Luxury
Operation &
Installation Manual
Signature Series (HP15 model)
Excludes Beer Dispenser Models
HP15RS
HP15BS
HP15WS
Form No. Z2305
Rev. 08/07/2012
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Operation & Installation Manual
Signature Series (HP15 model)
Table of Contents
Wooden Wine Rack Trim Finishing.........................................................18
Operation ...............................................................................................................19
General.................................................................................................................19
Interior Light.....................................................................................................19
Loading Products...........................................................................................19
Light Bulb Replacement............................................................................19
Temperature Control Panel......................................................................20
Adjusting the Setpoint...............................................................................20
Checking Product Temperature ...........................................................21
Maintenance ........................................................................................................21
Cleaning ..............................................................................................................21
Cleaning the Condenser...........................................................................21
Troubleshooting.................................................................................................22
Warranty..................................................................................................................24
Introduction..........................................................................................................3
Warranty Registration.....................................................................................3
General Precautions.........................................................................................4
Installation Specifications.............................................................................4
Overall Dimensions and Drawings.........................................................5
Preparing the Space ........................................................................................6
Preparing the Electrical Connections ...................................................6
Unpacking and Moving.................................................................................6
Anti-tip Brackets.................................................................................................7
Installation .............................................................................................................7
Shelving...................................................................................................................8
Door Options .......................................................................................................11
Wood Overlay/Door Lock Installation ..................................................11
Once the unit is completely installed, we suggest you keep this
manual and purchasing documentation in a safe place for future
reference. Should problems occur: refer to the troubleshooting
section of this manual.The information will help you quickly identify
a problem and get it remedied. In the event you require assistance,
please contact the dealer where you purchased your unit.
INTRODUCTION
Congratulations on your purchase of
a
Perlick residential
refrigeration product. Perlick has taken its expertise and experience
into creating the highest quality and most innovative residential
products on the market. Perlick’s product offering gives you the
opportunity to enjoy the functionality and user friendliness in
just about any room of your home, including kitchens, bedrooms,
entertainment rooms, basements and even bathrooms. All Perlick
products are built with commercial-grade stainless steel – providing
you with the beauty and durability for a lifetime of use.
WARRANTY REGISTRATION CARD
To request information or service, the model number and serial
number must be provided. This information is located on the inside
ceiling of the unit and on the warranty registration card included
with information packet shipped with the unit.
This Installation and Operation Manual will answer your questions
about the features, operation and maintenance of your Refrigerated
Cabinet model. If you have questions that are not addressed here,
call 800 558-5592.
IMPORTANT : Read through the included warranty statement
then complete and mail the Warranty Registration Card as
soon as possible to validate the registration date. Warranty
warranty registration is not completed, Perlick will use the date
of sale as the first date of warranty for the unit. Please record the
purchase date of the unit and the dealer’s name, address and
telephone number below.
IMPORTANT : PLEASE READ all instructions completely before
attempting to install or operate the unit. First, as you follow these
Installation and Operation instructions, take particular note of the
DANGER!, CAUTION! and WARNING! symbols when they appear.
This information is important for the safe and efficient installation,
operation and care of your Perlick unit.
MODEL NUMBER:____________________________________
SERIAL NUMBER: ____________________________________
PURCHASE DATE: ___________________________________
DEALER NAME & ADDRESS:
DANGER
Indicates a hazard that will result in serious injury or death if
precautions are not followed.
WARNING
Indicates a hazard may cause serious injury or death if
precautions are not followed.
__________________________________________________
__________________________________________________
__________________________________________________
DEALER PHONE: ____________________________________
CAUTION
Indicates a hazard where minor injury or product damage may
occur if you do not follow instructions.
3
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Operation & Installation Manual
Signature Series (HP15 model)
GENERAL PRECAUTIONS
DANGER
CAUTION
Risk of child entrapment, before you throw away your old
refrigerator or freezer, take off the doors and leave shelves in
place so that children may not easily climb inside.
• Do not lift unit by drawer or door handles.
• Failure to clean the condenser every three (3) months can
cause the unit to malfunction. This could void the warranty.
• Never install the unit behind closed doors. Be sure front
louvered toe plate is free of obstruction. Obstructing the
airflow can cause unit to malfunction, and may void the
warranty.
