Philips Flat Panel Television M2239CLE1T User Manual

239CL2  
EN User manual  
1
32  
43  
Customer care and warranty  
Troubleshooting & FAQs  
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Please use approved power cord provided  
by Philips all the time. If your power cord  
is missing, please contact with your local  
service center. (Please refer to Customer  
Care Consumer Information Center.)  
1. Important  
This electronic user’s guide is intended for  
anyone who uses the Philips monitor.Take time  
to read this user manual before you use your  
monitor. It contains important information and  
notes regarding operating your monitor.  
Do not subject the monitor to severe  
vibration or high impact conditions during  
operation.  
The Philips guarantee applies provided the  
product is handled properly for its intended use,  
in accordance with its operating instructions  
and upon presentation of the original invoice  
or cash receipt, indicating the date of purchase,  
dealer’s name and model and production  
number of the product.  
Do not knock or drop the monitor during  
operation or transportation.  
Maintenance  
To protect your monitor from possible  
damage, do not put excessive pressure  
on the Monitor panel. When moving your  
monitor, grasp the frame to lift; do not lift  
the monitor by placing your hand or fingers  
on the Monitor panel.  
1.1 Safety precautions and mainte-  
nance  
Unplug the monitor if you are not going to  
use it for an extensive period of time.  
Warnings  
Use of controls, adjustments or procedures  
other than those specified in this documentation  
may result in exposure to shock, electrical  
hazards and/or mechanical hazards.  
Unplug the monitor if you need to clean it  
with a slightly damp cloth.The screen may  
be wiped with a dry cloth when the power  
is off. However, never use organic solvent,  
such as, alcohol, or ammonia-based liquids  
to clean your monitor.  
Read and follow these instructions when  
connecting and using your computer monitor.  
To avoid the risk of shock or permanent  
damage to the set, do not expose the  
monitor to dust, rain, water, or excessive  
moisture environment.  
Operation  
Risk of electric shock or fire!  
Keep the monitor out of direct sunlight  
and away from stoves or any other heat  
source.  
If your monitor gets wet, wipe it with dry  
cloth as soon as possible.  
If foreign substance or water gets in  
your monitor, please turn the power off  
immediately and disconnect the power  
cord.Then, remove the foreign substance  
or water, and send it to the maintenance  
center.  
Remove any object that could fall into  
ventilation holes or prevent proper cool-  
ing of the monitor’s electronics.  
Do not block the ventilation holes on the  
cabinet.  
When positioning the monitor, make  
sure the power plug and outlet are easily  
accessible.  
Do not store or use the monitor in  
locations exposed to heat, direct sunlight or  
extreme cold.  
If turning off the monitor by detaching the  
power cable or DC power cord, wait for 6  
seconds before attaching the power cable  
or DC power cord for normal operation.  
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In order to maintain the best performance  
of your monitor and use it for a longer life-  
time, please use the monitor in a location  
that falls within the following temperature  
and humidity ranges.  
Note  
Consult a service technician if the monitor  
does not operate normally, or you are not sure  
what procedure to take when the operating  
instructions given in this manual have been  
followed.  
Temperature: 0-40°C 32-95°F  
Humidity: 20-80% RH  
IMPORTANT: Always activate a moving  
screen saver program when you leave  
your monitor unattended. Always activate  
a periodic screen refresh application  
if your monitor will display unchanging  
static content. Uninterrupted display of  
still or static images over an extended  
period may cause "burn in", also known as  
"after-imaging" or "ghost imaging", on your  
screen. "Burn-in", "after-imaging", or "ghost  
imaging" is a well-known phenomenon in  
Monitor panel technology. In most cases,  
the "burned in" or "after-imaging" or "ghost  
imaging" will disappear gradually over a  
period of time after the power has been  
switched off.  
1.2 Notational Descriptions  
The following subsections describe notational  
conventions used in this document.  
Notes, Cautions and Warnings  
Throughout this guide, blocks of text may be  
accompanied by an icon and printed in bold or  
italic type.These blocks contain notes, cautions  
or warnings.They are used as follows:  
Note  
This icon indicates important information and  
tips that help you make better use of your  
computer system.  
Caution  
Warning  
This icon indicates information that tells you  
how to avoid either potential damage to  
hardware or loss of data.  
Severe” burn-in” or “after-image” or “ghost  
image” symptoms will not disappear and cannot  
be repaired.The damage mentioned above is  
not covered under your warranty.  
Warning  
This icon indicates the potential for bodily harm  
and tells you how to avoid the problem.  
Service  
The casing cover should be opened only  
by qualified service personnel.  
Some warnings may appear in alternate formats  
and may not be accompanied by an icon. In such  
cases, the specific presentation of the warning is  
mandated by the relevant regulatory authority.  
If there is any need for any document for  
repair or integration, please contact with  
your local service center. (please refer to  
the chapter of "Consumer Information  
Center")  
For transportation information, please refer  
to "Technical Specifications".  
Do not leave your monitor in a car/trunk  
under direct sun light.  
2
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Recycling Information for Customers  
1.3 Disposal of product and packing  
material  
There is currently a system of recycling up and  
running in the European countries, such asThe  
Netherlands, Belgium, Norway, Sweden and  
Denmark.  
Waste Electrical and Electronic Equipment -  
WEEE  
In Asia Pacific,Taiwan, the products can be taken  
back by Environment Protection Administration  
(EPA) to follow the IT product recycling  
management process, detail can be found in  
The monitor contains parts that could cause  
damage to the nature environment.Therefore, it  
is vital that the monitor is recycled at the end of  
its life cycle.  
This marking on the product or on its  
packaging illustrates that, under European  
Directive 2002/96/EC governing used electrical  
and electronic appliances, this product may  
not be disposed of with normal household  
waste.You are responsible for disposal of  
this equipment through a designated waste  
electrical and electronic equipment collection.  
To determine the locations for dropping off  
such waste electrical and electronic, contact  
your local government office, the waste disposal  
organization that serves your household or the  
store at which you purchased the product.  
For help and service, please contact Consumers  
Information Center or F1rst Choice Contact  
Information Center in each country.  
Your new monitor contains materials that can  
be recycled and reused. Specialized companies  
can recycle your product to increase the  
amount of reusable materials and to minimize  
the amount to be disposed of.  
All redundant packing material has been  
omitted.We have done our utmost to make the  
packaging easily separable into mono materials.  
Please find out about the local regulations on  
how to dispose of your old monitor and packing  
from your sales representative.  
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Installation  
2. Setting up the monitor  
1. Place the monitor face down on a smooth  
surface. Pay attention to avoid scratching or  
damaging the screen..  
2.1 Installation  
Package contents  
239CL2  
विक सटारट गाइड  
थापना  
Connexion  
Подключение जोडं  
अरगोनोमिक एडजसट करं  
Monitor  
Quick start guide  
2. Hold the monitor and base with both  
hands. Gently bend the base vertically  
down to a fixed angle.  
Monitor  
Quick Setup Guide  
SmartControl software  
Monitor drivers  
a
f
i
o
EDFU CD  
VGA signal cable (optional)  
DVI-D cable (optional)  
AC/DC Adapter  
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Connecting to your PC  
2.2 Operating the monitor  
DC power input  
VGA input  
Front view product description  
DVI-D input (Available for selected models)  
To access OSD menu  
/OK.  
Connect to PC  
To use theTurbo function  
/Return to previous OSD level.  
1. Turn off your computer and unplug its  
power cord.  
2. Connect the VGA or DVI signal cable for  
video connection.  
To switch monitor's power on  
and off.  
3. Connect the DC power input to your  
monitor.  
To change the signal input source  
/To adjust the OSD menu.  
4. Plug the power cord of the AC/DC adapter  
into a nearby AC power outlet.  
SmartImage.There are 6 modes  
to be selected: Office, Photo,  
Movie, Game, Economy, Off  
/To adjust the OSD menu.  
5. Turn on your computer and monitor. If the  
monitor displays images, the installation is  
done.  
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Description of the On Screen Display  
What is On-Screen Display (OSD)?  
The OSD Menu  
Below is an overall view of the structure of  
the On-Screen Display.You can use this as a  
reference when you want to work your way  
around the different adjustments later on.  
On-Screen Display (OSD) is a feature in all  
Philips Monitors. It allows an end user to adjust  
screen performance or select functions of  
the monitors directly through an on-screen  
instruction window.A user friendly on screen  
display interface is shown as below:  
Main menu  
Sub menu  
Auto  
VGA  
DVI  
Input  
Monitor Setup  
Input  
Input  
VGA  
DVI  
Wide screen, 4:3  
0~100  
Picture Format  
Picture  
Brightness  
Contrast  
0~100  
Picture  
SmartResponse  
SmartContrast  
Gamma  
On, Off  
Audio  
On, Off  
Color  
1.8, 2.0, 2.2, 2.4, 2.6  
Language  
OSD Settings  
Setup  
Color Temperature  
5000K, 6500K, 7500K, 8200K,  
9300K, 11500K  
Color  
sRGB  
Red: 0~100  
User Define  
Back  
OK  
Green: 0~100  
Blue: 0~100  
Basic and simple instruction on the control  
keys  
Language  
English Español, Français, Deutsch, Italiano,  
簡体中文,  
Português, Русский  
Türkçe  
In the OSD shown above, users can press  
buttons at the front bezel of the monitor to  
move the cursor, or press OK to confirm the  
choice or adjustment.  
0~100  
0~100  
Horizontal  
Vertical  
OSD Settings  
Off, 1, 2, 3, 4  
Transparency  
5, 10, 20, 30, 60  
OSD Time out  
0, 1, 2, 3, 4  
Power LED  
H. Position  
V. Position  
Setup  
0~100  
0~100  
Phase  
0~100  
0~100  
Clock  
Resolution Notification  
On, Off  
Yes, No  
Reset  
Information  
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Resolution notification  
This monitor is designed for optimal  
performance at its native resolution, 1920 x  
1080 at 60 Hz.When the monitor is powered  
on at a different resolution, an alert is displayed  
on screen: Use 1920 x 1080 at 60 Hz for best  
results.  
Display of the native resolution alert can be  
switched off from Setup in the OSD (On  
Screen Display) menu.  
Physical Function  
Tilt  
14  
-3  
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4. When SmartImage is enabled, the sRGB  
scheme is disabled automatically.To use  
sRGB, you need to disable SmartImage  
3. Product information  
with the  
your monitor.  
