Panasonic Home Security System KX HNC600 User Manual

Installation Guide  
Home Network System  
Outdoor Camera  
Model No.  
KX-HNC600  
Thank you for purchasing a Panasonic product.  
This document explains how to install the outdoor camera properly.  
For details about how to use the system, refer to the User’s Guide (page 26).  
Please read this document before using the unit and save it for future reference.  
For assistance, visit our Web site: www.panasonic.com/support  
for customers in the U.S.A. or Puerto Rico.  
Printed in China  
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Introduction  
Accessory information  
Supplied accessories  
No.  
A
B
C
D
Accessory item/Part number  
Quantity  
AC adaptor/PNLV2360Z  
1
1
4
1
Camera mounting stand/PNZB1002Z  
Wall mounting screws (25 mm (1 inch))/XTB4+25AVW  
Suspension wire tool  
– Safety wire: 1  
PQME10080Z  
– Washers: 2  
Small washer for attaching safety wire to camera  
ø12 mm (15/32 inches)/XWG26D12VW  
Large washer for attaching safety wire to wall  
ø16 mm (5/8 inches)/XWG4F16VW  
– Screws: 2  
Small screw for attaching safety wire to camera  
10 mm (3/8 inches)/XTB26+10GVW  
Large screw for attaching safety wire to wall  
25 mm (1 inch)/XTB4+25AVW  
E
A
Sensor range cap/PNHG1210Z  
1
B
C
D
E
Other information  
R Design and specifications are subject to change without notice.  
R The illustrations in these instructions may vary slightly from the actual product.  
Trademarks  
R microSDHC is a trademark of SD-3C, LLC.  
R iPhone and iPad are registered trademarks of Apple Inc.  
R Android is a trademark of Google Inc.  
R All other trademarks identified herein are the property of their respective owners.  
Notice  
R The hub supports microSD and microSDHC memory cards. In this document, the term  
“microSD card” is used as a generic term for any of the supported cards.  
3
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Important Information  
make sure you do not damage existing  
wiring and ductwork.  
R Do not leave the power cable exposed  
outdoors.  
About this system  
This system is an auxiliary system; it is not  
designed to provide complete protection from  
property loss. Panasonic will not be held  
responsible in the event that property loss  
occurs while this system is in operation.  
Installation  
R To prevent the risk of fire or electrical  
shock, do not expose the product to rain or  
any type of moisture.  
R Do not place or use this product near  
automatically controlled devices such as  
automatic doors and fire alarms. Radio  
waves emitted from this product may cause  
such devices to malfunction resulting in an  
accident.  
R Do not allow the power cord to be  
excessively pulled, bent or placed under  
heavy objects.  
For your safety  
To prevent severe injury and loss of life/  
property, read this section carefully before  
using the product to ensure proper and safe  
operation of your product.  
WARNING  
R Do not mount the bracket in an unstable  
location, in a location subject to frequent  
vibration, on a ceiling, or on a weak wall.  
(Do not mount on gypsum board, concrete  
blocks, wooden materials exposed to the  
outdoors, walls with very rough surfaces, or  
surfaces that are narrower than the width of  
the wall mount bracket.) There is a risk of  
injury if the product falls, or of fire or electric  
shock if water enters the product.  
R Keep small parts (microSD cards, screws,  
washers, sensor range caps, etc.) out of  
the reach of children. There is a risk of  
swallowing. In the event they are  
Power connection  
R Use only the power source marked on the  
product.  
R Do not overload power outlets and  
extension cords. This can result in the risk  
of fire or electric shock.  
R Completely insert the AC adaptor/power  
plug into the power outlet. Failure to do so  
may cause electric shock and/or excessive  
heat resulting in a fire.  
R Regularly remove any dust, etc. from the  
AC adaptor/power plug by pulling it from  
the power outlet, then wiping with a dry  
cloth. Accumulated dust may cause an  
insulation defect from moisture, etc.  
resulting in a fire.  
swallowed, seek medical advice  
immediately.  
Operating safeguards  
R Unplug the product from power outlets if it  
emits smoke, an abnormal smell, or makes  
an unusual noise. These conditions can  
cause fire or electric shock. Confirm that  
smoke has stopped emitting and contact us  
R Unplug from power outlets and never touch  
the inside of the product if its casing has  
been broken open. Danger of electric shock  
exists.  
R Never touch the plug with wet hands.  
Danger of electric shock exists.  
R Do not connect non-specified devices.  
R When opening holes in walls for installation  
or wiring, or when securing the power cord,  
R Unplug the product from power outlets  
before cleaning. Do not use liquid or  
aerosol cleaners.  
R Do not disassemble the product.  
R Keep the sensor range caps out of the  
reach of children. There is a risk of  
swallowing. In the event they are  
swallowed, seek medical advice  
immediately.  
R Never put metal objects inside the product.  
If metal objects enter the product, turn off  
the circuit breaker and contact an  
authorized service center.  
