Quadra Fire Cooktop 7068 112 User Guide

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CASTILE & SANTA FE PELLET STOVE  
Owner’s Manual  
Installation and Operation  
Models:  
CASTILE-CE-MBK  
SANTAFE-CE-MBK  
CAUTION  
DO NOT DISCARD THIS MANUAL  
Read, understand and  
follow these instruc-  
tions for safe installa-  
tion and operation.  
Leave this manual with  
party responsible for use  
and operation.  
• Important operating and  
maintenance instruc-  
tions included.  
WARNING  
WARNING  
Please read this entire manual  
before installation and use of this  
pellet fuel-burning room heater.  
Failure to follow these instructions  
could result in property damage,  
bodily injury or even death.  
HOT SURFACES!  
Glass and other surfaces are  
hot during operation AND  
cool down.  
Hot glass will cause burns.  
Do not store or use gasoline or other flam-  
mable vapors and liquids in the vicinity of this  
or any other appliance.  
Do not touch glass until it is cooled  
NEVER allow children to touch glass  
Keep children away  
CAREFULLY SUPERVISE children in same room  
as fireplace.  
• Do not overfire - If any external part starts to  
glow, you are overfiring. Reduce feed rate.  
Overfiring will void your warranty.  
Alert children and adults to hazards of high  
temperatures.  
• Comply with all minimum clearances to com-  
bustibles as specified. Failure to comply may  
cause house fire.  
High temperatures may ignite clothing or other  
flammable materials.  
Keep clothing, furniture, draperies and other  
flammable materials away.  
CAUTION  
CAUTION  
Check building codes prior to installation.  
Fuel Type: Wood Pellets, less than 38mm in length,  
6mm to 8mm in diameter.  
All local regulations, including those referring to national and  
European standards need to be complied with when installing  
the appliance.  
Burning of any other type of fuel voids your warranty.  
Consult local fire officials or authorities having jurisdiction  
about restrictions, installation inspection, and permits.  
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Castile & Santa Fe CE Pellet Stove  
Safety Alert Key:  
DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.  
WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.  
CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.  
NOTICE: Indicates practices which may cause damage to the appliance or to property.  
TABLE OF CONTENTS  
Congratulations ...............................................................2  
Sample of Safety/Serial Numer Label .............................2  
Safety Alert Key...............................................................3  
Limited Warranty .............................................................4-5  
Installer’s Guide  
Section 5: Getting Started  
A. Design, Installation & Location  
Considerations and Floor Support ....................17  
B. Thermostat Location .........................................18  
C. Tools & Supplies Needed..................................18  
D. Inspect Appliance and Components .................18  
E. Pre-Burn Checklist ............................................18  
Section 1: Listing and Code Approvals  
A. Appliance Certifications.....................................6  
B. Glass Specifications..........................................6  
C. Electrical Rating ................................................6  
D. Specifications....................................................6  
Section 6: Dimensions & Clearances  
User’s Guide  
Section 2: Operating Instructions  
A. Appliance Dimensions.......................................19  
B. Clearance to Combustibles...............................20  
C. Hearth Protection .............................................21  
A. Fire Safety.........................................................7-8  
B. Combustible/Non-Combustible Material............8  
C. Fuel Material & Fuel Storage ............................8  
D. General Operation Information..........................9  
E. Before Your First Fire........................................9  
F. Filling the Hopper with Fuel...............................9  
G. Starting Your First Fire......................................9-10  
H. Fire Characteristics ...........................................10  
Section 7: Vent Information  
A. Venting Termination Requirements...................22  
B. Avoiding Smoke and Odors ..............................22-23  
C. Negative Pressure.............................................23  
D. Draft ..................................................................23  
E. Chimney & Exhaust Connection .......................24  
F. Pellet Venting Charts ........................................25  
I.  
Flame Height Adjustment (Feed Rate)..............10  
J. Ignition Cycles...................................................10  
K. Clear Space ......................................................10  
Section 8: Venting Systems  
A. Alcove ...............................................................26  
B. Vertical - Interior................................................27  
C. Through the Wall & Vertical - External..............27  
D. Vertical Into Existing Class A Chimney..............27  
E. Masonry ............................................................28  
F. Alternate Masonry.............................................28  
G. Through the Wall...............................................29  
Section 3: Maintaining & Servicing Appliance  
A. Proper Shutdown Procedures...........................11  
B. Quick Reference Maintenance Chart................11  
C. General Maintenance & Cleaning .....................11-14  
D. High Ash Fuel Content Maintenance ................15  
Section 4: Troubleshooting for Homeowner  
Section 9: Appliance Set-Up  
A. Frequently Asked Questions.............................16  
A. Outside Air Installation ......................................30  
B. Log Set Placement (Optional)...........................31  
C. Thermostat Installation......................................31  
Contact Information .........................................................32  
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Castile & Santa Fe CE Pellet Stove  
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Castile & Santa Fe CE Pellet Stove  
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Castile & Santa Fe CE Pellet Stove  
Listing and Code Approvals  
1
A. Appliance Certification  
D. Specifications  
Model  
Santa Fe or Castile Pellet Appliance  
Distance to Adjacent Com- Standoff to Rear: 50mm  
bustion Materials:  
Standoff to Side: 160mm  
Type  
Residential Space heating appliance fired  
by wood pellets  
CO Concentration at 13%  
Max: 0.003  
Min: 0.030  
Standard  
EN 14785:2006  
Flue Gas Temperature:  
*Thermal Output:  
161oC  
Max: 6.3 kW  
Min: 3.0 kW  
Energy Efficiency:  
Max: 75.1%  
Min: 75.0%  
Heating Capacity:  
Hopper Capacity:  
Fuels:  
220m2 to 350m2  
18 kg  
Hearth & Home Technologies  
1445 North Highway  
Colville, WA 99114  
United States  
Wood Pellets, less than  
38mm in length, 6mm to  
8mm in diameter  
Shipping Weight:  
109 kg, add 18 kg when  
the hopper is full  
2011  
B. Glass Specifications  
This appliance is equipped with 5mm ceramic glass. Replace  
glass only with 5mm ceramic glass. Please contact your  
dealer for replacement glass.  
*Thermal output will vary, depending on the type of fuel  
you use in your appliance. Consult your Quadra-Fire  
dealer for best results.  
C. Electrical Rating  
WARNING! Risk of Fire! Hearth & Home Technologies dis-  
claims any responsibility for, and the warranty and agency  
listing will be voided by the above actions.  
230 VAC, 50 Hz, Start 2.80 Amps, Run 0.80 Amps  
DO NOT:  
• Install or operate damaged appliance  
• Modify appliance  
• Use as an incinerator or any other different way from  
which it was conceived  
NOTE: Some generator or battery back-up systems  
may not be compatable with the micro-processor elec-  
tronics on this appliance. Please consult the power  
supply manufacturer for compatable systems.  
• Install other than as instructed by Hearth & Home  
Technologies  
• Operate the appliance without fully assembling all  
components  
• Overfire  
• Install any component not approved by Hearth &  
Home Technologies  
NOTICE: Hearth & Home Technologies, manufacturer  
of this appliance, reserves the right to alter its prod-  
ucts, their specifications and/or price without notice.  
• Install parts or components not Listed or approved.  
Improper installation, adjustment, alteration, service or  
maintenance can cause injury or property damage.  
For assistance or additional information, consult a qualified  
installer, service agency or your dealer.  
Quadra-Fire is a registered trademark of Hearth &  
Home Technologies  
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Castile & Santa Fe CE Pellet Stove  
User’s Guide  
Operating Instructions  
2
WARNING  
HOT SURFACES!  
Glass and other surfaces are hot during operation AND cool down.  
Hot glass will cause burns.  
Do not touch glass until it is cooled  
NEVER allow children to touch glass  
Keep children away  
CAREFULLY SUPERVISE children in same room as appliance.  
