Quadra Fire Indoor Fireplace QVI 35FB S User Guide

R
Owner’s Manual  
Installation and Operation  
Model:  
QVI-35FB-S  
NOTICE  
DO NOT DISCARD THIS MANUAL  
• Important operating  
and maintenance  
instructions included.  
• Read, understand and follow  
these instructions for safe  
installation and operation.  
• Leave this manual with  
party responsible for use  
and operation.  
WARNING  
WARNING: If the information in these  
instructions is not followed exactly, a re  
or explosion may result causing property  
damage, personal injury, or death.  
HOT SURFACES!  
Glass and other surfaces are hot during  
operation AND cool down.  
Hot glass will cause burns.  
DO NOT touch glass until it is cooled  
• NEVER allow children to touch glass  
• Keep children away  
DO NOT store or use gasoline or other am-  
mable vapors and liquids in the vicinity of this  
or any other appliance.  
• CAREFULLY SUPERVISE children in same room as  
replace.  
• Alert children and adults to hazards of high temperatures.  
• What to do if you smell gas  
- DO NOT try to light any appliance.  
High temperatures may ignite clothing or other ammable  
materials.  
- DO NOT touch any electrical switch. DO  
NOT use any phone in your building.  
• Keep clothing, furniture, draperies and other ammable  
materials away.  
- Immediately call your gas supplier from a  
neighbor’s phone. Follow the gas suppli-  
er’s instructions.  
This appliance has been supplied with an integral barrier  
to prevent direct contact with the xed glass panel. DO  
NOT operate the appliance with the barrier removed.  
- If you cannot reach your gas supplier, call  
Contact your dealer or Hearth & Home Technologies if the  
barrier is not present or help is needed to properly install one.  
the re department.  
• Installation and service must be performed  
by a qualied installer, service agency, or the  
gas supplier.  
In the Commonwealth of Massachusetts installation must be  
performed by a licensed plumber or gas tter.  
ACO detector shall be installed in the room where the appliance  
in installed.  
This appliance may be installed as an OEM installation in  
manufactured home (USA only) or mobile home and must be  
installed in accordance with the manufacturer’s instructions  
and the manufactured home construction and safety standard,  
Title 24 CFR, Part 3280 or Standard for Installation in Mobile  
Homes, CAN/CSA Z240MH, in Canada.  
Installation and service of this appliance should be  
performed by qualied personnel. Hearth & Home  
Technologies suggests NFI certied or factory trained  
professionals, or technicians supervised by an NFI  
certied professional.  
This appliance is only for use with the type(s) of gas indicated  
on the rating plate.  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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1
Safety Alert Key:  
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.  
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.  
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.  
• NOTICE: Used to address practices not related to personal injury.  
Table of Contents  
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
7 Installation Preparation  
B. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . 4  
A. Inspection and Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . 20  
B. Flue Damper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
C. Gas Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
D. Hearth or Hearth Extension . . . . . . . . . . . . . . . . . . . . . . . 20  
E. Fireplace Conversion Notice . . . . . . . . . . . . . . . . . . . . . . 20  
F. Electrical Outlet Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
1 Listing and Code Approvals  
A. Appliance Certication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
B. BTU Specications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
C. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . . 6  
D. Non-Combustible Materials Specication. . . . . . . . . . . . . . 6  
E. Combustible Materials Specication . . . . . . . . . . . . . . . . . 6  
F. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
8 Installing Vent Pipe and Appliance  
A. Vent Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
B. Venting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
C. Connecting Vent Pipe. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
D. Placing, Securing and Leveling the Appliance . . . . . . . . . 22  
E. Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
F. Installing Adaptor and Termination Cap . . . . . . . . . . . . . . 23  
User Guide  
2 Operating Instructions  
A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
C. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
D. Decorative Doors, Fronts and Surrounds. . . . . . . . . . . . . . 8  
E. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
F. Remote Controls, Wall Controls and Wall Switches. . . . . . 8  
G. Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
H. Standing Pilot Ignition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
I. After Appliance is Lit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
J. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 10  
9 Gas Information  
A. Fuel Conversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
B. Gas Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
C. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
D. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . 24  
10 Electrical Information  
A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
B. Standing Pilot Ignition System Wiring . . . . . . . . . . . . . . . 25  
C. Junction Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 26  
D. Fan Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
3 Maintenance and Service  
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 11  
B. Maintenance Tasks-Service Technician . . . . . . . . . . . . . . 12  
11 Finishing  
Installer Guide  
A. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 28  
4 Getting Started  
12 Appliance Setup  
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 14  
B. Design and Installation Considerations . . . . . . . . . . . . . . 16  
C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 16  
D. Inspect Appliance and Components. . . . . . . . . . . . . . . . . 16  
A. Remove Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 29  
B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 29  
C. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
D. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
E. Ember Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
F. Install the Log Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 30  
G. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
H. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
5 Fireplace Size Requirements  
A. Minimum Fireplace Opening . . . . . . . . . . . . . . . . . . . . . . 17  
B. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 18  
6 Termination Locations  
13 Troubleshooting  
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 19  
A. Standing Pilot Ignition System . . . . . . . . . . . . . . . . . . . . . 34  
14 Reference Materials  
A. Appliance Dimension Diagram. . . . . . . . . . . . . . . . . . . . . 36  
B. Vent Kits Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
C. Service Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
D. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
= Contains updated information.  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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3
B. Limited Lifetime Warranty  
Hearth & Home Technologies LIMITED WARRANTY  
Hearth & Home Technologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood, pellet  
and electric appliances purchased from an authorized HHT dealer and installed in the United States of America or Canada.  
Warranty starts with date of purchase by the original owner (End User) except as noted for replacement parts.  
Warranty Period  
Parts Labor  
HHT Manufactured Appliances and Venting  
EPA  
Components Covered  
Gas  
X
Wood  
Pellet  
Electric Venting  
Wood  
All Parts and Material Except as  
covered by Conditions, Exclusion,  
and Limitations listed  
1 Year  
X
X
X
X
X
Igniters, Electronic Components,  
and Glass  
X
X
X
X
2 years  
3 years  
X
X
X
Blowers  
Molded Refractory Panels  
X
X
Firepots  
5 years  
3 years  
3 years  
X
X
Castings & Bafes  
Firebox, HHT Chimney,  
Termination & Heat  
Exchanger  
7 years  
X
X
10 years 1 year  
X
Burners, Logs & Refractory  
Limited  
1 year  
X
X
Firebox & Heat Exchanger  
All Replacement Parts  
Lifetime  
90 Days  
X
X
X
X
X
See Conditions, Exclusions, and limitations.  
CONDITIONS, EXCLUSIONS & LIMITATION OF LIABILITY  
9-01-08  
• This warranty applies to the original owner and is transferable up to two years from date of purchase to the new homeowner,  
provided the purchase was made through an authorized dealer or distributor of HHT, and the appliance remains in its  
original place of installation.  
• The maximum amount recoverable under this warranty is limited to the purchase price of the product.  
• In no event shall HHT be liable for any incidental or consequential damages caused by defects in the product.  
• Adjustments, regular maintenance, cleaning and temporary repairs, or the failure to duplicate the problem in the home is  
not covered under this warranty.  
Page 1 of 2  
4021-645A 09-01-08  
4
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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B. Limited Lifetime Warranty (continued)  
• This limited warranty does not extend to or include surface nish on the appliance or terminations, door gasketing, glass  
gasketing, glass discoloration, rebrick, pellet logs, kaowool or other ceramic insulating materials. Rust and/or corrosion  
on any of the metal surfaces, cast iron components, bafes, repots, doors, or rebox area are not covered by this  
warranty.  
• Noise resulting from minor expansion, contraction, or movement of certain parts is normal and complaints related to this  
noise are not covered by this warranty.  
• HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation or maintenance  
of the appliance not in accordance with the installation instructions; operating instructions and the listing agent identication  
label furnished with the appliance; (2) installation which does not comply with local building codes; (3) shipping, improper  
handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) environmental conditions, inadequate  
ventilation or drafting caused by tight sealing construction of the structure or handling devices such as exhaust fans or forced  
air furnaces or other such causes; (5) use of fuels other than those specied in the operating instructions; (6) installation  
or use of components not supplied with the appliance or any other components not expressly authorized and approved  
by HHT; and/or (7) modication of the appliance not expressly authorized and approved by HHT in writing.  
• This warranty does not apply to non-HHT venting components, hearth components or other accessories used in conjunction  
with the installation of this product.  
• This warranty is void if the appliance has been over-red or operated in atmospheres contaminated by chlorine, uorine,  
or other damaging chemicals the appliance is subject to prolonged periods of dampness or condensation, or there is any  
damage to the appliance or other components due to water or weather damage which is the result of, but not limited to,  
improper chimney or venting installation.  
• HHT’s liability under this warranty is limited to the replacement and repair of defective components or workmanship during  
the applicable period. HHT may fully discharge all of its obligations under such warranties by repairing the defective  
component(s) at HHT’s discretion. Shipping costs are not covered under this warranty.  
• Some states do not allow exclusions or limitation of incidental or consequential damages, so those limitations may not  
apply to you. This warranty gives you specic rights; you may also have other rights, which vary from state to state.  
• EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE  
WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF  
THE WARRANTY SPECIFIED ABOVE.  
This Limited Warranty is effective on all HHT appliances sold after September 01, 2008 and supersedes any and all  
warranties currently in existence.  
If warranty service is needed, you should contact your installing dealer. If the installing dealer is unable to provide necessary  
parts or components, contact the nearest authorized HHT dealer or supplier.  
