Pella Door 35123 User Manual

Updated 4/10 35123  
Owner’s Guide and Installation Manual  
PELLA® EXPRESS INSTALL® STORM DOOR MODELS  
NOTE TO THE INSTALLER: This Owner’s Guide and Installation Manual is the property of the  
homeowner. Please leave it with the homeowner upon completion of the installation.  
Recommended Tools  
2
1
Phillips  
Screwdriver #2  
Power Drill with  
3/32” drill bit  
Tape Measure  
For safety reasons, the assistance of a second person is recommended when handling the door.  
Read the legend below in order to easily follow along and install your storm door.  
For reference, the storm door assembly is illustrated on page 2.  
Legend  
1
2
3
Follow the steps in order, from 1 to 35.  
I
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RED objects are the action items for that step.  
r
t
Steps in BLUE apply to LEFT HINGE configurations ONLY.  
(Hinge side will be determined in a later step.)  
Steps in GREEN apply to RIGHT HINGE configurations ONLY.  
(Hinge side will be determined in a later step.)  
MUST READ!  
Instructions in this box style are IMPORTANT!  
Lay door flat.  
Before discarding the carton, make sure ALL parts are  
accounted for -- check in carton roll-ups.  
To order replacement parts, call  
1-800-374-4758  
Loose Parts  
(in Roll-up)  
or visit us at  
Loose Parts  
Please have your registration number  
ready when you contact us either by  
telephone or on the internet.  
Carton  
Roll-up  
Carton  
Roll-up  
TROUBLE SHOOTING GUIDE  
is located on page 12 of this manual.  
Hardware  
Kit(s)  
The carton material is recyclable  
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Remember  
this is the  
INTERIOR SIDE  
of the door  
START  
Your Installation  
R
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1
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Turn door  
over.  
n
Remove  
shipping clips.  
Remove glass  
and screen.  
2
Align  
outer  
edges  
C
e
n
te  
r in  
O
p
e
n
in  
g
FIRST, center header  
frame in entryway  
opening ...  
... THEN,  
align with face of  
brickmold.  
Predrill the  
two holes.  
4
5
3
Secure with  
jamb screws.  
“Jamb Screw Bag”  
Drill 3/32”  
Pilot Holes  
Qty.  
2
unpainted  
#8 x 3/4” Pan Head  
Determine the side you want your door to hinge.  
6
Right Hinge  
Orientation  
Left Hinge  
Orientation  
viewed from outside  
viewed from outside  
Continued  
on page 4  
LEFT HINGE  
Watch for this color  
throughout the manual  
RIGHT HINGE  
Watch for this color  
throughout the manual  
3
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Continued  
from page 3  
This is  
the TOP  
of Your  
Door  
Position door for  
LEFT hinge or  
RIGHT hinge.  
7
Right  
Hinge  
Illustration  
RIGHT HINGE DOORS  
position metal plate  
on this side  
LEFT HINGE DOORS  
position metal plate  
on this side  
Left Hinge  
Illustration  
the TOP  
of Your  
Door  
This is  
Inside  
Facing  
UP  
Factory  
Drilled  
Holes  
Remove any protective film.  
8
Slide bottom expander tight onto bottom of door.  
NOTE: Bottom expander is packaged with the handle  
for Select® 6000 models.  
Secure with screws  
(Bag taped inside expander).  
9
#6 x 1/2” Pan Head  
Use a HAND  
screwdriver  
Qty.  
2 (Extra screw provided)  
10  
Place  
installation  
support block  
on door’s  
HINGE side.  
Left Hinge  
Right Hinge  
Continued  
on page 5  
4
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Continued  
from page 4  
Set door in opening  
(resting on bottom spacer from step 10).  
11  
12  
Right  
Hinge  
Illustration  
Hold tight to hinge side.  
Left Hinge  
Illustration  
Predrill the five hinge  
side hole locations.  
Secure with screws.  
Drill 3/32”  
Pilot Holes  
Qty.  
5
“Mounting Frame Screw Bag”  
unpainted  
#6 x 1” Pan Head  
Installation  
Support Block  
Open the door.  
Predrill the eight holes.  
Secure with screws.  
13  
14  
Right  
Hinge  
Illustration  
Drill 3/32”  
Pilot Holes  
“Jamb Screw Bag”  
unpainted  
#8 x 3/4” Pan Head  
Qty.  
8
Left Hinge  
Illustration  
Remove and discard  
installation support block.  
Continued  
on page 6  
Remove  
and  
Discard  
5
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Continued  
from page 5  
Install horizontal strips  
first (top then bottom)  
Horizontal  
Retainer  
Strip  
15  
Install  
Install Both  
Both  
Top  
Left and  
t
Vertical  
Right  
e
S
and  
Bottom  
Retainer  
Strip  
n
i
Install glass panel.  
e
c
a
l
IMPORTANT:  
Hold glass in place  
while installing  
retainer strips.  
