its ability to
fully recharge, order a replace-
ment battery pack from your local
RadioShack store (see “Replacing
the Battery Pack” on Page 19).
• When you first use the phone after
charging or recharging the battery
pack, the phone might not work
and you might hear an error tone.
If this happens, return the handset
to the base for a few seconds.
• About once a month, fully dis-
charge the battery pack by keep-
10
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SETTING THE DIALING
MODE
SETTING THE RINGER
TONE/VOLUME
DIAL MODE
Set
on the back of the base
You can select one of four different
ringer tone/volume settings while the
phone is not in use.
for the type of service you have. If you
are not sure which type you have, do
this test.
DIAL MODE
T
to .
1. Set
VOLUME
1. Press
.
The ET-916
sounds the current ringer tone.
2. Lift the handset and listen for a
dial tone.
VOLUME
2. Repeatedly press
until
you hear the desired ringer set-
ting.
0
3. Press any number other than .
Note: If your phone system
requires that you dial an access
VOLUME
, the
ringer changes in this order:
Each time you press
9
code ( , for example) before you
dial an outside number, do not
press the access code either.
High-volume, high-pitch
Low-volume, high-pitch
High-volume, low-pitch
If the dial tone stops, you have
DIAL
touch-tone service. Leave
MODE
T
set to .
Low-volume, low-pitch
If the dial tone continues, you
DIAL
have pulse service. Set
MODE
P
to .
11
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OPERATION
handset beeps, followed by a brief
pause as your phone searches for a
clear channel.
MAKING AND
RECEIVING CALLS
To make or answer a call, lift the hand-
set. Or, if the handset is away from the
cradle, press TALK. The TALK/BATT
LOW indicator on the handset and the
IN USE indicator on the base light.
Note: If the handset is too far from the
base, the channel might not change.
Move closer to the base and try again.
SETTING THE HANDSET
VOLUME
To end a call, place the handset on the
cradle or press TALK so the TALK/
BATT LOW indicator turns off.
To adjust the volume you hear through
the handset, press VOLUME during a
call. The handset volume has two set-
tings, high or low.
TALK to hang up the
Note: If you press
phone and the phone does not discon-
nect, place the handset on the cradle
or press TALK again while holding the
handset closer to the base.
USING REDIAL
You can quickly dial the last number di-
aled. When you hear a dial tone, sim-
ply press REDIAL/P.
SELECTING THE
CHANNEL
The ET-916 scans 40 channels (fre-
quency pairs used between the base
and the handset) and automatically se-
lects a clear channel each time you
make or receive a call.
If you hear other conversations or ex-
cessive noise during a call, press CH to
select a different channel. The TALK/
BATT LOW indicator blinks, and the
12
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Notes:
USING TONE SERVICES
ON A PULSE LINE
• The redial memory holds up to 32
digits, so you can redial long-
distance as well as local numbers.
Some special services, such as bank-
by-phone, require tone signals. If you
have pulse service, you can still use
these special tone services by follow-
ing these steps.
• The redial memory also holds
pause entries. See “Entering a
Pause” on Page 15.
• The redial memory does not store
a flash entry or any digits you
DIAL MODE
P
1. Be sure
is set to .
FLASH
press after
Flash”).
(see “Using
2. Dial the service’s main number.
3. When the service answers, press
TONE/
. Any additional numbers
you dial are sent as tone signals.
USING FLASH
FLASH
performs the electronic equiva-
lent of a switchhook operation for spe-
cial services, such as Call Waiting.
4. After you complete the call, return
the handset to the cradle or press
TALK
. The phone automatically
resets to the pulse mode.
For example, if you have Call Waiting,
FLASH
press
to answer an incoming
call without disconnecting the current
FLASH
call. Press
first call.
again to return to the
Note: If you do not have any special
FLASH
phone services, pressing
disconnect the current call.
might
13
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1. Lift the handset. If the TALK/BATT
PAGING
TALK
LOW indicator lights, press
to turn it off.
To page the person who has the hand-
set or to locate the handset when the
phone is not in use, press
base. The handset beeps for 2 sec-
onds.
MEMO
2. Press
. The TALK/BATT
PAGE
on the
LOW indicator blinks.
TONE/
3. Enter the number and any
REDIAL/P
mode changes or
entries (see “Entering a Pause” on
Page 15).
TONE/
REDIAL/P
or
Note: Each
MEMORY DIALING
entry uses one digit of memory.
You can store up to 10 numbers in
memory, then dial a stored number by
pressing a one-digit memory location
number.
MEMO
, then enter the mem-
4. Press
0 9
ory location number ( – ) where
you want to store the number. A
tone sounds to indicate that the
number is stored.
Each number you store can be up to
16 digits long.
5. For each stored number, write the
person’s or company’s name next
to the appropriate location number
on the supplied MEMORY direc-
tory sticker. (Use a pencil in case
you need to change the number
later.)
Storing a Number in Memory
Note: An error tone sounds and the
phone exits the programming mode if
you wait more than 20 seconds be-
tween each keypress.
14
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6. Attach the sticker to the phone.
