Polycom® RSS™ 4000 System
User Guide
6.0.0 | Apr. 2010 | 3725-32870-002
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Polycom® RSS™ 4000 User Guide
Content
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Content
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Polycom® RSS™ 4000 User Guide
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Polycom Solution Support Services
Polycom Implementation and Maintenance services provide support for
Polycom solution components only. Additional services for supported
third-party Unified Communications (UC) environments integrated with
Polycom solutions are available from Polycom Global Services and its
certified Partners. These additional services will help customers successfully
design, deploy, optimize and manage Polycom visual communications
within their UC environments. Professional Services for Microsoft
Integration is required for Polycom Conferencing for Microsoft Outlook and
Microsoft Office Communications Server integrations. For additional
information and details please
or contact your local Polycom representative.
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1
Polycom® RSS™ 4000
Introduction
Overview
Polycom® RSS™ 4000 Recording and Streaming Server is a web server that
enables you to easily perform recording, live streaming, stream media
processing and multimedia archiving, as needed. Polycom® RSS™ 4000
system supports the recording of both single-point and multipoint video
conferences, including H.239 data contents. It can record and archive up to
1080P and live stream to the network audience at a quality of up to 720P.
Polycom® RSS™ 4000 provides the following features:
•
Supports recording of up to 15 concurrent video conferences, as well as
full video, audio and content recording.
•
•
•
Supports resolutions of up to 1920 x 1080 (1080p) and 4Mbps of
bandwidth for recording.
Supports video conference live streaming, using Windows Media, that
can use two different bandwidths.
Uses a Virtual Recording Room (VRR) as a base for recording and
authorizing playback permission. Users can have their own VRR for
recording and playing back.
•
•
Offers various recording methods. Users can start a recording from
endpoints, an MCU or the Web user interface.
Supports the integration with Polycom HD Series endpoints and
Polycom RMX/MGC conference platform to visually and automatically
perform recording, live streaming and playback.
•
•
Supports the integration with Polycom Video Media Center™ (VMC)
1000 V2.0 for more powerful stream media management.
Supports integration with Exchange server, and works with other
Polycom video conferencing devices for recording or live streaming
conferences when scheduling conferences through Outlook.
•
•
Supports recorded archives in multiple formats, so that users can view
content through a H.323 based endpoint, the Web user interface and
MP4-supported players like an iPhone and an iPod.
Supports SSL certificate authentication encryption to ensure the data
security of Web communication.
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Chapter 1 – Polycom® RSS™ 4000 Introduction
Figure 1-1 Polycom® RSS™ 4000's Application in the Video Conference Network
System Hardware Installation
General Safety Precautions
Follow these rules to ensure general safety:
•
•
•
Keep the area around the Polycom® RSS™ 4000 unit clean, free of
clutter and well ventilated.
Decide on a suitable location for the equipment rack that will hold the
Polycom® RSS™ 4000 unit and is near a grounded power outlet.
Use a regulating uninterruptible power supply (UPS) to protect the
Polycom® RSS™ 4000 unit from power surges and voltage spikes, and
to keep it operating in case of a power failure.
Unpack the Package
To unpack the system package:
1
Check the package to ensure its completion.
2
Open the package and check the items included. The following items
should be included:
―
―
―
―
―
―
One Polycom® RSS™ 4000 server unit
Two power cables
Two RJ-45 network cables
One DB9 serial port cable
A CD
A license and a user registration card
3
Take all items out of the package and check if any of them is in poor
condition.
If you find damage, file a claim with the delivery carrier. Polycom is not responsible for
damage sustained during shipment of this product.
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Install the System
1
Place the Polycom® RSS™ 4000 unit on a stable flat surface in the
selected location.
2
Insert each power cord connector into the rear of the unit and connect
each to an appropriately rated socket outlet. The Polycom® RSS™ 4000
unit is supplied with two power cords, BOTH power cords should be
connected to the mains power supply during normal operation.
3
4
Connect the LAN cable to LAN1 in the back of the system.
The LAN2 port is not used now and is reserved for future use.
Turn on the power switch.
Figure 1-2 Connecting Cables
Plug Acts as Disconnect Device:
•
The socket outlets to which this apparatus is connected must be installed near the
equipment and must always be readily accessible.
•
In order to fully isolate the equipment then both power cords should be
disconnected otherwise the system will remain energized.
System Initial Configuration
Preparations before Configuration
Obtaining Network Information
Before the initial configuration, get the following information from your
network administrator to configure Polycom® RSS™ 4000 to your local
network:
•
IP address, subnet mask, and default gateway IP address to be assigned
to Polycom® RSS™ 4000 LAN ports.
•
•
(Optional) Your DNS server address. The Polycom® RSS™ 4000 is
shipped with the default DNS server addresses 208.67.222.222 and
208.67.220.220 pre-configured.
(Optional) Gatekeeper address, and the H.323 prefix and E.164 number
to be assigned to the Polycom® RSS™ 4000.
Obtaining the Product Activation Key
Before using Polycom® RSS™ 4000, you need to activate the device. Follow
the procedure below to obtain the product activation key. When you power
on and log in to the Polycom® RSS™ 4000 for the first time, the system
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displays the product activation page, prompting you to enter a product
activation key.
1
Enter the following website address in the address bar of the
Login page.
2
3
4
Enter your Email address and password in the login box, and click Sign
In. If you are a new user, click the Register for An Account link to be
registered.
After successful login, click Service & Support>License and Product
Activation> Activation/Upgrade in the upper navigation bar on the
page.
Follow the page prompts step by step to generate the Key Code required
for system activation.
If you are required to enter the License Number and Serial Number of the
device, you can find them from the document provided with the
Polycom® RSS™ 4000 device.
5
Record the activation key displayed on the page.
Modifying the Initial IP Address
The system default IP address before delivery is:
IP Address: 192.168.1.254
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.1
There are two ways to change the system initial IP address:
•
Via Web login page (recommended)
Via Console or Telnet connection
•
To change IP address via the Web login page:
1
Connect your PC to the LAN 1 port of the Polycom® RSS™ 4000 with a
cross-over network cable, or connect your PC and Polycom® RSS™ 4000
to the same switch in the LAN.
2
3
Set your PC IP address to be in the same network segment as the
Polycom® RSS™ 4000.
the address bar, and then press Enter.
By default, Polycom® RSS™ 4000 Web server has an untrusted certificate and
uses the HTTPS protocol to set up SSL secure connection with client end.
•
If you use Internet Explorer as a browser, you will be prompted that the security
certificate for the website has some problem. Please choose Continue to this
website to enter the Login page.
•
If you use Firefox browser, you will be prompted that the connection is not trusted.
Please add the site being connected to Security Exception as suggested on the
page and enter the Login page.
After you install the security certificate issued by the Certification Authority in
your system, you will not receive this alert again. See
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4
5
(Optional) Select a language for the Web interface from the Select
language list in the top right of the page.
On the Login page, enter the administrator’s username and password,
and then click the Log In button.
The default username and password are both admin.
6
The Product Activation page displays when you first-time log in. Enter
the activation key obtained from the previous step Obtaining the Product
If you do not activate the system, you can still use the Web interface, but cannot
perform calling, recording, live streaming and video playing operations using the
system.
7
8
When prompted to restart the system, select No to proceed with setting
the IP address.
Click System Config>IP Setting to enter the IP Setting page. Set
following parameters:
Table 1-1 IP Setting Parameters Description
Parameter
Description
If the user network is configured with a Dynamic Host
Configuration Protocol (DHCP) server, select this option to
automatically obtain the IP address.
Obtain an IP Address
Automatically (DHCP)
Note
: This option is not recommended as the address
assigned by the DHCP server could change over time.
Select this option to use the static IP address. You need to
manually enter the IP address, subnet mask, and gateway
IP address.
Using the following IP
Address
Used in combination with the DHCP option. When the
Obtain an IP Address Automatically (DHCP)
option is
Obtain DNS Server
Address Automatically
selected, the system will automatically obtain DNS server
address from a DHCP server in the network.
If you did not select the option to automatically obtain DNS
address, you must enter the preferred/alternate DNS
server addresses here for the system to resolve domain
names.
Using the following
DNS Server Address
The Network Address Translation (NAT) function of the
system enables you to translate the private network IP
address of packet into a public network IP address before
transmission. To enable NAT, select this check box and
then enter the public network IP address to be displayed
publicly.
Using the following
NAT Server
Sets the speed/duplex modes for LAN ports. Supports the
10/100M Full Duplex or Half Duplex mode and the 1000M
Auto
network. Select
Note:
to use auto-negotiation.
LAN Speed
When setting LAN port speed, contact your network
administrator to ensure that the switch link rate matches
the system port.
9
Click Update and a dialog box will pop up, in which you should confirm
to restart the system to apply the setting.
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To change IP address via RS-232 Console or Telnet:
1
2
3
4
Connect your PC to the RS232 port of the Polycom® RSS™ 4000 with a
serial port cable and activate the console port (115200，8bits).
After you logged in to the console port, input the default password
POLYCOM to enter the system.
Enter "?" or "help" after the prompt "#" and the system displays available
command information.
Change IP address using the command in the format below:
set lan1 ip {dhcp | static <ip> netmask <mask> gw
<gateway>}
For example, to set the IP address of LAN1 port to 172.21.103.29, subnet
mask to 255.255.255.0 and gateway address to 172.21.103.254, enter the
following command:
•
•
The same steps are also applicable for a Telnet connection.
Only one console (Telnet or RS232) at a time can be connected.
(Optional) Configuring the Gatekeeper Settings
If a gatekeeper is configured on your network, register the Polycom® RSS™
4000 to the gatekeeper to simplify calling.
To register the system to the gatekeeper:
1
Click System Config>Signaling Setting>Gatekeeper in the Web
configuration interface.
2
Set the following parameters in the gatekeeper page:
Table 1-2 Gatekeeper Parameters Description
Parameter
Description
Indicates whether or not to register the system with the
Register to Gatekeeper gatekeeper. You must check this option to set the following
parameters.
Primary (Alternate)
Gatekeeper
Indicates whether or not the device is registered to the
primary (or alternate) gatekeeper.
Specifies the IP address for the primary (or alternate)
gatekeeper.
Gatekeeper IP Address
Gatekeeper Port
Specifies the port number for the primary (or alternate)
gatekeeper.
System Prefix/E164
System H.323 Alias
Sets the E.164 number for the system.
Sets the H.323 alias for the system.
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3
Click Update and a dialog box will pop up, in which you should confirm
to restart the system to apply the setting.
User Interface
The Polycom® RSS™ 4000 provides two types of user interfaces: Web
configuration interface and an endpoint driven user interface.
Web User Interface
The system provides a user-friendly Web-based operations interface. To
easily and conveniently configure recording parameters, record and play
back, monitor the system and maintain the device, you only need to access
the Polycom® RSS™ 4000 Web client program through a browser.
TV User Interface
TV user interface (TV UI) provides a menu-based onscreen interface
displayed on an endpoint. You can perform common recording and
playback operations with an endpoint's remote control and onscreen
operation menus.
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2
Basic Operations
Introduction to the Web User Interface
Run the Web browser on your computer. Enter https://<system IP address>
in the address bar and then press Enter to display Web login page of
Polycom® RSS™ 4000 system. Enter your username and password to log in
to the system. Default administrator username and password are both
admin.
The Web UI basically consists of the following four parts:
•
Menu bar: Provides all the function groups for system configuration.
You can navigate to specific function configuration pages through these
menu items.
•
Group of page controls: Enables you to perform controlling operations
on a Web page:
―
: Displays information about the logged-on user and sets the
displayed font size for the Web page.
―
―
: Enables you to exit the Web configuration page.
: Locks the Web configuration page. When you click this button,
the system's web page is locked. You need to enter the password to
unlock it before viewing and performing operations on it.
•
•
Navigation/Operation bar: Provides navigation links to a group of
related function pages, for which some available operation items may be
shown.
Lists/configuration area: Shows item lists, detailed parameters, or
configuration items.
The Web UI varies based on logged-on users' permission levels. The
following figure is a screenshot of the Web UI displayed to a logged-on
administrator.
Menu bar
Group of page controls
Navigation/
Lists/Configuration area
operation bar
Figure 2-1 Screenshot of the Polycom® RSS™ 4000 Web UI
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Chapter 2 – Basic Operations
User Permissions
You can log in to the Web UI as an administrator or a user.
