Pelco Home Security System C3468M User Manual

I N S T A L L A T I O N

Spectra IV IP Series

SD4E Dome System

In-Ceiling

Heavy-Duty In-Ceiling

Pendant (shown)

C3468M (4/10)

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Contents

Important Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Regulatory Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Open Source Software Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Parts Lis t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

In-Ceiling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Heavy-Duty In-Ceiling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Pendant, Heavy-Duty Pendant, and Stainless Steel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Wirin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2

Installing the Dome Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing the Lower Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

In-Ceiling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Heavy-Duty In-Ceiling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Pendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Heavy-Duty Pendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Stainless Steel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Specification s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 7

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List of Illustrations

Preparing the Ceiling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Attaching the Conduit Fitting, Lock Nut, and Safety Chain Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Marking the Screw Hole Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installing the Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing the Heavy-Duty In-Ceiling Back Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Attaching the Pendant Back Box to the Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Back Box Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Removing the TXB-N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connect the Wiring to the Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting Audio to the TXB-N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Routing the Cables in the Back Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Setting the DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing the In-Ceiling Lower Dome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing the Heavy-Duty In-Ceiling Lower Dome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Attaching the Leash to the Pendant Lower Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installing the Pendant Lower Dome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installing the O-Ring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Installing the Heavy-Duty Pendant Lower Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Attaching the Leash to the Stainless Steel Lower Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installing the Stainless Steel Lower Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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List of Tables

Video Coaxial Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

24 VAC/24 VDC Wiring Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Troubleshooting the Spectra IV IP Dome System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Switch Settings for SW2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Switch Settings for SW1, Pelco P-Type Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Switch Settings for SW1, Pelco D-Type Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

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Important Notices

LEGAL NOTICE

SOME PELCO EQUIPMENT CONTAINS, AND THE SOFTWARE ENABLES, AUDIO/VISUAL AND RECORDING

CAPABILITIES, THE IMPROPER USE OF WHICH MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES.

APPLICABLE LAWS REGARDING THE USE OF SUCH CAPABILITIES VARY BETWEEN JURISDICTIONS AND

MAY REQUIRE, AMONG OTHER THINGS, EXPRESS WRITTEN CONSENT FROM RECORDED SUBJECTS.

YOU ARE SOLELY RESPONSIBLE FOR INSURING STRICT COMPLIANCE WITH SUCH LAWS AND FOR

STRICT ADHERENCE TO ANY/ALL RIGHTS OF PRIVACY AND PERSONALTY. USE OF THIS EQUIPMENT

AND/OR SOFTWARE FOR ILLEGAL SURVEILLANCE OR MONITORING SHALL BE DEEMED UNAUTHORIZED

USE IN VIOLATION OF THE END USER SOFTWARE AGREEMENT AND RESULT IN THE IMMEDIATE

TERMINATION OF YOUR LICENSE RIGHTS THEREUNDER.

REGULATORY NOTICES

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

RADIO AND TELEVISION INTERFERENCE

This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference to

radio communications. However there is no guarantee that the interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by

one or more of the following measures:

•

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

You may also find helpful the following booklet, prepared by the FCC: “How to Identify and Resolve

Radio-TV Interference Problems.” This booklet is available from the U.S. Government Printing Office,

Washington D.C. 20402.

Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can

void your authority to operate this equipment under Federal Communications Commission’s rules.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

OPEN SOURCE SOFTWARE NOTICE

This product includes certain open source or other software originated from third parties that is subject to

the GNU General Public License (GPL), GNU Library/Lesser General Public License (LGPL) and different

and/or additional copyright licenses, disclaimers and notices.

The exact terms of GPL, LGPL and some other licenses are provided to you with this product. Please refer

to the exact terms of the GPL and LGPL at www.fsf.org (Free Software Foundation) and

www.opensource.org (Open Source Initiative) regarding your rights under said license. You may obtain a

complete corresponding machine-readable copy of the source code of such software under the GPL or

LGPL by sending your request to [email protected] and the subject line should read Source Code

Request. You will then receive a link in the e-mail for you to download the source code.

This offer is valid for a period of three (3) years from the date of the distribution of this product by Pelco.

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Description

Spectra^®IV IP was designed with ease of installation and ease of maintenance in mind. Each dome

system consists of three components: a back box, a dome drive, and a lower dome. Spectra IV IP back box

options include the following models: environmental in-ceiling (ideal for outdoor soffits), indoor in-ceiling,

standard and environmental pendant, heavy-duty, and stainless steel. Depending on the dome drive model

with which it will be used, a back box can be ordered with or without built-in back box memory. This

memory can be used to store camera and location-specific dome settings, including labels, presets,

patterns, and zones.

