Pride Mobility Mobility Aid Jet10Ultra User Manual

Pride

Exeter, PA

1-800-800-8586

St. Catherines, ON

1-888-570-1113

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C O N T E N T S

Iꢀ

INTRODUCTIONꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ4

IIꢀ SAFETY ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ6

IIIꢀ EMI/RFI ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ15

IVꢀ THE JET 10 ULTRAꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ16

Vꢀ ASSEMBLYꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ21

VIꢀ COMFORT ADJUSTMENTSꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ22

VIIꢀ BATTERIES AND CHARGING ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ27

VIIIꢀOPERATIONꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ31

IXꢀ CARE AND MAINTENANCE ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ35

Xꢀ WARRANTYꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ40

This owner’s manual is compiled from the latest specifications and product information available at the

time of publicationꢀ We reserve the right to make changes as they become necessaryꢀAny changes to our

products may cause slight variations between the illustrations and explanations in this manual and the

product you have purchasedꢀ

Jet 10 Ultra/RevA/Apr04

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I ꢀ I N T R O D U C T I O N

SAFETY

WELCOME to Pride Mobility Products Corporation (Pride)ꢀ The power chair you have purchased combines state-of-

the-art components with safety, comfort, and styling in mindꢀWe are confident that these design features will provide you

with the conveniences you expect during your daily activitiesꢀ Once you understand how to safely operate and care for

your power chair, it should give you years of trouble free operation and serviceꢀ

Read and follow all instructions, warnings, and notes in this manual before attempting to operate your power chair for the

first timeꢀ In addition, your safety depends upon you, as well as your provider, caretaker, or healthcare professional in

using good judgementꢀ

If there is any information in this manual which you do not understand, or if you require additional assistance for setup or

operation, please contact your authorized Pride Providerꢀ Failure to follow the instructions in this manual and those

located on yourpower chair can lead to personal injury and/ordamage to the power chair, including voiding the

warrantyꢀ

PURCHASER’S AGREEMENT

By accepting delivery of this product, you promise that you will not change, alter, or modify this product or remove or

render inoperable or unsafe any guards, shields, or other safety features of this product; fail, refuse, or neglect to install any

retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this productꢀ

INFORMATION EXCHANGE

We want to hear your questions, comments, and suggestions about this manualꢀWe would also like to hear about the safety

and reliability of your new power chair, and about the service you received from your authorized Pride Providerꢀ

Please notify us of any change of address, so we can keep you apprised of important information about safety, new

products, and new options that can increase your ability to use and enjoy your power chairꢀ Please feel free to contact us

at the address below:

Pride Mobility Products Corporation

Attn: Customer Care Department

182 SusquehannaAvenue

Exeter, PA18643-2694

customercare@pridemobilityꢀcom

800-424-8205

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Jet 10 Ultra/RevA/Apr04

I ꢀ I N T R O D U C T I O N

PRIDE OWNERS CLUB

As an owner of a Pride product, you are invited to register your product's warranty and enroll in the Pride Owners Clubꢀ

You may do so by filling out and returning your enclosed product registration card or by visiting Pride's web site at

wwwꢀpridemobilityꢀcomꢀAs a registered member, each time you visit our site, you will have access to the most interactive

and honest educational venue available today for people with mobility needs, their families, and friendsꢀ

From our home page, select "Owners Club" to enter a page dedicated to current and potential Pride product ownersꢀYou

will gain access to interviews, stories, recreation ideas, daily living tips, product and funding information, and interactive

message boardsꢀ These message boards invite you to communicate with other Pride customers as well as Pride represen-

tatives who are available to assist you with any questions or concerns you may haveꢀ

My authorized Pride Provider:

Name:_____________________________________________________________________________________

Address:____________________________________________________________________________________

Phone Number:______________________________________________________________________________

Purchase Date:_______________________________________________________________________________

NOTE: If you ever lose or misplace your product registration card or your copy of this manual,

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I I ꢀ S A F E T Y

PRODUCT SAFETY SYMBOLS

The symbols below are used on the power chair to identify warnings, mandatory actions, and prohibited actionsꢀ It is very

important for you to read and understand them completelyꢀ

Corrosive chemicals contained in battery# Use only AGM or Gel-Cell batteries to

reduce the risk of leakage or explosive conditions#

This product has been tested and passed at an immunity level of 20 V/m#

Read and follow the information in the owner’s manual#

Maximum seating weight#

Locked and in drive mode#

Place unit on level ground and stand behind or to one side when changing from

drive mode to freewheel mode or freewheel mode to drive mode#

Unlocked and in freewheel mode#

Battery Configuration:

T = Terminal Post

Connect Red wire to T with +

Connect Black wire to T with –

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Jet 10 Ultra/RevA/Apr04

I I ꢀ S A F E T Y

Do not remove anti-tip wheels#

Do not use a cell phone, walkie/talkie, laptop, or other radio transmitter while

operating#

Avoid exposure to rain, snow, ice, salt, or standing water whenever possible#

Maintain and store in a clean and dry condition#

Removal of grounding prong can create electrical hazard# If necessary, properly

install an approved 3-pronged adapter to an electrical outlet having 2-pronged

plug access# Failure to heed could result in personal injury and/or property

damage#

Prevent personal injury and equipment damage# Do not connect an extension

cord to the AC/DC converter or the battery charger#

Jet 10 Ultra/RevA/Apr04

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I I ꢀ S A F E T Y

SAFETY

MANDATORY! Do not operate your new power chair for the first time without completely reading

and understanding this owner’s manual#

Your power chair is a state-of-the-art life-enhancement device designed to increase mobilityꢀ Pride provides an extensive

variety of products to best fit the individual needs of the power chair userꢀ Please be aware that the final selection and

purchasing decision regarding the type of power chair to be used is the responsibility of the power chair user, who is

capable of making such a decision, and his/her healthcare professional (iꢀeꢀ, medical doctor, physical therapist, etcꢀ)ꢀ

The contents of this manual are based on the expectation that a mobility device expert has properly fitted the power chair

to the user and has assisted the prescribing healthcare professional and/or the authorized Pride Provider in the instruction

process for the use of the productꢀ

There are certain situations, including some medical conditions, where the power chair user will need to practice operating

the power chair in the presence of a trained attendantꢀAtrained attendant can be defined as a family member or care

professional specially trained in assisting a power chair user in various daily living activitiesꢀ

As you begin using your power chair during daily activities, you will probably encounter situations in which you will need

some practiceꢀ Simply take your time and you will soon be in full and confident control as you maneuver through doorways,

on and off of elevators, up and down ramps, and over moderate terrainꢀ

Below are some precautions, tips, and other safety considerations that will help the user become accustomed to operating

the power chair safelyꢀ

Modifications

Pride has designed and engineered your power chair to provide maximum mobility and utilityꢀAwide range of accessories

is available from your authorized Pride Provider to further customize your power chair to better suit your needs and/or

preferencesꢀ However, under no circumstances should you modify, add, remove, or disable any feature, part, or function

of your power chairꢀ

WARNING! Do not modify your power chair in any way not authorized by Pride# Unauthorized

modifications may result in personal injury and/or damage to your power chair#

Pre-Ride Safety Check

Get to know the feel of your power chair and its capabilitiesꢀ Pride recommends that you perform a safety check before

each use to make sure your power chair operates smoothly and safelyꢀ

Perform the following inspections prior to using your power chair:

n Check for proper tire inflationꢀ Maintain but do not exceed 35 psi in each tire (if equipped with pneumatic tires)ꢀ

n Check all electrical connectionsꢀ Make sure they are tight and not corrodedꢀ

n Check all controller connections to the power podꢀ Make sure they are secured properlyꢀ

n Check the brakesꢀ See IXꢀ “Care and Maintenanceꢀ”

n Check battery chargeꢀ See VIIꢀ “Batteries and Chargingꢀ”

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Jet 10 Ultra/RevA/Apr04

I I ꢀ S A F E T Y

NOTE: If you discover a problem, contact your authorized Pride Provider for assistance#

Weight Limitations

Your power chair is rated for a maximum weight capacityꢀ Please refer to the specifications table for this limitꢀ

WARNING! Exceeding the weight capacity voids your warranty and may result in personal injury

and/or damage to your power chair# Pride will not be held responsible for injuries and/or property

damage resulting from failure to observe weight limitations#

WARNING! Do not carry passengers on your power chair# Carrying passengers on your power

chair may result in personal injury and/or property damage#

Tire Inflation

If your power chair is equipped with pneumatic tires, you should check or have the air pressure checked regularlyꢀ Proper

inflation pressures will prolong the life of your tires and help ensure the smooth operation of your power chairꢀ

WARNING! It is important that 35 psi tire pressure be maintained in pneumatic tires at all times#

Do not underinflate or overinflate your tires# Low pressure may result in loss of control, and

overinflated tires may burst# Failure to maintain 35 psi tire pressure in pneumatic tires at all times

may result in tire and/or wheel failure, causing serious personal injury and/or damage to your

power chair#

WARNING! Inflate your power chair drive tires from a regulated air source with an available pressure

gauge# Inflating your tires from an unregulated air source could overinflate them, resulting in a

burst tire and/or personal injury#

Incline Information

More and more buildings have ramps with specified degrees of inclination, designed for easy and safe accessꢀ Some ramps

may have turning switchbacks (180-degree turns) that require you to have good cornering skills on your power chairꢀ

n Proceed with extreme caution as you approach the downgrade of a ramp or other inclineꢀ

n Take wide swings with your power chair’s front wheels around any tight cornersꢀ If you do that, the power chair’s rear

wheels will follow a wide arc, not cut the corner short, and not bump into or get hung up on any railing cornersꢀ

n When driving down a ramp, keep the power chair’s speed adjustment set to the slowest speed setting to ensure a

safely controlled descentꢀ See VIIIꢀ “Operationꢀ”

n Avoid sudden stops and startsꢀ

When climbing an incline, try to keep your power chair movingꢀ If you must stop, start up again slowly and then accelerate

cautiouslyꢀ When driving down an incline, set your power chair to the slowest setting and drive in the forward direction

onlyꢀ If your power chair starts to move down the incline faster than you anticipated or desired, allow it to come to a

complete stop by releasing the joystick, then push the joystick forward slightly to ensure a safely controlled descentꢀ

