Petsafe Pet Fence PIG00 10777 User Manual

Model Number  
PIG00-10777  
stubborn dog  
in-ground fence  
operating and training guide  
Please read thIs eNtIre GuIde before beGINNING  
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This PetSafe Stubborn Dog In-Ground Fence is not a solid barrier. This system is designed to act as a  
deterrent to remind pets by Static Correction to remain in the boundary established. It is important that you  
reinforce training with your pet on a regular basis. Proper fit of the collar is important. A collar worn for too long  
or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this  
condition is commonly known as bed sores.  
Avoid leaving the collar on the dog for more than 12 hours per day.  
When possible reposition the collar on the pet’s neck every 1 to 2 hours.  
Check the fit to prevent excessive pressure; follow the instructions in this manual.  
Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.  
When using a separate collar for a lead, don’t put pressure on the electronic collar.  
Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.  
Examine the contact area daily for signs of a rash or a sore.  
If a rash or sore is found, discontinue use of the collar until the skin has healed.  
If the condition persists beyond 48 hours, see your veterinarian.  
For additional information on bed sores and pressure necrosis, please visit our website.  
These steps will help keep your pet safe and comfortable. Millions of pets are comfortable while they wear  
stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your  
pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily  
checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed.  
You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead to a  
rash or infection.  
The Receiver Collar should not be on your dog when the system is tested. Your pet may receive  
an unintended correction.  
The Boundary Width of the system must be tested whenever an adjustment is made to the  
containment field to prevent unintended corrections to your pet.  
If you use a collar and leash for training, be sure the extra collar does not put pressure on the  
contact points.  
Always remove your dog’s Receiver Collar before performing any Transmitter testing.  
If possible, DO NOT use an AC circuit protected with a Ground Fault Circuit Interrupter (GFCI) or  
Residual Current Device (RCD). In rare cases, nearby lightning strikes may cause the GFCI or RCD  
to trip. Without power your dog may be vulnerable to escape. You will have to reset the GFCI or  
RCD to restore power to the system.  
Use care when mowing or trimming your grass not to cut the loop wire.  
For added protection, when unused for long periods of time or prior to thunderstorms, unplug from  
the wall outlet and disconnect the loop boundary wires. This will prevent damage to the transmitter  
due to surges.  
To prevent an unintended correction, after the Boundary Flags have been placed, be sure to set the  
static correction on the receiver collar back to level 1 tone only.  
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Thank you for choosing PetSafe brand. You and your pet deserve a companionship that includes memorable moments  
and a shared understanding together. Our products and training tools promote a lifestyle of protection, teaching, and  
love — essentials that influence memories for a lifetime. If you have any questions about our products or training your  
To get the most protection out of your warranty, please register your product within 30 days at  
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need to call the Customer Care Center, we will be able to help you faster. Most importantly, PetSafe will never give or  
Table of Contents  
Components................................................................................................................................................................................................5  
Other Items You May Need ........................................................................................................................................................................5  
How the System Works ...............................................................................................................................................................................6  
Key Definitions ............................................................................................................................................................................................6  
Operating Guide.................................................................................................................................7  
Locate the Fence Transmitter..................................................................................................................................................................7  
Lay Out the System .................................................................................................................................................................................7  
Sample Layouts........................................................................................................................................................................................8  
Position the Boundary Wire.....................................................................................................................................................................9  
Connect the Wires to the Fence Transmitter ........................................................................................................................................10  
Prepare the Receiver Collar...................................................................................................................................................................11  
Set the Boundary Width and Test the Receiver Collar..........................................................................................................................12  
Install the Boundary Wire ......................................................................................................................................................................13  
Place the Boundary Flags ......................................................................................................................................................................14  
Fit the Receiver Collar ..........................................................................................................................................................................15  
Training Guide ..................................................................................................................................16  
Be Patient With Your Pet .......................................................................................................................................................................16  
Day 1 - Boundary Awareness.................................................................................................................................................................17  
Days 2 thru 4 - Continue Boundary Awareness.....................................................................................................................................17  
Days 5 thru 8 - Distraction Phase ..........................................................................................................................................................18  
Days 9 thru 14 - Unleashed Supervision................................................................................................................................................18  
Days 15 thru 30 - Pet Monitoring..........................................................................................................................................................18  
Taking Your Pet Out of the Pet Area .....................................................................................................................................................19  
Accessories................................................................................................................................................................................................19  
Troubleshooting ...............................................................................................................................19  
Additional Information..............................................................................................................................................................................20  
System Test ...............................................................................................................................................................................................21  
Transmitter Loop Test................................................................................................................................................................................21  
Wire Break Location Test...........................................................................................................................................................................22  
Terms of Use and Limitation of Liability....................................................................................................................................................22  
Compliance ...............................................................................................................................................................................................23  
Customer Care International.....................................................................................................................................................................23  
Layout Grid................................................................................................................................................................................................24  
Mounting Template...................................................................................................................................................................................24  
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Components  
Fence  
Transmitter  
Boundary Wire - 500 ft.  
Mounting  
Bracket  
Power  
Adapter  
Boundary Flags - 50  
9-Volt Alkaline  
Battery  
Receiver  
Collar  
Mo  
IG00-107  
P
d
e
l
Test Light  
Tool  
N
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m
b
e
r
7
7
stub  
in  
op  
born  
gr  
ound  
er  
atin  
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P
L
EA  
SE  
do  
g
fe  
R
EA  
g
D
an  
T
d
H
IS  
E
tr  
ai  
N
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ce  
id  
e
T
n
ing  
IRE  
GU  
g
ID  
u
E
B
EF  
ORE  
BE  
G
IN  
N
IN  
G
Gel-filled  
Capsules  
Operating and  
Training Guide  
Wire Nuts  
Other Items You May Need  
Additional wire and flags (Part #PRFA-500)  
Tape measure  
Electrical tape  
Gel-filled Capsules  
Additional wire nuts  
Waterproofing compound (e.g. silicone caulk)  
PVC pipe or water hose  
Circular saw with masonry blade  
Staple gun  
Small Phillips screwdriver  
Drill & mounting hardware  
Shovel or lawn edger  
Pliers  
Wire stripping pliers  
Scissors  
Non-metallic collar and leash  
Lighter  
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How the System Works  
A radio signal travels from the Fence Transmitter through a buried wire, marking the boundaries you wish to set for your dog.  
Your dog wears a Receiver Collar that detects the signal at the boundary. As your dog approaches the boundary, the receiver  
issues a warning tone and vibrates. If he proceeds further, he receives a safe but startling Static Correction. While harmless,  
the correction will persuade him to stay in the containment area you’ve established. Boundary flags are a temporary visual aid  
®
for your pet; remove them after training. This PetSafe Stubborn Dog In-Ground Fence has been proven safe, comfortable,  
and effective for pets over 8 pounds.  
Key Definitions  
Pet Area: Area within the Warning Zone where your pet can roam freely.  
