Planar Computer Monitor LC1502R User Manual

LC1502R  
USER’S MANUAL  
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3
Usage Notice  
Warning  
-
To prevent the risk of fire or shock hazards, do not directly expose this product to  
rain or moisture.  
Warning  
-
Please do not open or disassemble the product as this may cause electric shock.  
Safety and Use Precautions  
Follow all warnings, precautions and maintenance as recommended in this User's Manual to  
maximize the life of your monitor.  
• Turn off the product before cleaning.  
• Use only a dry soft cloth or clean room wiper when cleaning the LCD panel surface.  
• Use a soft cloth moistened with mild detergent to clean the monitor housing.  
• Use only a high-quality and safety-approved 12V power supply.  
• Do not touch the LCD panel surface with sharp or hard objects.  
• Do not use abrasive cleaners, waxes or solvents for cleaning.  
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4
Introduction  
About the LC1502R  
The LC1502R is a high performance monitor designed for demanding applications. The monitor  
consists of a 15" diagonal flat panel liquid crystal display (LCD) housed in a metal enclosure with an  
integrated ambient light sensor to facilitate automatic brightness control.  
Features include:  
• Very high bright 1000 cd/m2 brightness for sunlight readability  
• Automatic brightness control to auto adjust the brightness to ambient conditions  
• Manual brightness control mode to allow the user to control the brightness  
• Wide 0 - 50°C operating temperature range  
• Long backlight life: >40000 hours operating time before reaching half brightness  
• Rugged vibration and shock characteristics  
• Conformance to FCC/EN55022 Class B for low EMI  
• 1024 x 768 XGA resolution  
• Auto-adjustment function for jitter-free operation  
• Optional cooling kit to reduce solar loading  
• Optional 12V AC/DC power supply  
• Optional capacitive and NFI touch screens  
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5
Package Overview  
VGA Signal Cable  
Quick Start Guide  
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6
Installation  
Product Overview  
Front View  
Rear View  
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7
Connector View  
Connector Descriptions  
1. Video Interface Connector  
Standard D-sub Analog; 15-pin D-sub connector  
2. Power Input Connector  
Connector type: 4-pin mini DIN socket  
Manufacturer: Singatron Enterprise Co. (Taiwan)  
Part Number: 2MJ-0402A120  
Mating Connector: 2MP-0402 series  
Power Connector Pin Configuration  
Pin  
1
Description  
+12V DC  
+12V DC  
Ground  
2
3
4
Ground  
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3. External Dimming Connector  
Connector type: Molex Micro Fit 3.0  
Mating connector: Molex 43025-0600 (housing) and Molex  
43030 (terminals)  
External Dimming Connector Pin Configuration and Description  
Pin  
1
Name  
Description  
Ground  
Reserved  
DIM_Input  
Electrical ground  
2
For factory use only, leave unconnected  
0-5V analog input for external dimming, connect to wiper of  
dimming pot if used  
3
4
/Ext_DIM,  
Input to determine brightness control mode; has 10k pull up to +5V  
Logic high (or unconnected) = Automatic Brightness Control mode  
Logic low = Manual Brightness Control mode  
Electrical ground; connect to lower leg of dimming potentiometer  
if used  
5
6
Ground  
Vref  
+5V reference voltage output with 470 ohm series resistance;  
connect to upper leg of dimming potentiometer if used  
4. Cooling Kit Power Output Connector  
Note: There is no need to connect to this connector. Information is shown for reference only. If a  
Cooling Kit option is ordered, the required cooling kit power cable will be installed at the factory.  
Optional Cooling Kit Pin Configuration  
Pin  
1
Description  
Switched Return  
+12V output  
2
Mounting  
M4 threaded holes are provided in the sides of the monitor housing for mounting purposes. The  
blind holes will accommodate 10 mm long screws. See the mechanical outline drawing 076-0579-00  
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Start Your Installation  
Connecting the Display (Figure 1.0)  
To configure the monitor, please refer to the following figure and procedures.  
1. Be sure the computer or video source is turned off.  
2. Connect the 12V DC power(1.0). During initial turn on with no video applied, the display will  
automatically power on with a self test pattern displayed. The self test pattern consists of  
alternating screens of black, white, red, green, and blue.  
3. Connect the VGA signal cable from display VGA input connector to the 15-pin connector of your  
host computer and tighten the screws(1.0).  
4. If needed, connect to the external dimming connector(1.0). See details in the Brightness Control  
section of this document.  