Except using  
button at the front bezel of  
3.1 SmartImage  
key to scroll down, you can also  
What is it?  
press  
buttons to choose and press “OK”  
SmartImage provides presets that optimize  
display for different types of content, dynamically  
adjusting brightness, contrast, color and  
to confirm selection and close the SmartImage  
OSD.  
sharpness in real time.Whether you're working  
with text applications, displaying images or  
watching a video, Philips SmartImage delivers  
great optimized monitor performance.  
There are six modes to select: Office, Photo,  
Movie, Game, Economy and Off.  
Why do I need it?  
You want a monitor that delivers optimized  
display all your favorite types of content,  
SmartImage software dynamically adjust  
brightness, contrast, color and sharpness in  
real time to enhance your monitor viewing  
experience.  
How does it work?  
Office: Enhances text and dampens  
brightness to increase readability and  
reduce eye strain.This mode significantly  
enhances readability and productivity when  
you’re working with spreadsheets, PDF files,  
scanned articles or other general office  
applications.  
SmartImage is an exclusive, leading edge Philips  
technology that analyzes the content displayed  
on your screen. Based on a scenario you select,  
SmartImage dynamically enhances the contrast,  
color saturation and sharpness of images to  
enhance the contents being displayed - all in  
real time with the press of a single button.  
Photo: This profile combines color  
saturation, dynamic contrast and sharpness  
enhancement to display photos and other  
images with outstanding clarity in vibrant  
colors - all without artifacts and faded  
colors.  
How to enable SmartImage?  
Movie: Ramped up luminance, deepened  
color saturation, dynamic contrast and  
razor sharpness displays every details in  
darker areas of your videos without color  
washout in brighter areas maintaining a  
dynamic natural values for the ultimate  
video display.  
1. Press  
screen display.  
2. Keep pressing  
to launch the SmartImage on  
to toggle between Office,  
Photo, Movie, Game, Economy and Off.  
3. The SmartImage on screen display will  
remain on screen for 5 seconds, or you can  
also press "OK" to make confirmation.  
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Game: Turn on over drive circuit for best  
response time, reduce jaggy edges for fast  
moving objects on screen, enhance contrast  
ratio for bright and dark scheme, this  
profile delivers the best gaming experience  
for gamers.  
3.3 Philips SmartControl Premium  
The new SmartControl Premium software  
by Phillips allows you to control your monitor  
via an easy to use on-screen graphic interface.  
Complicated adjustments are a thing of the  
past as this user friendly software guides you  
through fine-tuning resolution, Color calibration,  
Clock/Phase adjustments, RGB White point  
adjustment, etc.  
Economy: Under this profile, brightness,  
contrast are adjusted and backlighting  
finetuned for just right display of everyday  
office applications and lower power  
consumption.  
Equipped with latest technology in core  
algorithm for fast processing and response, this  
Windows 7 compliant eye catching animated  
Icon based software is ready to enhance your  
experience with Philips monitors!  
Off: No optimization by SmartImage.  
3.2 SmartContrast  
What is it?  
Installation  
Unique technology that dynamically analyzes  
displayed content and automatically optimizes  
a Monitor's contrast ratio for maximum visual  
clarity and viewing enjoyment, stepping up  
backlighting for clearer, crisper and brighter  
images or dimming backlighting for clear display  
of images on dark backgrounds.  
Follow the instruction and complete the  
installation.  
You can launch after installation is  
completed.  
If you want to launch later, you can either  
click the shortcut on desktop or toolbar.  
Why do I need it?  
You want the very best visual clarity and  
viewing comfort for every type of content.  
SmartContrast dynamically controls contrast  
and adjusts backlighting for clear, crisp, bright  
gaming and video images or displays clear,  
readable text for office work. By reducing your  
monitor's power consumption, you save on  
energy costs and extend the lifetime of your  
monitor.  
How does it work?  
When you activate SmartContrast, it will analyse  
the content you are displaying in real time to  
adjust colors and control backlight intensity.This  
function will dynamically enhance contrast for a  
great entertainment experience when viewing  
videos or playing games.  
First launch -Wizard  
The first time after installation of Smart-  
Control Premium, it will automatically go  
to Wizard for first time launch.  
The wizard will guide you through adjust-  
ment your monitor performance step by  
step.  
You can go to Plug-in menu to launch  
wizard later on as well.  
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You can adjust more options without  
wizard by Standard pane.  
Start with Standard pane:  
Adjust menu:  
Adjust Menu allow you to adjust Bright-  
ness, Contrast, Focus, Position and Reso-  
lution.  
You can follow the instruction and do the  
adjustment.  
Cancel prompts user if you want to cancel  
installation.  
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Color menu:  
Color Menu allow you to adjust RGB,  
Black Level, White Point, Color Calibra-  
tion, and SmartImage (Please refer to  
SmartImage section).  
You can follow the instruction and do the  
adjustment.  
Refer to below table for sub-menu item  
base on your input.  
Example for Color Calibration  
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1. "Show Me" starts color calibration tutorial.  
SmartImage  
Allows user to change setting for better display  
setting based on content.  
2. Start - starts the 6-step color calibration  
sequence.  
3. Quick View loads the before/after images.  
When Entertainment is set, SmartContrast and  
SmartResponse are enabled.  
4. To return to Color home pane, click the  
Cancel button.  
5. Enable color calibration - by default is on.  
If unchecked, does not allow for color  
calibration to happen, dimes out start and  
quick view buttons.  
6. Must have patent info in calibration screen.  
First color Calibration Screen:  
ECO  
Previous button is disabled until the sec-  
ond color screen.  
Next goes to the succeeding target  
(6-targets).  
Final next goes File>Presets pane.  
Cancel closes the UI and returns to the  
plug in page.  
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Theft Deterrence Pane will only be active when  
selectingTheft Deterrence Mode from the  
drop-down Plug Ins menu.  
After creating PIN, theTheft Deterrence pane  
will indicateTheft Deterrence Enabled and  
provide PIN Options button:  
To enableTheft Deterrence, clicking Enable  
Theft Deterrence Mode button brings up the  
following screen:  
Theft Deterrence Enabled is displayed.  
Disable Theft Deterrence Mode opens  
pane screen on next page.  
User can enter PIN between 4 and 9 digits  
numbers only.  
PIN Options button only available after  
user creates PIN, button opens secure  
PIN web site.  
After entering PIN, Accept button takes  
user to the pop-up dialog box on the fol-  
lowing page.  
Options>Preferences - Will only be active  
when selecting Preferences from the drop-  
down Options menu. On a non-supported  
display capable of DDC/CI, only the Help and  
Options tabs are available.  
Minimum minutes set to 5. Slider set to 5  
by default.  
Does not require the display be attached  
to a different host to go into Theft Deter-  
rence mode.  
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Displays current preference settings.  
Options>Input - Will only be active when  
selecting Input from the drop-down Options  
menu. On a non-supported display capable of  
DDC/CI, only the Help and Options tabs are  
available.All other SmartControl Premium tabs  
are not available.  
A checked box enables the feature. The  
check box is a toggle.  
Enable Context Menu on desktop is  
checked (On) by default. Enable Context  
menu displays SmartControl Premium se-  
lections for Select Preset and Tune Display  
in the desktop right-click context menu.  
Disabled removes SmartControl Premium  
from the right click context menu.  
Enable Task Tray icon is checked (On)  
by default. Enable context menu shows  
the task tray menu for SmartControl  
Premium. A right click on the task tray  
icon displays the menu options for Help,  
Technical Support. Check for Upgrade,  
About, and Exit. When Enable task tray  
menu is disabled, the task tray icon will  
only display EXIT.  
Run at Startup is checked (On) by default.  
When disabled, SmartControl Premium  
will not launch at start or be in the task  
tray. The only way to launch SmartControl  
Premium is either from the desktop short  
cut or from the program file. Any preset  
set to run at startup will not load when  
this box is unchecked (Disabled).  
Display the Source instruction pane and  
current input source setting.  
On single input displays, this pane will not  
be visible.  
Enable transparency mode (Windows 7,  
Vista, XP). Default is 0% Opaque.  
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Options>Audio - Will only be active when  
selectingVolume from the drop-down Options  
menu.  
Help>User Manual - Will only be active when  
selecting User Manual from the drop-down  
Help menu. On a non-supported display  
capable of DDC/CI, only the Help and Options  
tabs are available.  
On a non-supported display capable of DDC/  
CI, only the Help and Options tabs are available.  
Help>Version - Will only be active when  
selectingVersion from the drop- down Help  
menu. On a non-supported display capable of  
DDC/CI, only the Help and Options tabs are  
available.  
Option>Auto Pivot  
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Context Sensitive menu  
Technical Support - displays the tech sup-  
port page.  
The Context Sensitive menu is Enabled by  
default. If Enable Context Menu has been  
checked in the Options>Preferences pane, then  
the menu will be visible.  
Check for Update - takes the user to PDI  
Landing and checks the user’s version  
against the most current available.  
About - Displays detailed reference infor-  
mation: product version, release informa-  
tion, and product name.  
Exit - Close SmartControl Premium  
To run SmartControl Premium again  
either select SmartControl Premium from  
Program menu, double-click the desktop  
PC icon or restart the system.  
The Context Menu has four entries:  
SmartControl Premium - When selected  
the About Screen is displayed.  
Select Preset - Provides a hierarchical  
menu of saved presets for immediate  
use. A check mark shows the currently  
selected preset. Facoty Preset can also be  
called from the drop down menu.  
Tune Display - Opens the SmartControl  
Premium control panel.  
SmartImage - Check current settings, Of-  
fice, Photo, Movie, Game, Economy, Off.  
Task Tray Menu Disabled  
When theTaskTray is disabled in the preference  
folder, only the EXIT selection is available.To  
completely remove SmartControl Premium  
from the task tray, disable Run at Startup in  
Options>Preferences.  
Task Tray Menu Enabled  
The task tray menu can be displayed by right-  
clicking on the SmartControl Premium icon  
from the task tray. Left Click will launch the  
application.  
The task tray has five entries:  
Help - Access to User Manual file: Open  
User Manual file using the default browser  
window.  
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Drag and Drop Windows  
3.4 SmartDesktop Guide  
Once the partitions are configured and Align to  
partition is selected a window can be dragged  
into the region and it will automatically align.  
When the window and mouse cursor are within  
the region, the region will become highlighted.  
SmartDesktop  
SmartDesktop is in SmartControl Premium.  
Install SmartControl Premium and select  
SmartDesktop from Options.  
