Premio Computer Personal Computer Apollo Shadowhawk User Manual

Apollo/Shadowhawk  
u s e r m a n u a l  
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System Manual  
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ii  
PREMIO System Manual  
Copyright  
PREMIO is a registered trademark of Premio Computer, Inc. All  
other brands and product names are trademarks or registered  
trademarks of their respective companies.  
© 1997 by Premio Computer, Inc. All rights reserved.  
Printed in Taiwan.  
Version 2.0, September, 1997.  
Disclaimers  
PREMIO makes no representation or warranties, either expressed  
or implied, with respect to the contents of this publication and  
specifically disclaims the implied warranties of merchantability  
or fitness for a particular purpose. PREMIO shall not be liable for  
technical or editorial errors or omissions in this publication, or  
for incidental or consequential damages resulting from the  
furnishing, performance, or use of this publication. We reserve  
the right to revise this publication and to make changes from  
time to time in its contents without notification.  
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iii  
Contents  
GETTING STARTED ..................................................................1  
Setting Up........................................................................2  
Switches and Indicators.................................................3  
UPGRADING ..............................................................................5  
Opening the System Unit...............................................6  
Installing an Expansion Card ........................................7  
Installing Memory ...........................................................8  
Installing a SIMM .................................................................8  
Removing a SIMM................................................................9  
Installing a DIMM ................................................................9  
Removing a DIMM.............................................................10  
Installing a Hard Drive..................................................11  
GETTING HELP........................................................................12  
Troubleshooting ...........................................................12  
Monitor Does Not Work .....................................................12  
Keyboard Does Not Work...................................................13  
Mouse Does Not Work........................................................13  
System Unit Problems.........................................................14  
Hard Disk Problems............................................................14  
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iv  
PREMIO System Manual  
Warranty Service.......................................................... 15  
Technical Support........................................................ 15  
PREMIO on the Internet............................................... 15  
APPENDIX................................................................................16  
Limited 3-Year Warranty.............................................. 16  
FCC Standards ............................................................. 18  
Important Safety Instructions..................................... 19  
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Getting Started  
®
Your PREMIO system consists of three components:  
a mid-tower or desktop system unit  
a keyboard  
a mouse  
Add your choice of monitor, and your system is ready to use.  
System Unit  
Mid-tower system  
Keyboard  
Mouse  
Desktop system  
System Unit  
Mouse  
Keyboard  
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2
PREMIO System Manual  
Setting Up  
To set up your PREMIO system, simply connect your monitor,  
the mouse, the keyboard, and any additional components you  
want to use to the system unit.  
Follow these easy steps:  
1 Attach your monitor’s video cable  
Power Connector  
Mouse Connector  
to the video connector.  
2 Attach the mouse cable to the  
mouse connector.  
Keyboard Connector  
USB Connector  
3 Attach the keyboard cable to the  
keyboard connector.  
Serial-1 Connector  
Serial-2 Connector  
4 Attach the cables for any  
additional components, such as a  
printer, scanner, or modem, to the  
parallel, serial, or universal serial  
bus (USB) connector, as directed  
in the component’s manual.  
Parallel Connector  
Video Connector  
5 If your system is equipped for  
multimedia, attach your speakers  
and microphone to the sound card  
connectors.  
Sound Card Connectors  
6 Plug your monitor’s power cord into a power outlet.  
7 Attach the female end of the system power cord to the  
system unit’s power connector, and then plug the other  
end of the cord into a power outlet.  
Your PREMIO system is now ready to use. To start the system,  
turn on your monitor’s power switch and then press the system  
power switch as shown on the next page.  
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Switches and Indicators  
3
Switches and Indicators  
The system unit’s front panel provides access to the CD-ROM  
and floppy drives, and to the system’s switches and indicator  
lights.  
The illustration below shows a mid-tower system. If you have a  
desktop system, turn to the illustration on the next page.  
The CD-ROM drive reads  
information on CDs.  
The floppy drive reads and  
writes information on  
diskettes.  
Mid-tower system  
CD ROM Drive  
Floppy Drive  
The power switch turns the  
system on and off.  
The hard drive indicator  
lights when the hard drive is in  
use.  
Power Switch  
The power indicator lights  
when the system is on.  
Hard Drive Indicator  
Power Indicator  
The reset button restarts the  
system.  
Reset Button  
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4
PREMIO System Manual  
Desktop system  
Reset Button  
Power Switch  
CD ROM Drive  
Floppy Drive  
Hard Drive Indicator  
Power Indicator  
The reset button restarts the system.  
The hard drive indicator lights when the hard drive is in  
use.  
The power indicator lights when the system is on.  
The power switch turns the system on and off.  
