Panasonic Digital Camera BB HNP11CE User Manual

Operating Instructions  
Network Camera Recorder  
Model No.  
BB-HNP11CE  
Please read this manual before using and save this manual for future reference.  
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Operating Instructions  
System Requirements for your PC  
Your PC (Personal Computer) and network must meet the following technical  
specifications for this software to work properly.  
Items  
Description  
Microsoft Windows XP Professional Edition  
®
®
Operating  
System  
®
®
Microsoft Windows 2000 (Service Pack 2 or later)  
Web Browser Internet Explorer 6.0 or later  
File System  
NTFS (NT File System) is recommended.  
Audio output feature (Speaker or Headphones)  
*1  
Audio  
Hardware  
Connecting 10 Cameras  
Connecting 4 Cameras  
Specification  
®
CPU: Pentium 4 3 GHz or  
CPU: Pentium 4 1.8 GHz or  
higher, or compatible processor higher, or compatible processor  
Memory: 512 MB or higher Memory: 256 MB or higher  
*1  
Using the camera with audio.  
Notes  
The information above is based on 640 x 480 resolution, favor clarity,  
motion detection recording, recording interval: Not Specify, recording  
capacity limited settings to decide your PC specification. The information  
may change depending on the system or composition.  
Change the hard disk capacity considering file size shown on page 23.  
Trademarks  
Microsoft and Windows are either registered trademarks or trademarks of  
Microsoft Corporation in the United States and/or other countries.  
Adobe and Adobe Reader are either registered trademarks or trademarks of  
Adobe Systems Incorporated in the United States and/or other countries.  
Intel and Pentium are trademarks or registered trademarks of Intel Corporation  
or its subsidiaries in the United States and other countries.  
Screen shots reprinted with permission from Microsoft Corporation.  
All other trademarks identified herein are the property of their respective  
owners.  
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Operating Instructions  
Table of Contents  
1
Product Introduction.....................................................6  
1.1  
Included Accessories..................................................................... 6  
1.2  
Important Information..................................................................... 7  
1.2.1 Audio and Video Recording Notice............................................................ 7  
1.2.2 Security Cautions ...................................................................................... 7  
1.3  
1.4  
1.5  
End-User License Agreement........................................................ 8  
Looking at Installation Procedure................................................. 11  
Installing This Software................................................................ 12  
1.5.1 Modifying or Deleting This Software........................................................ 18  
1.6 Starting or Closing This Software ................................................ 19  
1.6.1 Starting This Software ............................................................................. 19  
1.6.2 Closing This Software.............................................................................. 20  
1.7  
Performing License Registration.................................................. 21  
1.7.1 Registering a New License...................................................................... 21  
2
Software Operation.....................................................23  
Selecting a Folder to Save Images .............................................. 23  
Automatically Backing up Recorded Images................................ 26  
Using a Proxy Server................................................................... 28  
Registering the Camera............................................................... 30  
2.1  
2.2  
2.3  
2.4  
2.4.1 Creating New Camera ............................................................................. 30  
2.4.2 Editing Camera Information..................................................................... 38  
2.5  
Network Camera Recorder Window ............................................ 39  
2.5.1 Monitoring Page....................................................................................... 45  
2.5.2 Recorded Image Page............................................................................. 46  
2.5.3 Timer List Page........................................................................................ 47  
2.6  
Monitoring the Camera ................................................................ 48  
2.6.1 Monitoring the Camera ............................................................................ 48  
2.6.2 Using Operation Bar ................................................................................ 49  
2.6.3 Using Preset Buttons............................................................................... 52  
2.7  
Recording the Image.................................................................... 53  
2.7.1 Manually Recording the Image................................................................ 53  
2.7.2 Motion Detection Recording .................................................................... 55  
2.7.3 Timer Recording ...................................................................................... 56  
2.8  
Playing the Recorded Images...................................................... 59  
2.8.1 Playing the Recorded Images.................................................................. 59  
2.8.2 Searching the Recorded Images ............................................................. 63  
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Operating Instructions  
2.9  
Using Camera List........................................................................ 66  
2.10 Enabling or Disabling the Cameras.............................................. 68  
2.11 Deleting the Registered Cameras................................................ 69  
2.12 Converting the Recorded Images ................................................ 70  
2.12.1 Converting the Recorded Images to JPEG files...................................... 70  
2.13 Other Features............................................................................. 72  
2.13.1 Importing the Camera Information........................................................... 72  
2.13.2 Exporting the Camera Information .......................................................... 72  
2.13.3 Copying the Recorded Images................................................................ 73  
2.13.4 Changing the Keyword of the Recorded Images..................................... 73  
2.13.5 Deleting the Recorded Images................................................................ 74  
2.14 Error Message List....................................................................... 75  
2.15 Troubleshooting............................................................................ 93  
2.16 Default Setting List....................................................................... 96  
Index....................................................................................98  
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Operating Instructions  
1 Product Introduction  
1.1 Included Accessories  
The following items are provided.  
CD-ROM ...................................................... 1 pc.  
Operating Instructions (This Manual)........... 1 pc.  
Registration code stickers............................. 1 set (3 pcs.)  
Note  
User registration requires registration code shown on registration code  
stickers. Affix the stickers to the case, the front or the back of Operating.  
Instructions to remember registration code and license key.  
CD-ROM Notice  
Do not scratch, smudge, write or label either CD-ROM surfaces. It may  
become unreadable because of a scratch.  
Do not touch the CD-ROM surface and avoid leaving fingerprints on it. It may  
become unreadable because of dust.  
Do not place the CD-ROM in any place where it will be subjected to direct sun-  
light or high temperature such as around a heater. CD-ROM may become  
unreadable because of change in shape.  
Do not throw or bend CD-ROM. CD-ROM may become unreadable because  
of a scratch or change in shape.  
Do not play this CD-ROM in an audio CD player. Ear-splitting volume may  
damage its speakers.  
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Operating Instructions  
1.2 Important Information  
1.2.1 Audio and Video Recording Notice  
PLEASE NOTE that under certain circumstances, audio/video recording may be  
PROHIBITED by law. This software should be used only in compliance with all  
applicable federal, state and local statutes.  
1.2.2 Security Cautions  
When using this software, take appropriate measures to avoid the following  
security breaches.  
Leaks of private information via this software  
Illegal use of this software by a third party  
Interference or suspension of the use of this product by a third party  
Take the following measures to avoid security breaches:  
To prevent malicious attack to your PC or recorded images, keep newly  
updating the installed software on your PC such as operating system, web  
browser, antivirus software or Network Camera Recorder. (Perform the  
version update to intensify the security).  
If you receive data from the Internet, perform the scan for malicious  
program or removal of the computer virus.  
You are responsible for this product’s user information such as registered  
camera information and recorded images. This information should not be  
made available to any third parties outside the user group.  
Panasonic Communications Co., Ltd.  
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Operating Instructions  
1.3 End-User License Agreement  
THIS IS A LEGAL AGREEMENT BETWEEN YOU AND PANASONIC  
COMMUNICATIONS CO., LTD. ("PANASONIC") WITH RESPECT TO THE  
PANASONIC NETWORK CAMERA RECORDER, RETAIL VERSION SOFTWARE  
("SOFTWARE"). CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THIS  
AGREEMENT PRIOR TO INSTALLING THE SOFTWARE. THE SOFTWARE  
INCLUDES A PROGRAM LICENSED UNDER THE GNU LESSER GENERAL PUBLIC  
LICENSE ("LGPL PROGRAM"). AS FOR LGPL PROGRAM, GNU LESSER  
GENERAL PUBLIC LICENSE SET FORTH IN THE FILE "COPYING" UNDER THE  
DIRECTORY NAMED "SOURCE" WHICH CAN BE FOUND IN THIS PROGRAM  
SHALL BE APPLIED. INSTALLING THE SOFTWARE INDICATES YOUR  
ACCEPTANCE OF THESE TERMS AND CONDITIONS.  
If you do not agree to these terms and conditions, return all SOFTWARE items (disk,  
written materials and packaging) to the place of purchase, for a refund. No refund will  
be given unless all SOFTWARE items (disk, written materials and packaging) are  
returned.  
1. COPYRIGHT:  
The SOFTWARE is protected by copyright laws and international treaty provisions,  
and all other applicable laws. You acknowledge that you are receiving only a  
LIMITED LICENSE TO USE the SOFTWARE and related documentation, and that  
you shall obtain no title, ownership nor any other rights in or to the SOFTWARE  
and its related documentation, all of which title and rights shall remain with  
PANASONIC or its licensor.  
2. LICENSE:  
(1) You may use the SOFTWARE solely for the purpose of recording and  
processing images from one or more PANASONIC Network Cameras  
which are compatible with the SOFTWARE.  
(2) You may make a copy of the SOFTWARE for the use defined in  
subparagraph (1) above, or for internal back-up purpose only.  
(3) You may transfer your rights under this License Agreement on a permanent  
basis, provided that you transfer this Agreement, all copies of the  
SOFTWARE, all related documentation and your PANASONIC Network  
Camera(s), and the recipient thereof agrees to the terms of this  
Agreement.  
3. RESTRICTIONS:  
You may not reverse engineer, decompile or disassemble the SOFTWARE, except  
as expressly permitted by applicable laws or GNU Lesser General Public License.  
You may not use, copy, modify, alter, rent, lease or transfer the SOFTWARE, its  
related documentation, or any copies thereof, in whole or in part, except as  
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Operating Instructions  
expressly provided in this Agreement. You may not export the SOFTWARE in  
contravention of any applicable U.S. or foreign export laws and regulations.  
4. TERM:  
This license is effective until terminated. You may terminate this Agreement at any  
time by destroying the SOFTWARE and related documentation and all copies  
thereof. This license will be terminated if you fail to comply with any term or  
condition of this Agreement. Upon such termination, you agree to destroy the  
SOFTWARE, all copies thereof and related documentation.  
