Pride Mobility Mobility Aid INFMANU1773 User Manual

Synergy TRU-Balance  
BASIC OPERATION INSTRUCTIONS  
TM  
Po  
Remote Plus Controller  
Remote Plus  
Controller  
ACN# 088 609 661  
ACN# 088 609 661  
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TABLE OF CONTENTS  
INTRODUCTION ................................................................................. 4  
REMOTE PLUS CONTROLLER ................................................... 6  
PRECAUTIONARY GUIDELINES................................................. 6  
OPERATING THE REMOTE PLUS CONTROLLER............ 10  
3-PIN OFF-BOARD CHARGER/PROGRAMMING SOCKET . 13  
CONTROLLER COMMUNICATIONS CONNECTOR ........... 14  
ACTUATOR ADJUSTMENT ......................................................... 14  
SPEED ADJUSTMENT/PROFILE SELECT........................... 15  
SLEEP MODE .................................................................................... 15  
THERMAL ROLLBACK .................................................................. 15  
FAULT CODES ................................................................................... 16  
CARE AND MAINTENANCE ........................................................ 17  
WARRANTY ........................................................................................ 17  
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4
Basic Operation Instructions  
INTRODUCTION  
WELCOME to Pride Mobility Products Corporation (Pride). The product you  
have purchased combines state-of-the-art components with safety, comfort, and  
styling in mind. We are confident that the design features will provide you with the  
conveniences you expect during your daily activities. Understanding how tosafely  
operate and care for this product should bring you years of trouble free operations  
and service.  
Readand followall instructions, warnings, and notes in this manual and all other  
accompanying literature before attempting to operate this product for the first  
time. In addition, yoursafetydepends upon you, as well as your provider, caretaker,  
or healthcare professional in using good judgement.  
Thismanualistobeusedinadditiontothepowerbaseowner’smanualthatcamewith  
yourpowerchair.Ifthereisanyinformationinthismanualwhichyoudonotunderstand,  
or if you require additional assistance for setup or operation, please contact your  
authorizedPrideProvider. Failure to follow the instructions, warnings, and notes  
in this manual and those located on your Pride product can result in personal  
injury and/orproduct damage and will void Pride’s product warranty.  
PURCHASER’S AGREEMENT  
By accepting delivery of this product, you promise that you will not change, alter,  
or modify this product or remove or render inoperable or unsafe any guards,  
shields, or other safety features of this product; fail, refuse, or neglect to install any  
retrofit kits from time to time provided by Pride to enhance or preserve the safe  
use of this product.  
INFORMATION EXCHANGE  
We want to hear your questions, comments, and suggestions about this manual.  
We would also like to hear about the safety and reliability of your new Pride  
product, and about the service you received from your authorized Pride Provider.  
Please notify us of any change of address, so we can keep you apprised of important  
information about safety, new products, and new options that can increase your  
ability to use and enjoy your Pride product.  
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Basic Operation Instructions  
5
NOTE: If you ever lose or misplace your product registration card or your  
copy of this manual, contact us and we will be glad to send you a new one  
immediately.  
My authorized Pride Provider Is:  
Name: _____________________________________________________  
Address:____________________________________________________  
Phone Number: ______________________________________________  
Purchase Date: _______________________________________________  
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6
Basic Operation Instructions  
REMOTE PLUS CONTROLLER  
The Remote Plus Controller is a fully-programmable, modular electronic controller  
system that allows you to operate your power chair. It is designed to allow the user  
to have complete control over chair movement and speed.  
The controller has been pre-programmed to meet a typical user’s needs. The  
program is set using either a personal computer with software provided by the  
controller manufacturer or with a hand-held programmer, also provided by the  
controller manufacturer.  
WARNING! The controller program can affect speed,  
acceleration, deceleration, dynamic stability, and braking.  
If it is programmed incorrectly or outside of the safe limits  
as determined by your healthcare professional, it can create  
a dangerous situation. Only the power chair manufacturer,  
an authorized representative of the manufacturer, or a trained  
service technician should program the controller.  
PRECAUTIONARY GUIDELINES  
Before operating the Remote Plus Controller, please read the following. These  
guidelines are provided for your benefit and will aid you in the safe operation of  
the controller system.  
! Turn off the power to the controller when transferring to or from your power  
chair.  
! Follow all of the procedures and heed the warnings as explained in your power  
chair owners manual.  
Failure to heed the above warnings can result in personal injury and/or  
equipment damage.  
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Basic Operation Instructions  
7
Electromagnetic and Radio Frequency Interference (EMI/RFI)  
WARNING! Laboratory tests have shown that electromagnetic  
and radio frequency waves can have an adverse affect on  
the performance of electrically-powered mobility vehicles.  