Jet 10 Ultra/RevA/Apr04

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I I ꢀ S A F E T Y

WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the incline#

Drive your power chair straight up the incline# This greatly reduces the possibility of a tip or a fall#

Always exercise extreme caution when negotiating an incline#

WARNING! You should not travel up or down a potentially hazardous incline (i#e#, areas covered

with snow, ice, cut grass, or wet leaves)#

WARNING! When on any sort of an incline or decline, never place the power chair in freewheel

mode while seated on it or standing next to it# Doing so may result in personal injury and/or

damage to your power chair#

WARNING! Never travel down an incline backwards# This may result in personal injury#

WARNING! Even though your power chair is capable of climbing slopes greater than those illustrated in

figure 1, do not, under any circumstances, exceed the incline guidelines or any other specifications

presented in this manual# Doing so could cause instability in your power chair, resulting in personal injury

and/or damage to your power chair#

In compliance with theAmericans with DisabilitiesAct of 1990, all handicap public access ramps are required to have a

maximum slope of 5°ꢀ Therefore, Pride recommends that the maximum slope of an incline you attempt to safely ascend or

descend on your power chair does not exceed 5°ꢀ See figure 1ꢀ

WARNING! Any attempt to climb or descend a slope steeper than 5° may put your power chair in

an unstable position and cause it to tip, resulting in personal injury#

Figure 1. Maximum Safe Slope (Ascending and Descending)

Braking Information

Your power chair is equipped with two powerful brake systems:

1ꢀ Regenerative — uses electricity to rapidly slow the vehicle when the joystick returns to the center/stop positionꢀ

2ꢀ Disc Park Brake — activates mechanically after regenerative braking slows the vehicle to near stop, or when power is

removed from the system for any reasonꢀ

Cornering Information

While your power chair is equipped with caster wheels and anti-tip wheels, excessively high cornering speeds can still

create the possibility of tippingꢀ Factors which affect the possibility of tipping include, but are not limited to: cornering

speed, steering angle (how sharply you are turning), uneven road surfaces, inclined road surfaces, riding from an area of

low traction to an area of high traction (such as passing from a grassy area to a paved area – especially at high speed while

turning), and abrupt directional changesꢀ High cornering speeds are not recommendedꢀ If you feel that you may tip over in

a corner, reduce your speed and steering angle (iꢀeꢀ, lessen the sharpness of the turn) to prevent your power chair

from tippingꢀ

WARNING! When cornering sharply, reduce your speed# This greatly reduces the possibility of a

tip or fall# To avoid personal injury and/or property damage, always exercise common sense when

cornering#

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Jet 10 Ultra/RevA/Apr04

I I ꢀ S A F E T Y

Outdoor Driving Surfaces

Your power chair is designed to provide optimum stability under normal driving conditions—dry, level surfaces composed

of concrete, blacktop, or asphaltꢀ However, Pride recognizes that there will be times when you will encounter other surface

typesꢀ For this reason, your power chair is designed to perform admirably on packed soil, grass, and gravelꢀ Feel free to

use your power chair safely on lawns and in park areasꢀ

nReduce your power chair’s speed when driving on uneven terrain and/or soft surfacesꢀ

nAvoid tall grass that can entangle the running gearꢀ

nAvoid loosely packed gravel and sandꢀ

nIf you feel unsure about a driving surface, avoid that surfaceꢀ

Freewheel Mode

Your power chair is equipped with two manual freewheel levers to allow for manual maneuverability by a trained attendantꢀ

For more information about how to place your power chair into and out of freewheel mode, see IVꢀ “The Jet 10 Ultraꢀ”

WARNING! Do not use your power chair in freewheel mode without an attendant present# Personal

injury may result#

WARNING! Do not attempt to personally place your power chair in freewheel mode while seated

on it# Personal injury may result# Ask an attendant for assistance if necessary#

WARNING! Do not place your power chair in freewheel mode while on an incline# The chair could

roll uncontrollably on its own, causing personal injury#

Stationary Obstacles (Steps, Curbs, etc()

Proceed with extreme caution when driving near raised surfaces, unprotected ledges and/or drop-offs (curbs, porches,

stairs, etcꢀ)ꢀ The correct method for approaching a curb is illustrated in figures 2 and 3ꢀ

WARNING! Do not attempt to have your power chair climb or descend an obstacle that is higher

than 2 inches unless you have the assistance of an attendant#

WARNING! Do not attempt to have your power chair proceed backward down any step, curb, or

other obstacle# This may cause the power chair to tip and cause personal injury#

Figure 2. Correct Curb Approach

Figure 3. Incorrect Curb Approach

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I I ꢀ S A F E T Y

Public Streets and Roadways

WARNING! You should not operate your power chair on public streets and roadways# Be aware

that it may be difficult for traffic to see you when you are seated on your power chair# Obey all

local pedestrian traffic rules# Wait until your path is clear of traffic, and then proceed with extreme

caution#

Stairs and Escalators

Power chairs are not designed to travel up or down stairs or escalatorsꢀ Always use an elevatorꢀ

WARNING! Never use your power chair to negotiate steps or escalators# You may cause injury to

yourself and to others and/or damage your power chair#

Doors

nDetermine if the door opens toward or away from youꢀ

nDrive your power chair gently and slowly forward to push the door openꢀ Or drive your power chair gently and slowly

backward to pull the door openꢀ

Elevators

Modern elevators have a door edge safety mechanism that, when pushed, reopens the elevator door(s)ꢀ

nIf you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge or allow the

rubber door edge to contact the power chair and the door will reopenꢀ

nUse care that pocketbooks, packages, or power chair accessories do not become caught in elevator doorsꢀ

EMI & RFI

Laboratory tests performed by the Food and DrugAdministration (FDA) have shown that radio waves can cause unin-

tended motion of electric mobility vehiclesꢀ Radio waves are a form of electromagnetic energy (EM)ꢀ When EM adversely

affects the operation of an electronic device, it is called Electromagnetic Interference (EMI) or Radio Frequency Interfer-

ence (RFI)ꢀ For more information, see IIIꢀ “EMI/RFIꢀ”

Lift/Elevation Products

If you will be traveling with your power chair, you may find it necessary to use a lift/elevation product to aid in transporta-

tionꢀ Pride recommends that you closely review the instructions, specifications, and safety information set forth by the

manufacturer of the lift/elevation product before using that productꢀ

Motor Vehicle Transport

Currently, there are no standards approved for tie-down systems in a moving vehicle of any type to transport a person

while seated in a power chairꢀ

Transfers

Transferring onto and off of your power chair requires a good sense of balanceꢀAlways have an attendant or healthcare

professional present while learning to properly transfer yourselfꢀ

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I I ꢀ S A F E T Y

To eliminate the possibility of injury, Pride recommends that you or a trained attendant perform the following tasks before

attempting a transfer:

n Turn the power offꢀ See VIIIꢀ “Operationꢀ”

n Ensure your power chair is not in freewheel modeꢀ See IVꢀ “The Jet 10 Ultraꢀ”

n Turn both caster wheels toward the transfer destination to improve power chair stability during transferꢀ

n Make sure both armrests are flipped up or removed from your power chairꢀ

n Flip up the foot platform or move the leg rests aside; this will help to keep your feet from getting caught on the foot

rigging during the transferꢀ

n Reduce the distance between your power chair and the object you are transferring ontoꢀ

WARNING! Before transferring, position yourself as far back as possible in the power chair seat

to prevent the power chair from tipping forward during transfer and causing injury#

WARNING! Avoid using your armrests for weight bearing purposes# Such use may cause the power

chair to tip and cause personal injury#

WARNING! Avoid putting all of your weight on the foot riggings# Such use may cause the power

chair to tip and cause personal injury#

Positioning Belts

Your authorized Pride Provider, therapist(s), and other healthcare professionals are responsible for determining your re-

quirement for a positioning belt in order to operate your power chair safelyꢀ

WARNING! If you require a positioning belt to safely operate your power chair, make sure it is

fastened securely# Serious personal injury may result if you fall from the power chair#

WARNING! The positioning belt is not designed for use as a seat belt in a motor vehicle# Nor is

your power chair suitable for use as a seat in any vehicle# Anyone traveling in a vehicle should be

properly belted into seats approved by the vehicle manufacturer#

WARNING! Do not sit on your power chair while it is in a moving vehicle# Personal injury and/or

property damage may result#

WARNING! Always be sure your power chair and its batteries are properly secured when it is being

transported# Failure to do so may result in personal injury and/or damage to your power chair#

