Panasonic Digital Camera 3TR006490BAA User Manual

Operating Instructions <Basics>  
Installation Instructions provided  
HD Integrated Camera  
Model No.  
AW‑HE50HN  
AW‑HE50SN  
Before operating this product, please read the instructions carefully and save this manual for future use.  
For instructions on how to operate this HD Integrated Camera and how  
to establish its settings, refer to the “Operations and Settings” manual  
(PDF file) which can be found on the CD-ROM supplied with the camera.  
3TR006490BAA  
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Safety precautions  
IMPORTANT SAFETY INSTRUCTIONS  
Read these operating instructions carefully before using the unit. Follow the safety instructions on the unit and the  
applicable safety instructions listed below. Keep these operating instructions handy for future reference.  
1) Read these instructions.  
2) Keep these instructions.  
3) Heed all warnings.  
10) Protect the power cord form being walked on or  
pinched particularly at plugs, convenience  
receptacles, and the point where they exit from  
the apparatus.  
11) Only use attachments/accessories specified by  
the manufacturer.  
4) Follow all instructions.  
5) Do not use this apparatus near water.  
6) Clean only with dry cloth.  
12) Use only with the cart, stand, tripod,  
bracket, or table specified by the  
manufacturer, or sold with the  
apparatus. When a cart is used, use  
7) Do not block any ventilation openings. Install in  
accordance with the manufacturer’s instructions.  
caution  
when  
moving  
the  
8) Do not install near any heat sources such  
as radiators, heat registers, stoves, or other  
apparatus (including amplifiers) that produce heat.  
cart/apparatus combination to avoid  
injury from tip‑over.  
13) Unplug this apparatus during lightning storms or  
when unused for long periods of time.  
9) Do not defeat the safety purpose of the polarized  
or grounding‑type plug. A polarized plug has two  
blades with one wider than the other. A grounding‑  
type plug has two blades and a third grounding  
prong. The wide blade or the third prong are  
provided for your safety. If the provided plug does  
not fit into your outlet, consult an electrician for  
replacement of the obsolete outlet.  
14) Refer all servicing to qualified service personnel.  
Servicing is required when the apparatus has  
been damaged in any way, such as power‑supply  
cord or plug is damaged, liquid has been spilled or  
objects have fallen into the apparatus, the  
apparatus has been exposed to rain or moisture,  
does not operate normally, or has been dropped.  
indicates safety information.  
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Contents  
Safety precautions ........................................................... 2  
How to install and connect the unit .............................. 20  
When using the WV‑Q105 (optional accessory) .......... 24  
Before use ......................................................................... 5  
Overview ........................................................................ 5  
Concerning the Operating Instructions .......................... 5  
Required personal computer environment ..................... 6  
Trademarks and registered trademarks ......................... 6  
About copyright and licence ........................................... 6  
Disclaimer of warranty .................................................... 7  
Network security ............................................................ 7  
Changing the direction of the nameplate ..................... 25  
Removing the camera .................................................... 26  
Stand-alone installation  
(when the mount bracket is going to be used) ........ 27  
Stand-alone installation  
(when the mount bracket is not going to be used) .... 29  
When installing the unit on a desktop .......................... 29  
When mounting the unit on a tripod ............................. 29  
Characteristics .................................................................. 8  
Controller supported ........................................................ 9  
Accessories ...................................................................... 9  
Installation precautions ................................................. 10  
Operating precautions ................................................... 12  
Connections .................................................................... 30  
Connections with an HD monitor ................................. 30  
Connections with a controller  
(AW‑RP655 or AW‑RP555) ................................. 31  
System example 1 ........................................................ 32  
System example 2 ........................................................ 33  
Concerning the wireless remote control  
(optional accessory) .................................................. 14  
Network settings ............................................................. 34  
Installing the software .................................................. 34  
Parts and their functions ............................................... 15  
Camera unit ................................................................. 15  
Wireless remote control (optional accessory) .............. 17  
Use the Easy IP Setup Software  
to establish the unit’s settings ............................. 34  
Troubleshooting .............................................................. 36  
Appearance ..................................................................... 42  
Specifications ................................................................. 43  
Setting the remote control IDs ...................................... 19  
How the model’s Operating Instructions manuals are configured  
pp The manual of this HD integrated camera (hereafter, “the unit”) is divided into two manuals: one is the <Basics>  
(this manual), and the other is the <Operations and Settings> (CD‑ROM).  
Before installing the unit, be sure to read the <Basics> to ensure that the unit is installed correctly.  
pp This manual explains how to install the unit, and it details the network connection and setting procedures.  
For details on how to operate the unit and select its settings, refer to the “Operating Instructions <Operations and  
Settings>” (PDF file) on the CD‑ROM supplied with the unit.  
To read PDF files, you will need Adobe® Reader® which is available from Adobe Systems.  
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Before use  
pOverview  
pp This unit is a compact full HD camera integrated with a  
pan‑tilt head and featuring a newly developed 1/3‑inch full  
HD MOS sensor and digital signal processor (DSP).  
pConcerning the Operating  
Instructions  
pp For the purposes of this manual, the model number  
AW‑HE50HN is referred to as the “AW‑HE50H”, the  
AW‑HE50SN as the “AW‑HE50S” and model numbers  
AW‑HE50HN and AW‑HE50SN will be referred to  
together as the “AW‑HE50”.  
pp In addition to its optical 18zoom lens, the unit comes  
with a 10digital zoom to achieve high‑quality shooting  
that overflows with ambiance.  
Similarly, the model number AW‑RP655N is referred as  
the “AW‑RP655”, the AW‑RP555N as the “AW‑RP555”  
and the AW‑RP50N as the “AW‑RP50”.  
pp Two models are available: the HDMI model AW‑HE50H  
which is ideal for distributing the signals of TV conference  
and other video events, and the SDI output model  
AW‑HE50S which is ideal for creating content.  
Besides IP control, both models allow connection with  
existing camera controllers by way of serial control.  
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Before use  
pRequired personal computer  
IMPORTANT  
environment  
pp Failure to provide the required personal computer  
environment may slow down the delineation of  
the images on the screen, make it impossible for  
the web browser to work and cause other kinds of  
problems.  
CPU  
Intel® CoreTM2 DUO 2.4 GHz or faster  
recommended  
Memory  
512 MB or more  
(When using Microsoft® Windows Vista®:  
1 GB or more, and when using  
Microsoft® Windows® 7: 1 GB [32 bits]  
or 2 GB [64 bits] or more)  
pp When using Microsoft® Windows Vista® or Microsoft®  
Windows® 7, refer to the “Notes on Windows Vista®/  
Windows® 7” (page 84 in the <Operations and Settings>)  
for details on the personal computer environment that is  
required and on the precautions and other items.  
Network function  
10Base‑T or 100Base‑TX port 1  
Image display  
function  
Resolution:  
1024 768 pixels or  
more  
Color generation: True Color 24 bits or  
more  
Supported  
operating  
Microsoft® Windows® 7 Professional  
64‑bit*1  
system and  
Web browser  
Microsoft® Windows® 7 Professional  
32‑bit*1  
Windows® Internet Explorer® 8.0*2  
pTrademarks and registered  
trademarks  
pp Microsoft, Windows, Windows Vista, Windows 7 and  
Internet Explorer are either registered trademarks or  
trademarks of Microsoft Corporation in the United States  
and other countries.  
Microsoft® Windows Vista® Business  
SP1 32‑bit  
Windows® Internet Explorer® 7.0  
Microsoft® Windows® XP Home Edition  
SP3*3  
Microsoft® Windows® XP Professional  
Edition SP3*3  
pp Intel and Intel Core are trademarks or registered  
trademarks of Intel Corporation in the United States and  
other countries.  
Microsoft® Internet Explorer® 6.0 SP3  
pp Adobe and Reader are either registered trademarks or  
trademarks of Adobe Systems Incorporated in the United  
States and/or other countries.  
*1: This cannot be used in the  
Windows® XP compatibility mode.  
*2: This cannot be used with the 64‑bit  
version of Internet Explorer® 8.0.  
*3: The Microsoft® Windows® XP  
Professional x64 Edition is not  
supported.  
pp Other names of companies and products contained  
in these Operating Instructions may be trademarks or  
registered trademarks of their respective owners.  
Other  
CD‑ROM drive  
(for using the Operating Instructions and  
various software)  
Adobe® Reader®  
(for browsing the Operating Instructions  
on the CD‑ROM)  
pAbout copyright and licence  
Distributing, copying, disassembling, reverse compiling,  
reverse engineering, and also exporting in violation of export  
laws of the software provided with this unit are expressly  
prohibited.  
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Before use  
pDisclaimer of warranty  
pNetwork security  
IN NO EVENT SHALL Panasonic System Networks Co., Ltd.  
BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT  
FOR REPLACEMENT OR REASONABLE MAINTENANCE  
OF THE PRODUCT, FOR THE CASES, INCLUDING BUT  
NOT LIMITED TO BELOW:  
As you will use this unit connected to a network, your  
attention is called to the following security risks.  
1 Leakage or theft of information through this unit  
2 Use of this unit for illegal operations by persons with  
malicious intent  
1 ANY DAMAGE AND LOSS, INCLUDING WITHOUT  
LIMITATION, DIRECT OR INDIRECT, SPECIAL,  
CONSEQUENTIAL OR EXEMPLARY, ARISING OUT  
OF OR RELATING TO THE PRODUCT;  
3 Interference with or stoppage of this unit by persons  
with malicious intent  
It is your responsibility to take precautions such as those  
described below to protect yourself against the above  
network security risks.  
2 PERSONAL INJURY OR ANY DAMAGE CAUSED BY  
INAPPROPRIATE USE OR NEGLIGENT OPERATION  
OF THE USER;  
pp Use this unit in a network secured by a firewall, etc.  
pp If this unit is connected to a network that includes PCs,  
make sure that the system is not infected by computer  
viruses or other malicious entities (using a regularly  
updated antivirus program, anti‑spyware program, etc.).  
pp Protect your network against unauthorized access by  
restricting users to those who log in with an authorized  
user name and password.  
pp Apply measures such as user authentication to protect  
your network against leakage or theft of information,  
including authentication information (user names and  
passwords), FTP server information and DDNS server  
information.  
3 UNAUTHORIZED DISASSEMBLE, REPAIR OR  
MODIFICATION OF THE PRODUCT BY THE USER;  
4 INCONVENIENCE OR ANY LOSS ARISING WHEN  
IMAGES ARE NOT DISPLAYED, DUE TO ANY  
REASON OR CAUSE INCLUDING ANY FAILURE OR  
PROBLEM OF THE PRODUCT;  
5 ANY PROBLEM, CONSEQUENTIAL  
INCONVENIENCE, OR LOSS OR DAMAGE,  
ARISING OUT OF THE SYSTEM COMBINED BY  
THE DEVICES OF THIRD PARTY;  
6 LOSS OF REGISTERED DATA CAUSED BY ANY  
pp Do not install the camera in locations where the camera  
or the cables can be destroyed or damaged by persons  
with malicious intent.  
FAILURE.  
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Characteristics  
Multiple number of formats supported  
Integrated pan-tilt head unit, camera and lens to  
facilitate installation  
pp By designing the camera, lens and pan‑tilt head as a  
single integrated unit, the time taken for the installation  
work has been drastically reduced.  
pp Switching between the 1080/59.94i, 720/59.94p and  
480/59.94i formats can be accomplished using a menu.  
By using VIDEO OUT signals, HD format signals and SD  
format signals can be output at the same time.  
pp With the SD format, either Squeeze (16:9), LetterBox  
(16:9) or SideCut (4:3) can be selected.  
Use of easy-to-operate wireless remote control (optional  
accessory) is possible  
1/3-inch MOS sensor and high-performance 18zoom  
lens featured  
pp A wireless remote control capable of operating up to four  
units can be used.  
pp A newly developed 1/3‑inch full HD MOS sensor and  
DSP (digital signal processor) are incorporated.  
High‑quality pictures are obtained by video processing in  
many different kinds of ways.  
It can easily be used to set the various functions or switch  
between them while viewing the menu screens.  
pp In addition to its optical 18zoom lens, the unit comes  
with a 10digital zoom to achieve high‑quality images  
that overflow with ambiance.  
pp A dynamic range stretch (DRS) function that  
compensates for overexposure and loss of dark detail  
and a new hybrid digital noise reduction (Hybrid DNR)  
function for minimizing image lag even in dark locations  
and shooting scenes clearly are incorporated to  
reproduce clean and clear images in a wide range of  
applications.  
Flexible camera layout enabled by simple connection  
and installation  
pp This unit features excellent connectivity and installability  
thanks to the IP control; a lightweight main unit, and the  
turn‑lock mechanism, which enables the user to install it  
on his or her own (only when used indoors).  
Energy-savings achieved by the compact main unit  
design  
pp By slimming down the unit’s weight and dimensions,  
a low power consumption is yielded, and even the  
connection of a multiple number of units poses no  
concerns.  
Easy operation of unit enabled by its integration with a  
high-performance pan-tilt head unit  
pp Operations at the high speed of 90°/s  
pp Wide rotational angles with a panning range of 175° and  
a tilting range from –30° to +90°  
pp Quiet operation with noise levels of NC35 (normal speed)  
and NC40 (when preset)  
Easy connections and settings courtesy of IP control  
pp Up to a hundred units can be operated by IP connection  
from a Panasonic controller (AW‑RP50).  
pp Storage of up to 100 positions in the preset memory  
(The number of preset memory settings differs depending  
on the controller that is used with the unit.)  
(The maximum length of the LAN cables is 100 meters  
[328 ft.].)  
pp By automatically recognizing the IP addresses and  
changing their allocation, the previous restrictions on  
the connections between the cameras and controllers  
using serial interfaces and the time and trouble taken  
to establish the various settings can be significantly  
reduced, and by configuring a network, flexible camera  
control can be implemented anywhere with any of the  
cameras.  
High degree of compatibility with Panasonic’s currently  
available controllers, enabling a flexible system to be  
put together  
pp A maximum of five units can be operated by serial control  
from one of Panasonic’s currently available controllers  
(AW‑RP655, AW‑RP555 and AW‑RP50).  
(It may be necessary to upgrade the version of the  
controller in order to support the unit. The maximum  
distances between the units and controller is 1000 meters  
(3280 ft.). Use of an external device or some other means  
must be provided separately in order to extend the video  
signal connections.)  
The unit can also be used together with the cameras  
and pan‑tilt head unit systems currently available from  
Panasonic System Networks Co., Ltd. so that an existing  
system can be used to advantage to put together a  
system that is even more flexible.  
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Controller supported  
pp AW-RP655  
pp AW-RP555  
pp AW-RP50  
Notes  
When connecting the AW-RP655  
pp The camera menus that are operated using the  
LCD panel on the AW‑RP655 cannot be used.  
Use the camera menus displayed on the monitor  
which has been connected to the unit.  
ppIt may be necessary to upgrade the version of the  
controller in order to support the unit.  
Consult with your dealer.  
When connecting the AW-RP555  
pp The AW‑RP555 periodically transmits the  
POWER‑ON command to the pan‑tilt head.  
This means when the unit has been selected from  
the AW‑RP555, its power will be turned on again  
after several seconds even if the unit has been  
set to the standby mode by the web browser,  
IP‑connected controller or wireless remote control  
(optional accessory).  
Accessories  
Check that the following accessories are present and accounted for.  
Operating Instructions <Basics> (this manual) ................... 1  
Drop‑prevention wire (already attached to the main unit) ... 1  
Power cable (2 m [6.6 ft.]) ................................................... 1  
Cable cover ......................................................................... 1  
AC adapter ......................................................................... 1  
Operating Instructions <Operations and Settings>  
(CD‑ROM) ...................................................................... 1  
Mount bracket for installation surface  
(Hanging / Desktop) ....................................................... 1  
Bracket mounting screws (bind‑head) M4 10 mm .......... 4  
Main unit mounting screw (with flat washer, spring washer)  
M3 6 mm ....................................................................... 1  
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Installation precautions  
In addition to heeding the points presented in the “Safety precautions”, observe the following precautions  
as well.  
Concerning the installation location  
Ensure that the installation work complies with the  
technical standards governing electrical equipment.  
Install the unit in a stable location which will not be  
susceptible to shaking. If the unit is installed in a location  
which is susceptible to shaking, this will cause the unit’s  
images to shake in turn.  
