Panasonic Telephone KX TC1220NZW User Manual

Cordless Phone  
Model No. KX-TC1220ALW  
KX-TC1220NZW  
Operating Instructions  
Caller ID Compatible  
PLEASE READ BEFORE USE AND SAVE.  
Charge the battery for about 10 hours before initial use.  
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For Best Performance  
Battery Charge  
A rechargeable Nickel Cadmium (Ni-Cd)  
battery powers the handset. Charge the  
battery for about 10 hours before initial  
use (p. 12).  
Clean the handset and the base unit charge  
contacts with a soft, dry cloth once a month.  
Clean more often if the unit is subject to  
grease, dust or high humidity. Otherwise the  
battery may not charge properly.  
Base Unit Location  
Calls are transmitted between the base unit and the handset using  
wireless radio waves. For maximum distance and noise-free  
operation, the recommended base unit location is:  
In a high and central location,  
preferably where there are no  
obstructions.  
Away from electrical appliances  
such as a TV, personal computer,  
cellular phone, charging units or  
another cordless phone.  
Extend the  
antenna fully.  
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Contents  
Preparation  
Location of Controls ..................................................................... 6  
Display............................................................................................ 8  
Settings ..........................................................................................11  
Connections .................................................................................11  
Installing the Battery in the Handset............................................12  
Battery Charge.............................................................................12  
Time and Date Adjustment ..........................................................14  
Programmable Functions.............................................................16  
Setting the Auto Talk Feature ......................................................17  
Selecting the Ringer Volume .......................................................18  
Setting the LCD Contrast.............................................................19  
Storing Your Area Code...............................................................20  
Basic Operation  
Making Calls ..................................................................................21  
With the Handset .........................................................................21  
With the Base Unit (Digital Duplex Speakerphone).....................23  
Simultaneous Keypad Dialling .....................................................25  
Answering Calls ............................................................................26  
With the Handset .........................................................................26  
With the Base Unit (Digital Duplex Speakerphone).....................26  
Caller ID Service............................................................................27  
Using the Caller List .....................................................................29  
Viewing the Caller List .................................................................29  
Calling Back from the Caller List..................................................31  
Editing the Caller’s Phone Number..............................................32  
Storing Caller List Information in the Directory ............................33  
Erasing Caller List Information.....................................................34  
Advanced Operation  
Speed Dialler..................................................................................36  
Storing Phone Numbers in Memory.............................................36  
Dialling a Stored Number.............................................................36  
Using the Directory .......................................................................37  
Storing Names and Numbers in the Directory ............................37  
4
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Selecting Characters to Enter Names ........................................39  
Finding Items in the Directory .....................................................41  
Dialling from the Directory ...........................................................42  
Editing an Item in the Directory ...................................................43  
Erasing an Item from the Directory .............................................44  
Intercom .........................................................................................45  
Transferring a Call Using the Intercom........................................46  
Special Features............................................................................47  
How to Use the PAUSE Button  
(For Analog PBX Line/Long Distance Service Users)..............47  
Automatic Security Code Setting .................................................48  
Call Waiting and Caller ID Compatible (For Australia only).........48  
RECALL Button............................................................................48  
Useful Information  
Wall Mounting................................................................................50  
Battery Replacement.....................................................................52  
Adding Another Phone .................................................................53  
Before Requesting Help................................................................54  
Safety Instructions........................................................................57  
Important Information (For Australia only).................................59  
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Location of Controls  
Handset  
M
O
C
R
ER  
T
INT  
N
O
F
F
O
K
L
A
T
H
CH  
IT  
X
EXIT  
T
DI  
E
N
IO  
T
C
N
U
F
3
2
5
8
0
1
6
9
4
7
L
IA  
D
E
REDIAL  
E
SE  
U
A
P
L
L
A
C
E
RECALL  
6
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Base unit  
CALLER ID  
A
U
T
O
P
R
O
G
RA  
M
REDIAL  
E
D
IA  
L
PAUSE  
A
U
S
E
RECALL  
L
O
C
A
TOR  
O
IN USE  
U
R
S
E
C
H
A
R
G
E
HOLD  
D
RINGER  
IN  
O
L
INT  
T
ERCOM  
R
G
C
VOL  
L
UME  
O
E
R
O
M
M
E
M
I
C
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Display  
The handset shows you information and instructions on the display.  
The display prompts are shown below.  
The Caller List is empty. This is displayed while  
the handset is on the base unit.  
No items stored  
Recharge  
The battery needs to be charged. Place the  
handset on the base unit to charge the battery  
(p. 13).  
The display shows the number of new calls and  
the battery strength while the handset is on the  
base unit.  
12 new calls  
This display will be shown when:  
— you lift the handset off the base unit, or  
10 new calls  
G
=New  
F=Old  
Ü or  
á
is pressed when the handset is off  
the base unit.  
To search from the most recent call, press Ö.  
To search from the oldest call, press Ñ (p. 29).  
When the handset ringer volume is set to OFF  
(p. 18), “Ringer off” will flash for about 45  
seconds before the handset returns to the  
standby mode (p. 13).  
Ringer off  
When a call is received, the display shows the  
caller’s phone number after the first ring.  
0266667777  
Clock has not been set. Please set time and  
date (p. 14).  
12:00A 1.1  
0000  
=Set clock  
H
8
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During a conversation, the display shows the  
length of the call (ex. 1 hour, 6 minutes and 35  
seconds). The battery strength is also displayed  
(p. 12).  
Talk  
01-06-35  
The handset has lost communication with the  
base unit. Place the handset on the base unit  
and try again.  
No link to base  
Place on cradle  
and try again.  
This is information from the Caller List.  
The display shows:  
0355566677  
— the caller’s phone number,  
— the time and date of the last call  
(ex. Dec. 20, 11:20 AM), and  
11:20A 20.12  
3  
— the number of times called (ex. 3 times).  
This is a name from the directory. The stored  
name and phone number are displayed.  
Ann  
0276543210  
The base unit is paging the handset (p. 45).  
Press INTERCOM  
The handset and the base unit are in the  
intercom mode (p. 45).  
Intercom  
00-00-07  
An outside call has been put on hold by the  
handset user in the intercom mode. To release  
the hold, press (TALK) or (DIGITAL!SP-PHONE)  
(p. 46).  
Intercom hold  
00-01-12  
An outside call using the handset has been put  
on hold by pressing (HOLD/RINGER). To release  
the hold, press (TALK) or (DIGITAL!SP-PHONE)  
(p. 24).  
Hold  
00-01-12  
9
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Display  
Ü, á, or (INTERCOM) was pressed, while the  
base unit was in use.  
Not available  
When trying to enter the Caller List while the  
handset is off the base unit, the Caller List is  
empty.  
Caller's list  
No items stored  
When trying to enter the directory list while the  
handset is off the base unit, the directory is  
empty.  
Directory list  
No items stored  
When trying to store an item or Caller List  
information in the directory, the directory  
memory is full (p. 33, 38).  
Memory is full  
Save error  
While programming items, the handset has lost  
communication with the base unit. Move closer  
to the base unit and try again.  
10  
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Settings  
Connections  
For Australia  
To Socket  
Fasten the cord to prevent  
it from disconnecting.  
Hook  
Telephone  
Plug  
Telephone Line Cord  
For New Zealand  
To Single-Line  
Telephone Jack  
Telephone Line Cord  
To Power Outlet  
(AC 230240 V, 50 /60 Hz)  
AC Adaptor  
Extend the  
antenna fully.  
USE ONLY WITH Panasonic AC ADAPTOR PQLV14AL.  
The AC adaptor must remain connected at all times. (It is normal for the adaptor to  
feel warm during use.)  
To connect a standard telephone on the same line, see page 53.  
If your unit is connected to a PBX which does not support Caller ID services, you  
cannot access those services.  
11  
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Settings  
Installing the Battery in the Handset  
Install the battery in the handset and close the handset cover, locking it  
into place.  
Red  
Lead  
Black  
Lead  
H
Battery Charge  
Place the handset on the  
base unit and charge for  
about 10 hours before  
initial use.  
