Polycom Cordless Telephone 1725 36203 001 User Manual

Spec tra Link 8020/8030 Wireless

Telephone

User G uide

with Spec tra Link Ra dio Protoc ol (SRP)

September 2010 Edition

1725-36203-001

Version F

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About this G uide

Thank you for choosing the SpectraLink 8020/8030 Wireless

Telephones with SpectraLink Radio Protocol (SRP)¹. These handsets

provide business telephony features and functions such as multiple

call appearances, call hold, transfer, and conference over your Local

Area Network. Your handset can call other telephone numbers and

extensions within your facility as well as any external telephone

number. Your handset will only work within your facility when it is

in contact with the LAN. It will not work beyond the coverage area of

the wireless LAN. Contact your system administrator if you have

questions about your facility’s boundaries.

In this User Guide, you will find everything you need to quickly use

your new handset. If you have questions about features and functions

customized for your facility, contact your system administrator.

Please read the Safety section in this guide before you set up and use

the SpectraLink 8020/8030 Wireless Telephone.

Polycom Model Numbers

This document covers the following registered model numbers:

802X (SpectraLink 8020 Wireless Telephone)

803X (SpectraLink 8030 Wireless Telephone)

PBP0850 (Standard Battery Pack)

PBP1300 (Extended Battery Pack)

PBP1850 (Ultra-Extended Battery Pack)

PCS1850 (Desktop Charger)

PCD1850 (Dual Charger)

PCQ1850 (Quad Charger)

¹SRP is Polycom's proprietary signaling protocol used by the SpectraLink 8020/8030 Wireless

Telephones to send and receive telephone calls over the telephony system installed in your

facility.

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User G uide: Spec tra Link 8020/8030 Wireless Telephone with SRP

Related Documents

SpectraLink 8020/8030 Wireless Telephone Administration Guide for SRP

(1725-36030-001)

SpectraLink 8020/8030 Regulatory Information

(1725-36084-001)

Available at

http://www.polycom.com/support/voice/wi-fi/index.html

Customer Support

Please contact your facility’s Network Administrator for support.

You may also access the Polycom Knowledge Base at

http://www.polycom.com/usa/en/support/voice/voice.html

Icons and Conventions

This manual uses the following icons and conventions.

Caution! Follow these instructions carefully to avoid danger.

Note these instructions carefully.

This typeface indicates a key, label, or button on SpectraLink

hardware.

Label

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C ontents

0 About t his G u id e ......................................................................3

Polycom Model Number s ..................................................................3

Customer Support...............................................................................4

Icons and Convention s .......................................................................4

1 G e t ting St a r t e d w ith your Sp e c t r a L ink 8020/8030

Wir e l e s s T e l e phone .................................................................9

Overvie w ..............................................................................................9

Battery Packs......................................................................................10

Features of your SpectraLink 8020/8030 Wireless Telephone ...12

The Handset Displa y ........................................................................14

Status Icons ..................................................................................14

Softkeys.........................................................................................15

NavOK Functions .......................................................................16

Menus ...........................................................................................16

Handset Modes .................................................................................18

Accessorie s .........................................................................................20

Carrying Options ........................................................................20

Headsets .......................................................................................20

2 C u stomizing your Sp e c t r a L ink 8030/8030 Wir e l e s s

T e l e phone ..............................................................................21

Config Men u ......................................................................................21

Lock Keys ...........................................................................................25

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User G uide: Spec tra Link 8020/8030 Wireless Telephone with SRP

User Profiles.......................................................................................25

Phone Settings ...................................................................................28

Extension Inf o ..............................................................................28

Keypad Autolock ........................................................................28

Display Contrast..........................................................................28

Use Hearing Aid..........................................................................28

Startup Song Play/Inhibit .........................................................28

Predial...........................................................................................28

Push-to-Talk (PTT)............................................................................29

Default Channel ..........................................................................29

Subscribed Channels ..................................................................29

PTT Audio Volume.....................................................................29

PTT Tone Volume .......................................................................29

PTT Vibrate ..................................................................................30

System Info.........................................................................................30

Phone IP Address........................................................................30

Gateway IP Addres s ...................................................................30

Firmware Version .......................................................................30

Emergency Dial ...........................................................................31

3 Using the B a s ic F e a t ur e s of your Spe c t r a L ink 8020/8030

Wir e l e s s T e l e phone ...............................................................33

Turn the Handset On..................................................................34

Turn the Handset Off .................................................................34

Lock the Keypad .........................................................................34

Unlock the Keypad .....................................................................34

Place a Cal l ...................................................................................34

Place an Emergency Call............................................................34

Answer or Reject a Cal l ..............................................................35

Place a Call on Hold/Resume Call...........................................35

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C ontents

Answer a Second Call.................................................................36

Clear Forwarding on a Line.......................................................36

Redial the Last Number you Dialed.........................................36

Silence the Ringing .....................................................................36

Change the Ring Volume...........................................................37

Adjust the Speaker Volume.......................................................37

Adjust the Headset Volume ......................................................38

Mute/Unmute a Cal l ..................................................................38

End a Call .....................................................................................38

Change the Profile.......................................................................38

Open the Config Menu...............................................................38

Turn on the Backligh t .................................................................38

4 Using the Adv a n c ed F e a t ur e s of your Spe c t r a L ink

8020/8030 W ir e l e s s T e l e phone .............................................39

Place a Second Call .....................................................................39

Place a Call on a Different Line.................................................40

Listen to Voicemail .....................................................................40

Activate Installed Custom Applications..................................40

Use the Phonebook and Speed Dial .........................................40

5 Using the Push-to-T a l k F e a t ur e s of your Spe c t r a L ink

8030 Wir e l e s s T e l e phone .....................................................45

Make a PTT Cal l ..........................................................................46

Respond to a PTT Call................................................................46

End a Wait Period .......................................................................46

Select a Different PTT Channel .................................................46

End One PTT Call and Start another on a Different

Channel.........................................................................................46

Receive a PTT Call while on a Telephone Call .......................47

Use PTT Vibrate ..........................................................................47

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Transmit on the Priority Channe l .............................................47

End a PTT Call.............................................................................47

Change the PTT Volum e ............................................................47

Answer a Telephone Call during a PTT Transmission .........47

Start a Telephone Call during a PTT Transmission ...............48

Turn off PTT.................................................................................48

Subscribe to additional PTT channel s ......................................48

6 C h a r g er Op t i o n s ....................................................................49

Charger Model s .................................................................................49

Charging Status Indicators ..............................................................50

Single Charger ...................................................................................51

Dual Charger .....................................................................................52

Quad Charge r ....................................................................................53

7 C l e a n ing a n d Drying the H a n dset.......................................55

8 S a f e t y Inform a t i o n .................................................................59

9 Ind e x.......................................................................................65

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G etting Sta rted with your

Spec tra Link 8020/8030

Wireless Telephone

Overview

The SpectraLink 8020/8030 Wireless Telephones is a Wi-Fi handset

for workplace telephone systems. By seamlessly integrating with the

facility’s telephone system, wireless telephone users are provided

with high-quality mobile voice communications throughout the

workplace, giving users the freedom to roam throughout the

workplace while providing the features and functionality of a wired

desk phone.

The handsets will only work when they are within range of the

wireless access points at your facility; they are not cellular or satellite

phones.

Install and charge the Battery Pack before using the SpectraLink

8020/8030 Wireless Telephone. See the Battery Packs section

below and Chapter 5 Charger Options.

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User G uide: Spec tra Link 8020/8030 Wireless Telephone with SRP

Battery Packs

Three battery pack models are available: Standard, Extended, and

Ultra-Extended. The Standard Nickel Metal Hydride (NiMH)

rechargeable handset Battery Pack gives you approximately four

hours of talk time or 80 hours of stand-by time. Stand-by time is when

the handset is turned on, but not in an active call.

