Integra™ Platform Scale 9K0U
Operator Guide
US English Version
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Contents
C
1 — INTRODUCTION
About the Integra™ Model 9K0U Scale........................................1-2
Sleep Mode ........................................................................... 1-2
Safety Precautions ......................................................................1-2
Scale & Keypad Identification......................................................1-3
Making Connections....................................................................1-4
Specifications ..............................................................................1-5
How to Use This Guide................................................................1-6
Getting Help.................................................................................1-7
2 — GETTING ACQUAINTED
Navigating the Menus..................................................................2-2
Entering Alphabetic Information...................................................2-2
Tailoring Setup Options ...............................................................2-3
Changing User Options ......................................................... 2-3
Entering the Supervisor Password..............................................2-4
3— USING THE Integra™ MODEL 9K0U SCALE
Calculating USPS® Postage........................................................3-2
Examples............................................................................... 3-2
First Class....................................................................... 3-2
Entering ZIP/Zone Codes ............................................... 3-4
International.................................................................... 3-5
Charging Postage to a Specific Account in the Meter .................3-5
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Contents
4 — BEYOND THE BASICS
Using Special Features ...............................................................4-2
Converting to Metric Weight .................................................. 4-2
Recalling a Fee...................................................................... 4-2
Entering Weight Manually ..................................................... 4-2
Generating Multiple Tapes..................................................... 4-3
Using the Scale to Count Like Parts...................................... 4-3
Shopping for the Best USPS® Rates...........................................4-4
Using the Weight Hold Feature ...................................................4-6
Additional Meter Features ...........................................................4-7
Funds..................................................................................... 4-7
Account Status ...................................................................... 4-8
Printing Amounts That Exceed the Meter’s Printing Capacity.....4-8
5 — TROUBLESHOOTING
Clearing Error Messages.............................................................5-2
Diagnosing Problems ..................................................................5-2
6 — MAINTAINING THE Integra™ MODEL 9K0U SCALE
Cleaning .....................................................................................6-2
Changing the Rate Card..............................................................6-2
Calibrating the 9K0U Scale .........................................................6-3
APPENDIX A — DIMENSIONAL WEIGHT PRICING
Rectangular Shaped................................................................... A-2
Dimensional Weight Pricing Criteria......................................A-2
Determining Dimensional Weight Pricing ..............................A-2
Irregularly Shaped...................................................................... A-3
Dimensional Weight Pricing Criteria......................................A-3
Determining Dimensional Weight Pricing ..............................A-4
INDEX
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Integra™ Model 9K0U Scale Operator Guide
Chapter 1
Introduction
About The Integra™ Model 9K0U Scale.....................1-2
Sleep Mode ..........................................................1-2
Safety Precautions ....................................................1-2
Scale & Keypad Identification....................................1-3
Making Connections..................................................1-4
Specifications ............................................................1-5
How to Use This Guide..............................................1-6
Getting Help...............................................................1-7
SV61955 Rev. A
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Chapter 1: Introduction
This user guide covers the operation of the 9K0U scale de-
About The
signed with a separate weighing platform and display unit.
The scale determines the weight of a mailpiece placed on the
platter or platform and calculate rates and fees based on se-
lections made from the keypad. The scale can also interface
with and display a variety of information about Pitney Bowes
electronic postage meters.
Integra™ Model
9K0U Scale
The scale enters sleep mode if it remains inactive at zero
weight for more than five minutes. In this state, the display ap-
pears blank. Touch the weight platter/platform to activate the
display.
Sleep Mode
Follow the normal safety precautions for all office equipment
when using this scale.
Safety
Precautions
•
•
•
•
•
•
Use only the AC adaptor/power supply included with the
scale.
To protect against electric shock, plug the AC adaptor into
a properly grounded wall outlet only.
The wall outlet should be near the scale and easily acces-
sible.
Avoid using wall outlets controlled by wall switches or
shared with other equipment.
Do not route the AC adaptor cable over sharp edges or
trap it between furniture.
Do not disassemble the scale; if it has been dropped or
has otherwise had the enclosure stressed in any way, call
Pitney Bowes at 1-800-522-0020.
•
•
Do not place lighted candles, cigarettes, cigars, etc., on the
scale.
Use the equipment only for its intended purpose.
1-2
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™
Integra Model 9K0U Scale Operator Guide
See the callouts on the Keyboard Display Module for keypad
explanation of all functions.
Scale & Keypad
Identification
1
Scale Platform
Rate Card
(under cover)
Scroll
Keys
Display
Numeric
Keys
CE/C
Enter
Menu Selection
Keys (Softkeys)
Zero
Alpha, Class, Special
Services, Scale & Meter
Control Keys
Keyboard
Display
Module
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Chapter 1: Introduction
Making
Connections
2
1
Disconnect power at wall outlet before Connect platform cord to
inserting or removing rate card.
Keyboard Display Module.
4
3
Connect power cord to
Keyboard Display Module.
Connect meter cord to Keyboard
Display Module using the indicated
port.*
5
6
Plug power cord into wall outlet.