MODELS

BB4E-F

In-ceiling, black, with back box memory

BB4E-F-E

BB4E-PB

BB4E-PG

BB4E-PG-E

BB4EHD-F

BB4EHD-PG

BB4EHD-PG-E

BB4E-PSG-E

In-ceiling, black, environmental, with back box memory

Pendant mount, black, standard, with back box memory

Pendant mount, gray, standard, with back box memory

Pendant mount, gray, environmental, with back box memory

Heavy-duty, in-ceiling, gray, with back box memory

Heavy-duty, pendant, gray, with back box memory

Heavy-duty, environmental pendant, gray, with back box memory

Stainless steel, environmental pendant, gray 316 SS, with back box memory

PARTS LIST

Qty Description

Back box

Thread compound (pendant, heavy-duty pendant, and stainless steel models only)

Screws, 10-32 x 3-inch, Phillips flat head (heavy-duty in-ceiling model only)

Important Safety Instructions manual

Installation manual

Operation/Configuration manual

Resource disc

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Mounting

IN-CEILING

1. Prepare the ceiling (refer to Figure 1):

Locate the center point of the mounting location, and insert the compass tool into the ceiling.

Place the end of a pencil in the hole on the end of the compass tool, and draw a circle.

Cut out the circle.

Figure 1. Preparing the Ceiling

2. Attach a conduit fitting (not supplied), lock nut (not supplied), and safety chain bracket (refer to

Figure 2).

3. Install a safety chain/cable (not supplied), which will support up to 16 pounds (7.3 kg).

Figure 2. Attaching the Conduit Fitting, Lock Nut, and Safety Chain Bracket

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4. Open the hinged door to the back box by pushing the tab lock toward the wall of the unit and lifting

the door open.

5. Pull the wiring into the back box through the conduit fitting.

6. Connect all required wiring (refer to Wiring on page 12).

7. Install the back box by compressing the spring clips and pushing the back box through the hole.

8. Tighten the screws until you hear a clicking noise.

HEAVY-DUTY IN-CEILING

1. Prepare the ceiling (refer to Figure 1 on page 8):

Locate the center point of the mounting location, and insert the compass tool into the ceiling.

Place the end of a pencil in the hole on the end of the compass tool, and draw a circle.

Cut out the circle.

2. Use the mounting ring as a template to mark the screw hole pattern onto the mounting surface.

3. Prepare the holes.

Figure 3. Marking the Screw Hole Pattern

4. Install the mounting plates (refer to Figure 4 on page 10). Use the eight 10-32 x 3-inch screws

(supplied) to install the mounting ring and the two back mounting plates.

Line up the mounting ring with the eight fastener holes.

Feed one back mounting plate through the hole in the ceiling. Line up the plate with the four

fastener holes.

Install fasteners through the mounting ring, ceiling, and out the back mounting plate.

Install the second back mounting plate.

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Figure 4. Installing the Plates

Back Mounting Plates

Ceiling

Mounting Ring

5. Attach a conduit fitting (not supplied), lock nut (not supplied), and safety chain bracket (refer to

Figure 2 on page 8).

6. Install a safety chain/cable (not supplied), which will support up to 16 pounds (7.3 kg).

7. Open the hinged door to the back box by pushing the tab lock toward the wall of the unit and lifting

the door open.

8. Pull the wiring into the back box through the conduit fitting.

9. Connect all required wiring (refer to Wiring on page 12).

10. Install the back box by compressing the spring clips and pushing the back box through the hole (refer

to Figure 5).

11. Tighten the screws until you hear a clicking noise.

Figure 5. Installing the Heavy-Duty In-Ceiling Back Box

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PENDANT, HEAVY-DUTY PENDANT, AND STAINLESS STEEL

1. Install the mount for the pendant dome. Refer to the instructions supplied with the mount.

NOTE: If the mount is outdoors, make sure it is properly sealed to keep moisture out.

2. Open the hinged door to the back box by pushing the tab lock towards the wall of the unit and lifting

the door open.

3. Pull the wiring into the back box.

4. Connect all required wiring (refer to Wiring on page 12).

5. Screw the back box onto the mount (refer to Figure 6). If outdoors, apply thread compound (supplied)

to the threads on the back box.

NOTE: Thread compound must be applied. Not doing so may prevent the units from being separated

in the future.