Page 2 of 2  
4021-645A 09-01-08  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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5
Listing and Code Approvals  
1
A. Appliance Certication  
B. BTU Specications  
Maximum  
Input  
BTU/h  
Minimum  
Input  
BTU/h  
Orice  
Size  
(DMS)  
Models  
MODELS: QVI-35B-S  
(U.S. or Canada)  
LABORATORY: Underwriters Laboratories, Inc. (UL)  
TYPE: Vented Gas Appliance Heater  
STANDARD: ANSI Z21.88b-2008/CSA 2.33b-2008  
US  
(0-2000 FT)  
40,000 27,000 .125  
QVI-35FB-S (NG)  
CANADA  
(2000-4500 FT)  
36,000 24,300  
34,000 28,900  
31,000 19,000  
31  
50  
51  
US  
(0-2000 FT)  
This product is listed to ANSI standards for “Vented Gas  
Appliance Heaters” and applicable sections of “Gas Burn-  
ing Heating Appliances for Manufactured Homes and  
Recreational Vehicles”, and “Gas Fired Appliances for  
Use at High Altitudes”.  
QVI-35FB-S (LP)  
CANADA  
(2000-4500 FT)  
C. High Altitude Installations  
NOTICE: If the heating value of the gas has been reduced,  
these rules do not apply. Check with your local gas utility  
or authorities having jurisdiction.  
Quadra-Fire gas inserts are designed for installations into  
solid fuel masonry or factory built replaces that have been  
installed in accordance with the National, Provincial, State  
and local building codes. Fireplaces are to be constructed  
of non-combustible materials and, in the absence of local  
or regional codes, meet criteria of NFPA211. No additional  
outside air source is required.  
When installing above 2000 feet elevation:  
• In the USA: Reduce input rate 4% for each 1000 feet  
above 2000 feet.  
• In CANADA: Reduce input rate 10% for elevations  
between 2000 feet and 4500 feet. Above 4500 feet,  
consult local gas utility.  
NOTICE: This installation must conform with local codes.  
In the absence of local codes you must comply with the  
National Fuel Gas Code, ANSI Z223.1-latest edition in  
the U.S.A. and the CAN/CGA B149 Installation Codes in  
Canada.  
Check with your local gas utility to determine proper  
orice size.  
D. Non-Combustible Materials Specication  
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.  
This appliance is tested and approved as either supplemen-  
tal room heat or as a decorative appliance. It should not be  
factored as primary heat in residential heating calculations.  
Material which will not ignite and burn. Such materials are  
those consisting entirely of steel, iron, brick, tile, concrete,  
slate, glass or plasters, or any combination thereof.  
Materials that are reported as passing ASTM E 136,  
Standard Test Method for Behavior of Materials in a  
Vertical Tube Furnace at 750 ºC and UL763 shall be  
considered non-combustible materials.  
E. Combustible Materials Specication  
Materials made of or surfaced with wood, compressed pa-  
per, plant bers, plastics, or other material that can ignite  
and burn, whether ame proofed or not, or plastered or  
unplastered shall be considered combustible materials.  
F. Electrical Codes  
NOTICE: This appliance must be electrically wired  
and grounded in accordance with local codes or, in the  
absence of local codes, with National Electric Code  
ANSI/NFPA 70-latest edition or the Canadian Electric  
Code CSA C22.1.  
A 110-120 VAC circuit for this product must be protected  
with ground-fault circuit-interrupter protection, in  
compliance with the applicable electrical codes, when it is  
installed in locations such as in bathrooms or near sinks.  
6
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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User Guide  
Operating Instructions  
2
• Keep remote controls out of reach of children.  
A. Gas Fireplace Safety  
• Never leave children alone near a hot replace, whether  
operating or cooling down.  
WARNING  
HOT SURFACES!  
Teach children to NEVER touch the replace.  
Glass and other surfaces are hot during  
operation AND cool down.  
• Consider not using the replace when children will be  
present.  
Hot glass will cause burns.  
DO NOT touch glass until it is cooled  
• NEVER allow children to touch glass  
• Keep children away  
Contact your dealer for more information, or visit: www.  
hpba.org/staysafe.  
To prevent unintended operation when not using your re-  
place for an extended period of time (summer months,  
vacation/trips, etc):  
• CAREFULLY SUPERVISE children in same room as  
replace.  
• Alert children and adults to hazards of high temperatures.  
• Remove batteries from remote controls.  
• Turn off wall controls.  
High temperatures may ignite clothing or other  
ammable materials.  
• Keep clothing, furniture, draperies and other ammable  
materials away.  
• Turn off gas controls valve on standing pilot models.  
When lighting the pilot light on replaces with a standing  
pilot, remove the xed glass assembly so you can de-  
tect presence of residual gas build-up. See Standing Pilot  
Lighting instructions and Maintenance Tasks.  
This appliance has been supplied with an integral barrier  
to prevent direct contact with the xed glass panel. DO  
NOT operate the appliance with the barrier removed.  
Contact your dealer or Hearth & Home Technologies if the  
barrier is not present or help is needed to properly install one.  
B. Your Fireplace  
If you expect that small children or vulnerable adults may  
come into contact with this replace, the following precau-  
tions are recommended:  
WARNING! DO NOT operate replace before read-  
ing and understanding operating instructions. Failure  
to operate replace according to operating instructions  
could cause re or injury.  
• Install a physical barrier such as:  
- A decorative rescreen.  
- Adjustable safety gate.  
• Install a switch lock or a wall/remote control with child  
protection lockout feature.  
DECORATIVE DOORS  
(NOT SHOWN)  
SECTION 2.D.  
MANTEL  
FIXED GLASS ASSEMBLY  
(NOT SHOWN)  
SECTION 12.G.  
HEARTH  
CLEAR SPACE  
SECTION 2.C.  
Figure 2.1 General Operating Parts  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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7
C. Clear Space  
E. Fixed Glass Assembly  
WARNING! DO NOT place combustible objects in front  
of the replace or block louvers. High temperatures may  
start a re. See Figure 2.2.  
See Section 12.G.  
F. Remote Controls, Wall Controls and Wall  
Switches  
Avoid placing candles and other heat-sensitive objects on  
mantel or hearth. Heat may damage these objects.  
Follow the instructions supplied with the control installed  
to operate your replace:  
For safety:  
• Install a switch lock or a wall/remote control with child  
protection lockout feature.  
• Keep remote controls out of reach of children.  
See your dealer if you have questions.  
G. Before Lighting Fireplace  
Before operating this replace for the rst time, have a  
qualied technician:  
• Verify all shipping materials have been removed from  
inside and/or underneath the rebox.  
• Review proper placement of logs, ember material and/or  
other decorative materials.  
• Check the wiring.  
Figure 2.2 Clear Space  
• Check the air shutter adjustment.  
• Ensure that there are no gas leaks.  
D. Decorative Doors, Fronts and Surrounds  
• Ensure that the glass is sealed and in the proper position  
and that the integral barrier is in place.  
WARNING! Risk of Fire! Install ONLY doors, fronts or  
surrounds approved by Hearth & Home Technologies.  
Unapproved doors or fronts may cause appliance to over-  
heat.  
WARNING! Risk of Fire/Asphyxiation! DO NOT oper-  
ate replace with xed glass assembly removed.  
This appliance has been supplied with an integral  
barrier to prevent direct contact with the xed glass  
panel. DO NOT operate the appliance with the barrier  
removed.  
Contact your dealer or Hearth & Home Technologies if  
the barrier is not present or help is needed to properly  
install one.  
For more information refer to the instructions supplied with  
your decorative door or front.  
8
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H. Standing Pilot Ignition  
LIGHTING  
INSTRUCTIONS  
1. Open control access panel.  
FOR YOUR SAFETY  
READ BEFORE LIGHTING  
WARNING: If you do not follow these instructions exactly, a re or explosion  
may result causing property damage, personal injury or loss of life.  
2. Turn off all electric power to  
the appliance.  
3. Push in gas control knob  
slightly and turn clockwise  
to “OFF”.  
• If you cannot reach your gas sup-  
plier, call the re department.  
A. This appliance has a pilot which  
must be lighted by hand. When  
lighting the pilot, follow these in-  
structions exactly.  
C. Use only your hand to push in or  
turn the gas control knob. Never use  
tools. If the knob will not push in or  
turn by hand, DO NOT try to repair  
it, call a qualied service technician.  
Force or attempted repair may re-  
sult in a re or explosion.  
Note: Knob cannot be turned from “PILOT” to “OFF”  
unless knob is pushed in slightly. DO NOT force.  
B. BEFORE LIGHTING, smell all around  
the appliance area for gas. Be sure to  
smell next to the oor because some  
gas is heavier than air and will settle  
on the oor.  
4. Open the xed glass assembly. You may need to  
remove the decorative front.  
5. Wait ve (5) minutes to clear out any gas. Then  
smell for gas, including near the oor. If you smell  
gas, STOP! Follow “B” in the Safety  
Information located on the left side  
of this label. If you don’t smell gas,  
go to next step.  
D. DO NOT use this appliance if any  
part has been under water. Imme-  
diately call a qualied service tech-  
nician to inspect the appliance and  
to replace any part of the control  
system and any gas control which  
has been under water.  
WHAT TO DO IF YOU SMELL GAS  
DO NOT try to light any appliance.  
DO NOT touch any electric switch; do  
not use any phone in your building.  
6. Find the pilot. The pilot is inside  
combustion chamber next to the  
main burner  
• Immediately call your gas supplier  
from a neighbor’s phone. Follow the  
gas supplier’s instructions.  
7. Turn knob on gas control counterclockwise  
to “PILOT”.  
8. Push in control knob all the way and hold in. Immedi-  
ately depress red or black piezo button. It may require  
several depressions of the red or black piezo button  
until PILOT lights. If PILOT light does not light after  
10 seconds, return to step 3. Continue to hold the  
control knob in for about one minute after the pilot is  
lit. Release knob and it will pop back out. Pilot should  
remain lit. If it goes out, repeat steps 3 through 6.  
WARNING: CAUTION:  
Hot while in operation. DO NOT touch.  
DO NOT CONNECT 110 VAC TO  
Keep children, clothing, furniture, gaso-  
THE CONTROL VALVE.  
line and other liquids having ammable  
Improper installation, adjustment, al-  
vapors away.  