4
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Important Information  
Medical  
Important safety  
instructions  
R Consult the manufacturer of any personal  
medical devices, such as pacemakers or  
hearing aids, to determine if they are  
adequately shielded from external RF  
(radio frequency) energy. DECT features  
operate between 1.92 GHz and 1.93 GHz  
with a peak transmission power of 115 mW.  
R Do not use the product in health care  
facilities if any regulations posted in the  
area instruct you not to do so. Hospitals or  
health care facilities may be using  
When using your product, basic safety  
precautions should always be followed to  
reduce the risk of fire, electric shock, and  
injury to persons, including the following:  
1. Do not use this product near water for  
example, near a bathtub, washbowl,  
kitchen sink, or laundry tub, in a wet  
basement or near a swimming pool.  
2. Use only the power cord indicated in this  
document.  
equipment that could be sensitive to  
external RF energy.  
SAVE THESE INSTRUCTIONS  
CAUTION  
Installation and location  
For best performance  
R Never install wiring during a lightning storm.  
R Although this product conforms to the IPX5*  
code, do not intentionally expose it to water.  
*IPX5 indicates that the product is  
protected against water jets: water  
projected at all angles through a 6.3 mm  
nozzle flow rate of 12.5 liters/minute at a  
pressure of 30 kN/m2 for 3 minutes from a  
distance of 3 meters.  
R The AC adaptor is used as the main  
disconnect device. Ensure that the AC  
outlet is installed near the product and is  
easily accessible.  
R If the wiring is underground, do not make  
any connections underground.  
R If the wiring is underground, make sure the  
power cable and other wiring is properly  
waterproofed by running the cables through  
a conduit.  
Hub location/avoiding noise  
The hub and other compatible Panasonic  
devices use radio waves to communicate with  
each other.  
R For maximum coverage and noise-free  
communications, place your hub:  
– at a convenient, high, and central  
location with no obstructions between  
the product and hub in an indoor  
environment.  
– away from electronic appliances such as  
TVs, radios, personal computers,  
wireless devices, or other phones.  
– facing away from radio frequency  
transmitters, such as external antennas  
of mobile phone cell stations. (Avoid  
putting the hub on a bay window or near  
a window.)  
R If the reception for a hub location is not  
satisfactory, move the hub to another  
location for better reception.  
Preventing accidents and injuries  
R The safety wire must be used when  
mounting the product. There is a risk of  
injury if the product falls.  
R Do not put your ear(s) near the speaker, as  
loud sounds emitted from the speaker may  
cause hearing impairment.  
R Do not look directly at the LED lights when  
they are lit. Failure to do so may cause  
damage to eyes.  
Environment  
R Keep the product away from electrical noise  
generating devices, such as fluorescent  
lamps and motors.  
R The product should be kept free from  
excessive smoke, dust, high temperature,  
and vibration.  
5
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Important Information  
R Do not expose this product to direct  
sunlight or other forms of powerful light  
such as halogen lights for long periods of  
time. (This may damage the image sensor.)  
R Do not place heavy objects on top of the  
product.  
R When you leave the product unused for a  
long period of time, unplug the product from  
the power outlet.  
R The product should be kept away from heat  
sources such as heaters, kitchen stoves,  
etc. It should not be placed in rooms where  
the temperature is less than -20 °C (-4 °F)  
or greater than 50 °C (122 °F). Damp  
basements should also be avoided.  
R Do not allow the lens cover or the infrared  
sensor to become scratched or dirty. (This  
may cause image quality to be reduced,  
incorrect detections, malfunctions, or  
damage to the lens cover and infrared  
sensor.)  
R Do not use benzine, thinner, or any  
abrasive powder.  
R Do not apply running water to the product.  
Camera image quality  
R Camera images may have the following  
characteristics.  
– Colors in images may differ from the  
actual colors.  
– When there is light behind the subject  
(i.e., backlighting), faces may appear  
dark.  
– Image quality may be reduced in dark  
locations.  
– Images may appear hazy when there  
are outdoor lights in use.  
Protecting your recordings  
R Do not remove the microSD card or  
disconnect the hub’s AC adaptor while  
reading or writing data to the microSD card.  
Data on the card could become corrupted.  
R If a microSD card malfunctions or is  
exposed to electromagnetic waves or static  
electricity, data on the card could become  
corrupted or erased. Therefore we  
R Operating the product near electrical  
appliances may cause interference. Move  
away from the electrical appliances.  
Privacy and rights of  
portrait  
recommend backing up important data to a  
computer or other device.  
When installing or using the camera, please  
take into consideration the rights of others with  
regard to privacy.  
It is generally said that “privacy” means the  
ability of an individual or group to stop  
information about themselves from becoming  
known to people other than those whom they  
choose to give the information. “Rights of  
portrait” means the right to be safe from  
having your own image taken and used  
indiscriminately without consent.  
Other information  
Routine care  
R To prevent incorrect detections, unplug the  
product before performing routine care.  