DANGER
Altering, cutting of the power cord, or removal of the power
cord, removal of power plug, or direct wiring can cause serious
injury, fire and/or loss of property and/or life and will void the
warranty.
CAUTION
Use only genuine Perlick replacement parts. Imitation parts can
damage the unit, and may void the warranty.
WARNING
• Never attempt to repair or perform maintenance on the unit
until the electricity has been disconnected.
• The anti-tip kit must be installed on this unit before it is used.
Never use the drawers, shelves or door as steps or to support
more than they were designed to support.
INSTALLATION INSTRUCTIONS
GENERAL
FINISHED OPENING REQUIREMENTS
• All electrical instructions assume that outlet is located 4 to 10
inches from floor.
15” Signature Series
• Floor must be level in area of installation. Leg levelers are used
for fine-tune adjustment only and should not be used to com-
pensate for floor differences exceeding 1/2-inch.
• When moving unit into position, take care to protect floor sur-
face with cardboard, rugs, etc.
Height
Depth
24”
Width
15”
34-3/8”minimum,
35-1/2”maximum
• Never attempt to move unit without the aid of at least one
other person.
• Always secure door shut prior to moving the unit.
4
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Operation & Installation Manual
Signature Series (HP15 model)
HP15 Models
7
25 " Values may change
16
due to custom pull
Do
o
r
Models
50" Area in which
electrical outlet must be located
with a wood overlay door.
(Figure 1)
24"
with 1/16" tolerance)
1
7
5
"
Power cord 65/8" off floor.*
16
14
"
8
3
15
18
"
1
"
16
16
15
5
11"
1
"
16
1
"
8
5
1
"
8
1
6
"
4
3
1
18
"
16
11"
1
" Min.
4
7
8
11
"
clearance from
a corner to
3
3
21
"
9
16
21
"
9
8
8
26
"
"
26
"
16
1
2" Shelf
adjustability.
acheive 90
door swing.
*34
4
90° Swing
required for
pullout shelf
clearance.
15
15
"
1
16
1
3
"
3
"
2
2
Min clearance
for door swing
4 1/4" Lowest
shelf location.
*3 7/8"
7
8
1
11
"
6
"
4
7
25 " Values may change
16
due to custom pull
with a wood overlay door.
Drawer Models
50" Area in which
electrical outlet must be located
(Figure 2)
24"
1
Power cord 65/8" off floor.*
5
"
16
7
(with 1/16" tolerance)
14
"
8
9 3/16" Max.
product ht.
3
1
6
"
17
"
4
16
1
4
*34
"
7 5/16" Max.
product ht.
10 3/4" Max.
product ht.
1
2
3
10
"
6
"
4
3"
3
13
6
"
8
"
8
16
11
16
Inside drawer
(Top & Bottom)
17
"
*3 7/8"
3
1
"
8
* -Leg leveler can add 3/4” to these dimensions when fully extended
5
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Operation & Installation Manual
Signature Series (HP15 model)
PREPARING THE SPACE
Where a two-prong wall receptacle is encountered or a longer
power cord is required, contact a qualified electrician to have it
replaced in accordance with applicable electrical codes.
Make sure that the space that the opening where the Perlick
cabinet(s) is/are to be installed is properly prepared. Refer to
Figures 1 and 2 on page 5 to ensure proper space dimensions and
electrical service are correct for the model to be installed.
DANGER
Failure to comply with the above electrical guidelines may result
in possible injury, death, fire or loss of property.
CAUTION
Ifcabinetisbeinginstalledunderacountertopitisrecommended
that the countertop be supported by structure other than the
refrigerated cabinet to prevent damage to the counter top.
UNPACKING AND MOVING
IMPORTANT NOTE: For a cabinet door to operate properly, the
door must open a minimum of 90°. Use a minimum 1-1/4-inch
filler in corner installations to assure a 90° door opening. Allow 24”
clearance in front of the unit for full door swing, shelf pull-out or
drawer pull-out.
CAUTION
Do not cut cardboard sleeve covering the unit. Cutting may
result in damage to the exterior of the cabinet.
1. Uncrate the unit outside on a flat surface. Remove the card-
board sleeve by removing the banding holding the sleeve to
the shipping base. Carefully lift the cardboard sleeve up over
the top of the unit.