The IN USE/CHARGE  
indicator lights and a beep  
sounds.  
OR  
IN USE/CHARGE Indicator  
Battery strength  
You can check the battery strength on the handset display while the  
handset is on the base unit, while it is in use (making/answering a call  
etc.), or after viewing the Caller List or directory items, programming etc.  
The battery strength will remain for a few seconds after using the  
handset, then the display will return to the standby mode (p. 13).  
The battery strength is as shown in the chart below.  
Display prompt  
Battery strength  
Fully charged  
Medium  
Low  
(ashing)  
Needs to be recharged.  
12  
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Recharge  
Recharge the battery when:  
—“Rechargeis displayed on the handset,  
Recharge  
—“  
” flashes on the display, or  
the handset beeps intermittently while it is in use.  
If you DO NOT recharge the handset battery for more than 30 minutes, the  
display will keep indicating Rechargeand/or “ ” will continue to ash.  
To fully recharge the battery, the handset should be left on the base unit for 10  
hours.  
Battery information  
After your Panasonic battery is fully charged (p. 12):  
Operation  
Operating time  
Up to about 8 hours  
Up to about 20 days  
While in use (TALK)  
While not in use (Standby)  
The battery operating time may be shortened depending on usage conditions,  
such as viewing the Caller ID Caller List or directory list, and ambient  
temperature.  
Clean the handset and the base unit charge contacts with a soft, dry cloth  
once a month. Clean more often if the unit is subject to grease, dust or  
high humidity. Otherwise the battery may not charge properly.  
If the battery is fully charged, you do not have to place the handset on the base  
unit until Rechargeis displayed and/or “  
battery life.  
” flashes. This will maximize the  
The battery cannot be overcharged.  
Standby mode (While the handset is off the base unit)  
The handset goes into the standby mode after you nish using the  
handset (making/answering a call, viewing the Caller List or directory list  
etc.). The display is blank, but the handset can receive calls. The battery  
operating time is conserved in this mode.  
13  
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Settings  
Time and Date Adjustment  
You can select AM/PM or 24-hour clock by programming.  
Make sure the unit is in the standby mode initially.  
Lift the handset off the base unit and  
12:00A 1.1  
1
press  
OR  
/(EXIT/CH) twice.  
0000  
=Set clock  
H
When the handset is off the base unit,  
press /(EXIT/CH) once.  
If previously adjusted, Adjustwill be  
displayed on the third line.  
Press á (Set clockkey).  
12:00A 01.01  
2
3
4
5
Enter year 0000  
You may press á (Adjustkey) instead.  
H
=Next  
Enter the current year by using a 4-digit  
number.  
(Ex. To set the year 2001, enter 2001.)  
12:00A 01.01  
Enter year 2001  
H
=Next  
Press á (Nextkey).  
12:00A 01.01  
Enter time  
H
=Next  
Enter the current time (hour and minute)  
by using a 4-digit number.  
(Ex. To set 9:30, enter 0930.)  
09:30A 01.01  
Enter time  
H
=Next  
For AM/PM setting: Enter numbers  
between 0100 and 1259.  
For 24-hour clock: Enter numbers between  
0000 and 2359.  
Press á (Nextkey).  
09:30A 01.01  
=AM/PM  
6
7
If numbers between 0000 and 0059, or 1300  
and 2359 are entered, the time will  
H
=Next  
automatically be set using the 24-hour clock.  
Skip the steps 7 and 8 and go to the step 9.  
Press (*) to select AMor PMor 24-hour  
clock. (Ex. You select PM.)  
09:30P 01.01  
=AM/PM  
H
=Next  
Display  
Option  
...................... AM  
A
¡
P
...................... PM  
Blank display .............. 24-hour clock  
Each time you press (*), the selection will change on the display.  
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Press á (Nextkey).  
09:30P 01.01  
8
9
Enter day.month  
H
=Save  
Enter the current date by using a 4-digit  
number.  
(Ex. To set Dec. 27, enter 2712.)  
09:30P 27.12  
Enter day.month  
H
=Save  
Press á (Savekey).  
09:30P 27.12  
2001  
10 A beep sounds.  
The clock starts working.  
You can go back to the previous display by pressing Ü, when setting the time  
and date.  
If 3 beeps sound when entering the time and date, a wrong number was entered.  
Enter the correct time and date.  
To check the time and date  
You can check the current time and date  
in the standby mode.  
Lift the handset off the base unit and  
ON  
OFF  
INTERCOM  
EXIT CH  
3
TALK  
FUNCTION EDIT  
1
press  
OR  
/(EXIT/CH) twice.  
2
5
When the handset is off the base unit,  
press /(EXIT/CH) once.  
The current time and date is displayed for 30 seconds.  
To return to the standby mode, press /(EXIT/CH).  
4
6
(EXIT/CH)  
/
If a power failure occurs, you have to readjust the time and date. If you  
use the handset for making/answering calls or remote operation without  
adjusting the time and date, the display in step 1 appears for 5 seconds  
after Offis displayed.  
For Caller ID service users (p. 27)  
The Caller ID information will re-set the clock after the rst ring if the adjusted  
time and/or date is incorrect. However, if the time has not previously been set,  
the Caller ID information will not adjust the clock.  
The caller ID information will automatically adjust the clock for daylight saving  
time.  
15  
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Programmable Functions  
You can program the following functions by using the handset near the  
base unit. The display shows the programming instructions. See the  
corresponding pages for function details.  
Make sure the unit is in the standby mode initially.  
Lift the handset, and press (FUNCTION/EDIT).  
<Function menu>*  
H
Save directory  
Ringer volume  
Program  
To store an item in the directory (p. 38).  
To select the ringer volume (p. 18).  
Press á.  
<Function menu>*  
H
LCD contrast  
Set recall  
To select the LCD contrast (p. 19).  
To select the recall time (p. 49).  
To set the auto talk feature (p. 17).  
To set your area code (p. 20).  
Talk switching  
Set area code  
During programming:  
*To select a desired function, press Ö or Ñ repeatedly until the arrow  
points to the item. Then press á to go to the next step.  
You can exit the programming mode any time by pressing (EXIT/CH).  
If you do not press any buttons for 60 seconds, the unit will return to the standby  
mode.  
16  
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Setting the Auto Talk Feature  
The Auto Talk feature allows you to answer a call by lifting the handset off  
the base unit without pressing (TALK). If you want to use this feature, you  
need to enable this feature. Your phone comes from the factory set to  
OFF.  
Make sure the unit is in the standby mode initially.  
Press (FUNCTION/EDIT).  
1
2
Press Ö or Ñ repeatedly until the arrow  
points to Program.  
H
Program  
GF  
H=Yes  
Press á (Yeskey).  
3
4
Press Ö or Ñ repeatedly until the arrow  
points to Talk switching.  
H
Talk switching  
Set area code  
GF  
H=Yes  
Press á (Yeskey).  
Auto talk  
5
6
:Off  
=Save  
GF  
H
Press Ö or Ñ to select Onor Off.  
Press á (Savekey).  
Auto talk  
:On  
=Save  
GF  
H
Auto talk  
7 A beep sounds.  
:On  
To return to the standby mode, press  
(EXIT/CH).  
You can exit the programming mode any time by pressing (EXIT/CH).  
In order to view Caller ID information before answering a call, leave the Auto Talk  
feature OFF.  
17  
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Programmable Functions  
Selecting the Ringer Volume  
You can set the handset and base unit ringer volumes to HIGH, LOW or  
OFF. If set to OFF, the handset/base unit will not ring. Your phone comes  
from the factory set to HIGH.  
With the handset  
Make sure the unit is in the standby mode initially.  
Press (FUNCTION/EDIT).  
1
2
Press Ö or Ñ repeatedly until the  
arrow points to Ringer volume”  
and press á (Yeskey).  
Save directory  
Ringer volume  
H
GF  
H=Yes  
Press Ö or Ñ to select the  
desired volume.  
Ringer  
Low ❚ ❚ ❚ ❚ ❚ ❚ High  
HIGH  
3
GF  
The selected volume is displayed and  
rings.  