Inclement Weather Precautions

WARNING! Pride recommends that you do not operate your power chair in icy or slippery conditions

or on salted surfaces (i#e#, walks or roads)# Such use may adversely affect the performance and

safety of your power chair, resulting in an accident and personal injury#

WARNING! Avoid exposing your power chair to any type of moisture at any time (rain, snow, mist,

or wash)# Such exposure can damage your power chair# Never operate or charge your power chair

if it has been exposed to moisture until it has dried thoroughly#

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I I ꢀ S A F E T Y

Reaching and Bending

Never reach, lean, or bend while driving your power chairꢀ If it is absolutely necessary to reach, lean, or bend while seated

on your power chair, it is important to maintain a stable center of gravity and keep the power chair from tippingꢀ Pride

recommends that the power chair user determine his/her personal limitations and practice bending and reaching in the

presence of a qualified healthcare professionalꢀ

WARNING! Do not bend, lean, or reach for objects if you have to pick them up from the floor by

reaching down between your knees# Movements such as these may change your center of gravity

and the weight distribution of the power chair# This may cause your power chair to tip, possibly

resulting in personal injury# Keep your hands away from the tires when driving#

Batteries

In addition to following the warnings below, be sure to comply with all other battery handling informationꢀ For more

information about your power chair’s batteries, see VIIꢀ “Batteries and Chargingꢀ”

WARNING! Power chair batteries are heavy# See specifications table# If you are unable to lift that

much weight, be sure to get help# Lifting beyond your capacity can result in personal injury#

WARNING! Battery posts, terminals, and related accessories contain lead and lead compounds#

Wash hands after handling#

WARNING! Always protect the batteries from freezing and never charge a frozen battery# Charging

a frozen battery may result in personal injury and/or damage to the battery#

Preventing Unintended Movement

WARNING! If you anticipate being seated in a stationary position for an extended period of time,

turn off the power# This will prevent unexpected motion from inadvertent joystick contact# This

will also eliminate the possibility of unintended chair movement from electromagnetic (EM) sources#

Failure to do so may result in personal injury#

Prescription Drugs/Physical Limitations

Users must exercise care and common sense when operating a power chairꢀThis includes awareness of safety issues when

taking prescribed or over-the-counter drugs or when the user has specific physical limitationsꢀ

WARNING! Consult your physician if you are taking prescribed or over-the-counter medication or

if you have certain physical limitations# Some medications and limitations may impair your ability

to operate your power chair in a safe manner#

Alcohol

The power chair user must exercise care and common sense when operating his/her power chairꢀ This includes awareness

of safety issues while under the influence of alcoholꢀ

WARNING! Do not operate your power chair while you are under the influence of alcohol, as this

may impair your ability to operate your power chair in a safe manner#

Removable Parts

WARNING! Do not attempt to lift or move a power chair by any of its removable parts# Personal

injury and/or damage to the power chair may result#

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I I I ꢀ E M I / R F I

Electromagnetic and Radio Frequency Interference (EMI/RFI)

Laboratory tests have shown that electromagnetic and radio frequency waves can have an adverse affect on the perfor-

mance of electrically-powered mobility vehiclesꢀ The interference can come from sources such as cellular phones, mobile

two-way radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM) transmitters, wireless com-

puter links, microwave signals, and paging transmittersꢀ In some cases, these waves can cause unintended movementꢀ

This product has been tested and has passed at an immunity level of 20 V/m#

PROHIBITED! To prevent unintended movement, turn off the power to the electrically-powered

mobility vehicle before using a cell phone, two-way radio, lap-top, or any other type of radio

transmitter#

WARNING! The electrically-powered mobility vehicle itself can disturb the performance of other

electrical devices located nearby, such as alarm systems#

NOTE: For further information on EMI/RFI, go to www#pridemobility#com# If unintended motion or

brake release occurs, turn the power chair off as soon as it is safe to do so# Call Pride at 800-424-

8205 to report the incident#

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I V ꢀ T H E J E T 1 0 U L T R A

THE JET 10 ULTRA

The Jet 10 Ultra has two main assemblies: the seat and the power baseꢀ See figures 4 and 5ꢀTypically, the seat assembly

includes the armrests, seatback, and seat baseꢀ The seat may also have some optional accessories attached to it, such as

a rear basket, a cane and crutch holder, or a cup holderꢀ

The power base assembly includes two motor/brake assemblies, two drive wheels, two anti-tip wheels, two caster wheels,

two batteries, and the electrical componentsꢀ

ARMRESTS

SEATBACK

SEAT ASSEMBLY

JOYSTICK

CONTROLLER

(VSI SHOWN)

SEAT BASE

REAR

SHROUD

POWER BASE

ASSEMBLY

CASTER WHEEL

FOOT RIGGING

(FOOT PLATFORM SHOWN)

DRIVE WHEEL

ANTI-TIP WHEEL

Figure 4. The Jet 10 Ultra

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I V ꢀ T H E J E T 1 0 U L T R A

JET 10 ULTRA SPECIFICATIONS

Suspension:

ActiveTrac

DriveWheels:

CasterWheels:

Anti-tipWheels:

MaximumSpeed:

Brakes:

10 inꢀ, solid, (10 inꢀ, pneumatic are optional)

8inꢀ, solid, rear-mounted

5inꢀ, solid, front-mounted

Up to 4 mph*

“IntelligentBraking”electronicregenerative, discparkbrake

2ꢀ5 inꢀ

GroundClearance:

TurningRadius:

TurningDiameter

OverallSize:

18ꢀ5 inꢀ (w/ofootriggings)

33 inꢀ (w/ofootriggings)

Length:35ꢀ5inꢀ(w/ofootriggings)

Length:38ꢀ5inꢀ(w/swing-awayfootrests)

Width: 23 inꢀ

SeatingOptions:

Medium-BackSeat(standard)

LimitedReclineHigh-BackSeat (optional)

FullReclineHigh-BackSeat (optional)

Twomotor, mid-wheeldrive

Two12-volt,U-1batteries

Up to 25 miles*

Drivetrain:

Batteries:

Range:

BatteryCharger:

Electronics:

4-amp,on-board

50-ampPGDrivesVSIController

300 lbsꢀ

WeightCapacity:

ComponentWeights:

Base: 97 lbsꢀ

Medium-Back Seat: 33 lbsꢀ

Batteries: 24ꢀ5 lbsꢀ each

*Dependingonuserweightandterrainꢀ

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I V ꢀ T H E J E T 1 0 U L T R A

REAR TRAPEZE BAR

REAR SHROUD FASTENERS

ARTICULATING BEAM

FRONT TRAPEZE BAR

RETAINING CLIPS

MOTOR/BRAKE ASSEMBLY

FREEWHEELLEVER

Figure 5. The Jet 10 Ultra Power Base

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I V ꢀ T H E J E T 1 0 U L T R A

ELECTRICAL COMPONENTS

The electrical components are located on the power baseꢀ The ammeter and the onboardAC power cord receptacle are

located on the right side of the power baseꢀ The main circuit breaker is located on the front of the battery trayꢀ The

controller connector and the motor connectors are located on the power pod, inside the power baseꢀ See figure 6ꢀ

Ammeter: The ammeter displays the charger’s current output in ampsꢀ See VIIꢀ “Batteries and Chargingꢀ”

Onboard AC Power Cord Receptacle: This is where the AC power cord plugs into the onboard chargerꢀ See VII

“Batteries and Chargingꢀ”

Main Circuit Breaker:The main circuit breaker is a safety feature built into your power chairꢀ See figure 26ꢀ When the

batteries and the motors are heavily strained (eꢀgꢀ, from excessive loads), the main circuit breaker trips to prevent damage

to the motors and the electronicsꢀ If the circuit trips, allow your power chair to “rest” for approximately one minuteꢀ Next,

push in the circuit breaker button, turn on the controller, and continue normal operationꢀ If the main circuit breaker contin-

ues to trip repeatedly, contact your authorized Pride Providerꢀ

Motor Connectors: This is where the controller connects to the motorsꢀ The motor connectors are color-coded with red

and yellow labelsꢀ The label color on the motor connector corresponds with the label color on the power podꢀ

Battery Connector: This is where the controller connects to the batteriesꢀ See figures 6 and 26ꢀ

Charger Inhibit Connector: The charger inhibit enables the onboard charger to disable the controller during chargingꢀ

See VIIIꢀ “Operationꢀ”

BATTERY CONNECTOR

CHARGER CIRCUIT FUSE

MOTOR CONNECTOR

CHARGER INHIBIT

CONNECTOR

MOTOR CONNECTOR

ONBOARD AC POWER

CORD RECEPTACLE

AMMETER

ONBOARD BATTERY CHARGER

Figure 6. Jet 10 Ultra Electrical Components

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I V ꢀ T H E J E T 1 0 U L T R A

MANUAL FREEWHEEL LEVERS

The Jet 10 Ultra has a manual freewheel lever on each motorꢀ Manual freewheel levers enable you to disengage the drive

motors from the gearboxes and maneuver the chair manuallyꢀ

WARNING! Do not use the power chair while the drive motors are disengaged! Do not disengage

the drive motors when the power chair is on an incline, as the unit could roll on its own, causing

injury!

