Owner’s Manual
ATTENTION:
Please read the content
of your owners manual
before operating your
scooter.
The Ultimate In Style & Performance®
Exeter, PA
St. Catharines, ON
1-800-800-8586
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C O N T E N T S
I.
INTRODUCTION......................................................................................................................... 4
II. SAFETY ......................................................................................................................................... 6
III. EMI/RFI ........................................................................................................................................ 15
IV. SPECIFICATIONS ................................................................................................................... 17
V. YOUR RALLY SHOPPER ...................................................................................................... 19
VI. BATTERIES AND CHARGING ............................................................................................ 24
VII. OPERATION............................................................................................................................... 28
VIII. COMFORT ADJUSTMENTS................................................................................................ 30
IX. OPTIONAL ACCESSORIES................................................................................................. 32
X. TROUBLESHOOTING............................................................................................................ 33
XI. CARE AND MAINTENANCE ................................................................................................ 34
XII. WARRANTY................................................................................................................................ 35
RALLY SHOPPER
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I . I N T R O D U C T I O N
Welcome to Pride Mobility Products Corporation (Pride). Congratulations on the purchase of your new Pride
Scooter. Your scooter design combines the most advanced state-of-the-art components with modern, attractive
styling. We are certain that the design features and trouble-free operation will add convenience to your daily living
and ensure complete satisfaction.
At Pride, your safety is important to us. Please read and follow all of the instructions in this manual before
you attempt to operate your scooter for the first time. These instructions were produced for your benefit.
Your understanding of these instructions is essential for the safe operation of your new Pride Scooter.
Pride is not liable for damage to property or personal injury arising out of the unsafe use of a Pride Scooter. Pride
is also not liable for any property damage or personal injury arising out of the failure of any person and/or user to
follow the instructions and recommendations set forth in this manual or any other instructions or recommendations
contained in other scooter related literature issued by Pride or contained on the Pride Scooter itself.
This owners manual is compiled from the latest specifications and product information available at the time of
publication. We reserve the right to make changes as they become necessary. Any changes to our products may
cause slight variations between the illustrations and explanations in this manual and the product you have purchased.
If you experience any problems with yourscooter that your are not able to solve, or if you do not feelcapable of safely
following any of the instructions and/or recommendations containedinthismanual, pleasecontactyourauthorized
Pride provider for assistance.
Once you understand how to operate and take care of yourscooter,weare certain that it will give you years of trouble-
freeserviceandenjoyment.
Information Exchange
Wewanttohearyourquestions, comments, andsuggestionsregardingthismanual.Wewouldalsoliketohearaboutthe
safety and reliability of your new Pride Scooter,andthe service you received from your authorized Pride provider.
Please notify us of any change of address so we can keep you apprised of important information regarding safety, new
products, and new options that can increase your ability to use and enjoy your Pride Scooter. Pleasefeelfreetowriteus
at the address below:
Pride Mobility Products Corporation
Attn: Customer Care Department
182 SusquehannaAvenue
Exeter, PA18643-2694
1-800-424-8205
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I . I N T R O D U C T I O N
Pride Owners Club
As a Pride product owner, you are invited to register your products warranty and enroll in the Pride Owners Club.
You may do so by filling out and returning your enclosed registration card or by visiting Prides web site at
www.pridemobility.com. As a registered member, each time you visit our site you will have access to the most
interactive and honest educational venue available today for people with mobility needs, their families, and friends.
From our home page, click on the button that reads Owners Club to enter a page dedicated to current and
potential Pride product owners. You will gain access to interviews, stories, recreation ideas, daily living tips,
product and funding information, and interactive message boards. Message boards invite you to speak with other
Pride customers as well as Pride representatives who are available to assist you with any questions or concerns
you may have.
My Authorized Pride Provider Is:
Name:_______________________________________________________________________________
Address:_____________________________________________________________________________
Phone Number:________________________________________________________________________
Quick Reference Information:
Scooter Model:________________________________________________________________________
Serial Number:__________________________________________________________________________
Purchase Date:________________________________________________________________________
NOTE:If you ever lose or misplace your product registration card or this owners manual, contact us and
we will be glad to send you a new one immediately.
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I I . S A F E T Y
GENERAL
WARNING! Do not operate your new scooter for the first time without completely reading
and understanding this owners manual.
Your scooter is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an exten-
sive variety of products to best fit the individual needs of the scooter user. Please be aware that the final selection
and purchasing decision regarding the type of scooter to be used is the responsibility of the scooter user who is
capable of making such a decision and his/her healthcare professional (i.e., medical doctor, physical therapist,
etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the
scooter to the user and has assisted the prescribing healthcare professional and/or the authorized provider in the
instruction process for the use of the product.
There are certain situations, including some medical conditions, where the scooter user will need to practice
operating the scooter in the presence of a trained attendant.Atrained attendant can be defined as a family member
or care professional specially trained in assisting a scooter user in various daily living activities.
As you begin using your scooter during daily activities, you will probably encounter situations in which you will
need some practice. Simply take your time and you will soon be in full and confident control as you maneuver
through doorways, on and off elevators, up and down ramps, and over moderate terrain.
MODIFICATIONS
Your scooter has been designed and engineered to provide maximum mobility and utility.Awide range of accesso-
ries is available from your authorized Pride provider to further customize your scooter to better suit your needs
and/or preferences. However, under no circumstances should you modify, add, remove, or disable any feature,
part, or function of your scooter.
WARNING! Do not modify your scooter in any way. Unauthorized modifications may result
in personal injury and/or damage to your scooter.
REMOVABLE PARTS
WARNING! Do not attempt to lift or move a scooter by any of its removable parts. Personal
injury and damage to the scooter may result.
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I I . S A F E T Y
PRE-RIDE SAFETY CHECK
Get to know the feel of your scooter and its capabilities. It is recommended that you perform a safety check before
each use to make sure your scooter operates smoothly and safely. For details on how to perform these necessary
inspections, see XI. Care and Maintenance.
Perform the following inspections prior to using your scooter:
n Check for proper tire inflation. Maintain 30-35 psi in each tire (if equipped with pneumatic tires).
n Check all electrical connections. Make sure they are tight and not corroded.
n Check all controller connections to the utility tray. Make sure they are secured properly.
n Check the brakes.
n Check battery charge.
TIRE INFLATION (If Equipped With Pneumatic Tires)
If your scooter is equipped with pneumatic tires, you should check or have the air pressure checked at least once
a week. Proper inflation pressures will prolong the life of your tires and help ensure the smooth operation of your
scooter.
WARNING! It is critically important that 30-35 psi tire pressure be maintained in pneumatic
tires at all times. Failure to maintain 30-35 psi tire pressure in pneumatic tires at all times
may result in catastrophic tire and/or wheel failure, causing serious personal injury and/or
damage to your scooter.
WARNING! Inflate your scooter drive tires from a regulated air source with an available
pressure gauge. Minimum air pressure for scooter drive tires is 30-35 psi. Inflating your
tires from an unregulated air source could overinflate them, resulting in a burst tire and/or
personal injury.