5. Turn on your computer or video source.  
Note:  
Once video is applied, self test mode is automatically cancelled and will no longer function  
when video is removed.  
Notice:  
To ensure the LCD display will work well with your system, please configure the display mode  
of your graphic card for a 1024 x 768 resolution and a 75 Hz refresh rate.  
Figure 1.0  
VGA Cable  
Optional US or EU  
Power Supply Kit  
(For ordering information,  
contact your sales  
representative)  
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10  
User Controls  
Control Buttons  
No./ Icon  
Control  
Function  
Displays the OSD menus  
Menu button  
Select/Auto  
Select- To select the adjustment items  
from OSD menus.  
Auto- To activate the “Auto Adjustment”  
function to obtain an optimum image.  
Brightness Minus/  
Minus  
1.Dcs tt
1. Decreases the value of the adjustment  
items.  
2. Decreases the minimum brightness  
limit of the display image.  
Brightness Plus/  
Plus  
1.Increases the valueof theadjustment  
items.  
2. Increases the minimum brightness limit  
of the display image.  
Power Switch  
Power LED  
Switches on/off the power of the LCD  
display.  
1.Green indicates the display is turned on.  
2. Amber indicates the display in power-  
saving mode.  
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11  
How to Use the OSD Menus  
1. Press the "Menu" button to pop up the on-screen menu and to select between the four main  
menus.  
2. Choose the adjustment items by pressing the "Select/Auto" button.  
3. Adjust the value of the adjustment items by pressing the "+" or "-" button.  
4. The OSD menu will automatically close if you have left it idle for a pre-set time.  
On-Screen Display Menus  
First OSD Menu:  
Auto-Adjustment  
Contrast  
Horizontal Position  
Vertical Position  
Frequency  
Tracking  
Minimum Brightness Limit  
• Auto-Adjustment  
Choose this function to obtain an optimum image.  
• Contrast  
This function allows the user to adjust the image crispness. Contrast adjusts the difference between  
white and black shades.  
• Horizontal Position  
Changes the horizontal position of the image.  
• Vertical Position  
Changes the vertical position of the image.  
• Frequency  
Changes the display data frequency to match the frequency of the graphic card. If a vertical  
flickering bar is seen, use this function to make an adjustment.  
• Tracking  
Synchronizes the signal timing of the display with the graphic card. If an unstable to flickering  
image is seen, use this function to make an adjustment.  
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Second OSD Menu:  
Display Mode  
OSD Off-Time  
Language  
Text-Graphic  
Reset  
• Display Mode  
The display mode shows the display resolution, horizontal scan frequency, and vertical refresh of  
the current mode.  
• OSD Off-Time  
Adjusts the time period for OSD menu to disappear.  
• Language  
Allows menu language selection from among English (default), German, Italian, French, Spanish,  
and Japanese  
• Text-Graphic  
Toggles between VGA text mode (mode M03H) and graphic mode (mode M13H).  
• Reset  
Returns the display parameters to its factory default settings.  
Third OSD Menu:  
Color Setting  
Color Adjustment-Red  
Color Adjustment-Green  
Color Adjustment-Blue  
• Color Setting  
Adjusts the color temperature.  
• Color Adjustment-Red  
Adjusts the red color of the display.  
• Color Adjustment-Green  
Adjusts the green color of the display.  
• Color Adjustment-Blue  
Adjusts the blue color of the display.  
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13  
Brightness Control  
The brightness of the monitor may be controlled automatically or manually, and the minimum  
brightness is adjustable. By default, the monitor is configured for automatic brightness control with a  
minimum brightness setting of approximately 250 cd/m2.  
Automatic Brightness Control  
In automatic brightness control mode, a photo sensor mounted on the front of the display measures  
the ambient lighting condition (the illuminance). The monitor automatically and continually adjusts  
its brightness to accommodate the ambient environment. In moderately bright environments the  
monitor will reach maximum brightness. In dimly lit environments the monitor will operate at  
minimum brightness.  
The graph below shows the factory set response to ambient lighting conditions. Note that a typical  
office environment is 300 to 500 lux, while a typical cloudy day is roughly 1000 lux.  
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Manual Brightness Control  
In manual brightness control mode, an externally supplied voltage determines the monitor  
brightness.  
To use manual brightness control mode instead of the default automatic brightness control mode:  
1. set pin 4 (/EXT_DIM) of the external dimming connector (J1) to a logic low  
2. apply a 0 to 5V analog input to pin 3 (DIM_INPUT) of the external dimming connector  
A potentiometer may be used to apply the voltage to the DIM_INPUT, as shown in the figure below.  