5. LIMITED WARRANTY:  
PANASONIC warrants to you that the SOFTWARE will perform substantially in  
accordance with its documentation for the ninety (90) day period following your  
receipt of the SOFTWARE.  
To make a warranty claim, you must return the SOFTWARE to the location  
where you obtained it along with proof of purchase within such ninety (90) day  
period. If the SOFTWARE does not perform substantially in accordance with  
its documentation, the entire liability of PANASONIC and your exclusive  
remedy shall be limited to either, at PANASONIC'S option, the replacement of  
the SOFTWARE or the refund of the license fee you paid for the SOFTWARE.  
THE FOREGOING STATES THE SOLE AND EXCLUSIVE REMEDIES FOR  
PANASONIC'S BREACH OF WARRANTY. THE LIMITED WARRANTY SET  
FORTH IN THIS PARAGRAPH GIVES YOU SPECIFIC LEGAL RIGHTS. YOU  
MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR  
JURISDICTION TO JURISDICTION.  
6. LIMITATION OF LIABILITY:  
EXCEPT FOR THE LIMITED WARRANTY SET FORTH IN PARAGRAPH 5,  
PANASONIC MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY,  
AS TO ANY OTHER MATTERS, INCLUDING BUT NOT LIMITED TO NON-  
INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, OR FITNESS  
FOR ANY PARTICULAR PURPOSE. PANASONIC DOES NOT AND CANNOT  
WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING  
THE SOFTWARE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE  
EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN  
IMPLIED WARRANTY MAY LAST, SO THE ABOVE LIMITATIONS MAY NOT  
APPLY TO YOU. TO THE EXTENT PERMISSIBLE, ANY IMPLIED WARRANTIES  
ARE LIMITED TO NINETY (90) DAYS. IN NO EVENT WILL PANASONIC BE  
LIABLE TO YOU FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL,  
PUNITIVE OR SPECIAL DAMAGES, INCLUDING ANY LOST PROFITS OR  
LOST SAVINGS, EVEN IF A REPRESENTATIVE OF PANASONIC HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY  
ANY THIRD PARTY. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE  
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL  
DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.  
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Operating Instructions  
7. U.S. GOVERNMENT RESTRICTED RIGHTS LEGEND  
:
The SOFTWARE and related documentation are "commercial item", as that is  
defined at FAR 2.101, consisting of "commercial computer software" and  
"commercial computer software documentation", as such terms are used in FAR  
12.212 and DFARS 227.7202. Consistent with FAR 12.212 or DFARS 227.7202, as  
applicable, the Software and related documentation are licensed to U.S.  
Government end users as a commercial item, with only those rights as are granted  
to all other end users pursuant to the terms and conditions of this Agreement.  
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Operating Instructions  
1.4 Looking at Installation Procedure  
You must perform the following steps to use this software.  
Read the End-User License Agreement (see page 8).  
You cannot install this software if you disagree.  
(The legal agreement is required when installing this software.)  
Install this software (see page 12).  
Perform the license registration (see page 21).  
Perform the license registration to use this software.  
The attached registration code stickers are required to perform license  
registration.  
Select the folder to save images (see page 23).  
Configure the camera (see page 30).  
Operate recording and monitoring the camera.  
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Operating Instructions  
1.5 Installing This Software  
It is recommended that you create an administrator account user on your PC to  
securely manage recorded images. After logging in as the set user, install this  
software.  
1. Insert the CD-ROM to the CD-ROM drive.  
Installation Selection window automatically appears.  
Notes  
If Installation Selection window does not appear, open the CD-ROM  
and double-click "autorun.exe" file.  
®
®
Adobe Reader must be installed on your PC.  
It can be downloaded without charge from the Adobe website.  
2. Click [Install Network Camera Recorder].  
If this software has been installed, the following window is displayed.  
Install this software after removing this software at  
[Start] [Settings] [Control Panel] [Add/Remove Programs] window.  
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Operating Instructions  
Note  
If you do not log in as an administrator account user, you cannot install this  
software and the following windows will be displayed. Log in as an  
administrator.  
or  
Installation window appears.  
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Operating Instructions  
3. Click [Next>].  
License Agreement window appears.  
4. Check [I Agree] and click [Next>].  
Choose Destination Location window appears.  
Notes  
To securely manage recorded images, selecting [Just me] is  
recommended.  
[Everyone] means users having an administrator account.  
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Operating Instructions  
Click [Browse...] to change the destination folder.  
The destination must have more than 200 MB free capacity.  
If you click [Disk Cost...], installable drives, each drive disk size and free  
capacity are displayed.  
5. Select the destination folder, and click [Next>].  
Installation Confirmation window is displayed.  
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Operating Instructions  
6. Click [Next>].  
This software starts installation.  
After the installation, Installation Complete window is displayed.  
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Operating Instructions  
7. Click [Close].  
is displayed on the desktop.  
After the restart, is displayed on the system tray.  
lights red during recording.  
Notes  
If the operation window is started but  
is displayed, this software  
is working. Timer recording is also working.  
To close this software, right-click  
and select [Exit]. The button  
will be deleted from the system tray.  
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Operating Instructions  
1.5.1 Modifying or Deleting This Software  
To modify or delete this software, follow the steps below.  
1. Insert the CD-ROM to the CD-ROM drive.  
Installation Selection window automatically appears.  
If Installation Selection window does not appear, double-click "setup.exe"  
file on the CD-ROM.  
2. Click [Install Network Camera].  
If this software have been installed, the following window is displayed.  
3. Check [Repair Network Camera Recorder] or [Remove Network Camera  
Recorder], and click [Finish].  
If the modification or deletion is complete, the confirmation window is  
displayed.  
Note  
If you delete this software, the camera settings and recorded images are  
not deleted. To delete them, manually delete NCR2 folder at the  
destination.  
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Operating Instructions  
1.6 Starting or Closing This Software  
1.6.1 Starting This Software  
Double-click  
on the desktop to start this software.  
Initial window of this software is displayed.  
Notes  
These softwares cannot work at the same time. Use only a software.  
This software can be started from the program menus. Clicking "ncr2.exe"  
file at the destination also starts this software.  
If the license is not registered, the License Registration window is  
displayed. Register a license by following the procedure on page 21.  
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Operating Instructions  
1.6.2 Closing This Software  
Click [File] [Exit] on the menu bar.  
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Operating Instructions  
1.7 Performing License Registration  
If the license is not registered, the License Registration window is displayed.  
Click [Issue a license key on online registration] to register a license.  
Follow the steps below to register a license.  
1.7.1 Registering a New License  
1. Display the License Registration window.  
If the license is not registered, the License Registration window is  
displayed.  
You can also display the window by selecting [Help] [License  
Registration].  
2. Enter the supplied registration code and license key, and click [OK].  
The registration code and license key are included on the attached  
registration code stickers.  
Characters are case sensitive.  
The following window is displayed.  
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Operating Instructions  
3. Click [OK].  
Note  
If the following window is displayed, the registration code or license key is  
incorrect. Confirm them, and enter them again.  
Note  
If the registration is complete, [License Registration] on the menu bar is grayed  
out.  
Note  
The registration code and license key cannot be reissued even if they are lost.  
Please keep them secure.  
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Operating Instructions  
2 Software Operation  
2.1 Selecting a Folder to Save Images  
This software records camera images to the hard disk on your PC. The folder can  
be changed. After the camera is registered, destination folders are automatically  
created in the selected folder. The recorded images are saved in the destination  
folders.  
If the destination folder is not selected, the recorded images are saved into the  
destination folders at the destination folder where Network Camera Recorder  
is installed.  
You can change the destination folder to another folder or external hard disk  
drives.  
Notes  
The folder must have more than 100 MB free capacity.  
The level of the folder-hierarchy depth must be within 6 to prevent the system  
from getting unstable.  
The recorded images in the destination folder are displayed on the screen. If  
you change the destination folder, the recorded images in the former folder are  
not displayed.  
File sizes of recorded images listed below can be used as a baseline. (1 frame  
size)  
Favor  
Clarity  
Favor  
Motion  
Resolution Items  
640 x 480 File Size  
320 x 240 File Size  
160 x 120 File Size  
Standard  
About  
50 KB  
About  
33 KB  
About  
20 KB  
About  
25 KB  
About  
16 KB  
About  
8 KB  
About  
7 KB  
About  
5 KB  
About  
3 KB  
Recorded capacity can be calculated by  
Size (KB) x Frame Rate (frames per second) x time (second).  
E.g.  
640 x 480 resolution, Favor Clarity and 12 frames per second for an hour  
settings  
50 (KB) x 12 (fps) x 3,600 (s) = 2,160,000 (About 2.06 GB)  
If the audio is attached, add 4 KB per second.  
2,160,000 (KB) + 4 (KB) x 3,600 (s) = 2,174,400 (About 2.08 GB)  
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Operating Instructions  
1. Start this software and select [Tools] [Preferences] [Destination Folder] on  
the menu bar.  
The destination folder page is displayed.  
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Operating Instructions  
2. Click [Browse...].  
The selecting folder page is displayed.  
3. Select the destination, and click [OK] .  
Create the folder in advance.  
4. Set the hard disk free space.  
Set enough capacity (100 MB or greater) as your destination folder to  
prevent the system from getting unstable.  
5. Click [OK].  
Notes  
Recorded images are saved in the following folder.  
NCR2  
Destination folder  
data  
Folder to store recorded images  
Folder to store data to search  
recorded images  
index  
If the image cannot be recorded, error message is displayed.  
Do not manually delete, move or change any files in the index folder  
or data folder.  
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Operating Instructions  
2.2 Automatically Backing up Recorded Images  
Recorded images can be backed up automatically at the specified time.  
1. Select [Tools] [Preferences] [Backup] on the menu bar.  
The backup setting page is displayed.  
Check the box.  
(a)  
(b)  
(c)  
2. Set the parameters, and click [OK].  
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Parameters  
(a) Select your destination folder for backup. See page 24 for how to  
access the backup page.  
Create the folder in advance.  