Dialing a Memory Number
To dial a number stored in memory, lift
the handset or press TALK. The TALK/
BATT LOW indicator lights.
When you hear a dial tone, simply
press MEMO and enter the memory lo-
cation number for the number you
want to dial.
Chain-Dialing Service
Numbers
When calling special services (such as
alternate long distance or bank by
phone), dial the service’s main number
first. Then, at the appropriate place in
the call, press MEMO and the number
for the location where the additional in-
formation is stored.
To erase a stored number, simply
store a new number in its place.
Or, lift the handset, press TALK if the
TALK/BATT LOW indicator lights, and
press MEMO twice. Then press the
memory location number (0–9) you
want to clear. A tone sounds.
Testing Stored Emergency
Numbers
Entering a Pause
If you store an emergency service’s
number (police department, fire de-
partment, ambulance) and you choose
to test the stored number, make the
test call during the late evening or early
morning hours to avoid peak demand
periods. Also, remain on the line to ex-
plain the reason for your call.
In some telephone systems, you must
dial an access code (9, for example)
and wait for a second dial tone before
you can dial an outside number. You
can store the access code with the
phone number. However, you must
also store a pause after the access
code to allow the outside line time to
connect. To do so, press REDIAL/P.
Each press enters a 2-second pause.
For a longer pause, press REDIAL/P
additional times.
15
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TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the fol-
lowing suggestions might help.
Problem
Suggestion
Low volume or unusual sounds.
Someone has picked up another phone
on the same line. Hang up the other
phone.
Severe noise interference.
• Press CH to change the channel.
• Keep the handset away from comput-
ers, remote control toys, wireless
microphones, alarm systems, inter-
coms, room monitors, fluorescent
lights, and electrical appliances.
• Move to another location or turn off
the source of interference.
The phone cannot be operated at a
useful distance from the base
because the signal becomes weak
or noisy (handset’s range has
decreased).
• Lift the base’s antenna to a fully verti-
cal position.
• Be sure neither the handset or base
antenna is touching a metal surface.
• Return the handset to the cradle to
recharge the battery pack.
The phone does not work or works
poorly.
Be sure the base’s phone line cord and
AC adapter are correctly and securely
connected, and the battery is charged.
The handset battery does not
charge.
• Check the charging contacts on the
handset and base. If they are dirty,
clean them with a pencil eraser.
• Be sure the battery is connected cor-
rectly.
The call is too noisy.
Change channels or hang up and redial
the number.
16
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43-1086.fm Page 17 Tuesday, August 17, 1999 2:39 PM
Problem
Suggestion
Handset does not ring or receive a
page.
• Return the handset to the cradle to
recharge the battery pack.
• Lift the base’s antenna to a fully verti-
cal position.
• Move the handset closer to the base.
• Move the base away from other elec-
trical devices.
The handset stops working or works
poorly during a call.
• Move the handset closer to the base.
• Be sure the handset’s battery pack is
charged. (If the battery pack power is
too low, it does not have enough
power to light the TALK/BATT LOW
indicator.)
• Lift the base’s antenna to a fully verti-
cal position.
• Make sure the charging contacts on
the handset and base are clean.
• If the base lost power while the hand-
set was off of it, the security access-
protection code might have changed.
Remove the handset from the base (if
it is on the base). Restore power to
the base, then place the handset back
on the base. The CHARGE indicator
lights, indicating that the code is set
again.
If you still have problems, disconnect the phone. If other phones on the same line
work properly, the fault is in this phone or its installation. If you cannot find the prob-
lem, take your phone to your local RadioShack store for assistance.
17
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43-1086.fm Page 18 Tuesday, August 17, 1999 2:39 PM
CARE AND MAINTENANCE
Your ET-916 900-MHz Extended-Range Cordless Telephone with 10-Number
Memory is an example of superior design and craftsmanship. The following sugges-
tions will help you care for your cordless telephone so you can enjoy it for years.
Keep the ET-916 dry. If it gets wet, wipe it dry immediately. Liquids
might contain minerals that can corrode the electronic circuits.
Handle the ET-916 gently and carefully. Dropping it can damage cir-
cuit boards and cases and can cause the ET-916 to work improperly.
Use and store the ET-916 only in normal temperature environments.
Temperature extremes can shorten the life of electronic devices and
distort or melt plastic parts.
Keep the ET-916 away from dust and dirt, which can cause prema-
ture wear of parts.
Wipe the ET-916 with a damp cloth occasionally to keep it looking
CLEANER
new. Do not use harsh chemicals, cleaning solvents, or strong deter-
gents to clean the ET-916.
Modifying or tampering with the ET-916’s internal components can cause a malfunc-
tion and might invalidate your ET-916’s warranty and void your FCC authorization to
operate it. If your ET-916 is not performing as it should, take it to your local Ra-
dioShack store for assistance. If the trouble is affecting the phone lines, the phone
company might ask you to disconnect your phone until you have resolved the prob-
lem.
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43-1086.fm Page 19 Tuesday, August 17, 1999 2:39 PM
Cautions:
REPLACING THE
BATTERY PACK
• You must use a replacement bat-
tery of the same size and type.