Warning Zone: Outer edge of the Pet Area where your pet’s Receiver Collar begins to  
beep and vibrates for  
2 seconds, warning him not to go into the Static Correction Zone.  
Static Correction Zone: Zone beyond the Warning Zone where your pet’s Receiver Collar  
will emit a Static Correction, signaling him to return to the Pet Area.  
Boundary Width: Combination of the Warning Zone and the Static Correction Zone.  
Receiver Collar: Receives the radio signal from the Boundary Wire.  
Correction Level Button: Adjusts the level of Static Correction your pet receives in the  
Static Correction Zone.  
Fence Transmitter: Transmits the radio signal through the Boundary Wire.  
Static  
Correction  
Zone  
Fence  
Transmitter  
Pet  
Area  
Warning  
Zone  
Static  
Receiver Indicator Light: Indicates the level of correction at which the Receiver Collar is  
set. This light also serves as a low battery indicator.  
Contact Points: Delivers the safe Static Correction when your pet moves into the Static  
Correction Zone.  
Correction  
Zone  
Boundary  
Width  
Warning  
Zone  
Power Jack: Where the Power Adapter plugs into the Fence Transmitter.  
Boundary Control Switch: Switch located on the  
Fence Transmitter to adjust according to the length of  
Boundary Wire used.  
Boundary Wire Terminals: Where the Boundary Wires  
connect to the Fence Transmitter in order to complete a  
continuous loop.  
Receiver Collar  
Fence Transmitter  
Boundary Control Switch  
Power Light  
Correction  
Level  
Button  
Loop Indicator Light: Indicates that the Boundary  
Wire makes a complete loop, enabling the signal to be  
transmitted.  
Boundary Width Control: Adjusts the width of the  
Warning and Static Correction Zones. Note: Adjusting  
the knob does not change the level of Static Correction  
on the Receiver Collar.  
Boundary Width  
Control  
Boundary Wire  
Terminals  
Washers  
Loop Indicator Light  
Power  
Jack  
®
Contact Points  
Want professional installation help? Invisible Fence  
Brand installers will come to your home and install your  
®
new PetSafe System for an additional cost. Contact  
your local dealer at 1-877-866-DOGS (3647) or visit our  
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Operating Guide  
Locate the Fence Transmitter  
Step  
Place the Fence Transmitter:  
In a dry, well ventilated, protected area (1A, 1B).  
In an area where temperatures do not fall below freezing (e.g., garage, basement, shed, closet).  
Secured to a stationary surface using the mounting hardware. A mounting template is included in the back of this  
guide.  
At least 3 feet from large metal objects or appliances as these items may interfere with the signal consistency (1C).  
To mount the Fence Transmitter, screw the mounting bracket onto a stationary surface such as a wall, and slide the  
Fence Transmitter onto the bracket. Once you have mounted the Fence Transmitter, the Boundary Wire must exit the  
building. This can be accomplished via a window or through a hole drilled through the wall. Ensure the drill path is  
clear of any utilities. Make sure the Boundary Wire is not cut off or pinched by a window, door, or garage door, as this  
can damage it over time.  
1
To prevent fires and electrical hazards, install the Fence Transmitter in buildings that are in accordance with state and  
local electrical codes.  
1B  
1C  
1A  
3ft.  
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Lay Out the System  
Basic Planning Tips  
Step  
Underground cables can carry high voltage. Have all underground cables marked before you dig to bury  
your wire. In most areas this is a free service. Avoid these cables when you dig.  
2
For information regarding how these underground wires can affect your system’s operation, see Step 3  
Position the Boundary Wire.  
The Boundary Wire MUST start at the Fence  
Transmitter and make a continuous loop  
back (2A).  
2B  
2A  
Twisting the Boundary Wire cancels the  
signal and allows your pet to cross over that  
area without correction. Plastic or metal  
piping will not cancel the signal. Twist the  
Boundary Wire 10 to 12 times per foot to  
cancel the signal (2A).  
10 Twists/ft.  
Design a layout that is suitable for your yard.  
Sample layouts are provided in this section,  
and a grid for designing your layout is  
provided in the back of this guide.  
Always use gradual turns at the corners with  
a minimum of 3 foot radius to produce a  
more consistent boundary (2B). Do not use sharp turns, as this will cause gaps in your boundary.  
To properly contain your pet, we recommend setting a Boundary Width for the Warning and Static Correction  
Zones to approximately 12-20 feet (6 to 10 feet on each side of the wire).  
Avoid making passageways too narrow for your pet to move about freely (e.g., along the sides of a house).  
The Receiver Collar can be activated inside the house if the Boundary Wire runs along the outside wall of the  
house. If this occurs, remove your pet’s Receiver Collar before bringing him inside, decrease the range using the  
Boundary Width Control knob or consider an alternate layout.  
Sample Layouts  
Sample 2 (2E): Perimeter  
C
2D  
2E  
2C  
Loop Using Existing Fence  
(Single Loop) This layout  
allows you to include your  
existing fence as part of your  
layout and keep your pet  
from jumping out or digging  
under your existing fence. It  
reduces the amount of wire  
which will need to be buried.  
From the Fence Transmitter,  
run the wire to A, A to B, B  
to C, C to D, D to E, E to A,  
B
D
A
E
Sample 1: Perimeter Loop (Single Loop) The Perimeter Loop  
is the most common layout. This will allow your pet to freely and  
safely roam your entire property (2C). It can also protect gardens,  
pools and landscaping (2D).  
twist the wires from A back to the Fence Transmitter. See  
the “Install the Boundary Wire” section for more information  
on attaching the wire to a fence.  
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Double Loop  
A Double Loop must be used when you are not establishing the Boundary Zone on all sides of your property.  
When using a Double Loop, the Boundary Wire must be separated by a minimum of 5 FEET to avoid canceling the  
signal. Remember that a Double Loop will require twice as much wire.  
D
2F  
5'  
C
E
2G  
F
2H  
5'  
E
A
B
B
E
F
5'  
B
A
D
A
B
D
C
5'  
A
C
Sample 5 (2H): Lake Access  
(Double Loop) From the Fence  
Transmitter, run the wire to A, A  
to B, make a U-turn and go to C,  
C to D, D to E, make a U-turn  
and follow your path all the way  
back to A keeping wire  
separated at least 5 feet. Twist  
the wire from A back to the  
Fence Transmitter.  
Sample 4 (2G): Front Boundary  
Sample 3 (2F): Front or Back Yard  
Only (Double Loop) From the Fence  
Transmitter, run the wire to A, A to B,  
B to C, C to D, D to E, E to F, make a  
U-turn and follow your path all the  
way back to A, keeping the wire  
separated at least 5 feet. Twist the  
wire from A back to the Fence  
Transmitter.  
Only (Double Loop) From the  
Fence Transmitter, run the wire to A,  
A to B, B back to A keeping the wire  
separated at least 5 feet. Twist the  
wire from A back to the Fence  
Transmitter.  
