Synergy TRU-Balance
BASIC OPERATION INSTRUCTIONS
Po GCTMController
ACN# 088 609 661
ACN# 088 609 661
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TABLE OF CONTENTS
INTRODUCTION ................................................................................. 4
GC CONTROLLER ............................................................................. 6
PRECAUTIONARY GUIDELINES................................................. 6
OPERATING THE GC CONTROLLER...................................... 10
LOCK MODE....................................................................................... 12
THERMAL ROLLBACK .................................................................. 13
FAULT CODES ................................................................................... 13
CARE AND MAINTENANCE ........................................................ 14
WARRANTY ........................................................................................ 14
GC Controller
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4
Basic Operation Instructions
INTRODUCTION
WELCOME to Pride Mobility Products Corporation (Pride). The product you
have purchased combines state-of-the-art components with safety, comfort, and
styling in mind. We are confident that the design features will provide you with the
conveniences you expect during your daily activities. Understanding how tosafely
operate and care for this product should bring you years of trouble free operations
and service.
Readand followall instructions, warnings, and notes in this manual and all other
accompanying literature before attempting to operate this product for the first
time. In addition, yoursafetydepends upon you, as well as your provider, caretaker,
or healthcare professional in using good judgement.
Thismanualistobeusedinadditiontothepowerbaseowner’smanualthatcamewith
yourpowerchair.Ifthereisanyinformationinthismanualwhichyoudonotunderstand,
or if you require additional assistance for setup or operation, please contact your
authorizedPrideProvider. Failure to follow the instructions, warnings, and notes
in this manual and those located on your Pride product can result in personal
injury and/orproduct damage and will void Pride’s product warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter,
or modify this product or remove or render inoperable or unsafe any guards,
shields, or other safety features of this product; fail, refuse, or neglect to install any
retrofit kits from time to time provided by Pride to enhance or preserve the safe
use of this product.
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual.
We would also like to hear about the safety and reliability of your new Pride
product, and about the service you received from your authorized Pride Provider.
Please notify us of any change of address, so we can keep you apprised of important
information about safety, new products, and new options that can increase your
ability to use and enjoy your Pride product. Please feel free to contact us at the
following address:
GC Controller
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Basic Operation Instructions
5
NOTE: If you ever lose or misplace your product registration card or your
copy of this manual, contact us and we will be glad to send you a new one
immediately.
My authorized Pride Provider Is:
Name: _____________________________________________________
Address:____________________________________________________
Phone Number: ______________________________________________
Purchase Date: _______________________________________________
GC Controller
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6
Basic Operation Instructions
GC CONTROLLER
The GC Controller is a fully-programmable, modular electronic controller system
that allows you to operate your power chair. It is designed to allow the user to have
complete control over chair movement and speed.
The controller has been pre-programmed to meet a typical user’s needs. The
program is set using either a personal computer with software provided by the
controller manufacturer or with a hand-held programmer, also provided by the
controller manufacturer.
WARNING! The controller program can affect speed,
acceleration, deceleration, dynamic stability, and braking.
If it is programmed incorrectly or outside of the safe limits
as determined by your healthcare professional, it can create
a dangerous situation. Only the power chair manufacturer,
an authorized representative of the manufacturer, or a trained
service technician should program the controller.
PRECAUTIONARY GUIDELINES
Before operating the GC controller, please read the following. These guidelines
are provided for your benefit and will aid you in the safe operation of the control
system.
! Turn off the power to the controller when transferring to or from your power
chair.
! Follow all of the procedures and heed the warnings as explained in your power
chair owner’s manual.
Failure to heed the above warnings can result in personal injury and/or
equipment damage.
GC Controller
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Basic Operation Instructions
7
Electromagnetic and Radio Frequency Interference (EMI/RFI)
WARNING! Laboratory tests have shown that electromagnetic
and radio frequency waves can have an adverse affect on
the performance of electrically-powered mobility vehicles.
Electromagnetic and Radio Frequency Interference can come from sources such as
cellular phones, mobile two-way radios (such as walkie-talkies), radio stations, TV
stations, amateurradio(HAM)transmitters, wirelesscomputerlinks, microwavesig-
nals, pagingtransmitters, andmedium-rangemobiletransceiversusedbyemergency
vehicles. In some cases, these waves can cause unintended movement or damage to
thecontrolsystem. Everyelectrically-poweredmobilityvehiclehasanimmunity(or
resistance) to EMI. The higher the immunity level, the greater the protection against
EMI. This product has been tested and has passed at an immunity level of 20 V/m.