The level of the folder-hierarchy depth must be within 6 to prevent  
the system from getting unstable.  
(b) Set the hard disk free space to stop backing up before the system  
becomes full.  
Set enough capacity (100 MB or greater) as your destination  
folder to prevent the system from getting unstable.  
(c) Set the date and time to execute backup.  
Notes  
Backup feature automatically creates the last dated folder, and copies the  
recorded images and data for search in the destination folder.  
Backup feature backs up only newly-recorded images after the last  
backup was executed.  
If the capacity has reached the limit, the backup is stopped, and error  
message is displayed (see page 91).  
The backup images can be searched. Select [Backup Image] on the  
search page (see page 63).  
The recording operation of this software may be delayed during backup.  
If images are recorded during backup, the recorded images will be backed  
up next time.  
Do not manually delete, move or change any files in the index folder  
or data folder in the backup folder.  
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Operating Instructions  
2.3 Using a Proxy Server  
You need to set the following settings to monitor the camera on the Internet you  
using a proxy server. (You cannot connect to the camera without the proxy  
settings.)  
If you do not use a proxy server, this setting is not required.  
1. Select [Tools] [Preferences] [Network Connection] on the menu bar.  
The proxy setting page is displayed.  
2. Check [Use a proxy server], set the parameters, and click [OK].  
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Operating Instructions  
Setting  
Description  
Proxy Address and Enter the IP address of proxy server and port number. Enter  
Port  
them after asking your administrator.  
Enter the alphanumeric characters. (Enter only the  
numeric character for port number.)  
Proxy User Name  
and Proxy  
Enter the user name and password for the proxy server, if  
required. Enter them after asking your administrator.  
Password  
Enter the alphanumeric characters.  
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Operating Instructions  
2.4 Registering the Camera  
Before you can view or record images, each camera must be configured on this  
software.  
If you change the destination folder from the default folder of this software,  
select a folder to save images in advance (see page 23).  
The camera information can be imported and exported (see page 72).  
2.4.1 Creating New Camera  
1. Select [Camera] [Create New Camera] on the menu bar.  
You can create a camera on the menu displayed by right-clicking on the  
camera list (see page 66).  
The create new camera page is displayed.  
Page Selection Tab  
Basic Settings  
: Displays the setup page for the camera name and IP  
address (see page 31).  
Image Settings  
: Displays the setup page for the image size and recording  
method (see page 33).  
Recording Capacity  
Limit  
: Displays the setup page for the recording capacity limit  
value (see page 34).  
Motion Detection  
: Displays the setup page for the motion detection  
recording (see page 35).  
Keyword  
: Displays the setup page for recorded image keyword  
(see page 37).  
2. Set the parameters and click [OK].  
The camera preview is displayed on the camera list.  
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Operating Instructions  
Basic Settings Page  
Setting  
Description  
Camera Name  
Enter the camera name (mandatory). The camera name is  
displayed on the screen (see page 45).  
Maximum 250 characters.  
Comment  
Enter the information of the camera such as a location. The  
comment is displayed on the screen (see page 45).  
Maximum 128 characters.  
Enter the IP address (or domain name) (mandatory).  
Enter the alphanumeric characters.  
Enter the port number.  
Camera Address  
Port  
When port number is 80 (default), you do not need to enter  
port number.  
Enter the numeric characters.  
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Operating Instructions  
Setting  
Description  
User Name/  
Password  
If you set security setting (authentication setting), enter  
administrator user name and password of the camera.  
Enter the alphanumeric characters.  
4 to 15 characters.  
Password is saved in encryption.  
Use a proxy server If you enable the proxy settings (see page 28), [Use a proxy  
server] is enabled. If the camera is using a proxy server, check  
[Use a proxy server].  
Note  
If this software cannot access the camera, the following message is displayed.  
Confirm the camera setting and try again.  
Note  
The number of connections from software to the camera is limited.  
Up to 3 connections can be established with the camera.  
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Operating Instructions  
Image Settings Page  
Setting  
Description  
Resolution  
Select 640 x 480, 320 x 240 (default) or 160 x 120.  
Select Favor Clarity, Standard (default) or Favor Motion.  
Set the interval to record images.  
Image Quality  
Recorded  
Frequency  
*1  
*2  
*3  
[Not Specify , Specify or Setting Intervals ]  
Recording Setting  
Select to record the image with audio or only images.  
*1  
If you record images as they are set on the camera, set to [Not Specify]. Images are recorded  
as the camera sends images through its max. bandwidth.  
If you select [Audio and Image], you cannot specify the intervals.  
Due to the network environment, you may not monitor the camera at the set intervals or max.  
bandwidth.  
*2  
*3  
Default is displayed when you register a camera.  
If you can change default by checking [Set to Default] and clicking [OK], the  
current settings become as a default.  
If you click [Return to Default], the settings return to a default.  
Note  
If the camera disables setting changes, resolution or image quality settings  
may not work properly.  
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Operating Instructions  
Recording Capacity Limit Page  
Setting  
Description  
Limit Recording  
Capacity  
To limit the capacity, check [Limit the recording capacity] and  
set the capacity. Select [Stop recording] or [Delete old images  
and keep recording] (by 1 minute) when the capacity is full.  
Default is displayed when you register a camera.  
If you change default by checking [Set to Default] and clicking [OK], the current  
settings become as a default.  
If you click [Return to Default], the settings return to a default.  
If you change the capacity to a smaller value than the current capacity, this  
software deletes old images. (E.g. if you change the capacity to 200 MB when  
you recorded images up to 250 MB, 50 MB old images are deleted.)  
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Operating Instructions  
Motion Detection Page  
Setting  
Description  
Recording Method Record images in the time period before or after motion  
detection.  
Threshold  
Adjust the threshold to start recording. If the threshold is set  
low, this software sensitively detects changes.  
Sensitivity  
If you set sensitivity high, amplitude of motion detection bar  
gets jumpy (see page 45).  
E.g. If the recording time overlaps other settings, a continuous image is recorded.  
If you set to record images before or after 5-second period and another motion  
is detected, 1 image is recorded.  
Motion is detected.  
Motion is detected.  
5 seconds 5 seconds  
5 seconds  
5 seconds  
Default is displayed when you register a camera.  
If you can change default by checking [Set to Default] and clicking [OK], the  
current settings become as a default.  
If you click [Return to Default], the settings return to a default.  
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Operating Instructions  
Notes  
Clicking  
on the toolbar buttons starts recording, and clicking  
stops  
recording. If you are clicking  
or while you set recording time period  
before or after the motion detection, motion detection recording does not  
work.  
If you try to capture a exact image when the motion is detected, do not  
check the boxes of before motion detection and after motion detection.  
Motion detection level is changed depending on resolution, image quality,  
object situation and network environment. Confirm the level by performing  
motion detection recording.  
On the monitoring page, clicking  
displays motion detection bar.  
Motion Detection Bar  
The threshold is the border between green and red. If the  
level exceeds the threshold, the motion detection  
recording starts.  
Indicator lights red during motion detection recording.  
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Operating Instructions  
Keyword Page  
Setting  
Description  
Keyword 1/  
Keyword 2  
Put a keyword to manually-recorded images.  
2 keywords (keyword 1/keyword 2) can be set.  
If you set a keyword, you can search recorded images by  
it (see page 63).  
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Operating Instructions  
2.4.2 Editing Camera Information  
1. Select [Camera] [Edit Current Camera] on the menu bar.  
You can change camera information on the menu displayed by right-  
clicking on the camera list (see page 66).  
The change camera information page is displayed.  
2. Set the parameters and click [OK].  
See page 31 to page 37 for details about parameters.  
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Operating Instructions  
2.5 Network Camera Recorder Window  
Page Selection tab  
Monitoring Image: Displays the current image (see page 45).  
Recorded Image: Displays the recorded image list and playback image (see page  
46).  
Timer List: Displays the timer list (see page 47).  
Menu Bar  
(see page 42)  
Camera List  
(see page 66)  
Toolbar Buttons  
(see page 44)  
Operation Bar  
(see page 49)  
Status Bar  
Displays the status.  
Monitoring Page (see page 45)  
Window Display  
The camera list and operation bar can be displayed on another window, or change  
the layout.  
E.g. Displaying the operation bar on another window  
Double-clicking  
or clicking  
displays  
it on another window.  
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Operating Instructions  
E.g. Changing the layout moving the operation bar  
You can move the location by dragging.  
The window is embedded by dragging on the page.  
Note  
If you move the window while pressing [Ctrl] on the keyboard, the window is  
located as an independent window.  
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Operating Instructions  
E.g. Changing the layout moving the camera list  
The window is embedded on the page.  
The camera list enables you to simultaneously monitor multiple cameras,  
and to view the camera in a larger size (see page 66).  
Note  
If you move the window while pressing [Ctrl] on the keyboard, the window is  
located as an independent window.  
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Operating Instructions  
Menu Bar  
File  
Close this software.  
Exit  
Edit  
Copy  
Copy the image onto clipboard.  
Display search page of recorded  
images.  
Search...  
View  
Display Mode  
Image Size on Camera List  
Toolbar  
Select image display mode.  
Select camera preview size.  
Select camera move on the toolbar,  
display mode, recording button display.  
Window  
Display or hide camera list, operation  
bar or recorded image list.  
Status Bar  
Display or hide status bar.  
Camera  
Create New Camera...  
Edit Current Camera...  
Previous Camera  
Next Camera  
Register new camera.  
Edit camera information.  
Display previous camera image.  
Display next camera image.  
Enable or disable cameras.  
Delete registered camera.  
Enable or Disable Camera  
Delete...  
Record  
Start recording.  
Start Recording  
Start Motion Detection  
Recording  
Start motion detection recording.  
Stop Recording  
Stop recording.  
Playback  
Start  
Pause  
Stop  
Play recorded images.  
Pause playback.  
Stop playback.  
Display a next image from displayed  
image.  
To Next Image  
Display a previous image from  
displayed image.  