The following table shows user permissions at different permission levels
after login to the Web UI:
Table 2-1 Description of Web UI user permissions
User
Administrator
.
.
.
Personal settings
Owned VRR
Accessible
information
Archives and live streaming
recorded by the owned or
authorized VRR
All pages
.
Authorized archives
Operation
permissions
View or edit
View, edit, and delete
Polycom® RSS™ 4000 allows up to 200 users to be logged in to the Web UI at the
same time.
Common Operations
List Sorting, Searching, and Refreshing
For all items list on the Web UI (for example, VRR list, list of archives, user
list, etc.), a unified search bar is provided for users to find specific items,
navigate between pages, and refresh pages. All lists can be sorted by
parameter properties.
To search for a target item in the list:
Enter the full name or keyword of the item to be searched for in the
Search…text field above the list, and then click
.
•
•
Keyword search is case sensitive.
If you want to return to the all items list after searching is complete, clear all the
characters in Search… and click
.
To sort the list:
Click a column header on the list to sort the list in ascending order based
on the property indicated by the header.
Then, when a triangle icon appears, you can click it to sort the list in
descending order.
To refresh the list:
Click the
button above the list.
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Sizing the Pane
Move the mouse pointer to the border of the pane; when the pointer turns
into , drag the border to change the width of the pane while holding
down the left mouse button.
Windows Standard Multiple-Select Operations
While adding or deleting list items, you can perform standard
batch-processing operations by pressing Ctrl + targets or Shift + targets.
Starting a Recording
You can start a recording in the Polycom® RSS™ 4000 system using one of
the following methods:
•
Start a recording by calling the endpoint from the Polycom® RSS™ 4000
Web UI (only for administrators).
•
•
Start a recording by calling the Polycom® RSS™ 4000 system using the
endpoint’s remote control.
Start a recording by connecting the Polycom® RSS™ 4000 system from
MCU. If Recording Link function is configured on the Polycom RMX
Series conference platform and the platform is integrated with the
Polycom® RSS™ 4000 system, the Polycom® RSS™ 4000 system can be
called automatically for recording when a multi-point conference is
being held through MCU. For more information about configuring
Recording Link function on the MCU, see the user manual provided
with the MCU.
This part mainly describes how to start a recording from the Web UI of the
Polycom® RSS™ 4000 system and the endpoint.
To start a recording from the Web UI (only for administrators):
1
Enter Polycom® RSS™ 4000 system IP address in the address bar of the
Web browser to access the Web UI.
2
3
Enter the username and password in the login page to log in to the
system. Default username and password are both admin.
On the Dashboard page (which can also be displayed by clicking
Admin>Dashboard) of the Web homepage, click the Dial out to record
button in the Signaling Connections area.
4
Set the following parameters in the dialog box that opens:
Table 2-2 Dial-out from the Web UI - Parameters Description
Parameter
Description
Choose the address type used to call the endpoint that will
start recording: IP address, E.164 prefix, or H.323 ID.
Address Type
Enter the endpoint address according to the setting of the
address type item.
Address
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Parameter
Description
Select
Click the
button to select a virtual recording room
(VRR) to be used for recording. You can use the built-in
default VRR. VRR is the basis of recording, and
VRR Name
determines the recording policies. For more information
about VRR, see
5
Click the OK button to initiate a recording call.
Once the connection between the Polycom® RSS™ 4000 system and the
endpoint has been successfully established, the recording starts immediately
if the Recording Immediately function has been enabled in the VRR.
Recording connections information and the buttons for pausing and
stopping recording
will be displayed in the Signaling Connections
area. If recording is not started, the Start Recording button
will be
displayed. You can click it to start recording.
To start a recording by dialing the Polycom® RSS™ 4000 system:
1
Enter the E.164 prefix for the Polycom® RSS™ 4000 system on the
remote control to call directly to connect to the Polycom® RSS™ 4000.
If your system or endpoint is not registered to the gatekeeper, call the
system IP address directly to get connected.
2
The endpoint screen displays the Polycom® RSS™ 4000 onscreen menu
when it has successfully established the connection with the Polycom®
RSS™ 4000 system. Select the Start Recording>Start using the remote
control to start a recording.
A blinking recording icon
appears during the recording. You can
pause/resume, stop, or cancel the recording using the menu on the
Recordings performed by calling the IP address or E.164 prefix of the
Polycom® RSS™ 4000 system use the default recording parameters of the
system; you can also directly use defined parameters of a VRR to make
recording by adding the VRR's number to the dial-in number. For more
Playing Back Recorded Files
To play back recorded files stored in the Polycom® RSS™ 4000, you can
choose one of the following methods:
•
Play back from the Polycom® RSS™ 4000 Web UI.
•
Play back from the Polycom® RSS™ 4000 TV UI. For more information,
To play back from the Web UI:
1
Enter Polycom® RSS™ 4000 system IP address in the address bar of the
Web browser to access the Web UI.
2
Enter the username and password in the login page to log in to the
system.
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3
4
Choose Media>Archives at the upper part of the Web UI to access the
archives page.
Select the archive to be played back from the archives list, then click the
Play button
in the Archive Details pane on the right side to play
back the files. To play back the files, you can also click the Play button in
the Archive Files pane on the right side.
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3
Ordinary User Configuration
This chapter mainly describes Web configurations that ordinary users should
set after logging into the Polycom® RSS™ 4000 system. For administrator
When you log in to the system for the first time using the account and
password assigned by the administrator, a password setting box appears,
prompting you to change your password. You may enter the system after
setting a password that meets the requirements. Once you log in to the
system, the following operations can be performed:
•
•
Viewing and modifying your own Virtual Recording Room (VRR). See
•
Playing back and downloading videos recorded by your own VRR or
authorized archives, or modifying properties of the recorded file. See
•
Viewing live streaming performed by you own VRR or authorized live
Personal Settings
You can set your own account information and change your password on the
personal settings page.
Click My Setting>My Setting in the menu bar at the top of the page to open
the personal settings page.
To modify personal settings:
1
You can configure the following parameters:
Table 3-1 Personal Setting Parameters Description
Parameter
Description
Full Name
Specifies your full name.
Specifies your Email address. If the Email notification function
has been enabled for your VRR, you can use this Email
address to receive Email notifications upon completion of
recorded file format conversion.
Email
Description
Specifies additional related information.
2
Click Update to apply these settings.
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Chapter 3 – Ordinary User Configuration
To change password:
1
Click Change My Password in the ACTIONS area on the left side of the
page.
2
In the popup password setting box, enter your old password, your new
password, confirm password, and then click OK.
If successful, you will be prompted that your password has been successfully
changed. Otherwise, you will have to follow instructions to set an
appropriate password.
Only local users created in the Polycom® RSS™ 4000 system can change their
passwords. This function is not available to Active Directory server users.
Virtual Recording Room (VRR)
A Virtual Recording Room (VRR) defines various recording-related
parameters, which are the basis of all recordings. While creating a new user
in the system, a VRR owned by the user is automatically generated. A VRR is
identified by digits, and you can directly dial your own VRR to start
recording by adding your VRR number to the dial-in number.
Click VRR>VRRs in the menu bar at the top of the page to open the VRR
page. In this page you can view user-owned VRR information, including
VRR's name, number, owner, channel and template being used.
In the list, you can search, sort and refresh those VRRs. For specific
Dialing-in to a VRR to Start Recording
When an endpoint or MCU tries to connect by directly dialing the IP address
or E.164 prefix of the Polycom® RSS™ 4000 system, the default VRR
parameters will be used to record. You can directly start recording using
recording parameters defined in a VRR by adding the VRR number to the
dial-in number.
To dial VRR through an endpoint's remote control:
•
If both the Polycom® RSS™ 4000 and the endpoint are registered to the
gatekeeper, the dial-in number is [RSS E.164 prefix][VRR number].
For example, if the Polycom® RSS™ 4000 E.164 is 1234 and your VRR
number is 1000, you may dial "12341000".
•
If the network is not configured with a gatekeeper, the dial-in number is
[RSS IP address]##[VRR number].
For example, if the Polycom® RSS™ 4000 IP address is 172.21.110.2 and
your VRR number is 1000, you may dial "172.21.110.2##1000".
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Modifying a VRR
You can modify several parameters of your own VRR.
To modify an existing VRR:
1
Click VRR>VRRs in the menu bar at the top of the page.
2
Double-click the VRR to be modified, or click that item and click Edit in
the ACTIONS area on the left side of the page.
3
You can modify the following parameters:
Table 3-2 VRR Parameters Description
Parameter
Description
Specifies a unique name to identify the VRR. You can also use
the default name generated by the system.
Name
Specifies a number to identify the VRR. You can directly dial
the VRR to record by adding the VRR number when dialing the
Polycom® RSS™ 4000 system. The number you entered must
be unique and comprised of 4-8 digits.
VRR Number
Owner
VRR owner. It cannot be changed.
View
VRR channel. Click the
cannot be changed.
button for channel details. It
Channel
The template used by the VRR, which defines basic recording
View
Template
link parameters. Click the
cannot be changed.
button for template details. It
Specifies whether to enable PIN code protection for the
archive. If a PIN code is set, you must enter the correct PIN
code to play the archive through an endpoint. After this option
is selected, you should enter a PIN code consisting of 4-8 digits
Enable PIN Code
for Playback
PIN Code
in
.
Note:
This option does not apply to playback through the Web
UI.
If this option is selected, the system will immediately start
recording once you connect to the VRR. If deselected, you may
need to manually start recording through the endpoint
interface.
Recording
Immediately
If this option is selected, once the VRR recorded video has
completed its format conversion and is ready for viewing, the
system will send an Email message to the VRR owner.
Email Notification
If necessary, you can enter additional VRR information in order
to improve identification and classification management when
there are many VRRs.
Default Recording
Description
4
(Optional) Click the Allowed User/Groups tab to set allowed list for that
VRR. Users and groups defined in the allowed list can view or modify
VRR recorded files or live streaming.
Two lists display on the page. The upper one is a selection list that
displays all local users created in the system. You can switch to group
list by clicking the drop-down list on the top of the page.
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The following list is the allowed list. All-user group (All_Users) and the
VRR owner are included in the allowed list of VRR by default.
5
Either double-click an item to be allowed in the selection list, or click
that item and click the Add button to add it to the allowed list. The
newly added item is shown in the allowed list, and the already added
items are identified by the
icon in the user list.
To delete an item from the allowed list, either double-click the item,
or click the item and click the Remove button.
―
―
To authorize a user to edit, check
list.
for that user in the allowed
Both add and delete operations support the Windows standard
multiple-select operation.
6
Click OK to complete modifications to the VRR.
Archives
All files recorded by Polycom® RSS™ 4000 system are saved in the Archive
page where ordinary users can only view following types of archives:
•
Files recorded by users’ own VRR
•
Files recorded by the VRR for which the user has been added to the
allowed list
•
Recorded files for which the user has been added to the allowed list.
Viewing Archives
Click Media>Archives in the menu bar at the top of the page to display
Archive page.
On the Archive page, you can view a summary of each archive, including
name, owner, VRR number used, creation time, file size and converting
status. You can also click an archive to show its details in the Archive Details
area on the right of the page:
Table 3-3 Detailed Parameters Description for Archives
Parameter
Name
Description
The name of the archive.
Duration
The duration of the archive.
Video Type
Audio Type
Content Type
Description
The video protocol used by the archive.
The audio protocol used by the archive.
Shows the existence of H.239 dual stream recording.
Shows other additional information.
Lets you copy the URL of playing the archive to the clipboard.
For archives recorded in two different bandwidths, clicking the
Copy link will copy two URLs.
Play URLs
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In the list, you can search, sort and refresh archives. For specific instructions,
Playing Back and Downloading Archives
Polycom® RSS™ 4000 system can save recorded videos into three different
formats, which apply to different kinds of playback:
•
Raw: Raw bit stream, which can be played back through the endpoint
TV UI interface and downloaded for investigating.
•
WMV: Can be either played back through the Web UI, or downloaded to
your computer to play back. It will be played back in your computer
default player.
•
MP4: Can be downloaded to your computer or players that support MP4
files, like the iPhone and iPod.
The Polycom® RSS™ 4000 system automatically generates a raw file after
recording, and it is converted into the WMV format. Whether converting the
file into MP4 format or not depends on whether the MP4 option is enabled
There are four statuses for the recorded file to indicate whether this file can
be played or downloaded:
•
Ready: The file can be played and downloaded
•
•
•
Transcoding: The format is being converted, and thus the file is
temporarily unavailable
Waiting: The file is waiting to be converted, and thus temporarily
unavailable
Error: Error converting the format, the file is unavailable
To play back archives through the Web UI:
1
Click Media>Archives in the menu bar at the top of the page.
