Plantronics Corded Headset CS 60 User Manual

WELCOME  
CS60 DECTWireless  
Headset System  
User Guide  
Thank you for selecting the  
CS60 DECT Wireless Headset  
System from Plantronics.  
The CS60 offers wireless,  
hands-free headset convenience  
and long range workspace  
mobility.  
This user guide provides  
instructions on the installation  
and usage of your system.  
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DIAGRAMS  
BASE UNIT  
12  
13  
16  
15  
3
2
14  
4
6
5
INSTALLING A REPLACEMENT BATTERY  
3
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USAGE INSTRUCTIONS  
UK  
DIAGRAM KEY  
BASE UNIT  
HEADSET  
1
2
3
4
5
6
7
8
9
Tx Slide Switch (A-D)  
18 Microphone  
19 Speaker  
Rx Slide Switch (1-4)  
Speak Volume Adjust UP  
Speak Volume Adjust DOWN  
IntelliStandTM Switch ON/ OFF  
Configuration Dial  
20 Talk Button  
21 Listen Volume Adjust UP/ DOWN  
22 Headset Mute Switch  
23 On-line Indicator  
24 Charge contacts  
AC Power Adapter  
AC Power Adapter Port  
Handset Cable Port  
25 Battery Door  
10 Telephone Cable Port  
11 Accessory Port  
12 Headset Docking Cradle  
13 Charge contacts  
14 Charge Indicator  
15 Talk Indicator  
16 Power Indicator  
17 Handset Lifter (Optional)  
IMPORTANT SAFETY INFORMATION  
Ple a se re a d th e followin g in struction s b e fore use :  
Ge n e ra l:  
Operating temperature + 4C to + 49C  
Storage temperature + 4C to + 49C  
The product is suitable for indoor use only  
To reduce the risk of electric shock, explosion or fire:  
Use only the AC power adapter supplied part number 61634-02 (Euro) or 61635-02 (UK)  
Ensure that the voltage rating (e.g. 230V 50Hz) corresponds to the local mains supply you intend  
to use  
Use only the correct battery type part number 62346-01  
Do not disassemble the product  
Keep all products, cords and cables away from operating machinery  
Avoid contact with liquids  
Connect the base unit only to a host terminal port explicitly designated for use with handsets or  
headsets. Connection through other ports, such as data ports or line ports, may damage the  
product and could constitute a fire hazard. If in doubt, please contact your supplier or the supplier  
of the host equipment  
If mains power fails, the base unit will switch to handset mode  
Ba tte ry Sa fe ty:  
Please observe these precautions to ensure continued safety. Misuse or mistreatment may result in  
fire, explosion or the release of corrosive chemicals  
Battery storage temperature + 4C to + 49C  
Battery operating temperature + 4C to + 49C  
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UK  
• Charge the headset battery as described in the Quickstart Guide and User Guide.  
Do not charge with any other AC power adapter or charger  
• Do not incinerate, disassemble, bend, crush or short-circuit the battery  
• Dispose of spent battery promptly and safely in accordance with local regulations. Keep battery  
away from children  
• Exercise care when handling the battery, AC power adapter, the base and the headset. Do not  
short the metal contacts (on the plastic casing) with electrically conducting materials such as rings,  
bracelets, keys etc  
• If liquid from the battery comes in contact with the eyes, skin or any other part of the body,  
immediately flush with fresh water and seek medical advice  
• For battery replacement please refer to the diagrams on page 3 or the Quickstart Guide supplied  
with the product  
INSTALLATION  
Please install the CS60 DECTWireless Headset System in accordance with the instructions  
detailed in the Quick Start Guide.  
HEADSET/HANDSET SELECTION  
Pressing the Talk Button (20) on the Headset selects Headset mode. The Talk Indicator (15) on the  
base unit will illuminate and the On-Line Indicator (23) on the headset will flash when in Headset  
mode. Both of the indicators are extinguished when in Handset mode.  
PLACING A CALL USING YOUR HEADSET  
To place a call using the headset, the system must be in Headset mode. Take the handset off the  
hook and dial in the normal way. You will then be able to talk through your headset. When the  
call is complete, return the telephone handset to the cradle.  