Type

Standard

Talk Time

Standby Time

Charging Time

4 hours

80 hours

2 hours

6 hours

8 hours

120 hours

160 hours

3 hours

4 hours

Extended

Ultra-Extended

Talk time and standby time will vary depending on handset model,

call server, features enabled and system configuration. These are

minimum estimates. Your experience may be significantly higher.

The type of Battery Pack is printed on the label. Remove the

Battery Pack and view the label to determine the type of Battery

Pack you have been issued.

Use only Battery Pack models BPL100, -200 and -300 in the

SpectraLink 8020/8030 Wireless Telephones.

Indications of low battery

The handset will need to have its Battery Pack recharged periodically.

The Battery Pack icon on the handset display’s status row indicates

the amount of charge remaining. Additionally the handset will sound

warning tones and display the Battery Low message when there are

fewer than two minutes of talk time remaining.

A melody will play when the handset is powered on for the first time

after being fully charged, unless this feature has been disabled. See

your system administrator if you have questions about the type of

Battery Pack you have been issued.

When the handset is in Standby mode, the message Battery Low and a

series of chirps indicate a critically low Battery Pack charge. The

handset will not work until the Battery Pack is charged.

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G etting Sta rted with Your Spec tra Link 8020/8030 Wireless Telephone

Take care not to short the battery contacts on the Battery Pack

with metal objects such as coins, keys or paper clips. Shorting

the contacts can cause permanent damage.

Battery Pack removal and replacement

To remove, press down on the latch on the Battery Pack on the back of

the handset. The Battery Pack releases outward.

To replace, slide the lip of the Battery Pack into the bottom of the

cavity. Push the top of the Battery Pack until it snaps into place. You

should not have to force it against the handset.

Notes on Battery Packs

•

Battery Pack life will vary depending on handset model and

features and system infrastructure.

Maximum Battery Pack performance is achieved after a few

charge/discharge cycles.

If multiple Battery Packs are supplied with your handset, Polycom

recommends that each be fully charged upon receipt to prolong

battery life. Battery Packs will slowly lose charge if unused. To

maintain battery potential, charge unused Battery Packs occasion-

ally or alternate Battery Pack use.

•

After a length of time Battery Packs will lose the ability to

maintain a charge and to perform at maximum capacity and will

need to be replaced. This is normal for all batteries.

If your Battery Pack requires replacement, contact your system

administrator.

•

Overnight charging is best done while the handset is turned off.

The handset will chirp once when properly seated in the charger

to let you know that the charging cycle has begun. If the handset

does not charge, clean Battery Pack, charger and handset contacts

with an alcohol swab.

Only use SpectraLink Battery Packs with SpectraLink

8020/8030 Wireless Telephones.

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Features of your SpectraLink 8020/8030

Wireless Telephone

The handset operates much like a cell phone, and is programmed by

your system administrator to support the features commonly

available in an office environment. Orient yourself to your handset’s

features using the illustration below and the following explanatory

material.

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G etting Sta rted with Your Spec tra Link 8020/8030 Wireless Telephone

1. Ea rpiec e —Delivers audio to the ear.

2. Sc reen —Displays information relating to the handset’s current

mode. See Handset Modes below.

3. Softkeys —Four softkey buttons. A softkey label appears in the

display area just above the corresponding softkey when the

function assigned to that softkey is available.

4. Hea dset ja c k —Allows you to place and receive calls through a

SpectraLink headset.

5. Up/Down buttons —Use these buttons to scroll through

displayed menu options. Use to adjust speaker volume while in a

call.

6. Emergenc y Dia l/TALK button —SpectraLink 8030 only. This

button may be programmed by the system administrator for

either Emergency Dial or Push-to-talk (PTT) functionality. Test the

active mode by pressing the button once to see which feature is

active. If you are prompted to press it twice to place an emergency

call, then Emergency Dial is programmed. Check the Config menu

to determine if PTT is activated. Push and hold to activate push-

to-talk mode.

7. On hook —Also referred to as END. Use to power on and power

off the handset, and to end a call.

8. Off hook —Also referred to as START. Use to obtain a dial tone or

place a call.

9. Na v a nd Na v OK keys —Four directional navigation keys and a

NavOK key. Use the Nav ef and cd keys for menu navigation.

Use the NavOK key to select menu items, place calls, and perform

softkey functions as described below in NavOK functions.

10. Keypa d —12 keys provide the 10 digits 0-9, the alphabetic

characters, and special characters available in context-sensitive

applications.

11. FC N —Press to access the Function menu; press in combination

with assigned keys to access programmed system functions.

12. LINE —Press to access additional line appearances.

13. Ba ttery c onta c ts —Located along the bottom edge, the battery

contacts enable the handset to be charged in the Desktop Charger

or the Dual Charger. They should be kept clean and free of debris.

14. Mic rophone —Sensitive microphone transmits voice accurately

and without distortion.

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User G uide: Spec tra Link 8020/8030 Wireless Telephone with SRP

The Handset Display

When first powered on, the handset screen will display the standby

screen. This screen displays a top row of system icons showing the

status of the handset, followed by two lines for the handset’s

extension number and name, a line for date and time display, and a

bottom row for softkey labels.

While the handset is in use, display screens include:

•

Call status screen

Push-to-talk screen (8030 only, if available)

Message screen (if available)

Menu screens.

The standby screen has the following format:

-Icon row (status line)

-Extension number

Ext. 1234

-Name assigned to extension (info line)

[Name]

[date] [time]

Profile: [name]

-Date and time if configured

-Name of the active profile

-PTT channels (8030--only if configured)

-First set of softkeys

[PTT channel info]

◄Spkr Phbk Prof Lock►

-Second set of softkeys

►

◄Spdl Redl

Cfg

Status Icons

Indicator Function

The signal strength icon indicates the strength of the signal and can assist

the user in determining if the handset is moving out-of-range.

The voicemail icon is activated when a new voicemail message is received

if the feature is supported by the phone emulation. (Not available in all

facilities)

The battery icon indicates the amount of charge remaining in the Battery

Pack. When only one level remains, the Battery Pack needs to be charged.

The speakerphone icon displays when the speakerphone is active.

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G etting Sta rted with Your Spec tra Link 8020/8030 Wireless Telephone

Indicator Function

Up and down arrows are displayed when the menu has additional options

above or below.

Left or right arrows are displayed during editing when the cursor may be

moved left or right.

The location service icon indicates the Real-Time Location System (RTLS)

is enabled.

Locked indicates that the keypad is locked to prevent accidental activation.

Use the Unlk softkey plus the # key to unlock it.

Locked

[No Service If warning tones are not disabled, an alarm will sound and a descriptive

message] message displays when the handset cannot receive or place calls. You

may be outside of the covered area. Walk back into the covered area. The

in-service tone indicates service is reestablished.

The download icon indicates that the handset is downloading code. This

icon only appears while the handset is running the over-the-air downloader.

It appears to the right of the signal strength icon in the same location as the

voicemail icon.

The download failure icon indicates that the handset has failed to download

code because the code is incompatible with the handset hardware. Contact

your system administrator should this icon appear.

XXXX During character entry, indicates current data entry symbol mode.

Softkeys

Certain softkeys are standard with all handsets and others are locally

programmed.

Step through locally-programmed softkeys by going off-hook (press

START) and then press the FCN key. The softkeys displayed while in

the active mode are programmed to telephony features available in

your facility. Up to 16 softkeys may be programmed and they are

displayed four at a time. Press FCN repeatedly to step through each

set.

If you have questions about any softkey not on this list, see your

system administrator.

Softkey

Name

Displayed during…

Press to…

Cursor backward

Cursor forward

Entering a dial number.

Move the cursor back one position.

Entering a dial number.

Move the cursor forward in

alphanumeric mode. If the cursor is

at the end of the line, adds a space

character.

Bksp

Back

Backspace

character

Entering a dial number.