To turn the ringer OFF, press and  
hold Ö until 2 beeps sound.  
Ö
Ñ
LOW  
OFF  
Low ❚ ❚ ❚ ❚ ❚ ❚ High  
Ö
Ñ
To turn the ringer ON, press Ñ or Ö  
in step 3.  
Ringer off  
The ringer will sound at the LOW level.  
You can also select the ringer volume while a call is being received. Press Ö or  
Ñ while the unit is ringing.  
When set to OFF, Ringer offwill ash for about 45 seconds before the  
handset returns to the standby mode.  
With the base unit  
Make sure the unit is in the standby mode initially. (You can also  
select the ringer volume while a call is being received.)  
To select HIGH or LOW, press  
(HOLD/RINGER). Each time you press the  
button, the ringer volume will change and  
the selected ringer volume will ring.  
To turn the ringer OFF, press and hold  
(HOLD/RINGER) until 2 beeps sound.  
To turn the ringer ON, press  
(HOLD/RINGER).  
The ringer will sound at the HIGH level.  
(HOLD/RINGER)  
18  
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Setting the LCD Contrast  
You can program the handset LCD contrast (5 levels). To make the  
handset display clearer, set to high level. Your phone comes from the  
factory set to level 3.  
Make sure the unit is in the standby mode initially.  
Press (FUNCTION/EDIT).  
1
2
Press Ö or Ñ repeatedly until the arrow  
points to Program.  
H
Program  
GF  
H=Yes  
Press á (Yeskey).  
3
4
While the arrow points to LCD  
contrast, press á (Yeskey).  
H
LCD contrast  
Set recall  
GF  
H=Yes  
Press Ö or Ñ to select the desired  
contrast.  
LCD contrast  
Low ❚ ❚ ❚ High  
5
GF  
H=Save  
Each time you press Ö or Ñ, the LCD  
contrast will change.  
Press á (Savekey).  
6 A beep sounds.  
To return to the standby mode, press  
(EXIT/CH).  
You can exit the programming mode any time by pressing (EXIT/CH).  
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Programmable Functions  
Storing Your Area Code  
We recommend you program your area code before using the Caller ID  
feature (p. 27). Incoming calls from the same area will be then recorded in  
the Caller List without the area code. You do not have to remove the code  
before calling back or storing.  
Make sure the unit is in the standby mode initially.  
To store your area code  
Press (FUNCTION/EDIT).  
H
Save directory  
Ringer volume  
1
2
GF  
H
=Yes  
Press Ö or Ñ repeatedly until the arrow  
points to Program, and press á  
(Yeskey).  
H
Program  
GF  
H
=Yes  
Talk switching  
Set area code  
Press Ö or Ñ repeatedly until the arrow  
points to Set area code.  
H
3
4
GF  
H=Yes  
Area code  
Press á (Yeskey).  
If previously set, the current area code is  
displayed.  
Enter area code  
Area code  
09  
Enter your area code.  
5
6
You can enter the number up to 8 digits.  
If you enter a wrong number, press Ü.  
The digits are erased from the right.  
H
=Save  
Press á (Savekey).  
A beep sounds.  
To return to the standby mode, press (EXIT/CH).  
Area code  
09  
You can exit the programming mode any time by pressing (EXIT/CH).  
To erase your area code  
Press (FUNCTION/EDIT)  
Ö
or Ñ to select Program”  
á (Yeskey)  
á (Yeskey)  
Ö or Ñ to select Set area code”  
(*)  
á (Savekey).  
For New Zealand Users:  
Your telephone company may charge you for a local call if the number  
dialled has the area code prex included. If the charge for local call is  
unacceptable, store your area code as shown above before use, or only  
the 7-digits of the local number should be dialled from your telephone. Do  
not dial the 0prex or the area code digit.  
20  
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Making Calls  
With the Handset  
,
,
(TALK)  
(EXIT/CH)  
(REDIAL/PAUSE)  
Press (TALK).  
Talk  
Talk  
1
Dial a phone number.  
2 The dialled number is displayed.  
0111112222  
Talk  
After a few seconds, the display will show the  
length of the call and the battery strength.  
00-00-00  
Off  
To hang up, press (TALK) or place the  
handset on the base unit.  
3
00-01-08  
If the handset has lost communication with the base unit, 3 beeps sound and “No  
link to base Place on cradle and try again.” is displayed.  
If noise interferes with the conversation  
Press (EXIT/CH) to select a clearer channel or move closer to the base  
unit.  
To redial the last number dialled on the handset  
Press (TALK) and press (REDIAL/PAUSE).  
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Making Calls  
To dial after confirming the entered number  
Dial a phone number.  
1
If you misdial, press Ü and dial again.  
0233334444  
Talk  
Press (TALK).  
2 After a few seconds, the display will show the  
0233334444  
Talk  
length of the call and the battery strength.  
00-00-00  
Off  
To hang up, press (TALK) or place the  
handset on the base unit.  
3
00-01-08  
To redial after confirming the last number dialled  
Press (REDIAL/PAUSE) and press (TALK).  
To adjust the receiver volume while talking  
To increase, press Ñ.  
To decrease press Ö.  
Loud  
Low ❚ ❚ ❚ ❚ ❚ ❚ High  
HIGH  
GF  
Each time you press Ö or Ñ, the  
volume level will change.  
The display will return to the length of  
the call.  
Ñ
Ö
Loud  
Low ❚ ❚  
GF  
High  
LOW  
Backlit handset keypad  
The handset dialling buttons will light when you press a button or lift the  
handset off the base unit, or ash when a call is received.  
The lights will turn off a few seconds after pressing a button, lifting the  
handset, answering a call, hanging up a call, leaving the programming  
mode or ending the intercom.  
Backlit LCD display  
The backlit handset display will stay on for a few seconds after pressing a  
handset button, lifting the handset off the base unit, hanging up a call,  
leaving the programming mode or ending the intercom.  
22  
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With the Base Unit (Digital Duplex Speakerphone)  
(REDIAL/PAUSE)  
(HOLD/RINGER)  
Extend the  
antenna fully.  
,
VOLUME  
MIC  
(DIGITAL!SP-PHONE)  
and Indicator  
Press (DIGITAL!SP-PHONE).  
1 The DIGITAL SP-PHONE indicator lights.  
Dial a phone number.  
2
When the other party answers, talk into the MIC (microphone).  
3
To hang up, press (DIGITAL!SP-PHONE).  
4 The indicator light goes out.  
To switch to the handset while using the base unit speakerphone:  
If the handset is off the base unit, press (TALK).  
If on the base unit, just lift up.  
During a call using the handset, the call can be switched to the speakerphone by  
pressing (DIGITAL!SP-PHONE).  
23  
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Making Calls  
Hands-free Digital Duplex Speakerphone  
For best performance, please note the following:  
Talk alternately with the caller in a quiet room.  
If the other party has difficulty hearing you, press VOLUME  
decrease the speaker volume.  
to  
If the other partys voice from the speaker cuts in/out during a  
conversation, press VOLUME  
to decrease the speaker volume.  
To adjust the speaker volume (8 levels) while talking  
To increase, press VOLUME  
.
To decrease, press VOLUME  
.
To redial the last number dialled on the base unit  
Press (DIGITAL!SP-PHONE) and press (REDIAL/PAUSE).  
To put a call on hold  
Press (HOLD/RINGER).  
The DIGITAL SP-PHONE indicator ashes.  
When using the handset during a call, you can also put a call on hold by pressing  
(HOLD/RINGER) on the base unit.  
To release the hold  
From the base unit, press (DIGITAL!SP-PHONE).  
From the handset, press (TALK) or lift the handset off the base unit.  
If another phone is connected on the same line (p. 53), you can also release the  
held call by lifting its handset.  
24  
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Simultaneous Keypad Dialling  
You can use the base unit like a standard telephone. After pressing  
(TALK) to make a call with the handset near the base unit, you can also  
dial using the base unit keypad.  
Handset:  
1
2
Press (TALK).  
(TALK)  
Base unit:  
Dial a telephone number while  
hearing a dial tone on the  
handset.  