Sample 6 (2J): Wire Loop Attached to Existing Fence (Double Loop) This  
layout allows you to include your existing fence as part of your layout and keep  
your pet from jumping out or digging under your existing fence. It reduces  
the amount of wire which will need to be buried. Run the wire from the Fence  
Transmitter to A, A to B, B to C, C to D, D to E, E to F, make a U-turn and follow  
your path all the way back to A, keeping the wire separated at least 5 feet. Twist  
2J  
D
5'  
C
E
the wire from A back to the Fence Transmitter. See the “Install the Boundary Wire”  
F
section for more information on attaching the wire to a fence.  
A
B
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Position the Boundary Wire  
Step  
Lay out the Boundary Wire using your planned boundary and test the system BEFORE burying the wire or attaching it  
to an existing fence. This will make any layout changes easier. Work carefully. A nick in the wire insulation can diminish  
the signal strength and create a weak area where your pet can escape.  
Running the Boundary Wire parallel to and within 10 feet of electrical wires,  
Boundary  
3
Wire  
neighboring containment systems, telephone wires, television or antenna cables,  
3A  
or satellite dishes may cause an inconsistent signal. If you must cross any of these,  
do so at 90-degree angles (perpendicularly) (3A).  
10’  
If separating the wire by at least 10 feet from a neighboring containment system’s  
90°  
wire does not reduce the inconsistent signal, contact the Customer Care Center at  
1-800-732-2677.  
10’  
To Twist the Boundary Wire  
Twisting the Boundary Wire cancels the signal and allows your pet to cross over that area safely  
3B  
(3B). The signal cannot be cancelled by running the wire through plastic or metal piping. Using  
shielded cable in place of the Boundary Wire will also not cancel the signal. Refer to figure (3C) for  
the correct method of twisting the wire. You can twist your own wire by cutting two equal lengths  
of Boundary Wire supplied and twisting them together. Anchor one end of the wires to something  
secure and insert the other end in a power drill. Pull the wire taut. The drill enables you to twist  
the wire quickly. Twist the Boundary Wire 10 to 12 times per foot to cancel the signal. Once you  
have completed your boundary layout, insert the twisted wire into the transmitter.  
10 Twists/ft.  
To Splice or Repair the Boundary Wire  
If you need additional Boundary Wire to expand your wire loop, you will need to splice the  
wires together. Note the locations of all splices for future reference.  
Strip approximately 38 inch of insulation off the ends of the Boundary Wires to be spliced  
(3D). Make sure the copper Boundary Wire is not corroded. If the  
Boundary Wire is corroded, cut it back to expose clean copper wire.  
TWISTED WIRES  
BOUNDARY WIRE  
WATERPROOF SPLICE  
3C  
CORRECT  
INCORRECT  
Insert the stripped ends into the wire nut and twist the wire nut around the wires. Ensure  
that there is no copper exposed beyond the end of the wire nut. Tie a knot 3 to 4 inches from  
the wire nut (3E). Ensure that the wire nut is secure on the wire splice.  
3D  
3/8" 3/8"  
Once you have securely spliced the wires together, open the lid of the gel-filled splice capsule  
and insert the wire nut as deeply as possible into the waterproof gel inside the capsule (3F).  
Snap the lid of the capsule shut (3G). For proper system performance, the splice connection  
must be waterproof.  
1
If your splice pulls loose, the entire system will fail. Make sure your splice is secure. Additional  
gel-filled splice capsules and wire nuts are available through the Customer Care Center.  
2
3E  
3F  
3G  
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Additional Boundary Wire  
Acres  
1/4  
1/3  
1/2  
1
Feet of Wire Needed  
Extra direct burial Boundary Wire can be purchased in 500 foot spools  
at the store where you purchased the kit or through the Customer  
Care Center at 1-800-732-2677.  
415  
480  
590  
Note: When adding Boundary Wire, it must act as a continuous loop.  
835  
The table at right indicates the approximate length of Boundary Wire  
needed for a square, Single Loop layout. Length will vary due to the  
amount of twisted wire and layout used.  
2
1180  
1870  
2800  
5
10  
Step  
Connect the Wires to the Fence Transmitter  
Boundary Control Switch  
Boundary Wire (4A)  
4A  
Power Light  
1. Run the Boundary Wire to the Fence Transmitter through a window, under a door,  
through a crawl space vent, or any other appropriate available access. You can also  
drill a hole through your wall.  
2. Strip 3/8 inch of insulation from the ends of the Boundary Wire.  
3. Press the red tabs on the Fence Transmitter and insert the twisted wire into the  
Boundary Wire Terminals. Make sure the wires do not touch each other at the terminals.  
4. Turn the Boundary Width Control knob to 10. This will set the Boundary Width at the  
maximum width.  
4
Boundary Width  
Control  
Boundary Wire  
Terminals  
5. Plug the Power Adapter into the Power Jack and AC Power Outlet.  
6. The Power Light and Loop Indicator Lights should come on. If this does not happen,  
see the “Troubleshooting” section.  
Loop Indicator Light  
Power  
Jack  
Do not install, connect, or remove your system during a lightning storm. If the storm is close enough  
for you to hear thunder, it is close enough to create hazardous surges.  
Risk of electric shock. Use the Fence Transmitter indoors in dry location only.  
If possible, DO NOT use an AC circuit protected with a Ground Fault Circuit Interrupter (GFCI) or  
Residual Current Device (RCD). In rare cases, nearby lightning strikes may cause the GFCI or RCD to  
trip. Without power your dog may be vulnerable to escape. You will have to reset the GFCI or RCD to  
restore power to the system.  
For added protection, when unused for long periods of time or prior to thunderstorms, unplug from the  
wall outlet and disconnect the loop boundary wires. This will prevent damage to the transmitter due to  
surges.  
Surge Protection  
Lightning strikes within 1-2 miles of your installation can create current surges or spikes which may damage your  
unprotected electronic pet containment system. The LP-4100-1 Surge Protector is designed to protect your In-Ground  
Fence from surges or spikes that can reach it via your AC power connection and/or your buried Boundary Wire.  
Important: Standard Surge Protectors will not protect the Transmitter because they do not contain protection for  
the Boundary Wire. Nearly all damage to the Transmitter results from power surges or spikes traveling through the  
Boundary Wire and not the power adapter.  
You may purchase a Surge Protection Kit through the Customer Care Center. The Surge Protection Kit protects the  
system against surges that travel through the power source and/or the Boundary Wire.  
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Prepare the Receiver Collar  
Step  
Your Receiver Collar comes with short Contact Points. Long Contact Points for pets with long  
or thick hair are available through our Customer Care Center. Tighten the Contact Points using  
Test Light Tool (5A) one-half turn beyond finger tight. Check the tightness weekly.  
5A  
To Insert and Remove the Battery  
5
Note: Do not install the battery while the Receiver Collar is on your pet.  