Alert children and adults to hazards of high temperatures.  
High temperatures may ignite clothing or other flammable materials.  
Keep clothing, furniture, draperies and other flammable materials away.  
WARNING! Do not operate appliance before reading and  
understanding the operating instructions in the Owner’s  
Manual. Failure to operate appliance according to operating  
instructions could cause fire or injury.  
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A. Fire Safety  
Clinkers  
To provide reasonable fire safety, the following should be  
given serious consideration:  
Minerals and other non-combustible materials such as sand  
will turn into a hard, glass-like substance called a clinker when  
heated in the firepot.  
• Install at least one smoke detector and CO monitor on each  
floor of your home.  
Trees from different areas will vary in mineral content. That  
is why some fuels produce more clinkers than others.  
• Locate detectors away from the heating appliance and close  
to the sleeping areas.  
Moisture  
• Follow the detector’s manufacturer’s placement and  
installation instructions and maintain regularly.  
Always burn dry fuel. Burning fuel with high moisture content  
takes heat from the fuel and tends to cool the appliance,  
robbing heat from your home. Damp pellet fuel can clog the  
feed system.  
• Conveniently locate a fire extinguisher to contend with small  
fires.  
Size  
In the event of a hopper fire:  
Pellets are either 6 or 8mm in diameter  
Evacute the house immediately.  
Notify fire department.  
• Length should be no more that 38mm  
• Pellet lengths can vary from lot to lot from the same  
manufacturer  
• Due to length variations, the flame height (feed rate) may  
need adjusting occasionally. See page 10 for instructions.  
B. Combustible/Non-Combustible Materials  
Combustible Material  
Performance  
Material made of or surfaced with wood, compressed  
paper, plant fibers, plastics, or any material capable  
of igniting and burning, whether flame-proofed or not,  
plastered or unplastered.  
• Higher ash content requires the ash drawer to be emptied  
more frequently  
• Hardwoods require more air to burn properly  
• Premium wood pellets produce the highest heat output.  
• Burning pellets longer than 38mm can cause an inconsistent  
fuel feed rate and/or missed ignitions.  
Non-combustible Material  
Material which will not ignite and burn. Such materials are  
those consisting entirely of steel, iron, brick, tile, slate,  
glass or plasters, or any combination thereof.  
CAUTION! Tested and approved for wood pellets. Burning  
of any other type of fuel voids your warranty.  
Firestop Non-combustible Sealant Material  
Sealants which will not ignite and burn.  
Storage  
C. Fuel Material and Fuel Storage  
• Wood pellets should be left in their original sealed bag until  
using to prevent moisture absorption.  
Pellet fuel quality can greatly fluctuate. We recommend that  
you buy fuel in multi-ton lots whenever possible. However,  
we do recommend trying various brands before purchasing  
multi-ton lots to ensure your satisfaction.  
• Do not store any pellet fuel within the clearance  
requirements or in an area that would hinder routine  
cleaning and maintenance.  
Fuel Material  
Made from sawdust or wood by-products  
Depending on the source material it may have a high or  
low ash content.  
Higher Ash Content Material  
Hardwoods with a high mineral content  
Fuel that contains bark  
Standard grade pellets and high ash pellets  
Lower Ash Content Material  
Softwoods  
Fuels with low mineral content  
Premium grade pellets  
CAUTION! Do not burn fuel that contains an additive;  
(such as soybean oil).  
• May cause hopper fires  
• Damage to product may result  
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Castile & Santa Fe CE Pellet Stove  
D. General Operating Information  
E. Before Your First Fire  
1. First, make sure your appliance has been properly  
installed and that all safety requirements have been met.  
Pay particular attention to the fire protection, venting and  
thermostat installation instructions.  
1. Thermostat Calls For Heat  
The appliance is like most modern furnaces; when the  
thermostat calls for heat, your appliance will automatically  
light and deliver heat. When the room is up to temperature  
and the thermostat is satisfied, the red call light will go off  
and the appliance will shut down.  
2. Double check that the ash drawer and firebox are empty!  
3. Close the front door.  
2. Heat Output Controls  
IMPORTANT DETAIL: The tip of the thermocouple must  
be in contact with the inside end of the thermocouple  
cover or missed ignitions can occur.  
This appliance is equipped with a heat output control switch  
that has three settings or burn rates; low, medium and high.  
The appliance will turn on and off as the thermostat demands.  
When the thermostat calls for heat, the appliance will start  
up at the burn rate for which it is set. If the appliance is set  
at one of the lower settings, it will run quieter but take longer  
to heat up an area than if it were set at a higher burn rate.  
Regardless of the burn rate, when the area is warm enough  
to satisfy the thermostat, the appliance will shut off.  
F. Filling the Hopper with Fuel  
1. Open the hopper lid and pull the lid towards you. The lid  
can now serve as a shelf to support the bag of fuel.  
2. Do not over fill the hopper. The lid must be completely  
closed to maintain proper vacuum and for the feed motor  
to operate. An error message will appear on the wall  
control if the lid is not properly closed.  
Heat Output Switch  
3. Remove any sawdust or fuel from the lid gasket after  
refilling hopper.  
4. Do not leave any part of the fuel bag on the appliance  
after refilling hopper.  
High  
Med  
Low  
5. Store fuel away from the appliance to maintain proper  
safe air clearance to combustibles.  
G. Starting Your First Fire  
Reset  
Button  
1. A thermostat is required for proper operation of this  
appliance. At this time, fill the hopper with pellets, set  
the thermostat to its lowest setting. Plug the power cord  
into nearby outlet.  
Reset Button  
Figure 9.1  
2. The exhaust blower will stay on for approximately 18  
minutes even though the thermostat is not calling for  
heat. This is normal.  
WARNING  
3. Locate the heat output control switch mounted on the  
back of the appliance in the upper right corner. Figure  
9.1. Turn it to the “high” setting by pushing the top of  
the control switch in and then adjust the thermostat to its  
highest setting. Remove the right side panel and the red  
call light located to the left of the control box will be on.  
Figure 10.1. This indicates the thermostat is calling for  
heat.  
Fire Hazard.  
Keep combustible materials, gasoline  
and other flammable vapors and liquids  
clear of appliance.  
Do NOT store flammable materials in the appliance’s  
vicinity.  
DO NOT USE GASOLINE, LANTERN FUEL,  
KEROSENE, CHARCOAL LIGHTER FLUID OR  
SIMILAR LIQUIDS TO START OR “FRESHEN UP” A  
FIRE IN THIS HEATER.  
4. The fuel feed system and the igniter should now be on.  
DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS  
SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL.  
5. For your first fire it will be necessary to press the reset  
button once approximately 2 minutes after start up and  
again in 5 minutes. This will fill the feed system and allow  
the appliance to begin dropping pellets. The appliance  
will continue to run as long as the thermostat is calling  
for heat.  
DO NOT USE CHEMICALS OF FLUIDS TO START  
THE FIRE.  
Keep all such liquids well away from the heater while it  
is in use.  
Combustible materials may ignite.  
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J. Iginition Cycles  
6. Once the appliance has ignited, let it burn for approximately  
15 minutes, then set the thermostat to the desired room  
temperature. Adjust the heat output control switch to the  
desired setting.  
1. At the beginning of each ignition cycle, it is normal to see  
some smoke in the firebox. The smoke will stop once the  
fire starts.  
2. The convection blower will automatically turn on after your  
appliance has been burning for approximately 10 minutes.  
This blower transfers heat from your appliance into the  
room, and will continue to run after the thermostat has  
stopped calling for heat until the appliance has cooled  
down.  