If you discover a problem, contact your authorized Pride provider for assistance.
WEIGHT LIMITATIONS
Your scooter is rated for a maximum weight limit of 400 lbs.
WARNING! Exceeding the weight limit voids your warranty and may result in personal
injury and damage to your scooter. Pride will not be held responsible for injuries and/or
property damage resulting from failure to observe weight limitations.
WARNING! Do not carry passengers on your scooter. Carrying passengers on your scooter
may result in personal injury and/or property damage.
INCLINE INFORMATION
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access.
Some ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on
your scooter.
n Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
n Take wide swings with your scooters front wheel(s) around any tight corners. If you do that, the scooters rear
wheels will follow a wide arc, not cut the corner short, and not bump into or get hung up on any railing corners.
n When driving down a ramp, keep the scooters speed adjustment set to the slowest speed setting to ensure a
safely controlled descent. See V. Your Rally Shopper.
n Avoid sudden stops and starts.
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I I . S A F E T Y
When climbing an incline, try to keep your scooter moving. If you must stop, start up again slowly, and then
accelerate cautiously. When driving down an incline, do so by setting the speed adjustment to the slowest setting
and driving in the forward direction only. If your scooter starts to move down the incline faster than you anticipated
or desired, allow it to come to a complete stop by releasing the throttle control lever.Then push the throttle control
lever forward slightly to ensure a safely controlled descent.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the
incline. Drive your scooter straight up the incline. This greatly reduces the possibility of a
tip or a fall. Always exercise extreme caution when negotiating an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas
covered with snow, ice, cut grass, or wet leaves).
WARNING! When on any sort of an incline or decline, never place the scooter in freewheel
mode while seated on it or standing next to it.
Handicap public access ramps are not subject to government regulation in all countries, and therefore do not
necessarily share the same standard degree of slope. Other inclines may be natural or, if man-made, not designed
specifically for scooters. Figure 1 illustrates your scooters stability and its ability to climb grades under various
weight loads and under controlled testing conditions.
These tests were conducted with the scooters seat in the highest position and adjusted backward on the seat base
to its farthest rearward position. Use this information as a guideline.Your scooters ability to travel up inclines is
affected by your weight, your scooters speed, your angle of approach to the incline, and your scooter setup.
150 lbs. 200 lbs. 300 - 400 lbs.
5°
4°
2°
Figure 1. Maximum Recommended RALLY SHOPPER Incline Angle
WARNING! Any attempt to climb or descend a slope steeper than that shown in figure 1
may put your scooter in an unstable position and cause it to tip, resulting in personal
injury.
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I I . S A F E T Y
When you approach an incline, it is best to lean forward. See figures 2 and 2A. This shifts the center of gravity of
you and your scooter toward the front of the scooter for improved stability.
WARNING! Do not exceed the incline guidelines or any other specifications presented in
this manual.
Figure 2. Normal Driving Position
Figure 2A. Increased Stability Driving Position
CORNERING INFORMATION
Excessively high cornering speeds can create the possibility of tipping. Factors which affect the possibility of
tipping include, but are not limited to, cornering speed, steering angle (how sharply you are turning), uneven road
surfaces, inclined road surfaces, riding from an area of low traction to an area of high traction (such as passing
from a grassy area to a paved area especially at high speed while turning), and abrupt directional changes. High
cornering speeds are not recommended. If you feel that you may tip over in a corner, reduce your speed and
steering angle (i.e., lessen the sharpness of the turn) to prevent your scooter from tipping.
WARNING! When cornering sharply, reduce your speed. When using your scooter at
higher speeds, do not corner sharply. This greatly reduces the possibility of a tip or fall.
To avoid personal injury or property damage, always exercise common sense when
cornering.
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I I . S A F E T Y
OUTDOOR DRIVING SURFACES
Your scooter is designed to provide optimum stability under normal driving conditionsdry, level surfaces com-
posed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you will encoun-
ter other surface types. For this reason, your scooter is designed to perform admirably on packed soil, grass, and
gravel. Feel free to use your scooter safely on lawns and in park areas.
n Reduce your scooters speed when driving on uneven terrain and/or soft surfaces.
n Avoid tall grass that can become tangled in the running gear.
n Avoid loosely packed gravel and sand.
n If you feel unsure about a driving surface, avoid that surface.
STATIONARY OBSTACLES (STEPS, CURBS, ETC.)
WARNING! Do not drive near raised surfaces, unprotected ledges, and/or drop-offs (curbs,
porches, stairs, etc.).
WARNING! Do not attempt to have your scooter climb or descend an obstacle that is
inordinately high. Serious personal injury and/or damage may result.
WARNING! Do not attempt to have your scooter proceed backward down any step, curb, or
other obstacle. This may cause the scooter to tip and cause personal injury.
WARNING! Be sure your scooter is traveling perpendicular to any curb you may be required
to ascend or descend. See figures 3 and 3A.
WARNING! Do not attempt to negotiate a curb that has a height greater than 2 in.
figure 3. correct Curb approach
Figure 3A. incorrect Curb approach
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I I . S A F E T Y
BRAKING INFORMATION
Your scooter is equipped with two powerful brake systems:
1. Regenerative: Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the center/
stop position; and
2. Disc Park Brake:Activates mechanically after regenerative braking slows the vehicle to near stop, or when
power is removed from the system for any reason.
PUBLIC ROADS AND PARKING LOTS
WARNING! You should not operate your scooter on public roads and parking lots. Be
aware that it may be difficult for traffic to see you when you are seated on your scooter.
Obey all local pedestrian traffic rules. Wait until your path is clear of traffic, and then
proceed with extreme caution.
NOTE: Safety accessories such as fluorescent flags are available to order from your authorized Pride
provider.
INCLEMENT WEATHER PRECAUTIONS
WARNING! It is recommended that you do not operate your scooter in icy or slippery
conditions or on salted surfaces (i.e., walks or roads). Such use may result in an accident,
personal injury, or adversely affect the performance and safety of your scooter.
WARNING! It is recommended that you do not expose your scooter to any type of moisture
at any time (rain, snow, mist, or wash). Such exposure can damage your scooter. Never
operate your scooter if it has been exposed to moisture until it has dried thoroughly.
FREEWHEEL MODE
Your scooter is equipped with a manual freewheel lever that when pulled up allows the scooter to be pushed. For
more information about how to place your scooterintoand out of freewheel mode, see V. Your Rally Shopper.
WARNING! Do not use your scooter in freewheel mode without an attendant present.
Personal injury may result.
WARNING! Do not attempt to personally place your scooter in freewheel mode while seated
on it. Personal injury may result. Ask an attendant for assistance if necessary.
WARNING! Do not place your scooter in freewheel mode while on an incline. The scooter
could roll uncontrollably on its own, causing personal injury.
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I I . S A F E T Y
STAIRS AND ESCALATORS
Scooters are not designed to travel up or down stairs or escalators. Always use an elevator.
WARNING! Do not use your scooter to negotiate steps or escalators. You may cause injury
to yourself and to others and damage your scooter.
