PP5600 SERIES
POS PRINTER
USER’ S MANUAL
Rev.: Original
Do not connect cables in ways other than those mentioned
in this manual. Different connections may cause equipment
damage and burning.
Never attempt to repair this product yourself.
Improper repair work can be dangerous.
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Table Of Contents
BEFORE STARTED. . . . . . . . . . . . . . . . . . . . . . .1 -- 1
CONGRATULATION . . . . . . . . . . . . . . . . . . . . . .1 -- 1
PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . .1 -- 1
Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . .1 -- 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 -- 2
MODELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 -- 3
UNPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -- 3
OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 -- 4
IMPORTANT TIPS . . . . . . . . . . . . . . . . . . . . . . . .1 -- 5
MAIN PARTS ON THE EXTERIOR . . . . . . . . .1 -- 6
INDICATORS . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 -- 7
QUICK START-UP . . . . . . . . . . . . . . . . . . . . . . . . 2 -- 1
CONNECTING CABLES . . . . . . . . . . . . . . . . . . .2 -- 1
Serial connection . . . . . . . . . . . . . . . . . . . . . . 2 -- 1
Parallel connection . . . . . . . . . . . . . . . . . . . .2 -- 1
Peripheral connection . . . . . . . . . . . . . . . . . .2 -- 1
Power connection . . . . . . . . . . . . . . . . . . . . .2 -- 2
LOADING / REPLACING RIBBON CASSETTE . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 -- 2
LOADING PAPER . . . . . . . . . . . . . . . . . . . . . . . . .2 -- 4
SELF TEST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 -- 5
SPECIAL ADJUSTMENTS . . . . . . . . . . . . . . . . .2 -- 6
Paper near end sensor . . . . . . . . . . . . . . . . . .2 -- 6
DIP switch setting . . . . . . . . . . . . . . . . . . . . .2 -- 6
MAINTENANCE GUIDES . . . . . . . . . . . . . . . . . . . .3 -- 1
MAINTENANCE GUIDE LINES . . . . . . . . . . . .3 -- 1
GENERAL CLEANING . . . . . . . . . . . . . . . . . . . .3 -- 1
TROUBLE SHOOTING . . . . . . . . . . . . . . . . . . . .3 -- 1
General problems . . . . . . . . . . . . . . . . . . . . .3 -- 1
i
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Printing problems . . . . . . . . . . . . . . . . . . . . .3 -- 2
Paper jam problems . . . . . . . . . . . . . . . . . . .3 -- 3
Auto cutter problems . . . . . . . . . . . . . . . . . .3 -- 3
SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . .4 -- 1
PRINTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 -- 1
PAPER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 -- 1
RIBBON CASSETTE . . . . . . . . . . . . . . . . . . . . . . 4 -- 2
POWER ADAPTOR . . . . . . . . . . . . . . . . . . . . . . . 4 -- 2
ii
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I. BEFORE STARTED
A. CONGRATULATION
You have made a very wise decision by purchasing the easy
loading; high performance; high reliability 9 pin dot matrix
impact printer Aura PP5600 series of Posiflex products. This
series of printers has been elegantly designed for a Point-Of-Sale,
kitchen & kiosk application. The manufacturer of this printer not
only wishes to take this opportunity to congratulate your smart
investment on buying this printer but also likes to express the
wishes for your prosperous future by using it.
B. PRODUCT BRIEFING
1. DESCRIPTIONS
The Aura PP5600 series printer is a stream-lined low profile
40 column 9 pin dot matrix easy loading impact printer designed
to fit the Posiflex POS system perfectly well and also for other
POS printing applications. The Aura PP5600 series printer serves
the stand-alone desktop application. The print mechanism applied
in this printer series is remarkably reliable. as well as the wall
mount application
The Aura PP5600 series utilizes friction type paper feed
mechanism and supports two types of interface input in one
machine through automatic detection on which type of cable
connected. The interfaces are RS232 for serial interface and
Centronics mode for parallel interface. Cabinet color is selectable
between beige and charcoal.
The Aura PP5600 supports an optional guillotine type auto
cutter for paper partial cut and a standard manual cut mechanism.
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It even supports some enhancement capability for reminder
function to persons around. It can be used to drive a separately
purchased kitchen bell for such reminder function in noisy
environment. This printer also supports application in different
countries of various kinds of power systems by changing the
power cord to the power adaptor. The Aura PP 5600 series also
supports an optional journal paper roll rewinder when non-carbon
copy paper roll is used.