Figure 6. Attaching the Pendant Back Box to the Mount

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Wiring

1. Open the hinged door to the back box by pushing the tab lock toward the wall of the unit and lifting

the door open (refer to Figure 7).

Figure 7. Back Box Door

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2. Remove the TXB-N from the back box circuit board (refer to Figure 8):

Loosen the captive screw on the TXB-N.

Carefully unplug the TXB-N from the back box circuit board.

+ -

Figure 8. Removing the TXB-N

~í

~â

RJ-45 Connector

Ethernet Cable

Standoff

UTP Connector

Back Box Circuit Board

Audio Connectors

TXB-N

Video Coaxial Cable

16-Pin Connector

Heat Sink Standoff

Captive Screw

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3. Connect the auxiliary, alarm, and other wiring to the back box circuit board (refer to Figure 9).

NOTES:

•

Aux 1: Maximum 2 A at low voltage (<40 V)

Aux 2: Maximum 30 mA at 32 VDC

•

If you are installing an environmental back box in a railway application, attach a ground wire

from the circuit board power connector to a structural ground using at least 18-gauge wire.

ALARMS

AUX1

GND

COM

AUX2

GND

VIDEO

PWR- GND PWR+ RX- RX+ TX- TX+ UTP+ UTP-

Figure 9. Connect the Wiring to the Circuit Board

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4. If you plan to use the audio functions, install your audio cables into the audio line-in and line-out

connectors on the TXB-N.

NOTES:

•

To take full advantage of the distance and noise immunity benefits of audio, you must use a

600-ohm impedance matching transformer and twisted pair cable (refer to Figure 10).

A stable power supply is required for optimal audio performance.

•

Figure 10. Connecting Audio to the TXB-N

Microphone

Line-Out Audio Twisted Pair Cable

600-Ohm Impedance Matching Transformer

Amplifier

600-Ohm Impedance Matching Transformer

Line-In Audio Twisted Pair Cable

Speaker

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5. Reinstall the TXB-N:

Plug the TXB-N into the 16-pin connector located on the back box circuit board.

Secure the TXB-N to the standoff on the circuit board using the captive screw on the TXB-N.

6. Plug your network Ethernet cable into the RJ-45 connector on the TXB-N to connect the Spectra IV

dome system to your existing network.

WARNING: An electrical short in the back box may occur if the metal BNC connector on the video

coaxial cable is not completely covered by the protective boot.

7. Perform one of the following options:

•

View video using both analog and IP connections: Connect the video coaxial cable from

the back box circuit board to the coaxial cable coming in from the outside. Make sure that the

BNC connector is completely covered by the protective boot.

•

View video using only the IP connection: Make sure that the BNC connector is

completely covered by the protective boot and is out of the way of the back box door.

8. Before closing the interconnect door, ensure that no wires are between the top of the heat sink

standoff and the back box (refer to Figure 11 on page 16). Both the video coaxial cable and the

Ethernet cable need to be routed carefully to ensure clearance for the heat sink standoff.

9. Close the interconnect door and snap the tab lock into place.

Figure 11. Routing the Cables in the Back Box

RJ-45 Connector

Ethernet Cable

Video Coaxial Cable

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Table A. Video Coaxial Cable Requirements

Cable Type*

RG59/U

Maximum Distance

750 ft (229 m)

RG6/U

1,000 ft (305 m)

1,500 ft (457 m)

RG11/U

*Cable requirements:

• 75-ohm impedance

• All-copper center conductor

• All-copper braided shield with

95 percent braid coverage

Refer to Table B for the recommended maximum distances for 24 VAC and 24 VDC applications, which are

calculated with a 10 percent voltage drop. (Ten percent is generally the maximum allowable voltage drop

for AC- or DC-powered devices.)

Table B. 24 VAC/24 VDC Wiring Distances

Wire Gauge

AC/DC

Total VA/

Total Watts

20 AWG

18 AWG

16 AWG

14 AWG

(0.5 mm²)

(1.0 mm²)

(1.5 mm²)

(2.5 mm²)

23 VA/

15 W

123 ft

(38 m)

196 ft

(60 m)

311 ft

(95 m)

495 ft

(151 m)

73 VA/

65 W

39 ft

(12 m)

62 ft

(19 m)

98 ft

(30 m)

156 ft

(48 m)

NOTE: Input power for the dome is 24 VAC or 24 VDC. Using 24 VAC input power,

power consumption is 23 VA per dome for indoor models and 73 VA for outdoor models.

