43-974.fm Page 1 Monday, August 16, 1999 4:27 PM
Cat. No. 43-974
OWNER’S MANUAL
Please read before using this equipment.
System 440
99-Number Memory
Call Waiting Caller ID
With 100 Caller ID Memo-
ries
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FEATURES
Your RadioShack System 440 99-Number Memory Call Waiting Caller ID
module lets you decide whether or not to interrupt your current call when a
new call comes in. If Call Waiting/Caller ID service is available in your area
and you subscribe to it, you can see information about your incoming call
and choose whether or not you want to answer it.
The telephone company sends the caller’s telephone number (and name, if
available in your area) and the date and time of the call between the first
and second rings. During an incoming call, a Call Waiting signal sounds if
you are already on another call and the module displays the Caller ID infor-
mation to help you identify the caller and avoid unwanted calls.
The module stores and displays up to 99 single (number only) or multi-
ple (name and number) Caller ID records.
Your module includes these features:
Easy Installation
— the module easily connects to your telephone line
so you can quickly begin using it.
Call Summary
— displays the number of new calls you received.
Large Display
— makes it easy to see caller information and the current
time and date.
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Clock and Date Display — displays the current time and date as provid-
ed to Caller ID service subscribers by your local telephone company.
Message Received Indicator — flashes when you get an anonymous
call, when you have at least one new call you have not reviewed, or when
you have received a voice mail message (if you have message waiting
service).
Bilingual Operation — lets you set the module to display messages in
English or Spanish.
Contrast Control — lets you adjust the display contrast for the best read-
ability.
Two Mounting Options — you can place the module on a desk, shelf,
or table, or mount it on a wall.
You need one 9-volt battery (not supplied) to protect the module’s mem-
ory if power fails.
We recommend you record the module’s serial number here. The number
is on the module’s bottom panel.
Serial Number: _________________________
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This module has been tested and found to comply with all applicable UL
and FCC standards.
Important Information:
• To use this module, you must be in an area where Caller ID service
is available, and you must subscribe to the service.
• Your module displays the caller’s name only if this feature is avail-
able in your area and you subscribe to it.
• You must connect the supplied AC adapter to the module to receive
Caller ID/Call Waiting information.
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FCC INFORMATION
We have designed your module to conform to federal regulations, and
you can connect it to most telephone lines. However, each module (and
each device, such as a telephone or answering machine) that you con-
nect to the telephone line draws power from the line. We refer to this
power draw as the module’s ringer equivalence number or REN. The
REN is shown on the bottom of the module.
If you use more than one telephone or other device on the line, add up
all of the RENs. If the total is more than five, your telephone might not
ring. In rural areas, a total REN of three might impair ringer operation. If
ringer operation is impaired, remove a device from the line.
Your module complies with Part 68 of FCC Rules. You must, upon re-
quest, provide the Federal Communications Commission (FCC) regis-
tration number and the REN to your telephone company. Both numbers
are shown on the bottom of the module.
Note:
You must not connect your module to:
• Coin-operated systems
• Party-line systems
• Most electronic key telephone systems
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In the unlikely event that your module causes problems on the phone line,
the phone company can temporarily disconnect your service. If this hap-
pens, the phone company attempts to notify you in advance. If advance no-
tice is not practical, the phone company notifies you as soon as possible
and advises you of your right to file a complaint with the FCC.
Also, the phone company can make changes to its lines, equipment, opera-
tions, or procedures that could affect the operation of this module. The
phone company notifies you of these changes in advance, so you can take
the necessary steps to prevent interruption of your telephone service.
This module complies with the limits for a Class B device as specified in
Part 15 of FCC Rules. These limits provide reasonable protection against
radio and TV interference in a residential area. However, your module
might cause TV or radio interference even when it is operating properly.
To eliminate interference, you can try one or more of the following:
• Reorient or relocate the radio or TV receiving antenna
• Increase the distance between the module and the radio or TV
• Use outlets on different electrical circuits for the module and the
radio or TV
Consult your local RadioShack store if the problem continues.
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CONTENTS
Preparation ......................................................................................... 9
Connecting the AC Adapter .......................................................... 9
Installing the Battery ................................................................... 10
Adjusting the Display Contrast ................................................... 12
Connecting to a Phone ............................................................... 13
Connecting to an Answering Machine ........................................ 14
Checking the Connections/Selecting the Language ................... 15
Adding Additional Modules ......................................................... 16
Mounting the Module .................................................................. 17
Operation ......................................................................................... 19
Receiving and Storing Calls ....................................................... 19
Reviewing Calls .......................................................................... 20
Displayed Call Information .......................................................... 21
Display Light ............................................................................... 23
Deleting Calls ............................................................................. 24
Deleting a Single Call .......................................................... 24
Deleting All Calls ................................................................. 24
Troubleshooting ............................................................................... 25
Care and Maintenance ..................................................................... 30
Lightning ..................................................................................... 31
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PREPARATION
CONNECTING THE AC ADAPTER
The module does not receive Caller ID/Call Waiting information unless
you connect the supplied AC adapter.