Displaying a menu.

Delete the character prior to the

cursor position.

Back one screen

Exit the menu, move back one

screen.

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Softkey

Name

Displayed during…

Press to…

Cfg

Config Menu

Standby mode, second set

Open the Config Menu

Hold

In an active call.

Place the call on hold. The line

number blinks while the call is on

hold.

Lock

Mute

Lock keys

Standby mode, first set

In an active call.

Lock handset keys

Toggle muting

Toggle audio transmission to the far

end. The status row displays

<Muted> when the line is muted.

Phbk

Prof

Phonebook

Profile

Standby mode, first set

Standby node, second set

Open the phonebook

Change Profile settings

Redl

Redial

Display a list of recently-dialed

numbers that may be redialed.

Save

Entering a dial number as a

call forwarding destination.

Save the dial number as the call

forwarding destination for the

selected line.

Spdl

Spkr

Speed dial

Standby node, second set

Standby mode, first set

Open speed dial list

Speakerphone

Activate speakerphone

NavOK Functions

The NavOK key acts as a fifth softkey with implicit functionality as

follows:

State NavOK key function

Dialing Place a phone call.

Answering Answer a phone call

Holding Resume audio.

Displaying menu Select the highlighted menu option.

Menus

Config menu

See Chapter 2 for a full description of the Config menu.

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G etting Sta rted with Your Spec tra Link 8020/8030 Wireless Telephone

Line menu

The Line menu allows you to activate a call on a selected line or to

view the status of lines.

Press the LINE key to display a menu of available lines and to activate

a new call on a selected line.

The currently selected line is indicated by an asterisk (*). Lines which

have new voicemail are flagged with plus (+) characters.

Exit the Line menu display by pressing a line number key to start a

new call on the selected line and put any other call on hold, or by

pressing the END key to exit without starting a new call.

FCN menu

The FCN menu is accessible while in the active mode and provides

locally-programmed features such as conference, voicemail access,

transfer, etc.

Items on this menu are accessible through the Nav cd keys or

through shortcut keys as displayed with the menu items. Installed

custom applications, such as messaging applications, are

automatically added as items at the end of this menu when defined

on an Open Applications Interface (OAI) server. If you have questions

about the functionality of a custom application, contact your system

administrator.

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User G uide: Spec tra Link 8020/8030 Wireless Telephone with SRP

Handset Modes

Standby mode (on-hook)

In standby mode, the handset is powered on and is ready to send and

receive calls. The extension number is shown on the display and there

is no dial tone. In this mode, the handset is conserving battery power

and bandwidth.

When an incoming call arrives, the handset rings and goes into active

mode. Answer the call by pressing the START key. The handset will

ring according to user preference as specified in the standby menus.

You can silence the ringing by pressing the END key. The call will be

redirected to voicemail if available.

Active mode (off-hook)

The handset is in the active mode when you are placing or receiving a

call, or when the handset is in communication with the PBX.

When an incoming call occurs during an active call, the handset will

play the second call ringing sound until the call is answered, the caller

hangs up, or the call transfers to voicemail. If you press the END key,

the first (active) call ends and the handset reverts to a full ring for the

second call.

The active mode utilizes the most bandwidth and battery power. To

conserve these resources, return the handset to the standby mode at

the end of your call by pressing the END key.

Push-to-talk (PTT) mode

The SpectraLink 8030 Wireless Telephones utilizes channels for

incoming and outgoing radio communication, similar to a walkie-

talkie. While using this feature, the handset is in PTT mode. It can

receive regular phone calls while in this mode. When a regular phone

call is answered, the handset switches to active mode.

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G etting Sta rted with Your Spec tra Link 8020/8030 Wireless Telephone

Configuration menu mode

When user preferences are being configured in the Config menu, the

handset is on, but is not active. It cannot receive calls while in the

Config menu. The handset will revert to standby mode if there is no

activity in configuration menu mode.

Message alert mode

If text messaging functions have been programmed, as in a nurse call

system, the handset is able to receive text messages. While these

messages are being accessed, the handset is in message alert mode.

Incoming calls will ring with the second call ringing sound.

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User G uide: Spec tra Link 8020/8030 Wireless Telephone with SRP

Accessories

Carrying devices and headsets that are specifically designed for your

SpectraLink handset may be purchased through your service

representative.

Carrying Options

The following options are available for handset protection and easy

access and carrying.

•

Belt c lip: Spring-loaded plastic belt clip that attaches to the back

of the handset.

•

Swivel belt c lip: Swivel-style belt clip that attaches to the back of

the handset with full 360 degree swivel or eight-position ratchet

options.

Swivel c a rrying c a se: Black leather case with keypad cover and

swivel-style quick release belt clip.

•

Holster: Black holster with belt clip.

C ord la nya rd: Nylon cord lanyard with quick disconnect.

C oiled la nya rd: Plastic coiled lanyard with clothing clip.

Headsets

Polycom offers optional headsets (for North America only) for use in

noisy environments or if you need to have your hands free while

talking on the handset.

To use the headset, simply plug it into the jack on the right side of the

handset. While using a headset, the handset will ring according to the

user profile setting established in the Headset/Speaker ring option.

The external ring will ring according to the setting of the profile.

The headsets offered by Polycom have been laboratory tested and

work properly with the SpectraLink 8020/8030 Wireless Telephone.

Polycom does not recommend using other headsets.

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C ustomizing your Spec tra Link

8030/8030 Wireless Telephone

When the handset is in standby mode (on but not in use), press the

Cfg softkey to display the configuration menu (“Config menu”). The

handset cannot make or receive calls while in the Config menu. This

menu allows you to set user preferences and display handset

information.

Check with your system administrator for specific features supported

by your handset.

Config Menu

Config menu 2nd level

3rd level

4th level

5th level

6th level

Lock Keys

User Profiles

Silent

Vibrate

Loud

Soft

Custom

Set as Active

Ring Settings

Telephone

Message Alert 1

Message Alert 2

Ring Cadence

Off

PBX

Continuous

Short Pulse

Long Pulse

Ring Tone

Tones 1-10

Ring Volume

Volume

„„„„„„„„

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Config menu 2nd level

3rd level

4th level

5th level

6th level

Silent

Vibrate

Loud

Soft

Custom

Vibrate Cadence

Off

PBX

Continuous

Short Pulse

Long Pulse

Ring Delay

No Delay

5 Second Delay

10 Second Delay

Noise Mode

Normal

High

Severe

Ring in Headset

Ring in Speaker

Warnings

Enable/Disable

Key Tones

Disable/Enable

Phone Settings

Extension Info

Extension Number

Extension Name

Keypad Autolock

Disable

5 seconds

10 seconds

20 seconds

Display Contrast

Set Contrast

Use Hearing Aid

Use No Hearing Aid

Startup Song

Play/Inhibit

Predial

Disable/Enable

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C ustomizing Your Spec tra Link 8020/8030 Wireless Telephone

Config menu 2nd level

Push-to-talk † Default Channel

3rd level

4th level

5th level

6th level

Channel 1

….

Channel 24

Subscribed

Channels

Channel 1

Channel 2

Channel 3

….

Channel 24

PTT Audio Volume

PTT Tone Volume

Audio Volume

„„„„„„„

Tone Volume

„„„„„„„

PTT Vibrate

Enable/Disable

System Info

Phone IP Address

Gateway IP

Address

Firmware Version

Emergency Dial ‡

Emergency Number

Emergency Name

† (SpectraLink 8030 only) Push-to-talk must be enabled by the system administrator before it can be

activated by the user. If it is not enabled, then it will not appear on the Config menu. If PTT has not been

enabled, Emergency Dial may be. Check the System Info options to determine if Emergency Dial

appears. If so, it is active.

‡ (SpectraLink 8030 only) Emergency Dial will appear if it has been enabled by the system

administrator. The Emergency Number/Name options allow you to check the number and name that

is dialed when the Emergency Dial button is pressed twice in two seconds.