To Previous Image  
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Operating Instructions  
Recorded Images  
Display latest recorded image list.  
Refresh  
Edit keyword of recorded images.  
Delete selected recorded images.  
Edit Keyword...  
Delete...  
Timer  
Create new timer.  
Create New Timer...  
Edit Current Timer...  
Enable or Disable Timer  
Delete...  
Edit timer registration information.  
Enable or disable timers.  
Delete selected timers.  
Tools  
JPEG Conversion  
Convert recorded image to JPEG file.  
Import camera setting information.  
Import Camera Settings...  
Export Camera Settings...  
Export camera setting information  
to a file.  
Open preference page (Destination,  
Backup and Network Connection  
page).  
Preferences...  
Help  
License Registration...  
Open Operating Instructions  
Open license registration page.  
Open operating instructions pdf file.  
Open camera top page.  
Camera Portal Site  
Download  
Open download website.  
Open support information website  
for this software.  
Support Information  
About Network  
Camera Recorder  
Open version information page of  
this software.  
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Operating Instructions  
Toolbar Buttons  
Selects a previous camera  
from the current camera.  
Starts recording.  
Selects a next camera from the  
current camera.  
Starts motion detection  
recording.  
Fits the image to the window.  
Stops recording.  
Shrinks the image by 25 %  
(minimum 25 % of the actual  
size).  
Displays a scale.  
Expands the image by 25 %  
(maximum 700 % of the actual  
size).  
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Operating Instructions  
2.5.1 Monitoring Page  
The comment of registered camera  
is displayed.  
Camera name  
Date and time  
on your PC is  
displayed.  
Operation Bar  
(see page 49)  
You can operate  
the selected  
camera through  
the monitoring  
page.  
Monitoring page of the  
selected camera  
Camera List (see page 66)  
The registered cameras are  
Motion Detection Bar (see  
listed. Right-clicking the image The bar is displayed when the  
displays menus.  
motion detection starts. The  
threshold of the motion  
detection recording is  
displayed.  
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Operating Instructions  
2.5.2 Recorded Image Page  
The recorded image page displays recorded image list of the selected cameras  
and plays recorded images.  
Playback  
Screen  
(see page 59)  
The screen size can  
Displays the  
imagesselected  
on the recorded  
images.  
be changed by  
dragging the frame  
where the cursor is  
changed to  
.
Recorded  
Image List  
(see page 59)  
Lists the  
recorded  
images.  
Recording Method Selection Tab  
The recorded images are displayed in a group of recording method.  
Clicking [Search] displays a search page.  
Search Page  
(see page 63)  
Searches the  
recorded  
images. The  
result is shown  
on the search  
tab page.  
Search Tab  
Page  
Note  
Clicking on the upper side of the search page displays the page on another  
window.  
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Operating Instructions  
2.5.3 Timer List Page  
Timer List  
List the set timers.  
You can set, change, enable/disable or delete timer on the timer list page (see page  
Right-click the timer list to display the menu.  
Select the timer name, and right-click it to display the menu.  
Select the multiple timer names, and right-click them to display the menu.  
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Operating Instructions  
2.6 Monitoring the Camera  
2.6.1 Monitoring the Camera  
1. Select a camera preview on the camera list.  
Selected camera image is displayed on the monitoring page.  
Clicking [Monitoring] tab  
displays the monitoring page.  
Selected camera  
is displayed in a  
blue frame.  
Your PC's date and time  
settings are displayed.  
You can operate the camera  
(see page 49).  
is displayed if the  
camera supports audio.  
Notes  
Sometimes Audio may be interrupted, or image may be paused.  
Camera preview size can be changed (see page 66).  
Page layout can be changed (see page 39 to page 41).  
If you monitor the camera with audio feature, audio may be interrupted due  
to your PC performance or network environment. In this case, lower the  
max. bandwidth setting on the Network page of the camera.  
If the camera is set to display a static image, the monitoring page displays  
a blue screen.  
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Operating Instructions  
2.6.2 Using Operation Bar  
You can operate camera on the monitoring page. If the feature is not permitted, the  
buttons are grayed out.  
Preset  
Display:  
When clicking a preset button, the preset name  
appears. Camera operation information is also  
displayed.  
Refresh:  
Pan/Tilt  
The latest registered buttons are displayed (see  
Moves the lens throughout the horizontal ( ) or  
*1  
Scan :  
vertical ( ) range, and returns to the original  
position.  
Pan/Tilt/Home Controls lens direction.  
1
Position*  
Pan ( : Left,  
: Right), Tilt ( : Up,  
: Down) and Home Position ( : Center)  
Preset  
Button* :  
Applies the camera direction to a preset position.  
1
1
Zoom*  
Zooms in or out (see page 50).  
Tele  
, Wide  
1
Focus*  
Focuses the image (see page 51).  
Near  
, Auto  
, Far  
1
Brightness* : Changes brightness in nine steps including [STD]  
(Standard). Clicking [-] or [+] changes the image  
brightness.  
1
Resolution* : Selects [640 x 480], [320 x 240] (default) or [160 x  
120] pixels.  
Image  
Quality* :  
Selects the image quality.  
1
[Favor Clarity] optimizes the image for good  
clarity.  
[Standard] keeps the standard quality. (default)  
[Favor Motion] optimizes the image for motion  
display.  
*1  
If the camera disables their controls, you cannot control their features.  
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Operating Instructions  
Zooming in and out  
(Cameras available for the zooming in and out function)  
Clicking tele button  
zooms in  
*1  
(maximum 42x ), clicking wide button  
zooms out. The camera zooms in or out at a  
regular rate.  
*1  
Optical zoom is 21x and digital zoom is 2x.  
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Operating Instructions  
Focusing  
(Cameras available for the focusing function)  
The camera has automatic or manual focusing features.  
Automatic Focus  
Click  
button. It is recommended to  
use automatic focus. You can return to  
automatic focus from manual focus  
clicking  
button.  
Manual Focus  
Clicking  
or  
sets the camera  
to manual focus.  
button moves the pint closer to the  
camera.  
button moves the pint further from  
the camera.  
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Operating Instructions  
2.6.3 Using Preset Buttons  
The camera preset buttons can be used. Clicking home position or preset buttons  
(1-8) changes position to registered position.  
Registered buttons are displayed blue.  
Unregistered buttons are displayed gray.  
1. Click the preset number.  
Preset name is displayed in the upper side.  
Note  
If the preset button is changed while this software is being used, the change is  
not reflected on this software. Clicking [Refresh] displays the latest preset  
buttons.  
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Operating Instructions  
2.7 Recording the Image  
2.7.1 Manually Recording the Image  
This software allows you to manually record images. Set the image settings on the  
camera information page (see page 33).  
1. Select a camera preview on the camera list.  
Selected camera is displayed in a blue frame (see page 66).  
2. Click  
.
Selected camera is recorded.  
To stop recording, click  
is displayed during recording (see page 66). (Left: Green,  
.
Center: Red)  
You can select [Start Recording] or [Stop Recording] on the record menu  
bar.  
You can record multiple cameras simultaneously.  
Notes  
If you select multiple cameras, select cameras while pressing [Ctrl] on the  
keyboard.  
File sizes of recorded images listed below can be used as a baseline. (1 frame  
size)  
Favor  
Clarity  
Favor  
Motion  
Resolution Items  
640 x 480 File Size  
320 x 240 File Size  
160 x 120 File Size  
Standard  
About  
50 KB  
About  
33 KB  
About  
20 KB  
About  
25 KB  
About  
16 KB  
About  
8 KB  
About  
7 KB  
About  
5 KB  
About  
3 KB  
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Operating Instructions  
Recorded capacity can be calculated by  
Size (KB) x Frame Rate (frames per second) x time (second).  
E.g.  
640 x 480 resolution, Favor Clarity and 12 frames per second for an hour  
settings  
50 (KB) x 12 (fps) x 3,600 (s) = 2,160,000 (About 2.06 GB)  
If the audio is attached, add 4 KB per second.  
2,160,000 (KB) + 4 (KB) x 3,600 (s) = 2,174,400 (About 2.08 GB)  
The setting change on operation bar is not reflected to recording. If you change  
resolution or image quality of recorded images, change the settings on the  
image settings page (see page 33).  
To stop recording, always click  
button, or select [Record] [Stop  
Recording]. If you close the operation window, recording program does not  
stop. If  
icon is displayed on the system tray, the recording program is  
always working (see page 17).  
If network is disconnected during recording, recording is paused. When  
network is connected, recording starts again.  
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Operating Instructions  
2.7.2 Motion Detection Recording  
Record images when the motion is detected on the screen. Set the motion  
detection settings on the motion detection page (see page 35).  
1. Select a camera preview on the camera list.  
Selected camera is displayed in a blue frame (see page 66).  
2. Click  
.
Selected camera is recorded.  
To stop recording, click  
.
is displayed during motion detection recording (see page  
66). (Left: Green, Center: Red, Right: Red)  
You can select [Start Motion Detection Recording] or [Stop Recording] on  
the record menu bar.  
You can record multiple cameras simultaneously.  
Notes  
If you select multiple cameras, select cameras while pressing [Ctrl] on  
the keyboard.  
You can record images before or after the motion is detected. Motion  
detection level is changed depending on resolution, image quality,  
object situation and network environment. Confirm the level by  
performing motion detection recording to assure the intended  
operation is realized (see page 35).  
To stop motion detection recording, always click  
button, or select  
[Record] [Stop Motion Detection Recording]. If you close the  
operation window, recording program does not stop. If  
displayed on the system tray, the recording program is always working  
(see page 17).  
icon is  
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Operating Instructions  
2.7.3 Timer Recording  
You can specify the day of the week and period of time for recording.  
1. Select a camera preview on the camera list.  
Selected camera is displayed in a blue frame (see page 66).  
2. Select [Timer] [Create New Timer] on the menu bar.  
The create new timer page is displayed.  
Click [Create New Timer] on the menu displayed by right-clicking the timer  
list page (see page 47).  