*Optional
Connect meter cable to meter.*
1-4
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Integra Model 9K0U Scale Operator Guide
Specifications
Item
Category
Specifications
120 VAC, 60 + Hz
Power Supply
Input
Output
9 VDC, 500 MA
+10 C to +40 C
70 Pounds
1
Operating Temperature Range
Weighing Specifications
Max Weight Displayed
0-7 lb x 0.05 oz
7-70 lb x 0.2 oz
Increment
UL, FCC
Compliance
Weights & Measures
Meets or exceeds accuracy requirements of the National
Institute of Standards and Technology.
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Chapter 1: Introduction
To help you follow the instructions in this book we have used a
number of writing conventions. They deal with how text is pre-
sented to guide you through the information and procedures.
How to Use This
Guide
•
The word Press refers to the pressing of any character key.
For example, you might be instructed to press the Setup
(H) key or Rate Shop (K) key.
•
The word Select refers
to the selecting of menu
Softkeys
items via the softkeys at
the left of the display (see
the drawing at right). For
example, you might be
instructed to select a class
from the menu list.
•
Words in bold text after the
words Press or Select are
names of character keys or menu items.
•
•
Notes consist of information that is useful but not critical to
operating the scale.
Tips are presented between horizontal lines. They suggest
shortcuts or information safeguards.
1-6
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™
Integra Model 9K0U Scale Operator Guide
Direct questions and requests for service
to the Pitney Bowes Diagnostic Center at
1-800-522-0020.
Getting Help
Please be near your scale when you
call.
By Phone
1
Representatives are available
Monday - Friday, 8:00 a.m. to 8:00 p.m.
Eastern time.
Visit our website for the latest updates
and frequently asked questions about
Integra™ scales:
On the
Internet
2. Click the Scales link.
3. Click Integra Series Mailing and
Shipping Scales.
4. Click 9K0U.
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Integra™ Model 9K0U Scale Operator Guide
Chapter 2
Getting Acquainted
Navigating the Menus................................................2-2
Entering Alphabetic Information.................................2-2
Tailoring Setup Options .............................................2-3
Changing User Options ........................................2-3
Entering the Supervisor Password............................2-4
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Chapter 2: Getting Acquainted
The scale’s easy-to-follow menu system guides you through
Navigating the
Menus
each transaction and applies the information and features you
select. Arrows appearing on the right-hand side of the screen
indicate the presence of more choices. Press the up ▲or down
▼scroll keys at the right of the display to view next or previous
choices.
Note: Pressing the
CE/C key once,
while in a transac-
tion, reverts to the
previous screen.
The second press of
CE/C clears the
transaction and
returns you to the
ready mode.
When you select an item from the menu, the display registers
your selection and advances to the next menu screen if appro-
priate.
Use the alpha keys located across the bottom of the keypad to
enter information such as names of countries or passwords.
Entering
Alphabetic
Information
#APACITYꢀ ꢁꢂꢃ LB X ꢁꢄꢁꢅ OZ
1
4
2
5
8
0
3
6
9
.
ꢃꢂꢃꢁ LB X ꢁꢄꢆ OZ
7
7EIGHT #LASSIFIER FOR 0OSTAL 5SE
CE/C
-ETER
&UNCTIONS
&IRST #LASS
0RIORITY
0ARCEL 0OST
%XPRESS
!CCOUNT
4APE
-ETER 3ET
%NTER
Q
W
E
R
T
Y
U
I
O
P
Note: England is
listed under U for
United Kingdom.
/+
2ATE
3CALE
0OSTCARD
)NTERNATIONAL
7EIGHT (OLD
3ETUP
3HOP
&UNCTIONS
:ERO 3CALE
A
S
D
F
G
H
J
K
L
0
SPACE
3TORE
0RESET ꢃ
0RESET ꢂ
0RESET ꢁ
0RESET ꢀ
Manufactured by
for Pitney Bowes
Z
X
C
V
B
N
M
&OR QUESTIONS AND REQUESTS FOR SERVICE CALLꢀ
ꢁꢂꢃꢄꢄꢂꢅꢆꢆꢂꢄꢄꢆꢄ
For example, when sending mail to Spain, at the Enter Coun-
try prompt: Press the S key.
The scale displays the countries that begin with the letter S.
You may then either:
•
Enter the second letter of the country name to narrow the
choices,
2-2
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Integra™ Model 9K0U Scale Operator Guide
•
•
Press the selection key adjacent to the country you want,
or
Entering
Alphabetic
Information
Press the down arrow scroll key to see the entire list of
countries beginning with the letter S.
After installing your scale and becom-
ing familiar with the location of the keys,
press the Setup key and review the list
of User Setup options. A diagram of the
setup menu is shown at right.
Tailoring Setup
Options
User Setup
-Exit
-On Autoclear Class
-On Clear Zone New Class
-Off Auto Weigh Hold
-Supervisor Setup
-Service Setup*
2
Changing User
Options
1. Press the Setup key.
2. Press the menu selection key next to the option you want
to change. The screen indicates your change.
3. Select Exit to leave this menu.
4. Select Save or Cancel to save or cancel your changes.
After exiting setup mode, the scale resets and returns to ready
mode.
Certain user options can be turned on or off. They concern
information you can retain from mailpiece to mailpiece and are
explained in the chart below.
Some options are password-protected for supervisory control.