Red Call Light  
3. Occasionally the appliance may run out of fuel and shut  
itself down. When this happens, the red call light will be  
on. Figure 10.1. To restart it, fill the hopper and press the  
reset button. See Figure 9.1 on page 9. When you press  
the reset button the red call light will go out. Release the  
button and the light will come back on. You should see  
a fire shortly. If not, follow the instructions on page 9 of  
“Starting Your First Fire”.  
Figure 10.1  
H. Fire Characteristics  
A properly adjusted fire with the heat output control switch  
set on “high” has a short active flame pattern that extends  
out of the firepot approximately 102mm. If the fire has tall  
flames with black tails and seems somewhat lazy, the feed  
rate will need to be reduced. This is done by sliding the fuel  
adjustment control rod down, which will reduce the feed. If  
the fire is not 102mm tall, slide the fuel adjustment control  
rod up to increase the feed. A medium and low setting will  
give a shorter flame. The flame will rise and fall somewhat.  
This is normal.  
WARNING  
Fire Risk  
Do NOT operate appliance:  
With appliance door open.  
Firepot floor open.  
Cleaning slide plates open.  
Do NOT store fuel:  
Closer than required clearances to com-  
bustibles to appliance  
I. Feed Rate Adjustment Instructions  
Within space required for loading or ash  
removal.  
The feed adjustment control rod is factory set, and should  
be adequate for most fuels. However, if the flame height is  
too high or too low, you will need to adjust the feed rate. Wait  
until the appliance has been burning for 15 minutes before  
making your adjustments and allow 15 minutes for feed  
adjustment to take effect.  
K. Clear Space  
WARNING! RISK OF FIRE! Do NOT place combustible  
objects in front of the appliance. High temperatures may  
ignite clothing, furniture or draperies. Maintain a minimum  
clearance of 914mm in front of appliance.  
1. Loosen the set screw 1/4 to 1/2 turn during set-up  
of appliance. This will allow movement of the feed  
adjustment control rod. Do not re-tighten set screw.  
2. Loosen the wing nut.  
Mantel: Avoid placing candles and other heat-sensitive  
objects on mantel or hearth. Heat may damage these  
objects.  
3. Adjust the feed adjustment control rod upward towards the  
"+" symbol to increase the feed rate and flame height or  
down towards the "-" symbol, to decrease the feed rate  
and flame height. Figure 10.2.  
NOTICE: Clearances may only be reduced by means ap-  
proved by the regulatory authority having jurisdiction.  
4. Re-tighten the wing nut.  
WARNING! RISK OF FIRE! Keep combustible materials,  
gasoline and other flammable vapors and liquids clear of  
appliance.  
Feed Adjustment Control Rod  
Wing Nut  
Do NOT store flammable materials in the appliance’s  
vicinity.  
Do NOT use gasoline, lantern fuel, kerosene, charcoal  
lighter fluid or similar liquids to start or “freshen up” a fire  
in this heater.  
Set Screw  
Keep all such liquids well away from the heater while it is in  
use as combustible materials may ignite.  
Figure 10.2  
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Maintaining & Servicing Your Appliance  
3
A. Proper Shutdown Procedure  
C. General Maintenance  
1. Types of Fuel  
CAUTION  
Depending on the type of fuel you are burning will dictate  
how often you have to clean your firepot.  
hock and Smoke Hazard  
If the fuel you are burning has a high dirt or ash content it  
may be necessary to clean the firepot more than once a day.  
Turn down thermostat, let appliance completely  
cool and exhaust blower must be off. Now you  
can unplug appliance before servicing.  
Dirty fuel will cause clinkers to form in the firepot. A clinker  
is formed when dirt, ash or a non-burnable substance is  
heated to 1093°C and becomes glass-like. See page 16 in  
this section for more details on fuels with high ash content.  
• Smoke spillage into room can occur if appliance  
is not cool before unplugging.  
• Risk of shock if appliance not unplugged before  
servicing appliance.  
Follow the detailed instructions found in this  
section for each step listed as referenced in the  
chart below.  
Clinker  
B. Quick Reference Maintenance Chart  
Figure `12.1 - Clinker  
Cleaning or Inspection  
Ash Pan  
Frequency  
Daily Weekly Monthly Yearly  
Every 5 bags of fuel or more fre-  
quently depending on the fuel type or  
ash build-up  
OR  
OR  
OR  
X
Ash Removal from Firebox  
Every 5 bags or more frequently  
depending on the fuel type or ash  
build-up  
X
Beneath Heat Exchanger  
Every 1 ton of fuel  
X
Blower, Combustion (Exhaust)  
More frequently depending on the fuel OR  
type  
X
Blower, Convection  
25 bags or more frequently depending OR  
on operating environment.  
X
Door Latch Inspection  
Exhaust Path  
Prior to heating season  
OR  
X
X
25 bags or more frequently depending OR  
on ash build-up  
Firebox - Prepare for Non-Burn Season At end of heating season  
OR  
OR  
OR  
OR  
X
Firepot - Burning pellets - hardwood  
Firepot - Burning pellets - softwood  
Glass  
Every 3 bags  
Every 5 bags  
X
X
X
When clear view of firepot becomes  
obscure  
Heat Exchanger & Drop Tube  
Hopper  
Every 15 bags  
OR  
X
Every 50 bags of fuel or when chang- OR  
X
ing fuel types  
Top Vent Adapter  
Venting System  
More frequently depending on the fuel OR  
type or ash build-up  
X
X
More frequently depending on the fuel OR  
type  
NOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up of  
ash at the recommended interval or you see soot coming from the vent. Not properly  
cleaning your appliance on a regular basis will void your warranty.  
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2. Cleaning Firepot with Cleaning Rod & Firepot  
Clean-Out Tool  
4. Cleaning Ash Pan/Drawer  
Frequency: Every 5 bags or weekly or more fre-  
quently depending on ash build-up.  
By: Homeowner  
Frequency: Daily or more often as needed  
By: Homeowner  
a. The appliance must be in complete shutdown and cool  
and the exhaust blower off. If you are just cleaning the  
firepot, there is no need to unplug the appliance.  
Locate the ash pan/drawer underneath the firepot. Open  
the bottom ash door and slide the ash pan straight out.  
Empty into a non-combustible container and re-install  
ash pan/drawer. See Disposal of Ashes.  
b. Pull firepot cleaning rod OUT a couple of times to help  
shake debris loose. If rod is hard to pull, it may be  
necessary to use your firepot clean-out tool to chip  
away material that has built up on the bottom plate of  
the firepot and to push out any clinkers. Larger clinkers  
may have to be removed from the top of the firepot.  
5. Disposal of Ashes  
Frequency: As needed  
By: Homeowner  
Ashes should be placed in a metal container with a  
tight-fitting lid. The closed container of ashes should  
be placed on a non-combustible floor or on the ground,  
well away from all combustible materials, pending final  
disposal.  
c. The firepot floor plate must be fully closed when  
finished.  
WARNING  
If the ashes are disposed of by burial in soil or otherwise  
locally dispersed, they should be retained in the  
closed container until all cinders have been thoroughly  
cooled.  
Fire Risk  
NEVER pull firepot cleaning rod or cleaning  
slide plates out when appliance is operating.  
The cleaning slide plates must be fully  
CLOSED when appliance is operating.  
WARNING  
Disposal of Ashes  
•. Hot pellets may fall into ashpan and start a fire  
or mis-starts due to lack of vacuum.  
Ashes should be placed in metal container  
with tight fitting lid.  
Ashes should be retained in closed container  
until all cinders have thoroughly cooled.  
3. Ash Removal from Firebox  
Frequency: Weekly or every 5 bags or more fre-  
quently depending on ash build-up.  
By: Homeowner  
a. There must not be any hot ashes in the firebox during  
cleaning so allow the appliance to completely cool.  
The firebox ash should be removed every time the  
exhaust path is cleaned. Frequent cleaning of the ash  
in the firebox will help slow down the build-up of ash  
in the exhaust blower and vent system.  
