®
DD14 Series
Intercept®
Dome Drive
Installation/
Operation Manual
C458M-B (1/98)
In North America and Canada: Tel (800) 289-9100 or FAX (800) 289-9150
International Customers: Tel (1-559) 292-1981 or FAX (1-559) 348-1120
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LIST OF ILLUSTRATIONS
Figure
Page
1
2
3
4
5
Back Box and Dome Drive Components ...........................................9
Camera/Lens Wiring Diagram ...........................................................10
Attaching Camera/Lens to Tilt Table .................................................11
Pan Limit Stops (Only Two Shown) ...................................................12
24 VAC Back Box Wiring Diagram
(For Dome Drives with Integral Receiver/Driver) ..............................14
120 VAC Back Box Wiring Diagram
(For Dome Drives with Integral Receiver/Driver) ..............................15
230 VAC Back Box Wiring Diagram
6
7
(For Dome Drives with Integral Receiver/Driver) ..............................16
Wiring Diagram for Dome Drives with 355° Rotation ........................17
Wiring Diagram for Dome Drives with 360° Rotation ........................18
Wiring Diagram for Hard-Wire Systems ............................................19
DD14 Series Dome Drive Exploded Assembly Mechanical
Parts Diagram ...................................................................................20
DD14 Series Dome Exploded Assembly Hardware Diagram ...........23
8
9
10
11
12
LIST OF TABLES
Table
Page
A
B
DD14 Series Dome Drive Exploded Assembly Mechanical
Part List (Figure 11) ..........................................................................21
DD14 Series Dome Drive Exploded Assembly Hardware
Parts List (Figure 12) ........................................................................24
REVISION HISTORY
Manual #
C458M
Date
9/94
Comments
Original version.
C458M-A
6/95
Manual revised to include Hardwire version wiring
diagram, as well as new manual style and revision history.
6/23/95
Addendum. Incorporated the addition of FUS2 2 A fuse
to back box wiring diagrams as per ECO # 95-063.
8/31/95
8/16/96
Revised Figure 14 to show wiring colors for pan limits.
Added complete assembly numbers for domes in
Section 8.1, Mechanical Parts List.
C458M-B
1/98
Changed manual to new format and manual pagination.
Revised installation instructions. Reduced number of
models.
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1.0 GENERAL
1.1 IMPORTANT SAFEGUARDS AND WARNINGS
Prior to installation and use of this product, the following WARNINGS should be
observed.
1. Installation and servicing should only be done by Qualified Service Personnel
and conform to all Local codes.
2. Unless the unit is specifically marked as a NEMA Type 3, 3R, 3S, 4, 4X ,6 or
6P enclosure, it is designed for Indoor use only and it must not be installed
where exposed to rain and moisture.
3. Only use replacement parts recommended by Pelco.
4. After replacement/repair of this unit’s electrical components, conduct a resis-
tance measurement between line and exposed parts to verify the exposed
parts have not been connected to line circuitry.
The product and/or manual may bear the following marks:
This symbol indicates that dangerous voltage constituting a
risk of electric shock is present within this unit.
This symbol indicates that there are important operating and
maintenance instructions in the literature accompanying this
unit.
CAUTION:
RISK OF
ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION:
TO REDUCE THE RISK OF ELECTRICAL SHOCK,
DO NOT REMOVE COVER. NO USER-
SERVICEABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED SERVICE PERSONNEL.
Please thoroughly familiarize yourself with the information
in this manual prior to installation and operation.
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1.2 UNPACKING INSTRUCTIONS
Unpack and inspect all parts carefully.
Be sure to save the shipping carton and any inserts. They are the safest material in
which to make future shipments.
If an item appears to have been damaged in shipment, replace it properly in its
carton and contact the factory a t 1-800-289-9100 or 1-559-292-1981 for a replace-
ment. (International customers fax 1-559-348-1120 for authorization and instruc-
tions.)