DOORS
n Determine if the door opens toward or away from you.
n Use your hand to turn the knob or push the handle or push-bar.
n Drive your scooter gently and slowly forward to push the door open. Or drive your scooter gently and slowly
backward to pull the door open.
ELEVATORS
Modern elevators have a door edge safety mechanism that, when pushed, reopens the elevator door(s).
n If you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge or
allow the rubber door edge to contact the scooter and the door will reopen.
n Use care that pocketbooks, packages, or scooter accessories do not become caught in elevator doors.
LIFT/ELEVATION PRODUCTS
If you will be traveling with your scooter, you may find it necessary to use a lift/elevation product to aid in transpor-
tation. It is recommended that you closely review the instructions, specifications, and safety information set forth by
the manufacturer of the lift/elevation product before using that product.
BATTERIES
In addition to following the warnings below, be sure to comply with all other battery handling information. For
more information about your scooters batteries, see VI. Batteries and Charging.
WARNING! 32 AH scooter batteries weigh 24 lbs. If you are unable to lift that much
weight, be sure to get help. Lifting beyond your capacity can result in personal injury.
WARNING! Battery posts, terminals, and related accessories contain lead and lead
compounds. Wash hands after handling.
WARNING! Always protect the batteries from freezing and never charge a frozen battery.
Charging a frozen battery may result in personal injury and/or damage to the battery.
PREVENTING UNINTENDED MOVEMENT
WARNING! If you anticipate being seated in a stationary position for an extended period
of time, turn off the power. This will prevent unexpected motion from inadvertent throttle
control lever contact. Failure to do so may result in personal injury.
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I I . S A F E T Y
MOTOR VEHICLE TRANSPORT
Currently, there are no standards approved for tie-down systems in a moving vehicle of any type to transport a
person while seated in a scooter.
Although your scooter may be equipped with a positioning belt, this belt is not designed to provide proper restraint
during motor vehicle transport.Anyone traveling in a motor vehicle should be properly secured in the motor vehicle
seat with safety belts fastened securely.
WARNING! Do not sit on your scooter while it is in a moving vehicle. Personal injury and/or
property damage may result.
WARNING! Always be sure your scooter and its batteries are properly secured when it is
being transported. Failure to do so may result in personal injury and/or damage to your
scooter.
GETTING ONTO AND OFF OF YOUR SCOOTER
Getting onto and off of your scooter requires a good sense of balance. Please observe the following safety tips
when getting onto and off of your scooter:
n Power down your scooter. See VII. Operation.
n Ensure that your scooter is not in freewheel mode. See V. Your Rally Shopper.
n Make certain that the seat is locked into place and the key is removed from the key switch.
n The seat armrests can be flipped up to make getting onto and off of your scooter easier.
WARNING! Position yourself as far back as possible in the scooter seat to prevent the
scooter from tipping and causing injury.
WARNING! Avoid using the armrests for weight bearing purposes. Such use may cause the
scooter to tip and cause personal injury.
WARNING! Avoid putting all of your weight on the floorboard. Such use may cause the
scooter to tip and cause personal injury.
POSITIONING BELTS
Your authorized provider, therapist(s), and other healthcare professionals are responsible for determining your
requirement for a positioning belt in order to operate your scooter safely.
WARNING! If you require a positioning belt to safely operate your scooter, make sure it is
fastened securely. Serious personal injury may result if you fall from the scooter.
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I I . S A F E T Y
REACHING AND BENDING
Avoid reaching or bending while driving your scooter. When reaching, bending, or leaning while seated on your
scooter, it is important to maintain a stable center of gravity and keep the scooter from tipping. It is recommended
that the scooter user determine his/her personal limitations and practice bending and reaching in the presence of a
qualified healthcare professional.
WARNING! Do not bend, lean, or reach for objects if you have to pick them up from the
floor by reaching down between your knees. Movements such as these may change your
center of gravity and the weight distribution of the scooter and cause your scooter to tip,
possibly resulting in personal injury. Keep your hands away from the tires when driving.
PRESCRIPTION DRUGS/PHYSICAL LIMITATIONS
The scooter user must exercise care and common sense when operating his/her scooter.Thisincludes awareness of
safety issues when taking prescribed or over-the-counter drugs or when the user has specific physical limitations.
WARNING! Consult your physician if you are taking prescribed or over-the-counter
medication or if you have certain physical limitations. Some medications and limitations
may impair your ability to operate your scooter in a safe manner.
ALCOHOL
The scooter user must exercise care and common sense when operating his/her scooter. This includes awareness
of safety issues while under the influence of alcohol.
WARNING! Do not operate your scooter while you are under the influence of alcohol, as
this may impair your ability to drive safely.
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I I I . E M I / R F I
EMI/RFI WARNINGS
Laboratory tests performed by the Food and DrugAdministration (FDA) have shown that radio waves can cause
unintended motion of electric mobility vehicles. Radio waves are a form of electromagnetic energy (EM). When
electromagnetic energy adversely affects the operation of an electrical device, that adverse effect is called Electro-
magnetic Interference (EMI) or Radio Frequency Interference (RFI).
EMI/RFI FREQUENTLY ASKED QUESTIONS (FAQS)
The following FAQs summarize what you should know about EMI/RFI. Use this information to minimize the risk
that EMI/RFI will adversely affect your mobility vehicle.
Where do radio waves come from?
Radio waves are emitted from the antennas of cellular phones, mobile two-way radios (such as walkie-talkies and
CBs), radio stations, TV stations, amateur radio (HAM) transmitters, wireless computer links, microwave sources,
and paging transmitters. Radio waves are a form of electromagnetic energy (EM). EM is more intense closer to
transmitting antennas, which are sources of emission. The greater the transmission strength, the greater the concern
to electric mobility vehicle users.
If EMI/RFI affects my mobility vehicle, what kind of motion should I expect?
This is difficult to predict. The answer would depend on a number of factors:
n The strength of the radio waves.
n The construction of your particular mobility vehicle.
n The location of your mobility vehicle (whether it is on the level ground or on an incline).
n Whether or not your mobility vehicle is in motion.
The motion of any electric mobility vehicle affected by EMI/RFI can be erratic. The mobility vehicle may come to
a sudden stop or move in an uncontrolled manner.Also, it is possible for EMI/RFI to release the brakes of an
electric mobility vehicle. Some intense EMI/RFI can even damage the control system components of an electric
mobilityvehicle.
Is there any way to know for certain whether or not radio waves are the cause of any unintended
mobility vehicle motion?
Unfortunately, EMI/RFI may be difficult to recognize, because the signals from radio sources are invisible and may
be intermittent. However, the FDArecommends that you report all incidents of unintended motion or unintended
brake release of your mobility vehicle to its manufacturer and, if possible, determine whether or not there was a
radio wave source nearby at the time of the incident.