R Wipe the outer surface of the product with a  
soft moist cloth.  
6
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Important Information  
Notice  
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7
Installation Location  
Wireless communication range  
The wireless communication range of each device in the system from the hub is approximately  
50 m (160 feet) indoors and approximately 300 m (1,000 feet) outdoors. Wireless communication  
may be unreliable when the following obstacles are located between the hub and other devices.  
R Metal doors or screens  
R Walls containing aluminum-sheet insulation  
R Walls made of concrete or corrugated iron  
R Double-pane glass windows  
R Multiple walls  
R When using each device on separate floors or in different buildings  
Note:  
R The camera’s LED indicator blinks quickly in red if it is out of range of the hub. In this case,  
confirm all connections, including those of the hub.  
Information about sensor features  
The camera has 2 sensor features that are used for motion detection: a visual sensor and an  
infrared sensor (i.e., heat sensor).  
Please read the following information before deciding where to install the camera.  
Note:  
R The camera’s sensor features are not designed to be used in situations that require high  
reliability. We do not recommend use of the sensor features in these situations.  
R Panasonic takes no responsibility for any injury or damage caused by the use of the camera’s  
sensor features.  
Detection method  
Visual sensor  
Infrared sensor  
The camera detects changes in the images  
being displayed.  
R The camera detects changes in the  
brightness levels of moving objects.  
The camera detects temperature differences  
of objects in the images being displayed.  
R The infrared sensor uses infrared rays to  
detect temperature differences within its  
range that are emitted naturally by people,  
animals, etc.  
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8
   
Installation Location  
Detection range  
Visual sensor  
Infrared sensor  
Can detect motion anywhere in the visible  
image.  
Can detect motion only in part of the visible  
image (shown here in gray)  
R You can adjust the area detectable by the  
visual sensor. For more information, refer  
to the User’s Guide (page 26).  
R You can adjust the area detectable by the  
infrared sensor. See “Adjusting the infrared  
sensor range”, page 22.  
R Detection does not occur when there are  
obstacles in front of the infrared sensor.  
Remove the obstacles or change the  
installation location.  
Main characteristics  
Visual sensor  
Infrared sensor  
Easily detects movement in the daytime or  
when it is bright.  
Easily detects when there is a big difference  
between the temperatures of objects and the  
surrounding environment, such as in winter or  
late at night.  
R The sensor cannot easily detect when  
there is no difference between the  
temperatures of objects and the  
surrounding environment, such as in  
summer or during the daytime.  
R Movement may be incorrectly detected  
when the moving object and the  
background have a similar color.  
R Movement may be incorrectly detected  
when there are sudden changes to the  
overall brightness levels such as when  
external lights are used.  
R If the camera is mounted facing a road, the  
sensor may detect incorrectly due to  
interference caused by the heat from  
passing cars.  
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9
Installation Location  
Direction of motion  
It is easier to detect objects that move sideways in front of the camera, and more difficult to  
detect objects that move directly toward the front of the camera.  
A
B
C
D
A It is difficult to detect movement directly towards the front of the camera.  
B It is easy to detect movement sideways in front of the camera.  
C Detection range  
D Camera  
10  
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Installation Location  
Installation location examples  
I want to detect visitors approaching the house  
Refer to the table below for detecting visitors at an entrance or gate without detecting cars in the  
street.  
Ideal example  
Poor example  
1
Cars in the street are more likely to cause  
false detections.  
Approx. 3 m (9.8 feet)  
1
Visitors pass in front of the camera from side  
to side, cars in the street are less likely to  
cause false detections.  
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11  
 
Installation Location  
I want to detect people entering the garage  
Refer to the table below for detecting people entering a garage without detecting cars in the  
street.  
Ideal example  
Poor example  
Visitors pass in front of the camera from side  
to side, cars in the street are less likely to  
cause false detections.  
Cars in the street are more likely to cause  
false detections.  
R To prevent faces from being obscured by  
tall vehicles, adjust the installation position  
and angle of the camera.  