Caution:
The supplied RadioShack adapter was designed specifically
for your module. Use only the supplied adapter.
9VDC
1. Plug the adapter tip into the
jack on the back of the module.
2. Plug the large square end of the adapter into a standard AC outlet.
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INSTALLING THE BATTERY
You need one 9-volt battery (not supplied) to protect the module’s mem-
ory if power fails. We recommend an alkaline battery, such as Ra-
dioShack Cat. No. 23-553.
Note:
You must also connect the supplied AC adapter to use the mod-
ule.
Follow these steps to install the battery.
1. If the phone lines are already
connected, unplug them from
the module.
OPEN/
LOCK
2. Use a coin to turn the lock on
the bottom of the module to
OPEN, then slide off the battery
compartment cover.
W
A
L
L
P
N
L O C K
A
V
A
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T
D
E
R
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:
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R L E T
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9 V D C
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N
:
D I S
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T
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L E P
H
O
N
E
3. Insert the fresh battery into the
compartment, aligning the + on
the battery with the + on the
case.
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4. Replace the battery cover and turn the lock on the bottom of the
module to LOCK to secure it. Then reconnect the phone lines, if
necessary.
When
appears in the upper left corner of the display, replace the
battery.
Warning: To reduce the risk of electric shock, disconnect the phone line
cord between the phone jack and the module before replacing the bat-
tery.
Caution: To avoid deleting stored Caller ID information, do not remove
the AC adapter while you replace the battery.
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ADJUSTING THE DISPLAY CONTRAST
Note:
DELETE
without also pressing one of the
Do not press and hold
REVIEW keys. You could accidentally erase the call memory if you press
only DELETE.
DELETE
REVIEW
(Lighten)
(Darken)
To lighten the display, press and hold DELETE while repeatedly pressing
REVIEW.
To darken the display, press and hold DELETE while repeatedly press-
ing REVIEW
.
12
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CONNECTING TO A PHONE
1. Disconnect the tele-
phone line cord from
the phone.
Supplied
Line
Cord
PHONE
WALL
2. Plug the line cord into
the module’s WALL
jack.
3. Plug one end of the
supplied line cord into
the module’s PHONE
jack.
4. Plug the other end into the phone’s jack.
Note:
If this is not your only Caller ID product, see “Adding Additional
Modules” on Page 16.
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CONNECTING TO AN ANSWERING MACHINE
1. Disconnect the line
cord that connects
your
answering
machine
phone
answering machine’s
jack. Then plug the
cord into the module’s
PHONE jack.
to
from
your
the
WALL
PHONE
Supplied
Line Cord
2. Plug one end of the supplied line cord into the module’s WALL jack.
3. Plug the cord’s other end into the answering machine’s jack.
4. Set your answering machine to answer after 2 or more rings.
Some answering ma-
chines block Caller ID in-
formation from the
WALL
PHONE
module. If you have prob-
lems receiving Caller ID
information, try setting up
your equipment this way:
Supplied
Line Cord
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If this module is not your only Caller ID product, see “Adding Additional
Modules” on Page 16.
CHECKING THE CONNECTIONS/SELECTING
THE LANGUAGE
When your module is correctly connected to your phone or answering
machine, you see CONNECTIONS OK. This display tells you that all
your line cord connections are secure and correct.
If you have not connected your module correctly, you might see one of
the following messages:
-CHECK POWER-
HANG UP PHONE & CHECK ALL CORDS
-SWAP JACKS-
See “Troubleshooting” on Pages 26–27 for how to solve these prob-
lems.
15
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After seeing the CONNECTIONS OKmessage, the language selection
screen appears:
This display asks you to choose between
English and Spanish.
• Press REVIEW
to select English
• Press DELETE to select Spanish
Note: If you selected the wrong language, or want to change it later, you
must unplug the phone line connections, wait 30 seconds, reconnect the
module, then select the language.
After you select the language, the screen stays blank until the first Caller
ID call arrives.
ADDING ADDITIONAL MODULES
If you have several phones and want to receive Caller ID information on
every phone, you must connect a module to every phone.
Note: If you connect other Caller ID modules, you do not receive Call
Waiting information while you are on another call.
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All System 440 modules are set up as the MAINmodule. If you install
additional modules, you must program each additional module as an ex-
tension (EXT) module, or incoming calls might be disconnected. Follow
these steps to program an additional module as an extension (EXT)
module:
1. Hold down both REVIEW keys for over 8
seconds until this display appears:
2. Release the REVIEW keys and press
DELETE to set the module as an extension.
The asterisk moves next to EXT.