IMPORTANT NOTE: Make sure the floor under the unit is level
with the surrounding finished floor. Protect a finished floor with
plywood, cardboard or some other suitable material before moving
the unit into place. Failure to do this may result in damage to the
floor.
2. Carefully lift unit off base and onto a hand truck or dolly (this
should be done with a minimum of two people; larger units
may require additional helpers!). Make sure the unit is bal-
anced on transporting device using soft, flexible strapping.
Protect unit surfaces with cloth material where strapping
contacts unit.
PREPARING ELECTRICAL CONNECTIONS
A 115 volt, 60Hz, 15 amp circuit breaker and electrical supply are
required. A separate circuit is required for each Perlick unit installed.
3. Before moving unit, secure door to unit with tape to keep the
door closed.
Follow the National Electrical Code and local codes and ordinances
when installing the receptacle.
4. Carefully move unit to installation site and place in front of
opening.
All Perlick units come equipped with a NEMA 5-15P 90° plug with
a minimum of 5-feet of cord extending beyond the rear of the
cabinet. The electrical outlet must be flush with or recessed into
the back wall.
WARNING
A minimum of two people should lift the cabinet off the base to
prevent possible personal injury.
IMPORTANT NOTE: Never use an extension cord to extend the
power cord to the electrical receptacle.
DANGER
ELECTROCUTION HAZARD
Electrical grounding is required. This appliance is equipped with
a three prong (grounding) polarized plug for your protection
against possible shock hazards.
• Never remove the round grounding prong from the plug.
• Never use a two-prong grounding adapter.
• Never use extension cords to connect power to the unit.
6
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Operation & Installation Manual
Signature Series (HP15 model)
WARNING
ANTI-TIP BRACKETS
Shut off power to the wall outlet before installing unit into the
opening.
WARNING
Unit may tip forward if loaded racks/shelves are all pulled
out at the same time. To prevent tipping and provide a stable
installation, the unit must be secured in place with the anti-tip
brackets provided with the unit.
2. Check that the following are level and square:
• front face and interior opening
• installation opening and floor surface
• countertop bottom front edge
A set of metal anti-tip brackets and necessary hardware is supplied
with the unit. The anti-tip brackets, when properly installed, should
secure the rear legs and prevent the unit from tipping forward.
IMPORTANT NOTE: The floor under the unit must be at the same
level as the surrounding finished floor.
3. If all surfaces are level, refer to Figure 4 (below) and perform
the following:
a. Measure from the floor to the bottom of the front edge of
the countertop.
Some installation sites may require modification to provide a
secure surface for attaching brackets. Refer to Figure 3 (below) for
mounting bracket locations for 15”Signature Series models.
b. Mesure the rear of the unit cabinet from floor to top of
cabinet, at back corners.
IMPORTANT NOTE: If installing on a concrete floor, concrete
fasteners are required and are not included in the Anti-Tip Kit.
c. Adjust rear legs so B measurement equals A measurement.
Using an adjustable wrench or pliers, turn legs counter-
clockwise to raise the unit or clockwise to lower the unit.
Figure 3 - 15” Anti-Tip Kit Drawing
IMPORTANT NOTE: Leveling legs should not extend more than
3/4”from bottom of the unit.
4. Slide cabinet into position. Make sure the rear levelling legs
slide under the anti-tip brackets. Push the unit into the open-
ing until the bottom front edge of the unit is flush with the
surrounding cabinetry, or until the rear legs are tight against
the anti-tip brackets.
Figure 4 - Leveling
INSTALLATION
CAUTION
Finished flooring should be protected with the appropriate
material to avoid damage from moving the unit.
If unit has been laid on its back or sides, place unit upright and
allow minimum of 24 hours before connecting power.
1. Plug in the unit into the 15 amp grounded outlet located
in the installation opening. With power applied to the unit,
check that the lighting and cooling function operate properly,
then turn off power to the wall outlet at the circuit breaker.
7
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Operation & Installation Manual
Signature Series (HP15 model)
Figure 5- Toe Plate Installation
5. Shim the front of the unit so the front face is flush with the
surrounding cabinetry. Adjust the front legs to support the
countertop at the shimmed height. Using an adjustable
wrench or pliers, turn the legs counterclockwise to raise the
unit or clockwise to lower the unit. Countertop should be
resting on top of the unit.