If an item needs to be returned to the factory for repair, consult the WARRANTY
AND RETURN section of this manual for instructions.
The following items are supplied:
1
1
1
1
1
2
2
1
Dome drive with, if ordered, receiver/driver
Dome liner
Lens connector
1/4-20 x 1/2" bolt
1/4-20 x 3/4" bolt
1/4" flat washers
1/4" split lock washers
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2.0 DESCRIPTION
The DD14 Series of dome drives is part of the IDS14 Intercept® Series of domes.
The IDS14 Series is an integral system that includes a back box (BB14), dome
drive (DD14), and dome receiver/driver (DRD14).
This manual covers the DD14 Series of dome drives. For installation and operation
instructions for the back box, refer to manual C454M-C; for the dome receiver/
driver, refer to 466M-E.
2.1 MODELS
DD14B1L
Dome drive with 355° pan rotation and fixed pan speed of 12°
per second. Includes dome liner (dome is included with back
box). (CE, UL)
DD14B1L-H
DD14B2L
SameasDD14B1Lexceptforusewithhard-wirebackboxonly.
(CE)
Same as DD14B1L except has fixed pan speed of 24° per
second. (CE, UL)
DD14B2L-H
DD14C1L
SameasDD14B2Lexceptforusewithhard-wirebackboxonly.
(CE)
Dome drive with 360° pan rotation and fixed pan speed of 12°
per second. Includes dome liner (dome is included with back
box). (CE, UL)
DD14C1L-H
DD14C2L
DD14C2L-H
DD14C3L
DD14D1L
SameasDD14C1Lexceptforusewithhard-wirebackboxonly.
(CE)
Same as DD14C1L except has fixed pan speed of 24° per
second. (CE, UL)
SameasDD14C2Lexceptforusewithhard-wirebackboxonly.
(CE, UL)
Same as DD14C1L except has variable pan speed from 0-100°
per second. (CE)
Dome drive with 355° pan rotation, fixed pan speed of 12° per
second, and preset positioning. Includes dome liner (dome is
included with back box). (CE, UL)
DD14D2L
DD14E2L
Same as DD14D1L except has fixed pan speed of 24° per
second. (CE, UL)
Dome drive with 360° pan rotation, fixed pan speed of 24° per
second, and preset positioning. Includes dome liner (dome is
included with back box). (CE, UL)
DD14E3L
Same as DD14E2L except has variable pan speed from 0-100°
per second. (CE, UL)
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3.0 INSTALLATION
Proceed with the installation of the dome drive after you have installed the back
box.
If a camera/lens package has not been installed on your dome drive, you can install
the camera/lens either before you install the dome drive in the back box or after you
install the dome drive. If you want to install the camera/lens first, proceed to Sec-
tions 3.2, LENS WIRING, and 3.3, CAMERA/LENS INSTALLATION, then return to
Section 3.1, DOME DRIVE INSTALLATION.
3.1 DOME DRIVE INSTALLATION
1. Refer to Figure 11 and remove the shipping stabilizer bracket (item 65).
2. If your dome drive has a integral receiver/driver installed, refer to the manual
for the receiver/driver and set the jumpers and switches as required for your
application.
3. Turn off the power to the back box.
4. Remove the hairpin clips from the two latches inside the back box (refer to
Figure 1) and open the latches.
5. Insert the dome drive into the back box:
a. Refer to Figure 1 and line up the upper bracket on the dome drive so that:
The 25-pin connector on the dome drive will go into its mating connector
on the back box.
The latch pins on the sides of the upper bracket will go into the latches in
the back box.
The two guide pins on the back box will go into the bushings on the upper
bracket of the dome drive.
b. Push the dome drive into place and close the latches.
c. Reinstall the hairpin clips in the latches to prevent the latches from open-
ing.
Proceed to Sections 3.2, LENS WIRING, and 3.3, CAMERA/LENS INSTALLA-
TION, if you have not installed your camera/lens. Otherwise proceed to Sec-
tion 3.4, ADJUSTMENTS.