To engage or disengage the drive motors:

1ꢀ Locate the lever on top of each motorꢀ

2ꢀ Push the two levers inward to engage the drive motorsꢀ See figure 7ꢀ

3ꢀ Pull the two levers outward to disengage the drive motorsꢀ See figure 8ꢀ

If a lever is difficult to move in either direction, slightly rock the power chair back and forthꢀ The lever should then move

to the desired positionꢀ

WARNING! It is important to remember that when your power chair is in freewheel mode, the

braking system is disengaged#

MANUALFREEWHEELLEVER

Figure 7. Drive Mode (Drive Engaged)

Figure 8. Freewheel Mode (Drive Disengaged)

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V ꢀ A S S E M B L Y

SEAT INSTALLATION

It may be necessary to install the seat either prior to initial operation or after transporting your power chairꢀ Most seats are

attached to the power base with the Universal Mounting System (UMS)ꢀ The UMS consists of universal parts that may be

attached to any medium-back or high-back seat, regardless of seat width or seat depthꢀ The two main components are

aluminum extrusions mounted to the seat baseꢀ These extrusions attach to a pair of trapeze bars that are mounted to the

power baseꢀ

WARNING! Do not pick up the seat frame by the armrests# They are free to pivot, and you may lose

control of the seat if they do so, resulting in personal injury or damage to the chair#

To install the seat:

1ꢀ Set the trapeze bars to the desired heightꢀ To change the trapeze bar height, see VIꢀ “ComfortAdjustmentsꢀ”

2ꢀ Tilt the seat back, and slide the rear extrusion onto the rear trapeze barꢀ See figure 9ꢀ

3ꢀ Lower the front extrusion onto the front trapeze bar until the seat locks into placeꢀ

4ꢀ Flip the seat latch safety downꢀ See figure 10ꢀ

WARNING! Make sure the seat latch safety is flipped down before using your power chair#

5ꢀ Install the controller into one of the armrestsꢀ See VIꢀ “ComfortAdjustmentsꢀ”

6ꢀ Turn the rear shroud fasteners one-quarter turn in any directionꢀ

7ꢀ Remove the rear shroudꢀ

8ꢀ Plug the motor connectors, the charger inhibit connector, and the battery connector into the power podꢀ See figure 6ꢀ

9ꢀ Reinstall the rear shroudꢀTurn the rear shroud fasteners one-quarter turn in any directionꢀ

10ꢀ Route the controller cable so that it cannot be pinched in the seat hingeꢀ

11ꢀ Secure the controller cable to the armrest receiver with one or more wire tiesꢀ

SEAT LATCH

SAFETY

Figure 9. Universal Mounting System

Figure 10. Seat Latch

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V I ꢀ C O M F O R T A D J U S T M E N T S

COMFORT ADJUSTMENTS

After becoming familiar with your power chair’s operation, you may find the need to make some adjustments to increase

your comfort, such as seat height and angle, armrest angle, foot platform height and angle, and controller positionꢀ If your

power chair is equipped with a specialty seat, refer to the information provided in separate manualsꢀ If your power chair is

equipped with a medium-back, a high-back, or a reclining seat, refer to the following informationꢀ

WARNING! If your power chair was configured by your authorized Pride Provider, please consult

your healthcare professional before changing the seat position or making any other adjustment#

Some adjustments may degrade your power chair’s performance and safety by changing its center

of gravity#

WARNING! Some power chair components are heavy# You may need assistance to lift or carry

them# Please refer to the specifications table for specific component weights before you

disassemble the power chair#

WARNING! Prevent injury# Remove the occupant from the power chair before making any

adjustments#

You may need the following to make comfort adjustments:

n metric/standard socket set and ratchet

TRAPEZE BARS

n adjustable wrench

n thread lock

SCREWS

SEAT POSTS

Seat Height and Seat Angle Adjustment

The seat is attached to the power base through the UMSꢀ

You can change the seat height to one of two positions in 1-

inꢀ increments by raising the front and rear trapeze barsꢀ If

you raise or lower only one trapeze bar (front or rear), you

can also change the seat base angle (dump)ꢀ

RETAINING

CLIPS

To change the seat height:

1ꢀ Turnoffthepowertothecontrollerꢀ

2ꢀ Turn the rear shroud fasteners one-quarter turn in any

POWER BASE

FRAME

directionandremovetherearshroudcoverꢀSeefigure5ꢀ

3ꢀ DisconnectthecontrollerfromthepowerpodꢀSeefigure6ꢀ

4ꢀ FlipuptheseatlatchsafetyꢀSeefigure10ꢀ

5ꢀ Squeeze the seat latch and release the seat from the front

trapezebarꢀ

6ꢀ Slidetheseatforwardandremoveitfromthepowerbaseꢀ

7ꢀ Loosen the screws that attach the trapeze bars to the seat

Figure 11. Trapeze Bars

postsꢀSeefigure11ꢀ

8ꢀ Removetheretainingclipsthatsecuretheseatpoststothepower baseꢀSeefigure11ꢀ

9ꢀ Movethetrapezebarsupordowntothedesiredheightꢀ

NOTE: Change the seat dump by raising or lowering only one trapeze bar (front or back#)

10ꢀ Reinstall the retaining clips from step 8ꢀ

11ꢀ Remove each screw from the trapeze bars and apply thread lockꢀ

12ꢀ Reinstall each screw into the trapeze bars and tightenꢀ

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13ꢀ Reinstall the seatꢀ

14ꢀ Reconnect the controller to the power podꢀ

15ꢀ Reinstall the rear shroudꢀ

Seat Position

You can move the seat forward or rearward by changing the

extrusion mounting positionꢀ

To change the position:

1ꢀ Unplugthemotorconnectors,batteryconnector,andcharger

inhibitꢀ

2ꢀ Removetheseatfromthepowerbaseꢀ

3ꢀ RemovebothextrusionsfromthebottomoftheseatꢀSeefigure9ꢀ

4ꢀ RepositiontheextrusionsonadifferentsetofmountingholesꢀYou

must move both extrusions the same number of holes either

forwardorbackwardꢀSeefigure12ꢀ

5ꢀ Fastentheextrusionsbackontothebottomoftheseatꢀ

6ꢀ Reinstalltheseatꢀ

Figure 12. Seat Mounting Holes

7ꢀ Reconnectthemotorconnector,batteryconnector,andcharger

inhibitꢀ

Seatback Angle Adjustment

If your power chair is equipped with an adjustable seatback,

you can adjust it to four (4) different angles: 90°, 102°, 105°, or

107°ꢀ

SEAT

HINGE

To adjust the seatback angle:

1ꢀ RemovetheadjustingscrewsfromeachseathingeꢀSeefigure13ꢀ

2ꢀ Settheseatbackatthedesiredangleꢀ

3ꢀ Reinstalltheadjustingscrewstoeachseathingeandtightenꢀ

SEATBACK

ANGLE

ADJUSTING

SCREW

Reclining Seat

If your Jet 10 Ultra is equipped with a reclining seat, you can

adjust the seatback angle with the seatback release leverꢀ The

lever is located on the right side of the seat baseꢀ See figure 14ꢀ

To adjust the recline angle:

Figure 13. Seatback Angle Adjustment

1ꢀ Push down on the seatback release leverꢀ

2ꢀ Lean forward or backward to the desired positionꢀ

3ꢀ Release the leverꢀ

Armrest WidthAdjustment

You can change each armrest’s width independently of the otherꢀ

NOTE: Changing the armrest width may

increase the overall width of your power

chair#

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V I ꢀ C O M F O R T A D J U S T M E N T S

To change the armrest width:

1ꢀ Locate the two armrest knobs on each side of the

armrest receiver bracketꢀ See figure 14ꢀ

2ꢀ Loosen the knobsꢀ

SETSCREW

SEATBACK

3ꢀ Slide the armrests in or out to the desired widthꢀ

4ꢀ Tighten the knobsꢀ

RELEASE LEVER

Armrest Height

To change the armrest height:

1ꢀ Loosen the setscrew on the armrestꢀ See figure 14ꢀ

2ꢀ Raise or lower the armrest to the desired heightꢀ

3ꢀ Tighten the setscrew to secure the armrestꢀ

Armrest Angle Adjustment

To change the armrest angle:

ARMREST KNOB

1ꢀ Lift the armrest straight up so that it is perpendicular to

the floorꢀ See figure 15ꢀ

Figure 14. Seatback Angle Adjustment

2ꢀ Loosen the jam nutꢀ

3ꢀ Turn the adjusting screw clockwise to lower the front

of the armrest, or turn the adjusting screw counterclock-

wise to raise the front of the armrestꢀ

4ꢀ Tightenthejamnuttolocktheadjustingscrewinto placeꢀ

ARMREST ANGLE

ADJUSTING

SCREW

Foot Platform Height

Thefootplatformheightiseasilyadjustedtodifferentheights

in 1/2-inꢀ incrementsꢀ

JAM NUT

To raise or lower the foot platform:

1ꢀ Remove the fasteners from the foot platform bracketꢀ

See figure 16ꢀ

2ꢀ Raise or lower the foot platform to the desired heightꢀ

3ꢀ Reinstall the fasteners into the foot platform bracket

and tightenꢀ

Figure 15. Armrest Angle Adjustment

Foot Platform Depth

To adjust the foot platform depth:

1ꢀ Remove the fasteners from the foot platform bracketꢀ

See figure 16ꢀ

2ꢀ Move the foot platform in or out to the desired depthꢀ

3ꢀ Reinstall the fasteners into the foot platform bracket

and tightenꢀ

FOOT

PLATFORM

RETAINING PIN

Foot Platform Angle

You can adjust the angle of the foot platform with a hex

keyꢀ See figure 17ꢀ

FOOT

PLATFORM

BRACKET

To adjust the foot platform angle:

1ꢀ Flip up the foot platform and locate the setscrewꢀ

2ꢀ Turn the setscrew counterclockwise to raise the front of

the foot platformꢀ

Figure 16. Foot Platform Adjustment

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V I ꢀ C O M F O R T A D J U S T M E N T S

3ꢀ Turn the setscrew clockwise to lower the front of the

SETSCREW

foot platformꢀ

Controller Position

Youcanpositionthecontrollerforeitherleft-handorright-handuseꢀ

WARNING! Do not place the controller cable

so that it can be pinched in the seat frame

or the power base frame#

To change the controller position:

1ꢀ Turn the rear shroud fasteners one-quarter turnꢀ See figure 5ꢀ

2ꢀ Remove the rear shroudꢀ

Figure 17. Bottom of Footrest

3ꢀ Unplug the motor connectors, the charger inhibit, and the

battery connector from the power podꢀ See figure 6ꢀ

4ꢀ Cut the wire tie(s) that attaches the controller cable to

the armrestꢀ

5ꢀ Flip up the armrest and loosen the setscrewꢀ See figure 18ꢀ

6ꢀ Slide the controller out of the armrestꢀ

7ꢀ Loosen the setscrew in the other armrestꢀ

8ꢀ Place the controller in the other armrestꢀ

9ꢀ Tighten the setscrew to secure the controllerꢀ

SETSCREW

10ꢀ Useawiretietosecurethecontrollercabletothearmrestꢀ

11ꢀ Plug the motor connectors, the charger inhibit, and the

battery connector into the power podꢀ See figure 6ꢀ

12ꢀ Reinstall the rear shroud and tighten the fastenersꢀ

Figure 18. Underside of Armrest

Swing-away Footrests

Swing-away Footrests (SFRs) enable you to rotate the footrests

to the side before you transfer onto or off or your power chairꢀ

To rotate the SFRs:

1ꢀ Push in the release leverꢀ See figure 19ꢀ

2ꢀ Rotate the SFRsꢀ

SFR RELEASE LEVER

FOOTREST

EXTENSION

To adjust the SFR length:

FOOTREST

ADJUSTMENT

SCREWS

1ꢀ Remove the two adjustment screws from the side of each

footrest extensionꢀ See figure 19ꢀ

2ꢀ Slide the footrest up or down to the desired lengthꢀ

3ꢀ Reinstall the two adjustment screwsꢀ

Elevating Leg Rests (Optional)

Figure 19. Swing-Away Footrests

Elevating Leg Rests (ELRs) offer an infinite range of adjustment

for the leg angle and a footrest adjustment range of 12–19 inꢀ

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V I ꢀ C O M F O R T A D J U S T M E N T S

To rotate the ELRs:

1ꢀ Push in release leverAꢀ See figure 20ꢀ

2ꢀ Rotate the ELRsꢀ

RELEASE LEVERA

RELEASE LEVERB

To adjust the ELR angle:

1ꢀ Push down release lever Bꢀ See figure 20ꢀ

2ꢀ Move the leg rest to the desired angleꢀ

LEG REST EXTENSION

LEG REST

ADJUSTMENT

SCREWS

To adjust the ELR length:

1ꢀ Remove the two adjustment screws from the side of each

leg rest extensionꢀ See figure 20ꢀ

2ꢀ Slide the leg rest up or down to the desired lengthꢀ

3ꢀ Reinstall the two adjustment screwsꢀ

Figure 20. Elevating Leg Rests

Anti-Tip Wheels

The anti-tip wheels are designed to give your power chair

increased stability on rough surfacesꢀ The anti-tip wheels are

preset at the factory for smooth surfaces or indoor use onlyꢀ

If you plan on using your power chair on rough surfaces, it

may be necessary to adjust the anti-tip wheels to better suit

your needsꢀ The anti-tip wheels may need adjustment if the

followingoccurs:

ANTI-TIP WHEEL

n When coming to a stop, your power chair tips forward

excessivelyꢀ

n The anti-tip wheels constantly rub the groundꢀ

Figure 21. Anti-Tip WheelAssembly

WARNING! Consult your authorized Pride Provider before attempting to change the anti-tip wheel

height! Changing the anti-tip wheel height affects handling under acceleration!

WARNING! The higher you raise the anti-tip wheels, the more you increase your power chair’s

tendency to tilt forward while decelerating# You can compensate for this by moving the seat

assembly farther to the back of your power chair#

PROHIBITED! Do not remove the anti-tip wheels#

NOTE: Each drive tire must be inflated to 35 psi (if equipped with pneumatic tires) and the user

must also be seated in the power chair in order to properly adjust the anti-tip wheels#

To adjust the anti-tip wheels:

1ꢀ Loosen boltAꢀ See figure 21ꢀ

2ꢀ Remove bolt Bꢀ

3ꢀ Raise or lower the anti-tip wheelꢀ Each hole is 1/2-inꢀ apartꢀ

4ꢀ Reinstall bolt Bꢀ

5ꢀ Tighten boltAꢀ

6ꢀ Raise or lower the other anti-tip wheel so that it is at the same heightꢀ

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Jet 10 Ultra/RevA/Apr04

V I I ꢀ B A T T E R I E S A N D C H A R G I N G

BATTERIES AND CHARGING

The Jet 10 Ultra uses two long-lasting, 12-volt, deep-cycle batteriesꢀ These batteries are sealed and maintenance freeꢀ

Since they are sealed, there is no need to check the electrolyte (fluid) levelꢀ Deep-cycle batteries are designed to handle a

longer and deeper dischargeꢀ Though they are similar in appearance to automotive batteries, they are not interchangeableꢀ

Automotive batteries are not designed to handle a long, deep discharge, and also are unsafe for use in power chairsꢀ

WARNING! Battery posts, terminals, and related accessories contain lead and lead compounds#

Wash hands after handling#

Charging the Batteries

The battery charger is essential in providing long life for your power chair batteriesꢀ It is designed to optimize your power

chair’s performance by charging the batteries safely, quickly, and easilyꢀ The battery charging system consists of the

onboard battery charger, the charger circuit fuse, and the ammeterꢀThe ammeter indicates the rate of charge necessary to

fully recharge the batteriesꢀ It is also a good indication of whether or not the charger is workingꢀ The ammeter and the

charger are only functional when the charger power cord is plugged into a wall outletꢀThe charging circuit has anATO fuse

that protects the ammeterꢀ See figure 6ꢀ

WARNING! You must recharge your power chair’s batteries with the supplied onboard charger# Do

not use an automotive-type battery charger#

PROHIBITED! Removal of grounding prong can create electrical hazard# If necessary, properly

install an approved 3-pronged adapter to an electrical outlet having 2-pronged plug access# Failure

to heed could result in personal injury and/or property damage#

PROHIBITED! Never use an extension cord to plug in your battery charger# Plug the charger directly

into a properly wired standard wall outlet#

Tochargethebatteriesusingtheonboardcharger:

1ꢀ Positiontherearofyourpowerchairclosetoastandardwalloutletꢀ

2ꢀ BecertainthecontrollerpoweristurnedoffandthefreewheelleversareintheengagedpositionꢀSeeIVꢀ“TheJet10Ultraꢀ”

3ꢀ PlugtheonboardACpowercordintotheonboardACpowercordreceptacleonthepowerbase, thenintothewalloutletꢀThe

powerchairincorporatesaninhibitfunctionthatdisablesthepowerchairwhenthechargerispluggedintoawalloutletꢀ

4ꢀ Theammeterindicateshowmuchchargeisneededtofullychargethebatteriesꢀ Waitaboutaminuteforthechargertowarmupꢀ

Theammetermaymoveashighas5ꢀ5amps, thengraduallymovebackdownto0ampsasthebatterieschargeꢀ

5ꢀ Werecommendyouchargethebatteriesfor8to14hoursꢀAsthebatteriescharge, theammeterneedleslowlydropsto0ꢀWhen

thebatteriesarefullycharged, theneedlevibratesonoraboutthe0markontheammeterꢀ

6ꢀ Whenyourpowerchair’sbatteriesarefullycharged,disconnecttheonboardACpowercord,windupthecordandstoreitinasafe

placeꢀ

Tochargethebatteriesusingtheoptionaloff-boardcharger:

1ꢀ Positionyourpowerchairnexttoastandardwalloutletꢀ

2ꢀ Becertainthecontrollerpoweristurnedoffꢀ

3ꢀ Plugtheoff-boardchargerintotheoff-boardchargersocketonthecontrollerꢀSeeVIIIꢀ“Operationꢀ”

4ꢀ Plugtheoff-boardchargerintothewalloutletꢀ

5ꢀ IfitisaPrideoff-boardcharger,thentherearetwolightsinitꢀTheredlightindicatesthatpowertotheoff-boardchargerisonꢀThe

greenlightindicatesthatthebatteriesarefullychargedꢀIfitisnotaPrideoff-boardcharger,thenfollowtheinstructionssuppliedby

themanufacturerꢀ

6ꢀ Whenthebatteriesarefullycharged,unplugtheoff-boardchargerfromthewalloutletandthenfromthecontrollerꢀ

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V I I ꢀ B A T T E R I E S A N D C H A R G I N G

Battery Break-in

To break in new batteries for maximum efficiency:

1ꢀ FullyrechargeanynewbatterypriortoitsinitialuseꢀThisbringsthebatteryuptoabout90%ofitspeakperformancelevelꢀ

2ꢀ Operate your power chair throughout the house and yardꢀ Move slowly at first, and don’t stray too far until you become

accustomedtothecontrolsandbreakinthebatteriesꢀ

3ꢀ Givethebatteriesanotherfullchargeof8to14hoursandoperateyourpowerchairagainꢀThebatterieswillnowperformatover

90%oftheirpotentialꢀ

4ꢀ Afterfourorfivechargingcycles,thebatterieswilltopoffat100%chargeandlastforanextendedperiodꢀ

Frequently Asked Questions (FAQs)

Howdoesthechargerwork?

The battery charger takes the standard wall outlet voltage of 120 VAC (alternating current) and converts it to 24 VDC

(direct current)ꢀThe power chair batteries use direct current to run your power chairꢀ When the battery voltage is low, the

charger works harder to charge the batteryꢀThis is why the ammeter initially reads 5 or more ampsꢀAs the battery voltage

approaches full charge, the charger doesn’t work as hard to complete the charging cycleꢀ This explains why the ammeter

drops as it approaches a full chargeꢀ When the battery is fully charged, the amperage from the charger is nearly at zeroꢀ This

is how the charger maintains a charge but does not overcharge the batteryꢀ

CanIuseadifferentbatterycharger?