Install the unit after conferring in detail with your dealer.  
Install the unit on a ceiling that is strong enough (such as a  
concrete ceiling).  
This unit is for indoor use only.  
It cannot be used outdoors.  
Avoid installation in a location where the unit will be exposed  
to direct sunlight for extended periods or near a cooling or  
heating appliance.  
Otherwise, deformation, discoloration, malfunctioning and/or  
problems in operation may result. Operate the unit where it  
will not be splashed or sprayed by water.  
If the unit is to be installed on a ceiling which is not strong  
enough, reinforce the ceiling sufficiently first.  
Do not install or use the unit in the following kinds of  
locations.  
pp On walls (where the unit would be installed sideways)  
pp In locations (including places such as under the eaves of  
a building) where the unit would be directly exposed to  
rain or water  
pp In locations such as kitchens where there are high  
concentrations of steam and grease  
pp In outdoor locations or hot places where the temperature  
will exceed 40 °C (104 °F)  
pp In cold locations where the temperature will drop below  
0 °C (32 °F)  
pp In locations where the humidity will exceed 85 %  
pp In locations where chemicals are used such as near  
swimming pools  
Use the unit with an installation where the unit is  
suspended from an overhead surface or with a  
stand-alone installation.  
Do not use the unit on its side or tilted at an angle.  
Notes  
pp Be absolutely sure to use the four bracket mounting  
screws (M4) for mounting the mount bracket.  
These are supplied with the unit. Do not use wood  
screws, nails, etc.  
In the case of a concrete ceiling, secure the unit using  
anchor bolts (for M4) or AY plug bolts (for M4).  
Recommended clamping torque  
M4: 1.47 N · m (15 kgf · cm)  
pp The withdrawal strength of the mounting location for  
each screw must be at least 196 N (20 kgf).  
pp When mounting the unit on a ceiling made of  
plasterboard, for instance, if it is not strong enough  
to support its weight, either reinforce the ceiling  
adequately or use the WV‑Q105 direct ceiling mount  
bracket, which is sold separately.  
pp When using a mount bracket which is sold separately,  
read the handling instructions.  
pp Do not hold the camera head while undertaking the  
installation work. Doing so may cause malfunctioning.  
pp At sea, in coastal areas or in locations where corrosive  
gases are emitted  
pp In locations where radiation, X‑rays, or strong radio  
waves or magnetic fields are generated  
pp In locations where the unit would be subject to a great  
deal of vibration such as on board a vehicle or ship (this  
unit is not designed to be used in vehicles)  
pp In locations where the temperature is subject to sudden  
changes such as near the air outlet of an air conditioner  
or near a door which allows the outside air to come in  
OK NG  
OK NG  
What to avoid to ensure that the unit will perform stably  
over a prolonged period  
pp Using the unit for a prolonged period in a location with  
high temperature and humidity levels will cause its parts  
to deteriorate and shorten its service life.  
pp Ensure that a cooling unit or heating unit will not blow any  
air directly toward the installation location.  
Desktop installation  
Hanging installation  
Mounting conditions  
AW-HE50  
main unit  
Applicable mount bracket  
Mounting onto the ceiling  
Recommended  
screws  
No. of  
screws  
Minimum withdrawal strength  
Mass  
Model No.  
Mass  
Mounting  
(per screw)  
Direct mount  
(supplied  
accessory)  
Approx.  
0.23 kg  
[0.51 lbs.]  
M4 screws  
(supplied  
accessory)  
196 N (20 kgf)  
Approx.  
1.4 kg  
[3.09 lbs.]  
(Including  
mount bracket)  
Hanging/Desktop  
For ceiling  
4
4
ppEnsure that the mounting strength  
can support a weight that is at  
least five times the total mass  
of the equipment, including the  
camera’s main unit.  
WV‑Q105  
(optional  
accessory)  
Approx.  
0.15 kg  
[0.33 lbs.]  
M4 screws  
10  
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Installation precautions  
Connecting the power cable  
Be absolutely sure to use the bracket and screws  
supplied when installing the unit.  
pp Do not mount the unit by employing any methods other  
Be absolutely sure to connect the power cable of the  
AC adapter through a circuit breaker using one of the  
following methods.  
than those specified.  
(1) Connect the power cable through a power control unit.  
(2) Connect the power cable to a circuit breaker in a  
power distribution panel with a contact distance of  
3.0 mm or more.  
pp Do not remodel the mounting bracket or mounting screws  
provided with the unit.  
Tightening up the mounting screws  
Use a circuit breaker which is capable of shutting  
off all the poles of the main power supply with the  
exception of the protective ground conductor.  
(3) Install the AC adapter near the power outlet, and  
connect it through the power plug.  
pp Tighten up the screws and bolts securely to the degree  
that is appropriate for each of the materials used in the  
mounting location and structures.  
pp After tightening up the screws and bolts, check that  
there is no unsteadiness and that the parts have been  
tightened securely.  
Grounding  
pp Use the specified tools and tighten the screws firmly.  
Before using the unit, check that the grounding wire has  
been fastened securely.  
Check the grounding resistance (less than 100 ) of the  
grounding terminal.  
When the unit is no longer going to be used, do not  
leave it lying around, but be absolutely sure to dispose  
of it properly.  
When the power plug is to be converted into a 2‑pin plug  
for use, first consult with your dealer. Then use a plug  
adapter which is equipped with a grounding terminal, and be  
absolutely sure to connect this terminal to ground.  
In a case like this, be absolutely sure to make the  
connection to ground before proceeding to connect the  
power plug to the main power source.  
For details on how to remove the unit, refer to “Removing  
the camera” (page 26).  
When installing, transferring or disposing of the unit, be  
absolutely sure to hold it by its pedestal area.  
Problems may result if the camera head is held or rotated.  
Similarly, before the ground connection is  
to be disconnected, be absolutely sure to  
disconnect the power plug from the main  
power source first.  
Do not attach a filter, hood, extender or other parts to  
the unit.  
Use the dedicated AC adapter and power cable provided  
with the unit.  
If there is a possibility of noise interference  
Either wire the cables so that the power cable (ceiling light  
cord) of AC 100 V or more, and the signal cable are placed  
at least 1 meter (3.3 ft.) apart. Alternatively run each cable  
through its own metal conduit. (The metal conduits must be  
grounded.)  
Connect the AC adapter and power cable to the power inlet  
securely.  
Installing the AC adapter  
pp Do not place the adapter directly onto a ceiling panel or  
other such surface.  
Extreme danger is posed when water has collected on  
the surface as a result of leaking rain, for instance.  
Secure the adapter firmly to the bottom or other surface  
of a reinforcing member made of channel steel where  
dust and other foreign matter will not accumulate.  
(Refer to page 24.)  
Radio signal interference  
If the unit is positioned near a TV or radio transmitting  
antenna or a strong electrical field or magnetic field (such as  
that generated by a motor, transformer or power lines), its  
images may be distorted and/or the images may be affected  
by noise.  
pp Secure the adapter firmly so that there will be no chance  
that it will fall off or fall down.  
When connecting the cables, ensure that the connector  
areas will not be subject to any load.  
Secure it using a strength which can withstand the mass  
(approx. 320 g [0.71 lbs.]) of the AC adapter.  
Doing so may cause malfunctioning.  
Install the accessory AC adapter near the main power  
outlet, and position it in such a way that its power plug  
can be plugged into and unplugged from the outlet easily.  
When connecting the AC adapter to a power outlet on the  
ceiling or on any other surface where dust may collect, wipe  
off the dust on the power plug at periodic intervals as an  
anti‑tracking measure.  
Allowing the generated heat to escape  
This unit allows the heat generated inside to escape from its  
surfaces.  
Do not install the unit in a location where it will be  
surrounded by walls or other surfaces and where heat will  
be trapped.  
Power switch  
This unit does not have a power switch. The power turns  
on when its power plug is connected to a power outlet.  
When the power is turned on, the pan, tilt, zoom and  
focusing operations are performed. Before proceeding with  
maintenance, be absolutely sure to disconnect the power  
plug from the power outlet.  
IMPORTANT  
pp The product name and its electrical ratings are  
marked on its bottom panel.  
11  
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Operating precautions  
Zooming and focusing  
When the focus is set manually, out‑of‑focusing may occur  
during zooming.  
Shoot under the proper lighting conditions.  
To produce pictures with eye‑pleasing colors, shoot under  
the proper lighting conditions.  
After zooming, if necessary, either adjust the focus or set the  
focus to auto.  
The pictures may not appear with their proper colors when  
shooting under fluorescent lights.  
When using the focus at the manual setting, proceed with  
zooming after setting the focus position at the Tele end  
where the focusing accuracy is higher.  
Select the proper lighting as required.  
To ensure a stable performance in the long term  
Using the unit for prolonged periods in locations where the  
temperature and humidity levels are high will cause its parts  
to deteriorate, resulting in a reduction of its service life.  
(Recommended temperature: Max. 35 °C [95 °F])  
Ensure that a cooling unit or heating unit will not blow any  
air directly toward the installation location.  
(However, if the distance from the unit to the subject is less  
than 1.5 meters [4.92 ft.], the subject may shift out of focus  
at the Wide end.)  
If zooming is performed to the Tele end after having adjusted  
the focus at the Wide end, out‑of‑focusing may occur.  
Concerning the zoom position when the power is turned  
on  
When the unit’s power is turned on, the zoom, focus and iris  
return to the positions they occupied immediately before the  
power was turned off. (This happens for the focus and iris  
when they were set manually.)  
Image persistence on the MOS sensor color filters  
If parts of the MOS sensor are exposed continuously to  
spotlights or other bright lights, the color filters inside the  
MOS sensor will deteriorate, and the parts concerned may  
become discolored. The discoloration may be noticeable  
when the direction of fixed monitoring is changed.  
However, this position may not be restored if, for instance,  
the power cable was disconnected during operation.  
The unit comes with the safe mode.  
The safe mode is function designed to protect the unit from  
damage.  
For further details, refer to “Safe mode” (page 83 in the  
<Operations and Settings>).  
Do not point the camera at strong  
Bright subject  
lights.  
When parts of the MOS sensor are  
exposed to spotlights or other strong  
lights, blooming (a phenomenon where  
the edges of strong lights become  
blurred) may occur.  
Operating temperature range  
Avoid using the unit in cold locations where the temperature  
drops below 0 °C (32 °F) or hot locations where the  
temperature rises above +40 °C (104 °F) since these  
temperatures downgrade the picture quality and adversely  
affect the internal parts.  
Blooming  
Concerning the color reproduction of MOS sensors  
Depending on the color tones of the subjects, the color  
reproduction may deteriorate: This is normal and not  
indicative of any trouble.  
Concerning the VIDEO OUT signal  
The VIDEO OUT signal of the MULTI‑I/F connector is  
provided in case the images are to be monitored.  
What happens with high-brightness subjects  
Flare may occur if an extremely bright light source is pointed  
at the lens. In a case like this, change the angle or take  
some other remedial action.  
Color bars  
pp Color bars are used to adjust the color phase, and the  
widths and positions of these bars may differ from other  
models.  
pp The setting for the Down CONV. Mode item when color  
bars are displayed is fixed at “Squeeze”.  
If “SideCut” or “LetterBox” has been selected, the HDMI  
output will not appear for a few seconds when the color  
bar display is set to ON or OFF.  
When using the automatic functions  
pp If “FullAuto” has been selected as the setting for Scene  
on the camera menu, for example, all the auto settings  
will be turned on, and manual operations will no longer be  
possible for some of the items.  
pp When using the ATW (auto tracking white adjustment)  
function under fluorescent lights, the white balance may  
vary.  
pp In some situations, it may be hard to focus at the auto  
setting. In cases like this, select the manual setting, and  
focus manually.  
pp The appropriate brightness may not be obtained when  
shooting bright objects using the auto settings for the  
gain and iris. In cases like this, set the shutter speed to  
manual, and adjust.  
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Operating precautions  
Turn off the power before connecting or disconnecting  
the cables.  
Maintenance  
Turn off the unit’s power before proceeding with  
Always be sure to turn off the power before connecting or  
maintenance.  
disconnecting the cables.  
Otherwise, you may injure yourself.  
Wipe the surfaces using a soft dry cloth. Avoid all contact  
with benzene, paint thinners and other volatile substances,  
and avoid using these substances. Otherwise, the casing  
may become discolored.  
Handle the unit carefully.  
Do not drop the unit or subject it to strong impact or  
vibration. Doing so may cause the unit to malfunction.  
Do not turn the camera head by hand.  
Turning the camera head by hand may cause the unit to  
malfunction.  
When the unit is not in use  
Turn off the unit’s power when it is not in use.  
When the unit is no longer going to be used, do not leave it  
lying around, but be absolutely sure to dispose of it properly.  
Use the unit in an environment with minimal moisture  
and dust.  
Avoid using the unit in an environment with high  
concentration of moisture or dust since these conditions will  
damage the internal parts.  
Do not touch the optical system parts.  
The optical system parts are the very heart of the camera.  
Under no circumstances must they be touched.  
In the unlikely event that they have become dusty, remove  
the dust by using a camera blower or by wiping them gently  
with a lens cleaning paper.  
Disposal of the unit  
When the unit has reached the end of its service life and is  
to be disposed of, ask a qualified contractor to dispose of  
the unit properly in order to protect the environment.  
Personal computer used  
If the same image is displayed for a prolonged period on a  
PC monitor, the monitor may be damaged. Use of a screen  
saver is recommended.  
Do not allow foreign matter to make contact with the  
rotating parts.  
Otherwise, trouble may be caused.  
Self-diagnosis function  
When an abnormal operation caused by the effects of  
extraneous noise or other factors continues for more  
than 30 seconds during use, the unit’s reset operation  
will automatically be triggered, after which the unit will  
restart. After it has started up again, the same initialization  
operation as when the power is turned on will be performed.  
If abnormal operations occur frequently, it may be because  
high levels of extraneous noise are being generated in the  
environment where the camera has been installed.  
These events will cause problems in the camera so consult  
with your dealer as soon as possible.  
Keep the unit away from water.  
Avoid all direct contact with water. Otherwise, problems may  
occur.  
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Concerning the wireless remote control (optional accessory)  
This unit can be operated by remote control using a  
wireless remote control (model number: AW-RM50G)  
purchased separately.  
Check out the following points before using the wireless  
remote control.  
Consult your dealer concerning the purchase of a  
wireless remote control.  
pp Operate the wireless remote control from positions  
less than 10 meters (32.8 ft.) away from the unit.  
pp The wireless remote control may not work when it is  
pointed from certain angles at the unit.  
From a place where the wireless remote control signal  
light‑sensing area (hereafter, “light‑sensing area”) can  
be seen, point the signal transmission window of the  
wireless remote control at the light‑sensing area, and  
operate the buttons.  
It may prove to be more difficult to operate the unit when  
the remote control is operated from behind the unit.  
pp If the unit is installed near fluorescent lights, plasma  
monitors or other such products or if the unit is  
exposed to sunlight, the effects of the light may make  
it impossible for the unit to be operated using the  
wireless remote control.  
Be sure to follow the steps below for installation and use.  
Take steps to ensure that the light‑sensing area will not  
be exposed to the light from fluorescent lights, plasma  
monitors or other such products or from the sun.  
• Install the unit away from fluorescent lights, plasma  
monitors and other such products.  
pp For about 10 minutes even after the batteries have  
been removed from the wireless remote control,  
the selection of the operation to be performed (the  
[CAM1], [CAM2], [CAM3] or [CAM4] button which  
was pressed last) will remain stored in the memory.  
When a longer period of time elapses, however, the  
selection is reset to the status established when the  
[CAM1] button was pressed.  
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Parts and their functions  
pCamera unit  
1Mount bracket for installation surface  
(supplied accessory)  
Mount this bracket onto the installation surface, and then  
attach the camera main unit to the bracket.  
2Drop-prevention wire  
Pull out the wire from the bottom panel of the camera  
main unit, and attach it to the hook of the mount bracket.  
3Hole for securing the camera pedestal  
This hole is provided in the bottom panel of the camera  
pedestal.  
4Wireless remote control signal light-sensing  
area  
Light sensors are located in four places; at the front of the  
camera pedestal and on either side.  
5Status display lamp  
This lights in the following way depending on the status of  
the unit.  