2
In the archives list, select the archive to be played back.
3
Click the Play button
in the Archive Details area on the right side
of the page. Windows Media Player opens to play the video.
If the archive is recorded in two different bandwidths, two play buttons
and their bandwidths will display in this area, and you may choose the
appropriate button based on your network condition.
•
•
Make sure the archive's format has been converted before playing it back;
otherwise there will be no Play button in the Archive Detail area. You can also click
Archive Files at the right bottom side of the page to expand its property pane and
check the status. If the Play button corresponding to the WMV format appears as
, indicating that archive is temporarily unavailable, you may need to wait until
the format conversion is completed (i.e. the status is Ready) before viewing.
If the Email notification function has been enabled for the VRR which is used to
record archives, the system will send you an Email notification automatically once
all archives have been converted and are ready for Web playback. For more
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To download an archive:
1
2
3
Click Media>Archives in the menu bar at the top of the page.
In the archives list, select the archive to be downloaded.
Click Archive Files at the right bottom of the page to expand its
property pane.
4
Click the Download button
corresponding to the target format.
, it means you have to wait until
If the Download button appears as
transcoding is completed in case the archive status is Waiting or
Transcoding.
5
In the Save Files window that appears, set the download path, and click
Save.
Modifying Archives
You can edit archives recorded by your own VRR or archives that you are
authorized to modify.
To modify archive properties:
1
Click Media>Archives in the menu bar at the top of the page.
2
3
Either double-click the archive entry to be modified in the archives list,
or click that item and click Edit in the ACTIONS area.
If you are authorized to modify the archive, you can modify settings for
the following parameters in the Archive Properties page that appears:
Table 3-4 Archive Properties Description
Parameter
Description
Name
Specifies the name of the archive.
Specifies whether to enable PIN code protection for the
archive. If a PIN code is set, you must enter the correct PIN
code to play the archive through an endpoint. After this option
is selected, you should enter a PIN code consisting of 4-8 digits
Enable PIN Code
for Playback
PIN Code
in
.
Note:
This option does not apply to playback through Web UI.
Description
Specifies additional information related to the archive.
4
5
If you want to set a list of users who can view or modify the archive,
click the Allowed Users/Groups tab.
Two lists display on the page. The upper one is a selection list that
displays all local users created in the system. You can switch to group
list by clicking the dropdown list on the top of the page.
The following list is the allowed list. All-user group (All_Users) and VRR
owner are included in the allowed list for archives by default.
Either double-click an item to be allowed in the selection list, or click
that item and click the Add button to add it to the allowed list. The
newly added item is shown in the allowed list, and the already added
items are identified by the
To delete an item from the allowed list, either double-click the item,
or click the item and click the Remove button.
icon in the user list.
―
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―
To authorize a user to edit, check
list.
for that user in the allowed
Both add and delete operations support the Windows standard
multiple-select operation.
6
Click OK to complete the setup.
Live Streaming
Polycom® RSS™ 4000 system supports live streaming of video sources, such
as live video conference or dual stream sent by endpoints or MCUs with a
highest resolution of 720p and a maximum bandwidth of 4M. You can view
meeting videos and the second channel of dual stream in real time by
connecting to Polycom® RSS™ 4000 Web UI directly through network,
without using endpoint devices. Those live streaming videos will be saved in
the system.
Live streaming supports dual streaming rates, this allows you to choose the
appropriate bandwidth to view video based on your network condition. For
Starting a Live Streaming
Make sure that live streaming has been enabled for the recording template
you are using before starting live streaming. For details, see Defining a
Procedure for starting a live streaming is the same as the one for starting
You cannot pause during live streaming.
Viewing Live Streaming Information
If live streaming is in progress on the system, the current live streaming list
displays on the Live Streaming page. Click Media>Live Streaming in the
menu bar at the top of the page to enter the Live Streaming page.
On this page, ordinary users can only see the following two types of live
streaming content:
•
Live streaming performed by users’ own VRR.
•
Live streaming performed by the VRR for which the user has been
added to the allowed list.
The live streaming list displays live streaming summary, such as live
streaming name, owner, VRR number used, and creation time. You can also
click a specific live streaming content to check its details in the Live Streaming
Details area on the right side of the page.
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Viewing Live Streaming Video
When the system starts live streaming, you can view the video being live
streamed in real time on the Live Streaming page.
To view live streaming in progress:
1
Click Media>Live Streaming in the menu bar at the top of the page.
2
Select the live streaming content you want to view in the list, and then
click the Play button
in the Live Streaming Details area on the
right side of the page. Windows Media Player opens to play the video.
If the live streaming content uses two different bandwidths, two Play
buttons with their bandwidths will display in this area, and you may
choose the appropriate bandwidth to play based on your network
condition.
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4
Administrator Configuration
With full Web configuration management permissions, administrators can
view all recordings and live streaming videos, configure all functions, and
monitor and maintain the system. This chapter mainly introduces Web
configurations designed for administrators. For ordinary users, see the
By default, Polycom® RSS™ 4000 has one administrator, for which username
and password are both admin. It is recommended that you change the
default password after logging in to the system for the first time to prevent
system invasions.
Recording Templates
A template is used to define a set of basic recording link parameters, such as
the bandwidth for recording and live streaming, MP4 resolution, and
whether to live stream. All Virtual Recording Rooms (VRR) are created
based on templates. Changing parameters of a template may change the
corresponding recording policies of the VRR using that template.
A default template, named Default_Template, is built in the Polycom® RSS™
4000 system. It is selected by default when the system is creating a VRR. You
can modify the default template but cannot delete it.
Viewing Template Information
Click VRR>Templates in the top menu bar of the page to open the template
page.
The page list shows the templates saved on the current system and
associated summary information, including template name, primary channel
and secondary channel bandwidths for recording and live streaming, MP4
resolution, whether to enable live streaming and the people and content
layout when recording dual stream. If the list is longer than one page, you
can either turn pages by clicking the button group
at the top of
the list or jump to a specific page by entering the corresponding page
number in Go to.
In the list, you can search, sort and refresh those templates. For specific
Defining a Template
Different templates pre-define different recording link policies for a VRR.
To define a recording template:
1
Click VRR>Templates in the menu bar at the top of the page.
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2
3
Click Add in the ACTIONS area on the left of the page.
In the new template page that opens you can configure the following
parameters:
Table 4-1 Defining Template Parameters
Parameter
Description
Name
Specifies a unique name to identify this template.
Specifies the maximum bandwidth to be used when recording
and live streaming. The bandwidth used by an endpoint or
MCU to connect to the Polycom® RSS™ 4000 should not be
higher than the bandwidth defined here.
Primary
Recording and
Streaming Rate
Specifies whether to use a secondary lower bandwidth for
recording or live streaming, enabling video to be converted into
two different bandwidths for users to choose the appropriate file
to be played according to their network conditions. The
bandwidth can be set in the range of 128-512Kbps. Select
None to indicate that a secondary bandwidth will not be used.
Secondary
Recording and
Streaming Rate
Specifies whether or not to convert recorded files into MP4
format and the resolution after conversion. The converted files
Media->Archive
MP4 Resolution
can be downloaded using the
page. See
None
. Select
to
indicate that the file will not be converted into MP4 format.
Specifies the layout for displaying people and content videos
when recording or live streaming dual stream. You can choose
from four different layouts. Select a layout to preview it.
Video & Content
Layout
Specifies whether to enable live streaming. If this option is
enabled, the system will live stream videos sent from an
endpoint or MCU, and users can view them in real time by
connecting to the Web UI of the system. For information on live
Live Streaming
streaming, see
4
Click OK to complete the setup.
The new template can be viewed in the template list.
Managing Templates
You can edit or delete a created template.
To edit or delete a created template:
1
Click VRR>Templates in the menu bar at the top of the page.
2
3
Click the template entry to be changed in the template list.
In the ACTIONS area on the left side of the page, click Edit or Delete to
modify or delete the template.
When you delete a user-defined template, all VRRs using that template will be
automatically changed to use the default template. However ongoing recording
performed by these VRRs will not be affected.
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Virtual Recording Room (VRR)
A Virtual Recording Room (VRR) is created based on recording templates. It
defines various recording-related parameters, which are the basis of all kinds
of recordings. A VRR is identified by digits, and you can directly start
recording using specified VRR parameters by adding the VRR number to the
dial-in number.
A default VRR, named Default_VRR, is built in the system. When an
endpoint or MCU tries to connect by directly dialing Polycom® RSS™ 4000
system IP address or E.164 prefix, default VRR parameters will be used for
recording. You can modify the default VRR but cannot delete it.
Defining a VRR
You can pre-define a variety of record types for each recording by defining
the VRR, to avoid over and over configuring the same recording parameters.
To define a VRR:
1
Click VRR>VRRs in the menu bar at the top of the page.
2
3
Click Add in the ACTIONS area on the left of the page.
In the new VRR page that appears, configure the following parameters (*
indicates mandatory parameters):
Table 4-2 Defining VRR Parameters
Parameter
Description
Specifies a unique name to identify the VRR. You can also use
the default name generated by the system.
Name
Specifies a number to identify the VRR. You can directly dial
the VRR to record by adding the VRR number when dialing the
Polycom® RSS™ 4000 system. The number you entered must
be unique and comprised of 4-8 digits. You can also use the
number automatically generated by the system.
VRR Number
Specifies the owner of this VRR. The default owner is admin. In
addition to the administrator, only the VRR owner can view and
modify VRR parameters.
Owner
Note:
Each VRR must belong to a user. If the user is deleted,
all VRRs owned by that user will be automatically deleted.
Specifies the VRR channel. A channel is used to classify a
large number of videos when the Polycom® RSS™ 4000 is
integrated with Polycom Video Media Center™ (VMC) 1000
V2.0.
Channel
Template
Specifies the VRR template. The template defines the basic
recording link parameters. The default template is selected by
default.
Specifies whether to enable PIN code protection for the
archive. If a PIN code is set, you must enter the correct PIN
code to play the archive through an endpoint. After this option
is selected, you should enter a PIN code consisting of 4-8 digits
Enable PIN Code
for Playback
PIN Code
in
.
Note:
This option does not apply to playback through the Web
UI.
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Parameter
Description
If this option is selected, the system will immediately start
recording once you connect to the VRR. If deselected, you may
need to manually start recording through the Web UI or the
endpoint interface.
Recording
Immediately
If this option is selected, once the VRR recorded video has
completed its format conversion and is ready for viewing, the
system will send an Email message to the VRR owner.
Email Notification
If necessary, you can enter additional VRR information, such as
the owner and usage, in order to improve identification and
classification management when there are many VRRs.
Default Recording
Description
4
5
6
(Optional) Click the Allowed User/Groups tab to set allowed list for that
VRR. Users and groups defined in the allowed list can view or modify
VRR recorded files or live streaming. For user and group settings, see
Two lists display on the page. The upper one is a selection list that
displays all local users created in the system. You can switch to group
list by clicking the dropdown list at the top of the page.
The lower part of the list is the allowed list. By default, the VRR created
by an administrator has a group named All_Users in its allowed list.,
that means all users are allowed to view recorded files and live
streaming.
Either double-click an item to be allowed in the selection list, or click
that item and click the Add button to add it to the allowed list. The
newly added item is shown in the allowed list, and the already added
items are identified by the
icon in the user list.
To delete an item from the allowed list, either double-click the item,
or click the item and click the Remove button.
―
―
To authorize a user to edit, check
list.
for that user in the allowed
Both add and delete operations support the Windows standard
multiple-select operation.
Click OK to complete VRR configuration.
•
•
Once a VRR is created, the VRR owner is automatically added to the allowed list
and authorized to view and edit.
Administrators are not limited by the allowed list, and have always permissions to
view and edit VRR recorded files or live streaming.
Dialing a VRR to Start Recording
You can start recording using a user-defined VRR in one of the following
two ways: directly dialing in the VRR through an endpoint remote control or
dialing out from VRR using the Web Management page to connecting the
endpoint.
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To dial in VRR through an endpoint's remote control:
•
If the Polycom® RSS™ 4000 and the endpoint are both registered to a
gatekeeper, the dial-in number is [RSS E.164 suffix][VRR number].