3.2 LENS WIRING
Make sure the lens has the correct connector to mate with the dome drive lens
connector and is wired according to the pinout diagram in Figure 2.
If connectors are not compatible, use the mating connector provided with the dome
drive and wire according to the pinout diagram in Figure 2.
Proceed to Section 3.3, CAMERA/LENS INSTALLATION.
8
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BACKBOX
HAIRPIN
CLIP
LATCH
HAIRPIN
CLIP
GUIDE PIN
GUIDE PIN
LATCH
25-PIN CONNECTOR
DOMEDRIVE
UPPERBRACKET
25-PIN
CONNECTOR
LATCH PIN
LATCH PIN
BUSHING
BUSHING
Figure 1. Back Box and Dome Drive Components
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Figure 2. Camera/Lens Wiring Diagram
10
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3.3 CAMERA/LENS INSTALLATION
Install the camera/lens you have selected for use with the IDS14 series dome as
follows:
1. Loosen the 1/4-20 lens support fastener (item 1 in Figure 3) and slide lens
support down.
2. Attach camera/lens to the tilt table with the 1/4-20 x 3/4" bolt, flat washer, and
lock washer (items 2 in Figure 3) that are provided.
If the camera/lens can be balanced on the tilt table, the life of the dome drive
will be extended.
3. Now slide the lens support up to the lens and, if applicable, fasten with
the 1/4-20 x 1/2" bolt, flat washer, and lock washer (items 3 in Figure 3) that
are provided.
4. Connect camera power spade lugs, coax video cable and lens connector, paying
special attention to the routing of your cabling so as not to interfere with the
camera/lens swing.
Proceed to Section 3.4, ADJUSTMENTS.
3.4 ADJUSTMENTS
1. Turn on the power. If, the unit has an integral receiver/driver, it will begin to
move in about 15 seconds and go through its start-up routine.
2. Refer to the manual for the camera/lens to set the switches on the camera as
required for your application.
(2)
(1)
(3)
Figure 3. Attaching Camera/Lens to Tilt Table
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3. Models with 355° Rotation Only - Adjust the pan limit stops:
a. Pan the unit to the desired left position.
b. Turn off the power.
NOTE: The tilt limit stops are not
adjustable.
c. Position the limit stop and tighten it in place. Refer to Figure 4 for the
location of the limit steps. Disconnect the drive from the back box, if nec-
essary, to make the adjustment.
CAUTION: Do not re-
move or reposition the
fixed limit stop. Damage
will occur.
To remove the dome drive:
1. Remove the hairpin clips from the latches.
2. Open one of the latches.
3. Grasp the unit with one hand to prepare for the 10- to 13-pound
(4.5 to 5.9 kg) load.
4. Open the other latch and lower the dome drive.
d. Replace the dome drive if it was removed and turn on the power. Check
the position of the limit stop to make sure it is correct. If the position of the
stop is not correct, repeat steps a-d.
e. Repeat steps a-d for the right limit stop.
4. Install the dome liner: Push the studs on the liner into the dome bracket. Make
sure the window slot is aligned with the lens.
NOTE: Vari-speed unit clearance
can easily be checked without turn-
ing power on. Fixed speed units
must have power on and you will
have to be able to activate the tilt
functions. Do not rotate fixed speed
dome drives by hand as damage
will occur to the motors.
Ensure there is sufficient clearance between the camera/lens and dome liner.
Tilt the camera/lens combination up and down to check for clearance between
the lens and the dome liner. If proper clearance is not achieved, the dome liner will
be dislodged from the dome drive. Also pay attention to camera and wiring clear-
ance inside the back box. Reposition the camera/lens and wiring as necessary.
5. Suspended/Hard Ceiling Models -Attach the trim ring and dome to the back
box.
Pendant Models - Align the three bezel pins with the large hole in the back
box brackets, push the bezel up and rotate clockwise to latch.