3. Set the parameters, and click [OK].  
The timer is displayed on the timer list page (see page 47).  
Items  
Descriptions  
Basic Settings  
Timer Name  
Enter a timer name (mandatory). The timer  
name is displayed on the timer list page.  
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Operating Instructions  
Items  
Timer Schedule  
Descriptions  
To set a timer, set start time, end time and the  
day of the week.  
• Checking [Daily] sets the daily timer recording  
during the specified time period.  
• If you set the day of the week, check [Day of  
the Week Setting] and specify the day or  
multiple days of the week. If the day of the  
week is not checked, the timer recording is not  
set.  
• If you record images all day, set the same time  
at start time and end time.  
Recording Method  
Select timer recording or motion detection  
recording.  
• If you select motion detection recording, time  
period before or after detection can be set. If  
you do not set it, this software records an  
image only at motion detection.  
Keyword  
Keyword 1/Keyword 2  
You can search recorded images for each timer  
by keyword.  
If you change default by checking [Set to Default] and clicking [OK], the current  
settings become as a default.  
If you click [Return to Default], the settings return to a default.  
Notes  
If you click Record Stop button during timer recording, timer recording is  
not canceled. To cancel it, disable the timer on the timer list page (see  
page 58).  
If you record images all day, the image is recorded from the start time to  
end time. If you set time period over midnight, the image is divided into 2  
images at midnight.  
10 timers can be set for each camera.  
If you close the operation window, recording program does not stop. If  
icon is displayed on the system tray, the recording program is always  
working (see page 17).  
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Operating Instructions  
If network is disconnected during recording, recording is paused with the  
indictor on (see page 66). When network is connected, recording starts  
again.  
Editing Timer Settings  
1. Select a camera preview on the camera list, and select the timer to change.  
2. Change parameters at [Timer] on the menu bar.  
See page 56 for details about parameters.  
Click [Edit Current Camera] or double-click the timer to display the setting  
page.  
Enabling, Disabling or Deleting Timers  
If you create a timer, the timer is enabled. The timer menu bar enables you to  
enable, disable or delete timers.  
Timer recording is available only when the timer is enabled. The disabled  
timer is not working.  
You can enable, disable or delete timers by right-clicking the timer list  
page.  
The disabled timer is grayed out.  
If you disable the timer, the timer is grayed out.  
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Operating Instructions  
2.8 Playing the Recorded Images  
2.8.1 Playing the Recorded Images  
1. Select a camera preview on the camera list.  
Selected camera is displayed in a blue frame (see page 66).  
2. Select recorded images to play on the recorded image list.  
The selected recorded image is displayed on the screen.  
The screen size can be changed by  
dragging the frame where the cursor  
is changed to  
.
Camera name is displayed to  
play the recorded images.  
If the number of  
recorded images  
<
exceeds 100, [ 100]  
Screen  
>
and [100 ] are  
displayed. The image  
before or after 100th  
can be displayed.  
Recorded Image List  
Select the image to  
play.  
Page Selection Tab  
Recorded images are listed by the recording method.  
All: Displays all recorded images.  
Manual Recording: Displays manually-recorded images.  
Timer Recording: Displays timer-recorded images.  
Motion Detection Displays recorded images of motion  
Recording:  
detection recording.  
Normal Recording: Displays recorded images during all time.  
Clicking  
displays the page on another window.  
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Operating Instructions  
Note  
If you click [Refresh] on the menu displayed by right-clicking the recorded  
image list, the recorded image list is refreshed.  
3. Play recorded images on the screen.  
If the camera does not support audio,  
is displayed.  
Displays the recorded date and  
time. Time is displayed with a  
millisecond.  
Screen  
Jump Button  
Displays the time period button by 1  
hour. Clicking the time period  
displays recorded images from that  
time on.  
Display a  
previous image  
from the  
displayed image.  
Slider Bar  
The playback position  
can be set dragging  
the bar.  
Displays the next image.  
Plays images.  
Stops playing images.  
Pauses playback. The button is changed to  
To start playing again, click  
during pause.  
.
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Operating Instructions  
Notes  
Sometimes Audio may be interrupted, or image may be paused.  
If you monitor the camera with audio feature, audio may be interrupted due  
to your PC performance or network environment. In this case, lower the  
max. bandwidth setting on the Network page of the camera.  
If you minimize the application during playback, playback will be paused,  
and if you change the page to the monitoring, recorded image or timer list  
page, playback will be stopped.  
Recorded images can be played in the following ways  
Double-clicking the recorded image.  
Select [Playback] on the menu displayed by right-clicking the recorded  
image list.  
Select [Playback] [Start] on the menu bar.  
Note  
Pause, Stop, Next image or Previous image  
can be operated on the menu bar.  
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Operating Instructions  
Speed and volume can be adjusted in the following ways.  
Adjust the slider bar displayed by  
right-clicking volume button. If the  
camera does not support audio, the  
button is not displayed.  
Adjust the slider bar displayed by  
right-clicking playback button.  
Notes  
The changed playback speed is disabled by selecting another camera  
preview or closing this software.  
Audio cannot be adjusted. Audio can be played only at the medium speed  
(default).  
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Operating Instructions  
2.8.2 Searching the Recorded Images  
You can search images by using recorded time or keyword.  
1. Select a camera preview on the camera list.  
Selected camera is displayed in a blue frame (see page 66).  
2. Select [Edit] [Search] on the menu bar.  
Clicking [Search] tab displays the search page.  
The search page is displayed.  
Double-clicking  
or clicking displays the  
search page on another  
window.  
Specifies the time period to  
search images (see page 65).  
Specifies the day of the week.  
To search in the day of  
the week, check it.  
Specifies the keyword you set.  
Specifies searching folder, recording status and recording method.  
: Select destination folder or backup folder to search  
images.  
Searched Target  
Recorded Status  
1
: Select recording status from all, normal recording* or  
2
motion detection recording* .  
: Select recording method from all, manual, or timer.  
Recording  
Method  
1
* :  
Normal recording means the images recorded by  
all the set time period by timer recording.  
button or recorded  
2
* :  
Motion detection recording means the images recorded by  
recorded only when motion is detected by timer recording.  
button or  
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Operating Instructions  
3. Set search conditions, and click [Search Operation].  
The search result is displayed.  
The search  
condition is  
displayed.  
If the number of recorded  
images exceeds 100,  
<
>
[ 100] and [100 ] are  
displayed. The image  
before or after 100th can  
be displayed.  
The search result is displayed.  
Notes  
If you set the time period, this software search images by the  
condition including the time period.  
Conditions are added like A and B. For example, if you set [Tuesday]  
and [Current Recorded Image], this software searches images  
recorded on Tuesday.  
Clicking  
deletes all search results.  
Searched images can be played on the screen (see page 59).  
The images that are being backed up cannot be the target for the  
search.  
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Operating Instructions  
Search Time Period  
To specify the search time period, check the box and specify the time period.  
Time period can be set by directly entering date and time or selecting it from the  
calendar.  
Entering Date and Time  
Directly enter date and time.  
If you do not set it, this software search  
images after the set time.  
Selecting Date and Time from Calendar  
Displays the previous month.  
Displays the next month.  
If you click it, the calendar is displayed.  
Select the date from the calendar.  
Note  
Second cannot be set in the time period.  
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Operating Instructions  
2.9 Using Camera List  
The camera list displays registered camera previews.  
The selected camera is displayed in a blue frame.  
If you select multiple cameras, select them while pressing [Ctrl] key on the  
keyboard.  
The image of the selected camera is displayed  
on the monitoring page.  
Indicator  
: Monitoring  
(Left: Green)  
: Recording  
(Left: Green, Center: Red)  
: Motion detection recording  
(Left: Green, Center and Right:  
Red)  
: Stand-by state for motion  
detection recording  
(Left: Green, Right: Red)  
If you select a camera preview and right-click it,  
menu is displayed. The camera can be set from  
the menu.  
: Displays the create new camera page (see page 30).  
Create New  
Camera  
: Changes camera preview sizes (320 x 240, 240 x 180,  
160 x 120, 120 x 90 (default), 80 x 60, 60 x 45)  
Image Size  
: Displays the camera information page (see page 38).  
Edit Current  
Camera  
Enable  
Disable  
Delete  
: Enables cameras.  
: Disables cameras.  
: Deletes cameras.  
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Operating Instructions  
Notes  
Double-clicking  
or clicking  
displays the camera list on  
another window (see page 39).  
If the camera is not operated for 15 seconds, the indicator of monitoring  
turns off.  
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Operating Instructions  
2.10 Enabling or Disabling the Cameras  
You can enable or disable cameras.  
1. Select the camera to enable or disable, and select [Enable] or [Disable] on the  
menu bar [Camera] [Enable or Disable Cameras].  
You can enable or disable cameras from the menu displayed by right-  
clicking camera list (see page 66).  
You can enable or disable multiple cameras.  
If you select multiple cameras, select cameras while pressing [Ctrl] key on  
the keyboard.  
To Disable Cameras  
The following window is displayed. Click [OK] to disable it.  
If you disable the camera, the monitoring page is not displayed.  
Manual recording and timer recording cannot be operated.  
Disabling the "Camera01" camera  
Notes  
You can play images recorded by the disabled cameras.  
If you disable the camera, manual recording and timer recording is  
stopped. If you enable the camera, timer recording starts again.  
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Operating Instructions  
2.11 Deleting the Registered Cameras  
You can delete registered cameras.  
Note  
If you delete cameras, the recorded images are deleted with the cameras.  
If you keep recorded images, disable the cameras (see page 68).  
1. Select the camera to delete, and select [Camera] [Delete] on the menu bar.  
You can delete cameras from the menu displayed by right-clicking camera  
list (see page 66).  
You can delete multiple cameras.  
If you select multiple cameras, select cameras while pressing [Ctrl] key on  
the keyboard.  
Confirmation window is displayed.  
2. Click [Delete].  
The camera and recorded images are deleted.  