Secure with  
retaining strips.  
Predrill the five hole locations.  
Secure with screws.  
16  
17  
Drill 3/32”  
Pilot Holes  
Qty.  
5
“Mounting Frame Screw Bag”  
unpainted  
Right  
Hinge  
Illustration  
#6 x 1” Pan Head  
Left Hinge  
Illustration  
Remove shipping strap and  
“Do not cut” label.  
Continued  
on page 7  
6
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Continued  
from page 6  
Break-off Tab  
(Remove if necessary)  
18  
Position top  
mounting frame.  
Note: if you have  
interference with siding,  
remove the break-off tab  
with a pliers, then caulk  
along the back surface, for  
protection from rain.  
Leave this  
plate in  
place  
Right  
Hinge  
Illustration  
19  
Close door.  
Left Hinge  
Illustration  
R
e
s
t
Rest mounting frame  
on door.  
o
n
D
o
o
r
Predrill the two  
hole locations.  
Factory  
Installed  
Spacer  
Secure with screws.  
Drill 3/32”  
“Mounting Frame Screw Bag”  
unpainted  
#6 x 1” Pan Head  
Qty.  
Pilot Holes  
2
Remove the two spacers.  
20  
R
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D
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21  
Remove the two  
yellow clips.  
R
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v
D n  
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Factory  
Installed  
Spacer  
a
r
Re-install the screws.  
Install  
your  
handle  
set.  
Go to the seperate  
hardware instruction  
sheet in the handle kit  
H
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w
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Kit  
d
22  
r
a
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t
H
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I
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Continued  
from  
Hardware  
Instruction  
Remove the two hole plugs  
from the closer bases.  
23  
Insert into the factory  
drilled holes near the top  
corners of the door.  
Hole Plugs  
Break off of closer base  
Qty.  
2
Determine which  
side to install  
the closers.  
[Right versus Left].  
LEFT HINGE Install Closers  
on This Side.  
24  
25  
RIGHT HINGE Install Closers  
on This Side.  
Align closer base arrow with  
small notch on mounting frame  
(install both top and bottom).  
Approx  
1-1/2”  
Right Hinge  
Illustrated  
Interior  
Side  
of the  
Door  
Align  
Arrow  
with  
Notch on  
Mounting  
Frame  
Top  
Closer  
Location  
(Right Hinge)  
Right  
Hinge  
Illustration  
Rest Against  
Back of  
Mounting  
Frame  
Bottom  
Closer  
Predrill holes(3/32” bit).  
Secure with screws.  
Location  
(Right Hinge)  
26  
Drill 3/32”  
Pilot Holes  
Qty.  
4 each  
Align Arrow  
with Notch on  
Mounting Frame  
“Closer Screw Bag”  
Unpainted  
#10 x 1 1/2” Pan Head  
Left Hinge  
Illustration  
Top  
Closer  
Location  
Break off alignment tabs.  
27  
Bottom  
Closer  
Location  
Approx  
1-1/2”  
Continued  
on page 9  
8
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Continued  
from  
To Use:  
TOP  
Closer  
Locate  
the top  
and  
bottom  
closers.  
Open the door,  
then tap then button.  
One-Touch®  
Button  
28  
page 8  
One-Touch®  
Closer  
To Close:  
Nudge the door  
open slightly.  
BOTTOM  
Closer  
Slide top and bottom closers  
onto their bases.  
29  
Rotate bottom closer as shown.  
Right Hinge  
Illustration  
Right  
Hinge  
Illustration  
Bottom Closer: Rotate so  
®
One-Touch Button  
S
Points Up  
l
i
d
e
Top  
Closer  
Bottom  
Closer  
with One-Touch  
Button  
®
Pin door bracket onto closer  
assembly.  
30  
Left Hinge  
Illustration  
Top  
Closer  
Bottom  
Closer  
Close door.  
Secure door bracket  
with screws.  
31  
Adjust closer speed  
with adjustment screw.  
Discard clips  
(top and bottom).  
32  
33  
Factory  
Drilled  
Holes  
Adjustment  
Screw  
Qty.  
2 each  
“Closer Screw Bag”  
color matched to door  
#10 x 5/8” Pan Head  
Continued  
on page 10  
9
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Continued  
from page 9  
A
d
j
,
t
Close door.  
s
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t
34  
35  
A
t
o
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t
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e
Adjust bottom expander  
to lightly contact the sill.  
e
R
h
s
i
t
o
e
o
h
L
t
n
Sweep  
Sill  
Angled Edge  
Points Away  
From Door  
Install screw cover strips  
(1 Horizontal, 2 Vertical).  
I
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Hint: With the angled edge in place, run your finger down the length of the inner edge to snap in place.  
