Pelican Marine Sanitation System PUV Basic User Manual

Owner’s Manual  
PUV-Basic  
PUV-8  
PUV-16  
(NSF Standard 55  
Class B Certified)  
Congratulations. By purchasing this system, you have taken the first step in ensuring  
safe drinking water. Designed using the most advanced UV technology available  
today, your UV system is designed to provide you with years of trouble free  
operation with minimal maintenance required.  
KEY INFORMATIONYOU SHOULD KNOW:  
A 5-micron (nominal) sediment filter must be installed upstream of (before) any UV system.  
This product is for indoor use only. Keep all components clean and dry.  
Clean the sleeve regularly for optimum performance.  
Not for use in salt water applications.  
Date of installation:  
Installed by:  
Installer phone #:  
Serial #:  
(Found on label on side of Power Supply)  
425 Clair Rd. W, Guelph, Ontario, Canada N1L 1R1  
t. (+1) 519.763.1032 • tf. 1.800.265.7246 (US and Canada only) f. (+1) 519.763.5069 • t. +31 73 623 8116 (Europe only)  
520240-R_RevB  
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SAFETY INSTRUCTIONS  
GROUNDING  
This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current  
to reduce the risk of electrical shock.This system is equipped with a cord having an equipment-grounding conductor and a grounding  
plug.The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and  
ordinances.  
DANGER – Improper connection of the equipment-grounding conductor can result in a risk of electrocution. Check with a qualified  
electrician or service personnel if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with  
this system – if it will not fit the outlet, have a proper outlet installed by a qualified electrician. Do not use any type of adapter with this  
system.  
GROUND FAULT CIRCUIT INTERRUPTER PROTECTION  
To comply with the National Electrical Code (NFPA 70) and to provide additional protection from the risk of electric shock, this system  
should only be connected to a properly grounded, grounding-type power supply receptacle that is protected by a Ground Fault Circuit  
Interrupter (GFCI). Inspect operation of GFCI as per manufacturers suggested maintenance schedule.  
EXTENSION CORDS  
If an extension cord is necessary, use only 3-wire extension cords that have 3-prong grounding-type plugs and 3-pole cord connectors  
that accept the plug from this system. Use only extension cords that are intended for outdoor use. Use only extension cords having an  
electrical rating not less than the rating of the system. A cord rated for less amperes or watts than this system rating may overheat.  
Exercise caution when arranging the cord so that it will not be tripped over or pulled. Do not use damaged extension cords. Examine  
extension cord before using and replace if damaged. Do not abuse extension cord. Keep extension cord away from heat and sharp  
edges. Always disconnect the extension cord from the receptacle before disconnecting this system from the extension cord. Never yank  
cord to pull plug from outlet. Always grasp the plug and pull to disconnect.  
WARNING – Always shut-off water flow and release water pressure before servicing.  
To guard against injury, basic safety precautions should be observed, including the  
following:  
1.  
READ AND FOLLOW ALL SAFETY INSTRUCTIONS.  
2. DANGER To avoid possible electric shock, special care should be taken since water is employed in the use of this system.  
Unless a situation is encountered that is explicitly addressed by the provided maintenance and troubleshooting sections, do  
not attempt repairs yourself; refer to an authorized service facility.  
3. CAUTION - Do not operate with broken or faulty parts as this may result in exposure to ultraviolet radiation. Contact supplier  
for replacement parts.  
4. Do not operate the system if it has a damaged cord or plug, or if it is malfunctioning or if it has been dropped or damaged in  
any manner.  
5. Always unplug the system, release water pressure before servicing or cleaning. Never yank cord to remove from outlet; grasp  
the wall plug and pull to disconnect.  
6. Do not use the system for other than intended use.The use of attachments not recommended or sold by the manufacturer may  
cause an unsafe condition.  
7.  
To prevent risk of electrical shock, connect this system only to a properly grounded, grounding-type power supply receptacle  
that is protected by a Ground Fault Circuit Interrupter (GFCI). Inspect performance of GFCI as per manufacturers suggested  
maintenance schedule. If an extension cord is used, ensure it is of a sufficient rating and accepts the plug from this system;  
never use an adapter.  