Electromagnetic and Radio Frequency Interference can come from sources such as  
cellular phones, mobile two-way radios (such as walkie-talkies), radio stations, TV  
stations, amateurradio(HAM)transmitters, wirelesscomputerlinks, microwavesig-  
nals, pagingtransmitters, andmedium-rangemobiletransceiversusedbyemergency  
vehicles. In some cases, these waves can cause unintended movement or damage to  
thecontrolsystem. Everyelectrically-poweredmobilityvehiclehasanimmunity(or  
resistance) to EMI. The higher the immunity level, the greater the protection against  
EMI. This product has been tested and has passed at an immunity level of 20 V/m.  
WARNING! Be aware that cell phones, two-way radios,  
laptops, and other types of radio transmitters may cause  
unintended movement of your electrically-powered mobility  
vehicle due to EMI. Exercise caution when using any of these  
items while operating your mobility vehicle and avoid coming  
into close proximity of radio and TV stations.  
WARNING! The addition of accessories or components to  
the electrically-powered mobility vehicle can increase the  
susceptibility of the vehicle to EMI. Do not modify your power  
chair in any way not authorized by Pride.  
WARNING! The electrically-powered mobility vehicle itself  
can disturb the performance of other electrical devices  
located nearby, such as alarm systems.  
NOTE: For further information on EMI/RFI, go to the Resource Center on  
your controller off as soon as it is safe to do so. Call Pride or your authorized  
Pride Provider to report the incident.  
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8
Basic Operation Instructions  
Remote Plus Controller Features  
Figure 1 provides information on the Remote Plus components and connections.  
Use this diagram to familiarize yourself with the function and location of each  
component before using the Remote Plus Controller.  
The following functions are available with the Remote Plus Controller:  
! Joystick Control  
The joystick is used to control the direction and speed of the power chair.  
! ActuatorAdjustment  
The user can control positioning of power accessory actuators with the Remote  
Plus.  
! Drive Profile Selection  
The user can select one of five available drive profiles.  
! SpeedAdjustment  
The user can increase or decrease the maximum speed of the power chair.  
! Sleep Mode  
This feature is designed to preserve battery charge, and can be disabled through  
programming.  
! Thermal Rollback  
This is a safety feature designed to prevent the power chair from overheating  
and causing damage to the motors or controller.  
NOTE: The Remote Plus can be programmed to have up to five drive  
profiles or one drive profile and five speed adjustments.  
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9
On/Off Button  
Press to power on or off the  
power chair and controller.  
Battery Condition Meter  
Indicates the approximate  
amount of battery life using  
color-coded LED bars.  
Mode Button  
Used to select the various  
functions available with the  
Remote Plus.  
Horn Button  
Activates a warning horn.  
Actuator Indicators  
Four LEDs indicate  
recline, tilt, power leg  
rests, and elevating seat  
actuator modes.  
Speed/Profile Indicator  
Series of five colored LEDs  
which display the speed or  
profile setting.  
Joystick  
A multi-functional tool used  
to control speed, direction,  
and actuator adjustment.  
BACK VIEW  
Off-board Charger/  
Programming Port  
Used to charge or  
program the power base.  
Mounting Bracket Access  
An alternate Remote Plus mounting option  
may be available with your power chair.  
Harness Connector Port  
Used to connect the Remote Plus to the  
power base.  
Figure 1. Remote Plus Components and Connections (3-Key Shown)  
Remote Plus Controller  
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10  
Basic Operation Instructions  
OPERATING THE REMOTE PLUS CONTROLLER  
The Remote Plus Controller is used to operate your power chair and all of its  
components.  
The Remote Plus controller consists of (see figure 2):  
1. joystick  
2. keypad  
3. controller communications connector  
4. 3-pin off-board charger/programming socket  
5. power module  
6. intermediate harness with charger connection  
Joystick Control  
The joystick controls the direction and speed of your power chair. When you  
move the joystick from the neutral (center) position, the electromagnetic brakes  
release and allow your power chair to move. The farther you push the joystick  
from its neutral position, the faster your power chair moves. When you release the  
joystick and allow it to return to the neutral position, you engage the electromag-  
netic brakes. This causes your power chair to decelerate and come to a complete  
stop.  
Keypad  
The keypad is located directly in front of the joystick. It contains keys that you will  
use to control your power chair. See figures 3 and 4.  
On/Off Key  
The on/off key turns the system on and off.  
WARNING! Unless faced with an emergency situation, do  
not use the on/off key to stop the chair. This will cause the  
power chair to stop abruptly.  
WARNING! Always turn the power off when you are stationary  
to prevent unexpected movement.  