Option
Function
When on, class information clears
when the item is removed from the
scale
Autoclear Class
Autoclear Zone
(Displays only when
Autoclear Class is off)
When on, zone information clears when
the item is removed from the scale
When on, the zone clears when a new
class is selected
Clear Zone New Class
When on, retains the weight of an item
for a brief time after the item is re-
moved from the scale
Auto Weight Hold
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Chapter 2: Getting Acquainted
You can access these options by pressing the Setup key and
selecting Supervisor Setup. Refer to the chart below, which
includes the options under Supervisor Setup.
Entering the
Supervisor
Password
Follow the steps below to access supervisor setup options:
1. Press the Setup key.
2. Select Supervisor Setup. The Enter Password prompt
displays.
3. Enter the supervisor password — M G R — on the alpha
keys; press Enter. The options Exit, Configure Scale, and
BMC Intra ZIP display. See the chart on the next page for
definitions of these functions. Pressing Exit returns you to
the User Setup screen.
4. Select the desired options and respond to the prompts.
5. When finished, select Exit until you exit the setup menus.
6. Select Save or Cancel to save or cancel your changes.
The scale resets and returns to the ready screen.
User Setup
-Exit
-On Autoclear Class
-On Clear Zone New Class
-Off Auto Weigh Hold
-Supervisor Setup
Supervisor Setup
-Exit
-Service Setup*
-Configure Scale
-BMC Intra ZIP
-Program Rate Shop
-Discount/Surcharge
-Program Carrier
Configure Scale
-Exit
-Install Scale
*
Accessible by SERREP
password (not recom-
mended).
-Off Other Language
-Off Inscription
-Off Accounting
-Off Vibration Filter
-Off Discount/Surcharge
-Off Rate Shopping
Shaded options appear only if
turned ON under Configure Scale.
2-4
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Integra™ Model 9K0U Scale Operator Guide
Supervisor Setup
Option
Note: Pressing Exit
while in a supervi-
sor option returns
you to the previous
screen.
Description
Configure Scale
Install Scale
Used to enter the scale’s origin ZIP code
during the installation process
Other Language
Inscriptions
When ON, prompts display in Spanish
When ON, allows the user to choose an
inscription from those installed in a con-
nected meter
Accounting
When ON, communicates with optional
connected mail data system about account
data. When OFF, communicates with op-
tional connected meter about account data.
2
Vibration Filter
Use only in areas of excessive vibration to
aid the display of stable weights
Discount/Surcharge
When ON, allows the user to adjust carrier
rates higher or lower than normal
BMC Intra ZIP
Create Intra ZIP
Used to enter ranges of ZIP code locations
within a bulk mailing center
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Integra™ Model 9K0U Scale Operator Guide
Chapter 3
Using The Integra™ Model 9K0U Scale
Calculating USPS® Postage......................................3-2
Examples..............................................................3-2
First Class......................................................3-2
Entering ZIP/Zone Codes ..............................3-4
International...................................................3-5
Charging Postage to a Specific Account
in the Meter................................................................3-5
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Chapter 3: Using the Integra™ Model 9K0U Scale
The following assumes you have completed the installation in-
structions included with your scale.
If not, please do so now.
Calculating
USPS® Postage
0 lb 0.0 oz >0<
When the scale is ready to weigh a
mailpiece, the display appears as
shown at right.
Note: If your scale
is connected to a
meter, the active
meter account ap-
pears at the bottom
of the screen. See
Applying Postage
to a Specific Ac-
count in this chap-
ter.
Select Class
-First Class
-Priority
-Parcel Post
-Express
Refer to the examples below for
processing different classes of
mail.
-Postcard
-International
0 lb 1.85 oz >0<
Select Class
-First Class
-Priority
-Parcel Post
-Express
First Class
With an item on the scale:
Examples
1. Select First Class, then select
Letter, Large Envelope, or
Package. The postage amount
displays and the fees menu
-International
appears. Notice that the “Post-
card” class disappeared as it is
not a valid class for this weight.
Note:
•
If “First Class” is selected and the weight is over 3.5
oz, you will be prompted to enter whether the item is a
“Large Envelope: or a “Package:. Refer to the descrip-
tion chart on the next page.
•
The First Class Mail - Single Piece Rates chart (pg.
3-3) is also on the back of the Quick Reference Guide
for easy reference.
•
•
If “Priority” is selected, you will be prompted for “Flat
Rate Env”, “Flat Rate Box” or “Package”
If “Package” is selected, you will then be prompted to
enter the destination ZIP code and then the dimen-
sions. Refer to the description chart on the next page
for determining dimensions.
3-2
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Chapter 3: Using the Integra™ Model 9K0U Scale
2. If dimensional weight has been used for calculating the post-
Calculating
age amount, a DW ( DW ) will be displayed on the screen.
USPS® Postage
(Refer to Appendix A: Dimensional Weight Pricing in this
Examples
guide for more information.)
3. Either select a fee or ignore these choices. If you select a
fee, its cost is added to the postage amount and the new
total displays.
Note: When you
select a listed fee,
the dash along-
4. Press the Meter Set key to transfer postage to the meter,
OR
side it changes
to a check mark
and your selection
appears above the
remaining unselect-
ed fees. Cancel
a checked fee by
pressing the fee
key a second time.
press the Tape key to generate a meter tape. To generate
more than one tape with the same postage amount, see
Generating Multiple Tapes in Chapter 4.
