Panasonic Telephone Accessories KX TS560MX User Manual

Operating Instructions  
Integrated Telephone System  
Model No. KX-TS560MX  
KX-TS580MX  
Model shown is KX-TS580MX  
This unit is compatible with Caller ID. You must subscribe to the appropriate service offered  
by your service provider/telephone company.  
Please read these operating instructions before using the unit and save them for future  
reference.  
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Introduction  
Thank you for purchasing a new Panasonic integrated telephone.  
For your future reference  
We recommend keeping a record of the following information to assist with any repair under  
warranty.  
Serial No.  
Date of purchase  
(found on the bottom of the unit)  
Name and address of dealer  
Attach your purchase receipt here.  
Accessory information  
Supplied accessories  
No.  
1
Accessory item  
Quantity  
Handset  
1
1
1
2
Handset cord  
Telephone line cord  
3
1
2
3
3
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Introduction  
For your safety  
Important safety instructions  
When using your product, basic safety  
precautions should always be followed to  
reduce the risk of fire, electric shock and  
injury to persons, including the following:  
To prevent severe injury and loss of life/  
property, read this section carefully before  
using the product to ensure proper and safe  
operation of your product.  
1. Do not use this product near water, for  
example, near a bathtub, washbowl, kitchen  
sink or laundry tub, in a wet basement or near  
a swimming pool.  
2. Avoid using a telephone (other than a cordless  
type) during an electrical storm. There may be  
a remote risk of electric shock from lightning.  
3. Do not use the telephone to report a gas leak  
in the vicinity of the leak.  
4. Use only the batteries indicated in this  
manual. Do not dispose of batteries in a fire.  
They may explode. Check with local codes for  
possible special disposal instructions.  
WARNING  
Installation  
To prevent the risk of fire or electrical shock, do  
not expose the product to rain or any type of  
moisture.  
Operating safeguards  
Do not disassemble the product.  
Do not spill liquids (detergents, cleansers, etc.)  
onto the telephone line cord plug, or allow it to  
become wet at all. This may cause a fire. If the  
telephone line cord plug becomes wet,  
immediately pull it from the telephone wall jack,  
and do not use.  
SAVE THESE INSTRUCTIONS  
CAUTION  
Installation and relocation  
Never install telephone wiring during an  
electrical storm.  
Never install telephone line jacks in wet  
locations unless the jack is specifically  
designed for wet locations.  
Never touch uninsulated telephone wires or  
terminals unless the telephone line has been  
disconnected at the network interface.  
Use caution when installing or modifying  
telephone lines.  
This product is unable to make calls when:  
s the dial lock feature is turned on.  
s the call restriction feature is turned on (only  
phone numbers stored in the unit as  
emergency numbers can be called.)  
Battery  
We recommend using the batteries noted on  
page 8.  
Do not mix old and new batteries.  
4
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Introduction  
For best performance  
Environment  
The product should be kept free from  
excessive smoke, dust, high temperature, and  
vibration.  
The product should not be exposed to direct  
sunlight.  
Do not place heavy objects on top of the  
product.  
The product should be kept away from heat  
sources such as radiators, cookers, etc. It  
should not be placed in rooms where the  
temperature is less than 5°C or greater than  
40°C. Damp basements should also be  
avoided.  
Routine care  
Wipe the outer surface of the product with a  
soft moist cloth.  
Do not use benzine, thinner, or any abrasive  
powder.  
Notice for product disposal, transfer, or  
return  
This product can store your private/confidential  
information. To protect your privacy/  
confidentiality, we recommend that you erase  
the information such as phonebook or caller list  
entries from the memory before you dispose of,  
transfer, or return the product.  
