Panasonic Network Hardware KX NCP1000 User Manual

www.voicesonic.com  
Phone 877-289-2829  
Installation Manual  
Pure IP-PBX  
Model No.  
KX-NCP500  
KX-NCP1000  
Panasonic KX-NCP500, KXNCP500, NCP500, KX-NCP1000, KXNCP1000, NCP1000  
Thank you for purchasing a Panasonic Pure IP-PBX.  
Please read this manual carefully before using this product and save this manual for future use.  
SD Logo is  
a trademark of  
SD-3C, LLC.  
KX-NCP500/KX-NCP1000: PBMPR Software File Version 5.0000 or later  
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System Components  
Category  
Model No.  
Description  
KX-NCS2205  
Activation Key for CA PRO for 5 Users (CA Pro  
5users)  
KX-NCS2210  
KX-NCS2240  
KX-NCS2249  
KX-NCS2301  
-
Activation Key for CA PRO for 10 Users (CA Pro  
10users)  
Activation Key for CA PRO for 40 Users (CA Pro  
40users)  
Activation Key for CA PRO for 128 Users (CA Pro  
128users)  
Activation Key for CA ACD Monitor for 1 ICD  
Supervisor (CA Supervisor 1user)  
Virtual CO Line Cards  
Virtual Extension Cards  
Virtual 16-Channel VoIP Gateway Card (V-IPGW16)  
Virtual 16-Channel SIP CO Line Card (V-SIPGW16)  
Virtual 32-Channel VoIP Extension Card (V-IPEXT32)  
Virtual 32-Channel SIP Extension Card (V-SIPEXT32)  
Virtual 4 IP Cell Station Interface Card (V-IPCS4)  
-
-
-
Small Free Slot  
Physical CO Line  
Cards  
KX-NCP1180  
KX-NCP1290  
KX-NCP1170  
4-Port Analog Trunk Card (LCOT4)  
PRI Card (PRI23)  
Physical Extension  
Card  
4-Port Digital Hybrid Extension Card (DHLC4)  
Regular Free Slot  
Physical CO Line  
Card  
KX-NCP1187  
T-1 Trunk Card (T1)  
Physical Extension  
Cards  
KX-NCP1171  
KX-NCP1172  
KX-NCP1173  
KX-NCP1174  
8-Port Digital Extension Card (DLC8)  
16-Port Digital Extension Card (DLC16)  
8-Port Single Line Telephone Extension Card (SLC8)  
16-Port Single Line Telephone Extension Card  
(SLC16)  
Other Physical Card KX-NCP1190  
OPB3  
Optional 3-Slot Base Card (OPB3)  
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System Components  
Category  
Model No.  
Description  
Other Physical  
Cards  
KX-TDA0161  
KX-TDA0164  
KX-TDA0166  
KX-TDA0191  
KX-TDA0194  
KX-T0141  
4-Port Doorphone Card (DPH4)  
4-Port External Input/Output Card (EIO4)  
16-Channel Echo Canceller Card (ECHO16)  
4-Channel Message Card (MSG4)  
4-Channel Simplified Voice Message Card (ESVM4)  
Cell Stations 2.4 GHz  
(CSs)  
2-Channel Cell Station Unit Using a DHLC/DLC Card  
(PT-interface CS) for 2.4 GHz Portable Station  
KX-T0151  
2-Channel Cell Station Unit Using a DHLC/DLC Card  
(PT-interface CS) for 2.4 GHz Portable Station  
DECT 6.0 KX-T0155  
DECT 6.0 2-Channel Cell Station Unit Using a DHLC/  
DLC Card (PT-interface CS) for DECT 6.0 Portable  
Station  
KX-T0158  
DECT 6.0 8-Channel Cell Station Unit Using a DHLC/  
DLC Card (PT-interface CS) for DECT 6.0 Portable  
Station  
KX-NCP0158  
DECT 6.0 8-Channel IP Cell Station Unit Using a  
V-IPCS4 Card for DECT 6.0 Portable Station  
Proprietary Equipment  
KX-T30865  
KX-T7765  
KX-T7775  
Doorphone  
*1  
Note that the types of activation keys are subject to change without notice. For CA activation keys, refer to the documentation for  
CA.  
Equipment Compatibility  
Compatible Panasonic Proprietary Telephones  
The PBX supports the following telephones:  
IP proprietary telephones (e.g., KX-NT300 series)  
IP softphones (e.g., KX-TDA0350)  
Digital proprietary telephones (e.g., KX-DT300 series)  
Analog proprietary telephones (e.g., KX-T7700 series)  
Portable stations (e.g., KX-WT125, KX-TD7690)  
DSS consoles (e.g., KX-DT390)  
Single line telephones  
Incompatible Panasonic Proprietary Telephones  
The PBX does not support the following telephones:  
KX-T30800 series proprietary telephones and DSS consoles  
KX-T61600 series proprietary telephones and DSS consoles  
KX-T123200 series proprietary telephones and DSS consoles  
KX-NT136 IP proprietary telephone  
KX-NT265 IP proprietary telephone (apart from software version 2.00 or later)  
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System Components  
Note  
For the equipment (e.g., Add-on Key Module, USB Module, Headset*1) that can be connected to a  
particular telephone, refer to the telephone's manual.  
For other equipment that can be connected to the PBX, refer to "1.1.2 System Connection Diagram".  
The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, and KX-T7400 series telephones.  
*1  
Notice  
This PBX supports SIP Extensions. However, some PBX features may not be available for SIP Extensions,  
depending on your telephone type.  
Under power failure conditions, the connected telephones may not operate. Please ensure that a separate  
telephone, not dependent on local power, is available for emergency use.  
Prior to connection of this product, please verify that the intended operating environment is supported.  
Satisfactory performance cannot be guaranteed for the following:  
interoperability and compatibility with all devices and systems connected to this product  
proper operation and compatibility with services provided by telecommunications companies over  
connected networks  
List of Abbreviations  
APT ® Analog Proprietary Telephone  
CA ® Communication Assistant  
DPT ® Digital Proprietary Telephone  
IP-PT ® IP Proprietary Telephone  
PS ® Portable Station  
PT ® Proprietary Telephone  
SIP Extension ® Session Initiation Protocol Extension (SIP hardphones/SIP softphones)  
SLT ® Single Line Telephone  
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Safety Notices  
Safety Notices  
Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent  
damage to property.  
The notices are classified as follows, according to the severity of injury or damage:  
This notice means that misuse could result in death  
or serious injury.  
WARNING  
This notice means that misuse could result in injury  
or damage to property.  
CAUTION  
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Important Information  
Important Information  
SAVE THESE INSTRUCTIONS  
WARNING  
SAFETY REQUIREMENTS  
For All Telephone Equipment  
Do not install the product in any other way than described in relevant manuals.  
The product must only be installed and serviced by qualified service personnel. The product should be  
used as-is from the time of purchase; it should not be disassembled or modified. Disassembly or  
modification can cause a fire, electric shock, or damage to the product.  
Do not install the product in a place exposed to rain or moisture, or a place where water, oil, or other liquids  
can drip or splash onto on the product. Such conditions can lead to fire or electric shock, and may impair  
the performance of the product.  
Follow all warnings and instructions marked on the product.  
Do not place the product on an unstable or uneven surface. If the product were to fall over, it may cause  
injury or damage to the product.  
Products that require a power source should only be connected to the type of electrical power supply  
specified on the product label. If you are not sure of the type of power supply to your home, consult your  
dealer or local power company.  
For safety purposes some products are equipped with a grounded plug. If you do not have a grounded  
outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.  
Do not supply power to a combination of devices that exceeds the total rated capacity of the wall outlets  
or extension cables used. If outlets, power strips, extension cords, etc. are used in a manner that exceeds  
their rated capacity, they emit large amounts of heat, which could cause a fire.  
Unplug the product from the wall outlet and have it serviced by qualified service personnel in the following  
cases:  
a. When the power supply cord or plug is damaged or frayed.  
b. If liquid has been spilled into the product.  
c. If the product has been exposed to rain or water.  
d. If the product does not operate according to the operating instructions. Adjust only the controls that are  
explained in the operating instructions. Improper adjustment of other controls may result in damage  
and may require service by a qualified technician to restore the product to normal operation.  
e. If the product has been dropped or the cabinet has been damaged.  
f. If product performance deteriorates.  
For the PBX  
Only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the PBX.  
If damage to the unit exposes any internal parts, disconnect the power supply cord immediately and return  
the unit to your dealer.  
To prevent fires, electric shock, injury, or damage to the product, be sure to follow these guidelines when  
performing any wiring or cabling:  
a. Before performing any wiring or cabling, unplug the product's power cord from the outlet. After  
completing all wiring and cabling, plug the power cord back into the outlet.  
b. When laying cables, do not bundle the product's power cord with the power cords of other devices.  
c. Do not place any objects on top of the cables connected to the PBX.  
d. When running cables along the floor, use protectors to prevent the cables from being stepped on.  
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Important Information  
e. Do not run any cables under carpeting.  
Unplug this unit from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These  
conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized  
Panasonic Factory Service Center.  
Do not insert objects of any kind into this product, as they may touch dangerous voltage points or short out  
parts that could result in a fire or electric shock.  
CAUTION  
SAFETY REQUIREMENTS  
For All Telephone Equipment  
The product should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and  
vibration, and should not be exposed to direct sunlight.  
Unplug the product from the wall outlet before cleaning. Wipe the product with a soft cloth. Do not clean  
with abrasive powders or with chemical agents such as benzene or thinner. Do not use liquid cleaners or  
aerosol cleaners.  
For the PBX  
Before touching the product (PBX, cards, etc.), discharge static electricity by touching ground or wearing  
a grounding strap. Failure to do so may cause the PBX to malfunction due to static electricity.  
When relocating the equipment, first disconnect the telecom connection before disconnecting the power  
connection. When the unit is installed in the new location, reconnect the power first, and then reconnect  
the telecom connection.  
The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near  
the equipment and is easily accessible.  
The SD Memory Card poses a choking hazard. Keep the SD Memory Card out of reach of children.  
Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect it  
from overheating, these openings must not be blocked or covered. The openings should never be blocked  
by placing the product on a bed, sofa, rug, or other similar surface while in use. The product should never  
be placed near or over a radiator or other heat source. This product should not be placed in a sealed  
environment unless proper ventilation is provided.  
When this product is no longer in use, make sure to detach it from the rack.  
SECURITY REQUIREMENTS  
In order to use the PBX safely and correctly, the Security Requirements below must be observed. Failure to  
do so may result in:  
Loss, leakage, falsification or theft of user information.  
Illegal use of the PBX by a third party.  
Interference or suspension of service caused by a third party.  
What is User Information?  
User Information is defined as:  
1. Information stored on the SD Memory Card  
Phonebook data, user IDs, system settings data, passwords (User/Administrator/Installer), Personal  
Identification Numbers (PINs), etc.  
2. Information sent from the PBX to a PC or other external device:  
Phone call data (including telephone numbers of outside parties), call charge data, etc.  
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Important Information  
Requirements  
1. The SD Memory Card contains software for all the processes of the PBX and all customer data. It can be  
easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorized access  
to prevent data leakage.  
2. Always make backups of data stored on the SD Memory Card. For details, refer to "2.6.2 Utility—File  
Transfer PC to PBX (SD Card)" and "2.6.3 Utility—File Transfer PBX (SD Card) to PC" in the PC  
Programming Manual.  
3. To prevent illegal access from the Internet, activate a Firewall.  
4. To avoid unauthorized access and possible abuse of the PBX, we strongly recommend:  
a. Keeping the password secret.  
b. Selecting a complex, random password that cannot be easily guessed.  
c. Changing your password regularly.  
5. Perform the following when sending the PBX for repair or handing it over to a third party.  
a. Make a backup of data stored on the SD Memory Card.  
b. Using an SD formatter, format the SD Memory Card so that information cannot be retrieved from it.  
6. To prevent data leakage, render the SD Memory Card physically unusable before disposal.  
7. When user information is sent from the PBX to a PC or other external device, the confidentiality of that  
information becomes the responsibility of the customer. Before disposing of the PC or other external device,  
ensure that data cannot be retrieved from it by formatting the hard disk and/or rendering it physically  
unusable.  
Notice  
SAFETY REQUIREMENTS  
For All Telephone Equipment  
Read and understand all instructions.  
For the PBX  
Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent  
lamps, motors and televisions. These noise sources can interfere with the performance of the PBX.  
If you are having problems making calls to outside destinations, follow this procedure to test the CO lines:  
a. Disconnect the PBX from all CO lines.  
b. Connect known working SLTs to those CO lines.  
c. Make a call to an external destination using those SLTs.  
If a call cannot be carried out correctly, there may be a problem with the CO line that the SLT is connected  
to. Contact your telephone company.  
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the CO  
lines until it has been serviced by an authorized Panasonic Factory Service Center  
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Important Safety Instructions  
Important Safety Instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk  
of fire, electric shock and injury to persons, including the following:  
Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub,  
in a wet basement, or near a swimming pool.  
Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from  
lightning.  
Do not use a telephone in the vicinity of a gas leak to report the leak.  
Rack Mount Instructions—The following or similar rack-mount instructions are included with the installation  
instructions:  
a. Elevated Operating Ambient—If installed in a closed or multi-unit rack assembly, the operating ambient  
temperature of the rack environment may be greater than room ambient. Therefore, consideration  
should be given to installing the equipment in an environment compatible with the maximum ambient  
temperature (Tma) specified by the manufacturer.  
b. Reliable Earthing—Reliable earthing of rack-mounted equipment should be maintained. Particular  
attention should be given to supply connections other than direct connections to the branch circuit (e.g.,  
use of power strips).  
SAVE THESE INSTRUCTIONS  
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Precaution  
Precaution  
WARNING  
DO  
NOT  
REMOVE  
SD  
MEMORY  
CARD  
WHILE  
POWER IS  
SUPPLIED TO THE PBX  
Doing so may cause the PBX to fail to  
start when you try to restart the system.  
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Precaution  
Password Security  
CAUTION  
To the Administrator or Installer regarding the system password  
1. Please provide all system passwords to the customer.  
2. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform  
the customer of the importance of the passwords, and the possible dangers if they become known to  
others.  
3. The PBX has default passwords preset. For security, change these passwords the first time that you  
program the PBX.  
4. Change the passwords periodically.  
5. It is strongly recommended that passwords of 10 numbers or characters be used for maximum  
protection against unauthorized access. For a list of numbers and characters that can be used in system  
passwords, refer to "1.1.2 Entering Characters" in the PC Programming Manual.  
6. If a system password is forgotten, it can be found by loading a backup of the system data into a PC,  
and checking the password using the Maintenance Console software. If you do not have a backup of  
the system data, you must reset the PBX to its factory defaults and reprogram it. Therefore, we strongly  
recommend maintaining a backup of the system data. For more information on how to back up the  
system data, refer to "2.5.1 Tool—SD memory backup" in the PC Programming Manual.  
However, as system passwords can be extracted from backup copies of the system data file, do not  
allow unauthorized access to these files.  
Notice for users in California  
This product contains a CR coin cell lithium battery that  
contains perchlorate material—special handling may  
apply.  
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Introduction  
Introduction  
This Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IP-PBX,  
KX-NCP500/KX-NCP1000. It provides instructions for installing the hardware, and programming the PBX using  
the Maintenance Console.  
The Structure of this Manual  
This manual contains the following sections:  
Section 1 System Outline  
Provides general information on the PBX, including the system capacity and specifications.  
Section 2 Activation Key Installation  
Describes information on activation keys, including how to obtain an activation key and install it in the SD  
Memory Card.  
Section 3 Installation  
Describes the procedures to install the PBX. Detailed instructions for planning the installation site, installing  
the shelves and optional service cards, and cabling of peripheral equipment are provided. Further  
information on system expansion and peripheral equipment installation is included.  
Section 4 Guide for the Maintenance Console  
Explains the installation procedure, structure, and basic information of the Maintenance Console.  
Section 5 Troubleshooting  
Provides information on the PBX and telephone troubleshooting.  
About the Other Manuals  
Along with this Installation Manual, the following manuals are available:  
Feature Manual  
Describes all basic, optional and programmable features of the PBX.  
PC Programming Manual  
Provides step-by-step instructions for performing system programming using a PC.  
PT Programming Manual  
Provides step-by-step instructions for performing system programming using a PT.  
Operating Manual  
Provides operating instructions for end users using a PT, SLT, PS, or DSS Console.  
About the software version of your PBX  
The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this  
manual. To confirm the software version of your PBX, see "How do I confirm the software version of the PBX  
or installed cards?" in 2.7.1 Frequently Asked Questions (FAQ) of the PC Programming Manual, or "[190]  
Main Processing (MPR) Software Version Reference" in the PT Programming Manual.  
Trademarks  
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by  
Panasonic Corporation is under license.  
Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft  
Corporation in the United States and/or other countries.  
All other trademarks identified herein are the property of their respective owners.  
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.  
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F.C.C. REQUIREMENTS AND RELEVANT INFORMATION  
F.C.C. REQUIREMENTS AND RELEVANT  
INFORMATION  
1. Notification to the Telephone Company  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On  
the side of this equipment is a label that contains, among other information, a product identifier in the format  
US: ACJMF04BKX-NCP500. If requested, this number must be provided to the telephone company.  
Installation must be performed by a qualified professional installer. If required, provide the telephone  
company with the following technical information:  
Telephone numbers to which the system will be connected  
Make: Panasonic  
Model: KX-NCP500 and KX-NCP1000  
Certification No.: found on the side of the unit  
Ringer Equivalence No.: 0.4B  
Facility Interface Code: 02LS2, 04DU9.BN/DN/1KN/1SN  
Service Order Code: 9.0F, 6.0P  
Required Network Interface Jack: RJ45S, RJ48C  
2. Ringer Equivalence Number (REN)  
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive  
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most  
but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices  
that may be connected to a line, as determined by the total RENs, contact the local telephone company.  
The REN for this product is part of the product identifier that has the format US: ACJMF04BKX-NCP500.  
The digits represented by 04 are the REN without a decimal point (e.g., 04 is a REN of 0.4). For earlier  
products, the REN is separately shown on the label.  