IMPORTANT NOTE: If countertop is not resting entirely on unit top,
shim the countertop to prevent damage to the countertop.
CAUTION
To prevent damage to the countertop and unit underneath, do
not place heavy objects on countertop directly above the unit.
6. Check interior door openings inside the cabinet to ensure
the cabinet is level. Reinstall all shelving and sliding drawers
squarely into slide brackets and proper slide bracket grooves.
When sliding shelving and drawers are installed properly
a click should be heard from both slide bracket retaining
clips and should slide smoothly in the tracks. When sliding
shelving or drawers are pulled out to full extension a stop is
activated to prevent additional pull-out.
SHELVING
CAUTION
Improper shelving or drawer installation may not actuate slide
stop mechanism.
Single Door Refrigerator
The single door unit comes standard with two Industry Exclusive
full-extension black vinyl-coated pullout shelves.
Single Door Wine Reserve
TOE PLATE INSTALLATION
The single door unit comes standard with five full extension
black vinyl coated pullout wine racks capable of storing 20 total
wine bottles. Wine shelves are removable and adjustable to
accommodate oversized (magnum) bottles.
When the unit is secured in place, install the louvered toe plate.
Secure louvered toe plate by snapping the latch into the latch
catch on the unit. Refer to Figure 5 (right) for Toe Plate Installation
Illustration and Figure 6 (page 9) for Toe Plate Wood Overlay
template.
Single Door Beverage Center
The single door unit comes with two full-extension black vinyl-
coated wine racks and one Industry Exclusive full-extension black
vinyl-coated pullout shelf allowing for storage of both wine and
beverages. Shelving positions are adjustable.
CAUTION
The louvered toe plate must be removed to service the unit. The
floor cannot interfere with removal. The louvered sections must
not be covered or obstructed to prevent proper air circulation.
IMPORTANT NOTE: To achieve maximum performance, interior
louver openings and fan guard openings should never be
obstructed.
8
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Signature Series (HP15 model)
Figure 6- Toe Plate Wood Overlay Template
9
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Signature Series (HP15 model)
Adjusting Full-extension Shelving
Figure 7- Tab location
1. Pull the shelf out to its farthest position. Locate the tabs in
the middle of both extenders (Figure 7). Lift one tab up while
pushing the opposite tab down and pull shelf out.
2. Reposition each bracket separately. Grasp the middle of
the bracket, pull the front end up and out, then forward to
remove (Figure 8).
3. Place bracket at the desired position. Push the rear hook into
the rear key slot. Set front of the bracket on the wall hook.
4. Repeat for other bracket(s).
5. Push extenders completely into the unit. Align the shelf
grooves with the extenders and slide completely into the
unit.
Lift one tab up while pushing the
opposite tab down and pull shelf out
Drawers
Figure 8 - Bracket and extender location
Drawer units (available in Refrigerator units only) come standard
with two drawers for 15” units. Like shelving, drawers are full-
extension.
To remove drawers:
1. Pull the drawer out to its farthest point.
2. Locate the tabs in the middle on both sides of the extenders.
Press left tab up and right tab down; pull shelf out.
3. Move each extender separately. Hold the middle of one ex-
tender, pull the front up then move extender 1/2-inch to the
inside of unit. Pull up, then out.
4. Place extender at desired height, place rear standoff screw
into rear pilaster, slide back. Place front stand-off screw into
front pilaster, slide down.
To remove brackets,
remove shelf, lift front
of bracket to disengage
the front key slot, and
pull forward to disengage
the rear key slot.
5. To return drawer, first push both extenders completely in
then line up the shelving grooves and slide easily into the
unit.
CAUTION
Completely empty the drawer before removing.
10
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Signature Series (HP15 model)
DOOR OPTIONS
Perlick residential units offer a variety of door panel design
alternatives; solid stainless steel, solid wood overlay, glass with
stainless steel trim and glass with wood overlay trim.
Door Lock Installation (optional)
When installing to wood overlay, perform lock installation before
mounting wood overlay to door.
1. See Figure 9 (below), attaching mounting bracket to wood
overlay.