2. Features
·
·
·
·
·
·
·
Dot matrix 9 pin printer head
Bi-directional printing with logic seeking
Friction type paper feed
40 columns for 16.9 CPI
Print on ordinary paper or up to 3-fold non-carbon copy paper
DC 24V powered
Selectable parallel or serial (RS232C) interface by auto-
detection on cable change
·
·
5 character code pages for code range 80h to FFh supported:
USA & Europe PC437, PC850, PC860, PC863, PC865
15 international character sets of a dozen characters each
within code range 20h to 7Fh supported: USA, France,
Germany, England, Denmark, Sweden, Italy, Spain, Japan,
Norway, Denmark II, Spain II, Latin America, Korea, Croatia
·
·
Versatile print function as emphasized printing and
underlining set by software print commands
About 20KB input buffer available enabling simultaneous
printing and data receiving
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·
·
·
Supports Posiflex kitchen bell drive when used as kitchen
printer
Hardware hand shaking in serial interface through DIP switch
selection
Manual paper cut mechanism for PP5600D or guillotine type
auto cutter plus manual cut mechanism for PP5600B
·
·
Supports ESC command
Dimension: 228 mm (l) x 158 mm (w) x 140 mm (h)
C. MODELS
PP5600D – with manual cutter
PP5600B – with auto cutter
PP5600A – with take up rewinder and auto cutter
D. UNPACKING
Followings are items you may find when you carefully
unpack the carton that delivers Aura PP5600 series printer. If
there is any discrepancy or problem, contact your dealer
immediately. Be sure to save the packing materials in case the
printer needs to be shipped at some point in the future.
• The printer itself.
‚ Test paper roll 76 mm in width.
ƒ Ribbon cartridge
„ One of the interface cables:
a Serial cable with 9 pin D sub Female to 9 pin D sub Male
connectors
b Parallel cable with 25 pin D sub Male to 25 pin D sub
Female connectors
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Length of the interface cable depends on whether the order
includes the power adaptor. When power adaptor is included, the
interface cable is 6 ft long for stand alone application. When the
power adaptor is not included in the order, the interface cable is a
shorter one for integrated application in Posiflex POS system.
… One of the power sources:
a Power adaptor + power cord (depend on country type
ordered).
b Power supply cable (when no power adaptor ordered)
This printer power supply cable is used to supply power to
the printer from the PB or PST series of Posiflex POS system.
† This User’s Manual
E. OPTIONS
The underlined items below must be well defined in order, they
can not be field added or changed.
·
·
·
·
·
·
·
·
·
Paper near end sensor
Special language selection
Case color option
Inked ribbon cartridge
Kitchen bell
Guillotine type auto paper cutter
Journal paper roll rewinder
Wall mount kit
Paper roll
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F. IMPORTANT TIPS
Place the printer on a sturdy, level surface.
Choose a place that is well ventilated and free from direct
sunshine and excessive heat, dust, smoke or fume.
Never attempt to disassemble or modify this product.
Unauthorized interior access voids product warranty.
Do not connect a telephone line to the peripheral port.
Otherwise, both printer and telephone line may be
damaged.
Do not touch the print head after printing.
It can become very hot.
Use a grounded AC power outlet. Use only the power cord
and power adaptor furnished with the printer.
Do not use a power outlet of a circuit shared with any
equipment that causes great electrical noise, such as
motors.
Do not use a power outlet of a circuit shared with any
equipment that uses a lot of power, such as a copier or a
coffee maker.
Do not set any liquid or drinks such as coffee on the
printer case.
Do not touch any connector contacts to avoid
possible electrostatic damage.
Ideal room temperature is from 5º C to 40º C. Ideal humidity
is from 20% to 85% RH (no condensation).
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G. MAIN PARTS ON THE EXTERIOR
Manual
Cutter
Top Cover
Power LED
Error LED
Paper Out
LED
PP5600B
PP5600D
FEED Button
Bottom Cover
Power Switch
Parallel Connector
Power Connector
Rear View
Peripheral Connector
Serial Connector
Frame Ground
Screws
Bottom View
Setup Window
Window Plate Screw
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Interior View
Auto Cutter
Lift Tab
Ribbon Cassette Area
Paper Guide Roller
Paper Roll Area
Indicators
·
·
·
Power LED: green
Error LED: red
Paper Out LED: red
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II. QUICK START-UP
A. CONNECTING CABLES
1. Serial connection
All the external connectors are in the recessed area at the
rear bottom. The serial connector is a 9 pin D sub Female
connector at the right in the picture above. Apply the male
connector of RS232 cable to this port for serial application. Please
note that when serial connection is used, there must be no cable
connection at the parallel port on the printer. The default protocol
used in serial connection is 9600 bps, none parity check, 8 data
bits, 1 stop bit.