You should use the charger supplied with the power chairꢀ It is the safest, most efficient tool to charge the batteriesꢀ We do

not recommend using other types of chargers (eꢀgꢀ, an automotive battery charger)ꢀ

NOTE: Your power chair’s charger will not operate after the batteries have been discharged to

nearly zero voltage# If this happens, call your authorized Pride Provider for assistance#

Howoften must I charge thebatteries?

Many factors come into play when deciding how often to charge the batteriesꢀYou may use your power chair all day on a

daily basis or you may not use it for weeks at a timeꢀ

n Daily Use

If you use your power chair on a daily basis, charge the batteries as soon as you are finished using your power chairꢀ

Your power chair will be ready each morning to give you a full day’s serviceꢀ It is recommended that you charge the

batteries 8 to 14 hours after daily useꢀ

n InfrequentUse

If you use your power chair infrequently (once a week or less), you should charge the batteries at least once per week

for 12 to 14 hoursꢀ

NOTE: Keep your batteries fully charged and avoid deeply discharging your batteries# Do not

charge the batteries for more than 24 hours at a charging cycle#

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Jet 10 Ultra/RevA/Apr04

V I I ꢀ B A T T E R I E S A N D C H A R G I N G

How can I get maximum range or distance per charge?

Rarely do you have an ideal driving situation such as smooth, flat, hard terrain with no wind, hills, or curvesꢀ More often you

are presented with hills, sidewalk cracks, uneven and loosely packed surfaces, curves, and windꢀAll of these factors will

affect the distance or running time per battery chargeꢀ Below are a few suggestions for obtaining the maximum range per

charge:

n Always charge the batteries fully prior to your tripꢀ

n Plan your trip in advance to avoid inclines if possibleꢀ

n Limit baggage weight to essential itemsꢀ

n Try to maintain an even speed and avoid stop-and-go drivingꢀ

What type of batteries should I use?

We recommend deep-cycle batteries that are sealed and maintenance freeꢀ BothAGM and Gel-Cell are deep-cycle

batteries that are similar in performanceꢀ

Use these specifications to reorder deep-cycle batteries:

BATTERYSPECIFICATIONS

Type:

Deep-cycle(AGMorGel-Cell)

Size:

U-1

Voltage:

12Veach

WARNING! Corrosive chemicals contained in batteries# Use only AGM or Gel-Cell batteries to

reduce the risk of leakage or explosive conditions#

Why do my new batteries seem weak?

Deep-cycle batteries employ a much different chemical technology than that used in car batteries, nickel-cadmium (nicads),

or in other common battery typesꢀ Deep-cycle batteries are specifically designed to provide power, drain down their

charge, and then accept a relatively quick rechargeꢀAGM and Gel-Cell batteries should be charged as often as possibleꢀ

They do not have a “memory” like nickel-cadmium batteriesꢀ

We work closely with our battery manufacturer to provide a battery that best suits your power chair’s specific demandsꢀ

Fresh batteries arrive regularly at Pride and are promptly shipped with a full chargeꢀ During shipping, the batteries encoun-

ter temperature extremes that may influence initial performanceꢀ Heat robs the charge from the battery, and cold slows the

power available and extends the time needed to recharge the battery (just as with a car battery)ꢀ

It might take a few days for the temperature of the battery to stabilize and adjust to its new ambient temperatureꢀ More

importantly, it will take a few “charging cycles” (a partial drain— then a full recharge) to establish the critical chemical

balance that is essential to the battery’s peak performance and long lifeꢀ It will be well worth it to take the time to break in

your battery properlyꢀ

NOTE: The useful life of a battery is quite often a reflection of the care it receives#

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V I I ꢀ B A T T E R I E S A N D C H A R G I N G

How can I ensure maximum battery life?

Afully charged deep-cycle battery will provide reliable performance and extended battery lifeꢀ Keep your power chair’s

batteries fully charged whenever possibleꢀ Batteries that are regularly and deeply discharged, infrequently charged, or

stored without a full charge may be permanently damaged, causing unreliable power chair operation and limited battery lifeꢀ

How should I store my power chair and its batteries?

If you do not use your power chair regularly, we recommend maintaining battery vitality by charging the batteries at least

once per weekꢀ

If you do not plan on using your power chair for an extended period, fully charge the batteries prior to storageꢀ Disconnect

the battery harnesses and store the power chair in a warm, dry environmentꢀAvoid temperature extremes, such as freezing

and excessively hot conditions, and never attempt to charge a frozen batteryꢀAcold or frozen battery should be warmed

for several days prior to rechargingꢀ

What about public transportation?

AGM and Gel-Cell batteries are designed for application in power chairs and other mobility vehiclesꢀ These batteries are

FederalAviationAdministration (FAA) approved, allowing safe transportation on aircraft, buses, and trains, as there is no

danger of spillage or leakageꢀ We suggest you contact the carrier’s ticket counter in advance to determine that carrier’s

specific requirementsꢀ

What about shipping?

If you wish to use a freight company to ship your power chair to your final destination, repack your power chair in the

original shipping container and ship the batteries in separate boxesꢀ

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Jet 10 Ultra/RevA/Apr04

V I I I ꢀ O P E R A T I O N

VSI CONTROLLER

The electronic controller is what you use to operate your power chairꢀ It takes the battery voltage and sends it to the

appropriate systemꢀ The electronic controller enables you to move the power chair, as well as monitor battery charge,

electronic controller functions, and the condition of your electrical systemꢀ The VSI controller is an integral electronic

controllerꢀAll of the electronics necessary to operate the power chair are contained in one moduleꢀ See figure 22ꢀTypically,

the VSI is mounted to one of the armrests and is connected to the motors, batteries, and the onboard charger on the power

baseꢀ

The VSI consists of:

1ꢀ joystick

2ꢀ keypad

3ꢀ off-board charger socket

4ꢀ charger inhibit connector

5ꢀ battery connector

6ꢀ motor connector

7ꢀ motor connector

Joystick

The joystick controls the direction and speed of your power chairꢀ When you move the joystick from the neutral (center)

position, the electromagnetic brakes release and allow your power chair to moveꢀ The farther you push the joystick from

its neutral position, the faster your power chair movesꢀ When you release the joystick and allow it to return to the neutral

position, you engage the electromagnetic brakesꢀ This causes your power chair to decelerate and come to a complete stopꢀ

WARNING! If your power chair begins to move in an unexpected manner, immediately release the

joystick# Unless the joystick is damaged, this action should stop your power chair#

Figure 22. VSI Controller

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V I I I ꢀ O P E R A T I O N

Keypad

The keypad is located in front of the joystickꢀ It contains

keys necessary to operate your power chairꢀ See figure 23ꢀ

On/Off Key

The on/off key turns the VSI on and offꢀ

WARNING! Unless faced with an emer-

gency situation, do not use the on/off

key to stop the chair# This will cause

the power chair to stop abruptly#

WARNING! Always turn the power off

when you are stationary to prevent un-

expected movement#

Battery Condition Meter

The battery condition meter is located in front of the joy-

stickꢀ See figure 23ꢀ This is a 10-segment illuminated dis-

play that indicates that the VSI is powered on and also

gives the battery status, the VSI status, and the electrical

system statusꢀ

n Red, yellow, andgreenlightslit:Batteriescharged;VSI

andelectricalsystemOKꢀ

n Redandyellowlightslit:Chargebatteriesifpossible;VSI

andelectricalsystemOKꢀ

Figure 23. VSI Controller Keypad

n Redlightsonlylitorslowflash:Chargebatteriesassoon

aspossible;VSIandelectricalsystemOKꢀ

n Rapidflashoflights:IndicatesafaultintheVSIortheelectricalsystemꢀReferto“VSIErrorCodesꢀ”

n Ripplesidetosideoflights:ThejoystickwasnotintheneutralpositionwhenthecontrollerwaspoweredonꢀIfyouget“ripple

sidetosideoflights,”turnoffthecontroller,allowthejoysticktoreturntotheneutralposition,thenturnonthecontrollerꢀ

NOTE: If you still get “ripple side to side of lights,” contact your authorized Pride Provider#

NOTE: When the batteries approach a discharged state, the first red light will begin to slowly

flash, reminding you the batteries need to be charged immediately!

Speed Keys

There are two keys that control the speedꢀ Press the speed increase key to increase the speedꢀ Press the speed decrease

key to decrease the speedꢀ The speed setting is displayed on the maximum speed indicatorꢀ

NOTE: We recommend that the first few times you operate your power chair, you set the speed to

the slowest setting until you become familiar with your new power chair#

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Jet 10 Ultra/RevA/Apr04

V I I I ꢀ O P E R A T I O N

Horn Key

The horn key activates the hornꢀ

Locking/Unlocking the VSI

The VSI has a feature that enables you to lock your power chair to prevent unauthorized useꢀ

To lock the VSI:

1ꢀ With the VSI powered on, press and hold the on/off keyꢀAfter 1 second, the VSI should beepꢀ

2ꢀ Release the on/off keyꢀ

3ꢀ Push the joystick to the full forward position until the VSI beepsꢀ

4ꢀ Pull the joystick to the full rearward position until the VSI beepsꢀ

5ꢀ Release the joystickꢀ There should be a long beepꢀ

6ꢀ The VSI is now lockedꢀ

To unlock the VSI:

1ꢀ Press the on/off key to power on the VSIꢀ The maximum speed indicator should ripple side to sideꢀ

2ꢀ Push the joystick to the full forward position until the VSI beepsꢀ

3ꢀ Pull the joystick to the full rearward position until the VSI beepsꢀ

4ꢀ Release the joystickꢀ There should be a long beepꢀ

5ꢀ The VSI is now unlockedꢀ

NOTE: If the above procedure fails to either lock or unlock the VSI, contact your authorized Pride

Provider#

Off-board Charger Socket

You may use an off-board charger to charge the power chair batteries through the 3-pin socket located on the front of the