Entering ZIP/Zone Codes
When parcel post or priority mail is selected, the Select ZIP/
Select Zone prompt displays. Choose one option.
Note: To change an
incorrectly entered
ZIP Code or zone,
press CE/C once
to clear the number
field. Then enter the
new number and
proceed as usual.
For ZIP: Enter the first five digits of the destination ZIP Code;
press Enter.
For Zone: If you know the destination zone, enter the zone
number and press Enter. You may be prompted to enter the
package size (Length, Width, Height) in inches. Once entered,
the software will determine if the rate is based on the dimen-
sional weight ( DW ) or not. If it is, you will see the DW symbol
displayed next to the weight. (Refer to Appendix A: Dimensional
Weight Pricing in this guide for more information.)
The ZIP Code or zone number, postage amount, and options
for more services display.
3-4
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Integra™ Model 9K0U Scale Operator Guide
International
To send an international letter by air:
Calculating
USPS® Postage
With the scale in ready mode and weight on the scale,
1. Press the International key.
Examples
2. Select First Class.
3. The words Enter Country: appear on the display.
4. See Entering Alphabetic Information, page 2-2, to enter
the name of the country. A list of countries starting with the
letter you entered appears. (Enter the second letter of the
country in the same way to reduce the number of choices
that appear.)
Tip: You may select First Class (Q), Priority (W), Parcel Post
(E), Express (R), Postcard (A), and International (S) with their
own keys.
3
The Account feature allows you to charge postage to the ac-
counts in your meter. Whenever you charge postage to an
account, the postage and piece information are updated in Ac-
count Status, which is accessed by pressing the Meter Func-
tions key.
Charging
Postage to a
Specific Account
in the Meter
(Not all meters support
this feature.)
Tip: To access meter accounts, you must turn Accounting OFF
in Supervisor Setup/Configure Scale.
Follow the steps below to charge postage to a meter account
via the scale. Be sure your meter is on and connected to the
scale.
1. Press the Account key.
If the meter contains 10 accounts or less, the account
numbers display in list form. You may need to scroll to see
the entire list. Go to Step 2.
If the meter contains more than 10 accounts, the dis-
play prompts you to enter an account number. Go to Step
3.
2. Select the menu number of the account you want. The
number you select appears at the bottom of the display.*
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Chapter 3: Using the Integra™ Model 9K0U Scale
3. Enter an account number.*
Charging
Postage to a
Specific Account
in the Meter
4. Place an item on the scale and select a class, etc., as usu-
al.
5. Press Meter Set to transfer postage to the meter.
OR
(Not all meters support
this feature.)
press the Tape key to set the meter and generate a tape.
*If the account is password-protected in the meter, the scale
prompts you to Enter Account Password. Enter the four-digit
account password and press Enter. The account number dis-
plays. If you enter the wrong password, an error message dis-
plays. To clear the message, press CE/C to return to the ready
screen.
3-6
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Integra™ Model 9K0U Scale Operator Guide
Chapter 4
Beyond the Basics
Using Special Features .............................................4-2
Converting to Metric Weight .................................4-2
Recalling a Fee.....................................................4-2
Weight Hold..........................................................4-2
Entering Weight Manually ....................................4-2
Generating Multiple Tapes....................................4-3
Using the Scale to Count Like Parts.....................4-3
Shopping for the Best USPS® Rates.........................4-4
Using the Weight Hold Feature .................................4-6
Additional Meter Features .........................................4-7
Funds....................................................................4-7
Account Status .....................................................4-8
Printing Amounts That Exceed the Meter’s
Printing Capacity .......................................................4-8
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Chapter 4: Beyond the Basics
The scale has a number of
Using Special
0 lb 0.0oz
special features that help you
Features
process mail quickly and ef-
Scale Functions
-Metric Weight
-Fee Recall
-Weight Hold
-Manual Weight Entry
-Parts Count
ficiently. These features are
explained below and accessed
with the Scale Functions key or
by pressing a designated scale
control key.
With an item on the scale:
Converting to
1. Select a class.
2. Add fees.
Metric Weight
3. Press the Scale Functions key.
4. Select Metric Weight. The scale converts and displays the
weight of the item to metric (kg). The message “For Export
Forms” also displays.
5. Press CE/C once to return to scale functions.
6. Press CE/C again to return to the class display.
The Fee Recall option allows you to review the fees included
in the total postage amount. It also displays the item value for
verification.
Recalling a
Fee
For example, to recall insurance value with the total postage
amount displayed:
1. Press the Scale Functions key.
2. Select Fee Recall. The value of the item and the fees that
were applied to the postage amount display.
3. Select Exit to return to the transaction menu.
Refer to the section Using the Weight Hold Feature, pg. 4-6.
Weight Hold
This function allows you to enter the known weight of an item
without putting the item on the scale. You can then generate a
tape on the meter and apply it to the mailpiece.
Entering Weight
Manually
4-2
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Integra™ Model 9K0U Scale Operator Guide
Follow the steps below to enter weight manually:
Notes:
1. Scale must be
at zero weight
before selecting
Manual Weight
Entry.
2. The Manual
Weight feature
is limited to the
maximum the
scale will weigh
(as indicated by
the capacity on
the front of the
scale.)