6. Cleaning Beneath Heat Exchanger  
Frequency: Monthly or after burning 1 ton of fuel  
By: Homeowner  
a. Be sure the appliance is allowed to cool, has been  
unplugged and the exhaust blower is off  
b. A more thorough cleaning is needed to remove the  
excess ash that is left behind from the use of the  
cleaning rods for the heat exchanger tubes.  
b. Plug in your appliance, if unplugged, and turn the  
thermostat on and immediatley shut it off to start the  
exhaust blower on its cycle time. It will pull fly ash out  
the exhaust instead of into the room.  
c. The ash will be resting on the back of the baffle. This  
will require removing the cast baffle.  
c. Open cast hinged face. Directly underneath the firebox  
door and to the left and right of the firepot are 2 cleaning  
slide plates with finger holes. Pull both slide plates out  
and then open the glass door. Sweep the remaining  
ash from the firebox into the 2 open holes. A paint  
brush works well for this. Close slide plates.  
d. This ash is deposited in the same ash pan as the firepot  
debris. The ash pan should be emptied every time you  
clean the firebox. Remember to place the ash and  
debris into a metal or noncombustible container.  
e. The 2 cleaning slide plates must be fully closed when  
cleaning is complete. See Disposal of Ashes.  
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9. Cleaning the Exhaust Path  
7. Cleaning Heat Exchanger Chambers & Drop Tube  
Frequency: Every 25 bags or monthly or more fre  
quently depending on ash build-up.  
By: Homeowner  
Frequency: Weekly or every 15 bags or more fre  
quently depending on ash build-up  
By: Homeowner  
a. Appliance must be completely cool.  
b. Open cast hinge face. Remove baffle and right  
brick and thoroughly vacuum the area and continue  
throughout the rest of the firebox.  
WARNING  
Heat exchanger cleaning rods may be warm  
to the touch. For safety purposes wear  
gloves.  
c. Replace right brick and baffle and close cast hinge  
face.  
Do not pull heat exchanger cleaning rods  
while appliance is operating.  
Push cleaning rods IN when done, DO NOT  
leave cleaning rods OUT. Injury can occur.  
The amount of ash buildup in the firepot will be a good  
guide to determine how often you should clean the heat  
exchangers.  
a. Allow the appliance to completely cool down before  
pulling the cleaning rods. Turn the thermostat on and  
then immediately off to start the exhaust blower on its  
cycle time. It will pull fly ash out the exhaust instead  
of into the room.  
Vacuum inside  
Exhaust Venting  
b. Locate the 2 exposed rods directly underneath the heat  
Figure 14.2  
exchanger tubes. Figure 14.1.  
c. To clean, pull the rods straight out until it stops,  
approximately 203mm. Slide the rods OUT and IN a  
couple of times.  
10. Cleaning the Hopper  
Frequency: Monthly or after burning 50 bags of fuel  
By: Homeowner  
10 Heat Exchanger Tubes  
After burning approximately 1 ton of fuel you will need  
to clean the hopper to prevent sawdust build-up.  
A combination of sawdust and pellets on the auger  
reduces the amount of fuel supply to the firepot. This  
can result in nuisance shutdowns and mis-starts.  
a. The appliance must be in complete shutdown.  
Allow the appliance to completely cool down.  
Cleaning  
Rods  
b. Empty the hopper of any remaining pellets.  
c. Vacuum the hopper and feed tube.  
Figure 14.1  
NOTE: Hearth & Home Technologies recommends to  
use a heavy duty vacuum cleaner specifically  
designed for solid fuel appliance cleaning.  
8. Door Latch Inspection  
Frequency: Prior to heating season or monthly during  
heating season  
By: Homeowner  
The door latch is non-adjustable but the gasketing between  
the glass and firebox should be inspected periodically to make  
sure there is a good seal.  
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11. Soot and Fly Ash: Formation & Need for Removal  
in Exhaust Venting System.  
13. Cleaning Exhaust Blower - Requires No Lubrication  
Frequency: Yearly or as needed  
By: Qualified Service Technician  
Task: Contact your local dealer  
Frequency: Yearly or more frequently depending on  
ash build-up.  
By: Qualified Service Technician/Homeowner  
14. Cleaning Convection Blower - Requires No  
Lubrication  
Be sure the appliance is allowed to cool, has been  
unplugged and the exhaust blower is off.  
Frequency: Yearly or every 25 bags or more fre  
quently depending on operating environ-  
ment  
The products of combustion will contain small particles  
of fly ash. The fly ash will collect in the exhaust venting  
system and restrict the flow of the flue gases.  
By: Qualified Service Technician  
Task: Contact your local dealer.  
At start-up if there is incomplete combustion, or if there  
is a shutdown or incorrect operation of the appliance it  
will lead to some soot formation. This will collect in the  
exhaust venting system.  
15. Cleaning the Top Vent Adapter  
a. The appliance must be in complete shutdown and the  
exhaust blower should be off. Allow the appliance to  
completely cool down.  
The venting (chimney) system may need to be cleaned at  
least once a year or more often depending upon the qual-  
ity of your fuel or if there is a lot of horizontal pipe sections.  
Ash will build up more quickly in the horizontal sections.  
b. Open the clean out cover. Figure 15.1.  
c. Sweep out any ash build-up.  
12. Cleaning the Glass  
NOTE: Hearth & Home Technologies recommends to  
use a heavy duty vacuum cleaner specifically  
designed for solid fuel appliance cleaning.  
Frequency: When clear view of the firepot becomes  
obscure  
By: Homeowner  
a. Appliance must be completely cool before cleaning  
glass.  
b. Vacuum fly ash from glass and door rope.  
c. Use a damp paper towel or any non-abrasive glass  
cleaner. Wipe off with dry towel.  
Clean-Out Cover  
CAUTION  
Clean-Out Cover  
Handle glass assembly with care.  
Figure 15.1  
When cleaning glass:  
Avoid striking, scratching or  
slamming glass.  
16. Preparing Firebox for Non-Burn Season  
Frequency: Yearly at the end of the heating season  
By: Homeowner  
Do NOT clean glass when hot.  
Do NOT use abrasive cleaners.  
Refer to maintenance instructions.  
a. Be sure the appliance is allowed to cool, has been  
unplugged and the exhaust blower is off.  
b. Remove all ash from the firebox and vacuum thoroughly.  
c. Paint all exposed steel, including cast-iron.  
WARNING  
Use the Touch-Up paint supplied with the appliance;  
or;  
Handle glass with care.  
Inspect the gasket to ensure it is  
undamaged.  
Do NOT strike, slam or scratch glass.  
Do NOT operate appliance with glass  
assembly removed.  
Purchase paint from your local dealer.  
Must use a high-temperature paint made specifi-  
cially for heating appliances.  
Do NOT operate with glass cracked, broken or  
scratched.  
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D. High Ash Fuel Content Maintenance  
Frequency: As needed  
By: Homeowner  
Pellets Back Up  
In Feed Tube  
Firepot Overfills  
Poor quality pellet fuel, or lack of maintenance, can create  
conditions that make the firepot fill quickly with ashes and  
clinkers.  
This condition makes the appliance susceptible to overfilling  
the firepot with pellets which may result in smoking, sooting  
and possible hopper fires. Figure 16.1 shows an example  
where the firepot overfills, pellets back up into the feed tube  
and ash has accumulated in the firebox.  
Ash Build Up in Firebox  
Figure 16.1  
An inefficient and non-economical method of burning of fuel  
caused by poor quality pellet fuel is shown in Figure 16.2.  
The correct flame size when good quality, premium pellet  
fuel is burned is shown in Figure 16.3.  
Incorrect  
If the ash buildup exceeds the half way point in the firepot  
IMMEDIATE ATTENTION AND CLEANING IS REQUIRED.  
WARNING  
Fire Risk.  