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User G uide: Spec tra Link 8020/8030 Wireless Telephone with SRP

Default settings

The profile options on the Config menu may be reset to their default

values by the system administrator. These are the default settings:

Setting/profile

Silent

Vibrate

Soft

Loud

Custom

Ring Cadence

Off

PBX

Ring Tone

Tone 1

Ring Volume

Vibrate Cadence

Ring Delay

Off

PBX

Off

PBX

Noise Mode

Normal

Speaker

Off

Normal

Speaker

Off

Normal

Speaker

Normal

Speaker

Normal

Speaker

Headset/Speaker

Key Tones

Warning Tones

Off

Push-to-talk *

Off

PTT Vibrate †

Emergency Dial ‡

Disabled

* (8030 only) Push-to-talk must be enabled by the system administrator before it can be activated by the user. If it is not enabled,

then it will not appear on the Config menu and will not be “On” for any profile.

† PTT Vibrate is available only when Push-to-talk has been enabled by the system administrator.

‡ Emergency Dial must be enabled by the system administrator. If enabled, it will be “On” (or available for use) in every profile.

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C ustomizing Your Spec tra Link 8020/8030 Wireless Telephone

Toggle options

Some menu items have only two options, which operate on a toggle

basis. The current setting is shown below the menu heading on the

info line. The other available setting is highlighted in the menu list.

Press NavOK to activate the highlighted setting.

For example, when Predial is disabled, the info line displays Predial

Disabled and the highlighted menu item is the Enable Predial option.

Press NavOK to enable Predial. The info line will change to display

Predial Enabled.

In another example, when the info line displays Currently Speaker, the

highlighted menu option is Ring in Headset, Press NavOK to select

Ring in Headset, The ring will now sound in the headset and the info

line will change to Currently Headset.

Lock Keys

When enabled, the Keypad Lock option will lock the keypad

immediately. If the keypad is locked, it may be unlocked by pressing

the Unlk softkey and then the # key.

User Profiles

Your handset ring behavior is established by the five User Profiles:

Silent, Vibrate, Loud, Soft and Custom. The currently-active user profile

is shown on the standby display. If you want to quickly switch to a

different profile, while in standby press the Prof softkey and select a

different profile from the list. The currently-active profile is marked

with an asterisk (*).

Set as Active

You can change to a different User Profile from the Config menu by

selecting the desired profile and then selecting Set as Active and

pressing the NavOK key. This activates the new User Profile.

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User G uide: Spec tra Link 8020/8030 Wireless Telephone with SRP

Ring Settings

The Ring Settings option allows the user to set the ring for three

separate functions. Telephone Ring is used for usual telephony

functions. Message Alert 1 and Message Alert 2 may be used to set

different ringing patterns for custom applications.

Telephone Ring

The telephone ring setting allows the user to set a distinctive ring

rhythm, tone, volume and sequence. Select from an audible ring, a

vibrate-only ring or a vibrate ring accompanied by an audible ring.

Ring Cadence The ring cadence is the rhythm of the ring. It may be

set to a pre-programmed ring cadence, or it may be set to obtain its

cadence from the SIP proxy server. The PBX option is designed to

utilize any distinctive rings sent by the proxy server while allowing

the user to set unique rings for auxiliary applications.

Off: Silent

PBX: The PBX, also known as the SIP call server, determines ring

cadence (e.g. the call server may send rings that differentiate

between internal and external calls)

Continuous: Rings continually until answered

Short Pulse: Rings in short bursts

Long Pulse: Rings in long bursts

Ring Tone Scroll and select from ten available tones. The Play softkey

allows the user to preview the tone before selecting. If Ring Cadence

is turned off, the Ring Tone option will not appear on the menu.

Ring Volume Use the Nav ef keys to change the Ring Volume

setting, or press the up/down volume buttons on the side of the

handset during ringing. If Ring Cadence is turned off, the Ring

Volume option will not appear on the menu.

Vibrate Cadence Vibrate Cadence options are the same as for Ring

Cadence (see above).

Ring Delay Ring Delay determines how long the vibrate cadence will

play before the audible ring starts. If Ring Cadence is turned off, the

Ring Delay option will not appear on the menu.

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C ustomizing Your Spec tra Link 8020/8030 Wireless Telephone

Message Alerts 1 and 2

Message Alerts are used by external applications such as nurse call

systems. If such systems are installed in your facility, you may adjust

their ring characteristics to differentiate them from other rings.

Contact your system administrator to find out if these options are

available.

Noise Mode

Provides options that describe the noise level in your environment.

Changing this mode to High or Severe adjusts the handset’s

microphone and in-ear speaker volume to account for background

noise. Select Normal for most office environments; High for moderate

background noise; or Severe for extremely noisy conditions. If you

use High or Severe modes in a quiet environment, the person on the

other end of the line may find it difficult to hear your voice.

High and Severe noise modes increase microphone, speaker, and ring

volume settings above Normal mode baseline. All measures are

approximate.

Noise mode

Microphone

In-ear speaker

Ring volume

High

+12dB

+6dB

+3dB

Severe

+18dB

+12dB

+6dB

Ring in Headset/Speaker

Toggle between the two options to select ring location.

Warning Tones

The handset plays various Warning Tones such as system up or

down, out of range, etc. These tones may be turned on or off and are

enabled by default.

Key Tones

Key Tones may be turned on or off and determine whether tones play

when keys are pressed. Key Tones are enabled by default.

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User G uide: Spec tra Link 8020/8030 Wireless Telephone with SRP

Phone Settings

Extension Info

The extension number and extension name are provided. These are

programmed by the system administrator and may not be changed by

the user.

Keypad Autolock

The handset may be set to lock the keypad automatically when in

standby mode. The automatic locking function of the keypad may be

disabled (the default) or adjusted for a 5, 10 or 20-second delay before

locking.

Display Contrast

The display may need to be adjusted for different lighting situations.

Contrast may be set by pressing the up/down buttons on the side of

the handset or the Nav ef keys until the desired contrast is

displayed.

Use Hearing Aid

The handset speaker may be set for use with a hearing aid. Toggle to

set the desired option.

Startup Song Play/Inhibit

When the handset is powered up, a series of tones sounds. The

Startup Song is enabled by default.

Predial

Enabling Predial allows the user to enter a phone number and then

press the START key to initiate the call.

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C ustomizing Your Spec tra Link 8020/8030 Wireless Telephone

Predial must be enabled if you wish to use the Redial feature. See

Chapter 3 Using the Basic Features of Your SpectraLink 8020/8030

Wireless Telephone for more information on using the Redial feature.

Push-to-Talk (PTT)

If the system administrator has configured the SpectraLink 8030

Wireless Telephones for PTT, they can be used like walkie-talkies.

If the system administrator has disabled PTT, the PTT options will

not appear in the Config menu.

Default Channel

Displays all enabled PTT channels. The default transmission channel

is marked with a (*) to the left of the channel. If you wish to change

the default PTT channel, use the Nav cd keys to scroll to the desired

channel and press NavOK to select it.

The handset will transmit only to phones set to receive on the selected

channel. The Priority Channel transmits to all channels.

Subscribed Channels

Displays all enabled PTT channels. The handset will receive PTT

transmissions on all subscribed channels, which are marked with a (*)

to the left of the channel. The handset will not receive a PTT

transmission on a channel to which the user has not subscribed. If you

wish to select or deselect a subscribed channel, use the Nav cd keys

to scroll to the desired PTT channel and press NavOK.

PTT Audio Volume

Use the Nav ef keys or the up/down volume buttons on the side of

the handset to adjust the PTT Audio Volume setting.

PTT Tone Volume

Use the Nav ef keys to adjust the PTT Tone Volume setting.