Orange: When the standby status is established  
Green: When the power is on  
Red:  
Green and blinks twice:  
When a signal matched by the remote control  
When trouble has occurred in the unit  
ID has been received from the wireless  
remote control (optional accessory) while the  
power is on  
<Rear panel (AW-HE50H)>  
<Rear panel (AW-HE50S)>  
Orange and blinks twice:  
When a signal which is not matched by the  
remote control ID has been received from the  
wireless remote control (optional accessory)  
while the power is on  
6Camera head  
This rotates in the horizontal direction.  
7Lens unit  
This rotates in the up and down direction.  
<Bottom panel>  
8Tally lamp  
This comes on or goes off in response to the control from  
the controller but only when “On” has been selected as  
the tally lamp use setting.  
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Parts and their functions  
9LAN connector for IP control [LAN ACT/LINK]  
This LAN connector (RJ45) is connected when exercising  
IP control over the unit from an external device.  
Use a cable with the following specifications for the  
connection to the LAN connector:  
IR ID switches [IRID]  
[CAM1]  
[CAM2]  
[CAM3]  
[CAM4]  
When connecting through a hub:  
LAN cable* (category 5 or above, straight cable),  
max. 100 meters [328 feet]  
These are used to select the ID of the wireless remote  
control (optional accessory).  
When a hub is not used:  
The IR ID switch settings “CAM1” to “CAM4” correspond  
to the [CAM1] to [CAM4] buttons on the wireless remote  
control.  
LAN cable* (category 5 or above, crossover cable),  
max. 100 meters [328 feet]  
*: Use of an STP (shielded twisted pair) cable is  
recommended.  
Square holes (2) for cable cover tabs  
The tabs on the two sides of the cable cover are fitted  
into these holes.  
Anti-theft wire mounting hole  
Use this hole to attach the wire bracket.  
SYNC IN connector [EXT SYNC IN]  
(AW-HE50S only)  
HDMI connector [HDMI] (AW-HE50H only)  
This is the HDMI video output connector.  
This is the external sync signal input connector.  
This unit supports the BBS (Black Burst Sync) signal as  
the external sync signal.  
Hole used to secure cable cover  
Use the screw provided to secure the cable cover.  
SDI OUT connector [HD/SD SDI OUT]  
(AW-HE50S only)  
MULTI-I/F connector [MULTI-I/F]  
This is the camera’s HD/SD component video signal,  
composite video signal and camera’s control signal  
connector.  
This is the SDI video signal output connector.  
Threaded hole (thread: 1/4-20UNC) for mounting  
the camera  
Use the multi‑interface cable purchased separately or a  
cable with the DX40M‑20P (made by Hirose) connector  
specifications as the connecting cable.  
Use this hole when mounting the camera on a tripod, etc.  
10A  
1A  
Pin  
No.  
Pin  
No.  
Signal name  
Signal name  
Service switches  
1A Y OUT  
1B Y GND  
6A RX+_IN  
6B RX–_IN  
7A TX+_IN  
7B TX–_IN  
8A GND  
SW1 SW2 SW3 SW4  
SW5 SW6 SW7 SW8  
2A Pb OUT  
2B Pb GND  
3A Pr OUT  
3B Pr GND  
4A VIDEO OUT  
4B VIDEO GND  
5A TALLY  
10B  
1B  
ON  
ppThe above figure  
shows the pin  
8B GND  
OFF  
layout of the  
9A RX+_OUT  
9B RX–_OUT  
10A TX+_OUT  
10B TX–_OUT  
connector on the  
camera as seen  
from the outside.  
5B T GND  
DC IN connector [12V  
IN  
]
The camera is used with all the switches at the OFF  
setting.  
Connect the AC adapter supplied with the unit to this  
connector to supply the DC 12 V voltage to the unit.  
Cable clamp  
This is used to hold the cable connection to the DC IN  
connector and prevent it from becoming disconnected.  
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Parts and their functions  
3MENU button  
pWireless remote control  
Each time this is pressed for 2 seconds, operation  
switches between displaying the unit’s menu and exiting  
the menu.  
(optional accessory)  
When it is pressed quickly (for less than 2 seconds) while  
a menu is displayed, the setting change is canceled.  
Furthermore, the pan and tilt movement range limits  
(limiters) are set and released by operating the MENU  
button, PRESET/LIMIT button and the pan‑tilt buttons  
([], [], [] and []).  
For details, refer to “Setting/releasing the limiters”  
(pages 81 to 82 in the <Operations and Settings>).  
4CAM1 to CAM4 buttons  
These are used to select the units that are to be  
operated.  
Once a button has been selected, the unit corresponding  
to the selected button can be operated.  
5SET button  
If this button is pressed when one of the “Manual1 to 3”  
settings has been selected for “Scene” on the camera  
menu and the AWB A memory or AWB B memory has  
been selected by the white balance adjustment, the white  
balance is automatically adjusted and registered in the  
selected memory.  
6MODE button  
This is used to select the video signals which are output  
from the unit.  
Each time it is pressed, the signals are switched between  
the color bar signals and camera video signals.  
Note  
pp The setting for the Down CONV. Mode item when  
color bars are displayed is fixed at “Squeeze”.  
If “SideCut” or “LetterBox” has been selected, the  
HDMI output will not appear for a few seconds  
when the color bar display is set to ON or OFF.  
7GAIN buttons [OFF] [LOW] [HI] [AUTO]  
These are used to set the gain.  
1ON/STANDBY button  
The gain increase can be set in three steps using the  
[OFF], [LOW] and [HI] buttons.  
[LOW] is set to 9 dB, and [HI] is set to 18 dB.  
When the [AUTO] button is pressed, the AGC function  
is activated, and the gain is adjusted automatically  
depending on the light quantity.  
Each time this is pressed for 2 seconds, operation  
switches between turning on the unit’s power and  
establishing the standby status.  
Notes  
pp When operation is transferred to the standby mode:  
The current pan‑tilt position is stored in the memory  
(as a POWER ON preset), and the panning/tilting  
moves so that the camera points in the backward‑  
facing direction.  
pp When operation is transferred to the POWER ON  
mode: Panning/tilting moves to the position which  
was stored in the memory (as a POWER ON  
preset) when operation was transferred to the  
standby mode.  
The maximum gain of the AGC function can be set using  
the menu.  
8Preset memory call buttons [1] to [12]  
These are used to call the information on the unit’s  
directions and other settings, which have been registered  
in the unit’s preset memories No.1 to No.12, and  
reproduce those settings.  
Settings in preset memories No.13 and above cannot be  
called from the wireless remote control.  
2Signal transmission window  
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Parts and their functions  
9PRESET/LIMIT button  
A/FOCUS button  
This is used to register the settings in the preset  
memories or set or release the limiters.  
This is used when automatically adjusting the lens focus.  
When a preset memory call button is pressed while the  
PRESET/LIMIT button is held down, the information on  
the unit’s current direction and other settings is registered  
in the call button.  
M/FOCUS button  
This is used when manually adjusting the lens focus.  
The FOCUS buttons ([F] and [N]) are used when  
performing the actual adjustment.  
Preset memory call buttons [1] to [12] correspond to the  
unit’s No.1 to No.12 preset memories.  
Furthermore, the pan and tilt movement range limits  
(limiters) are set and released by operating the PRESET/  
LIMIT button, MENU button and the pan/tilt buttons ([],  
[], [] and []).  
OPT buttons [ON] [OFF]  
These are used for future expansion of the functions.  
They are not used at the present time.  
HOME button  
For details, refer to “Setting/releasing the limiters”  
(pages 81 to 82 in the <Operations and Settings>).  
When this is pressed for 2 seconds, the unit’s direction  
(panning or tilting) returns to the reference position.  
ZOOM buttons [T] [W]  
Pan-tilt buttons and menu operation buttons  
[] [] [] [] []  
These are used to adjust the lens zoom.  
The zoom is adjusted in the wide‑angle using the [W]  
button and in the telephoto using the [T] button.  
(1) These are used to change the unit’s direction.  
The unit is tilted in the up/down direction using the  
[] and [] buttons and panned in the left/right  
direction using the [] and [] buttons.  
The [] button does not work during tilting and  
panning.  
FAST button  
This is used to change the movement speed at which  
the panning, tilting, zooming and focusing operations are  
performed to the high speed.  
When the [] or [] and [] or [] buttons are  
pressed at the same time, the unit moves diagonally.  
Note  
pp The operating speed for panning and tilting when  
the preset memory settings have been called can  
be changed using the Preset Speed item of the  
camera menu.  
(2) The buttons are used for menu operations when the  
unit displays the menus.  
Use the [], [], [] and [] buttons to select the  
menu items.  
When a selected item has a sub‑menu, the sub‑menu  
will be displayed by pressing the [] button.  
When the cursor is aligned with a particular item and  
the [] button is pressed on the setting menu at the  
bottom hierarchical level, the setting of the selected  
item blinks.  
SLOW button  
This is used to change the movement speed at which  
the panning, tilting, zooming and focusing operations are  
performed to the low speed.  
When the [] button is pressed after the setting  
has been changed using the [], [], [] and []  
buttons, the setting stops blinking, and the new  
setting is entered.  
A/IRIS button  
This establishes the setting for adjusting the lens iris  
automatically in line with the light quantity.  
With a regular menu, the new setting is reflected  
immediately after it has been changed if the change  
was made from the setting in the blinking status, but  
there are some menus (Scene, Format and Initialize)  
where it is reflected only after the [] button has  
been pressed, the blinking has stopped and the new  
setting has been entered.  
If the MENU button is pressed quickly (for less than  
2 seconds) while the setting is in the blinking status,  
the change will be canceled, and the setting selected  
prior to the change will be restored.  
M/IRIS button  
This establishes the setting for adjusting the lens iris  
manually.  
The IRIS + and IRIS – buttons are used when performing  
the actual adjustment.  
IRIS + button  
This is used to adjust the lens iris in the opening  
direction.  
IRIS – button  
This is used to adjust the lens iris in the closing direction.  
FOCUS buttons [F] [N]  
These are used to adjust the lens focus manually when  
the manual setting is established for the lens focus.  
The focus is adjusted in the far using the [F] button and in  
the near using the [N] button.  
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Setting the remote control IDs  
The wireless remote control (optional accessory) is capable  
of operating up to four units.  
IDs are used to set which units are selected when the  
[CAM1], [CAM2], [CAM3] and [CAM4] buttons on the  
wireless remote control have been pressed.  
pp When using a multiple number of units, set a different  
remote control ID for each unit.  
pp When using one unit, set the remote control ID to “CAM1”  
unless the setting needs to be changed.  
Setting procedure  
Operate the IR ID switch on the units rear panel, and select  
“CAM1”, “CAM2”, “CAM3” or “CAM4” as the remote control  
ID. (See page 16)  
The IR ID switch settings “CAM1” to “CAM4” correspond  
to the [CAM1] to [CAM4] buttons on the wireless remote  
control.  
(The factory setting is “CAM1”.)  
IR ID switches  
[CAM1] to [CAM4] buttons  
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How to install and connect the unit  
Be absolutely sure to read through the “Installation precautions” on pages 10 to 11.  
The procedure given here is for the kind of installation where the unit is suspended from an overhead surface, but the same  
steps are followed for a stand‑alone installation.  
If the ceiling panel is not strong enough to bear the unit’s weight, use the kind of mount bracket that is supported  
by anchor bolts between the concrete ceiling and ceiling panel.The unit supports the WV-Q105 direct ceiling mount  
bracket which is used solely for combination cameras. Use this bracket to install the unit. (See page 24)  
In a case like this, the holes (ø 60 mm [ø 2-3/8˝]) for installing the direct ceiling mount bracket on the ceiling must be  
drilled in the ceiling panel.  
It is also recommended that you provide an inspection space or opening for access purposes in the area near where  
the equipment is installed in order to facilitate installation and the wiring connections work.  
1
Check the mounting space.  
pp Refer to the illustration, and determine where the unit is to be installed and in which direction it should be mounted.  
Factor in the unit mounting area and include space for the wires extending from its rear panel.  
pp The asterisk () in the illustration marks the position and dimensions of the hole for mounting the mount bracket.  
Unit: mm (inch)  
Through-hole for cable  
ø 40 mm (reference)  
130 (5-1/8)  
(Space for the wires from the  
rear panel)  
Unit mounting area  
Hole for mounting the main  
unit mounting screws  
Hook for mounting the  
drop-prevention wire  
Mount bracket  
() Holes for mounting the  
mount bracket: ø 4.5 mm 4  
Hole for checking  
the positioning  
Hole for installing the WV-Q105  
direct ceiling mount bracket  
[ø 60 mm (ø 2-3/8˝)]  
()83.5 (3-5/16)  
156 (6-1/8)  
160 (6-5/16)  
The front panel of the unit on this side.  
Notes  
pp Before proceeding to install and connect the main unit, connect the LAN cable, video output cable, interface cable,  
AC adapter cable and coaxial cables in the space above the ceiling panel, and then pass the cables through the cable  
holes.  
pp For a power outlet which is used on the ceiling, be absolutely sure to take measures to deal with the tracking that may  
be caused by the accumulation of dust and other foreign matter.  
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How to install and connect the unit  
2
Mount the mount bracket onto the installation surface.  
pp Use the bracket mounting screws (M4, bind‑head: 10 mm long) supplied with the unit.  
pp For proper clamping torque, securely attach the screws using the specified tools.  
Screw diameter  
Clamping torque  
M4  
1.47 N · m (15 kgf · cm)  
Bracket mounting screws 4 (supplied)  
(M4, bind-head)  
Note  
pp Use only the screws supplied with the unit. Do not use any other screws such as wood screws, nails, etc.  
3
Attach the drop-prevention wire.  
pp Pull out the drop‑prevention wire from the bottom panel of the unit, and engage the end with the wire ring through the  
hole of the mount bracket hook.  
pp Pull the drop‑prevention wire, and check that it has been attached securely to the hook.  
Holding spring  
End of hook  
Pull out the drop-prevention wire, and  
engage it with the mount bracket hook.  
Drop-prevention wire  
Notes  
pp Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit.  
pp The drop‑prevention wire is designed to be used for installation where the unit is suspended from an overhead  
surface so do not subject it to the weight of units other than the unit.  
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How to install and connect the unit  
4
Mount the unit.  
pp Align the position of the hole for checking the positioning with the status display lamp.  
pp Align the holes on the camera main unit used to insert the bottom panel with the protrusions on the mount bracket used  
for inserting the camera, push the bracket and camera firmly together, and rotate the main unit by about 15 degrees in  
the direction of the arrow.  
pp Secure the mount bracket to the unit using the main unit mounting screws (M3) as supplied.  
pp Attach the mount bracket securely with the prescribed tool using the clamping torque below.  
Be absolutely sure to verify that none of the screws are loose.  
Screw diameter  
Clamping torque  
M3  
0.78 N · m (8 kgf · cm)  
Hole for checking  
the positioning  
On the mount  
bracket: Protrusions  
(3) used for  
inserting the camera  
Approx.  
15°  
On the camera  
main unit: Holes  
(3) used to insert  
the bottom panel  
Status display lamp  
Main unit mounting screw (M3 screw)  
(with flat washer, spring washer)  
Notes  
pp Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit.  
pp Use only the screws supplied. Do not use any other screws.  
pp Check that the unit has been mounted securely with no tilting or wobbling.  
5
Check the mounting.  
Check out the following points.  
• The main unit mounting screws must be mounted securely.  
• The unit must not tilt, and it must be mounted exactly.  
• The unit must be securely installed.  
• The unit pedestal part must not rotate even when an attempt is made to turn it.  
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How to install and connect the unit  
6
Connect the rear panel connectors.  
Anchor the AC adapter cable in place using the cable clamp.  
[AW-HE50H]  
Cable clamp  
Square hole (one at either side)  
LAN cable  
Video output cable  
Interface cable  
AC adapter cable  
Screw for cable cover (M3 screw)  
(with flat washer, spring washer)  
Tab (one at either side)  
[AW-HE50S]  
Square hole (one at either side)  
Cable clamp  
LAN cable  
Coaxial cables  
Interface cable  
AC adapter cable  
Screw for cable cover (M3 screw)  
(with flat washer, spring washer)  
Tab (one at either side)  
7
Attach the cable cover.  
pp Fit the two tabs on the cable cover into the square mounting hole at either side of the rear panel.  
pp Secure the cable cover using the screw (M3 20 mm) provided.  