A 20k pot or higher is recommended. Note that VREF is a 5V regulated voltage supplied through a  
470 ohm series resistance.  
Important note!  
Do not connect to pin 2!  
Manual brightness control using a potentiometer  
The graph below shows the typical factory set response to the DIM_INPUT voltage when in manual  
brightness control mode.  
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Minimum Brightness Limit  
The factory set minimum brightness is approximately 250 cd/m2. In most applications the factory  
setting is desired to maintain the widest dimming range possible. But for applications where 250  
cd/m2 is too low but some dimming is still desired, the minimum brightness limit may be increased.  
The OSD controls are used to access and change the minimum brightness limit setting, as described  
in the User Controls section of this manual.  
Below is a graph showing the typical minimum brightness limit for a given OSD setting:  
To change the minimum brightness limit, one of three basic methods can be used:  
1. If one wishes to set an approximate minimum brightness, the above graph may be used. For  
instance, to set the minimum to typically 400 cd/m2, set the minimum brightness limit to an OSD  
setting of 25. Note, however, that there may be significant (+/- 50%) luminance variation for a given  
OSD setting due to display variation.  
2. To set the minimum brightness visually, one may set the dimming to a minimum (by covering the  
photo sensor on the front of the monitor if in automatic brightness control mode, or by setting the  
DIM_INPUT to 5V if in manual brightness control mode) and then adjust the OSD setting to visually  
give the desired result.  
3. To quantitatively set the minimum brightness to a desired luminance, one may set the dimming to  
a minimum and then adjust the OSD setting to give the desired result as measured by a photome-  
ter (such as the Tektronix J17 with a J1803 luminance head.) Note that a ten minute  
monitor warm up period with the monitor set near its minimum brightness is recommended to  
allow for an accurate measurement.  
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As with any OSD setting, a change to the minimum brightness limit will be permanently stored and  
will be unaffected by turning off the monitor power.  
The minimum brightness limit will affect the minimum brightness of both the automatic brightness  
control mode and the manual brightness control mode identically. Below is a graph showing the  
impact of various minimum brightness limit settings on the automatic brightness control mode.  
Maximum Brightness Mode  
If a constant maximum brightness is desired, simply connect both the DIM_INPUT and the /EXT_DIM  
inputs of connector J1 to ground. The monitor will then be set to the maximum brightness.  
Alternatively, one may avoid the need to connect to the dimming connector by using the OSD to set  
the minimum brightness limit to the maximum value of 62. This will set the minimum brightness to  
typically 900 cd/m2, which is very close to the maximum brightness. The resulting monitor brightness  
range of approximately 900 to 1050 cd/m2 will yield brightness changes largely undetectable by the  
end user.  
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17  
Specifications  
Electrical and Optical  
Parameter  
Min  
Typ  
12.0  
3.95  
47.4  
5
Max  
12.6  
4.3  
49.2  
5.4  
1.0  
5
Units  
volts  
Conditions/Notes  
Input Power, Voltage  
Input Power, Current  
Monitor Power Consumption  
Logic High  
11.4  
amps  
watts  
volts  
4.0  
-0.4  
0
For logic inputs  
For logic inputs  
Analog input  
Center; Normal  
Center; Normal  
Ratio of max  
lum/min lum  
9-point; 10%  
from edge  
Logic Low  
0
volts  
DIM input voltage  
Maximum White Luminance1,2  
Minimum White Luminance1,3  
Dimming range4  
volts  
950  
1050  
250  
4:1  
cd/m2  
cd/m2  
Luminance Uniformity2  
Contrast Ratio1,2  
69  
78  
%
200  
350  
White/black,  
Center  
Horizontal Viewing Angle  
Vertical Viewing Angle  
Response Time  
80  
deg  
Contrast ratio > 5  
Contrast ratio > 5  
+53/-56  
16  
deg  
23  
msec  
inches  
mm  
rise time + fall time  
Screen Diagonal, viewable  
Active Display Area  
15  
304.1  
x 228.1  
1024  
x 768  
0.297  
262144  
Resolution  
pixels  
mm  
Pixel Pitch  
Number of Supported Colors  
Note 1: 25°C steady state conditions at initial use  
Note 2: No dimming  
Note 3: With maximum dimming and factory set minimum brightness limit  
Note 4: With factory set minimum brightness limit  
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18  
Mechanical and Environmental  
Parameter  
Specification  
Operating Temperature  
Operating Humidity  
Storage Temperature  
Storage Humidity  
0 to 50°C  
30 to 85% RH, non-condensing  
-20 to 60°C  
10 to 85% RH, non-condensing  
Anti-glare, 3H hard coating  
< 3 kg  
Active Area Surface Treatment  
Weight  
Mechanical Shock  
shocks per axis  
Half sine wave, 30g, 11ms, 3  
Sine sweep vibration, operating  
10~500 Hz, 0.25g o-p,  
0.25 oct / min  
Random sweep vibration, operating  
Sine sweep vibration, non-operating  
Random sweep vibration, non-operating  
10~500 Hz, 0.002 g2/Hz,  
1 grms, 1 hr / axis  
10~500 Hz, 0.75g o-p,  
0. 5 oct / min  
10~500 Hz, 0.0082 g2/Hz,  
2 grms, 1 hr / axis  
Compatible Video Modes  
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19  
Reliability and Life  
Parameter  
Specification  
Mean Time Between Failures  
20k hours at 25°C, 90% confidence level  
Time to 50% brightness decay from initial brightness  
40k hours minimum at 25°C, operating  
continuously at maximum brightness  
Safety and Regulatory Certifications  
A.  
