Compact Plain Paper Fax
with 2.4 GHz Cordless
and Answering System
Operating Instructions
Model No.
KX-FPG372
General
FOR FAX ADVANTAGE ASSISTANCE:
– (VOICE) CALL
1-800-HELP-FAX (1-800-435-7329)
– E-MAIL TO
for customers in the U.S.A. or Puerto
Rico
Please read these Operating
Instructions before using the unit
and save for future reference.
– REFER TO
www.panasonic.com
for customers in the U.S.A. or Puerto
Rico
This model is designed to be
used only in the U.S.A.
Download from Www.Somanuals.com. All Manuals Search And Download.
For Best Performance
For Best Performance
Battery charge
Operating distance and noise
Place the handset on the cradle of the base unit
Calls are transmitted between the base unit and
the handset using wireless radio waves.
For maximum distance and noise-free
operation, the recommended base unit location
is:
for about 15 hours before initial use.
B
A
Charge
contacts
Base unit
display
L A beep will sound, and the following will be
displayed for an instant on the base unit.
Base unit display:
CHARGING
The display will show the date and time.
C
L For further details, see page 21.
A Away from electrical appliances such as a
TV, personal computer or another
cordless phone.
B In a HIGH and CENTRAL location with no
obstructions such as walls.
C Raise the antenna vertically.
Note:
L If you are using the handset near a
microwave oven which is being used, noise
may be heard from the receiver on the
handset. Move away from the microwave
oven and closer to the base unit.
L If more than one cordless phone is being
used and your handset is near another
cordless phone’s base unit, noise may be
heard. Move away from the other cordless
phone’s base unit and closer to your base
unit.
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Safety Instructions
Safety Instructions
Important safety instructions
When using this unit, basic safety precautions
should always be followed to reduce the risk of
fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked
on this unit.
D. If the unit does not work normally by
following the operating instructions.
Adjust only controls covered by the
operating instructions. Improper
adjustment may require extensive work
by an authorized service center
E. If the unit has been dropped or physically
damaged.
3. Unplug this unit from power outlets before
cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example
F. If the unit exhibits a distinct change in
performance.
near a bathtub, wash bowl, kitchen sink, etc...
5. Place the unit securely on a stable surface.
Serious damage and/or injury may result if
the unit falls.
14.During thunderstorms, avoid using
telephones except cordless types. There
may be a remote risk of an electric shock
from lightning.
6. Do not cover slots and openings on the unit.
They are provided for ventilation and
protection against overheating. Never place
the unit near radiators, or in a place where
proper ventilation is not provided.
7. Use only the power source marked on the
unit. If you are not sure of the type of power
supplied to your home, consult your dealer or
local power company.
8. For safety purposes this unit is equipped with
a grounded plug. If you do not have this type
of outlet, please have one installed. Do not
defeat this safety feature by tampering with
the plug.
9. Do not place objects on the power cord.
Install the unit where no one can step or trip
on the cord.
10.Do not overload wall outlets and extension
cords. This can result in the risk of fire or
electric shock.
15.Do not use this unit to report a gas leak, when
in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
INSTALLATION:
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet locations
unless the jack is specifically designed for
wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
11.Never push any objects through slots in this
unit. This may result in the risk of fire or
electric shock. Never spill any liquid on the
unit.
12.To reduce the risk of electric shock, do not
disassemble this unit. Take the unit to an
authorized service center when service is
required. Opening or removing covers may
expose you to dangerous voltage or other
risks. Incorrect reassembly can cause
electric shock when the unit is subsequently
used.
13.Unplug this unit from the wall outlet and refer
servicing to an authorized service center
when the following conditions occur:
A. When the power supply cord or plug is
damaged or frayed.
WARNING:
L To prevent the risk of fire or electrical shock,
do not expose this product to rain or any type
of moisture.
OTHER INFORMATION:
L Keep the unit away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The unit should be kept free from dust, high
temperature and vibration.
L The unit should not be exposed to direct
sunlight.
L Do not place heavy objects on top of this unit.
L Do not touch the plug with wet hands.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or
water.
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Safety Instructions
CAUTION:
Battery
To reduce the risk of fire or injury to persons,
read and follow these instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a fire.