• High ash fuels, or lack of maintenance, can  
cause the firepot to overfill. Follow proper  
shutdown procedure if ash buildup exceeds  
half way point in firepot.  
Tall, Lazy Flame, Orange in Color  
• Failure to do so could result in smoking,  
sooting and possible hopper fires.  
Figure 16.2  
Correct  
Correct Flame Size, Yellow/White in Color  
Figure 16.3  
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Troubleshooting for Homeowner  
4
A. Frequently Asked Questions  
ISSUES  
SOLUTIONS  
1. Metallic noise.  
1. Noise is caused by metal expanding and contracting as  
it heats up and cools down, similar to the sound pro-  
duced by a furnace or heating duct. This noise does not  
affect the operation or longevity of your appliance.  
2. White ash buildup on glass.  
2. This is normal. Clean the glass using any non-abrasive  
glass cleaner.  
3. Glass has buildup of black soot  
3. Excessive build-up of ash. See solution #4. The lower  
burn settings will produce more ash, the higher burn  
settings produce less. The more it burns on low the  
more frequent cleaning of the glass is required.  
4. Glass has turned dirty.  
3. Excessive build up of ash. The lower burn settings will  
produce more ash, the higher burn settings produce  
less. The more it burns on low the more frequent clean-  
ing of the glass is required.  
5. Fire has tall flames with black tails and is lazy.  
4. The feed rate needs to be reduced or the firepot needs  
cleaning. Heat exchanger or exhaust blower needs  
cleaning.  
6. Smokey start-up or puffs of smoke from the airwash. 5. Either the firepot is dirty or there is too much fuel at  
start-up and not enough air. Close down feed rate 1/4  
(6mm) inch at a time until this no longer happens.  
6. Large flame at start-up.  
6. This is normal. Flame will settle down once the fire is  
established.  
NOTICE: Odors and vapors are released during initial operation due to the curing of high tem-  
perature paint. Open windows for air circulation. Odors may be irritating to sensitive individuals.  
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Installer’s Guide  
Getting Started  
5
Since pellet exhaust can contain ash, soot or sparks, you  
must consider the location of:  
A
.
Design, Installation & Location Considerations  
Windows  
Air Intakes  
Air Conditioner  
Overhang, soffits, porch roofs, adjacent walls  
Landscaping, vegetation  
Horizontal or vertical vent termination  
1. Appliance Location  
NOTICE: Check building codes prior to installation.  
Installation MUST comply with all local building codes  
and regulations including those referring to national and  
European standards.  
Consult insurance carrier, local building inspector, fire  
officials or authorities having jurisdiction over restrictions,  
installation inspection and permits.  
When locating vent and venting termination, the ideal lo-  
cation is to vent above roof line when possible. This mini-  
mizes the affects of wind loading.  
It is a good idea to plan your installation on paper, using exact  
measurements for clearances and floor protection, before  
actually beginning the installation. Location of the appliance  
and chimney will affect performance.  
2. Floor Support  
The supporting floor under the appliance must be able  
to handle the weight of the appliance, fuel load and the  
weight of the chimney.  
Consideration must be given to:  
Safety, convenience, traffic flow  
Ensure that your floor will suport these weights prior to in-  
stallation. Add sufficient additional support to meet this  
weight requirment prior to installation. The weight of this  
appliance is 109 kg and with a full hopper of fuel weighing  
18 kg, the total for the appliance and fuel is 137 kg.  
Placement of the chimney and chimney connector and to  
minimize the use of chimney offsets.  
Place the appliance where there will be a clear passage  
for a Listed chimney through the ceiling and roof (verti-  
cal) or through exterior wall (horizontal).  
Installing the required outside air kit will affect the loca-  
WARNING! Risk of Fire Damaged parts could impair safe  
operation. Do NOT install damaged, incomplete or substitute  
components.  
tion of the vent termination.  
Recommended Location:  
• Above peak  
• Inside heated space  
Recommended Location:  
• Above peak  
Marginal Location:  
Wind loading possible  
Marginal Location:  
• Below peak  
Location NOT recommended:  
• Not the highest point of the roof  
• Wind loading possible  
Location NOT recommended:  
Too close to tree  
• Below adjacent structure  
• Lower roof line  
• Avoid outside wall  
Recommended:  
• Insulated exterior chase  
in cooler climates  
Windward  
Leeward  
Multi-level Roofs  
Recommended:  
Outside Air Intake  
on windward side  
NOT recommended:  
Outside Air Intake  
on leeward side  
Figure 18.1  
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E. Pre-Burn Check List  
B. Thermostat Location  
The thermostat’s location will have some effect on the  
appliance’s operation.  
1.  
2.  
Place the appliance in a location near the  
final installation area and follow the proce-  
dures below:  
When the thermostat is located close to the appliance, it may  
require a slightly higher temperature setting to keep the rest  
of the house comfortable.  
Open the appliance and remove all the parts  
and articles packed inside the Component  
Pack. Inspect all the parts and glass for ship-  
ping damage. Contact your dealer if any irregu-  
larities are noticed.  
If the thermostat location is in an adjacent room or on a  
different floor level, you will notice higher temperatures near  
the appliance.  
3.  
All safety warnings have been read and fol-  
C. Tools And Supplies Needed  
lowed.  
4.  
5.  
6.  
7.  
This Owner’s Manual has been read.  
Floor protection requirements have been met.  
Venting is properly installed.  
Tools and building supplies normally required for instal-  
lation.  
Reciprocating Saw  
Hammer  
Phillips Screwdriver  
Tape Measure  
Plumb Line  
7/16 inch Socket Wrench  
(or 10mm 6 pt or 11mm 6  
pt socket)  
The proper clearances from the appliance and  
chimney to combustible materials have been  
met.  
Framing Square  
8.  
The masonry chimney is inspected by a profes-  
sional and is clean, or the factory built metal  
chimney is installed according to the manufac-  
turer’s instructions and clearances.  
Electric Drill & Bits  
Self-Tapping Screws  
Outside Air Required  
Class L or PL Pellet Vent  
Level  
Framing Material  
Hi-temp Caulking Material  
Gloves  
9.  
The chimney meets the required minimum  
height.  
Safety Glasses  
May also need:  
Vent Support Straps  
10.  
11.  
All labels have been removed from the glass  
door.  
Plated surfaces have been wiped clean, if  
applicable.  
D. Inspect Appliance and Components  
12.  
13.  
Thermostat or remote has been installed.  
A power outlet is available nearby.  
WARNING! Risk of Fire! Damaged parts could impair safe  
operation. Do NOT install damaged, incomplete or substitute  
components.  
Open the appliance and remove all the parts and articles  
packed inside the Component Pack. Inspect all the parts  
and glass for shipping damage.  
Report to your dealer any parts damaged in shipment.  
All labels have been removed from the glass door.  
Plated surfaces have been wiped clean with a soft cloth,  
if applicable.  
Read all the instructions before starting the installation.  
Follow these instructions carefully during the  
installation to ensure maximum safety and benefit.  
Follow pipe manufacturer instructions for installation  
and air clearance requirments.  