FCC Certification  
FCC Part 15, Subpart B, Class B - Conducted and Radiated Tests  
CE Certification  
B.  
Emission  
EN 55022:1998+A1:2000+A2:2003; Class B  
EN61000-3-2:2000, Class D  
EN61000-3-3:1995+A1:2001  
Conducted & Radiated Test  
Harmonic Current Emissions  
Voltage Fluctuations and Flicker  
Immunity (EN 55024:1998+A1:2001)  
IEC 61000-4-2: 2001  
IEC 61000-4-3: 2002  
Electrostatic discharge immunity test  
Radiated, radio-frequency, electromagnetic field  
immunity test  
IEC 61000-4-4: 1995+A1:200+A2:2001  
IEC 61000-4-5: 2001  
Electrical fast transient/ burst immunity test  
Surge immunity test  
IEC 61000-4-6: 2001  
Immunity to conducted disturbances, induced by  
radio-frequency fields  
IEC 61000-4-8: 2001  
IEC 61000-4-11: 2001  
Power frequency magnetic field immunity test  
Voltage dips, short interruptions and voltage variations  
immunity tests  
C. UL/CUL Certification  
TUV Certification  
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20  
Available Options  
Power Supply and AC Power Cord  
The LC1502R requires a 12VDC power input. Many users will have the required 12VDC available in  
their existing system. Alternatively, a power supply that is appropriately rated for the LC1502R is  
available from Planar. The supply is available with the AC power cord configured with either a  
European plug or a US plug.  
12V Power Supply Kit, Euro type  
12V Power Supply Kit, US type  
997-2825-xx  
997-2826-xx  
Input voltage  
90-265 VAC, 47-63 Hz  
12 VDC  
Output voltage  
Rated Output Current  
Case Dimensions  
6.67A max  
129 x 77 x 40 mm  
1.8 meters  
DC output cord length  
AC input power cord length  
1.8 meters  
Power Adapter  
Power Cord  
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21  
Cooling Kit  
For outdoor applications, a cooling kit may be desired to prevent excessive heating of the LCD display.  
In direct sunlight, the front surface of the display (the LCD cell) may reach temperatures well above the  
ambient temperature. Possible effects of extreme surface temperatures include:  
• LCD polarizer damage (permanent degraded image)  
• LCD fluid clearing (display unreadable)  
• Latent image (image burn-in visible)  
• Flicker (image jitter)  
• Localized non-uniformity (permanent spotty appearance).  
The cooling kit consists of a rear-mounted housing containing three fans and a front-mounted baffle  
that channels the air flow across the display surface. The fans' speed is governed by a temperature sen-  
sor adjacent to the photo sensor that is mounted on the front of the monitor. At temperatures above  
30°C the fans will turn on at low speed and reach maximum speed at 40°C, thus minimizing the effects  
of sun loading and high temperatures.  
The total fan kit power consumption is approximately 3.6 watts with fans at max speed. Fan power is  
derived from the 12V input (4-pin DIN connector.)  
All cooling kit version monitors are shipped with the cooling kit pre-installed.  