When the other party answers, talk  
using the handset.  
Handset:  
3
To hang up, press (TALK) or  
place the handset on the base  
unit.  
Simultaneous Keypad Dialling is only possible after pressing (TALK).  
Useful information  
You can enter numbers using the base unit keypad during a call with the  
handset. For example, to access an answering service, electronic banking  
service, etc.  
1. Handset:  
Press (TALK).  
2. Handset:  
Dial a telephone number.  
You can also dial with the base unit keypad.  
3. Base unit:  
Enter the required numbers while listening to the pre-recorded  
instructions.  
4. Handset:  
To hang up, press (TALK) or place the handset on the base unit.  
25  
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Answering Calls  
When a call is received, the unit rings, Incoming callis displayed on  
the handset and the CALLER ID indicator ashes quickly.  
If you subscribe to a Caller ID service, the calling party information will be  
displayed after the rst ring (p. 27). In order to view the Caller ID  
information, please wait until the second ring to answer a call.  
With the Handset  
If the handset is off the base unit,  
press (TALK).  
You can also answer a call by pressing any dialling  
button (0) to (9), (*) or (#) (Any Key Talk).  
(TALK)  
Auto Talk  
If you set the Auto Talk feature to  
ON (p. 17), you can answer a call  
by lifting the handset off the base  
unit without pressing (TALK).  
With the Base Unit (Digital Duplex Speakerphone)  
Press (DIGITAL!SP-PHONE).  
1
CALLER ID  
Indicator  
Talk into the MIC.  
2
3
To hang up, press  
(DIGITAL!SP-PHONE).  
MIC  
(DIGITAL!SP-PHONE)  
26  
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Caller ID Service  
This unit is compatible with a Caller ID service offered by your telephone  
company. If you subscribe to a Caller ID service, the calling partys  
information will be shown on the handset display after the rst ring.  
The unit can store up to 50 different callers in the Caller List. The Caller  
List information is sorted by the most recent to the oldest call. When the  
51st call is received, the information of the rst call is replaced with the  
information of the 51st call.  
Using the list, you can automatically call back a caller. You can store the  
callersphone numbers from the Caller List into the directory.  
When a second call is received while talking, the new callers phone  
number will be displayed (for Australia only) (p. 48).  
How caller information is displayed when a call is received  
The handset display shows the  
callers phone number after the  
rst ring.*  
After you answer the call, the display  
will show the length of the call.  
0244448888  
(The number is an  
Australian example.)  
The CALLER ID indicator  
light will ash quickly when  
a call is being received.  
*Private name display  
If you receive a call from one of the same  
phone numbers stored in the directory, the  
callers name will be displayed.  
TINA ROBINSON  
0244448888  
To use this function, names and phone numbers  
must be stored in the directory (p. 37).  
27  
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Caller ID Service  
Caller information cannot be displayed in the following cases:  
If the caller dialled from an area which does not support Caller ID service, the  
display will show Out of area.  
If the caller has requested not to display his/her information, the display will  
show Private caller.  
If your unit is connected to a PBX which does not support Caller ID services, you  
cannot access those services.  
If the name display service is available in your area, the display will show callers’  
names.  
For further information, please contact your telephone company.  
If you receive a call with the Caller ID information while viewing the Caller List or  
while in the intercom mode, the callers information may not be displayed.  
For New Zealand Users:  
Your telephone company may not support the second caller display feature.  
To check the number of new calls  
When new calls have been received, the CALLER ID indicator ashes slowly  
on the base unit. The handset display shows the number of new calls.  
While the handset is on the base unit:  
If you have received 10 new calls,  
the display will show the following.  
10 new calls  
When you lift the handset, the display  
changes to the following.  
10 new calls  
G
=New  
F=Old  
CALLER ID Indicator  
After 10 seconds, the display changes to  
the standby mode (p. 13).  
While the handset is off the base unit:  
Press Ü or á to turn the display on.  
If you have received 10 new calls,  
the display will show the following:  
10 new calls  
G
=New  
F=Old  
If No items storedis displayed, the Caller List is empty.  
28  
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Using the Caller List  
Viewing the Caller List  
To check who has called, follow the steps below.  
Make sure the unit is in the standby mode initially.  
Lift the handset off the base unit.  
1
OR  
If the handset is off the base unit,  
press Ü or á to enter the list.  
The display will show, for example,  
the following.  
2 new calls  
G=New  
F=Old  
To search from the most recent  
call, press Ö.  
To search from the oldest call,  
press Ñ.  
2
,
,
,
To scroll between callers,  
press Ö or Ñ.  
(EXIT/CH)  
To exit the list, press (EXIT/CH).  
3 The handset will return to the  
standby mode.  
Once new calls have been checked, will be added.  
If Caller's list No items storedis displayed in step 1, the Caller List  
is empty.  
If more than one call is received from the same caller, the date and time of the  
last call will be recorded. If the same caller calls again, the call entry with will  
be deleted.  
29  
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Using the Caller List  
Ex. When you search from the most recent call:  
Lift the handset off the base unit.  
OR  
If the handset is off the base unit, press Ü or á.  
To return to the previous caller,  
press Ñ.  
2 new calls  
=New =Old  
G
F
To exit the Caller List,  
press (EXIT/CH).  
Press Ö.  
The handset will return to the standby  
mode.  
02223334444  
3:10P 20.12  
*If you receive a call from one of the  
same phone numbers stored in the  
directory, the callers name will be  
displayed (Private name display).  
Press Ö.  
**If an arrow () is displayed after the  
number, the whole phone number  
has not been shown.  
Press {#} () to see the remaining  
numbers or {*} () to return to the  
previous display.  
*
NANCY BROWN  
0244448888  
1:54P 19.12  
3
Press Ö.  
**  
Press {#} ().  
Press {*} ().  
01234567890123  
456789  
10:38A 19.12 √  
10:38A 19.12 √  
Press Ö.  
0 new call  
G
=New  
F=Old  
Press Ö.  
Display meaning:  
: You have checked this caller information, answered the call or,  
called back the caller.  
2-9 : The number of times the same caller called (up to 9).  
After checking, 2” – “9will be replaced with .  
30  
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Calling Back from the Caller List  
,
,
,
(TALK)  
Lift the handset off the base unit.  
OR  
If the handset is off the base unit,  
press Ü or á to enter the list.  
1
2
3 new calls  
=New =Old  
G
F
Press Ö or Ñ repeatedly to nd the  
desired caller.  
0355566677  
11:20A 20.12  
3  
Press (TALK).  
Talk  
3 The displayed phone number is dialled  
automatically.  
0355566677  
Talk  
00-00-00  
If a phone number is not displayed in the caller information, you cannot call back  
that caller.  
For New Zealand Users:  
Your telephone company may charge you for a local call if the number  
dialled has the area code prex included. If the charge for local call is  
unacceptable, only the 7-digits of the local number should be dialled from  
your telephone. Do not dial the 0prex or the area code digit.  
31  
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Using the Caller List  
Editing the Callers Phone Number  
You can edit a phone number in the Caller List. After editing the number,  
you can continue with calling back or directory storing procedures.  
Make sure the unit is in the standby mode initially.  
Lift the handset off the base unit.  
1
2
OR  
5 new calls  
=New =Old  
If the handset is off the base unit,  
press Ü or á to enter the list.  
G
F
Press Ö or Ñ repeatedly to nd the  
desired caller.  
0355566677  
11:20A 20.12 √  
To add a number  
3
Add a number to the current number using the dialling buttons  
((0) to (9)).  
.
If you misdial, press Ü and dial again.  
To erase the number  
Press (FUNCTION/EDIT), then press Ü to erase the digit.  
You can also add a number if required.  
After editing the number, you can continue with calling back or  
storing procedures.  
To call back, press (TALK) (p. 31).  
To store the number in the directory, press á and follow the  
instructions on the display (see page 33, from step 3).  
4
If the phone number does not include the area code (which is the same as your  
area code, p. 20), you can view the original number (area code + phone number)  
by pressing (FUNCTION/EDIT) again in step 3.  