3. Incidence of Harm to the Telephone Lines  
If this equipment causes harm to the telephone network, the telephone company will notify you in advance  
that temporary discontinuance of service may be required. But if advance notice isn't practical, the  
telephone company will notify the customer as soon as possible. Also, you will be advised of your right to  
file a complaint with the FCC if you believe it is necessary.  
4. Changes in Telephone Company Communications Facilities, Equipment, Operations and  
Procedures  
The telephone company may make changes in its facilities, equipment, operations or procedures that could  
affect the operation of the equipment. If this happens the telephone company will provide advance notice  
in order for you to make necessary modifications to maintain uninterrupted service.  
5. Trouble with this equipment  
If trouble is experienced with this equipment, for repair or warranty information, please see the attached  
warranty, which includes the Service Center Directory. If the equipment is causing harm to the telephone  
network, the telephone company may request that you disconnect the equipment until the problem is  
resolved.  
6. Connection to Party Line  
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public  
service commission or corporation commission for information.  
7. Combined Use with Alarm Equipment  
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation  
of this equipment does not disable your alarm equipment. If you have questions about what will disable  
alarm equipment, consult your telephone company or a qualified installer.  
Note  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
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F.C.C. REQUIREMENTS AND RELEVANT INFORMATION  
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can  
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference  
by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
CAUTION  
Any changes or modifications not expressly approved by the party responsible for compliance could  
void the user's authority to operate this device.  
When programming emergency numbers and/or making test calls to emergency numbers:  
1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.  
2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.  
The software contained in the ARS and TRS features to allow user access to the network must be  
upgraded to recognize newly established network area codes and exchange codes as they are placed  
into service. Failure to upgrade the premises PBXs or peripheral equipment to recognize the new codes  
as they are established will restrict the customer and the customer's employees from gaining access  
to the network and to these codes.  
KEEP THE SOFTWARE UP-TO-DATE WITH THE LATEST DATA.  
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Table of Contents  
Table of Contents  
1.1  
1.1.1  
1.1.2  
1.2  
1.2.1  
1.3  
1.3.1  
1.3.2  
1.3.3  
2.1  
2.1.1  
2.1.2  
2.1.3  
3.1  
3.1.1  
3.2  
3.2.1  
3.2.2  
3.2.3  
3.2.4  
3.2.5  
3.2.6  
3.2.7  
3.2.8  
3.2.9  
3.3  
3.3.1  
3.3.2  
3.3.3  
3.4  
3.4.1  
3.5  
3.5.1  
3.5.2  
3.5.3  
3.6  
3.6.1  
3.6.2  
3.6.3  
3.6.4  
3.6.5  
3.7  
3.7.1  
3.7.2  
3.7.3  
3.7.4  
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Table of Contents  
3.7.5  
3.7.6  
3.8  
3.8.1  
3.8.2  
3.8.3  
3.8.4  
3.9  
3.9.1  
3.10  
3.10.1  
3.11  
3.11.1  
3.12  
3.12.1  
3.13  
3.13.1  
4.1  
4.1.1  
4.2  
4.2.1  
4.3  
4.3.1  
5.1  
5.1.1  
5.1.2  
5.1.3  
5.1.4  
5.1.5  
6.1  
6.1.1  
6.1.2  
6.1.3  
6.1.4  
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Table of Contents  
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Section 1  
System Outline  
This section provides general information on the PBX,  
including the system capacity and specifications.  
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1.1.1 Main Unit  
1.1 Basic System Construction  
1.1.1 Main Unit  
The main unit contains a power supply unit (PSU) and an IPCMPR card for starting and controlling the PBX.  
KX-NCP500  
KX-NCP1000  
Construction of the Main Unit  
A. IPCMPR Card  
A
A
KX-NCP500  
KX-NCP1000  
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1.1.2 System Connection Diagram  
1.1.2 System Connection Diagram  
1
Private  
IP Network  
ITSP  
Network  
*
CO (Telephone Company Lines)  
Analog/PRI/T1  
WAN  
Remote PC  
2
Router  
DCE  
*
(e.g., ADSL  
Modem)  
Pure IP-PBX  
PC  
IP-PT  
IP Softphone, CA 3 Client PC  
*
SLT  
Fax Machine  
PC  
SIP Extension  
APT  
DPT  
DSS Console  
Wireless Phone  
Printer  
IP-CS  
PS  
External Sensor/  
External Relay Device  
DSS Console  
USB  
CTI Server  
PS  
CS  
Doorphone & Door Opener  
BGM/Music On Hold (MOH)  
KX-T7636/  
KX-T7633  
PC  
PC  
PC  
USB  
Voice Processing  
System  
KX-DT346/  
KX-DT343  
PC  
Pager/ Amplifier  
Speaker  
KX-T7600  
KX-DT300  
KX-T7600  
KX-DT300  
*1  
ITSP: Internet Telephony Service Provider  
DCE: Data Circuit Terminating Equipment  
CA: Communication Assistant  
*2  
*3  
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1.1.2 System Connection Diagram  
Analog  
CO Line  
LCOT4  
(KX-NCP1180)  
SLC16  
(KX-NCP1174)  
SLC8  
(KX-NCP1173)  
SLT  
Wireless Phone  
Fax Machine  
Telephone  
Company  
PRI23  
(KX-NCP1290)  
DLC16  
(KX-NCP1172)  
ISDN PRI Line  
(Digital CO Line)  
KX-DT346/  
KX-DT343/  
KX-T7636/  
PC  
KX-DT300/ KX-DT300/  
KX-T7600 KX-T7600  
DLC8  
(KX-NCP1171)  
DPT  
DSS  
Console  
KX-T7633 DPT  
DPT  
DPT  
DHLC4  
(KX-NCP1170)  
T1 Line  
(Digital CO Line)  
T1  
(KX-NCP1187)  
PT-interface CS  
PS  
Wireless Phone  
(DHLC only)  
SLT  
(DHLC  
only)  
APT  
Fax Machine  
Voice  
Processing  
System  
(DHLC only) (DHLC only)  
OPB3  
(KX-NCP1190)  
DPH4  
(KX-TDA0161)  
Doorphone & Door Opener  
EIO4  
(KX-TDA0164)  
External Sensor/External Relay Device  
ECHO16  
(KX-TDA0166)  
MSG4  
(KX-TDA0191)  
ESVM4  
(KX-TDA0194)  
IPCMPR  
(Installed by default)  
DSP4  
(KX-NCP1104)  
Station Message  
Detail Recording (SMDR)  
Radio  
DSP16  
(KX-TDE0110)  
RMT  
(KX-TDA0196)  
Amplifier  
Pager/Speaker  
DSP64  
(KX-TDE0111)  
PC  
Virtual  
Extension Slot  
Virtual CO  
Line Slot  
SIP Extension  
IP-CS PS  
V-IPEXT32  
V-SIPEXT32  
V-IPCS4  
V-IPGW16  
Router  
WAN  
Private IP  
Network  
LAN  
V-SIPGW16  
DCE  
Router  
ITSP  
PC  
CTI Server  
IP-PT IP Softphone,  
CA Client PC  
(e.g., ADSL  
Modem)  
Network  
Mountable Equipment  
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1.2.1 Optional Equipment  
1.2 Optional Equipment  
1.2.1 Optional Equipment  
Model No.  
Model Name  
Description  
KX-NCP1104  
4-Channel VoIP DSP Card (DSP4) 4-channel digital signal processor card with a  
4-Channel IP Trunk activation key and an  
8-Channel IP Proprietary Telephone activation  
key preinstalled. Compliant with ITU-T G.729A  
and G.711 codec methods. To be mounted on  
the IPCMPR card.  
KX-NCP1170  
4-Port Digital Hybrid Extension  
Card (DHLC4)  
4-port digital hybrid extension card for DPTs,  
APTs, SLTs, DSS consoles, and PT-interface  
CSs, with 1 power failure transfer (PFT) port.  
KX-NCP1171  
KX-NCP1172  
KX-NCP1173  
KX-NCP1174  
KX-NCP1180  
KX-NCP1187  
KX-NCP1190  
KX-NCP1290  
8-Port Digital Extension Card  
(DLC8)  
8-port digital extension card for DPTs, DSS  
consoles, and PT-interface CSs.  
16-Port Digital Extension Card  
(DLC16)  
16-port digital extension card for DPTs, DSS  
consoles, and PT-interface CSs.  
8-Port Single Line Telephone  
Extension Card (SLC8)  
8-Port Single Line Telephone Extension Card  
(SLC8)  
16-Port Single Line Telephone  
Extension Card (SLC16)  
16-Port Single Line Telephone Extension Card  
(SLC16)  
4-Port Analog Trunk Card  
(LCOT4)  
4-port analog CO line card with 1 power failure  
transfer (PFT) port.  
T-1 Trunk Card (T1)  
1-port T1 CO line card. EIA/TIA standard  
compliant.  
Optional 3-Slot Base Card (OPB3) Optional 3-slot base card for mounting a  
maximum of 3 option cards.  
PRI Card (PRI23)  
1-port ISDN Primary Rate Interface card (23B  
channels). NI (North American standard ISDN  
protocol) compliant.  
KX-TDA0161  
KX-TDA0164  
KX-TDA0166  
KX-TDA0191  
KX-TDA0194  
4-Port Doorphone Card (DPH4)  
4-port doorphone card for 4 doorphones and 4  
door openers. To be mounted on the OPB3 card.  
4-Port External Input/Output Card 4-port external input/output card. To be mounted  
(EIO4)  
on the OPB3 card.  
16-Channel Echo Canceller Card  
(ECHO16)  
16-channel card for echo cancellation during  
conferences. To be mounted on the OPB3 card.  
4-Channel Message Card (MSG4) 4-channel message card. To be mounted on the  
OPB3 card.  
4-Channel Simplified Voice  
Message Card (ESVM4)  
4-channel simplified voice message card for  
Simplified Voice Message feature. Also supports  
MSG card features. To be mounted on the  
OPB3 card.  
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1.2.1 Optional Equipment  
Model No.  
Model Name  
Description  
KX-TDA0196  
Remote Card (RMT)  
Analog modem card for remote communication  
with the PBX. ITU-T V.90 support. To be  
mounted on the IPCMPR card.  
KX-TDE0110  
KX-TDE0111  
16-Channel VoIP DSP Card  
(DSP16)  
16-channel digital signal processor card with a  
4-Channel IP Trunk activation key and an  
8-Channel IP Proprietary Telephone activation  
key preinstalled. Compliant with ITU-T G.729A  
and G.711 codec methods. To be mounted on  
the IPCMPR card.  
64-Channel VoIP DSP Card  
(DSP64)  
64-channel digital signal processor card with four  
4-Channel IP Trunk activation keys and four  
8-Channel IP Proprietary Telephone activation  
keys preinstalled. Compliant with ITU-T G.729A  
and G.711 codec methods. To be mounted on  
the IPCMPR card.  
Note  
For the maximum number of optional service cards that can be installed in the PBX, refer to "1.3.3 System  
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1.3.1 General Description  
1.3 Specifications  
1.3.1 General Description  
Control Bus  
Original bus (16-bit, 8 MHz, 10 megabytes per second)  
Communication Bus  
Switching  
H.100 bus conformity (1024 time slots)  
Non-blocking  
Power Input  
KX-NCP500  
KX-NCP1000  
KX-NCP500  
KX-NCP1000  
100 V AC to 130 V AC; 1.0 A/200 V AC to 240 V AC; 0.6 A; 50  
Hz/60 Hz  
100 V AC to 130 V AC; 1.3 A/200 V AC to 240 V AC; 0.8 A; 50  
Hz/60 Hz  
Power Consumption  
(when fully mounted)  
51 W  
(240 V: 122 VA, 200 V: 113 VA, 130 V: 100 VA, 100 V: 92 VA)  
65 W  
(240 V: 142 VA, 200 V: 134 VA, 130 V: 119 VA, 100 V: 113 VA)  
Maximum Power Failure Tolerance*1  
Memory Backup Duration  
300 ms  
7 years  
Dialing  
CO Line  
Dial Pulse (DP) 10 pps, 20 pps  
Tone (DTMF) Dialing  
Extension  
Dial Pulse (DP) 10 pps, 20 pps  
Tone (DTMF) Dialing  
Mode Conversion  
DP-DTMF, DTMF-DP  
Ring Frequency  
20 Hz/25 Hz (selectable)  
Central Office Loop Limit  
1600 W maximum  
Operating  
Environment  
Temperature  
Humidity  
0 °C to 40 °C (32 °F to 104 °F)  
10 % to 90 % (non-condensing)  
From 10 ´ 3-party conference call to 4 ´ 8-party conference call  
Conference Call CO Line  
Music on Hold (MOH)  
1 port (Level Control: -6 dB to +6 dB per 3 dB)  
MOH1: Selectable Internal/External Music Source port  
Paging  
Internal  
Level Control: -6 dB to +3 dB per 3 dB  
1 port (Volume Control: -15 dB to +6 dB per 3 dB)  
1 (maximum 115.2 kbps)  
External  
RS-232C  
MNT Port  
LAN Port  
Serial Interface Port  
RJ45 Port  
1 (for PC connection)  
1 (for LAN connection)  
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1.3.1 General Description  
Extension Connection Cable  
SLT  
DPT  
1-pair wire (T, R)  
1-pair wire (D1, D2) or  
2-pair wire (T, R, D1, D2)  
APT  
2-pair wire (T, R, D1, D2)  
1-pair wire (D1, D2)  
4-pair wire (D1, D2)  
1-pair wire (D1, D2)  
PT-interface CS (2-channel)  
PT-interface CS (8-channel)  
DSS Console and Add-on Key  
Module  
Dimension  
KX-NCP500  
430 mm (W) ´ 88 mm (H) ´ 340 mm (D)  
(17 in ´ 3-1/2 in ´ 13-3/8 in)  
KX-NCP1000  
430 mm (W) ´ 130 mm (H) ´ 340 mm (D)  
(17 in ´ 5-1/8 in ´ 13-3/8 in)  
Weight (when fully  
mounted)  
KX-NCP500  
Under 7 kg (15.4 lb)  
Under 8 kg (17.6 lb)  
KX-NCP1000  
*1  
If tolerance may be exceeded, an Uninterruptible Power Supply (UPS) is recommended.  
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1.3.2 Characteristics  
1.3.2 Characteristics  
Terminal Equipment Loop Limit  
PT: KX-DT300/KX-T7600 series DPT: 90 W; all other DPTs/APTs:  
40 W  
SLT: 600 W including set  
Doorphone: 20 W  
CS: 65 W  
Minimum Leakage Resistance  
15 000 W minimum  
Maximum Number of Extension  
Instruments per Line  
1. for PT or SLT  
2. by Parallel or eXtra Device Port connection of an APT/DPT and  
an SLT  
3. by Digital eXtra Device Port connection of 2 DPTs and an SLT  
Ring Voltage  
75 Vrms at 20 Hz/25 Hz depending on the Ringing Load  
Central Office Loop Limit  
1600 W maximum  
Hookswitch Flash Timing Range 24 ms to 2032 ms  
Door Opener Current Limit  
External Relay Current Limit  
External Sensor Current Limit  
24 V DC/30 V AC, 1 A maximum  
24 V DC/30 V AC, 1 A maximum  
Power to the external sensor is provided from the EIO4 card and must  
be grounded through the EIO4 card. For the connection diagram, refer  
to "3.7.3 EIO4 Card (KX-TDA0164)". The PBX detects input from the  
sensor when the signal is under 100 W.  
Paging Terminal Impedance  
600 W  
MOH (Music on Hold) Terminal  
Impedance  
10 000 W  
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1.3.3 System Capacity  
1.3.3 System Capacity  
Type and Maximum Number of Slots  
The PBX supports the following type and number of slots.  
Maximum Number  
Slot Type  
KX-NCP500  
KX-NCP1000  
IPCMPR Card Slot  
Regular Free Slot  
Small Free Slot  
1
2
3
4
4
1
3
4
4
4
Virtual CO Line Slot  
Virtual Slot  
Virtual Extension Slot  
IPCMPR Card Slot and Free Slots  
KX-NCP500  
KX-NCP1000  
A
B
C
B
C
A
A. Small Free Slots  
B. Regular Free Slots  
C. IPCMPR Card Slot  
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1.3.3 System Capacity  
Virtual Slots of the IPCMPR Card  
Example: Virtual Slots of the KX-NCP1000  
Virtual Extension Slots  
IPCMPR Card  
Virtual CO Line Slots  
Virtual Slots  
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1.3.3 System Capacity  
Maximum Optional Service Cards  
The following number of cards can be installed in the Free Slots or Virtual Slots of the PBX.  
Note  
Any card that exceeds the capacity of the PBX will be ignored.  
When the PBX starts up with an invalid configuration, some cards will be ignored.  
Cards Installed in Free Slots or Virtual Slots  
: For Small Free Slots  
: For Regular Free Slots  
Maximum Number  
Card Type  
KX-NCP500  
KX-NCP1000  
1
1
IPCMPR  
CO Line Card  
9 *1  
9 *1  
Virtual CO Line Card  
V-IPGW16  
4
4
2
2
4
V-SIPGW16  
4
*2  
Total 5 *2  
3
Total 5  
4
Physical CO Line Card  
LCOT4  
PRI23  
2
2
T1  
Extension Card  
7
7
Virtual Extension Card  
V-IPEXT32  
V-SIPEXT32  
V-IPCS4  
4
4
4
4
3
4
4
4
4
3
Physical Extension Card  
DHLC4  
1
1
DLC8  
DLC16  
2
2
SLC8  
SLC16  
OPB3  
Total  
2
3
13  
15  
*1  
When installing T1, PRI23 cards, make sure that the number of these cards  
exceed 9.  
2 + the number of the other cards does not  
One T1 or PRI23 card counts as 2 cards.  
*2  
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1.3.3 System Capacity  
Cards Mounted on Other Optional Service Cards  
Maximum Number  
Card Type  
Mounted on  
KX-NCP500  
KX-NCP1000  
DSP4  
DSP16  
DSP64  
RMT  
1
1
IPCMPR Card  
1
4
1
4
DPH4  
ECHO16  
MSG4  
ESVM4  
EIO4  
OPB3 Card  
4
4
4
4
*1  
Only 1 ECHO16 card can be mounted on each OPB3 card.  