For example, if the Polycom® RSS™ 4000 E.164 is 1234 and your VRR
number is 1000, you may dial "12341000".
•
If the network is not configured with a gatekeeper, the dial-in number is
[RSS IP address]##[VRR number].
For example, if the Polycom® RSS™ 4000 IP address is 172.21.110.2 and
your VRR number is 1000, you may dial "172.21.110.2##1000".
To dial-out from VRR using Web Management page:
For detailed instructions, see To start recording from the Web UI in the section
When recording by connecting to the Polycom® RSS™ 4000 system using a MCU
recording Link function, you can specify the VRR to be used by adding the VRR
number when configuring the Polycom® RSS™ 4000 system's E.164 number on the
MCU. For instance, if the E.164 prefix of the Polycom® RSS™ 4000 system is 123
and the number of the VRR to be used is 456, you can enter 123456. If the network is
not configured with a gatekeeper, only the default VRR can be used in the recording
link initiated by MCU.
Managing VRRs
An administrator can edit or delete a created VRR.
To edit or delete a created VRR:
1
Click VRR>VRRs in the menu bar at the top of the page.
2
3
Click the VRR entry to be edited in the VRR List.
In the ACTIONS area on the left side of the page, click Edit or Delete to
modify or delete the VRR.
Channel
You can customize video channels on the Polycom® RSS™ 4000 to classify
videos according to subjects. When integrated with Polycom Video Media
Center™ (VMC) 1000 V2.0, videos recorded on the Polycom® RSS™ 4000
can be imported into VMC and classified according to their channels, to
facilitate on-demand business management.
A default channel, named Default_Channel, is built in the system. You cannot
change its name or delete it.
To setup a channel:
1
Click VRR>Channels in the menu bar at the top of the page.
2
3
Click Add in the ACTIONS area on the left of the page.
In the add channel page, enter the channel category name, and any
additional related information if necessary.
4
Click OK to complete the setup.
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To edit or delete a created channel:
1
2
3
Click VRR>Channels in the menu bar at the top of the page.
Click the channel entry to be edited in the channel list.
In the ACTIONS area on the left side of the page, click Edit or Delete to
modify or delete the channel.
Once a channel is deleted, VRRs belonging to that channel are automatically changed
to belong to the default channel.
Recording Setting
Recording Setting page provides supplementary settings for recording. You
may need to configure these options, if needed.
To configure recording setting options:
1
Click System Config>Recording Setting in the menu bar at the top of
the page.
2
On Recording Setting page, configure the following parameters:
Table 4-3 Defining Recording Setting Parameters
Parameter
Description
If this option is selected, the system which is in live streaming
mode will automatically switch to recording mode in case of
insufficient resources. In this case, you cannot continue to view
the video in real time through the Web. However, you can play
back the video once recording and format conversion are
completed by the system. If deselected, the system will reject
all live streaming requests when there is no live streaming
resource.
Continue
recording if no
resource for live
streaming
Enable 1080p
H.323 recording
with live streaming
Specifies whether to enable the 1080p capability of the system
for recording with live streaming.
If this option is selected, the system will record the video at
CIF/SIF resolution regardless what parameters are specified in
the recording template and what the capacity of the endpoint.
Restrict to CIF/SIF
resolution
Enable 1080p H.323
Selection of this option will disable the
recording with live streaming
option.
Specifies the fast forward/backward intervals when playing
back recorded files on an endpoint. For example, if it is set to 1
minute, the system will set one node every minute when
recording. When pressing the Fast forward button, the video
playback will jump to the nearest node content from the current
location.
FF/RW interval
3
Click the Update button.
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Archives and Live Streaming
While operations in this section are basically the same for administrators and
ordinary users, the difference lies in their rights. The administrator can view
and modify all recorded files currently archived by the system and live
streamed video through the Web UI, and delete archives. Ordinary users can
only view and modify recorded files and live streaming videos on which
they are authorized to perform such operations. For description of Archive
Live Streaming Resources Usage
The number of resources supported by the Polycom® RSS™ 4000 system for
live streaming the video depends on the system model you purchased. The
following table shows the relationship between the model and the resources
it supports.
Table 4-4 Device model and live streaming resources
Model
Small
Resources Supported
4
6
8
Medium
Large
The combination of frame rate, resolution, number of rates used and video
layout affects the number of resources required on the Polycom® RSS™ 4000
system to support live streaming. For information about setting the rates and
relationship between those aspects and the amount of resources that are
used.
Table 4-5 Live streaming resources usage
Recording with Live Streaming Properties
Resources
Required
Recording
Resolution
Live Streaming
Resolution
Rates Used
Video Layout
(People Video)
(WMV File)
Single Window
Dual Window
Single Window
Dual Window
Single Window
Dual Window
Single Window
Dual Window
1
2
2
4
2
3
3
5
1
2
1
2
CIF/4CIF/720p 30 fps CIF/4CIF/720p 30 fps
1080p 30fps/
720p 30 fps
720p 60 fps
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Referring to the above table, you can easy calculate the number of live
streams supported by the system in concrete scenarios. Take a Small model
system that supports four resources. If there is an ongoing live streaming
sending video at 720p 30 fps and recording video at 1080p 30 fps/720p 60 fps,
using two rates and single window layout, it occupies three resources on the
system. Then there is one resource free, which allows for running one live
stream at CIF/4CIF/720p 30 fps, using a single rate and single window
layout concurrently.
The following table shows the maximum capacity of the Polycom® RSS™
4000 systems when perform the live streaming of different parameters:
Table 4-6 Live streaming maximum capacity
Recording with Live Streaming Properties
Live Streaming
Maximum Capacity
Recording
Resolution
Resolution
Rates Used Video Layout
Small
Medium
Large
(People Video)
(WMV File)
Single Window
4
2
2
1
2
1
1
0
6
3
3
1
3
2
2
1
8
4
4
2
4
2
2
1
1
Dual Window
CIF/4CIF/
CIF/4CIF/
720p 30 fps
720p 30 fps
Single Window
2
Dual Window
Single Window
1
Dual Window
1080p 30fps/
720p 60 fps
720p 30 fps
Single Window
2
Dual Window
Network Service
IP Setting
On the IP Setting page, you can configure parameters to be used for network
communication, including system IP address, DNS server, NAT server and
speed/duplex modes for LAN ports.
To configure LAN port parameters:
1
Click System Config>IP Setting in the menu bar at the top of the page.
2
On the IP Setting page, configure the following parameters:
Table 4-7 IP Setting Parameters Description
Parameter
Description
If the user network is configured with a Dynamic Host
Configuration Protocol (DHCP) server, select this option to
automatically obtain the IP address.
Obtain an IP Address
Automatically (DHCP)
Note:
This option is not recommended as the address
assigned by the DHCP server could change over time.
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Parameter
Description
Select this option to use the static IP address. You may
need to manually enter the IP address, subnet mask, and
gateway IP address.
Using the following IP
Address
Used in combination with the DHCP option. When the
Obtain an IP Address Automatically (DHCP)
option is
Obtain DNS Server
Address Automatically
selected, the system will automatically obtain DNS server
address from a DHCP server in the network.
If you did not select the option to automatically obtain DNS
address, you must enter the preferred/alternate DNS
server addresses here for the system to resolve domain
names.
Using the following
DNS Server Address
The Network Address Translation (NAT) function of the
system enables you to translate the private network IP
address of packet into a public network IP address before
transmission. To enable NAT, select this check box and
then enter the public network IP address to be displayed
publicly.
Using the following
NAT Server
Sets the speed/duplex modes for LAN ports. Supports the
10/100M Full Duplex or Half Duplex mode and the 1000M
Auto
network. Select
to use auto-negotiation.
LAN Speed
Note:
When setting LAN port speed, contact your network
administrator to ensure that the switch link rate matches
the system port.
3
Click Update and a dialog box will pop up, in which you should confirm
to restart the system to apply the setting.
Gatekeeper
If the system is configured to use a gatekeeper, you can use a static alias
rather than an IP address that changes from day to day to perform dialing.
To configure the system to use a gatekeeper:
1
Click System Config>Signaling Setting>Gatekeeper in the menu bar at
the top of the page.
2
Set the following parameters in the gatekeeper page:
Table 4-8 Gatekeeper Parameters Description
Parameter
Description
Indicates whether or not to register to the gatekeeper. You
must check this option to set the following parameters.
Register to Gatekeeper
Indicates whether the system has been registered to the
primary (or alternate) gatekeeper.
Primary (Alternate)
Gatekeeper
Note:
The alternate gatekeeper will only be used when the
primary gatekeeper is not available.
Specifies the IP address for the primary (or alternate)
gatekeeper.
Gatekeeper IP Address
Gatekeeper Port
Specifies the port number for the primary (or alternate)
gatekeeper.
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Parameter
Description
System Prefix/E164
System H.323 Alias
Sets the E.164 number for the system.
Sets the H.323 alias for the system.
3
Click Update and a dialog box will pop up, in which you should confirm
to restart the system to apply the setting.
QoS
Quality of Service (QoS) is very important in transmission of
high-bandwidth audio and video data. You can use QoS to test and
guarantee the following parameters:
•
Average packet delay
Delay variation (jitter)
Error rate
•
•
To specify QoS parameters:
1
Click System Config>Signaling Setting>QoS in the menu bar at the top
of the page.
2
On the QoS page, configure the following parameters:
Table 4-9 QoS Parameters Description
Parameter
Description
Select this option to enable configuration of the QoS
settings. When un-checked, the system uses the default
QoS settings.
Enable QoS
DiffServ and Precedence are two methods for encoding
packet priority. The priority set here for audio and video
packets should match the priority set in the network
routers.
Differv: Select when the network router uses Differv for
priority encoding. If this option is selected, enter values in
the Audio and Video fields. The value range is 0~63.
Note: If you select DiffServ but your router does not
support this standard, IP packets queue on the same
communication links with data packets. This
non-prioritized queueing greatly increases the latency and
jitters in their delivery and can negatively impact
performance.
Type
Precedence: Select this option when the network router
uses Precedence for priority encoding, or when you are
not sure which method is used by the router. Precedence
should be matched with None in the Tos field. If this option
is selected, enter values in the Audio and Video fields, in
the value range of 0~5.
Note: Precedence is the default mode as it is capable of
providing priority services to all types of routers and is
currently the most common mechanism.
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Parameter
Description
Specify the priority for audio and video IP packets.
The recommended priority is 4 for audio and video to
ensure that the packet delay for both is the same, that
audio and video packets are synchronized, and to ensure
lip and audio synchronization (lip sync).
Audio / Video
Select the Type of Service (ToS) that defines optimization
tagging for routing the conference audio and video
packets.
Delay: The recommended default for video conferencing;
prioritized audio and video packets tagged with this
definition are delivered with minimal delay
ToS
None: No optimization definition is applied. This is a
compatibility mode in which routing is based on
Precedence priority settings only. Select None if you do
not know which standard your router supports.
3
Click Update and a dialog box will pop up, in which you should confirm
to restart the system to apply the setting.
User Management
User
Users who are defined in the Polycom® RSS™ 4000 system can log in to the
Web Management pages to complete authorized operations. The system
supports two user levels:
•
User：Who can only view and edit limited pages, including:
―
―
―
―
―
Personal settings
Password modification (local user only)
Owned VRR
Archives and live streams recorded by the owned or authorized VRR
Authorized archives
•
Administrator：Who can perform all operations, and can view and
configure all pages.
If the system is configured with an Active Directory (AD) server, users
defined on the AD can log in to the Polycom® RSS™ 4000 system as
ordinary users. When logging in to the system for the first time, AD users are
automatically added to the user list in the Polycom® RSS™ 4000 system.
By default, Polycom® RSS™ 4000 has one administrator, for which username
and password are both admin. It is recommended to define different user
management permissions as required, and change the administrator's
default password to prevent system from invasions.
Viewing Users
Click User>Users in the menu bar at the top of the page to enter Users page.
Users page displays a list of defined users in the current system and
associated summary information:
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Table 4-10 Description for User List Information
Parameter
User ID
Description
User ID used for Web login.
User full name.
Full Name
User domain. LOCAL indicates that the user is a local user
created in the system.
Domain
User roles: Administrator or User. Different roles determine
the user operation permissions after logging in to pages.
Role
Email
User email address.
A user can have four different statuses:
.
.
.
Active: User status is active. User can log in to the
system.
Disable: User status is disabled. User cannot log in to
the system.