If knob does not pop up when released, stop and  
immediately call your service technician or gas  
supplier.  
teration, service or maintenance can  
DO NOT operate the appliance with  
xed glass assembly removed, cracked  
or broken. Replacement of the xed  
glass assembly should be done by a  
licensed or qualied service person.  
cause injury or property damage. Re-  
fer to the owner’s information manual  
provided with this appliance.  
If the pilot will not stay lit after several tries, turn  
the gas control knob to “OFF” and call your ser-  
vice technician or gas supplier.  
This appliance needs fresh air for  
safe operation and must be installed  
so there are provisions for adequate  
combustion and ventilation air.  
9. Reinstall xed glass assembly. Reinstall decorative  
front.  
NOT FOR USE  
WITH SOLID FUEL  
10. Turn gas control knob counterclockwise  
to “ON”. Close access panel.  
If not installed, operated, and main-  
tained in accordance with the man-  
ufacturer’s instructions, this product  
could expose you to substances in fuel  
or fuel combustion which are known to  
the State of California to cause can-  
cer, birth defects, or other reproductive  
harm.  
For use with natural gas and propane.  
A conversion kit, as supplied by the  
manufacturer, shall be used to convert  
this appliance to the alternate fuel.  
11. Turn on all electric power to the appliance.  
12. To light burner, turn the wall control or on/off switch  
to “ON”.  
TO TURN OFF  
GAS TO APPLIANCE  
1. Turn off all electric power to the appliance if ser-  
Also Certied for Installation in a  
Bedroom or a Bedsitting Room.  
For assistance or additional informa-  
tion, consult a qualied installer, ser-  
vice agency or the gas supplier.  
Keep burner and control compartment  
clean. See installation and operating  
instructions accompanying appliance.  
vice is to be performed.  
2. Open control access panel.  
3. Move switch to “OFF” position.  
For additional information on operating your  
Hearth & Home Technologies replace, please refer to www.replaces.com.  
4. Push in gas control knob slightly and turn clock-  
wise  
to OFF”. DO NOT force.  
5. Close control access panel.  
Final inspection by  
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9
I. After Appliance is Lit  
Initial Break-in Procedure  
• The appliance should be run three to four hours  
continuously on high.  
• Turn the appliance off and allow it to completely cool.  
• Remove xed glass assembly. See Section 14.G.  
• Clean xed glass assembly. See Section 3.  
• Replace the xed glass assembly and run continuously  
on high an additional 12 hours.  
This cures the materials used to manufacture the re-  
place.  
NOTICE! Open windows for air circulation during ap-  
pliance break-in.  
• Some people may be sensitive to smoke and odors.  
• Smoke detectors may activate.  
J. Frequently Asked Questions  
ISSUE  
SOLUTIONS  
This is a result of gas combustion and temperature variations. As the appliance warms, this  
condensation will disappear.  
Condensation on the glass  
This is a result of normal operation and the ames will begin to yellow as the appliance is al-  
lowed to burn for 20 to 40 minutes.  
Blue ames  
When rst operated, this appliance may release an odor for the rst several hours. This  
is caused by the curing of materials from manufacturing. Odor may also be released from  
nishing materials and adhesives used near the appliance. These circumstances may require  
additional curing related to the installation environment.  
Odor from appliance  
Film on the glass  
This is a normal result of the curing process of the paint and logs. Glass should be cleaned  
within 3 to 4 hours of initial burning. A non-abrasive cleaner such as gas appliance glass  
cleaner may be necessary. See your dealer.  
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to  
the sound produced by a furnace or heating duct. This noise does not affect the operation or  
longevity of the appliance.  
Metallic noise  
10  
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Maintenance and Service  
3
Doors, Surrounds, Fronts  
Any safety screen or guard removed for servicing must be  
replaced prior to operating the appliance.  
Frequency: Annually  
By: Homeowner  
When properly maintained, your appliance will give you  
many years of trouble-free service. We recommend an-  
nual service by a qualied technician.  
Tools needed: Protective gloves, stable work surface  
• Assess condition of screen and replace as necessary.  
A. Maintenance Tasks-Homeowner  
• Inspect for scratches, dents or other damage and repair  
as necessary.  
Installation and repair should be done by a qualied techni-  
cian only. The appliance should be inspected before use  
and at least annually by a professional service person.  
• Check that louvers are not blocked.  
• Vacuum or dust surfaces.  
The following tasks may be performed annually by the  
homeowner. If you are uncomfortable performing any of  
the listed tasks, please call your dealer for a service ap-  
pointment.  
Remote Control  
Frequency: Seasonally  
By: Homeowner  
More frequent cleaning may be required due to lint from  
carpeting or other factors. Control compartment, burner  
and circulating air passageway of the appliance must be  
kept clean.  
Tools needed: Replacement batteries and remote con-  
trol instructions.  
• Locate remote control transmitter and receiver.  
• Verify operation of remote. Refer to remote control  
operation instructions for proper calibration and setup  
procedure.  
CAUTION! Risk of Burns! The appliance should be  
turned off and cooled before servicing.  
Glass Cleaning  
Frequency: Seasonally  
By: Homeowner  
• Place batteries as needed in remote transmitters and  
battery-powered receivers.  
• Place remote control out of reach of children.  
Tools Needed: Protective gloves, glass cleaner, drop  
cloth and a stable work surface.  
If not using your replace for an extended period of time  
(summer months, vacations/trips, etc), to prevent unin-  
tended operation:  
CAUTION! Handle xed glass assembly with care.  
Glass is breakable.  
• Avoid striking, scratching or slamming glass  
• Avoid abrasive cleaners  
• Remove batteries from remote controls.  
DO NOT clean glass while it is hot  
Venting  
• Prepare a work area large enough to accommodate xed  
glass assembly and door frame by placing a drop cloth  
on a at, stable surface.  
Frequency: Seasonally  
By: Homeowner  
Tools needed: Protective gloves and safety glasses.  
Note: Fixed glass assembly and gasketing may have res-  
• Inspect venting and termination cap for blockage or  
obstruction such plants, bird nests, leaves, snow, debris,  
etc.  
idue that can stain carpeting or oor surfaces.  
• Remove door or decorative front from appliance and set  
aside on work surface.  
• Verify termination cap clearance to subsequent construc-  
tion (building additions, decks, fences, or sheds). See  
Section 6.  
• See Section 13.J for instructions to remove xed glass  
assembly.  
• Clean glass with a non-abrasive commercially available  
cleaner.  
• Inspect for corrosion or separation.  
• Verify weather stripping, sealing and ashing remains  
intact.  
- Light deposits: Use a soft cloth with soap and water  
- Heavy deposits: Use commercial fireplace glass  
cleaner (consult with your dealer)  
• Inspect draft shield to verify it is not damaged or missing.  
• Carefully set xed glass assembly in place on appliance.  
Hold glass in place with one hand and secure glass  
latches with the other hand.  
• Reinstall door or decorative front.  
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11  
Inspection for cracking should be run when the appliance is  
cool. Cracks tend to close as the appliance heats up.  
B. Maintenance Tasks-Service Technician  
The following tasks must be performed by a qualied  
technician.  
Control Compartment and Firebox Top  
Frequency: Annually  
Gasket Seal and Glass Assembly Inspection  
Frequency: Annually  
By: Service Technician  
Tools needed: Protective gloves, vacuum cleaner, dust  
cloths  
By: Service Technician  
Tools needed: Protective gloves, drop cloth and a stable  
• Vacuum and wipe out dust, cobwebs, debris or pet hair.  
Use caution when cleaning these areas. Screw tips that  
have penetrated the sheet metal are sharp and should  
be avoided.  
work surface.  
• Inspect gasket seal and its condition.  
• Inspect xed glass assembly for scratches and nicks that  
can lead to breakage when exposed to heat.  
• Remove all foreign objects.  
• Conrm there is no damage to glass or glass frame.  
Replace as necessary.  
• Verify unobstructed air circulation.  
Burner Ignition and Operation  
Frequency: Annually  
• Verify that xed glass assembly is properly retained and  
attachment components are intact and not damaged.  
Replace as necessary.  
By: Service Technician  
Logs  
Tools needed: Protective gloves, vacuum cleaner, whisk  
broom, ashlight, voltmeter, indexed drill bit set, and a  
manometer.  
Frequency: Annually  
By: Service Technician  
Tools needed: Protective gloves.  
• Verify burner is properly secured and aligned with pilot  
or igniter.  
• Inspect for damaged or missing logs. Replace as necessary.  
Refer to Section 12 for log placement instructions.  
• Clean off burner top, inspect for plugged ports, corrosion  
or deterioration. Replace burner if necessary.  
• Verify correct log placement and no ame impingement  
causing sooting. Correct as necessary.  
• Replace ember materials with new dime-size pieces.  
DO NOT block ports or obstruct lighting paths. Refer to  
Section 12 for proper ember placement.  
Firebox  
• Verify batteries have been removed from battery back-  
up IPI systems to prevent premature battery failure or  
leaking.  
Frequency: Annually  
By: Service Technician  
Tools needed: Protective gloves, sandpaper, steel wool,  
cloths, mineral spirits, primer and touch-up paint.  
• Check for smooth lighting and ignition carryover to all  
ports. Verify that there is no ignition delay.  
• Inspect for paint condition, warped surfaces, corrosion  
or perforation. Sand and repaint as necessary.  
• Inspect for lifting or other ame problems.  
• Verify air shutter setting is correct. See Section 12 for  
required air shutter setting. Verify air shutter is clear of  
dust and debris.  
• Replace appliance if rebox has been perforated.  
Surface cracking or crazing of rebrick material is normal  
and expected. The following types of cracks are acceptable  
and do not require replacement of the unit or the rebox:  
• Inspect orice for soot, dirt and corrosion. Verify orice  
size is correct. See Service Parts List for proper orice  
sizing.  
• Cracks that do not propagate entirely through the  
material.  