Maximum CO Lines and Extensions  
The PBX supports the following number of CO lines and extensions.  
Type  
Maximum Number  
Total Number of CO lines  
128  
CO line (Physical CO line Card)  
CO line (Virtual CO line Card)  
64  
64  
H.323 CO lines  
SIP CO lines  
32  
64  
Total Number of Extensions  
172  
Extension (Physical Extension Card)  
Extension (Virtual Extension Card)  
44  
128  
IP-PT and IP Softphone  
SIP Extension  
128  
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1.3.3 System Capacity  
DSP Card Resources  
The maximum number of simultaneous calls using IP protocols is determined by the type of call, codec(s) used,  
and digital signal processor (DSP) card installed in the PBX.  
Below are some example configurations and the maximum number of simultaneous calls for each.  
For Calls between Virtual CO Lines and Virtual Extensions  
Maximum Number of Simultaneous Calls  
Codec(s) Used  
DSP4 Card  
DSP16 Card  
DSP64 Card  
G.711  
8
2
2
32  
12  
8
64  
42  
32  
G.711+G.729A*1  
G.729A  
*1  
For example, when a virtual extension uses G.711 and a virtual CO line uses G.729A for the same call.  
For Calls between Virtual CO Lines and Physical Card Extensions (e.g., DPTs, etc.)  
Maximum Number of Simultaneous Calls  
Codec Used  
DSP4 Card  
DSP16 Card  
DSP64 Card  
G.711  
5
2
32  
12  
64  
50  
G.729A  
For Calls between Virtual Extensions and Physical Card Extensions/CO Lines (e.g., PRI, etc.)  
Maximum Number of Simultaneous Calls  
Codec Used  
DSP4 Card  
DSP16 Card  
DSP64 Card  
G.711  
16  
4
64  
16  
113  
64  
G.729A  
Note  
For non-peer-to-peer calls via the DSP card, calls cannot be made or received when all of the card's  
resources are being used.  
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1.3.3 System Capacity  
Maximum Terminal Equipment  
The following shows the number of each terminal equipment type supported by the PBX.  
Terminal Equipment Type  
Maximum Number  
Telephone  
172  
SLT  
36  
40  
KX-DT300/KX-T7600 series DPT  
Other DPT  
APT  
10  
4
IP-PT*1  
128  
8
SIP Extension  
DSS console  
CS  
PT-interface CS (2-channel)  
PT-interface CS (8-channel)  
IP-CS (8-channel)  
PS  
11  
5
16  
64  
2
Voice Processing System (VPS)  
Doorphone  
16  
16  
16  
16  
Door Opener  
External Sensor  
External Relay  
*1  
*2  
*3  
KX-NT400, KX-NT300 series and KX-NT265 (software version 2.00 or later only)  
For the KX-NT400, the maximum number of extensions that can be connected to the PBX is 64.  
One 8-channel PT-interface CS or IP-CS counts as 2 CSs, up to a maximum of 32 CSs. Therefore, the maximum number of CSs is  
21 (eleven 2-channel CSs + ten 8-channel CSs).  
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1.3.3 System Capacity  
Note for KX-NT265 IP-PT users  
The supported card varies depending on the software version of your KX-NT265 IP-PT. To confirm the version,  
follow the procedure below:  
While starting up  
SP-PHONE  
SP-PHONE  
PROGRAM  
"AP Version".  
Select  
Select  
"Maintenance".  
"Version display".  
To exit the programming mode  
SP-PHONE  
HOLD  
HOLD  
HOLD  
HOLD  
Software version  
is displayed.  
Digital EXtra Device Port (Digital XDP) Connection Capacity  
The number of Digital XDP ports that can be assigned depends on the following:  
the number of connected DPTs  
the maximum number of DPTs the PBX can support  
The table below shows examples of how many Digital XDP ports can be assigned with different configurations.  
For details about the Digital XDP connection, refer to "3.8.3 Digital EXtra Device Port (Digital XDP)  
Config.1  
Config.2  
Config.3  
Config.4  
Config.5  
Small Free Slot  
DLC16  
DHLC4  
DLC16  
DLC8  
DLC16  
24  
DLC16  
DLC16  
32  
DHLC4  
DLC16  
DLC16  
36  
Regular Free Slot  
No. of DPT ports  
16  
20  
No. of Digital XDP ports  
Total No. of DPTs (max. 40)  
16  
20  
16  
8
4
32  
40  
40  
40  
40  
Note  
With Config.3, Config.4, and Config.5, the combination of 20 DPT ports and 20 Digital XDP ports is also  
possible.  
Power Supply Unit Capacity  
The pre-installed power supply unit (PSU) in each PBX supports a different load figure.  
PBX Model  
Maximum Load Figure  
KX-NCP500/KX-NCP1000  
44  
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1.3.3 System Capacity  
Load Figure Calculation  
Equipment Type  
Load Figure  
PT  
KX-DT300 series DPT/KX-DT300 series DSS  
console/KX-T7600 series DPT/KX-T7600 series  
DSS console  
1
Other DPT/Other DSS console  
4
4
APT  
IP-PT  
0
SIP Extension  
DHLC4  
SLC8  
0
Extension Card*1  
4
8
SLC16  
16  
4
PT-interface CS (2-channel) (1 unit)  
PT-interface CS (8-channel) (1 unit)  
IP-CS (8-channel) (1 unit)  
VPS (1 port)  
8
0
1
*1  
Only the extension cards that can support SLTs count for the load figures.  
Notice  
If the total load figure exceeds the maximum load figure of the PBX by 3, the corresponding extension card  
cannot be supported by the PBX.  
Calculation Example  
Required Card  
Lines and Equipment  
Load Figure  
Small Free  
Slot  
Regular  
Free Slot  
Virtual Slot  
CO Line  
PRI  
1 line (23ch)  
4 lines  
PRI23  
Analog CO  
line  
LCOT4  
SIP CO line  
4 lines  
V-SIPGW16  
V-IPGW16  
H.323 CO  
line  
4 lines  
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1.3.3 System Capacity  
Required Card  
Lines and Equipment  
Load Figure  
Small Free  
Slot  
Regular  
Free Slot  
Virtual Slot  
Extension  
KX-DT300  
series DPT  
24 units  
28  
16  
0
DLC16*1  
SLC16  
DHLC4*1  
SLT  
16 units  
40 units  
KX-NT300  
series IP-PT  
V-IPEXT32  
´ 2  
SIP  
Extension  
0
0
VPS  
CS  
0
0
0
0
*1  
At least 4 of the 20 DPT ports of DHLC4 and DLC16 cards must be assigned as Digital XDP ports.  
The total load figure in the example is 44, and is calculated as follows:  
(24 units ´ 1) + (1 DHLC4 card ´ 4) + (1 SLC16 card ´ 16) = 44  
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Section 2  
Activation Key Installation  
This section describes information on activation keys,  
including how to obtain an activation key and install it in  
the SD Memory Card.  
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2.1.1 Activation Keys  
2.1 Information about the Activation Keys  
2.1.1 Activation Keys  
To use IP CO lines and IP telephones on a private IP network using the IPCMPR card or to upgrade the software  
for enhanced features, you need the appropriate activation keys.  
Activation keys are provided via the DSP cards and optional activation key files.  
Type and Maximum Number of Activation Keys  
The PBX supports the following type and number of activation keys:  
Maximum Supported IP CO Lines/IP  
Activation Key Type  
Description  
Number  
Telephones/CA Users  
Allows the use of 2 IP CO lines (H.  
323/SIP).  
2 IP Trunk*1  
32  
64 IP CO lines (H.323/SIP)  
Allows the use of 4 IP CO lines (H.  
323/SIP).  
4 IP Trunk*1  
16  
128  
32  
16  
8
1 IP Softphone/IP PT*2  
Allows the use of 1 IP-PT/IP  
softphone.  
Allows the use of 4 IP-PTs/IP  
softphones.  
4 IP Softphone/IP PT*2  
8 IP Softphone/IP PT*2  
16 IP Softphone/IP PT*2  
128 IP-PTs/IP softphones  
Allows the use of 8 IP-PTs/IP  
softphones.  
Allows the use of 16 IP-PTs/IP  
softphones.  
Allows the use of 1 IP-PT.  
1 IP PT  
128  
32  
16  
8
Allows the use of 4 IP-PTs.  
4 IP PT  
128 IP-PTs  
Allows the use of 8 IP-PTs.  
8 IP PT  
Allows the use of 16 IP-PTs.  
16 IP PT  
Allows the use of 1 SIP Extension.  
Allows the use of 4 SIP Extensions.  
Allows the use of 8 SIP Extensions.  
Allows the use of 16 SIP Extensions.  
Allows the use of CA Pro for 1 user.  
Allows the use of CA Pro for 5 users.  
1 SIP Extension  
4 SIP Extension  
8 SIP Extension  
16 SIP Extension  
CA Pro 1user  
CA Pro 5users  
128  
32  
16  
8
128 SIP Extensions  
128  
25  
128 users  
125 users  
Allows the use of CA Pro for 10  
users.  
CA Pro 10users  
CA Pro 40users  
CA Pro 128users  
12  
3
120 users  
120 users  
128 users  
Allows the use of CA Pro for 40  
users.  
Allows the use of CA Pro for 128  
users.  
1
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2.1.1 Activation Keys  
Maximum Supported IP CO Lines/IP  
Activation Key Type  
CA Supervisor 1user  
Description  
Number  
Telephones/CA Users  
Allows the use of CA ACD Monitor  
for 1 ICD Supervisor.  
4
4 users  
Upgrades software to use enhanced  
features.  
Software Upgrade 01  
1
-
*1  
You need to set the number of the installed activation key to be used for H.323 CO lines through system programming. By default,  
all the installed activation keys will be used for SIP CO lines.  
You can set how many IP softphones can be used with the installed activation keys through system programming. By default, only  
IP softphones can be used with the installed activation keys.  
*2  
Preinstalled Activation Keys in the DSP Cards  
The following type and number of activation keys are preinstalled on the DSP card:  
Card Type  
Activation Key  
4-Channel IP Trunk  
Supported IP CO Lines/IP-PTs  
1
1
1
1
4
4
4 IP CO lines (H.323/SIP)  
DSP4  
8-Channel IP Proprietary  
Telephone  
8 IP-PTs  
4 IP CO lines (H.323/SIP)  
8 IP-PTs  
4-Channel IP Trunk  
DSP16  
DSP64  
8-Channel IP Proprietary  
Telephone  
4-Channel IP Trunk  
16 IP CO lines (H.323/SIP)  
32 IP-PTs  
8-Channel IP Proprietary  
Telephone  
Depending on the number of IP CO lines and IP-PTs to be used, you need to select the DSP card from the  
above.  
Additional Activation Keys in the SD Memory Card (Activation Key Files)  
When the number of preinstalled activation keys on the DSP card is not enough for the desired configuration  
or when you wish to use enhanced features, additional activation keys in the form of activation key files can  
be installed on the SD Memory Card.  
The following type and number of additional activation keys can be installed on the SD Memory Card:  
Activation Keys for IP CO Lines  
Maximum Number/Supported IP CO Lines  
Model No.  
Activation Key Type  
with DSP4/DSP16  
with DSP64  
KX-NCS3102  
KX-NCS3104  
2 IP Trunk  
4 IP Trunk  
30  
15  
24  
12  
60 IP CO lines  
(H.323/SIP)  
48 IP CO lines  
(H.323/SIP)  
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2.1.1 Activation Keys  
Activation Keys for IP Telephones  
Maximum Number/Supported IP Telephones  
Model No.  
Activation Key Type  
with DSP4/DSP16  
with DSP64  
96 IP-PTs/IP  
120 IP-PTs/IP  
softphones  
KX-NCS3201  
KX-NCS3204  
KX-NCS3208  
KX-NCS3216  
1 IP Softphone/IP PT  
4 IP Softphone/IP PT  
8 IP Softphone/IP PT  
16 IP Softphone/IP PT  
120  
30  
15  
7
96  
24  
12  
6
softphones  
120 IP-PTs/IP  
softphones  
96 IP-PTs/IP  
softphones  
120 IP-PTs/IP  
softphones  
96 IP-PTs/IP  
softphones  
112 IP-PTs/IP  
softphones  
96 IP-PTs/IP  
softphones  
KX-NCS3501  
KX-NCS3504  
KX-NCS3508  
KX-NCS3516  
KX-NCS3701  
KX-NCS3704  
KX-NCS3708  
KX-NCS3716  
1 IP PT  
120  
30  
15  
7
120 IP-PTs  
120 IP-PTs  
120 IP-PTs  
112 IP-PTs  
96  
24  
12  
6
96 IP-PTs  
96 IP-PTs  
96 IP-PTs  
96 IP-PTs  
4 IP PT  
8 IP PT  
16 IP PT  
1 SIP Extension  
4 SIP Extension  
8 SIP Extension  
16 SIP Extension  
128  
32  
16  
8
128  
32  
16  
8
128 SIP Extensions  
128 SIP Extensions  
Activation Keys for CA Users  
Model No.  
Activation Key Type  
Maximum Number  
Supported CA Users  
KX-NCS2201  
KX-NCS2205  
KX-NCS2210  
KX-NCS2240  
KX-NCS2249  
KX-NCS2301  
CA Pro 1user  
128  
25  
12  
3
128 users  
125 users  
120 users  
120 users  
128 users  
4 users  
CA Pro 5users  
CA Pro 10users  
CA Pro 40users  
CA Pro 128users  
CA Supervisor 1user  
1
4
Activation Keys for Software Upgrading  
Model No.  
Activation Key Type  
Software Upgrade 01  
Maximum Number  
KX-NCS3910  
1
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2.1.1 Activation Keys  
Note  
For information about how to obtain the additional activation keys, refer to "2.1.2 Activation Key Code  
For information about how to install the activation key files on the SD Memory Card, refer to  
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2.1.1 Activation Keys  
Activation Key Installation Example  
The following shows an example of when using 16 H.323 CO lines, 16 SIP CO lines, 32 IP-PTs, 16 IP  
softphones, and 16 SIP Extensions on a private IP network using the IPCMPR card.  
Example: KX-NCP1000  
Virtual Extension Slots  
DSP64 Card  
SD Memory Card  
Total  
16 SIP Extensions  
16 IP softphones  
32 IP-PTs  
4-Channel IP Trunk  
4-Channel IP Trunk  
16-Channel SIP  
Extension  
16 IP CO lines  
(H.323/SIP)  
16 IP CO lines  
(H.323/SIP)  
8-Channel IP  
8-Channel IP Softphone/  
IP Proprietary Telephone  
Virtual CO Line Slots  
Proprietary Telephone  
16 SIP Extensions  
16 IP softphones  
32 IP-PTs  
IPCMPR Card  
Total  
16 H.323 CO lines  
16 SIP CO lines  
Virtual Slots  
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2.1.2 Activation Key Code and Key Management System  
2.1.2 Activation Key Code and Key Management System  
To obtain additional activation keys, you need to purchase the appropriate activation key codes and access  
the Key Management System. You can download the activation keys as an activation key file from the Key  
Management System.  
To download the activation keys, enter the MPR ID number shown on the IPCMPR card in the PBX, and  
activation key number and registration ID provided on each activation key code.  
For information about the type of activation key codes available, refer to "Additional Activation Keys in the SD  
Note  
You can only download the activation key file once using the activation key number and registration ID  
provided on the activation key code.  
Up to 8 activation keys can be downloaded as one activation key file.  
Up to 100 activation key files can be installed in the SD Memory Card.  
It is possible to send the activation key file to a specified e-mail address at the same time as  
downloading it to a PC.  
Make sure to backup the downloaded activation key files on your PC.  
In the event of a system malfunction, you need a temporary activation key for maintenance purposes.  
The temporary activation key can only be used for a limited time period, and can be downloaded from  
the Key Management System in the same way as downloading activation key files.  
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2.1.3 Activation Key File  
2.1.3 Activation Key File  
The corresponding number of IP CO lines and IP telephones or enhanced features can be activated by installing  
the downloaded activation key file(s) in the SD Memory Card of the IPCMPR card using the Maintenance  
Console.  
Installing the Activation Key File in the SD Memory Card  
Make sure to install the Maintenance Console on the PC in advance, and connect the PC to the PBX. For  
details about the Maintenance Console, refer to "Section 4 Guide for the Maintenance Console".  
1. Start the Maintenance Console from the Start menu on the PC.  
2. From the Utility menu, select File Transfer PC to PBX (SD Card).  
A dialog box will be displayed.  
3. Select the file to upload.  
A window showing the upload progress will be displayed.  
While transferring files to the SD memory card, the PBX automatically renames them according to the  
header information.  
A message will be displayed when the transfer is complete.  
4. Click OK.  
5. Under Configuration, click Slot.  
6. Click Activation Key.  
7. For IP Trunk activation key file(s), click Execute.  
A confirmation message will be displayed. Click Yes.  
Notice  
The activation key file can only be installed in the PBX with the MPR ID number entered when the activation  
key file was downloaded. The activation key file cannot be reissued unless the IPCMPR card crashes.  
Note  
It is necessary to restart the PBX to activate the Software Upgrade 01 activation key after performing  
For information about programming activation keys using the Maintenance Console, refer to "3.3 [1-1]  
Slot—Activation Key" in the PC Programming Manual.  
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Section 3  
Installation  
This section describes the procedures to install the  
PBX. Detailed instructions for planning the installation  
site, installing the main unit and optional service cards,  
and cabling of peripheral equipment are provided.  
Further information on peripheral equipment installation  
is included.  
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3.1.1 Before Installation  
3.1 Before Installation  
3.1.1 Before Installation  
Please read the following notes concerning installation and connection before installing the PBX and terminal  
equipment.  
Be sure to comply with all applicable laws, regulations, and guidelines.  
Safety Installation Instructions  
WARNING  
When installing telephone wiring, basic safety precautions should always be followed to reduce  
the risk of fire, electric shock and injury to persons, including the following:  
Never install telephone wiring during a lightning storm.  
Never install telephone jacks in wet locations unless the jack is specifically designed for wet  
locations.  
Never touch uninsulated telephone wires or terminals unless the telephone line has been  
disconnected at the network interface.  
Use caution when installing or modifying telephone lines.  
Anti-static precautions should be taken during installation.  
