Paxar Printer TC9416CTIUM User Manual

®
Monarch  
Printers  
Intelligent Kit  
User  
Manual  
TC9416CTIUM Rev. AC 12/07 ©2006 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.  
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TA B L E O F C O N T E N T S  
INTRODUCTION ...........................................................................................1-1  
Audience ................................................................................................1-1  
Overview ................................................................................................1-1  
Using This Manual ...................................................................................1-2  
Unpacking the Kit Components .................................................................1-2  
Connecting the Cables to a 9416 Printer ....................................................1-2  
Connecting the Cables to a 9416 Printer ....................................................1-3  
Connecting the Cables to a 9825 Printer ....................................................1-4  
Connecting the Cables to a 9855 Printer ....................................................1-5  
Using the Keyboard .................................................................................1-6  
Control Keys ........................................................................................1-7  
SETTING UP THE PRINTER...........................................................................2-1  
Selecting the Format Sending Mode ..........................................................2-2  
Using Batch Separators............................................................................2-2  
Using Data Preloading .............................................................................2-3  
Setting the Print Mode .............................................................................2-4  
Setting the Supply Type ...........................................................................2-4  
Setting the Ribbon ...................................................................................2-5  
Sending the Printer Reset Command .........................................................2-5  
Sending a Virgin Reset Command .............................................................2-5  
Printing a Test Label................................................................................2-6  
Setting the Packet Delay ..........................................................................2-6  
i
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Setting the Print Contrast .........................................................................2-7  
Setting the Print Position..........................................................................2-8  
Setting the Supply Position.......................................................................2-9  
Resetting the Configuration .................................................................... 2-10  
PRINTING LABELS.......................................................................................3-1  
Format 1.................................................................................................3-1  
Format 2.................................................................................................3-2  
Format 3.................................................................................................3-2  
Format 4.................................................................................................3-3  
Format 5.................................................................................................3-4  
TROUBLESHOOTING....................................................................................4-1  
Technical Support....................................................................................4-1  
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I N T R O D U C T I O N  
1
The Monarch® Intelligent and Industrial Kits allow you to print bar  
code labels offline using the Monarch® 9416®, 9825, or 9855printers.  
For information about supply loading or care and maintenance, refer to  
the printer’s Equipment Manual or Operator’s Handbook on our Web site  
Note: Information in this document supercedes information in previous  
versions. Refer to our Web site for any updates.  
A u d i e n c e  
This manual is for the operator who enters data and prints and applies  
labels.  
O v e r v i e w  
The keyboard may contain up to five preset formats (software order  
number – 126932) for your data.  
Format 1 (1.2” width x 1.1” length)  
Format 2 (1.2” width x 1.1” length)  
Format 3 (1.2” width x 1.1” length)  
Format 4 (1.5” width x 2.7” length)  
Format 5 (1.5” width x 2.7” length)  
Introduction 1-1  
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U s i n g T h i s M a n u a l  
Following is a summary of the contents of this manual.  
Chapter  
Contents  
1
2
3
4
Introduction  
Explains how to connect the cables and use the  
keyboard.  
Setting Up the  
Printer  
Configuring the supply type, print mode, ribbon, and  
other settings for your printer.  
Printing Labels  
Shows examples of the available formats and how to  
enter data for each one.  
Troubleshooting  
Common problems and their solutions.  
U n p a c k i n g t h e K i t C o m p o n e n t s  
After you unpack the kit, you should have the keyboard, the printer, and a  
power cord. Depending on the kit ordered, you may have two power  
supplies and an adaptor cable. Look through all packaging material for  
parts. Keep the box and packaging material in case an item needs sent  
in for repair.  
1. Pull the long, coiled cable out from the bottom of the  
keyboard’s base.  
2. Slide the first loop in the cable slot as shown.  
Cable  
Slot  
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C o n n e c t i n g t h e C a b l e s t o a 9 4 1 6 P r i n t e r  
1. Turn OFF the printer before you connect the keyboard's cable.  
2. Plug the 9-pin coiled keyboard cable into the end of the adaptor  
cable.  