Model  
Planar Part Number  
997-2823-xx  
Description  
LC1502R-C  
LC1502R with cooling kit  
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22  
Touch Screens  
The LC1502R is available with two different types of touch screen technology: near field imaging (NFI)  
and capacitive. Both come pre-installed; the touch screen itself is mounted to the front of the monitor  
and the touch screen controller module is mounted on the back. NFI technology utilizes a thick glass  
substrate that provides “vandal-proof” protection. Capacitive technology is more rugged than  
resistive, and is usually the touch screen of choice for heavy use, unattended environments. Contact  
Planar for additional details or other custom possibilities.  
Model  
Planar Part Number  
997-2817-xx  
Description  
LC1502RTC  
LC1502RTN  
LC1502R with capacitive touch screen  
LC1502R with NFI touch screen and cooling kit  
997-2824-xx  
NFI Touch Screen  
LC1502R with NFI Touch Screen and Cooling Kit  
The LC1502R with NFI touch screen and cooling kit – model LC1502RTN-C is designed to be  
embedded into kiosks installed in outdoor unsupervised environments. It includes a NFI “vandal-  
proof” touch screen, neoprene weather seals, and a LCD surface cooling kit. The NFI touch controller  
is mounted to the back of the unit. The mounting bracket, bolted to each side of the unit, hooks onto  
the touch screen bezel, houses the touch screen and the seals which absorb shock and virtually  
eliminates the ingress of liquids. The monitor may easily be removed from the touch bezel for  
cleaning and maintenance.  
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Set up  
1. Refer to Planar mechanical outline drawing 076-0596-xx for the recommended mounting pattern  
for this display.  
2. Separate the LCD monitor from the touch bezel for mounting.  
a. Remove the controller cover in order to remove the touch screen controller cable.  
b. Unscrew the 2 M4 nuts on the side mounting brackets.  
c. Separate the LCD monitor  
3. Mount the touch screen to the inside surface of your device.  
4. Install the monitor on the hooks and reconnect the flex cable to the controller.  
5. Touch information is communicated to the computer via an RS-232 connector. Connect the DB-9  
connector of the provided RS-232 cable to the RS-232 port on the host computer.  
6. Connect the other end to the RS-232 port on the touch controller.  
7. The controller requires 300 mA at 5V. from a power source. Connect the provided Molex Microfit  
Jr. connector to the touch controller, and connect the leads out of the Microfit Jr. connector to a 5V  
power source.  
8. Power on the host computer and install the NFI touch drivers found on the provided CD. Follow  
instructions to calibrate touch screen.  
Technical Data  
• Surface: Anti-glare.  
• Optical Clarity: >83% @ 550nm.  
• Surface Hardness: Mohs Hardness Rating of 6.  
• Response Time: <20ms nominal controller response time.  
• Impact Resistance: Meets UL-1950 and CSA C22.2 No.50 ball drop test.  
• Interface: RS232 Cable.  
For more technical information on 3M touch products, visit 3Mtouch.com.  
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Capacitive Touch Screen  
LC1502R with Capacitive Touch Screen  
The LC1502R with capacitive touch screen – model LC1502RTC – is designed to be installed in enclo-  
sures placed in high ambient lighting environments that are protected from extreme environmental  
conditions. It utilizes a standard 3M capacitive touch screen.  
Set Up  
1. Refer to Planar mechanical outline drawing 076-0587-xx for the mounting hole locations.  
2. Connect the USB cable of the touch controller to an available USB port on the host computer.  
3. Power on host computer and install the capacitive touch driver found on the provided CD. Follow  
instructions to calibrate touch screen.  
Technical Data  
• Surface: Anti-glare  
• Optical Clarity: 88% @ 550nm  
• Surface Scratch Hardness: Mohs Hardness Rating of 6.5.  
• Touch Contact Requirements: 3ms for finger input.  
• Interface: USB  
For more technical information on 3M touch products, visit 3Mtouch.com.  
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25  
Appendix  
Troubleshooting  
If you are experiencing trouble with the LCD display, refer to the following. If the problem persists,  
contact information on rear cover. For all video image problems, first try using the Auto-Adjustment  
in the OSD menu.  
Problem: No image appears on screen.  
• Check that all the I/O and power connectors are installed correctly and well connected as described  
in the " Installation " section.  
• Make sure the pins of the connectors are not bent or broken.  
Problem: Partial image or incorrectly displayed image.  
• Check to see if the resolution of your computer is higher than that of the LCD display.  
• Reconfigure the resolution of your computer to make it less than or equal to 1024 x 768  
Problem: Image has flickering vertical line bars.  
• Use " Frequency " to make an adjustment.  
• Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it  
compatible with the LCD display.  