WARNING: Failure to
install the gasket properly
will void the warranty.
Attach the back box gasket to the rim of the back box to provide an air-tight
seal between the back box and the bezel.
6. The installation is complete. For operating instructions, refer to the receiver/
drive manual.
LIMIT STOP
LIMIT STOP
Figure 4. Pan Limit Stops (Only Two Shown)
12
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4.0 MAINTENANCE
Regularly scheduled maintenance will prolong the operational life and appearance
of the equipment.
Clean the dome with a nonabrasive cleaning cloth and antistatic cleaner that is safe
for use on acrylic plastic. Do not use kerosene or similar substances that can scratch
the surface.
The dome drive should also be inspected and any dust and debris blown off. Pay
special attention to the spur gear drives. After removing dust and debris a film of
silicone lubricant should be applied to both pan and tilt spur gears for prolonged
gear life. It is recommended that the unit be checked at six-month intervals.
No adjustments are required.
4.1 DOME DRIVE REMOVAL
1. Pendant Models Only - Remove the gasket from the rim of the back box.
2
Remove the back box trim ring or bezel. To remove a bezel, turn it about 1/2"
(1.27 cm) counterclockwise and pull down.
3. Turn off the power.
4. Remove the hairpin clips from the latches.
5. Open one of the latches.
6. Grasp the unit with one hand to prepare for the 10- to 13-pound (4.5 to 5.9 kg)
load.
7. Open the other latch and lower the dome drive.
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5.0 WIRING DIAGRAMS
Figure 5. 24 VAC Back Box Wiring Diagram (For Dome Drives with Integral Receiver/Driver)
14
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Figure 6. 120 VAC Back Box Wiring Diagram (For Dome Drives with Integral Receiver/Driver)
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Figure 7. 230 VAC Back Box Wiring Diagram (For Dome Drives with Integral Receiver/Driver)
16
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Figure 8. Wiring Diagram for Dome Drives with 355° Rotation
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Figure 9. Wiring Diagram for Dome Drives with 360° Rotation
18
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Figure 10. Wiring Diagram for Hard-Wire Systems
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6.0 EXPLODED ASSEMBLY DIAGRAMS
1
2
3
4
8
5
49
10
6
11
12
13
14
7
39
48
47
24
15
25
23
22
21
46
45
9
36
61
50
44
43
42
19
41
40
36
28
38
60
56
27
65
31
29
REMOVE BEFORE
OPERATING
26
30
16
34
20
17
18
51
52
54
33
53
32
55
Figure 11. DD14 Series Dome Drive Exploded Assembly Mechanical Parts Diagram
20
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Table A. DD14 Series Dome Drive Exploded Assembly Mechanical Part List (Figure 11)
Item
Quantity
Description
Part Number
80010004
1
2
2
2
1
2
1
1
3
1
1
1
4
2
1
1
1
1
1
1
1
Bushing
Push nut
80010011
8004034COMP
8004145COMP
SR10-1
3
Upper drive mount bracket
Dome drive latch pin
Slip ring, 10-lead (360° models only)
Spindle
4
5
6
8004004COMP
80010050
CON10J025Z41T
8004013COMP
80010012
90010002
90010001
90010029
8004002COMP
*
7
Pan limit stop (355° models only)
25-position connector receptacle
Pan limit pin bracket (355° models only)
Pan gear
8
9
10
11
12
13
14
15
16
17
18
19
Thrust washer
Thrust bearing
Bronze bearing
Pan bearing boss
Backplane
Power supply
*
CPU controller
*
Video board
*
Receiver/driver cover
(models with integral receiver/driver only)
Bracket, receiver PCB guides
(models with integral receiver/driver only)
Dome drive frame
8004010COMP
20
1
8004009COMP
21
22
23
24
25
26
1
1
1
1
1
6
8141000WA
80010013
Tilt gear
Tilt shaft
8004018COMP
8104005COMP
GRO2172N
Tilt table
Grommet (355° models only)
PCB board guides
MMS300-4.25
(models with integral receiver/driver only)
27
1
Bracket, receiver PC board guide
(models with integral receiver/driver only)
Motor gear
8004008COMP
28
29
30
31
32
33
34
35
36
37
38
2
1
80010101
Pan spindle nut
9004004COMP
8004006COMP
8144001COMP
81410002
1
Gear, preset, pan spindle (preset models only)
Dome bracket
1
1
ABS dome liner
4
Ball stud
PT180410000
PT180410001
SWI111SM1
SWI111SM
4
Ball stud receiver
2
Tilt switch with actuator
Pan switch with actuator (355° models only)
Not used
2
—
1
Tilt motor:
Stepper, DC, vari-speed, type 3 drive
24 VAC, 7 rpm, w/gearhead, type 1 drive
24 VAC, 14 rpm, w/gearhead, type 2 drive
Pan limit pin (355° models only)
8008000
8008207
8008214
39
1
8004011COMP
* Refer to dome receiver/driver manual for part number.