The number edited in step 4 will not be maintained in the Caller List.  
For New Zealand Users:  
Your telephone company may charge you for a local call if the number  
dialled has the area code prex included. If the charge for local call is  
unacceptable, only the 7-digits of the local number should be dialled from  
your telephone. Do not dial the 0prex or the area code digit.  
32  
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Storing Caller List Information in the Directory  
You can store names and phone numbers that are in the Caller List into  
the directory. Storing must be carried out with the handset.  
Make sure the unit is in the standby mode initially.  
Lift the handset off the base unit.  
1
OR  
10 new calls  
=New =Old  
If the handset is off the base unit,  
press Ü or á to enter the list.  
G
F
Press Ö or Ñ repeatedly to nd the  
caller you want to store in the directory,  
and press á.  
2
3
0355566677  
11:20A 20.12  
3
Press Ö or Ñ to select Save  
directory, and press á (Yeskey).  
H
Save directory  
Clear  
GF  
H=Yes  
When the callers name is not  
displayed in the Caller List:  
a) If a name is not required,  
press á (Savekey).  
Enter name  
#=←→  
H=Save  
b) If a name is required, enter the  
name (p. 39). When nished,  
press á (Savekey).  
Enter name  
CINDY TURNER  
=Save  
#=←→  
H
A beep sounds.  
CINDY TURNER  
0355566677  
To continue storing other items, repeat from  
step 2.  
To return to the standby mode, press  
(EXIT/CH).  
You can exit the programming mode any time by pressing (EXIT/CH).  
If the display shows Memory is fullin step 3, press (EXIT/CH) to exit the  
list. To erase other stored items from the directory, see page 44.  
After the maximum of 30 items has been stored, Memory is fullis also  
displayed.  
You cannot store caller information in the directory if a phone number is not  
displayed.  
33  
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Using the Caller List  
For New Zealand Users:  
Your telephone company may charge you for a local call if the number  
dialled has the area code prex included. If the charge for local call is  
unacceptable, only the 7-digits of the local number should be dialled from  
your telephone. Do not dial the 0prex or the area code digit.  
Erasing Caller List Information  
After checking the Caller List, you can erase some or all of the entries.  
Make sure the unit is in the standby mode initially.  
To erase a specic caller from the Caller List  
Lift the handset off the base unit.  
1
2
OR  
10 new calls  
=New =Old  
If the handset is off the base unit,  
press Ü or á to enter the list.  
G
F
Press Ö or Ñ repeatedly to nd the caller  
you want to erase from the Caller List, and  
press á.  
0246813579  
12:20A 20.12 √  
H
Save directory  
Clear  
GF  
H=Yes  
Press Ö or Ñ to select Clear, and  
press á (Yeskey).  
Save directory  
Clear  
3
H
GF  
H=Yes  
A beep sounds and the information is erased.  
To erase other items, repeat from step 2.  
To return to the standby mode, press  
(EXIT/CH).  
Clear  
34  
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To erase all entries in the Caller List  
Before erasing all entries, make sure that 0 new callis displayed.  
Lift the handset off the base unit.  
1
OR  
0 new call  
=New =Old  
If the handset is off the base unit,  
press Ü or á to enter the list.  
G
H
F
Press á (Yeskey).  
Exit  
All clear  
GF  
2
3
H
=Yes  
Press Ö or Ñ to select All clear.  
Exit  
All clear  
GF  
H
H
=Yes  
Press á (Yeskey).  
4 A beep sounds and all entries are erased.  
All clear  
35  
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Speed Dialler  
Storing Phone Numbers in Memory  
You can store up to 10 numbers in the base unit. The dialling buttons  
((0) to (9)) function as memory stations.  
Make sure the unit is in the standby mode initially.  
Press (AUTO/PROGRAM).  
1 The IN USE/CHARGE indicator  
Memory Station  
Numbers  
ashes.  
Enter a phone number up to  
22 digits.  
2
If you misdial, press  
(AUTO/PROGRAM) twice to  
end storing and start again from  
step 1.  
Press (AUTO/PROGRAM).  
(AUTO/PROGRAM)  
(REDIAL/PAUSE)  
3
4
Press a memory station  
number ((0) to (9)).  
IN USE/CHARGE  
Indicator  
A beep sounds.  
To store other numbers,  
repeat steps 1 through 4.  
If a pause is required for dialling, press (REDIAL/PAUSE) where needed.  
Pressing (REDIAL/PAUSE) counts as one digit (p. 47).  
To erase a stored number  
Press (AUTO/PROGRAM) twice  
for the phone number to be erased.  
the memory station number ((0) to (9))  
Dialling a Stored Number  
Press (DIGITAL!SP-PHONE).  
Memory Station  
Numbers  
1
Press (AUTO/PROGRAM).  
2
Press the memory station  
3
number ((0) to (9)).  
(AUTO/PROGRAM)  
(DIGITAL!SP-PHONE)  
The stored number is dialled.  
Numbers stored can only be dialled by the base unit.  
36  
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Using the Directory  
You can store up to 30 names and phone numbers in the directory using  
the handset. All directory items are sorted by the first word in alphabetical  
order. Using the directory, you can make a call by selecting a name on  
the handset display. When you receive a caller ID call from a caller stored  
in the directory, the display will show the caller’s name with the phone  
number (—Private name display) (p. 27).  
Storing Names and Numbers in the Directory  
Make sure the unit is in the standby mode initially.  
,
(FUNCTION/EDIT)  
(EXIT/CH)  
The dialling buttons  
can be used to enter  
letters and symbols.  
(#)  
(*)  
(REDIAL/PAUSE)  
(Continued)  
37  
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Using the Directory  
Press (FUNCTION/EDIT).  
H
Save directory  
Ringer volume  
1
2
GF  
H=Yes  
While the arrow points to Save  
directory, press á (Yeskey).  
Directory=  
20 items  
The display shows the number of stored items  
in the directory.  
Enter a name, up to 15 characters using  
the dialling buttons (p. 39).  
Enter name  
3
#=←→  
H
=Next  
=Next  
To move the cursor, press (*) () or (#) ().  
If a name is not required, press á (Nextkey)  
and go to step 5.  
Enter name  
Tom Jones  
#=←→  
H
Press á (Nextkey).  
Enter phone no.  
4
Enter a phone number, up to 22 digits.  
03987654321  
5
6
If you misdial, press Ü. Digits are erased  
from the right.  
H=Save  
Press á (Savekey).  
Tom Jones  
0987654321  
A beep sounds.  
To continue storing other items, repeat from step 2.  
To return to the standby mode, press  
(EXIT/CH).  
If a pause is required for dialling, press (REDIAL/PAUSE) to add a pause to a  
phone number in step 5. This counts as one digit (p. 47).  
You can exit the programming mode any time by pressing (EXIT/CH).  
If the display shows Memory is fullin step 2, press (EXIT/CH).  
To erase other stored items from the directory, see page 44.  
After the maximum of 30 items has been stored, Memory is fullis also  
displayed.  
For New Zealand Users:  
Your telephone service provider may charge you for a local call when  
it is dialled with an area code prex. If the charge for local call is  
unacceptable, only the 7-digits of the local number should be dialled  
from your telephone. Do not dial the 0prex or the area code digit.  
38  
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Selecting Characters to Enter Names  
The handset dialling buttons can be used to enter  
letters and symbols. The letters are printed on the  
dialling buttons.  
Pressing each button selects a character as  
shown below.  
ON  
OFF  
INTERCOM  
EXIT CH  
3
TALK  
FUNCTION EDIT  
1
4
7
2
5
8
0
6
9
Number of times key is pressed  
Keys  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(7)  
(8)  
(9)  
(0)  
(*)  
(#)  
1
#
2
&
3
4
(
5
)
6
7
,
8
9
10 11  
.
/
1
A
D
G
J
B
C
F
I
a
d
g
j
b
e
h
k
c
f
2
3
4
5
6
r
E
H
i
K
L
O
R
V
Y
l
M
P
T
N
m
S
t
n
p
u
w
o
q
v
x
Q
s
z
7
9
U
8
y
W
0
X
Z
Blank  
To move the cursor to the left  
To move the cursor to the right  
To enter another character using the same dialling button, press (#) to move the  
cursor to the next space.  
