IP Phone
IP160/060
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Table of Contents
Getting Started
7
DN1D8
Packing List
7
Call Forward
18
Setup the base
7
Cal1l8log
Setup the handset
Registration
SIP account Con¤guration
Base Web interface
Get the base IP address
8
8
9
10
10
Accessing call logs
Call list item management
During an active call
Mu1t9e
18
19
19
Ho1ld9
Input SIP account information via web
int1e0rface
Call Waiting
Call Transfer
Call Conference
Con2t0acts
19
19
20
Handset menu
11
Ove11rview
Bas1e1
Ha1n2dset
Advanced Functions
H/S Registration
H/S Deregistration
Account Settings
Network Settings
Maintenance Tasks
Handset Keys con¤guration
Web Interface
20
20
20
20
21
21
22
22
Handset keys layout
Master Handset
Handset Menu tree
General Settings
Phone status
12
14
15
16
16
16
16
17
17
17
17
18
18
18
18
Time and date
Volume control
Ringtone selection
Basic Call functions
Making calls
Making an external call
Anonymous call
Incoming calls
Answer an incoming call
Reject an incoming call
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Getting Started
Packing List
The following components are included in your package:
IP DECT Gateway
IP160 DECT Handset
Handset Belt Clip
Charging Cradle
AC Adaptor (6V, 0.5A) for Charging Cradle
AC Adaptor (5V, 0.5A) for gateway
IP DECT Gateway
1.5M Ethernet Cable (Cat 5)
Quick Setup Guide
2 x AAA rechargeable Ni-MH batteries
Charging
Cradle
o
Setup the base
1. Plug the adaptor (5V, 0.5A) into a power
outlet and connect its power plug to the base.
2. Connect the base to a router or switch
with the Ethernet cable to access the internet.
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The IP address of the base is assigned dynamically by default. Make sure the
router’s DHCP server is on.
When the base is powered up, the amber led will be amber colored. Once the net-
address, the amber led will light up again.
Setup the handset
Connecting the charging cradle
1. Plug the adaptor (6V, 0.5A) into a power outlet and connect its power plug to the
charging cradle.
Battery installation
1. Install the 2 AAA rechargeable Ni-MH batteries to the handset.
Charging the batteries
1. Charge the batteries for about 6 hours before initial use.
2. The phone powers up automatically. (If the display shows nothing, put the phone
on the desktop charging cradle).
3. During charging, the battery icon at the top right hand side of idle screen ani-
mates.
5
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Registration
On the base:
1. Hold down the page key on the back of the base.
Page
Key
2. After the button is held down for ¤ve seconds, the
amber led begins blinking amber and blue. The page key
can now be released. The base is now in registration
mode.
On the handset:
1. If the handset has not registered to any base, it will show “Unregistered” on idle
screen.
2. Press “OK” button on the handset to enter the main menu.
3. Use the navigation keys to highlight the item “Settings” and then press “Select”
soft key.
4. Use up/down navigation keys to highlight the item “Registration” and then press
“Select” soft key.
5. Highlight the item “Base Registration” and press “Select” soft key
6. Select “BS 1” and press “Select” soft key. The handset will attempt to register to
the base.
7. Once the registration succeeds, “Handset X” will display on idle screen of hand-
set.
8. If registration fails, ensure that the base is still in registration mode (with the led
blinking blue and amber) and that the base and handset are in close proximity, then
try again.
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SIP account Conguration
The SIP account can be con¤gured through IP DECT base web interface or handset menu.
Base Web interface
Retrieving the base IP address
In order to access the web interface of the base, the IP address is required.
This information can be obtained from a properly registered handset.
Press “OK” button to enter the main menu.
Using the up and down navigation buttons, highlight the icon “System” and then
press the “Select” soft key.
Select the item “Network settings”.
Enter the Admin Password (Default password is “0000”) and then press the “OK”
soft key.
Using the left and right navigation buttons, ¤nd the item “IP Address.” This
shows the current IP address of the base.
Inputting SIP account information via web interface
Open a web browser on a PC.
Enter the base IP address into the address bar and press “Enter”
A login window pops up. Enter the username and. The default username and
passwords are “admin” and “0000”.
The main page will load.
Click the link “System” in the top panel. The left panel shows the settings of SIP
Account Management.
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Enter display name, user id, password, SIP Server and Outbound Proxy server of
the SIP account. Check the Active ¤eld to Enable/Disable. Press the “Save” button
to con¤rm.