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PTT Vibrate

To enhance the alerting of a PTT call, PTT Vibrate may be enabled.

When PTT Vibrate is enabled, the handset will vibrate three times

whenever a PTT broadcast is received, whether the handset is in

standby or in a call. If in a call, the chirp alert will also sound. The

vibration does not replace any PTT tone volume already set.

To set the handset for PTT vibrate only, enable PTT Vibrate and set the

tone volume to zero.

System Info

Displays the IP address of the highlighted menu item. The IP address

appears in the upper portion of the screen below the words System

Info.

Phone IP Address

Displays the IP address currently assigned to the handset by the SVP

Server.

Gateway IP Address

Displays the IP address used by the SpectraLink Telephony Gateway

which operates as a call administrator between the handset and the

PBX.

Firmware Version

Displays the software version running the handset. The MAC address

is the hardware identification number and is set at the factory. Three

code numbers correspond to the three software files that each

software version uses.

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C ustomizing Your Spec tra Link 8020/8030 Wireless Telephone

Emergency Dial

(SpectraLink 8030 Wireless Telephone only)

Emergency Dial will appear if it has been enabled by the system

administrator. The Emergency Number/Name options allow you to

check the number and name that is dialed when the Emergency Dial

button is pressed.

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Using the Ba sic Fea tures of

your Spec tra Link 8020/8030

Wireless Telephone

Your SpectraLink 8020/8030 Wireless Telephone is designed to be

used like a cell phone on a public switched telephone network

(PSTN).

Only one call is active at any given time. The active call has audio

associated with it. There may be multiple other calls:

•

On hold

In an “Incoming call” or “Ringing” state

This chapter provides basic operating instructions for the SpectraLink

8020/8030 Wireless Telephone. This chapter contains instructions on

how to:

•

Turn the handset on and off

Lock and unlock the keypad

Place a call

Place an emergency call

Answer a call

Place a call on hold

Answer a second call

Resume a call on hold from standby

Redial last number dialed

Silence the ring

Change the ring volume

Adjust the speaker or headset volume

Mute/unmute a call

End the call

Change the profile

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•

Open the Config menu

Turn on the backlight

Turn the Handset On

Press and hold the END key until two chirps sound.

Turn the Handset Off

Press and hold the END key. One chirp will sound. If you are in a call,

hang up first, then turn off the handset.

Lock the Keypad

While in standby mode press the Lock softkey.

Unlock the Keypad

Press the Unlk softkey, then #.

Place a Call

1. To dial a number, follow any one of these sequences:

» Press the START key, wait for a dial tone, then dial the number.

» [Predial] Dial the number and then press the START key.

» Press the Spkr softkey, then dial the number.

2. Listen for the ring to indicate the alerting of the called party.

Note: Line 1 is the default line

Place an Emergency Call

(SpectraLink 8030 Wireless Telephone only)

The large button on the left side of the SpectraLink 8030 Wireless

Telephone may provide you with either Emergency Dial or PTT as

determined and activated by the system administrator.

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Press this button one time. If Emergency Dial is active, an

explanatory message will be displayed.

When Emergency Dial has been enabled, the handset will dial an

emergency number when it is pressed twice within two seconds. The

number dialed may be found under the Config Menu>System Info

option.

Caution! Emergency Dial will be inoperable if the wireless

system or the call server fails for any reason. Do not rely on it

as your sole method of emergency notification.

Answer or Reject a Call

When the handset rings, the incoming line’s icon number will flash

and incoming call data will display

To answer a call:

» Press the START key and hold the handset to your ear.

» Press the Spkr softkey and speak towards the handset.

When the call is answered, the call’s line number displays to indicate

that this line is in an active call with established audio connection. The

softkeys are locally programmed and may include those shown

below.

Example:

[From]

[time/date]

Spkr Hold Mute Fwd

To reject a call:

» Press the End softkey to silence the ring and allow the server to

redirect the call to voicemail.

Place a Call on Hold/Resume Call

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Press the Hold softkey. Press Hold again to resume audio.

Answer a Second Call

When an incoming call occurs during an active call, the handset will

play the second call ringing sound until:

•

the call is answered

the first call is terminated

the caller hangs up or

the call is transferred to voicemail.

1. Press START or Spkr to place the current call on hold and answer

the second call, or

2. Press END to reject the incoming call.

Clear Forwarding on a Line

1. Press START or select the line number from the Line menu.

2. Press FCN.

3. Select the Set/Clear Forward item from the menu and press

NavOK.

Redial the Last Number you Dialed

From Standby mode:

1. Press Nave or Navf to navigate to the second set of softkeys.

2. Press the Redl softkey to display a list of the last 10 dialed

numbers.

3. Select the number you wish to call from the list.

4. Press START.

Silence the Ringing

Press the END key to silence the external speaker ring.

External speaker ringing will resume when the next incoming call is

received while the handset is in standby mode.

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Change the Ring Volume

Press the up/down volume buttons on the side of the handset during

ringing, or while the handset is in standby mode.

Adjust the Speaker Volume

While speakerphone is active, press the up/down volume buttons on

the side of the handset during the call.

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Adjust the Headset Volume

While the headset is plugged in, press the up/down volume buttons

on the side of the handset during the call.

Mute/Unmute a Call

Press the Mute softkey. When the handset is muted, <Muted> appears

on the status line. Press the Mute softkey again to restore audio

pickup.

End a Call

Press the END key on the keypad to return to the standby mode.

Change the Profile

Press the Prof softkey and use the Nav cd keys to select a new profile

while in standby mode. The selected profile is marked with an

asterisk (*).

Open the Config Menu

Press the Cfg softkey from standby mode.

Turn on the Backlight

The backlight comes on when any key is pressed or when there is an

incoming call, and stays on for 60 seconds. It turns off if another key is

not pressed within that period.

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Using the Adva nc ed Fea tures

of your Spec tra Link 8020/8030

Wireless Telephone

This chapter provides operating instructions for the advanced

features of the SpectraLink 8020/8030 Wireless Telephone.

This chapter contains instructions on:

•

Multiple line appearances

Listening to voicemail

Activating installed custom applications

Using the Phonebook and Speed dial

Place a Second Call

1. To get a dial tone for the second call, press LINE and navigate to

the line you wish to use and press START.

— The first call is automatically placed on hold.

— The second call number is dialed.

— The second call info appears in the display area.

2. Press LINE and the line number of the held call to toggle between

calls.

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Place a Call on a Different Line

1. Press the LINE key.

2. Navigate to the desired line and press START.

Listen to Voicemail

Voicemail may be locally available. If so, when the handset has a

voicemail message, the voicemail icon may display.

1. Press START.

2. Press FCN to display softkeys programmed for locally-available

feature activation.

3. Press the voicemail softkey and follow the directions. Contact

your system administrator if you have questions about how to use

voicemail.

Activate Installed Custom Applications

Some facilities may have advanced applications such as directory and

text messaging or nurse call systems. These are accessed through the

FCN key.

1. Press START or Spkr.

2. Press FCN to display softkeys programmed for locally-available

feature activation.

3. Press the relevant softkey.

4. Follow the directions for feature activation (provided by the

system administrator).

Use the Phonebook and Speed Dial

Press the Phbk softkey from standby mode.

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Using the Adva nc ed Fea tures of Your Spec tra Link 8020/8030 Wireless Telephone

Phonebook

Select Name

> [special]

<new>

A Name

B Name

C Name

Spkr

Edit

Back

The phonebook list is sorted alphabetically.

If present as shown above, the first item on the list will be a system-

wide speed dial number programmed by the system administrator to

be used for certain types of calls. Please contact your system

administrator for more information.

The <new> option appears until the maximum number of entries (20)

has been entered.

Search for a phonebook entry

Use NavS and NavT to scroll through the names or press the keys

corresponding to the first letters of the name. Use Nav◄ and Nav► to

edit the search characters as needed.