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Dimensions and Clearances  
6
A. Appliance Dimensions  
658mm  
609mm  
305mm  
324mm  
540mm  
626mm  
Figure 20.1 - Top View  
Figure 20.5 - Top View  
729mm  
725mm  
609mm  
Figure 20.2- Front View  
582mm  
Figure 20.6- Front View  
426mm  
431mm  
715mm  
Figure 20.3 -Side View  
653mm  
95mm  
405mm  
Figure 20.7 -Side View  
126mm  
76mm  
64mm  
73mm  
730mm  
683mm  
414mm  
Figure 20.4 - Side View with Top Vent Adapter  
Figure 20.8 - Side View with Top Vent Adapter  
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B. Clearances to Combustibles  
Millimeters  
1092  
152  
Alcove Installation  
Minimum Alcove Height  
Minimum Alcove Side Wall  
Minimum Alcove Width  
Maximum Alcove Depth  
A
C
965  
B
914  
C
I
I
J
J
C
L
C
L
Millimeters  
50  
Straight Back Against Wall  
Back Wall to Appliance  
Side Wall to Appliance  
A
B
160  
Millimeters  
Corner Installation  
Walls to Appliance  
50  
C
Millimeters  
217 / 264  
Dimension to Corner  
Flue Center Line (Santa  
Fe/ Castile)  
I
Back of Top Vent Adapter  
232  
J
Installations with:  
76mm to 76mm Top Vent Adapter and  
76mm to 152mm Offset Adapter  
WARNING  
Fire Risk.  
Comply with all minimum clearances to  
combustibles as specified.  
D
H
F
G
Failure to comply may cause house fire.  
E
NOTE:  
G
Illustrations reflect typical installations and are FOR  
DESIGN PURPOSES ONLY.  
Illustrations/diagrams are not drawn to scale.  
Actual installation may vary due to individual design  
preference.  
Millimeters  
Vertical Installation  
Back Wall to Flue Pipe  
Side Wall to Cast Top  
Back Wall to Appliance  
76  
D
E
F
152  
178  
Millimeters  
Corner Installation  
Walls to Appliance  
50  
76  
G
H
Side Wall to Flue Pipe  
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C. Hearth Pad Requirements  
If the current flooring is made from wood, provide  
adequate surface protection according to the current  
national standards..  
L*  
Must extend 51mm beyond each side of  
pipe (shaded area)  
Figure 22.3  
K
K
M
Figure 22.1  
L*  
K
K
Must extend 2 inches (51mm) beyond each  
side of pipe (shaded area)  
Figure 22.4  
M
Figure 22.2  
Recommended Hearth Pad Requirements  
Millimeters  
Hearth Pad Requirements  
Exception for Horizontal Installations:  
Sides  
Back  
Front  
50  
50  
K
A
non-combustible floor protection extending beneath the  
L*  
M
flue pipe is required with horizontal venting or under the top  
vent adapter with vertical installation. Figure 22.3 & Figure  
22.4.  
152  
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Vent Information  
7
A. Venting Termination Requirements  
B. Avoiding Smoke and Odors  
Negative Pressure, Shut-Down and Electrical Power  
Failure  
CAUTION  
Do not terminate vent in any enclosed or semi-enclosed  
area such as a carport, garage, attic, crawl space, under a  
sun deck or porch, narrow walkway or closely fenced area,  
or any location that can build up a concentration of fumes  
such as a stairwell, covered breezeway, etc.  
To reduce the probability of back-drafting or burn-back in  
the pellet appliance during power failure or shut down con-  
ditions, it must be able to draft naturally without exhaust  
blower operation.  
Negative pressure in the house will resist this natural draft if  
not accounted for in the pellet appliance installation.  
1. Termination must exhaust above air inlet elevation. It is  
strongly recommended that at least 1.5m of vertical  
pipe be installed when appliance is vented directly  
through a wall. This will create a natural draft, which  
will help prevent the possibility of smoke or odor venting  
into the home during a power outage. It will also keep  
exhaust from causing a nuisance or hazard by exposing  
people or shrubs to high temperatures. The safest and  
preferred venting method is to extend the vent vertically  
through the roof.  
Heat rises in the house and leaks out at upper levels. This  
air must be replaced with cold air from outdoors which flows  
into lower levels of the house.  
Vents and chimneys into basements and lower levels of the  
house can become the conduit for air supply and reverse  
under these conditions.  
Outside Air  
2. Distance from doors and opening windows, or gravity or  
An outside air kit is recommended in all installations. The  
Outside Air Kit must be ordered seperately.  
ventilation air inlets into building:  
a. Not less than 1.2m below;  
Per your local building codes, consideration must be given  
to combustion air supply to all combustion appliances.  
Failure to supply adequate combustion air for all appliance  
demands may lead to backdrafting of those and other appli-  
ances.  
b. Not less than 1.2m horizontally from;  
c. Not less than 305mm above.  
3. Distance from permanently closed windows;  
a. Not less than 305mm below; horizontally from or  
above.  
When the appliance is roof vented (strongly recommended):  
4. Distance between bottom of termination and grade should  
be 305mm minimum. This is conditional upon plants in  
the area, and nature of grade surface. The grade sur-  
face must be a non-combustible material (i.e., rock, dirt).  
The grade surface must not be lawn. Distance between  
bottom of termination and public walkway should be  
2.13m minimum.  
The air intake is best located on the exterior wall ori-  
ented towards the prevailing wind direction during the  
heating season.  
When the appliance is side-wall vented:  
The air intake is best located on the same exterior wall  
as the exhaust vent outlet and located lower on the wall  
than the exhaust vent outlet.  
5. Distance to combustible materials must be 610mm  
minimum. This includes adjacent buildings, fences,  
protruding parts of the structure, roof overhang, plants  
and shrubs, etc.  
The outside air supply kit can supply most of the demands  
of the pellet appliance, but consideration must be given to  
the total house demand.  
6. Termination Cap Location (Home Electrical Service)  
Side-to-side clearance is to be the same as minimum  
clearance to vinyl inside corners.  
House demand may consume the air needed for the appli-  
ance. It may be necessary to add additional ventilation to  
the space in which the pellet appliance is located.  
Clearance of a termination cap below electrical service  
shall be the same as minimum clearance to vinyl soffits.  
Consult with your local heating professional to determine  
the ventilation demands for your house.  
Clearance of a termination cap above electrical service  
will be 305mm minimum.  
Location of the vent termination must not obstruct or  
interfere with access to the electrical service.  
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Vent Configurations  
To minimize the effects of negative air pressure:  
To reduce probability of reverse drafting during shut-down  
conditions Hearth & Home Technologies strongly recom-  
mends:  
Install the outside air kit with the intake facing prevailing  
winds during the heating season  
Ensure adequate outdoor air for all combustion appliances  
and exhaust equipment  
Installing the pellet vent with a minimum vertical run  
of 1.52m. Preferably terminating above the roof line.  
Ensure furnace and air conditioning return vents are not  
located in the immediate vicinity of the appliance  
Installing the outside air kit at least 1.22m below the  
vent termination.  
Avoid installing the appliance near doors, walkways or  
small isolated spaces  
To prevent soot damage to exterior walls of the house and  
to prevent re-entry of soot or ash into the house:  
Recessed lighting should be a “sealed can” design  
Attic hatches weather stripped or sealed  
Attic mounted duct work and air handler joints and seams  
taped or sealed  
Maintain specified clearances to windows, doors and  
air inlets, including air conditioners.  
Vents should not be placed below ventilated soffits.  
Run the vent above the roof.  
On nominal heat output the combustion blower operates at  
2053 rpm developing 0.33 m^3/s. This is the minimum require-  
ment for the supply of combustion air.  
Avoid venting into alcove locations.  
Vents should not terminate under overhangs, decks  
or onto covered porches.  
D. Draft  
Maintain minimum clearance of 152mm from the vent  
termination to the exterior wall. If you see deposits  
developing on the wall, you may need to extend this  
distance to accommodate your installation conditions.  
Draft is the pressure difference needed to vent appliances  
successfully. When an appliance is drafting successfully, all  
combustion byproducts are exiting the home through the  
chimney.  
Install through the warm airspace enclosed by the building  
envelope. This helps to produce more draft, especially dur-  
ing lighting and die-down of the fire.  
C. Negative Pressure  
Considerations for successful draft include:  
WARNING! Risk of Asphyxiation! Negative pressure can  
cause spillage of combustion fumes and soot.  