If the SIP settings are con¤gured correctly, the handset will now be able to make
and receive VOIP calls.
Handset menu
On the handset, go to menu “Settings [ VOIP Account Setup”, Select a account
to edit. input the information (Account Name, Label, Display Name, Register
Name, User Name, Password, SIP Server, Outbound status, Outbound Proxy, STUN
Status and STUN server),
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Overview
Base
Functions of registration/paging button on the base.
Registration/Paging
Button
Status LED
The registration/paging button is located at the right hand side of the gateway.
When the gateway is powered up, the status LED will be on and in amber color for
5 secs. After the initialization, the led status indicators are as follows:
LED statDuesscription
Steady aNmebtewrork link is up
NOeꢀtwork link is down
Blinking amber (0.3s on, 03s oꢀ)
Blinking blue (0.5s on, 0.5s oꢀ)
Data activity on the LAN port
In registration mode
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Handset
Handset key layout
Left Soft Key
Right Soft Key
Talk On/
Speakerphone Key
Voicemail Key
Mute Key
Functions of Key on the handset
FKuenyction
Left Soft Key
Perform the contextual operation as
shown on the left side of current display
Right Soft Key Perform the contextual operation as shown
on the right side of current display
Talk On/Speaker Phone Key
When the phone is in idle mode, press the
talk button once to hear a dial tone. Press it
again while the line is open or on a call to
turn on the speakerphone. To bring up the
line selection screen, hold down the talk key
during idle mode for 2 seconds.
Navigation Up Key
key to open redial list.
When the phone is in idle mode, press this
Navigation Down Key
When the phone is in idle mode, press this
key to open handset list for intercom calls.
Navigation Left Key
When the phone is in idle mode, press this
key to open the contact list.
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FKuenyction
Navigation Right Key
When the phone is in idle mode, press this
key to show the Ringer volume menu.
In talk mode, press this key to open the talk
volume menu.
Press the navigation up/down key to adjust
the volume.
OK Key
open the main menu.
When the phone is in idle mode, press it to
0-9 Keys
When the phone is in idle mode, hold down a
key to dial the corresponding direct memory
number 0-9.
# Key When the phone is in idle mode, hold down
this key to turn on/oꢀ silent mode.
* Key When the phone is in idle mode, hold down
to turn on the keypad lock (if the feature is
enabled).
Voicemail Key
When the phone is in idle mode, press this
key to dial the voicemail box number.
Mute Key
the mic.
In talk mode, press this key to mute/unmute
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Master Handset
When a SIP account is created on the gateway through handset menu, the hand-
set will be set as the master headset of the SIP account. Users of this handset can
con¤gure the settings in base related to the SIP account through the menu on the
master handset.
The administrator can change the master handset of SIP accounts via the web
interface of the gateway.
Handset Menu tree
Those functions marked with (*) are available in the master handset only.
Main Menu
Sub Menu
Function description
Services
Voice Mail
Con¤gures the external voice mail access
numbers of SIP accounts (*)
Call Waiting
provided by the SIP accounts
Enables/disables call waiting function
DND
Con¤gures the DND functions provided by
the SIP accounts (*)
Blocked Number Accesses the backlist of SIP accounts in the
gateway (*)
Call Forward
provided by the SIP accounts (*)
Con¤gures the call forward functions
Intercom
Calls another handset on the same gateway
Anonymous Call Enables/disables anonymous call and
anonymous call rejection of SIP accounts (*)
Speed Dial
Assigns frequently dialed numbers to a digit
key (0-9). Hold down the digit key in idle
mode to make an outgoing call.
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Main Menu
Sub Menu
Function description
Contacts
entries
Private Directory Accesses local phonebook, Maximum 150
Public Directory Accesses shared phonebook which is stored
in the gateway, Maximum 300 entries
Network Directory Accesses network phonebook by LDAP
All Calls Accesses the all calls list from the gateway
Call Lists
Outgoing Calls Accesses outgoing calls list from the gateway
Accepted Calls Accesses answered calls list from the
gateway
Missed Calls
Accesses missed calls list from the gateway
Voice Mail
Organizer
SIP Account X VM Accesses external voicemail box
Calendar
Alarm
Accesses calendar and add/edit notes
Sets alarm
Note
Sets note
Settings
Date & Time
Sets date & time manually or gets the
information from the gateway
Language
interface
Con¤gures the language of the phone user
Con¤gures the backlight, contrast,
Display
brightness, screensaver and wallpaper of the
handset
Audio
Con¤gures the tone settings, volumes and
ringers of the handset
Registration
Registration/deregistration to gateway.