They may explode. Check with local waste
management codes for special disposal
instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and may
cause burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
L Do not let the batteries come in contact with
conductive materials such as rings, bracelets
and keys or the battery and/or conductor may
overheat and cause burns.
L Charge the battery(ies) provided with or
identified for use with this product only in
accordance with the instructions and
limitations specified in this manual.
NOTICE:
L Operating near 2.4GHz electrical appliances
may cause interference. Move away from the
electrical appliances and/or press the CH
(Channel) button.
L Consult the manufacturer of any personal
medical devices, such as pacemakers, to
determine if they are adequately shielded
from external RF (radio frequency) energy.
(The unit operates in the frequency range of
2402 MHz to 2480 MHz, and the power
output level can range 0.015 watts.) Do not
use the unit in health care facilities if any
regulations posted in the area instruct you
not to do so. Hospitals or health care facilities
may be using equipment that could be
sensitive to external RF (radio frequency)
energy.
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Table of Contents
Table oConens
Initial Preparation
Accessories
Included accessories .............................................................................9
Accessory information..........................................................................10
Finding the Controls
(Base Unit)
Location of controls..............................................................................11
Overview..............................................................................................12
Finding the Controls
(Handset)
Location of controls..............................................................................13
Setting (Base Unit)
Ink film .................................................................................................14
Paper tray ............................................................................................16
Metal recording paper guide ................................................................17
Recording paper ..................................................................................18
Setting (Handset)
Belt clip and headset............................................................................19
Connections and Setup
Selecting the way to use your fax machine..........................................20
Case 1: Using the fax machine only ....................................................22
Case 2: Using the fax machine with an extension telephone ..............24
Case 3: Using the fax machine with a computer..................................26
Help Button
Volume
Help function .......................................................................................28
Adjusting handset volume....................................................................29
Adjusting base unit volume..................................................................30
Initial Programming
Date and time, your logo and fax number............................................31
Telephone
Making and Answering
Calls
Phone calls - making............................................................................35
Phone calls - answering.......................................................................37
Intercom...............................................................................................38
Transferring a call ................................................................................40
Navigator Directory
Caller ID
Storing names and telephone numbers into the navigator directory....41
Editing a stored entry...........................................................................43
Erasing a stored entry..........................................................................45
Making a phone call using the navigator directory...............................47
Caller ID service from your phone company........................................49
Viewing and calling back using caller information................................50
Erasing caller information ....................................................................52
Storing caller information .....................................................................54
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Table of Contents
Fax
Sending Faxes
Sending a fax manually........................................................................55
Documents you can send ....................................................................57
Sending a fax using the navigator directory.........................................58
Broadcast transmission .......................................................................59
Receiving Faxes
Distinctive Ring
Receiving a fax manually.....................................................................62
Receiving a fax automatically ..............................................................64
Using two or more phone numbers in a single telephone line .............66
Making a copy......................................................................................68
Copy
Copying
Answering Device
Greeting
Recording your own greeting message ...............................................71
Erasing your own recorded greeting message ....................................72
Memo Message
Leaving a message for others or yourself............................................73
Incoming Messages
Listening to recorded messages using the base unit...........................74
Listening to recorded messages using the handset.............................76
Remote Operation
Voice Mailbox
Operating from a remote location ........................................................77
How callers can leave you private messages......................................79
Recording your own mailbox greeting messages ................................80
Listening to recorded messages using the base unit...........................81
Listening to recorded messages using the handset.............................82
Listening to recorded messages from a remote location .....................83
Option
Transferring recorded messages to another telephone.......................84
Programmable Features
Features Summary
Programming .......................................................................................86
Basic features .....................................................................................88
Advanced features ..............................................................................89
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Table of Contents
Help
Error Messages
Reports ................................................................................................93
Display ................................................................................................94
Frequently Asked
Questions
When a function does not work, check here........................................96
Ink film................................................................................................101
Replacement
Jams
Recording paper jam..........................................................................103
Document jams – sending ................................................................106
Battery
Replacing the handset battery ...........................................................107
Cleaning
Document feeder ...............................................................................108
Thermal head.....................................................................................109
General Information
Printed Reports
Caller IQ Feature
Specifications
Reference lists and reports ...............................................................111
openLCR service for the Caller IQ feature ........................................112
Technical data about this product......................................................119
FCC and Other
Information
FCC and Other Information................................................................121
Limited Warranty................................................................................123
Customer Services directory..............................................................125
Warranty
Customer Services
Index
Program index....................................................................................126
Index ..................................................................................................127
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Accessories
Initial Preparation
Included accessories
Power cord ........................... 1
Telephone line cord...............1
Cordless handset*................ 1
Part No. PFJA1030Z
Part No. PQJA10075Z
Belt clip................................. 1
Paper tray (for letter size
Metal recording paper
recording paper) ...................1
guide .................................... 1
Part No. PQKE10341Z3
Part No. PFKS1060Z1
Part No. PFUS1385Z
A4 paper guide..................... 1
Ink film ..................................1
Operating instructions .......... 1
Part No. PFZMFC175AL
– prints about 150 letter size
Part No. PFQX1792Z
pages.