Preventing negative pressure  
Location of appliance and chimney  
Negative pressure results from the imbalance of air avail-  
able for the appliance to operate properly. It can be stron-  
gest in lower levels of the house.  
To measure the draft or negative pressure on your appliance  
use a magnahelic or a digital pressure gauge capable of  
reading 0 - .13mm of water column (W.C.).  
Causes include:  
The appliance should be running on high for at least 15  
minutes for the test.  
Exhaust fans (kitchen, bath, etc.)  
Range hoods  
With the stove running on high you should have a negative  
pressure equal to or greater than the number given in the  
chart below. If you have a lower reading than you find on the  
chart, your appliance does not have adequate draft to burn  
the fuel properly.  
Combustion air requirements for furnaces, water heaters  
and other combustion appliances  
Clothes dryers  
Location of return-air vents to furnace or air conditioning  
Imbalances of the heating/cooling air handling system  
Upper level air leaks such as:  
- Recessed lighting  
Minimum Vacuum Requirements:  
.095  
NOTICE: Hearth & Home Technologies assumes no  
responsibility for the improper performance of the chimney  
system caused by:  
- Attic hatch  
- Duct leaks  
Inadequate draft due to environmental conditions  
Downdrafts  
Tight sealing construction of the structure  
Mechanical exhausting devices  
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E. Chimney and Exhaust Connection  
1. Chimney & Connector: Use 76mm to102mm diameter  
type "L" or "PL" venting system. It can be vented vertically  
or horizontally.  
CAUTION  
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE  
SERVICING ANOTHER APPLIANCE.  
2. Residential: The 76mm vertical Top VentAdapter Kit and  
the 76mm to152mm Top Vent Offset Adapter are tested to  
use 24 gauge single wall flue connector or Listed double  
wall flue connector to Class A Listed metal chimneys, or  
masonry chimneys meeting International Conference of  
Building Officials (ICBO) standards for solid fuel appli-  
ances.  
DO NOT CONNECT TO ANY AIR DISTRIBUTION DUCT  
OR SYSTEM.  
May allow flue gases to enter the house  
3. INSTALL VENT AT CLEARANCES SPECIFIED BY THE  
WARNING  
VENT MANUFACTURER.  
Vent surfaces get HOT, can cause burns if  
4. Exhaust Venting System: Secure to the appliance with  
at least 2 screws 180 degrees apart. Also secure all con-  
nector pipe joints with at least 3 screws through each joint.  
touched. Non-combustible shielding or guards  
may be required.  
5. DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST  
VENTING SYSTEM OF THIS UNIT.  
6. DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE  
SERVING ANOTHER APPLIANCE.  
NOTE: All pipe must be welded seam pipe whenever pos-  
sible. Seal pipe joints with high temperature silicone (260°C)  
minimum rated only. Do not put silicone inside of pipe.  
WARNING  
Fire Risk.  
Follow Chimney Connector Manufacturer’s  
Instructions for Proper Installation.  
ONLY use connector:  
Within the room, between appliance and ceiling or wall.  
Connector shall NOT pass through:  
Attic or roof space  
Closet or similar concealed space  
Floor or ceiling  
Maintain minimum clearances to combustibles  
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Castile & Santa Fe CE Pellet Stove  
C. Pellet Venting Charts  
WARNING  
Fire Risk.  
Only LISTED venting components may be  
used.  
The maximum horizontal venting allowed with no vertical vent-  
ing attached is 219mm including one 90° elbow or two 45°  
elbows. This is our recommended horizontal venting instal-  
lation. Addition of any horizontal venting beyond 1219mm  
Hearth & Home Technologies strong recommends a minimum  
of 1524mm of additional vertical vent. Horizontal sections of  
vent pipe should have a 6.35mm rise per foot.  
NO OTHER vent components may be used.  
Substitute or damaged vent components may  
impair safe operation.  
Hearth & Home Technologies recommends any installation  
requiring more than two 90° elbows, or more than 4.5m of  
venting to use 102mm vent.  
45° elbow is equivalent to 30.48cm of straight pipe  
90° elbow is equivalent to 91.44cm of straight pipe  
Miniumum Vertical Vent for One Elbow  
6.00  
ONE 90º ELBOW  
5.00  
4.00  
3.00  
2.00  
1.00  
0.00  
Total  
Minimum  
Vent  
Horizontal Vertical Diameter  
4
5
6
7
8
0
5
6
7
8
3
3
3
3
4
4
4
4
4
4
4
4
4
4
4
4
9
9
0
1
2
3
4
5
6
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
Horizontal Run (M)  
Figure 26.1  
Miniumum Vertical Vent for Two Elbows  
6.00  
5.00  
4.00  
3.00  
2.00  
1.00  
0.00  
TWO 90º ELBOWS  
Total  
Minimum  
Vent  
Horizontal Vertical Diameter  
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
5
6
7
8
3
3
3
3
3
4
4
4
4
4
4
4
4
4
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
0
1
2
3
4
5
6
Length of Horizontal Sections (M)  
Figure 26.2  
Miniumum Vertical Vent for Three Elbows  
7.00  
THREE 90º ELBOWS  
Total  
Minimum  
Vent  
6.00  
5.00  
4.00  
3.00  
2.00  
1.00  
0.00  
Horizontal Vertical Diameter  
2
3
4
5
6
7
8
9
10  
11  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
4
4
4
4
4
4
4
4
4
4
0
1
2
3
4
Length of Horizontal Sections (M)  
Figure 26.3  
NOTICE: These are guidelines for successful venting of your pellet appliance. The more vertical rise you can obtain in your system,  
the better it will perform. Horizontal vent runs can accumulate ash and will need to be cleaned more often. Try to keep them as short  
as possible.  
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Castile & Santa Fe CE Pellet Stove  
Venting Systems  
8
A. Alcove  
A
C
D
B
Figure 27.1  
Minimum Maximum  
Millimeters  
1092  
965  
Millimeters  
Height  
n/a  
A
Width  
n/a  
B
Depth  
n/a  
914  
C
To Side Wall  
152  
n/a  
D
D
All minimums listed are to a combustible surface.  
NOTE:  
Illustrations reflect typical installations and are FOR  
DESIGN PURPOSES ONLY.  
Illustrations/diagrams are not drawn to scale.  
Actual installation may vary due to individual design  
preference.  
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Castile & Santa Fe CE Pellet Stove  
B. Vertical - Interior - Typical Installation  
(SHOWN ON A SANTA FE)  
C. Through The Wall & Vertical - External  
(SHOWN ON A SANTA FE)  
PREFERRED METHOD #2  
PREFERRED METHOD #1  
Rain Cap  
Rain Cap  
610mm  
Flashing  
Minimum  
305mm  
Flashing  
Minimum  
Firestop  
Support  
Bracket  
every 1.5m  
51mm minimum  
76mm Min.  
Wall Thimble  
152mm  
Minimum  
152mm  
Min.  
76mm-76mm)  
Top Vent Kit  
Tee  
Clean-out Cover  
Clean-out Cover  
on other side  
Non-combustible Hearth Pad  
Non-combustible Hearth Pad  
Figure 28.1  
Figure 28.2  
D. Vertical into Existing Chimney  
(SHOWN ON A SANTA FE)  
We strongly recommend a minimum of  
1.5m vertical, however above the eave is  
preferred.  
Rain Cap  
Both installations are approved for mobile home  
installations. Must use 76mm to 102mm “L” or “PL”  
Listed pellet venting or Listed double wall pipe and  
Quadra-Fire OutsideAir Kit in mobile homes. Single  
wall pipe is approved for residential installations only.  
Flashing  
305mm Minimum  
Firestop  
Air Clearance to Pipe:  
This appliance was tested with standard 76mm  
Connector Adapter Listed pellet clearance pipe to combustibles.  