continued on next page
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Table A (continued)
Description
Item
Quantity
Part Number
80010000
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
2
1
1
1
1
1
1
1
2
3
1
1
1
1
1
1
1
Sealed bearing
Wave spring
80010002
Boss, bearing, tilt
8004000COMP
ENCS1-512
Encoder, preset tilt (preset models only)
Gear, preset tilt (preset models only)
Encoder, preset pan (preset models only)
Bracket, pan preset encoder (preset models only)
Gear, pan preset encoder (preset models only)
Snap ring (355° models only)
Spindle stand-off
28010017
ENCS1-512I
8004012COMP
PT250010002
15510000
8004123COMP
8144006COMP
8144009COMP
8144007COMP
8144002COMP
8144003COMP
8144004COMP
Lens support
Rear dome bracket
Front dome bracket
Dome plate (receiver side)
Dome plate (tilt side)
Dome bracket, tilt side
Pan motor:
Stepper, DC, vari-speed, type 3 drive
24 VAC, 24 rpm, w/gearhead, type 1 drive
24 VAC, 48 rpm, w/gearhead, type 2 drive
Connector, mating, lens:
8008000
8008224
8008248
57
58
59
1
1
9
9-pin, PP lens (not shown)
6-pin, non-PP lens (not shown)
Connector, lens, panel mount:
9-pin, PP lens (not shown)
6-pin, non-PP lens (not shown)
Pins, loose piece (not shown)
(for use with item #58, CON206705-1)
Shim
1751000COMP
CONMAS6100
CON206705-1
CONMAB6100
CON66399-1
60
61
62
63
64
65
1
1
1
1
1
1
ZHSHIM.047
Adapter, connector (non-preset models only)
Gland (355° models only)
30014025COMP
EH400010003
8004064COMP
EH400010004
8144012COMP
Strain relief bracket (355° models only)
Gland nut (355° models only)
Shipping stabilizer bracket
(** Remove Before Operating** )
Spacer:
66
1
1
Tilt motor, (vari-speed) (not shown)
Tilt motor, (AC) (not shown)
8004023COMP
8004061COMP
22
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O
Q
F
N
E
F
D
N
N
BB
C
V
G
H
X
L
CC
I
N
L
N
Z
P
L
U
N
J
AA
N
J
K
W
N
B
N
N
L
L
R
Q
Y
L
DD
V
P
T
M
S
L
N
N
L
N
N
L
L
N
L
A
L
N
B
N
EE
L
Figure 12. DD14 Series Dome Exploded Assembly Hardware Diagram
Pelco Manual C458M-B (1/98)
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Table B. DD14 Series Dome Drive Exploded Assembly Hardware Parts List (Figure 12)
Item
Quantity
4
Description
Part Number
SPA8500
A
B
Spacer, 1/4" O.D. x 1/8" L, #6 clear
Nut, 6-32
ZH6-32NUTSH
14
10
2
(355° models only)
(360° models only)
C
Screw, 8-32 x 3/8", hex head
(355° models only)
ZH8-32X.375HMSS
D
E
F
2
2
5
3
Spacer 1/4" hex x 1/2" L, 6-32 tapped
Screw, 1/4-20 x 1" flat head, Phillips
Screw, 6-32 x 3/8" pan head, Phillips
Screw, 8-32 x 3/4" L, flat head, Phillips
Screw, 6-32 x 3/8" flat head, Phillips
(355° models only)
SPA8423
ZH1/420X1.00SFS
ZH6-32X.375SPP
ZH8-32X.750SFS
ZH6-32X.375SFP
G
H
2
6
2
5
(360° models only)
I
J
Screw, 8-32 x 1/2" flat head, Phillips
Screw, 8-32 x 3/8" flat head, Phillips
Screw, 2-56 x 7/16" pan head, Phillips
(355° models only)
ZH8-32X.500SFS
ZH8-32X.375SFP
ZH2-56X.437SPP
K
8
4
(360° models only)
L
M
N
33
3
Screw, 6-32 x 3/8" pan head, Phillips, black
Internal star washer, #4 (preset models only)
Internal star washer, #6
ZH6-32X.375BPP
ZH4LWSIS
ZH6LWSIS
47
43
3
(355° models only)
(360° models only)
O
P
Q
R
S
Screw, 8-32 x 1/2" pan head, Phillips