8. Visually inspect this system prior to installation. If the quartz sleeve or lamp is broken, cracked or damaged in any way, do not  
use. Contact the supplier for replacement parts.  
9. Keep all connections dry and off the ground. Do not touch plug with wet hands.  
10. The light emitted by the lamp will cause serious eye damage and burn unprotected skin. Do not plug system into an electrical  
outlet without first properly securing the lamp into the chamber. Unplug the system prior to removing the lamp from the  
chamber.  
11. If the UV system malfunctions or fails, water must be boiled prior to consumption until the UV system is operational and the  
water lines have been shocked. System failure is indicated by the systems audible and visual alarms or the absence of any  
indicator light.  
12. Intended for indoor use only. System must not be exposed to weather elements. In seasonal applications, chamber must be  
drained to prevent freezing.  
13. Installation of this system must be in accordance with local plumbing and electrical codes as well as any and all applicable  
regulations and laws.  
14. The UV system is not to be used or played with by children. Persons with reduced physical, sensory or mental capabilities, or  
lack of experience and knowledge, are also not to handle the UV system unless they have been given supervision  
or instruction.  
15. SAVETHESE INSTRUCTIONS.  
WARNING – To prevent risk of electrical shock, connect this system only to a properly grounded, grounding-  
type power supply receptacle that is protected by a Ground Fault Circuit Interrupter. Pull plug before servicing  
or replacing lamp. Keep all connections dry and off the ground. Do not touch plug with wet hands.  
WARNING – Do not look directly at UV lamp when it is operating. The light emitted by the lamp will cause  
serious eye damage and burn unprotected skin.  
WARNING – Read manual before installing or servicing this system. Only authorized personnel possessing  
a strong understanding of this system should attempt to replace lamp or service this system.  
WARNING – Always shut-off water flow and release water pressure before servicing.  
NOTE – Maximum pressure rating is 125 PSI (8.62 bar)  
1
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TABLE OF CONTENTS  
Overview  
3
3
4
5
7
What model do I have?  
Specifications  
Components  
Dimensions and layout  
Installation  
9
9
Installing the UV system  
Disinfecting the water lines  
11  
Operation  
14  
14  
15  
Control panel  
Troubleshooting  
Maintenance  
Sleeve cleaning and lamp replacement  
16  
17  
Warranty  
20  
2
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WHAT MODEL DO I HAVE?  
To nd out what model you have, look at the label on the side of the power supply.  
MODEL:
PUV-Basic  
P
e
li  
Y
ca  
n
P
U
V-  
B
as  
ic  
1
2
0
v
3
/4  
N
PT  
-240 VAC, 50-60Hz, 1
100  
1.2A  
VIQUA - a Trojan Technologies Company  
425 Clair Road West,  
Guelph, ON N1L 1R1 Canada  
t. 519 763 1032  
t.f. 1 800 265 7246  
SERIAL #: 000001  
PART #: "
REPLACEMENT LAMP:
602805  
LAMPE DE RECHANGE:
2805  
6
0
DATE OF MANUFACTURE:  
Model PUV-Basic, Class B certified  
Example label of model PUV-Basic  
Model PUV-8 and PUV-16  
PUV-Basic PUV-8  
PUV-16  
No-tools maintenance  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Safety cap & special lamp  
plug  
Lamp operation indicator  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Power supply operation  
indicator  
Reference card  
Yes  