1. Select Manual Weight Entry.
2. When prompted, enter the weight. The numbers display
from right to left as on a calculator. For example:
•
•
For 4 lb. 2 oz. enter 4 0 2 0; press Enter.
For 3 lb. 2.5 oz., enter 3 0 2 5; press Enter.
The scale returns to the ready mode.
3. Select a class. The postage amount displays.
4. Add fees as necessary.
5. Transfer postage to the meter.
6. Generate a tape or print a tape strip.
7. Press the Zero key to exit manual weight mode.
With weight on the scale:
Generating
Multiple Tapes
(Not in menu list)
1. Select a class and apply fees if desired.
4
2. Type the number of tapes you want to print. Do not press
enter. If you do, the scale interprets the number you typed
as additional postage.
3. Press the Tape key. The meter sets and the mailing ma-
chine begins printing tapes.
Using the Scale to
Count Like Parts
With the Parts Count function, you can obtain a count of like
items based on the weight of a known quantity of those items.
The weight of the known quanity should be at least 2 ounces.
Depending on the shape and quantity of the parts you are
weighing, you may need to place them in a container. You can
deduct the weight of the container, and count and weigh the
parts at the same time. If you are not using a container, start
with Step 2 below.
1. Place an empty container on the scale. (The container
must weigh less than 7 lb. for 9K0U.)
2. Press the Scale Functions key and select Parts Count
from the menu. The scale re-zeros and prompts you to
place a counted sample on the scale.
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Integra™ Model 9K0U Scale Operator Guide
7. Select a class and other shipping criteria as they appear.
The screen displays the selections you made.
Shopping for
the Best USPS®
Rates
8. Select Exit; select Create Group Member to add another
carrier to the group.
10. Repeat step 9 to create up to five members per group.
11. When finished, continue pressing Exit until Save Changes
displays.
12. Select Save Changes or Cancel all changes. If you can-
cel all changes, the group(s) you created will not be saved.
Tip: Record each group name and members on paper as a
reminder of what the combinations are.
To compare rates, place an item on the scale and follow
the steps below:
1. Choose a rate as you would normally. Just make sure that
the rate combination you choose is a member of a rate
shopping group. (Adding fees of any kind prevents use of
Rate Shopping.) The screen displays the postage amount.
2. Press the Rate Shop (K) key. The rates for the other group
4
members display next to the member names.
3. Select one of the other rates OR press CE/C to use the
original rate.
To delete a group:
1. Press Setup; select Supervisor Setup.
2. Enter the supervisor password; press Enter.
3. Select Program Rate Shop.
4. Select the group name you want to delete.
5. Select Delete Group.
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Chapter 4: Beyond the Basics
The weight hold feature is useful when weighing large enve-
Using the
Weight Hold
Feature
lopes that block the display, if the keyboard-display module
is located near the platform and being blocked. This feature
retains the weight reading for a brief time after you remove
an item from the scale. It allows you to continue selecting
class and fees even though the item is no longer on the scale.
Pressing any key (for example, to select a class or fee) other
than zero extends the weight hold time for that transaction.
You may activate weight hold mode in two ways: manually
with the Scale Functions key or automatically through setup.
To use the manual weight hold feature (for one transac-
tion):
1. Use one of the following methods (with no weight on the
scale):
Method
Result
W
Press the Weight Hold key (G).
H displays to the right of the
weight field.
Press the Scale Functions key Same.
and select Weight Hold from
the list of features.
2. Place a mailpiece on the scale and wait two seconds to
make sure the weight registers before removing it.
Result: The weight reading is retained for a brief period.
3. Select the class and any desired fees. (Any key press
other than zero extends the weight hold time for that trans-
action.)
4. When finished with your selections, transfer postage to the
meter in the usual way.
To exit manual weight hold, wait a few seconds until the hold
feature times out or press Zero or, to cancel the entire transac-
tion, press CE/C.
4-6
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To enable automatic weight hold feature for every transac-
tion:
Using the
Weight Hold
Feature
1. Press the Setup key.
2. Select Auto Weigh Hold to turn the feature on.
3. Select Exit.
4. Select Save changes (or to exit without saving, select
Cancel all changes).
Result: The scale reinitializes and returns to ready mode.
No indication of the weight hold feature displays. Thereaf-
ter, whenever you place an item on the scale, its weight will
be retained briefly when you remove it from the platter.
To disable weight hold, repeat the above steps, noting that se-
lecting Auto Weigh Hold in Step 2 results in Off displaying next
to the feature.
The Integra™ scale interfaces with postage meter models
Additional Meter
Features
B700, B900, F800, and F900. Depending on the features
available with your meter, you can initiate and display the me-
ter functions described below via the scale by pressing the
Meter Functions key.
4
Note: Your meter
must be on to ac-
cess these fea-
tures.
Select Funds to read the amount of funds available/used and
the total number of mailpieces processed. Press CE/C to re-
turn to the Meter Functions screen.
Funds
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Chapter 4: Beyond the Basics
0 lb 0.0oz
Additional Meter
Features
Account: 2
Value: 18.960
Pieces 15
-Clear Account
-Select Account
Account Status
Select Account Status to view the status of the account to
which the meter is set. It displays the account number, the
amount of money in the account, and the number of pieces
processed against that account. See the example below.
Note: Your meter’s
operating guide
provides more
details on these
features.