Locked: User status is locked. User cannot log in to the
system. If a user failed to login for a set condition, that
user is locked by the system automatically. And the user
cannot log in to the system until lock has timed out or
the administrator has changed the status to Active
Status
manually. For more information, see
.
Inactive: User status is inactive. User cannot log in to
the system. If a user does not log in to the system for a
set period of time, that user status automatically
switches to Inactive. User cannot log in to the system
until the administrator has changed the status toActive
manually. For more information, see
Description
Additional user information.
In the list, you can search, sort and refresh users. For specific instructions, see
Adding a New User
You can add a local user to the system or import users from an AD server to
the system for management if the system is successfully configured with AD
server.
To add a local user:
1
Click User>Users in the menu bar at the top of the page.
2
3
Click Add Local User in the ACTIONS area on the left side of Users
page.
Configure the following parameters on Add Local User page (* indicates
mandatory options):
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Table 4-11 Local User Parameters Description
Parameter
Description
Specifies the user ID used for Web login. User ID must be
unique with a length of 1-128 characters, and consist of
alphanumeric or "_" symbol characters. Once created,
user ID cannot be modified.
User ID
Full Name
Password
Specifies the user's full name.
Specifies the login password.
Specifies the confirm password which must be identical to
the login password.
Confirm Password
Specifies the user role: Administrator or User. Different
roles determine the user operation permissions after
logging in to pages. Once created, the user role cannot be
modified.
Role
Specifies the user’s Email address. If the Email notification
function has been enabled for VRR, the user can use this
Email address to receive Email notifications upon
completion of recorded file format conversion.
Email
Description
Specifies additional related information.
To import an AD user:
1
Click User>Users in the menu bar at the top of the page.
2
Click Import AD User in the ACTIONS area on the left side of Users
page.
This button displays only when the system has been successfully
configured with AD sever.
3
On the Import AD User page, select a user from the list, and then click
OK.
You can click the
button on that page to refresh the list, or enter
username in the text box to start a search.
The standard Windows keyboard operations are supported, so you can
add multiple users at a time.
As a new user is added, the system automatically creates a VRR owned by that user,
and it can be viewed by entering the VRR>VRRs Page.
Managing Users
Administrator can modify local user information and password, or delete
user. For an AD user, the administrator can only edit user status or delete
that user.
To modify user information:
1
Click User>Users in the menu bar at the top of the page.
2
Select the user entry to be modified in the user list.
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3
4
Click Edit in the ACTIONS area on the left side of the page.
On the Edit User page, set the user's full name, Email address, additional
information and status, then click OK.
If the user is an AD user, you can only modify its status.
To modify user password (local user only):
1
Click User>Users in the menu bar at the top of the page.
2
3
4
Select the user entry to be modified in the user list.
Click Set Password in the ACTIONS area on the left side of the page.
On the Set User Password page that appears, enter the new password and
confirm password, then click OK.
After the password is changed by administrator, the user will be required to change
his password when he log in the system using that password the administrator set.
To delete a user:
1
Click User>Users in the menu bar at the top of the page.
2
3
Select the user entry to be modified in the user list.
Click Delete in the ACTIONS area on the left side of the page.
After a user is deleted, all VRRs owned by that user are automatically deleted, and
the recorded archives owned by that user are automatically assigned to the default
administrator.
Groups
A group is a collection of pre-defined users. With the Group function, you
can conveniently set permissions for a group of users. By using Group, you
can add multiple users at a time when setting the view permission for VRRs,
recorded files or live streaming videos.
A default group, named All_Users, is built in the system. It includes all the
users defined in the Polycom® RSS™ 4000 system. All_Users group cannot
be modified or deleted.
Click User>Groups in the menu bar at the top of the page to enter the Group
page. Group page displays a list of defined groups in the current system and
associated summary information, such as the group name, the domain which
the group belongs to, a description and the number of members included in
the group. Administrators can define a new group, modify or delete existing
groups on this page.
Creating a New Group
To create a new user group:
1
Click User>Groups in the menu bar at the top of the page.
2
Click Add in the ACTIONS area on the left side of the Group page.
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3
4
On the Add Local Group page that appears, specify a name for the group
to be created. The group name must be unique. You can enter associated
descriptions if necessary.
Click the Group Members tab to add group members.
The list at the top of the page displays all the users defined in the current
system. Select users to add to the group, and then click the Add Button.
Added users appear in the group member list, and are identified by the
icon in the user list.
―
―
You can delete an item either by double-clicking that item in the
group member list, or by clicking that item and then clicking the
Remove button.
Adding multiple users at a time by using the standard Windows
keyboard operations is supported.
Managing Groups
To modify or delete an existing group:
1
Click User>Groups in the menu bar at the top of the page.
2
3
Select the group entry to be deleted in the group list.
In the ACTIONS area on the left side of the page, click Edit or Delete to
modify or delete the group.
Service Setting
Active Directory
Polycom® RSS™ 4000 supports integration with an Active Directory server.
After integration, users in the Active Directory domain can access the Web
Management pages of the Polycom® RSS™ 4000 directly as ordinary users
without needing to be registered in the Polycom® RSS™ 4000.
To configure an Active Directory server:
1
Click System Config>Service Setting>Active Directory in the menu bar
at the top of the page.
2
Configure the following parameters on the Active Directory page:
Table 4-12 Active Directory Parameters Description
Parameter
Description
Defines whether to integrate the Polycom® RSS™ 4000
with an Active Directory server. Once this option is
enabled, you can configure specific parameters.
Integrate with Active
Directory Server
Sets the IP address or domain name of the Active
Directory server to be integrated.
Active Directory Server
User ID
Note:
If you set a domain name, make sure you have
already set a DNS server address that can resolve this
System Config>IP Setting
domain name in
.
Sets the user name that will be used by the Polycom®
RSS™ 4000 to access resources on the Active Directory
server.
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Parameter
Description
Sets the user password that will be used by the Polycom®
RSS™ 4000 to access resources on the Active Directory
server.
User Password
3
Once set up is complete, click Update.
After configuring the Active Directory server successfully, the configured
Active Directory server domain name displays in the Domain drop-down list
of the system's Web Login page.
Figure 4-2 Login page - Active Directory Service Area
Then, you can select the appropriate domain in the drop-down list, and use
existing users in the domain to log in directly. When logging in to Polycom®
RSS™ 4000 Web Management pages using an existing domain user, the user
gets only ordinary user permissions.
Calendar Configuration
Polycom® RSS™ 4000 system can be integrated with Microsoft Exchange
Server 2007, and work with other Polycom video conferencing devices to
record or live stream conferences when scheduling conferences through
Outlook.
To configure mail server information in Polycom® RSS™ 4000:
1
Click System Config>Service Setting>Calendar Configuration in the
menu bar at the top of the page.
2
Configure the following parameters on the Calendar Configuration page:
Table 4-13 Calendar Configuration Parameters Description
Parameter
Description
Sets whether to enable the calendar integration function.
You can configure related parameters only when this option
is enabled.
Enable Calendar
Integration
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Parameter
Description
Specifies the address or domain name of the Exchange
server to be integrated.
Exchange server
address
Note:
If you set a domain name, make sure you have
already set a DNS server address that can resolve this
System Config>IP Setting
domain name in
.
Specifies the Email account ID allocated to the video
conferencing system by the Exchange server. This ID
should be the same as the ID used by the Polycom RMX or
DMA.
Calendar mailbox
user ID
Password
Specifies the password corresponding to the account ID.
Viewing Outlook Conference Archives
When scheduling conferences through the Outlook's calendar, if a conference
has been set to be recorded or live streamed, the conference invitation
message that participants receive would display a URL address that can be
used to view the conference after it has been recorded or live streamed. Click
the link to open the Polycom® RSS™ 4000 login page, log in to directly enter
the Archive page or Live Streaming page for the recorded file in Polycom®
RSS™ 4000 system, then click the Play button on that page to view the video
content.
If the recorded conference is a recurrent conference, the page displays other
links to be used to access all the recorded conferences under that conference
series.
By clicking Outlook Meeting on the right side of the page, you can view
recorded conference information. The table below explains detailed
meanings of these parameters:
Table 4-14 Outlook Meeting Information Description
Parameter
Subject
Description
Conference subject.
Conference start time.
Conference end time.
Conference participants.
Conference organizer.
Start Time
End Time
Participants
Organizer
Conference Virtual Meeting Room (VMR) name, a unique
identification that is automatically generated by the Polycom
DMA system based on the time the conference was created
on the Outlook. All conferences under a periodic conference
series share the same VMR name.
VMR Name
It is used for recurrent conferences, displaying the number
of recorded conferences under that conference series. You
Related Archives
View
can click
to filter all recorded conferences under that
series in the list.
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Parameter
Description
It is used for recurrent conferences, displaying the number
of conference live streaming videos in progress under that
conference series.
Related Streams
Lets you copy the URL of playing the archive to the
clipboard. For archives recorded in two different
bandwidths, clicking the Copy link will copy two URLs.
Play URLs
System Monitoring
Dashboard
The Dashboard is the default page displayed to administrators after they log
in to the Polycom® RSS™ 4000 system. It shows any system status
information relevant to administrators. Information panes can be expanded
or hidden by clicking headings. Information displayed on the Dashboard
will be updated in real time based on changes made to system data.
You can also navigate to this page by clicking Admin>Dashboard in the
menu bar at the top of the page.
Signaling Connection
Shows connection information and recording status of endpoints or MCUs
which currently dial and set up connections with the system. Click the
button to expand detailed parameters information. The table below
provides parameters descriptions.
Table 4-15 Parameters Description for Signaling Connection Information
Parameter
Description
The IP address for the device connected to the Polycom®
RSS™ 4000.
IP
Displays the H.323 alias or E.164 prefix for the device to
connect to the Polycom® RSS™ 4000 if it is registered to a
gatekeeper.
H.323/E.164
VRR Number
Audio Type
Video Type
The VRR number used by the connection.
The audio protocol used by the connection.
The video protocol used by the connection.
Shows the connection current status: recording, paused
recording, playing back or idle.
Status
Shows whether the connection is performing live streaming.
If live streaming is in progress,
is displayed.
is displayed, or else
Live Streaming
You can control the recording of H.323 connection via the control button on
the page:
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•
: Starts recording/live streaming. Displays when the connection
status is idle or paused recording.
•
•
: Pauses recording. Displays when the connection status is recording.
: Stops recording/live streaming. Displays when the connection
status is recording.
•
: Disconnects H.323 connection.
You can dial out to connect the endpoint to record via the Dial out to record
Web View Sessions
Shows the real- time session information of video on demand via the Web.
The table below provides parameters descriptions.
Table 4-16 Parameters Description for Web View Sessions
Parameter
Description
The IP address of the client computer which is playing the
video.
Client IP
Port
The port used for playing the video.
Name
The name of the video which is being played.
The bandwidth of the video which is being played.
Band Width
Shows the type for the video which is being played: archive
or live streaming.
Type
System Alerts
Shows the system alert information. When there is a system alert, a floating
message may also appear at the right bottom of the page.
Web Connections
Shows information about all users connected to the Polycom® RSS™ 4000
Web interface, including their ID, roles, connecting time and IP addresses,
and counts login users by roles, so that administrators can easily get login
statuses of current users. Click the corresponding
disconnect it.
of a user to
System Information
Displays following system basic information:
•
System name
•
•
•
The current version of the software running on the system
The hardware version of the system
The address and speed/duplex modes for LAN ports
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•
•
The maximum number of recording ports and live streaming ports
supported by the system
The activation statuses of the charged options
Hardware Status
Displays the hardware status of the system, including status information
about CPU, memory usage, fan, DSP and so on. If the hardware is in
abnormal status, the font in the status bar appears in red.
Gatekeeper Status
Displays the status of the gatekeeper to which the system is currently
registered. If successfully registered to the gatekeeper, system E.164 prefix
and H.323 alias will display here.
External Server Status
The system can be integrated with external servers, such as FTP, Active
Directory and Exchange server. External server status indicates the
connection status between the system and the server. The meaning of each
status is as follows:
•
Not Configured: The server is not configured
•
•
•
Account Error: Error configuring registration account information
Connected: The server has been successfully connected to the system
Connect failed: Failed to connect the system to the server
Last Login Information
Displays the last login information on the Polycom® RSS™ 4000 system,
including the login time, user address, failed login information and so on.
System Logs
Polycom® RSS™ 4000 provides the function of backing up logs in the
background. Log files are used for administrators to perform fault detection
on the system.