One precaution you can take against unintended motion of your mobility vehicle is to make certain that you or
someone else is not the cause of the unintended motion.
n Turn off your mobility vehicle by removing the key from the key switch when you are getting onto or off of your
mobilityvehicle.
n Never leave the key in the key switch of an unattended mobility vehicle.
n By following these steps, you greatly reduce the risk of you or anyone else inadvertently bumping the throttle
control levers and causing the mobility vehicle to move unintentionally.
Has anyone been injured by the erratic, unintended motion of an electric mobility vehicle?
The FDA has reports of injuries that resulted from uncontrolled motion of electric mobility vehicles, but it is not
clear just how many of those injuries were actually caused by EMI/RFI.
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I I I . E M I / R F I
Are all electric mobility vehicles susceptible to EMI/RFI?
Each make and model of electric mobility vehicle differs in its ability to resist EMI/RFI. Every mobility vehicle has
a particular level of resistance to EMI/RFI. This resistance is measured in volts per meter (V/m).Ahigher resis-
tance level offers greater protection against EMI/RFI. In other words, an electric mobility vehicle with a high
resistance level is less likely to be affected by a strong radio source than is an electric mobility vehicle with a low
resistance level.
What is the FDA doing about the problem?
The FDA has written to electric mobility vehicle manufacturers and requested that those manufacturers test their
new mobility vehicle models to be certain that they provide a reasonable degree of resistance against EMI/RFI.
The FDA has stated that all newly manufactured electric mobility vehicle models should have a resistance level of
at least 20 V/m. This level of resistance provides a reasonable degree of protection against the common sources of
EMI/RFI.
The FDA has also requested or recommended that:
n Electric mobility vehicle manufacturers clearly label new products with their resistance level or state that the
resistance level is not known.
n The labeling or informational material supplied with new electric mobility vehicles must explain what the resis-
tance level means and warn users about the possibility of EMI/RFI and how to avoid it.
n Electric mobility vehicle manufacturers undertake an educational program to inform electric mobility vehicle
users and their caregivers about the problems associated with EMI/RFI and about the actions they can take to
minimize the risk of EMI/RFI.
n While there is no exact way to tell if your mobility vehicle is totally safe, an immunity level of 20 V/m isgenerally
achievable and useful. This product has been tested and passed at an immunity level of 20V/m.
What can I do to find out if my mobility vehicle is likely to be affected by EMI/RFI?
If you have had your mobility vehicle for some time and have not experienced any unintended motion, it is not likely
that you will have a problem in the future. However, it is always possible that EMI/RFI problems could arise if you
are close to a source of radio waves. Therefore, it is very important for you to be alert to this possibility. The
mobility vehicle meets or exceeds a resistance level of at least 20 V/m.
What can I do to reduce the risk of my mobility vehicle being affected by EMI/RFI?
Here are some precautions you can take:
n Do not turn on or use hand-held personal communications devices, such as citizens band (CB) radios and
cellular phones, while your mobility vehicle is turned on.
n Be aware of nearby radio wave transmitters, such as radio or TV stations and hand-held or mobile two-way
radios. Try not to operate your mobility vehicle too close to those transmitters. For example, if you are on an
electric mobility vehicle with a resistance level of at least 20 V/m, you should remain at least three feet from a
hand-held two-way radio and at least ten feet from a mobile two-way radio.
n Be aware that adding accessories and/or components, or modifying your mobility vehicle in any way, may
change its EMI/RFI resistance level and may make it more susceptible to interference from radio wave sources.
What should I do if my mobility vehicle moves unexpectedly?
If unintended motion or unintended brake release occurs, turn off your mobility vehicle (by removing the key) as
soon as it is safe to do so.
If my mobility vehicle moves unintentionally, where should I report the incident?
Call Pride Customer Care at 1-800-424-8205 to report the incident.
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I V . S P E C I F I C A T I O N S
13.5"
7.5"
80˚
16.5" - 18.5"
3"
28"
55"
18"
22" - 29"
16"
54"
Turning Radius
21"
Figure 4. Rally Shopper Dimensions
2.5"
2"
8"
9"
Figure 4A. Rally Shopper Wheel Dimensions (Front)
Figure 4B. Rally Shopper Wheel Dimensions (rear)
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I V . S P E C I F I C A T I O N S
Model Number
Available Colors
Overall Length
Overall Width
SC151SHP
Black (haircell pattern)
55 in.
28 in. at basket
Total Weight Without Batteries
Heaviest Piece When Disassembled
Turning Radius
140 lbs.
Main frame with seat and batteries removed: 120 lbs.
54 in.
Maximum Speed
Range Per Charge*
Ground Clearance
Up to 3 mph (dealer adjustable up to 4.5 mph)
Up to 20 miles with 32 AH batteries
3 in.
Weight Capacity
400 lb. maximum
Standard Seating
Type: Molded plastic with removable cover and internal foam padding
Dimensions: width 18 in. x depth 16 in. x height 13.5 in.
Material: Vinyl: Black (standard)
Fabric: Gray
Drive System
Dual Braking System
Wheels
Rear-wheel drive, 24V sealed transaxle
Electronic, regenerative, and electromechanical
Alloy wheels in Black
Tires (front)
8 in. x 2 in.
Tires (rear)
9 in. x 2.5 in.
Battery Requirements
Type: 12V deep-cycle (SLA or gel cell)
Size: U-1, 32 AH
Battery Charger
Warranty
Onboard, 3-amp
3-year limited
Accessories and Options
Single cane/crutch holder, dual cane/crutch holder, double crutch
holder, oxygen tank holder, walker holder, forearm crutch holder, cup
holder, dust cover, safety flag, rear basket, taillight, quad cane holder
*Varies with user weight, terrain type, battery charge, battery condition, and tire condition.
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V . Y O U R R A L L Y S H O P P E R
Your Rally Shopper is a motorized electric scooter designed to enhance your personal mobility. Your Rally Shop-
per is an indoor/outdoor scooter that was designed to travel primarily on smooth surfaces, such as pavement,
roads, parking lots, floors, and driveways. For easy transportation or storage, you can disassemble your scooter
into five components. See figure 5.
SEAT
BATTERIES
REAR SHROUD
MAIN FRAME
Figure 5. Five Rally Shopper Components
CONTROL CONSOLE ASSEMBLY
The control console assembly houses all of the controls you need to drive your scooter including the key switch, the
speed adjustment dial, the throttle control lever, the battery condition meter, and the horn button. See figure 6.
WARNING! Do not expose the control console assembly to moisture. In the event that the
console does become exposed to moisture, do not attempt to operate your scooter until
the control console assembly has thoroughly dried.
BATTERY CONDITION METER
KEY SWITCH
SPEED ADJUSTMENT DIAL
KEY
HORN BUTTON
THROTTLE CONTROL LEVER
THROTTLE CONTROL LEVER
(FORWARD)
(REVERSE)
Figure 6. Control console assembly
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V . Y O U R R A L L Y S H O P P E R
Key Switch
n Fully insert the key into the key switch to power up (turn on) your scooter.
n Pull the key out to power down (turn off) your scooter.
WARNING! If the key is removed from the key switch while your scooter is in motion, the
electronic brakes engage and your scooter comes to an abrupt stop!