1. Remove the screws with a Phillips screwdriver.  
2. Remove the Battery Lid (5B).  
3. Install a 9-volt alkaline battery (5C).  
4. Replace the Battery Lid (5C).  
5. Reinstall the screws. Do not over-tighten the screws.  
5B  
5C  
If the Receiver Indicator Light is flashing every 4 to 5 seconds, battery  
replacement is required. Remove the old battery from the Receiver  
Collar. Discharge all power by holding the correction level button down  
until the light is no longer illuminated. Replace with a new battery.  
®
A replacement PetSafe 9-volt alkaline battery (PAC11-12067) can be  
found at many retailers. Contact the Customer Care Center or visit our  
To Set the Static Correction Level  
Read all steps before attempting to set the Static Correction Level.  
1. Remove the clear plastic cover with the Test Light Tool to  
expose the Correction Level Button (5D).  
2. With the battery installed, press the Correction Level  
Button and release when the Receiver Indicator Light  
lights up (5E).  
5D  
5E  
3. The Receiver Indicator Light will emit a series of flashes  
representing the Static Correction Level.  
4. Increase the Static Correction Level by pressing and  
releasing the Correction Level Button within  
5 seconds of the previous series of flashes.  
5. After setting the Static Correction Level, replace the cover  
to protect the Correction Level Button.  
The Static Correction levels increase in strength from 1 to 5. Pushing the Correction Level Button while the Receiver  
Collar is on level 5 will cause the Receiver Collar to revert to Level 1. Refer to the Function and Response Table to  
choose the Static Correction level that best fits your pet.  
The Receiver Collar will emit a Warning Tone and vibrate whenever your pet enters the Warning Zone, no matter  
what correction level the Receiver Collar is set to. If your pet continues into the Correction Zone, and the Receiver  
Collar is set to level 2 or above, he will receive a Static Correction. The Receiver Collar is equipped to automatically  
increase the level of Static Correction the longer your pet remains in the Static Correction Zone if the collar is set at  
level 2 or above.  
The Receiver Indicator Light acts as a low battery indicator, ashing every 4 to 5 seconds when battery replacement  
is required. Test your Receiver Collar at least once a month to verify that it is functioning properly and that it  
activates at the Boundary Wire.  
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Anti-Linger Prevention  
The Anti-Linger Prevention feature keeps your dog from staying in the Warning Zone for long periods of time and  
draining the Receiver Collar battery. Your dog will hear a warning tone when he reaches the Warning Zone. If your  
dog does not return to the Pet Area after two seconds, he will receive a continuous Static Correction until he returns  
to the Pet Area.  
Run Through Prevention  
This system includes a unique “run-through” prevention so that your dog cannot escape the Pet Area without  
receiving an increased level of Static Correction. The Receiver Collar automatically increases the Static Correction  
when your dog continues more than 20% of the way through the pet fencing Boundary Width. For example, if the  
signal is detected 10 feet from the wire and your dog enters the Static Correction Zone, this feature is activated  
when he is approximately 8 feet from the Boundary Wire. Your dog will then receive a Static Correction that is  
at an increased level corresponding to the Static Correction level setting on the Receiver Collar. The Receiver  
Collar is equipped to automatically increase the level of Static Correction the longer your pet remains in the Static  
Correction Zone if the collar is set at level 2 or above. The Run Through Prevention sound is an intermittent tone.  
Over Correction Protection  
In the unlikely event that your pet “freezes” in the Static Correction Zone, this feature limits the static correction  
duration to a maximum of 30 seconds. While the system locks out further static correction, the warning tone will  
continue until the pet leaves the Static Correction Zone.  
Function and Response Table  
Indicator Light  
Response  
Static Correction  
Level  
Receiver Collar Function  
Temperament of Pet  
1 Flash  
1
No Static Correction, Tone Plus Vibration Initial Training Mode  
2 Flashes  
3 Flashes  
4 Flashes  
5 Flashes  
2
3
4
5
Low Static Correction  
Timid  
Medium Static Correction  
Medium High Static Correction  
High Static Correction  
Timid or Average  
Average or High Energy  
High Energy  
Flashes once every  
4 to 5 seconds  
Indicates Low Battery  
Set the Boundary Width and Test the Receiver Collar  
Step  
With the Boundary Wire in place and properly connected, it is time to set the containment  
6A  
field and test the system.  
The Receiver Collar should NOT be on your dog when the system is tested.  
6
Note: The Receiver Collar is waterproof, which can make the tone hard to hear.  
The flashing Test Light when held to the Contact Points indicates the Receiver Collar is  
delivering Static Correction. To best utilize the automatic Run-Through Prevention feature,  
the containment Boundary Width should extend at least 6 to 10 feet on each side of the  
Boundary Wire (total Boundary Width of 12 to 20 feet).  
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1. Apply Power to the Fence Transmitter with the supplied Power Adapter.  
2. Set the Boundary Width Control Switch (located on the side of the  
Fence Transmitter) (6A) to the A, B, or C setting based on the total  
length of Boundary Wire used. Setting B is used for most properties. The  
following table will indicate the proper setting.  
Amount of Wire  
Greater than 2400 feet  
Up to 1300 feet  
Setting  
A
B
C
1300 to 2400 feet  
3. The width of the containment field is adjusted using the transmitter’s  
Boundary Width Control knob. Turn the knob counter clockwise until the alarm sounds and the Loop  
Indicator Light is no longer lit. Turn the knob clockwise and increase by 2 numbers. The alarm should turn  
OFF and the light should turn ON.  
The Receiver Collar should not be on your dog when the system is tested. Your pet may receive an  
unintended correction.  
4. Place battery in Receiver Collar. To identify the Warning and Static Correction Zones make sure the Receiver  
Collar is set at level 5 (see Step 5).  
5. Test the Boundary Width of the system by selecting a section of straight Boundary Wire that is at least 50 feet  
long. Start inside the center of the containment field.  
6. Place the Test Light Tool Contacts on the Contact Points on the  
6B  
6C  
Receiver Collar (6B,6C). Hold the Receiver Collar at your dog’s  
neck height with the Contact Points pointing up (6D) and the  
Correction Level Button facing the Boundary Wire. Slowly walk  
toward the Boundary Wire until you hear the warning tone  
(6E). When you hear the warning tone, you have identified  
the Boundary Width distance (Static Correction Zone). Two  
seconds after the warning tone, the test light will begin to  
flash. This flashing light can aid you in identifying the  
Test Light Contacts  
Boundary Width should you have difficulty hearing the tone. To avoid  
having the Receiver Collar go into Over Correction Protection mode,  
walk back into the Pet Area until the toning stops. If the Receiver  
Collar does not tone at the desired range, adjust the Boundary Width  
Control knob to obtain the desired range. Turning the Boundary  
Width Control knob clockwise increases the Boundary Width while  
turning it counterclockwise decreases it (6F). Repeat this activity as  
needed until the Receiver Collar tones between 6 to 10 feet from  
the Boundary Wire. If using a Double Loop layout, you may need to  
6D  
6E  
Boundary  
Wire  
increase the separation of the Boundary Wire and/or increase the size  
of the Boundary Width to achieve the desired range.  