Screw diameter  
Clamping torque  
M3  
0.78 N · m (8 kgf · cm)  
Note  
pp Engage the tabs on the cable cover so they fit into place perfectly, and check that the cover is not rickety.  
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How to install and connect the unit  
pWhen using the WV-Q105 (optional accessory)  
It is recommended that you provide an inspection opening or other such space for access purposes in the area near where the  
equipment is installed in order to facilitate installation and the wiring connections work.  
Before mounting the mount bracket, check that the installation location is strong enough to withstand the total mass  
(approx. 2.0 kg [4.41 lbs.]) which will be exerted once the camera is mounted.  
Use the mount bracket where the space between the ceiling panel and the concrete ceiling is at least 100 mm high.  
The bracket can be mounted where the thickness of the ceiling panel ranges from 5 mm to 40 mm.  
The drop‑prevention wire (supplied with the WV‑Q105) must be used when mounting the direct ceiling mount bracket.  
Concrete ceiling  
Anchor bolts  
ppWithdrawal strength: 196 N (20 kgf) or more  
Height above ceiling  
panel: At least 100 mm  
The anchor bolts must not protrude  
beneath the ceiling panel.  
Ceiling panel (plasterboard, etc. with  
a thickness from 5 mm to 40 mm)  
ø 60 mm  
1
2
Refer to the Operating Instructions of the WV-Q105 direct ceiling mount bracket, and attach the  
WV-Q105 as well as the drop-prevention wire angle and drop-prevention wire supplied with the WV-Q105  
to the anchor bolts.  
Mounting the anchor bolts and direct ceiling mount bracket ()  
This job is facilitated if the direct ceiling mount bracket is loosely secured to the ceiling panel in one place, and  
the direct ceiling mount bracket and anchor bolts are vertically aligned before the nuts are tightened up.  
First, remove the screws which were loosely fastened in step 1, and then align the camera mount  
bracket of the AW-HE50 with the screw holes in the WV-Q105 direct ceiling mount bracket and mount it  
in place.  
pp Use the mounting screws (the M4‑L60 Phillips head screws with adhesive) supplied with the WV‑Q105 as the mounting  
screws.  
pp Fasten the AC adapter securely to the bottom or other surface of the reinforcing member made of channel steel where  
dust and other foreign matter will not accumulate.  
pp Do not place the AC adapter directly onto the ceiling panel or other such surface.  
Space above the ceiling  
Drop-prevention wire  
angle (Supplied with  
WV-Q105)  
(): Fasten here using the nut.  
Direct ceiling mount bracket WV-Q105 (optional accessory)  
Anchor bolts  
Plasterboard or other ceiling panel  
Drop-prevention wire  
(Supplied with WV-Q105)  
Channel steel  
Inspection opening recommended  
p The installation and wiring connection  
work is facilitated if an inspection  
Camera mount  
bracket (Supplied  
with AW-HE50)  
opening is provided for access purposes.  
Mounting screw 4  
(Supplied with WV-Q105)  
(Ceiling  
panel)  
AW-HE50  
Secure the AC adapter firmly to a  
member made of channel steel.  
3
Attach the AW-HE50 to the mount bracket.  
24  
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Changing the direction of the nameplate  
When the unit is mounted on the ceiling, its nameplate will be upside down.  
The direction of the unit’s nameplate can be changed.  
1
Push in the part indicated by the arrow, and pull out the nameplate.  
2
3
Change the direction of the nameplate.  
Push the nameplate back into place.  
25  
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Removing the camera  
1
Turn off the circuit breaker and power.  
2
Remove the cable cover.  
pp Remove the screw (M3) for the cable cover used to secure the cover.  
pp Push the tab parts of the cover to disengage the cover.  
3
Disconnect the cables.  
Disconnect the power cable, video cable, and control cable, etc.  
4
5
Remove the main unit mounting screw used to secure the unit and mount bracket.  
Push the unit (1).Turn it approximately 15 degrees away from the installed position (2),  
and remove it (3).  
Approx.  
15°  
Main unit mounting  
screw (M3 screw)  
(with flat washer,  
spring washer)  
Note  
pp Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit.  
6
Disengage the drop-prevention wire from the mount bracket.  
26  
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Stand-alone installation (when the mount bracket is going to be used)  
The same steps are followed as for the kind of installation where the unit is suspended from an overhead surface  
(pages 20 to 23).  
1
Check the mounting space.  
Note  
pp As with installing the unit suspended from an overhead surface, carefully check the space where the unit will be  
mounted, and then decide if it is appropriate to install the unit in that space.  
2
Mount the mount bracket onto the installation surface.  
Bracket mounting screws 4 (supplied)  
(M4, bind-head)  
3
4
Attach the drop-prevention wire.  
Mount the unit.  
pp Align the position of the hole for checking the positioning with the status display lamp.  
pp Align the holes on the camera main unit used to insert the bottom panel with the protrusions on the mount bracket used  
for inserting the camera, push the bracket and camera firmly together, and rotate the main unit by about 15 degrees in  
the direction of the arrow.  
pp Secure the mount bracket to the unit using the main unit mounting screws (M3) as supplied.  
pp For proper clamping torque, securely attach the screws using the specified tools.  
Approx.  
15°  
Status display lamp  
On the camera main unit:  
Holes (3) used to insert  
the bottom panel  
Main unit mounting screw (M3 screw)  
(with flat washer, spring washer)  
On the mount bracket:  
Protrusions (3) used for  
inserting the camera  
Hole for checking the  
positioning  
Attach the drop-prevention  
wire.  
27  
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Stand-alone installation (when the mount bracket is going to be used)  
5
Check the mounting.  
6
Connect the rear panel connectors.  
[AW-HE50H]  
Cable clamp  
Screw for cable cover (M3 screw)  
(with flat washer, spring washer)  
AC adapter cable  
Square hole (one at either side)  
Interface cable  
Video output cable  
Tab (one at either side)  
LAN cable  
[AW-HE50S]  
Cable clamp  
Screw for cable cover (M3 screw)  
(with flat washer, spring washer)  
AC adapter cable  
Interface cable  
Square hole (one at either side)  
Coaxial cables  
Tab (one at either side)  
LAN cable  
7
Attach the cable cover.  
28  
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Stand-alone installation (when the mount bracket is not going to be used)  
pWhen installing the unit on a desktop  
Place the unit flat on the surface.  
Notes  
pp Install the unit in a stable location which will not be susceptible to shaking. If the unit is installed in a location which is  
susceptible to shaking, this will cause the unit’s images to shake in turn.  
pp Take care not to allow the unit to fall or otherwise be damaged during installation.  
pp When carrying the unit, do not hold it by its head.  
pp Do not take hold of the camera head or rotate it. Doing so may cause malfunctioning.  
pp Take care not to pull the connected cables. Doing so may cause the unit to fall and/or it may result in injury.  
Ensure that the unit will not fall off.  
OK NG  
pWhen mounting the unit on a tripod  
Attach the tripod to the threaded holes for mounting the camera on the camera’s bottom panel.  
Place the tripod on a completely flat and level surface.  
Tighten the screws by hand to mount the tripod securely.  
Use screw for mounting the tripod that satisfy the following standard.  
Screw for mounting tripod (1/4-20UNC)  
4.5 mm to 6 mm  
(0.18 to 0.24 inches)  
Notes  
pp Do not install the unit where people will be passing back and forth.  
pp When using the unit mounted on a tripod, do not put the tripod high above the floor level.  
pp Mount the unit securely so there is no looseness. Looseness may cause the unit to fall off and/or result in injuries.  
pp When the unit is going to be used for a prolonged period of time, take steps to ensure that the unit will not topple or fall  
over and that it will not fall off or fall down. After using the unit, restore the installation location to its original state without  
delay.  
29  
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Connections  
pConnections with an HD monitor  
HD Integrated Camera  
AW-HE50  
HDMI signal (AW-HE50H only), SDI signal (AW-HE50S only)  
or HD analog component signal  
HD monitor  
Wireless remote control (optional accessory)  
Up to four units can be operated using one remote control.  
30  
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Connections  
pConnections with a controller (AW-RP655 or AW-RP555)  
LAN cable (straight cable)  
Pan-tilt head/  
HD Integrated Camera  
AW-HE50  
camera control signals  
Multi Hybrid  
Control Panel  
AW-RP555  
HDMI/SDI video signal  
AC Adapter  
AW-PS510A  
Monitor  
OUT  
IN  
V
PR  
PB  
Y
RJ-45 relay  
adapter  
Accessory AC adapter  
Multi-Interface  
Cable  
AW-CA20T6  
Multi-Function Controller  
AW-RP655  
AC Adapter  
AW-PS510A  
31  
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Connections  
pSystem example 1  
HD Integrated Camera  
AW-HE50S  
HD Integrated Camera*  
AW-HE50S  
Accessory  
AC adapter  
Genlock signal  
generator  
Pan-tilt head and  
camera control signal  
SDI video signal  
Monitor 1  
Monitor 2  
Monitor  
Monitor  
Switcher  
SystemTALLY  
Multi-Function Controller  
AW-RP655  
AC Adapter  
AW-PS510A  
*: The AC adapter provided with the unit is  
not shown in the above figure.  
pp SDI output is supported only by the AW‑HE50S.  
32  
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Connections  
pSystem example 2  
HD Integrated Camera  
AW-HE50S  
HD Integrated Camera*  
AW-HE50S  
Accessory  
AC adapter  
Genlock signal  
generator  
LAN cable  
(straight cable)  
SDI video signal  
Monitor 2  
Switching hub  
Monitor 1  
LAN cable  
(straight cable)  
Monitor  
Monitor  
Compact Live Switcher  
AW-HS50  
Remote Camera Controller  
AW-RP50  
*: The AC adapter provided with the unit is  
not shown in the above figure.  
pp SDI output is supported only by the AW‑HE50S.  
33  
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Network settings  
pInstalling the software  
Be absolutely sure to read through the “Readme.txt” on the  
CD‑ROM supplied with the unit first before attempting to  
install the software.  
pUse the Easy IP Setup Software  
to establish the unit’s settings  
The settings related to the unit’s network can be established  
using the Easy IP Setup Software supplied.  
To establish the settings for a multiple number of units, the  
settings must be selected for each camera involved.  
If the settings cannot be established using the Easy IP  
Setup Software, select the settings separately for the unit  
and PC on the network page of the setting menu. For further  
details, refer to the “Operating Instructions — <Operations  
and Settings>” (PDF file).  
Software provided on the CD-ROM  
pp Easy IP Setup Software (EasyIPSetup.exe)  
This software establishes the unit’s network settings.  
For details, refer to the sections that follow.  
pp If the Easy IP Setup Software is run when using  
Microsoft® Windows® XP Home Edition SP3, an  
important warning screen concerning security may  
appear.  
If this is the case, click the [Unblock(U)] button.  
pp If the Easy IP Setup Software is run when using  
Microsoft® Windows Vista®, you may be prompted to  
enter the password for the Administrator account.  
If this is the case, disable “User Account Control” from  
Control Panel.  
pp The Easy IP Setup Software is designed in such a way  
that when around 20 or more minutes have passed  
after the power was turned on, the MAC address and IP  
address of the target camera will no longer be displayed.  
It does this to improve the security.  
When “20min” is selected for the enable time among  
the Easy IP Setup accommodate period. (page 70 in  
the <Operations and Settings>)  
pp The Easy IP Setup Software cannot be used from a  
different subnet via a router.  
pp The unit cannot be displayed or its settings established  
using an older version of the Easy IP Setup Software  
(Ver.2.xx).  
34  
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Network settings  
1
2
Start the Easy IP Setup Software.  
pp After the [Apply] button is clicked, it takes about  
2 minutes for the settings in the unit to be completed.  
If the AC adapter or LAN cable is disconnected  
before the settings are completed, the settings will be  
canceled. In this case, repeat the steps to establish  
the settings.  
Click the MAC address/IP address of the  
camera to be set, and click the [IP setting]  
button.  
pp When a firewall (including software) has been  
introduced, enable access to all the UDP ports.  
Notes  
pp When a DHCP server is being used, the IP  
address allocated to the unit can be checked by  
clicking the [Refresh] button of the Easy IP Setup  
Software.  
pp If IP addresses are in contention, the MAC  
address of the camera concerned is the one  
shown with the shading.  
3
Input the network items, and click the [Apply]  
button.  
Note  
pp When a DHCP server is being used, “DNS” of the  
Easy IP Setup Software can be set to “AUTO”.  
35  
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Troubleshooting  
qpOperation  
Reference  
pages  
Symptom  
Cause and remedial action  
pp Is the AC adapter securely connected to the AC outlet?  
–––  
–––  
pp If the power plug of the AC adapter connected properly?  
pp If the unit is connected to the controller, has it been connected  
properly?  
No power  
P.31 to 33  
–––  
Refer to the Operating Instructions of the controller.  
pp When the unit is being operated by the wireless remote control  
Also refer to the “Cannot operate using the wireless remote control”  
item.  
pp Is the power on?  
<Operations and  
Settings>  
P.7  
If the unit’s status display lamp is off or if it has lighted up orange,  
it means that the unit’s power is not being supplied.  
<Operations and  
Settings>  
P.83  
pp The safe mode function may have been activated.  
pp Have the limiter functions been set?  
Cannot operate  
(common to wireless  
remote control,  
controller)  
<Operations and  
Settings>  
P.81 to 82  
<Operations and  
Settings>  
P.9  
pp Has the correct unit to be operated been selected?  
pp Have the remote control’s batteries run down or have the batteries  
been installed with their polarities reversed?  
If the status display lamp does not blink even when the wireless  
remote control is operated near the wireless remote control signal  
light‑sensing area, it means that the batteries have run down.  
Replace the batteries.  
–––  
Cannot operate using  
the wireless remote  
control  
pp Is there a fluorescent light or plasma monitor near the unit and,  
if so, is the wireless remote control signal light-sensing area  
exposed to its light?  
P.14  
P.31 to 33  
–––  
pp Is the unit connected to the controller properly?  
Refer to the Operating Instructions of the controller.  
Cannot operate using  
the controller  
pp It may be necessary to upgrade the version of the controller so  
that the controller will support the unit.  
Consult with your dealer.  
<Operations and  
Settings>  
pp Has the stand-alone (Desktop) installation setting been selected  
correctly?  
The unit turns in the  
opposite direction to  
the one operated  
P.46, P.65  
pp The reversal setting may have been established at the controller if  
the unit is connected to the controller.  
–––  
Refer to the Operating Instructions of the controller.  
36  
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Troubleshooting  
Reference  
pages  
Symptom  
Cause and remedial action  
Do not attempt to adjust the slowest speed at which the camera is to  
start panning and tilting since this adjustment does not need to be  
undertaken when the unit is connected with the AW-HE50.  
If an attempt is made to undertake this adjustment, the following will  
occur:  
The adjustment of  
the slowest speed  
at which the camera  
is to start panning  
and tilting fails to  
be completed for  
the AW-RP655 or  
AW-RP555  
pp When the AW-RP655 is used:  
The LCD will keep showing that adjustment is still underway for  
the right side of the slowest start speed for panning and tilting,  
and it will not be possible to transfer to the next adjustments (top  
–––  
left  
bottom).  
Press the [MENU] button to cancel the adjustment of the slowest  
speed at which the camera is to start panning and tilting.  
pp When the AW-RP555 is used  
The lamps of the [MEMORY] button and [MODE] button will not  
stop blinking.  
Operate the joystick, and cancel the adjustment of the slowest  
speed at which the camera is to start panning and tilting.  
pp Has a LAN cable of category 5 or above been connected to the  
P.31 to 33  
P.31 to 33  
LAN connector for IP control?  
pp Is the [LINK] LED of the LAN connector for IP control lighted?  
If it is not lighted, it means that something is wrong with the  
connection to the LAN or that the network at the connection  
destination is not working properly.  
Check the LAN cable for defective contacts, and check the wiring.  
pp Is the power on?  
<Operations and  
Settings>  
P.7  
If the unit’s status display lamp is off or if it has lighted up orange,  
it means that the unit’s power is not being supplied.  
<Operations and  
Settings>  
pp Has a valid IP address been set in the unit?  