Click Admin>System Logs in the menu bar at the top of the page to enter
the Log page. On this page, you can check log files summary information,
such as file size and creation time, or download and refresh system log files.
The maximum space occupying capacity for logs is 10G. Once filled, the new
logs will overwrite the old logs.
To refresh logs:
Click Refresh in the ACTIONS area on the left of the Log page.
To download log files:
1
On the Log page, select the log to be saved.
2
3
Click Download in the ACTIONS area on the left side of the page.
In the Save Files dialog box that appears, select the file save path, and
then click Save.
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Hard Disk Warning
Administrators can set the system to display warning information once the
free hard disk space reaches a certain threshold.
To set a hard disk warning threshold:
1
Click Admin>Disk Warning in the menu bar at the top of the page.
2
On the Hard Disk Warning page, set a disk space threshold. You can set
a value in the range of 1-50G. The system will send an Email message to
the administrator once the free hard disk space equals this threshold.
System Security
Certificate Setting
The Polycom® RSS™ 4000 Web server supports Security Socket Layer (SSL)
protocol. After the SSL digital certificate is installed in the system, you can
set up the encrypted communication connection between the user client and
server, in order to ensure security of the transferred data during Web
communication.
To Configure SSL certificate for the system, you can follow three steps as
below:
1
Create a new certificate request
2
3
Apply for the certificate
Upload the certificate to the Polycom® RSS™ 4000 server
To create a new certificate request:
1
Click System Config>Security Setting>Certification Setting in the
menu bar at the top of the page.
2
3
Click Create New Certificate Request in the Certificate Setting page.
Configure the following parameters in the SSL Configuration page:
Table 4-17 New Certificate Parameters Description
Parameter
Description
Common Name(CN)
Common certificate name.
Organization Name(O) Name of the organization that issues the certificate.
Organization Unit(OU)
Locality Name(L)
Unit of the organization that issues the certificate.
Locality or city to which the certificate is applicable.
State or city/autonomous region to which the certificate is
applicable.
State Name(SN)
Country (C)
Code of the country that issues the certificate.
Email address used to receive and acknowledge the
certificate.
Email Address
Days Valid
Valid days of the certificate.
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Parameter
Description
Key size, defaulted to 512 digits. You can select 1024
digits or 2048 digits as needed.
Key Size
Certificate request challenge password, which can further
strengthen security of the certificate request.
Challenge Password
4
Click OK to complete certificate request creation.
To apply for the certificate:
1
Click View Last Certificate Request in the certificate setting page to
view the information about certificate request created.
2
Copy the information in the text box to the certificate application page of
the certificate issuing organization from which you purchased service.
The information will be used to generate a certificate.
To upload the certificate to the server:
1
After obtaining the certificate successfully, click Open in the Certificate
Setting page.
2
3
Select the saving path of the certificate file in the popup dialog box for
uploading files, and click Open.
Click Upload button in the Certificate Setting page to upload the
certificate to Polycom® RSS™ 4000 system.
Click View Certificate Information to view information on the certificate
installed in the system.
After installing the certificate you purchased, the browser will not show alert
about website security certificate problems when you log in to the system.
Instead, you will be directly linked to the login page of the system.
Ports
The port on Port page used to set firewall to allow H.323 call.
To configure the port:
1
Click System Config>Security Setting>Ports in the menu bar at the top
of the page.
2
Configure the following parameters on the Ports page:
Table 4-18 Port Parameters Description
Parameter
Description
Specifies whether to define the TCP and UDP ports.
.
Leave this check box clear if you are defining a
Network Service for local calls that does not require
configuring a firewall to accept calls from external
entities. When this option is not selected, the system
uses the default port range.
Fixed Ports for H.323
.
If the firewall is incompatible with H.323, enable this
setting and specify the TCP and UDP port ranges.
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Parameter
Description
Shows the default TCP/ UDP port range. The user can set
the start port number here, and the end port number will be
calculated automatically.
TCP/UDP Ports
3
Click Update and a dialog box will pop up, in which you should confirm
to restart the system to apply the setting.
Security Policy
Polycom® RSS™ 4000 system provides detailed security policy settings. You
can define login times, password validity period, complexity of password
setting，maximum visiting duration and so on to ensure the security of Web
management.
To set security policy:
1
Click System Config>Security Setting>Security Policy in the menu bar
at the top of the page.
2
Configure the following parameters on the Security Policy page:
Table 4-19 Security Policy Description
Parameter
Description
Sets a validity period for a user account that
is not used for a long time. If the user keeps
his/her account unlogged for the time set, the
account status will turn to Inactive and
cannot be used to log in to the system until
the administrator enters User>Users page
and changes the status to Active.
Inactive Time for
Locking Account
Specifies times of failed login; it is used in
combination with the following two options. If
the times of successive failed login reaches
the value within the time set in the Failed
Login Lockout Window item, the system will
lock the account and keep the status for the
time set in the Failed Login Locked Duration
item. While locked, the account status shows
as Locked, which means that the user cannot
log in until administrator enters the
Failed Login Lockout
Threshold
Account
Management
User>Users page and changes the status to
Active.
Failed Login Lockout
Window
Specifies the time within which the times of
failed login is calculated.
Specifies the duration of the locked status of
the account. If you select Indefinite Lockout
option, the account will be locked indefinitely,
and it cannot be used to log in until the
administrator enters the User>Users page to
change the status to Active.
Failed Login Locked
Duration
Specifies the idle time of the system. If you
do not perform any operation for the time set
here, you automatically exit the system and
need to re-log in. The maximum time can set
to be 60 minutes.
Session
Management
Session IDLE
Timeout
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Parameter
Description
Specifies the maximum time within which you
can perform operations. When this time is
reached, you are automatically disconnected
and need to relog in. The maximum time can
set to be 480 minutes.
Session Maximum
Duration
Specifies the maximum number of logged-on
users with the same account. The system
supports up to 10 users online at the same
time using the same account.
Session Maximum
Number Per User
Specifies the maximum valid days of
password. When this time is reached, the
system prompts you to modify your
password. The maximum days can be set to
180 days.
Maximum Password
Age
Specifies the minimum valid days of
password. The password cannot be changed
within this time. The maximum days can be
set to 30 days.
Password
Management
Minimum Password
Age
Sets the number of previous passwords that
cannot be repeated. For example, if set to 2,
it means the new password cannot repeat
the last two passwords. The maximum
number to be set is 16.
Reuse Number of
Password
Minimum Password
Length
Specifies the allowed minimum password
length in the range of 1-15 characters.
Specifies a value of maximum similarity
between the old password and the new
password. The system will not accept a new
password with a similarity value higher than
the value set here. For example, there is a
50% similarity value between "password"
and "wordnew". If the maximum allowed
similarity value is 30%, then "wordnew"
cannot be used to replace the old password
"password".
Maximum Similarity
Level
Password
Complexity
Minimum Upper
Case
Specifies the minimum number of required
upper case in the range of 0-2.
Minimum Lower
Case
Specifies the minimum number of required
lower case in the range of 0-2.
Minimum Numeric
Characters
Specifies the minimum number of required
numeric characters in the range of 0-2.
Specifies the minimum number of required
special characters in the range of 0-2.
Special characters include the characters
displayed in Special Characters Set.
Minimum Special
Characters
If a parameter can set to be 0, which indicate no limitations to this option.
4
Click Update to apply settings.
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System Management
System Configuration Backup/Restore
You can backup and save the system configuration of Polycom® RSS™ 4000
to the local computer for restoring system configuration in case of future use.
Supported configurations include:
•
UI customization
•
•
•
•
•
•
•
•
Hard Disk Warning
Data backup/configuration
IP setting parameters
System time
Recording Setting
Security setting, including certificate, port and security policy
Service setting, including AD server and calendar configuration
Signaling setting, including gatekeeper and QoS Setting
To backup current system configuration:
1
Click Admin>Config Backup/Restore in the menu bar at the top of the
page.
2
3
Click Backup button on the Config Backup/Restore page.
Set a saving path for the configuration file in the popup Save Files dialog
box, and click Save.
To restore the system configuration using the configuration file:
1
Click Admin>Config Backup/Restore in the menu bar at the top of the
page.
2
3
Click Open button on the Config Backup/Restore page.
Select the configuration file in the popup Select Files dialog box, and
click Open.
The file path set before will display on the Config Backup/Restore page.
4
5
Click Upload to upload the configuration file.
Confirm to restart the system in the popup Reboot the System message
box to finish configuration restoration.
User Data Backup/Restore
Polycom® RSS™ 4000 system is able to backup user data to the FTP server in
the network, and restore system user data to the status of selected previous
time (based on the time points generated in the backup). Supported user
data include:
•
Users and groups
•
•
VRR, recording templates and channels
Archives
Click Admin>Data Backup/Restore in the menu bar at the top of the page to
enter Data Backup/Restore page.
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FTP Server Configuration
Before backing up archives, you need to configure FTP server on the
Polycom® RSS™ 4000 for backup.
To configure FTP server for backup:
1
Select Enable Data Backup/Restore in the Data Backup/Restore page.
2
Configure following parameters in the FTP Server Configuration area:
Table 4-20 Description of FTP Server Parameters
Parameter
Description
Server Address
User Name
Enter the IP address and port of the FTP server.
Enter the account and password for login to the FTP
server. If the FTP server has anonymous logins enabled,
Use Anonymous
you can click
anonymous account.
button to log in using
Password
Set whether to enable SSL encryption for the
communication between Polycom® RSS™ 4000 and FTP
server.
Enable SSL
3
Click Update to apply these settings.
When Polycom® RSS™ 4000 successfully connects to configured FTP server,
the Backup/Restore Status on the page displays Connected, and the ACTIONS
area on the left of the page shows available operation items: Backup Now
and Restore Now.
Archives Backup
There are two ways to back up archives on Polycom® RSS™ 4000 to FTP
server: automatic periodic backup and immediate manual backup.
To automatically back up archives:
1
Select Enable automatic backup on the Data Backup/Restore page to
enable automatic backup function.
2
Set following parameters:
Table 4-21 Description of Automatic Backup Parameters
Parameter
Frequency
Start Time
Description
Select the period for automatic backup, measured in day.
Select the start time of automatic backup.
3
Click Update to apply these settings.
To manually back up the recorded files:
Click Backup Now in the ACTIONS area on the Data Backup/Restore
page.
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Backup/Restore Status on the page shows the number of files being and have
backed up. When a message pops up at the right bottom of the page
prompting you for successful backup, the files backup has completed.
Archives Restore
The Polycom® RSS™ 4000 system will automatically generate a time point
when successfully backing up recorded files. You can use the backup of
recorded files to restore those recorded files on Polycom® RSS™ 4000
system.
To restore recorded files:
1
Click Restore Now in the ACTIONS area on the Data Backup/Restore
page.
2
Select the time point for the system to restore to on the Restore Point
page that appears and click OK.
The system restarts immediately, and then performs restore operations
automatically. If you try to log in to the system at this time, you will see a
prompt indicating that the system is restoring data. You can log in to the
system only after the data restoring process is completed. Administrator can
cancel data restoration by clicking Cancel. The endpoint cannot dial when
the system is restoring recorded file.
System Upgrade
You can upgrade the software version of the system on the System Upgrade
page. Click Admin>System Upgrade in the menu at the top of the page to
enter the System Upgrade page. Upgrading the software of Polycom® RSS™
4000 system needs the activation key corresponding to the upgrade pack
version. Different software upgrade pack versions may require different
activation keys.
To upgrade from Version 5.0 to Version 6.0
To upgrade the system from V5.0 to V6.0, you need to complete the
following two steps:
1
Install Version 6.0 upgrade pack on the system
Activate the upgraded system
2
If you do not activate the system, you can still use the Web interface, but
cannot perform incoming calls, recording, live streaming and video
on-demand operations using the system.
To install Version 6.0 upgrade pack:
1
Download V6.0 software pack needed for upgrade from Polycom
the local computer:
―
―
RSS 4000 v6.0 loader_ Part1.pkg
RSS 4000 v6.0 Software upgrade package _(build #)_ Release version
_ Part2.pkg
2
Click System Configuration>Upgrade/Reset System on the Web
interface of the Polycom® RSS™ 4000 system v5.0.
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3
4
Click License Agreement on the Upgrade/Reboot System page and read the
license agreement. You need to select Agree to continue the upgrade.