Speed Adjustment Dial
This control dial allows you to preselect and limit your scooters top speed.
n The image of the tortoise represents the slowest speed setting.
n The image of the hare represents the fastest speed setting.
Throttle Control Lever
This lever allows you to control the forward and the reverse speed of your scooter up to the maximum speed
preset by the speed adjustment dial.
n Place your right hand on the right handgrip and your left hand on the left handgrip.
n Use your right thumb to push the right side of the lever to disengage your scooters brake and move forward.
n Release the lever and allow your scooter to come to a complete stop before pushing the other side of the lever
to move in reverse.
n When the throttle is completely released, it automatically returns to the center stop position and engages your
scooters brake.
Battery Condition Meter
This meter gives an approximate reading of your scooters battery voltage when the key is fully inserted into the
key switch.
Horn Button
n The key must be fully inserted into the key switch for the horn to be operational.
n This button activates a warning horn.
n Do not hesitate to use the warning horn when its use could prevent accident or injury.
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V . Y O U R R A L L Y S H O P P E R
REAR SECTION
The onboard battery charger, the charger power cord receptacle, the battery charger fuse, the batteries, the
electronic controller assembly, the main circuit breaker, the manual freewheel lever, and the motor/transaxle as-
sembly are located on the rear section of your scooter. The anti-tip wheels are at the rearmost part of your scooter.
See figure 7.
FRONT-TO-REAR HARNESS CABLE
FRONT-TO-REAR
HARNESS CONNECTOR
BATTERIES
ELECTRONIC
CONTROLLER
ASSEMBLY
CHARGER POWER
CORD RECEPTACLE
ONBOARD BATTERY
CHARGER
MANUAL FREEWHEEL
LEVER
BATTERY CHARGER
FUSE
MAIN CIRCUIT
BREAKER (RESET
BUTTON)
MOTOR/TRANSAXLE
ASSEMBLY
ANTI-TIP WHEELS
Figure 7. Rear Section
Onboard Battery Charger
The onboard 3-amp battery charger converts household alternating current (AC) to direct current (DC) and
charges the batteries of your scooter. See VI. Batteries and Charging.
n The charger is located behind the batteries and at the forward right corner of the rear section.
n The charger is a box with cooling fins on the exterior of its case.
n The charger power cord plugs into the battery charger by means of a receptacle located on the rear section of
your scooter, near the manual freewheel lever and the main circuit breaker reset button. See figure 7.
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V . Y O U R R A L L Y S H O P P E R
Battery Charger Fuse
The fuse has been incorporated into your charger to protect it from damage in the event of an electrical problem.
Ifyourchargerfuserepeatedlyblows, trypluggingyourscooterscharger powercordintoanoutletonadifferentcircuit.
n The fuse is located under a cap on the outside of the battery charger.
n The cap unscrews to allow access to the fuse.
n Unscrew the cap and replace the fuse if it has blown.
CAUTION! The replacement fuse must exactly match the rating of the new fuse. If you
install a fuse with an incorrect rating, you may damage the charger. Contact your authorized
Pride provider for fuse rating information.
Main Circuit Breaker
When the voltage in your scooters batteries becomes low or your scooter is heavily strained because of excessive
loads or steep inclines, the main circuit breaker may trip to protect your scooters motor and electronics from
damage.
n Themaincircuitbreakerismountedontherearsectionofthescooter, nearthemanualfreewheellever. Seefigure7.
n The main circuit breaker reset button pops out when the breaker trips.
n When the breaker trips, the entire electrical system of your scooter is shut down.
n Allow a minute or so for your scooters electronics to rest.
n Push in the reset button to reset the breaker.
n If the breaker trips frequently, you may need to charge your batteries more often.You may also need to have
your authorized Pride provider perform a load test on your scooters batteries.
n If the main circuit breaker trips repeatedly, see your authorized Pride provider for service.
Manual Freewheel Lever
Whenever you want to push your scooter for short distances, you can put it in freewheel mode. It is important to
remember that when your scooter is in freewheel mode, the braking system is disengaged. Even though the motor
of your scooter is disengaged from the drive system when your scooter is put in freewheel mode, the motor can still
run if the throttle lever is pushed.
WARNING! It is important to remember that when your scooter is in freewheel mode, the
braking system is disengaged. Follow these safety rules when using the freewheel mode.
n Do not disengage the drive motors when your scooter is on an incline; your scooter
could roll down on its own and cause injury.
n Before placing your scooter in or taking it out of freewheel mode, ensure the key is
removed from the key switch.
n Never sit on a scooter when it is in freewheel mode.
n When you have finished pushing your scooter, always return it to the drive (down)
mode to lock the brakes.
WARNING! Never operate the manual freewheel lever while seated on the scooter or
when the scooter is on an incline.
OPERATING THE MANUAL FREEWHEEL LEVER
n Only put the scooter in freewheel mode when on a flat surface with the key removed.
n Always pull UP FIRMLY on the manual freewheel lever to put the scooter into freewheel
mode.
n Always push DOWN FIRMLY to engage drive mode.
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V . Y O U R R A L L Y S H O P P E R
Motor/Transaxle Assembly
The motor/transaxle assembly consists of a geared transmission and differential. See figure 7. This one piece, direct
drive, fully sealed assembly provides quiet operation with maximum power and long life.
Anti-Tip Wheels
The anti-tip wheels are an integral and important safety feature of your Rally Shoper. Do not, under any circum-
stances, remove the anti-tip wheels from your Rally Shopper. Your scooter is also equipped with front anti-tip
wheels (not shown). See figure 7.
Batteries
The batteries store the electrical energy that powers your scooter. See VI. Batteries and Charging.
Electronic Controller Assembly
The electronic controller assembly is located behind the batteries and at the forward left corner of the scooters
rear section. This assembly receives electrical signals from the console controls and sends power to the motor, the
brakes, and the optional lighting system.
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V I . BATTERIES AND C H A R G ING
Your scooter requires two long-lasting, 12-volt, deep-cycle batteries that are sealed and maintenance free. They
are recharged by an onboard 3-amp charging system designed for ease of use and convenience.
n Charge your scooters batteries prior to using it for the first time.
n Keep your batteries fully charged to keep your scooter running trouble free.
READING YOUR BATTERY VOLTAGE
The battery condition meter on the control console assembly indicates the approximate strength of your batteries
using a color code. Green indicates fully charged batteries, yellow a draining charge, and red indicates that an
immediate recharge is necessary. See figure 8. To ensure the highest accuracy, the battery condition meter should
be checked while operating your scooter at full speed on a dry, level surface.
CHARGING YOUR BATTERIES
Follow these easy steps to charge your batteries safely:
1. Position your scooter close to a standard wall outlet.
2. Remove the key from the key switch.
3. Make certain that the manual freewheel lever is in the
drive (down) position.
4. Plug the charger power cord into the charger power cord
receptacle.