2. Insert lock body and attach with nut.
Solid stainless steel and stainless steel glass doors are shipped from
the factory with decorative stainless steel panels and handles in
place on the appliance.
Lock installation drawings:
Refer to Figure 13 for Lock Installation on solid wood overlay panel
(page 15).
Refer to Figure 14 for Lock Installation on glass wood overlay panel
(page 16).
Solid wood overlay and glass wood overlay doors are designed to
accept a decorative front panel to match surrounding cabinetry
and door handles. The panel and door handles are supplied by the
customer.
Refer to Figure 15 for Lock Installation on drawer wood overlay
panel (page 17).
All Perlick units accept any of the above door configurations and
are fully interchangable.
IMPORTANT NOTE: Glass with stainless trim and glass with wood
trim may sweat in conditions with relative humidity over 75%.
Figure 9 - Lock installation
Mounting bracket
Nut
WOOD OVERLAY INSTALLATION
Before beginning installation, check all components for proper fit
and finish.
Lock strike
Lockwasher
WARNING
Lock body
• All overlay doors require a trim panel of at least 3/4”thick.
• The solid wood overlay panel should not weight more than
20 pounds.
Screw
Lock bracket
• The glass wood overlay panel should not weight more than
10 pounds.
The following instructions cover installing a solid wood overlay or
glass wood overlay panel and handle to a door or drawer.
IMPORTANT NOTE: Contact the factory or visit www.
bringperlickhome.com for full size wood overlay panel layouts.
Once on the site, select ‘Service and Support’ from the top menu
bar and click on‘Wood Overlay Templates’. Take care in chosing the
correct template for your specific model.
IMPORTANT NOTE: You must install optional lock and handle
PRIOR to mounting the wood overlay onto the door frame.
Panel drawings:
Refer to Figure 10 for solid wood overlay panel (page 12).
Refer to Figure 11 for glass wood overlay panel (page 13).
Refer to Figure 12 for drawer wood overlay panel (page 14).
11
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Figure 10 - Solid wood overlay panel template
12
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Figure 11- Glass wood overlay panel template
13
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Figure 12 - Wood overlay drawer panel template
14
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Signature Series (HP15 model)
Figure 13 - Lock installation, solid wood overlay door panel
15
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Signature Series (HP15 model)
Figure 14 - Lock installation, wood overlay glass door panel
16
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Signature Series (HP15 model)
Figure 15 - Lock installation, wood overlay drawer panel
17
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Handle Installation
WOODEN WINE RACK TRIM FINISHING (optional)
CAUTION
All wine racks come with sleek stainless steel fronts. Unfinished solid
hardwood fronts are optional and can be removed and replaced
with other wood to match your cabinetry. See Figure 16 (below) for
wine rack face details.
Handle mounting on wood overlay door should be mounted on
overlay panel only (not the door) to avoid damage to the factory
door.
1. Handle must be attached to overlay before mounting overlay
onto door. Mark rear of wood overlay planel with handle
fastening locations.
2. Drill through wood overlay panel at marked locations taking
care not to damage the wood overlay panel.
IMPORTANT NOTE: The unfinished faces should be finished and
sealed. In many cases, stains and/or finishes have odors that may
be objectionable in an enclosed area. Do not stain or finish wood
faces while in unit. To remove the front wood face from the wine
shelf, simply pull out the wine shelf and remove the fasteners.
Finish as desired, and when completely dry, reinstall with fasteners.
3. Countersink screw heads so screw heads are flush with back-
side of panel. Attach handle to overlay panel.
CAUTION
Figure 16 - Wooden Wine Rack Trim Design
Proper wood working materials and equipment should be used
to avoid damage or errors in workmanship.
Wood Overlay Panel Installation
Scan the QR code to the right with
your smart phone to watch a How-To
video on how to install Wood Overlay
panels onto Perlick doors, otherwise,
follow the instructions below.
1. With the unit secured in position, open the door and make
sure panel’s pre-drilled holes align with door frame holes.
2. Loosely attach four corners of the overlay panel to the door
using #10 x 1”wood screws, installed through the door frame
from the rear.
3. Check for overall wood overlay panel fit, position and func-
tion. Make minor adjustments as necessary. When panel is
properly aligned, tighten mounting screws securely. Install
the rest of the mounting screws and tighten securely.