• Verify manifold and inlet pressures. Adjust regulator as  
required.  
• Light fracture lines or “spider-webbing” on the surface of  
the material.  
• Inspect pilot ame pattern and strength. See Figure 3.1  
for proper pilot ame pattern. Clean or replace orice  
spud as necessary.  
• Cracks that are less than 1/32 in. wide and less than 3  
in.long.  
• If cosmetically unacceptable, such cracks may be  
repaired with the SRV-PACK service kit.  
• Inspect thermocouple/thermopile for soot, corrosion  
and deterioration. Clean with emery cloth or replace as  
required.  
Cracks that are unacceptable:  
• Verify thermocouple/thermopile millivolt output. Replace  
pilot as necessary.  
• Cracks greater than 1/32 in. wide and 3 in. long are at  
risk of growing.  
• Cracks that penetrate entirely through the firebrick  
material.  
12  
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Figure 3.1 Standing Pilot Flame Patterns  
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13  
Installer Guide  
Getting Started  
4
A. Typical Appliance System  
NOTICE: Illustrations and photos reect typical installations and are for design purposes only. Illustrations/diagrams are not  
drawn to scale. Actual product may vary from pictures in manual  
VERTICAL TERMINATION CAP  
(SECTION 8F )  
VENT PIPE (SECTION 8)  
MANTEL AND  
MANTEL LEG  
(SECTIONS 5 & 11)  
SURROUND  
HEARTH EXTENSION  
GAS LINE (SECTION 9) ACCESS  
THROUGH EXISTING MASONRY  
OR WOODBURNING FIREPLACE  
Figure 4.1 Typical System-Masonry Chimney  
14  
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VERTICAL TERMINATION CAP  
(SECTION 8F )  
VENT PIPE (SECTION 8)  
MANTEL AND  
MANTEL LEG  
(SECTIONS 5 & 11)  
SURROUND  
HEARTH EXTENSION  
GAS LINE (SECTION 9) ACCESS  
THROUGH EXISTING MASONRY  
OR WOODBURNING FIREPLACE  
Figure 4.2 Typical System-Vent Pipe  
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15  
B. Design and Installation Considerations  
D. Inspect Appliance and Components  
Quadra-Fire gas inserts are designed for installations into  
solid fuel masonry or factory built replaces that have  
been installed in accordance with the National, Provin-  
cial, State and local building codes. Fireplaces are to be  
constructed of non-combustible materials and, in the ab-  
sence of local or regional codes, meet criteria of NFPA  
211. No additional outside air source is required.  
• Carefully remove the appliance and components from  
the packaging.  
• The vent system components and decorative doors and  
fronts may be shipped in separate packages.  
• If packaged separately, the log set and appliance grate  
must be installed.  
• Report to your dealer any parts damaged in shipment,  
particularly the condition of the glass.  
Installation MUST comply with local, regional, state and na-  
tional codes and regulations. Consult insurance carrier, local  
building inspector, re ofcials or authorities having jurisdic-  
tion over restrictions, installation inspection and permits.  
Read all of the instructions before starting the instal-  
lation. Follow these instructions carefully during the  
installation to ensure maximum safety and benet.  
Prior to installing the gas insert:  
WARNING! Risk of Fire or Explosion! Damaged parts  
could impair safe operation. DO NOT install damaged, in-  
complete or substitute components. Keep appliance dry.  
• Have the chimney and adjacent structure inspected  
and cleaned by qualied professionals. Hearth & Home  
Technologies recommends that NFI or CSIA certied  
professionals, or technicians under the direction of certi-  
ed professionals, conduct a minimum of a NFPA 211  
Level 2 inspection of the chimney.  
Hearth & Home Technologies disclaims any responsibility for,  
and the warranty will be voided by, the following actions:  
• Replace component parts of the chimney and replace  
as specied by the professionals.  
• Installation and use of any damaged appliance or vent  
system component.  
• Ensure combustible mantel and surround clearances  
comply with applicable codes and regulations for solid-  
fuel replaces. In the absence of local or regional codes,  
refer to NFPA 211.  
• Modication of the appliance or vent system.  
• Installation other than as instructed by Hearth & Home  
Technologies.  
• Improper positioning of the gas logs or the glass door.  
• Ensure all joints are properly engaged and the chimney  
is properly secured.  
• Installation and/or use of any component part not approved  
by Hearth & Home Technologies.  
• Minimum replace size. See Section 5.A.  
• Gas supply piping.  
Any such action may cause a re hazard.  
WARNING! Risk of Fire,/Explosion/Electric Shock!  
DO NOT use this appliance if any part has been under  
water. Call a qualied technician to inspect the appliance  
and to replace any part of the control system and/or gas  
control which has been under water.  
• Electrical wiring.  
• Finishing details.  
• Whether optional accessories—devices such as a wall  
switch or remote control—are desired.  
Improper installation, adjustment, alteration, service or  
maintenance can cause injury or property damage. For  
assistance or additional information, consult a qualied  
technician, service agency or your dealer.  
C. Tools and Supplies Needed  
Before beginning the installation be sure that the following  
tools and building supplies are available.  
Tape measure  
Pliers  
Framing material  
High temperature caulking material  
Phillips screwdriver  
Hammer  
Gloves  
Framing square  
Voltmeter  
Plumb line  
Level  
Electric drill and bits (1/4 in.)  
Safety glasses  
Reciprocating saw  
Manometer  
Flat blade screwdriver  
Noncorrosive leak check solution  
1/2 - 3/4 inch length, #6 or #8 Self-drilling screws  
One 1/4 inch female connection for fan.  
16  
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Fireplace Size Requirements  
5
• The metal oor of the solid fuel rebox may be removed to  
facilitate the installation of the insert. The appliance may  
not be placed directly on the base of the outer wrap, a 1/4  
inch airspace must be provided between the insert and  
the oor of the outer wrap. Use the levelling legs to raise  
the insert a minimum of 1/4 inch. The original replace  
may never be returned to solid fuel in this condition.  
The sidewalls and top structure of the rebox may not  
be altered with the exception of removable bafes and  
dampers.  
A. Minimum Fireplace Opening  
Minimum replace opening requirements are shown in  
Figure 5.1.  
WARNING! Risk of Fire or Burns! Provide adequate  
clearance around air openings and for service access.  
Due to high temperatures, the appliance should be locat-  
ed out of trafc and away from furniture and draperies.  
• The rebrick (refractory), glass doors, screen rails, screen  
mesh and log grates can be removed from a factory  
built rebox in order to gain minimum gas insert opening  
requirements.  
• Cutting of any sheet metal parts of the replace in which  
the gas replace insert is to be installed is prohibited,  
except the oor as tested for and as noted above.  
• Any smoke shelves, shields and bafes may be removed  
from the factory built rebox if attached with mechanical  
fasteners.  
B
2 in.  
50.8 mm  
FRONT VIEW  
TOP VIEW  
C
D
A
MINIMUM FIREPLACE SIZE  
QVI-35FB-S  
Location  
Inches  
35  
Millimeters  
889  
A
B
C
D
Front Width  
Rear Width  
Depth  
22-5/8  
14-1/8  
25-3/4  
574.7  
358.8  
654  
Height  
* Note: If exhaust collar on insert and replace damper do not line up, add 4 inches (102  
mm) to minimum replace height for bends in vent pipe.  
In addition to these dimensions, also reference Mantel  
and Wall Projections (Section 5.B).  
Figure 5.1 Fireplace Opening  
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17  
B. Mantel and Wall Projections  
Note: All  
WARNING! Risk of Fire! Comply with all minimum clear-  
ances to combustibles as specied. Framing or nishing  
material closer than the minimums listed must be construct-  
ed entirely of noncombustible materials (i.e., steel studs,  
concrete board, etc).  
measurements  
in inches.  
INLET AIR  
VENT PIPE  
12 in. MAX.  
MANTEL  
EXHAUST  
VENT PIPE  
Clearance to combustible material under the insert is 1/4  
inch (6 mm). Clearance to sides of replace opening to  
combustibles is 6 inches (152 mm). Clearance from top of  
replace opening (152 mm) to combustibles extending 1  
inch is 6 inches. Clearance from top of replace opening  
for combustibles extending 1 inch to 12 inches max. is 12  
inches.  
12 in. MIN.  
• Use leveling legs to raise insert minimum 1/4 inch (6 mm)  
above combustible material or outer wrap of factory built  
rebox.  
MEASUREMENTS FROM  
TOP EDGE OF UNIT  
Combustible facings must not extend behind the insert  
surround.  
Figure 5.2 Clearances to Mantels or other Combustibles  
above Appliance  
18  
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Termination Locations  
6
A. Vent Termination Minimum Clearances  
A
B
6 in. (minimum) up to 20 in.  
152 mm/508 mm  
18 in. minimum  
457 mm  
WARNING  
20 in. and over  
0 in. minimum  
Fire Risk.  
Gas, Wood or Fuel Oil  
Termination Cap  
Maintain vent clearance to combustibles as  
specied.  
DO NOT pack air space with insulation or  
other materials.  
B
Failure to keep insulation or other materials  
away from vent pipe may cause re.  
A *  
HORIZONTAL  
OVERHANG  
Gas  
Termination  
Cap **  
2 FT.  
20 INCHES MIN.  
VERTICAL  
MIN.  
WALL  
LOWEST  
DISCHARGE  
OPENING  
GAS DIRECT VENT  
TERMINATION CAP  
X
*
If using decorative cap cover(s), this distance may need to be  
increased. Refer to the installation instructions supplied with the  
decorative cap cover.  
12  
ROOF PITCH  
IS X/ 12  
** In a staggered installation with both gas and wood terminations, the  
H (MIN.) - MINIMUM HEIGHT FROM ROOF  
TO LOWEST DISCHARGE OPENING  
wood termination cap must be higher than the gas termination cap.  
Figure 6.2 Staggered Termination Caps  
Roof Pitch  
H (Min.) Ft.  