Using 24 VDC input power, power consumption is 0.7 A (15 W) for indoor models and

3 A (65 W) for outdoor models.

Use a 24 VAC transformer with the following minimum VA:

•

40 VA per dome: For indoor models (without heater)

100 VA per dome: For outdoor models (with heater)

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Installing the Dome Drive

1. Perform one of the following options:

•

View video using both analog and IP connections: Set the DIP switches on the top of

the Spectra IV dome drive (refer to Figure 12). For DIP switch settings, refer to the labels

located on the top of the dome drive, or refer to Switch Settings on page 28.

View video using the IP connection: You do not need to set the DIP switches.

•

NOTE: When connecting more than one Spectra dome to a single controller, terminate the unit

farthest from the controller. To terminate the dome drive set the SW2-10 switch to the ON position.

Figure 12. Setting the DIP Switches

2. Install the dome drive.

WARNING: Improper installation of the dome drive can be dangerous and can seriously damage

the equipment.

Align the blue and red tabs with the blue and red labels on the back box.

Push in the red tab and insert that side of the dome drive first.

Push in the blue tab and insert the dome drive into the back box the remainder of the way.

Continue pushing on the ends of the tabs until both sides click firmly into place.

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Installing the Lower Dome

IN-CEILING

1. Snap the clip on the end of the trim ring leash into the hole on the lip of the back box (refer to

Figure 13).

Figure 13. Installing the In-Ceiling Lower Dome

2. Snap the trim ring into the plastic snap washers on the mounting screws.

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HEAVY-DUTY IN-CEILING

1. Snap the clip of the lower trim ring leash into the hole on the lip of the back box (refer to Figure 14).

2. Insert both keys in the barrel locks. Turn the keys clockwise to the unlocked position.

NOTE: Keys cannot be removed from the lock while in the unlocked position.

3. Align the ball studs, located on the mount ring, with the ball stud receivers, located on the inside of

the lower dome. Push the lower dome into the back box.

4. Hold and turn both keys to the locked position.

Figure 14. Installing the Heavy-Duty In-Ceiling Lower Dome

Trim Leash

Ball Stud

Ball Stud Receiver

Barrel Key Lock

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PENDANT

1. Attach the back box leash to the lower dome (refer to Figure 15).

Figure 15. Attaching the Leash to the Pendant Lower Dome

2. Push the lower dome into the back box.

3. Tighten the captive Phillips pan head screws to secure the lower dome.

Figure 16. Installing the Pendant Lower Dome

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HEAVY-DUTY PENDANT

1. Attach the back box leash to the lower dome (refer to Figure 15 on page 21).

2. Lightly apply O-ring lubricant (supplied with the lower dome) to the O-ring, and then install the

O-ring in the groove on the trim ring of the lower dome (refer to Figure 17).

Figure 17. Installing the O-Ring

3. Align the barrel locks in the lower dome with the holes located on each side of the back box (refer to

Figure 18 on page 23).

4. Push the lower dome into the back box.

5. Press in the pins of the barrel locks to secure the lower dome.

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Figure 18. Installing the Heavy-Duty Pendant Lower Dome

Barrel Lock

Center Pin

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STAINLESS STEEL

1. Attach the back box leash to the lower dome using the nearest retainer screw (refer to Figure 19).

Figure 19. Attaching the Leash to the Stainless Steel Lower Dome

Leash

Retainer Screw

2. Lightly apply O-ring lubricant (supplied with the lower dome) to the O-ring, and then install the

O ring in the groove on the trim ring of the lower dome (refer to Figure 17 on page 22).

3. Remove the two lower dome mounting screws, and apply a drop of Loctite^®222MS (supplied with

lower dome) to each screw.

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4. Push the lower dome into the back box, line up the mounting screw holes, and install the two

mounting screws (refer to Figure 20).

Figure 20. Installing the Stainless Steel Lower Dome

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Troubleshooting

To use your dome, refer to the operation and configuration manual.

If the following instructions fail to solve your problem, contact Pelco Product Support at 1-800-289-9100

(USA and Canada) or +1-559-292-1981 (international) for assistance. Be sure to have the serial number

available when calling.

Do not try to repair the unit yourself. Leave maintenance and repairs to qualified technical personnel only.

Table C. Troubleshooting the Spectra IV IP Dome System (1 of 2)

Problem

Possible Causes

Suggested Resolution

Dome does not start

properly after

installation.

The circuit board fuse

Check the fuse on the circuit board inside the back box

for continuity. Replace the fuse if needed.

may need to be replaced.

The back box may not be Check the wiring with a volt meter to ensure that the

receiving proper voltage. back box is receiving proper voltage.