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Basic Operation Instructions  
11  
1
2
6
4
5
3
Figure 2. Remote Plus Controller  
Figure 4. 7-Key Controller Keypad  
Figure 3. 3-Key Controller Keypad  
Remote Plus Controller  
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12  
Basic Operation Instructions  
Mode Key (Speed Settings)  
The mode key controls the speed settings. The Remote Plus speed settings range  
from 1 to 5. Typically, the slowest speed setting is 1 and the fastest speed setting  
is 5. The settings are indicated by the number of lights that are lit on the speed  
setting indicator.  
NOTE: The speed settings are preset at the factory. If your authorized  
Pride Provider changes the order of these settings, please make note of  
these changes. Contact your authorized Pride Provider for more informa-  
tion.  
NOTE: Profiled joysticks function differently than those without profiles.  
If your power chair was programmed with more than one drive profile,  
contact your authorized Pride Provider for more information regarding  
operation.  
Horn Key  
The horn key activates a warning horn.  
Battery Condition Meter  
The battery condition meter is a 10-segment illuminated display located in front of  
the joystick. When the lights are on, it indicates that there is power to the Remote  
Plus. The lights also indicate battery status, Remote Plus operational status, and  
electrical system status.  
! Red, yellow, and green lights lit: Batteries charged; controller and electrical  
system OK.  
! Red and yellow lights lit:Charge batteries if possible; controller and electrical  
system OK.  
! Red lights only lit or slow flash: Charge batteries as soon as possible;  
controller and electrical system OK.  
! Rapid flash of lights: The Remote Plus has detected a problem in the electrical  
system and power chair drive operation is inhibited. Refer to Fault Codes.”  
! Ripple up and down of lights: The joystick was not in the neutral position  
when the controller was turned on. If you get ripple up and down of lights,”  
turn off the controller and allow the joystick to return to the neutral position,  
then turn on the controller.  
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Basic Operation Instructions  
13  
NOTE: If you still get “ripple up and down of lights,” contact your au-  
thorized Pride Provider.  
NOTE: When the batteries approach a discharged state, the red lights  
will begin to slowly flash, reminding you the batteries need to be charged  
immediately!  
Right/Left Turn Indicator Keys (For Optional Equipment)  
The right/left turn indicator keys toggle either the left or right turn indicators. Press  
once to turn on and press again to turn off.You can also turn off the selected turn  
indicator by pressing the opposite indicator key or the hazard key.  
Light Key (For Optional Equipment)  
Thelightkeyturnstheheadlights/taillightsonandoffindependentofotherindicators.  
Hazard Key (For Optional Equipment)  
The hazard key activates both turn indicators at the same time. You can only  
cancel this by pressing the hazard key again.  
Power Accessory Indicator (For Optional Equipment)  
Indicates the selected power accessory. This is for optional accessories only.  
NOTE: If your power chair is equipped with power accessories such as a  
power elevating seat or power elevating leg rests, you can operate them  
through the keypad and joystick. Refer to “Actuator Adjustment.”  
3-PINOFF-BOARDCHARGER/  
PROGRAMMINGSOCKET  
You may use an off-board charger to  
charge your power chair batteries  
through the 3-pin socket located on the  
front of the Remote Plus. See figure 5.  
If you use an off-board charger, the  
charger current should not exceed 8  
amps. Contact your authorized Pride  
Provider for more information.  
Figure 5. 3-pin Off-Board Charger  
Socket  
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14  
Basic Operation Instructions  
WARNING! Only chargers with Neutrik NC3MX plugs should  
be connected to the 3-pin off-board charger/programming  
socket. See your authorized Pride Provider for more  
information.  
NOTE: Changes to the programming can only be made by an autho-  
rized Pride Provider.  
CONTROLLER COMMUNICATIONS CONNECTOR  
ThecontrollercommunicationsconnectorprovidestheRemotePluswithaconnection  
to the power module via an intermediate harness equipped with an onboard/off-  
board charger connector.  
ACTUATOR ADJUSTMENT  
The Remote Plus Controller can control five actuators using the mode key and the  
joystick. The active actuator is indicated by an illuminated actuator LED. See  
figure 6.  
To select and adjust an actuator:  
1. Press the on/off key to power on the  
controller.  
2. Press the mode key twice to select  
RECLINE (BACK ONLY)  
TILT (BACK AND  
BASE)  
ActuatorAdjustment Mode.  
3. Push the joystick to the right to cycle  
through the available actuators. The  
actuatorindicatorswilldisplaywhich  
ELEVATING SEAT  
actuator is activated. See figure 6.  