Tip: By selecting Handset mode after completing your call, you will conserve the headset  
battery power and extend the remaining available talktime. You can achieve this by  
pressing the Talk Button (20) immediately on conclusion of the call.  
Note: If you have installed a Plantronics Handset Lifter (17) please refer to the section  
“Making a call using the Lifter” on page 7.  
RECEIVING A CALL USING YOUR HEADSET  
When your telephone rings take the handset off the hook. Ensure that your CS60 DECTWireless  
Headset System is already in Headset mode. You will then be able to talk through your headset.  
When the call is complete, return the telephone handset to the cradle.  
Note: If you have installed a Plantronics Handset Lifter (17) please refer to the section  
Receiving a call using the lifteron page 7.  
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ADJUSTMENTS  
UK  
PLACING AND RECEIVING A CALL USING THE HANDSET  
In Handset mode the telephone can be used to make and receive calls in the normal way.  
OUT OF RANGE WARNING  
As you walk away from the base unit you will eventually reach the system operating range limit.  
When in Headset mode a warning alert of two beeps will sound in the headset shortly before you  
meet the range limit.  
On hearing this alert you should walk closer to the base unit to ensure call quality is maintained.  
If you ignore this alert and walk out of range, a triple beep will sound in the headset and any  
active call will be suspended. On returning within range, a single beep will sound and the call will  
be re-established.  
If you remain out of range for more than 15 minutes the system will drop the call permanently. If  
using a Plantronics Handset Lifter the handset will be replaced and the call terminated.  
LOW BATTERY WARNING  
When the headset battery is running low (approximately 5 minutes talk time remaining), an  
audible warning will be heard through the headset as a single beep repeating every 10 seconds.  
Soon after hearing this warning, you should recharge the headset.  
RECHARGING THE HEADSET  
To recharge the headset, place it into the Headset Docking Cradle (12) in the base unit. During  
charging, the Charge Indicator (14) on the base unit will flash.  
When the headset is fully charged, the Charge Indicator (14) on the base unit will stop flashing and  
remain illuminated.  
A completely depleted headset requires a minimum charge time of 1hr before it should be used and  
3 hours to fully charge.  
REPLACING THE HEADSET BATTERY  
Should it be necessary to replace the headset battery at anytime please refer to the diagrams on  
page 3.  
OPERATION WITH THE HANDSET LIFTER ACCESSORY  
The Plantronics Handset Lifter (17) is an accessory that can be purchased for use with the  
CS60 DECTWireless Headset System. It has two functions:  
1. To automatically notify you when an incoming call is detected even when you are away from  
your desk.  
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UK  
2. To lift the telephone handset from its cradle at your command even when you are away from  
your desk.  
The installation of the Handset Lifter (17) is described in the user guide that is supplied with it.  
MAKING A CALL USING THE LIFTER  
Press the Talk Button (20) on the headset. The lifter will raise the telephone handset off the hook.  
You will then hear a dial tone in your headset and can proceed to make a call as normal.  
When you have finished your call press the Talk Button (20) on your headset. The handset lifter  
then lowers the handset to end the call.  
RECEIVING A CALL USING THE LIFTER  
When a new call is received the telephone rings as normal, but in addition, a ring alert comprising  
a repeating sequence of three short beeps will be heard in your headset.  
Note : This a d d itiona l ca ll a le rt is only a ctive whe n the Lifte r (17) is conne cte d .  
To answer the call press the Talk Button (20) on the headset. The lifter will then raise the  
telephone handset off the hook and you will then be able to talk to the caller.  
When you have finished your call press the Talk Button (20) on your headset. The handset lifter  
then lowers the handset to end the call.  
IntelliSta ndTM FUNCTION  
When the CS60 DECTWireless Headset System is used in conjunction with a Plantronics Handset  
Lifter (17), you can enable the IntelliStand feature.  
The IntelliStand senses when the headset has been removed or replaced in the CS60 Base Unit,  
automatically activating the lifter to answer or end a call.  
The IntelliStand feature is disabled when the IntelliStand switch (5) is in position I or enabled when  
the switch is in position II.  