12  
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Installation Location  
Installing in the following areas may  
cause false detections  
Do not install in these  
locations  
R Areas where people approach directly from  
the front of the camera, such as narrow  
walkways  
Installing in the following areas may  
cause deformation, discoloration,  
malfunction, or operational failure  
Camera  
Difficult to detect  
1
2
R In direct sunlight or directly under an  
outdoor light (even if the surroundings are  
within operational temperature range, parts  
of the product may become hot)  
2
R Areas subject to frequent vibration, shock,  
or impact  
R Near fire, heating devices, magnetic fields  
(such as near magnets), or air conditioners  
(including outdoor equipment such as unit  
compressors)  
R Areas exposed to grease or steam  
R Near devices that emit strong radio waves,  
such as mobile phones  
1
R Areas subject to extreme temperature  
changes (which can lead to condensation)  
R Near coasts directly subjected to sea  
breezes, or near sulfuric hot springs  
(exposure to salt can shorten the life of the  
product)  
R Areas where objects such as trees or  
hanging laundry move due to wind  
(temperature variation and motion may  
cause false detections)  
R Near TVs, radios, automated office  
equipment such as computers, air  
conditioners, water heater panels (with  
intercom), or home security equipment  
(these may cause noise)  
R Near satellite broadcasting receivers such  
as tuners, TVs with built-in satellite tuners,  
and recorders (broadcasted images may be  
distorted)  
R Areas where hydrogen sulfide, ammonia,  
dust, or toxic gases are present  
R On roads with high traffic (passing cars  
may cause sensor detections even if they  
are 5 m (16.4 feet) or more away)  
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13  
 
Installation Location  
R Areas affected by breezes from fans, air  
conditioning unit compressors, water  
heaters, or car exhaust (severe  
temperature variations may cause false  
detections)  
R Areas with strong winds (wind can shake  
the camera and cause false motion  
detection)  
R Areas with reflective objects, such as glass,  
that can interfere with detection of  
temperature variation  
R Areas where brightness changes easily  
(such as areas where shadows form in the  
afternoon and lights turn on at night)  
R Areas where backlight occurs (faces  
appear dark and are difficult to identify),  
such as the following  
– Areas where most of the background is  
the sky  
– Areas where direct sunlight reflects off a  
white wall or background  
– Bright areas such as those exposed to  
direct sunlight  
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14  
Setup  
Indicator  
Status  
Red, blinking  
Live images are  
being viewed or  
recorded  
Part names and functions  
H
G
Red, blinking quickly Camera is out of  
range of the hub, or  
device malfunction  
Amber, blinking  
Camera is not  
registered to a hub  
I
J
*1 You can configure the camera so that its  
LED indicator does not light during  
normal operation. For more information,  
refer to the User’s Guide (page 26).  
Setup overview  
A B C D E  
F
1
Initial setup  
Microphone  
Make sure you can access the system  
using your mobile device. For details,  
refer to the System Setup Guide included  
with your hub.  
Sensor range cap (Standard)  
Infrared sensor  
LED indicator  
Lens unit  
Speaker  
2
3
4
5
Registration  
Required only if the camera was  
purchased separately (i.e., not as part of  
a bundle).  
M
N
Used when registering the camera to the  
hub.  
Safety wire  
Camera mounting stand  
DC cable  
Confirm the installation area  
Read the information in this document to  
confirm that the desired installation area  
is suitable to proper operation.  
Installation  
Install the camera in the desired location  
and connect the camera to the power  
outlet.  
LED indicator  
You can use the LED indicator to confirm the  
camera’s status.  
Adjust the infrared sensor range  
Confirm the sensor range area and adjust  
it if necessary using the included sensor  
range adjustment caps.  
Indicator  
Status  
Off  
No power, or LED  
indicator is turned  
*1  
off  
*1  
Green, lit  
Normal operation  
Green, blinking  
Red  
Registration mode  
Motion detection  
features were  
triggered  
15  
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Setup  
Using the app  
Registering the camera  
When you register the camera by using the  
[Home Network] app, you can assign a name  
to your devices and group them by location.  
For more information, refer to the User’s  
Guide (page 26).  
This procedure is not required for devices  
that were included as part of a bundle.  
Before you can use the camera, it must be  
registered to the hub.  
If the camera is not registered to a hub, the  
camera’s LED indicator blinks in amber.  
You can register each device by using the  
registration buttons or the [Home Network]  
app.  
Confirming the registration  
area  
Before deciding where to install the camera,  
carefully read the chapter “Installation  
Location”, beginning on page 8, to confirm the  
installation location and direction.  
Note:  
R Before registering the camera, make sure  
the AC adaptors of the hub and camera are  
connected and each device is powered.  
Using registration buttons  
1
Hub:  
Press and hold M  
CAMERAN until the  
LED indicator blinks in green.  
2
Camera:  
Using an object with a thin tip, press and  
hold M  
N until the LED indicator blinks  
in green (page 15).  
R When registration is complete, the hub  
sounds one long beep.  
Note:  
R To cancel the registration, press the  
registration button on the hub and on the  
camera.  
R If registration fails, the hub sounds several  
short beeps.  
16  
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Setup  
Wall material information  
Siding  
Installation  
Installation precautions  
R Do not install the camera on a ceiling.  
R Do not install the camera in areas directly  
exposed to water or rain.  
R Use the included screws ø4 mm ´ 25 mm  
(ø5/32 inches ´ 1 inch). Make sure the  
pull-out capacity of each screw is at least  
294 N (30 kgf).  
R If the weight of the camera is supported by  
the siding only, the siding could become  
damaged. Make sure you mount the  
camera in a location where the structure  
behind the siding can be used to support  
the weight of the camera. If this is not  
possible due to the thickness of the siding,  
use commercially-available screws ø4 mm  
´ longer than 25 mm (ø5/32 inches ´ longer  
than 1 inch).  