Selects the gateway to attach each handset.
Telephony
Con¤gures the auto answer and default
outgoing line settings of handset. Sets up
SIP accounts on the gateway.
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Main Menu
Sub Menu
Function description
System
Network
Views the network settings of the gateway
H/S User Password Changes handset user password.
System Admin
Password
Changes the system Admin Password
Firmware
Upgrade
Upgrades handset software
Handset Factory
Default
Resets handset settings to factory default
Resets base settings to factory default
Base Factory
Default
Status
SIP Account
Status
Views SIP Account information on the
gateway. Only those SIP accounts attached
to this handset are visible.
Network Status Views the network settings of the gateway
Internal Names Accesses internal name list (i.e. handset
DECT
name list) on the gateway.
System Settings Accesses system settings list on the gateway
Line Settings Accesses the line settings list on the gateway
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General Settings
Phone status
Enter “Status” menu. Select item “SIP Account Status” to view the associated SIP
accounts status (registered/disabled). Select item “Network Status” to view the
base network information. This includes base network type, IP Address, subnet
mask, default gateway and DNS.
Time and date
Enter “Settings” menu, Select item “Date & Time”. To enter manually, select
“Manual Setting”. Enter the date and time and then press “Save” soft key. The
date format is DD/MM/YYYY. To have the phone automatically sync with a server,
select “NTP” and select “On”.
Volume control
Ringer Volume
To change ringer volume, press the right navigation key in idle screen. The ringer
volume menu will show up. Press the up or down navigation key to adjust the
volume.
Earpiece/Speaker/Headset volume
To change receiver volume, enter “Settings[ Audio [ Call Volume” menu. Use up
or down navigation key to highlight the audio device. Press left or right naviga-
tion key to adjust the volume. Press OK button or “Save” soft key to con¤rm.
Ringtone selection
To change the ringer, enter “Settings [ Audio [ Ring Settings”, select the ring
setting of a particular event (e.g. External call), then select the Melody type and
ringtone volume.
Basic Call functions
Making calls
Making an external call
An external call is the call made between handset and remote party by SIP
protocol. Users will need a line to send out the invite request. To setup a line and
assign it to handset, please refer to the section “SIP account Con¤guration”.
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To make an external call through default line:
Enter the number/IP address in pre-dialing page or select a record in
phonebook/call log list. Then press the Talk On key or OK key. The default
outgoing line will be selected automatically for the call making.
To select line before making an external call:
Enter the number/IP address in pre-dialing page or select a record in
phonebook/call log list. Then hold down the Talk On key or OK key. If
the handset is assigned with multiple lines, a line selection menu will
show on display. Select the desired line, press the Dial soft key, OK key or
Talk On key to make call.
If the handset is assigned with single line, it will be selected automati-
cally to make call.
Users can press the “Talk On” key ¤rst, then enter the number to be
called followed by a ‘#’.
Anonymous call
To con¤gure the anonymous call function, users must use the master handset. En-
ter the “Services” menu. Input the handset user password. Select the SIP account
to enable/disable the anonymous feature. There are 2 items to con¤gure. When
“Anonymous call” setting is enabled, the phone’s phone number is prevented from
being displayed when calling other numbers. When “Anonymous call rejection”
setting is enabled, any caller who has explicitly restricted his/her number is pre-
vented from calling this handset.
Incoming calls
Answering an incoming call
When there is an incoming call, press the “Talk On” key or “Accept” soft key to
answer the call. After the call is connected, pressing the “Talk On” key again will
change to speaker mode.
Rejecting an incoming call
When there is an incoming call, press the “Talk Oꢀ” key or “Reject” soft key to
reject the call.
DND
On the master handset, Enter “Services” [ “DND” menu. Input handset user
password. Highlight the SIP account you want to enable/disable DND. Use left
and right navigation keys to highlight “Reject”. Press “Select” soft key to con¤rm.
A DND icon should appear on H/S screen. Any incoming call will be rejected until
the DND is deactivated.
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Call Forward
On the master handset, Enter “Services” [ “Call Forward” menu. Highlight the
SIP account to enable/disable call forward. Use left and right navigation keys to
highlight the call forward options. There are 3 types of call forwarding options:
1) Call forwarding unconditional -
When this is enabled, the incoming call of this account will be forwarded
to an external phone number.