MOUNTING THE MODULE
You can place the module directly on a desk, shelf, or table, or mount it
on a wall. To mount the module on the wall, you need two screws (not
supplied) with heads larger than the holes on the back of the supplied
mounting bracket.
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Follow these steps to mount the module on a wall.
1. Using the round holes in the
mounting bracket as a tem-
plate, mark the mounting
screw locations on the wall.
Hooks
Holes
2. Drill two holes in the wall at the
marked locations.
3. While holding the bracket
against the wall, thread
a
screw through each round hole
in the bracket, then tighten the
screws.
Mounting Bracket
4. Route the cords through the openings in the bracket, then align the
slots on the back of the module with the hooks on the bracket. Gen-
tly push the module down on the bracket to secure it.
To remove the module from the bracket, press up from the bottom of the
module until it snaps off the wall.
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OPERATION
RECEIVING AND STORING CALLS
Your System 440 allows you to see information about an incoming call
whether or not you are on the phone.
As you receive each call, your module saves a call record so you can re-
view it later. Your module saves up to 99 call records before it begins to
replace the oldest call record with a new one.
Each call record includes:
• Date and time of the call
• Call number (order the call
is received)
• Telephone number
• Caller’s name (if avail-
able)
Note:
If you have a telephone that has a HOLD feature, we do not rec-
ommend using HOLD for very long. A caller on hold might be discon-
nected if a new call comes in.
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REVIEWING CALLS
As your module receives calls, it saves the call records so you can re-
view and delete them at your convenience.
DELETE
REVIEW
1. Press REVIEW
to see the most recent call records.
2. Press
REVIEW to see earlier call records.
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DISPLAYED CALL INFORMATION
You see:
It means:
The caller has blocked the Caller ID
information from being sent.
ANONYMOUS CALL
You have reached the end of your call
records. Press either of the REVIEW
keys to see other records.
-END OF LIST-
Call information was distorted before
reaching the module. Normal static on
the telephone line can cause a LINE
ERRORmessage. If this condition per-
sists, check with your local phone com-
pany to be sure that there is not a
problem with your phone line.
LINE ERROR
or
-- -- -- --
The module did not receive a message.
For more information, see “Trouble-
shooting” on Page 25.
-NO DATA SENT-
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You see:
It means:
The incoming call is long distance. If the
call is ANONYMOUSor UNAVAIL-
ABLE, the display alternates between
LONG DISTANCEand the appropriate
message.
LONG DISTANCE
The number of new calls received since
you last checked the module.
# NEW CALLS
There are no call records stored in
memory.
-NO CALLS-
(For message waiting service only.) You
have a voice message in your mailbox.
MESSAGE WAITING
-UNAVAILABLE-
The incoming call is from an area that
currently does not support Caller ID.
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DISPLAY LIGHT
Display Light
If the light on your module flashes slowly and
the display shows the number of the new calls
received, you have received new calls since
the last time you checked the module. Press ei-
ther REVIEW key to review the new call(s). This
turns off the light.
If the light on your module flashes slowly and
you see MESSAGE WAITING, you have a
voice message in your mailbox (if you sub-
scribe to message waiting service).
If the light on your module flashes rapidly while
the phone is ringing and you see ANONYMOUS
CALL, the caller is blocking their name or tele-
phone number from being sent.
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DELETING CALLS
DELETE
REVIEW
Deleting a Single Call
1. Press either REVIEW key until the call record you want to erase
appears on the display.
2. Press DELETE twice.
Deleting All Calls
1. Repeatedly press either REVIEW key until -END OF LIST-
appears on the display.
2. While -END OF LIST- appears on the display, press and hold
DELETE until -NO CALLS-appears on the display.
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TROUBLESHOOTING
Having a problem? Here are some of the most common problems and
how to resolve them.
Problem
Blank screen
Solution
Battery installation
— Replace or rein-
stall the battery, as described in “Installing
the Battery” on Page 10.
AC power
— Plug in the adapter. If the
adapter is plugged into an outlet that is
controlled by a switch, turn on the switch.
Contrast control
— Adjust the contrast
as described in “Adjusting the Display
Contrast” on Page 12.
You have an incoming
call, but do not receive
any Caller ID informa-
tion.
• You picked up a telephone that is not
connected to your module.
• No data was sent by the phone com-
pany with the call (-NO DATA
SENT-appears on the display). This
is not a malfunction.
25
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Problem
Solution
You are not hearing the
Call-Waiting signal or
do not see Caller ID
information at any time.
Verify that all Caller ID/Call Waiting ser-
vices are activated with your local phone
company.
You do hear the Call
Waiting signal, but do
not receive Caller ID
data while on the
phone.
Verify that you have connected the AC
adapter.
Verify that the line cord from the phone
jack is inserted into the jack marked WALL
and that the telephone or answering ma-
chine is inserted into the jack marked
PHONE.