R Drill a pilot hole using a drill bit that is  
appropriate for the type of siding. Remove  
any debris after drilling the pilot hole. Do  
not drill the pilot hole into the structure  
behind the siding.  
R Holes must be made in the wall for cables  
and wires to pass through. Panasonic takes  
no responsibility for issues related to  
opening holes in walls.  
R Make sure to waterproof the holes you  
make in the wall.  
R Make sure you attach the safety wire to  
prevent the camera from falling.  
R Do not use an impact driver. (This may lead  
to damaged screws or over-tightening.)  
R Mount the camera on the stable location  
where the unit can be adequately  
supported when installing.  
R The AC adaptor should be connected to a  
vertically oriented or floor-mounted AC  
outlet. Do not connect the AC adaptor to a  
ceiling-mounted AC outlet, as the weight of  
the adaptor may cause it to become  
disconnected.  
Poor example  
No support behind exterior surface  
2
R Do not mount the camera on a soft  
material. It may fall down, break or cause  
injury.  
1
Siding  
Open space, no support  
1
2
17  
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Setup  
Ideal example  
Structure supports exterior surface  
4
Insert the screw and tighten it.  
2
2
Camera mounting stand  
2
ALC (autoclaved lightweight cellular  
concrete)  
1
R Depending on the type of ALC panel, you  
may not be able to attach the camera.  
Consult the ALC panel manufacturer.  
R Do not use the included screws. After  
consulting the manufacturer of the ALC  
panel, use only commercially-available  
metal screw anchors (screw ø: 4 mm  
(5/32 inches)) designed for ALC panels.  
R Carefully read the instructions supplied with  
the anchors. Follow instructions regarding  
drill bit diameter, hole depth, etc.  
Siding  
Structure behind siding  
1
2
Concrete  
R Do not use the included screws. Use screw  
anchors (screw ø: 4 mm (5/32 inches))  
designed for concrete walls.  
R Carefully read the instructions supplied with  
the anchors. Follow instructions regarding  
drill bit diameter, hole depth, etc.  
R Drill a pilot hole. Remove any debris after  
drilling the pilot hole.  
R Seal the pilot hole with a  
R Drill a pilot hole. Remove any debris after  
drilling the pilot hole.  
commercially-available waterproof sealant.  
1
Mark the hole depth on the drill bit (  
and then drill a pilot hole.  
)
1
Other materials (mortar, tile, etc.)  
R Do not use the included screws.  
R Consult the builder or licensed professional  
regarding the type of anchor appropriate for  
the installation location and materials.  
R Do not install on gypsum board or concrete  
blocks.  
1
2
3
Remove debris.  
Insert an anchor, tighten the screw, then  
remove the screw to secure the anchor.  
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18  
Setup  
Note:  
Installing the camera  
R Use the following template below when  
determining the location of the screw  
holes.  
1
Attach the safety wire to the camera.  
R Place the ring of the safety wire (A)  
over the screw hole.  
R Place a washer (B) on top of the ring  
of the safety wire.  
R Tighten the screw (C) for the safety  
wire on top of the washer.  
37 mm  
(1 15/32 pulgadas)  
37 mm  
(1 15/32 pulgadas)  
1
2
3
2
Attach the camera mounting stand to an  
outdoor wall.  
R Secure the stand to the wall by  
tightening 4 screws (A).  
R
37 mm (1 15/32 inches)  
1
1
1
1
1
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19  
Setup  
3
Attach the camera to the stand.  
4
Adjust the camera angle.  
R Loosen the screw (A), adjust the  
camera to the desired angle, and then  
tighten the screw (B) to secure the  
camera in place.  
R Loosen the screw ( ).  
1
R Insert the tip of the stand (A) into the  
stand attachment hole (B) on the rear  
or bottom side.  
R Secure the camera by tightening the  
screw ( ).  
2
1
2
Attaching to the hole on the rear side  
1
1
2
2
Attaching to the hole on the bottom  
side  
1
2
1
2
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20  
Setup  
5
Attach the safety wire to the wall.  
R Place the ring of the safety wire (A)  
on the wall.  
R Place the washer (B) on top of the  
ring of the safety wire.  
6
Connect the DC cable to the AC adaptor.  
R Pull the DC cable indoors, and connect  
the DC cable plug (A) to the AC  
adaptor plug (B).  
R Connect the AC adaptor (C) to the  
power outlet.  
R Tighten the screw (C) for the safety  
wire on top of the washer.  
Outdoors  
Indoors  
1
2
1
2
1
2
3
1
2
3
Note:  
R Use only the supplied Panasonic AC  
adaptor PNLV236.  
R Be sure to connect the DC cable plug  
and AC adaptor plug indoors.  
Note:  
R Attach the safety wire while it is bent.  
R Attach the safety wire high on the wall  
so that the camera does not strike  
anyone in the event the camera  
detaches from the wall.  
R Do not hang from the camera or stand.  