Finishedwith the installation. See page 11 for care and maintenance.  
Glass or Screen Operation  
To Remove:  
Horizontal Strips  
Go In First  
Remove the vertical strips  
first, then the horizontals,  
by pulling the corners away  
from the door frame.  
IMPORTANT:  
Hold the glass in place  
before removing the top  
retaining strip.  
To Install:  
Horizontal  
Retainer  
Strip  
Install Both  
Left and  
Right  
Install  
t
Vertical  
Retainer  
Strip  
Both  
Top  
e
S
n
I
and  
e
c
Bottom  
a
l
Hold the glass or screen  
in place and insert the  
top then bottom  
horizontal strips first,  
then the verticals.  
10  
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Care and Maintenance  
Use a soft cloth with any household grease-cutting cleaner to clean the door.  
Door  
Cleaning  
PLEASE NOTE: Thin marks on the painted surfaces of the door can be removed using  
turpentine and light rubbing with a clean cloth.  
IMPORTANT: DO NOT use brass polish or steel wool on the bottom expander - - Use a  
household grease-cutting cleaner or a mild soap and water solution.  
PLAIN GLASS  
Models with decorative glass - follow instructions below.  
PLEASE NOTE: DO NOT use an ammonia-based cleaner for the first cleaning of the glass.  
Glass  
Cleaning  
FIRST CLEANING: Use a mixture of one part vinegar with four parts water to remove the pro-  
tective coating (for shipping purposes) from the glass.  
ROUTINE CLEANING: Use any household glass cleaner.  
DECORATIVE STAINED GLASS (If included with your model)  
ONE-OF-A-KIND ORIGINALS  
The stained glass on your Pella® panel is hand crafted. Slight imperfections or variation of color  
are normal. No two glass panels are exactly alike.  
CLEANING THE STAINED GLASS  
Use a household glass cleaner or mild soap and water to clean the stained glass.  
DECORATIVE CAMING (If included with your model)  
The glass is hand crafted with decorative caming.  
Use a household glass cleaner or mild soap and water to clean the caming.  
For Bright Brass and Satin Nickel caming ONLY:  
You may use a quality brass polish or brass cleaner. Follow the product’s directions and carefully wipe down  
the caming. Be sure to wipe all of the cleaner from the glass. Use a toothbrush to carefully remove any  
cleaner from between the caming edges and the glass.  
Cleaning may also be done by using #0000 steel wool. Carefully rub down the caming with light even  
strokes - avoid touching the glass with the steel wool.  
PLEASE NOTE: For brass handle cleaning, see “Cleaning & Refinishing” below.  
BRASS & OTHER METALLIC HANDLES  
Routine Cleaning: Use a soft cloth with a mild soap and water solution to clean the surfaces.  
Apply a high quality, non-abrasive automobile wax to polish.  
Handle  
Cleaning  
Note: DO NOT use ammonia-based cleaners on brass or other metallic finish handles.  
If your Pella® door includes a solid brass handle, the brass is polished and sealed with a clear coating by the manufacturer. Should  
the finish be accidentally damaged by an abrasive or sharp object, it will succumb to a natural oxidation process that occurs when  
the elements contact unprotected brass. Brass has an enduring quality, in that it can be refurbished to its original polished finish  
again and again by using a quality brass polish and a soft cloth. Do not clean the bottom expander in this manner - see door  
cleaning above.  
Cleaning &  
Refinishing  
Damaged  
Brass  
1. Remove the hardware from the door so the finish of the door will not be affected. See the hardware instructions for removal.  
NOTE: you may be able to leave the hardware in place on the door when polishing the handle only – make certain to  
completely mask off all areas around the handle before starting. If polishing the key cylinder, protect the internal mechanism  
by covering the opening with tape.  
2. Use a quality brass polish or cleaner to clean the brass - follow the product’s directions and cautions. Note: Firm rubbing may  
be necessary to loosen the coating on the brass.  
3. Reseal the brass per instructions below.  
a. Use the properties from the brass polish you used to clean the brass. (Easiest method, but requires more frequent polishing.)  
b. Apply a high quality, non-abrasive, polymer-based automobile wax to seal the surface.  
c. Apply a new clear coat with a clear lacquer spray - follow the product’s directions. (Most difficult, but lasts the longest.)  
PLEASE NOTE: If you removed the hardware from the door, lubricate any internal workings with a spray lubricant. Re-install the  
hardware on the door. See the hardware instructions for installation.  
11  
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Trouble Shooting Guide  
If you have a question that you do not see listed here, or have not been able to resolve through your Pella® Owner’s Manual  
and Installation Guide, call one of our customer service representatives toll-free at 1-800-374-4758.  
Common Questions  
Probable Causes  
Suggested Solutions  
Door does not open or close properly.  