Select Clear Account to clear value and pieces information at
the end of a reporting period.
Select Select Account to pick from available account numbers.
Press CE/C to exit Account Status.
Press CE/C again to exit meter functions.
Some meters are limited to a postage printing capacity of
$99.99. However, this doesn’t prevent you from mailing a
package whose postage exceeds the maximum printing ca-
pacity. By using the feature called Currency Breakdown, you
can generate multiple tapes to equal the needed postage
amount.
Printing Amounts
That Exceed the
Meter’s Printing
Capacity
Follow the steps below to generate tapes equalling a post-
al amount greater than the meter’s printing capacity:
1. Be sure the scale is displaying the postage amount you
want to transfer to the meter.
2. Press the Meter Set key. The Currency Breakdown mes-
sage appears on the scale. See the sample at right.
3. Press the scale’s Tape key;
the meter produces a tape
in the print amount. (If your
meter or mailing machine
doesn’t have automatic trip
capability, press the scale’s
Meter Set key and run a tape
Xlb X.Xoz $XXX.XX
Currency Breakdown
Press Meter Set/Tape
Remaining: $XXX.XX
Print Amount: $XX.XX
through the meter or manually trip the mailing machine.)
4-8
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Integra™ Model 9K0U Scale Operator Guide
4. Repeat Step 3 as necessary to print the total postage
Printing Amounts
amount. When finished, the total amount of postage ap-
pears on the scale.
that Exceed the
Meter’s Printing
Capacity
5. Remove the item from the scale or press CE/C twice to re-
turn to ready mode.
6. To cancel the currency breakdown feature, press CE/C
twice any time during the transaction.
4
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Integra™ Model 9K0U Scale Operator Guide
Chapter 5
Troubleshooting
Clearing Error Messages...........................................5-2
Diagnosing Problems ...............................................5-2
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Chapter 5: Troubleshooting
Occasionally, error messages display on the screen. Some-
times they identify an incorrect entry and indicate corrective
action. To clear most errors:
Clearing Error
Messages
1. Press CE/C to return to previous menu.
2. Press CE/C a second time to return to the beginning of the
transaction.
If the error does not clear, call the Pitney Bowes Diagnostic
Center at 1-800-522-0020.
You may be able to diagnose and correct problems yourself by
referring to the symptoms vs. recommendations chart on the
next page. If performing the suggested action is not success-
ful, call the Pitney Bowes Diagnostic Center.
Diagnosing
Problems
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Integra™ Model 9K0U Scale Operator Guide
Symptom
Probable Cause
Recommendation
1. Sleep Mode
Touch the Zero, Enter, or CE/C key, or
touch the weight platter.
2. Scale power supply Check power supply is firmly connected
unplugged
at each end. Remove plug from wall
outlet, wait 10 seconds; reconnect.
Blank Screen
3. Rate card not firmly Disconnect power, remove card, rub a
in slot/inserted back- pencil eraser over the gold contacts to
wards
clean them, insert card as illustrated in
Chapter 6, reconnect power.
Scale does not return to
Zero
Interference with scale
platter
Check the area around the scale to
ensure that nothing is touching the
scale platter by either leaning against
it or pressing up on the platter. Press
Zero key.
Scale displays Zero
weight only
Out of calibration or me- Check for foreign matter under scale
chanical interference
platter. Call the Diagnostic Center.
Scale display does not
reach weight capacity
Platter incorrectly
seated or mechanical
interference
Ensure platter is correctly seated.
Check for foreign matter under scale
platter.
1. Air currents moving
across platter
Move scale to another location.
2. Platter or item being Clear the area around the scale.
Inconsistent weights
weighed touching
another object
5
3. Vibrations affecting
scale
Turn on vibration filter.
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Integra™ Model 9K0U Scale Operator Guide
Chapter 6 Maintaining
The Integra™ Model 9K0U Scale
Cleaning ....................................................................6-2
Changing the Rate Card ...........................................6-2
Calibrating the 9K0U Scale ......................................6-3
SV61955 Rev. A
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Chapter 6: Maintaining The Integra™ Model 9K0U Scale
Your scale requires very little maintenance. Simply keep it
Cleaning
clean by wiping it off with a soft dry cloth. Do not use harsh
chemical cleaners. To properly clean your scale, call the PB
Supply Line™ (800-243-7824) and request cleaning kit 901-4.
USPS® rates change periodically. When this occurs, Pitney
Changing the
Bowes sends you an updated rate card containing the revised
Rate Card
rates. Although complete installation instructions accompany
any new rate card, you may refer to the following basic steps.
To change the rate card:
1. Disconnect the power supply at the wall outlet.
2. Remove the cover from the top rear of the display module
and set aside.
3. Remove the old rate card.*
4. Slide the new card into the slot with the unlabeled side fac-
ing you. Press it firmly until it snaps into place.
5. Replace the cover on the display module.
6. Plug the power supply into the wall outlet.
*Return old rate cards to Pitney Bowes according to in-
structions received with new cards.
6-2
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Integra™ Model 9K0U Scale Operator Guide
Calibrating the
9K0U Scale
(20 lb. Calibration
Weight Required)
NOTE: The scale must be installed according to the instal-
lation instructions accompanying the scale before per-
forming the calibration procedure here. It is recommended
that you check accuracy of the scale every three months
with a known weight (for example, 5 lb.). The weight
displayed should be the weight applied minus the mainte-
nance tolerance.