Quick start sheet.................. 1
Part No. PFQW1867Z
* The cordless handset is shown as the KX-FPG371R on the label, but it can be also used for this model,
KX-FPG372.
L If any items are missing or damaged, check with the place of purchase.
L Save the original carton and packing materials for future shipping and transportation of the unit.
L The part numbers are subject to change without notice.
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Accessories
Accessory information
L We recommend that you buy the full-size, 50 meter (164') replacement roll for use in your unit. Please use
genuine Panasonic replacement film. The ink film is not reusable. Do not rewind and reuse it.
L To install legal size recording paper, use the legal paper tray (page 16).
Model No.
Item
Specifications/Usage
KX-FA53
Replacement film
1 roll – 216 mm × 50 m (81/2" × 164')
(about 150 letter size pages)
KX-FA55
Replacement film
Replacement film
2 rolls – 216 mm × 50 m (81/2" × 164')
(about 300 letter size pages)
KX-FA55D
4 rolls – 216 mm × 50 m (81/2" × 164')
(about 600 letter size pages)
KX-FA51
P-P511
Legal paper tray
To install legal size recording paper.
Rechargeable battery
Nickel cadmium battery for the cordless
handset.
KX-TCA88/KX-TCA90
Headset
For a hands-free telephone conversation.
L To place an order:
Telephone:
Fax:
Call 1-800-332-5368.
Send a fax to 1-800-237-9080.
Include:
–
–
–
your name, shipping address and telephone number,
credit card type, number, expiration date and your signature,
order part number and quantity.
Internet:
Visit our web site: http://www.panasonic.com/store
(for customers in the U.S.A. ONLY)
L If you have any questions about internet orders, please contact us at:
E-mail:
Telephone:
1-866-888-2929
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Finding the Controls (Base Unit)
Finding the Controls (Base Unit)
Location of controls
A
B
C
D
E F G H
I
J K
ON
CALLER ID
MESSAGE(S) OFF
AUTO
ANSWER
LOCATOR/
INTERCOM
RECORD ERASE PLAY MESSAGES
COPY
MIC
VOLUME
DIGITAL
MENU
-
SP PHONE
STOP
NAVIGATOR
TONE
SLOW
QUICK
PREV
NEXT
FLASH
REDIAL
PAUSE
FAX/START
SET
HELP
CALL WAIT
MUTE
M
O
U
L
N
P
Q R S
T
A {TONE}
M {REDIAL}{PAUSE}
L To change from pulse to tone temporarily
during dialing when your line has rotary
pulse services.
L To redial the last number dialed from the
base unit.
L To insert a pause during dialing or after
pressing {FLASH}.
B {SLOW}
L For slow playback (page 74).
C {QUICK}
L For quick playback (page 74).
D {RECORD}
N {MUTE}
L To mute your voice to the other party
during a conversation. Press this button
again to resume the conversation.
O {DIGITAL SP-PHONE}
L For speakerphone operation (page 36,
37).
L To record your own greeting messages
(page 71).
E {ERASE}
P {NAVIGATOR}{VOLUME}
L To adjust volume (page 29).
L To search for a stored name (page 47,
58).
L To erase recorded messages (page 75).
F {CALLER IQ}
L To use the Caller IQ feature (page 113).
G Display
L To select the features or feature settings
during programming (page 86, 87).
L To navigate to the next operation.