The web setting  
screen cannot be  
accessed  
P.69 to 70  
pp Has the wrong IP address been accessed?  
Check the connections by following the steps below.  
Using the Windows command prompt:  
–––  
> ping [IP address which has been set in the camera]  
A reply returned from the unit signifies that there are no problems in  
operation.  
If a reply is not received, try following operation:  
• Reboot the unit, and within 20 minutes change the IP address  
using the Easy IP Setup Software.  
pp Has 554 been set as the HTTP port number?  
Use any port number, except for the numbers below which are used  
by the unit, for the HTTP port number.  
<Operations and  
Settings>  
P.70  
20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 554, 995,  
10669, 10670, 59000 to 59999, 60000 to 61000  
37  
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Troubleshooting  
Reference  
pages  
Symptom  
Cause and remedial action  
pp Has the same IP address setting been used for another device?  
Is there a lack of consistency between the address set and the  
network subnet at the installation destination?  
[When the personal computer is connected to the unit within the  
same subnet]  
Have the IP addresses of the unit and personal computer been  
set to the subnet shared by the unit and computer? Has the  
“Use proxy server” setting been selected by the web browser?  
When accessing the unit within the same subnet, it is  
recommended that the unit’s address be set to the “Remove  
from proxy” address.  
–––  
The web setting  
screen cannot be  
accessed  
[When the unit and personal computer are connected to different  
subnets]  
<Operations and  
Settings>  
P.70  
Has the wrong setting been selected as the default gateway  
setting for the unit?  
pp Press the [F5] key on the keyboard of the personal computer to  
–––  
–––  
request that the settings be acquired.  
pp Follow the steps below to delete the temporary Internet files.  
1 In Internet Explorer, select [Tools] [Internet Options].  
2 Click the [Delete] button for “Temporary Internet files”.  
pp If, in the Temporary Internet Files settings, the check “Every time  
I visit the webpage” setting is not selected for “Check for newer  
versions of stored pages”, the web setting screen may not be  
displayed properly.  
Follow the steps below.  
The settings on the  
web setting screen  
are not updated or  
displayed properly  
1 In Internet Explorer, select [Tools] [Internet Options].  
2 When Internet Explorer 7.0 is being used:  
Click the [Settings] button in “Browsing history”, and select  
“Every time I visit the webpage” under “Check for newer  
versions of stored pages”.  
–––  
When Internet Explorer 6.0 is being used:  
Click the [Settings] button in “Temporary Internet files”,  
and select “Every visit to the page” under “Check for newer  
versions of stored pages”.  
pp The unit’s ports may be filtered by the firewall or other function of  
the anti-virus software.  
–––  
–––  
Change the HTTP port number of the unit to a port number which  
will not be filtered.  
pp Has the file download function been disabled?  
On the “Security” settings screen (Internet Options Security) of  
Internet Explorer, click the “Custom Level” button under “Security  
level for this zone” to enable “File download” and “Automatic  
prompting for file downloads”.  
It is not possible to  
download the setting  
files  
38  
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Troubleshooting  
qpVideo  
Reference  
pages  
Symptom  
Cause and remedial action  
pp Has the unit been connected properly to the other connected  
P.30 to 33  
devices?  
pp If the system is configured in such a way that the picture is also  
switched when the unit to be operated is selected, has the correct  
unit been selected?  
<Operations and  
Settings>  
P.9  
No pictures are  
displayed or the  
pictures are disturbed  
<Operations and  
Settings>  
pp Has the video signal setting been selected correctly?  
P.43, P.64  
<Operations and  
Settings>  
The picture is flipped  
vertically  
pp Has the stand-alone (Desktop) installation setting been selected  
correctly?  
P.46, P.65  
Multiple color bands  
(color bars) are  
displayed  
<Operations and  
Settings>  
P.13  
pp Switch to the camera picture.  
<Operations and  
Settings>  
The menu screen is  
displayed  
pp Exit the menu.  
P.30 to 37  
pp Depending on the HDMI monitor you are using, you may  
experience one or more of the symptoms described below.These  
symptoms are especially noticeable when any of the SD formats  
is used:This is normal and not indicative of any trouble.  
• The resolution of the characters in the menu displays changes as the  
background image changes.  
• Depending on the edge enhancement setting established for the  
monitor, white lines appear in front of the black shadows of the  
menus.  
It is difficult to view  
the menu screens  
–––  
• Depending on the edge enhancement setting established for the  
monitor, the background colors may be superimposed onto the white  
parts of the menus.  
<Operations and  
Settings>  
P.13  
pp Is the focus set to manual?  
Auto focusing is initiated as soon as the focus is set to auto.  
No auto focusing  
<Operations and  
Settings>  
P.15  
pp In some situations, it may be hard to focus at the auto setting.  
In cases like this, select the manual setting, and focus manually.  
pp Was the focus adjusted at the Tele end?  
The subject is not  
brought into focus  
during zooming when  
the manual setting is  
used for the focus  
First adjust the focus at the Tele end where the focusing accuracy is  
–––  
higher, and then proceed with the zooming.  
pp Under some operating conditions, it may be hard to bring  
subjects into focus.  
<Operations and  
Settings>  
P.13  
In such cases, use the focus at the auto setting.  
39  
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Troubleshooting  
Reference  
pages  
Symptom  
Cause and remedial action  
pp These are caused by the reflections of the light between the lens  
and the cover in front of the lens. Find a way of optimizing the  
position of the lighting relative to the position of the unit, and  
install and use the unit in a location where the reflections will not  
occur.  
Ring-shaped  
reflections appear  
in the four corners of  
the images  
–––  
<Operations and  
Settings>  
P.24  
pp Activate the ATW (Auto tracking white adjustment) function.  
Something is wrong  
with the coloring of  
the pictures  
pp In some situations, the proper colors may not be reproduced  
using the ATW function.  
<Operations and  
Settings>  
In cases like this, proceed with the white balance adjustment.  
P.22 to 24  
<Operations and  
Settings>  
P.16  
pp Either select the auto setting for the iris or select the manual  
setting and adjust the iris manually.  
The pictures are too  
light or too dark  
pp The pictures may be dark if the video signal cables are too long  
–––  
–––  
because this will cause signal attenuation.  
pp If a subject has suddenly crossed in front of the camera, it may  
appear slightly distorted because this camera uses a MOS image  
sensor.  
The subjects appear  
distorted  
This is normal and not indicative of any problem.  
pp With a MOS image sensor, the shooting timing differs slightly  
between the top left and bottom right of the screen.This means  
that when the flash is fired, the bottom of the screen will become  
lighter in the field concerned and the top will become lighter in  
the next field.  
When the flash is fired  
during shooting, only  
the top or bottom of  
the screen becomes  
lighter  
–––  
This is normal and not indicative of any problem.  
pp These phenomena (flicker) may occur under the illumination  
produced by fluorescent lighting, mercury bulbs or other types of  
discharge tubes.  
The brightness  
changes cyclically or  
the colors change,  
and horizontal stripes  
can be seen passing  
across the screen  
This is normal and not indicative of any problem.  
At a time like this, it is recommended that the electronic shutter  
speed be set to 1/100 in areas with a 50 Hz power line frequency  
or to OFF in areas with a 60 Hz power line frequency.  
–––  
–––  
When fine lines or  
cyclical patterns are  
shot, flickering is seen  
or coloring is added to  
them  
pp This phenomenon occurs because the pixels are arranged  
systematically on each image sensor. It is noticeable when the  
spatial frequency of a subject and the pixel pitch are brought into  
proximity so change the camera angle or take other such action.  
40  
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Troubleshooting  
qpWeb settings  
Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the following has  
occurred. By performing the following solutions, other applications and the security level may not be affected.  
The “Information bar” expressed in the following symptom and solutions will be displayed just below the address bar only when  
there is information to communicate.  
Reference  
pages  
Symptom  
Cause and remedial action  
The following message  
is displayed on the  
information bar.  
“Pop-up blocked.To see  
this pop-up or additional  
options click here.”  
pp Click the information bar and select “Always Allow Pop-ups  
from This Site”.The dialog window saying “Allow pop-ups  
from this site?” will be displayed.  
–––  
Click the [Yes] button.  
pp Click “Internet Options” under “Tools” of the menu bar of  
Internet Explorer®, and then click the [Security] tab.  
Click “Internet” in the “Select a Web content zone to specify  
its security settings:” section.Then, click the [Custom Level...]  
button to open the “Security Setting” window.  
An unnecessary status  
bar or scroll bar is  
displayed on the pop-up  
window  
–––  
Under “Miscellaneous”, select “Enable” for “Allow script-  
initiated windows without size or position constraints”.  
Click the [OK] button.  
When the warning window is displayed, click the [Yes] button.  
41  
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Appearance  
Unit: mm (inch)  
160 (6-5/16)  
85 (3-11/32)  
AW-HE50H  
80 (3-5/32)  
72 (2-13/16)  
166 (6-9/16)  
AW-HE50S  
42  
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Specifications  
Power requirements: DC 12 V 10 %  
(AC adapter provided)  
Power consumption:  
DC 12 V, 1.2 A (AW‑HE50H)  
DC 12 V, 1.3 A (AW‑HE50S)  
indicates safety information.  
pGENERAL  
pINPUT  
Ambient operating temperature:  
0 °C to +40 °C (32 °F to +104 °F)  
Input connector:  
DC 12 V IN,  
EXT SYNC IN (BNC)  
(AW‑HE50S only)  
p BBS (Black Burst Sync) signal  
supported  
Storage temperature: –20 °C to +50 °C (–4 °F to +122 °F)  
Allowable humidity ranges:  
20 % to 90 % (no condensation)  
Mass:  
Dimensions (W D H):  
160 166 178 mm  
Approx. 1.4 kg (3.09 lbs.)  
(6‑5/16˝ 6‑9/16˝ 7˝)  
[excluding protrusions, cable cover,  
direct ceiling mount bracket]  
pOUTPUT  
Video output:  
Finish:  
Light silver matte finish  
[AW-HE50H]  
[AW-HE50S]  
HDMI: HDMI connector  
Controller supported: AW‑RP655, AW‑RP555, AW‑RP50  
p It may be necessary to upgrade  
the version of the controller so  
that the controller will support the  
unit.  
SDI: Compliant with the SMPTE292M/  
SMPTE259M standards/75   
(BNC 1)  
[Specifications  
common to  
Composite: 1.0 V [p‑p]/75   
both models]  
(MULTI‑I/F 1)  
Y/Pr/Pb  
[HD] Y: 1.0 V [p‑p]/75 ,  
Pr  
·
Pb: 0.7 V [p‑p]/  
75 (MULTI‑I/F 1)  
[SD] Y: 1.0 V [p‑p]/75 ,  
Pr Pb: 0.7 V [p‑p]/  
75 (MULTI‑I/F 1)  
·
pp For Y/Pr/Pb, the 1080, 720 or SD format is selected  
depending on the format setting.  
pINPUT/OUTPUT  
Input/Output connector: LAN connector for IP control  
(RJ‑45)  
CONTROL IN RS422A  
(MULTI‑I/F)  
43  
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Specifications  
pFUNCTIONS AND PERFORMANCE  
Camera/pan-tilt head control:  
IP connecting  
cable  
When connecting through a hub:  
[Camera unit]  
LAN cable* (category 5 or above,  
straight cable), max. 100 m (328 ft.)  
When a hub is not used:  
LAN cable* (category 5 or above,  
crossover cable) max. 100 m (328 ft.)  
Imaging sensors:  
Lens:  
1/3˝ Full‑HD MOS  
Motorized 18zoom, f/1.6 to 2.8  
(f=4.7 to 84.6 mm; 35 mm  
equivalent: 36.9 mm to 664.5 mm)  
RP connecting  
cable  
LAN cable* (category 5 or above,  
straight cable), max. 1000 m (3280 ft.)  
(Control only: Use of an external device  
or some other means must be provided  
separately in order to extend the video  
signal connections.)  
Focus:  
Switching between auto and manual  
Focus distance:  
Entire zooming range:  
1.5 m (4.9 ft.)  
Wide end: 30 cm (0.98 ft.)  
Color separation optical system:  
On‑chip color filter system  
Protocol  
RS‑422A, AW series protocol  
*: Use of an STP (shielded twisted pair) cable is  
recommended.  
Minimum illumination:3 lx (50 IRE, F1.6, +36 dB)  
Horizontal resolution: 850 TV lines Typ (Center area)  
Gain selection:  
Auto, 0 dB, 3 dB, 6 dB, 9 dB, 12 dB,  
15 dB, 18 dB  
Pan/tilt operation speed:  
Max. 90°/sec. or more  
Storage mode:  
0 dB, 6 dB, 12 dB, 18 dB  
Panning range:  
Tilting range:  
175°  
Electronic shutter speed:  
1/100, 1/250, 1/500, 1/1000,  
+90° to –30°  
p Depending on the pan or tilt  
position, the camera may be  
reflected in the image.  
1/2000, 1/4000, 1/10000  
Synchro scan: 60.24 Hz to  
646.21 Hz  
Quietness:  
NC35 (normal speed),  
NC40 (when preset)  
Gamma:  
Off, Normal (Low, Mid, High),  
Cinema  
White balance:  
AWB A, AWB B, ATW  
Chroma amount variability:  
7 levels variability  
pAC adapter  
Scene file:  
FullAuto, Manual1, Manual2,  
Manual3  
Input:  
AC 100 V to 240 V, 1.5 A, 50/60 Hz  
DC 12 V, 2.5 A, 30 W  
Color bars:  
FULL BAR  
Output:  
Output format:  
HD 1080: 59.94i,  
720: 59.94p  
The provided power cable is for 125 V AC or less.  
Use it within AC 100 V to 120 V.  
SD 480: 59.94i  
Synchronization system:  
[AW‑HE50H]  
Internal synchronization  
[AW‑HE50S]  
Internal/External synchronization  
(BBS)  
pOptional accessories  
pp Wireless remote control AW-RM50G  
(Size “AA” dry battery 2, obtained separately)  
pp Direct ceiling mount bracket WV-Q105  
pp Multi-interface cable AW-CA20T6G  
[Pan-tilt head unit]  
Installation method: Stand‑alone (Desktop) or  
suspended (Hanging)  
p To ensure safety, the unit must be  
secured using the mount bracket  
provided.  
Mass and dimensions shown are approximate.  
Specifications are subject to change without notice.  
44  
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Memo  
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Panasonic Solutions Company  
3 Panasonic Way, Secaucus, NJ 07094 Tel: 877‑803‑8492  
www.panasonic.com/broadcast e‑mail: [email protected]  
Panasonic Canada Inc.  
5770 Ambler Drive, Mississauga, Ontario L4W 2T3 Tel: 905‑624‑5010  
Panasonic de México S.A. De C.V.  
Casa Matriz: Felix Cuevas No. 6 Pisos 2 y 3 Col. Tlacoquemecatl Del Valle Del.Benito Juárez México, D.F., C.P.03200  
Tel: 55‑5488‑1000 Fax: 55‑5575‑6763  
Panasonic Latin America, S.A.  
P.O.Box 0816‑03164 Panama, Republic of Panama Tel: +507‑229‑2955 Fax: 507‑229‑5352  
Panasonic do Brasil Ltda.  
Rua Cubatão, 320‑8 andar‑Paraíso CEP 04013‑001‑ São Paulo ‑ SP Tel: (11)3889‑4000 Fax: (11)3889‑4107  
© Panasonic System Networks Co., Ltd. 2010  
Printed in Japan  
D
F0410S1050  
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Operating Instructions  
<Operations and Settings>  
HD Integrated Camera  
Model No.  