Flat to 6/12...........................................................1.0*  
Over 6/12 to 7/12.................................................1.25*  
Over 7/12 to 8/12.................................................1.5*  
Over 8/12 to 9/12.................................................2.0*  
Over 9/12 to 10/12...............................................2.5  
Over 10/12 to 11/12.............................................3.25  
Over 11/12 to 12/12.............................................4.0  
Over 12/12 to 14/12.............................................5.0  
Over 14/12 to 16/12.............................................6.0  
Over 16/12 to 18/12.............................................7.0  
Over 18/12 to 20/12.............................................7.5  
Over 20/12 to 21/12.............................................8.0  
* 3 foot minimum in snow regions  
Figure 6.1 Minimum Height From Roof To Lowest Discharge  
Opening  
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19  
Installation Preparation  
7
Prepare the existing solid fuel masonry or factory built  
non-combustible rebox for installation.  
E. Fireplace Conversion Notice  
Permanently attach the label with the following warning to  
the inside lower back of the replace rebox into which the  
insert is being installed. Silicone or mechanical fasteners  
may be required to properly secure the label.  
A. Inspection and Cleaning  
Prior to installing the gas insert:  
• Have the chimney and adjacent structure inspected  
and cleaned by qualied professionals. Hearth & Home  
Technologies recommends that NFI or CSIA certied  
professionals, or technicians under the direction of certi-  
ed professionals, conduct a minimum of a NFPA 211  
Level 2 inspection of the chimney.  
WARNING! Risk of Fire! This replace has been con-  
verted for use with a gas replace insert only and cannot  
be used for burning wood or solid fuels unless all original  
parts have been replaced, and the replace re-approved  
by the authority having jurisdiction.  
• Replace component parts of the chimney and replace  
as specied by the professionals.  
F. Electrical Outlet Box  
An outlet box may be installed in a bottom back corner of  
the replace to permit fans or other optional accessories  
to be used. Alternatively, the supplied power cord may be  
routed out onto the hearth to a nearby outlet.  
• Ensure all joints are properly engaged and the chimney  
is properly secured.  
• Ensure combustible mantel and surround clearances  
comply with applicable codes and regulations for solid-  
fuel replaces. In the absence of local or regional codes,  
refer to NFPA 211.  
• Ensure chimney is constructed of non-combustible  
materials.  
• Ensure chimney is clean and in good working order.  
• Ensure that all chimney cleanouts t properly to prevent  
air leakage into chimney.  
B. Flue Damper  
Fully lock the solid fuel replace’s ue damper in the open  
position, OR completely remove it.  
C. Gas Line  
Note: If the factory built replace has no gas access hole  
provided, an access hole of 1 inch (25 mm) diameter or  
less may be drilled through the lower sides or bottom of the  
rebox in a proper workmanship - like manner. This access  
hole must be plugged with non-combustible insulation after  
the gas supply line has been installed.  
• Install gas line into rebox cavity.  
• Check local codes and gas line sizing requirements  
following NFPA54. See Section 8.  
D. Hearth or Hearth Extension  
WARNING! Risk of Fire! A hearth or hearth extension (if  
present) must comply with either of the following:  
• The solid fuel burning fireplace manufacturer’s  
specication.  
• Local building codes required by authority having  
jurisdiction.  
• NFPA 211  
20  
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Installing Vent Pipe and Appliance  
8
A. Vent Limits  
B. Venting Components  
The abbreviations listed in this vent table key are used in  
the vent diagrams.  
CAUTION! Risk of Cuts/Abrasions/Flying Debris.  
Wear protective gloves and safety glasses during instal-  
lation. Sheet metal edges are sharp.  
Description  
The vertical vent termination system installed on this model  
includes:  
Minimum Vertical Run Length 14 ft.  
Maximum Vertical Run Length 50 ft.  
• One 3-foot section stainless steel exible pipe (included  
with insert).  
Horizontal venting is NOT allowed.  
Vertical terminations are measured to top of chimney.  
• Flexible vent pipe for exhaust air (included with vent kit).  
This appliance is listed for use with LINK-DV systems  
and components only. It is permissible to extend venting  
above existing chimney (within specied maximum verti-  
cal limits) using SL-D series or Dura Vent GS series 4 in.  
x 6-5/8 in. gas direct-vent pipe. Connection is made us-  
ing SRVLINK-ADP. The vent must be terminated with the  
cap supplied with the LINK-series vent kit.  
• One length of 3-inch exible vent pipe for combustion  
air (included with vent kit).  
• One pipe-to-cap adaptor (included with vent kit).  
• One vertical termination cap (included with vent kit).  
C. Connecting Vent Pipe  
Reference instructions in the termination kit.  
WARNING! Risk of Fire/Explosion/Asphyxiation! Do  
NOT connect this gas appliance to a chimney ue serving  
a separate solid fuel or gas burning appliance.  
• Install the 3-inch exible vent pipe(s) down through the  
chimney.  
• Secure the exhaust exible vent pipe to the 3 foot section  
stainless steel flexible vent pipe using the factory-  
installed 3-inch collar in the stainless steel section of  
pipe (see Figure 8.1).  
• May impair safe operation of this appliance or other  
appliances connected to the ue.  
• Vent this appliance directly outside.  
• Use separate vent system for this appliance.  
• Use 3 screws to attach either a 4 foot or 30 foot section  
of inlet air vent to the inlet collar on the collar slide plate  
(see Figure 8.1). NOTE: The collar slide plate may be  
removed from appliance to aid installation.  
CAUTION! ALL vent specications MUST be followed.  
This product is tested and listed to these specications.  
Appliance performance will suffer if specications are not  
followed.  
TERMINATION  
CAP  
ADAPTOR  
Note: To achieve optimum  
performance of insert,  
minimize or avoid bends  
in exhaust vent pipe.  
EXHAUST COLLAR  
INLET AIR COLLAR  
EXHAUST  
VENT PIPE  
V= 14 FT. MINIMUM  
50 FT. MAXIMUM  
3 INCH COLLAR  
(Factory installed to  
stainless steel section)  
WARNING: DO NOT  
BLOCK PIPE END WITH  
INSULATION OR ANY OTHER  
SEALING MATERIAL  
STAINLESS STEEL  
PIPE - 3 FT. MIN.  
REQUIRED (INCLUDED)  
INLET AIR  
VENT PIPE  
COLLAR ATTACHMENT  
BRACKET  
Figure 8.1  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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21  
• Position any excess exible vent pipe back up into  
chimney without sagging. Twist and push flex vent  
together to shorten.  
CUT AND BEND  
FLASHING AS NEEDED  
TO FIT CHIMNEY  
• Attach surround. Follow instructions accompanying  
surround.  
• Push insert so that surround becomes tight against face  
of replace.  
SEALANT  
ADHESIVE  
WARNING! Risk of Fire! Only an approved Hearth &  
Home Technologies surround may be used to cover inte-  
gral grills on solid fuel burning replaces. No other com-  
ponents such as shrouds, sheetmetal plates, etc., may be  
used to seal off vents.  
WARNING! Risk of Explosion! Failure to position the  
parts in accordance with these diagrams or failure to use  
only parts specically approved with this appliance may  
result in property damage or personal injury.  
Figure 8.2  
• Trim chimney top plate to minimize excess overhang or  
bend over ue tile (see Figure 8.2).  
• Place 3/8 inch bead of 300º F silicone on ue tile top.  
WARNING! Risk of Explosion/Combustion Fumes!  
Connect vent sections per installation instructions.  
• The 3 foot section of stainless steel exible pipe MUST  
be attached directly to the exhaust collar on the collar  
slide plate.  
D. Placing, Securing and Leveling the Appli-  
ance  
• Install insert (without surround attached) into existing  
replace while pulling collar slide plate forward.  
• Connect exhaust vent pipe ONLY to exhaust starting  
collar and termination cap center collar.  
• Connect inlet air vent ONLY to inlet air collar on appliance  
and either the termination cap inlet air collar OR terminate  
within chimney.  
• Install gas line into hole provided on insert side.  
• If applicable install remote control wires into insert side  
(see Section 8.E).  
DO NOT allow vent to sag below connection point to  
appliance.  
• Secure the air passage slide plate to the appliance by  
driving a #8 screw from the side plate bracket into the  
air passage slide plate.  
• Level the appliance from side to side and front to back. If  
necessary, use the leveling legs included with the manual  
bag to set each corner of the base.  
E. Remote Control  
The receiver for the remote may be installed between the  
base pan of the insert and the rebox of the wood-burning  
replace as shown below or in the control cavity to the left  
of the valve.  
AIR PASSAGE  
SLIDE PLATE  
EXISTING SIDE  
REFRACTORY  
REMOTE  
RECEIVER  
UNIT  
SLIDE PLATE  
HANDLE  
#8 SCREW  
EXISTING BOTTOM OF  
FIREPLACE  
SLIDE PLATE BRACKET  
Figure 8.3 Slide Plate Components  
Figure 8.4  
22  
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CAUTION! Risk of Cuts/Abrasions/Flying Debris.  
Wear protective gloves and safety glasses during instal-  
lation. Sheet metal edges are sharp.  
F. Installing Adaptor and Termination Cap  
For installation of termination cap see minimum vent  
heights for various pitched roofs (see Figure 8.5) .  
Damper Flashing Kit (Optional)  
To install adaptor see Figure 8.6.  
For use with LINK-DV4-30B Liner Kit.  
Note: Damper may have to be removed to use this kit.  
• Run ex liners through 3” holes in damper ashing.  
HORIZONTAL  
OVERHANG  
• Attach damper ashing to rebox roof with self tapping  
screws included in kit.  
2 FT.  
20 INCHES MIN.  
VERTICAL  
MIN.  
WALL  
LOWEST  
DISCHARGE  
OPENING  
CLASS A PIPE  
GAS DIRECT VENT  
TERMINATION CAP  
X
12  
ROOF PITCH  
IS X/ 12  
H (MIN.) - MINIMUM HEIGHT FROM ROOF  
TO LOWEST DISCHARGE OPENING  
Roof Pitch  
H (Min.) Ft.  