--  
Yes  
Yes  
Lamp timer display  
Lamp timer reset button  
Mute button  
Yes  
Yes  
--  
Yes  
Yes  
--  
Yes  
Yes  
Solenoid valve  
--  
Optional  
Optional  
Optional  
Optional  
External control relay  
--  
3
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SPECIFICATIONS  
General (All Models)  
Operating Parameters  
Maximum operating pressure  
Minimum operating pressure  
Maximum ambient air temperature  
Minimum ambient air temperature  
Maximum humidity  
125 PSI (862 kPa)  
4 PSI (27.5 kPa)  
122 0F (500C)  
320F (00C)  
100%  
Maximum hardness  
120 ppm  
(7 grains per gallon)  
Maximum iron  
Minimum UVT  
Installation  
0.3 ppm  
70%  
Vertical or horizontal*  
Yes  
Flow Restrictor  
NSF Certification  
NSF Standard 55  
Class B  
Rated service life of lamp  
Certification (other)  
1 year  
PUV-Basic  
PUV-8  
PUV-16  
Flow Rates  
Rated flow for NSF Std 55, 8.9  
Class B  
8.9  
15.8  
(59.8  
gpm  
(33.7  
gpm  
(33.7  
gpm  
lpm  
)
)
lpm  
)
lpm  
Electrical  
Voltage  
100-240V AC  
50-60 Hz  
0.5 Amp  
100-240V AC  
50-60 Hz  
0.5 Amp  
100-240V AC  
50-60 Hz  
Frequency  
Max. current  
0.85 Amp  
83 Watts  
Max. power  
50 Watts  
50 Watts  
consumption  
Lamp power  
Other  
40 Watts  
40 Watts  
70 Watts  
UV Chamber Material  
Inlet/Outlet  
304 SST  
304 SST  
316 SST  
1" NPT  
3/4" NPT  
3/4" NPT  
4
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COMPONENTS  
For replacement components please contact your installer or contact VIQUA directly for a referral:  
1 800 265 7246 (North America), 519 763 1032, or [email protected].  
Components - PUV-Basic, PUV-8, PUV-16  
Part  
Number  
1
Part  
Power supply mounting  
bracket  
All  
All  
--  
1
Reference card  
603069  
2
3
Power supply  
PUV-Basic  
PUV-8,  
PUV-16  
650713-006  
650713-007  
2
(includes Power supply  
mounting bracket,  
Reference card, Safety  
cap, Lamp cord)  
3
Power cord  
All  
602636 (120V)  
602637 (230V)  
4
5
Junction box (optional)  
PUV-8,  
PUV-16  
650705  
Safety cap  
Lamp cord  
All  
All  
603000  
--  
6
7
4
6
5
7
5
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Components - All Models  
Part  
Model  
Part Number  
Lamp  
(includes O-rings)  
PUV-Basic,  
PUV-8  
602805  
7
PUV-16  
602806  
--  
O-ring  
All  
All  
8
9
7
Sleeve bolt  
602665  
602732  
Sleeve  
(includes O-rings)  
PUV-Basic  
PUV-8  
10  
PUV-16  
All  
602733  
--  
UV Chamber  
(includes Chamber clamp(s),  
and Ring clamp*).  
11  
Ring clamp  
All  
All  
--  
12  
8
9
Chamber clamp(s)  
--  
13  
14  
Solenoid valve kit  
(optional)  
PUV-8  
(3/4")  
650717-001  
(includes Junction Box)  
8
PUV-16  
650717-002  
650537  
CoolTouch valve  
(optional)  
PUV-8,  
PUV-16  
15  
16  
Flow Restrictor  
PUV-Basic  
PUV-8  
PUV-16  
440267-R  
440268-R  
10  
12  
13  
16  
15  
14  
11  
13  
6
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DIMENSIONS AND LAYOUT  
OUTLET  
Clearance for  
lamp removal  
A
B
D
L
13  
(
)
48” 122cm  
C
9
8
10  
12  
11  
To Drain  
L
16  
7
Ø
3
4
INLET  
1
2
5
6
Model  
L
Ø
A
B
C
D
(max.)  
(max.)  
PUV-Basic  
PUV-8  
20.5"  
(52cm)  
4"  
(10cm)  
72"  
(183cm)  
8.5"  
(22cm)  
6"  
(15cm)  
54"  
(137cm)  
20.5"  
(52 cm)  
4"  
(10cm)  
72"  
(183cm)  
8.5"  
(22cm)  
6"  
(15cm)  
54"  
(137cm)  
PUV-16  
30"  
(76cm)  
4"  
(10cm)  
72"  
(183cm)  
8.5"  
(22cm)  
6"  
(15cm)  
54"  
(137cm)  
7
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1
2
3
Sample valve: Allows for sampling of raw water.  