AW‑HE50HN  
AW‑HE50SN  
3TR006484AAA  
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Contents  
Before use ......................................................................... 3  
Overview ........................................................................ 3  
Concerning the Operating Instructions .......................... 3  
Required personal computer environment ..................... 4  
Trademarks and registered trademarks ......................... 4  
Copyrights ...................................................................... 4  
Disclaimer ...................................................................... 5  
Network‑related precautions .......................................... 5  
Setting the menu items .................................................. 38  
Setting the menu items ................................................ 38  
Top Menu ..................................................................... 38  
Camera sub‑menu screen ............................................ 39  
Camera detailed setting screen ................................... 39  
Contrast screen ............................................................ 40  
Picture 1/2 screen ........................................................ 41  
Picture 2/2 screen ........................................................ 42  
System screen ............................................................. 42  
Genlock screen (AW‑HE50S only) ............................... 43  
Output screen .............................................................. 43  
Other 1/2 screen .......................................................... 46  
Other 2/2 screen .......................................................... 47  
Maintenance screen ..................................................... 48  
Firmware Version screen ............................................. 48  
Basic shooting operations .............................................. 6  
How to turn the power on and off ................................... 7  
Turning the power on ..................................................... 7  
Turning the power off ..................................................... 8  
Selecting the units ............................................................ 9  
Selecting the shooting modes (scene files) ................... 9  
Types of shooting modes ............................................... 9  
How to select the shooting mode ................................. 10  
Menu item table .............................................................. 50  
Web setting screen ......................................................... 51  
Menu operations ........................................................... 52  
Control screen .............................................................. 54  
Setup screen ................................................................ 56  
Shooting .......................................................................... 12  
What to do when encountering problems  
in the basic shooting operations .............................. 13  
More advanced operations ............................................ 14  
System log displays ....................................................... 79  
Limiters ............................................................................ 80  
Manual shooting ............................................................. 15  
Manually adjusting the focus ........................................ 15  
Manually adjusting the iris ............................................ 16  
Manually adjusting the shutter speed .......................... 17  
Manually adjusting the gain ......................................... 18  
Setting/releasing the limiters ........................................ 81  
Basic limiter operations ................................................ 81  
Setting the limiters ....................................................... 81  
Releasing the limiters ................................................... 82  
Resetting the limiters ................................................... 82  
Preset memories ............................................................. 19  
White balance adjustment ............................................. 22  
Safe mode ....................................................................... 83  
White balance adjustment ............................................ 22  
Concerning the safe mode ........................................... 83  
Black level (master pedestal) adjustment .................... 25  
Notes on Windows Vista® / Windows® 7 ....................... 84  
Black level (master pedestal) adjustment ..................... 25  
Genlock adjustment (AW‑HE50S only) ......................... 27  
Genlock adjustment ..................................................... 27  
Basic operations ............................................................. 30  
When performing the operations  
using the wireless remote control ....................... 32  
Control exercised from the Multi‑Function  
Controller AW‑RP655 .......................................... 33  
Control exercised from the Multi Hybrid  
Control Panel AW‑RP555 .................................... 35  
Control exercised from the Remote  
Camera Controller AW‑RP50 .............................. 37  
2
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Before use  
wwOverview  
pw This unit is a compact full HD camera integrated with a  
pan‑tilt head and featuring a newly developed 1/3‑inch full  
HD MOS sensor and digital signal processor (DSP).  
wwConcerning the Operating  
Instructions  
pw For the purposes of this manual, the model number  
AW‑HE50HN is referred to as the “AW‑HE50H”, the  
AW‑HE50SN as the “AW‑HE50S” and model numbers  
AW‑HE50HN and AW‑HE50SN will be referred to  
together as the “AW‑HE50”.  
pw In addition to its optical 18zoom lens, the unit comes  
with a 10digital zoom to achieve high‑quality shooting  
that overflows with ambiance.  
Similarly, the model number AW‑RP655N is referred as  
the “AW‑RP655”, the AW‑RP555N as the “AW‑RP555”  
and the AW‑RP50N as the “AW‑RP50”.  
pw Two models are available: the HDMI model AW‑HE50H  
which is ideal for distributing the signals of TV conference  
and other video events, and the SDI output model  
AW‑HE50S which is ideal for creating content.  
Besides IP control, both models allow connection with  
existing camera controllers by way of serial control.  
How the model’s Operating Instructions manuals are configured  
pw The manual of this HD integrated camera (hereafter, “the unit”) is divided into two manuals: one is the <Operations  
and Settings> (this manual in the CD‑ROM), and the other is the <Basics>.  
Before installing the unit, be sure to read the <Basics> to ensure that the unit is installed correctly.  
3
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Before use  
wwRequired personal computer  
environment  
pw When using Microsoft® Windows Vista® or Microsoft®  
Windows® 7, refer to the “Notes on Windows Vista®/  
Windows® 7” (page 84) for details on the personal  
computer environment that is required and on the  
precautions and other items.  
CPU  
Intel® CoreTM2 DUO 2.4 GHz or faster  
recommended  
Memory  
512 MB or more  
(1 GB or more when using Microsoft®  
Windows Vista®)  
Network function  
10Base‑T or 100Base‑TX port 1  
Image display  
function  
Resolution:  
1024 768 pixels or  
more  
wwTrademarks and registered  
Color generation: True Color 24 bits or  
more  
trademarks  
pw Microsoft, Windows, Windows Vista and Internet Explorer  
are the registered trademarks or trademarks of Microsoft  
Corporation of the United States in the United States and  
other countries.  
Supported  
operating  
system and  
Web browser  
Microsoft® Windows® 7 Professional  
64‑bit*1  
Microsoft® Windows® 7 Professional  
32‑bit*1  
Windows® Internet Explorer® 8.0*2  
pw Intel, Pentium and Intel Core are the trademarks  
or registered trademarks of Intel Corporation or its  
subsidiaries in the United States and other countries.  
Microsoft® Windows Vista® Business  
SP1 32‑bit  
Windows® Internet Explorer® 7.0  
pw Adobe and Reader are the registered trademarks or  
trademarks of Adobe Systems Incorporated in the United  
States and other countries.  
Microsoft® Windows® XP Home Edition  
SP3*3  
Microsoft® Windows® XP Professional  
pw Other names of companies or products appearing in the  
text are the registered trademarks or trademarks of the  
companies concerned.  
Edition SP3*3  
Microsoft® Internet Explorer® 6.0 SP3  
*1: This cannot be used in the  
Windows® XP compatibility mode.  
*2: This cannot be used with the 64‑bit  
version of Internet Explorer® 8.0.  
*3: The Microsoft® Windows® XP  
Professional x64 Edition is not  
supported.  
wwCopyrights  
It is forbidden to transfer, copy, reverse assemble, reverse  
compile or reverse engineer the software included in  
this unit or to engage in any act of exportation which  
contravenes the applicable export laws and regulations.  
Other  
CD‑ROM drive  
(for using the Operating Instructions  
and various software)  
Adobe® Reader®  
(for browsing the Operating Instructions  
on the CD‑ROM)  
IMPORTANT  
pw Failure to provide the required personal computer  
environment may slow down the delineation of  
the images on the screen, make it impossible for  
the web browser to work and cause other kinds of  
problems.  
4
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Before use  
wwDisclaimer  
Panasonic Corporation will accept absolutely no  
responsibility whatsoever when any of the following is  
applicable:  
wwNetwork‑related precautions  
This unit is connected to a network and used: As such, it  
may be susceptible to the following damage, harm or losses.  
1 Leakage or release of information via the unit  
1 Any accidental, special or consequential damages or  
harm caused either directly or indirectly in connection  
with the unit  
2 Illegal operation of the unit by third parties with  
malicious intent  
3 Interference with or shutdown of the unit by third  
2 Any problems with or damage to the unit, etc. resulting  
from misuse, abuse or carelessness on the part of the  
user  
parties with malicious intent  
To prevent these kinds of damage, harm or losses, users  
are urged to take the following measures to ensure network  
security including, but not limited to, the following:  
3 When the user has disassembled, repaired or  
remodeled the unit  
4 Any inconvenience, losses, damages or harm that  
result from the disability to display images as a result  
of some reason or cause including problems with or  
malfunctioning of the unit  
pw The unit must be secured on the network by use of  
firewalls or other measures.  
pw When the unit is to be used in a system to which personal  
computers are connected, notification of virus protection  
and safe guards against illegal programs are to be  
implemented and periodically checked.  
pw Setting of user names and passwords, and restriction of  
the log‑in users in order to provide protection from illicit  
attacks.  
5 Any problem caused by any system in which the unit is  
used in combination with the equipment of third parties  
or any inconvenience, damages or harm occurring as  
a result of such  
pw Restriction of access through user authentication and  
the taking of other actions to ensure that authorized  
information (user names and passwords), FTP server  
information, DDNS server information, etc. cannot be  
leaked over the network.  
6 Any losses of any registered information whatever may  
be the cause of those losses  
pw Unit should be installed in a manner in which its cables  
and other accessories cannot be easily damaged.  
5
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Basic shooting operations  
With the basic operations, it is assumed that the focus, iris  
and white balance will be adjusted automatically (as per the  
factory settings).  
1
2
3
Set the subject brightness to the appropriate  
level.  
If the settings have already been changed and the original  
settings are to be restored, refer to the “What to do when  
encountering problems in the basic shooting operations”  
(page 13) and “Camera screen” (page 39) in “Setting the  
menu items”.  
Turn on the power of all the units and devices  
in the system.  
Select the unit to be operated.  
Even when using only one unit, it must still be selected  
from the wireless remote control or controller.  
4
Select the shooting mode.  
Select one of the four (FullAuto, Manual1, Manual2 and  
Manual3) preset shooting modes (scene files), each of  
which corresponds to a set of circumstances in which  
the subject will be shot.  
Select the mode that satisfies the shooting conditions  
and suits your preferences.  
When continuing to shoot in the same circumstances,  
there is no need to select another mode.  
5
Start shooting.  
(After shooting, turn off the power of all the  
units and devices in the system.)  
Note  
pw If “FullAuto” has been selected as the setting  
for Scene on the camera menu, for example, all  
the auto settings will be turned on, and manual  
operations will no longer be possible for some of  
the items.  
6
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How to turn the power on and off  
wwTurning the power on  
When performing the operations  
using the wireless remote control  
When performing the operations using the controller  
When the AW‑RP655 or AW‑RP555 is connected:  
1
Set all the power switches of the units and  
devices connected in the system to ON.  
pw This unit does not have a power switch.  
When power is supplied to it, the status display lamp  
will light up orange.  
1
2
Set all the power switches of the units and  
devices connected in the system to ON.  
pw This unit does not have a power switch.  
When power is supplied to it, the status display lamp  
will light up orange.  
The initial operation is then performed, and after this  
the unit is set to the standby mode.  
The initial operation is then performed, and after this  
the unit is set to the standby mode.  
2
3
Press one of the [CAM1] to [CAM4] buttons on  
the wireless remote control to select the unit.  
Set the [OPERATE] switch on the controller to  
ON.  
The POWER ON mode is established, images are  
output, and control can be exercised.  
Press the [ON/STANDBY] button on the  
wireless remote control for 2 seconds.  
pw The unit’s status display lamp now lights up green.  
The POWER ON mode is established, images are  
output, and control can be exercised.  
pw The unit’s status display lamp now lights up green.  
Note  
pw It takes about 30 seconds per unit for the initial  
settings operation to be completed. During this  
period, the unit cannot be operated.  
Note  
(Status display lamp: light up orange)  
pw It takes about 30 seconds per unit for the initial  
settings operation to be completed. During this  
period, the unit cannot be operated.  
(Status display lamp: light up orange)  
Before setting the [OPERATE] switch on the controller to  
ON, be absolutely sure to set all the power switches of the  
units and devices connected in the system to ON.  
4
If a multiple number of units are going to be  
used, repeat steps 2 and 3 as required.  
For further details, refer to the Operating Instructions of the  
controller.  
The unit’s status display lamp blinks green when a signal  
matched by the remote control ID has been received, and  
it blinks orange when a signal that is not matched by the  
remote control ID has been received.  
When the AW‑RP50 is connected:  
Refer to the Operating Instructions of the controller.  
7
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How to turn the power on and off  
wwTurning the power off  
When performing the operations  
using the wireless remote control  
When performing the operations using the controller  
When the AW‑RP655 or AW‑RP555 is connected:  
1
2
Press one of the [CAM1] to [CAM4] buttons on  
the wireless remote control to select the unit.  
1
2
Set the [OPERATE] switch on the controller to  
OFF.  
The power of all the cameras (including the unit)  
connected to the controller is turned off.  
Press the [ON/STANDBY] button on the  
wireless remote control for 2 seconds.  
The unit’s power is turned off.  
pw The unit’s status display lamp now lights up orange.  
pw The unit’s status display lamp now lights up orange.  
Set all the power switches of the units and  
devices connected in the system to OFF.  
3
4
If a multiple number of units are going to be  
used, repeat steps 1 and 2 as required.  
For further details, refer to the Operating Instructions of the  
controller.  
Set all the power switches of the units and  
devices connected in the system to OFF.  
When the AW‑RP50 is connected:  
Refer to the Operating Instructions of the controller.  
8
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Selecting the units  
Up to four units can be operated using one wireless remote  
control.  
Up to five units and devices can be operated using one  
controller.  
When performing the operations using the controller  
When the AW‑RP655 is connected:  
Select the unit (or units) to be operated from the wireless  
remote control or controller.  
Even when using only one unit, it must still be selected.  
1
Press the [1], [2], [3], [4] or [5] button of  
[CONTROL/PREVIEW MONITOR OUT SEL].  
When performing the operations  
using the wireless remote control  
When the AW‑RP555 is connected:  
1
Press the [CAM1], [CAM2], [CAM3] or [CAM4]  
button.  
The unit’s status display lamp blinks green when a  
signal matched by the remote control ID has been  
received, and it blinks orange when a signal that is not  
matched by the remote control ID has been received.  
1
Press the [1], [2], [3], [4] or [5] button of  
[CONTROL].  
When the AW‑RP50 is connected:  
Refer to the Operating Instructions of the controller.  
Selecting the shooting modes (scene files)  
wwTypes of shooting modes  
This unit has four preset shooting modes, each of which  
corresponds to a set of circumstances in which the subject  
will be shot.  
Select the mode that satisfies the shooting conditions and  
suits your preferences.  
The settings can be changed by menu operations.  
FullAuto  
The shutter speed and lens iris setting are adjusted  
automatically.  
Manual1  
The settings of your preferences can be established  
in line with the shooting scene, lighting and other  
conditions.  
pw The results of the white balance and other adjustments  
are stored in the memory separately by shooting mode.  
Be absolutely sure to select the shooting mode before  
making any adjustments.  
Manual2  
The settings of your preferences can be established  
in line with the shooting scene, lighting and other  
conditions.  
Note  
pw If “FullAuto” has been selected as the setting  
for Scene on the camera menu, for example, all  
the auto settings will be turned on, and manual  
operations will no longer be possible for some of  
the items.  
Manual3  
The settings of your preferences can be established  
in line with the shooting scene, lighting and other  
conditions.  
9
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Selecting the shooting modes (scene files)  
wwHow to select the shooting mode  
When performing the operations  
using the wireless remote control  
4
Press the [] button.  
The “Camera” sub‑menu is displayed on the monitor.  
Camera  
Scene  
Contrast Level  
FullAuto  
0
Return  
5
6
7
Press the [] or [] button to bring the cursor  
to “Scene”.  
1
2
Press the [CAM1], [CAM2], [CAM3] or [CAM4]  
button to select the unit.  
Press the [] button.  
The shooting mode blinks.  
Press the [MENU] button for 2 seconds.  
The Top Menu is displayed.  
Press the [] or [] button to select the  
shooting mode (FullAuto, Manual1, Manual2 or  
Manual3) to be used, and press the [] button  
to enter the selection.  
Top Menu  
Camera  
System  
Scene: FullAuto  
Maintenance  
8
Press the [MENU] button for 2 seconds.  
The menu display is exited.  
3
Press the [] or [] button to bring the cursor  
to “Camera”.  
10  
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Selecting the shooting modes (scene files)  
8
Turn the jog dial (main) to bring the cursor to  
“Scene”, and then press the jog dial (main) to  
start the shooting mode blinking.  
When performing the operations using the controller  
When the AW‑RP655 is connected:  
1
Press the [1], [2], [3], [4] or [5] button of  
[CONTROL/PREVIEW MONITOR OUT SEL].  
9
Turn the jog dial (main) to select the shooting  
mode to be used, and press the jog dial (main)  
to enter the selection.  
2
Press the [MENU] button.  
The display on the LCD panel of the AW‑RP655  
switches to the menu mode.  
10 Press the [MENU] button or [R/B GAIN/PED]  
button.  
The menu display is exited.  
3
4
Turn the jog dial (main).  
Display “CAMERA SETTING” on the LCD panel.  
Press the [OK] button.  
Display “OPEN CAMERA MENU? OK Key” on the  
LCD panel.  