Dome starts correctly,

but you do not have

accurate control.

Switch settings on the

dome drive are set

incorrectly.

Check the signal with a volt meter or an oscilloscope.

NOTE: This step will not apply if you are using

Coaxitron control.

Ensure that the switch settings on the dome drive are

set correctly (refer to Switch Settings on page 28.)

No video is displayed. Power is not connected.

Check the power connector.

Check the video connector.

Video cable is not

connected.

TXB-N module is not

inserted properly.

Reinstall the TXB-N module. Make sure the pins on

the module are inserted correctly.

Spectra IV information The unit cannot complete Refer to Troubleshooting in the Installation/Operation

(model, firmware,

Pelco P and Pelco D

protocol addresses,

and communication

settings) does not

appear after the

its configuration cycle.

manual shipped with the Spectra IV dome drive.

configuration cycle.

The audio signal is

weak.

You are not using the

correct type of

transformer.

Be sure you are using a 600-ohm impedance matching

transformer.

The wiring distance

connecting the audio

equipment may be too

long.

Test the equipment using a shorter wiring distance.

The gain is not properly

adjusted.

If you are using an external amplifier and it has an

adjustable gain, increase the gain until the signal is

acceptable.

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Table C. Troubleshooting the Spectra IV IP Dome System (2 of 2)

Problem

Possible Causes

Suggested Resolution

There is an echo when The speaker volume is

Lower the speaker volume.

audio is received.

too high.

The microphone and the

speaker are too close

together.

If your call station does not have built-in echo

cancellation, move the microphone and speaker

farther apart.

Your call station does not Use a call station with built-in echo cancellation.

have built-in echo

cancellation.

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Switch Settings

WARNING: If you are using Pelco D-type or Pelco P-type control, your system may not operate if

the baud rate and address switches are not set correctly. The switches are set at the factory using

the defaults for Pelco D-type control (2400 baud and address 1).

Table D. Switch Settings for SW2

Special Systems

Switch Number

AD-32 Preset System

CM9502 Setting

Vicon^™

Not currently available; SW2-3 is reserved for future use.

Serial Port Settings

Switch Number

RS422

OFF OFF

OFF ON

RS485, 4-Wire

RS485, 2-Wire

Pelco D or Pelco P Protocol Baud Rate

Switch Number

2400 Baud

OFF OFF OFF

ON OFF OFF

OFF ON OFF

(Default for D-type Control)

4800 Baud

(Default for P-type Control)

9600 Baud

Video Cable Type

Switch Number

Coaxial Cable

OFF

Dome Termination

Switch Number

Terminated

OFF

Not Terminated

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Table E. Switch Settings for SW1, Pelco P-Type Control

NOTE: For Coaxitron controls, SW1 is not used; set all switches to OFF. For Pelco D-type control systems,

refer to Table F on page 30.

SWITCH SETTING

SPECTRA

ADDRESS

SW1-1

OFF

SW1-2

OFF

SW1-3

OFF

SW1-4

OFF

SW1-5

OFF

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Table F. Switch Settings for SW1, Pelco D-Type Control

NOTE: For Coaxitron controls, SW1 is not used; set all switches to OFF. For Pelco P-type control systems,

refer to Table E on page 29.