Clicking [Disable] disables the camera (see page 68).  
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Operating Instructions  
2.12 Converting the Recorded Images  
2.12.1 Converting the Recorded Images to JPEG files  
1. Select a camera preview on the camera list.  
Selected camera is displayed in a blue frame (see page 66).  
2. Select recorded images to convert to JPEG files on the recorded image page.  
The selected recorded image is displayed on the screen.  
3. Select [Tools] [JPEG Conversion] on the menu bar.  
You can select [JPEG Conversion] from the menu displayed by right-  
clicking the recorded image list.  
4. Specify the start time and end time.  
5. Set the interval to convert.  
6. Click [OK].  
The folder selection window is displayed (see page 25).  
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Operating Instructions  
7. Select the location, and click [OK].  
JPEG conversion is started.  
If JPEG conversion is complete, the following window is displayed.  
JPEG-converted images are saved into the created folder in the location.  
The folder is created for each 1,000 images.  
Notes  
If you do not set the time, all selected images are converted to JPEG  
files.  
If it is canceled, images are saved till it is canceled.  
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Operating Instructions  
2.13 Other Features  
2.13.1 Importing the Camera Information  
This software can import the camera information. The camera information can be  
imported to this software on another PC.  
1. Select [Tools] [Import Camera Settings] on the menu bar.  
The import file selection window is displayed.  
To import the camera information from BB-HNP60, select [BB-HNP60  
Camera Definition File] at the file type. To import from this software, select  
[Camera Definition File].  
2. Select a file and click [Open].  
The camera information is imported.  
Notes  
This software can import camera information from BB-HNP60 or this  
software.  
This software: All camera information can be imported.  
BB-HNP60:  
Basic settings and image settings can be imported.  
BB-HNP60 setting information file is saved in the  
destination folder.  
Setting information cannot be imported if you cannot access the  
target camera for the setting information.  
2.13.2 Exporting the Camera Information  
This software can export the camera information. The camera information can be  
exported for this software on another PC.  
1. Select [Tools] [Export Camera Settings] on the menu bar.  
The export file save window is displayed.  
2. Select the location, and click [Save].  
The camera information is exported.  
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Operating Instructions  
2.13.3 Copying the Recorded Images  
This software can copy the monitoring image to the clipboard.  
1. Right-click the image on the monitoring page.  
The copy menu is displayed.  
2. Click [Copy].  
This software copies the image to the clipboard.  
Notes  
The clipboard is a place to temporarily save in copying or pasting  
data. The copied image can be used in the program such as Paint.  
You can copy the image by selecting [Edit] [Copy] on the menu bar.  
2.13.4 Changing the Keyword of the Recorded Images  
You can change the keyword set to the recorded images.  
1. Select a camera preview on the camera list.  
Selected camera is displayed in a blue frame (see page 66).  
2. Select an image to change the keyword on the recorded image page.  
3. Select [Recorded Images] [Edit Keyword] on the menu bar.  
You can select [Edit Keyword] from the menu displayed by right-clicking  
recorded image.  
The keyword change window is displayed.  
4. Change the keyword, and click [OK].  
The keyword is changed.  
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Operating Instructions  
2.13.5 Deleting the Recorded Images  
1. Select a camera preview on the camera list.  
Selected camera is displayed in a blue frame (see page 66).  
2. Select the recorded images to delete on the recorded image page.  
You can select multiple images.  
3. Select [Recorded Images] [Delete] on the menu bar.  
You can select [Delete] on the menu displayed by right-clicking the  
recorded image.  
The confirmation window is displayed.  
4. Click [OK].  
The selected images are deleted.  
Note  
This software can delete 100 images at a time. If images to delete exceeds  
100, repeat the deletion.  
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Operating Instructions  
2.14 Error Message List  
Message  
Cause and Remedy  
Basic Setting  
Enter "Camera Name".  
Enter "Camera Address".  
• The Camera Name space was blank.  
Follow the instruction message.  
• The Camera Address space was blank.  
Follow the instruction message.  
"Port" should be between 1 and  
65535.  
• A number not between 1 and 65535 was  
entered in the Port blank.  
Follow the instruction message.  
"Camera Name" should be 250  
characters or less.  
• The Camera Name was more than 250  
characters.  
Follow the instruction message.  
• The Comment was more than 128 characters.  
Follow the instruction message.  
"Comment" should be 128  
characters or less.  
Image Settings  
Specify Recorded Frequency and • Image settings are set to [Recorded  
Sound Recording cannot be  
selected simultaneously. Either set  
Recorded Frequency to [Not  
Specify] or set the recording  
settings to [Image Only].  
Frequency Specify], and [Audio and Image]  
are selected simultaneously. Or if another tab  
or OK is pressed in this state.  
Follow the instruction message.  
Recording Capacity  
Enter "Recording Capacity".  
• The Recording Capacity space was blank.  
Follow the instruction message.  
"Recording Capacity" should be  
between 100 and 500000.  
• A number not between 100 and 50000 was  
entered in the Recording Capacity blank.  
Follow the instruction message.  
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Operating Instructions  
Message  
Cause and Remedy  
Keyword  
"Keyword 1" should be 40  
characters or less.  
• Keyword 1 was more than 40 characters.  
Follow the instruction message.  
"Keyword 2" should be 40  
characters or less.  
• Keyword 2 was more than 40 characters.  
Follow the instruction message.  
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Operating Instructions  
Message  
Parameter Error  
Cause and Remedy  
An error has occurred in the  
"XXXX" parameter in "Create New  
Camera (Camera Registration  
Information)". Try again.  
• This is a software error.  
If same error message appears after trying  
again, restart your PC.  
"XXXX" =  
Camera ID  
Camera Name  
Comment  
Camera Address  
Camera Address Port  
User Name  
Password  
Using Proxy  
Resolution  
Image Quality  
Recorded Frequency  
Audio Recording Settings  
Limit the Recording Capacity  
Recording Capacity  
Motion when Reaching the  
Recording Capacity  
Recording Flag before Motion  
Detection  
Number of Seconds before  
Motion Detection  
Recording Flag after Motion  
Detection  
Number of Seconds after  
Motion Detection  
Sensitivity  
Threshold  
Keyword 1  
Keyword 2  
Camera Type  
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Operating Instructions  
Timer Setting  
Message  
Cause and Remedy  
Basic Setting  
Enter "Timer Name".  
• Timer Name space was blank.  
Follow the instruction message.  
Select a day of the week.  
• There is a check in the Day Specification  
Radio Button but no check in any of the Day  
Buttons.  
One day or more must be selected.  
• Timer Name was more than 24 characters.  
Follow the instruction message.  
"Timer Name" should be 24  
characters or less.  
Keyword  
"Keyword 1" should be 40  
characters or less.  
• Keyword 1 was more than 40 characters.  
Follow the instruction message.  
"Keyword 2" should be 40  
characters or less.  
• Keyword 2 was more than 40 characters.  
Follow the instruction message.  
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Operating Instructions  
Message  
Parameter Error  
Cause and Remedy  
An error has occurred in the  
"XXXX" parameter in "Create New  
Timer (Timer Registration  
Information)". Try again.  
• This is a software error.  
Check that the correct information is  
inputted into each error heading.  
"XXXX" =  
Camera ID  
Timer ID  
Timer Name  
Daily/Weekly Setting  
Day of the Week  
Start Time  
End Time  
Recording Method  
Recording Flag before Motion  
Detection  
Number of Seconds before  
Motion Detection  
Recording Flag after Motion  
Detection  
Number of Seconds after  
Motion Detection  
Keyword 1  
Keyword 2  
Preferences  
Message  
Cause and Remedy  
Destination  
Enter "Minimum Free Disk Space". • Hard Disk Capacity space was blank.  
Follow the instruction message.  
"Minimum Free Disk Space"  
should be between 100 and  
50000.  
• A number not between 100 and 50000 was  
entered in the Hard Disk Capacity blank.  
Follow the instruction message.  
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Operating Instructions  
Message  
Cause and Remedy  
"Minimum Free Disk Space"  
should be less than the current  
free space (*** MB).  
• The free space on the disk is larger than the  
free space on the drive.  
Follow the instruction message.  
Select "Save Destination Folder". • Save Destination Folder Path space was  
blank.  
Follow the instruction message.  
Backup  
Enter "Minimum Free Disk Space". • Minimum Free Disk Space field was blank.  
Follow the instruction message.  
"Minimum Free Disk Space"  
should be between 100 and  
50000.  
• A number not between 100 and 50000 was  
entered in the Minimum Free Disk Space  
blank.  
Follow the instruction message.  
"Minimum Free Disk Space"  
should be less than the current  
free space (XXX MB).  
• The free space on the disk is larger than the  
free space on the drive.  
Follow the instruction message.  
Select "Backup Folder".  
• The Backup Destination Folder Path space  
was blank.  
Follow the instruction message.  
Network  
Enter "Proxy Server Address".  
• [Use a proxy server] is checked and the  
Address space was blank.  
Follow the instruction message.  
"Port" should be between 1 and  
65535.  
• A number not between 1 and 65535 was  
entered in the Port blank.  
Follow the instruction message.  
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Operating Instructions  
Message  
Parameter Error  
Cause and Remedy  
A "XXXX" error has occurred in  
"Preferences". Try again.  
"XXXX" =  
• This is a software error.  
If same error message appears after trying  
again, restart your PC.  
Save Destination Folder  
Save Destination Free Disk  
Space  
Perform Automatic Backup  
Backup Folder  
Backup Destination Free Disk  
Space  
Backup Execution Time  
Backup Period  
Backup Day of the Week  
Backup Date  
Using a Proxy Server  
Proxy Server Address  
Proxy Server Address Port  
Proxy User Name  
Proxy Password  
Search  
Message  
Cause and Remedy  
"Search Keyword" should be 40  
characters or less.  
• If Search Keyword was more than 40  
characters.  
Follow the instruction message.  