To check accuracy (Weight Classifier mode; default for
USPS) perform one of the following tests:
•
•
•
Place a 5 lb. Test Weight on scale platter. The weight
should read 4 lb. 15.80 oz. If the weight reads less
than 4 lb. 15.6 oz. or greater than 5 lb. 0.00 oz. then the
scale is out of tolerance and must be recalibrated.
Place a 10 lb. Test Weight on scale platter. The weight
should read 9 lb. 15.8 oz. If the weight reads less than
9 lb. 15.4 oz. or greater than 10 lb. 0.00 oz. then the
scale is out of tolerance and must be recalibrated.
Place a 20 lb. test weight on scale platter. The weight
should read 19 lb. 15.6 oz. If the weight reads less
than 19 lb. 15.2 oz. or greater than 20 lb. 0.00 oz. then
the scale is out of tolerance and must be recalibrated.
It is recommended that calibration be performed once a
year.
Contact your local District to obtain a 20 lb. calibration weight
or contact your Pitney Bowes Customer Service Representa-
tive to have the scale calibrated.
6
To calibrate your scale:
1. The scale should be level and powered up a minimum of
ten (10) minutes prior to calibration.
2. Press the Setup key. The scale displays the user setup
menu.
3. Select Service Setup from the menu. At the Enter Pass-
word prompt, enter the following key sequence:
SERREP
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Chapter 6: Maintaining The Integra™ Model 9K0U Scale
4. Press Enter and the Service Setup menu appears.
Calibrating the
9K0U Scale
(20 lb. Calibration
Weight Required)
5. Press the down cursor key to advance to the next page of
the Service Setup menu, and select Metrology Setup. The
Metrology Setup menu appears.
6. Select Scale Calibration and follow the prompts displayed
on the scale. When you are done, the Metrology Setup
menu reappears in the display.
7. Select Exit, Exit, Exit, then select Save Changes. The
scale resets and is now calibrated. If you place the 20
lb. weight on the scale, “19 lb. 15.8 oz.” or “20 lb. 0.0 oz”
should appear in the display.
6-4
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Integra™ Model 9K0U Scale Operator Guide
Appendix A
Dimensional Weight Pricing
Rectangular Shaped................................................. A-2
Dimensional Weight Pricing Criteria.................... A-2
Determining Dimensional Weight Pricing ............ A-2
Irregularly Shaped.................................................... A-3
Dimensional Weight Pricing Criteria.................... A-3
Determining Dimensional Weight Pricing ............ A-4
SV61955 Rev. A
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Appendix A: Dimensional Weight Pricing
NOTE: Most packages will not be measured since they will
not meet the below criteria.
Rectangular
Shaped
Here are the criteria for dimensional weight pricing:
Dimensional
Weight Pricing
Criteria
•
•
•
•
Priority Mail
Measures more than one cubic foot (1,728 cubic inches)
Item is destined for Zone 5 through 8
Regular Shaped
To determine dimensional weight pricing:
Determining
Dimensional
Weight Pricing
1. Weigh the item (round any fraction of a pound to the next
whole pound).
2. Determine if measurements are required (use a measure-
ment template if available).
3. If needed, measure the length, width, and height (round
off individual measurements to the nearest inch) and enter
measurements into the electronic scale.
Dimensional weight will be calculated by the electronic
scale or can be manually calculated in the following steps.
4. Multiply the length by the width by the height. This figure
is the cubic capacity. If the result is 1,728 cubic inches or
less, dimensional pricing does not apply. Postage will be
based on the scale weight and the appropriate zone.
5. RECTANGULAR SHAPED PACKAGE: If the result from
#4 above is more than 1,728 cubic inches, divide it by 194
to determine the dimensional weight. Round up any frac-
tion of a pound to the next whole pound. The applicable
postage is based on the scale weight or the dimensional
weight, whichever is greater, and the appropriate zone.
A-2
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Integra™ Model 9K0U Scale Operator Guide
Rectangular
Shaped
Dimensional Weight Pricing — Rectangular Shaped
Width = 20”
Height = 20-1/4”
Length = 20-3/4”
Example: 21” x 20” x 20” = 8,400 cubic inches / 194 = 43.29
pounds, which is rounded up to 44 pounds.
NOTE: Most packages will not be measured since they
will not meet the below criteria.
Irregularly
Shaped
Here are the criteria for dimensional weight pricing:
Dimensional
Weight Pricing
Criteria
•
•
•
•
Priority Mail
Measures more than one cubic foot (1,728 cubic inches)
Item is destined for Zone 5 through 8
Irregularly Shaped
A
SV61955 Rev. A Integra™ Platform Scale 9K0U Operator Guide
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Appendix A: Dimensional Weight Pricing
To determine dimensional weight pricing:
Irregularly
Shaped
1. Weigh the item (round any fraction of a pound to the next
whole pound).
Determining
Dimensional
Weight Pricing
2. Determine if measurements are required (use a measure-
ment template if available).
3. If needed, measure the length, width, and height (round
off individual measurements to the nearest inch) and enter
measurements into the electronic scale.
Dimensional weight will be calculated by the electronic
scale or can be manually calculated in the following steps.