Shut-off valve: Required to allow maintenance of pre-treatment equipment.  
Pre-treatment (illustrative only): For the UV system to operate effectively, the water should meet certain  
water quality parameters, as outlined below.To meet these, pre-treatment of the water may be required. Pre-  
treatment equipment must be installed BEFORE the UV chamber. Pre-treatment systems can be comprised of  
one or more of the following elements: sediment filters; carbon filters; iron removal systems; water softeners;  
cyst reduction filters, etc.  
Water Quality Requirements:  
Iron:  
< .3 PPM (.3 mg/L)  
< 120 PPM (7 Grains Per Gallon)  
> 75%  
Hardness:  
% UVT:  
Tannins:  
< 0.1 PPM  
IMPORTANT:  
A 5 micron (nominal) sediment filter must be installed  
before the UV system and after any water softening equipment  
Bypass shut-off valve: Bypass line and valve are optional. Intended to provide emergency water supply in the  
event that the UV system is unavailable.  
4
Shut-off valve: Required to allow maintenance of UV system.  
5
6
Sample valve: Allows for sampling of water entering UV chamber; necessary in order to confirm water being  
treated is of adequate quality.  
7
8
UV chamber: Provides disinfection of the water. Must install Plus model chambers vertically.  
CoolTouchTM valve: Drains water from the chamber thats been warmed by the lamp during periods of no flow.  
Flow Restrictor: Restricts water from flowing over the maximum NSF certified flow rate ensuring an adequate  
UV dose is maintained.  
9
Sample valve: Allows for sampling of water immediately following UV treatment; necessary in order to  
confirm proper operation of UV system.  
10  
11  
Solenoid valve: Optional piece of equipment supplied by VIQUA for PUV-8 and PUV-16 models. Must be used  
with a junction box. Allows water supply to be shut-off when proper purification cannot be  
assured.  
Note: If the ground from your electrical panel is tied to your copper water lines, and  
you are using a solenoid valve, installation of an approved ground strap is required.This  
ground strap will maintain continuity between the lines that have been cut to install the  
solenoid. Check your local electrical code for the correct clamp and cable size.  
Shut-off valve: Required to allow maintenance of UV system.  
12  
13  
Junction box: An optional piece of equipment for PUV-8 and PUV-16 models. Powers solenoid valves, remote  
alarms and auto-dialers.  
Power supply: Powers and controls the UV lamp and other devices. Provides human interface, displaying  
information and allowing control inputs (such as muting the audible alarm).  
14  
15  
Power source: Provides power to the power supply. For safety reasons the outlet must be protected by a  
Ground Fault Circuit Interrupter (GFCI). NOTE: to protect the power supply, a UL1449 certified  
(or equivalent) transient voltage surge suppressor is required.  
8
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INSTALLINGTHE UV SYSTEM  
1
2
3
4
5
6
Determine appropriate indoor location of  
the power supply and chamber, referring  
to Dimensions and Layout drawing.  
Power supply should be installed higher  
than chamber away from all water  
sources. Ensure adequate clearance  
above chamber to allow for removal of  
the lamp and sleeve.  
Slide power  
supply onto  
mounting  
bracket.  
7
Screw chamber clamp(s) to the wall (#10  
screws recommended.)  
Slide  
Reference  
card behind  
power  
supply.  
8
Insert chamber and  
tighten clamp(s).  
9
Make all necessary plumbing  
connections referring to Dimensions and  
Layout drawing.  
Insert Lamp/  
sleeve assembly  
and screw into  
chamber.  
1
2
Caution: Over  
tightening will  
break the sleeve.  
Safety cap, lamp plug and power supply  
figures will look slightly different than  
those on your system.  
10  
Install power supply mounting bracket to  
wall using four #8 screws (not provided).  
Align connections  
by rotating  
ring clamp (if  
equipped) to  
push lamp plug  
onto end of lamp.  
ring  
clamp  
9
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11  
14  
Attach ground (green/yellow) and strain  
relief (red) wires from the lamp plug to  
the ground lug on the chamber. Secure  
both wires with locking screw provided.  