7. Test in a number of different locations around the containment area until you are  
6F  
satisfied that the system is functioning properly.  
5
6
4
3
7
8. Next, walk all around the Pet Area to ensure there are no areas where the Receiver  
Collar may activate from signals coupled onto buried wires or cables. Test the collar  
in and around the inside of the house as well. As mentioned, cable and wires from  
cable TV, electrical or telephone lines may conduct pet fencing signals inside and  
outside the house that can activate the dog’s collar accidentally. While rare, if this  
occurs your Boundary Wire is probably too close to these outside lines and should  
be moved or modified as shown in Figure (3A).  
2
8
1
0
10  
5
6
4
3
7
2
8
1
0
10  
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9. To test the run-through prevention feature, walk towards the Boundary Wire. The  
Receiver Collar should tone and the Test Light should flash brighter as you enter the  
run-through area (6G). If you are satisfied that your system is functioning properly, you  
are ready to start burying the Boundary Wire. If the Receiver Collar did not tone or  
the Test Light did not flash, see the “Troubleshooting” section.  
6G  
Boundary  
Wire  
Install the Boundary Wire  
Step  
Before you begin installing the Boundary Wire, unplug the Fence Transmitter power adapter from the  
outlet.  
To Bury the Boundary Wire  
7
Burying the Boundary Wire is recommended to protect it and prevent disabling the system.  
1. Cut a trench 1-3 inches deep along your planned boundary.  
2. Place the Boundary Wire into the trench maintaining some slack to allow it to expand and contract with  
temperature variations.  
3. Use a blunt tool such as a wooden paint stick to push the Boundary Wire into the trench. Be careful not to  
damage the Boundary Wire insulation.  
To Attach the Boundary Wire to an Existing Fence  
®
The Boundary Wire of the PetSafe Stubborn Dog  
7A  
7B  
In-Ground Fence can be attached to a chain link  
fence, split rail fence, or a wooden privacy fence. The  
Boundary Wire can be attached as high as needed.  
However, make sure the Boundary Width is set at a high  
enough range for the pet to receive the signal. If using  
a Double Loop with an existing fence at least five feet  
tall, run the Boundary Wire on top of the fence and  
return it on the bottom of the fence to get the five foot  
separation needed.  
WEAVE WIRE INTO FENCE  
SINGLE LOOP  
STAPLE WIRE TO FENCE  
STAPLE WIRE  
TO FENCE  
Chain Link Fence (7A): Weave Boundary Wire  
through the links or use plastic quick ties.  
5’  
5’  
Wooden Split Rail or Privacy Fence (7A): Use staples  
to attach Boundary Wire. Avoid puncturing  
the insulation of the Boundary Wire.  
DOUBLE LOOP  
Double Loop with an Existing Fence: Run the Boundary Wire on top of the fence and return it on the bottom of  
the fence to get the five foot separation needed.  
Gate (Single Loop) (7B) : Bury the Boundary Wire in the ground across the gate opening. Note: The signal is still  
active across the gate. Your pet cannot pass through an open gate.  
Gate (Double Loop) (7B): Bury both Boundary Wires across the gate opening while keeping them at least 5 feet  
apart.  
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To Cross Hard Surfaces (driveways, sidewalks, etc.)  
Follow all safety instructions for your power tools. Be sure to always wear your safety goggles.  
Concrete Driveway or Sidewalk (7C): Place the  
Boundary Wire in a convenient expansion joint or create  
a groove using a circular saw and masonry blade. Place  
the Boundary Wire in the groove and cover with an  
appropriate waterproofing compound. For best results,  
brush away dirt or other debris before patching.  
Gravel or Dirt Driveway (7D): Place the Boundary Wire  
in a PVC pipe or water hose to protect the Boundary  
Wire before burying.  
7C  
7D  
Place the Boundary Flags  
Step  
The Boundary Flags are visual reminders for your pet of where the Warning Zone is located.  
1. Place the Test Light contacts on the contact  
points and hold the Receiver Collar at your  
pet’s neck height.  
2. Walk towards the Warning Zone until the  
8A  
8B  
8
Receiver Collar beeps (8A).  
Boundary  
Wire  
3. Place a Boundary Flag in the ground (8B).  
4. Walk back into the Pet Area until the beeping  
stops.  
5. Repeat this process around the Warning Zone  
until it is marked with Boundary Flags every 10  
feet.  
Note: If you cannot hear the beep, see the Test  
Light Instructions in Step 6.  
To prevent an unintended correction, after the Boundary Flags have been placed, be sure to set the static  
correction on the Receiver Collar back to level 1 Tone Only.  
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Fit the Receiver Collar  
Step  
Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact  
Points must have direct contact with your pet’s skin on the underside of his neck.  
Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for  
too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure  
ulcers; this condition is commonly known as bed sores.  
9
Avoid leaving the collar on the dog for more than 12 hours per day.  
When possible reposition the collar on the pet’s neck every 1 to 2 hours.  
Check the fit to prevent excessive pressure; follow the instructions in this manual.  
Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.  
When using a separate collar for a lead, don’t put pressure on the electronic collar.  
Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.  
Examine the contact area daily for signs of a rash or a sore.  
If a rash or sore is found, discontinue use of the collar until the skin has healed.  
If the condition persists beyond 48 hours, see your veterinarian.  
For additional information on bed sores and pressure necrosis, please visit our website. These steps will  
help keep your pet safe and comfortable. Millions of pets are comfortable while they wear stainless steel  
contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is  
very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily  
checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed.  
You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead  
to a rash or infection.  
To assure a proper fit, please follow these steps:  
9A  
1. Make sure that the battery is not installed in the Receiver Collar.  
2. Start with your pet standing comfortably (9A).  
3. Place the Receiver Collar on your pet so that the “PetSafe” logo is facing your pet’s  
chin. Center the Contact Points underneath your pet’s neck, touching the skin.  
4. The Receiver Collar should fit snugly, yet loose enough to allow one finger to fit between a  
contact point and your pet’s neck (9B). Allow your pet to wear the collar for several minutes  
then recheck the fit. Check the fit again as your pet becomes more comfortable with the  
Receiver Collar.  
5. Once you are satisfied with the fit of the Receiver Collar then you may  
9B  
trim any excess collar strap as follows (9C):  
a. Mark the desired length of the Receiver Collar with a pen. Allow for  
growth if your pet is young or grows a thick winter coat.  
b. Remove the Receiver Collar from your pet and cut off the excess.  
c. Before placing the Receiver Collar back onto your pet, seal the edge of  
the cut collar by applying a flame along the frayed edge.  
9C  
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To Re-Thread the Collar  
Slide Buckle  
The slide buckle prevents the collar from becoming  
loose around your pet’s neck.  