Optional Scanner  
Cable  
ON/OFF  
Switch  
Keyboard  
Cable goes here  
Printer’s  
Power Supply  
(24V)  
Adaptor  
Cable  
Power  
Connector  
Power  
Cords  
Keyboard  
Power Supply (5V)  
3. Secure the other end of the adaptor cable to the 9-pin port on the  
printer. Tighten the screws on the cables.  
4. Connect the power cord to the power supplies.  
5. Connect the power supply (24V) to the printer.  
6. Connect the small power supply (5V) to the adaptor cable's power  
connector.  
7. Turn ON the printer. The keyboard receives power from the auxiliary  
power supply (5V).  
Introduction 1-3  
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C o n n e c t i n g t h e C a b l e s t o a 9 8 2 5 P r i n t e r  
1. Turn OFF the printer before you connect the keyboard’s cable.  
2. Plug the 9-pin coiled keyboard cable into the adaptor cable.  
3. Plug the 25-pin serial cable into the back of the  
printer.  
4. Tighten the screws on the cables.  
5. Plug the auxiliary power  
supply into the  
adaptor cable as  
shown.  
6. Plug the power  
supply into  
an electrical outlet.  
Auxiliary Power Supply  
7. Turn ON the printer.  
On the back of the  
printer, press (I)  
to turn on and (O)  
to turn off the printer.  
Keyboard Cable goes here  
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C o n n e c t i n g t h e C a b l e s t o a 9 8 5 5 P r i n t e r  
1. Turn OFF the printer before you connect the  
keyboard’s cable.  
2. Plug the 9-pin coiled keyboard cable into the back of  
the printer.  
3. Tighten the screws on the cable to secure the cable  
to the printer.  
4. Turn ON the printer. On the back of the printer, press  
(I) to turn on and (O) to turn off the printer.  
Keyboard Cable  
goes here  
Introduction 1-5  
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U s i n g t h e K e y b o a r d  
The keyboard has full alphabetic keys with 10 numeric keys, five function  
keys, four arrow keys, and several special keys.  
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Control Keys  
Escape. Returns the display to the previous menu. Also clears an  
error.  
Clear. Clears the entire field.  
Pause. Stops printing.  
Feed. Feeds a blank label if there is no print job. Prints a label in  
on-demand mode. Prints a label with error information that is useful  
to your System Administrator if an error is displayed.  
Cut. Cuts the supply.  
Displays menu items and allows you to move the cursor.  
Moves between fields in Batch Entry.  
Enter. Selects the displayed menu item.  
Shift. Toggles between upper and lower-case. Use with other  
keys to display ¢, ", @, :, ;, -, =, +, #, %, (, ), &, *.  
Caps Lock. Allows you to type all upper-case characters. When  
the caps lock is on, a padlock symbol is displayed in the upper  
right hand corner.  
Exit and delete application.  
Note:  
Do not press F1. There is a service charge to reload the  
application. If you press F1, press Escape to return to the  
Main Menu.  
Configuration Menu. Allows you to change the printer settings. See  
Chapter 2, “Setting Up the Printer” for more information.  
Reset defaults.  
Enters an international character for printing when pressed and  
held along with a character code.  
Space. Inserts a blank space between characters.  
Introduction 1-7  
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S E T T I N G U P T H E P R I N T E R  
2
You must configure the printer before printing formats.  
The most common configuration options are listed in the following table:  
Option  
Choices  
Default  
Format Sending Mode As Needed/Always  
As Needed  
Disabled  
Disabled  
Continuous  
Black Mark  
Without  
Separators  
Preloading  
Print Mode  
Supply Type  
Ribbon  
Enabled/Disabled  
Enabled/Disabled  
Continuous/On Demand  
Black Mark/Die Cut  
With Ribbon/Without  
1. Press  
from the Main Menu. You see  
-=Config Menu=-  
--Esc to exit  
1. Format Sending Mode  
2. Press or to move through the Configuration Menu.  
Setting Up the Printer 2-1  
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S e l e c t i n g t h e F o r m a t S e n d i n g M o d e  
There are two Format Sending Modes: As Needed and Always. To send  
all formats at once, select Always. To send only the correct format, select  
As Needed. The default is As Needed.  