Note  
If the outline of the region is not visible when  
dragging the window,Show windows contents  
while dragging” is disabled. To enable:  
1. In Control Panel, click System.  
2. Click Advanced system settings (For Vista  
& Win7 OS, this is located on the left  
sidebar)  
3. In Performance section, click Settings.  
4. In the box, check Show window contents  
while dragging, and click OK.  
Other alternative path:  
Vista:  
Control Panel > Personalization > Window  
Color and Appearance > Click "Open Classic  
appearance properties for more color options"  
> Click "Effects" button > check Show window  
contents while dragging  
Align to partition check box will enable  
automatic alignment for the window when  
dragged into the defined partition.  
Select the desired partition by clicking on  
the icon. The partition will be applied to  
the desktop and the icon will be high-  
lighted.  
XP:  
Display Properties>Appearance>Effects...>  
check Show window contents while dragging  
Identify provides a quick way to view the  
grid.  
Win 7:  
No other alternative path available.  
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Title Bar Options  
3. Identify Partition – Displays the outline  
grid on the desktop for the current  
partition.  
Desktop partition can be accessed from the title  
bar of the active window. This provides a quick  
and easy way to manage the desktop as well as  
sending any window to any partition without  
having to drag and drop. Move the cursor into  
the active window’s title bar to access the drop  
down menu.  
4. Align On/Align Off – Enables/disables the  
drag and drop auto align feature.  
5. Exit – Closes Desktop Partition and  
Display Tune. To re-initialize, launch Display  
Tune from the start menu or short cut on  
the desktop.  
Left Click Menu  
Left click on the Desktop Partition icon to  
quickly send the active window to any partition  
without having to drag and drop. Releasing the  
mouse will send the window to the highlighted  
partition.  
Right Click Menu  
Right click on the Desktop Partition icon to  
view the drop down menu.  
1. Find Windows – In some cases, the user  
may have sent multiple windows to the  
same partition. Find Window will show  
all open windows and move the selected  
window to the forefront.  
Task Tray Right Click  
The task tray also contains most of the features  
supported in the title bar (with the exception  
of automatically sending a window to any  
partition).  
2. Desktop Partition – Desktop Partition  
shows the current selected partition and  
allows the user to quickly change to any of  
the partitions shown in the drop down.  
Note  
If more than one display is attached, the user  
can select the targeted display to change the  
partition. The highlighted icon represents the  
current active partition.  
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Find Windows – In some cases, the user  
may have sent multiple windows to the  
same partition. Find Window will show  
all open windows and move the selected  
window to the forefront.  
Desktop Partition – Desktop Partition  
shows the current selected partition and  
allows the user to quickly change to any of  
the partitions shown in the drop down.  
Identify Partition – Displays the outline  
grid on the desktop for the current parti-  
tion.  
Align On/Align Off – Enables/disables the  
drag and drop auto align feature.  
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SmartDesktop Partition Definitions  
Name  
Description  
Image  
Full Desktop  
Vertical  
Applies all settings to the entire desktop.  
Assesses the screen resolution and divides the display  
into two evenly sized vertical regions.  
For 90/270 maintain vertical configuration.  
Horizontal  
VerticalTriple  
Assesses the screen resolution and divides the display  
into two evenly sized horizontal regions.  
For 90/270 maintain horizontal configuration.  
Assesses the screen resolution and divides the display  
into three evenly sized vertical regions.  
For 90 Partition 1 horizontal top Partition 2 horizontal  
center Partition 3 horizontal bottom.  
For 270 Partition 3 horizontal top Partition 2 horizontal  
center Partition 1 horizontal bottom.  
Vertical Split Left  
Assesses the screen resolution and divides the display into  
two vertical regions, the left hand side is a single region,  
the right hand side is split into two evenly sized regions  
For 90 Partition 1 on top Partition 2&3 on bottomFor  
270 Partition 1 on bottom Partition 2&3 on top.  
Vertical Split Right  
Assesses the screen resolution and divides the display  
into two vertical regions, the right hand side is a single  
region, the left hand side is split into two evenly sized  
regions  
For 90 Partition 1&2 on top Partition 3 on bottom.  
For 270 Partition 3 on top Partition 1&2 on bottom.  
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Name  
Description  
Image  
Horizontal SplitTop  
Assesses the screen resolution and divides the display  
into two evenly sized horizontal regions, the top region  
is single, the bottom region is spilt into two evenly sized  
regions  
For 90 Partition 1 on right sideVertical Partition 2&3 on  
left sideVertical.  
For 270 Partition 1 on left sideVertical Partition 2&3 on  
right sideVertical.  
Horizontal Split  
Bottom  
Assesses the screen resolution and divides the display into  
two evenly sized horizontal regions, the bottom region is  
single, the top region is spilt into two evenly sized regions  
For 90 Partition 1&2 on right sideVertical Partition 3 on  
left sideVertical.  
For 270 Partition 1&2 on left sideVertical Partition 3 on  
right sideVertical.  
Even Split  
Assesses the screen resolution and divides the display  
into four evenly sized regions.  
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Types of Pixel Defects  
3.5 Philips' Flat Panel Monitors Pixel  
Defect Policy  
Pixel and sub pixel defects appear on the screen  
in different ways.There are two categories of  
pixel defects and several types of sub pixel  
defects within each category.  
Philips strives to deliver the highest quality  
products.We use some of the industry's most  
advanced manufacturing processes and practice  
stringent quality control. However, pixel or  
sub pixel defects on theTFT Monitor panels  
used in flat panel monitors are sometimes  
unavoidable. No manufacturer can guarantee  
that all panels will be free from pixel defects,  
but Philips guarantees that any monitor with  
an unacceptable number of defects will be  
repaired or replaced under warranty.This notice  
explains the different types of pixel defects and  
defines acceptable defect levels for each type.  
In order to qualify for repair or replacement  
under warranty, the number of pixel defects  
on aTFT Monitor panel must exceed these  
acceptable levels. For example, no more than  
0.0004% of the sub pixels on a 23" XGA  
monitor may be defective. Furthermore, Philips  
sets even higher quality standards for certain  
types or combinations of pixel defects that are  
more noticeable than others.This policy is valid  
worldwide.  
Bright Dot Defects  
Bright dot defects appear as pixels or sub pixels  
that are always lit or 'on'.That is, a bright dot is  
a sub-pixel that stands out on the screen when  
the monitor displays a dark pattern.There are  
the types of bright dot defects:  
One lit red, green or blue sub pixel  
Two adjacent lit sub pixels:  
-
-
Red + Blue = Purple  
Red + Green =Yellow  
-
Green + Blue = Cyan (Light Blue)  
Pixels and Sub pixels  
A pixel, or picture element, is composed of  
three sub pixels in the primary colors of red,  
green and blue. Many pixels together form an  
image.When all sub pixels of a pixel are lit, the  
three colored sub pixels together appear as a  
single white pixel.When all are dark, the three  
colored sub pixels together appear as a single  
black pixel. Other combinations of lit and dark  
sub pixels appear as single pixels of other colors.  
Three adjacent lit sub pixels (one white pixel)  
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Proximity of Pixel Defects  
Note  
A red or blue bright dot must be more  
Because pixel and sub pixels defects of the  
same type that are near to one another may be  
more noticeable, Philips also specifies tolerances  
for the proximity of pixel defects.  
than 50  
percent brighter than neighboring dots while  
a green bright dot is 30 percent brighter than  
neighboring dots.  
Black Dot Defects  
Black dot defects appear as pixels or sub pixels  
that are always dark or 'off'.That is, a dark dot is  
a sub-pixel that stands out on the screen when  
the monitor displays a light pattern.These are  
the types of black dot defects:  
Pixel Defect Tolerances  
In order to qualify for repair or replacement  
due to pixel defects during the warranty period,  
aTFT Monitor panel in a Philips flat panel  
monitor must have pixel or sub pixel defects  
exceeding the tolerances listed in the following  
tables.  
BRIGHT DOT DEFECTS  
MODEL  
ACCEPTABLE LEVEL  
239CL2  
1 lit subpixel  
3
2 adjacent lit subpixels  
1
3 adjacent lit subpixels (one white pixel)  
Distance between two bright dot defects*  
Total bright dot defects of all types  
0
>15mm  
3
BLACK DOT DEFECTS  
MODEL  
ACCEPTABLE LEVEL  
239CL2  
1 dark subpixel  
5 or fewer  
2 or fewer  
0
2 adjacent dark subpixels  
3 adjacent dark subpixels  
Distance between two black dot defects*  
Total black dot defects of all types  
>15mm  
5 or fewer  
TOTAL DOT DEFECTS  
MODEL  
ACCEPTABLE LEVEL  
239CL2  
Total bright or black dot defects of all types  
5 or fewer  
Note  
1 or 2 adjacent sub pixel defects = 1 dot defect  
This monitor is ISO9241-307 compliant.  
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4. Technical Specifications  
Picture/Display  
Monitor panel type  
Backlight  
TFT-LCD  
LED  
Panel size  
23" W (58.42 cm)  
16:9  
Aspect ratio  
Pixel Pitch  
0.0883 x 0.265 mm  
250 cd/m²  
Brightness  
SmartContrast  
Contrast ratio (typ.)  
Response time (typical)  
Optimum Resolution  
Viewing angle  
Picture Enhancement  
Display colors  
Vertical refresh rate  
Horizontal Frequency  
sRGB  
20,000,000:1  
1000:1  
2 ms  
1920x1080 @ 60Hz  
176° (H) / 170° (V) @ C/R > 5  
SmartImage  
16.7 M  
56Hz -76Hz  
30kHz - 80kHz  
YES  
Connectivity  
Signal input  
DVI (digital),VGA (signal)  
Input Signal  
Separate Sync, Sync on Green  
Convenience  
User Convenience  
OSD Languages  
English, French, German, Italian, Russian, Spanish, Simplified  
Chinese, Portuguese,Turkish  
Plug & Play Compatibility  
DDC/CI, sRGB,Windows 7/Vista/XP, Mac OSX, Linux  
Stand  
Tilt  
-3 / +14  
Power  
On mode  
< 30W (typ.)  
