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TA B L E O F C O N T E N T S
INTRODUCTION ...........................................................................................1-1
Audience ................................................................................................1-1
Overview ................................................................................................1-1
Using This Manual ...................................................................................1-2
Unpacking the Kit Components .................................................................1-2
Connecting the Cables to a 9416 Printer ....................................................1-2
Connecting the Cables to a 9416 Printer ....................................................1-3
Connecting the Cables to a 9825 Printer ....................................................1-4
Connecting the Cables to a 9855 Printer ....................................................1-5
Using the Keyboard .................................................................................1-6
Control Keys ........................................................................................1-7
SETTING UP THE PRINTER...........................................................................2-1
Selecting the Format Sending Mode ..........................................................2-2
Using Batch Separators............................................................................2-2
Using Data Preloading .............................................................................2-3
Setting the Print Mode .............................................................................2-4
Setting the Supply Type ...........................................................................2-4
Setting the Ribbon ...................................................................................2-5
Sending the Printer Reset Command .........................................................2-5
Sending a Virgin Reset Command .............................................................2-5
Printing a Test Label................................................................................2-6
Setting the Packet Delay ..........................................................................2-6
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Setting the Print Contrast .........................................................................2-7
Setting the Print Position..........................................................................2-8
Setting the Supply Position.......................................................................2-9
Resetting the Configuration .................................................................... 2-10
PRINTING LABELS.......................................................................................3-1
Format 1.................................................................................................3-1
Format 2.................................................................................................3-2
Format 3.................................................................................................3-2
Format 4.................................................................................................3-3
Format 5.................................................................................................3-4
TROUBLESHOOTING....................................................................................4-1
Technical Support....................................................................................4-1
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I N T R O D U C T I O N
1
The Monarch® Intelligent and Industrial Kits allow you to print bar
code labels offline using the Monarch® 9416®, 9825, or 9855 printers.
For information about supply loading or care and maintenance, refer to
the printer’s Equipment Manual or Operator’s Handbook on our Web site
Note: Information in this document supercedes information in previous
versions. Refer to our Web site for any updates.
A u d i e n c e
This manual is for the operator who enters data and prints and applies
labels.
O v e r v i e w
The keyboard may contain up to five preset formats (software order
number – 126932) for your data.
♦ Format 1 (1.2” width x 1.1” length)
♦ Format 2 (1.2” width x 1.1” length)
♦ Format 3 (1.2” width x 1.1” length)
♦ Format 4 (1.5” width x 2.7” length)
♦ Format 5 (1.5” width x 2.7” length)
Introduction 1-1
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U s i n g T h i s M a n u a l
Following is a summary of the contents of this manual.
Chapter
Contents
1
2
3
4
Introduction
Explains how to connect the cables and use the
keyboard.
Setting Up the
Printer
Configuring the supply type, print mode, ribbon, and
other settings for your printer.
Printing Labels
Shows examples of the available formats and how to
enter data for each one.
Troubleshooting
Common problems and their solutions.
U n p a c k i n g t h e K i t C o m p o n e n t s
After you unpack the kit, you should have the keyboard, the printer, and a
power cord. Depending on the kit ordered, you may have two power
supplies and an adaptor cable. Look through all packaging material for
parts. Keep the box and packaging material in case an item needs sent
in for repair.
1. Pull the long, coiled cable out from the bottom of the
keyboard’s base.
2. Slide the first loop in the cable slot as shown.
Cable
Slot
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C o n n e c t i n g t h e C a b l e s t o a 9 4 1 6 P r i n t e r
1. Turn OFF the printer before you connect the keyboard's cable.
2. Plug the 9-pin coiled keyboard cable into the end of the adaptor
cable.
Optional Scanner
Cable
ON/OFF
Switch
Keyboard
Cable goes here
Printer’s
Power Supply
(24V)
Adaptor
Cable
Power
Connector
Power
Cords
Keyboard
Power Supply (5V)
3. Secure the other end of the adaptor cable to the 9-pin port on the
printer. Tighten the screws on the cables.
4. Connect the power cord to the power supplies.
5. Connect the power supply (24V) to the printer.
6. Connect the small power supply (5V) to the adaptor cable's power
connector.
7. Turn ON the printer. The keyboard receives power from the auxiliary
power supply (5V).
Introduction 1-3
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C o n n e c t i n g t h e C a b l e s t o a 9 8 2 5 P r i n t e r
1. Turn OFF the printer before you connect the keyboard’s cable.
2. Plug the 9-pin coiled keyboard cable into the adaptor cable.
3. Plug the 25-pin serial cable into the back of the
printer.