VSIꢀ If you use an off-board charger, the charger current should not exceed 12 ampsꢀ Contact your authorized Pride

Provider for more informationꢀ

WARNING! Only chargers with Neutrik NC3MX plugs should be connected to the off-board charger

socket# See your authorized Pride Provider for more information#

Motor Connectors

This connects the VSI to the power chair’s motors and motor brakesꢀ

Charger Inhibit Connector

This connects the VSI to the onboard battery chargerꢀ This connection provides an inhibit that disables the VSI when the

battery charger is onꢀ The charger inhibit connector is coded with colored dotsꢀ The dots are positioned so that you align

the flat side of the male connector with the flat side of the female connector before making the connectionꢀ

WARNING! Failure to properly align the connectors can result in damage to the VSI, the charger,

and the connectors#

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V I I I ꢀ O P E R A T I O N

Battery Connector

This connects theVSI to the power chair’s batteriesꢀ

Thermal Rollback

TheVSI controller is equipped with a thermal rollback circuitꢀThe circuit monitors the temperature of the controller, which

roughly translates to motor temperatureꢀ In the event that the VSI controller becomes excessively hot (above 140° F),

motor current (amperage) is reducedꢀ For every degree above 140° F, the motor current limit is reduced by ꢀ55 amps until

the VSI controller reaches 158° F, at which time the current output is reduced to zeroꢀ This reduces your power chair’s

“power,” which could also reduce your power chair’s speed, and allows the electrical components and motors to cool

downꢀ When the temperature returns to a safe level, your power chair resumes its normal operationꢀ

VSI Error Codes

TheVSI controller is designed with the user’s safety as the prime considerationꢀ It incorporates many sophisticated self-

test features which search for potential problems at a rate of 100 times per secondꢀ If the VSI detects a problem either in

its own circuits or in the power chair’s electrical system, it may decide to stop the power chair, depending on the severity

of the problemꢀTheVSI is designed to maximize the user’s safety under all normal conditionsꢀ The table below identifies

the individual error codesꢀ Error codes are displayed as a rapid flashing of the lightsꢀ If you get one of these error codes,

contact your authorized Pride Providerꢀ

FLASHING

LIGHTS

DIAGNOSIS AND SOLUTION

The battery needs charging or there is a bad connection to the batteryꢀ Check the connections to

the batteryꢀ If the connections are good, try charging the batteryꢀ

The left motor has a bad connectionꢀ Check the left motor connectionꢀ

The left motor has a short circuit to a battery connectionꢀ Contact your authorized Pride Providerꢀ

The right motor has a bad connectionꢀ Check right motor connectionꢀ

The right motor has a short circuit to a battery connectionꢀ Contact your authorized Pride Providerꢀ

The power chair is being inhibited by the battery chargerꢀ Unplug the battery chargerꢀ

A joystick fault is indicatedꢀ Make sure that the joystick is in the neutral (center) position before

turning on the controllerꢀ

A controller system fault is indicatedꢀ Make sure that all connections are secureꢀ

The parking brakes have a bad connectionꢀ Check the parking brake and motor connectionsꢀ

Make sure the controller connections are secureꢀ

An excessive voltage has been applied to the controllerꢀ This is usually caused by a poor battery

connectionꢀ Check the battery connectionsꢀ

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Jet 10 Ultra/RevA/Apr04

I X ꢀ C A R E A N D M A I N T E N A N C E

CARE AND MAINTENANCE

Your Jet 10 Ultra is a sophisticated power chairꢀ Like any motorized vehicle, it requires routine maintenance checksꢀYou

can perform some of these checks, but others require assistance from your authorized Pride Providerꢀ Preventive mainte-

nance is very importantꢀ If you follow the maintenance checks in this section as scheduled, you can help ensure that your

power chair gives you years of trouble-free operationꢀ If you have any doubt as to your power chair’s care or operation,

contact your authorized Pride Providerꢀ

WARNING! Prevent injury# Do not service the power chair when the seat is occupied#

Your power chair, like most electrical equipment, is susceptible to damage from the elementsꢀAvoid damp areas of

any kindꢀ

WARNING! Direct exposure to water or dampness could cause the power chair to malfunction

electronically and mechanically# Water can cause electrical components to corrode and the chair’s

frame to rust#

Should your power chair come in contact with water:

1ꢀ Dry your power chair as thoroughly as possible with a towelꢀ

2ꢀ Allow your power chair to sit in a warm, dry place for 12 hours to allow unseen water to evaporateꢀ

3ꢀ Check the joystick operation and the brakes before using your power chair againꢀ

4ꢀ If any inconsistencies are found, take your power chair to your authorized Pride Providerꢀ

Temperature

n SomeofthepartsofyourpowerchairaresusceptibletoextremechangesintemperatureꢀAlwayskeepyourpowerchairbetween

thetemperaturesof18°Fand122°Fꢀ

n InextremelycoldtemperaturesthebatteriesmayfreezeꢀThespecifictemperatureatwhichtheyfreezedependsonanumberof

factors, suchasbatterycharge, usage, andcompositionofthebatteries(eꢀgꢀ,AGMorGel-Cell)ꢀ

n Temperaturesabove122°FmaycauseyourpowerchairtooperateatareducedspeedꢀThisreducedspeedisasafetyfeaturebuilt

intothecontrollerthathelpspreventdamagetothemotorandotherelectricalcomponentsꢀSeeVIIIꢀ“Operationꢀ”

General Guidelines

n Avoid knocking or bumping the controller, especially the joystickꢀ

n Avoid prolonged exposure of your power chair to extreme conditions, such as heat, cold, or moistureꢀ

n Keep the controller cleanꢀ

n Check all connectors to ensure that they are all tight and secured properlyꢀ

n Make sure the drive tires are inflated to 35 psi (if equipped with pneumatic tires)ꢀ

WARNING! Overinflating tires can cause them to explode and can result in personal injury#

WARNING! Do not use a high pressure hose to inflate your tires#

n Use a rubber conditioner on the tire sidewalls to help preserve themꢀ

WARNING! Never use a rubber conditioner on the tread area of the tires; doing so may make the

tires slippery and cause your power chair to skid#

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I X ꢀ C A R E A N D M A I N T E N A N C E

n The body shroud has been sprayed with a clear sealant coatingꢀYou can apply a light coat of car wax to help it retain

its high-gloss appearanceꢀ

n Check all electrical connectionsꢀ Make sure they are tight and are not corrodedꢀ Batteries must sit flat within the battery

tray,withthebatteryterminalsfacinginward, towardeachotherꢀRefertothebatterywiringlabelforthecorrectwiringlayoutꢀ

n All wheel bearings are prelubricated and sealedꢀ They require no subsequent lubricationꢀ

Daily Checks

n With the controller turned off, check the joystickꢀ Make sure it is not bent or damaged and that it returns to the neutral

position when you release itꢀ Check the rubber boot around the base of the joystick for damageꢀ Visually inspect the

bootꢀ Do not handle or try to repair itꢀ See your authorized Pride Provider if there is a problemꢀ

n Visually inspect the controller cableꢀ Make sure that it is not frayed, cut, or has any wires exposedꢀ See your authorized

Pride Provider if there is a problemꢀ

n Check for flat spots on solid tiresꢀ Flat spots could adversely affect stabilityꢀ

Weekly Checks

n Disconnect and inspect the controller battery doorꢀ Look for corrosionꢀ Contact your authorized Pride Provider if

necessaryꢀ

n Ensure that all parts of the controller system are securely fastened to your power chairꢀ Do not overtighten any screwsꢀ

n Check for proper tire inflationꢀ There should be 35 psi in each tire (if equipped with pneumatic tires)ꢀ If a tire does not

hold air, see your authorized Pride Provider for replacement of the tubeꢀ

n Check the brakesꢀ This test should be carried out on a level surface with at least three feet of clearance around your

power chairꢀ

To check the brakes:

1ꢀ Turn on the controller and turn down the speed level of your power chairꢀ

2ꢀ After one second, check the battery condition meterꢀ Make sure that it remains onꢀ

3ꢀ Slowly push the joystick forward until you hear the electromagnetic brakes clickꢀ Immediately release the joystickꢀYou

must be able to hear each electromagnetic brake operating within a few seconds of joystick movementꢀ Repeat this test

three times, pushing the joystick backwards, then left, and then rightꢀ

Monthly Checks

n Check that the anti-tip wheels do not rub the ground when you operate the power chairꢀAdjust them as necessaryꢀ See

VIꢀ “ComfortAdjustmentsꢀ”

n Check for extreme wear on the anti-tip wheelsꢀ Replace them as necessaryꢀ

n Check for drive tire wearꢀ See your authorized Pride Provider for repairꢀ

n Check the caster wheels for wearꢀ Replace them as necessaryꢀ

n Check the caster forks for damage or fluttering which indicates that they may need to be adjusted or have the bearings

replacedꢀ See your authorized Pride Provider for repairꢀ

n Keep your power chair clean and free of foreign material, such as mud, dirt, hair, food, drink, etcꢀ

Yearly Checks

Take your power chair to your authorized Pride Provider for yearly maintenanceꢀ This helps ensure that your power chair

is functioning properly and helps prevent future complicationsꢀ

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Jet 10 Ultra/RevA/Apr04

I X ꢀ C A R E A N D M A I N T E N A N C E

Storage

Your power chair should be stored in a dry place, free from temperature extremesꢀWhen storing, disconnect the batteries

from the power chairꢀ See VIIꢀ “Batteries and Chargingꢀ”