If you make a mistake while entering a name  
Use (*) () or (#) () to move the cursor to the incorrect character, press  
Ü to delete, and re-enter the correct character. Each time you press Ü,  
a character is erased from the right.  
39  
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Using the Directory  
For example, to enter “Tom Jones”:  
Press (FUNCTION/EDIT).  
H
Save directory  
Ringer volume  
1
GF  
H=Yes  
While the arrow points to Save  
directory, press á (Yeskey).  
Directory=  
2
20 items  
Enter name  
#=←→  
H=Next  
Press (8).  
T
3
4
5
Press (6) six times, then press (#) to  
move the cursor to the right.  
To  
Press (6) four times.  
Press (#) twice to enter a blank.  
Press (5).  
Tom  
Tom  
6
Tom J  
7
8
9
10  
11  
Press (6) six times, then press (#) to  
move the cursor to the right.  
Tom Jo  
Tom Jon  
Tom Jone  
Press (6) ve times.  
Press (3) ve times.  
Press (7) eight times.  
Enter name  
Tom Jones  
#=←→  
H
=Next  
When nished, press á (Nextkey).  
Enter phone no.  
12 To enter a phone number and continue  
storing, see page 38, from step 5.  
40  
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Finding Items in the Directory  
You can search the directory using the handset.  
Make sure the unit is in the standby mode initially.  
Press Ö or Ñ to enter the  
1
directory list.  
.
,
The rst item is displayed.  
Ann  
0312345678  
(EXIT/CH)  
Press Ö or Ñ repeatedly until the  
desired item is displayed.  
Press Ö.  
Alphabet letter  
Press Ñ.  
2
.
All directory items are stored in the  
order shown on the right.  
To search for a name by initial  
Symbol  
Number  
#
Press the dialling button for  
the rst letter of the desired  
name until any name with the  
same initial is displayed (see  
the Index table on page 42).  
Ex. To nd Frank, press (3)  
repeatedly until the rst item  
under Fis displayed.  
Telephone number  
(If no name is stored)  
$
Press Ö repeatedly until the  
name is displayed.  
You can leave the directory list any time by pressing (EXIT/CH).  
If Directory list No items storedis displayed in step 1, the directory  
is empty.  
41  
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Using the Directory  
Index table  
Keys  
(1)  
Index  
Other symbols, 1  
A, B, C, 2  
Keys  
(6)  
Index  
M, N, O, 6  
(2)  
(7)  
P, Q, R, S, 7  
T, U, V, 8  
W, X, Y, Z, 9  
0
(3)  
D, E, F, 3  
(8)  
(4)  
G, H, I, 4  
(9)  
(5)  
J, K, L, 5  
(0)  
Dialling from the Directory  
Make sure the unit is in the standby mode initially.  
Press Ö or Ñ repeatedly to nd the  
directory item that you want to dial.  
Frank  
0234567890  
1
To search for the item by initial, see page 41.  
To exit the directory, press (EXIT/CH).  
Press (TALK).  
Talk  
2 The number is dialled automatically.  
0234567890  
To hang up, press (TALK) or place the  
3
handset on the base unit.  
Numbers stored can only be dialled by the handset.  
42  
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Editing an Item in the Directory  
Make sure the unit is in the standby mode initially.  
Press Ö or Ñ repeatedly to nd the  
directory item you want to change, and  
press á.  
Jane  
0233444555  
1
2
3
To search for the item by initial, see page 41.  
While the arrow points to Edit,  
press á (Yeskey).  
H
Edit  
Clear  
GF  
H=Yes  
If you do not need to change the name,  
go to step 4.  
Edit the name by using the dialling buttons,  
(*) () or (#) () (p. 39), up to 15  
characters.  
Enter name  
Jane Walker  
#=←→  
H
=Next  
Press á (Nextkey).  
0233444555  
4 If you do not need to change the number,  
go to step 6.  
H
=Save  
Add a number to the current number.  
02333444555  
5 •  
Ü
Each time you press  
the cursor is erased.  
the digit to the left of  
H
=Save  
When nished, press á (Savekey).  
Jane Walker  
02333444555  
6 A beep sounds.  
To continue editing other items, repeat from  
step 1.  
To return to the standby mode, press  
(EXIT/CH).  
You can exit the programming mode any time by pressing (EXIT/CH).  
43  
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Using the Directory  
Erasing an Item from the Directory  
Make sure the unit is in the standby mode initially.  
Press Ö or Ñ repeatedly to nd the  
directory item you want to erase.  
Helen  
0357924680  
1
2
3
To search for the item by initial, see page 41.  
Press á.  
H
Edit  
Clear  
GF  
H
H
=Yes  
=Yes  
Press Ö or Ñ to select Clear.  
Press á (Yeskey).  
Edit  
Clear  
H
GF  
4 A beep sounds and the item is erased.  
Clear  
To erase other items, repeat from step 1.  
To return to the standby mode, press  
(EXIT/CH).  
You can exit the programming mode any time by pressing (EXIT/CH).  
44  
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Intercom  
A 2-way intercom is possible between the handset and the base unit.  
Paging the base unit from the handset  
Handset:  
1
2
3
Press (INTERCOM).  
Talk to the paged party  
after the beeps.  
Intercomis displayed.  
Base unit:  
(INTERCOM)  
When the other  
partys voice is  
heard, talk into the  
MIC.  
Handset:  
To end the intercom,  
press (INTERCOM).  
MIC  
Paging the handset from the base unit (Handset locator)  
Using this feature, you can locate a misplaced handset.  
Base unit:  
1
Press (LOCATOR/INTERCOM).  
The handset beeps for 1 minute and  
Press INTERCOMis displayed.  
To stop paging, press  
(LOCATOR/INTERCOM)  
again.  
Handset:  
2
Press (INTERCOM) to answer.  
Intercomis displayed.  
Base unit:  
3
4
Talk into the MIC.  
MIC  
Handset:  
To end the intercom,  
press (INTERCOM).  
(LOCATOR/INTERCOM)  
(INTERCOM)  
45  
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Intercom  
During an intercom call:  
Intercom calls can only be ended with the handset.  
If the handset user has difficulty hearing the base unit user, decrease the  
base unit speaker volume by pressing VOLUME  
.
If an incoming call is received, the intercom call stops and the unit starts to  
ring. To answer, press (TALK) or (DIGITAL!SP-PHONE).  
Transferring a Call Using the Intercom  
The intercom can be used during a call. This feature enables you to  
transfer a call between the handset and the base unit.  
From the handset to the  
base unit  
From the base unit to the  
handset  
Handset:  
Base unit:  
1
During a call, press  
(INTERCOM). Talk to the  
paged party after the beeps.  
1
During a call, press  
(LOCATOR/INTERCOM).  
The call is put on hold.  
If the handset user does not  
answer, press  
The call is put on hold and  
Intercom holdis displayed.  
If the base unit user does not  
answer, press (TALK).  
(DIGITAL!SP-PHONE).  
Handset:  
Base unit:  
2
3
Press (INTERCOM) to answer  
the page.  
Intercom holdis displayed.  
2
3
When the paging partys  
voice is heard, talk into the  
MIC.  
Handset:  
To answer the call, press  
(TALK).  
Base unit:  
To answer the call, press  
(DIGITAL!SP-PHONE).  
The transfer is complete.  
The transfer is complete.  
46  
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Special Features  
,
,
(TALK)  
(EXIT/CH)  
(FUNCTION/EDIT)  
(RECALL)  
(REDIAL/PAUSE)  
(REDIAL/PAUSE)  
(RECALL)  
How to Use the PAUSE Button  
(For Analog PBX Line/Long Distance Service Users)  
We recommend you press (REDIAL/PAUSE) if a pause is required for  
dialling with a PBX or to access a long distance service.  
Ex. Line access number (9) (PBX)  
Phone number  
(9) \ (REDIAL/PAUSE) \  
Pressing (REDIAL/PAUSE) once creates a 3.5 second pause. This prevents  
misdialling when you redial or dial a stored number.  