5
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Preparation  
Controls  
KX-TS580MX  
KX-TS560MX  
IJ KL A B  
IJ KL A B  
ABC  
A
B
2C  
1
1
DEF  
D
E
3F  
G
G
HI  
H
I
2
J
JKL  
K
3
5L  
5
D
IA  
DIAL  
O
4
4
L
LO  
L
OCK  
C
K
H
M
MN  
O
N
LD  
PQ  
O
PQRS  
RS  
FU  
F
U
N
C
EXIT  
T
TU  
V
U
N
V
6
CT  
6
F
FLASH  
T
IO  
7
L
ASH  
IO  
7
EX  
N
N
IT  
HANDSET MUTE  
W
W
X
X
YZ  
YZ  
8
8
MUT  
E
C
CLE  
AR  
L
E
A
R
9
9
P
PA  
USE  
A
USE  
IA  
RE  
D
ENTER  
L
E
N
T
O
0
T
ONE  
0
TE  
R
N
E
SP-  
R
PHONE  
ED  
I
A
L
L
OUD/  
SEA  
CH  
LO  
U
SEAR  
CH  
D
/
R
EDI  
ED  
I
T
T
M
IC  
H
G
F
E D C  
H
M
G
F
E D C  
1
2
3
Display (page 7)  
Ringer indicator (page 16)  
{FUNCTION}(page 12, 13, 19)  
1
2
3
Display (page 7)  
Ringer indicator (page 16)  
{FUNCTION}(page 12, 13, 19)  
{EXIT}(page 12, 13, 15, 19, 22)  
{MUTE}(page 17)  
{EXIT}(page 12, 13, 15, 19, 22)  
{HANDSET MUTE}(page 17)  
{CLEAR}(page 12, 14, 15, 19, 22)  
RINGER selector (page 16)  
4
4
{CLEAR}(page 12, 14, 15, 19, 22)  
RINGER selector (page 16)  
{ENTER}(page 12, 13, 18, 19, 22)  
Navigator key ({3}, {4}, {2}, {1})  
{LOUD/SEARCH}{kEDIT}  
(page 7, 20, 22)  
5
6
7
5
6
7
{ENTER}(page 12, 13, 18, 19, 22)  
Navigator key ({3}, {4}, {2}, {1})  
{LOUD/SEARCH}{kEDIT}  
(page 7, 20, 22)  
8
9
{£}{TONE}(page 17)  
{SP-PHONE}(Speakerphone)  
(page 15, 23)  
8
9
:
;
<
{£}{TONE}(page 17)  
{REDIAL}(page 15)  
{PAUSE}(page 7, 16)  
{FLASH}(page 7, 17)  
{PDIAL LOCK}(page 18)  
:
{PAUSE}(page 7, 16)  
{REDIAL}(page 15)  
{FLASH}(page 7, 17)  
{PDIAL LOCK}(page 18)  
{HOLD}(page 17)  
;
<
=
MIC (Microphone)  
6
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Preparation  
Using the navigator key  
The navigator key can be used to navigate through menus  
and to select items shown on the display by pressing {3},  
{4}, {2}or {1}.  
LOUD/  
SEARCH  
To adjust the volume, press {3}to increase volume, or  
press {4}to decrease volume repeatedly while talking.  
Display  
Display items  
Item  
Meaning  
The dial lock mode is set (page 18).  
You have checked this caller information, answered the call or called back  
the caller from the caller list (page 22).  
CALL  
WAIT  
The second call has been received while talking (page 17).  
The phone line is in SP-PHONE (speakerphone) call mode (page 15).  
(KX-TS580MX)  
The display flashes when the battery power is low. To replace the  
batteries, see page 8.  
{PAUSE}was pressed while dialing or storing phone numbers.  
P
F
{FLASH}was pressed while storing phone numbers.  
7
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Preparation  
Replacing the batteries  
Battery installation and  
replacement  
If “  
” flashes, the battery power is low.  
Install new batteries as soon as possible.  
If batteries are not replaced even after the  
Installing the batteries  
” is displayed, the unit may not work  
properly.  
Store the desired items in the phonebook,  
because after the battery replacement, the  
information stored in the redial list will be  
cleared.  
1 Disconnect the telephone line cord from  
the unit.  
2 Press down in the direction of the arrow  
and open the cover.  
1 Press down in the direction of the arrow  
3 Replace the batteries with new ones  
using correct polarity (+, –), and close  
the cover.  
and open the cover (1).  
2 Install the batteries in the proper order  
as shown (2), matching the correct  
polarity.  
4 Connect the telephone line cord to the  
unit.  
3 Close the battery cover.  
After battery installation, the unit will reset  
and “SET CLOCK” will always display until  
the time is set.  
Battery precautions:  
To set the clock, see page 12.  
The batteries should be used correctly,  
otherwise the unit may be damaged by  
battery leakage.  
s do not mix different types of batteries.  
s do not charge, short-circuit, disassemble,  
heat or dispose of in fire.  
Batteries are not included with the unit.  
Install three high quality “AA” size Alkaline  
(LR6) or Manganese (R6, UM-3) batteries. We  
recommend to use Panasonic batteries.  
Battery life is: j about six months when using  
Alkaline batteries.  
s remove all the batteries when replacing.  
jabout three months when  
using Manganese batteries.  
Note:  
s if you do not install the batteries or if the  
battery power is low, the display will become  
blank. Readjust the time after the battery  
replacement.  
Battery life may depend on usage conditions  
and ambient temperature.  
Make sure batteries were inserted properly  
inphase to ensure the functionality of this unit.  
s replace all the batteries every six months if  
using Alkaline batteries, or misoperation may  
occur. (When you use Manganese batteries,  
replace all of them every three months.)  
s do not use nickel-cadmium batteries.  
THE UNIT MAY NOT WORK PROPERLY  
WITHOUT BATTERIES.  
8
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Preparation  
Connections  
Connect the handset cord (1) to the handset and the unit. Connect the telephone line cord  
until it clicks into the unit and telephone line jack (2).  
After line connection, lift the handset to check for a dial tone.  