The CD-ROM drive reads information on CDs.  
The floppy drive reads and writes information on  
diskettes.  
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Upgrading  
You can upgrade your PREMIO system with:  
Expansion cards  
More memory  
An additional hard drive  
To install an upgrade, you must open the system unit. Before  
proceeding, read the important cautionary note below. Then  
follow the steps on the next page.  
Caution! Static discharge can cause permanent damage to  
internal electronic components of your computer. Always use  
the following precautions when working inside the system unit:  
Wear a grounding wrist strap (available at most  
electronics stores) when handling electronic components.  
Do not remove a component from its antistatic packaging  
until you are ready to install it.  
Keep one hand in contact with the metal system case.  
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6
PREMIO System Manual  
Opening the System Unit  
Note Opening the system unit could affect your warranty.  
Check with the dealer where you purchased your system before  
opening the system unit.  
To open the system unit, follow these steps  
Mid-tower system  
1 Turn off the system and  
unplug the power cord.  
2 Remove the screws securing  
the side panel (mid-tower)  
or case (desktop) at the rear  
of the system unit.  
3 Slide the side panel or case  
up and to the rear, and  
remove it.  
Desktop system  
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Installing an Expansion Card  
7
Installing an Expansion Card  
To install an expansion card, open the system unit as described  
on the  
previous  
page.  
Then  
follow  
these  
steps:  
1 Remove the screw securing  
the slot bracket cover for the  
expansion slot you want to  
use. Save the screw to secure the expansion card.  
2 Insert the expansion card  
firmly into the slot, making  
sure it is seated completely.  
3 Secure the card with the  
saved screw.  
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8
PREMIO System Manual  
Installing Memory  
Note For details on memory configuration, including the  
placement and type of memory to use in your system, refer to  
the motherboard user’s manual that came with your system.  
Follow these general guidelines when adding memory:  
Use only the same type of memory throughout. For  
example, do not mix EDO and fast page memory.  
SIMMs must be installed in pairs, and both SIMMs in the  
pair must be the same size and speed. For example, do  
not install one 16-MB and one 8-MB SIMM.  
Installing a SIMM  
To install a SIMM, follow these steps:  
1 Insert the SIMM into the socket at a  
45° angle. (SIMMs can be installed  
only one way.)  
2 Gently press the SIMM up into a  
vertical position until it snaps into  
place. The SIMM’s clips will hold it  
firmly at a 90° angle when it is  
properly installed.  
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Installing Memory  
9
Removing a SIMM  
To remove a SIMM, follow these steps:  
1 Press the holding clips on both sides of the SIMM  
outward to release it.  
2 Tilt the SIMM to a 45° angle.  
3 Pull the SIMM up and out of the socket.  
Installing a DIMM  
To install a DIMM, follow these steps:  
1 Insert the DIMM vertically into the  
socket. (DIMMs can fit into the slot  
only one way.)  
2 Push down on the DIMM to seat it,  
and then raise the plastic clips at  
either side to lock it in place.  
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10 PREMIO System Manual  
Removing a DIMM  
To remove a DIMM, follow these steps:  
1 Push down and out on the plastic  
clips at either end to release  
them.  
2 Pull the DIMM up and out of the  
socket.  
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Installing a Hard Drive  
11  
Installing a Hard Drive  
To install a hard drive in your system, follow these steps:  
Mid-tower system  
Desktop system  
1 Disconnect the hard drive cable and power connector.  
2 Remove the two screws securing the drive bay.  
3 Slide the bay toward the rear of the system unit to  
remove it.  
4 Insert the new drive into an open position in the bay and  
secure it with four screws.  
5 Slide the bay back into the system unit and secure it with  
two screws.  
6 Connect the cables.  
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Getting Help  
Troubleshooting  
Your PREMIO system is designed to provide years of trouble-  
free performance. If you have a problem with your system, first  
check the information in this section for a quick solution.  
Monitor Does Not Work  
If your monitor appears not to be working properly:  
Check that the monitor’s power cable is securely attached  
to the monitor and to an outlet that is receiving power.  
Check that the monitor’s video cable is securely attached  
to the monitor and to the system unit’s video card  
connector.  
Check that the monitor’s power switch is on.  
Adjust the monitor’s brightness and contrast controls.  
If possible, substitute another monitor that is in good  
working order. If the substitute works, your monitor may  
need repair or replacement.  
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Troubleshooting  
13  
Keyboard Does Not Work  
If the NumLock indicator in the upper right corner of the  
keyboard does not light when the system powers up, or the  
keyboard does not work:  
Check that the keyboard cable is securely attached to the  
system unit’s keyboard connector.  