Note about power connections  
AC adaptor connection  
R The AC adaptor must remain connected at  
all times. (It is normal for the adaptor to feel  
warm during use.)  
R The AC adaptor should be connected to a  
vertically oriented or floor-mounted AC  
outlet. Do not connect the AC adaptor to a  
ceiling-mounted AC outlet, as the weight of  
the adaptor may cause it to become  
disconnected.  
Power failure  
R The camera will not work during a power  
failure.  
21  
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Appendix  
Testing the motion  
detection range  
After you have installed the [Home Network]  
app on your mobile device, you can use your  
mobile device to test the performance of the  
camera’s motion detection features.  
Adjusting the infrared  
sensor range  
If there are objects that you do not want the  
infrared sensor to detect, you can adjust the  
detectable area by attaching sensor range  
caps.  
For details about these operations, refer to the  
User’s Guide (page 26).  
Sensor range cap types and  
detectable area  
1
2
3
Start the [Home Network] app and  
display live images from the camera.  
In addition to the standard cap (already  
attached to the camera), there are 4 cap types  
(cap 1-4). Each cap blocks different areas of  
the sensor range and can be attached at  
45-degree increments. Refer to the following  
and attach the proper cap at the proper angle.  
R The detectable areas shown here are an  
approximation for when the [IR Sensor]  
setting is set to [Normal]. For more  
information, refer to the User’s Guide  
(page 26).  
Move to an area within the camera’s  
viewable area.  
While moving near the camera, use your  
mobile device to observe where you are  
in the viewable area when the camera’s  
motion detection features are triggered.  
R When the motion detection features  
are triggered, the camera’s LED  
indicator lights in red for about 3  
seconds.  
4
Note the areas of the viewable area  
where movement is detected, and make  
adjustments as necessary.  
R The detectable area rotates according to  
the sensor range cap angle.  
Note:  
R You can adjust the area detectable by the  
visual sensor. For more information, refer to  
the User’s Guide (page 26).  
R You can adjust the area detectable by the  
infrared sensor. See “Adjusting the infrared  
sensor range”, page 22.  
Testing the microphone  
To test the microphone, speak loudly and  
clearly into the microphone while a mobile  
device user is viewing live images from the  
camera.  
22  
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Appendix  
*1  
Approximate detection range (view when looking from above)  
20 °C (68 °F) 0 °C (32 °F) 30 °C (86 °F)  
Situation and cap  
types  
When you want  
both sides of the  
camera to be  
detectable  
Standard cap  
(attached to the  
camera)  
3
1
2
5 m (16.4 feet)  
6 m (19.7 feet)  
4 m (13.1 feet)  
1
2
3
When you want one (Example) Cap 1  
(Example) Cap 1  
(Example) Cap 1  
side to be  
undetectable  
Cap 1  
3
1
2
Cap 2  
5 m (16.4 feet)  
6 m (19.7 feet)  
4 m (13.1 feet)  
1
2
3
(Example) Cap 3  
(Example) Cap 3  
(Example) Cap 3  
Cap 3  
3
1
2
5 m (16.4 feet)  
6 m (19.7 feet)  
4 m (13.1 feet)  
1
2
3
When you want  
both sides to be  
undetectable  
Cap 4  
(Example) Cap 4  
(Example) Cap 4  
(Example) Cap 4  
3
1
2
5 m (16.4 feet)  
6 m (19.7 feet)  
4 m (13.1 feet)  
1
2
3
*1 Varies by ambient temperature at the camera installation location. Numeric values are  
approximate. Detectable area is indicated by  
.
23  
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Appendix  
About the attachment angle of the sensor range cap  
Example 1  
When there is an object on the right side of the viewable area that you do not want to be  
detected (such as trees):  
Attach one of caps 1-3 as shown in the example ( ) according to the area you do not want to be  
1
detected.  
Example 2  
When there is an object on the top left of the viewable area that you do not want to be  
detected (cars in a street, etc.):  
Attach one of caps 1-3 as shown in the example ( ) according to the area you do not want to be  
2
detected.  
Example 1  
1
Example 2  
2
24  
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Appendix  
Replacing sensor range caps  
1
Remove the attached standard cap.  
2
Remove the desired sensor range cap from one of the 4 types (A) and attach it to the  
sensor (B).  
R When attaching, rotate the tab ( ) on the cap toward the top or at a 45-degree angle  
1
according to the type of cap or direction, and attach the cap on the camera, shown in the  
following illustration.  
1
1
2
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25  
Appendix  
Features available when  
using the [Home Network]  
app  
Accessing the User’s Guide  
The User’s Guide is a collection of online  
documentation that helps you get the most out  
of the [Home Network] app.  
Some of the camera’s features that are  
available when using the [Home Network]  
app are listed below. For more information,  
refer to the User’s Guide (page 26).  
Security system  
You can use the app to arm and disarm the  
security system, confirm the current status  
of the sensor, and view a log of previous  
security events.  