2) Call forwarding on all assigned handsets to this line No answer -
When this is enabled and all handsets attached to this SIP account do
not answer the call, the call will be forwarded to an external number.
3) Call forwarding on all assigned handsets to this line Busy -
When this is enabled and all handsets attached to this SIP account are
busy, the call will be forwarded to an external number.
Call log
Accessing call logs
Press the “call lists” soft key on idle screen to show the call log types. There are 4
types of call log, plus a log that displays all calls.
-All Calls
-All Incoming Calls
-Outgoing Calls
-Accepted Calls
-Missed Calls
Highlight a type and press the “Select” soft key to view the list of a speci¤ed call
log type.
Call list item management
To make call from the call log list, highlight a call log record and press the “Talk
On” key.
To save the record to phonebook, highlight a record, press the “Options” soft key
and select “Save Number” option. You can select “Private PhoneBook” to save in
the handset or select “Public Phonebook” to save the phone number to base.
During an active call
Mute
Press the Mute button. Press the button again to unmute.
Hold
Highlight the “Hold” in the talk option list and press “OK” key. To unhold the call,
highlight the “Unhold” in the talk option list and press “OK” key.
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Call Waiting
When there is a call waiting, you can
-press “Accept” soft key to answer the call waiting and put the current
call on hold.
-press “Reject” soft key to reject the call.
Call Transfer
During a conversation with an external call, users can press the “Transfer” soft
key, then enter calling phone number and press the “Call” soft key. Selecting the
“transfer” from the talk option list will transfer the held call to the dialed number
immediately. Or, to attend the transfer, users can wait until the dialed number is
answered and transfer the held call to the dialed number at any time. To do this,
select “Transfer” from the talk option list to transfer the held call to the dialed
number.
Call Conference
During a conversation with an external call, select the item “Hold” in the call
options list. Then press “Conf” soft key, select “External Call” option and enter the
2nd number to conference in. After the call is answered, press the “Conf” soft key
to activate the 3-way conference.
Contacts
There are two types of contact list. They are private phonebook and shared phone-
book.
Each handset has its own private phonebook. This phonebook holds a maximum
of 150 records. These numbers are only viewable to this handset. The shared
phonebook is stored in the IPDECT gateway and is viewable to all of the handsets.
This phonebook holds a maximum 300 records.
To access the contact lists, press the left navigation key when the display is idle
screen. Alternatively, select the “Contacts” in main menu.
Advanced Functions
Handset Registration
Please refer to the section Registration.
Handset Deregistration
On the handset, go to the menu “Settings” [ “Registration”. Select the item
“Base De-registration” to deregister the handset from the current base. Note:
Handsets cannot make any calls, internal or external, without ¤rst registering to
a base.
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Account Settings
SIP Account Setup:
Users can setup SIP Accounts on the base through the handset.
On the handset, go to the menu “Settings” [ “VOIP Account Setup”
View SIP Account Status:
Users can view the status of the accounts which are associated with the handset.
On the handset, go to the menu “Status” [ “SIP Account Status”.
Network Settings
Network setup:
You can con¤gure the network type of the base to have static IP address or obtain
IP address from DHCP server.
On the handset, go to the menu “System” [ “Network Settings”
Maintenance Tasks
User Levels
Handset:
There are two types of security levels to access the handset settings
User level password: User with this password is allowed to change call settings
(i.e. call waiting) of the handset. If the handset is the master handset of SIP
accounts, user can also modify settings (anonymous call/anonymous call reject/
blacklist records/DND and Call forward) of the SIP accounts.
Admin level password: User can change the account settings (VOIP account setup/
base network type/Change admin password) on the base
Base:
There are 2 types of security levels to access the Web server on the base
user1 – user8: These are normal users. User# can access the settings related to
handset#.
admin: This is a special account which allows the user to access all settings of the
base.
Reset to Factory
Handset:
Go to the menu “System”. Select the “Handset Factory Default”. The settings and
memory in this handset are all reset to factory default.
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Base:
Hold down the page key for 10 seconds. Then release the key. Press the key again.
The settings in base will go back to factory default.
Firmware upgrade
Handset:
Go to the menu “System” [ “Firmware Upgrade”. The phone will check the avail-
ability of new software version. If new ¤rmware is available, a popup window will
ask “New Firmware is available. Upgrade now?” Select “Yes” soft key will auto-
matically proceed with the software upgrade.