LINE  
2
1
To single-line telephone jack  
Use only a Panasonic handset for KX-TS560MX and KX-TS580MX.  
Use only the supplied telephone line cord. Using another telephone line cord may not allow the unit  
to work properly.  
If you subscribe to a DSL/ADSL service  
Please attach a DSL/ADSLfilter (contact your DSL/ADSLprovider) to the telephone line  
between the unit and the telephone line jack in the event of the following:  
s noise is heard during conversations.  
s Caller ID features (page 21) do not function properly.  
DSL /ADSL filter  
To single-line  
telephone jack  
9
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Preparation  
Connecting a communication device  
If you connect a communication device (computer, modem, fax, answering machine etc.) to  
the telephone line, you can connect it through this unit using the DATA jack.  
After connecting the handset and telephone line cord, connect the communication device  
telephone line cord to the DATA jack.  
Computer  
Modem  
Fax  
Answering machine  
DATA  
Make sure the communication device is not in use before using this unit (making calls, storing phone  
numbers in memory etc.) or the communication device may not operate properly.  
10  
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Preparation  
Symbols used in these operating instructions  
Symbol  
{ }  
Meaning  
The words in the brackets indicate button names on the unit.  
Proceed to the next operation.  
>
“ ”  
The words in quotations indicate the menu on the display.  
Example: SAVE PHONEBOOK ?”  
{4}/ {3}: “ ” Press {4}or {3}to select the words in quotations.  
Example: {4}/ {3}: “OFF”  
11  
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Preparation  
For Caller ID service users (page 21)  
If a time display service is available with  
the Caller ID service:  
The Caller ID information will re-set the clock  
after the ring if:  
Setting up the unit before  
use  
Date and time  
s the adjusted time and/or date is incorrect.  
s the time adjustment set to ON.  
1 {FUNCTION}> {4}/ {3}: “SET  
CLOCK ?> {ENTER}  
2 Enter the current year by selecting 2  
Dialing mode  
If you cannot make calls, change this setting  
according to your telephone line service.  
The default setting is “TONE”.  
digits.  
Example: 2008  
{0}{8}  
You can set the year 2000 to 2099.  
TONE”: For tone dial service.  
PULSE”: For rotary/pulse dial service.  
3 {ENTER}  
4 Enter the current hour and minute by  
1 {FUNCTION}> {4}/ {3}: “SET DIAL  
selecting 2 digits for each.  
MODE ?> {ENTER}  
5 {ENTER}  
2 {4}/ {3}: Select the desired setting >  
If numbers between 0000 and 0059, or  
1300 and 2359 are entered, the time will  
automatically set using the 24-hour clock.  
Skip steps 6 and 7, and go to step 8.  
{ENTER}> {EXIT}  
Storing your area code  
6 Press {#}to select “AM”, “PM” or  
We recommend storing your area code  
before using Caller ID (page 21). Calls from  
the same area will be recorded in the caller  
list without the area code. You do not have  
to remove it before calling back the caller.  
24-hour clock.  
Display  
Option  
AM  
AM  
To store the caller’s information in the  
phonebook, you may need to remove the area  
code because same area code would be  
appeared automatically while storing.  
PM  
PM  
24-hour clock  
(Blank display)  
1 {FUNCTION}> {4}/ {3}: “SET AREA  
Each time you press {#}, the selection will  
change on the display.  
CODE ?> {ENTER}  
2 Enter your area code (8 digits max.).  
Example: 9:30PM  
Example: 092  
{0}{9}{3}{0}> Press {#}until  
{0}{9}{2}  
9:30PM” is displayed.  
To correct a digit, press {CLEAR}. Enter  
the correct number.  
7 {ENTER}  
8 Enter the current date and month by  
selecting 2 digits for each.  
Example: 15 July  
3 {ENTER}>{EXIT}  
To erase your area code  
{1}{5}{0}{7}  
1 {FUNCTION}> {4}/ {3}: “SET AREA  
9 {ENTER}>{EXIT}  
CODE ?> {ENTER}  
If the date and time entered are wrong,  
ERROR” will be displayed and you cannot  
continue with the setting. Enter the correct  
date and time.  
2 {CLEAR}> {ENTER}> {EXIT}  
12  
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Programming  
Programmable settings  
You can customize the unit by programming the following features.  
Make sure that the handset is on the cradle and “  
” (KX-TS580MX) is not displayed.  
Programming by scrolling through the display menus  
1 {FUNCTION}  
2 {4}/ {3}: Select the desired item in main menu > {ENTER}  
3 {4}/ {3}: Select the desired setting > {ENTER}  
This step may vary depending on the feature being programmed.  
To exit the operation, press {EXIT}or wait for 60 seconds.  
Note:  
In the following table, < > indicates the default settings.  
The current item or setting is highlighted on the display.  
Main menu  
Setting  
Page  
19  
SAVE PHONEBOOK ?  