Problem: Image is unstable and flickering  
• Use " Tracking " to make an adjustment.  
Problem: Image is scrolling  
• Check and make sure the VGA signal cable (or adapter) is well connected.  
• Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it  
compatible with the LCD display.  
Problem: Vague image (characters and graphics)  
• Use " Frequency " to make an adjustment. If this problem persists, use "Tracking" to make an  
adjustment.  
Warning Signal  
If you see warning messages on your LCD screen, this means the LCD display cannot receive a clean  
signal from the computer graphics card.There may be three sources for this problem. Please check  
the cable connections or contact Planar for more information.  
No Signal  
This message means the LCD display has been powered on but it cannot receive any signal from the  
computer graphic card. Check all the power switches, power cables, and VGA signal cable.  
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26  
Going to Sleep  
This message means the LCD display is under the power saving mode. In addition, the LCD display  
will go to this sleeping mode when experiencing a sudden signal disconnecting problem.  
Unsupport Mode  
This message means the signal of the computer graphic card is not compatible with the LCD display.  
When the signal is not included in the compatibility mode we have listed in the Appendices of this  
manual, the LCD display will appear this message.  
Out of Range  
This typically means the refresh rate or resolution is set too high. Set the resolution to 1024 x 768 and  
set the refresh rate to 75 Hz or lower. On a PC, these adjustments are typically made using "Display  
Properties" in the Control Panel folder.  
Faint Horizontal Dark Lines Across the Screen  
This display is directly backlit by cold cathode fluorescent lamps. Slight brightness nonuniformity is  
normal.  
Mechanical Outline  
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27  
Description of Warranty  
Seller warrants that the Goods will conform to published specifications and be free from defects in  
material for 12 months from delivery. To the extent that Goods incorporate third-party-owned  
software, Seller shall pass on Seller's licensor's warranty to Buyer subject to the terms and conditions  
of Seller's license.  
Warranty repairs shall be warranted for the remainder of the original warranty period. Buyer shall  
report defect claims in writing to Seller immediately upon discovery, and in any event, within the  
warranty period. Buyer must return Goods to Seller within 30 days of Seller's receipt of a warranty  
claim notice and only after receiving Seller's Return Goods Authorization. Seller shall, at its sole  
option, repair or replace the Goods.  
If Goods were repaired, altered or modified by persons other than Seller, this warranty is void.  
Conditions resulting from normal wear and tear and Buyer's failure to properly store, install, operate,  
handle or maintain the Goods are not within this warranty. Repair or replacement of Goods is Seller's  
sole obligation and Buyer's exclusive remedy for all claims of defects. If that remedy is adjudicated  
insufficient, Seller shall refund Buyer's paid price for the Goods and have no other liability to Buyer.  
All warranty repairs must be performed at Seller's authorized service center using parts approved by  
Seller. Buyer shall pay costs of sending Goods to Seller on a warranty claim and Seller shall pay costs  
of returning Goods to Buyer. The turnaround time on repairs will usually be 30 working days or less.  
Seller accepts no added liability for additional days for repair or replacement.  
If Seller offers technical support relating to the Goods, such support shall neither modify the  
warranty nor create an obligation of Seller. Buyer is not relying on Seller's skill or judgment to select  
Goods for Buyer's purposes. Seller's software, if included with Goods, is sold as is, and this warranty is  
inapplicable to such software.  
SELLER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO,  
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  
and also Support and Service should reflect what's below:  
Support and Service  
Planar is a U.S. company based in Beaverton, Oregon and Espoo, Finland, with a world-wide sales  
distribution network. Full application engineering support and service are available to make the  
integration of Planar displays as simple and quick as possible for our customers.  
RMA Procedure: For a Returned Material Authorization number, please contact Planar Systems, Inc.  
with the model number(s) and serial number(s). When returning goods for repair, please include a  
brief description of the problem, and mark the outside of the shipping container with the RMA  
number.  
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Planar Systems, Inc.  
Customer Service  
24x7 Online Technical Support  
Americas Support  
Tel  
: 1-866-PLANAR1 (866-752-6271)  
Hours  
: M-F, 7:30am - 5pm Pacific Time  
Europe and Asia-Pacific Support  
Tel  
: +358-9-420-01  
Hours  
: M-F, 7:00am - 4pm CET  
© 2004 Planar Systems, Inc. 09/04 Planar is a registered trademark of Planar Systems, Inc.  
Other brands and names are the property of their respective owners.  
Technical information in this document is subject to change without notice.  
Document No. 020-0315-00B  
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