WARNING! Be aware that cell phones, two-way radios,
laptops, and other types of radio transmitters may cause
unintended movement of your electrically-powered mobility
vehicle due to EMI. Exercise caution when using any of these
items while operating your mobility vehicle and avoid coming
into close proximity of radio and TV stations.
WARNING! The addition of accessories or components to
the electrically-powered mobility vehicle can increase the
susceptibility of the vehicle to EMI. Do not modify your power
chair in any way not authorized by Pride.
WARNING! The electrically-powered mobility vehicle itself
can disturb the performance of other electrical devices
located nearby, such as alarm systems.
NOTE: For further information on EMI/RFI, go to the Resource Center on
your power chair off as soon as it is safe to do so. Call Pride or your autho-
rized Pride Provider to report the incident.
GC Controller
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8
Basic Operation Instructions
GC Controller Features
Figure 1 provides information on the GC components and connections. Use this
diagram to familiarize yourself with the function and location of each component
before using the GC Controller.
The following functions are available with the GC Controller:
! Joystick Control
The joystick is used to control the direction and speed of the power chair.
! SpeedAdjustment
The user can increase or decrease the maximum speed of the power chair.
! Thermal Rollback
A safety feature designed to prevent the power chair from overheating and
causing damage to the motors or controller.
GC Controller
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Basic Operation Instructions
9
Horn Key
Activates a warning horn.
Battery Condition Meter
Series of five colored LEDs
which display the speed setting
and/or battery condition.
On/Off Key
Press to power on or off the
power chair and controller.
Speed Dial
Turn to increase or decrease
maximum speed.
Joystick
A multi-functional tool used
to control speed & direction.
Figure 1. GC Components and Connections
GC Controller
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10
Basic Operation Instructions
OPERATING THE GC CONTROLLER
The GC controllerisused to operate your power chair and all of its components.
The GC Controller system consists of (see figure 2):
1. joystick
2. control panel
3. joystick module
4. power module
1
2
3
4
Figure 2. GC Controller
Joystick Control
The joystick controls the driving speed and direction of the power chair. When the
joystick is at rest, it is in the neutral (center) position, and the chair is stationary. In
order to drive the chair, the joystick must be taken out of neutral. Moving the
joystick in any direction will switch the chair from neutral to drive, and the chair
will move in the direction indicated by joystick position. The farther away from the
neutral position the joystick is, the faster the chair will move in that direction. To
stop chair movement, simply release the joystick or move it back to the neutral
position. The chair’s electromagnetic brakes will engage after the chair has come
to a controlled stop.
GC Controller
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Basic Operation Instructions
11
Maximum Speed Indicator/
Battery Condition Meter
On/Off Key
Speed Dial
Horn Key
Joystick
Figure 3. Controller Keypad
Control Panel
The control panel is located directly in front of the joystick. It contains keys and a
dial that you will use to control your power chair. See figure 2.
On/Off Key
The on/off key turns the system on and off.
WARNING! Unless faced with an emergency situation, do
not use the on/off key to stop the chair. This will cause the
power chair to stop abruptly.
WARNING! Always turn the power off when you are stationary
to prevent unexpected movement.
Horn Key
The horn key activates a warning horn.
GC Controller
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12
Basic Operation Instructions
Speed Dial
The GC Controller provides a speed dial to control the speed of the power chair.
See figure 3.
To change the speed:
1. Push the on/off key to power on the chair and the controller.
2. To increase your speed, turn the speed dial clockwise.
3. To decrease your speed, turn the speed dial counterclockwise.
NOTE: We recommend that the first few times you operate your power
chair, you set the speed to the slowest setting until you become familiar
with your new power chair.
Maximum Speed Indicator/Battery Condition Meter
The maximum speed indicator/battery condition meter consists of five LEDs ar-
ranged in an arc over the on/off and horn keys. See figure 1. When functioning as
the battery condition meter, this indicates the status of the electrical system using
LED codes. For example, as the battery voltage drops, the number of LEDs
reduces from right to left. When the battery capacity drops to 10% or below, the
left red LED will flash.