View a phonebook entry

Navigate to the name on the phonebook list and press NavOK.

Phonebook

spdl [x]

[Name]

number

[Extension/number]

Spkr

Edit

Back

The entry may be called, assigned a speed dial number or edited from

this screen. If a speed dial number has been assigned to this name, it

will appear beside spdl.

Return to the phonebook list by pressing the Back softkey or NavOK.

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Edit a phonebook entry

1. Select the name to edit from the phonebook list.

2. Press the Edit softkey to open the Enter Number display and edit

the existing number. Use the Clr and Del softkeys as needed.

3. Press NavOK to display the Enter Name display and edit the name.

4. Press NavOK to save the changes and exit the editing screens.

Press the Back softkey to exit without saving the changes.

Dial phonebook number

Select the entry and press START or the Spkr softkey.

Phonebook

Select Name

> [special]

<new>

A Name

B Name

C Name

Spkr

Del

Edit

Back

Enter a new name and number in the phonebook

1. Open the phonebook.

2. Select the <new> option (if available) and press the Edit softkey to

open the Enter Number display.

3. Enter the name and number by following the steps for editing a

name and number. You must enter alphanumeric characters for

the name, not blank spaces.

Delete a phonebook entry

1. Open the phonebook and select the entry.

2. Press the Del softkey to delete the entry.

Open the speed dial list from standby

Press the Spdl softkey from standby mode.

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Using the Adva nc ed Fea tures of Your Spec tra Link 8020/8030 Wireless Telephone

Make a speed dial call

1. From standby or while in the speed dial menu, press and hold the

corresponding number key on the keypad for one second. The

system speed dial key must be pressed for three seconds.

2. The handset will display the name and number for one second

before the call is dialed. You may press END during this second to

terminate the call. (You may also use the Nav keys to highlight an

entry and then press START or the Spkr softkey to dial the number.)

If you do not place a call, you may return to standby by pressing the

Exit softkey.

Assign a speed dial number

A phonebook entry may be assigned to a speed dial key from the

speed dial list or from the phonebook edit number display.

From the speed dial list:

1. Select the speed dial key that you wish to assign.

Speed Dial Menu

Assign to a key

A Name

B Name

C Name

Spkr

Set

Clr

Exit

2. Press the Set softkey to open the phonebook list.

3. Use the search routine or the Nav keys to select the desired entry.

Phonebook

Select name

<new>

A Name

B Name

Spkr

Del

Edit

Back

4. Press NavOK to assign the selected name to that speed dial key.

5. Press Exit to exit to standby.

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From the phonebook view number display:

Phonebook

spdl [x]

[Name]

number

[Extension/number]

Spkr Spdl

Back

1. Press the Spdl softkey from the view number display in the

phonebook.

2. When the speed dial list opens, navigate to an empty slot and

press NavOK. This sets the speed dial key to the number in the

phonebook.

3. Press END to exit to standby mode and save the speed dial number

assignment.

Speed dial entries may be edited through the phonebook, as described

above.

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Using the Push-to-Ta lk

Fea tures

of your Spec tra Link 8030

Wireless Telephone

The large button on the left side of the SpectraLink 8030 Wireless IP

Telephone may provide you with either Emergency Dial or PTT as

determined and activated by the system administrator. Press this

button one time. If Emergency Dial is active, an explanatory

message will be displayed. If PTT is enabled, channel information

will be displayed.

The PTT feature allows SpectraLink 8030 Wireless Telephones to

operate in a group broadcast mode called PTT mode. The handsets

behave like walkie-talkies, where a single handset can transmit to

multiple listeners. If the system administrator has disabled PTT, the

PTT options will not appear in the Config menu.

Press and release the TALK button to display the default channel, the

last channel used, any additional subscribed channels, and the

Priority Channel.

Press and hold the TALK button to open the default PTT channel for

transmission. Release the TALK button to end the transmission and

await reply. The handset will wait for 10 seconds before reverting to

standby mode.

PTT mode requires additional battery resources. Ensure your

handset is equipped with an Extended or Ultra-Extended Battery

Pack for optimal performance.

This chapter provides basic operating instructions for operating the

PTT features of the SpectraLink 8030 Wireless Telephone. This

chapter contains instructions on how to:

•

Make a PTT call

Respond to a PTT call

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•

End a wait period

Select a different PTT channel

End one PTT call and start another one

Receive a PTT call while on a telephone call

Transmit on the priority channel

End a PTT call

Change the PTT volume

Answer a telephone call during a PTT transmission

Start a telephone call during a PTT transmission

Turn off PTT

Subscribe to additional PTT channels

Make a PTT Call

To call on the default channel, from standby mode press and hold the

TALK button. Wait for the display to show Transmitting and then hold

the handset approximately two inches from your mouth and speak.

Respond to a PTT Call

Press and hold the TALK button during the 10-second wait period.

End a Wait Period

Press the END key.

Select a Different PTT Channel

Press and release the TALK button. Use the Nav keys or up/down side

buttons to highlight the desired channel. Press TALK to transmit.

End One PTT Call and Start another on a Different Channel

Press the END key to exit the PTT call. Press and release the TALK

button and select a different channel from the list. Press and hold the

TALK button to begin transmitting on the different channel.

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Using the Push-to-ta lk Fea tures of Your Spec tra Link 8030 Wireless Telephone

Receive a PTT Call while on a Telephone Call

Press the END key to end the telephone call. Now you can hear the

PTT call.

Use PTT Vibrate

To enhance the alerting of a PTT call, PTT Vibrate may be enabled on

the Config menu.

When PTT Vibrate is enabled, the handset will vibrate three times

whenever a PTT broadcast is received, whether the handset is in

standby or in a call. If in a call, the chirp alert will also sound. The

vibration does not replace any PTT tone volume already set. To set

the handset for PTT vibrate only, enable PTT Vibrate and set the tone

volume to zero.

PTT Vibrate is disabled by default.

Transmit on the Priority Channel

Press and release the TALK button. Select the priority channel from the

list. Press and hold TALK, then speak. The priority channel takes

priority over all other calls in progress.

End a PTT Call

Press the END key to exit the PTT call.

Change the PTT Volume

Press the up/down volume buttons on the side of the handset while

transmitting or receiving a PTT call.

Answer a Telephone Call during a PTT Transmission

Press the START key. PTT transmissions will be pre-empted by the

telephone call.

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Start a Telephone Call during a PTT Transmission

Press the START key and dial the number. PTT transmissions will be

pre-empted by the telephone call.

Turn off PTT

Change to a different profile. (The Silent and Vibrate profiles disable

PTT by default.)

Subscribe to additional PTT channels

Press the Cfg softkey to open the Config menu and select Push-to-talk.

Select Subscribed channels and then select the channels you want to

add. Subscribed channels are marked with an asterisk (*).

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C ha rger Options

Charger Models

Three charger models are available for the SpectraLink 8020/8030

Wireless Telephone. The Single Charger will charge a single handset

with an installed Battery Pack. The Dual Charger will charge the

handset and a spare Battery Pack. The Quad Charger can charge up to

four Battery Packs at a time. Any SpectraLink Battery Pack can be

charged in any of these chargers.

The Single and Dual Chargers allow the handset to remain operative

in speakerphone mode or with a headset while charging. Handsets

may be charged while in standby mode, while in an active call, or

while turned off.

Install the Charger

Set up the Charger by first obtaining the appropriate SpectraLink

power supply for the country or region. Place the Charger on a flat,

horizontal surface. Plug the power supply into the Charger and into

an appropriate wall outlet.

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Charging Status Indicators

The handset speaker, handset display, and the charger LED (on the

Dual and Quad Chargers), indicate charging status or that a Battery

Pack failure has been detected.

Handset Message/ Charging Status

LED

Occurs when handset has been inserted into the

charger and charging has begun.

Ascending song

Charging…

The Battery Pack is charging.