Outlet must be  
protected by a  
Ground Fault  
Circuit Interrupter  
(GFCI).  
15  
Let water flow to one faucet or other  
water outlet, then close the outlet and  
check for leaks.  
Proceed to DisinfectingThe Water Lines.  
Locking  
screw  
Ground and  
strain relief  
wires  
Ground  
lug  
12  
Push safety  
cap into  
place.  
13  
Flow direction  
must be the same  
as arrows on the  
flow restrictor  
Flow restrictor  
10  
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DISINFECTINGTHEWATER LINES  
UV systems disinfect the water using ultraviolet light, treating the water as it passes through the  
system. When there is a risk that water downstream of the UV system has been contaminated, it is  
critical that these water lines be chemically disinfected. Disinfection of the water lines is therefore  
required after initial system installation and following any period of time during which the system is  
inoperative, whether due to an alarm condition, a power failure, or for any other reason. Make sure  
the UV system is on during the entire disinfecting process.  
1
4
5
6
7
Make sure power supply is plugged in for  
entire disinfection process.  
2
(sodium hypochlorite)  
3
11  
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8
11  
Allow water to fill  
UV chamber.  
Let the bleach sit in the water lines for at  
least four hours.  
9
12  
13  
10  
Go to a water outlet and allow the cold  
water to flow until you can smell bleach,  
then stop the flow. Allow hot water (if  
present) to flow until you can smell bleach,  
then stop the flow. Repeat procedure at  
all water outlets. Remember to include all  
faucets, washing machines, toilets, outside  
taps, and other water outlets. Note:You will  
likely run out of bleach; if you cannot smell  
bleach at a given outlet, turn off the main  
water supply, depressurize and add more  
bleach to the filter housing.  
14  
15  
12  
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16  
20  
17  
21  
Flush all water outlets until bleach can no  
longer be smelled (at least 5 minutes).  
18  
19  
13  
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CONTROL PANEL  
A
B
C
1
2
3
Buttons and Display  
For all models.  
Lamp timer  
display  
Counts down from 365 days to show time for annual lamp replacement.  
A
B
C
Lamp timer  
reset  
After installing a new lamp, press and hold for five seconds to reset Lamp timer to  
365.  
Mute  
Press to silence audible alarm.  
When the alarm is due to the lamp's age, the mute button will silence the audible  
alarm for 7 days; this may be repeated up to a maximum of 4 times. After that, the  
button will silence for only 24 hours.  
When the alarm is due to any other issue, the mute button will silence the audible  
alarm for 24 hours.  
Indicator lights  
Indicator lights only indicate a problem with the component when flashing red.  
Green  
Yellow*  
Flashing red  
Solid red  
Lamp operating normally  
Warning; lamp will require Lamp disconnected; unplug system,  
Lampinactiveduetopower  
1
2
replacement shortly  
reconnect lamp and plug-in system again supply failure  
Lamp failure; replace lamp  
Power supply operating  
normally  
Air temperature around  
system is too warm  
Power supply failure; replace power  
supply  
Power supply inactive due  
to lamp failure  
*Yellow indicator lights are a function of PUV-8 and PUV-16 models only.  