SWITCH SETTING

SPECTRA

ADDRESS

SW1-1

SW1-2

OFF

SW1-3

OFF

SW1-4

OFF

SW1-5

OFF

SW1-6

OFF

SW1-7

OFF

SW1-8

OFF

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SWITCH SETTING

SPECTRA

ADDRESS

SW1-1

OFF

SW1-2

SW1-3

SW1-4

OFF

SW1-5

OFF

SW1-6

OFF

SW1-7

OFF

SW1-8

OFF

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SWITCH SETTING

SPECTRA

ADDRESS

SW1-1

SW1-2

SW1-3

SW1-4

SW1-5

OFF

SW1-6

OFF

SW1-7

SW1-8

OFF

100

101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

116

117

118

119

OFF

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SWITCH SETTING

SPECTRA

ADDRESS

SW1-1

OFF

SW1-2

OFF

SW1-3

OFF

SW1-4

OFF

SW1-5

OFF

SW1-6

SW1-7

SW1-8

OFF

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

151

152

153

154

155

156

157

158

159

160

OFF

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SWITCH SETTING

SPECTRA

ADDRESS

SW1-1

SW1-2

OFF

SW1-3

OFF

SW1-4

OFF

SW1-5

OFF

SW1-6

OFF

SW1-7

OFF

SW1-8

161

162

163

164

165

166

167

168

169

170

171

172

173

174

175

176

177

178

179

180

181

182

183

184

185

186

187

188

189

190

191

192

193

194

195

196

197

198

199

200

201

OFF

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SWITCH SETTING

SPECTRA

ADDRESS

SW1-1

OFF

SW1-2

SW1-3

OFF

SW1-4

OFF

SW1-5

OFF

SW1-6

OFF

SW1-7

SW1-8

202

203

204

205

206

207

208

209

210

211

212

213

214

215

216

217

218

219

220

221

222

223

224

225

226

227

228

229

230

231

232

233

234

235

236

237

238

239

240

241

242

OFF

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SWITCH SETTING

SPECTRA

ADDRESS

SW1-1

SW1-2

SW1-3

OFF

SW1-4

OFF

SW1-5

SW1-6

SW1-7

SW1-8

243

244

245

246

247

248

249

250

251

252

253

254

OFF

C3468M (4/10)

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Specifications

ELECTRICAL

(Dome Drive Only)

Input Voltage

18 to 32 VAC; 24 VAC nominal

22 to 27 VDC; 24 VDC nominal

Input Power

24 VAC

23 VA nominal (indoor, without heater)

73 VA nominal (outdoor, with heater)

0.7 A nominal (indoor, without heater)

3 A nominal (outdoor, without heater)

24 VDC

Fuse

1.25 A

Auxiliary Outputs

Alarm Inputs

Relay Contacts

Type

AUX 1

AUX 2 Output

Form C

Open collector transistor output

32 VDC maximum

Voltage

Low voltage (<40 V)

2 A maximum

Current

150 mA maximum

AUDIO

Streaming

Bi-directional: full or half duplex

Input/Output

Terminal block, analog for microphone and speaker;

600-ohm differential; 1 Vp-p maximum signal level

Compression

G.711 PCM 8 bit, 8 kHz mono at 64 kbit/s

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IN-CEILING

Construction

Back Box

Dome Drive

Lower Dome

Plastic

Aluminum, thermoplastic

Acrylic

Cable Entry (Back Box)

Pan Movement

Vertical Tilt

0.75-inch conduit fitting

360° continuous pan rotation

Unobstructed +2° to –92°

Manual Pan/Tilt Speeds*

Pan

Tilt

0.1° to 80°/sec manual operation, 150°/sec turbo

0.1° to 40°/sec manual operation

Preset Speeds

Pan

Tilt

400°/sec

200°/sec

Environment

In-Ceiling

Indoor

Outdoor

Environmental In-Ceiling

Operating Temperature

In-Ceiling Indoor

Environmental In-Ceiling

Maximum

32° to 122°F (0° to 50°C)

(Assumes no wind chill factor)

140°F (60°C) absolute maximum; 122°F (50°C) sustained

maximum

–60°F (–51.1°C) absolute minimum; prevents icing at sustained

minimum of –50°F (–45°C); de-ices 0.1 inch (2.5 mm) within

3 hours after power-up

Minimum

Weight (approximate)

Back Box

In-Ceiling Indoor

Environmental In-Ceiling

Dome Drive

1.50 lb (0.68 kg)

2.10 lb (0.95 kg)

3.30 lb (1.48 kg)

Lower Dome

In-Ceiling Indoor

Environmental In-Ceiling

0.20 lb (0.09 kg)

0.60 lb (0.27 kg)

*For variable-speed operation, an appropriate controller is required. With fixed-speed controllers,

pan/tilt speed is 20°/sec. The CM6700/CM6800 controller with the KBD200A keyboard has

configurable fixed speeds.

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HEAVY-DUTY IN-CEILING

Construction

Back Box

Dome Drive

Lower Dome

Aluminum

Aluminum, thermoplastic

Clear polycarbonate, 0.090-inch thick

Cage Thickness

Cage Color

0.12 x 0.30-inch cast stainless steel

Black, for maximum discreetness

0.75-inch conduit fitting

Cable Entry (Back Box)

Pan Movement

Vertical Tilt

360° continuous pan rotation

+2° to –92°

Manual Pan/Tilt Speeds*

Pan

Tilt

0.1° to 80°/sec manual operation, 150°/sec turbo

0.1° to 40°/sec

Preset Speeds

Pan

Tilt

400°/sec

200°/sec

Environment

Indoor only

Operating Temperature

32° to 122°F (0° to 50°C)

Weight (approximate)

Back Box

2.17 lb (0.98 kg)

3.30 lb (1.48 kg)

0.20 lb (0.09 kg)

1.60 lb (0.73 kg)

3.60 lb (1.63 kg)

Dome Drive

Lower Dome

In-Ceiling

In-Ceiling with Cage

*For variable-speed operation, an appropriate controller is required. With fixed-speed controllers,

pan/tilt speed is 20°/sec. The CM6700/CM6800 controller with the KBD200A keyboard has

configurable fixed speeds.