SWITCHING FROM HEADSET TO HANDSET WHEN USING THE LIFTER  
If during a call you are using your headset and want to switch to the telephone handset, remove  
the handset from the Lifter, then press the Talk Button (20) on your headset. The Lifter will lower  
and you will then be able to continue the call using the handset.  
SWITCHING FROM HANDSET TO HEADSET WHEN USING THE LIFTER  
If during a call you are using the telephone handset and want to switch to your headset, press the  
Talk Button (20) on the headset. The Lifter will raise and you will be able to continue the call using  
your headset.  
Replace the telephone handset on the Lifter. When the call is finished press the Talk Button (20)  
on your headset. The Lifter will lower the handset and end the call.  
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TROUBLESHOOTING  
UK  
PROBLEM  
I plugged everything in but the lights won’t come on.  
Possible Cause  
No power  
Solution  
Check that the AC Power Adapter is connected to the  
base unit.  
Check that the AC Power Adapter is connected to the  
mains supply.  
Check that the AC Power Adapter is the model  
supplied by Plantronics.  
PROBLEM  
I cannot hear caller / dial tone.  
Possible Cause  
Solution  
CS60 DECTWireless  
Headset System is not  
connected correctly  
Check that the telephone is connected to the base  
units Telephone Cable Port.  
Check that the handset is connected to the base  
units Handset Cable Port.  
Ensure you are in  
headset mode  
Press the Talk Button to select correct mode.  
Out of Range  
Walk back into range.  
Headset battery is flat  
Recharge the battery by placing the headset  
in the Headset Docking Cradle.  
Listen volume too low  
Adjust the Listen Volume Control on the headset.  
If the volume is still too low, select another Rx Slide  
Switch setting (refer to the Quickstart Guide).  
Incorrect Configuration Dial  
setting for your telephone  
Try other Configuration Dial settings on the base unit.  
8
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UK  
PROBLEM  
Callers cannot hear me.  
Possible Cause  
Solution  
Mute is selected  
Press the mute button once. The audible mute  
indicator should then stop beeping.  
Headset microphone boom  
Align the headset boom with your mouth  
is incorrectly positioned  
Speak volume is too low  
Increase the Speak Volume by adjusting the Speak  
Volume Controls on the base unit.  
If the volume is still too low, select another Tx Slide  
Switch setting (refer to the Quickstart Guide).  
Incorrect Configuration Dial  
setting for your telephone  
Try other Configuration Dial settings on the base unit.  
PROBLEM  
I can hear a dial tone in more than one configuration position  
Possible Cause  
Solution  
Telephone will work  
in more than one  
Use the position that sounds best to you and the  
person you call.  
Configuration Dial position  
PROBLEM  
I tried all four positions on the Configuration Dial and cannot hear a dial tone in any position.  
Possible Cause  
Solution  
CS60 DECTWireless  
Headset System is not  
connected correctly  
Check that the telephone is connected to the base  
units Telephone Cable Port.  
Check that the handset is connected to the base  
units Handset Cable Port.  
You may have an  
Call your supplier or local Plantronics office for help.  
incompatible phone  
The telephone line is dead  
Reconnect the handset to the telephone and test.  
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TROUBLESHOOTING  
UK  
PROBLEM  
Receive sounds distorted.  
Possible Cause  
Solution  
Listen volume too high  
on your telephone  
If your telephone has a receive volume control, lower  
this until the distortion disappears.  
If the distortion is still present, lower the listen  
volume control on the headset. If the distortion  
persists, select another Rx Slide Switch setting.  
(Refer to the Quickstart Guide).  
PROBLEM  
I can hear too much background conversation, noise or sidetone.  
Possible Cause  
Solution  
Speak volume is too high  
Lower the Speak Volume by adjusting the Speak  
Volume control on the base unit.  
If the volume is still too high, select another Tx Slide  
Switch Setting (refer to the Quickstart Guide)  
PROBLEM  
Sudden loss of audio, continuous noise or distorted audio on receive.  
Possible Cause  
Solution  
Software reset required  
Press the Talk button (20) twice.  