Roof Pitch  
H (Min.) Ft.  
Over 11/12 to 12/12.......4.0  
Over 12/12 to 14/12.......5.0  
Over 14/12 to 16/12.......6.0  
Over 16/12 to 18/12.......7.0  
Over 18/12 to 20/12.......7.5  
Over 20/12 to 21/12.......8.0  
Flat to 6/12....................1.0*  
Over 6/12 to 7/12........1.25*  
Over 7/12 to 8/12..........1.5*  
Over 8/12 to 9/12..........2.0*  
Over 9/12 to 10/12........2.5*  
Over 10/12 to 11/12.....3.25  
Figure 8.6  
* 3 foot minimum in snow regions  
To prevent odors and cold drafts, the chimney must be  
sealed around the vent with non-combustible blanket in-  
sulation or eld fabricated metal plates.  
Figure 8.5 Minimum Height from Roof to Lowest Discharge  
Opening  
Note: The LINK-DV4-30B system REQUIRES this  
insulation.  
Masonry  
LINK-DV30B  
Installation  
LINK-DV4-30B  
Installation  
Factory Built  
Wood Burning  
EXHAUST  
AIR  
VENT PIPE  
OPTIONAL LINK-ZC-ADPB  
FOR USE WITH CLASS A  
WOODBURNING PIPE  
TERMINATION  
CAP  
EXHAUST  
AIR  
VENT PIPE  
ORꢀ  
SEAL GAP  
AROUND FLEX PIPE  
WARNING:  
DO NOT BLOCK  
THIS PIPE END!  
Note: Untwist the pipe  
while extending it, to  
achieve full 30’ length.  
INLET AIR  
VENT PIPE  
Remove 18 inch x 18 inch ashing on cap by removing 3  
screws. Connect both the LINK-ZC-ADPB to Class A Pipe  
and the termination cap to the LINK-ZC-ADPB with the  
self tapping screws provided.  
INLET AIR  
VENT PIPE  
Figure 8.7  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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23  
Gas Information  
9
A. Fuel Conversion  
C. Gas Connection  
• Make sure the appliance is compatible with available gas  
types.  
• Refer to Reference Section 14 for location of gas line  
access in appliance.  
• Conversions must be made by a qualied technician  
(NFI certied or factory-trained) using Hearth & Home  
Technologies specied and approved parts.  
• Gas line may be run through knockout(s) provided.  
• The gap between supply piping and gas access hole  
may be caulked with high temperature caulk or stuffed  
with non-combustible, unfaced insulation to prevent cold  
air inltration.  
B. Gas Pressure  
• Optimum appliance performance requires proper input  
pressures.  
• Ensure that gas line does not come in contact with outer  
wrap of the appliance. Follow local codes.  
• Gas line sizing requirements will be determined in ANSI  
Z223.1 National Fuel Gas Code in the USA and CAN/  
CGA B149 in Canada.  
• Pipe incoming gas line into valve compartment.  
• Connect incoming gas line to the 1/2 in. (13 mm)  
connection on manual shutoff valve.  
• Pressure requirements are:  
WARNING! Risk of Fire/Explosion! Support control  
when attaching pipe to prevent bending gas line.  
Gas Pressure  
Minimum inlet pressure  
Maximum inlet pressure  
Manifold pressure  
Natural Gas  
5.0 in. w.c.  
14.0 in. w.c.  
3.5 in. w.c.  
Propane  
11.0 in. w.c.  
14.0 in. w.c.  
10.0 in. w.c.  
• A small amount of air will be in the gas supply lines.  
WARNING! Risk of Fire/Explosion! Gas build-up during  
line purge could ignite.  
• Purge should be performed by technician certied by  
NFI or factory-trained.  
• Ensure adequate ventilation.  
WARNING! Risk of Fire/Explosion! High pressure will  
damage valve. Low pressure may cause explosion.  
• Ensure there are no ignition sources such as sparks  
or open ames.  
• Verify inlet pressures. Verify minimum pressures when  
other household gas appliances are operating.  
Light the appliance. It will take a short time for air to purge  
from lines. When purging is complete the appliance will  
light and operate normally.  
• Install regulator upstream of valve if line pressure is  
greater than 1/2 psig.  
WARNING! Risk of Fire, Explosion or Asphyxiation!  
Check all ttings and connections with a non-corrosive  
commercially available leak-check solution. DO NOT use  
open ame. Fittings and connections could have loos-  
ened during shipping and handling.  
WARNING  
Fire Risk.  
Explosion Hazard.  
High pressure will damage valve.  
• Disconnect gas supply piping BEFORE  
pressure testing gas line at test pressures  
above 1/2 psig.  
WARNING! Risk of Fire! DO NOT change valve settings.  
This valve has been preset at the factory.  
• Close the manual shutoff valve BEFORE  
pressure testing gas line at test pressures  
equal to or less than 1/2 psig.  
D. High Altitude Installations  
NOTICE: If the heating value of the gas has been reduced,  
these rules do not apply. Check with your local gas utility  
or authorities having jurisdiction.  
Note: Have the gas supply line installed in accordance with  
local codes, if any. If not, follow ANSI 223.1. Installation  
should be done by a qualied installer approved and/or  
licensed as required by the locality. (In the Commonwealth  
of Massachusetts installation must be performed by a  
licensed plumber or gas tter).  
When installing above 2000 feet elevation:  
• In the USA: Reduce burner orice 4% for each 1000 feet  
above 2000 feet.  
• In the CANADA: Reduce burner orice 10% for elevations  
between 2000 feet and 4500 feet. Above 4500 feet,  
consult local gas utility.  
Note: A listed (and Commonwealth of Massachusetts ap-  
proved) 1/2 inch (13 mm) T-handle manual shut-off valve  
and exible gas connector are connected to the 1/2 inch  
(13 mm) control valve inlet.  
• If substituting for these components, please consult  
local codes for compliance.  
24  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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Electrical Information  
10  
B. Standing Pilot Ignition System Wiring  
A. Wiring Requirements  
• The standing pilot ignition system wiring DOES NOT  
require a 110 VAC supply to operate.  
NOTICE: This appliance must be electrically wired  
and grounded in accordance with local codes or, in the  
absence of local codes, with National Electric Code  
ANSI/NFPA 70-latest edition or the Canadian Electric  
Code CSA C22.1.  
• A 110 VAC junction box MUST be installed for use with  
a fan or remote control. See Figure 10.3 for junction box  
wiring. Keep wire lengths short as possible.  
Wire the appliance junction box to 110-120 VAC. This is  
required for use of optional accessories (standing pilot  
ignition).  
NOTICE: DO NOT wire 110 VAC to the millivolt valve! This  
will damage the valve.  
• If using a thermostat use one compatible with a millivolt  
gas valve system:  
A 110-120 VAC circuit for this product must be protected  
with ground-fault circuit-interrupter protection, in  
compliance with the applicable electrical codes, when it is  
- Install the thermostat in the location as indicated in the  
thermostat instructions to ensure proper operation of  
appliance.  
installed in locations such as in bathrooms or near sinks.  
Low voltage and 110 VAC voltage cannot be shared  
within the same wall box.  
- Use low resistance thermostat wire for wiring from  
ignition system to the wall switch and thermostat.  
WARNING! Risk of Shock or Explosion! DO NOT wire  
110V to the valve or to the appliance wall switch. Incorrect  
wiring will damage controls.  
- Keep wire lengths short as possible by removing any  
excess wire length.  
ON/OFF Switch  
• This appliance uses a standing pilot ignition system.  
• Open the control access panel.  
• An ON/OFF switch is included with appliance and should  
attached to surround/facing. (See Installation instructions  
for remote control).  
• A red or black ignitor button (as shown in Figure 10.1)  
indicates this appliance is standing pilot ignition.  
• If desired an additional wall switch or thermostat may  
be added to system as shown in Figure 10.2).  
IGNITOR BUTTON  
Figure 10.1 Location of Ignitor Button  
STANDING  
PILOT  
REMOTE SWITCH  
PIGTAIL  
ON  
OFF  
ON/OFF  
SWITCH  
VALVE  
WHT  
RED  
OPTIONAL WALL SWITCH,  
THERMOSTAT OR REMOTE  
Figure 10.2 Standing Pilot Ignition Wiring Diagram  
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25  
C. Junction Box Installation  
D. Fan Replacement  
On units already installed removal of decorative front,  
surround and gas insert is required.  
INSERT STRAIN RELIEF  
AROUND CORD IN THIS END  
FROM OUTSIDE OF UNIT  
FEED PLUG  
THROUGH HOLE  
• Detach exible liner from back of unit if insert is in-  
stalled.  
SIDEWALL  
• Remove the four screws on the cover plate (see Figure  
10.4).  
JUNCTION  
BOX  
SCREW  
PROVIDED  
Figure 10.3 Junction box installation  
COVER  
FAN  
Optional Accessories  
PLATE  
Connecting the electrical junction box is required if using  
a blower or remote.  
• Plug the cord into a convenient outlet.  
• Must use cord supplied.  
WARNING! Risk of Shock! Label all wires prior to dis-  
connection when servicing controls. Wiring errors can  
cause improper and dangerous operation. Verify proper  
operation after servicing.  
GROUND  
WIRE  
POWER  
CORD  
Figure 10.4  
WARNING! Risk of Shock! Replace damaged wire with  
type 105° C rated wire. Wire must have high temperature  
insulation.  
• Remove the old fan. See Figure 10.5.  
• Place the new fan in between the bend up tabs.  
• Install and wire the fan per instruction shipped with the  
fan.  
• The ground wire of the fan can clip on the side of the  
base pan.  
• Reinstall the cover plate back on the unit. Make sure the  
fan does not make contact with the back wall to prevent  
noise from vibration.  