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PENDANT

Construction

Back Box

Dome Drive

Lower Dome

Aluminum

Aluminum, thermoplastic

Acrylic

Cable Entry (Back Box)

Pan Movement

Vertical Tilt

Through 1.5-inch NPT pendant mount

360° continuous pan rotation

Unobstructed +2° to –92°

Manual Pan/Tilt Speeds*

Pan

Tilt

0.1° to 80°/sec manual operation, 150°/sec turbo

0.1° to 40°/sec manual operation

Preset Speeds

Pan

Tilt

400°/sec

200°/sec

Environment

Indoor/outdoor

Operating Temperature

Standard Pendant

Maximum

(Assumes no wind chill factor)

140°F (60°C) absolute maximum in shade; 122°F (50°C) sustained

maximum in shade; 113°F (45°C) absolute maximum in direct

sunlight; 95°F (35°C) sustained maximum in direct sunlight

25°F (–4°C) sustained minimum

Minimum

Environmental Pendant

Maximum

(Assumes no wind chill factor)

140°F (60°C) absolute maximum; 122°F (50°C) sustained

maximum

–60°F (–51.1°C) absolute minimum; prevents icing at sustained

minimum of –50°F (–45°C); de-ices 0.1 inch (2.5 mm) within

3 hours after power-up

Minimum

Weight (approximate)

Back Box

Standard Pendant

Environmental Pendant

Dome Drive

2.40 lb (1.09 kg)

3.50 lb (1.59 kg)

3.30 lb (1.48 kg)

0.20 lb (0.09 kg)

Lower Dome

*For variable-speed operation, an appropriate controller is required. With fixed-speed controllers,

pan/tilt speed is 20°/sec. The CM6700/CM6800 controller with the KBD200A keyboard has

configurable fixed speeds.

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HEAVY-DUTY PENDANT

Construction

Back Box

Dome Drive

Lower Dome

Aluminum

Aluminum, thermoplastic

Clear polycarbonate, 0.09-inch thick

Cage Thickness

Cage Color

0.12 x 0.30-inch cast stainless steel

Black, for maximum discreetness

Through 1.5-inch NPT pendant mount

360° continuous pan rotation

+2° to –92°

Cable Entry (Back Box)

Pan Movement

Vertical Tilt

Manual Pan/Tilt Speeds*

Pan

Tilt

0.1° to 80°/sec manual operation, 150°/sec turbo

0.1° to 40°/sec

Preset Speeds

Pan

Tilt

400°/sec

200°/sec

Environment

Indoor/outdoor

Operating Temperature

Pendant

32° to 140°F (0° to 60°C) absolute maximum; 32° to 122°F (0° to

50°C) sustained maximum

Environmental Pendant

Maximum

(Assumes no wind chill factor)

140°F (60°C) absolute maximum; 122°F (50°C) sustained

maximum

–60°F (–51.1°C) absolute minimum; minimal icing at sustained

minimum of -50°F (–45°C); prevents icing at sustained minimum

of –40°F (–40°C); de-ices 0.1 inch (2.5 mm) within 3 hours after

power-up

Minimum

Weight (approximate)

Back Box

Pendant

4.45 lb (2.02 kg)

4.75 lb (2.15 kg)

Environmental Pendant

Dome Drive3.3 lb (1.48 kg)

Lower Dome

Pendant

Pendant with Cage

1.83 lb (0.83 kg)

3.83 lb (1.74 kg)

*For variable-speed operation, an appropriate controller is required. With fixed-speed controllers,

pan/tilt speed is 20°/sec. The CM6700/CM6800 controller with the KBD200A keyboard has

configurable fixed speeds.