Energy Consumption  
(EnergyStar 5.0 test method)  
AC InputVoltage at AC InputVoltage at AC InputVoltage at  
100VAC +/-5VAC, 115VAC +/-5VAC, 230VAC +/-5VAC,  
50Hz +/-3Hz  
23.88W  
0.28W  
60Hz +/-3Hz  
23.78W  
0.28W  
50Hz +/-3Hz  
23.79W  
0.30W  
Normal Operation (typcial)  
Sleep  
Off  
0.21W  
0.21W  
0.23W  
Heat Dissipation*  
AC InputVoltage at AC InputVoltage at AC InputVoltage at  
100VAC +/-5VAC, 115VAC +/-5VAC, 230VAC +/-5VAC,  
50Hz +/-3Hz  
81.50 BTU/hr  
0.956 BTU/hr  
0.717 BTU/hr  
60Hz +/-3Hz  
81.16 BTU/hr  
0.956 BTU/hr  
0.717 BTU/hr  
50Hz +/-3Hz  
81.19 BTU/hr  
1.024 BTU/hr  
0.785 BTU/hr  
Normal Operation  
Sleep  
Off  
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Power LED indicator  
Power Supply  
On mode: Blue, Standby/Sleep mode: Blue (blinking)  
AC/DC Adapter, 12V==3.0A  
Dimension  
Product with stand (WxHxD)  
Product without stand  
(WxHxD)  
547 x 408 x 175 mm  
547 x 326 x 129 mm  
Box dimension (WxHxD)  
Weight  
599 x 553 x 125 mm  
Product with stand  
Product with packaging  
Operating Condition  
Temperature range (operation)  
Temperature range (Non-  
operation)  
2.56 kg  
4.78 kg  
0°C to 40 °C  
-20°C to 60°C  
Relative humidity  
20% to 80%  
Altitude  
Operation: + 12,000 ft ( 3,658 m)  
Non-operation: + 40,000 ft ( 12,192 m)  
30,000hrs  
MTBF  
Environmental  
ROHS  
YES  
EPEAT  
Silver (www.epeat.net)  
100% recyclable  
Packaging  
Compliance and standards  
Regulatory Approvals  
Cabinet  
CE Mark, FCC Class B, SEMKO, UL/cUL, Energy Star 5.0,  
Color  
Black/Black  
Finish  
Glossy/Glossy  
Note  
This data is subject to change without notice.  
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4.1 Resolution & Preset Modes  
4.2 Automatic PowerSaving  
If you haveVESA DPM compliance display card  
or software installed in your PC, the monitor  
can automatically reduce its power consumption  
when not in use. If an input from a keyboard,  
mouse or other input device is detected,  
the monitor will 'wake up' automatically.The  
following table shows the power consumption  
and signaling of this automatic power saving  
feature:  
Maximum Resolution  
1920 x 1080 at 60 Hz (analog input)  
1920 x 1080 at 60 Hz (digital input)  
Recommended Resolution  
1920 x 1080 at 60 Hz (digital input)  
H. freq (kHz) Resolution  
V. freq (Hz)  
31.47  
31.47  
35.00  
37.86  
37.50  
37.88  
46.88  
48.36  
60.02  
63.89  
79.98  
55.94  
70.64  
65.29  
67.50  
720x400  
640x480  
70.09  
59.94  
66.67  
72.81  
75.00  
60.32  
75.00  
60.00  
75.03  
60.02  
75.03  
59.89  
74.98  
59.95  
60.00  
Power Management Definition  
640x480  
LED  
VESA Mode Video H-sync V-sync Power Used  
color  
640x480  
Active  
Sleep  
ON  
OFF  
OFF  
Yes  
No  
-
Yes  
No  
-
< 30 W (typ.)  
< 0.3 W (typ.)  
< 0.3 W (typ.)  
Blue  
640x480  
Blue  
(blinking)  
800x600  
Switch Off  
OFF  
800x600  
The following setup is used to measure power  
consumption on this monitor.  
1024x768  
1024x768  
1280x1024  
1280x1024  
1440x900  
1440x900  
1680x1050  
1920x1080  
Native resolution: 1920 x 1080  
Contrast: 50%  
Brightness: 250 nits  
Color temperature: 6500k with full white  
pattern  
Audio (Off)  
Note  
This data is subject to change without notice.  
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CE Declaration of Conformity  
5. Regulatory Information  
This product is in conformity with the following  
standards  
Lead-free Product  
EN60950-1:2006 (Safety requirement of  
Information Technology Equipment)  
Lead free display promotes  
environmentally sound recovery  
and disposal of waste from electrical  
and electronic equipment.Toxic  
EN55022:2006 (Radio Disturbance  
requirement of Information Technology  
Equipment)  
substances like Lead has been eliminated  
and compliance with European community’s  
stringent RoHs directive mandating restrictions  
on hazardous substances in electrical and  
electronic equipment have been adhered to  
in order to make Philips monitors safe to use  
throughout its life cycle.  
EN55024:1998+A1:2001+A2:2003  
(Immunity requirement of Information  
Technology Equipment)  
EN61000-3-2:2006 (Limits for Harmonic  
Current Emission)  
EN61000-3-3:1995+A1:2001+A2:2005  
(Limitation of Voltage Fluctuation and  
Flicker) following provisions of directives  
applicable  
EPEAT  
(www.epeat.net)  
“The EPEAT (Electronic Product  
Environmental AssessmentTool)  
program evaluates computer  
2006/95/EC (Low Voltage Directive)  
2004/108/EC (EMC Directive)  
desktops, laptops, and monitors  
2005/32/EC (EuP Directive, EC No.  
1275/2008 mplementing Directive  
for Standby and Off mode power  
consumption) and is produced by a  
manufacturing organization on ISO9000  
level.  
based on 51 environmental criteria developed  
through an extensive stakeholder consensus  
process supported by US EPA.  
EPEAT system helps purchasers in the public  
and private sectors evaluate, compare and  
select desktop computers, notebooks and  
monitors based on their environmental  
attributes. EPEAT also provides a clear and  
consistent set of performance criteria for the  
design of products, and provides an opportunity  
for manufacturers to secure market recognition  
for efforts to reduce the environmental impact  
of its products.”  
The product also comply with the following  
standards  
ISO9241-307:2008 (Ergonomic  
requirement, Analysis and compliance test  
methods for electronic visual displays)  
GS EK1-2000:2009 (GS mark requirement)  
prEN50279:1998 (Low Frequency Electric  
and Magnetic fields for Visual Display)  
Benefits of EPEAT  
Reduce use of primary materials  
Reduce use of toxic materials  
MPR-II (MPR:1990:8/1990:10 Low  
Frequency Electric and Magnetic fields)  
TCO Displays 5.0 (Requirement for  
Environment Labeling of Ergonomics,  
Energy, Ecology and Emission,TCO: Swedish  
Confederation of Professional Employees)  
for TCO versions  
Avoid the disposal of hazardous waste EPEAT’S  
requirement that all registered products meet  
ENERGY STAR’s energy efficiency specifications,  
means that these products will consume less  
energy throughout their life.  
This monitor is equipped with a function for  
saving energy which supports theVESA Display  
Power Management (DPM) standard.This  
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means that the monitor must be connected to  
a computer which supportsVESA DPM.Time  
settings are adjusted from the system unit by  
software.  
Connect the equipment into an outlet on  
a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced  
radio/TV technician for help.  
VESA State LED Indicator Power Consumption  
Normal  
operation  
Changes or modifications not expressly  
approved by the party responsible for  
compliance could void the user's authority  
to operate the equipment.  
ON (Active)  
Blue  
< 30 W (typ.)  
Power Saving  
Alternative 2  
One step  
Sleep  
Blue (blinking)  
OFF  
< 0.3 W (typ.)  
< 0.3 W (typ.)  
Switch Off  
Use only RF shielded cable that was supplied  
with the monitor when connecting this monitor  
to a computer device.  
®
As an ENERGY STAR Partner, we  
have determined that this product  
®
meets the ENERGY STAR  
guidelines for energy efficiency.  
To prevent damage which may result in fire or  
shock hazard, do not expose this appliance to  
rain or excessive moisture.  
Note  
We recommend you switch off the monitor  
when it is not in use for a long time.  
THIS CLASS B DIGITAL APPARATUS MEETS  
ALL REQUIREMENTS OFTHE CANADIAN  
INTERFERENCE-CAUSING EQUIPMENT  
REGULATIONS.  
Federal Communications Commission (FCC)  
Notice (U.S. Only)  
FCC Declaration of Conformity  
This equipment has been tested and found  
to comply with the limits for a Class B  
digital device, pursuant to Part 15 of the  
FCC Rules.These limits are designed to  
provide reasonable protection against  
harmful interference in a residential  
installation.This equipment generates, uses  
and can radiate radio frequency energy  
and, if not installed and used in accordance  
with the instructions, may cause harmful  
interference to radio communications.  
However, there is no guarantee that  
interference will not occur in a particular  
installation. If this equipment does cause  
harmful interference to radio or television  
reception, which can be determined by  
turning the equipment off and on, the  
user is encouraged to try to correct  
the interference by one or more of the  
following measures:  
Declaration of Conformity for Products Marked  
with FCC Logo,  
United States Only  
This device complies with Part 15 of the FCC  
Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any  
interference received, including interference that  
may cause undesired operation.  
Reorient or relocate the receiving antenna.  
Increase the separation between the  
equipment and receiver.  
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Commission Federale de la Communication  
(FCC Declaration)  
EN 55022 Compliance (Czech Republic Only)  
Cet équipement a été testé et déclaré  
conforme auxlimites des appareils  
numériques de class B,aux termes de  
l'article 15 Des règles de la FCC. Ces  
limites sont conçues de façon à fourir  
une protection raisonnable contre les  
interférences nuisibles dans le cadre d'une  
installation résidentielle.  
Polish Center for Testing and Certification  
Notice  
CET appareil produit, utilise et peut  
émettre des hyperfréquences qui, si  
l'appareil n'est pas installé et utilisé selon  
les consignes données, peuvent causer des  
interférences nuisibles aux communications  
radio.  
The equipment should draw power from a  
socket with an attached protection circuit (a  
three-prong socket).All equipment that works  
together (computer, monitor, printer, and so on)  
should have the same power supply source.  
The phasing conductor of the room's electrical  
installation should have a reserve short-circuit  
protection device in the form of a fuse with a  
nominal value no larger than 16 amperes (A).  
Cependant, rien ne peut garantir l'absence  
d'interférences dans le cadre d'une  
installation particulière. Si cet appareil est  
la cause d'interférences nuisibles pour  
la réception des signaux de radio ou de  
télévision, ce qui peut être décelé en  
fermant l'équipement, puis en le remettant  
en fonction, l'utilisateur pourrait essayer de  
corriger la situation en prenant les mesures  
suivantes:  
To completely switch off the equipment, the  
power supply cable must be removed from the  
power supply socket, which should be located  
near the equipment and easily accessible.  