2. Parallel connection
The parallel connector is a 25 pin D sub Male connector at
the leftmost location in the connector area. Apply the female end
of the parallel cable at this port for parallel application. Please
note that when parallel connection is used, there must be no cable
connection at the serial port on the printer.
3. Peripheral connection
The peripheral controller is a RJ11 jack near the serial
connector. With use of Posiflex cash drawer cable 20863018001
(CCBLA-180-1), this port can control a Posiflex cash drawer
CR3100 or CR3200 or CR4000 or CR4100. If a Posiflex special
split cable 20867023800 (CCBLA-238) is used instead, this port
can control two cash drawers of above models.
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When the printer is used as a kitchen printer, please use this
port for kitchen bell connection instead.
4. Power connection
The power connector is a 3 pin jack between the peripheral
connector and the parallel connector. Either a Posiflex supplied
power adaptor or a printer power cable from a Posiflex POS
system can be connected to this connector to supply power for
this printer. During insertion of the power plug, be sure to hear
the click to obtain a firm contact.
CAUTION: Before doing the insertion or extraction of the
power plug, be sure to pull the outer sleeve of the
plug backward to release the internal latch.
Failure to do this could damage the power plug.
Such damage is considered as an artificial
destruction and is not covered by the warranty.
When all the above cable connections are made correctly,
you may connect your power adaptor to the wall outlet. Make
sure that the type of power cord and the voltage requirement of
the power adaptor meet the local power conditions. Do not turn
the power on for the moment.
B. LOADING / REPLACING RIBBON
CASSETTE
· Turn off the power to the printer.
· Lift the front end of the top cover
to remove it.
· Open the auto cutter by pulling the
tab up if it is installed in the printer.
(PP5600B)
· Remove slack in the ribbon by
Lift
Tab
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Fastening
Knob
turning the ribbon feed knob of the
ribbon cartridge counterclockwise.
The ribbon must be properly tightened
to be able to set in position in
installation. Never turn the knob the
other way round or the ribbon may
mess up inside the cassette and ruin
the whole cassette.
Pressing this end
· If in process of replacing the
ribbon cassette, the cassette shall
be removed in the manner that the
side of the knob is pulled up first
with the end of the holding tab
remain held down.
Pull up this end to remove
Seat this end first
· Place the ribbon cartridge in
position as shown in the picture.
Seat the side with the holding tab
first then press down the whole
cassette. Rotate the ribbon feed
knob counterclockwise during the
action pressing down the ribbon
cartridge into position to help the
installation operation if necessary.
· Turn the knob counterclockwise to
remove slack in
Ribbon feed knob
ribbon for use.
· Apply even force
to close the auto
cutter (PP5600B)
so that the small
lug of auto cutter
can seat in right
position on the
Seat lug outside
bracket below
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bracket of the print mechanism as in the picture.
· Close the top cover by fitting its rear end lug first for ribbon
replacement only or go on loading paper as in next paragraph.
C. LOADING PAPER
1. Drop the paper roll inside the paper compartment in the
orientation as shown in left picture below.
2. Cut the leading edge of paper roll perpendicular to paper
direction and now please turn on the
power to the printer by pressing the
power button in front side of the
printer. Insert the leading end of the
paper roll into the paper intake slot on
print mechanism. Insert the paper till
you feel the front end caught by the
paper feed roller inside the print mechanism then the paper
will automatically advance to proper position (paper exit of
print mechanism). In case there was a slip at the insertion of
the leading end of paper roll and you want to keep same
heading clearance, you may press the FEED button to
advance the paper to position.
3. Close the top cover back. Should the front end of paper roll
tend to curl as when it comes near end of the paper roll, it is
advisable to press the FEED button to check if the paper
comes out of the slot in top cover. Engage manualsupport to
make sure it comes out if it fails.
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D. SELF TEST
Press and hold down
the feed button while
turning on the power. The
printer will then perform a
self test and print out some
major settings detected. You
may turn off the power and
turn it on again to resume
normal use of the printer at
this stage. You may also
press the feed button at this
moment to have the printer
further print out some basic
font used and a special
pattern to have the self test
proceedings completed. A
sample slip of whole self
test result is printed here for
reference. Please note that
both serial and parallel
interfaces are indicated.
That means the printer is
working on an auto-sensing
and auto-select algorithm.
The pattern of long vertical
lines at bottom of the slip is
an indicator for adjustment
on so-called bi-directional
printing offset.