1. From the Config Menu, press or until you see  
1. Set Format Sending Mode  
2. Press Enter. You see  
Select format sending mode  
1=AS NEEDED, 2=Always >  
The current setting is displayed in all caps.  
3. Press 1 or 2 to select the mode you need. You return to the  
Config Menu.  
U s i n g B a t c h S e p a r a t o r s  
A batch separator is an extra label printed in between batches (print jobs)  
with a pinstripe pattern. Only the 9825 and 9855 printers use this option.  
For non-indexed supply, the batch separator is always six inches long.  
The name of the print job is shown on the batch separator.  
Note: The 9416 printer does not use batch separators and ignores this  
setting.  
Batch Separator  
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1. From the Config Menu, press or until you see  
2. Set Separators  
2. Press Enter. You see  
Set Batch Separators  
1=Enabled, 2=DISABLED >  
The current setting is displayed in all caps.  
3. Press 1 or 2 to enable or disable the separators. The default is  
Disabled. You return to the Config Menu.  
U s i n g D a t a P r e l o a d i n g  
The Preload Data function keeps any data you enter in memory when  
enabled. The default is Disabled.  
1. From the Config Menu, press or until you see  
3. Set Preloading  
2. Press Enter. You see  
Set Data Preloading  
1=Enabled, 2=DISABLED >  
The current setting is displayed in all caps.  
3. Select 1 to retain data. If you press 2, the printer does not keep data  
you previously entered in memory. You return to the Config Menu.  
Setting Up the Printer 2-3  
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S e t t i n g t h e P r i n t M o d e  
There are two print modes: continuous (no peel) and on-demand (peel).  
Continuous mode prints labels or tags in continuous strips.  
On-Demand mode separates the backing paper from the label as each  
label prints.  
1. From the Config Menu, press or until you see  
4. Set Print Mode  
2. Press Enter. You see  
Select Print Mode  
1=CONTINUOUS, 2=On-Demand >  
The current setting is displayed in all caps.  
3. Press 1 or 2 to select the print mode you need. The default is  
Continuous. You return to the Config Menu.  
S e t t i n g t h e S u p p l y T y p e  
The printer has a black mark/die cut sensor, which it uses to properly  
calibrate supplies. Determine which type of supply you are using. Black  
mark supply has sense marks (black marks) on the back of them. Die cut  
supply does not have any black marks.  
1. From the Config Menu, press or until you see  
5. Set Supply Type  
2. Press Enter. You see  
Select Supply Type  
1=BLACK MARK, 2=Die Cut >  
The current setting is displayed in all caps.  
3. Press 1 or 2 to select the supply you need. The default is  
Black Mark. You return to the Config Menu.  
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S e t t i n g t h e R i b b o n  
Thermal direct supply does not require a ribbon. Thermal Transfer supply  
does require a ribbon.  
1. From the Config Menu, press or until you see  
6. Set Ribbon  
2. Press Enter. You see  
Set Ribbon Value  
1=With Ribbon, 2=WITHOUT  
The current setting is displayed in all caps.  
3. Press 1 or 2 to choose the setting you need. The default is Without.  
You return to the Config Menu.  
S e n d i n g t h e P r i n t e r R e s e t C o m m a n d  
This function resets the printer, which is the same as turning the printer  
off and then back on. The printer’s LED turns amber and then green when  
the printer returns to Ready mode.  
1. From the Config Menu, press or until you see  
7. Send Printer Reset  
2. Press Enter. You briefly see  
Command Sent  
The printer resets and you return to the Config Menu.  
S e n d i n g a V i r g i n R e s e t C o m m a n d  
A virgin reset sets the printer back to factory defaults.  
Note: Do not virgin reset the printer. This function is for service use  
only and deletes any custom configurations from your printer.  