4. Multiply the length by the width by the height. This figure
is the cubic capacity. If the result is 1,728 cubic inches or
less, dimensional pricing does not apply. Postage will be
based on the scale weight and the appropriate zone.
5. IRREGULARLY-SHAPED PACKAGE: If the result from
#4 is more than 1,728 cubic inches, multiply by the 0.785
adjustment factor, divide it by 194 to determine the dimen-
sional weight. Round up any fraction of a pound to the
next whole pound. The applicable postage is based on
the scale weight or the dimensional weight, whichever is
greater, and the appropriate zone.
Dimensional Weight Pricing — Irregularly-Shaped Items
Height = 9-1/4”
Length = 29-3/4”
Width = 18-1/4”
Example: 30” x 18” x 9” = 4,860 cubic inches x 0.785
= 3,815.1 / 194 = 19.67 pounds, which is rounded up to 20
pounds.
A-4
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Integra™ Model 9K0U Scale Operator Guide
Index
SV61955 Rev. A
Integra™ Platform Scale 9K0U Operator Guide
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Index
Discount/Surcharge
description 2-5
A
account
charging postage to specific account in meter
3-5
Accounting supervisor setup option
description 2-5
E
error messages
clearing 5-2
Account Status feature
description 4-8
F
alphabetic
entering alphabetic information 2-2
Autoclear Class
FCC compliance
specifications 1-5
fee
description 2-3
Autoclear Zone
description 2-3
Auto Weight Hold
description 2-3
recalling a fee 4-2
First Class postage
calculating 3-2
single-piece rates
illustrated chart 3-3
Funds feature
C
available/used 4-7
calculating USPS® postage
examples
H
entering ZIP/Zone codes 3-4
First Class 3-2
international 3-5
help
via internet 1-7
via phone 1-7
calibrating your scale 6-3
CE/C key
I
functionality 2-2
inactive scale
sleep mode 1-2
Inscriptions
description 2-5
Install Scale
description 2-5
international postage
calculating 3-5
irregularly shaped packages
dimensional weight pricing A-3
cleaning your scale 6-2
Clear Zone New Class
description 2-3
connecting your scale 1-4
Create Intra ZIP
description 2-5
D
diagnosing problems 5-3
dimensional weight pricing
irregularly shaped
criteria A-3
determining A-4
rectangular shaped
criteria A-2
K
keypad
identification of components 1-3
determining A-2
I-2
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Integra™ Model 9K0U Scale Operator Guide
pricing
L
weight pricing
irregularly shaped
criteria A-3
rectangular shaped
criteria A-2
determining A-2
weight pricing
irregularly shaped
determining A-4
printing
like items
using scale to count like parts 4-3
limits
printing amounts that exceed meter’s capac-
ity 4-8
M
menu
navigating the menus 2-2
meter
charging postage to specific account in meter
amounts that exceed meter’s capacity 4-8
problems
diagnosing 5-3
3-5
printing amounts that exceed meter’s capac-
ity 4-8
R
metric
converting to metric weight 4-2
rate card
changing 6-2
rates
rate card
O
changing 6-2
Other Language
description 2-5
rate shop function 4-4
recalling a fee 4-2
rectangular shaped packages
dimensional weight pricing A-2
P
Parts Count
using scale to count like parts 4-3
password
S
safety precautions 1-2
scale
calibrating 6-3
account password 3-6
supervisor
entering 2-4
postage
cleaning 6-2
identification of components 1-3
making connections 1-4
setup options
calculating
examples
6
entering ZIP/Zone codes 3-4
First Class 3-2
supervisor
accessing 2-4
international 3-5
tailoring or modifying 2-3
shopping for best rates 4-4
single-piece rates
First Class postage
illustrated chart 3-3
sleep mode
charging postage to specific account in meter
3-5
printing amounts that exceed meter’s capac-
ity 4-8
shopping for best rates 4-4
power supply
specifications 1-5
description 1-2
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Index
special features, using
converting to metric weight 4-2
generating multiple tapes 4-3
recalling a fee 4-2
entering weight manually 4-2
weight hold 4-2
using scale to count like parts 4-3
specifications 1-5
supervisor
password
entering 2-4
setup options
accessing 2-4
W
weighing
specifications 1-5
weight
converting to metric weight 4-2
entering manually 4-2
hold 4-2
pricing
irregularly shaped
criteria A-3
determining A-4
rectangular shaped
criteria A-2
support
via internet 1-7
via phone 1-7
determining A-2
weight hold feature 4-6
weights and measures
specifications 1-5
T
tapes
Z
generating multiple tapes 4-3
technical support
via internet 1-7
ZIP/Zone codes
entering 3-4
via phone 1-7
temperature range, operating
specifications 1-5
troubleshooting 5-3
U
UL compliance
specifications 1-5
user options
changing 2-3
USPS® postage
calculating
examples
entering ZIP/Zone codes 3-4
First Class 3-2
international 3-5
V
Vibration Filter
description 2-5
I-4
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6
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1 Elmcroft Road
Stamford, Connecticut 06926-0700
For Service or Supplies
PB Form SV61955 Rev. A 3/07
©2007 Pitney Bowes Inc.
All Rights Reserved
Printed in the USA
Printed on recyclable paper
*sv61955revA*
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