26  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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VARIABLE SPEED CONTROL  
JUNCTION BOX  
BLK  
BLK  
BLOWER RECEPTACLE  
BLK  
BLK  
BLK  
BLK  
BLK  
WHT  
GROUND  
WHT  
BLK  
BLOWER  
TEMPERATURE  
SENSOR SWITCH  
GRN  
BLK  
WHT  
110-120 VAC  
FAN  
JUNCTION  
BOX  
NOTE: IF ANY OF THE ORIGINAL  
WIRE AS SUPPLIED WITH THE  
APPLIANCE MUST BE REPLACED,  
IT MUST BE REPLACED WITH TYPE  
1050 C RATED WIRE.  
TEMPERATURE  
SENSOR SWITCH  
SPEED CONTROL  
(RHEOSTAT)  
BEND  
UP TABS  
GROUND WIRE  
(ATTACH TO ANY  
METAL SURFACE)  
Figure 10.5 Fan Wiring Diagram  
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27  
Finishing  
11  
A. Mantel and Wall Projections  
Note: All  
measurements  
in inches.  
WARNING! Risk of Fire! Comply with all minimum clear-  
ances to combustibles as specied. Framing or nishing  
material closer than the minimums listed must be construct-  
ed entirely of noncombustible materials (i.e., steel studs,  
concrete board, etc).  
INLET AIR  
VENT PIPE  
12 in. MAX.  
MANTEL  
EXHAUST  
VENT PIPE  
Clearance to combustible material under the insert is 1/4  
inch (6 mm). Clearance to sides of replace opening to  
combustibles is 6 inches (152 mm). Clearance from top of  
replace opening (152 mm) to combustibles extending 1  
inch is 6 inches. Clearance from top of replace opening  
for combustibles extending 1 inch to 12 inches max. is 12  
inches. See Figure 11.1.  
12 in. MIN.  
• Use leveling legs to raise insert minimum 1/4 inch (6 mm)  
above combustible material or outer wrap of factory built  
rebox.  
MEASUREMENTS FROM  
TOP EDGE OF UNIT  
Combustible facings must not extend behind the insert  
surround.  
Figure 11.1 Clearances to Mantels or other Combustibles  
above Appliance  
28  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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Appliance Setup  
12  
A. Remove Glass Assembly  
E. Ember Placement  
See Section 12.G.  
WARNING! Risk of Explosion! Follow ember placement  
instructions in manual. DO NOT place embers directly over  
burner ports. Replace ember material annually. Improperly  
placed embers interfere with proper burner operation.  
B. Remove the Shipping Materials  
Remove shipping materials from inside or underneath the  
rebox.  
Ember material is shipped with this gas appliance. To place  
the ember material:  
C. Clean the Appliance  
Clean/vacuum any sawdust that may have accumulated  
inside the rebox or underneath in the control cavity.  
• Embers CANNOT be placed directly over ports. Care  
should be taken not to cover the lighting trail of ports  
(from back to front).  
• Place dime-size pieces of Glowing Embers® just in front  
of the port trail, but not on or in between the ports (see  
Figure 12.1). Care should be taken so that the ports are  
not covered.Failure to follow this procedure will likely  
cause lighting and sooting problems.  
D. Accessories  
Install approved accessories per instructions included  
with accessories. Refer to Section 5.  
WARNING! Risk of Fire and Electric Shock! Use ONLY  
Hearth & Home Technologies-approved optional acces-  
sories with this appliance. Using non-listed accessories  
could result in a safety hazard and will void the warranty.  
• Place Mystic Embers on areas of base refractory away  
from port holes. Use this material to give the appliance  
a realistic ash bed.  
• Save the remaining ember materials for use during  
appliance servicing. The embers provided should be  
enough for 3 to 5 applications.  
BURNER PAN  
AIR  
SHUTTER  
EMBER MATERIAL  
(TOP SURFACE,  
AND FRONT)  
Figure 12.1 Placement of Embers  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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29  
F. Install the Log Assembly  
Log Set Assembly: LOGS-CFXGB  
For Models: FB-GRAND-S, QVI35FB-S  
CAUTION: Logs are fragile! Carefully remove the logs from the packaging.  
Log Set (FB-GRAND-S Shown)  
Log Set (QVI35FB-S Shown)  
This model uses locating tabs to positively locate the  
logs with respect to the grate assembly.  
B
4 LOCATING TABS (A-D)  
1 LOCATING TINE (E)  
A
E
D
1
2 3 4  
C
Locating Tabs  
Logs  
1
1
LOG NUMBER 1 (SRV768-701): Place log #1 onto the grate. Push log back until it rests against locating  
tabs A and B. Slide the log all the way to the left until the notches on the bottom of the log contact the grate  
bars.  
2178-910 8/08  
30  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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1
2
2
1
LOG NUMBER 2 (SRV768-704): Position log #2  
onto grate such that tab C ts into the slot on the bottom  
surface of the log. The right side of the log rests between  
the front grate tine and locating tine E. The cutout on the  
log should contact the corresponding tine.  
1
2
1
2
3
3
LOG NUMBER 3 (SRV768-705): Position log #3  
onto grate such that tab D ts into slot on bottom surface of  
log. Push down until log is sitting at on grate.  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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31  
4
1
2
4
2
1
3
3
LOG NUMBER 4 (SRV582-705): Place log #4 across both at spots on log #1 and log #3, with the “Y”  
in log #4 placed on log #1. The back of log #4 should make contact with the back of the rebox.  
32  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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G. Fixed Glass Assembly  
H. Air Shutter Setting  
Air shutter settings should be adjusted by a qualied in-  
staller at the time of installation. The air shutter is set at  
the factory for minimum vertical vent run. Adjust air shut-  
ter for longer vertical runs.  
Removing Fixed Glass Assembly  
WARNING! Risk of Asphyxiation! Handle xed glass  
assembly with care. Inspect the gasket to ensure it is  
undamaged and inspect the glass for cracks, chips or  
scratches.  
NOTICE: If sooting occurs, provide more air by opening  
the air shutter.  
DO NOT strike, slam or scratch glass.  
DO NOT operate replace with glass removed, cracked,  
broken or scratched.  
Air Shutter Settings  
Replace as a complete assembly.  
NG  
LP  
QVI-35FB-S  
Full Open  
Full Open  
Removing Fixed Glass Assembly  
• There are two glass latches securing the bottom of the  
glass assembly.  
• Release the latches by pulling forward and retracting  
away from the glass assembly.  
• Pull the bottom of the glass frame out and carefully lower  
the glass until the two tabs at the top of the glass frame  
clear the upper bracket.  
Replacing Fixed Glass Assembly  
• Place the two tabs at the top of the glass frame into the  
location bracket.  
• Pivot the bottom in and secure the bottom of the glass  
frame with the two latches.  
SURROUND LOCATING TABS  
FIREBOX  
Figure 12.3 Fixed Glass Assembly  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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33  
Troubleshooting  
13  
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you  
do experience a problem, this troubleshooting guide will assist a qualied technician in the diagnosis of a problem and the  
corrective action to be taken. This troubleshooting guide can only be used by a qualied technician. Contact your dealer to  
arrange a service call by a qualied technician.  
A. Standing Pilot Ignition System  
Symptom  
Possible Causes  
Corrective Action  
1. After repeated triggering A. No gas or low gas pressure.  
of the red or black piezo  
Check the remote shut-off valves from the appliance. Usually, there  
is a valve near the gas main. There can be more than one valve  
between the appliance and the main.  
ignitor button, the spark  
ignitor will not light the  
B. No lp in tank.  
pilot.  
Check the LP (propane) tank. You may be out of fuel.  
C. Defective ignitor.  
Check the spark at the electrode and pilot. If no spark and electrode  
wire is properly connected, replace the ignitor. Verify that there is no  
short in electrode wire.  
D. Defective pilot or misaligned  
electrode (spark at elec-  
trode).  
Using match, light the pilot. If the pilot lights, turn off the pilot and  
trigger the piezo ignitor button again. If the pilot lights, an improper  
gas/air mixture caused the bad lighting and a longer purge period is  
recommended. If the pilot will not light, ensure the gap at the elec-  
trode and pilot is one-eighth inch to have a strong spark. If the gap  
is OK, replace the pilot.  
2. The pilot will not stay lit  
after carefully following  
the lighting instructions.  
A. Defective thermocouple.  
Check that the pilot ame impinges on the thermocouple. Adjust the  
pilot for proper ame impingement.  
Ensure that the thermocouple connection at the gas valve is fully  
inserted and tight (hand tighten plus 1/4 turn).  
Verify proper voltage output from the thermocouple to the valve.  
Place one millivolt meter lead wire on the thermocouple copper lead.  
Place the second lead wire on the solder button on the back of the  
valve (blue wire). Start the pilot and hold the valve knob in. The  
millivolt reading should read 8-16 millivolts. If millivolt reading is  
less than 8 millivolts, replace thermocouple.  
B. Improper gas inlet pressure. Natural gas should be 5-14 in. w.c. LP should be 10-14 in. w.c.  
Verify pressure with manometer.  
C. Defective valve.  
If the thermocouple is producing 8-16 millivolts, replace faulty valve.  
3. The pilot is burning,  
there is no burner  
A. On/off switch or wires defec-  
tive.  
Check the ON/OFF switch and wires for proper connections. Place  
the jumper wires across the terminals at the switch. If the burner  
comes on, replace the defective switch. If the switch is OK, place  
the jumper wires across the switch wires at the gas valve. If the  
burner comes on, the wires are faulty or connections are bad.  
ame, the valve knob is  
in the ON position, and  
the ON/OFF switch is in  
the ON position.  
B. Thermopile may not be gen-  
Check that the pilot ame impinges thermopile properly.  
erating sufcient millivoltage.  
Be sure the wire connections from the thermopile at the gas valve  
terminals are tight and that the thermopile is fully inserted into the  
pilot bracket.  