When the AW‑RP555 is connected:  
5
Press the [OK] button again.  
The Top Menu is displayed on the monitor.  
1
2
Press the [1], [2], [3], [4] or [5] button of  
[CONTROL] to select the unit.  
Top Menu  
Camera  
System  
Maintenance  
Scene: FullAuto  
Press the [1], [2], [3] or [USER] button of  
[SCENE FILE] to select the shooting mode.  
Shooting mode  
Manual1  
[SCENE FILE] button  
[1]  
[2]  
Manual2  
Manual3  
[3]  
FullAuto  
[USER]  
6
7
Turn the jog dial (main) to bring the cursor to  
“Camera”.  
Press the jog dial (main).  
The “Camera” sub‑menu is displayed on the monitor.  
When the AW‑RP50 is connected:  
Refer to the Operating Instructions of the controller.  
Camera  
Scene  
Contrast Level  
FullAuto  
0
Return  
11  
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Shooting  
When performing the operations  
When performing the operations using the controller  
using the wireless remote control  
qwChanging the camera’s direction  
qwChanging the camera’s direction  
Moving the camera toward the left or right (panning):  
Moving the camera toward the left or right (panning):  
Tilt the [PAN/TILT] lever toward L or R.  
Press the [] or [] button.  
Moving the camera up or down (tilting):  
Moving the camera up or down (tilting):  
Tilt the [PAN/TILT] lever toward UP or DOWN.  
Press the [] or [] button.  
Moving the camera diagonally:  
Moving the camera diagonally:  
Press the [] or [] button and [] or [] button at  
the same time.  
Tilt the [PAN/TILT] lever diagonally.  
Returning the camera to the reference position:  
If the controller has a [HOME] button, press the  
[HOME] button.  
Returning the camera to the reference position:  
Press the [HOME] button for 2 seconds.  
qwUsing the zoom function  
qwUsing the zoom function  
Zooming in (the subject becomes magnified in size):  
Zooming in (the subject becomes magnified in size):  
Tilt the [ZOOM] lever toward the TELE direction.  
Press the [T] button of [ZOOM].  
Zooming out (the subject becomes reduced in size):  
Zooming out (the subject becomes reduced in size):  
Tilt the [ZOOM] lever toward the WIDE direction.  
Press the [W] button of [ZOOM].  
Note  
pw The indicator displays of the AW‑RP655 are  
indicators that show the positions of the optical  
zoom so they will not work for electronic zooming.  
qwSwitching the direction or zoom speed  
Changing the direction or zoom at high speed:  
Press the [FAST] button.  
Changing the direction or zoom at low speed:  
Press the [SLOW] button.  
qwChanging the direction or zoom speed  
The lens focus control speed is also changed at the same  
time.  
AW‑RP655 and AW‑RP555  
1
Press the [SPEED] button.  
Each time the [SPEED] button is pressed, the control  
speed is switched between the high speed (the button’s  
lamp is off) and low speed (the button’s lamp is lighted).  
The lens focus control speed is also changed at the  
same time.  
AW‑RP50  
Refer to the Operating Instructions of the controller.  
12  
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What to do when encountering problems in the basic shooting operations  
If the trouble is not resolved by taking the action suggested  
below, refer to “Troubleshooting” (page 36 in the <Basics>).  
When performing the operations using the controller  
The unit does not move.  
pw Select the unit to be operated by following the procedure  
When performing the operations  
using the wireless remote control  
below.  
When the AW‑RP655 is connected:  
The unit does not move.  
pw Press the [CAM1], [CAM2], [CAM3] or [CAM4] button to  
select the unit which is to be operated.  
Press the [1], [2], [3], [4] or [5] button of [CONTROL/  
PREVIEW MONITOR OUT SEL].  
If only one unit is being used, it is normally selected using  
the [CAM1] button.  
When the AW‑RP555 is connected:  
pw If the unit’s status display lamp is off or lights up orange, it  
means that the unit’s power is not on.  
Press the [1], [2], [3], [4] or [5] button of [CONTROL].  
Refer to “How to turn the power on and off” (page 7), and  
turn on the power.  
When the AW‑RP50 is connected:  
pw If the unit’s status display lamp does not blink even  
when the wireless remote control is operated near the  
unit’s wireless remote control signal light‑sensing area, it  
means that the wireless remote control’s batteries have  
run down.  
Refer to the Operating Instructions of the controller.  
pw If the [OPERATE] lamp on the controller is off, it means  
that the power of the controller is not on.  
pw If the unit’s status display lamp is off or lights up orange, it  
means that the unit’s power is not on.  
Replace the batteries.  
Refer to “How to turn the power on and off” (page 7), and  
turn on the power.  
Multiple color bands (color bars) are displayed.  
Press the [MODE] button to switch to the camera picture.  
Multiple color bands (color bars) are displayed.  
Press the [MODE] button to switch to the camera picture.  
The menu screen is displayed.  
Press the [MENU] button for 2 seconds to exit the menu.  
The menu screen is displayed.  
Press the [MENU] button to exit the menu.  
The lens focus is not adjusted automatically.  
Press the [A/FOCUS] button to switch to auto focusing.  
The lens focus is not adjusted automatically.  
Press the [EXT(AF)] button to switch to auto focusing.  
The camera picture is too light or too dark.  
1. Press the [A/IRIS] button to switch automatically to the  
lens iris adjustment.  
2. Press the [AUTO] button of [GAIN] to switch  
automatically to the gain adjustment.  
The camera picture is too light or too dark.  
1. Press the [IRIS] button several times to turn on its lamp,  
and switch the lens iris adjustment to auto.  
2. Press the [GAIN] button several times to turn on its lamp,  
and switch the gain adjustment to auto.  
Something is wrong with the coloring of the  
camera pictures.  
Refer to “Auto tracking white adjustment (ATW)” (page 24),  
and switch to “ATW”.  
Something is wrong with the coloring of the  
camera pictures.  
Refer to “Auto tracking white adjustment (ATW)” (page 24),  
and switch to “ATW”.  
The camera menus are not displayed  
When color bar signals are output, the camera menus are  
not displayed with composite signals.  
To operate the camera menus with composite signals, set  
the color bar display to OFF.  
The camera menus are not displayed  
When color bar signals are output, the camera menus are  
not displayed with composite signals.  
To operate the camera menus with composite signals, set  
the color bar display to OFF.  
13  
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More advanced operations  
Manual shooting (see pages 15 to 18)  
pw Manual adjustment of focus  
pw Manual adjustment of iris  
pw Manual adjustment of shutter speed  
pw Manual adjustment of gain  
Black level (master pedestal) adjustment  
(see pages 25 to 26)  
pw This adjustment is performed to align the black level  
(pedestal level) of a multiple number of cameras.  
pw Ask your dealer to perform this adjustment.  
Preset memories (see pages 19 to 21)  
Genlock adjustment (AW‑HE50S only)  
(see pages 27 to 29)  
pw This adjustment is performed to achieve phase alignment  
by applying external synchronization (genlock) when a  
multiple number of cameras will be used or when the unit  
will be used in combination with other devices.  
pw Up to 100 settings for the camera direction (panning and  
tilting), zoom, focus, iris, gain up and white balance can  
be registered in the preset memories, and called.  
pw The number of settings that can be registered and  
called depends on the type of wireless remote control  
(12 settings) or controller that is used for operation.  
pw Ask your dealer to perform this adjustment.  
White balance adjustment  
(see pages 22 to 24)  
pw This adjustment is performed to express the white  
accurately. Its setting also has an effect on the color tones  
of the entire screen.  
pw It must be performed when using the unit for the first  
time or when the unit has not been used for a prolonged  
period.  
pw It must be performed when the lighting conditions or  
brightness has changed.  
pw Once the white balance has been attained, no further  
adjustment is required provided that the unit is going to  
be used under the same conditions.  
14  
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Manual shooting  
wwManually adjusting the focus  
The lens focus can be adjusted manually.  
When the AW‑RP555 is connected:  
1
2
Press the [EXT(AF)] button to switch the focus  
to manual adjustment.  
When performing the operations  
using the wireless remote control  
1
2
Press the [M/FOCUS] button to switch the  
focus to manual adjustment.  
Adjust the focus manually by tilting the  
[FOCUS] lever.  
Furthermore, every time the [SPEED] button is pressed,  
the speed of the focusing and other adjustments can be  
switched to fast or slow.  
Press the [F] or [N] button of [FOCUS], and  
adjust the focus.  
When the [F] button is pressed, the focus moves further  
away (far); conversely, when the [N] button is pressed, it  
moves nearer (near).  
The speed of focusing and other adjustments can  
be switched to fast or slow by pressing the [FAST] or  
[SLOW] button, respectively.  
3
If necessary, press the [EXT(AF)] button to  
return the focus to the automatic adjustment.  
3
If necessary, press the [A/FOCUS] button to  
return the focus to the automatic adjustment.  
When the AW‑RP50 is connected:  
Refer to the Operating Instructions of the controller.  
Note  
pw When the focus is set to manual, the subject may  
go out of focus during panning, tilting or zooming.  
Therefore, the unit comes with a function which  
compensates for this. (Focus compensation during  
zooming function: Focus ADJ With PTZ.)  
When performing the operations using the controller  
When the AW‑RP655 is connected:  
This function was set to ON at the factory.  
1
Press the [EXT(AF)] button to switch the focus  
to manual adjustment.  
If the function has been set to OFF, either adjust the  
focus, as required, after zooming or set the focus to  
auto. (See page 46 and page 65.)  
2
Adjust the focus manually by turning the dial  
above the lighted [FOCUS] lamp whether it  
is the lamp of the [PAN/TILT] lever or [ZOOM]  
lever.  
Furthermore, every time the [SPEED] button is pressed,  
the speed of the focusing and other adjustments can be  
switched to fast or slow.  
3
If necessary, press the [EXT(AF)] button to  
return the focus to the automatic adjustment.  
15  
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Manual shooting  
wwManually adjusting the iris  
The lens iris can be adjusted manually.  
When the AW‑RP555 is connected:  
1
2
Press the [IRIS] button to turn off its lamp and  
switch to manual adjustment.  
When performing the operations  
using the wireless remote control  
1
2
Press the [M/IRIS] button to switch the iris to  
manual adjustment.  
Turn the [LEVEL] dial of [IRIS] to adjust the iris  
manually.  
The position of the [LEVEL] dial does not represent an  
absolute value. This is why the brightness may differ  
from one camera to another even when the dial is set to  
the same position.  
Adjust the iris using the [IRIS +] or [IRIS –]  
button.  
Press the [IRIS +] button to adjust the lens iris in the  
opening direction; conversely, press the [IRIS –] button  
to adjust the lens iris in the closing direction.  
3
If necessary, press the [IRIS] button to turn on  
its lamp and switch to automatic adjustment  
in order to return the iris to automatic  
adjustment.  
3
If necessary, press the [A/IRIS] button to return  
the iris to the automatic adjustment.  
When the AW‑RP50 is connected:  
Refer to the Operating Instructions of the controller.  
When performing the operations using the controller  
When the AW‑RP655 is connected:  
1
Press the [IRIS] button several times to turn  
off the button’s lamp and switch to manual  
adjustment.  
2
3
Adjust the iris manually by turning the dial  
above the lighted [IRIS] lamp whether it is the  
lamp of the [PAN/TILT] lever or [ZOOM] lever.  
If necessary, press the [IRIS] button several  
times and turn on its lamp to return the iris to  
the automatic adjustment.  
16  
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Manual shooting  
wwManually adjusting the shutter speed  
The shutter speed can be set using two methods. One is  
a method that specifies the time (where a time such as  
1/250 sec. is designated), and the other is a method that  
specifies the frequency (where synchro scan, 60.24 Hz, etc.  
is designated).  
When shooting a TV screen or PC monitor screen, the  
horizontal noise generated when the screen is shot can  
be minimized by adjusting the frequency to the screen  
qwHow to set the shutter speed using the AW‑RP555  
1
With the [MEMORY] button still held down,  
press the [SHUTTER] button.  
The [PRESET] [1] to [5] and [6] to [10] buttons blink  
alternately.  
frequency using synchro scan.  
2
Press one of the [1] to [8] buttons or the  
[10] [PRESET] button — whichever button  
corresponds to the shutter speed which is to  
be set.  
When performing the operations  
using the wireless remote control  
Any of the shutter speeds in the table below can be set.  
[1]  
1/100  
[6]  
[2]  
1/250  
[7]  
[3]  
[4]  
[5]  
1/2000  
[10]  
Perform the adjustments on the Camera menu.  
For further details, refer to the [Shutter Mode] and  
[Step/Synchro] items on page 40.  
1/500  
1/1000  
[8]  
Synchro Scan  
1/4000  
1/10000  
OFF  
pw Any change in the shutter speed is reflected the next  
time the [SHUTTER] button is pressed and its lamp  
is turned on.  
pw When OFF is selected, the shutter will not operate  
even when the [SHUTTER] button is pressed.  
pw Select the synchro scan setting on the menu.  
pw The shutter speed setting performed here is stored in  
the memory even when the power of the AW‑RP555  
is turned off.  
When performing the operations using the controller  
The procedure is the same as for “When performing the  
operations using the wireless remote control” in “Basic  
operations” (pages 30 to 37).  
For further details, refer to the Operating Instructions of the  
AW‑RP555.  
When the AW‑RP555 is connected:  
1
2
Press the [SHUTTER] button and turn its lamp  
on.  
The shutter speed set ahead of time is selected.  
If necessary, press the [SHUTTER] button and  
turn its lamp off in order to return the shutter  
to the OFF setting.  
17  
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Manual shooting  
wwManually adjusting the gain  
There are two ways to adjust the gain. One way involves  
using the buttons on the wireless remote control or  
controller; the other way involves using the Camera menu or  
Web setting.  
The gain can be adjusted more precisely using the Camera  
menu or Web setting.  
When the AW‑RP555 is connected:  
1
Press the [GAIN] button to turn off its lamp.  
Each time this button is pressed, one of the three gain  
increase amounts can be selected in sequence.  
For further details, refer to the [Gain] item on page 40 and  
page 59.  
The current status is displayed as follows.  
[MANU]  
[L] lamp  
[MANU]  
[H] lamp  
[GAIN]  
button  
Note  
pw When adjusting the gain, the light quantity may  
change suddenly (causing the image output to be  
subjected to a shock).  
0 dB  
LOW  
Off  
Lighted  
Off  
Off  
Off  
Off  
Off  
HIGH  
AUTO  
Other  
Lighted  
Off  
Off  
Off  
Lighted  
Off  
Lighted  
Lighted  
When performing the operations  
using the wireless remote control  
2
If necessary, press the [GAIN] button several  
times and turn on its lamp in order to return  
the gain to the automatic adjustment (AGC).  
1
2
Press the [OFF], [LOW] or [HI] button.  
These buttons enable the gain increase to be selected  
in three steps.  
[LOW] is used to select 9 dB; [HI] is used to select  
18 dB.  
When the AW‑RP50 is connected:  
If necessary, press the [AUTO] button in order  
to return the gain to the automatic adjustment  
(AGC).  
Refer to the Operating Instructions of the controller.  
In any case, the maximum gain of the automatic adjustment  
can be set by the menu.  
For further details, refer to the [AGC Max Gain] item on  
page 40 and page 59.  
When performing the operations using the controller  
When the AW‑RP655 is connected:  
1
Press the [GAIN] button to turn off its lamp,  
and then switch to manual adjustment.  
The preset gain increase amount is now selected.  
For further details on the gain increase amount setting,  
refer to the Operating Instructions of the AW‑RP655.  
2
If necessary, press the [GAIN] button and turn  
on the button in order to return the gain to the  
automatic adjustment (AGC).  
18  
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Preset memories  
This unit enables up to 100 settings for the camera direction  
(panning and tilting), zoom, focus, iris, gain and white  
balance to be registered in its preset memories, and called.  
However, the number of settings that can be registered and  
called depends on the type of wireless remote control or  
controller that is used for operation.  
When performing the operations  
using the wireless remote control  
Twelve settings (preset No.1 to No.12) can be registered and  
called using the wireless remote control.  
The [1] to [12] buttons correspond to the unit’s preset  
memories No.1 to No.12.  
pw The operating mode (manual or auto setting) is not  
registered for the focus and iris settings.  