Set the "Start Date and Time" so • If Start Date and Time comes after the End  
that it comes before the End Date  
and Time.  
Date and Time.  
Follow the instruction message.  
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Operating Instructions  
Message  
Cause and Remedy  
Parameter Error  
An error has occurred in the  
"XXXX" parameter in "Search  
Recorded Image List". Try again.  
• This is a software error.  
If same error message appears after trying  
again, restart your PC.  
"XXXX" =  
Camera ID  
Number of Search Results  
Search Start Number  
Search Topic  
Recording Status  
Recording Type  
Start Date and Time  
End Date and Time  
Day Specification  
Keyword  
Folder Specification  
Keyword Change  
Message  
Cause and Remedy  
• Keyword 1 was more than 40 characters.  
Follow the instruction message.  
"Keyword 1" should be 40  
characters or less.  
"Keyword 2" should be 40  
characters or less.  
• Keyword 2 was more than 40 characters.  
Follow the instruction message.  
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Operating Instructions  
Message  
Parameter Error  
Cause and Remedy  
An error has occurred in the  
"XXXX" parameter in "Edit  
Keyword". Try again.  
• This is a software error.  
If same error message appears after trying  
again, restart your PC.  
"XXXX" =  
Camera ID  
Recorded Image ID  
Recorded Image Save  
Destination  
Keyword 1  
Keyword 2  
License Registration  
Message  
Cause and Remedy  
• Registration Code space was blank.  
Follow the instruction message.  
• License Key space was blank.  
Follow the instruction message.  
• This is a software error.  
Enter "Registration Code".  
Enter "License Key".  
An error has occurred in the  
"XXXX" parameter in "License  
Registration". Try again.  
If same error message appears after trying  
again, restart your PC.  
"XXXX" =  
Registration Code  
License Key  
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Operating Instructions  
JPEG Conversion  
Message  
Cause and Remedy  
"Start Time" should be within the • The start time is not within the recording time.  
recording time.  
Follow the instruction message.  
Set the "Start Time" so that it  
comes before the End Time.  
• The start time comes after the end time.  
Follow the instruction message.  
Set the "End Time" to within the  
recording time.  
• The end time is not within the recording time.  
Follow the instruction message.  
"Conversion Interval" should be  
between 1 and (the number of  
images - 1).  
• The frequency is not between 1 and (end time  
- start time [seconds]), or the space was blank.  
Follow the instruction message.  
"Conversion Interval" should be  
between 1 and (end time - start  
time [seconds]).  
• The number is larger than the time period  
between the start time and end time.  
Follow the instruction message.  
"Conversion Interval" should be  
between 1 and 3600.  
• The image is recorded for more than 1 hour,  
but the converted interval is not between 1 and  
3600.  
Follow the instruction message.  
The conversion file is possibly  
being used in another application.  
Confirm that it is not being used  
and try again.  
• The converted file has been opened in  
another application.  
Close other applications and try again.  
The recorded images could not be • There is no recorded images.  
found. Refresh the Recorded  
Refresh the recorded images and try  
again.  
Image List and try again.  
A write error has occurred.  
• An error has occurred in JPEG conversion.  
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Operating Instructions  
Other Errors  
Message  
Cause and Remedy  
Recording cannot be started  
because "XXXX" has reached its  
recording capacity. Delete  
unnecessary images in order to  
start recording.  
• The capacity has reached the recording  
capacity limit.  
Delete unnecessary images, or change  
the settings of recording capacity limit.  
"XXXX" =  
Camera Name  
Recording cannot be started  
because "XXXX" has disabled the  
camera. Enable the camera in  
order to start recording.  
• The camera is disabled. (The disabled camera  
cannot be recorded.)  
Follow the instruction message.  
"XXXX" =  
Camera Name  
Software Startup failed.  
Restart this software.  
If situation does not improve after  
restarting the software, restart  
your PC.  
• This software fails to start the ncrcore.exe file.  
Restart your PC.  
An internal communication error  
has occurred. Restart this  
software.  
If situation does not improve after  
restarting the software, restart  
your PC.  
• The ncrcore.exe file is not started, or this  
software cannot open the ncrcore.exe file.  
Restart your PC.  
If camera is disabled, the  
connection is broken and the timer  
and recording functions are also  
disabled.  
• The camera is disabled.  
Follow the instruction message.  
Is it OK to disable all the selected  
camera?  
Connection to the camera cannot • The camera cannot be accessed.  
be confirmed.  
Follow the instruction message.  
The Address, Port Number or  
Proxy settings may be incorrect.  
Are you sure you want to save?  
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Operating Instructions  
Message  
Cause and Remedy  
Camera could not be  
authenticated. Check the User  
Name and Password and try  
again.  
• This software do not pass the camera  
authentication.  
Follow the instruction message.  
The specified camera does not  
support audio. Change the  
• The camera is not supporting audio, but the  
image setting is set to audio and image.  
recording settings to image only.  
Follow the instruction message.  
There is insufficient free space on • The destination free disk space is insufficient.  
the Save Destination Disk. Delete  
Reduce the destination free disk capacity,  
unnecessary recorded images  
or change the destination.  
and try again.  
Is it OK to delete all the selected • The recorded images are deleted.  
recorded images?  
Follow the instruction message.  
Recorded images in use cannot be You are deleting images during recording.  
deleted. Stop the recording and try  
Follow the instruction message.  
again.  
The recorded images could not be You manually deleted recorded images.  
found. Refresh the Recorded  
Follow the instruction message.  
Image List and try again.  
There were recorded images that • The file has been opened in another  
could not be deleted. Try again.  
application  
Close other applications and try again.  
There were timers that could not • This software is malfunctioning. (This  
be enabled. Try again.  
message is not normally displayed.)  
Restart your PC.  
There were timers that could not • This software is malfunctioning. (This  
disabled. Try again.  
message is not normally displayed.)  
Restart your PC.  
Is it OK to delete all the selected • The timer is deleted.  
timers?  
Follow the instruction message.  
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Operating Instructions  
Message  
Cause and Remedy  
There were timers that could not • This software is malfunctioning. (This  
be deleted. Try again.  
message is not normally displayed.)  
Restart your PC.  
Is it OK to apply the proxy settings You checked [Use a proxy server] on the  
to all cameras?  
network page of the preferences. (The camera  
should be registered.)  
Follow the instruction message.  
All cameras have been set to use You clicked [Yes] in the "Is it OK to apply the  
proxy settings.  
proxy settings to all of the cameras?"  
message, and the saving is complete.  
Follow the instruction message.  
Applying proxy settings to all  
cameras has failed. Apply  
individually.  
You clicked [Yes] in the "Is it OK to apply the  
proxy settings to all of the cameras?"  
message, but the saving is failed.  
Check the [Use Proxy Server] box for each  
camera on the registration information  
change or basic settings page.  
"XXXX" error occurred during  
importing.  
• This software cannot import from the file at  
[Tools] [Import Camera Settings].  
"XXXX" =  
The file is broken.  
File Type  
File Size  
Memory Shortage  
Open  
The number of registered cameras • The registered cameras has reached the  
reached the maximum of "XXX"  
cameras, so importing was  
canceled.  
maximum limit during import.  
Delete unnecessary cameras.  
"XXX" =  
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Exporting failed.  
• This software cannot export to the file at  
[Tools] [Export Camera Settings].  
The file is broken.  
License registration is complete.  
• License registration is complete.  
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Operating Instructions  
Message  
Cause and Remedy  
The registration information was  
incorrect. Check the registration  
code and license key and try  
again.  
• The registration information was incorrect.  
Check the registration code and license  
key and try again.  
To use this feature, license  
registration is essential. Perform  
license registration.  
• Some features cannot be used without license  
registration (JPEG Conversion).  
Perform license registration.  
The file could not be found.  
• The Operating Instructions file is not in  
software folders. (The file may be manually  
deleted.)  
Install this software again.  
PDF related applications could not • Install Adobe Reader and try again.  
be found. Install Adobe Reader.  
Connection with the proxy server • The proxy server cannot be accessed.  
could not be confirmed. The  
Check the address and port number of the  
proxy server.  
Address or Port Number settings  
may be incorrect. Are you sure you  
want to save?  
Proxy server could not be  
authenticated. Check the User  
Name and Password, and try  
again.  
• This software does not pass the proxy  
authentication.  
Check the user name and password of the  
proxy server.  
The web browser could not be  
started. Start the web browser and  
access the following URL.  
• Web browser could not be started (Download,  
support information and camera portal site).  
Install the web browser (Internet Explorer  
6.0 or later).  
Network Drive could not be  
specified in the Save Destination  
Folder. Specify a local drive.  
• Network drives or folders on the network could  
not be specified as the save destination folder.  
Specify a local drive.  
Network Drive could not be  
specified in the Backup Folder.  
Specify a local drive.  
• Network drives or folders on the network could  
not be specified as the backup destination  
folder.  
Specify a local drive.  
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Operating Instructions  
Message  
Cause and Remedy  
Network Drive could not be  
specified in the Import File.  
Specify a local drive.  
• Network drives or folders on the network could  
not be specified to create an export file.  
Specify a local drive.  
Network Drive could not be  
specified in the Export File.  
Specify a local drive.  
• Network drives or folders on the network could  
not be specified to create an export file.  
Specify a local drive.  
"Save Destination Free Disk  
Space" should be less than the  
current free space (XXX MB).  
• The disk free capacity set on the preferences  
page is larger than the actual capacity.  
Set the disk free capacity smaller than the  
actual capacity.  
"Backup Destination Free Disk  
Space" should be less than the  
current free space (XXX MB).  
• The backup disk free capacity set on the  
preferences page is larger than the actual  
capacity.  
Set the disk free capacity smaller than the  
actual capacity.  
"XXXX" cannot be accessed.  
"XXXX" =  
• The folder or file cannot be accessed because  
the drive cannot be found or the path is not  
available.  
Save Destination Folder  
Backup Folder  
JPEG Conversion Folder  
Import File  
Properly select a folder of file.  