If the problem persists perform a System Reset  
refer to instructions on page 11.  
PROBLEM  
My handset Lifter operates every time I remove or replace my headset in the base unit.  
Possible Cause  
Solution  
IntelliStandfunction  
is enabled.  
To disable the IntelliStand function move the  
IntelliStand Switch to position I (Off).  
PROBLEM  
Battery talktime performance is significantly degraded even after a full recharge.  
Possible Cause  
Solution  
Battery approaching  
end of life  
Replace with a new battery pack.  
Refer to the diagrams on page 3.  
10  
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SUBSCRIPTION  
UK  
SUBSCRIPTION  
The Headset and Base Unit are supplied subscribed to each other. However if you wish to use a  
replacement headset with the base unit then the units must be re-subscribed as follows:  
1. Return the headset to the Headset Docking Cradle (12).  
2. Press and hold both the Speak Volume Adjust Buttons (3 & 4) on the base unit for a minimum  
of 5 seconds. The Power Indicator (16) will then flash.  
3. Press and hold the Headset Mute Switch (22) for a minimum of 5 seconds. The On-line  
Indicator (23) will then illuminate.  
4. Subscription completion is indicated when the Power Indicator (16) is fully illuminated and the  
On-line Indicator (23) is extinguished.  
5. If subscription fails within 2 minutes the headset will return to the un-subscribed state.  
SYSTEM RESET  
To recover from some fault conditions (refer to the Troubleshooting section) you may need to  
perform a system reset.  
To reset the headset press both the Talk button (20) and Mute button (22) for 5 seconds.  
When the On Line Indicator (23) blinks, release both buttons. Press the Talk button (20) again.  
Next reset the base unit by disconnecting the AC power adapter (7) from the AC Power Adapter  
Port (8) for 5 seconds, then reconnect. The system reset operation is then complete.  
MAINTENANCE HINTS  
1. Unplug the unit from the telephone and the AC Power Adapter from the mains supply  
before cleaning.  
2. To clean the headset, remove the headset from the attachment and wipe clean.  
3. Clean the equipment with a damp (not wet) cloth.  
4. Do not use solvents or other cleaning agents.  
11  
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ACCESSORIES  
UK  
OPTIONAL PARTS & ACCESSORIES  
There are a range of Plantronics accessories designed to enhance the functionality of your  
CS60 DECTWireless Headset System. Please contact your Plantronics Supplier for further details.  
1. HL10 Telephone Handset Lifter  
2. On-Line Indicator  
3. On-Line Indicator Extension Cable  
4. Accessory Converter Cable  
5. Battery  
6. Battery Door  
7. AC Power Adapter (UK only)  
8. AC Power Adapter (Europe excluding UK)  
9. Base Unit Cable  
10. CS60 Headset  
11. Earloops (pack of 3)  
12. Behind-the-Head Neckband  
13. Over-the-Head Band  
WARRANTY AND SERVICE  
Plantronics guarantees the satisfactory condition of the equipment with regard to manufacturing  
and material defects for 2 years from the date of purchase. (Please retain the original receipt).  
This product should be installed and used in accordance with the instructions detailed in this  
user guide, and serviced at an approved Plantronics Service Centre. Failure to comply with these  
conditions may render the warranty void.  
This does not affect your statutory rights.  
12  
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Pla ntronics  
2 yea r Wa rra nty  
a nd Repa ir  
Service  
13  
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Pla ntronics 2 yea r Wa rra nty  
a nd Repa ir Service  
UK Products under warranty are  
N
Produktet erstattes gratis i  
garantiperioden.  
replaced free of charge.  
All units serviced to full  
production standards using  
original factory parts.  
Alt utstyr er overhalt med originaldeler  
og holder produksjonsstandard.  
+ 4 7 2 3 1 7 3 7 7 0  
0 8 0 0 4 1 0 0 1 4  
NL Producten die onder de garantie  
D
Produkte werden innerhalb der  
Garantiezeit kostenfrei repariert  
oder ersetzt.  
vallen, worden kosteloos vervangen.  