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E. SPECIAL ADJUSTMENTS
1. Paper near end sensor
If the paper near end sensor is
Fixing Screw
installed in the printer and enabled, a
fine tuning on the position of the
paper near end sensor may be
required for different outer diameter
of the paper roll bobbin. Please refer
to the picture at right from inside the
paper roll compartment that there are
Sensor Head
a fixing screw and a sensor head in the wall. Slightly release the
fixing screw using a blade screw driver or suitable coin to adjust
the position of sensor head. For smaller roll diameter, the sensor
head should go lower.
2. DIP switch setting
In setup window on bottom plate of
the printer there are 2 DIP switches. The 4
position switch at the right is coded S1 and
controls bi-directional print offset. The 8
position switch at the left is coded S2 for general printer settings.
a.Bi-directional printing offset - S1
Pos. 1
Pos. 2
Pos. 3
Pos. 4
Off On Off On Off On Off On Off On Off On Off On Off On
Off Off On On Off Off On On Off Off On On Off Off On On
Off Off Off Off On On On On Off Off Off Off On On On On
Off Off Off Off Off Off Off Off On On On On On On On On
Value 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
The offset values in above table are in unit of half dot.
The bi-directional printing offset actually is well adjusted
and requires no further action when a new printer is received.
However, after long period of usage some internal mechanical
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clearance will vary. This clearance can be observed from the
offset pattern printed in bottom of self test.
Whenever the lower part of the long vertical lines is shifted
horizontally away from the upper part by about one dot width, the
offset value should be adjusted to move it back for decent print if
bi-directional print is engaged. Increasing the offset value by
changing the S1 setting can move the lower part to right and
decreasing the value moves the lower part to left.
b.Printer general setting – S2
Switch
2-1
2-2
2-3
2-4
Function
Hand shaking mode X-ON/X-OFF
ON
OFF
DTR/DSR
8-bit data
Data bit
Parity check
Parity selection
Baud rate (bps)
Busy on
7-bit data
Parity check
Even parity
4800
No parity check
Odd parity
9600
2-5
2-6
Buffer full Off line or Buffer full
Column spacing
(columns per line)
Print direction
2 half dots
(42 / 35)
Uni-direction
3 half dots
(40 / 33)
Bi-direction
2-7
2-8
Positions 1 to 6 of the S2 switch define the communication
protocol and handshaking criteria in RS232 interface. They will
present no influence if parallel interface is used.
Position 7 of S2 alters the horizontal spacing between
characters to get different print density on same font format.
Position 8 of S2 determines whether to print only in one
direction of print head operation or in both directions.
All positions of S2 default to OFF when printer delivered.
3. Wall mount application
In wall mount application, the paper near end sensor will
not have proper operation and it is suggested not to install it.
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III. MAINTENANCE GUIDES
A. MAINTENANCE GUIDE LINES
Always turn off and disconnect power before start.
Please pay attention not to be hurt by any sharp edge of the
metal parts when handling the interior of the printer.
Do not touch the print head and motor after printing.
It can become very hot.
Never use benzene, benzine, thinner, trichloroethylene
alcohol, or ketone based solvents on the printer’s plastic and
rubber components.
B. GENERAL CLEANING
Please use a soft hair brush or compressed air to clear away
any dust or paper scraps accumulation inside the printer. Check
also the area of the auto-cutter regularly.
C. TROUBLE SHOOTING
This section gives solutions to some printer problems you
may have.
1. General Problems
No LED lights up on control panel when switched on –
Make sure that the power supply cables are correctly plugged into
the printer, the power adaptor and to the power outlet. Make sure
that power is supplied to the power outlet. If the power outlet is
controlled by a switch or timer, try use another outlet.
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2. Printing Problems
Nothing can be printed with ERROR LED ON – Check
the Paper Out LED. If it is ON, most probably the paper roll is not
installed or is at or near the end. Install a new paper roll. If the
Paper Out LED is OFF, please check for paper jam described in
next item.
If there is no paper jam and the printer has been printing for
quite a period of time, the print head may be overheated. It will
usually cool back in few minutes and the printing will resume.
If there is no paper jam and the print head is not overheated,
turn off the printer and wait for half a minute then turn it back on.
If the problem still remains, contact a qualified service person.
Nothing can be printed with ERROR LED OFF – Try to
run self test according to previous chapter to check if the printer
itself works properly. If the self test passes, check the following:
a. Check the connection of the interface cable at both the
printer and computer ends. Also make sure that this cable
meets the specification required for both the printer and
the computer and also the settings by software.
b. Check the printer data communication settings against the
computer. The printer settings can be found easily on the
self test print out.