LED Solid On

Note that in the Dual Charger, the handset’s Battery

Pack takes charging precedence. When it is finished

charging, the single Battery Pack in the rear slot will

charge.

Charge

Complete

The Battery Pack in the handset has finished

charging.

LED Off Battery Pack is fully charged, slot is empty, or unit is

not powered.

Error. Battery Pack not able to be charged. Reinsert

Battery Pack or replace Battery Pack.

Battery Failure

LED Flash

Occurs when handset is removed from charger.

Descending song

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C ha rger Options

Single Charger

The Single Charger is designed to allow the handset to remain

operational through speakerphone or headset use while the handset’s

Battery Pack is being charged. The handset may also be charged while

it is in standby mode or turned off.

Place the handset in the Single Charger facing forward. While the

handset is charging in standby mode, it will display its extension

number and Charging…. An animated battery icon will indicate that

charging is in progress. The handset is fully operational and will ring

if called. When the handset is charging while turned off, only

Charging… will display and no calls will be received. The dots will be

racing during the charging cycle.

When the handset is fully charged, Charge Complete will display.

No charging information will display during an active call.

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Dual Charger

The Dual Charger is designed to charge the Battery Pack in the

handset while it remains operational and also charge an additional

Battery Pack in the rear charging bay. The handset has charging

priority when both slots are occupied.

Place the handset in the front slot, facing forward. The Battery Pack

alone snaps into the charging bay as shown in the illustration.

The LED indicates the status of the Battery Pack in the rear bay. The

handset displays its charging status as described for the Single

Charger.

When the handset is fully charged or is removed, the Battery Pack

will begin charging.

Note that the time it takes for the Battery Pack to charge will be

lengthened if its charging cycle is interrupted for a handset to charge.

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C ha rger Options

Quad Charger

The Quad Charger is designed to simultaneously charge four Battery

Packs. It may be mounted on a horizontal or vertical surface.

The Battery Pack snaps into the charging slot. The LED above the

occupied bay indicates the charging status of the Battery Pack in the

bay.

A flashing LED may indicate a Battery Pack failure. Verify the

condition of the Battery Pack by the following procedure before

replacing it. First check the Battery Pack in a different bay or

substitute another charger and repeat the operation that caused the

failure. If the same Battery Pack lights a steady LED when inserted

in a different bay or charger, the first charger may be faulty. Contact

your system administrator for service information.

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C lea ning a nd Drying the

Ha ndset

The SpectraLink 8030 Wireless Telephones have been tested for

resistance to cleaning chemicals per IEC 60068-2-74 (1999),

Exposure of the 8020/8030 handsets to Lysol® or diluted bleach

poses little risk of functional or cosmetic damage.

•

Avoid dropping the handset or knocking it against hard surfaces.

Carrying the handset in a holster or carrying case will help protect

it.

There are no serviceable parts in the handset or chargers. You

should not open the handset case nor disassemble the chargers.

Doing so will void your warranty.

Turn off the handset and unplug chargers before you clean them.

Never immerse either in liquid. Clean the exterior surfaces,

including the charging contacts, with a cloth that has been slightly

moistened with water. Take care not to exert undue pressure on

charger electrical contacts while wiping.

•

Polycom recommends the use of a silicone cover to prolong the

life of your handset, especially when it is dropped regularly or

cleaned frequently with the disinfectants prescribed below.

Wiping the handset surface with a water-dampened cloth or

paper towel will remove most films or residues. If the soiling is

too stubborn for plain water, a mild detergent solution, Lysol,

isopropyl alcohol or diluted bleach may be used.

•

Pre-treated cloths and toilettes, like those used for eyeglasses or

cameras, may be used to clean the phone, however avoid using

those containing lanolin or aloe as it will leave a slippery residue.

When cleaning with disinfectants, do not rub the keypad

characters vigorously. Doing so will degrade legibility of the

handset’s keys.

Do not directly spray or immerse the phone in a disinfectant or

cleaning agent. Spray the disinfectant on a soft cloth or paper

towel, then wipe the phone's surface to dry it.

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User G uide: Spec tra Link 8020/8030 Wireless Telephone with SRP

•

The following products should NOT be used on the SpectraLink

wireless telephones.

— Do not use cleaning products containing quaternary

ammonium compounds,²such as CaviWipes™, CaviWipes™

XL, Cavicide® or Sani-Wipes®, Sani-Cloth, Super Sani-Cloth®

and Sani-Cloth® Plus. Quaternary ammonium compounds

have been laboratory tested and proven to damage the

handset plastics.

— Do not use furniture polishes, waxes or plasticizer based

cleaner (ArmorAll®, etc.)

— Do not use lanolin, aloe, glycerin or other skin care type

products

— Do not apply any solvent such as acetone, mineral spirits etc.

•

Should the headset connector become dirty, a scratchy or

intermittent signal may be experienced. To clean the connector,

dip the non-padded end of either a wooden or paper handled

cotton swab in isopropyl alcohol. Gently insert in the connector

and twist, repeating several times. If available, blow compressed

air into the connector to clear debris.

•

Keep the headset jack covered when it is not in-use.

Using a carrying case may help protect the surfaces and help

prevent liquids (e.g., rain) from entering into the interior of the

handset. This product is not waterproof, and exposing the unit to

liquids may result in permanent damage to the unit.

If your wireless telephone interior gets wet, then do not try to

accelerate drying with the use of an oven or a dryer as this will

damage the wireless telephone and void the warranty. Instead, do the

following:

1. Immediately power off the wireless telephone.

2. Remove Battery Pack from wireless telephone.

3. Shake excess liquid from the wireless telephone.

4. Place the wireless telephone and Battery Pack in an area that is at

room temperature and has good airflow.

5. Let the wireless telephone and Battery Pack dry for 72 hours

before reconnecting the Battery Pack and/or powering on the

wireless telephone.

²Quaternary ammonium compounds are also known as C12-18-alkyl [(ethylphenyl) methyl] dimethyl, chlorides and Benzyl-C12-

18-alkyldimethyl ammonium chlorides. Review the Materials Safety Data Sheet for your specific product to verify the chemical

composition.

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C lea ning a nd Drying the Ha ndset

If the wireless telephone does not work after following the steps listed

above, contact your dealer for servicing information.

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Sa fety Informa tion

Chargers and Battery Packs

It is normal for the Battery Pack to become warm when charging.

Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not

expose them to freezing temperatures or direct sunlight.

Do not place anything in the charger other than the handset or single

Battery Pack as appropriate, to avoid bending the contacts. Bent

contacts can keep the Battery Pack from charging.

Only use SpectraLink Battery Packs with SpectraLink chargers.

Never use a non-SpectraLink charging unit as it could damage the

Battery Pack.

Only use the original plug-in power adapter for the chargers.

Contact your service representative for assistance if you have a faulty

Battery Pack or a problem with your charger.

Do not immerse the Battery Pack in water or throw into fire.

Do not throw away the Battery Pack with your domestic waste.

Take used Battery Packs to an appropriate collection point for

recycling or send them back to your supplier or servicing

agent.

All batteries can cause property damage and/or bodily injury,

such as burns, if a conductive material such as jewelry, keys,

or beaded chains touches exposed terminals. The conductive

material may complete an electrical circuit (short circuit) and

become quite hot. Exercise care in handling any charged

battery, particularly when placing it inside a pocket, purse, or

other container with metal objects.

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User G uide: Spec tra Link 8020/8030 Wireless Telephone with SRP

Wireless Telephones

WARNING: Changes or modifications to this equipment that

are not approved by Polycom may cause this equipment to fail

to comply with part 15 of the FCC rules, voiding the user’s

authority to operate this equipment.

WARNING: Polycom products contain no user-serviceable

parts inside. Refer servicing to qualified service personnel.

It is recommended that standard acceptance procedures be

followed prior to operating this equipment in proximity of life-support

systems.