Installation Precautions  
The PBX is made for 19-inch rack mounting or floor standing, and should be installed in a location where it is  
accessible for inspections and maintenance.  
To prevent malfunction, noise, or discoloration, follow the instructions below:  
WARNING  
Do not install the system in the following locations:  
Areas where shocks or vibrations are frequent or strong. Such activity may lead to the product  
falling over and causing injury, or may impair the product's performance.  
Areas with high amounts of dust. High amounts of dust can lead to fire or electric shock, and  
impair the performance of the product.  
CAUTION  
Do not install the system in the following locations:  
In direct sunlight and hot, cold, or humid places. Temperature range: 0 °C to 40 °C (32 °F to 104 °F)  
Areas where sulfuric gases may be present, such as near thermal springs.  
Near devices that generate high frequencies, such as sewing machines or electric welders.  
Locations where other objects will obstruct the area around the PBX. Be especially careful to leave at  
least 5 cm (2 in) to the sides of the PBX for ventilation.  
Notice  
Do not install the system in the following locations:  
On or near computers, telexes, or other office equipment, as well as microwave ovens or air  
conditioners. (It is preferable not to install the system in the same room as the above equipment.)  
Within 1.8 m (6 ft) of radios and televisions. (Both the PBX and PTs should be at least 1.8 m (6 ft) away  
from such devices.)  
Do not perform the following:  
Do not block the openings of the PBX.  
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3.1.1 Before Installation  
Do not stack up the optional service cards.  
Wiring Precautions  
Be sure to follow these instructions when wiring the unit:  
CAUTION  
Avoid using the same AC outlet for computers, telexes, and other office equipment, as noise generated  
by such equipment may hamper system performance or interrupt the system.  
Unplug the system from its power source when wiring, and plug the system back in only after all wiring  
is completed.  
CO lines should be installed with surge protectors. For details, refer to "3.2.9 Surge Protector  
Notice  
Use 2-pair telephone cables when connecting PTs.  
Use 1-pair telephone cables when connecting SLTs, data terminals, answering machines, computers,  
Voice Processing Systems, etc.  
Mis-wiring may cause the PBX to operate improperly. Refer to Section 3 "Section 3 Installation" when  
wiring the system.  
If an extension does not operate properly, disconnect the telephone from the extension line and connect  
it again, or turn off the PBX using the power switch, then turn it on again.  
Use twisted pair cable for CO line connection.  
To prevent signal noise from interfering with the performance of the product, do not run unshielded  
telephone cables near AC power cables, computer cables, AC power sources, etc. When running  
cables near other noise-generating devices or cables, use shielded telephone cables or shield the  
telephone cables with metal tubing.  
To assure good quality telephone connection, it is recommended new and modifications to existing  
installation of customer premise wiring shall use solid twisted pair copper conductors with minimum 24  
gauge that comply with the electrical specifications for Category 3 wiring as detailed in ANSI/EIA/  
TIA-570A Building Wiring Standards.  
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3.2.1 Unpacking  
3.2 Installation of the PBX  
3.2.1 Unpacking  
Unpack the box and check the items below:  
KX-NCP500  
KX-NCP1000  
Main Unit  
1
2
1
2
1
1
2
1
2
1
Ferrite Core (for the IPCMPR card)  
AC Cord  
19-inch Rack Attachment Bracket  
SD Memory Card  
Screw  
6
6
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3.2.2 Names and Locations  
3.2.2 Names and Locations  
KX-NCP500  
Front  
Back  
A
B
C
D
E
F G  
H
I
J
K
L
KX-NCP1000  
Front  
Back  
A
B
C
D
E
F G  
H
I
J
K
L
A. Small Free Slots  
B. RUN Indicator  
C. Regular Free Slots  
D. ALARM Indicator  
E. IPCMPR Card Slot  
F. MNT Port  
G. LAN Port  
H. Hook Clip  
I. Power Switch  
J. AC Inlet  
K. Ground Terminal  
L. RS-232C Port  
Note  
A Power Supply Unit (PSU) is pre-installed.  
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3.2.3 Frame Ground Connection  
3.2.3 Frame Ground Connection  
1. Loosen the screw.  
2. Insert a grounding wire (user-supplied).  
3. Tighten the screw.  
4. Connect the grounding wire to ground.  
Screw  
Grounding wire  
To ground  
WARNING  
Proper grounding (connection to ground) is very important to reduce the risk to the user of  
electrocution or to protect the PBX from the bad effects of external noise in the case of a  
lightning strike.  
The grounding wire of the AC cable has an effect against external noise and lightning strikes,  
but it may not be enough to protect the PBX. A permanent connection between ground and the  
ground terminal of the PBX must be made.  
CAUTION  
For grounding wire, green-and-yellow insulation is required, and the cross-sectional area of the conductor  
must be more than 0.75 mm2 or 18 AWG.  
Notice  
Be sure to comply with applicable local regulations (e.g., laws, guidelines).  
In most of the continental United States, the ground provided by the "Third wire ground" at the commercial  
power outlet will be satisfactory. However, in a small percentage of cases this ground may be installed  
incorrectly. Therefore, the following test procedure should be performed.  
Test Procedure  
1. Obtain a suitable voltmeter and set it for a possible reading of up to 250 V AC.  
2. Connect the meter probes between the 2 main AC voltage points on the wall outlet. The reading obtained  
should be 108 V AC to 132 V AC.  
3. Move one of the meter probes to the 3rd prong terminal (GND).  
Either the same reading or a reading of 0 volt should be obtained.  
4. If a reading of 0 volt at one terminal and a reading of 108 V AC to 132 V AC at the other terminal is not  
obtained, the outlet is not properly grounded.  
This condition should be corrected by a qualified electrician (per article 250 of the National Electrical Code).  
5. If a reading of 0 volt at one terminal and a reading of 108 V AC to 132 V AC at the other terminal is obtained,  
then set the meter to the "OHMS/RX1" scale, place one probe at the GND Terminal and the other probe  
at the terminal which gave a reading of 0 volt.  
A reading of less than 1 ohm should be obtained. If the reading is not obtained, the outlet is not adequately  
grounded. See qualified electrician.  
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3.2.4 Installing/Removing the Optional Service Cards  
3.2.4 Installing/Removing the Optional Service Cards  
CAUTION  
To protect the back board from static electricity, do not touch parts on the back board in the main unit  
and on the optional service cards. To discharge static electricity, touch ground or wear a grounding  
strap.  
When the  
label is attached to an optional service card (for small free slots), be sure to turn the  
power switch off before installing or removing the card.  
When installing or removing the IPCMPR card, the DC power supply must be turned off.  
Installing/Removing Optional Service Cards  
1. Turn the 2 screws anticlockwise to remove the appropriate slot panel.  
Screws  
2. Insert the card along the guide rails.  
Guide Rail  
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3.2.4 Installing/Removing the Optional Service Cards  
3. Turn the 2 screws clockwise to fix the card in place.  
Screws  
4. To remove the card, reverse the procedure above.  
Note  
Make sure the screws are tightened to ground the card securely.  
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3.2.5 Types of Connectors  
3.2.5 Types of Connectors  
Connector Type  
Pin Number  
Used for  
IPCMPR  
RJ45  
DHLC4 (KX-NCP1170)  
DLC8 (KX-NCP1171)  
DLC16 (KX-NCP1172)  
SLC8 (KX-NCP1173)  
SLC16 (KX-NCP1174)  
LCOT4 (KX-NCP1180)  
T1 (KX-NCP1187)  
1
8
PRI23 (KX-NCP1290)  
(Twisted pair cable)  
DPH4 (KX-TDA0161)  
EIO4 (KX-TDA0164)  
10-pin  
Terminal Terminal  
Block Block  
8-pin  
8
1
10  
1
Main Unit  
RS-232C  
6
9
1
5
(Shielded cable)  
IPCMPR  
Mini Plug  
2
4
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3.2.6 Attaching a Ferrite Core  
3.2.6 Attaching a Ferrite Core  
A ferrite core must be attached when an RJ45 connector is connected to an IPCMPR card.  
Wrap the cable once around the ferrite core, then close the case of the ferrite core. Attach the ferrite core 3  
cm (1-3/16 in) away from the connector. The ferrite core is included with the PBX.  
3 cm  
(1-3/16 in)  
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3.2.7 19-inch Rack Mounting  
3.2.7 19-inch Rack Mounting  
WARNING  
Be careful not to drop any components. Dropping components may damage them or cause an  
injury.  
Only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the  
PBX.  
CAUTION  
When the PBX is mounted on a 19-inch rack, make sure that the installation of the unit does not cause  
the temperature of the rack to exceed its limit.  
If the PBX is not installed properly using the securing correct methods, the PBX may fall causing serious  
damage.  
When this product is no longer in use, make sure to detach it from the rack.  
1. Fix the attachment brackets to the left and right sides of the PBX with 3 screws. ® 1  
2. Place the PBX in the 19-inch rack and fix both attachment brackets to the rack with the rack’s proprietary  
mounting equipment. ® 2  
Attachment Bracket  
2
1
Screw  
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3.2.8 Floor Standing  
3.2.8 Floor Standing  
When installing the PBX on the floor, make sure to follow these instructions.  
WARNING  
Be careful not to drop any components. Dropping components may damage them or cause an  
injury.  
CAUTION  
Make sure that the PBX is placed as indicated in the diagram below. Do not place it on its side or upside  
down.  
Do not block the openings of the PBX. Allow space of at least 20 cm (8 in) above and 10 cm (4 in) at  
the sides of the PBX.  
Make sure that the surface behind the PBX is flat and free of obstacles, so that the openings on the  
back of the PBX will not be blocked.  
Make sure that the surface behind the PBX is not made of wood.  
Floor  
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3.2.9 Surge Protector Installation  
3.2.9 Surge Protector Installation  
CAUTION  
Performing surge protection is essential. Make sure to follow the instructions in this section.  
Overview  
A massive electrical surge can be caused if lightning strikes a telephone cable 10 m (33 ft) above ground, or  
if a telephone line comes into contact with a power line. A surge protector is a device that is connected to a  
CO line to prevent potentially dangerous electrical surges from entering the building via the CO line and  
damaging the PBX and connected equipment.  
To protect the system from electrical surges, we strongly recommend connecting the system to a surge  
protector that meets the following specifications:  
Surge arrestor type: 3-electrode arrestor  
DC spark-over voltage: 230 V  
Maximum peak current: at least 10 kA  
Additionally, proper grounding is very important for the protection of the system (refer to "3.2.3 Frame Ground  
Many countries/areas have regulations requiring surge protection. Be sure to comply with all applicable laws,  
regulations, and guidelines.  
Installation  
CO Line  
CO Line  
CO Line  
Surge  
Protector  
Terminal  
Board  
Extn.  
PBX  
Extn.  
SLT  
PT  
PT-interface CS  
CS  
Frame  
Ground  
Ground  
Extn.: Extension line  
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3.2.9 Surge Protector Installation  
Outside Installation  
(Main Building)  
CO Line  
Surge Protector  
CO Line  
(Another Building)  
SLT  
PT  
Extn.  
PT-interface CS  
Terminal  
Board  
Extn.  
PBX  
Surge  
Protector  
CS  
Extn.  
Extn.  
SLT  
PT  
PT-interface CS  
CS  
Ground  
Extn.: Extension Line  
If you install an extension outside of the building, the following precautions are recommended:  
a. Install the extension wire underground.  
b. Use a conduit to protect the wire.  
Note  
The surge protector for an extension and CS is different from that for CO lines.  
Installation of a Ground Rod  
Surge Protector  
CO Line  
Grounding  
Wire  
PBX  
(Underground)  
Ground Rod  
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3.2.9 Surge Protector Installation  
1. Connect the ground rod to the surge protector using a grounding wire with a cross-sectional area of at least  
1.3 mm2.  
2. Bury the ground rod near the protector. The grounding wire should be as short as possible.  
3. The grounding wire should run straight to the ground rod. Do not run the wire around other objects.  
4. Bury the ground rod at least 50 cm (20 in) underground.  
Note  
The above figures are recommendations only.  
The length of ground rod and the required depth depend on the composition of the soil.  
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3.3.1 IPCMPR Card  
3.3 Information about the Main Processing Card  
3.3.1 IPCMPR Card  
Function  
The IPCMPR card is the preinstalled main processing card with built-in ESVM card feature (2-channel). The  
Virtual Cards (CO line/extension) can be installed in Virtual Slots of the IPCMPR card and can be activated  
with the activation keys. Also, the IPCMPR supports LAN connection so that IP telephones (IP-PTs, IP  
softphones, SIP Extensions) and PCs can be connected on a private IP network.  
Mountable Cards  
SD Memory Card  
Slot Cover  
System Initialize  
Switch  
MNT Port  
LAN Port  
BGM/MOH  
Pager  
MPR ID Number  
LEDs  
Reset Button  
MNT Port LAN Port  
LEDs  
To PC  
To LAN  
3
2
4
SD Memory  
Card  
5
1
Note  
Make sure to use the MNT port for PC connection, and the LAN port for LAN connection.  
The maximum length of the cable to be connected to the IPCMPR card is 100 m (328 ft).  
When connecting the RJ45 connector, attach the ferrite core included with the PBX. Refer to  
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3.3.1 IPCMPR Card  
For details about connecting peripherals, refer to "3.10.1 Connection of Peripherals"  
Portions of this product contains software of Datalight, Inc. Copyright 1993–2000 Datalight,Inc., All  
Rights Reserved.  
WARNING  
A lithium battery is used in the IPCMPR card. There is a risk of explosion if the battery is replaced  
with the incorrect type. Dispose of used batteries according to the manufacturer’s instructions.  
CAUTION  
The SD Memory Card contains software for all the processes of the PBX and all the customer data. It  
can be easily removed and taken away from the PBX by a third party. Therefore, do not allow  
unauthorized access to prevent data leakage.  
Do not remove the SD Memory Card while power is supplied to the PBX. Doing so may cause the PBX  
to fail to start when you try to restart the system.  
To prevent data leakage, render the SD Memory Card physically unusable before disposal.  
Notice  
Use only the SD Memory Card included with the PBX.  
The SD Memory Card must be inserted in the SD Memory Card slot of the IPCMPR card before startup.  
Pin Assignments  
MNT Port/LAN Port (10BASE-T/100BASE-TX)  
No.  
Signal Name  
Input (I)/Output (O)  
Function  
1
TPO+  
O
O
I
Transmit data+  
Transmit data-  
Receive data+  
2
TPO-  
3
TPI+  
4-5  
6
Reserved  
TPI-  
I
1
8
Receive data-  
7-8  
Reserved  
LED Indications  
Indication  
Color  
Description  
BATT ALARM  
Red  
Battery alarm indication  
OFF: Normal  
ON: Alarm  
SD ACCESS  
Green  
SD memory card status  
ON: Accessing  
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3.3.1 IPCMPR Card  
Indication  
Color  
Description  
10BASE-T/  
MNT  
2 LINK Green  
Link status indication  
100BASE-TX  
OFF: Off-line  
ON: Linked normally  
Flashing: In communication  
100  
Yellow  
Data transmission speed indication  
OFF: 10 Mbps  
ON: 100 Mbps  
LAN  
1 LINK Green  
Link status indication  
OFF: Off-line  
ON: Linked normally  
Flashing: In communication  
100  
Yellow  
Data transmission speed indication  
OFF: 10 Mbps  
ON: 100 Mbps  
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3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card (KX-TDE0111)  
3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and  
DSP64 Card (KX-TDE0111)  
Function  
DSP4:  
4-channel digital signal processor card with a 4-Channel IP Trunk activation key and a  
8-Channel IP Proprietary Telephone activation key preinstalled. Compliant with ITU-T G.  
729A and G.711 codec methods. To be mounted on the IPCMPR card.  
DSP16:  
DSP64:  
16-channel digital signal processor card with a 4-Channel IP Trunk activation key and an  
8-Channel IP Proprietary Telephone activation key preinstalled. Compliant with ITU-T G.  
729A and G.711 codec methods. To be mounted on the IPCMPR card.  
64-channel digital signal processor card with four 4-Channel IP Trunk activation keys and  
four 8-Channel IP Proprietary Telephone activation keys preinstalled. Compliant with  
ITU-T G.729A and G.711 codec methods. To be mounted on the IPCMPR card.  
Screws  
inside  
DSP4 Card/  
DSP16 Card/  
DSP64 Card  
Accessories and User-supplied Items  
Accessories (included): Screws ´ 3  
User-supplied (not included): none  
Note  
Depending on the number and the type of IP CO lines and IP telephones you wish to use, required  
activation keys are determined, and the DSP4, DSP16, or DSP64 card is selected to be installed.  
If the preinstalled activation keys on the DSP cards are not enough for the desired configuration, you  
need to purchase activation key codes. For details about the activation keys, refer to "2.1 Information  
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3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card (KX-TDE0111)  
When installing the DSP card, hold down the shaded areas of the card to connect it firmly.  
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3.3.3 RMT Card (KX-TDA0196)  
3.3.3 RMT Card (KX-TDA0196)  
Function  
Analog modem card for remote communication with the PBX. ITU-T V.90 support. To be mounted on the  
IPCMPR card.  
Screws  
inside  
RMT Card  
IPCMPR Card  
Accessories and User-supplied Items  
Accessories (included): Screws ´ 2  
User-supplied (not included): none  
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3.4.1 Virtual Cards  
3.4 Information about the Virtual Cards  
3.4.1 Virtual Cards  
Function  
Virtual Cards are included with the IPCMPR card and can be activated with the appropriate activation key (Only  
V-IPCS4 cards can be activated without activation keys). By installing Virtual Cards in the Virtual Slots of the  
IPCMPR card using the Maintenance Console, IP CO lines, IP extensions, and IP-CSs can be used via the  
IPCMPR card.  
Virtual Card  
Description  
Virtual 16-Channel VoIP Gateway Card Virtual Card for 16-channel H.323 CO line. Compliant with VoIP  
(V-IPGW16)  
H.323 V.5 protocol. Also supports T.38 protocol.  
Virtual 16-Channel SIP CO Line Card  
(V-SIPGW16)  
Virtual Card for 16-channel SIP CO line. Compliant with RFC  
3261, 3262, 3264, 3311, 3581, 3960 and 4028 protocols. Also  
supports T.38 protocol.  