WARNING! If you fail to store the unit properly, the frame can rust and the electronics can be

damaged#

Cleaning Instructions

WARNING! Never hose off your power chair or place it in direct contact with water# Your power

chair has a painted, ABS plastic body shroud that allows it to be easily wiped clean with a damp

cloth#

WARNING! Never use any chemicals to clean a vinyl seat, as they may cause the seat to become

slippery or dry out and crack# Use soapy water and dry the seat thoroughly#

Tire/Wheel Replacement

If you have pneumatic tires and you have a flat tire, you can replace the tubeꢀ If your chair is equipped with a solid tire

insert, then you must replace the whole wheel assemblyꢀ Replacement tires, tubes, and wheel assemblies are readily

available through your authorized Pride Providerꢀ

WARNING! To avoid possible injury, be

sure that the controller’s power is turned

off and the power chair is not in

freewheel mode before performing this

procedure#

WARNING! Completely deflate the tire

before attempting repair#

Follow these easy steps for a quick and safe repair

for both pneumatic and solid tires:

DRIVE WHEEL NUT

1ꢀ Turnoffthepowertothecontrollerꢀ

2ꢀ Setthepowerchairuponblocksꢀ

3ꢀ Ifyouarechangingapneumatictire, completelydeflateit

Figure 24. Motor

beforeremovingthewheelꢀ

4ꢀ RemovethedrivewheelnutfromthewheelhubꢀSeefigure24ꢀ

5ꢀ Pullthewheelofftheaxleꢀ

6ꢀ Removethescrewsthatfastenthetworimhalvestogetherꢀ

Seefigure25ꢀ

7ꢀ Removetheoldtubefromthepneumatictireandreplaceit

withanewtubeorreplacetheentireassemblyifitisasolid

tireꢀ

8ꢀ Screwtogetherthetworimhalvesꢀ

9ꢀ SlidethewheelbackontotheshaftꢀMakesurethatthekeyis

intheaxleslotꢀ

10ꢀ Reinstallthedrivewheelnutontothewheelhubandtightenꢀ

11ꢀ Inflate the pneumatic tire to 35 psi (if equipped with

pneumatictires)ꢀ

Figure 25. Jet 10 Ultra Drive Wheel

12ꢀ Removethepowerchairfromtheblocksꢀ

Jet 10 Ultra/RevA/Apr04

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I X ꢀ C A R E A N D M A I N T E N A N C E

Battery Replacement

Abattery wiring diagram is printed on a decal located on the battery trayꢀ See VIIꢀ “Batteries and Charging” for correct

battery specificationsꢀ

WARNING! Prevent injury# Do not replace battery when seat is occupied#

WARNING! Battery posts, terminals, and related accessories contain lead and lead compounds#

Wear goggles and gloves when handling batteries and wash hands after handling#

WARNING! Power chair batteries are heavy# See specifications table# If you are unable to lift that

much weight, be sure to get help# Lifting beyond your capacity can result in personal injury#

To replace the batteries:

1ꢀ Turn off the power to the controllerꢀ

2ꢀ Make sure that the power chair is in drive modeꢀ See IVꢀ “The Jet 10 Ultraꢀ”

3ꢀ Turn the rear shroud fasteners one-quarter turn in any directionꢀ See figure 5ꢀ

4ꢀ Remove the rear shroudꢀ

5ꢀ Unplug the battery connectorꢀ See figure 26ꢀ

6ꢀ Remove the retaining pin from foot platform and lift the platform off of the power baseꢀ See figure 16ꢀ

7ꢀ Slide the battery tray forwardꢀ

8ꢀ Unfasten the reusable strap around the front batteryꢀ

9ꢀ Disconnect the wiring harness from the front batteryꢀ

10ꢀ Remove the front batteryꢀ

11ꢀUnfastenthereusablestraparoundthebackbatteryꢀ

12ꢀDisconnectthewiringharnessfromthebackbatteryꢀ

BATTERY CONNECTOR

THERMAL FUSES

QUICK DISCONNECT

MAIN CIRCUIT BREAKER

Figure 26. Jet 10 Ultra Battery Connections

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Jet 10 Ultra/RevA/Apr04

I X ꢀ C A R E A N D M A I N T E N A N C E

13ꢀ Removethebackbatteryꢀ

14ꢀ PlaceanewbackbatteryonthebatterytrayꢀMakesurethat

theterminalsarefacingforwardꢀ

15ꢀ Fastenthereusablestraparoundthebackbatteryꢀ

16ꢀConnectthewiringharnessestothebackbatteryꢀSeefigures

26 and 27ꢀ

WARNING! Prevent injury# Use only the

quick disconnect harness supplied with

the Jet 10 Ultra# It has a thermal fuse

on each lead#

Figure 27. Battery Wiring Diagram

17ꢀ Place a new battery in the front of the battery trayꢀ Make sure that the terminals are facing backwardꢀ

WARNING! Prevent injury# Make sure you tighten the fasteners so that the connections are secure#

18ꢀ Fastenthereusablestraparoundthefrontbatteryꢀ

19ꢀ ConnectthewiringharnessestothefrontbatteryꢀSeefigures26and27ꢀ

20ꢀ Slidethebatterytraybackintothepowerbaseꢀ

NOTE: Make sure that the power pod is out of the way when reinstalling the batteries#

21ꢀ Reinstall the foot platformꢀ

22ꢀ Reconnect the battery connectorꢀ

23ꢀ Reinstall the rear shroud and tighten the fastenersꢀ

24ꢀ Charge the batteriesꢀ See VIIꢀ “Batteries and Chargingꢀ”

When to See Your authorized Pride Provider for Service

The following symptoms could indicate a serious problem with your power chairꢀ If necessary, contact your authorized

Pride ProviderꢀWhen calling, have the model number, serial number, nature of the problem, and the error code if availableꢀ

n Motor noise

n Frayed harnesses

n Cracked or broken connectors

n Jerky motion

n Uneven wear on any of the tires

n Pulling to one side

n Bent or broken wheel assemblies n Does not power up

n Powers up, but does not move

Corrective Maintenance

If the battery condition meter does not light up when you turn on the power:

n Check the harness connectionsꢀ Make sure they are tightꢀ

n Check the circuit breakerꢀ Reset it if necessaryꢀ

n Check the battery connectionsꢀ

If the above conditions prove normal, you can load test the batteries with a battery load testerꢀThese testers are available

at automotive parts storesꢀ Disconnect both batteries before load testing and follow the directions that come with the load

testerꢀ If either one of the batteries fails the load test, replace both of themꢀ If your power chair still does not power up,

contact your authorized Pride Providerꢀ

Jet 10 Ultra/RevA/Apr04

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X ꢀ W A R R A N T Y

FIVE-YEAR LIMITED WARRANTY

For five (5) years from the date of purchase, Pride will repair or replace at our option to the original purchaser free of

charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in

material and/or workmanship:

Structural frame components, including:

lMain Frame

lSeat Post

ONE-YEAR LIMITED WARRANTY

For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser free of

charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in

material and/or workmanship:

Electronic components, including:

l ChargerAssembly

l Controller

Main frame assemblies, including:

l Anti-tip forks lCaster forks

l Caster beam

lMetal seat framing

l Joystick

l Accesories

Other components, including:

l Brakes

l Bearings and bushings

l Electrical Harness

lMotor/gearbox assembly

lFoot riggings

lFoot rigging mounting brackets

lPlastic components,

excluding body

SIX-MONTH WARRANTY

For six (6) months from the date of purchase, Pride will repair or replace at our option to the original purchaser free of

charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in

material and/or workmanship:

l Batteries

WARRANTY EXCLUSIONS

l ABS Plastic shrouds and footrests lMotor brushes

l Fuses lTires and tubes

lUpholstery and seating

l Circumstances beyond the control of Pride

l Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically

authorized by Pride Mobility Products Corporation

l Repairs and/or modifications made to any part without specific consent from Pride

Damage caused by:

l Contamination

l Abuse, misuse, accident, or negligence

l Battery fluid spillage or leakage

l Commercial use, or use other than normal

l Improper operation, maintenance, or storage

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Jet 10 Ultra/RevA/Apr04

X ꢀ W A R R A N T Y

SERVICE CHECKS AND WARRANTY SERVICE

Warranty service must be performed by an authorized Pride Providerꢀ Do not return faulty parts to Pride without prior

written authorizationꢀ All transportation costs and shipping damage incurred while submitting parts for repair or re-

placement are the responsibility of the purchaserꢀ

Failure to follow the instructions, warnings, and notes in this manual and those located on your Pride product can result

in personal injury or product damage and will void Pride’s product warrantyꢀ

There is no other express warrantyꢀ

IMPLIED WARRANTIES

Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year

from the date of purchase and to the extent permitted by lawꢀAny and all implied warranties are excludedꢀThis is the

exclusive remedyꢀ Liabilities for consequential damages under any and all warranties are excludedꢀ

Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation

incidental or consequential damagesꢀ The above limitation or exclusion may not apply to youꢀ

This warranty gives you specific rights, and you may also have other rights which vary from state to stateꢀ

Please fill out and return the product registration card to Prideꢀ This will aid Pride in providing the best possible

technical and customer serviceꢀ

Jet 10 Ultra/RevA/Apr04

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N O T E S

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Jet 10 Ultra/RevA/Apr04

N O T E S

Jet 10 Ultra/RevA/Apr04

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Model #____________

Controller

Serial #____________

Thank you for

Joystick Serial #

making the Jet 10

Ultra your choice

in power chairsꢀ

Power Module Serial #

We have

thoroughly

inspected your

Jet 10 Ultraꢀ The

following

checkmarks

indicate that it

has been tested,

driven, and

Inclusion

of all

Parts

Fit and Finish

inspectedꢀ

Performance

Pride keeps a more detailed report on file at the factoryꢀ

Inspector

Date Inspected

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