Figure 8. Battery Condition Meter
5. Plug the charger power cord into a standard wall outlet.
WARNING! Never use an extension cord to plug in your battery charger. Plug the charger
directly into a properly wired standard wall outlet.
When the batteries are fully charged, unplug the charger power cord from the wall outlet and then from the charger
power cord receptacle.
NOTE: There is a charger inhibit function on your scooter. The scooter will not run and the battery
condition meter will not operate while the batteries are charging.
BATTERY CHARGER FUSE
CHARGER LEDS
The onboard battery charger is equipped with two Light Emit-
ting Diodes (LEDs). You can check the charge status of the
batteries during charging by looking at the LEDs. See figure 9.
n A lit Red LED indicates the batteries are charging.
n A lit Green LED indicates the batteries are fully charged.
NOTE: It is not necessary to remove the rear shroud while
charging the batteries. The charger LEDs can be viewed
through the cutout in the right side of the rear shroud.
Figure 9. Charger LEDs
(Rear Shroud Removed For Clarity)
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V I . BATTERIES AND C H A R G ING
BATTERIES AND CHARGING-FREQUENTLY ASKED QUESTIONS (FAQS)
How does the charger work?
When your scooters battery voltage is low, the charger works harder, sending more electrical current to the
batteries to bring up their charge.As the batteries approach a full charge, the charger sends less and less electrical
current. When the batteries are fully charged, the current sent from the charger is at nearly zero amperage. There-
fore, when the charger is plugged in, it maintains the charge on your scooters batteries, but does not overcharge
them. We do not recommend that you charge your scooters batteries for more than 24 consecutive hours.
What if my scooters batteries wont charge?
n Ensure that the red (+) and black (-) battery cables are connected properly to the battery terminals.
n Ensure both battery harnesses that extend from the batteries are plugged into their mating harness leading to the
charger.
n Ensure that both ends of the charger power cord are inserted fully.
Can I use a different charger?
For the safest, most efficient, and balanced charging of your scooters batteries, we prefer and highly recommend
simultaneous charging of both batteries with the onboard battery charger.
How often must I charge the batteries?
Two major factors must be considered when deciding how often to charge your scooters batteries:
n All day scooter use on a daily basis.
n Infrequent or sporadic scooter use.
With these considerations in mind, you can determine how often and for how long you should charge your scooters
batteries. We designed the onboard charger so that it will not overcharge your scooters batteries. However, you
may encounter some problems if you do not charge your batteries often enough and if you do not charge them on
a regular basis. Following the guidelines below will provide safe and reliable battery operation and charging.
n If you use your scooter daily, charge its batteries as soon as you finish using it for the day.Your scooter will be
ready each morning to give you a full day of service. We recommend that you charge your scooters batteries
for 8 to 14 hours after daily use.
n If you use your scooter once a week or less, charge its batteries at least once a week for 12 to 14 hours at a time.
n Keep your scooters batteries fully charged.
n Avoid deeply discharging your scooters batteries.
How can I ensure maximum battery life?
Fully charged deep-cycle batteries provide reliable performance and extended battery life. Keep your scooters
batteries fully charged whenever possible. Batteries that are regularly and deeply discharged, infrequently charged,
or stored without a full charge may be permanently damaged, causing unreliable performance and limited service life.
What about public transportation?
If you intend to use public transportation with your scooter, you must contact the transportation provider in ad-
vance to determine their specific requirements.
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V I . BATTERIES AND CHARGING
How can I get maximum range or distance per charge?
Rarely will you have ideal driving conditionssmooth, flat, hard driving surfaces with no wind or curves. Often, you
will face hills, pavement cracks, uneven and loosely packed surfaces, curves, and wind, all of which affect the
distance or running time per battery charge. Below are a few suggestions for obtaining the maximum range per
battery charge.
n Always fully charge your scooters batteries prior to daily use.
n Plan your route ahead to avoid as many hills, cracked, broken, or soft surfaces as possible.
n Limit your baggage weight to essential items.
n Try to maintain an even speed while your scooter is in motion.
n Avoid stop-and-go driving.
What type and size of battery should I use?
We recommend deep-cycle batteries that are sealed and maintenance free. Both sealed lead-acid and gel cell are
deep-cycle batteries that are similar in performance. Do not use wet-cell batteries, which have removable caps.
CAUTION! Do not remove the caps from sealed batteries. Water cannot be added to sealed
batteries. Cap removal voids the battery warranty and may cause damage to the batteries
and to your scooter.
Use these specifications to reorder deep-cycle batteries:
Type:
Deep-cycle (sealed lead-acid or gel cell)
Size:
Voltage:
Amperage:
U-1 (32 AH)
12 voltseach
32AH
To change a battery in your scooter:
WARNING! Battery posts, terminals, and related accessories contain lead and lead
compounds. Wash hands after handling.
1. Remove the seat and rear shroud.
2. Disconnect the battery tie-down strap.
3. Disconnect the battery harness.
4. Disconnect the battery cables from the battery terminals.
5. Remove the old battery.
6. Place a new battery in the battery well.
7. Connect the red battery cable to the positive (+) battery terminal.
8. Connect the black battery cable to the negative (-) battery terminal.
9. Reconnect the battery harness.
10. Reconnect the battery tie-down strap.
11. Reinstall the rear shroud and seat.
BATTERY DISPOSAL AND RECYCLING
If you encounter a damaged or cracked battery, immediately enclose it in a plastic bag and call your authorized
Pride provider for instructions on disposal. Your authorized Pride provider will also have the necessary information
on battery recycling, which is our recommended course of action.
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V I . BATTERIES AND CHARGING
Why do my new batteries seem weak?
Deep-cycle batteries employ a different chemical technology than that used in car batteries, nickel-cadmium bat-
teries (nicads), and other common battery types. Deep-cycle batteries are specifically designed to provide power,
drain down their charge, and then accept a relatively quick recharge.
We work closely with our battery manufacturer to provide batteries that best suit your scooters specific electrical
demands. Fresh batteries arrive daily at Pride and are shipped fully charged to our customers. During shipping, the
batteries may encounter temperature extremes that can influence their initial performance. Heat diminishes the
charge on the battery; cold slows the available power and extends the time needed to recharge the battery.
It may take a few days for the temperature of your scooters batteries to stabilize and adjust to their new room or
ambient temperature.
More importantly, it takes a few charging cycles (partial draining followed by full recharging) to establish the critical
chemical balance that is essential to a deep-cycle batterys peak performance and long life.
Follow these steps to properly break-in your scooters new batteries for maximum efficiency and service life.
1. Fully recharge any new battery prior to its initial use. This charging cycle brings the battery up to about 88% of
its peak performance level.
2. Operate your new scooter in familiar and safe areas. Drive slowly at first, and do not travel too far from your
home or familiar surroundings until you have become accustomed to your scooters controls and have properly
broken in your scooters batteries.
3. Fully recharge the batteries. They should be at over 90% of their peak performance level.
4. Operate your scooter again.
5. Fully recharge the batteries again.
6. After four or five charging cycles, the batteries are able to receive a charge of 100% of their peak performance
level and are able to last for an extended period of time.
