Radio Shack Caller ID Box CID 944 User Guide

CID-944 Caller ID with Call Waiting ID  
OWNER’S MANUAL — Please read before using this equipment.  
Your RadioShack Caller ID (CID) with Call Waiting ID displays the  
caller's telephone number (and name, if available in your area) and  
the current date and time, as provided by your local phone company  
to Caller ID service subscriber. (The date and time are set with your  
first incoming Caller ID call.)  
WARNING: To reduce the risk of fire or shock hazard,  
do not expose this product to rain or moisture.  
CAUTION  
RISK OF ELECTRIC SHOCK. DO NOT  
!
Your Caller ID stores and displays up to 64 single (number only) or  
multiple (name and number) Caller ID records. It uses the latest inte-  
grated circuit recording technology, so your stored Caller ID records  
are protected if AC power fails.  
OPEN.  
CAUTION: TO REDUCE THE RISK OF ELECTRIC  
SHOCK, DO NOT REMOVE COVER OR BACK. NO  
USER-SERVICEABLE PARTS INSIDE. REFER SERVIC-  
ING TO QUALIFIED PERSONNEL.  
The CID's other features include:  
Callback — lets you call back a number stored in the CID.  
This symbol is intended to alert you to  
the presence of uninsulated danger-  
ous voltage within the product’s enclo-  
sure that might be of sufficient  
magnitude to constitute a risk of elec-  
tric shock. Do not open the product’s  
case.  
Multiple Extension Capacity — lets you connect more than one  
CID to the same phone line.  
New Call Indicator — lets you know when new calls have been re-  
corded.  
Out of Area Indicator — lets you know when a caller is not within  
the Caller ID service area.  
This symbol is intended to inform you  
that important operating and mainte-  
nance instructions are included in the  
Message Waiting Indicator — lets you know when you have a  
voice mail message (if you subscribe to the local phone company’s  
message waiting service).  
!
literature accompanying this product.  
Call Waiting Caller ID — displays information about an incoming  
call while you are on the phone.  
IMPORTANT INFORMATION  
To use this CID, you must be in an area where Caller ID service is  
available, and you must subscribe to the service.  
Call Waiting Indicator — lets you see the Caller ID information for  
Call Waiting calls.  
Where Caller ID is offered, one or more of the following options are  
generally available:  
Tri-Lingual (English/French/Spanish) — lets you choose the lan-  
guage your CID uses to display Caller ID information.  
• caller's number only  
• caller's name only  
Call Summary — displays the number of calls you received.  
Time and Date Display — displays the current time and date as  
provided to Caller ID service subscribers by your local telephone  
company.  
• caller's name and number  
Your CID displays the caller's name only if that option is available in  
your area.  
VIP Call List — lets you save up to 55 Caller ID records in a VIP list,  
and sounds a tone when any of those callers call.  
The actual number of Caller ID records your CID will store depends  
on the amount of Caller ID information sent by the phone company.  
Delete — lets you erase Caller ID records one at a time or all at  
once.  
FCC INFORMATION  
Contrast Control — lets you adjust the display contrast for the best  
readability.  
We have designed your CID to conform to federal regulations, and  
you can connect it to most telephone lines. However, each CID (and  
each device, such as a telephone or answering machine) that you  
connect to the telephone line draws power from the line. We refer to  
this power draw as the device's ringer equivalence number or REN.  
The REN is on the bottom of the Caller ID.  
Two View Angle Options — lets you select the desired view angle  
using the stand.  
Your CID is ETL listed to UL standards and meets all applicable  
FCC standards.  
If you use more than one telephone or other device on the line, add  
up all of the RENs. If the total is more than five (three in rural areas),  
your telephone might not ring. If ringer operation is impaired, remove  
a device from the line.  
Your CID complies with Part 68 of FCC Rules. You must, upon re-  
quest, provide the FCC registration number and the REN to your  
telephone company. Both numbers are on the bottom of the CID.  
© 2000 Tandy Corporation.  
All Rights Reserved.  