Virtual 32-Channel VoIP Extension  
Card (V-IPEXT32)  
Virtual Card for 32 VoIP extensions. Compliant with Panasonic  
proprietary protocol.  
Virtual 32-Channel SIP Extension Card Virtual Card for 32 SIP Extensions. Compliant with RFC 3261,  
(V-SIPEXT32)  
3264, 3310, 2327 and 4028 protocols.  
Virtual 4 IP Cell Station Interface Card  
(V-IPCS4)  
Virtual Card for 4 IP-CSs. Compliant with ITU-T G.729A and  
G.711 codec methods.  
Example: Virtual Cards in the Virtual Slots of the KX-NCP1000  
V-IPCS4  
Virtual Extension Slots  
IPCMPR Card  
Virtual CO Line Slots  
Virtual Slots  
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3.5.1 LCOT4 Card (KX-NCP1180)  
3.5 Information about the Physical CO Line Cards  
3.5.1 LCOT4 Card (KX-NCP1180)  
Function  
4-port analog CO line card with Caller ID (FSK/DTMF) and 1 power failure transfer (PFT) port.  
RJ45 LED  
To CO line  
Accessories and User-supplied Items  
Accessories (included): none  
User-supplied (not included): RJ45 connector  
CAUTION  
To reduce the risk of fire, use only No.26 AWG or larger (e.g., 24 AWG) UL Listed or CSA Certified  
Telecommunication Line Cord.  
Note  
For details about power failure transfer, refer to "3.12.1 Power Failure Connections".  
Pin Assignments  
RJ45 Connector  
No.  
Signal Name  
Function  
1-3  
4
Reserved  
R T  
R
Ring  
Tip  
1
8
5
T
6-8  
Reserved  
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3.5.1 LCOT4 Card (KX-NCP1180)  
LED Indications  
Indication  
Color  
Description  
CARD STATUS  
Green/Red  
Card status indication  
OFF: Power Off  
Green ON: Normal (all ports are idle)  
Green Flashing (60 times per minute): Normal (a port is in use)  
Red ON: Fault (includes reset)  
Red Flashing (60 times per minute): Out of Service  
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3.5.2 T1 Card (KX-NCP1187)  
3.5.2 T1 Card (KX-NCP1187)  
Function  
1-port T1 CO line card. EIA/TIA standard compliant.  
LEDs RJ45  
A
B
To NT1  
Accessories and User-supplied Items  
Accessories (included): none  
User-supplied (not included): RJ45 connector  
CAUTION  
Connect this optional service card to the CO line through NT1; do not connect to the CO line directly.  
T1 ports are SELV ports and should only be connected to SELV services.  
Note  
T1 Card must be installed behind an FCC registered and UL or CSA-NRTL listed CSU.  
Switch Settings  
Switch  
Type  
Usage and Status Definition  
A/B  
Slide  
Keep the switch at default A position. Do not change the position  
of this switch.  
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3.5.2 T1 Card (KX-NCP1187)  
Pin Assignments  
RJ45 Connector  
No.  
Signal Name  
Level [V]  
Function  
1
2
3
4
RX+  
(+)  
(-)  
Receive data (+)  
Receive data (-)  
RX-  
Reserved  
TX-  
(-)  
(+)  
Transmit data (-)  
Transmit data (+)  
1
8
5
TX+  
6-8  
Reserved  
LED Indications  
Indication  
Color  
Description  
Card status indication  
CARD STATUS  
Green/Red  
OFF: Power Off  
Green ON: Normal (all ports are idle)  
Green Flashing (60 times per minute): Normal (a port is in use)  
Red ON: Fault (includes reset)  
Red Flashing (60 times per minute): Out of Service  
SYNC-ERR  
RAI  
Red  
Red  
Non-synchronization status indication  
OFF: Normal  
ON: Out of synchronization  
RAI signal status indication  
OFF: Normal  
ON: Alarm (Clock Slave)  
Flashing (60 times per minute): Alarm (Clock Master)  
AIS  
Red  
AIS status indication  
OFF: Normal  
ON: Alarm  
SYNC  
Green  
Synchronization status indication  
OFF: Not synchronized  
ON: Synchronized  
Flashing (60 times per minute): Synchronized (Clock Master)  
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3.5.3 PRI23 Card (KX-NCP1290)  
3.5.3 PRI23 Card (KX-NCP1290)  
Function  
1-port ISDN Primary Rate Interface card (23B channels). NI (North American standard ISDN protocol)  
compliant.  
RJ45  
B
A
To NT1/Extension  
LEDs  
Accessories and User-supplied Items  
Accessories (included): none  
User-supplied (not included): RJ45 connector  
CAUTION  
Connecting this optional service card to the CO line through an NT1; do not connect to the U interface  
of the CO line directly.  
PRI ports are SELV ports and should only be connected to SELV services.  
Note  
Switch Settings  
Switch  
Type  
Usage and Status Definition  
A/B  
Slide  
Keep the switch at default A position. Do not change the position  
of this switch.  
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3.5.3 PRI23 Card (KX-NCP1290)  
Pin Assignments  
RJ45 Connector  
No.  
Signal Name  
Level [V]  
Function  
1
2
3
4
RX+  
(+)  
(-)  
Receive data (+)  
Receive data (-)  
RX-  
Reserved  
TX-  
(-)  
(+)  
Transmit data (-)  
Transmit data (+)  
1
8
5
TX+  
6-8  
Reserved  
LED Indications  
Indication  
Color  
Description  
Card status indication  
CARD STATUS  
Green/Red  
OFF: Power Off  
Green ON: Normal (all ports are idle)  
Green Flashing (60 times per minute): Normal (a port is in use)  
Red ON: Fault (includes reset)  
Red Flashing (60 times per minute): Out of Service  
SYNC-ERR  
RAI  
Red  
Red  
Non-synchronization status indication  
OFF: Normal  
ON: Out of synchronization  
RAI signal status indication  
OFF: Normal  
ON: Alarm (Clock Slave)  
Flashing (60 times per minute): Alarm (Clock Master)  
AIS  
Red  
AIS status indication  
OFF: Normal  
ON: Alarm  
SYNC  
Green  
Synchronization status indication  
OFF: Not synchronized  
ON: Synchronized  
Flashing (60 times per minute): Synchronized (Clock Master)  
D-LINK  
Green  
Data link status indication  
OFF: Not established  
ON: Established  
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3.6.1 DHLC4 Card (KX-NCP1170)  
3.6 Information about the Physical Extension Cards  
3.6.1 DHLC4 Card (KX-NCP1170)  
Function  
4-port digital hybrid extension card for DPTs, APTs, SLTs, DSS consoles, and PT-interface CSs, with Caller  
ID (FSK) and 1 power failure transfer (PFT) port.  
RJ45 LED  
To extensions  
Accessories and User-supplied Items  
Accessories (included): none  
User-supplied (not included): RJ45 connector  
Note  
For details about power failure transfer, refer to "3.12.1 Power Failure Connections".  
Pin Assignments  
RJ45 Connector  
No.  
Signal Name  
Function  
1-2  
3
Reserved  
D1  
T
D1  
Data port (High)  
R
D2  
4
T
Tip  
5
R
Ring  
1
8
6
D2  
Data port (Low)  
7-8  
Reserved  
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3.6.1 DHLC4 Card (KX-NCP1170)  
LED Indications  
Indication  
Color  
Description  
CARD STATUS  
Green/  
Card status indication  
Orange/Red  
OFF: Power Off  
Green ON: Normal (all ports are idle)  
Green Flashing (60 times per minute): Normal (a port is in use)  
Orange Flashing: Detection of PT-interface CS connection (when  
starting up the PT-interface CS)  
Red ON: Fault (includes reset)  
Red Flashing (60 times per minute): Out of Service  
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3.6.2 DLC8 Card (KX-NCP1171)  
3.6.2 DLC8 Card (KX-NCP1171)  
Function  
8-port digital extension card for DPTs, DSS consoles, and PT-interface CSs.  
LED  
RJ45  
To extensions  
Accessories and User-supplied Items  
Accessories (included): none  
User-supplied (not included): RJ45 connector  
Pin Assignments  
RJ45 Connector  
No.  
Signal Name  
Function  
1-2  
3
Reserved  
D1  
D1 D2  
Data port (High)  
4-5  
6
Reserved  
D2  
1
8
Data port (Low)  
7-8  
Reserved  
LED Indications  
Indication  
Color  
Description  
Card status indication  
CARD STATUS  
Green/  
Orange/Red  
OFF: Power Off  
Green ON: Normal (all ports are idle)  
Green Flashing (60 times per minute): Normal (a port is in use)  
Orange Flashing: Detection of PT-interface CS connection (when  
starting up the PT-interface CS)  
Red ON: Fault (includes reset)  
Red Flashing (60 times per minute): Out of Service  
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3.6.3 DLC16 Card (KX-NCP1172)  
3.6.3 DLC16 Card (KX-NCP1172)  
Function  
16-port digital extension card for DPTs, DSS consoles, and PT-interface CSs.  
LED  
RJ45  
To extensions  
Accessories and User-supplied Items  
Accessories (included): none  
User-supplied (not included): RJ45 connector  
Pin Assignments  
RJ45 Connector  
No.  
Signal Name  
Function  
1-2  
3
Reserved  
D1  
D1 D2  
Data port (High)  
4-5  
6
Reserved  
D2  
1
8
Data port (Low)  
7-8  
Reserved  
LED Indications  
Indication  
Color  
Description  
Card status indication  
CARD STATUS  
Green/  
Orange/Red  
OFF: Power Off  
Green ON: Normal (all ports are idle)  
Green Flashing (60 times per minute): Normal (a port is in use)  
Orange Flashing: Detection of PT-interface CS connection (when  
starting up the PT-interface CS)  
Red ON: Fault (includes reset)  
Red Flashing (60 times per minute): Out of Service  
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3.6.4 SLC8 Card (KX-NCP1173)  
3.6.4 SLC8 Card (KX-NCP1173)  
Function  
8-port extension card for SLTs with Caller ID (FSK).  
LED  
RJ45  
To extensions  
Accessories and User-supplied Items  
Accessories (included): none  
User-supplied (not included): RJ45 connector  
Pin Assignments  
RJ45 Connector  
No.  
Signal Name  
Function  
1-3  
4
Reserved  
T R  
T
Tip  
Ring  
1
8
5
R
6-8  
Reserved  
LED Indications  
Indication  
Color  
Green/Red  
Description  
Card status indication  
CARD  
STATUS  
OFF: Power Off  
Green ON: Normal (all ports are idle)  
Green Flashing (60 times per minute): Normal (a port is in use)  
Red ON: Fault (includes reset)  
Red Flashing (60 times per minute): Out of Service  
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3.6.5 SLC16 Card (KX-NCP1174)  
3.6.5 SLC16 Card (KX-NCP1174)  
Function  
16-port extension card for SLTs with Caller ID (FSK).  
LED  
RJ45  
To extensions  
Accessories and User-supplied Items  
Accessories (included): none  
User-supplied (not included): RJ45 connector  
Pin Assignments  
RJ45 Connector  
No.  
Signal Name  
Function  
1-3  
4
Reserved  
T R  
T
Tip  
Ring  
1
8
5
R
6-8  
Reserved  
LED Indications  
Indication  
Color  
Green/Red  
Description  
Card status indication  
CARD STATUS  
OFF: Power Off  
Green ON: Normal (all ports are idle)  
Green Flashing (60 times per minute): Normal (a port is in use)  
Red ON: Fault (includes reset)  
Red Flashing (60 times per minute): Out of Service  
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3.7.1 OPB3 Card (KX-NCP1190)  
3.7 Information about the Other Physical Cards  
3.7.1 OPB3 Card (KX-NCP1190)  
Function  
Optional 3-slot base card for mounting a maximum of 3 option cards from the following:  
DPH4 card  
EIO4 card  
ECHO16 card  
MSG4 card  
ESVM4 card  
LED  
Accessories and User-supplied Items  
Accessories (included): none  
User-supplied (not included): none  
WARNING  
A lithium battery is used in the OPB3 card. There is a risk of explosion if the battery is replaced  
with the incorrect type. Dispose of used batteries according to the manufacturer’s instructions.  
LED Indications  
Indication  
Color  
Description  
CARD STATUS  
Green/Red  
Card status indication  
OFF: Power Off  
Green ON: Normal (all ports are idle)  
Green Flashing (60 times per minute): Normal (a port is in use)  
Red ON: Fault (includes reset)  
Red Flashing (60 times per minute): Out of Service  
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3.7.2 DPH4 Card (KX-TDA0161)  
3.7.2 DPH4 Card (KX-TDA0161)  
Function  
4-port doorphone card for 4 doorphones and 4 door openers. To be mounted on the OPB3 card.  
Fully insert the connectors through  
the panel openings.  
Screw  
8-pin  
DPH4 Card  
To door openers  
To doorphones  
10-pin  
OPB3 Card  
2
1
Accessories and User-supplied Items  
Accessories (included): Screws ´ 3, 10-pin terminal block ´ 1, 8-pin terminal block ´ 1  
User-supplied (not included): Copper wire  
Note  
For details about connection to doorphones and door openers, refer to "3.9.1 Connection of Doorphones,  
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3.7.2 DPH4 Card (KX-TDA0161)  
Pin Assignments  
8-pin Terminal Block  
No.  
Signal Name Function  
1
2
3
4
5
6
7
8
DP4  
Doorphone 4 transmit  
com4  
DP3  
Doorphone 4 receive  
Doorphone 3 transmit  
Doorphone 3 receive  
Doorphone 2 transmit  
Doorphone 2 receive  
Doorphone 1 transmit  
Doorphone 1 receive  
8
1
com3  
DP2  
com2  
DP1  
com1  
10-pin Terminal Block  
No.  
Signal Name Function  
1-2  
3
Reserved  
OP4b  
OP4a  
OP3b  
OP3a  
OP2b  
OP2a  
OP1b  
OP1a  
Door opener 4  
Door opener 4 com  
Door opener 3  
Door opener 3 com  
Door opener 2  
Door opener 2 com  
Door opener 1  
Door opener 1 com  
4
10  
1
5
6
7
8
9
10  
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3.7.3 EIO4 Card (KX-TDA0164)  
3.7.3 EIO4 Card (KX-TDA0164)  
Function  
4-port external input/output card. To be mounted on the OPB3 card.  
Fully insert the connectors through  
the panel openings.  
Screw  
8-pin  
EIO4 Card  
To external relays  
To external sensors  
10-pin  
OPB3 Card  
2
1
Accessories and User-supplied Items  
Accessories (included): Screws ´ 3, 10-pin terminal block ´ 1, 8-pin terminal block ´ 1  
User-supplied (not included): Copper wire  
Note  
For details about connection to external sensors and external relays, refer to "3.9.1 Connection of  
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3.7.3 EIO4 Card (KX-TDA0164)  
Pin Assignments  
8-pin Terminal Block  
No.  
Signal Name  
Function  
1
2
3
4
5
6
7
8
C4b  
C4a  
C3b  
C3a  
C2b  
C2a  
C1b  
C1a  
Control 4  
Control 4 com  
Control 3  
8
1
Control 3 com  
Control 2  
Control 2 com  
Control 1  
Control 1 com  
10-pin Terminal Block  
No.  
Signal Name  
Function  
1-2  
3
Reserved  
OP4b  
OP4a  
OP3b  
OP3a  
OP2b  
OP2a  
OP1b  
OP1a  
Opener 4  
4
Opener 4 com  
Opener 3  
10  
1
5
6
Opener 3 com  
Opener 2  
7
8
Opener 2 com  
Opener 1  
9
10  
Opener 1 com  
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3.7.3 EIO4 Card (KX-TDA0164)  
External Sensor  
Power to the external sensor is provided from the EIO4 card and must be grounded through the EIO4 card as  
indicated in the diagram below. A pair of "sensor" and "common" lines are connected to the EIO4 card for each  
external sensor. The PBX detects input from the sensor when the signal is under 100 W.  
Connection Diagram  
PBX  
OPB3  
External Sensor  
+5V  
EIO4  
+5V  
33  
sensor  
10K  
I/O  
33  
4.7K  
common  
4.7K  
External Relay  
Current Limit: 24 V DC/30 V AC, 1 A maximum  
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3.7.4 ECHO16 Card (KX-TDA0166)  
3.7.4 ECHO16 Card (KX-TDA0166)  
Function  
16-channel card for echo cancellation during conferences. To be mounted on the OPB3 card.  
Screws  
inside  
ECHO16 Card  
OPB3 Card  
Accessories and User-supplied Items  
Accessories (included): Screws ´ 3  
User-supplied (not included): none  
Note  
To establish a conference call involving 6 to 8 parties, install an ECHO16 card and enable echo cancellation  
for conferences using the Maintenance Console. For details, refer to " Echo Cancel—Conference" in  
"4.18 [2-9] System Options" of the PC Programming Manual.  
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3.7.5 MSG4 Card (KX-TDA0191)  
3.7.5 MSG4 Card (KX-TDA0191)  
Function  
4-channel message card. To be mounted on the OPB3 card.  
Screws  
inside  
MSG4 Card  
OPB3 Card  
Accessories and User-supplied Items  
Accessories (included): Screws ´ 3  
User-supplied (not included): none  
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3.7.6 ESVM4 Card (KX-TDA0194)  
3.7.6 ESVM4 Card (KX-TDA0194)  
Function  
4-channel simplified voice message card for Simplified Voice Message feature. Also supports MSG card  
features. To be mounted on the OPB3 card.  
Screws  
inside  
ESVM4 Card  
OPB3 Card  
Accessories and User-supplied Items  
Accessories (included): Screws ´ 3  
User-supplied (not included): none  
CAUTION  
When installing/uninstalling an ESVM card, be careful not to damage the chips around the connection  
parts. Doing so may cause severe damage to the ESVM card.  
Notice  
When replacing an ESVM card, ensure that the status of the OPB3 card is In Service (INS), and then  
initialize the ESVM card. For details about the initialization procedure, refer to "2.5.4 Tool—Simplified  
Voice Message—Delete All Recording" in the PC Programming Manual.  
When installing an ESVM card for the first time on an OPB3 card that is already installed in the PBX,  
do not remove the OPB3 card from the PBX until the card status becomes INS.  