SET CLOCK ?  
j
j
12  
CHANGE PASSWORD?  
CALL RESTRICT ?  
<
1111  
>
14  
j
14  
*1  
900MS  
300MS  
110MS  
/
/
/
700MS  
250MS  
100MS  
/
/
/
600MS  
200MS  
90MS/80MS  
/
/
400MS  
160MS  
/
/
SET FLASH TIME ?  
j
<
600MS>  
SET DIAL MODE ?  
TONE  
/
PULSE  
>
12  
j
<
TONE  
*2  
/
/
/
LCD CONTRAST ?  
<
>
*3  
*4  
ON/OFF  
TIME ADJUSTMENT?  
j
<
OFF>  
ON  
/
OFF  
SET HOLD MUSIC ?  
j
<
ON>  
SET AREA CODE ?  
j
12  
*1 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if  
necessary.  
*2  
” shows one level. To make the display clearer, set to high level.  
*3 If the Caller ID time and date display service is available in your area, this feature allows the unit to  
automatically adjust the date and time setting when caller information is received. To use this  
feature, set the date and time first.  
*4 You can set music play during the hold (KX-TS580MX).  
13  
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Programming  
Changing the unit password  
Special instructions for  
programmable settings  
Important:  
If you change the password, please make note  
of your new password. The unit will not reveal  
the password to you. If you forget your  
password, consult your nearest Panasonic  
service center.  
Call restriction  
You can restrict the unit from dialing phone  
numbers beginning with specified digit(s)  
(1 digit or 2 digits). Phone numbers with the  
restricted leading digits cannot be dialed  
out, except the emergency numbers (#)  
stored in the phonebook.  
1 {FUNCTION}  
2 {4}/ {3}: “CHANGE PASSWORD?>  
{ENTER}  
When call restriction is turned on, you cannot  
store, edit, or erase the emergency numbers  
begin with # in the phonebook.  
3 Enter the current 4-digit password  
(default: “1111”) > {ENTER}  
If you have entered the wrong password,  
Setting the call restriction  
ERROR” and “----” will be displayed.  
Enter the correct password.  
1 {FUNCTION}  
4 Enter the new 4-digit password >  
2 {4}/ {3}: “CALL RESTRICT ?>  
{ENTER}> {EXIT}  
{ENTER}  
If you have not changed the unit password  
(default: 1111), go to step 4.  
3 Enter the unit password > {ENTER}  
4 Enter the number(s) (1 digit or 2 digits)  
you want to restrict ({0}to {9}) >  
{ENTER}> {EXIT}  
Erasing the restricted number  
1 {FUNCTION}  
2 {4}/ {3}: “CALL RESTRICT ?>  
{ENTER}  
If you have not changed the unit password  
(default: 1111), go to step 4.  
3 Enter the unit password > {ENTER}  
4 Press and hold {CLEAR}> {ENTER}  
> {EXIT}  
14  
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Making/Answering Calls  
Making a call using the redial list  
Making calls  
The last 20 phone numbers dialed are  
stored in the redial list.  
1 Lift the handset and dial the phone  
number.  
1 {REDIAL}  
2 When you finish talking, place the  
2 {4}/ {3}: Select the desired phone  
handset on the cradle.  
number.  
You can also scroll through the list by  
pressing {REDIAL}.  
Using the speakerphone  
To exit the list, press {EXIT}.  
(Available for: KX-TS580MX)  
3 π KX-TS560MX  
1 {SP-PHONE}> Dial a phone number.  
OR  
Lift the handset to start calling.  
π KX-TS580MX  
Dial a phone number > {SP-PHONE}.  
Lift the handset or press {SP-PHONE}  
Speak alternately with the other party.  
If you have misdialed, press {SP-PHONE}  
and start again from step 1.  
to start calling.  
Automatic redial  
2 When you finish talking, press  
(Available for: KX-TS580MX):  
{SP-PHONE}.  
If you use the speakerphone when redial  
and the other party’s line is engaged, the  
unit will automatically redial the number up  
to 15 times. While the unit is waiting to  
redial, “WAITING REDIAL” will be  
displayed.  
While the unit is redialing, mute is  
automatically turn on.  
Automatic redial is canceled when {FLASH}  
is pressed.  
Note:  
For best performance, use the speakerphone  
in a quiet environment.  
If necessary, adjust the speaker volume.  
You can switch to the handset by lifting it up.  
To switch back to the speakerphone, press  
{SP-PHONE}and place the handset on the  
cradle.  
If mute does not turn off after the line is  
connected, press {MUTE}.  
Adjusting the handset or the speaker  
volume  
Erasing a number in the redial list  
Press {3}or {4}repeatedly while talking.  
“ ” shows one level.  
1 {REDIAL}  
2 {4}/ {3}: Select the desired phone  
number.  