A protection mark "B" confirms that the  
equipment is in compliance with the protection  
usage requirements of standards PN-93/T-42107  
and PN-89/E-06251.  
Réorienter ou déplacer l'antenne de  
réception.  
Augmenter la distance entre l'équipement  
et le récepteur.  
Brancher l'équipement sur un autre circuit  
que celui utilisé par le récepteur.  
Demander l'aide du marchand ou d'un  
technicien chevronné en radio/télévision.  
Toutes modifications n'ayant pas reçu  
l'approbation des services compétents  
en matière de conformité est susceptible  
d'interdire à l'utilisateur l'usage du présent  
équipement.  
N'utiliser que des câbles RF armés pour  
les connections avec des ordinateurs ou  
périphériques.  
CET APPAREIL NUMERIQUE DE LA CLASSE  
B RESPECTETOUTES LES EXIGENCES DU  
REGLEMENT SUR LE MATERIEL BROUILLEUR  
DU CANADA.  
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North Europe (Nordic Countries) Information  
3. bei Ersatz der Bildröhre nur eine  
bauartgleiche eingebaut wird.  
Placering/Ventilation  
VARNING:  
Aus ergonomischen Gründen wird empfohlen,  
die Grundfarben Blau und Rot nicht auf  
dunklem Untergrund zu verwenden (schlechte  
Lesbarkeit und erhöhte Augenbelastung bei zu  
geringem Zeichenkontrast wären die Folge).  
Der arbeitsplatzbezogene Schalldruckpegel  
nach DIN 45 635 beträgt 70dB (A) oder  
weniger.  
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE  
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR  
DU STÄLLER DIN UTRUSTNING PÅPLATS.  
Placering/Ventilation  
ADVARSEL:  
SØRG VED PLACERINGEN FOR, AT  
NETLEDNINGENS STIK OG STIKKONTAKT  
ER NEMTTILGÆNGELIGE.  
ACHTUNG: BEIM AUFSTELLEN  
DIESES GERÄTES DARAUF  
Paikka/Ilmankierto  
VAROITUS:  
ACHTEN, DAß NETZSTECKER UND  
NETZKABELANSCHLUß LEICHT  
ZUGÄNGLICH SIND.  
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO  
VOIDAAN TARVITTAESSA HELPOSTI  
IRROTTAA PISTORASIASTA.  
Plassering/Ventilasjon  
ADVARSEL:  
China RoHS  
The People's Republic of China released a  
regulation called "Management Methods for  
Controlling Pollution by Electronic Information  
Products" or commonly referred to as China  
RoHS. All products including CRT and Monitor  
which are produced and sold for China market  
have to meet China RoHS request.  
NÅR DETTE UTSTYRET PLASSERES, MÅ  
DU PASSE PÅ AT KONTAKTENE FOR  
STØMTILFØRSEL ER LETTE Å NÅ.  
BSMI Notice (Taiwan Only)  
Ergonomie Hinweis (nur Deutschland)  
Der von uns gelieferte Farbmonitor entspricht  
den in der "Verordnung über den Schutz vor  
Schäden durch Röntgenstrahlen" festgelegten  
Vorschriften.  
Auf der Rückwand des Gerätes befindet sich  
ein Aufkleber, der auf die Unbedenklichkeit der  
Inbetriebnahme hinweist, da dieVorschriften  
über die Bauart von Störstrahlern nach Anlage  
III ¤ 5 Abs. 4 der Röntgenverordnung erfüllt sind.  
Damit Ihr Monitor immer den in der Zulassung  
geforderten Werten entspricht, ist darauf zu  
achten, daß  
1. Reparaturen nur durch Fachpersonal  
durchgeführt werden.  
2. nur original-Ersatzteile verwendet werden.  
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环保使用期限  
此标识指期限(十年),电子信息产品中含有  
的有毒有害物质或元素在正常使用的条件  
下不会发生外泄或突变, 电子信息产品用户  
使用该电子信息产品不会对环境造成严重  
污染或对其人身、 财产造成严重损害的期  
限.  
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Your Philips F1rst Choice Warranty  
6. Customer care and  
warranty  
Thank you for purchasing this Philips monitor.  
All Philips monitors are designed  
and manufactured to high  
standards and deliver high-quality  
PLEASE SELECTYOUR COUNTRY/AREATO  
REVIEW DETAILS OFYOUR WARRANTY  
COVERAGE  
performance, ease of use and  
ease of installation. Should you  
WESTERN EUROPE  
encounter any difficulties while installing or  
using this product, please contact the Philips  
helpdesk directly to benefit from your Philips  
F1rst Choice Warranty.This two-year service  
warranty entitles you to a swap model on-site if  
your monitor turns out to be faulty or defective.  
Philips aims at a swap within 48 hours of your  
call being received.  
Austria / Belgium / Denmark / France /  
Germany / Greece / Finland / Ireland / Italy /  
Luxembourg / the Netherlands / Norway /  
Portugal / Sweden / Switzerland / Spain / United  
Kingdom / Poland  
EASTERN EUROPE  
Czech Republic / Hungary / Russia / Slovakia /  
Slovenia /Turkey  
What is covered?  
The Philips F1rst Choice Warranty applies within  
Andorra,Austria, Belgium, Cyprus, Denmark,  
France, Germany, Greece, Finland, Ireland,  
Italy, Liechtenstein, Luxembourg, Monaco, the  
Netherlands, Norway, Poland, Portugal, Sweden,  
Switzerland, Spain and the United Kingdom  
and only for monitors originally designed,  
manufactured, approved and/or authorized for  
usage within these countries.  
LATIN AMERICA  
Argentina / Brasil  
NORTH AMERICA  
Canada / USA  
PACIFIC  
Australia / New Zealand  
Warranty coverage begins as from the day you  
buy your monitor. For two years thereafter,  
your monitor will be swapped by at least an  
equivalent monitor in case of defects provided  
for under the warranty coverage.  
ASIA  
China / Hong Kong / India / Indonesia / Korea  
/ Malaysia / Pakistan / Philippines / Singapore /  
Taiwan /Thailand /Vietnam  
The swap monitor remains yours and Philips  
keeps the defective/original monitor. For the  
swap monitor the warranty period remains  
equal to that of your original monitor, being  
24 months as from the purchase date of your  
original monitor.  
AFRICA  
South Africa  
MIDDLE EAST  
United Arab Emirates  
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What is excluded?  
Just a click away  
The Philips F1rst Choice Warranty applies  
provided the product is handled properly for its  
intended use, in accordance with its operating  
instructions and upon presentation of the  
original invoice or cash receipt, indicating the  
date of purchase, dealer's name and model and  
production number of the product.  
In case of any problems, we advise you to read  
the operating instructions carefully or go to the  
support.  
Just a phone call away  
In order to avoid unnecessary inconvenience,  
we advise you to read the operating instructions  
website for additional support before contacting  
the Philips helpdesk.  
The Philips F1rst Choice Warranty may not  
apply if:  
The documents have been altered in any  
way or made illegible;  
To solve your problem quickly, please prepare  
the following details before contacting the  
Philips helpdesk:  
The model or production number on the  
product has been altered, deleted, removed  
or made illegible;  
Philips type number  
Philips serial number  
Repairs or product modifications and  
alterations have been executed by  
unauthorized service organizations or  
persons;  
Purchase date (copy of purchase may be  
required)  
Damage is caused by accidents including  
but not limited to lightning, water or fire,  
misuse or neglect;  
PC environment Processor:  
CPU and Graphic card name and driver  
version  
Reception problems caused by signal  
conditions or cable or antenna systems  
outside the unit;  
Operating system  
Application being used  
Other cards installed  
Defects caused by abuse or misuse of the  
monitor;  
Having the following information available will  
also help speed up the process:  
Product requires modification or adaptation  
to enable it to comply with local or  
national technical standards, which apply in  
countries for which the product was not  
originally designed, manufactured, approved  
and/or authorized.Therefore always check  
whether a product can be used in a specific  
country.  
Your proof of purchase indicating: date of  
purchase, dealer name, model and product  
serial number.  
The full address to which the faulty  
monitor has to be collected and the swap  
model should be delivered.  
Philips' customer help desks are located  
worldwide. Click here to access the F1rst  
Choice Contact Information.  
Note that products that are not originally  
designed, manufactured, approved and/  
or authorized for usage within the Philips  
F1rst Choice countries, do not apply to  
the Philips F1rst Choice Warranty. In these  
cases the Philips global warranty terms are  
valid.  
Or you can reach us via:  
33  
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F1rst Choice Contact Information  
Country  
Austria  
Code  
+43  
+32  
+45  
+358  
+352  
+31  
+47  
+48  
+351  
+34  
+46  
+41  
+44  
Telephone number  
0810 000206  
078 250851  
Tariff  
0.07  
0.06  
Belgium  
Denmark  
Finland  
3525 8761  
Local call tariff  
0.08  
840 320 041  
26 84 30 00  
0900 0400 063  
2270 8250  
Luxembourg  
The Netherlands  
Norway  
Local call tariff  
0.10  
Local call tariff  
Local call tariff  
Local call tariff  
Poland  
0223491505  
2 1359 1440  
902 888 785  
08 632 0016  
02 2310 2116  
0207 949 0069  
Portugal  
Spain  
0.10  
Sweden  
Local call tariff  
Local call tariff  
Local call tariff  
Switzerland  
United Kingdom  
34  
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Your Guarantee in Central and Eastern Europe  
Dear Customer,  
Reception problems caused by signal  
conditions or cable or antenna systems  
outside the unit;  
Thank you for purchasing this Philips product,  
which has been designed and manufactured to  
the highest quality standards. If, unfortunately,  
something should go wrong with this product  
Philips guarantees free of charge labor and  
replacement parts during a period of 24 months  
from date of purchase.  
Defects caused by abuse or misuse of the  
monitor;  
Product requires modification or adaptation  
to enable it to comply with local or  
national technical standards, which apply in  
countries for which the product was not  
originally designed, manufactured, approved  
and/or authorized.Therefore always check  
whether a product can be used in a specific  
country.  
What is covered?  