H {PLAY MESSAGES}
L To play recorded messages (page 74).
Q {HELP}
I {AUTO ANSWER}
L To print a quick reference (page 28).
L To turn on/off the auto answer setting
(page 62, 64).
R {MENU}
L To initiate or exit programming.
J {CALLER ID}
L To use Caller ID service (page 51, 54).
S {COPY}
L To initiate copying (page 68).
K {LOCATOR/INTERCOM}
L To page or locate the handset
(page 39, 40).
T {FAX/START}{SET}
L To initiate fax transmission or reception.
L To store a setting during programming.
L {FLASH}{CALL WAIT}
L To access special telephone services
such as Call Waiting (page 49) or for
transferring extension calls.
U {STOP}
L To stop an operation or cancel
programming.
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Finding the Controls (Base Unit)
Overview
Front view
A Document guides
B Paper tray
C D E F G
A
B
C Metal recording paper guide
D Recording paper entrance
E Recording paper exit
F Tension plate
G Antenna
H Front cover
I Document exit
J Microphone
L To talk with the other party when using
the speakerphone.
K Document entrance
L Back cover open button
M Back cover
K L M
H
J
I
Rear view
A Power inlet
B Telephone line jack
C Speaker
A
B
C
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Finding the Controls (Handset)
Finding the Controls (Handset)
Location of controls
G {FLASH}{CALL WAIT/PLAYBACK}
L To access special telephone services
such as Call Waiting (page 49) or for
transferring extension calls.
L To listen to recorded messages
(page 76).
H {MUTE}
L To mute your voice to the other party
during a conversation. To release the
mute, press {MUTE}, {TALK} or
{SP-PHONE}.
A
B
H
I
I {CALLER IQ}
L To use the Caller IQ feature (page 112).
C
D
E
J
K
J {OFF}
L To hang up (page 35, 37).
L To stop viewing caller information
(page 50).
L
M
K {CLEAR}{HOLD}{INTERCOM}
L To erase caller information (page 52).
L To erase an entry (page 45).
F
G
L To put a call on hold (page 35).
L To page the base unit (page 39).
L Dial keypad
L Dial 1: To repeat the recorded messages
(page 76).
L Dial 2: To skip the recorded messages
(page 76).
L Dial 4: To play new recorded messages
(page 76).
A Backlit LCD Display
L The lighted display will stay on for a few
seconds after pressing a handset button
or lifting the handset off the base unit.
L Dial 5: To play all recorded messages
(page 76).
B {FUNCTION}
L To enter programming (page 36, 37, 41).
L Dial 7: To turn the auto answer setting on
(page 76).
L Dial 9: To turn the auto answer setting off
(page 76).
C {TALK}
L To make/answer calls (page 35, 37).
D {LOUD/SEARCH}{CH}{EDIT}
L To adjust volume (page 29).
L To adjust LCD contrast (page 36).
L To search for a stored name (page 47).
L To view caller information (page 50).
L To select a clear channel (page 35).
L To edit the caller’s phone number
(page 50).
M {REDIAL}{PAUSE}
L To redial the last number dialed from the
handset.
L To insert a pause during dialing.
E {SP-PHONE}
L For speakerphone operation
(page 35, 37).
F {TONE}
L To change from pulse to tone temporarily
during dialing when your line has rotary
pulse services.
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Setting (Base Unit)
Setting (Base Unit)
Ink film
1
Open the front cover by pulling up the
center part.
3
4
Open the back cover.
Back cover
Center part
Front cover
Insert the blue core of the front ink film roll
into the right slot of the unit (1). Insert the
“T” shaped gear (blue) into the left slot of
the unit (2).
2
Release the back cover by pushing the
back cover open button (green) on the right
side of the unit.
Insert the rear ink film roll (3).
L The ink film is safe to touch, and will not
rub off on your hands like carbon paper.
OR
Release the back cover by pushing the
back cover open lever (green) in the unit.
“T” shaped
gear (blue)
Rear ink film roll
Right slot
Back cover
open button
(green)
3
2
Left
slot
1
Back cover
open lever (green)
Front ink
film roll
Blue core
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Setting (Base Unit)
5
Turn the “T” shaped gear (blue) in the
direction of the arrow.
6
Close the back cover securely by pushing
down on the dotted area at both ends (1).