Verify that only one module is set to
MAIN. All other System 440 modules
must be set to EXT.
Module displays
CHECK POWER
Verify that the AC adapter is firmly
plugged into the module and the AC out-
let.
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43-974.fm Page 27 Monday, August 16, 1999 4:27 PM
Problem
Solution
Verify that the line cords are in the correct
jacks.
Module displays
SWAP JACKS
• Verify that all telephones are on-
hook.
Module displays
HANG UP PHONE &
CHECK ALL CORDS
• Check that all telephone line cords
are secure.
• Verify that the AC adapter is firmly
installed in the module.
Module displays
POWER FAILURE
• Verify that there is power at the AC
outlet.
• The module is not receiving informa-
tion from the phone company. Make
sure the telephone company has
started your Caller ID/Call Waiting
services.
Module displays
NO DATA SENT
(Continued on next page)
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43-974.fm Page 28 Monday, August 16, 1999 4:27 PM
Problem
Solution
• The line cords going into the module
are swapped.
Module displays
NO DATA SENT
• Your answering machine might be
blocking Caller ID information:
—
Set the machine to answer after
2 rings.
—
Use the alternative answering
machine set-up. See “Connect-
ing to an Answering Machine” on
Page 14.
• Wait at least 2 rings before answering
the incoming call.
• If you subscribe to Call Forwarding
service, it might be activated. Turn off
your Call Forwarding.
(Continued on next page)
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Problem
Solution
• If the problem continues for more
than 24 hours, contact your local tele-
phone company.
Module displays
NO DATA SENT
Disconnected callers
You are using the HOLD feature on a tele-
phone while caller information is being
received. Do not use the HOLD feature.
If your module is not performing as it should and none of these solutions
correct the problem, check its connection to your phones and the phone
lines. If you are unable to locate the problem, take your module to your
local RadioShack store for assistance.
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CARE AND MAINTENANCE
Your RadioShack System 440 99-Number Memory Call Waiting Caller ID
module is an example of superior design and craftsmanship. The follow-
ing suggestions will help you care for the module so you can enjoy it for
years.
• Keep the module dry. If it gets wet, wipe it dry immediately. Liquids
can contain minerals that can corrode the electronic circuits.
• Handle the module gently and carefully. Dropping it can damage
circuit boards and cases and can cause the module to work improp-
erly.
• Use and store the module only in normal temperature environ-
ments. Temperature extremes can shorten the life of electronic
devices, damage batteries, and distort or melt plastic parts.
• Keep the module away from dust and dirt, which can cause prema-
ture wear of parts.
• Wipe the module with a damp cloth occasionally to keep it looking
new. Do not use harsh chemicals, cleaning solvents, or strong
detergents to clean it.
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Modifying or tampering with your module’s internal components can
cause a malfunction and might invalidate the module’s warranty and
void your FCC authorization to operate it. If your module is not operating
as it should, take it to your local RadioShack store for assistance. If the
trouble is harming the telephone lines, the telephone company might
ask you to disconnect your module until you have resolved the problem.
LIGHTNING
Your module has built-in protection circuits to reduce the risk of damage
from surges in telephone line current. These protection circuits meet or
exceed the FCC requirements. However, lightning striking the telephone
lines can damage your module.
Lightning damage is not common. However, if you live in an area that
has severe electrical storms, we suggest you unplug your module dur-
ing storms to reduce the possibility of damage.
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RadioShack Limited Warranty
This telephone product is warranted against manufacturing defects in material and work-
manship for one (1) year from the date of purchase from RadioShack company owned
stores and authorized RadioShack franchisees and dealers. Within this period bring your
RadioShack sales slip as proof-of-purchase date to any RadioShack store.
This warranty does not cover damage or failure caused by or attributable to Acts of God,
abuse, misuse, improper or abnormal usage, faulty installation, improper maintenance,
lightning or other incidence of excess voltage, or any repairs other than those provided by
a RadioShack Authorized Service Facility, or transportation costs. RadioShack is not
responsible or liable for indirect, special, or consequential damages arising out of
or in connection with the use or performance of the product or other damages with
respect to loss of property, loss of revenue or profit, or costs of removal, installa-
tion or reinstallation.
EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES
AND ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURATION
OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. Some states do not
allow the limitation or exclusion of incidental or consequential damages and some states
do not allow limitation or exclusion of implied warranties; therefore, the aforesaid limita-
tion(s) or exclusion(s) may not apply to the purchaser. There will be charges rendered for
repairs to the product made after the expiration of the aforesaid one (1) year warranty
period.
This warranty gives you specific legal rights and you may also have other rights which
vary from state to state.
We Service What We Sell
10/95
RadioShack
A Division of Tandy Corporation
Fort Worth, Texas 76102
12A6
Printed in Thailand
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