Ridges  
The ridges must be facing up; the collar will slip if it is  
not properly threaded.  
Training Guide  
Be Patient With Your Pet  
®
Important: Proper training of your pet is essential to the success of the PetSafe Stubborn Dog  
In-Ground Fence . Read this section completely before beginning to train your pet. Remember that the  
®
PetSafe Stubborn Dog In-Ground Fence is not a solid barrier.  
Have fun with your pet throughout the training process. Training should be fun, fair, rm and consistent.  
Train for 10 to 15 minutes at a time. Don’t try to do too much too quickly. More-frequent short sessions are  
better than less-frequent longer sessions.  
If your pet shows signs of stress, slow down the training schedule, add additional days of training, or  
increase the amount of play time with your pet in the Pet Area. Common stress signals include:  
– Pet pulling on leash toward the house  
– Ears tucked  
Tail down  
– Body lowered  
– Nervous / frantic movement or stiffening of pet’s body  
Your pet must be completely comfortable near the Boundary Flags at the end of every training session. Spend  
at least 5 minutes of “play time” at the completion of each session within 10 feet of the Boundary Flags.  
Finish each training session on a positive note with lots of praise and play.  
Remove the Receiver Collar after each training session.  
Be sure to contain your pet by another means during the training period (e.g. pen, tie-out, leash, etc.).  
During training, if you need to take your pet out of the Pet Area, remove the Receiver Collar and either  
pick your pet up or put him in the car to pass out of the Pet Area.  
Even if you think your pet is responding well to the training, complete the entire training. Reinforcement is  
important!  
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Day 1 - Boundary Awareness  
Phase  
Tone Plus Vibration Training Mode  
Perform three training sessions per day, each lasting 10-15 minutes.  
Goal:  
1
To have your pet learn that the Boundary Flags and warning beep and vibration from the Receiver Collar define  
the new Pet Area.  
Setup:  
Program the Static Correction Level on the Receiver Collar to Level 1 Tone Plus Vibration training mode and  
place it on your pet’s neck..  
Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash.  
10A  
Be sure the extra collar does not put pressure on the Contact Points.  
Have tiny pieces of treats that your pet will find desirable available (hot dogs or lunch meat  
work well).  
Have your pet’s favorite play toy available.  
Steps:  
1. Begin by walking your pet on a leash in the Pet Area. Calmly praise and talk to your pet.  
2. Move toward the Boundary Flags (10A). Keep your mood happy.  
3. With full control of your pet on a leash, walk to the flags. As your pet enters  
10C  
10B  
the Static Correction Zone, the Receiver Collar will begin to beep and vibrate  
(10B). Allow your pet to stay in the Static Correction Zone for up to 2 seconds  
then gently help him back into the Pet Area (10C). Immediately praise and offer  
your pet a treat as he enters the Pet Area, even if you have helped with the  
leash.  
4. Repeat this process at the same Boundary Flag until your pet resists going  
into the Static Correction Zone.  
5. Aim to master 3-4 Boundary Flags per session. Make this FUN! Praise if  
your pet quickly retreats or resists going into the Static Correction Zone.  
Days 2 thru 4 - Continue Boundary Awareness  
Phase  
Introduction to Static Correction  
Perform three training sessions per day, each lasting 10-15 minutes.  
Goal:  
2
To train your pet to stay in the Pet Area and respect the boundary.  
Setup:  
Program the Static Correction Level on the Receiver Collar to Level 2 and place it on your pet’s neck.  
Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash.  
Be sure the extra collar does not put pressure on the Contact Points.  
Have tiny pieces of treats available (hot dogs or lunch meat work well).  
Have your pet’s favorite play toy available.  
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Steps:  
1. Repeat steps 1-5 in Phase One.  
2. If your pet does not respond to the Static Correction, confirm that the Receiver Collar is fitting properly  
according to Step 9 on page 15.  
3. If the Receiver Collar is fitted properly and your pet does not respond to the Static Correction, increase the Static  
Correction Level by 1. Watch for slight reactions at first such as ears up, head turned, looking at the ground.  
4. Stay at the same flag until your pet resists going into the Static Correction Zone.  
Days 5 thru 8 - Distraction Phase  
Phase  
Perform three training sessions per day, each lasting 10 to 15 minutes.  
Goal:  
To train your pet to stay within the Pet Area with distractions outside of the Pet Area.  
Setup:  
3
Program the Static Correction Level on the Receiver Collar to level 2 or higher depending on the reaction results  
from days 2 thru 4.  
Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash.  
Be sure the extra collar does not put pressure on the Contact Points.  
Have tiny pieces of treats available (hot dogs or lunch meat work well).  
Have your pet’s favorite play toy available.  
Create distractions to tempt your pet to enter the Static Correction Zone, such as:  
Have a family member cross from inside the Pet Area to outside of it.  
Throw a ball or treat outside of the Pet Area.  
Have a neighbor walk their pet outside of the Pet Area.  
Gradually increase distraction level. Never coax or call your pet out of the pet area.  
Steps:  
1. With full control of your pet on a leash, have the distraction presented.  
2. If your pet does not move toward the distraction, praise and offer a treat.  
3. If your pet does react to the distraction, allow him to go into the Static Correction Zone.  
4. Help your pet back into the Pet Area if he does not turn back after 2 seconds.  
5. Treat and praise your pet anytime he comes back into the Pet Area with or without help.  
6. Repeat this process with other distractions. Use other family members during this process.  
7. If your pet does not respond to the Static Correction, confirm that the Receiver Collar is fitting properly  
according to Step 9 on page 15.  
8. If the Receiver Collar is fitted properly and if your pet does not respond to the Static Correction, increase the  
Static Correction Level by 1.  
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Days 9 thru 14 - Unleashed Supervision  
Phase  
Training sessions should start at 10-15 minutes, gradually increasing to over an hour.  
Your pet is ready for this step only when he clearly avoids the entire Static Correction Zone, regardless of any  
distractions or temptations. During this step, do not leave your pet unattended.  
Goal:  
4
To give your pet free run of the Pet Area off the leash.  
Setup:  
Adjust the Receiver Collar to the permanent setting appropriate for your pet.  
Steps:  
1. Enter the Pet Area with your pet wearing the Receiver Collar.  
2. Walk around the yard and play with your pet, staying within the Pet Area at all times.  
3. Preoccupy yourself with another task in the yard while watching your pet.  
4. Should your pet escape, take the Receiver Collar off and lead him back into the  
Pet Area.  
Days 15 thru 30 - Pet Monitoring  
Phase  
Your pet is ready to run! Check in on your pet at regular intervals.  
Note: After you are satisfied your pet’s training is complete, remove every other Boundary Flag every  
4 days until all flags are removed. Save Boundary Flags for future use.  
5
Taking Your Pet Out of the Pet Area  
Important: Remove the Receiver Collar and leave it in the Pet Area.  
Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or  
car rides.  
Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is  
within the Pet Area and drive him out of the Pet Area.  