4. When the desired actuator is  
selected, give a forward command  
to the joystick to raise the actuator  
or give a reverse command to the  
joystick to lower the actuator.  
(BASE ONLY)  
LEFT POWER LEG REST  
RIGHT POWER LEG REST  
Figure 6. Actuator Selection  
5. Press the mode key again to return  
to the Drive Mode.  
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15  
SPEED ADJUSTMENT/PROFILE SELECT  
To select a speed setting:  
1. Press the on/off key to power on the controller.  
2. Press the mode key once.  
3. To increase chair speed, push the joystick to the right. Each time you push the  
joystick, you will increase the speed setting in the speed setting indicator.  
4. To decrease chair speed, push the joystick to the left. Each time you push the  
joystick, you decrease the speed setting in the speed setting indicator.  
5. Once you select the desired speed setting, press the mode key once to keep  
the setting or push the joystick in the forward or reverse direction. The chair  
will resume operation at the selected speed.  
NOTE: Drive profiles are set by your authorized Pride Provider. Contact  
your authorized Pride Provider to change a drive profile or change speed  
settings.  
SLEEP MODE  
The Remote Plus Controller features a sleep mode. Sleep mode is a built-in circuit  
that will automatically shut off the main power if the joystick is not moved in any  
direction for a period of time. This time factor is programmed into the controller.  
To restore power and continue, push any key on the control panel.  
THERMAL ROLLBACK  
The Remote Plus Controller is equipped with a thermal rollback circuit which  
monitors the temperature of the chairs motors and controller. If either exceeds  
the safe operating temperature, the controller reduces the output to 50% of full  
operation level. This reduces the chairs speed and allows a cool down period.  
Once the temperature returns to a safe level, the chair will resume normal operation.  
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16  
Basic Operation Instructions  
FAULT CODES  
The battery condition meter will flash fault codes when the controller system detects  
an abnormal condition in the electrical system. All of the battery condition meter  
LEDs will flash a number of times quickly, then pause, then flash again.The battery  
condition meter will continue to flash the fault codes until the problem is fixed. The  
following table identifies the individual fault codes. If you receive any of these fault  
codesorifyouexperienceanyotherproblems, contactyourauthorizedPrideProvider.  
Fault  
Code  
1 Flash  
Probable Cause(s)  
Possible Solution  
The batteries need charging. Check the battery connections. If the  
There is a bad connection  
to the batteries.  
battery connections are good, then  
try charging the batteries.  
2 Flashes  
3 Flashes  
4 Flashes  
5 Flashes  
6 Flashes  
7 Flashes  
There is a bad connection on Check the left motor connections and  
the left motor. wiring harnesses.  
The left motor has a short to Contact your authorized Pride  
a battery connection. Provider.  
There is a bad connection on Check the right motor connections  
the right motor. and wiring harnesses.  
The right motor has a short to Contact your authorized Pride  
a battery connection.  
The charge inhibit has been  
activated.  
Provider.  
Make sure that the battery charger  
is not connected to the power base.  
Make sure the joystick is in the center  
position; power the unit off and then  
on again.  
There is a joystick fault.  
8 Flashes  
9 Flashes  
There is a control system fault. Check power module and joystick  
module connections and wiring.  
The park brakes have a bad  
connection.  
Check the left and right motor  
connections and wiring.  
10 Flashes An excessive voltage has  
been applied to the control  
system.  
Check the battery connections.  
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NOTES  
B
CARE AND MAINTENANCE  
Refer to your power chair owners manual for proper cleaning and disposal  
instructions.  
WARRANTY  
For two (2) years from the date of purchase, Pride will repair or replace at our  
optiontotheoriginalpurchaser, freeofcharge, thecontrolleroranyofitscomponents  
found upon examination by an authorized representative of Pride to be defective  
in material and/or workmanship.  
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NOTES  
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B
NOTES  
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Pride Mobility Products Corporation  
182 Susquehanna Avenue  
Exeter, PA 18643-2694  
USA  
Pride Mobility Products Company  
380 Vansickle Road Unit 350  
St. Catharines, Ontario L2R 6P7  
Canada  
Pride Mobility Products Ltd.  
Unit 106, Heyford Park Camp Road  
Upper Heyford, Oxfordshire OX25 5HA  
Pride Mobility Products Australia Pty. Ltd.  
21 Healey Road  
Dandenong, 3175  
Victoria, Australia  
Pride Mobility Products Italia S.r.l.  
Via del Progresso - ang. Via del Lavoro  
Loc. Prato della Corte  
00065-Fiano Romano (RM)  
Pride Mobility Products Europe B.V.  
Tijnmuiden 28  
1046 AL Amsterdam  
The Netherlands  
*I NFMANU1773*  
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