After installing the OPB3 card, with an ESVM card mounted, for the first time, do not remove the  
OPB3 card from the PBX until the card status becomes INS.  
Note  
When using an ESVM card for the SVM feature, it must be mounted on sub-slot 3 (leftmost slot) of the  
OPB3 card.  
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3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable)  
3.8 Connection of Extensions  
3.8.1 Maximum Cabling Distances of the Extension Wiring  
(Twisted Cable)  
Cable  
Maximum Distance  
222 m (728 ft)  
PT-interface CS  
26 AWG:  
24 AWG:  
22 AWG:  
CAT 5:  
347 m (1138 ft)  
500 m (1640 ft)  
347 m (1138 ft)  
KX-DT300 Series DPT  
Cable  
Maximum Distance  
500 m (1640 ft)  
720 m (2362 ft)  
830 m (2723 ft)  
720 m (2362 ft)  
26 AWG:  
24 AWG:  
22 AWG:  
CAT 5:  
Cable  
Maximum Distance  
500 m (1640 ft)  
720 m (2362 ft)  
830 m (2723 ft)  
720 m (2362 ft)  
KX-T7600 Series DPT  
26 AWG:  
24 AWG:  
22 AWG:  
CAT 5:  
Other PT (DPT/APT)  
and DSS Console  
Cable  
Maximum Distance  
140 m (459 ft)  
229 m (751 ft)  
360 m (1181 ft)  
229 m (751 ft)  
26 AWG:  
24 AWG:  
22 AWG:  
CAT 5:  
Cable  
Maximum Distance  
698 m (2289 ft)  
1128 m (3700 ft)  
1798 m (5897 ft)  
1128 m (3700 ft)  
26 AWG:  
24 AWG:  
22 AWG:  
CAT 5:  
SLT  
* The maximum cabling distance from the PBX is the same even when the KX-DT300/KX-T7600 series DPT  
is the master DPT on the Digital XDP connection.  
Notice  
The maximum cabling distance may vary depending on the conditions.  
PT-interface  
CS  
DSS  
Console  
DPT  
APT  
SLT  
DHLC4 Card  
ü
ü
ü
ü
ü
ü
SLC16, SLC8 Cards  
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3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable)  
PT-interface  
DSS  
Console  
DPT  
APT  
SLT  
CS  
DLC16, DLC8 Cards  
ü
ü
ü
"ü" indicates that the extension card supports the terminal.  
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3.8.2 Parallel Connection of the Extensions  
3.8.2 Parallel Connection of the Extensions  
Any SLT can be connected in parallel with an APT or a DPT as follows.  
Note  
In addition to an SLT, an answering machine, a fax machine or a modem (PC) can be connected in parallel  
with an APT or a DPT.  
With APT  
For parallel connection, eXtra Device Port (XDP) mode must be disabled for that port through system  
programming. Refer to "13.1.2 Paralleled Telephone" and "5.1.7 Extension Port Configuration" in the Feature  
Manual for further information.  
To DHLC4 card  
Modular  
T-Adaptor  
2-conductor wiring cord  
Connect pins "T" and "R".  
4-conductor wiring cord  
Connect pins "T", "R", "D1",  
and "D2".  
APT  
SLT  
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3.8.2 Parallel Connection of the Extensions  
With DPT  
Parallel mode or eXtra Device Port (XDP) mode can be selected through system programming.  
If XDP mode is enabled through system programming, parallel connection is not possible. Refer to  
"13.1.2 Paralleled Telephone" and "5.1.7 Extension Port Configuration" in the Feature Manual for further  
information.  
Using a Modular T-Adaptor  
To DHLC4 card  
Modular  
T-Adaptor  
2-conductor wiring cord  
Connect pins "T" and "R".  
4-conductor wiring cord  
Connect pins "D1" and  
"D2".  
DPT  
SLT  
Using an EXtra Device Port  
With KX-DT300 Series DPT (except KX-DT321)  
To DHLC4 card  
2-conductor wiring cord  
Connect pins "T" and "R".  
4-conductor wiring cord  
Connect pins "T", "R",  
"D1" and "D2".  
DPT  
SLT  
TO MAIN UNIT TO TEL  
/ PABX  
To DHLC4 card  
To SLT  
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3.8.2 Parallel Connection of the Extensions  
With KX-T7600 Series DPT (except KX-T7665)  
To DHLC4 card  
2-conductor wiring cord  
Connect pins "T" and "R".  
4-conductor wiring cord  
Connect pins "T", "R",  
"D1" and "D2".  
DPT  
SLT  
TO MAIN UNIT TO TEL  
/ PABX  
To DHLC4 card  
To SLT  
With Other DPT  
To DHLC4 card  
2-conductor wiring cord  
Connect pins "T" and "R".  
4-conductor wiring cord  
Connect pins "T", "R",  
"D1" and "D2".  
DPT  
SLT  
TO TEL  
TO EMSS or TO MAIN UNIT  
To DHLC4 card  
To SLT  
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3.8.3 Digital EXtra Device Port (Digital XDP) Connection  
3.8.3 Digital EXtra Device Port (Digital XDP) Connection  
A DPT can be connected to another DPT on the Digital XDP connection. In addition, if the DPT is connected  
to a DHLC4 card, it can also have an SLT connected in Parallel mode or XDP mode.  
Note  
Both DPTs must be KX-DT300/KX-T7600 series DPTs (except KX-T7640). Note that the KX-T7667  
can only be connected as a slave DPT.  
Bluetooth® Modules or USB Modules must not be connected to DPTs in the Digital XDP connection.  
Parallel mode or XDP mode can be selected through system programming.  
If XDP mode is enabled through system programming, parallel connection is not possible. Refer to  
"13.1.2 Paralleled Telephone" and "5.1.7 Extension Port Configuration" in the Feature Manual for  
further information.  
With KX-DT300 Series DPT  
Using a Modular T-Adaptor  
To DLC8/DLC16 card  
Modular  
T-Adaptor  
To DHLC4 card  
(for connection of SLT)  
2-conductor wiring cord  
Connect pins "T" and "R".  
4-conductor wiring cord  
Connect pins "D1" and "D2".  
4-conductor wiring cord  
Connect pins "D1" and  
"D2".  
SLT  
Master DPT  
Slave DPT  
Back View of DPTs  
TO MAIN UNIT  
/ PABX  
Cable  
Maximum Distance  
TO TEL  
26 AWG: 30 m (98 ft)  
24 AWG: 50 m (164 ft)  
22 AWG: 60 m (196 ft)  
CAT 5:  
50 m (164 ft)  
Master DPT  
Slave DPT  
TO MAIN UNIT  
/ PABX  
To DLC8/DLC16 card  
To DHLC4 card  
(for connection of SLT)  
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3.8.3 Digital EXtra Device Port (Digital XDP) Connection  
Using an EXtra Device Port  
To DLC8/DLC16 card  
4-conductor wiring cord  
Connect pins "T", "R", 2-conductor wiring cord  
"D1" and "D2". Connect pins "T" and "R".  
To DHLC4 card  
(for connection of SLT)  
4-conductor wiring cord  
Connect pins "T", "R",  
"D1" and "D2".  
Master DPT  
Slave DPT  
SLT  
Back View of DPTs  
TO MAIN UNIT  
/ PABX  
Cable  
Maximum Distance  
TO TEL  
26 AWG: 30 m (98 ft)  
24 AWG: 50 m (164 ft)  
22 AWG: 60 m (196 ft)  
CAT 5:  
50 m (164 ft)  
Master DPT  
Slave DPT  
TO MAIN UNIT  
/ PABX  
TO TEL  
To DLC8/DLC16 card  
To SLT  
To DHLC4 card  
(for connection of SLT)  
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3.8.3 Digital EXtra Device Port (Digital XDP) Connection  
With KX-T7600 Series DPT  
Using a Modular T-Adaptor  
To DLC8/DLC16 card  
Modular  
T-Adaptor  
To DHLC4 card  
(for connection of SLT)  
2-conductor wiring cord  
Connect pins "T" and "R".  
4-conductor wiring cord  
Connect pins "D1" and "D2".  
4-conductor wiring cord  
Connect pins "D1" and  
"D2".  
SLT  
Master DPT  
Slave DPT  
Back View of DPTs  
TO TEL  
TO MAIN UNIT  
/ PABX  
Cable  
Maximum Distance  
26 AWG: 30 m (98 ft)  
24 AWG: 50 m (164 ft)  
22 AWG: 60 m (196 ft)  
CAT 5:  
50 m (164 ft)  
TO MAIN UNIT  
/ PABX  
Master DPT  
Slave DPT  
To DLC8/DLC16 card  
To DHLC4 card  
(for connection of SLT)  
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3.8.3 Digital EXtra Device Port (Digital XDP) Connection  
Using an EXtra Device Port  
To DLC8/DLC16 card  
4-conductor wiring cord  
Connect pins "T", "R", 2-conductor wiring cord  
"D1" and "D2". Connect pins "T" and "R".  
To DHLC4 card  
(for connection of SLT)  
4-conductor wiring cord  
Connect pins "T", "R",  
"D1" and "D2".  
Master DPT  
Slave DPT  
SLT  
Back View of DPTs  
TO MAIN UNIT  
/ PABX  
TO TEL  
Cable  
Maximum Distance  
26 AWG: 30 m (98 ft)  
24 AWG: 50 m (164 ft)  
22 AWG: 60 m (196 ft)  
CAT 5:  
50 m (164 ft)  
TO MAIN UNIT  
/ PABX  
TO TEL  
Master DPT  
Slave DPT  
To DLC8/DLC16 card  
To SLT  
To DHLC4 card  
(for connection of SLT)  
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3.8.4 First Party Call Control CTI Connection  
3.8.4 First Party Call Control CTI Connection  
CTI connection between a PC and a KX-DT343/KX-DT346/KX-T7633/KX-T7636 DPT provides first party call  
control. The CTI connection is made via a USB interface (version 2.0), and uses the TAPI 2.1 protocol.  
A USB Module must be connected to the DPTs.  
Note  
The operating system of the PC required for first party call control depends on your CTI application  
software. For details, refer to the manual for your CTI application software.  
KX-DT343/KX-DT346  
USB Port  
USB Cable  
USB Module  
To PC  
KX-T7633/KX-T7636  
To PC  
USB Port  
USB Cable  
USB Module  
Note  
The maximum length of the USB cable is 3 m (9 ft 10 in).  
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3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays  
3.9 Connection of Doorphones, Door Openers,  
External Sensors, and External Relays  
3.9.1 Connection of Doorphones, Door Openers, External  
Sensors, and External Relays  
The PBX supports a maximum of 16 doorphones, 16 door openers, 16 external sensors, and 16 external relays.  
Note  
Doorphones, door openers, external sensors, and external relays are user-supplied.  
Maximum Cabling Distance  
Cable  
Maximum Distance  
70 m (230 ft)  
Doorphone  
26 AWG:  
24 AWG:  
22 AWG:  
CAT 5:  
113 m (371 ft)  
180 m (590 ft)  
113 m (371 ft)  
Door Opener  
External Sensor/  
External Relay Device  
Installing the Doorphone (KX-T30865/KX-T7765/KX-T7775)  
Note  
The illustrations shown in the installation procedure are based on the KX-T30865.  
For details about the installation of the KX-T7775, refer to the Operating Instructions of the  
KX-T7775.  
1. Loosen the screw to separate the doorphone into 2 halves.  
Panasonic  
Screw  
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3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays  
Note for KX-T7765 Users  
When loosening/tightening the screw, do not scratch the cabinet wall with the driver shaft.  
Cabinet Wall  
2. Pass the wires through the hole in the base cover, and attach the base cover to a wall using 2 screws.  
Screw  
To 8-pin terminal block  
Note  
Two kinds of screws are included with the doorphone. Please choose the appropriate kind for your wall  
type.  
: when a doorphone plate has been fixed to the wall  
: when you wish to install the doorphone directly onto the wall  
3. Connect the wires to the screws located in the back cover.  
To 8-pin terminal block  
4. Re-attach the 2 halves and re-insert the screw.  
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3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays  
Connection  
Use 8-pin and 10-pin terminal blocks (included with the card) for connection.  
1. While pressing down on the hole at the top of the terminal block using a screwdriver, insert the wire into  
the side hole as shown below. Repeat this procedure for other doorphones, door openers, external sensors,  
and external relays.  
Doorphone  
Door Opener  
External Sensor/  
External Relay Device  
2. Attach the terminal blocks to the connectors of the DPH4/EIO4 card on the PBX.  
To doorphones/door openers/  
external sensors/external relays  
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3.10.1 Connection of Peripherals  
3.10 Connection of Peripherals  
3.10.1 Connection of Peripherals  
Maximum Distance  
5 m (16 ft)  
Cable  
Maximum Distance  
26 AWG: 10 m (32 ft)  
PC  
24 AWG: 10 m (32 ft)  
22 AWG: 10 m (32 ft)  
CAT 5:  
10 m (32 ft)  
MNT Port  
Cable  
Maximum Distance  
BGM  
26 AWG: 10 m (32 ft)  
Music on Hold  
24 AWG: 10 m (32 ft)  
22 AWG: 10 m (32 ft)  
CAT 5:  
10 m (32 ft)  
Pager:  
Amplifier/Speaker  
RS-232C  
Maximum Distance  
2 m (6 ft)  
Back  
PC  
Printer  
PC (via MNT Port)  
A PC can be connected to the PBX via the MNT port of the IPCMPR card. It is used for system programming,  
diagnostics and external system database storage (save/load) functions.  
Pin Assignments  
No.  
Signal Name  
Input (I)/Output (O)  
Function  
1
TPO+  
O
O
I
Transmit data+  
Transmit data-  
Receive data+  
2
TPO-  
3
TPI+  
4-5  
6
Reserved  
TPI-  
I
1
8
Receive data-  
7-8  
Reserved  
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3.10.1 Connection of Peripherals  
BGM/MOH  
The PBX provides Background Music and Music on Hold. An external music source (e.g., user-supplied radio)  
can be connected to the PBX.  
CAUTION  
The External Music Jack is an SELV port and should only be connected to an approved SELV device.  
Notice  
Wiring should be done carefully to prevent undue force being exerted on the plug. Otherwise, sound  
may only be heard intermittently.  
When the PBX and external music source are not connected to the same ground, hum noise may be  
induced into Background Music and Music on Hold.  
Pager  
A paging device (user-supplied) can be connected to the PBX.  
CAUTION  
The External Paging Jack is an SELV port and should only be connected to an approved SELV device.  
PC/Printer (via RS-232C)  
The PBX is equipped with an RS-232C interface. This interface provides communication between the PBX  
and the user-supplied devices such as PC or line printers. The RS-232C port is used for system programming,  
SMDR, diagnostics and external system database storage (save/load) functions.  
When using special accessories such as cable, the user should use those specified in this installation manual  
to comply with the limits for a Class B digital device pursuant to the FCC Rules.  
CAUTION  
To protect the system, keep the following in mind:  
1. Make sure that both connector cases (frame ground) of the RS-232C cross cable (shielded cable) are  
conductive. If they are not conductive, make sure that both connector cases of the cable are firmly  
connected.  
2. If this is not possible, connect the frame of the PBX to the frame of the PC/Printer using a grounding  
wire in order to prevent difference in the electrical potentials.  
Pin Assignments  
Circuit Type  
No.  
Signal Name  
Function  
EIA  
CCITT  
6
9
1
5
2
RD (RXD)  
Receive Data  
BB  
104  
3
4
SD (TXD)  
ER (DTR)  
Transmit Data  
Data Terminal Ready  
BA  
CD  
103  
108.2  
5
6
SG  
DR (DSR)  
Signal Ground  
Data Set Ready  
AB  
CC  
102  
107  
7
8
RS (RTS)  
CS (CTS)  
Request To Send  
Clear To Send  
CA  
CB  
105  
106  
102  
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3.10.1 Connection of Peripherals  
Connection Charts  
For connecting a printer/PC with a 9-pin RS-232C connector  
PBX (9-pin)  
Printer/PC (9-pin)  
Circuit Type  
(EIA)  
Signal  
Name  
Signal  
Name  
Circuit Type  
(EIA)  
Pin No.  
Pin No.  
BB  
BA  
CD  
AB  
CC  
CA  
CB  
RD (RXD)  
SD (TXD)  
ER (DTR)  
SG  
2
3
4
5
6
7
8
2
3
4
5
6
7
8
RD (RXD)  
SD (TXD)  
ER (DTR)  
SG  
BB  
BA  
CD  
AB  
CC  
CA  
CB  
DR (DSR)  
RS (RTS)  
CS (CTS)  
DR (DSR)  
RS (RTS)  
CS (CTS)  
For connecting a printer/PC with a 25-pin RS-232C connector  
PBX (9-pin)  
Printer/PC (25-pin)  
Circuit Type  
(EIA)  
Signal  
Name  
Signal  
Name  
Circuit Type  
(EIA)  
Pin No.  
Pin No.  
BB  
BA  
CD  
AB  
CC  
CA  
CB  
RD (RXD)  
SD (TXD)  
ER (DTR)  
SG  
2
3
4
5
6
7
8
1
3
FG  
AA  
BB  
BA  
CD  
AB  
CB  
CC  
CF  
RD (RXD)  
SD (TXD)  
ER (DTR)  
SG  
2
20  
7
DR (DSR)  
RS (RTS)  
CS (CTS)  
5
CS (CTS)  
DR (DSR)  
RS (RTS)  
6
4
RS-232C Signals  
Receive Data (RXD):…(input)  
Conveys signals from the printer or the PC.  
Transmit Data (TXD):…(output)  
Conveys signals from the unit to the printer or the PC. A "Mark" condition is held unless data or BREAK  
signals are being transmitted.  
Data Terminal Ready (DTR):…(output)  
This signal line is turned ON by the unit to indicate that it is ON LINE. Circuit ER (DTR) ON does not indicate  
that communication has been established with the printer or the PC. It is switched OFF when the unit is  
OFF LINE.  
Signal Ground (SG)  
Connects to the DC ground of the unit for all interface signals.  
Data Set Ready (DSR):…(input)  
An ON condition of circuit DR (DSR) indicates the printer or the PC is ready. Circuit DR (DSR) ON does  
not indicate that communication has been established with the printer or the PC.  