CAUTION
Do not over-tighten wood overlay attachment screws as this
may damage the factory supplied door frame.
18
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Signature Series (HP15 model)
OPERATION
General
The unit is equipped with a state-of-the-art refrigeration system.
The cabinet is equipped with an adjustable digital temperature
controller and LED display.
Interior Light
The unit is equipped with an interior light that illuminates when
the door is open. The cabinet also comes standard with a manual
light switch located on the control box for displaying your products
through a glass door.
Always ensure that the manual switch is in the off position before
closing a solid wood or stainless door. If manual light switch is
left on for an extended period of time it may increase the cabinet
temperature, especially at the top and cause the refrigeration
system to run longer.
Loading Product
IMPORTANT NOTE: Before storing perishables, allow unit to run
for a minimum of 24 hours to allow temperature stabilization after
start-up.
When loading items into the unit, do not block internal louvers and
fan guard openings or performance will be decreased.
LIGHT BULB REPLACEMENT
To replace a defective or burnt out light bulb, unscrew the bulb
counterclockwise and replace with an identical 15-watt bulb or
smaller (Perlick replacement bulb number 67026).
19
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TEMPERATURE CONTROLLER
(not engaged)
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Signature Series (HP15 model)
IMPORTANT NOTE: Dependent on the mode and configuration, the controllers have been programmed to only allow a temperature
adjustment within a specified range. See chart below for the specified range allowed for your cabinet:
HP15 Models
Description
Refrigerator
Model No.
HP15RS
Set Point
38°F
Range
30°F to 42°F
30°F to 48°F
40°F to 68°F
Beverage Center
Wine Reserve
HP15BS
42°F
HP15WS
45°F
CHECKING PRODUCT TEMPERATURE
CLEANING AND OTHER MAINTENANCE
To accurately check the temperature of product stored in the
refrigerated compartment insert an accurate thermometer into a
plastic (non-breakable) bottle, partially filled with water. Tighten
the bottle cap securely.
CAUTION
Shut off electricity to the unit before cleaning the condenser
and other routine maintenance.
To clean stainless steel exterior or interior surfaces, use a soft, non-
abrasive stainless steel cleaner to wipe down the surfaces. If you
have difficulty finding a good cleaner, try Signature Polish from
Signature Limited Laboratory, P.O. Box 13436, Dayton, OH 45413-
0436; or call toll-free at (877) 376-5474. Glass panels can be cleaned
using any standard glass cleaner available on the market today.
Place the bottle in the desired area for 24 hours. Refrain from
opening the unit during testing period. After 24 hours, check the
temperature of the water. Adjust the control settings if necessary.
You Perlick unit is pre-set in order to achieve the recommended
temperature range when installed in a 70°F ambient room
temperature. Factors which affect the internal temperatures of the
refrigerated cabinet include:
• Temperature setting
• Room temperature where installed
To clean interior and exterior non-metallic surfaces and removable
parts, wash with a mild solution of soap and lukewarm water with
a little baking soda. Rinse and dry thoroughly. Avoid getting water
on lights, controllers, fan motors and unfinished wood wine rack
faces.
• Number of times the door is opened and closed
• Length of times the door is left open
• Style of door installed
• Door gasket sealing and condition
CAUTION
• Amount of time the internal light is illuminated
• Installaion in direct sunlight or near a heart source
Do not use abrasive cleaners or cloths on any of the interior or
exterior surfaces or removable parts.
Cleaning the Condenser
The condenser should be cleaned every three (3) months. The
condenser is located behind the toe plate (Figure 6). Remove the
toe plate and use a soft bristle brush and vacuum to remove the
dust and lint. Avoid damaging or crushing the condenser fins or
tubing. Upon completion, reinstall the toe-plate.
CAUTION
Failure to clean the condenser could result in temperature loss
or mechanical failure. Clean this area every three months.
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Signature Series (HP15 model)
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE:
Iftheunitappearstobemalfunctioning,readthroughNORMALOPERATIONfirst.Iftheproblempersists,checktheTROUBLESHOOTING
GUIDE. Locate the problem in the guide and refer to the cause and its remedy before calling for service. The problem could be
something which can be solved without a service call.