Option 2: Replace the Receiver Collar with a regular collar and leash. Walk your pet  
out of the Pet Area while giving a command such as “OK” at a specific place of the  
Boundary Zone (the end of your driveway, sidewalk, etc.). Always leave the Pet Area  
with a leash at this place and your pet will associate leaving the Pet Area only on a  
leash, only at this place, and only with a person. You may initially need to convince  
your pet to leave the Pet Area with a food treat and lots of praise.  
Note: You may also carry your pet out of the Pet Area.  
Congratulations! You have now successfully completed the training program.  
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Accessories  
®
To purchase additional accessories for your PetSafe Stubborn Dog In-Ground Fence , contact the Customer Care Center at  
Component  
Part Number  
PAC11-12067  
RFA-372  
LP-4100-1  
RFA-41-1  
PRF-275-19  
PUL-275  
Battery - 9-Volt Alkaline  
Power Adapter for the Fence Transmitter  
Surge Protection Kit  
Replacement Collar Strap  
Stubborn Dog Receiver Collar  
Deluxe UltraLight Receiver Collar  
Additional Boundary Wire  
Additional Boundary Flags  
Additional Gel-filled Capsules and Wire Nuts  
Wire & Flag Accessory Kit  
Accessory Pack  
RFA-1  
RFA-2  
RFA-366  
PRFA-500  
RFA-281  
RFA-50  
Wire Break Locator  
Troubleshooting  
Check battery to make sure it is installed properly.  
Receiver Collar is not  
beeping or correcting.  
Check that both lights are lit on the Fence Transmitter. If not, perform the “Transmitter Loop Test” (page 21).  
The Receiver Collar is  
beeping, but the pet is not  
responding to the Static  
Correction.  
Test the Receiver Collar with the Test Light walking toward the Boundary Wire.  
If the Test Light flashes, check the fit of the Receiver Collar.  
Trim your pet’s fur where the Contact Points touch the neck and/or purchase longer Contact Points by  
contacting the Customer Care Center.  
Increase the Static Correction Level.  
Repeat training steps to reinforce training.  
The Receiver Collar has  
to be held on top of the  
Boundary Wire to activate.  
Replace battery.  
Adjust Boundary Width Control knob clockwise to increase the distance from the Boundary Wire that the  
Receiver Collar activates. Verify the Boundary Control Switch is placed at the proper setting according to the  
amount of Boundary Wire used. (See Step 6)  
If using a Double Loop, make sure Boundary Wires are separated at least 5 feet.  
If the Receiver Collar still has to be held on top of the Boundary Wire, perform the “System Test” and/or  
Transmitter Loop Test”.  
The Receiver Collar  
activates inside the house.  
Turn the Boundary Width Control knob counterclockwise to decrease the distance from the Boundary Wire  
that the Receiver Collar activates.  
Make sure the Boundary Wire is not running within 15 feet of the house. The signal can transmit through the  
walls of your house.  
Make sure Boundary Wires are twisted from Boundary to the Fence Transmitter.  
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The Receiver Indicator  
Light is flashing every 4 to  
5 seconds and I have just  
installed a new battery.  
To reset the low battery indicator, remove the battery from the Receiver Collar. Discharge all power by  
holding the correction level button down until the light is no longer illuminated. Reinstall battery.  
I have an inconsistent  
signal.  
Make sure Fence Transmitter is at least 3 feet from large metal objects or appliances.  
Make sure all Boundary Wire turns are gradual with a minimum 3 foot radius.  
Make sure the Boundary Wire is not running parallel to and within 10 feet of electrical wires, neighboring  
containment systems, telephone wires, television or antenna cables, or satellite dishes.  
If a neighboring containment system may be causing an inconsistent signal, move the Boundary Wire farther  
away from the neighboring containment system.  
The Power and Loop  
Indicator Lights are off.  
Check that the Power Adapter is plugged into the Fence Transmitter.  
Check that the Power Adapter is plugged in properly.  
If the system is plugged into a GFCI or RCD outlet, check to see if the circuit has been tripped. Reset the  
GFCI or RCD circuit if required.  
Verify that the outlet is working properly by plugging in a known working item such as a radio.  
Try plugging into another 120-volt outlet.  
If the lights still do not come on, the Fence Transmitter and/or Power Adapter needs to be replaced. Contact  
the Customer Care Center.  
If a Surge Protector is installed, unplug the Surge Protector and plug the power adapter directly into the  
outlet. If the Transmitter operates without the Surge Protector, contact the Customer Care Center for a  
replacement Surge Protector.  
The Power Light is on, the  
Loop Indicator Light is off,  
and the Fence Transmitter  
loop alarm is sounding.  
Check Boundary Wire connections at the Fence Transmitter for proper connection.  
Check for broken or damaged Boundary Wires at outside entry to the house.  
Perform the “Transmitter Loop Test” (page 21) to determine if the Fence Transmitter needs to be replaced.  
If the Fence Transmitter is functioning properly, you have a break in your Boundary Wire. See the “Wire Break  
Location Test” (page 22) section in this guide.  
Additional Information  
Use care when using a weed eater or when digging near the Boundary Wire to prevent damage.  
The system should only be used with healthy pets. Contact your veterinarian if you have concerns about the medical  
condition of your pet (medication, pregnant, heart conditions, etc.).  
®
The PetSafe Stubborn Dog In-Ground Fence is for residential use only.  
The Static Correction will get your pet’s attention, but will not cause harm. It is designed to startle, not to punish.  
Test the Receiver Collar at least once a month to verify that it is functioning properly. Check that it activates at the Boundary  
Wire. Battery life depends upon how often the Receiver Collar is activated.  
Remove the Receiver collar from your pet when indoors for the comfort of your pet.  
Never leave the Receiver Collar on your pet for more than 12 consecutive hours.  
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System Test  
The system test is used to determine the cause of system problems that have not been addressed elsewhere in this guide.  
3
You will need a 10 foot piece of Boundary Wire with 8 inch of insulation removed from each end to use as a test loop wire.  
Follow the steps below to perform the system test:  
1. Remove the Receiver Collar from your dog and make sure it is installed with a good battery.  
2. Unplug the Power Adapter from the Fence Transmitter Power Jack.  
3. Set the Boundary Control switch to B.  
4. Set the Receiver Collar Static Correction Level to 5.  
5. Disconnect the twisted Boundary Wire from the Boundary Wire terminals on the Fence Transmitter by pressing the red  
release levers on the connector and pulling the wires free.  
6. Insert the two ends of the test loop wire into the Boundary Wire Terminals on the Transmitter.  
7. Plug the Power Adapter into Fence Transmitter Power Jack.  
8. Note the original position of the Boundary Width Control knob and turn the Boundary Width control knob to 10 and  
then back to 5.  
9. Place the Test Light Tool Contacts on the Contact Points of the Receiver Collar. While holding the Receiver Collar with  
the Test Light Tool in place, start outside of the test loop and walk toward the loop. Make a mental note of the distance  
between you and the wire when the Receiver Collar activates.  