If the problem remains or the self test fails, contact your
dealer or a qualified service person.
Poor printing quality – Contaminants like paper scraps and
dusts on the print head or near worn out inked ribbon can lower
the print quality drastically. Clean the print head replace the
ribbon cassette as required.
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3. Paper Jam Problems
Paper is jammed inside the printer – Please follow
procedures below.
Do not touch the print head and motor after printing.
It can become very hot.
· Turn off the printer.
· Open the top cover after the print head cools down.
· Cut the paper roll from the paper intake slot with a pair of
scissors.
· Open the auto cutter by pulling the tab up if it is installed in the
printer. (PP5600B)
· Turn the printer power back to on.
· Press the FEED switch to forward the paper out of the paper
guide. Engage mechanical help like tweezers or manual pull if
necessary.
· Clean the paper path when necessary.
· Reload the paper as instructed in “LOADING PAPER”.
If the auto cutter is jammed, you may have difficulty
opening the auto cutter. Please first resolve the auto cutter
problems per description in next item and then come back to deal
with the paper jam. Please also clear away any contaminants
accumulated in the cutter track.
4. Auto Cutter Problems
If any materials like a staple or paper clip or excessive paper
scraps fall into the auto cutter unit, the auto cutter could get stuck.
In such case, please open the top cover and find adjustment
window in the auto cutter as shown in the picture on top of
following page. Please apply a small cross head screw driver to
turn the plastic screw in the window and to move the cutter blade
along the track and reset it to home position.
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Auto Cutter Adjustment Window
To check for home position of the auto cutter, please open
the auto cutter and look into the blade slot and the spindle hole as
in pictures below. Use proper tool to cut away the paper around
auto cutter if it presents obstacle to the actions. Clear away any
paper scraps from the auto cutter once it is reset to position.
Blade Slot
š
Retract blade from the slot
Move
spindle
down
Î
š
Spindle Hole
In case it is the auto cutter that fails to respond to the paper
cut command, please contact your dealer or a qualified service
person. However, please use manual cutter as a temporary
alternative measure before this problem is remedied.
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IV. SPECIFICATIONS
A. PRINTER
ITEM
Printing method
SPECIFICATION
Dot matrix impact method
Print head configuration
Printing direction
Effective printing width
Printing speed (max.)
Paper feed method
Paper load method
Manual cutter
9 pins
Bi-directional; logic seeking
59.85 mm
4.0 lines / sec @ 42 columns
Friction auto-feed
Drop and auto paper feed
Saw tooth blade
Auto-cutter capability
Dot Pitch
Partial cut (1 point at center left)
0.30 (H) x 0.353 (V) mm
0.176 mm (1/144 inches)
Min. 8 N (816 gf)
140 mm / sec
DC
Paper feed pitch (min.)
Paper feed holding force
Paper feed speed (max.)
Input power type
Input voltage
24 V + / - 5 %
Power consumption
Dimension (mm)
Weight
43 W @ printing
228 (D) x 158 (W) x 140 (H)
1.6 Kg net (1.9 Kg w/ auto cutter)
B. PAPER
1 ply regular roll paper up to 3 ply
non-carbon copy roll paper
76 + 0 / - 0.5 mm
Paper type
Paper width
Paper roll outer diameter 82 mm max.
Paper roll inner diameter 12 + 1 / - 0 mm
70 ~ 100 um for 1 ply, 60 ~ 80 um for
3 plies
Paper thickness
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C. RIBBON CASSETTE
ITEM
REQUIREMENT
RECOMMENDED TYPE RC200P
COLOR
Purple
RIBBON MATERIAL
Nylon 66
RIBBON WIDTH
13 mm
CASSETTE DIMENSION 144.4 (W) x 65 (D) x 26.7 (H) mm
EXPECTED LIFE 3 million characters
D. POWER ADAPTOR
ITEM
REQUIREMENT
INPUT VOLTAGE
INPUT FREQUENCY
INPUT CURRENT
OUTPUT VOLTAGE
OUTPUT POWER
STATIC LOAD
100 V AC ~ 250 V AC
50 ~ 60 HZ
1.5 A MAX. @ 115 V AC
+ 24 V DC
52 W MAX.
0 A ~ 2.2 A
OUTPUT REGULATION + / - 5 %
VPP RIPPLE & NOISE
MTBF
240 mV
30,000 HRS
EMI STANDARDS
VDE – B, FCC – B, VCCI – B
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