How should I store my scooter and its batteries?
If you plan on not using your scooter for an extended period of time, it is best to:
n Fully charge its batteries prior to storage.
n Disconnect both battery harnesses.
n Store your scooter in a warm, dry environment.
n Avoid storing your scooter where it will be exposed to temperature extremes.
WARNING! If your scooters batteries do become frozen, do not attempt to charge them.
Cold or frozen batteries should be allowed to warm up for several days prior to recharging.
For prolonged storage, you may wish to place several boards under the frame of your scooter to raise it off of the
ground. This takes the weight off the tires and reduces the possibility of flat spots developing on the areas of the
tires contacting the ground.
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V I I . O P E R A T I O N
BEFORE GETTING ONTO YOUR SCOOTER
n Have you fully charged the batteries? See VI. Batteries and Charging.
n Is the manual freewheel lever in the drive (down) position?
WARNING! Never leave the manual freewheel lever pulled up unless you are manually
pushing your scooter.
GETTING ONTO YOUR SCOOTER
1. Make certain that the key is removed from the key switch.
WARNING! Never attempt to get onto your scooter without first removing the key from the
key switch. This prevents the scooter from moving if accidental throttle control lever
contact is made.
2. Stand at the side of your scooter.
3. Push forward on the seat lock lever and rotate the seat until it is facing you.
4. Make certain that the seat is locked securely in position.
5. Position yourself comfortably and securely in the seat.
6. Fasten the positioning belt, if equipped.
7. Push forward on the seat lock lever and rotate the seat until you are facing forward.
8. Make certain that the seat is locked securely in position.
9. Make certain that your feet are safely on the floorboard.
PRE-RIDE ADJUSTMENTS AND CHECKS
n Are you positioned comfortably in the seat? See Getting OntoYour Scooter, above.
n Is the seat at the proper height? See VIII. ComfortAdjustments.
n Is the seat locked securely in place? SeeVIII. ComfortAdjustments.
n Is the tiller at a comfortable setting and locked securely in place? See VIII. ComfortAdjustments.
n Is the key fully inserted into the key switch? See V. Your Rally Shopper.
n Does your scooters horn work properly?
n Is your proposed path clear of people, pets, and obstacles?
n Have you planned your route to avoid adverse terrain and as many inclines as possible?
OPERATING YOUR SCOOTER
After planning your route:
n Adjust the speed adjustment dial on the control console assembly to your desired speed.
n Press your thumb against the appropriate throttle control lever.
n The electric brake automatically disengages and the scooter accelerates smoothly to the speed you preselected
with the speed adjustment dial.
n Pull on the left handgrip to steer your scooter to the left.
n Pull on the right handgrip to steer your scooter to the right.
n Move the tiller to the center position to drive straight ahead.
n Release the throttle control lever to decelerate and come to a complete stop.
n The electric brake automatically engages when your scooter comes to a stop.
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V I I . O P E R A T I O N
GETTING OFF OF YOUR SCOOTER
1. Bring your scooter to a complete stop.
2. Remove the key from the key switch.
WARNING! Never attempt to get off of your scooter without first removing the key from
the key switch. This prevents the scooter from moving if accidental throttle control lever
contact is made.
3. Push forward on the seat lock lever and rotate the seat until you are facing toward the side of your scooter.
4. Make certain that the seat is locked securely in position.
5. Unfasten the positioning belt, if equipped.
6. Carefully and safely get out of the seat and stand to the side of your scooter.
7. You may, if you wish, leave the seat facing to the side to facilitate boarding your scooter next time.
AUTO SHUTOFF FEATURE
The scooter is equipped with an energy saving auto shutoff feature.
n If you leave the key in the on position and the scooter remains inactive for approximately 20 minutes, the
electronic controller assembly will automatically shut down. This feature is designed to preserve battery life.
NOTE: Although the electronic controller assembly will be shut down by the auto shutoff feature, all
activated lights will remain on. For maximum battery life it is recommended that you turn off your lights
or turn the key to the off position.
To restore power back to the scooter:
n Turn the key counterclockwise to the off position.
n Turn the key clockwise to the on position.
Your scooter will now resume normal operation.
SEAT SAFETY PRESSURE SWITCH
The seat is equipped with a safety pressure switch located inside the seat cushion and is activated by the weight of
a user. See figure 14.
When the user is seated, the scooter will operate normally. If the user stands or leans and enough weight is taken
off the seat safety pressure switch, the scooter will come to a stop and not move again until the user is firmly
seated.
NOTE: The safety pressure switch harness extending from the seat bottom must be connected to its mating
plug that extends up and along the seat post or the scooter will not move.
CAUTION! The safety pressure switch harness MUST be disconnected before removing
the seat from your scooter or damage to the harness will occure. See figure 14.
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V I I I . C O M F O R T A D J U S T M E N T S
WARNING! Remove the key from the key switch before adjusting the tiller or the seat.
Never attempt to adjust the tiller or the seat while the scooter is in motion.
You can adjust the tiller to many positions.The tiller adjustment lever locks the tiller in place. It has a spring-loaded
mechanism that enables you to rotate it and change its position.
1. Turn the tiller adjustment lever counterclockwise until it is loose. If the tiller adjustment lever comes in contact
with the tiller basket, pull it outward, turn it clockwise, and release it. Continue to loosen until the tiller is able
to move. See figure 10.
2. Press the release buttons and move the tiller to a comfortable position.
3. Turn the tiller adjustment lever clockwise until it is tight. If the tiller adjustment lever comes in contact with the
tiller basket, pull it outward, turn it counterclockwise, and release it. Continue to turn the lever until it is tight.
The tiller may be lowered to the center of the floorboard and locked in place for storage.
SEAT HEIGHT ADJUSTMENT
The seat can be repositioned to one of three different heights.
See figure 11.
TILLER ADJUSTMENT
LEVER
1. Push forward on the seat lock lever and lift the seat up
SLIDE LEVER OUT
TO REPOSITION
and off of the scooter. See figure 12.
2. Use the attached ring to pull and remove the ball detent
pin from the lower seat post.
3. Raise or lower the upper seat post to the desired seat
RELEASE
BUTTONS
height.
4. While holding the upper seat post at that height, match up
the holes in the upper seat post with the holes in the lower
seat post.
5. Fully reinsert the ball detent pin.
Figure 10. Adjusting The Tiller Angle
6. Replace the seat.
LOCATING HOLES
UPPER SEAT POST
LOWER SEAT POST
BALL DETENT PIN
Figure 11. Seat Height Adjustment
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V I I I . C O M F O R T A D J U S T M E N T S
FRONT-TO-BACK SEAT ADJUSTMENT
You can reposition the scooters seat forward or rear-
SEAT PLATFORM
ward to one of three settings to adjust the distance
between the seat and the tiller. See figure 12.
1. Remove the seat from your scooter.
2. Remove the four bolts that fasten the seat to the
seat platform. See figure 12.
SEAT LOCK
LEVER
SEAT
BOLTS
3. Align the seat platform with the desired set of holes
on the seat.