Pressing (REDIAL/PAUSE) more than once increases the length of the pause  
between numbers.  
47  
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Special Features  
Automatic Security Code Setting  
Each time you place the handset on the base unit, the unit automatically  
selects one of more than a million security codes. These codes help  
prevent the unauthorized use of your telephone line by another cordless  
telephone user.  
Call Waiting and Caller ID Compatible  
(For Australia only)  
If you subscribe to Caller ID services, your  
handset displays a second callers information  
while talking. After you hear a call-waiting tone,  
the callers phone number and  
0266667777  
----Waiting-----  
----Waiting-----will be displayed.  
You can answer the second call, keeping the rst call on hold.  
Follow Telstra or your service provider instructions using (RECALL).  
If the phone number is stored in the directory, the callers name will be displayed  
(p. 27).  
When you receive a second call during a conversation, you will hear a signal  
tone following the call waiting tone and the conversation will be interrupted for  
approximately a second. The tones are generated from the telephone company.  
This is not fault of the product as these events are normal.  
The second callers information will not be displayed when a parallel connected  
telephone is in use.  
Please contact Telstra or your service provider for details and availability in your  
area.  
For Call Waiting Service Users in New Zealand  
Make sure the recall time is set to 600 msec for use with Telecoms  
Call Waiting Service. Press (RECALL) if you hear a call-waiting tone while  
talking.  
The rst call is put on hold and you can answer the second call.  
To return to the rst caller, press (RECALL) again.  
Your telephone company may not support the second caller display feature.  
RECALL Button  
Pressing (RECALL) allows you to use special features of your host PBX  
such as transferring an extension call or accessing special telephone  
services (optional) such as call waiting.  
48  
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Selecting the recall time  
The recall time depends on your telephone exchange or host PBX.  
You can select the following recall times: 700, 600, 400, 300, 250, 110,  
100 or 90 msec (milliseconds). KX-TC1220ALW comes from the factory  
set to 100 msecand KX-TC1220NZW comes from the factory set to  
600 msec. Make sure the unit is in the standby mode initially.  
Press (FUNCTION/EDIT).  
1
Press Ö or Ñ repeatedly until the arrow  
points to Program.  
H
Program  
2
3
4
GF  
H=Yes  
Press á (Yeskey).  
Press Ö or Ñ repeatedly until the arrow  
points to Set recall.  
LCD contrast  
Set recall  
H
GF  
H=Yes  
Press á (Yeskey).  
5
6
Press Ö or Ñ repeatedly until the  
desired time is displayed.  
Press á (Savekey).  
7 A beep sounds.  
To return to the standby mode, press (EXIT/CH).  
You can exit the programming mode any time by pressing (EXIT/CH).  
Users in Australia can access Telstras EASY CALLservice by having the recall  
time set at 100 msec (this is the factory default setting), and then follow Telstras  
EASY CALLinstructions to operate this service.  
If you are connected via a PBX, a longer recall time may be necessary to use  
PBX functions (transferring a call etc.). Consult your PBX supplier for the correct  
setting.  
For Call Waiting Service Users in New Zealand  
Make sure the recall time is set to 600 msec for use with Telecoms  
Call Waiting Service. Press (RECALL) if you hear a call-waiting tone while  
talking.  
The rst call is put on hold and you can answer the second call.  
To return to the rst caller, press (RECALL) again.  
Your telephone company may not support the second caller display feature.  
49  
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Wall Mounting  
This unit can be mounted on a wall.  
Push the hook and turn it around.  
1
Turn the hook until a click is heard.  
Connect the AC adaptor.  
2
3
To Power  
Outlet  
Tuck the telephone line cord inside  
the wall mounting adaptor, then  
push it in the direction of the arrow.  
The word “UP” should face upward.  
50  
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Install screws using the  
wall template below.  
Connect the telephone  
line cord. Mount the  
unit, then slide down.  
4
5
Extend the antenna.  
Fasten the telephone line  
cord to prevent it from  
being disconnected.  
Screws  
Hooks  
8.3 cm  
For Australia  
To Telephone Plug  
connected to Socket  
OR  
For New Zealand  
To Single-Line  
Telephone Jack  
To charge the handset battery:  
Fix the charge contacts (#) and insert  
the hook to the handset hole ($).  
Hook  
The IN USE/CHARGE indicator lights.  
Hole  
2
OR  
1
Wall Template  
8.3 cm  
51  
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Battery Replacement  
If Rechargeis displayed and/or “  
” flashes after being fully  
charged, replace the battery with a new Panasonic P-P102 battery.  
To avoid memory loss, replace within 3 minutes.  
Press the notch on the  
1
2
battery cover rmly and slide  
it as indicated by the arrow.  
Remove the old battery.  
Then install the new one.  
Insert the battery plug into the  
connector as shown.  
Red  
Lead  
Black  
Lead  
Close the cover. Make sure you charge  
the new battery for about 10 hours so  
that the battery strength indicator  
appears (p. 12).  
3
52  
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Adding Another Phone  
This unit will not function during a power failure. To connect a standard  
telephone on the same line, use a telephone double adaptor (for  
Australia) or a T-adaptor (for New Zealand).  
For Australia  
Standard Telephone  
(Optional)  
To  
Telephone  
Line Cord  
Telephone  
Socket  
Double Adaptor  
For New Zealand  
To Single-Line  
Telephone Jack  
T-Adaptor (Optional)  
Telephone Line Cord  
Standard  
Telephone  
53  
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Before Requesting Help  
Problem  
Remedy  
The unit does not work.  
Check the settings (p. 1115).  
Charge the battery fully (p. 12).  
Clean the charge contacts and charge  
again (p. 13).  
Install the battery properly (p. 52).  
Place the handset on the base unit and  
unplug the AC adaptor to reset. Plug in,  
and try again.  
Re-install the battery and place the  
handset on the base unit (p. 52). Try  
again.  
KX-TC1220ALW and KX-TC1220NZW  
are not designed to be used with rotary  
(pulse dialling) services.  
No link to base  
You are too far from the base unit. Move  
closer and try again.  
Place the handset on the base unit and  
try again.  
Place on cradle and  
try again.is displayed  
and an alarm tone sounds.  
Plug in the AC adaptor.  
Extend the antenna fully.  
Static, sound cuts in/out,  
fades. Interference from  
other electrical units.  
Locate the handset and the base unit  
away from other electrical appliances  
(p. 3).  
Move closer to the base unit.  
Extend the antenna fully.  
Press (EXIT/CH) to select a clearer  
channel.  
The handset and/or the base The ringer volume is set to OFF. Set to  
unit do not ring.  
HIGH or LOW (p. 18).  
The handset display is  
blank.  
The handset is in the standby mode  
(p. 13). Press Ö, Ñ, Ü or á to turn  
the display on.  
The handset display is still  
blank after pressing Ö, Ñ,  
Ü or á.  
Charge the battery fully (p. 12).  
54  
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Problem  
Remedy  
You cannot program items,  
such as the day and time  
adjustment.  
Programming is not possible while the  
unit is in conversation or speakerphone  
mode or when viewing the Caller  
List/directory list.  
Do not pause for over 60 seconds while  
programming.  
Make sure that the unit is in the standby  
mode.  
Previously programmed  
information is erased.  
If a power failure occurs, programmed  
information may be erased. Reprogram  
if necessary.  
You cannot store a name  
and phone number in the  
directory.  
You cannot store an item in the directory  
while the unit is in the talk or intercom  
mode.  
Do not pause for over 60 seconds while  
storing.  
While programming or  
searching, the unit starts to  
ring and stops the  
To answer the call, press (TALK) or  
(DIGITAL!SP-PHONE). Start again from  
the beginning after hanging up.  
program/search.  
The unit does not display the You need to subscribe to a Caller ID  
callers phone number.  
service from a telephone company.  
Other telephone equipment may be  
interfering with your phone. Disconnect  
it and try again.  
Other electrical appliances connected to  
the same outlet may be interfering with  
the Caller ID information.  