Base:
Open the web page of the base. Go to the menu “Servicing” [ “Upgrades” [
“Base Upgrade”. Press the “Browse” button to enter input the ¤rmware ¤le. Press
the “Upgrade Firmware” button. The base software upgrade will proceed.
Display settings
On the handset, go to the menu “Settings” [ “Display”.
User can con¤gure backlight timeout, LCD brightness, screen saver and wallpaper.
Handset Keys conguration
Programmable keys
Speed Dial Keys:
On the handset, user can program 0-9 keys as speed dial key. Go to the menu
“Services” [ “Speed Dial”. Select a key to program the number and decide which
account will make the call.
Web Interface
Administrators can con¤gure the phone system settings through the web inter-
face. This section will describe how to use the web interface to access the phone
settings.
Administrators need to know IP address of the base prior to accessing the inter-
face. Please refer to the section Get the base IP address.
On the PC, open a web browser and enter the IP address (e.g.
the web pages. The default values are “admin” and “0000” respectively.
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Service
If trouble is experienced with this equipment, for repair or warranty information, please
contact customer service at 1-800-511-3180. If the equipment is causing harm to the
telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents.
Changes or modi¤cations not expressly approved by Tele¤eld NA Inc. could void the user’s
authority to operate this product. For instructions on how to obtain service, refer to the
warranty included in this guide or call customer service at 1-800-511-3180.
Or refer inquires to:
Teleeld NA Inc.
Manager, Consumer Relations
4915 SW Grith Dr. #302
Beaverton, Or 97005
Attach your sales receipt to the boOKlet for future reference or jot DOWN the date this
product was purchased or received as a gift. This information will be valuable if service
should be required during the warranty period.
Purchase date ________________________________________________
Name of store, installer or dealer _________________________________
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Warranty
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship
For how long after your purchase:
• Two years, from date of purchase
What we will do:
• Provide you with a replacement unit. The exchange unit is under warranty for the
remainder of
the original product’s warranty period.
How you get service:
• Locate your proof of purchase in the form of a bill of sale or receipted invoice which is
evidence
that the product is within the warranty period. Proof of warranty eligibility is required and
must be presented to obtain warranty service.
• Contact RCA Customer Care at (800) 511-3180. Our representatives will help you
troubleshoot and diagnose the problem. As you may be asked to disconnect your RCA
telephone from it’s power source, you must call from another telephone. If the issue cannot
be resolved by our Customer Care Team, you will be issued an RMA (Return Merchandise
Authorization) number and be given instructions on how to submit your proof-of-purchase
paperwork and where to send your defective merchandise.
• You will be responsible for shipping the defective unit back to our warranty ful¤llment
center at your own expense. You are responsible for damage or loss during shipment so
insuring the product during return shipping is highly recommended.
• We will ship a replacement to you freight pre-paid.
What your warranty does not cover:
• Customer instruction. (Your Instruction BoOK provides information regarding operating
instructions and user controls. Additionally, our Customer Care Center is staꢀed 24x7 with
product experts that can assist you with any questions that may arise during setup and use
of your RCA telephone.
• Installation and setup service adjustments
• Batteries, if applicable
• Damage from misuse or neglect
• Products that have been modi¤ed of serviced outside the USA
• Products purchased from non-authorized retailers, dealers or resellers
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• Products purchased or serviced outside the USA
• Acts of nature, such as, but not limited to lightning damage
• 3rd party products, such as headsets
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will
make it easier to contact you should it ever be neccessary. The return of the card is not
required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN
INFORMATION GIVEN BY TELEFIELD NA INC., ITS AGENTS, OR EMPLOYEES SHALL
CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
•REPAIR OF REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. TELEFIELD NA INC. SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY
ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY
ARE GOVERENED BY THE LAWS OF THE STATE OF OREGON. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE
APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts so the above limitations or
exclusions may not apply to you.
• This warranty gives you speci¤c legal rights, and you also may have other rights that vary
from state to state.
If you purchased your product outside the USA, Mexico or Canada:
This warranty does not apply. Contact your dealer for warranty information.
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Please do not send any products to the Oregon address listed in this manual or on the
carton. This will only add delays in service for your product.
Teleeld NA Inc.
4915 SW Grith Dr. #302
Beaverton, Or 97005
RCA is a trademark of RCA Trademark Management S.A.,
Used under license.
© 2013. All rights reserved.
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