Pellet pipe manufactures Listed reduce clearance  
pipe may be use for reduce clearance from 76mm  
air clearance to no less than 25mm air clearance to  
combustibles for approved Listed pellet pipe.  
Ceiling Support  
76mm Minimum  
152mm)Flue  
Connector  
152mm  
Minimum  
Follow stove pipe manufactures listed air clearances  
to combustibles and installation instructions for all  
reduced air clearances installations.  
The stove must be connected to a flue pipe  
conforming to current standards UNI 7129-7131  
9615.  
76mm-152mm  
Top Vent Kit  
Cleanout Cover  
Non-combustible Hearth Pad  
Figure 28.3  
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Castile & Santa Fe CE Pellet Stove  
WARNING  
Fire Risk  
Inspection of Chimney:  
Masonry chimney must be in good condition.  
E. Masonry  
(SHOWN ON A  
SANTA FE)  
Fireclay flue  
Liner with Airspace  
Concrete Cap  
Flashing  
25mm Clearance  
with Firestop  
25mm Clearance  
76mm Minimum  
152mm  
Minimum  
Sheathing  
Cleanout cover  
Airtight  
Cleanout Door  
Non-combustible Hearth Pad  
Figure 29.1  
F. Alternate Masonry  
(SHOWN ON A  
SANTA FE)  
Fireclay Flue Liner  
with Airspace  
Concrete Cap  
Flashing  
25mm Clearance  
with Firestop  
25mm Clearance  
51mm Minimum  
152mm Minimum  
Sheathing  
Airtight Clean-out  
Door  
Non-combustible  
Hearth Pad  
Figure 29.2  
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Castile & Santa Fe CE Pellet Stove  
G. Through The Wall  
CAUTION  
We strongly recommend that you DO NOT  
DOWNWARD VENT.  
Horizontal termination cap must be a minimum of 152mm  
from the wall. Approved for mobile home installations. Must  
use 76mm to 102mm “L” or “PL” listed pellet venting or listed  
double wall pipe and a Quadra-Fire Outside Air Kit in mobile  
homes.  
The following may occur:  
The appliance will not vent properly  
Smoke spillage in the house  
Excessive sooting  
NOTICE:  
Please note that while the minimum clearance for the  
termination cap is 152mm there is the possibility of soot  
build-up around the termination area. If this occurs we  
suggest to move the termination further away from the  
house to prevent it.  
Straight Out  
51mm  
Minimum  
51mm  
Minimum  
Horizontal  
152mm  
152mm  
Minimum  
From Glass  
Wall  
Thimble  
Wall  
Thimble  
Termination  
Cap  
Minimum  
From Glass  
Horizontal  
Termination  
Cap  
152mm  
Minimum  
152mm  
Minimum  
Non-combustible Hearth Pad  
Non-combustible Hearth Pad  
Figure 30.1  
Figure 30.2  
45 Degree  
Illustration shows venting going in both directions.  
Choose which one is best for your installation.  
Illustration shows venting going in both directions.  
Choose which one is best for your installation.  
152mm  
Minimum  
152mm  
Minimum  
Wall  
Thimble  
Wall  
Thimble  
51mm  
51mm  
Minimum  
Minimum  
152mm  
Minimum  
152mm  
Minimum  
51mm  
Minimum  
51mm  
Minimum  
Figure 30.3  
Figure 30.4  
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Castile & Santa Fe CE Pellet Stove  
Appliance Set-Up  
9
A. Outside Air Kit Instructions  
(Shown on SANTA FE)  
Termination  
Cap Assembly  
Parts Included in Kit: 1 piece of 51mm x 914.4mm flex  
hose, 2 hose clamps, 1 air intake channel1 collar assembly,  
1 termination cap assembly, 1 trim ring, 12 screws. (Discard  
air channel it is not need for this appliance).  
Hose Clamp  
Trim Ring  
Tools Needed: Phillips head screwdriver; wire cutters; hole  
saw or jig saw.  
1. Measure distance from floor to air vent opening in stove  
and mark location on wall.  
Use saw to cut opening in wall. Cut a 64 to 76mm open-  
ing on inside wall and a 76 to 89mm opening on outside  
of house.  
Flex Hose  
2. Remove cover plate and then install the collar assembly.  
3. Use hose clamp to secure flex pipe to collar assembly.  
4. Slide trim ring over flex pipe and run pipe through wall.  
Air Intake Channel  
(Discard)  
5. Attach hose to outside termination cap with second hose  
clamp.  
Hose Clamp  
6. Secure termination cap to outside surface.  
7. Secure trim ring to interior wall.  
Collar Assembly  
Figure 32.2  
CAUTION  
Never draw outside combustion air from:  
Wall, floor or ceiling cavity  
Enclosed space such as an attic or garage  
Collar  
Assembly  
Hose Clamp  
Flex Hose  
Trim Ring  
Termination Cap  
Figure 32.1  
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Castile & Santa Fe CE Pellet Stove  
C. Thermostat Installation  
B. Optional Log Set Placement Instructions  
1. A12 volt AC thermostat is required to operate this pellet  
appliance. You may use the included wall mount ther-  
mostat or purchase an optional programmable thermo-  
stat or remote control. It is equipped with an adjustable  
heat anticipator. The current rating is .05 amps. The  
anticipator needs to be adjusted to the lowest setting  
available.  
CAUTION  
Logs are FRAGILE. Use extreme care when handling or  
cleaning logs.  
2. When mounting a thermostat on a wall, be sure to follow  
your thermostat installation instructions carefully.  
NOTE:  
Due to the abrasive nature of a pellet appliance fire, the  
logs are not covered under warranty. Any placement varia-  
tion other than shown here can cause excessive heat and  
shall void the appliance warranty.  
NOTE: Thermostat must be mounted level for accu-  
rate readings. The thermostat should be mounted  
on an inside wall and not in direct line with the  
appliance convection air.  
NOTE: If the thermostat is located too close to the  
appliance, you may need to set the temperature  
setting slightly higher to maintain the desired tem-  
perature in your home.  
Two Piece Log Set Installation  
1. Open door to expose the firebox.  
2. Install the left log first and then the right log. Figure 33.1  
3. There is a 4 screw terminal block located on the back  
lower left corner of the stove directly above the power  
cord inlet. The center 2 screws are for the thermostat  
wires.  
3. Lean the logs against the cast iron brick in the back of  
the firebox.  
4. Push the logs to the far left and far right against the  
sides of the firebox. Figure 33.2.  
5. To clean the logs, use a vaccum and a soft brush attach-  
ment or a paint brush.  
CAUTION  
hock hazard.  
Do NOT remove grounding prong from plug.  
Plug directly into properly grounded 3 prong  
receptacle.  
Route cord away from appliance.  
Do NOT route cord under or in front of appli-  
ance.  
TERMINAL BLOCK  
CENTER 2 SCREWS FOR  
THERMOSTAT WIRES  
Figure 33.1  
POWER OUTLET  
Figure 33.3  
Figure 33.2  
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CONTACT INFORMATION:  
Hearth & Home Technologies  
1445 North Highway  
Colville, WA 99114  
Division of HNI Corporation  
Please contact your Quadra-Fire dealer with any questions or concerns.  
For the number of your nearest Quadra-Fire dealer  
CAUTION  
DO NOT DISCARD THIS MANUAL  
Read, understand and  
follow these instruc-  
tions for safe installa-  
tion and operation.  
Leave this manual with  
party responsible for use  
and operation.  
• Important operating and  
maintenance instruc-  
tions included.  
We recommend that you record the following pertinent  
information for your CASTILE or SANTA FE CE PELLET STOVE  
Date purchased/installed:  
Serial Number:  
Dealership purchased from:  
Notes:  
Location on appliance:  
Dealer phone:  
This product may be covered by one or more of the following patents: (United States) 6830000 and 5582117 or other U.S. and foreign  
patents pending.  
August 19, 2011  
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