Battery condition meter codes are as follows:
! Left Red LED Flashing Slowly or Steady: Battery charge is low; Charge
the batteries as soon as possible.
! Step up of LEDs:The controller is in programming, inhibit, or charging mode.
! All LEDs Flashing Quickly: The joystick was not in the center position
when the power was switched on, or the controller system detected a fault;
Refer to the Fault CodeTable.
LOCK MODE
The controller is equipped with a feature that enables you to “lockout” unautho-
rized users.
To lock the controller:
1. While the power is on, press and hold the on/off key until it beeps
(approximately 1 second.)
GC Controller
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Basic Operation Instructions
13
2. Release the on/off key.
3. Move the joystick to the full forward position until it beeps.
4. Move the joystick to the full rearward position until it beeps.
5. Release the joystick. There will be one long beep. The controller system is
now locked.
NOTE: The maximum speed indicator/battery condition meter will be rip-
pling from side to side. The sequence will continue until the power is
turned off or until the controller is unlocked.
To unlock the controller:
1. Press the on/off key to turn on the controller. The maximum speed indicator/
battery condition meter will ripple the “locked”sequence.
2. Move the joystick to the full forward position until it beeps.
3. Move the joystick to the full rearward position until it beeps.
4. Release the joystick. There will be one long beep. The controller system is
now unlocked.
THERMAL ROLLBACK
The GC Controller is equipped with a thermal rollback circuit which monitors the
temperature of the chair’s motors and controller. If either exceeds the safe operating
temperature, the controller reduces the output to 50% of full operation level. This
reduces the chair’s speed and allows a cool down period. Once the temperature
returns to a safe level, the chair will resume normal operation.
FAULT CODES
The battery condition meter will flash fault codes when the controller system detects
an abnormal condition in the electrical system. All of the battery condition meter
LEDs will flash a number of times quickly, then pause, then flash again.The battery
condition meter will continue to flash the fault codes until the problem is fixed. The
table below identifies the individual fault codes. If any of these fault codes persist,
contact your authorized Pride Provider.
GC Controller
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14
Basic Operation Instructions
Fault
Probable Cause(s)
Possible Solution
Code
1 Flash
The batteries need charging. Check the battery connections. If the
There is a bad connection
to the batteries.
battery connections are good, then
try charging the batteries.
2 Flashes
3 Flashes
4 Flashes
5 Flashes
6 Flashes
7 Flashes
There is a bad connection on Check the left motor connections and
the left motor. wiring harnesses.
The left motor has a short to Contact your authorized Pride
a battery connection. Provider.
There is a bad connection on Check the right motor connections
the right motor. and wiring harnesses.
The right motor has a short to Contact your authorized Pride
a battery connection.
The charge inhibit has been
activated.
Provider.
Make sure that the battery charger
is not connected to the power base.
Make sure the joystick is in the center
position and then power off and on
again.
There is a joystick fault.
8 Flashes
9 Flashes
There is a control system fault. Check power module and joystick
module connections and wiring.
The park brakes have a bad
connection.
Check the left and right motor
connections and wiring.
10 Flashes An excessive voltage has
been applied to the control
system.
Check the battery connections.
CARE AND MAINTENANCE
Refer to your power chair owner’s manual for proper cleaning and disposal
instructions.
WARRANTY
For two (2) years from the date of purchase, Pride will repair or replace at our
optiontotheoriginalpurchaser, freeofcharge, thecontrolleroranyofitscomponents
found upon examination by an authorized representative of Pride to be defective
in material and/or workmanship.
GC Controller
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NOTES
GC Controller
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Pride Mobility Products Corporation
182 Susquehanna Avenue
Exeter, PA 18643-2694
USA
Pride Mobility Products Company
380 Vansickle Road Unit 350
St. Catharines, Ontario L2R 6P7
Canada
Pride Mobility Products Ltd.
Unit 106, Heyford Park Camp Road
Upper Heyford, Oxfordshire OX25 5HA
Pride Mobility Products Australia Pty. Ltd.
21 Healey Road
Dandenong, 3175
Victoria, Australia
Pride Mobility Products Italia S.r.l.
Via del Progresso - ang. Via del Lavoro
Loc. Prato della Corte
00065-Fiano Romano (RM)
Pride Mobility Products Europe B.V.
Tijnmuiden 28
1046 AL Amsterdam
The Netherlands
*I NFMANU3355*
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