Entryway framing is out or square/plumb or  
frame is warped  
1. Verify the entryway framing and shim as  
necessary. [See Page 2]  
Closer(s) out of position or adjustment.  
1. Remove the adjustment screw from the  
closer(s), cycle the door a few times, then  
replace the screw. [See Page 9, Step 33]  
2. Adjust the position of the closer door  
bracket until the door operates properly. [see  
Page 9, Step 31]  
3. If switching from glass to screen, vary the  
closer speed for proper operation. [see page  
9, step 33]  
Bottom Expander is out of position.  
1. Verify the expander is centered on the door  
– adjust if necessary. [See Page 4]  
2. Verify the expander is not too low - adjust  
as necessary. [See Page 10, Step 34]  
Header Frame is out of position.  
Hinges are binding  
1. Verify header frame is centered and aligned  
in the opening - adjust as necessary. [See Page  
3, Steps 3 & 4]  
1. Verify mounting frame screws are not over  
tightened - back off screws slightly. [See Page  
5, Steps 12 and 13]  
2. Verify entryway framing is not twisted or  
warped - shim or modify as necessary.  
3. Verify hinge mounting frame is not twisted  
or bent - replace if necessary.  
Handle does not latch properly.  
Latch not hitting trim plate  
Closer is out of position  
1. Adjust the trim plate until the latch catches.  
[See separate hardware instruction]  
1. See “Closer(s) out of position” in the “Door  
does not open or close properly” question  
above.  
Water between the storm door and entry  
door.  
Bottom Sweep is making a tight seal against  
the door sill  
1. Open the storm door and notch up to 1/2”  
off the ends of the black vinyl sweep.  
Pella® Storm Doors Limited Warranty  
Congratulations on choosing a Pella storm door to protect and beautify your home. This superior quality door has been designed to give you years of trouble-free  
service, and you are protected by this limited warranty:  
Pella warrants to the ORIGINAL HOMEOWNER PURCHASER of this storm door that it will, without charge to the purchaser, provide parts or exchange, at its option, any  
door determined to be defective in material or workmanship for 20 years after the purchase date. The purchaser will be responsible for transportation charges. Should  
the door be determined to be defective in material or workmanship AFTER 20 years from the purchase date, the original purchaser may buy one new Pella storm door  
at 50% of the then- current manufacturer’s suggested list price for as long as the original purchaser owns the home on which the door was installed. The purchase must  
be made directly from the factory, and all transportation charges are the responsibility of the purchaser.  
Should the door be determined to be defective and the purchaser incurs a reinstallation cost within three years of the purchase date, he or she may be reimbursed for  
these costs up to a maximum of $25.00, upon furnishing a copy of the invoice for the reinstallation costs.  
As a condition of this warranty, it is required that the door be used for residential use only in an owner-occupied home, that it be installed properly as an operating  
door according to manufacturer’s instructions, and that it not be altered in any way. For multi-unit housing applications, ask your dealer for a copy of the appropriate  
warranty or phone Pella’s Customer Service Department at the phone number listed below. This warranty is not transferable.  
To make a claim under this warranty, you should:  
a) Call our Customer Service Department at 1-888-646-5354 or write to Pella Warranty Service; 2333 Eastbrook Drive; Brookings, SD 57006 USA.  
b) Furnish the original or a copy of the sales receipt or other documents showing the original purchase date and that you are the original purchaser of this door.  
Exchange is limited to supplying a replacement door of comparable size, style, and color and does not include any cost of removal or installation except as noted  
above.  
The warranty on the latch set and air closer is one year, and any labor charges are not covered. This warranty excludes all damage to glass and screen. This warranty  
does not cover problems caused by improper storage, handling, installation, use, modification, or maintenance, by Acts of God or by accidents, including accidental  
glass breakage. It does not apply to normal wear or discoloration of finish; finish problems caused by mechanical damage or abrasion; normal effects of sun and weath-  
er, including acid rain, salt spray, or other corrosive elements; damage caused by severe wind; or damage caused by customer abuse or neglect. Oil-Rubbed Bronze is  
a living finish that will develop its own unique patina with use and is not covered under the Lifetime Finish Guarantee. Bright Brass, Antique Brass, Brushed Brass and  
Satin Nickel hardware is guaranteed not to tarnish and carries a lifetime finish warranty for as long as the purchaser owns their home.  
THIS WARRANTY EXCLUDES ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES. Nothing in this document shall give rise to or extend the period of any warranties im-  
plied under state or provincial law, and no implied warranty shall extend beyond the periods covered by this written warranty. Neither Pella Corporation nor any seller  
of Pella products will be responsible for incidental or consequential damages which may result from a product defect or malfunction. Some states do not allow the  
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights,  
and you may have additional rights which vary from state to state. Effective 7/2006.  
© Pella Corp., 060198 16110  
12  
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