4. Tighten the screws on the cables.
5. Plug the auxiliary power
supply into the
adaptor cable as
shown.
6. Plug the power
supply into
an electrical outlet.
Auxiliary Power Supply
7. Turn ON the printer.
On the back of the
printer, press (I)
to turn on and (O)
to turn off the printer.
Keyboard Cable goes here
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C o n n e c t i n g t h e C a b l e s t o a 9 8 5 5 P r i n t e r
1. Turn OFF the printer before you connect the
keyboard’s cable.
2. Plug the 9-pin coiled keyboard cable into the back of
the printer.
3. Tighten the screws on the cable to secure the cable
to the printer.
4. Turn ON the printer. On the back of the printer, press
(I) to turn on and (O) to turn off the printer.
Keyboard Cable
goes here
Introduction 1-5
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U s i n g t h e K e y b o a r d
The keyboard has full alphabetic keys with 10 numeric keys, five function
keys, four arrow keys, and several special keys.
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Control Keys
Escape. Returns the display to the previous menu. Also clears an
error.
Clear. Clears the entire field.
Pause. Stops printing.
Feed. Feeds a blank label if there is no print job. Prints a label in
on-demand mode. Prints a label with error information that is useful
to your System Administrator if an error is displayed.
Cut. Cuts the supply.
Displays menu items and allows you to move the cursor.
Moves between fields in Batch Entry.
Enter. Selects the displayed menu item.
Shift. Toggles between upper and lower-case. Use with other
keys to display ¢, ", @, :, ;, -, =, +, #, %, (, ), &, *.
Caps Lock. Allows you to type all upper-case characters. When
the caps lock is on, a padlock symbol is displayed in the upper
right hand corner.
Exit and delete application.
Note:
Do not press F1. There is a service charge to reload the
application. If you press F1, press Escape to return to the
Main Menu.
Configuration Menu. Allows you to change the printer settings. See
Chapter 2, “Setting Up the Printer” for more information.
Reset defaults.
Enters an international character for printing when pressed and
held along with a character code.
Space. Inserts a blank space between characters.
Introduction 1-7
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S E T T I N G U P T H E P R I N T E R
2
You must configure the printer before printing formats.
The most common configuration options are listed in the following table:
Option
Choices
Default
Format Sending Mode As Needed/Always
As Needed
Disabled
Disabled
Continuous
Black Mark
Without
Separators
Preloading
Print Mode
Supply Type
Ribbon
Enabled/Disabled
Enabled/Disabled
Continuous/On Demand
Black Mark/Die Cut
With Ribbon/Without
1. Press
from the Main Menu. You see
-=Config Menu=-
--Esc to exit
1. Format Sending Mode
2. Press ← or → to move through the Configuration Menu.
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S e l e c t i n g t h e F o r m a t S e n d i n g M o d e
There are two Format Sending Modes: As Needed and Always. To send
all formats at once, select Always. To send only the correct format, select
As Needed. The default is As Needed.
1. From the Config Menu, press ← or → until you see
1. Set Format Sending Mode
2. Press Enter. You see
Select format sending mode
1=AS NEEDED, 2=Always >
The current setting is displayed in all caps.
3. Press 1 or 2 to select the mode you need. You return to the
Config Menu.
U s i n g B a t c h S e p a r a t o r s
A batch separator is an extra label printed in between batches (print jobs)
with a pinstripe pattern. Only the 9825 and 9855 printers use this option.
For non-indexed supply, the batch separator is always six inches long.
The name of the print job is shown on the batch separator.
Note: The 9416 printer does not use batch separators and ignores this
setting.
Batch Separator
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1. From the Config Menu, press ← or → until you see
2. Set Separators
2. Press Enter. You see
Set Batch Separators
1=Enabled, 2=DISABLED >
The current setting is displayed in all caps.
3. Press 1 or 2 to enable or disable the separators. The default is
Disabled. You return to the Config Menu.
U s i n g D a t a P r e l o a d i n g
The Preload Data function keeps any data you enter in memory when
enabled. The default is Disabled.
1. From the Config Menu, press ← or → until you see
3. Set Preloading
2. Press Enter. You see
Set Data Preloading
1=Enabled, 2=DISABLED >
The current setting is displayed in all caps.
3. Select 1 to retain data. If you press 2, the printer does not keep data
you previously entered in memory. You return to the Config Menu.
Setting Up the Printer 2-3
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S e t t i n g t h e P r i n t M o d e
There are two print modes: continuous (no peel) and on-demand (peel).
Continuous mode prints labels or tags in continuous strips.
On-Demand mode separates the backing paper from the label as each
label prints.