Check the thermopile with a millivolt meter. Take the reading at  
TH-TP&TP terminals of the gas valve. The meter should read 350  
millivolts minimum, while holding the valve knob depressed in the  
pilot position, with the pilot lit, and the ON/OFF switch in the OFF  
position. Replace the faulty thermopile if the reading is below the  
specied minimum.  
With the pilot in the ON position, disconnect the thermopile leads  
from the valve. Take a reading at the thermopile leads. The read-  
ing should be 350 millivolts minimum. Replace the thermopile if the  
reading is below the minimum.  
34  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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Troubleshooting (continued)  
Symptom  
Possible Cause  
Corrective Action  
3. (Continued)  
c. Defective valve.  
Turn the valve knob to the ON position. Place the  
ON/OFF switch in the ON position. Check the millivolt  
meter a the thermopile terminals. The millivolt meter  
should read greater than 125mV. If the reading is ac-  
ceptable, and if the burner does not come on, replace  
the gas valve.  
d. Plugged burner orice.  
Check the burner orice for stoppage. Remove stop-  
page.  
e. Wall switch or wires are defective.  
Follow the corrective action in Symptom and Pos-  
sible Cause 1.a above. Check the switch and wiring.  
Replace where defective.  
4. Frequent pilot outage a. Pilot ame may be too high or too low, or blow-  
Clean thermocouple and adjust the pilot ame for  
proper ame impingement. Follow lighting instructions  
carefully.  
problem.  
ing out (high pressure), causing pilot safety to  
drop out.  
5. The pilot and main  
burner extinguish  
while in operation.  
a. No LP in tank.  
Check the LP (propane) tank. Rell the fuel tank.  
b. Improper gas inlet pressure.  
Verify with manometer. NG should read 5-14 inches  
w.c. LP should read 10-14 inches w.c.  
c. Inner vent pipe leaking exhaust gases back into Check venting system for damage. Replace/repair  
the system.  
improperly assembled pipe sections.  
d. Glass installed improperly.  
Check to ensure glass is installed properly. Replace  
glass panel assembly.  
e. Defective thermopile or thermocouple.  
f. Improper vent cap installation.  
Replace pilot if necessary.  
Check for proper installation and freedom from debris  
or blockage.  
6. Glass soots.  
a. Flame impingement.  
Adjust the log set so that the ame does not exces-  
sively impinge on it. Refer to log instructions.  
b. Improper air shutter setting.  
Refer to manual for shutter set points. Ensure that  
set point is correct for appliance/gas type. If unit has  
adjustable shutter, it may be necessary to increase  
shutter opening.  
c. Debris around air shutter.  
Inspect the opening at the base of the burner. NO MA-  
TERIAL SHOULD BE PLACED IN THIS OPENING.  
7. Flame burns blue  
and lifts off burner.  
a. Insufcient oxygen being supplied.  
Ensure that the vent cap is installed properly and free  
of debris. Ensure that the vent system joints are tight  
and have no leaks.  
Ensure that no debris has been placed at the base of,  
or in the area of the air holes in the center of the base  
pan beneath the burner.  
Ensure that the glass is tightened properly on the unit,  
particularly on top corners.  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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35  
Reference Materials  
14  
A. Appliance Dimension Diagram  
Dimensions are actual appliance dimensions. Use for reference only.  
A
9-9/16 in.  
142 mm  
B
2-1/2 in.  
64 mm  
2-1/16 in.  
REF  
4 in.  
102 mm  
52 mm  
13-3/4 in.  
350 mm  
3-1/8 in.  
80 mm  
C
D
Two  
ø 2-13/16 in.  
71 mm  
F
H
G
E
1-1/16 in.  
28 mm  
GAS INLET  
ELECTRICAL  
ACCESS  
(IF EQUIPPED)  
1-9/16 in.  
6-5/8 in.  
40 mm  
3-9/16 in.  
91 mm  
169 mm  
MODEL DIMENSIONS  
QVI-35FB-S  
Location  
Inches  
22-1/2  
8-3/4  
Millimeters  
A
B
C
D
E
F
571  
222  
857  
776  
606  
468  
644  
622  
33-3/4  
30-9/16  
23-7/8  
18-7/16  
25-3/8  
24-1/2  
G
H
Figure 15.1 Appliance Dimensions  
36  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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B. Vent Kits Components  
Direct Vent Flex Liner Kits (see Figure 15.2)  
LINK-DV-30B or (LINK-DV-30): Masonry 3 inch ex liner  
kit. Expands to 30 feet. Includes: two liners, termination  
cap, ashing, and link adapter.  
LINK-DV4-30B or (LINK-DV4-30): Masonry 3 inch ex liner  
kit. Expands to 30 feet and 4 feet respectively. Includes:  
two liners, termination cap, ashing, and link adapter.  
FLASH-DAMP  
LINK-ZC-ADP  
LINK-DV-30B  
(LINK-DV-30)  
SVRLINK-ADP  
FLEX3-30  
LINK-DV4-30B  
(LINK-DV4-30)  
Figure 15.2 Direct Vent Flex Liner Kits  
Direct Vent Flex Liner Accessory Kits (see Figure 15.3)  
FLEX3-30/2  
Flash-Damp: Zero clearance damper ashing kit for use  
with LINK-DV30B or LINK-DV4-30B liner kits.  
LINK-ZC-ADP: Zero clearance chimney adapter  
SVRLINK-ADP: Adapter kit (colinear to coaxial 3 inches  
included in above kits). It is permissible to use SRVLINK-  
ADP to connect collinear ex vent to SL-D vent pipe to  
extend the run.  
FLEX3-30: One 3 inch exible liner expands to 30 feet.  
FLEX3-30/2: Two 3 inch exible liners expands to 30 feet  
each.  
FLEX3-CNCT  
FLEX-CNCT: Connector kit - 3 inch liner to 3 inch liner,  
one connector per kit.  
Figure 15.3 Direct Vent Flex Liner Accessory Kits  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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37  
QVI-35FB-S  
C. Service Parts  
Beginning Manufacturing Date: Dec. 2008  
Ending Manufacturing Date: ______  
Service Parts Diagram  
5
6
9
7
8
12  
11  
Log Set Assembly  
10  
4
1
3
2
Part number list on following page.  
38  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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C. Service Parts List  
QVI-35FB-S  
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for  
your appliance please provide model number and serial number. All parts listed in this manual may  
be ordered from an authorized dealer.  
Stocked  
at Depot  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
LOGS-CFXGB  
SRV768-701  
SRV768-704  
SRV768-705  
SRV582-705  
783-108A  
Y
Log Set Assembly  
Log 1  
1
2
3
4
5
Log 2  
Log 3  
Log 4  
Slide Plate Assembly  
Slide Plate Handle  
Bafe Assembly  
2019-201  
6
7
2020-046  
Burner  
Y
768-188A  
8
Log Grate  
2178-007  
Y
Y
9
Glass Door Assembly  
Piezo Ignitor  
GLA-FBG  
10  
11  
12  
291-513  
Control Panel, Valve Cover Plate  
Blower Assembly  
783-125  
GFK-160A  
Fiber Patch Kit  
SRV-PACK  
386-122A  
107-531  
Y
Y
Glass Latch Support Assembly  
High Temp Limit Switch  
Junction Box  
040-250A  
050-721  
Mineral Wool  
Y
Y
Y
Y
Y
Pilot Tube  
SRV485-301  
100-510A  
100-512  
Rheostat Assembly  
Rheostat Knob  
Thermocouple  
2103-511  
2103-512  
768-380A  
Thermopile  
Vent Pipe Assembly  
Vermiculite Embers  
Wire Assembly  
MYSTIC-EMBERS  
2020-069  
Y
Y
Y
Y
Y
Y
Y
Conversion Kit NG  
Conversion Kit LP  
Regulator NG  
NGKS-QVI35FB  
LPKS-QVI35FB  
230-1570  
Regulator LP  
230-1520  
Pilot Orice NG  
Pilot Orice LP  
2103-116  
2103-117  
Additional service part numbers on following page.  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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39  
QVI-35FB-S  
Service Parts  
Beginning Manufacturing Date: Dec. 2008  
Ending Manufacturing Date: ______  
Valve Assembly Diagram/ Parts List  
1
2
3
8
4
5
6
9
10  
11  
12  
7
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for  
your appliance please provide model number and serial number. All parts listed in this manual may  
be ordered from an authorized dealer.  
Stocked  
at Depot  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
2103-010  
2103-011  
768-432  
Y
Y
Pilot Assembly NG  
Pilot Assembly LP  
Pilot Gasket  
1
2
3
768-801  
Y
Y
Burner Orice NG (.125A)  
Burner Orice LP (#50A)  
Bracket: Orice  
446-801  
4
5
6
7
8
778-169  
783-170  
Bracket: Pilot  
778-431  
Pilot Bracket Gasket  
Burner Tube  
477-301A  
302-320A  
230-0710  
230-0720  
571-533  
Y
Y
Y
Y
Y
Y
Flex Ball Valve Assembly  
Valve NG  
9
Valve LP  
10  
11  
12  
Flame Control Knob  
Pilot Control Knob  
Bracket: Valve  
571-534  
773-147  
40  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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D. Contact Information  
R
Quadra-Fire, a brand of Hearth & Home Technologies Inc.  
7571 215th Street West, Lakeville, MN 55044  
www.quadrare.com  
Please contact your Quadra-Fire dealer with any questions or concerns.  
For the location of your nearest Quadra-Fire dealer,  
- NOTES -  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
NOTICE  
DO NOT DISCARD THIS MANUAL  
• Important operating  
and maintenance  
instructions included.  
• Read, understand and follow  
these instructions for safe  
installation and operation.  
• Leave this manual with  
party responsible for use  
and operation.  
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162,  
5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340,  
5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588,  
6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940,  
6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174,  
D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.  
Printed in U.S.A. - Copyright 2008  
Quadra-Fire • QVI-35FB-S • 2178-900 Rev. B • 12/08  
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41  

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