Request To Send (RTS):…(output)  
This lead is held ON whenever DR (DSR) is ON.  
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3.10.1 Connection of Peripherals  
Clear To Send (CTS):…(input)  
An ON condition of circuit CS (CTS) indicates that the printer or the PC is ready to receive data from the  
unit. The unit does not attempt to transfer data or receive data when circuit CS (CTS) is OFF.  
Frame Ground (FG)  
Connects to the unit frame and the ground conductor of the AC power cord.  
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3.11.1 LAN Connection  
3.11 LAN Connection  
3.11.1 LAN Connection  
Connection Chart for LAN Connection  
The PBX is equipped with a LAN port for connecting to a LAN so that IP telephones (IP-PTs, IP softphones,  
SIP Extensions), IP-CSs, PCs and a CTI Server can be connected on a private IP network.  
IP Softphone,  
CA Client PC  
PC  
Switching Hub  
LAN Port  
CTI Server  
IP-PT  
IP-CS  
SIP Extension  
Switching Hub  
PBX (LAN Port)  
Pin No.  
Pin No.  
Signal Name  
TX+  
Signal Name  
RX+  
1
1
TX-  
RX+  
RX-  
2
3
6
2
3
6
RX-  
TX+  
TX-  
Note  
Use an Ethernet straight cable with an RJ45 connector for connection to a switching hub. The cable  
should be a 10BASE-T/100BASE-TX CAT 5 or higher cable.  
Make sure that all the CAT 5 cables in use are not over 100 m (328 ft) in length.  
Make sure to create a spanning tree for LAN connection in order to prevent loops from occurring in a  
multi-bridged environment. Otherwise, some packets may circulate for long periods of time and  
eventually PBX performance system may degrade.  
The CTI server can be used for connecting PCs on a LAN to provide third party call control CTI.  
CTI connection uses the CSTA Phase 3 or TAPI 2.1 protocol. The operating system of the PC or CTI  
server required for third party call control depends on your CTI application software. For details, refer  
to the manual for your CTI application software.  
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3.12.1 Power Failure Connections  
3.12 Power Failure Connections  
3.12.1 Power Failure Connections  
When the power supply to the PBX fails, power failure transfer (PFT) will switch from the current connection  
to the Power Failure Connection. Refer to "13.1.11 Power Failure Transfer" in the Feature Manual for further  
information.  
Using Analog CO Line Card and Extension Card  
Power Failure Connection connects a specific SLT and a CO line in the event of power failure. The following  
analog CO line and extension card can be used for Power Failure Connections:  
Analog CO line card: LCOT4 (1 PFT port)  
Extension card: DHLC4 (1 PFT port)  
To 1 analog CO line card, connect only 1 extension card.  
Note  
By programming the PBX, a CO line conversation established during power failure can be maintained even  
when the power returns and the connection is switched back to the normal configuration from the Power  
Failure Connection. However, if no special programming is performed, the connection will be dropped when  
power returns.  
R
T
CO Line Card  
(LCOT4)  
To CO line  
RJ45  
T
R
Extension Card  
(DHLC4)  
To SLT  
Accessories and User-supplied Items  
Accessories (included): none  
User-supplied (not included): RJ45 connectors  
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3.12.1 Power Failure Connections  
RJ45 Connector Pin Assignments for Analog CO line Card  
PFT Port  
No.  
Signal Name  
Function  
1-3  
4
Reserved  
R T  
R
Ring  
Tip  
1
8
5
T
6-8  
Reserved  
RJ45 Connector Pin Assignments for Extension Card  
PFT Port  
No.  
Signal Name  
Function  
1-3  
4
Reserved  
T R  
T
Tip  
Ring  
1
8
5
R
6-8  
Reserved  
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3.13.1 Starting the PBX  
3.13 Starting the PBX  
3.13.1 Starting the PBX  
WARNING  
Make sure that the AC outlet is properly grounded, then securely connect the 3-pin AC plug  
including the grounded pin.  
CAUTION  
Use only the AC power cord included with the PBX.  
Before touching the System Initialize Switch, discharge static electricity by touching ground or wearing  
a grounding strap.  
Once you have started the PBX and if you unplug the PBX, do not perform the following procedures  
to start the PBX again. Otherwise, your programmed data is cleared. To restart the PBX, refer to  
The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located  
near the equipment and is easily accessible.  
Notice  
The SD Memory Card must be inserted in the SD Memory Card slot of the IPCMPR card before startup.  
Note  
The PBX will continue to be powered even if the power switch is turned "OFF".  
System Initialization Procedure  
1. Slide the System Initialize Switch to the "SYSTEM INITIALIZE" position.  
RUN Indicator  
System Initialize Switch  
Reset Button  
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3.13.1 Starting the PBX  
2. Plug the AC power cord into the PBX and pass the cord through the hook clip as indicated. Push the hook  
clip in the direction of the arrow until it clicks.  
Note  
For safety reasons, do not stretch or pinch the AC power cord.  
To grounded AC Outlet  
3. Plug the other end of the cord into an AC outlet and turn on the PBX. The RUN indicator will flash.  
4. While the RUN indicator is flashing, slide the System Initialize Switch back to the "NORMAL" position.  
Depending on the configuration, initialization takes about 1 min to 3 min. If successfully executed, the  
RUN indicator will stop flashing and stay lit.  
All data will be cleared, and the PBX as well as all optional service cards will be initialized to the default values.  
The DPTs should show the time as 01:00.  
Note  
When initializing the PBX, the built-in ESVM card will also be initialized. Therefore, the built-in ESVM card  
feature may not be used for up to 2 minutes after the PBX starts.  
LED Indications  
Indication  
Color  
Description  
RUN  
Green  
PBX status indication  
OFF: Power Off (includes normal reset)  
ON: Power On and running (on-line)  
Flashing (60 times per minute): Starting up  
Flashing (120 times per minute): Starting up or resetting with:  
the System Initialize Switch in "SYSTEM INITIALIZE" position  
the SD Memory Card not inserted  
ALARM  
Red  
Alarm indication  
OFF: Normal  
ON: Alarm (CPU stop, alarm for each optional service card)  
Flashing: Alarm (IPCMPR file error in restarting)  
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3.13.1 Starting the PBX  
Confirming the CO Line Connection  
After initialization, program the PBX and connect CO lines to the PBX.  
To confirm that the CO lines are successfully connected, dial [ ] [3] [7] + CO line number (3 digits) on a PT,  
or press the PT's S-CO button. You will hear a dial tone if the CO line is available and connected.  
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Section 4  
Guide for the Maintenance Console  
Explains the installation procedure, structure, and basic  
information of the Maintenance Console.  
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4.1.1 Overview  
4.1 Overview  
4.1.1 Overview  
The Maintenance Console is designed to serve as an overall system programming reference for the PBX. To  
program and administer the PBX by PC, you need to install the Maintenance Console onto the PC.  
This section describes overview and installation of the Maintenance Console only.  
Menu Bar  
System Menu  
Note  
The contents and design of the software are subject to change without notice.  
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4.2.1 PC Connection  
4.2 PC Connection  
4.2.1 PC Connection  
Connection via MNT Port of IPCMPR Card  
MNT Port  
To LAN Port  
Notice  
When connecting a PC to the PBX, a fixed IP address must be assigned to the PC. For information about  
fixed IP addresses, ask your network administrator.  
Note  
For pin assignments and maximum cabling distance, refer to "3.10.1 Connection of Peripherals".  
Serial Interface Connection  
To COM Port  
PC  
RS-232C Port  
CAUTION  
To protect the system, keep the following in mind:  
1. Make sure that both connector cases (frame ground) of the RS-232C cross cable (shielded cable) are  
conductive. If they are not conductive, make sure that both connector cases of the cable are firmly  
connected.  
2. If this is not possible, connect the frame of the PBX to the frame of the PC using a grounding wire in  
order to prevent difference in the electrical potentials.  
Note  
For pin assignments and maximum cabling distance, refer to "3.10 Connection of Peripherals".  
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4.2.1 PC Connection  
External Modem Connection  
Modem  
To RS-232C port (25-pin)  
To CO line/PBX extension port  
assigned as the CO line destination  
RS-232C Port  
(9-pin)  
External Modem (25-pin)  
PBX (9-pin)  
Pin No.  
Signal Name  
Pin No.  
Signal Name  
RD (RXD)  
SD (TXD)  
ER (DTR)  
DR (DSR)  
3
2
2
3
4
6
RD (RXD)  
SD (TXD)  
ER (DTR)  
DR (DSR)  
20  
6
CAUTION  
To protect the system, keep the following in mind:  
1. Make sure that both connector cases (frame ground) of the RS-232C straight cable (shielded cable)  
are conductive. If they are not conductive, make sure that both connector cases of the cable are firmly  
connected.  
2. If this is not possible, connect the frame of the PBX to the frame of the external modem using a  
grounding wire in order to prevent difference in the electrical potentials.  
After connecting the PBX and the external modem, set the power switch of the external modem to "ON", then  
the external modem will be initialized with the default values.  
The following AT command settings may be required for the modem:  
The Data Terminal Ready (DTR) signal should be ignored.  
The Data Terminal Equipment (DTE)/Modem flow control should be turned off.  
Data compression should be disabled.  
Error Correction is not necessary.  
Note  
An AT command (for initialization, enabling automatic answer, etc.) can only be programmed by  
Maintenance Console. "AT&F" is stored as the default value.  
For more information about the AT command, refer to the external modem's instructions.  
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4.3.1 Installing and Starting the Maintenance Console  
4.3 Installation of the Maintenance Console  
4.3.1 Installing and Starting the Maintenance Console  
System Requirements  
Required Operating System  
Microsoft® Windows® XP, Windows Vista® Business, or Windows 7 Professional operating system  
Minimum Hardware Requirements  
HDD: 100 MB of available hard disk space  
The PC must fulfill the hardware requirements of the installed Microsoft Windows operating system.  
Recommended Display Settings  
Screen resolution: XGA (1024 ´ 768)  
DPI setting: Normal size (96 DPI)  
Installing the Maintenance Console  
Note  
Make sure to install and use the latest version of the Maintenance Console.  
To install or uninstall the software on a PC running Windows XP Professional, you must be logged in  
as a user in either the "Administrators" or "Power Users" group.  
To install or uninstall the software on a PC running Windows Vista Business or Windows 7 Professional,  
you must be logged in as a user in the "Administrators" group.  
1. Copy the setup file of the Maintenance Console to your PC.  
2. Double-click the setup file to run the installer.  
3. Follow the on-screen instructions provided by the installation wizard.  
Starting the Maintenance Console and Assigning the Basic Items (Quick  
Setup)  
When you start the Maintenance Console with the Installer Level Programmer Code and connect to the PBX  
for the first time after initialization (with the factory default setting), Quick Setup will launch automatically. During  
Quick Setup, you will set up the basic items. For details about the basic items, refer to "14.1.2 Quick Setup"  
in the Feature Manual.  
1. Connect the PC to the PBX with an Ethernet straight cable or RS-232C cross cable.  
2. Start the Maintenance Console from the Start menu.  
3. "Information before programming" appears.  
a. Carefully read this important additional information, which includes updates to this and other  
manuals.  
b. Click OK to close this window.  
4.  
a. Enter the Installer Level Programmer Code (default: INSTALLER).  
Note  
There are 2 other Programmer Codes with limited authorization: Administrator Level (default:  
ADMIN), and User Level (default: USER).  
b. Click OK.  
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4.3.1 Installing and Starting the Maintenance Console  
5. Click Connect.  
6.  
a. Select KX-NCP500/1000 from PBX Model.  
b. Select the LAN or RS-232C tab, depending on the type of PC connection with the PBX.  
c. Specify the settings as required.  
Note  
When connecting to the PBX for the first time selecting LAN, the IP Address and Port  
Number must be set to 192.168.0.101 and 35300 respectively.  
d. Enter the system password for installer (default: 1234).  
e. Click Connect.  
7. Follow the instructions of the Quick Setup wizard and assign the basic items (Quick Setup).  
After Quick Setup is completed, if the IP addressing information was not changed and a V-IPEXT  
card was installed during setup, the IP-PT registration screen is displayed. For information on  
registering IP-PTs to the PBX, refer to "3.15 [1-1] Slot—Port Property - Virtual IP Extension" in the  
PC Programming Manual. You may now begin programming the PBX.  
CAUTION  
Do not remove the SD Memory Card while power is supplied to the PBX. Doing so may cause the PBX to  
fail to start when you try to restart the system.  
Notice  
During a long programming session, it is highly recommended that you periodically save the system  
data to the SD Memory Card. If the PBX undergoes a sudden power failure or if the system is reset for  
some reason, all the system data in RAM will be lost. However, if system data has been saved to the  
SD Memory Card, it can be easily restored.  
To save the system data to the SD Memory Card, (1) click the "SD Memory Backup" icon before  
resetting the PBX or turning off the power, or (2) exit the Maintenance Console so that the PBX  
automatically saves the system data.  
When programming PBX data which can be displayed on a proprietary telephone (PT) (extension  
names, group names, System Speed Dialing names, etc.), it is possible to enter characters which  
cannot be displayed on a KX-DT300/KX-T7600 series PT.  
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Characters which can be displayed on a KX-DT300/KX-T7600 series PT are shown below in the white  
cells.  
The PC will not perform any shutdown operation, or enter the power-saving system standby mode  
while the Maintenance Console is connected to the PBX. To perform either of the operations above,  
first close the connection to the PBX.  
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Section 5  
Troubleshooting  
This section provides information on the PBX and  
telephone troubleshooting.  
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5.1.1 Installation  
5.1 Troubleshooting  
5.1.1 Installation  
PROBLEM  
PROBABLE CAUSE  
SOLUTION  
You cannot make/receive  
calls via an IP network.  
DSP card malfunction  
Replace the corresponding card.  
IPCMPR card  
malfunction  
Replace the IPCMPR card (be sure to turn  
off the PBX when replacing).  
Not enough activation  
keys  
Purchase additional activation key codes.  
Please consult a certified dealer for  
details.  
Poor connection  
Make sure that an 8-pin twisted pair cable  
is used for connection.  
Make sure that none of the CAT 5 cables  
in use are over 100 m (328 ft) in length.  
Make sure that a straight cable is used for  
connection to a switching hub.  
Network malfunction  
DSP card malfunction  
Make sure that all network devices in use  
are switched on.  
Make sure that there is no unwanted  
firewall in the IP network.  
IP-PTs/SIP Extensions do  
not operate.  
Replace the corresponding card.  
IPCMPR card  
malfunction  
Replace the IPCMPR card (be sure to turn  
off the PBX when replacing).  
Not enough activation  
keys  
Purchase additional activation key codes.  
Please consult a certified dealer for  
details.  
IP-PT/SIP Extension  
not registered  
Register the corresponding IP-PT/SIP  
Extension.  
IP-PT/SIP Extension  
malfunction  
Replace the IP-PT/SIP Extension.  
Poor connection  
Make sure that an 8-pin twisted pair cable  
is used for connection.  
Make sure that none of the CAT 5 cables  
in use are over 100 m (328 ft) in length.  
Make sure that a straight cable is used for  
connection to a switching hub.  
Network malfunction  
Make sure that all network devices in use  
are switched on.  
Make sure that the IP-PT/SIP Extension  
is not blocked by the firewall or other  
network devices.  
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5.1.1 Installation  
PROBLEM  
PROBABLE CAUSE  
SOLUTION  
Extensions (except IP-PT/  
SIP Extension) do not  
operate.  
Extension card  
malfunction  
Replace the corresponding card.  
Poor connection  
between the PBX and  
the extension  
Take the extension and plug it into the  
same extension port using a short  
telephone cord. If the extension works,  
then the connection between the PBX and  
the extension must be repaired.  
A telephone with an  
A-A1 relay is  
connected.  
Make sure that a 2-wire cord is used.  
Make sure that the A-A1 relay switch of  
the telephone is in "OUT" or "OFF"  
position.  
Extension malfunction  
Take the extension and plug it into  
another extension port that is working. If  
the extension does not work, replace the  
extension.  
The PBX does not operate  
properly.  
Press the Reset Button (refer to  
Turn off the power switch, and then turn it  
back on.  
Turn off the power switch, and then  
unplug the PBX. After 5 minutes, plug the  
PBX back in, and turn the power switch  
back on.  
Noise on external paging.  
Distorted external music.  
Induced noise on the  
wire between the PBX  
and the amplifier.  
Use a shielded cable as the connection  
wire between the PBX and amplifier. A  
short shielded cable is recommended.  
Excessive input level  
from external music  
source.  
Decrease the output level of the external  
music source by using the volume control  
on the music source.  
Alternate Calling—Ring/  
Voice and Live Call  
Voice-calling mode and  
Hands-free mode with  
LCS are not available  
with Wireless Phones.  
Switch the calling mode to ring-calling.  
Set the LCS mode to "Private".  
Screening (LCS) do not  
function as set when using a  
Wireless Phone (KX-T7880/  
KX-T7885/KX-TD7894/  
KX-TD7895).  
The ALARM indicator on the  
front of the cabinet turns on  
red.  
A major system error  
occurs in the PBX.  
See the error log using the Maintenance  
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5.1.1 Installation  
PROBLEM  
PROBABLE CAUSE  
SOLUTION  
The LINK indicator of the  
IPCMPR does not turn on.  
IPCMPR card  
malfunction  
Replace the IPCMPR card (be sure to turn  
off the PBX when replacing).  
Poor connection.  
Make sure that an 8-pin twisted pair cable  
is used for connection.  
Make sure that none of the CAT 5 cables  
in use are over 100 m (328 ft) in length.  
Make sure that a straight cable is used for  
connection to a switching hub.  
Network malfunction  
Make sure that all network devices in use  
are switched on.  
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5.1.2 Connection  
5.1.2 Connection  
Connection between the PBX and a PT:  
CAUSE  
SOLUTION  
No  
Can you dial  
an extension?  
The T/R is connected to the D1/D2.  
Use the correct cord (the  
inner 2 wires are for T/R and  
the outer 2 wires are for  
D1/D2)  
D1  
T
D1  
T
R
D2  
R
D2  
PBX  
Extension  
Connection between the PBX and an SLT:  
CAUSE  
SOLUTION  
The T/R is connected to the D1/D2.  