RadioShack and RadioShack.com are trademarks used by Tandy Corporation.  
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Notes:  
Using the Stand  
• If you make a mistake while setting the area code, press  
DELETE. The cursor moves to the previous digit of the area  
code. Repeat Step 6.  
1. Press and insert the tabs at  
the right and left sides of  
the stand into the upper  
right and left slots on the  
bottom of the CID, then  
press the stand's upper tab  
into the first center slot on  
the CID bottom.  
• If you do not press a key within 2 minutes, the CID automati-  
cally sets the area code to 000. If this happens, disconnect  
then reconnect AC power and repeat Steps 4–6.  
7. Repeat Step 6 to set the second and third digits of your area  
code, then press CALLBACK. The CID beeps and displays  
12:00AM1/01or the last date/time you used the CID.  
RESET  
Stand  
For a more inclined viewing  
angle, press and insert the  
tabs into the lower left and  
right slots, then press the  
stand's upper tab into the  
second center slot.  
The telephone company sends the correct time with each incoming  
call, so the correct date and time are automatically set when the CID  
receives its first call.  
2. Route the two line cords and AC power cord through the slots  
on the bottom of the stand.  
RESETTING THE CID  
Before you use the CID the first time or if your CID stops working  
properly, use a straightened paper clip to press RESET on the bot-  
tom of the CID to reset it.  
Wall-Mounting  
1
1. Drill two /8-inch (3.5 mm)  
Note: Resetting the CID does not erase stored Caller ID information.  
diameter  
holes,  
213/16  
inches (72 mm) apart into  
the wall.  
MOUNTING THE CID  
You can place the CID on a level surface (such as a desk, shelf, or  
table) using the supplied stand, or you can mount the CID on a wall.  
2. Thread a screw (not sup-  
plied) into each hole, letting  
1
the heads extend about /8  
inch (3.5 mm) from the  
wall.  
3. Align the keyhole slots on the bottom of the CID with the screws  
and slide the CID down.  
ˆ Operation  
displays this information for each call and updates the display with  
the current date and time.  
ADJUSTING THE DISPLAY CONTRAST  
To lighten or darken the display, repeatedly press CONTRAST. The  
The display also shows if caller information is not available or if the  
number is blocked by the sender (see “Displayed Call Information”  
on Page 4). Your CID saves up to 64 call records, then replaces the  
oldest call record with each new one.  
CID beeps when it reaches the darkest or lightest display.  
During an incoming call, CALLappears, the green indicator above  
the display lights, then NEWCALLand the total number of new calls  
appear. The green indicator turns off after you review all calls.  
Note: If your phone has a hold feature, we do not recommend using  
hold for very long. The Caller ID information sent by the phone com-  
pany might disconnect a caller on hold if a new call comes in.  
If you subscribe to your phone company's message waiting service  
and you have messages waiting, the red indicator and  
slowly until you retrieve the message.  
flash  
If you are using the telephone when a new call comes in and you  
subscribe to your telephone company’s Call Waiting service,  
and the green indicator flash, indicating that a new call is  
being received.  
RECEIVING AND STORING CALLS  
If the green indicator lights while the phone is ringing and you see -  
PRIVATE CALL-, the caller is blocking their name or telephone  
number from being sent.  
Caller ID is a service provided by your telephone company. When  
you subscribe to this service, the telephone company sends the call-  
er's telephone number (and name, if available) and the call's date  
and time between the first and second rings. The CID receives and  
If you receive more than one call from the same phone number,  
and the number of calls appear.  
3
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If your phone company sends information indicating that the incom-  
ing call is long distance, appears.  
DELETING CALLS  
Deleting a Single Call  
REVIEWING CALL RECORDS  
Note: This procedure does not delete VIP and message waiting call  
Each time you receive a call, the CID saves a call record that you  
can see while you are on the phone or review later. Each record in-  
cludes the time and date of the call, the order in which it was re-  
ceived, and the caller's telephone number and name (if available).  
records. See “VIP Call List” on Page 5.  