If possible, substitute another keyboard that is in good  
working order. If the substitute works, your keyboard  
may need replacement.  
Mouse Does Not Work  
If your mouse pointer does not move or moves erratically when  
you move the mouse:  
Check that the mouse cable is securely attached to the  
mouse connector on the system unit.  
Disassemble the mouse and clean the roller ball.  
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14 PREMIO System Manual  
System Unit Problems  
The fan inside the system unit should make a low, steady sound  
when operating properly. If the fan is totally silent:  
Check that the system power cord is securely attached to  
the back of the system unit and to a power outlet. Verify  
that the outlet has power.  
If possible, substitute another power cord that is in good  
working order. If the substitute works, replace your  
power cord.  
If the fan makes excessive noise:  
Turn off the system, open the system unit case, and  
inspect the fan for any obstructions.  
Turn on the system and listen closely to the fan. If the  
noise comes from inside the fan housing, your power  
supply may need replacement.  
Hard Disk Problems  
Your hard disk should make a slight whirring sound when  
operating properly. If the disk is totally silent:  
Turn off the system, open the system unit case, and check  
that the power cable between the power supply and the  
hard disk is securely attached at both ends. If it is, your  
hard disk may be defective.  
If the hard disk makes excessive noise:  
Turn off the system, open the system unit case, and  
remove the hard disk power cable connector from the  
hard disk. Then turn the system back on. If the noise  
disappears, your hard disk may be defective.  
If you have more than one hard disk, repeat the same  
procedure for each disk.  
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Warranty Service  
15  
Warranty Service  
If you have a problem with your PREMIO system that requires  
service during the warranty period, contact the dealer where  
you purchased your system. Your dealer will try to resolve the  
problem for you. If your dealer cannot resolve the problem, you  
can contact PREMIO directly at the address below.  
Note To obtain warranty service, you must provide proof of  
purchase, including the purchase date.  
Technical Support  
You can contact PREMIO technical support at the following  
address:  
Premio Computer, Inc.  
918 Radecki Court  
City of Industry, CA 91748  
Telephone: 800-568-6388  
Fax: 626-839-3191  
PREMIO on the Internet  
PREMIO maintains a web page on the Internet with the latest  
information on PREMIO products, updated drivers, answers to  
common problems, a Windows 95 troubleshooting guide, and  
more. Visit our web page at:  
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Appendix  
Limited 3-Year Warranty  
Premio Computer, Inc. warrants its line of PREMIO® computer systems  
(hereinafter “Product”) to be free from defects in material and  
workmanship for a period of three (3) years from the date of original  
purchase from Premio Computer, Inc. or a Premio Computer, Inc.  
authorized reseller. This warranty does not cover monitor and LCD  
panels, nor third-party hardware and software which has a separate  
manufacturer’s warranty. Warranty for such third-party hardware and  
software, if any, is subject to the third-party’s warranty policy.  
PREMIO branded monitors are warranted as follows:  
Three (3) year parts and labor except for CRT  
One (1) year parts and labor for CRT  
PREMIO branded LCD panels are warranted as follows:  
One (1) year parts and labor  
SERVICE UNDER WARRANTY  
If this Product fails to be in good working order during this 3-  
year warranty period (or specific period of time as noted  
above), Premio Computer, Inc. will, at its option, repair or  
replace the Product. Repair parts and/or replacement Products  
may be either new or reconditioned at Premio Computer Inc.’s  
discretion. The limited warranty does not include service to  
repair damage from improper installation, abuse or  
modifications to the Product not approved in writing by Premio  
Computer, Inc. Any service repair outside the scope of this  
limited warranty shall be at Premio Computer, Inc.’s or its  
Authorized Service Provider’s rates and terms in effect.  
This warranty is valid only within the United States and applies only  
to Products which are new and in cartons which are unopened on the  
date of purchase.  
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Limited 3-Year Warranty  
17  
EXCLUSIONS FROM PREMIO, INC. LIMITED  
WARRANTY PROGRAM  
ALL OTHER EXPRESSED AND IMPLIED WARRANTIES FOR  
THIS PRODUCT, INCLUDING THE WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE, ARE HEREBY DISCLAIMED. IF THIS PRODUCT IS  
NOT IN GOOD WORKING ORDER AS WARRANTED ABOVE,  
PREMIO COMPUTER, INC.'S SOLE AND EXCLUSIVE REMEDY  
SHALL BE REPAIR OR REPLACEMENT AS STATED ABOVE.  