Use the correct cord (the  
inner 2 wires are for T/R).  
If a telephone equipped  
with an A-A1 relay is  
D1  
T
R
T
R
connected to the PBX, set  
the A-A1 relay switch of the  
telephone to "OFF".  
D2  
Extension  
PBX  
Yes  
Connection between the PBX and an SLT that is polarity-sensitive:  
CAUSE  
SOLUTION  
The "T" is connected to the "R".  
Reverse the connections of  
the T/R.  
D1  
T
R
T
R
D2  
Extension  
PBX  
(Continued on the next page.)  
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5.1.2 Connection  
Connection between the central office and the PBX:  
CAUSE  
SOLUTION  
(Continued from the  
previous page.)  
CO line is connected to the T2/T1.  
Reconnect the CO line to  
the T1/R1 or T2/R2 of the  
telephone jack using 2-  
conductor wiring.  
T2  
R1  
T1  
R2  
Can you dial  
out on a CO  
line?  
No  
CO line  
PBX  
CO line is connected to the T2/R1.  
T2  
R1  
T1  
R2  
CO line  
PBX  
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5.1.3 Operation  
5.1.3 Operation  
PROBLEM  
PROBABLE CAUSE  
SOLUTION  
Cannot set the IP  
An unusable value is  
being set.  
Set an IP address within the valid range.  
IP address of the IP-PT/PBX: "1.0.0.0" to  
"223.255.255.255" Subnet mask address:  
"0–255.0–255.0–255.0–255" (except  
0.0.0.0 and 255.255.255.255)  
address, subnet mask  
address, and PBX IP  
address to the IP-PT.  
Cannot register the  
IP-PT.  
The necessary network  
parameters are not set  
to the IP-PT.  
When not using a DHCP server, set the IP  
address, subnet mask address, and enter  
the PBX IP address. If necessary, also  
enter the IP address of the default  
gateway.  
When using a DHCP server, enter the  
PBX IP address.  
The IP-PT cannot  
connect to the PBX.  
The wrong IP address,  
subnet mask address,  
PBX IP address, or  
default gateway  
Check each parameter and enter the  
correct value.  
address was entered.  
The Ethernet cable is  
not connected  
correctly.  
Check the Ethernet cable connections.  
The DHCP server is not  
active.  
Restart the DHCP server.  
Disable DHCP and re-enter settings as  
appropriate.  
Whenever you try to  
make calls using a SIP  
Extension, a busy tone  
is heard.  
The status of the port  
that the SIP Extension  
is connected to is Out of  
Service.  
Change the port status from Out of  
Service to In Service using the  
Maintenance Console.  
When using the  
speakerphone on an  
APT, nothing is audible.  
The HANDSET/  
HEADSET selector is  
set to the "HEADSET"  
position.  
When the headset is not used, set the  
HANDSET/HEADSET selector to the  
"HANDSET" position.  
When using the  
The "HEADSET" mode  
is selected by Personal  
Programming,  
"Handset/Headset  
Selection".  
When the headset is not used, select the  
"HANDSET" mode by Personal  
Programming.  
speakerphone/monitor  
mode with a DPT,  
nothing is audible.  
The PT does not ring.  
The ringer volume is off.  
Turn on the ringer volume.  
During a power failure,  
extensions connected  
to port 1 of DHLC4 card  
do not operate.  
A DPT or APT is  
connected to the  
extension port.  
The dialing mode (tone  
or pulse) is incorrect.  
Disconnect the DPT or APT and connect  
an SLT.  
Set the Tone/Pulse switch to the other  
position.  
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5.1.3 Operation  
PROBLEM  
PROBABLE CAUSE  
SOLUTION  
Originating an outside  
call, call transfer, or  
conference cannot be  
performed.  
The corresponding  
flexible button does not  
exist on the PT.  
Program the flexible button. Refer to  
"6.1.3 Flexible Buttons" in the Feature  
Manual.  
The KX-HGT100 does  
not work properly, or  
some features cannot  
be performed using  
KX-HGT100.  
The firmware of the  
KX-HGT100 and the  
MPR software file  
version of the PBX are  
not upgraded to their  
latest versions.  
Upgrade the firmware of the KX-HGT100  
and the MPR software file version of the  
PBX to their latest versions.  
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5.1.4 Using the Reset Button  
5.1.4 Using the Reset Button  
If the PBX does not operate properly, use the Reset Button. Before using the Reset Button, try the system  
feature again to confirm whether there definitely is a problem or not.  
CAUTION  
In order to avoid possible corruption of data on the SD Memory Card, please ensure that the "SD  
ACCESS" LED is off before pressing the Reset Button.  
Note  
When the System Initialize Switch is set to "NORMAL", pressing the Reset Button causes the following:  
Camp-on is cleared.  
Calls on hold are terminated.  
Calls on exclusive hold are terminated.  
Calls in progress are terminated.  
Call park is cleared.  
Other data stored in memory, except the above, are not cleared.  
Be aware that pressing the Reset Button with the System Initialize Switch in the "SYSTEM  
INITIALIZE" position clears all data stored in the PBX. Do not perform this operation unless you intend  
to delete all data from the PBX.  
Operation  
If the PBX does not operate properly:  
1. Slide the System Initialize Switch to the "NORMAL" position.  
2. Press the Reset Button for about 1 second.  
RUN Indicator  
System Initialize Switch  
Reset Button  
LED  
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5.1.5 Troubleshooting by Error Log  
5.1.5 Troubleshooting by Error Log  
When a major system error occurs in the PBX, the ALARM indicator on the front of the cabinet turns on red,  
and the system logs the error information.  
Error Log Display Format  
Below is the display format of the error log. For information about how to view the error log using the  
Maintenance Console, refer to "2.6.8 Utility—Error Log" in the PC Programming Manual.  
Example: Maintenance Console  
3
7
1
2
4
5
6
Example: Station Message Detail Recording (SMDR)  
07/01/01 10:37AM MJ ALM #000 10000 MPR WDT overflow  
07/01/01 11:07AM MN ALM #010 10000 AC power down  
07/01/01 03:55PM MN ALM #301 10501 Digital trunk RAI reception  
1
2
3
4
5
6
Description  
Item  
Description  
1
2
3
Date  
Time  
Level  
The date of the error detection.  
The time of the error detection.  
Minor (MN ALM) Displays minor errors, which affect only a certain part of system  
operation.  
Major (MJ ALM) Displays major errors, which affect operation of the whole  
system, or result in system failure.  
4
Error Code  
The 3-digit error code assigned by the PBX.  
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5.1.5 Troubleshooting by Error Log  
Item  
Description  
The 6-digit sub code of the relevant hardware (X1YYZZ).  
5
Sub Code  
X: Slot type  
Physical slot: " " (blank)  
Virtual slot: "*" (asterisk)  
1: Cabinet number  
YY: Slot number  
KX-NCP500 (Physical slot): 00 to 05  
(00: IPCMPR Card Slot/Built-in ESVM card; 01 to 05:  
Free Slots)  
KX-NCP1000 (Physical slot): 00 to 07  
(00: IPCMPR Card Slot/Built-in ESVM card; 01 to 07:  
Free Slots)  
KX-NCP500/KX-NCP1000 (Virtual slot): 01 to 08  
(01 to 04: Virtual CO Line Slots; 05 to 08: Virtual  
Extension Slots)  
ZZ: Port number  
For optional service cards except OPB3 card:  
Port number (01 to 16) will be displayed.  
For OPB3 card:  
Sub slot number (1 to 3) + port number (1 to 4) will be  
displayed as follows:  
Sub slot 1 of OPB3: 11 to 14  
Sub slot 2 of OPB3: 21 to 24  
Sub slot 3 of OPB3: 31 to 34  
Note  
When there is no parameter for slot and port number, YY  
and ZZ will be displayed as "00".  
Example: Sub code for IPCMPR card = " 10000"  
6
7
Error Message  
A description of the error.  
Log Information  
Displays probable causes of the errors and their solutions.  
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Section 6  
Appendix  
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6.1.1 PBMPR Software File Version 1.01xx  
6.1 Revision History  
6.1.1 PBMPR Software File Version 1.01xx  
Changed Contents  
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6.1.2 PBMPR Software File Version 2.02xx  
6.1.2 PBMPR Software File Version 2.02xx  
New Options  
Activation Key for CA PRO for 40 Users (CA Pro 40users)  
KX-NCS2240  
KX-NCS2249  
KX-NCP0158  
Activation Key for CA PRO for 128 Users (CA Pro 128users)  
DECT 6.0 8-Channel IP Cell Station Unit Using a V-IPCS4 Card for DECT  
6.0 Portable Station  
Virtual 4 IP Cell Station Interface Card (V-IPCS4)  
-
Changed Contents  
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6.1.3 PBMPR Software File Version 4.1xxx  
6.1.3 PBMPR Software File Version 4.1xxx  
Changed Contents  
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6.1.4 PBMPR Software File Version 5.0xxx  
6.1.4 PBMPR Software File Version 5.0xxx  
Changed Contents  
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6.1.4 PBMPR Software File Version 5.0xxx  
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Index  
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Index  
Activation Key, Maximum Number 38  
Numerics  
16-Channel Echo Canceller Card (KX-TDA0166) 23, 85  
16-Channel IP Proprietary Telephone Activation Key  
B
16-Channel IP Softphone/IP Proprietary Telephone Activation  
C
16-Channel SIP Extension Activation Key  
Cable Distance 88  
16-Channel VoIP DSP Card (KX-TDE0110) 24, 63  
16-Port Digital Extension Card (KX-NCP1172) 23, 76  
16-Port Single Line Telephone Extension Card  
CO line Connection 110  
Connection Chart for LAN Connection 105  
Connection Diagram, System 21  
19-inch Rack Mounting 55  
1-Channel IP Proprietary Telephone Activation Key  
1-Channel IP Softphone/IP Proprietary Telephone Activation  
CTI Server Connection (via USB version 2.0) 105  
1-Channel SIP Extension Activation Key  
2-Channel IP Trunk Activation Key (KX-NCS3102) 39  
4-Channel IP Proprietary Telephone Activation Key  
D
DHLC4 Card (KX-NCP1170) 73  
Digital EXtra Device Port (Digital XDP) Connection 93  
Digital XDP Connection, Using a Modular T-Adaptor 93, 95  
Digital XDP Connection, Using an EXtra Device  
DLC16 Card (KX-NCP1172) 76  
DLC8 Card (KX-NCP1171) 75  
4-Channel IP Softphone/IP Proprietary Telephone Activation  
4-Channel IP Trunk Activation Key (KX-NCS3104) 39  
4-Channel Message Card (KX-TDA0191) 23, 86  
4-Channel Simplified Voice Message Card  
Doorphone 80, 98  
4-Channel SIP Extension Activation Key  
DPH4 Card (KX-TDA0161) 80  
DSP16 Card (KX-TDE0110) 63  
DSP4 Card (KX-NCP1104) 63  
DSP64 Card (KX-TDE0111) 63  
4-Channel VoIP DSP Card (KX-NCP1104) 23, 63  
4-Port Analog Trunk Card (KX-NCP1180) 23, 67  
4-Port Digital Hybrid Extension Card (KX-NCP1170) 23, 73  
4-Port Doorphone Card (KX-TDA0161) 23, 80  
64-Channel VoIP DSP Card (KX-TDE0111) 24, 63  
8-Channel IP Proprietary Telephone Activation Key  
8-Channel IP Softphone/IP Proprietary Telephone Activation  
8-Channel SIP Extension Activation Key  
E
ECHO16 Card (KX-TDA0166) 85  
8-Port Digital Extension Card (KX-NCP1171) 23, 75  
8-Port Single Line Telephone Extension Card  
F
First Party Call Control CTI Connection 97  
Frame Ground Connection 50  
A
Activation Key for CA ACD Monitor for 1 ICD Supervisor  
I
Information about the Virtual Cards 66  
Installation Precautions 46  
IP Convergence Main Processing Card (IPCMPR Card) 60  
Activation Key for CA PRO for 128 Users  
Activation Key for Software Upgrade to Enhanced Version  
Activation Key, in the DSP4/DSP16/DSP64 Card 39  
K
KX-NCP1104 (4-Channel VoIP DSP Card) 23, 63  
KX-NCP1170 (4-Port Digital Hybrid Extension Card) 23, 73  
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Index  
KX-NCP1171 (8-Port Digital Extension Card) 23, 75  
KX-NCP1172 (16-Port Digital Extension Card) 23, 76  
KX-NCP1173 (8-Port Single Line Telephone Extension  
KX-NCP1174 (16-Port Single Line Telephone Extension  
KX-NCP1180 (4-Port Analog Trunk Card) 23, 67  
KX-NCP1187 (T-1 Trunk Card) 23, 69  
KX-NCP1190 (Optional 3-Slot Base Card) 23, 79  
KX-NCP1290 (PRI Card [PRI23]) 23, 71  
KX-NCS2249 (Activation Key for CA PRO for 128  
M
Main Unit, Construction 20  
Maintenance Console, Installation 115  
Maintenance Console, Overview 112  
Maintenance Console, PC Connection 113  
Maintenance Console, Quick Setup 115  
Maintenance Console, System Requirements 115  
N
Names and Locations 49  
KX-NCS2301 (Activation Key for CA ACD Monitor for 1 ICD  
KX-NCS3102 (2-Channel IP Trunk Activation Key) 39  
KX-NCS3104 (4-Channel IP Trunk Activation Key) 39  
KX-NCS3201 (1-Channel IP Softphone/IP Proprietary  
Telephone Activation Key) 40  
O
OPB3 Card (KX-NCP1190) 79  
Optional 3-Slot Base Card (KX-NCP1190) 23, 79  
Optional Equipment 23  
Optional Service Card, Installation 51  
Optional Service Card, Maximum Number 28  
Optional Service Card, Removal 51  
KX-NCS3204 (4-Channel IP Softphone/IP Proprietary  
Telephone Activation Key ) 40  
KX-NCS3208 (8-Channel IP Softphone/IP Proprietary  
Telephone Activation Key) 40  
KX-NCS3216 (16-Channel IP Softphone/IP Proprietary  
Telephone Activation Key) 40  
P
Parallel Connection of the Extensions 90  
Parallel Connection, Using a Modular T-Adaptor 91  
Parallel Connection, Using an EXtra Device Port 91  
Parallel Mode 91, 93  
KX-NCS3501 (1-Channel IP Proprietary Telephone Activation  
KX-NCS3504 (4-Channel IP Proprietary Telephone Activation  
KX-NCS3508 (8-Channel IP Proprietary Telephone Activation  
KX-NCS3516 (16-Channel IP Proprietary Telephone  
KX-NCS3701 (1-Channel SIP Extension Activation  
KX-NCS3704 (4-Channel SIP Extension Activation  
PBMPR Software File Version 1.01xx 132  
PBMPR Software File Version 2.02xx 133  
PC Connection (via RS-232C) 102  
PC Connection (via USB version 2.0) 101  
Power Failure Connections 106  
PRI Card (PRI23) (KX-NCP1290) 23, 71  
PRI23 Card (KX-NCP1290) 71  
Printer Connection (via RS-232C) 102  
KX-NCS3708 (8-Channel SIP Extension Activation  
KX-NCS3716 (16-Channel SIP Extension Activation  
KX-NCS3910 (Activation Key for Software Upgrade to  
Enhanced Version) 40  
Q
KX-TDA0161 (4-Port Doorphone Card) 23, 80  
KX-TDA0166 (16-Channel Echo Canceller Card) 23, 85  
KX-TDA0191 (4-Channel Message Card) 23, 86  
KX-TDA0194 (4-Channel Simplified Voice Message  
KX-TDA0196 (Remote Card) 24, 65  
KX-TDE0110 (16-Channel VoIP DSP Card) 24, 63  
KX-TDE0111 (64-Channel VoIP DSP Card) 24, 63  
R
Remote Card (KX-TDA0196) 24, 65  
S
SLC16 Card (KX-NCP1174) 78  
SLC8 Card (KX-NCP1173) 77  
L
LCOT4 Card (KX-NCP1180) 67  
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Index  
Slots for Virtual Extension Cards 28  
Specifications, Characteristics 27  
Specifications, General Description 25  
Specifications, System Capacity 28  
Surge Protector Installation 57  
System Connection Diagram 21  
System Initialization Procedure 108  
T
T1 Card (KX-NCP1187) 69  
T-1 Trunk Card (KX-NCP1187) 23, 69  
Terminal Equipment, Maximum Number 33  
Troubleshooting, by Error Log 128  
Troubleshooting, Connection 123  
Troubleshooting, Installation 120  
Troubleshooting, Operation 125  
Troubleshooting, Using the Reset Button 127  
U
Unpacking 48  
V
V-IPEXT32 (Virtual 32-Channel VoIP Extension Card) 66  
V-IPGW16 (Virtual 16-Channel VoIP Gateway Card) 66  
Virtual 16-Channel VoIP Gateway Card (V-IPGW16) 66  
Virtual 32-Channel SIP Extension Card (V-SIPEXT32) 66  
Virtual 32-Channel VoIP Extension Card (V-IPEXT32) 66  
V-SIPEXT32 (Virtual 32-Channel SIP Extension Card) 66  
W
Wiring Precautions 47  
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When you ship the product  
Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a  
postagepaid letter, detailing the symptom, to the outside of the carton. DO NOT send the product to the  
Executive or Regional Sales offices. They are NOT equipped to make repairs.  
Product Service  
Panasonic Factory Service Centers for this product are listed in the service center directory. Consult your  
certified Panasonic dealer for detailed instructions.  
For Future Reference  
Please print, record, and retain the following information for future reference.  
Note  
The serial number of this product can be found on the label affixed to the unit. You should record the  
model number and the serial number of this unit as a permanent record of your purchase to aid in  
identification in the event of theft.  
MODEL NO.  
SERIAL NO.  
DATE OF PURCHASE  
NAME OF DEALER  
DEALER'S ADDRESS  
DEALER'S TEL. NO.  
One Panasonic Way, Secaucus, New Jersey 07094  
Copyright:  
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal  
use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic  
System Networks Co., Ltd.  
© Panasonic System Networks Co., Ltd. 2010  
www.voicesonic.com  
Phone 877-289-2829  
PSQX4744VA KK0908KE4101  
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