14  
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TROUBLESHOOTING  
The table below is a list of possible causes and solutions. Before replacing parts, please contact VIQUA  
Technical Assistance for any new troubleshooting techniques : 1-800-265-7246  
Symptom  
Possible cause  
Possible solution  
No power  
GFCI and/or breaker tripped  
Reset GFCI and/or breaker  
Transient voltage surge suppressor (TVSS) Replace TVSS  
damaged  
Power supply damaged  
Replace power supply and use a TVSS  
GFCI or breaker  
repeatedly trips  
Connection between lamp and lamp plug Clean and dry lamp pins and lamp plug,  
is wet  
check unit for leaks or condensation  
Short-circuit in the electrical assembly  
Replace power supply  
Leakatinletoroutlet Threaded pipe fittings are leaking  
Clean threads, reseal with Teflon tape and  
retighten  
Leak detected from Condensation of moist air on cold chamber Control humidity or relocate unit  
area of UV chamber (slow accumulation)  
O-ringdamaged,deterioratedorincorrectly  
installed  
Inspect and replace if deteriorated  
Lamp/sleeveassemblynotproperlyinstalled  
(too tight or not tight enough)  
Tighten assembly hand-tight  
Alarm  
See Control Panel section  
See Control Panel section  
System is operating Equipment downstream of UV system is  
Ensure UV is the last piece of treatment  
but water tests  
reveal bacterial  
contamination  
acting as a breeding ground for pathogens equipment  
Pathogens are residing in the distribution  
lines post-UV  
Ensure all distribution lines have been  
disinfected with chlorine - see Disinfecting  
the Water Lines section  
Recontamination from pipe dead-ends  
Remove any pipe dead-ends and flush with  
chlorine - see Disinfecting the Water Lines  
section  
Lamptimerdoesnot Unit is unplugged  
read anything  
Plug unit into AC power outlet  
Replace fuse or reset breaker  
Replace power cord  
No power at AC power outlet  
Power cord is damaged  
Power surge caused damage to electrical  
assembly  
Replace power supply and use a surge  
protector  
15  
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SLEEVE CLEANING & LAMP REPLACEMENT  
Sleeve cleaning  
Minerals in the water slowly form a coating on the sleeve.This coating must be removed because it  
reduces the amount of UV light reaching the water, thereby reducing purification performance.  
Basic models: please clean the sleeve regularly (3-4 times per year, or more often depending on  
water quality).  
When only cleaning is required, follow instructions and re-install the current lamp.  
Lamp replacement  
The amount of UV light created by the lamp decreases over time, requiring that the lamp be replaced  
every 12 months. NOTE:The UV system is designed to operate continuously and should not be shut  
off for short periods of time, such as over a period of less than three weeks.  
PUV-Basic Model: Please keep track of your lamp's life. After 12 months follow these instructions to  
replace system with a new lamp.  
PUV-8 and PUV-16 Models :The system will automatically notify you after 12 months to replace the  
lamp. Follow these instructions.  
Equipment required:  
Clean cotton,  
latex or plastic  
gloves are  
Scale remover  
such as vinegar  
or a citrus-based  
product.  
Cloth must be  
soft, lint-free, and  
chemical-free. No  
clean-wipes.  
Cotton swab.  
(For Plus models  
only)  
preferred.  
16  
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1
2
3
4
5
6
7
8
9
2
Squeeze  
tabs  
1
Open a tap downstream of the UV unit to  
release pressure.Then, close this tap.  
Strain relief  
wires should  
remain  
connected.  
Hold by  
2
sleeve bolt  
to remove  
lamp/sleeve  
assembly.  
1
For sleeve cleaning only:  
Let the system cool for 10 minutes.  
Skip to step 14.  
Note: Sleeve must be replaced if it cannot be  
completely cleaned or if it appears scratched or  
cracked.  
For lamp or sleeve replacement:  
Clean sleeve and follow steps 10-13.  
17  
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10  
13  
Screw lamp into sleeve hand-tight.  
Caution: Over tightening will break the  
sleeve.  
2
1
2
Lamp  
tab  
1
Sleeve  
bolt  
11  
14  
Make sure lamp/sleeve  
assembly is centered.  
1
Caution: Over tightening  
will break the sleeve.  
2
Remove o-rings  
and sleeve bolt  
from sleeve.  
15  
12  
Align  
connections  
by rotating  
ring clamp (if  
equipped) to  
push lamp plug  
onto end of  
lamp.  
Reinstall sleeve bolt  
with 2 new o-rings.  
ring  
clamp  
18  
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16  
21  
Push safety  
cap into  
place.  
If lamp was replaced and you have  
a PUV-8 and PUV-16 model:  
Press and hold Lamp timer reset button for  
5 seconds. Display should read 365.  
17  
18  
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Disinfect the water lines. Refer to  
Disinfecting the Water Lines in Installation  
section.  
Check for leaks.  