10. Turn the Boundary Width Control knob to 10 and repeat Step 9. The distance where the Receiver Collar activates should  
be greater than that of Step 9.  
11. If more than one Receiver Collar is used on the system, repeat the above test on each collar.  
12. Interpreting the Results:  
a. If the Power light or the Loop indicator light are not both lit on the Fence Transmitter, or the alarm is on, there is a  
problem with the Transmitter. Contact the Customer Care Center.  
b. If both the Power and Loop indicator lights are on, but the Receiver Collar does not activate on the test loop wire,  
the Receiver Collar is not working. Contact the Customer Care Center.  
c. If both the Power and Loop indicator lights are on and the Receiver Collar is activating at different distances on the  
test loop wire, the problem is in the containment Boundary Wire. Perform the Wire Break Location Test.  
13. When testing is complete, return the Boundary Control Switch and the Boundary Width Control setting to their original  
position.  
14. Repeat the Boundary Width testing from Step 6 on Page 12 until you achieve the desired Boundary Width between 12  
to 20 feet.  
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Transmitter Loop Test  
The Transmitter Loop Test is a simple test to determine the cause of a “Boundary Wire Broken or Disconnected” alarm  
indication. You will need a short 10 foot piece of Boundary Wire with 3⁄8 inch of insulation stripped from both ends.  
The Receiver Collar should not be on your dog when the system is tested. Your pet may receive an unintended  
correction.  
Verify the transmitter is plugged into the AC power outlet and all Boundary Wire connections at the transmitter are  
properly connected. If the Transmitter Power light is on, the Loop indicator light is off, and the alarm is on, continue with  
the following steps:  
1. Remove the twisted wire from the Fence Transmitter Boundary Loop terminals by pushing the red release levers on  
the connector and pulling the wires free.  
2. Insert both ends of the 10 foot wire loop into the Boundary Loop Terminals and recheck the Transmitter Loop  
indicator light and alarm.  
a. If the Loop indicator light is green and the alarm is off, there is a problem with the Boundary Wire. Check for visible  
damage to the wire at the entry into the house. If none is observed, perform the Wire Break Location Test to find  
and correct the wire break in your Boundary Loop.  
b.If the Loop indicator light is still off and the alarm is on, there is a problem with the Fence Transmitter, Contact the  
Customer Care Center for assistance.  
Wire Break Location Test  
Please follow these steps in determining where you have a break in your Boundary Wire:  
1. Locate your original splice(s) and verify they have a good, solid connection.  
2. Check your yard to determine any possible damage to the Boundary Wire (e.g. recent digging, aerating, rodent  
burrowing, or any other noticeable disturbance in your yard next to the Boundary Wire).  
If you still cannot find the break in the Boundary Wire, there are two options for locating it:  
Option 1: Contact the Customer Care Center to purchase a Wire Break Locator that will locate the break in the Boundary  
Wire.  
Option 2: Follow the procedure below:  
1. Unplug the Fence Transmitter.  
2. Connect both ends of your twisted Boundary Wire to one Boundary Wire Terminal.  
3. Measure and cut a Test Wire which is half the length of your total Boundary Wire footage.  
4. Connect one end of Test Wire to the other Boundary Wire Terminal.  
Test  
Wire  
5. Locate the halfway point of your boundary and cut the Boundary Wire.  
6. Splice the other end of the Test Wire to either side of your Boundary Wire where you cut it  
in half.  
7. Plug in the Fence Transmitter and check the Loop Indicator Light. If the Loop Indicator Light is  
on, you can assume the break is in the other half of the Boundary Wire.  
8. If the Loop Indicator Light did not come on, you may assume there is a break in this portion  
of the Boundary Wire. However, there is a small chance of having more than one break in  
your system. Be sure to check both halves of your entire loop.  
9. Replace the damaged Boundary Wire with new Boundary Wire.  
10. Reconnect the Boundary Wire to the Fence Transmitter.  
11. Check the Loop Indicator Light. If the Loop Indicator Light is on, test the system with the Receiver Collar.  
www.petsafe.net  
25  
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Terms of Use and Limitation of Liability  
1. Terms of Use  
This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions  
and notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and  
notices.  
2. Proper Use  
This Product is designed for use with pets where training is desired. The specific temperament of your pet may  
not work with this Product. We recommend that you not use this Product if your pet is less than 8 pounds or if  
your pet is aggressive. If you are unsure whether this is appropriate for your pet, please consult your veterinarian  
or certified trainer.  
Proper use includes reviewing the entire Guide provided with your Product and any specific Caution statements.  
3. No Unlawful or Prohibited Use  
This Product is designed for use with pets only. This pet training device is not intended to harm, injure or  
provoke. Using this Product in a way that is not intended could result in violation of Federal, State or local laws.  
4. Limitation of Liability  
®
In no event shall Radio Systems Corporation be liable for any direct, indirect, punitive, incidental, special or  
consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this  
Product. Buyer assumes all risks and liability from the use of this Product.  
5. Modification of Terms and Conditions  
®
Radio Systems Corporation reserves the right to change the terms, conditions and notices under which this  
Product is offered.  
26  
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Compliance  
FCC/Canada  
This Class B digital apparatus complies with Canadian ICES-003. This equipment has been tested and found to comply with  
the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference when the equipment is operated in a residential environment. This equipment  
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction  
guide, may cause harmful interference to radio communications. However, there is no guarantee that interference will not  
occur in a practical installation. If this equipment causes harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more  
of the following measures:  
Relocate the interfered receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different to that to which the receiver is connected.  
Contact the Customer Care Center at 1-800-732-2677.  
This device complies with Industry Canada Rules. This device complies with part 15 of the FCC Rules. Operation is subject  
to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired operation.  
®
Unauthorized changes or modifications to the equipment, not approved by Radio Systems Corporation, could result in not  
meeting compliance with FCC regulations and could void the user’s authority to operate the equipment.  
Australia  
This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and Media  
Authority).  
Customer Care International  
USA & Canada - Tel: 800-732-2677  
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM  
Australia - Tel: 1800 786 608  
Monday - Friday 8:30 AM - 5 PM  
New Zealand - Tel: 0800 543 054  
Monday - Friday 10:30 AM - 7 PM  
This product has the benefit of a limited manufacturer’s warranty. Details of the warranty applicable to this product  
®
PetSafe Ltd. Redthorn House, Unit 9, Chorley West Business Park, Ackhurst Road, Chorley, Lancashire PR7 1NL, United  
Kingdom.  
www.petsafe.net  
27  
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Layout Grid  
Mounting  
Template  
Drill  
Here  
3.000"  
(7.62 cm)  
Drill  
Here  
®
Radio Systems Corporation  
10427 PetSafe Way  
Knoxville, TN 37932  
1-800-732-2677  
Protected by US Patents 6,538,617.  
400-1416/1  
©2006 Radio Systems Corporation  
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