Setting Up the Printer 2-5  
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P r i n t i n g a T e s t L a b e l  
The test label shows the printer settings. Refer to your  
Equipment Manual for more information.  
1. From the Config Menu, press or until you see  
9. Print test label  
2. Press Enter. You briefly see  
Command Sent  
A test label prints and you return to the Config Menu.  
9855 Test Labels  
S e t t i n g t h e P a c k e t D e l a y  
This function adjusts the delay between processing MPCL packets so the  
printer does not lock up.  
Note: Call Service before changing the Packet Delay setting.  
The default setting should work for most packets.  
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S e t t i n g t h e P r i n t C o n t r a s t  
The print contrast controls the darkness of the printing on your supply.  
The range is –699 to +699 and the default is 0. The correct print contrast  
setting affects how well your bar codes scan and how long your printhead  
lasts.  
Note: The specific range for the 9416 printer is –390 to +156.  
The printer ignores values set outside this range.  
1. From the Config Menu, press or until you see  
11. Set Contrast  
2. Press Enter. You see  
Enter contrast  
[-699/699] +0  
3. Press or to change the contrast in increments of 1.  
Press or to change the contrast in increments of 10.  
Pressing or darkens the print; or lightens the print.  
4. When you are finished, press Enter. You return to the  
Config Menu.  
We recommend you check the bar code print quality with a bar code  
verifier. If you do not have a bar code verifier or scanner, check the bar  
code visually. A bar code that is in spec has complete bars, clear spaces,  
and small alphanumeric characters that look complete. An in spec bar  
code may not look as good as one that is too dark, but it has the highest  
scan rate.  
Dark  
IN SPEC  
Light  
Setting Up the Printer 2-7  
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S e t t i n g t h e P r i n t P o s i t i o n  
This function adjusts where data prints vertically on the supply. Adjust  
the print if it is too close to the top or bottom of the supply, or overtypes  
the pre-printed area. The adjustments are in dots (0.0049 inch). The  
range is -99 to +99 and the default is 0.  
If the data is too close to the bottom, increase the number.  
If the data is too close to the top, decrease the number.  
1. From the Config Menu, press or until you see  
12. Set Print Position  
2. Press Enter. You see  
Enter print pos  
[-99/99] +0  
3. Press or to change the contrast in increments of 1 dot.  
Press or to change the contrast in increments of 10 dots.  
Pressing or decreases the value (moves the image down);  
or increases it (moves the image up).  
4. When you are finished, press Enter. You return to the  
Config Menu.  
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S e t t i n g t h e S u p p l y P o s i t i o n  
This function adjusts the printer to print at the vertical 0,0 point on the  
supply.  
Note: The supply position adjustment should only be made on initial  
printer setup. For format adjustments, change the print position.  
You may need to adjust the supply in or out to allow supplies to be  
removed. The adjustments are in dots (0.0049 inch). The range is  
–300 to +300 and the default is 0.  
1. From the Config Menu, press or until you see  
13. Set Supply Position  
2. Press Enter. You see  
Enter supply pos  
[-300/300] +0  
3. Press or to change the contrast in increments of 1 dot.  
Press or to change the contrast in increments of 10 dots.  
Pressing or decreases the value (feeds less supply); or ↑  
increases it (feeds more supply).  
4. When you are finished, press Enter. You return to the  
Config Menu.  
Setting Up the Printer 2-9  
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R e s e t t i n g t h e C o n f i g u r a t i o n  
To change all configurations back to the default settings:  
1. From the Main Menu, press  
. You see  
Reset Defaults – Are you  
sure? Y/N  
2. Press Y. The application returns to the default settings. This may take  
a few minutes.  
When it is finished resetting, you return to the Main Menu.  
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P R I N T I N G L A B E L S  
3
This chapter describes the data entry procedures for each format.  
Your keyboard may contain custom formats that do not match the ones  
shown in this manual. Follow the prompts as necessary for entering your  
data. See your System Administrator for details.  
Note: Press  
to backspace one character. If you make a mistake  
entering data, press the Clear key to clear the row.  