If you follow the instructions in “Con-
necting and Charging the Battery
Pack” on Page 9, the battery pack
should last about one year. If the bat-
tery does not hold a charge for more
than 2 hours after an overnight charge,
replace the battery with a new 3.6 volt,
600 milliamp battery with a connector
that fits the connector in the battery
compartment. You can order a re-
placement battery pack through your
local RadioShack store.
• Do not dispose of the battery in a
fire because it might explode.
• Do not open or mutilate the bat-
tery.
• Be careful not to short the battery
by touching it with conducting
materials, such as rings, brace-
lets, and keys. The battery or con-
ductor might overheat and burn.
Notes:
Install the new battery pack as de-
scribed below, then charge the battery
for about 14 hours (see “Connecting
and Charging the Battery Pack” on
Page 9).
• If you have trouble replacing the
battery, take the phone to your lo-
cal RadioShack store for assis-
tance.
• To avoid losing phone numbers
stored in memory, try to install and
begin charging the new battery
within 3 minutes.
1. Loosen the screw on the battery
compartment cover on the bottom
of the handset, and slide off the
cover in the direction of the arrow.
Important: This product contains a re-
chargeable nickel cadmium battery. At
the end of the battery’s useful life, it
must be recycled or disposed of prop-
erly. Contact your local, county, or
state hazardous waste management
authorities for information on recycling
or disposal programs in your area.
Some options that might be available
are: municipal curb-side collection,
drop-off boxes at retailers such as your
local RadioShack store, recycling col-
lection centers, and mail-back pro-
grams.
2. Gently pull on the battery connec-
tor to disconnect it, then remove
the battery.
3. Insert the new battery pack’s plas-
tic connector into its socket and
place the battery pack into the
compartment.
4. Replace the cover and tighten the
screw.
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If you cannot eliminate the interfer-
ence, the FCC requires that you stop
using your phone.
THE FCC WANTS YOU
TO KNOW
In the unlikely event that your phone
causes problems on the phone line,
the phone company can temporarily
discontinue your service. If this hap-
pens, the phone company attempts to
notify you in advance. If advance no-
tice is not practical, the phone compa-
ny notifies you as soon as possible and
advises you of your right to file a com-
plaint with the FCC.
Some cordless telephones operate on
frequencies that may cause interfer-
ence to nearby TVs and VCRs. To
minimize or prevent such interference,
the base of the cordless telephone
should not be placed near or on top of
a TV or VCR.
LIGHTNING
Also, the phone company can make
changes to its lines, equipment, opera-
tions, or procedures that could affect
the operation of this telephone. The
telephone company notifies you of
these changes in advance, so you can
take the necessary steps to prevent in-
terruption of your telephone service.
Your telephone has built-in lightning
protection to reduce the risk of damage
from surges in telephone line and pow-
er line current. This lightning protection
meets or exceeds FCC requirements.
However, lightning striking the tele-
phone or power lines can damage your
telephone.
Your phone might cause TV or radio
interference even when it is operating
properly. To determine whether your
phone is causing the interference, turn
off your phone. If the interference goes
away, your phone is causing the inter-
ference. Try to eliminate the interfer-
ence by:
Lightning damage is not common.
Nevertheless, if you live in an area that
has severe electrical storms, we sug-
gest that you unplug your phone during
storms to reduce the possibility of
damage.
• Moving your phone away from the
receiver
• Connecting your phone to an AC
outlet that is on a different electri-
cal circuit from the receiver
• Contacting
your
local
Ra-
dioShack store for help
20
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43-1086.fm Page 21 Tuesday, August 17, 1999 2:39 PM
NOTES
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RadioShack Limited Warranty
This telephone product is warranted against manufacturing defects in material and
workmanship for one (1) year from the date of purchase from RadioShack company
owned stores and authorized RadioShack franchisees and dealers. Within this period
bring your RadioShack sales slip as proof-of-purchase date to any RadioShack
store.
This warranty does not cover damage or failure caused by or attributable to Acts of
God, abuse, misuse, improper or abnormal usage, faulty installation, improper mainte-
nance, lightning or other incidence of excess voltage, or any repairs other than those
provided by a RadioShack Authorized Service Facility, or transportation costs.
RadioShack is not responsible or liable for indirect, special, or consequential
damages arising out of or in connection with the use or performance of the prod-
uct or other damages with respect to loss of property, loss of revenue or profit, or
costs of removal, installation or reinstallation.
EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES
AND ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURATION
OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. Some states do
not allow the limitation or exclusion of incidental or consequential damages and some
states do not allow limitation or exclusion of implied warranties; therefore, the aforesaid
limitation(s) or exclusion(s) may not apply to the purchaser. There will be charges ren-
dered for repairs to the product made after the expiration of the aforesaid one (1) year
warranty period.
This warranty gives you specific legal rights and you may also have other rights which vary from
state to state.
We Service What We Sell
10/95
RadioShack
A Division of Tandy Corporation
Fort Worth, Texas 76102
811080500A
8A6
Printed in Hong Kong
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