Alle units voldoen volledig aan de  
productie-eisen en zijn vervaardigd  
van originele fabrieksonderdelen.  
Der Service erfolgt gemäß den  
Produktionsstandards unter  
Verwendung von Originalteilen.  
0 8 0 0 7 5 2 6 8 7 6 (N L)  
0 0 8 0 0 7 5 2 6 8 7 6 6  
(BE/ LUX)  
0 2 2 2 2 / 8 3 0 2 - 1 3 4  
DK Produkter dæ kket af garanti vil  
P
Os produtos cobertos pela garantia  
são substituídos gratuitamente.  
blive ombyttet uden beregning.  
Alle enheder efterses i henhold til  
produktionsstandarder og ved  
brug af originale fabriksdele.  
Todas as unidades recebem assistência  
técnica em conformidade com os  
padrões de produção utilizando  
peças de fábrica originais.  
+ 4 5 4 4 3 5 0 5 3 5  
E
Los productos en periodo de garantía  
serán reparados libre de cargos.  
+ 3 4 9 1 6 4 0 4 7 4 4  
SF Takuunalaiset vikaantuneeet  
Todas las unidades preparadas  
según estándares de funcionamiento  
a pleno rendimiento con piezas  
originales de fábrica.  
tuotteet vaihdetaan.  
Kaikki yksiköt huolletaan täysin  
tuotantovaatimusten mukaan.  
Varaosina käytetään vain  
alkuperäisiä osia.  
9 0 2 4 1 5 1 9 1  
F
I
Les produits sous garantie sont  
remplacés gratuitement.  
+ 3 5 8 9 8 8 1 6 8 5 2 0  
S
Produkter med gällande garanti  
byts ut utan kostnad.  
Les réparations répondent aux normes  
de production et sont réalisées avec des  
pièces d'origine.  
Alla enheter uppfyller  
produktionsstandarden och  
består av originaldelar.  
0 8 2 5 0 8 2 5 9 9  
0 , 15 TTC / mn  
Me g a la n s:  
+ 4 6 3 1 5 5 8 8 0 0  
I prodotti in garanzia verranno  
sostituiti gratuitamente.  
Lassistenza di tutte le unità viene  
effettuata in conformità con gli standard  
di produzione utilizzando parti di  
ricambio originali.  
An ovo:  
+ 4 6 2 6 1 7 3 0 4 0  
0 2 9 5 1 1 9 0 0  
14  
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Plantronics Ltd  
Wootton Bassett, UK  
Tel: 0800 410014  
Plantronics Acoustics  
Italia Srl  
Milano, Italia  
+44 (0)1793 842200  
Numero Verde: 800 950934  
+39 02951 1900  
Plantronics B.V.  
Hoofddorp, Nederland  
Tel: (0)0800 PLANTRONICS  
0800 7526876 (NL)  
Plantronics Iberia, S.L.  
Madrid, España  
Tel: 902 41 51 91  
00800 75268766 (BE/LUX)  
+34 91 640 47 44  
Plantronics Sarl  
Nordic Region  
Noisy-le-Grand, France  
Tel: Finland: 0201 550 550  
Tel: Sverige: 031 28 95 00  
Tel: Danmark: 44 35 05 35  
Tel: Norge: 23 17 37 70  
No Indigo: 0825 0825 99  
0 , 15 TTC / mn  
+33 (0)1 41 67 41 41  
Plantronics GmbH  
Hürth, Deutschland  
Tel: 0800 9323400  
+49 22 33 3990  
Österreich: 0800 242 500  
Schweiz: 0800 932 340  
Plantronics Middle East,  
Eastern Europe, Africa  
and India  
Tel: +44 (0)1793 842443  
Plantronics Ltd, Interface Business Park, Bincknoll Lane,  
Wootton Bassett, Wiltshire SN4 8QQ. ENGLAND  
© 2003 Plantronics Inc. All rights reserved. Plantronics, the logo design, Plantronics and  
the logo design combined and IntelliStand are trademarks or registered trademarks of  
Plantronics Inc. DECT is a trademark of ETSI.  
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Patent U.S. 5,210,791 and Patent Pending. 07/03  

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