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STAINLESS STEEL

Construction

Back Box

Dome Drive

Lower Dome Trim Ring

Bubble

316 stainless steel; gray, polyurethane powder-coated finish

Aluminum, thermoplastic

316 stainless steel; black, polyurethane powder-coated finish

Acrylic, clear or smoked

Cable Entry (Back Box)

Pan Movement

Vertical Tilt

Through 1.5-inch NPT pendant mount

360° continuous pan rotation

Unobstructed +2° to –92°

Manual Pan/Tilt Speeds*

Pan

Tilt

0.1° to 80°/sec manual operation, 150°/sec turbo

0.1° to 40°/sec manual operation

Preset Speeds

Pan

Tilt

400°/sec

200°/sec

Environment

Indoor/outdoor

Operating Temperature

Assumes no wind chill factor; for detailed test conditions, contact

Pelco

Maximum

Minimum

140°F (60°C) absolute maximum; 122°F (50°C) sustained

maximum

–60°F (-51.1°C) absolute minimum; minimal icing at sustained

minimum of –50°F (–45°C); prevents icing at sustained minimum

of –40°F (–40°C); de-ices 0.1 inch (2.5 mm) within 3 hours after

power-up

Weight (approximate)

Back Box

4.75 lb (2.15 kg)

3.3 lb (1.48 kg)

1.83 lb (0.83 kg)

Dome Drive

Lower Dome

*For variable-speed operation, an appropriate controller is required. With fixed-speed controllers,

pan/tilt speed is 20°/sec. The CM6700/CM6800 controller with the KBD200A keyboard has

configurable fixed speeds.

The materials used in the manufacture of this document and its components are compliant to the requirements of

Directive 2002/95/EC.

This equipment contains electrical or electronic components that must be recycled properly to comply with

Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment

(WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY

Manual #

Date

Comments

C3468M

4/10

Original version.

C3468M (4/10)

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PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of

shipment.

Exceptions to this warranty are as noted below:

•

Five years:

–

Fiber optic products

Unshielded Twisted Pair (UTP) transmission products

CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models

Three years:

–

Pelco-designed fixed network cameras and network dome cameras with Sarix^™technology.

Pelco-branded fixed camera models (CCC1390H Series, C10DN Series, C10CH Series, and IP3701H Series)

EH1500 Series enclosures

Spectra^®IV products (including Spectra IV IP)

Camclosure^®Series (IS, ICS, IP) integrated camera systems

DX Series digital video recorders (except DX9000 Series which is covered for a period of one year), DVR5100 Series digital video recorders,

Digital Sentry^®Series hardware products, DVX Series digital video recorders, and NVR300 Series network video recorders

–

Endura^®Series distributed network-based video products

Genex^®Series products (multiplexers, server, and keyboard)

PMCL200/300/400 Series LCD monitors

PMCL5xx Series FHD monitors

•

Two years:

–

Standard varifocal, fixed focal, and motorized zoom lenses.

DF5/DF8 Series fixed dome products

Legacy^®Series integrated positioning systems

Spectra III^™, Spectra Mini, Spectra Mini IP, Esprit^®, ExSite^®, and PS20 scanners, including when used in continuous motion applications.

Esprit Ti and TI2500 Series thermal imaging products

Esprit and WW5700 Series window wiper (excluding wiper blades).

CM6700/CM6800/CM9700 Series matrix

Digital Light Processing (DLP^®) displays (except lamp and color wheel). The lamp and color wheel will be covered for a period of 90 days.

The air filter is not covered under warranty.

–

Intelli-M^®eIDC controllers

•

One year:

–

Video cassette recorders (VCRs), except video heads. Video heads will be covered for a period of six months.

Six months:

–

All pan and tilts, scanners, or preset lenses used in continuous motion applications (preset scan, tour, and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent

freight prepaid to a Pelco designated location. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under

this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s

liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products

shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental, or consequential

damages (including loss of use, loss of profit, and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state

to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and

provide the following information:

1. Model and serial number

2. Date of shipment, P.O. number, sales order number, or Pelco invoice number

3. Details of the defect or problem

If there is a dispute regarding the warranty of a product that does not fall under the warranty conditions stated above, please include a written

explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if

returned for credit, and RA number if returned for repair) and designated return location.

All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid.

2-10-10

Pelco, the Pelco logo, Camclosure, Digital Sentry, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc.

Spectra III is a trademark of Pelco, Inc.

DLP is a registered trademark of Texas Instruments Incorporated.

All product names and services identified throughout this document are trademarks or registered trademarks of their respective companies.

The absence of a trademark or registered trademark from this document does not constitute a waiver of intellectual property rights.

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www.pelco.com

Pelco, Inc. Worldwide Headquarters 3500 Pelco Way Clovis, California 93612 USA

USA & Canada Tel (800) 289-9100 Fax (800) 289-9150

International Tel +1 (559) 292-1981 Fax +1 (559) 348-1120

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