Close the front cover securely (2).
L When the power cord is connected, the
following message will be displayed
while the unit is checking that there is no
slack in the ink film.
“T” shaped gear
(blue)
PLEASE WAIT
Dotted
area
1
2
Back cover
Front cover
Ink film
L Make sure that the ink film is wrapped
around the blue core at least once.
Correct
1 turn
Tight
Blue core
Incorrect
The ink film is not wrapped
around the blue core.
Slack
Reverse
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Setting (Base Unit)
Paper tray
The included paper tray is for letter size
recording paper.
Insert the tab on the paper tray into the slot on
the back of the unit.
To use legal size paper
L Please purchase a legal paper tray, Model
No. KX-FA51 (page 10) and install it.
Paper tray
Tab
Legal paper tray
Slot
To use A4 size paper
You need to install the A4 paper guide to the
right side of the paper tray.
L Change the recording paper size (feature
#16, page 88).
1. Insert the bottom tab on the A4 paper guide
into the lower slot.
2. Press the guide into the upper slot.
Note:
A4 paper guide
L Do not place the unit in an area where the
paper tray may be obstructed (i.e. by a wall
etc.).
Upper slot
Lower slot
Bottom tab
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Setting (Base Unit)
Metal recording paper guide
Attach the metal recording paper guide into the
slots on the recording paper exit.
Metal recording paper guide
Slots
L The recording paper will be ejected from the
top of the unit after printing. The metal
recording paper guide prevents the printed
paper from curling.
Metal recording paper guide
Printed paper
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Setting (Base Unit)
Recording paper
Letter, legal or A4 size recording paper can be loaded. The unit can hold up to 50 sheets of 75 g/m2 (20
lb.) paper. You may use 60 g/m2 to 90 g/m2 (16 lb. to 24 lb.) paper. See the note for paper specifications
(page 120). For superior results, we recommend Hammermill® Jet Print paper. If you use legal size
paper, please install a legal paper tray (page 16).
1
Fan the stack of paper to prevent a paper
jam.
To add paper
1. Pull the tension plate forward and hold open
while removing all of the installed paper.
2. Add paper to the stack of paper you removed
and straighten.
3. Fan the stack of paper.
4. Pull the tension plate forward and hold open
while inserting the paper.
2
Pull the tension plate forward and hold
open while inserting the paper.
Side to be printed
face down.
Recording paper
entrance
Tab
Tension plate
L The paper should not be over the tab.
L If the paper is not inserted correctly,
readjust the paper, or the paper may
jam.
Correct
18
For Fax Advantage assistance, call 1-800-435-7329.
Setting (Handset)
Setting (Handset)
Belt clip and headset
Belt clip
To install the belt clip
Headset (optional)
Plugging the headset into the handset allows a
hands-free telephone conversation. Please use
the Panasonic headset Model No. KX-TCA88 or
KX-TCA90. See page 10 for accessory
information.
To connect the headset
To remove the belt clip
The pictured headset is KX-TCA88.
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Connections and Setup
Connections and Setup
Selecting the way to use your fax machine
You may already have other devices such as a telephone or computer in addition to the fax machine. You
may use them in the same room or a different room. Depending on your situation, select the way you
prefer to use your fax machine.
–
–
–
Case 1: Using the fax machine only (page 22)
Case 2: Using the fax machine with an extension telephone (page 24)
Case 3: Using the fax machine with a computer (page 26)
To use surge protectors
Connecting to a telephone line
jack and power outlet
L The warranty does not cover damage due to
power line surges or lightning. For additional
equipment protection, we recommend the
use of a surge protector. The following types
are available: TELESPIKE BLOK MODEL
TSB (TRIPPE MFG. CO.), SPIKE BLOK
MODEL SK6-0 (TRIPPE MFG. CO.), SUPER
MAX (PANAMAX) or MP1 (ITW LINX).
Caution:
L When you operate this product, the power
outlet should be near the product and
easily accessible.
Note:
L If any other device is connected on the same
line, this unit may disturb the network
condition of the device.
Line surge
protector
(
)
Telephone
line cord
To a single
telephone
line jack
(RJ11C)
To a power outlet
(120 V, 60 Hz)
Power cord
Power surge
protector
(
)
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