DANGER
NEVER ATTEMPT TO REPAIR OR PERFORM MAINTENANCE ON THE UNIT UNTIL THE MAIN ELECTRICAL POWER HAS BEEN
DISCONNECTED!
Problem: No interior light
• Is the bulb loose?
• Is the bulb burnt out?
Problem: Light stays on when door is closed
• Manual ON/OFF light switch is turned ON
• Is the door switch making contact with the door?
Problem: Noise during operation
• Certain sounds are normal. Soft sounds from the compressor, fan motor and valves will be heard
Problem: Controller display is flashing“P1”
• There is a thermostat probe failure
Problem: Controller display is flashing“HA”
• The internal compartment temperature has exceeded the high temperature alarm preset value for over 30 minutes.
• Check to ensure door is closed
• Check door gasket seal
• Has warm product been placed in the cabinet?
• Is the condenser clean?
• In the louvered toe plate obstructed?
• Has the surrounding ambient temperature changed dramatically?
• Is the interior light ON?
Problem: Controller display is flashing“LA”
• The internal compartment temperature has exceeded the low temperature alarm preset value for over 30 minutes
• Check to ensure door is closed
• Check for gasket seal
• Has the surrounding ambiant temperature changed dramatically?
Problem: Controller display is flashing“EE”
• The controller has a data or memory failure
Problem: The refrigerated cabinet isn’t running
• Is there electrical power to the unit?
• Is your home circuit breaker or fuse on?
• Is your ON/OFF key pad on?
• Is your condenser area clean?
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Operation & Installation Manual
Signature Series (HP15 model)
Problem: The refrigerated compartment is warmer than usual
• Is your control set properly?
• Is the light staying on?
• Is your condenser area clean and free of obstructions?
• Has the door been open for a long time or more frequent door openings occured?
• Are the internal louvers and fan guard openings obstructed?
• Has warm product been placed in the cabinet?
Problem: The refrigeration system runs for long periods of time
• Is the condenser area clean and free of obstructions?
• Have the doors been open for a long time or more frequent door openings occured?
• Has warm product been placed in the cabinet?
• On hot days and in warm room temperatures the system will run long
Problem: Condensation forms inside the refrigerated compartments
• This is normal during high humidity and frequent door openings
• Are the doors closing and sealing properly?
Problem: Condensation forms on the outside of the unit
• During periods of high humidity some condensation might appear on outside surfaces. The condensation will disappear when the
humidity drops. Meanwhile, be sure doors are closing and sealing properly. If condensation persists, contact your Perlick Factory
Authorized Service Center.
You need product information:
• Contact your selling dealer
• Call (800) 558-5592 for factory assistance on planning, installation or product information.
• Write to: Perlick Corporation, Customer Service Department, 8300 West Good Hope Road, Milwaukee, WI 53223
• E-mail us at [email protected]
You need product service:
• Check the model and serial number of your unit located on the label attached to the inside top of the cabinet. Then call your
Perlick FactoryAuthorized Service Center. For the location of the Service Center in your area, contact your dealer, inquire via the
Corporation, Customer Service Department, 8300 West Good Hope Road, Milwaukee, WI 53223, e-mail us at
You need replacement parts or accessories:
• Use only genuine Perlick replacement parts and accessories. Genuine Perlick parts and accessories are designed to work correctly
with Perlick products and offer superior service life. The use of non-Perlick parts can damage the unit and may void the warranty
• Check the model and serial number of your unit located on the label attached to the inside top of the cabinet. Then call your
Perlick Factory Authorized Service Center. For the location of the Service Center in your area, contact your dealer, inquire via the
53223, call 800/558-5592 or e-mail us at [email protected]
23
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Operation & Installation Manual
Signature Series (HP15 model)
RESIDENTIAL PRODUCTS WARRANTY
1A. PERLICK RESIDENTIAL REFRIGERATION PRODUCTS LIMITED WARRANTY
(excludes H50IM Clear Ice Makers; see warranty on page 31)
ENTIRE PRODUCT - Full Three Year Warranty*:
For three (3) years from date of original purchase, Perlick Corporation’s warranty covers all parts and labor to repair or replace any
part of the product, which proves to be defective in material and workmanship.