3 {CLEAR}  
If “NO ITEMS STORED” is displayed, the  
list is empty.  
4 {EXIT}  
15  
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Making/Answering Calls  
s someone picks up or hangs up another  
phone connected to the same phone line.  
This is normal.  
Pause (for PBX/long distance service  
users)  
A pause is sometimes required when  
making calls using a PBX or long distance  
service. When storing a calling card access  
number and/or PIN in the phonebook, a  
pause is also needed (page 20).  
Adjusting the unit ringer volume  
You can select the ringer volume to HIGH,  
LOW or OFF. The default setting is HIGH.  
Example: If you need to dial the line access  
number “9” when making outside calls with  
a PBX:  
1 {9}> {PAUSE}  
2 Dial the phone number.  
3 π KX-TS560MX  
Lift the handset to start calling.  
π KX-TS580MX  
Lift the handset or press {SP-PHONE}  
to start calling.  
OFF  
HIGH  
LOW  
RINGER  
Note:  
A 3.5 second pause is inserted each time  
{PAUSE}is pressed. Repeat as needed to  
create longer pauses.  
Answering calls  
When a call is being received, the unit rings,  
the ringer indicator flashes quickly and  
INCOMING CALL” is displayed. You can  
answer a call by simply lifting the handset.  
Using the speakerphone  
(Available for: KX-TS580MX)  
1 {SP-PHONE}  
2 When you finish talking, press  
{SP-PHONE}.  
Note:  
The ringer indicator will flash when  
s a telephone number is dialed in PULSE  
mode, or  
16  
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Making/Answering Calls  
For call waiting or Call Waiting  
Caller ID service users  
Useful features during a call  
To use call waiting, you must first subscribe  
to the call waiting service of your service  
provider/telephone company. This feature  
allows you to receive calls while you are  
already talking on the phone. If you receive  
a call while on the phone, you will hear a  
call waiting tone. If you subscribe to both  
Caller ID and Call Waiting with Caller ID  
services, the 2nd caller’s information and  
CALL  
Hold  
(Available for: KX-TS580MX)  
This feature allows you to put an outside call  
on hold.  
1 Press {HOLD}during an outside call.  
If using the handset, you can place it on  
the cradle.  
During the hold, both party will hear music.  
For canceling music, see page 13.  
” are displayed after you hear the call  
WAIT  
waiting tone.  
2 To release hold, lift the handset if the  
handset is on the cradle.  
1
Press {FLASH}to answer the 2nd call.  
OR  
Press {HOLD}if the handset is off the  
2 To switch between calls, press  
cradle.  
{FLASH}.  
OR  
Note:  
Press {SP-PHONE}if using the  
speakerphone.  
Please contact your service provider/telephone  
company for details and availability of this  
service in your area.  
Note:  
If another phone is connected to the same line,  
you can also take the call by lifting its handset.  
Temporary tone dialing (for  
rotary/pulse service users)  
Handset mute (KX-TS560MX)/  
Mute (KX-TS580MX)  
You can temporarily switch the dialing mode  
to tone when you need to access touch-  
tone services (for example, answering  
services, telephone banking services, etc.).  
Press {£}{TONE}before entering access  
numbers which require tone dialing.  
While mute is turned on, you can hear the  
other party, but the other party cannot hear  
you.  
1 During an outside call,  
s Press {HANDSET MUTE}(KX-TS560MX)  
s Press {MUTE}(KX-TS580MX)  
2 To return to the conversation,  
s Press {HANDSET MUTE}(KX-TS560MX)  
s Press {MUTE}(KX-TS580MX)  
Flash  
{FLASH}allows you to use the special  
features of your host PBX such as  
transferring an extension call, or accessing  
optional telephone services.  
Note:  
To change the flash time, see page 13.  
17  
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Making/Answering Calls  
Dial lock  
This feature prohibits making outside calls.  
The default setting is OFF.  
Important:  
When dial lock or call restriction (page 14)  
is turned on, only phone number stored in  
the phonebook as emergency numbers  
(numbers stored with a # at the beginning  
of the name) can be dialed using the  
phonebook (page 19). We recommend  
storing emergency numbers in the  
phonebook before using this feature.  
When dial lock is turned on, you cannot store,  
edit, or erase the emergency numbers begin  
with # in the phonebook.  
To turn the dial lock on/off  
1 {PDIAL LOCK}  
“ ” flashes on the display.  
2 Enter the unit password (default “1111”)  
> {ENTER}  
Note:  
If dial lock is turned on, the unit displays “ ”.  
DIAL LOCKED” will be displayed if the dial  
buttons are pressed before/after:  
s lifting the handset.  
s pressing {SP-PHONE}(KX-TS580MX).  
18  
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Phonebook  
Character table for entering names  
Phonebook  
The phonebook allows you to make calls  
without having to dial manually. You can add  
50 names and phone numbers.  