1. Turn ON the printer. On the back of the printer, press (I) to turn on  
and (O) to turn off the printer.  
FORMAT 1  
2. Press Å or Æ to select the format you need, then press Enter. See  
the following Format descriptions to enter the data.  
F o r m a t 1  
1. Load 1.2” width x 1.1” length supply.  
2. Enter the data as prompted:  
Line 1  
Line 2  
Line 3  
Line 4  
Prompt  
LINE 1  
What You Do  
Enter up to ten characters. Press Enter.  
Enter up to ten characters. Press Enter.  
Enter up to ten characters. Press Enter.  
Enter up to ten characters. Press Enter.  
Enter up to three numeric digits. Press Enter.  
LINE 2  
LINE 3  
LINE 4  
PRINT QTY  
Printing Labels 3-1  
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F o r m a t 2  
1. Load 1.2” width x 1.1” length supply.  
2. Enter the data as prompted:  
UPCA Barcode  
Prompt  
What You Do  
UPCA Barcode  
PRINT QTY  
Enter up to 12 numeric digits. Press Enter.  
Enter up to three numeric digits. Press Enter.  
F o r m a t 3  
1. Load 1.2” width x 1.1” length supply.  
2. Enter the data as prompted:  
Line 1  
UPCA Barcode  
Line 2  
Prompt  
What You Do  
LINE 1  
Enter up to 12 characters. Press Enter.  
Enter up to 12 numeric digits. Press Enter.  
Enter up to 12 characters. Press Enter.  
Enter up to three numeric digits. Press Enter.  
UPCA Barcode  
LINE 2  
PRINT QTY  
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F o r m a t 4  
1. Load 1.5” width x 2.7” length supply.  
2. Enter the data as prompted:  
Line 1  
Line 2  
Line 3  
Line 4  
UPC Barcode  
Line 5  
Prompt  
What You Do  
LINE 1  
Enter up to 15 characters. Press Enter.  
Enter up to 15 characters. Press Enter.  
Enter up to 15 characters. Press Enter.  
Enter up to 15 characters. Press Enter.  
Enter up to 12 numeric digits. Press Enter.  
Enter up to 15 characters. Press Enter.  
Enter up to three numeric digits. Press Enter.  
LINE 2  
LINE 3  
LINE 4  
UPC BARCODE  
LINE 5  
PRINT QTY  
Printing Labels 3-3  
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F o r m a t 5  
1. Load 1.5” width x 2.7” length supply.  
2. Enter the data as prompted:  
Line 1  
Line 2  
Line 3  
Line 4  
Line 5  
Line 6  
Prompt  
LINE 1  
What You Do  
Enter up to 15 characters. Press Enter.  
Enter up to 15 characters. Press Enter.  
Enter up to 15 characters. Press Enter.  
Enter up to 15 characters. Press Enter.  
Enter up to 15 characters. Press Enter.  
Enter up to 15 characters. Press Enter.  
Enter up to three numeric digits. Press Enter.  
LINE 2  
LINE 3  
LINE 4  
LINE 5  
LINE 6  
PRINT QTY  
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T R O U B L E S H O O T I N G  
4
Use this chapter to correct some problems that may occur.  
Problem  
Action  
The keyboard display is Make sure the printer is on and the keyboard  
blank.  
cable is attached securely to the printer. If the  
keyboard was attached while the printer was  
on, turn the printer OFF and then back ON.  
You tried to skip a  
required field.  
This field requires data before continuing to  
the next field. Enter data and press ENTER.  
Letters are not in the  
expected case.  
Make sure the caps lock is not on.  
Script is not running.  
Turn the printer OFF and then back ON. If this  
does not solve the problem, call Service.  
Optional scanner does  
not work.  
Make sure the scanner has been enabled.  
Refer to the 939i Operating Instructions “ for  
more information.  
T e c h n i c a l S u p p o r t  
If these solutions do not work, call Service at the number listed on the  
back of this manual.  
Troubleshooting 4-1  
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