1. Repeatedly press either REVIEW key until you see the call  
record you want to delete.  
To scroll through the records, repeatedly press REVIEW 8 or 9.  
2. Press DELETE twice. The CID deletes that record and automati-  
cally renumbers the remaining call records. After 20 seconds,  
the time and date reappear.  
Notes:  
• If no call information is stored, NO CALLSappears when you  
press REVIEW 8 or 9.  
Deleting All Calls  
To delete all Caller ID records, wait until the CID shows the time and  
date, then hold down DELETE for about 4 seconds. ERASEALL…  
flashes, then the CID beeps and the time and date reappear.  
• If you do not press a button within 20 seconds, the CID auto-  
matically returns to the time and date display.  
• After you review all calls, -END OF LIST- appears. Press  
either REVIEW key to view the calls again.  
USING CALLBACK  
When the CID displays a phone number you want to dial, press  
CALLBACK to automatically dial it. DIALING... and the phone  
number appear. After the CID dials the number, PICKUP PHONE  
appears.  
DISPLAYED CALL INFORMATION  
Display (English,  
Description  
French, Spanish)  
To complete the call, pick up the phone within 4 seconds after you  
see PICKUP PHONE. If you do not pick up the phone within 4 sec-  
onds, PICKUPPHONEdisappears and the CID does not complete  
the call.  
NEWCALL#XX  
Appears as new calls are received.  
(all languages)  
XXis the number of new calls.  
Appears if a new call comes in while  
you are using the phone. The NEW  
CALL indicator flashes.  
To redial a number, press REVIEW  
then pick up the handset and press CALLBACK to dial it.  
or 9 to select the number,  
8
-PRIVATE CALL-,  
APPEL PERSONNEL,  
LLAMADA PRIVADA  
The caller has blocked Caller ID  
information from being sent.  
Notes:  
• If the phone number's area code matches the area code you  
stored, press CALLBACK twice to dial the ten-digit number (area  
code plus the phone number). If you need to dial 8-digit number  
(1 plus the phone number) or 11-digit number (1 plus the area  
code plus the phone number), just pick up the handset and dial  
1 then press CALLBACK.  
-ENDOFLIST-,  
-FIN DELIST-, -  
FINDELISTA-  
You have reached the end of your  
call records. Press either REVIEW  
key to see them again.  
-OUTOF AREA-,  
-HORS ZONE-,  
-FUERA DEAREA-  
The caller is not within a Caller ID  
service area. No caller information  
appears.  
• If the phone number’s area code does not match the area code  
you stored, the CID automatically dials 1 and the entire phone  
number. To set the CID so it does not dial 1 before dialing the  
phone number (for that call only), press CALLBACK twice.  
-ERROR-,  
-ERREUR-,  
-ERROR-  
Appears if the Caller ID information  
is garbled, or if there was an error  
during the transmission of Caller ID  
information.  
NOCALLS, AUCUN  
APPELS, NOLLAMA-  
DAS  
There are no call records in the  
CID's memory.  
• If you did not store an area code after installing the AC power,  
the CID displays SETAREACODE000, and the first 0 flashes.  
See “Connecting Power and Setting Up the CID” on Page 2 to  
store the area code. Then press CALLBACK to dial the number.  
A message is waiting (if you sub-  
scribe to your phone company's  
message waiting service).  
Calling the Last Dialed Number  
PICKUPPHONE,  
Appears after the CID dials a num-  
DECROCHEZ, LEVAN- ber when you press CALLBACK (see  
To quickly call the phone number in the last call record you dialed,  
press CALLBACK while the time and date appear.  
TARTEL  
“Using Callback” on Page 4).  
The CID displays DIALING... while it dials the number, then  
PICKUPPHONE. To complete the call, pick up the phone within 4  
seconds after PICKUPPHONEappears.  
SETAREACODE,  
CHOISIRZONE,  
CODIGODEAREA  
Prompts you to set the area code  
(see “Connecting Power and Setting  
Up the CID” on Page 2).  