®
®
1
iPhone /iPad  
Tap in the app’s home screen.  
Android™ devices  
Tap or press your mobile device’s  
menu button in the app’s home screen.  
2
Note:  
Tap [User’s Guide].  
R You can also access the User’s Guide at  
the web page listed below.  
Live camera monitoring  
You can view live images from the camera,  
even while away from home.  
Listen and talk  
You can use your mobile device to talk and  
listen to anyone within range of the  
camera’s microphone and speaker.  
Sensor integration  
You can configure the camera’s sensor  
features to trigger other system events,  
homenetwork/manual/  
*1  
such as camera recording , turning on an  
electric device (such as a lamp), etc.  
(Appropriate device required.)  
*1 A commercially-available microSD  
card must be inserted into the hub in  
order to record images.  
Notification  
You can configure the camera to send a  
notification to the [Home Network] app  
when the camera detect motion.  
26  
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Appendix  
R Dimensions  
Approx. 75 mm ´ 75 mm ´ 173 mm (2  
15/16 inches ´ 2 15/16 inches ´ 6 13/16  
inches)  
Specifications  
R Standards  
R Mass (weight)  
Approx. 305 g (0.67 lb)  
*1 The IR-LED will be lighted at the low  
illuminance conditions.  
*2 Water resistance is only assured if the  
camera is installed correctly according to  
the instructions in the Installation Guide,  
and appropriate water protection  
measures are taken. Do not install the  
camera in areas directly exposed to water  
or rain.  
DECT 6.0 (Digital Enhanced Cordless  
Telecommunications 6.0)  
R Frequency range  
DECT: 1.92 GHz – 1.93 GHz  
R RF transmission power  
DECT: 115 mW (max.)  
R Power source  
120 V AC, 60 Hz  
R Power consumption  
Standby: 1.4 W  
During operation:  
1.5 W (when the LED lights are not lit)  
2.3 W (when the LED lights are lit)  
R Operating conditions  
-20 °C – 50 °C (-4 °F – 122°F)  
up to 90% relative humidity  
(non-condensing)  
R Transmitting range  
Approx. 50 m (160 feet) indoors  
Approx. 300 m (1,000 feet) outdoors  
R Image sensor  
0.3 megapixel CMOS  
R Minimum illuminance required  
*1  
0 lx  
R Focal length  
Fixed (0.4 m (1.3 feet) – infinity)  
R Angular field of view (camera angle)  
Horizontal: approx. 70°  
Vertical: approx. 50°  
R Motion detection method  
Pyroelectric infrared sensor (PIR sensor)  
and visual sensor  
R PIR sensor detection range (when the  
surrounding temperature is approx.  
25 °C (77 °F))  
Horizontal: approx. 70°  
Vertical: approx. 20°  
Detection range: approx. 5 m  
R Visual sensor detection range  
Horizontal: approx. 70°  
Vertical: approx. 50°  
R IP rating  
*2  
IP55  
R Adjustable mounting angles  
Horizontal: ±90°  
Vertical: facing forward - facing down  
approx. 60°  
(adjustable when mounting)  
27  
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Appendix  
cordless telephone should not be placed near  
or on top of a TV or VCR. If interference is  
experienced, move the cordless telephone  
further away from the TV or VCR. This will  
often reduce or eliminate interference.  
FCC and other information  
This device complies with Part 15 of the FCC  
Rules. Operation is subject to the following  
two conditions:  
(1) This device may not cause harmful  
interference, and (2) this device must accept  
any interference received, including  
interference that may cause undesired  
operation.  
FCC RF Exposure Warning:  
R This product complies with FCC radiation  
exposure limits set forth for an uncontrolled  
environment.  
R To comply with FCC RF exposure  
requirements, the device must be installed  
and operated 20 cm (8 inches) or more  
between the product and all person’s body.  
R This product may not be collocated or  
operated in conjunction with any other  
antenna or transmitter.  
R For body-worn operation, the handset must  
be used only with a non-metallic accessory.  
Use of other accessories may not ensure  
compliance with FCC RF exposure  
requirements.  
Privacy of communications may not be  
ensured when using this phone.  
CAUTION:  
Any changes or modifications not expressly  
approved by the party responsible for  
compliance could void the user’s authority to  
operate this device.  
NOTE:  
This equipment has been tested and found to  
comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide  
reasonable protection against harmful  
interference in a residential installation. This  
equipment generates, uses, and can radiate  
radio frequency energy and, if not installed  
and used in accordance with the instructions,  
may cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur in a  
particular installation. If this equipment does  
cause harmful interference to radio or  
television reception, which can be determined  
by turning the equipment off and on, the user  
is encouraged to try to correct the interference  
by one or more of the following measures:  
– Reorient or relocate the receiving antenna.  
– Increase the separation between the  
equipment and receiver.  
Notice:  
R FCC ID can be found on the rear of the unit.  
– Connect the equipment into an outlet on a  
circuit different from that to which the  
receiver is connected.  