Key  
{1}  
{2}  
{3}  
{4}  
{5}  
{6}  
{7}  
{8}  
{9}  
{0}  
Character  
& ' ( ) , - . / 1  
A B C 2  
D E F 3  
Adding entries  
G H I 4  
1 {FUNCTION}  
J K L 5  
2 SAVE PHONEBOOK ?> {ENTER}  
M N O 6  
The display will show the number of stored  
P Q R S 7  
T U V 8  
items.  
3 Enter the party’s name (15 characters  
max.) > {ENTER}  
W X Y Z 9  
0Space  
4 Enter the party’s phone number (32  
digits max.) > {ENTER}  
{£} ;  
{#}  
To add other entries, repeat from step 2.  
If the display shows “PHONEBOOK FULL” in  
step 2, press {EXIT}to exit the list. To  
erase other stored items from the  
#
To enter another character that is located on  
the same dial key, press {1}to move the  
cursor to the next space.  
phonebook, see page 20.  
5 {EXIT}  
Correcting a mistake  
To store emergency numbers  
Press {2}or {1}to move the cursor to the  
character or number you want to erase,  
then press {CLEAR}. Enter the appropriate  
character or number.  
Press and hold {CLEAR}to erase all  
characters or numbers.  
Emergency numbers are numbers stored in  
the phonebook that can be dialed using the  
phonebook even when dial lock (page 18)  
or call restriction (page 14) is turned on.  
To store a number as an emergency  
number, add # at the beginning of the name  
in step 3.  
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Phonebook  
Finding and calling a phonebook  
entry  
Editing entries  
1 Press {2}or {1}to enter the  
phonebook list.  
Scrolling through all entries  
2 {4}/ {3}: Select the desired entry >  
1
Press  
list.  
{2}or {1}to enter the phonebook  
{ENTER}  
3 Edit the name if necessary  
(15 characters max. : page 19) >  
{ENTER}  
2 {4}/ {3}: Select the desired entry.  
Item with # at the beginning will be  
displayed with first priority if dial lock  
(page 18) or call restriction (page 14) is  
turned on.  
4 Edit the phone number if necessary  
(32 digits max) > {ENTER}> {EXIT}  
3 π KX-TS560MX  
Lift the handset to start calling.  
Erasing entries  
π KX-TS580MX  
Lift the handset or press {SP-PHONE}  
to start calling.  
1 Press {2}or {1}to enter the  
phonebook list.  
2 {4}/ {3}: Select the desired entry >  
Searching by first character  
(alphabetically)  
{CLEAR}> {ENTER}> {EXIT}  
1 Press {2}or {1}to enter the  
phonebook list.  
Chain dial  
This feature allows you to dial phone  
numbers in the phonebook while you are on  
a call. This feature can be used, for  
example, to dial a calling card access  
number or bank account PIN that you have  
stored in the phonebook, without having to  
dial manually.  
2 Press the dial key ({0}j{9}, {£}or  
{#}) which contains the character you  
are searching for (page 19).  
Press the same dial key repeatedly to  
display the first entry corresponding to  
each character located on that dial key.  
If there is no entry corresponding to the  
character you selected, the next entry is  
displayed.  
1 During an outside call, press {2}or {1}.  
3 {4}/ {3}: Scroll through the  
phonebook if necessary.  
2 {4}/ {3}: Select the desired entry >  
{ENTER}  
4 π KX-TS560MX  
Lift the handset to start calling.  
Note:  
π KX-TS580MX  
Lift the handset or press {SP-PHONE}  
to start calling.  
When storing a calling card access number  
and your PIN in the phonebook as one  
phonebook entry, press {PAUSE}to add  
pauses after the number and PIN as necessary  
(page 16).  
If you have rotary/pulse service, you need to  
press {£}before pressing {2}or {1}in step  
1 to change the dialing mode temporarily to  
tone.  
20  
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Caller ID Service  
Missed calls  
Using Caller ID service  
If a call is not answered, the unit treats the  
call as a missed call. The display shows the  
number of missed calls, while the unit is not  
in use. This lets you know if you should view  
the caller list to see who called while you  
were away.  
Important:  
This unit is Caller ID compatible. To use Caller  
ID features, you must subscribe to Caller ID  
service. Contact your service provider/  
telephone company for details.  
If you have entered the caller list before and  
there is no new missed call coming in after  
that, number of missed calls will not be  
displayed in standby mode.  
If there are unviewed missed calls, number of  
missed calls will be displayed when you enter  
the caller list.  
Caller ID features  
When an outside call is being received, the  
phone number is displayed. Caller  
information for the last 50 callers is logged  
in the caller list from the most recent call to  
the oldest. When the 51st call is received,  
the oldest call is deleted.  
Phonebook name display  
When caller information is received and it  
matches a phone number stored in the  
phonebook, the stored name in the  
phonebook is displayed and logged in the  
caller list.  