ADDITIONAL - Fourth through Sixth Year Limited Parts Only Warranty:
During the three (3) years following expiration of the Three Year Warranty*, Perlick will supply replacement parts only for the
hermetically sealed refrigeration system with consists of the compressor, condenser, drier, connecting tubing, evaporator and hot
gas bypass valve.
*You must register your product within 90 days of purchase to receive the Full Three Year Warranty. Without registration, you will receive the
standard Full Two Year Warranty with the additional Third through Sixth Year Limited Parts Only Warranty.
TERMS:
The Perlick Warranty applies to products installed in the fifty United States, the District of Columbia or the ten provinces of
Canada.
All service provided by Perlick Corporation under the above warranty must be performed by authorized Perlick service
representatives, unless otherwise specified by Perlick.
Service will be provided in the home during normal business hours.
This warranty applies only to products installed for normal residential use, it does not include adjusting the controls, door reversal,
light bulb or cleaning the condenser.
This warranty is extended only to the original purchaser of the Perlick product.
The above warranty does not apply if:
• Failure of product was due to transportation
• Product was: improperly installed, misused, abused, operating with low voltage, wiring not conforming to electrical codes,
improperly maintained or modified.
• The original Bill of Sale, delivery date or serial number cannot be verified.
• Defective parts are not returned for inspection if so required by the Perlick Corporation.
To receive parts and or service and the name of the nearest Perlick authorized service representative, contact your Perlick dealer,
distributor or Perlick Corporation’s Customer Service Department; 8300 West Good Hope Road, Milwaukee Wisconsin, 53223; call
This limited warranty is in lieu of any other warranty, expressed or implied, including, but not limited to any implied warranty of
merchantability or fitness for a particular purpose; provided however, that to the extent required by law, implied warranties are
included but do not extend beyond the duration of the express warranty first set above. Perlick’s sole liability and your exclusive
remedy under this warranty are set forth in the initial paragraph above. Perlick Corporation shall have no liability whatsoever for
any incidental, consequential or special damages arising from the sale, use or installation of the product or from any other causes
whatsoever, whether based on warranty(expressed or implied) or otherwise based on contract, tort or any other theory of liability.
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Operation & Installation Manual
Signature Series (HP15 model)
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may
also have other rights, which vary, from state to state.
1B. PERLICK H50IM CLEAR ICE MAKER LIMITED WARRANTY
ENTIRE PRODUCT - Full One Year Warranty:
For one (1) year from date of original purchase, Perlick Corporation’s warranty covers all parts and labor to repair or replace any
part of the product, which proves to be defective in material and workmanship.
TERMS:
The Perlick Warranty applies to products installed in the fifty United States, the District of Columbia or the ten provinces of
Canada.
All service provided by Perlick Corporation under the above warranty must be performed by authorized Perlick service
representatives, unless otherwise specified by Perlick.
Service will be provided in the home during normal business hours.
This warranty applies only to products installed for normal residential use, it does not include adjusting the controls, door reversal,
light bulb or cleaning the condenser.
This warranty is extended only to the original purchaser of the Perlick product.
The above warranty does not apply if:
• Failure of product was due to transportation
• Product was: improperly installed, misused, abused, operating with low voltage, wiring not conforming
• electrical codes, improperly maintained or modified.
• The original Bill of Sale, delivery date or serial number cannot be verified.
• Defective parts are not returned for inspection if so required by the Perlick Corporation.
To receive parts and or service and the name of the nearest Perlick authorized service representative, contact your Perlick dealer,
distributor or Perlick Corporation’s Customer Service Department; 8300 West Good Hope Road, Milwaukee Wisconsin, 53223; call
This limited warranty is in lieu of any other warranty, expressed or implied, including, but not limited to any implied warranty of
merchantability or fitness for a particular purpose; provided however, that to the extent required by law, implied warranties are
included but do not extend beyond the duration of the express warranty first set above. Perlick’s sole liability and your exclusive
remedy under this warranty are set forth in the initial paragraph above. Perlick Corporation shall have no liability whatsoever for
any incidental, consequential or special damages arising from the sale, use or installation of the product or from any other causes
whatsoever, whether based on warranty (expressed or implied) or otherwise based on contract, tort or any other theory of liability.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may
also have other rights, which vary, from state to state.
25
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Form No. Z2305
Rev. 08/07/2012
8300 West Good Hope Road • Milwaukee, WI 53223 •
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