4. Install the four bolts securely.
Figure 12. Front-to-Back Seat Adjustment
ARMREST WIDTH ADJUSTMENT
The armrest width of your scooter can be adjusted
inward or outward. See figure 13.
ARMRESTS
1. Loosen the adjustment knobs at the back of the seat
frame.
2. Slide the armrests in or out to the desired width.
3. Tighten the adjustment knobs.
NOTE: The armrests also raise up, making getting
onto and off of your scooter easier.
ADJUSTMENT
KNOBS
SEAT ROTATION
The seat lock lever locks the seat in one of five posi-
tions. See figure 14.
SEAT FRAME
1. Push forward on the seat lock lever to unlock the
seat.
2. Rotate the seat to the desired position.
3. Release the seat lock lever to lock the seat securely
inplace.
Figure 13. Armrest Width Adjustment
SEAT SAFETY PRESSURE
SWITCH
PUSH
FORWARD
TO ROTATE
SEAT
SEAT SAFETY PRESSURE SWITCH HARNESS
(CONNECTS TO MATING HARNESS THAT EXTENDS
UP FROM REAR SHROUD NEAR SEAT POST)
Figure 14. Seat Lock Lever
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I X . O P T I O N A L A C C E S S O R I E S
OPTIONAL ACCESSORIES
For information concerning these optional accessories, contact your authorized Pride provider.
Dual Cane/Crutch
Holder
Single Cane/Crutch Holder
Walker Holder
Forearm Crutch
Holder
Taillight
Rear Basket
Safety Flag
Oxygen Tank
Holder
Cup Holder
Quad Cane Holder
Double Crutch Holder
A dust cover is also available but not shown above.
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X . T R O U B L E S H O O T I N G
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that
may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because
the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.
If you experience any problems with your scooter that you are unable to handle, immediately contact your autho-
rized Pride provider for information, maintenance, and service.
PROBLEM
POSSIBLE SOLUTIONS
One of the following actions may eliminate the problem.
n
n
n
n
Remove and reinsert the key in the key switch.
Ensure the batteries are fully charged.
All of my scooter systems appear to be dead.
Push in the main circuit breaker reset button.
Ensure both battery harnesses are firmly connected to the
electronic controller assembly and to the battery terminals.
Ensurethefront-to-rearharnessconnectorisfirmlyconnected.
Ensure the seat safety pressure switch harness beneath the
seat is connected.
n
n
n
Ensure your scooter was not left in freewheel mode.
(Push down on the manual freewheel lever to restore nor-
mal operation.)
My scooters battery condition meter shows a full charge,
but my scooter does not move when I push the throttle
control lever.
NOTE: When the manual freewheel lever is pulled up, your
scooters brakes are disengaged and all power to the motor/
transaxle assembly is cut.
n
Ensure the seat safety pressure switch harness beneath the
seat is connected.
My scooters main circuit breaker repeatedly trips.
One of the following actions may eliminate the problem.
n
n
Charge your scooters batteries more frequently.
Have both of your scooters batteries load tested by your
authorized Pride provider.
n
Obtain a battery load tester at most any automotive parts
store; follow the directions supplied with the load tester.
One of the following actions may eliminate the problem.
My scooters battery condition meter dips way down and
the motor surges or hesitates when I press the throttle
control lever.
n
n
n
Fully charge your scooters batteries.
Have your authorized Pride providerload test each battery.
Obtain a battery load tester at most any automotive parts
store; follow the directions supplied with the load tester.
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X I . C A R E A N D M A I N T E N A N C E
The following areas require periodic inspection and/or care and maintenance.
TIRE CONDITION AND TREAD WEAR
n Regularly inspect your scooters tires for signs of wear.
n Use a rubber conditioner on your scooters tires to help to preserve them.
WARNING! Do not put rubber conditioner on tire tread; this may cause the tires to become
dangerously slippery.
EXTERIOR SURFACES
n Bumpers and trim also benefit from an occasional application of rubber or vinyl conditioner.
WARNING! Do not use a rubber or vinyl conditioner on the scooters vinyl seat; it may
become dangerously slippery.
n The tiller shroud, front shroud, and the rear shroud are formed from durableABS plastic and coated with an
advanced formula urethane paint.
n A light application of car wax will help the shrouds retain their high gloss.
BATTERY TERMINAL CONNECTIONS
n Make certain that the terminal connections remain tight and uncorroded.
n The batteries must sit flat in the battery wells.
n The battery terminals should face the rear of the scooter.
WIRING HARNESSES
n Regularly check all wiring connections.
n Regularly check all wiring insulation, including the charger power cord, for wear or damage.
n Have your authorized Pride provider repair or replace any damaged connector, connection, or insulation that
you find before using your scooter again.
AXLE BEARINGS AND THE MOTOR/TRANSAXLE ASSEMBLY
n These items are all prelubricated, sealed, and require no subsequent lubrication.
CONSOLE, CHARGER, AND ELECTRONIC CONTROLLER ASSEMBLY
n Keep these areas free of moisture.
n If any of these items do become exposed to moisture, let them dry thoroughly before operating the scooter
again.
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X I I . W A R R A N T Y
THREE-YEAR LIMITED WARRANTY
Three years on all structural frame components; including platform, fork, seat post, and frame.
Three-year prorata drive train warranty; including transaxle, motor, and brake.
n First year: 100% replacement of parts cost
n Second year: 67% replacement of parts cost
n Third year: 50% replacement of parts cost
THREE-YEAR WARRANTY EXCEPTIONS
Transaxle: In cases where there is an increase in the operational noise level, the warranty does not apply. (The
increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.)
Motor brake: Three-year warranty for the electrical function of the motor brake. Brake pads are a wear item and
are not warranted.
ONE-YEAR LIMITED WARRANTY
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser, free
of charge, any part or electronic component found upon examination by an authorized representative of Pride to be
defective in material and/or workmanship.
The battery is warranted by the battery manufacturer. The battery is not warranted by Pride.
Warranty service can be performed by Pride or by an authorized Pride provider. Do not return faulty parts to Pride
without prior consent.All transportation costs and shipping damage incurred while submitting parts for repair or
replacement are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS
n ABS plastic shrouds and footrest covers (wear items and not warranted)
n Batteries (the battery manufacturer provides a six-month limited warranty)
n Tires and tire tubes (wear items and not warranted)
n Upholstery and seating (wear items and not warranted)
n Repairs and/or modifications made to any part of the scooter without specific and prior consent from Pride
n Circumstances beyond the control of Pride
n Damage caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper opera-
tion, maintenance, or storage, commercial use or use other than normal
n Labor, service calls, shipping, and other charges incurred for repair of the product
There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1)
year from the date of original purchase and to the extent permitted by law.Any and all implied warranties are
excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are
excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation
of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
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N O T E S
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N O T E S
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N O T E S
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182 SusquehannaAve.
Exeter, PA18643
1-800-800-8586
INFMANU2063/REV B/OCTOBER 2002
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