This Philips Guarantee in Central and Eastern  
Europe applies within Czech Republic, Hungary,  
Slovakia, Slovenia, Russia andTurkey and only  
for monitors originally designed, manufactured,  
approved and/or authorized for usage within  
these countries.  
Please note that the product is not defective  
under this guarantee in the case where  
modifications become necessary in order for  
the product to comply with local or national  
technical standards which apply in countries for  
which the product was not originally designed  
and/or manufactured.Therefore always check  
whether a product can be used in a specific  
country.  
Warranty coverage begins as from the day you  
buy your monitor. For two years thereafter,  
your monitor will be serviced in case of defects  
provided for under the warranty coverage.  
What is excluded?  
Just a click away  
The Philips guarantee applies provided the  
product is handled properly for its intended use,  
in accordance with its operating instructions and  
upon presentation of the original invoice or cash  
receipt, indicating the date of purchase, dealer's  
name and model and production number of the  
product.  
In case of any problems, we advise you to read  
the operating instructions carefully or go to the  
support.  
Just a phone call away  
In order to avoid unnecessary inconvenience,  
we advise you to read the operating instructions  
carefully before contacting our dealers or  
Information Centers  
The Philips guarantee may not apply if:  
the documents have been altered in any  
way or made illegible;  
the model or production number on the  
product has been altered, deleted, removed  
or made illegible;  
In case your Philips product is not working  
correctly or is defective, please contact your  
Philips dealer or directly the Philips Service and  
Consumer Information Centers  
repairs or product modifications and  
lterations have been executed by  
unauthorized service organizations or  
persons;  
damage is caused by accidents including but  
not limited to lightning, water or fire, misuse  
or neglect.  
35  
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CROATIA  
Renoprom d.o.o.  
Ljubljanska 4,  
Consumer Information Centers  
Argentina / Australia / Brasil / Canada / New  
Zealand / Belarus / Bulgaria / Croatia / Czech  
Republic / Estonia / United Arab Emirates /  
Hong Kong / Hungary / India / Indonesia /  
Israel / Latvia / Lithuania / Malaysia / Middle  
East + North Africa / New Zealand / Pakistan  
/ Romania / Russia / Serbia & Montenegro /  
Singapore / Slovakia / Slovenia / South Africa /  
South Korea /Taiwan / Philippines /Thailand /  
Turkey / Ukraine /Vietnam  
Sv. Nedjelja,10431  
Croatia  
Tel: +385 1 333 0974  
ESTONIA  
FUJITSU SERVICES OU  
Akadeemia tee 21G  
EE-12618Tallinn  
Tel: +372 6519900  
Eastern Europe  
BELARUSTechnic al Center of JV IBA  
M. Bogdanovich str. 155  
BY - 220040 Minsk  
HUNGARY  
Serware Szerviz  
Vizimolnár u. 2-4  
HU - 1031 Budapest  
Tel: +36 1 2426331  
Tel: +375 17 217 33 86  
BELARUS  
Service.BY  
Petrus Brovky st. 19 – 101-B  
220072, Minsk  
Belarus  
HUNGARY  
Profi Service Center Ltd.  
123 Kulso-Vaci Street,  
H-1044 Budapest (Europe Center)  
Hungary  
BULGARIA  
LAN Service  
140, Mimi Balkanska Str.  
Office centerTranslog  
1540 Sofia, Bulgaria  
Tel: +359 2 960 2360  
Tel: +36 1 814 8080  
LATVIA  
ServiceNet LV  
Jelgavas iela 36  
CZECH REPUBLIC  
General Consumer Information Center  
800 142100  
LV - 1055 Riga,  
Tel: +371 7460399  
Xpectrum  
Lu.ná 591/4  
LITHUANIA  
ServiceNet LT  
Gaiziunu G. 3  
CZ - 160 00 Praha 6Tel: 800 100 697 or 220  
121 435  
LT - 3009 KAUNAS  
Tel: +370 7400088  
36  
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ROMANIA  
TURKEY  
Blue Ridge Int'l Computers SRL  
115, Mihai Eminescu St., Sector 2  
RO - 020074 Bucharest  
Tel: +40 21 2101969  
Türk PhilipsTicaret A.S.  
Yukari Dudullu Org.San.Bolgesi  
2.Cadde No:22  
34776-Umraniye/Istanbul  
Tel: (0800)-261 33 02  
SERBIA & MONTENEGRO  
KimTec d.o.o.  
UKRAINE  
Comel  
Viline vode bb, Slobodna zona  
Beograd L12/3  
11000 Belgrade  
Shevchenko street 32  
UA - 49030 Dnepropetrovsk  
Tel: +380 562320045  
www.csp-comel.com LLCTopaz Company  
Topaz-Service Company,  
Mishina str. 3,  
Serbia  
Tel. +381 11 20 70 684  
SLOVAKIA  
General Consumer Information Center  
0800004551  
Kiev  
Ukraine-03151  
Tel: +38 044 245 73 31  
Datalan Servisne Stredisko  
Puchovska 8  
SK - 831 06 Bratislava  
Tel: +421 2 49207155  
Latin America  
ARGENTINA  
Azopardo 1480.  
(C1107ADZ) Cdad. de Buenos Aires  
Tel: 0800 3330 856  
SLOVENIA  
PC HAND  
Brezovce 10  
SI - 1236Trzin  
BRASIL  
Tel: +386 1 530 08 24  
Alameda Raja Gabaglia, 188 - 10°Andar -V.  
Olímpia - S. Paulo/SP - CEP 04551-090 -  
Brasil  
RUSSIA  
CPS  
Tel: 0800-7254101  
18, Shelepihinskaya nab.  
123290 Moscow  
Russia  
Pacific  
AUSTRALIA  
Tel. +7(495)797 3434  
Company: AGOS NETWORK PTY LTD  
Address: 4/5 Dursley Road,Yenorra, NSW  
2161, Australia  
Profservice:  
14A -3, 2Karacharovskaya str,  
109202, Moscow ,  
Russia  
Tel: 1300 360 386  
Fax: +61-2-80808147  
Service hours: Mon.~Fri. 8:00am-7:30pm  
Tel. +7(095)170-5401  
37  
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NEW ZEALAND  
2. Jl.Tanah Abang 1 no 12S. Jakarta Pusat.  
Phone: 021-3455150, 34835453  
Rukan City Home no H31, Gading Square.  
3. Jl. Bulevar Barat. Kelapa Gading. Jakarta  
Utara.  
Company: Visual Group Ltd.  
Address: 28 Walls Rd Penrose Auckland  
Phone: 0800 657447  
Fax: 09 5809607  
Service Hours: Mon.~Fri. 8:30am~5:30pm  
Phone: 021-45870601, 98131424  
South Korea  
Company: PCS One Korea Ltd.  
Address: 112-2, Banpo-dong, Seocho-ku, Seoul,  
137-040, Korea  
Asia  
HONG KONG/Macau  
Company Name: PHK Service Limited  
Address: Flat A, 10/F., Pak Sun Building, 103 - 107  
WoYi Hop Road, Kwai Chung, NewTerritories,  
Hong Kong  
Call CenterTel: 080-600-6600  
Tel: 82 2 591 1528  
Fax: 82 2 595 9688  
Service hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat.  
9:00AM~1:00PM  
Tel.: (852) 2610-6908 / (852) 2610-6929 for  
Hong Kong and (853) 2856-2277 for Macau  
Fax: (852) 2485 3574 for Hong Kong and (853)  
2856 1498 for Macau  
Malaysia  
Service Hours: Mon.~Sat. 09:00am~06:00pm  
Company:After Market Solutions (CE) Sdn Bhd  
Address: Lot 6. Jalan 225/51A, 46100 Petaling  
Jaya, Selangor DE, Malaysia.  
India  
Phone: 603 7953 3370  
Philips Info Line: 1-800-880-180  
Fax: 603 7953 3338  
Company: REDINGTON INDIA LTD  
Address: SPL Guindy House, 95 Mount Road,  
Chennai 600032, India  
Service Hours: Mon.~Fri. 8:15am~5:15pm; Sat.  
9:00am~1:00pm  
Tel: +9144-42243352/353  
E-mail: [email protected]r.com  
Service hours: Mon.~Fri. 9:00AM~5:30PM; Sat.  
9:00AM~1:00PM  
Pakistan  
Philips Consumer Service  
Address: Mubarak manzil, 39, Garden Road,  
Saddar, Karachi-74400  
Indonesia  
Company Name: PT. Gadingsari elektronika  
Prima  
Tel: (9221) 2737411-16  
Fax: (9221) 2721167  
Address: Kompleks Pinang 8, Jl. Ciputat raya No.  
8F, Pondok Pinang. Jakarta  
Tel: 021-750909053, 021-750909056  
Fax: 021-7510982  
Service hours: Mon.~Fri. 8:30am~4:30pm;  
Sat. 8:30am~2:00pm  
Singapore  
Company: Philips Electronics Singapore Pte Ltd  
(Philips Consumer Care Center)  
Address: 620A Lorong 1Toa Payoh,TP4 Building  
Level 1, Singapore 319762  
Additional service points:  
1. Philips Building Jl. Buncit Raya Kav 99.  
Jakarta Selatan.  
Tel: (65) 6882 3999  
Fax: (65) 62508037  
Phone: 021-7940040, ext 1722/1724,  
98249295, 70980942  
Service hours: Mon.~Fri. 9:00am~6:00pm; Sat.  
9:00am~1:00pm  
38  
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Taiwan  
CDO Office:  
Company: FETEC.CO  
1445 Corrales Ext.,CDO City  
088-856-8540/856-8541  
Sun # 0922-8210080  
Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing  
Rd, Lu Chu Hs,Taoyuan,Taiwan R.O.C 33800  
Consumer Care: 0800-231-099  
Tel: (03)2120336  
Iloilo Office:  
Fax: (03)3129184  
Service hours: Mon.~Fri. 8:30am~7:00pm  
C. Lim Comp., Gomez St., Iloilo City  
# 033 338-4159/ 033 508-3741  
Sun # 0922-8808850  
Thailand  
Africa  
Company:Axis Computer System Co., Ltd.  