Telephone line noise may be affecting  
the Caller ID information.  
The handset display goes to Do not pause for over 60 seconds while  
searching.  
the standby mode while  
viewing the Caller List.  
55  
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Before Requesting Help  
Problem  
Remedy  
(LOCATOR/INTERCOM) does The handset is too far from the base unit.  
not function.  
The handset is engaged in an outside  
call or viewing the Caller List. Wait until  
the IN USE/CHARGE indicator light  
goes out.  
You cannot redial by  
pressing (REDIAL/PAUSE).  
If the last number dialled was more than  
32 digits long, the number will not be  
redialled correctly.  
The button has a double function as  
either redial or pause. It will redial the  
last number dialled if pressed at the  
outset of a call (p. 21, 22, 24). If another  
number has been dialled rst, it will  
operate as a pause button (p. 47).  
Rechargeis displayed on Charge the battery fully (p. 12).  
the handset, “  
or the unit beeps  
intermittently.  
” flashes  
You charged the battery  
fully, but Rechargeis still  
Clean the charge contacts and charge  
again (p. 13).  
displayed and/or “  
continues to ash.  
Install a new battery (p. 52).  
The IN USE/CHARGE  
This is normal.  
indicator light does not go  
out after the battery has  
been charged.  
For Australian Customers  
Panasonic Australia operates a toll free Customer Care Centre.  
Please phone Panasonic on 132600 for assistance.  
For New Zealand Customers  
Panasonic New Zealand operates a toll free Customer Support  
Centre.  
Please phone 0800 Panasonic (0800 726276) for assistance.  
56  
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Safety Instructions  
Take special care to follow the safety suggestions listed below.  
Safety  
1) The unit should be connected to a power supply only of the type  
described in the operating instructions or as marked on the unit.  
2) When left unused for a long period of time, the base unit should be  
unplugged from the household AC outlet.  
3) To minimize the possibility of lightning damage when you know that a  
thunderstorm is coming, we recommend that you:  
a) Unplug the telephone line cord from the phone jack.  
b) Unplug the power supply cord from the AC power outlet.  
Installations  
Environment  
1) Do not use this unit near liquidsfor example, near a bathtub,  
washbowl, sink, etc. Damp environments should also be avoided.  
2) The unit should be kept away from heat sources such as heaters,  
kitchen stoves, etc. It also should not be placed in rooms where the  
temperature is less than 5°C or greater than 40°C.  
3) As the AC adaptor needs to be connected to mains power, ensure that  
AC mains output is located nearby for easy access.  
Placement  
1) Do not place heavy objects on top of this unit.  
2) Care should be taken so that objects do not fall onto, and liquids are  
not spilled into, the unit. Do not subject this unit to excessive smoke,  
dust, mechanical vibration or shock.  
3) Place the unit on a at surface.  
For best performance  
1) If noise prevents the conversation from being understood at the  
handset, approach the base unit to lessen the noise.  
2) The handset should be used at the HIGH volume setting when the  
reception audio is difficult to hear.  
3) The handset should be fully recharged on the base unit when  
Rechargeis displayed and/or “  
” flashes on the display.  
4) The handset antenna should not be touched during use because it can  
effect the handsets performance.  
5) The maximum calling distance may be shortened when the unit is used  
in the following places: Near obstacles such as hills, tunnels,  
undergrounds, near metal objects such as wire fences, etc.  
57  
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Sa
Safety Instructions  
WARNING:  
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS  
PRODUCT TO LIQUID OR ANY TYPE OF MOISTURE.  
When a failure occurs which results in the internal parts becoming  
accessible, disconnect AC adaptor immediately and return this unit to the  
place of purchase or service centre.  
If there is any trouble, disconnect the unit from the telephone line and  
connect a known working phone. If the known working phone operates  
properly, do not reconnect the unit to the telephone line until the fault has  
been repaired. If the known working phone does not operate properly,  
consult your telephone company.  
This equipment has been tested and found to comply with AS/NZS 3548:  
1995 limits for electromagnetic interference. Any modications to any part  
of the system or to any peripherals may void the EMC compliance of the  
system or the peripherals.  
This equipment will be inoperable when mains power fails.  
The earcap on the handset is magnetised and may retain metallic objects.  
For New Zealand Users Only  
The grant of a Telepermit for any item of terminal equipment indicates only  
that Telecom has accepted that the item complies with minimum conditions  
for connection to its network. It indicates no endorsement of the product by  
Telecom, nor does it provide any sort of warranty. Above all, it provides no  
assurance that any item will work correctly in all respects with another item  
of Telepermitted equipment of a different make or model, nor does it imply  
that any product is compatible with all of Telecoms network services.  
This device only responds to Distinctive Alert cadence(s) DA1 & DA3.  
WARNING NOTICE:  
No 111or other calls can be made from this device during a mains  
power failure.  
This equipment shall not be set to make automatic calls to the Telecom  
111Emergency Service.  
We recommend that a standard phone which can be used in the case of a  
power failure be connected to the telephone line at all times.  
This equipment should not be used under any circumstances which may  
constitute a nuisance to other Telecom customers.  
58  
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Important Information (For Australia only)  
Instructions to customer  
Installation  
Attached to this apparatus is an approval label. This label is evidence that  
it is a Permitted Attachmentwhich has been authorised to be connected  
to your telephone service.  
Conditions relating to connection and operation of this Permitted  
Attachment are contained in Telecommunications General By-Law 220 (5).  
You are authorised to install this Permitted Attachment yourself by  
plugging it into the line socket of any regular telephone. You may connect  
it in place of your existing telephone or to any spare telephone socket  
installed in your premises.  
To disconnect your existing telephone you must rst remove its plug from  
the line socket. You can then insert the plug of your Permitted Attachment  
into the socket and use your equipment.  
If the plug of your existing telephone cannot be readily removed, you will  
have to remove the screw securing it. To do this proceed as follows:  
1. Loosen screw Asufficiently to remove the socket cover.  
(See Fig. 1.)  
2. Remove screw Band withdraw the plug. (See Fig. 2.)  
3. Replace screw B. (See Fig. 3.) Ensure that it screws completely into  
the socket recess. (If the screw is too long, increase the hole depth or  
replace the screw with one 5 mm shorter.)  
4. Replace socket cover and tighten screw A. (See Fig. 4.)  
SOCKET  
PLUG  
SCREW  
B”  
SCREW A”  
Fig. 2  
Fig. 1  
TELEPHONE CORD  
Connect to the PLUG  
as shown in Fig. 1.  
(
)
SCREW A”  
SCREW B”  
SOCKET  
Fig. 3  
Fig. 4  
59  
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If you are satised with the operation of your telephone service after  
plugging in your Permitted Attachment, your installation is completed.  
You will be unable to connect this Permitted Attachment if your telephone  
service consists only of a wall phone or an old style telephone which is  
not connected by means of a modern plug and socket. In such cases a  
new socket will need to be installed.  
Should the Permitted Attachment not operate when plugged into a  
socket, it is either faulty or unsuitable for operation with your telephone  
service. It should be returned to the store where purchased or the  
Authorised Service Centre.  
Service difficulties  
If at any time a fault occurs on your telephone service carry out the  
following checks before you call for service:  
Disconnect the Permitted Attachment and try using the service with the  
normal telephone.  
If the telephone service then operates satisfactorily, the fault is in your  
Permitted Attachment. Leave the Permitted Attachment disconnected  
and report the fault to its supplier or agent to arrange for repair.  
If when using the telephone the service is still faulty, report the fault to  
Service Difficulties and Faultsfor attention.  
You are required to keep this Permitted Attachment in good working  
order while it is connected to your telephone service. Its construction or  
internal circuit must not be modied in any way without permission.  
WARNING  
This cordless telephone system does not incorporate provision for  
secrecy of conversations. Appropriately tuned radio equipment and other  
cordless telephone systems in close proximity may be used by a third  
party to monitor and possibly interrupt conversations in progress when  
this system is on radio operation.  
Kyushu Matsushita Electric Co., Ltd.  
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan  
PQQX13215ZA-BM S1001-0  
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