Export File  
If "Set to Default" is checked,  
settings are returned to the state in  
"Create New Camera". The default  
registration information does not  
change.  
You checked [Set to Default] on the create new  
camera page, or image, recording capacity  
limit or motion detection recording settings on  
the camera registration information page.  
Follow the instruction message.  
If "Set to Default" is checked,  
settings are returned to the state in  
"Create New Timer". The default  
registration information does not  
change.  
You checked [Set to Default] on the create new  
timer page, or basic setting on the timer  
registration information page.  
Follow the instruction message.  
89  
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Operating Instructions  
Message  
Cause and Remedy  
There is only XX MB of free space • The save destination free space is less than  
remaining in Save Destination  
Folder Disk. Either increase the  
free space to over 100 MB or  
select a disk with over 100 MB of  
free space.  
100 MB.  
Follow the instruction message  
There is only XX MB of free space • The backup destination free space is less than  
remaining in Backup Folder Disk.  
Either increase the free space to  
over 100 MB or select a disk with  
over 100 MB of free space.  
100 MB.  
Follow the instruction message.  
An error has occurred in the  
"XXXX" parameter in "Disable  
Camera". Try again.  
If same error message appears after trying  
again, restart your PC.  
"XXXX" =  
Camera ID  
Disable Flag  
An error has occurred in the  
"XXXX" parameter in "Delete  
Camera". Try again.  
If same error message appears after trying  
again, restart your PC.  
"XXXX" =  
Camera ID  
An error has occurred in the  
"XXXX" parameter in "Manual  
Recording ON". Try again.  
If same error message appears after trying  
again, restart your PC.  
"XXXX" =  
Camera ID  
Recording mode  
An error has occurred in the  
"XXXX" parameter in "Manual  
Recording OFF". Try again.  
If same error message appears after trying  
again, restart your PC.  
"XXXX" =  
Camera ID  
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Operating Instructions  
Message  
Cause and Remedy  
Recording has stopped because • The destination free space has reached the  
either there is insufficient free disk  
space or the disk cannot be written  
on.  
limit set on the preferences page, or the save  
destination folder is not writable and recording  
is stopped.  
Confirm that there is sufficient free  
space on the save destination disk  
and that the save destination  
folder is in a writable condition,  
then try recording again.  
1. Decrease the save destination free  
space.  
2. Create enough free space on the  
destination folder.  
3. Confirm that there is a folder. If there  
is not, create it.  
4. Check if the folder is writable, and set  
it writable.  
Backing up has stopped because • The backup destination free space has  
either there is insufficient free  
backup disk space or the disk  
cannot be written on.  
reached the limit set on the preferences page,  
or the backup destination folder is not writable  
and backup is stopped.  
Confirm that there is sufficient free  
space on the backup destination  
disk and that the backup  
1. Decrease the backup destination free  
space.  
destination folder is in a writable  
condition, then back up again.  
2. Create enough free space on the  
backup destination folder.  
3. Confirm that there is a folder. If there  
is not, create it.  
4. Check if the folder is writable, and set  
it writable.  
"XXXX" has reached its recording • The recorded images of the camera have  
capacity, so recording has been  
stopped. Delete recorded images  
and try recording again.  
reached the limit of recording capacity and  
recording is stopped.  
Delete the recorded images of the camera,  
or increase the recording capacity.  
"XXXX" =  
Camera Name  
When the software is shut down, • Right-click and select [Exit].  
the camera stops recording. Any  
Follow the instruction message.  
set timers will also stop operating.  
Is it OK to shut down?  
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Operating Instructions  
Message  
Backup failed.  
Cause and Remedy  
• Folder creation error occurs during backup.  
Confirm that the backup destination folder  
is writable. If same error message appears  
after trying again, restart your PC.  
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Operating Instructions  
2.15 Troubleshooting  
Problem  
Cause and Remedy  
The camera image • The camera is not powered up.  
is not displayed.  
Turn the camera on.  
• The camera IP address is incorrect.  
Set the proper IP address at the basic settings on the  
camera registration information page.  
• The authentication is required for the camera.  
Set the proper user name and password at the basic  
settings on the camera registration page.  
• Network to which your PC is connected is not working.  
Confirm that the network is working.  
• The network is congested.  
Pages may not be displayed immediately. Wait for a while.  
• The proxy setting is incorrect.  
If the camera cannot be accessed without a proxy server,  
the proxy setting should be set on this software. Check  
[Use Proxy Server] and set the proxy settings at  
[Tools] [Preferences] [Network Connection] on the  
menu bar.  
• More than 4 installations have been connected to the  
camera.  
The number of connections from software to the camera  
is limited. Up to 3 connections can be established with the  
camera.  
"Register a license • The license registration is not performed.  
key." is displayed on  
the monitoring  
page.  
Perform the license registration entering registration  
code and license key at [Help] [License Registration]  
on the menu bar.  
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Operating Instructions  
Problem  
Cause and Remedy  
Timer recording is • The day of the week is not checked at the day of the week  
not working.  
setting on the timer page.  
Check the day of the week to enable timer recording.  
• Timer is disabled. (Timer is grayed out on the timer list.)  
Select the timer on the timer list, and click [Enable] on the  
menu displayed by right-clicking the timer list.  
You cannot pan or • Pan/tilt operation is not permitted on the camera settings.  
tilt the camera.  
Permit the pan/tilt operation.  
• The camera does not support pan/tilt operation.  
This software is  
unstable or does  
not work.  
Your PC specification does not meet the requirement.  
Close other applications.  
The audio cannot  
be listened during  
monitoring.  
• The camera does not support audio.  
The camera should support audio.  
• Microphone is not properly connected.  
Confirm that microphone is properly connected.  
• Volume setting on your PC is muted or set to minimum.  
Adjust the volume on the volume control window on your  
PC.  
• Speaker is malfunctioning.  
Confirm that the speaker is working.  
Audio cannot be  
listened while  
viewing images with  
audio.  
• [Image Only] is selected at record settings on the camera  
registration information page.  
If [Image Only] is selected, the audio is not recorded.  
Select [Image and Audio] to record audio.  
Audio is not  
• Audio delays 1 or 2 seconds after the image. Audio may be  
interrupted or the image may be paused. This is not a  
problem.  
synchronized with  
images on the  
monitoring page or  
screen.  
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Operating Instructions  
Problem  
Cause and Remedy  
You cannot change • Resolution or image quality control is not permitted on the  
resolution or image  
quality.  
camera settings.  
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Operating Instructions  
2.16 Default Setting List  
Items  
Default  
Create New  
Camera/  
Camera  
Basic  
Settings  
Camera Name  
Comment  
-
-
Registration  
Information  
Camera Address  
Port  
-
-
User Name  
-
Password  
-
Use a proxy server  
Resolution  
-
Image  
Settings  
320 x 240  
Standard  
Not Specify  
Image Only  
-
Image Quality  
Recorded Frequency  
Audio Recording Settings  
Recording  
Capacity  
Limit  
Limit the recording  
capacity.  
Motion  
Detection  
Before motion is detected:  
After motion is detected:  
Keyword 1  
-
5 seconds  
Keyword  
-
Keyword 2  
-
Create New  
Timer/Timer  
Registration  
Information  
Basic  
Settings  
Timer Name  
-
Timer Schedule  
Daily  
Start Time: 00:00:00  
End Time: 00:00:00  
Recording Method  
Record images during  
all the set time period.  
Keyword  
Keyword 1  
Keyword 2  
-
-
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Operating Instructions  
Items  
Time Period Setting  
Default  
Recorded  
Images  
Search  
-
-
-
Weekly Setting  
Search Keyword  
Searched Target  
Current Recorded  
Image  
Recorded Status  
Recording Method  
All  
All  
Preferences  
Destination Destination  
C:\Program  
Files\Panasonic\NCR2  
Maintaining the hard disk  
100 MB  
capacity  
Backup  
Perform Automatic Backup  
Backup Folder  
-
-
-
-
-
-
-
-
-
Minimum Free Disk Space  
Backup Schedule  
Use a proxy server  
Proxy Address  
Network  
Connection  
Port  
Proxy User Name  
Proxy Password  
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Operating Instructions  
Index  
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Operating Instructions  
A
L
Automatic Backup 26  
License Registration 21  
B
M
Basic Settings Page 31  
Manual Recording 53  
Menu Bar 42  
Monitoring Page 45  
Motion Detection Page 35  
Motion Detection Recording 55  
C
Camera List 66  
CD-ROM Notice 6  
Copy 73  
N
Creating New Camera 30  
Network Camera Recorder Window 39  
D
O
Default Setting List 96  
Operation Bar 49  
E
P
Editing Camera Information 38  
Enabling or Disabling the Cameras 68  
End-User License Agreement 8  
Error Message List 75  
Preset Buttons 52  
Proxy Server 28  
Exporting the Camera Information 72  
R
Recorded Image Page 46  
Recording Capacity Limit Page 34  
Registering the Camera 30  
F
Focus 51  
I
S
Image Settings Page 33  
Search Time Period 65  
Importing the Camera Information 72  
Included Accessories 6  
Searching the Recorded Images 63  
Security Cautions 7  
Installation Procedure 11  
Installing This Software 12  
Selecting a Folder to Save Images 23  
System Requirements for your PC 3  
J
T
JPEG Conversion 70  
Timer List Page 47  
Timer Recording 56  
Toolbar Buttons 44  
Trademarks 3  
K
Keyword 73  
Troubleshooting 93  
Keyword Page 37  
W
Window Display 39  
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Operating Instructions  
Z
Zoom 50  
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The information in this document is subject to change without notice.  
Panasonic Communications Co., Ltd.  
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan  
Copyright:  
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced  
for internal use only. All other reproduction, in whole or in part, is prohibited without the written  
consent of Panasonic Communications Co., Ltd.  
2004 Panasonic Communications Co., Ltd. All Rights Reserved.  
Printed in Japan  
PSQX3489XA-CD KK0904RM2107(CE)  
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