Address: 1421 Soi Lardprao 94, Srivara Town  
In Town Soi 3 Road, Wangthonglang, Bangkok  
10310Thailand  
SOUTH AFRICA  
Company name: SylvaraTechnologies Pty Ltd  
Address: Ho Address Palm Springs Centre  
Christoffel RoadVan Riebeeck Park Kempton  
Park, South Africa  
Tel: (662) 934-5498  
Fax: (662) 934-5499  
Tel: +27878084456  
E-mail: axis5@axiscomputer.co.th  
Service Hours: Mon.~Fri. 08:30am~05:30pm  
Fax: +2711 391 1060  
Service hours: Mon.~ Fri. 08:00am~05:00pm  
Glee Electronics Inc  
Contact nos. (632) 636-3636 / 7064028 to 29  
Fax no. (632) 7064026  
Middle East  
Middle East + North Africa  
Company:AL SHAHD COMPUTER L.L.C  
Address: P.O.BOX: 29024, DUBAI, UNITED  
ARAB EMIRATES  
Receiving Centers  
NEO CARE - Megamall  
4th Level Cyberzone, Building B,  
SM Megamall, Mandaluyong City  
TEL: 00971 4 2276525  
FAX: 00971 4 2276242  
NEO CARE - SM North EDSA  
4th Level Cyberzone, Annex Bldg.  
SM City North EDSA, Quezon City  
441-1610  
Service hours: Sat.~Thur. 9:00am~1:00pm &  
4:00pm- 8:00pm  
Israel  
Company: Eastronics LTD  
MDR Microware Sales Inc.  
Cebu Branch  
Address: 13 Rozanis St. P.O.B. 39300,Tel Aviv  
61392 Israel  
N. Escario corner Clavano St., Cebu City Phils.  
# 255-4415/ 255-3242/253-9361/4124864 to  
67  
Tel: 1-800-567000 call free in Israel; (972-50-  
8353722 after service hours until 20:00)  
Fax: 972-3-6458759  
Sun # 0922-8210045 to 46  
Service hours: Sun.~Thurs. 08:00 - 18:00  
Davao Office:  
C. Arellano St., Davao City 8000  
082- 225-3021/225-3022  
Sun# 0922-8210015  
39  
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Your Philips F1rst Choice Warranty(USA)  
All parts, including repaired and replaced parts,  
are covered only for the original warranty  
period.When the warranty on the original  
product expires, the warranty on all replaced  
and repaired products and parts also expires.  
Thank you for purchasing this Philips monitor.  
All Philips monitors are designed  
and manufactured to high  
standards and deliver high-quality  
performance, ease of use and  
ease of installation. Should you  
WHAT IS EXCLUDED?  
Your warranty does not cover:  
encounter any difficulties while installing or using  
this product, please contact Philips directly to  
benefit from your Philips F1rst Choice Warranty.  
This two-year service warranty entitles you to a  
swap model on-site within 48 hours of your call  
being received within the first year of purchase.  
If you have any problems with your monitor  
within the second or third year of purchase, we  
will repair it after it has been sent to the service  
provider at your expense and returned to you  
within five working days, free of charge.  
labor charges for installation or setup of the  
product, adjustment of customer controls on  
the product, and installation or repair of antenna  
systems outside of the product.  
product repair and/or part replacement  
because of misuse, accident, unauthorized repair  
or other cause not within the control of Philips  
Consumer Electronics.  
reception problems caused by signal conditions  
or cable or antenna systems outside the unit.  
a product that requires modification or  
adaptation to enable it to operate in any  
country other than the country for which it  
was designed, manufactured, approved and/or  
authorized, or repair of products damaged by  
these modifications.  
LIMITED WARRANTY (Computer Monitor)  
Click here to access the Warranty Registration  
Card.  
TwoYears Free Labor /TwoYears Free Service  
on Parts / OneYear Exchange*  
incidental or consequential damages resulting  
from the product. (Some states do not allow  
the exclusion of incidental or consequential  
damages, so the above exclusion may not  
apply to you.This includes, but is not limited to,  
prerecorded material, whether copyrighted or  
not copyrighted.)  
*Product will be exchanged with a new or  
renewed to original specifications unit within  
two business days for the first year.This product  
must be shipped in at your expense for service  
during years two.  
WHO IS COVERED?  
the model or production number on the  
product has been altered, deleted, removed or  
made illegible.  
You must have proof of purchase to receive  
warranty service. A sales receipt or other  
document showing that you purchased the  
product is considered proof of purchase. Attach  
it to this owner's manual and keep both nearby.  
Where IS SERVICE AVAILABLE?  
Warranty service is available in all countries  
where the product is officially distributed by  
Philips Consumer Electronics. In countries  
where Philips Consumer Electronics does  
not distribute the product, the local Philips  
service organization will attempt to provide  
service (although there may be a delay if the  
appropriate spare parts and technical manual(s)  
are not readily available).  
WHAT IS COVERED?  
Warranty coverage begins the day you buy your  
product. For two years thereafter, all parts will  
be repaired or replaced, and labor is free.After  
two years from the day of purchase, you pay for  
the replacement or repair of all parts, and for all  
labor charges.  
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Where CAN I GET MORE INFORMATION?  
REMEMBER... Please record the model and  
serial numbers found on the product below.  
For more information, contact the Philips  
Customer Care Center by calling (877) 835-  
1838 (U.S.A. customers only) or (919) 573-  
7855.  
MODEL # ____________________________  
SERIAL # ____________________________  
Before Requesting Service...  
Please check your owner's manual before  
requesting service. Adjustments of the controls  
discussed there may save you a service call.  
This warranty gives you specific legal rights.You  
may have other rights which vary from state/  
province to state/province.  
TO GET WARRANTY SERVICE IN U.S.A.,  
PUERTO RICO OR U.S.VIRGIN ISLANDS...  
Before contacting Philips, please prepare the  
following details so we can solve your problem  
quickly.  
Contact the Philips Customer Care Center  
phone number listed below for product  
assistance and procedures for servicing:  
Philips type number  
Philips serial number  
Philips Customer Care Center  
Purchase date (copy of purchase may be  
required)  
(877) 835-1838 or (919) 573-7855  
PC environment Processor:  
CPU and Graphic card name and driver  
version  
(In U.S.A., Puerto Rico and U.S.Virgin Islands, all  
implied warranties, including implied warranties  
of merchantability and fitness for a particular  
purpose, are limited in duration to the duration  
of this express warranty. But, because some  
states do not allow limitations on how long an  
implied warranty may last, this limitation may  
not apply to you.)  
Operating system  
Application being used  
Other cards installed  
Having the following information available  
will also help speed up the process:  
TO GET WARRANTY SERVICE IN  
CANADA...  
Your proof of purchase indicating: date of  
purchase, dealer name, model and product  
serial number.  
Please contact Philips at: (800) 479-6696  
The full address to which the swap model  
should be delivered.  
Two years free parts and two years free labor  
will be provided at Philips Canada depot or any  
one of its authorized service centers.  
Just a phone call away  
Philips’ customer help desks are located  
worldwide.Within the U.S. you can contact  
Philips customer care Monday-Friday from  
8:00 AM-9:00 PM EasternTime (ET) and on  
Saturdays from 10:00 AM-5:00 PM ET hrs by  
using one of the contact phone numbers.  
(In Canada, this warranty is given in lieu of all  
other warranties. No other warranties are  
expressed or implied, including any implied  
warranties of merchantability or fitness for a  
particular purpose. Philips is not liable under  
any circumstances for any direct, indirect, special,  
incidental or consequential damages, howsoever  
incurred, even if notified of the possibility of  
such damages.)  
For more information on this and more great  
Philips products visit our website at:  
41  
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Your International Guarantee  
In case your Philips product is not working  
correctly or is defective, please contact your  
Philips dealer. In the event you require service  
whilst in another country a dealer address can  
be given to you by the Philips Consumer Help  
Desk in that country, the telephone and fax  
number of which can be found in the relevant  
part of this booklet.  
Dear Customer,  
Thank you for purchasing this Philips product  
which has been designed and manufactured to  
the highest quality standards.  
If, unfortunately, something should go wrong  
with this product Philips guarantees free of  
charge labor and replacement parts irrespective  
of the country where it is repaired during a  
period of 12 months from date of purchase.This  
international Philips guarantee complements the  
existing national guarantee obligations to you of  
dealers and Philips in the country of purchase  
and does not affect your statutory rights as a  
customer.  
In order to avoid unnecessary inconvenience,  
we advise you to read the operating instructions  
carefully before contacting your dealer. If you  
have questions which your dealer cannot  
answer or any related question please contact  
the Philips Consumer Information Centers or  
via:  
The Philips guarantee applies provided the  
product is handled properly for its intended use,  
in accordance with its operating instructions and  
upon presentation of the original invoice or cash  
receipt, indicating the date of purchase, dealer's  
name and model and production number of the  
product.  
The Philips guarantee may not apply if:  
the documents have been altered in any  
way or made illegible;  
the model or production number on the  
product has been altered, deleted, removed  
or made illegible;  
repairs or product modifications and  
alterations have been executed by  
unauthorized service organizations or  
persons;  
damage is caused by accidents including but  
not limited to lightning, water or fire, misuse  
or neglect.  
Please note that the product is not defective  
under this guarantee in the case where  
modifications become necessary in order for  
the product to comply with local or national  
technical standards which apply in countries for  
which the product was not originally designed  
and/or manufactured.Therefore always check  
whether a product can be used in a specific  
country.  
42  
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AUTO button doesn't function  
7. Troubleshooting & FAQs  
The auto function is applicable only in  
VGA-Analog mode. If the result is not  
satisfactory, you can do manual adjustments  
via the OSD menu.  
7.1 Troubleshooting  
This page deals with problems that can be  
corrected by a user. If the problem still persists  
after you have tried these solutions, contact  
Philips customer service representative.  
Note  
The Auto Function is not applicable in DVI-  
Digital mode as it is not necessary.  
Visible signs of smoke or sparks  
Common Problems  
Do not perform any troubleshooting steps.  
No Picture (Power LED not lit)  
Disconnect the monitor from mains power  
source immediately for safety.  
Make sure the power cord is plugged into  
the power outlet and into the back of the  
monitor.  
Contact with Philips customer service  
representative immediately.  
First, ensure that the power button on the  
front of the monitor is in the OFF position,  
then press it to the ON position.  
Imaging Problems  
Image is not centered  
No Picture (Power LED is Blue)  
Adjust the image position using the “Auto”  
function in OSD Main Controls.  
Make sure the computer is turned on.  
Adjust the image position using the Phase/  
Clock of Setup in OSD Main Controls. It is  
valid only in VGA mode.  
Make sure the signal cable is properly  
connected to your computer.  
Make sure the monitor cable has no bent  
pins on the connect side. If yes, repair or  
replace the cable.  