Click the Browse button, select the first upgrade pack (Part1), and click
Download File.
5
6
7
A popup alert box will ask you whether to continue or not. Click Yes.
Click Restart button on the page to restart the system.
Re-log in to the Web interface after the system is restarted. Click Upload
RSS Package in the page that appears.
8
9
Select the second upgrade pack (Part2), and then click Open.
After uploading the file, confirm to restart the system in a popup System
Reboot box.
To activate the upgraded system:
1
Log in the Web configuration interface after the system is restarted. You
are brought to the Product Activation page and prompted to activate the
device.
2
3
Click Polycom Resource Center link to enter the Polycom Resource
Management Center.
Enter your Email address and password in the login box, and click
Login. If you are a new user, click the Register for An Account link to be
registered.
4
5
After successful login, click Service & Support->License and Product
Activation-> Activation/Upgrade in the navigation bar at the top of the
page.
Follow the page prompts step by step to generate the Key Code required
for system upgrade.
If you are required to enter the serial number of the device, you can find
it from the manual attached with Polycom® RSS™ 4000 unit.
Go back to the Product Activation page, enter the activation key you
obtained into Activation Key box, and click Save.
6
7
Confirm to restart the system in a popup System Reboot box.
Log in to the Web interface after the system is restarted and enter
Admin>Product Activation where the system software version is shown to
be 6.0. This means that the system has upgraded successfully and is ready
for use.
Version 5.0 remaining operation
After upgrading the system to Version 6.0, it will only retain the previous IP
address from Version 5.0 and restore other configurations to the default
configuration. As Version 5.0 original system files and recorded archives
remain after upgrading, users can either import the Version 5.0 recorded files
into upgraded system or restore from the Version 6.0 to Version 5.0. After
upgrading the system to Version 6.0, half of hard disk space (500G) will be
used for storing files under v5.0. If you need more free space after upgrading,
please choose to clear v5.0 files. After deleting v5.0 files, the system cannot
be restored from v6.0 to v5.0 again.
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Import recorded files from v5.0:
1
Click Admin>Data Backup/Restore in the menu bar at the top of the
page.
2
Click Import media from v5 in the ACTIONS area on the left of the page.
The recorded files imported from version 5.0 can only be used for
video-on-demand and downloaded through the Web interface of the system,
but they cannot play back from the endpoint TV UI.
Restore the system from v6.0 to v5.0:
After restoring to v5.0, the system cannot inherit configurations and recorded files from
v6.0 system. They can only be used after being upgraded to v6.0 again.
1
Click Admin>Data Backup/Restore in the menu bar at the top of the
page.
2
Click Roll back to v5 in the ACTIONS area on the left of the page.
Delete v5.0 system files:
Before deleting v5.0 files, please make sure if it is necessary for you to import the v5.0
recorded files. After deleting v5.0 files, the released hard disk space will be used for
v6.0 after being upgraded, and the free capacity of the system is 1T, which can not be
restored to v5.0.
1
Click Admin>Data Backup/Restore in the menu bar at the top of the
page.
2
Click Format v5 Disk in the ACTIONS area on the left of the page.
Product Activation
The Product Activation page is used in following activation operations:
•
Activate the new Polycom® RSS™ 4000 system
Activate the upgraded system
•
•
Activate charged functions
Click Admin>Product Activation in the menu bar up on the Web interface to
enter the Product Activation page where you can view system information.
Table 4-22 System Information Description
Parameter
Description
Hardware Version
Software Version
Serial Number
The current hardware version of the system.
The current version of the software running on the system.
Specifies the product serial number of the system.
Indicates whether the system is activated. After the system
Activation Status
is successfully activated,
displays.
displays, and otherwise
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Parameter
Description
The maximum number of recordings ports supported by
the system.
Max Recording Ports
Max Live Steaming
Ports
The maximum number of live streaming ports supported by
the system.
The maximum number of Web video-on-demand
supported by the system. Reach up to 200.
Max RTSP Sessions
Indicates whether the AES encryption function of the
device is activated. This is a free option, but limited to only
countries. You can only use it after obtaining the License
and activating it. When the encryption function is activated,
Encryption
displays, and otherwise
displays.
Indicates whether the high resolution live streaming
function of the device is activated. This is a charged
function. You can only use it after purchasing the License
and activating it. Once this function is activated, the device
can live stream 720p resolution videos. This license also
increases the Web streaming capacity from 100 to 200
simultaneous unicast connections.
HD Live Streaming
You may enter the obtained activation key in the Activation Key text box of
the page, and click Update to activate Polycom® RSS™ 4000 system or
charged functions. Click Polycom Resource Center link to enter the Polycom
Resource Center and obtain the activation key.
UI Customization
Polycom® RSS™ 4000 system IVR information, Web Management interface
Logo, endpoint interface language, background picture and system name
can be customized to meet your organization needs.
Click Admin>UI Customization in the menu bar at the top of the page to
enter the UI Customization page.
IVR Customization
Polycom® RSS™ 4000 provides Interactive Voice Response (IVR) service.
After the endpoint dials the Polycom® RSS™ 4000 system and gets
connected, you can hear different IVR voice prompts when you receive the
endpoint menu from the operation system.
To customize the IVR information:
1
Click Admin>UI Customization in the menu bar at the top of the page.
2
3
Select the IVR information to be replaced and corresponding language
option in Select IVR Message to Play in the IVR Message area.
Click Open to select the audio file to be uploaded.
The audio file to be uploaded must be in PCM format, and the sampling
frequency must be 16 or 32 KHz, 16bit, and stereo or mono.
4
Click Upload to upload the audio file.
After the file is uploaded successfully, you can click the corresponding
Play/Stop button to test and play the prompt voice and verify if the
file replacement is successful.
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Customizing Web Interface Logo
The Logo displayed at the top of the system Web interface can be replaced
with the Logo of your organization as needed.
To customize the Logo picture of the Web Management interface:
1
Click Admin>UI Customization in the menu bar at the top of the page.
2
Click Open in the Web User Interface Logo area to select the picture to be
uploaded.
The uploaded pictures must be in the *.png format, with 212 * 54 pixels.
3
Click Upload to upload the picture.
After the picture is uploaded successfully, you need to close the browser and
reopen it to see the new configuration.
Customizing Endpoint Menu
After you dialed and established connection to the Polycom® RSS™ 4000
from the endpoint, you can see a menu interface from the Polycom® RSS™
background picture and displayed language of the endpoint menu interface.
RSS system provides seven languages. The default language is English.
To customize the background picture of the endpoint menu:
1
Click Admin>UI Customization in the menu bar at the top of the page.
2
In the Endpoint Menu Background area on the UI Customization page,
click the correct Open button according to screen width/height ratios of
participants' endpoint displays, and select the picture to be uploaded.
The picture must meet the following requirements:
―
4:3: You are required to upload pictures in the *.bmp format, with
704 * 576 pixels.
―
16:9: You are required to upload pictures in the *.bmp format, with
1024 * 576 pixels.
3
Click Upload to upload the picture.
To change the default endpoint menu language:
1
Click Admin>UI Customization in the menu bar at the top of the page.
2
Select a default endpoint language in the Default Endpoint Menu
Language area on the UI Customization page and click Apply.
3
Confirm to restart the system in the popup System Reboot box to apply
settings.
Changing System Name
The system name displays on the endpoint or MCU device when they are
connected to the Polycom® RSS™ 4000 system.
To change the system name:
1
Click Admin>UI Customization in the menu bar at the top of the page.
2
Enter your system name in the System Name text box on the UI
Customization page and click Apply.
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3
Click Reboot Now in the popup message box to restart the system and
apply settings.
System time
Setting accurate system time ensures the correct display of time information
such as recording and backup time. The built-in clock of the system can also
be synchronized with a network time server.
To set the system time:
1
Click System Config>System Time in the menu bar at the top of the
page.
2
Configure the following parameters in the System Time page:
Table 4-23 System Time Parameters Description
Parameter
Description
Specifies the way to set the system time:
The time service
.
.
The Console: synchronizes time with user computer.
The NTP Server: obtains time from a time server.
Date
Time
Indicates the current date and time of the system. When
The Console is selected, you can obtain user computer
current time after refreshing the page. Manually changing
the time here is not recommended.
Specifies the address or domain name of a network time
server. The system built-in clock can be synchronized with
the time server.
NTP servers
Note:
If you set a domain name, make sure you have
already set a DNS server address that can resolve this
System Config>IP Setting
domain name in
.
Restart and Shutdown
Click Admin>Shut Down on the Web interface to enter the Shut Down page.
Clicking the Restart button will restart the system; clicking Shut Down will
shut down the system.
Before unplugging the system, you need to shut it off via the Shutdown page to turn it
off.
Restoring Factory Default Configuration
You can clean the system and restore it to the factory default configuration
through its USB port. Only the software version and system IP address can
be reserved. You need to use an USB storage device before you restore the
system to the default status. There is no requirement on USB device type and
files it stores.
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•
•
All current configuration and recorded archives will be cleared after the system is
restored to the default configuration.
Before the system restarts to complete restoring to the factory default
configuration, please remove the USB device connected to the system.
Otherwise, after the system restarts, you will receive a default configuration
setting dialog box when you try to log in to the Web UI.
To restore the system to the factory default status:
1
Connect the USB storage device to the USB port on the back panel of the
system.
2
3
4
Restart the device manually, or click Restart button on the Shutdown
page (Admin>Shut Down) to restart the system.
After the system restarts, log in to the Web Configuration page. A
default configuration setting dialog box will display on the page.
You can configure following parameters:
Table 4-24 Default restoration Parameters Settings
Parameter
Description
Build-in Account
Password
System built-in default administrator account. The user
name and password can be modified here.
Confirm Password
Specifies the confirm password.
Specifies whether or not the default configuration
restoration reserves the current system IP address. If not
Keep current IP setting selected, the system will reset the IP address to the default
192.168.1.254, subnet mask to 255.255.255.0, and
gateway to 192.168.1.1.
5
Click Next; if you want to continue, enter YES in the box to confirm
restoration, and click OK. Click Back button to go back to the setting
box.
6
Remove the USB storage device before the system restarts to complete
restoration.
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5
TV User Interface Operation
In addition to Web interface, the Polycom® RSS™ 4000 also provides TV UI
for end users to perform the most commonly used recording and playback
operations through the remote control. The TV UI (User Interface) from
Polycom® RSS™ 4000 system will displays on the screen after an endpoint
dials the Polycom® RSS™ 4000 and sets up a connection successfully.
Introduction to Main Menu Page
After the endpoint sets up connection with the Polycom® RSS™ 4000 system,
it enters the TV UI menu page, where common recording and playback
options are provided, as shown below. If the Recording Immediately
function has been enabled in the VRR used by the endpoint for dialing, the
endpoint enters Recording page directly. When the recording is stopped or
cancelled, the endpoint returns back to the main menu page.
Figure 5-1 TV UI Main Menu in Polycom® RSS™ 4000 System
You can control the Polycom® RSS™ 4000 using the FECC and DTMF
functions of the remote control. When your endpoint supports FECC or
DTMF, use the remote control to operate the TV UI menu page. You need to
press the far end key on the endpoint's remote control to access the TV UI.
The table below defines in detail the FECC and DTMF operation keys on the
remote control of Polycom endpoint.
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Chapter 5 – TV User Interface Operation
Table 5-1 FECC and DTMF Control Keys
Scenario
DTMF
FECC
描述
4
6
Return to the higher-level menu.
.
.
Go to the lower-level menu.
Confirm the selection.
2
8
-
Select upward (cyclic).
when in the
menu display
state
Select downward (cyclic).
Turn to the next page if the menu
items cannot be displayed on one
page.
Zoom In
-
Turn to the previous page if the
menu items cannot be displayed on
one page.
Zoom Out
-
-
*1
*2
*3
Pause the current video.
Resumes a paused video.
Stops playback of the current video
and returns to the main menu.
*4
Reverses the current video. Reverse
will stop at the previous I-frame. The
Web UI can be used to set the
interval between I-frames. The
Polycom® RSS™ 4000 has a
default interval between I-frames of
one minute; the interval can be set
as 1-10 minutes.
When in the
video playing
state
*6
Fast forwards the current video. Fast
forward will stop at the next I-frame.
The Web UI can be used to set the
interval between I-frames. The
Polycom® RSS™ 4000 has a
default interval between I-frames of
one minute; the interval can be set
from 1-10 minutes.