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WARRANTY  
Our Commitment  
VIQUA is committed to ensuring your experience with our products and organization exceeds your expectations. We have manufactured your UV  
purification system to the highest quality standards and value you as our customer. Should you need any support, or have questions about your  
system, please contact ourTechnical Support team at 1.800.265.7246 or [email protected] and we will be happy to assist you.  
We sincerely hope you enjoy the benefits of clean, safe drinking water after the installation of your UVMAX® purification system.  
How to Make a Warranty Claim  
NOTE: To maximise the disinfection performance and reliability of your UVMAX® product, the system must be properly sized, installed and  
maintained. Guidance on the necessary water quality parameters and maintenance requirements can be found in your Owners Manual.  
In the event that repair or replacement of parts covered by this warranty are required, the process will be handled by your dealer. If you are unsure  
whether an equipment problem or failure is covered by warranty, contact ourTechnical Support team at 1.800.265.7246 or e-mail technicalsupport@  
viqua.com . Our fully trained technicians will help you troubleshoot the problem and identify a solution. Please have available the model number  
(system type), the date of purchase, the name of the dealer from whom you purchased your UVMAX® product (“the source dealer”), as well as a  
description of the problem you are experiencing.  
To establish proof of purchase when making a warranty claim, you will either need your original invoice, or have previously completed and returned  
your product registration card via mail or online.  
Specific Warranty Coverage  
Warranty coverage is specific to the following UVMAX® products: Models PUV-Basic, PUV-8 and PUV-16. Warranty coverage is subject to the  
conditions and limitations outlined under the heading “General Conditions and Limitations” below.  
Ten-Year Limited Warranty for UV Chamber  
VIQUA warrants the UV chamber on the UVMAX® product to be free from defects in material and workmanship for a period of ten (10) years from  
the date of purchase. During this time, VIQUA will repair or replace, at its option, any defective UVMAX® UV chamber. Please return the defective  
part to your dealer who will process your claim.  
Three-Year Limited Warranty for Electrical and Hardware Components  
VIQUA warrants the electrical (power supply) and hardware components to be free from defects in material and workmanship for a period of three  
(3) years from the date of purchase. During this time, VIQUA will repair or replace, at its option, any defective parts covered by the warranty. Please  
return the defective part to your dealer who will process your claim.  
One-Year Limited Warranty for Lamps, Sleeves and UV Sensors  
VIQUA warrants lamps, sleeves and UV sensors to be free from defects in material and workmanship for a period of one (1) year from the date of  
purchase. During this time, VIQUA will repair or replace, at its option, any defective parts covered by the warranty.Your dealer will process your  
claim and advise whether the defective item needs to be returned for failure analysis.  
IMPORTANT NOTE: Use only genuine UVMAX® replacement lamps and sleeves in your system. Failure to do so may seriously compromise  
disinfection performance and affect warranty coverage.  
General Conditions and Limitations  
None of the above warranties cover damage caused by improper use or maintenance, accidents, acts of God or minor scratches or imperfections  
that do not materially impair the operation of the product.The warranties do not cover products that are not installed as outlined in the applicable  
Owner's Manual.  
Parts repaired or replaced under these warranties will be covered under warranty up to the end of the warranty period applicable to the original part.  
The above warranties do not include the cost of shipping and handling of returned items.  
The limited warranties described above are the only warranties applicable to the UVMAX® products listed in the "Specific Warranty Coverage"  
section.These limited warranties outline the exclusive remedy for all claims based on a failure of or defect in any of these products, whether the  
claim is based on contract, tort (including negligence), strict liability or otherwise.These warranties are in lieu of all other warranties whether  
written, oral, implied or statutory. Without limitation, no warranty of merchantability or of fitness for a particular purpose shall apply to any of these  
products.  
VIQUA does not assume any liability for personal injury or property damage caused by the use or misuse of any of the above products. VIQUA shall  
not in any event be liable for special, incidental, indirect or consequential damages. VIQUA's liability shall, in all instances, be limited to repair or  
replacement of the defective product or part and this liability will terminate upon expiration of the applicable warranty period.  
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Printed in Canada. Copyright ©2014, VIQUA – aTrojanTechnologies Business, Guelph, Ontario, Canada.  
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