1. From the Config Menu, press ← or → until you see
4. Set Print Mode
2. Press Enter. You see
Select Print Mode
1=CONTINUOUS, 2=On-Demand >
The current setting is displayed in all caps.
3. Press 1 or 2 to select the print mode you need. The default is
Continuous. You return to the Config Menu.
S e t t i n g t h e S u p p l y T y p e
The printer has a black mark/die cut sensor, which it uses to properly
calibrate supplies. Determine which type of supply you are using. Black
mark supply has sense marks (black marks) on the back of them. Die cut
supply does not have any black marks.
1. From the Config Menu, press ← or → until you see
5. Set Supply Type
2. Press Enter. You see
Select Supply Type
1=BLACK MARK, 2=Die Cut >
The current setting is displayed in all caps.
3. Press 1 or 2 to select the supply you need. The default is
Black Mark. You return to the Config Menu.
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S e t t i n g t h e R i b b o n
Thermal direct supply does not require a ribbon. Thermal Transfer supply
does require a ribbon.
1. From the Config Menu, press ← or → until you see
6. Set Ribbon
2. Press Enter. You see
Set Ribbon Value
1=With Ribbon, 2=WITHOUT
The current setting is displayed in all caps.
3. Press 1 or 2 to choose the setting you need. The default is Without.
You return to the Config Menu.
S e n d i n g t h e P r i n t e r R e s e t C o m m a n d
This function resets the printer, which is the same as turning the printer
off and then back on. The printer’s LED turns amber and then green when
the printer returns to Ready mode.
1. From the Config Menu, press ← or → until you see
7. Send Printer Reset
2. Press Enter. You briefly see
Command Sent
The printer resets and you return to the Config Menu.
S e n d i n g a V i r g i n R e s e t C o m m a n d
A virgin reset sets the printer back to factory defaults.
Note: Do not virgin reset the printer. This function is for service use
only and deletes any custom configurations from your printer.
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P r i n t i n g a T e s t L a b e l
The test label shows the printer settings. Refer to your
Equipment Manual for more information.
1. From the Config Menu, press ← or → until you see
9. Print test label
2. Press Enter. You briefly see
Command Sent
A test label prints and you return to the Config Menu.
9855 Test Labels
S e t t i n g t h e P a c k e t D e l a y
This function adjusts the delay between processing MPCL packets so the
printer does not lock up.
Note: Call Service before changing the Packet Delay setting.
The default setting should work for most packets.
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S e t t i n g t h e P r i n t C o n t r a s t
The print contrast controls the darkness of the printing on your supply.
The range is –699 to +699 and the default is 0. The correct print contrast
setting affects how well your bar codes scan and how long your printhead
lasts.
Note: The specific range for the 9416 printer is –390 to +156.
The printer ignores values set outside this range.
1. From the Config Menu, press ← or → until you see
11. Set Contrast
2. Press Enter. You see
Enter contrast
[-699/699] +0
3. Press ← or → to change the contrast in increments of 1.
Press ↑ or ↓ to change the contrast in increments of 10.
Pressing → or ↑ darkens the print; → or ↓ lightens the print.
4. When you are finished, press Enter. You return to the
Config Menu.
We recommend you check the bar code print quality with a bar code
verifier. If you do not have a bar code verifier or scanner, check the bar
code visually. A bar code that is in spec has complete bars, clear spaces,
and small alphanumeric characters that look complete. An in spec bar
code may not look as good as one that is too dark, but it has the highest
scan rate.
Dark
IN SPEC
Light
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S e t t i n g t h e P r i n t P o s i t i o n
This function adjusts where data prints vertically on the supply. Adjust
the print if it is too close to the top or bottom of the supply, or overtypes
the pre-printed area. The adjustments are in dots (0.0049 inch). The
range is -99 to +99 and the default is 0.
♦ If the data is too close to the bottom, increase the number.
♦ If the data is too close to the top, decrease the number.
1. From the Config Menu, press ← or → until you see
12. Set Print Position
2. Press Enter. You see
Enter print pos
[-99/99] +0
3. Press ← or → to change the contrast in increments of 1 dot.
Press ↑ or ↓ to change the contrast in increments of 10 dots.
Pressing ← or ↓ decreases the value (moves the image down);
→ or ↑ increases it (moves the image up).
4. When you are finished, press Enter. You return to the
Config Menu.
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S e t t i n g t h e S u p p l y P o s i t i o n
This function adjusts the printer to print at the vertical 0,0 point on the
supply.
Note: The supply position adjustment should only be made on initial
printer setup. For format adjustments, change the print position.
You may need to adjust the supply in or out to allow supplies to be
removed. The adjustments are in dots (0.0049 inch). The range is
–300 to +300 and the default is 0.