IN NO EVENT WILL PREMIO COMPUTER, INC. BE LIABLE TO  
THE CUSTOMER OR ANY THIRD PARTY FOR ANY  
DAMEAGES IN EXCESS OF THE PURCHASE PRICE OF THE  
PRODUCT. THIS LIMITATION APPLIES TO DAMAGES OF ANY  
KIND INCLUDING ANY DIRECT OR INDIRECT DAMAGES,  
LOST PROFITS, LOST SAVINGS OR OTHER SPECIAL,  
INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES  
WETHER ARISING OUT OF THE USE OF OR INABILITY TO  
USE SUCH PRODUCT, EVEN IF PREMIO COMPUTER, INC. OR  
AN AUTHORIZED PREMIO COMPUTER, INC.  
REPRESENTATIVE OR DEALER HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY  
ANY OTHER PARTY. SOME STATES DO NOT ALLOW THE  
EXCLUSION OR LIMITATION OF INCIDENTAL OR  
CONSEQUENTIAL DAMAGES FOR SOME PRODUCTS, SO THE  
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO  
YOU. PREMIO COMPUTER, INC. AUTHORIZED RESELLERS  
AND SERVICE PROVIDERS/PARTNERS MAY BE CHANGED,  
ADDED OR DELETED, WITHOUT NOTICE OR LIABILITY.  
PREMIO COMPUTER, INC. DISCLAIMS ANY AUTHORIZED  
RESELLERS AND SERVICE PROVIDER/PARTNER TO THE  
PROGRAM. THIS WARRANTY GIVES YOU SPECIFIC LEGAL  
RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH  
MAY VARY FROM STATE TO STATE.  
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FCC Standards  
The FCC (Federal Communications Commission) restricts the  
amount of radiation and radio frequency emissions from  
computing equipment.  
This equipment generates and uses radio frequency energy and  
if not installed and used properly in strict accordance with the  
operation instructions, reference manuals, and the service  
manual, may cause interference to radio or television reception.  
This equipment can be tested and found to comply with the  
limits for a Class B digital device pursuant to part 15 of the  
FCC rules. There limits are designed to provide reasonable  
protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate  
radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference  
to radio or television reception, which can be determined by  
turning the equipment off and on, then the user is encouraged to  
try to correct the interference by one or more of the following  
procedures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and  
receiver.  
Connect the equipment into an outlet on a circuit  
different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician  
for help.  
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Important Safety Instructions  
19  
Important Safety Instructions  
These instructions are provided by Underwriters Laboratories, Inc.  
1. Read all of these instructions and save them for later reference.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not  
use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water.  
5. Do not place this product on an unstable cart, stand or table. The  
product may fall, causing serious damage to the product.  
6. Slots and openings on the cabinet and the back or bottom are  
provided for ventilation. To ensure reliable operation of the  
product and to protect it from overheating, do not block or cover  
these openings. The openings should never be blocked by placing  
the product on a bed, sofa, rug or other similar surface. This  
product should never be placed near or over a radiator or heat  
register. This product should not be placed in a built-in  
installation unless proper ventilation is provided.  
7. This product should be operated from the type of power source  
indicated on the marking label. If you are not sure of the type of  
power available, consult your dealer or local power company.  
8. This product is equipped with a 3-wire grounding-type plug, a  
plug having a third (grounding) pin. This plug will only fit into a  
grounding-type power outlet. This is a safety feature. If you are  
unable to insert the plug into the outlet, contact your electrician to  
replace your obsolete outlet. Do not defeat the safety purpose of  
the grounding-type plug.  
9. Do not allow anything to rest on the power cord. Do not locate  
this product where the cord will be walked on.  
10. If an extension cord is used with this product, make sure that the  
total of the ampere ratings on the products plugged into the  
extension cord do not exceed the extension cord ampere rating.  
Also, make sure that the total of all products plugged into the wall  
outlet does not exceed 15 amperes.  
11. Never push objects of any kind into this product through cabinet  
slots as they may touch dangerous voltage points or short out  
parts that could result in a risk of fire or electric shock. Never  
spill liquid of any kind on the product.  
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12. Except as explained elsewhere in this manual, don't attempt to  
service this product yourself. Opening and removing those covers  
that are marked “Do Not Remove” may expose you to dangerous  
voltage points or other risks. Refer all servicing on those  
compartments to service personnel.  
13. Unplug this product from the wall outlet and refer servicing to  
qualified service personnel under the following conditions:  
A. When the power cord or plug is damaged or frayed.  
B. If liquid has been spilled into the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are  
covered by the operating instructions since improper  
adjustment of other controls may result in damage and will  
often require extensive work by a qualified technician to  
restore the product to normal operation.  
E. If the product has been dropped or the cabinet has been  
damaged.  
F. If the product exhibits a distinct change in  
performance, indicating a need for service.  
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