If the unit cannot receive caller information, the  
following is displayed:  
s OUT OF AREA”: The caller dialed from an  
area which does not provide Caller ID  
service.  
s PRIVATE CALLER”: The caller requested  
not to send caller information.  
s LONG DISTANCE”: The caller made a long  
distance call.  
If the unit is connected to a PBX system, caller  
information may not be received properly.  
Contact your PBX supplier.  
If the batteries installed in the unit have  
expired, Caller ID services will not be available.  
21  
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Caller ID Service  
Note:  
Caller list  
The edited phone number is not saved in the  
caller list.  
Important:  
Make sure the unit’s date and time setting is  
correct (page 12).  
Erasing selected caller  
information  
1 Press {4}or {3}to enter the caller list.  
2 {4}/ {3}: Select the desired entry.  
3 {CLEAR}> {EXIT}  
Viewing the caller list and calling  
back  
1 Press {4}or {3}to enter the caller list.  
2 Press {4}to search from the most  
recent call, or {3}to search from the  
oldest call.  
Erasing all caller information  
1 {CLEAR}> {ENTER}  
3 To call back,  
π KX-TS560MX  
Storing caller information into  
the phonebook  
Lift the handset.  
π KX-TS580MX  
Lift the handset or press {SP-PHONE}.  
1 Press {4}or {3}to enter the caller list.  
4 To exit, press {EXIT}.  
2 {4}/ {3}: Select the desired entry >  
{ENTER}or {1}.  
Note:  
Edit the number if necessary.  
If the item has already been viewed or  
3 {ENTER}  
answered, “ ” is displayed.  
If “NO ITEMS STORED” is displayed in step 1,  
the caller list is empty.  
If there is name information for the caller,  
go to step 5.  
4 Enter the name (15 character max. :  
page 19).  
Editing a caller’s phone number  
before calling back  
5 {ENTER}> {EXIT}  
1 Press {4}or {3}to enter the caller list.  
2 {4}/ {3}: Select the desired entry >  
{ENTER}or {1}.  
3 Add or erase digits to the beginning of  
the number as necessary.  
To add a digit, press the desired dial key.  
To erase a digit, press {CLEAR}or {#}.  
4 To call back,  
π KX-TS560MX  
Lift the handset.  
π KX-TS580MX  
Lift the handset or press {SP-PHONE}.  
22  
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Voice Mail Service  
Voice mail service  
Voice mail is an automatic answering  
service offered by your service provider/  
telephone company. After you subscribe to  
this service, your service provider/  
telephone company’s voice mail system  
answers calls for you when you are  
unavailable to answer the phone or when  
your line is busy. Messages are recorded by  
your service provider/telephone company,  
not your telephone. Please contact your  
service provider/telephone company for  
details of this service.  
Listening to voice mail  
message(s)  
The unit lets you know that you have new  
voice mail messages in the following way:  
s VOICE MAIL” is displayed.  
1 π KX-TS560MX  
Lift the handset and dial an access  
phone number.  
π KX-TS580MX  
Lift the handset or press {SP-PHONE}  
and dial an access phone number.  
You will get an access phone number from  
your telephone company.  
2 Follow the pre-recorded instructions.  
3 When finished, place the handset on the  
cradle.  
OR  
Press {SP-PHONE}if using the  
speakerphone (KX-TS580MX).  
VOICE MAIL” will disappear from the  
display.  
If “VOICE MAIL” still display after you have  
listened to your voice mail messages,  
press {FUNCTION}, and then press and  
hold {CLEAR}and “VOICE MAIL” will  
disappear.  
23  
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Useful Information  
Wall mounting  
1 Press the tabs in the direction of the  
arrows (1), then remove the wall  
mounting adaptor (2).  
2 Tuck the telephone line cord inside the  
wall mounting adaptor, and push it in  
the direction of the arrow.  
“UP WALLshould be facing upward.  
3 Drive screws (not  
included) into the  
wall using the wall  
template below.  
LINE  
DATA  
Screws  
Connect the  
telephone line cord.  
Mount the unit, and  
then slide it down.  
8.3 cm  
Hooks  
To single-line  
telephone jack (LINE)  
To communication device (DATA)  
To temporarily set the handset down during a conversation, place it  
as shown in this picture.  
Wall Template  
8.3 cm  
24  
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Useful Information  
Troubleshooting  
Problem  
Cause/solution  
Check the connections (page 9).  
Remove the batteries and reinstall them to reset the unit.  
The unit does not work.  
The RINGER selector is set to OFF. Set to HIGH or LOW  
(page 16).  
The unit does not ring.  
Install new batteries (page 8).  
The display is blank.  
You cannot dial.  
Check the dial tone. If there is no dial tone, check the  
connections (page 9).  
The dialing mode may be set incorrectly. Change the  
settings (page 12).  
Dial lock is turned on. To turn it off, see page 18.  