Appears when you review a Caller ID  
record from someone who has called  
more than once from the same num-  
ber.  
4
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Note: If the CID's VIP memory is full (55 VIP call records are  
already stored), the CID beeps three times when you hold down  
CALLBACK. To store another VIP call record, you must first  
delete an existing one.  
VIP CALL LIST  
The CID lets you save up to 55 call records in its VIP call list. Then,  
when you receive a call from a number matching one stored in a VIP  
call record, the CID sounds 2 quick beeps each time the phone rings  
until you answer the call.  
As you press either REVIEW key to review all stored records,  
appears on each record marked as a VIP call record.  
The CID protects VIP call records so you cannot delete them by mis-  
take. To delete a VIP call record, you must first unmark it using the  
steps in “Unmarking a VIP Call Record” on Page 5, then delete it us-  
ing the steps in “Deleting a Single Call” on Page 4.  
To review VIP call records only, repeatedly press either REVIEW key.  
The call records appear in the order you entered them.  
Unmarking a VIP Call Record  
Marking a VIP Call Record  
1. Repeatedly press either REVIEW key until you see the VIP call  
record you want to unmark.  
1. Repeatedly press either REVIEW key until you see the call  
record you want to mark as a VIP call.  
2. Hold down CALLBACK until  
disappears. The CID  
beeps and unmarks the call record.  
2. Hold down CALLBACK until  
appears. The CID beeps  
once and marks the call record as a VIP record.  
ˆ Troubleshooting  
If your CID stops operating properly, these suggestions might help.  
Problem  
Solution  
You receive a call, but do You answered the call before the  
not receive any Caller ID Caller ID received the call informa-  
Problem  
Blank screen  
Solution  
The Caller ID is not receiving power.  
Make sure the the AC adapter is  
plugged in.  
information.  
tion. Wait until your phone rings at  
least once before answering a call.  
If the CID still does not operate properly, try resetting it (see "Reset-  
ting the CID") or take it to your local RadioShack store for assis-  
tance.  
Adjust the contrast as described in  
“Adjusting the Display Contrast” on  
Page 3.  
ˆ Care  
To enjoy your CID for a long time:  
LIGHTNING  
• Keep the CID dry. If it gets wet, wipe it dry immediately.  
Your CID has built-in protection circuits to reduce the risk of damage  
from surges in telephone and power line current. These protection  
circuits meet or exceed FCC requirements. However, lightning strik-  
ing the phone line can damage your CID.  
• Use and store the CID only in normal temperature environ-  
ments.  
• Handle the CID gently and carefully. Don’t drop it.  
• Keep the CID away from dust and dirt.  
Lightning damage is not common. Nevertheless, if you live in an  
area that has severe electrical storms, we suggest you unplug your  
CID during storms to reduce the possibility of damage.  
• Wipe the CID with a damp cloth occasionally to keep it looking  
new.  
Modifying or tampering with the CID’s internal components can  
cause a malfunction and invalidate its warranty. If your CID is not  
performing as it should, take it to your local RadioShack store for as-  
sistance. If the trouble is affecting the telephone lines, the phone  
company can ask you to disconnect your CID until you have re-  
solved the problem.  
5
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Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and workman-  
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned  
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-  
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING  
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED  
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED  
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-  
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY  
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-  
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-  
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS  
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-  
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limita-  
tion of incidental or consequential damages, so the above limitations or exclusions may not apply to  
you.  
In the event of a product defect during the warranty period, take the product and the RadioShack  
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-  
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and  
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase  
price. All replaced parts and products, and products on which a refund is made, become the prop-  
erty of RadioShack. New or reconditioned parts and products may be used in the performance of  
warranty service. Repaired or replaced parts and products are warranted for the remainder of the  
original warranty period. You will be charged for repair or replacement of the product made after the  
expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,  
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or  
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs  
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs  
of product removal, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state.  
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102  
We Service What We Sell  
12/99  
43-944  
03A00  
Printed in Malaysia  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
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