Split lock washer, 1/4"
ZH8-32X.500SPP
ZH1/4LWSSL
2
11
8
Internal star washer, #8
ZH8LWSIS
Flat washer, #8
ZH188X435X60C
ZH4-40X.250SPP
3
Screw, 4-40 x 1/4" pan head, Phillips
(preset models only)
T
U
V
W
X
Y
Z
1
1
2
4
1
8
1
Screw, 1/4-20 x 1/2", hex head
Flat washer
ZH1/4-20X.500CH
ZH260X562X65C
ZH8-32X.250S
Set screw, 8-32 x 1/4", black (355° models only)
Set screw, 8-32 x 3/16", black
Screw, 10-32 x 1/2" flat head, Phillips
Screw, 8-32 x 1/2" hex soc
Screw, 1/4-20 x 3/4" hex head
ZH8-32X.187S
ZH10-32X.500CFS
ZH8-32X.500CS
ZH1/420X.750CH
AA
BB
CC
4
2
4
Nylon washer
ZH131X361X62N
ZH6-32X.500SPP
ZH6-32X.625SFS
Screw, 6-32 x 1/2" pan head, Phillips
Screw, 6-32 x 5/8" flat head, Phillips
(355° models only)
DD
EE
1
8
Flat washer, 3/16"
Screw, 6-32 x 3/8" flat head, black
ZH260X562X65C
ZH6-32X.375BPF
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Pelco Manual C458M-B (1/98)
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7.0 SPECIFICATIONS
MECHANICAL
Pan:
Movement in horizontal plane:
0-355° with pan limit stops
360° without pan limit stops
Tilt:
-90° movement from horizontal plane
Pan and Tilt
Speeds:
The following speeds are available and pre-selected by cus-
tomer at time of order:
Dome Drive
Type
Pan Speed
12°/sec ± 1°
Tilt Speed
DD14B1L
6°/sec ±.5°
DD14B1L-H
DD14C1L
DD14C1L-H
DD14D1L
DD14B2L
DD14B2L-H
DD14C2L
DD14C2L-H
DD14D2L
DD14E2L
24°/sec ± 1°
12°/sec ±.5°
DD14C3L
DD14E3L
Variable (0 – 100°/sec)
0–40°/sec ±.5°
Motors:
Synchronous, continuous duty, instantaneous reversing
(models with fixed pan speed)
Stepper (models with variable pan speed)
Maximum
Camera/Lens
Length:
Approx.4.7"Wx3.2"Hx11.5"L(11.94cmx8.13cmx29.21cm),
including BNC cable connection to camera
Connectors
Video:
BNC
Lens:
Hirschmann 6-pin (mate supplied) for non-preset models
AMP CPC 9-pin (mate supplied) for preset models
Camera Power:
Gearing:
Spade lugs
Spur gear
Bearings
Pan:
Roller thrust bearings and Oilite bronze bushing
Sealed ball bearing
Tilt:
Braking:
Models with fixed pan speed:
Friction
Models with variable pan speed: Magnetic locking
Pelco Manual C458M-B (1/98)
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ELECTRICAL
Power
Requirements:
Variable Speed Unit
All Others
Pan and Tilt
Idle
24 vA
15 vA
7.5 vA
2.5 vA
Maximum Current: 2 amps per conductor (360° models only)
Camera Power:
24 VAC
Limit Switches
Pan:
5 amp, external adjustment (355° models only)
Tilt:
5 amp (factory set)
GENERAL
Construction
Pan/Tilt:
Aluminum with stainless steel hardware
Plastic
Dome Liner:
Max. Weight:
10.7lbs(4.85kg). (Combined weight of dome drive with integral
receiver/driver and dome.)
(Design and product specifications subject to change without notice.)
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union
regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.
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NOTES
Pelco Manual C458M-B (1/98)
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8.0 WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or
workmanship for a period of one year after the date of shipment.
Exceptions to this warranty are as noted below:
•
•
•
Five years on FT/FR8000 Series fiber optic products.
Three years on Genex® Series products (multiplexers, server, and keyboard).
Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X,
CC3751H-2,CC3651H-2X,MC3651H-2,andMC3651H-2Xcameramodels,whichhaveafive-
year warranty.
•
•
Two years on standard motorized or fixed focal length lenses.
Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed
dome products.
•
Two years on Spectra®, Esprit®, ExSite™, and PS20 scanners, including when used in
continuous motion applications.
•
•
Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).
Eighteen months on DX Series digital video recorders, NVR300 Series network video
recorders, and Endura™ Series distributed network-based video products.
•
•
One year (except video heads) on video cassette recorders (VCRs). Video heads will be
covered for a period of six months.
Sixmonthsonallpanandtilts,scannersorpresetlensesusedincontinuousmotionapplications
(that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment.
AllgoodsrequiringwarrantyrepairshallbesentfreightprepaidtoPelco,Clovis,California.Repairs
made necessary by reason of misuse, alteration, normal wear, or accident are not covered under
this warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the
specific use or application made of the Products. Pelco’s liability for any claim, whether based on
breach of contract, negligence, infringement of any rights of any party or product liability, relating
totheProductsshallnotexceedthepricepaidbytheDealertoPelcoforsuchProducts. Innoevent
will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss
of profit and claims of third parties) however caused, whether by the negligence of Pelco or
otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer may also have
additional rights, which are subject to variation from state to state.
Ifawarrantyrepairisrequired, theDealermustcontactPelcoat(800) 289-9100or(559)292-1981
to obtain a Repair Authorization number (RA), and provide the following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under the warranty
conditions stated above, please include a written explanation with the product when returned.
Methodofreturnshipmentshallbethesameorequaltothemethodbywhichtheitemwasreceived
by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800)
289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit,
and RA number if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA number
and freight should be prepaid. Ship to the appropriate address below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed
to return goods to the USA, you may do one of the following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
Pelco
3500 Pelco Way
Clovis, CA 93612-5699 USA
Pelco, the Pelco logo, Camclosure, Esprit,
Genex, Legacy, and Spectra are registered
trademarks of Pelco.
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Pelco c/o Expeditors
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933
Endura and ExSite are trademarks of Pelco.
© Copyright 1998, Pelco. All rights reserved.
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