The dialed number is restricted. To cancel, see page 14.  
{HANDSET MUTE}(KX-TS560MX) or {MUTE}  
(KX-TS580MX) may have been pressed during the  
conversation.  
To cancel, press {HANDSET MUTE}or {MUTE}again  
(page 17).  
The other party suddenly  
cannot hear your voice during  
a conversation.  
Programming is not possible when:  
s the handset is off the cradle.  
s viewing caller information.  
You cannot program items  
such as the dialing mode.  
s “  
” is displayed (KX-TS580MX).  
Do not pause for over 60 seconds while programming.  
You need to subscribe to a Caller ID service. Consult your  
service provider/telephone company for details.  
Install or replace the batteries.  
Caller information is not  
displayed.  
If your unit is connected to any additional telephone  
equipment such as a Caller ID box or cordless telephone  
line jack, plug the unit directly into the wall jack.  
If you use a DSL/ADSL service, we recommend connecting  
a DSL/ADSL filter between the unit and the telephone line  
jack. Contact your DSL/ADSL provider for details.  
Other telephone equipment may be interfering with your  
phone. Disconnect it and try again.  
You have entered the caller list before and there is no new  
missed call coming in after that.  
If there are unviewed missed calls, number of missed calls  
will be displayed when you enter the caller list.  
Number of missed calls does  
not display during standby  
mode.  
Programming is not possible when the handset is off the  
cradle.  
Check that the batteries are installed in the unit and that  
the battery power is not low.  
You cannot store a name and  
phone number in memory.  
Do not pause for over 60 seconds while storing.  
Do not enter a phone number more than 32 digits long.  
When using the dial lock (page 18) or call restriction feature  
(page 14), you cannot store emergency numbers (#)  
.
If “PHONEBOOK FULL” is displayed, erase other stored  
items from the phonebook memory (page 20).  
25  
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Useful Information  
Problem  
Cause/solution  
A call is being received. Answer the call and start again  
after hanging up.  
While programming or  
searching, the unit starts to  
ring and stops the program/  
search.  
Do not pause for over 60 seconds while searching.  
The display exits the caller list.  
If the last number dialed was more than 32 digits long, the  
number will not be redialed correctly.  
You cannot redial by pressing  
{REDIAL}.  
Information stored in the redial  
list is erased.  
If “  
” flashes, replace the batteries as soon as possible.  
Otherwise, information stored in the redial list will be  
erased. Store the desired item in the phonebook memory  
before the battery replacement.  
Liquid damage  
Problem  
Cause/solution  
Disconnect the telephone line cord from the unit. Remove  
the batteries from the unit and leave to dry for at least 3  
days. After the unit is completely dry, reconnect the  
telephone line cord. Insert the batteries.  
Liquid or other form of  
moisture has entered the unit.  
Caution:  
To avoid permanent damage, do not use a microwave oven to speed up the drying process.  
Specifications  
Power source:  
From telephone line  
From 3 AA (LR6, R6, UM-3) batteries  
Approx. 95 mm k 190 mm k 196 mm  
Approx. 588 g (KX-TS560MX)  
Dimensions (H x W x D):  
Mass (Weight):  
Approx. 618 g (KX-TS580MX)  
Operating conditions:  
5 °C–40 °C, 20 %j80 % relative air humidity (dry)  
Note:  
Design and specifications are subject to change without notice.  
The illustrations in these instructions may vary slightly from the actual product.  
26  
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Index  
R
Redial: 15  
Index  
Ringer volume: 16  
Rotary/pulse service: 17  
A
Accessories: 3  
Answering calls: 16  
Area code: 12  
Automatic redial: 15  
S
T
SP-PHONE (Speakerphone): 15  
Temporary tone dialing: 17  
Time adjustment: 13  
Troubleshooting: 25  
B
C
Battery: 8  
Caller ID service: 21  
Caller list: 22  
V
Voice mail: 23  
Caller list edit: 22  
Call restriction: 14  
Call waiting: 17  
Call Waiting Caller ID: 17  
Chain dial: 20  
W
Wall mounting: 24  
Connections: 9  
Controls: 6  
D
Date and time: 12  
Dial lock: 18  
Dialing mode: 12  
Display: 7  
F
Flash: 17  
H
Handset mute: 17  
Hold: 17  
M
Making calls: 15  
Menu: 13  
Missed calls: 21  
Mute: 17  
N
P
Navigator key: 7  
Password: 14  
Pause: 16  
Phonebook: 19  
27  
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Panasonic Communications Co., Ltd.  
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan  
Copyright:  
This material is copyrighted by Panasonic Communications (Malaysia) Sdn. Bhd., and may  
be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited  
without the written consent of Panasonic Communications (Malaysia) Sdn. Bhd.  
© 2008 Panasonic Communications (Malaysia) Sdn. Bhd. All Rights Reserved.  
PNQX1080ZA FM0908ND0  
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