– Consult the dealer or an experienced radio/  
TV technician for help.  
Some cordless telephones operate at  
frequencies that may cause interference to  
nearby TVs and VCRs. To minimize or  
prevent such interference, the base of the  
28  
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Appendix  
Customer services  
Customer Services Directory (United States and Puerto Rico)  
Obtain Product Information and Operating Assistance; locate your nearest  
Dealer or Service Center; purchase Parts and Accessories; or make Customer  
Service and Literature requests by visiting our Web Site at:  
or, contact us via the web at:  
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),  
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.  
For hearing or speech impaired TTY users, TTY: 1-877-833-8855  
Accessory Purchases (United States and Puerto Rico)  
Purchase Parts, Accessories and Owner’s Manual online for all  
Panasonic Products by visiting our Web Site at:  
or, send your request by E-mail to:  
You may also contact us directly at:  
1-800-237-9080 (Fax Only)  
(Monday - Friday 9 am to 9 pm, EST.)  
Panasonic National Parts Center  
20421 84th Avenue S., Kent, WA 98032  
(We accept Visa, MasterCard, Discover Card, American Express.)  
For hearing or speech impaired TTY users, TTY: 1-866-605-1277  
29  
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Appendix  
Warranty (For United States and Puerto Rico)  
Panasonic Home Network System Products  
Limited Warranty  
Limited Warranty Coverage  
If your product does not work properly because of a defect in materials or workmanship,  
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length  
of the period indicated on the chart below, which starts with the date of original purchase  
(“Limited Warranty period”), at its option either (a) repair your product with new or  
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or  
(c) refund your purchase price. The decision to repair, replace or refund will be made by  
the warrantor.  
Parts  
Labor  
Home Network System Products  
One (1) Year  
90 days  
One (1) Year  
N/A  
microSD card (Included model only)  
During the “Labor” Limited Warranty period there will be no charge for labor. During the  
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your  
product prepaid during the Limited Warranty period. This Limited Warranty excludes both  
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited  
Warranty only applies to products purchased and serviced in the United States or Puerto  
Rico. This Limited Warranty is extended only to the original purchaser and only covers  
products purchased as new.  
Mail-In Service--Online  
Online Repair Request  
To submit a new repair request and for quick repair status visit our Web Site at  
When shipping the unit carefully pack in a padded shipping carton, include all  
accessories, and send it prepaid. Include a letter detailing the complaint, a return  
address and provide a day time phone number where you can be reached. P.O. Boxes  
are not acceptable. Keep the tracking number for your records. A copy of valid  
registered receipt is required under the 1 year parts and labor Limited Warranty.  
For Limited Warranty service for headsets if a headset is included with this  
product please follow instructions above.  
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE  
PURCHASER WILL BE REQUIRED TO FURNISH A SALES  
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,  
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE  
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH  
PROOF OF PURCHASE.  
30  
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Appendix  
Limited Warranty Limits And Exclusions  
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,  
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty  
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are  
caused by products not supplied by the warrantor, or failures which result from accidents,  
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty  
installation, set-up adjustments, misadjustment of consumer controls, improper  
maintenance, power line surge, lightning damage, modification, introduction of sand,  
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or  
rental use of the product, or service by anyone other than a Factory Service Center or  
other Authorized Servicer, or damage that is attributable to acts of God.  
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED  
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR  
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR  
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this  
excludes damages for lost time, lost calls or messages, cost of having someone remove or  
re-install an installed unit if applicable, travel to and from the servicer. The items listed are  
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,  
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE  
PERIOD OF THE LIMITED WARRANTY.  
Some states do not allow the exclusion or limitation of incidental or consequential  
damages, or limitations on how long an implied warranty lasts, so the exclusions may not  
apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other rights  
which vary from state to state. If a problem with this product develops during or after the  
Limited Warranty period, you may contact your dealer or Service Center. If the problem is  
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department  
at the addresses listed for the warrantor.  
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,  
ARE YOUR RESPONSIBILITY.  
When you ship the product  
• Carefully pack your unit, preferably in the original carton.  
• Attach a letter, detailing the symptom.  
• Send the unit to Panasonic Exchange Center, prepaid and adequately insured.  
• Do not send your unit to Panasonic Corporation of North America listed on the back  
cover or to executive or regional sales offices. These locations do not repair consumer  
products.  
31  
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IMPORTANT!  
If your product is not working properly. . .  
A
B
Reconnect the AC adaptor to the camera.  
Use the Home Network app to access the User’s Guide  
and refer to the Troubleshooting section.  
• FAQ and troubleshooting hints are available.  
For your future reference  
We recommend keeping a record of the following information to assist with any repair under  
warranty.  
Serial No.  
Date of purchase  
(found on the rear of the unit)  
Name and address of dealer  
Attach your purchase receipt here.  
Two Riverfront Plaza, Newark, NJ 07102-5490  
© Panasonic System Networks Co., Ltd. 2014  
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