Image vibrates on the screen  
Check that the signal cable is properly  
securely connected to the graphics board  
or PC.  
The Energy Saving feature may be activated.  
Screen says  
Vertical flicker appears  
Make sure the monitor cable is properly  
connected to your computer. (Also refer to  
the Quick Set-Up Guide).  
Check to see if the monitor cable has bent  
pins.  
Adjust the image using the “Auto” function  
in OSD Main Controls.  
Make sure the computer is turned on.  
Eliminate the vertical bars using the Phase/  
Clock of Setup in OSD Main Controls. It is  
valid only in VGA mode.  
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Horizontal flicker appears  
Green, red, blue, dark, and white dots appears  
on the screen  
The remaining dots are normal  
characteristic of the liquid crystal used in  
today’s technology, Please refer the pixel  
policy for more detail.  
Adjust the image using the “Auto” function  
in OSD Main Controls.  
The "power on" light is too strong and is  
disturbing  
Eliminate the vertical bars using the Phase/  
Clock of Setup in OSD Main Controls. It is  
valid only in VGA mode.  
You can adjust “power on” light using the  
power LED Setup in OSD main Controls.  
Image appears blurred, indistinct or too dark  
For further assistance, refer to the Consumer  
Information Centers list and contact Philips  
customer service representative.  
Adjust the contrast and brightness on  
On-Screen Display.  
An "after-image", "burn-in" or "ghost image"  
remains after the power has been turned off.  
Uninterrupted display of still or static  
images over an extended period may cause  
"burn in", also known as "after-imaging "  
or "ghost imaging", on your screen. "Burn-  
in", "after-imaging", or "ghost imaging" is a  
well-known phenomenon in Monitor panel  
technology. In most cases, the "burned in"  
or "after-imaging" or "ghost imaging" will  
disappear gradually over a period of time  
after the power has been switched off.  
Always activate a moving screen saver  
program when you leave your monitor  
unattended.  
Always activate a periodic screen refresh  
application if your Monitor will display  
unchanging static content.  
Severe “burn-in” or “after-image” or “ghost  
image” symptoms will not disappear and  
cannot be repaired.The damage mentioned  
above is not covered under your warranty.  
Image appears distorted.Text is fuzzy or  
blurred.  
Set the PC’s display resolution to the same  
mode as monitor’s recommended screen  
native resolution.  
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adaptor driver from corresponding  
companies’ web site. Install the driver.  
Remove SmartControl Premium, and  
re-install it once more.  
7.2 SmartControl Premium FAQs  
Q1.  
I change the monitor on a PC to a  
different one and the SmartControl  
Premium becomes un-usable, what do  
I do?  
If it is still not working, we are sorry that  
the graphic adaptor is not supported.  
Please visit Philips website and check  
if an updated SmartControl Premium  
driver is available.  
Ans.: Restart your PC and see if  
SmartControl Premium can work.  
Otherwise, you will need to remove  
and re-install SmartControl Premium to  
ensure proper driver is installed.  
Q4.  
When I click on Product Information,  
only partial information is shown, what  
happened?  
Q2.  
The SmartControl Premium functions  
worked well before, but it does not  
work anymore, what can I do?  
Ans.: It might be your graphic card adaptor  
driver is not the most updated  
version which fully supporting DDC/  
CI interface. Please try to download  
the most updated graphic adaptor  
driver from corresponding companies’  
web site. Install the driver. Remove  
SmartControl Premium and re-install it  
once more.  
Ans.: If the following actions were executed,  
the monitor driver may need to be re-  
installed.  
Changed video graphic adapter to another  
one  
Updated video driver  
Activities on OS, such as service pack or  
patch  
Run Windows Update and updated  
monitor and/or video driver  
Windows was booted with the monitor  
power off or disconnected.  
Q5.  
I forgot my PIN for Theft Deterrence  
Function. How can I do?  
To find out, please right click My Computer  
and click on Properties->Hardware->  
Device Manager.  
Ans.: Philips Service center has a right to  
ask for legitimate identification and  
authorization, in order to establish  
ownership of the monitor.  
If you see "Plug and Play Monitor" shows  
under Monitor, then you need to re-install.  
Simply remove SmartControl Premium and  
re-install it.  
Q3.  
After installing SmartControl Premium,  
when clicking on SmartControl  
Premium tab, nothing shows up after a  
while or a failure message shows, what  
happened?  
Ans.: It might be your graphic adaptor is not  
compatible with the SmartControl  
Premium. If your graphic adaptor is one  
of the above mentioned brands, try to  
download the most updated graphic  
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package. Monitor drivers (.inf and .icm  
files) will be installed automatically.  
7.3 General FAQs  
Q1:  
When I install my monitor what should  
I do if the screen shows 'Cannot  
display this video mode'?  
Q4:  
How do I adjust the resolution?  
Ans.: Your video card/graphic driver and  
monitor together determine the  
available resolutions.You can select the  
desired resolution under Windows®  
Control Panel with the "Display  
properties".  
Ans.: Recommended resolution for Philips  
23": 1920 x 1080 @60Hz.  
Unplug all cables, then connect your PC to  
the monitor that you used previously.  
In the Windows Start Menu, select Settings/  
Control Panel. In the Control Panel  
Window, select the Display icon. Inside the  
Display Control Panel, select the 'Settings'  
tab. Under the setting tab, in box labeled  
'desktop area', move the sidebar to 1920 x  
1080 pixels (23").  
Q5:  
What if I get lost when I am making  
monitor adjustments via OSD?  
Ans.: Simply press the OK button, then select  
'Reset' to recall all of the original factory  
settings.  
Q6:  
Is the LCD screen resistant to  
scratches?  
Open 'Advanced Properties' and set the  
Refresh Rate to 60Hz, then click OK.  
Ans.: In general it is recommended that  
the panel surface is not subjected to  
excessive shocks and is protected from  
sharp or blunt objects.When handling  
the monitor, make sure that there is  
no pressure or force applied to the  
panel surface side.This may affect your  
warranty conditions.  
Restart your computer and repeat step 2  
and 3 to verify that your PC is set at 1920  
x 1080 @60Hz (23").  
Shut down your computer, disconnect your  
old monitor and reconnect your Philips  
Monitor.  
Turn on your monitor and then turn on  
your PC.  
Q7:  
How should I clean the LCD surface?  
Q2:  
What does the recommended refresh  
rate for Monitor?  
Ans.: For normal cleaning, use a clean, soft  
cloth. For extensive cleaning, please use  
isopropyl alcohol. Do not use other  
solvents such as ethyl alcohol, ethanol,  
acetone, hexane, etc.  
Ans.: Recommended refresh rate in Monitors  
is 60Hz, In case of any disturbance on  
screen, you can set it up to 75Hz to see  
if that removes the disturbance.  
Q8:  
Can I change the color setting of my  
monitor?  
Q3:  
What are the .inf and .icm files on the  
CD-ROM? How do I install the drivers  
(.inf and .icm)?  
Ans.: Yes, you can change your color setting  
through OSD control as the following  
procedures,  
Ans.: These are the driver files for your  
monitor. Follow the instructions in your  
user manual to install the drivers.Your  
computer may ask you for monitor  
drivers (.inf and .icm files) or a driver  
disk when you first install your monitor.  
Follow the instructions to insert the (  
companion CD-ROM) included in this  
Press "OK" to show the OSD (On  
Screen Display) menu  
Press "Down Arrow" to select the  
option "Color" then press "OK" to  
enter color setting, there are three  
settings as below.  
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1. Color Temperature;The six settings are  
5000K, 6500K, 7500K, 8200K, 9300K and  
11500K.With settings in the 5000K range  
the panel appears ‘warm,' with a red-white  
color tone, while a 11500K temperature  
yields ‘cool, blue-white toning."  
Q12: What is Image Sticking, or Image Burn-  
in, or After Image, or Ghost Image in  
Monitor panels?  
Ans.: Uninterrupted display of still or static  
images over an extended period  
may cause "burn in", also known as  
"after-imaging" or "ghost imaging",  
on your screen. "Burn-in", "after-  
imaging", or "ghost imaging" is a well-  
known phenomenon in Monitor panel  
technology. In most cases, the "burned  
in" or "atter-imaging" or "ghost imaging"  
will disappear gradually over a period of  
time after the power has been switched  
off.  
2. sRGB; this is a standard setting for ensuring  
correct exchange of colors between  
different device (e.g. digital cameras,  
monitors, printers, scanners, etc)  
3. User Define; the user can choose his/her  
preference color setting by adjusting red,  
green blue color.  
Note:  
A measurement of the color of light radiated  
by an object while it is being heated.This  
measurement is expressed in terms of  
absolute scale, (degrees Kelvin). Lower Kevin  
temperatures such as 2004K are red; higher  
temperatures such as 9300K are blue. Neutral  
temperature is white, at 6504K.  
Always activate a moving screen saver  
program when you leave your monitor  
unattended.  
Always activate a periodic screen  
refresh application if your Monitor will  
display unchanging static content.  
Warning  
Q9:  
Can I connect my Monitor to any PC,  
workstation or Mac?  
Severe"burn-in" or "after-image" or "ghost image"  
symptoms will not disappear and cannot be  
repaired.The damage mentioned above is not  
covered under your warranty.  
Ans.: Yes. All Philips Monitors are fully  
compatible with standard PCs, Macs  
and workstations.You may need a cable  
adapter to connect the monitor to  
your Mac system. Please contact your  
Philips sales representative for more  
information.  
Q13: Why is my Display not showing  
sharp text, and is displaying jagged  
characters?  
Ans.: Your Monitor works best at its native  
resolution of 1920 x 1080 @60Hz. For  
best display please use this resolution.  
Q10: Are Philips Monitors Plug-and- Play?  
Ans.: Yes, the monitors are Plug-and-Play  
compatible with Windows 7/Vista/XP/  
NT, Mac OSX, Linux  
Q11: What kind of wide-angle technology is  
available?  
Ans.: Currently, the IPS type panels offer the  
best Contrast Ratio, compared to MVA,  
or PVA technologies. TN panels have  
improved over the years, but IPS panel  
still gives superior results overTN panel.  
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2010 © Koninklijke Philips Electronics N.V. All rights reserved.  
Philips and the Philips Shield Emblem are registered trademarks of  
Koninklijke Philips Electronics N.V. and are used under license from  
Koninklijke Philips Electronics N.V.  
Specifcations are subject to change without notice.  
Version: M2239CLE1T  
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