1. From the Config Menu, press ← or → until you see
13. Set Supply Position
2. Press Enter. You see
Enter supply pos
[-300/300] +0
3. Press ← or → to change the contrast in increments of 1 dot.
Press ↑ or ↓ to change the contrast in increments of 10 dots.
Pressing ← or ↓ decreases the value (feeds less supply); ← or ↑
increases it (feeds more supply).
4. When you are finished, press Enter. You return to the
Config Menu.
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R e s e t t i n g t h e C o n f i g u r a t i o n
To change all configurations back to the default settings:
1. From the Main Menu, press
. You see
Reset Defaults – Are you
sure? Y/N
2. Press Y. The application returns to the default settings. This may take
a few minutes.
When it is finished resetting, you return to the Main Menu.
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P R I N T I N G L A B E L S
3
This chapter describes the data entry procedures for each format.
Your keyboard may contain custom formats that do not match the ones
shown in this manual. Follow the prompts as necessary for entering your
data. See your System Administrator for details.
Note: Press
to backspace one character. If you make a mistake
entering data, press the Clear key to clear the row.
1. Turn ON the printer. On the back of the printer, press (I) to turn on
and (O) to turn off the printer.
FORMAT 1
2. Press Å or Æ to select the format you need, then press Enter. See
the following Format descriptions to enter the data.
F o r m a t 1
1. Load 1.2” width x 1.1” length supply.
2. Enter the data as prompted:
Line 1
Line 2
Line 3
Line 4
Prompt
LINE 1
What You Do
Enter up to ten characters. Press Enter.
Enter up to ten characters. Press Enter.
Enter up to ten characters. Press Enter.
Enter up to ten characters. Press Enter.
Enter up to three numeric digits. Press Enter.
LINE 2
LINE 3
LINE 4
PRINT QTY
Printing Labels 3-1
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F o r m a t 2
1. Load 1.2” width x 1.1” length supply.
2. Enter the data as prompted:
UPCA Barcode
Prompt
What You Do
UPCA Barcode
PRINT QTY
Enter up to 12 numeric digits. Press Enter.
Enter up to three numeric digits. Press Enter.
F o r m a t 3
1. Load 1.2” width x 1.1” length supply.
2. Enter the data as prompted:
Line 1
UPCA Barcode
Line 2
Prompt
What You Do
LINE 1
Enter up to 12 characters. Press Enter.
Enter up to 12 numeric digits. Press Enter.
Enter up to 12 characters. Press Enter.
Enter up to three numeric digits. Press Enter.
UPCA Barcode
LINE 2
PRINT QTY
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F o r m a t 4
1. Load 1.5” width x 2.7” length supply.
2. Enter the data as prompted:
Line 1
Line 2
Line 3
Line 4
UPC Barcode
Line 5
Prompt
What You Do
LINE 1
Enter up to 15 characters. Press Enter.
Enter up to 15 characters. Press Enter.
Enter up to 15 characters. Press Enter.
Enter up to 15 characters. Press Enter.
Enter up to 12 numeric digits. Press Enter.
Enter up to 15 characters. Press Enter.
Enter up to three numeric digits. Press Enter.
LINE 2
LINE 3
LINE 4
UPC BARCODE
LINE 5
PRINT QTY
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F o r m a t 5
1. Load 1.5” width x 2.7” length supply.
2. Enter the data as prompted:
Line 1
Line 2
Line 3
Line 4
Line 5
Line 6
Prompt
LINE 1
What You Do
Enter up to 15 characters. Press Enter.
Enter up to 15 characters. Press Enter.
Enter up to 15 characters. Press Enter.
Enter up to 15 characters. Press Enter.
Enter up to 15 characters. Press Enter.
Enter up to 15 characters. Press Enter.
Enter up to three numeric digits. Press Enter.
LINE 2
LINE 3
LINE 4
LINE 5
LINE 6
PRINT QTY
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T R O U B L E S H O O T I N G
4
Use this chapter to correct some problems that may occur.
Problem
Action
The keyboard display is Make sure the printer is on and the keyboard
blank.
cable is attached securely to the printer. If the
keyboard was attached while the printer was
on, turn the printer OFF and then back ON.
You tried to skip a
required field.
This field requires data before continuing to
the next field. Enter data and press ENTER.
Letters are not in the
expected case.
Make sure the caps lock is not on.
Script is not running.
Turn the printer OFF and then back ON. If this
does not solve the problem, call Service.
Optional scanner does
not work.
Make sure the scanner has been enabled.
Refer to the 939i Operating Instructions “ for
more information.
T e c h n i c a l S u p p o r t
If these solutions do not work, call Service at the number listed on the
back of this manual.
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