0-9
Quickly jumps through video
playback, from 0% to 90% play time
positions); after jumping, the video
will start to play from the nearest
I-frame. For example, the DTMF
tone 7 will jump 70% of the way
through the video file.
-
-
-
0-9
＃
-
Input numbers.
When in the
inputting state
Confirm the input.
Delete the character before the
cursor.
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Start Recording
You can use the up/down arrow keys of the remote control to select Start
Recording on the main menu page, then press the right arrow key to enter
the Recording menu page.
You can choose to start recording directly or set a PIN code for recording.
If you set a PIN code for the video to be recorded, you must input the correct
PIN code to play back the video.
To set PIN code:
1
Select Set PIN Code on the Recording menu page and press the right
arrow key to confirm.
2
3
On the PIN code setting page, input the PIN code consisting of up to 15
digits through the number keypad on the remote control.
Press "#" to confirm or press the left arrow key to exit the set-up and
return to the Recording page.
To start recording:
Select Start on the Recording menu page and press the right arrow key to
confirm.
The recording icon
blinking on the screen indicates that the recording
is in progress. Then, you can use the menu page to:
•
Pause: Pause recording. Once paused, recording can be resumed by
choosing Resume.
•
•
Stop and Save: Stop recording and save the recorded file.
Cancel: Cancel recording and return to the main menu.
•
•
During recording, you can press the left arrow key to watch the endpoint loopback
video that is being recorded, or press the right arrow key to close the loopback
video and switch back to menu page.
If the video is being played through live streaming, the Pause function cannot be
used.
Viewing Archives
The user can view not only the files recorded by the currently dialed-in VRR,
but also all video files recorded and saved into the current Polycom® RSS™
4000.
If the bandwidth at which a user endpoint connected with Polycom® RSS™ 4000 is
lower than the bandwidth for certain recorded files, such files would not display on that
endpoint's screen.
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Chapter 5 – TV User Interface Operation
To view the videos recorded by current VRR:
1
Select View VRR Archives on the main menu page and press the right
arrow key to confirm.
2
Select a file to be viewed in the list and confirm the selection by pressing
the right arrow key.
You can use the up/down arrow keys to select the file, and press Zoom
out/Zoom in to turn page.
When you highlight a file, its related information, such as record time,
duration and VRR used will display on screen.
3
If a message pops up to prompt you to input the PIN code, you can
input the correct PIN code through the number keypad on the remote
control and then press "#".
If the PIN code you input is wrong, the system returns to the File List
page.
During the playback of video, you can press the up arrow key on the remote
control to exit playing and return to the file list.
To view all videos recorded on Polycom® RSS™ 4000:
Select View All Archives on the main menu page, and then press the right
arrow key to enter the list of all archives. Please refer to playing back
archives procedure in Viewing the Videos Recorded by Current VRR.
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6
Appendix A – Telnet/Terminal
Commands
Polycom® RSS™ 4000 supports device debugging from the command line.
You can configure command settings in either of the following two methods:
using the HyperTerminal after connecting it to the device through a serial
port or configuring via telnet. Both methods use the same command format.
Next, we will describe how to configure command setting using the
HyperTerminal.
HyperTerminal Parameters
•
•
•
•
•
Port: COM1 (basing on the port used)
Baud rate: 115,200 bps
Data bits: 8 bits
Parity bit: None
Stop bit: 1
Furthermore, you may need to set some other parameters based on the
simulation software used:
•
No echo for local input
•
•
•
The settings for the DEL and Backspace keys
Enter/New line
The simulation type for the endpoint: Automatic or ANSI
Login
If you have completed all the above configurations and launched the
HyperTerminal simulation software successfully, press the Enter key. The
login interface appears.
The login interface shows all of the software information and you’ll be
prompted to enter the login password. Now enter the login password and
press the Enter key.
The factory default login password is POLYCOM (case sensitive).
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Chapter 6 – Appendix A – Telnet/Terminal Commands
If you entered a wrong password, you may be required to re-login to the
system.
If you entered the right password, you will be brought directly to the
command setting interface.
Command Introduction
Help
After logging into the system, you may enter ? or help after the prompt "#"
to show the command prompt information.
•
•
•
“<>” indicates an optional parameter
“{}” indicates a required parameter
“|” indicates a 1-out-of-N parameter
Exit
Enter exit after the prompt # to exit the command control interface.
View Device Information
Enter show after the prompt # to view the current device information,
including the system information, license information, interface information
and IP address.
Idle Timeout Setting
Enter keepalive<timeout> after the prompt # to modify the keep-live
timeout setting.
Table 6-1 Parameter Description
Parameter Description
Defaults to 120 seconds and can be modified to any value in
the range of 5 – 600 seconds
timeout
[Example] Set the timeout time to 60 seconds:
Reboot Device
Type "reboot" after the prompt "#" to restart the system. The system will
show the prompt message "Are you sure?". Type "Y" to restart the system, or
type "N" to cancel.
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Reset Password
Type "reset password" after the prompt "#" to restore the administrator user
password for Web login to the default password (admin). The system will
show the prompt message "Are you sure?". Type "Y" to proceed, or type "N"
to cancel.
Restore System Configuration
Type "reset config" after the prompt "#" to restore the following system
configurations to the default value:
•
System Config
―
―
―
―
―
―
IP setting
System time
Recording setting
Security setting (Ports and security policy)
Service Setting
Signaling Setting
•
Admin
―
UI Customization (System name and default endpoint menu
language)
―
Disk Warning
The system will show the prompt message "Are you sure?". Type "Y" to
proceed, or type "N" to cancel.
After resetting the system configuration, the system must be restarted in
order for the new settings to take effect.
If you need to completely restore the system please refer to Restoring Factory Default
Clean Activation Key
Type "cleankey" after the prompt "#" to remove the existing activation key.
This command is used to deactivate the RSS™ 4000 system.
The system will show the prompt message "Are you sure?". Type "Y" to
proceed, or type "N" to cancel.
Telnet Setting
Type "telnet {on | off}" after the prompt "#" to turn on/off the telnet session.
For example, enter "telnet on" to enable telnet function.
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Chapter 6 – Appendix A – Telnet/Terminal Commands
The default setting is telnet on. If "telnet off" is entered to disable the telnet function of
the Polycom® RSS™ 4000, user can only use the serial port to perform above system
setting tasks. The default telnet port is 23, which cannot be modified. The password
and command operations for remote telnet login are identical to those for serial port
login.
Password Modification
Type "set telnet password" after the prompt "#" to modify the login
password for the Command Setting page.
This command is only used to change the login password for the telnet
session and serial interface. It does not impact the Web UI password.
Ping
Enter ping <ip> {-n<count>} {-w<time>} {-l<size>} after the prompt "#" to
check the network connection status.
Table 6-2 Parameters Description
Parameter
ip
Description
IP address of the destination host
Packet sending times, defaulted to 10
Waiting time, defaulted to 1000 ms
Size of the sent packet, defaulted to 32 bytes
-n<count>
-w<time>
-l<size>
[Example] Send the host whose IP address is 172.21.100.111 a Ping packet
with the size of 1500 bytes for five times cyclically. The wait time is 1000 ms:
Network Setting
Enter the following commands after the prompt "#" to set network
configurations:
“set {lan1 | lan2} ip {dhcp | static <ip> netmask <mask> gw <gateway>}” -
set the IP address for LAN 1 or LAN 2.
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“set {lan1 | lan2} speed {auto | 1000 | 100 full | 100 half | 10 full | 10 half}”
- set the connection features for the LAN 1 or LAN2 interface.
Table 6-3 Network Setting Parameters – LAN Interface IP Address
Parameter
Description
Automatically gets the address information through the DHCP
server.
dhcp
Specifies the static IP address information -
Ip: IP address of the network port
static
mask: subnet mask of the network port
gateway: gateway address of the network port
Table 6-4 Network Setting Parameters – LAN Interface Connection Rate
Parameter
auto
Description
Auto negotiation mode
1000Mbps
1000
100 full
100 half
10 full
100Mbps full duplex
100Mbps half duplex
10Mbps full duplex
10Mbps half duplex
10 half
[Example 1] Set the IP address of the LAN1 interface to 172.21.103.29, subnet
mask to 255.255.255.0, and the gateway address to 172.21.103.254:
[Example 2] Set the 100M half duplex for the LAN1 interface:
After you set the connection feature or IP address for the LAN interface, the system
must be restarted in order for the new settings to take effect.
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7
Appendix B – Regulatory
Notices
Important Safeguards
Read and understand the following instructions before using the system:
.
.
.
.
Close supervision is necessary when the system is used by or near children. Do
not leave unattended while in use.
Only use electrical extension cords with a current rating at least equal to that of the
system.
Always disconnect the system from power before cleaning and servicing and when
not in use.
Do not spray liquids directly onto the system when cleaning. Always apply the
liquid first to a static free cloth.
.
.
Do not immerse the system in any liquid or place any liquids on it.
Do not disassemble this system. To reduce the risk of shock and to maintain the
warranty on the system, a qualified technician must perform service or repair work.
.
.
.
.
Connect this appliance to a grounded outlet.
Only connect the system to surge protected power outlets.
Keep ventilation openings free of any obstructions.
If the system or any accessories are installed in an enclosed space such as a
cabinet, ensure that the air temperature in the enclosure does not exceed 40°C
(104° F). You may need to provide forced cooling to keep the equipment within its
operating temperature range.
.
.
Do not use this product near water.
Avoid using this product during an electrical storm. There may be a remote risk of
electric shock from lighting.
SAVE THESE INSTRUCTIONS.
7-1
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Chapter 7 – Appendix B – Regulatory Notices
Regulatory Notices
USA and Canadian Regulatory Notices
This Class [A] digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [A] est conforme à la norme NMB-003 du
Canada
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: This device may not cause harmful interference, and this
device must accept any interference received, including interference that may cause
undesired operation
NOTE:
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference
at his own expense
In accordance with part 15 of the FCC rules, the user is cautioned that any changes
or modifications not expressly approved by Polycom Inc. could void the user’s
authority to operate the equipment.
EU Regulatory Notices
This Polycom® RSS™ 4000 has been marked with the CE mark. This mark indicates
compliance with EEC Directives 2006/95/EC and 2004/108/EC. A full copy of the
Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road,
Slough, Berkshire, SL1 4DX, UK.
この装置は、情報処理装置等電波障害自主規制協議会（ＶＣＣＩ）の基準
に基づくクラス 情報技術装置です。この装置を家庭環境で使用すると電波
A
妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ず
るよう要求されることがあります。
声明
此为 级产品，在生活环境中，该产品可能会造成无线电干扰。在这种情况下，可能
A
需要用户对其干扰采取切实可行的措施。
급 기기 업무용 정보통신기기
)
A
(
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Polycom® RSS™ 4000 User Guide
Regulatory Notices
이 기기는 업무용으로 전자파적합등록을 한 기기이오니
판매자 또는 사용자는 이 점을 주의 하시기 바라며 만약
,
잘못판매 또는 구입하였을 때에는 가정용으로 교환하시기
바랍니다
.
WARNING
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Electrical safety advisory
We recommend that you install an AC surge arrestor in the AC outlet to which this
device is connected. This action will help to avoid damage to the equipment caused
by local lightning strikes and other electrical surges.
Special Safety Instructions
Follow existing safety instructions and observe all safeguards as directed.
Installation Instructions
Installation must be performed in accordance with all relevant national wiring rules.
Mechanical Loading - Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
Circuit Overloading - Consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits might
have on overcurrent protection and supply wiring. Appropriate consideration of
equipment nameplate ratings should be used when addressing this concern.
Reliable Earthing - Reliable earthing of rack-mounted equipment should be
maintained. Particular attention should be given to supply connections other than
direct connections to the branch circuit (e.g. use of power strips)."
Plug Acts as Disconnect Device
The socket outlets to which this apparatus is connected must be installed near the
equipment and must always be readily accessible.
Lithium coin cell warning
This equipment contains a Lithium coin cell which is not user serviceable. Refer
servicing to qualified service personnel only. Do not attempt to open the case of this
product.
Caution
Danger of Explosion if Battery is incorrectly replaced.
Replace only with the same or equivalent type
Recommended by the manufacturer.
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Chapter 7 – Appendix B – Regulatory Notices
Regulatory Notices
Dispose of used batteries according
to the manufacturer’s instructions
ADVARSEL!
Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri
af samme fabrikat og type.
Levér det brugte batteri tilbage tilleverandøren.
7-4
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