C401M-C (12/99)
EH1000
Ceiling Enclosure
®
IMPORTANT SAFEGUARDS AND WARNINGS
Prior to installation and use of this product, the following WARNINGS should be observed.
3500 Pelco Way,
Clovis, CA 93612-5699
USA
1. Installation and servicing should only be done by qualified service personnel and conform
to all local codes.
In North America & Canada:
Tel (800) 289-9100
FAX (800) 289-9150
2. Unless the unit is specifically marked as a NEMA Type 3, 3R, 3S, 4, 4X ,6 or 6P enclo-
sure, it is designed for indoor use only and it must not be installed where exposed to rain
and moisture.
International Customers:
Tel +1 (559) 292-1981
FAX +1 (559) 348-1120
3. Only use replacement parts recommended by Pelco.
The product and/or manual may bear the following marks:
This symbol indicates that danger-
ous voltage constituting a risk of
electric shock is present within
C A U T I O N :
this unit.
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that there
are important operating and main-
tenance instructions in the litera-
ture accompanying this unit.
Please thoroughly familiarize yourself with the information in this manual prior to installation
and operation.
DESCRIPTION
The EH1000 low-profile ceiling enclosure for 2/3-inch format cameras is designed to be mounted
in fixed or dropped ceilings. The upper section mounted above the ceiling is constructed of alu-
minum to meet most fire code requirements for installation in open plenum ceilings.
The EH1000 is engineered for ease of installation and service. The lower section is hinged to
provide convenient access for adjusting camera and lens. The upper section has generous
interior dimensions which allow additional camera angle adjustments to be made.
The EH1000 is equipped with a tamper-resistant lock for security protection. Cable entry is
through conduit knockouts.
INSTALLATION
To mount the EH1000 directly into a fixed or dropped ceiling, perform the following steps:
1. Determine the location and direction of the enclosure to be mounted. Ideally, the enclo-
sure cutout should be parallel and adjacent, or perpendicular, to any ceiling structure.
Avoid cutting into any ceiling structural members.
2. Open the cover of the enclosure to expose the mounting holes in the flange.
3. Remove any appropriate knockouts.
4. Insert the enclosure into the opening and secure with the appropriate fasteners.
5. Mount the camera and lens onto the adjustable mounting bracket. Adjust the position of
the camera and lens to clear the enclosure cover when closed. Tighten the mounting
bracket fasteners.
NOTE: The camera mounting
bracket is reversible, to accom-
modate various camera and lens
combinations.
6. Route the appropriate cables into the enclosure. Make all necessary electrical connec-
tions.
7. Close and lock the cover.
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Figure 1. E1003 Ceiling Mounting Plate Installation
17.10
(43.43)
9.70
(24.64)
10.50
(26.67)
4.56
(11.58)
15.00 (38.1)
MAX. CAMERA LENGTH
20.06
(50.95)
12.56
(31.90)
NOTE: VALUES IN PARENTHESES ARE CENTIMETERS;
ALL OTHERS ARE IN INCHES.
Figure 2. EH1000 Dimensions
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WARRANTY AND RETURN INFORMATION
WARRANTY
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or
(559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following
information:
Pelco will repair or replace, without charge, any merchandise proved defective in material
or workmanship for a period of one year after the date of shipment.
Exceptions to this warranty are as noted below:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
• Five years on FT/FR8000 Series fiber optic products.
• Three years on Genex® Series products (multiplexers, server, and keyboard).
• Three years on Camclosure® and fixed camera models, except the CC3701H-2,
CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera
models, which have a five-year warranty.
If there is a dispute regarding the warranty of a product which does not fall under the
warranty conditions stated above, please include a written explanation with the product
when returned.
• Two years on standard motorized or fixed focal length lenses.
• Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series
fixed dome products.
Method of return shipment shall be the same or equal to the method by which the item
was received by Pelco.
RETURNS
• Two years on Spectra®, Esprit®, ExSite™, and PS20 scanners, including when used in
continuous motion applications.
In order to expedite parts returned to the factory for repair or credit, please call the factory
at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if
returned for credit, and RA number if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking and refurbishing
charge.
• Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).
• Eighteen months on DX Series digital video recorders, NVR300 Series network video
recorders, and Endura™ Series distributed network-based video products.months on DX
Series digital video recorders, NVR300 Series network video recorders, Endura™ Series
distributed network-based video products, and TW3000 Series twisted pair transmission
products.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA
number and freight should be prepaid. Ship to the appropriate address below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods
to:
• One year (except video heads) on video cassette recorders (VCRs). Video heads will be
covered for a period of six months.
Service Department
Pelco
• Six months on all pan and tilts, scanners or preset lenses used in continuous motion
applications (that is, preset scan, tour and auto scan modes).
3500 Pelco Way
Clovis, CA 93612-5699
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco
shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis,
California. Repairs made necessary by reason of misuse, alteration, normal wear, or
accident are not covered under this warranty.
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are
instructed to return goods to the USA, you may do one of the following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting
from the specific use or application made of the Products. Pelco’s liability for any claim,
whether based on breach of contract, negligence, infringement of any rights of any party
or product liability, relating to the Products shall not exceed the price paid by the Dealer to
Pelco for such Products. In no event will Pelco be liable for any special, incidental or
consequential damages (including loss of use, loss of profit and claims of third parties)
however caused, whether by the negligence of Pelco or otherwise.
Pelco
3500 Pelco Way
Clovis, CA 93612-5699 USA
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Pelco c/o Expeditors
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933
The above warranty provides the Dealer with specific legal rights. The Dealer may also
have additional rights, which are subject to variation from state to state.
REVISION HISTORY
Manual # Date
Comments
C401M
8/87
2/90
Original version.
C401M-A
Manual revised to incorporate new manual style, UL information, and additional mounting plate installation information and
dimension diagram.
C401M-B
C401M-C
6/95
12/99
Noted camera mounting bracket is reversible. Put into new format.
Revised to new format. Removed Figures 1 and 2.
® Pelco, the Pelco logo, Spectra, Esprit, Genex, Legacy, and Camclosure are registered trademarks of Pelco.
™ Endura and ExSite are trademarks of Pelco.
® Lucite is a registered trademark of Lucite
© Copyright 1999, Pelco. All rights reserved.
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