Earpiece may retain magnetic objects.

Operational Warnings

Potentially explosive atmospheres

Turn off your handset prior to entering any area with a potentially

explosive atmosphere. Do not remove, install, or charge batteries in

such areas. Sparks in a potentially explosive atmosphere can cause an

explosion or fire resulting in bodily injury or even death.

Areas with potentially explosive atmospheres include fueling

areas such as below decks on boats, fuel or chemical transfer

or storage facilities, areas where the air contains chemicals or

particles such as grain, dust, or metal powders, and any other

area where you would normally be advised to turn off your

vehicle engine. Areas with potentially explosive atmospheres

are often posted, but not always.

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Sa fety Informa tion

Electromagnetic Interference and Compatibility

Nearly every electronic device is susceptible to electromagnetic

interference (EMI) if inadequately shielded, designed, or otherwise

configured for electromagnetic compatibility.

Facilities

To avoid electromagnetic interference and/or compatibility conflicts,

turn off your handset in any facility where posted notices instruct you

to do so. Hospitals or health care facilities may be using equipment

that is sensitive to external RF energy.

Pacemakers

The Health Industry Manufacturers Association recommends that a

minimum separation of 6 inches (15 cm) be maintained between a

handheld, wireless-radio product and a pacemaker. These

recommendations are consistent with the independent research by,

and recommendations of, Wireless Technology Research. Persons

with pacemakers should:

•

ALWAYS keep the handset more than 6 inches (15 cm) from their

pacemaker when the handset is turned on.

•

Not carry the handset in a breast pocket.

Use the ear opposite the pacemaker to minimize the potential for

interference.

•

Turn the handset off immediately if you have any reason to

suspect that interference is taking place.

Hearing aids

Some digital wireless handsets may interfere with some hearing aids.

The Phone Settings option—Use Hearing Aid—is designed to improve

the audio for hearing aid users. If interference persists, you may want

to consult your hearing-aid manufacturer to discuss alternatives.

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Other medical devices

If you use any other personal medical device, consult the

manufacturer of your device to determine if it is adequately shielded

from external RF energy. Your physician may be able to assist you in

obtaining this information.

Use While Driving

Campus installations and warehouse facilities that use vehicles such

as forklifts or golf carts should abide by these guidelines when using

wireless telephones:

•

Give full attention to driving and to the road, aisle, or path.

Use hands-free operation, if available.

Pull off the road, aisle, or path and park before making or

answering a call.

For vehicles equipped with an airbag

Do not place a portable device in the area over the airbag or in the

airbag deployment area. An airbag inflates with great force. If a

handset is placed in the airbag deployment area and the airbag

inflates, the handset may be propelled at high speed and cause

serious injury to occupants of the vehicle.

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is

subject to the following two conditions: (1) This device may not cause

harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

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Sa fety Informa tion

Specific Absorption Rate (SAR) Information

Your wireless telephone is a low power radio transmitter and

receiver. When it is ON, it receives and also sends out radio frequency

(RF) signals. In August 1996, the Federal Communications

Commissions (FCC) adopted RF exposure guidelines with safety

levels for hand-held wireless phones. Those guidelines are consistent

with the safety standards previously set by both U.S. and

international standards bodies:

•

ANSI C95.1 (1992) American National Standards Institute

NCRP - Report 86 (1986) National Council on Radiation Protection

and Measurements

•

ICNIRP (1996) International Commission on Non-Ionizing

Radiation Protection;

DHWC - Safety Code 6 Department of Health and Welfare

Canada

Those standards were developed by independent scientific

organizations through periodic and thorough evaluation of scientific

studies. The standards include a substantial safety margin designed to

assure the safety of all persons, regardless of age and health. The

exposure standard for wireless mobile phones employs a unit of

measurement known as the Specific Absorption Rate, or SAR. The

SAR limit set by the FCC is 1.6W/kg.

In the United States and Canada, the SAR limit for mobile phones

used by the public is 1.6 watts/kg (W/kg) averaged over one gram

of tissue. The standard incorporates a substantial margin of safety

to give additional protection for the public and to account for any

variations in measurements.

Tests for SAR are conducted using standard operating positions

specified by the FCC with the phone transmitting at its highest

certified power level in all tested frequency bands. Although the SAR

is determined at the highest certified power level, the actual SAR level

of the phone while operating can be well below the maximum value.

This is because the phone is designed to operate at multiple power

levels so as to use only the power required to reach the network. In

general, the closer you are to a wireless Base Station antenna, the

lower the power output. Before a phone model is available for sale to

the public, it must be tested and certified to the FCC that it does not

exceed the limit established by the government-adopted requirement

for safe exposure. The tests are performed in positions and locations

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User G uide: Spec tra Link 8020/8030 Wireless Telephone with SRP

(e.g., at the ear and worn on the body) as required by the FCC for

each model. While there may be differences between the SAR levels of

various phones and at various positions, they all meet the

government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model

phone with all reported SAR levels evaluated as in compliance with

the FCC RF emission guidelines.

SAR information on this model phone is on file with the FCC and can

be found under the Display Grant section of

http://www.fcc.gov/oet/ea after searching on FCC ID IYG702X or

FCC ID IYG703X. Additional information on Specific Absorption

Rates (SAR) can be found on the Cellular Telecommunications

Industry Association (CTIA) web-site at http://www.ctia.org.

The only authorized headsets that may be utilized with the

SpectraLink 8020 or 8030 handsets are those obtainable from Polycom

or its reseller partners.

FCC SAR peak values (in W/kg):

Frequency

802X-head

802X-body

803X-head

803X-body

2.4 GHz

0.23

0.16

0.22

0.19

5.2 GHz

5.4 GHz

5.8 GHz

0.36

0.35

0.37

0.39

0.20

0.39

0.40

0.28

0.40

0.37

0.27

EU SAR peak values (in W/kg):

802X

head

802X

body

803X

head

803X

body

Standard

Frequency

802.11 b

802.11 g

802.11 a

0.119

0.059

0.090

0.043

0.356

0.093

0.048

0.147

0.113

0.156

0.114

0.104

0.039

0.164

0.095

0.153

0.046

0.091

0.051

0.088

(5150-5250 MHz)

(5250-5350 MHz)

(5470-5725 MHz)

Handset operation normal position

Hold the handset as you would any other telephone, with the

earpiece to your ear and speak into the microphone. The internal

antenna is then positioned properly.

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Index

Config ................................................................21

Function (FCN).................................................17

Line ....................................................................17

Battery Packs .........................................................10

Low battery.......................................................10

Safety .................................................................59

Modes

Active.................................................................18

Configuration ...................................................19

Messaging .........................................................19

Push-to-talk.......................................................18

Standby..............................................................18

Chargers

Charging status ................................................50

Dual....................................................................52

Quad ..................................................................53

Safety .................................................................59

Setup..................................................................49

Single .................................................................51

Cleaning and drying the handset.......................55

Config menu..........................................................21

Default settings.................................................24

Phone Settings, Config menu..............................28

Phonebook .............................................................40

Push-to-talk (PTT) features ................................45

Push-to-talk, Config menu settings....................29

Safety

Electromagnetic interference..........................61

Explosive atmospheres....................................60

Specific Absorption Rates ...............................63

Use while driving.............................................62

Safety warnings.....................................................60

SAR .........................................................................63

Softkeys

Functions...........................................................15

List of .................................................................15

NavOK...............................................................16

Software version ...................................................30

Specific Absorption Rates....................................63

Speed dial...............................................................40

System info, config menu option........................30

Display screen .......................................................14

Features..................................................................12

Advanced..........................................................39

Basic ...................................................................33

Firmware version..................................................30

Function (FCN) menu ..........................................17

Icons........................................................................14

System................................................................14

IP address, displaying..........................................30

Line menu..............................................................17

User profiles ..........................................................25

Menus

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