The current focus and iris values are registered.  
pw The focus and iris values can be recalled only when the  
manual settings are applicable.  
qwRegistering the settings in the preset memories  
pw AWB A, AWB B or ATW is registered as the white  
balance setting. The values selected when AWB was  
established are recalled as the adjustment values of  
AWB A or AWB B.  
pw The AWB Mode (ATW, AWB A or AWB B) stored using  
the AW‑RP655 are recalled only when the AW‑RP655 is  
connected.  
1
Display the picture to be shot on the monitor.  
Operate the pan, tilt or zoom buttons to determine the  
camera angle.  
Adjust the focus, iris, gain and white balance if they  
need to be adjusted.  
Notes  
2
While holding down the [PRESET] button,  
press the button corresponding to the preset  
memory number.  
pw If a preset memory number with an already  
registered setting has been selected, the existing  
setting will be erased and replaced with the new one.  
pw When there is a large difference in the environmental  
temperature between the time of registration and the  
time the setting is called, displacement of the preset  
position may occur.  
pw If displacement occurs, perform registration again.  
pw While preset settings are being called, it is not  
possible to perform manual operations such as  
panning, tilting, zooming or iris adjustments.  
pw If, when one set of preset settings has been called,  
another set of preset settings is then called, the first  
set of preset settings which have been called will take  
precedence.  
qwCalling the settings of the preset memories  
1
Press the button in which the preset memory  
setting has been registered.  
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Preset memories  
qwCalling the settings of the preset memories  
When performing the operations using the controller  
When the AW‑RP655 is connected:  
1
2
Set to the preset memory mode.  
Press the [TR/PSET] button to turn off its lamp.  
Up to 50 settings can be registered and called.  
The [1] to [50] buttons of [TRACING/PRESET MEMORY]  
correspond to the unit’s preset memories No.1 to No.50.  
Press the button among the [1] to [50] buttons  
of [TRACING/PRESET MEMORY] in which the  
desired setting was registered.  
qwRegistering the settings in the preset memories  
1
2
3
Set to the preset memory mode.  
Press the [TR/PSET] button to turn off its lamp.  
qwErasing preset memory settings  
Set to the memory recording mode.  
Press the [M.LOCK] button to turn off its lamp.  
1
2
3
Set to the preset memory mode.  
Press the [TR/PSET] button to turn off its lamp.  
Display the picture to be shot on the monitor.  
Operate the [PAN/TILT] lever and [ZOOM] lever to  
determine the camera angle.  
Adjust the focus, iris, gain and white balance if they  
need to be adjusted.  
Set the memory recording mode.  
Press the [M.LOCK] button to turn off its lamp.  
Hold down the [RESET] button.  
The buttons among the [1] to [50] buttons of [TRACING/  
PRESET MEMORY] whose settings can be erased now  
start blinking in sequence.  
4
5
Hold down the [MEMORY] button.  
The buttons among the [1] to [50] buttons of [TRACING/  
PRESET MEMORY] in which settings can be registered  
now start blinking in sequence.  
pw Preset memory settings cannot be registered in  
buttons whose lamps are off (since they contain  
tracing memory settings).  
pw The settings for the buttons whose lamps are off  
cannot be erased (since they contain tracing memory  
settings).  
4
With the [RESET] button still held down, press  
the button of the preset memory number  
whose setting is to be erased.  
With the [MEMORY] button still held down,  
press the button of the preset memory number  
in which the setting is to be registered.  
20  
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Preset memories  
When the AW‑RP50 is connected:  
When the AW‑RP555 is connected:  
Refer to the Operating Instructions of the controller.  
Up to 10 settings can be registered and called.  
The [1] to [10] buttons of [PRESET] correspond to the unit’s  
preset memories No.1 to No.10.  
qwRegistering the settings in the preset memories  
1
Display the picture to be shot on the monitor.  
Operate the [PAN/TILT] lever and [ZOOM] lever to  
determine the camera angle.  
Adjust the focus, iris, gain and white balance if they  
need to be adjusted.  
2
3
Hold down the [MEMORY] button.  
The buttons among the [1] to [10] buttons of [PRESET]  
in which settings can be registered now start blinking in  
sequence.  
With the [MEMORY] button still held down,  
press the button of the preset memory number  
in which the setting is to be registered.  
qwCalling the settings of the preset memories  
1
Press the button among the [1] to [10] buttons  
of [PRESET] in which the desired setting was  
registered.  
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White balance adjustment  
wwWhite balance adjustment  
In order for the white to be reproduced accurately, the ratio  
between the three primary colors (RGB) is adjusted. If the  
white balance has shifted out of adjustment, not only will the  
white be reproduced poorly but the color tones of the entire  
screen will also be degraded.  
qwAutomatic adjustment  
(AWB: AWB A or AWB B)  
1
Shoot a white subject (such as a white wall or  
handkerchief) so that it fills the screen.  
pw This adjustment must be performed when using the  
unit for the first time or when the unit has not been  
used for a prolonged period.  
pw Do not shoot shiny or very bright objects.  
pw It must be performed when the lighting conditions or  
brightness has changed.  
When performing the operations  
using the wireless remote control  
Either AWB (automatic white balance adjustment) which  
initiates automatic adjustment when the AWB button on the  
controller has been pressed or ATW (automatic tracking  
white balance adjustment) which constantly adjusts the  
white balance can be selected for adjustment purposes.  
pw Steps 2 through 8 represent the procedure for selecting  
the “AWB A” or “AWB B” memory. They need not be taken  
if a selection has already been made.  
The results of the AWB adjustment can be stored in two  
memories, A and B, when “AWB A” or “AWB B” has been  
selected for the white balance.  
2
Select Manual1, Manual2 or Manual3 as the  
shooting mode by following the procedure in  
“Selecting the shooting modes (scene files)  
(page 10).  
pw Once the white balance has been adjusted when the  
unit is used with the same settings and under the same  
conditions, its setting is completed simply by selecting a  
menu setting or pressing a button on the controller.  
There is no need to set it again.  
Camera  
pw Once a new setting is entered, the previous setting will be  
erased.  
Scene  
Manual1  
Contrast  
Picture  
Use the two memories to store settings corresponding to  
different shooting conditions.  
Return  
3
4
Press the [] or [] button to bring the cursor  
to “Picture”.  
Press the [] button.  
The “Picture 1/2” sub‑menu is displayed.  
Picture 1/2  
Chroma Level  
AWB Mode  
Detail  
Flesh Tone Mode  
Color Matrix  
DNR  
0
AWB A  
High  
Off  
EBU  
High  
Return  
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White balance adjustment  
When performing the operations using the controller  
When the AW‑RP655 or AW‑RP555 is connected:  
5
6
7
Press the [] or [] button to bring the cursor  
to “AWB Mode”.  
Press the [] button.  
“AWB Mode” starts blinking.  
2
Press the [A] button or [B] button of [WHITE  
BAL] to select “AWB A” or “AWB B” for the  
white balance.  
The selected button’s lamp lights.  
pw The white balance setting is not entered if “ATW” has  
been selected.  
Press the [] or [] button to change the AWB  
mode to be used to “AWB A” or “AWB B”, and  
press the [] button to enter the selection.  
3
Press the [AWC] button.  
The auto white balance adjustment (AWB) is executed,  
and the white balance setting is entered.  
8
9
Press the [MENU] button for 2 seconds.  
The menu display is exited.  
The [AWC] button’s lamp blinks while the white balance  
is being adjusted, and its lamp goes off when the  
adjustment is completed successfully. Its lamp lights if  
the white balance could not be adjusted.  
pw If color bars have been selected (the [MODE] button  
or [BAR/CAM] button’s lamp lights) or if ATW is  
selected (the [ATW] button’s lamp lights), it means  
that the [AWC] button is not working or that the auto  
white balance adjustment has failed. (The button’s  
lamp lights.)  
Press the [SET] button for 2 seconds.  
The auto white balance adjustment (AWB) is performed,  
and the white balance setting is entered.  
pw The white balance cannot be adjusted when color  
bars are displayed. Press the [MODE] button to  
switch to the camera picture.  
pw When the white balance adjustment is completed  
successfully, AWB OK” appears in the center of the  
screen.  
Note  
pw In the case of the AW‑RP655, even when it is not  
possible to adjust the white balance, the [AWC]  
button’s lamp will not light and after blinking it will  
go off.  
AWB OK  
pw When the adjustment has failed, an error message  
such as “OUT RANGE NG”, “HIGH LIGHT NG”,  
“LOW LIGHT NG” or “ATW NG” is displayed.  
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White balance adjustment  
When the AW‑RP50 is connected:  
qwAuto tracking white adjustment (ATW)  
When the white balance adjustment is set to “ATW”, the  
white balance continues to be adjusted automatically all  
the time, and it is automatically corrected even when the  
light source or color temperature has changed to produce  
completely natural pictures.  
Refer to the Operating Instructions of the controller.  
Notes  
pw White balance may not be correctly set if the lighting  
of the object is too weak.  
This function works when “ATW” is selected instead of  
“AWB A” or “AWB B” by following the steps for “Automatic  
adjustment” in “White balance adjustment” (page 22).  
pw Since the unit has a built‑in memory, the set white  
balance will remain in the memory even if power is  
turned off. Therefore, it is not necessary to reset the  
white balance if the color temperature of those objects  
remains unchanged. However, it must be reset if the  
color temperature changes, such as when you move  
from indoors to outside, or vice versa.  
Notes  
pw ATW might not function properly when high brightness  
light (ex. fluorescent lamp) beams into a screen.  
pw White balance may not be accurately set if there is no  
white object in the scene being shot.  
pw The white balance may shift out of adjustment when  
a different kind of light source such as sunlight or  
fluorescent lighting applies.  
24  
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Black level (master pedestal) adjustment  
wwBlack level (master pedestal) adjustment  
The black level can be adjusted when using a multiple  
number of cameras including the unit. Ask your dealer to  
perform this adjustment.  
(Use an oscilloscope or waveform monitor for the  
adjustment.)  
Adjust the black level in accordance with the units and  
devices used.  
6
Press the [] or [] button to move to the  
“Picture 2/2” sub‑menu, and bring the cursor  
to “Pedestal”.  
Picture 2/2  
Pedestal  
DRS  
0
Off  
The black level can be adjusted only when Manual1,  
Manual2 or Manual3 is selected as the shooting mode  
(scene file).  
Gamma Type  
Gamma Level  
Back Light COMP.  
Normal  
Mid  
Off  
Return  
When performing the operations  
using the wireless remote control  
7
8
Press the [] button to start the “Pedestal”  
value blinking.  
1
2
3
Press the [M/IRIS] button.  
Set the iris to the manual mode.  
Press the [] or [] button, change the  
“Pedestal” value, and press the [] button to  
enter the selection.  
Adjust the black level to a value of approx. 5 IRE  
(0.035 V).  
Press the [IRIS –] button.  
The lens iris is stopped down.  
Select Manual1, Manual2 or Manual3 by  
following the procedure in “How to select the  
shooting mode” (page 10) under “Selecting the  
shooting modes (scene files)”.  
4
5
Press the [] or [] button to bring the cursor  
to “Picture”.  
9
Press the [MENU] button for 2 seconds.  
The menu display is exited.  
Press the [] button.  
The “Picture 1/2” sub‑menu is displayed.  
10 If necessary, press the [A/IRIS] button to adjust  
Picture 1/2  
the iris automatically.  
Chroma Level  
AWB Mode  
Detail  
Flesh Tone Mode  
Color Matrix  
DNR  
0
AWB A  
High  
Off  
EBU  
High  
Return  
25  
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Black level (master pedestal) adjustment  
When performing the operations using the controller  
When the AW‑RP655 is connected:  
When the AW‑RP555 is connected:  
1
Press the [IRIS] button several times to turn off  
its lamp.  
1
Press the [IRIS] button several times to turn off  
its lamp.  
Set the iris to the manual ([MANU]) mode.  
Set the iris to the manual ([MANU]) mode.  
2
3
Turn the [FOCUS/IRIS] dial to stop down the  
lens iris.  
2
3
Turn the [LEVEL] dial of [IRIS] to stop down  
the lens iris.  
Press the [R/B GAIN/PED] button several  
times so that the “PEDESTAL TOTALitem is  
displayed on the LCD panel.  
Follow the operation steps in “Basic  
operations” (page 36), and use the menu to  
perform the adjustment.  
4
5
Turn the jog dial (main) and adjust the black  
level to 5 IRE (0.035 V).  
When the AW‑RP50 is connected:  
Refer to the Operating Instructions of the controller.  
If necessary, adjust the iris automatically.  
Press the [IRIS] button several times to turn on  
its lamp.  
26  
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Genlock adjustment (AW‑HE50S only)  
wwGenlock adjustment  
The genlock adjustment is performed to achieve phase  
3
Press the [] button.  
The “System” sub‑menu is displayed.  
alignment by applying external synchronization (genlock)  
when a multiple number of cameras will be used or when  
the unit will be used in combination with other devices.  
This unit supports the BBS signal as the genlock signal.  
Ask your dealer to perform this adjustment.  
System  
Genlock  
Output  
Other  
(Use a dual‑trace oscilloscope for the adjustment.)  
(The genlock function is not available with the AW‑HE50H.)  
qwHorizontal phase adjustment  
Observe the waveforms of the external sync signal input  
(black burst signal) and video signal output on the dual‑trace  
oscilloscope, and use the wireless remote control or  
controller to bring the horizontal phase into alignment.  
Return  
4
Press the [] or [] button to bring the cursor  
to “Genlock”, and press the [] button.  
The “Genlock” sub‑menu is displayed.  
External sync signal  
input (black burst signal)  
Genlock  
Horizontal Phase  
Subcarrier Phase  
Coarse  
0
90°  
0
Video signal output  
Fine  
H Phase.SC Fine Step  
1
Bring the horizontal phase into alignment.  
Return  
5
6
7
Press the [] or [] button to bring the cursor  
to “Horizontal Phase”, and press the []  
button.  
When performing the operations  
using the wireless remote control  
The “Horizontal Phase” value starts blinking.  
1
2
Follow the operation steps in “Basic  
operations” (page 30) to display the “Top  
Menu”.  
Press the [] or [] button to change the  
“Horizontal Phase” value, adjust the value  
so that the horizontal phase is brought into  
alignment, and press the [] button.  
Press the [] or [] button to bring the cursor  
to “System”.  
Press the [MENU] button for 2 seconds.  
The menu display is exited.  
Top Menu  
Camera  
System  
Scene: FullAuto  
Maintenance  
When performing the operations using the controller  
These operations can be performed using the camera  
menus by following the operation steps in “Basic operations”  
(pages 30 to 37).  
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Genlock adjustment (AW‑HE50S only)  
4
Press the [] button.  
The “System” sub‑menu is displayed.  
qwColor phase adjustment  
The color phase adjustment must be performed if the  
pictures are to be switched using a video switcher or other  
device when the video output signals have been set as  
composite signals.  
It need not be performed when the video output signals  
have been set as component signals.  
System  
Genlock  
Output  
Other  
The camera’s color phase is aligned with the program output  
(split color bar output) signals of a color special effect device  
or other color tones that will serve as the reference.  
(The color phase can be adjusted more accurately if a  
vectorscope is used for the adjustment.)  
Return  
Color bar of camera  
Split line  
5
Press the [] or [] button to bring the cursor  
to “Genlock”, and press the [] button.  
The “Genlock” sub‑menu is displayed.  
Color bar of special  
effects generator  
Genlock  
Horizontal Phase  
Subcarrier Phase  
Coarse  
0
90°  
0
Fine  
When performing the operations  
using the wireless remote control  
H Phase.SC Fine Step  
1
1
2
3
Press the [MODE] button.  
The mode is switched to the color bar display.  
Return  
Follow the operation steps in “Basic  
operations” (page 32) to display the Top Menu.  
6
7
Press the [] or [] button to bring the cursor  
to “Coarse” or “Fine” of “Subcarrier Phase”,  
and press the [] button.  
The “Coarse” or “Fine” value starts blinking.  
Press the [] or [] button to bring the cursor  
to “System”.  
Press the [] or [] button to change the  
“Coarse” or “Fine” value of “Subcarrier  
Phase”, adjust the value so that the color  
phase is brought into alignment, and press the  
[] button.  
Top Menu  
Camera  
System  
Scene: FullAuto  
Maintenance  
8
9
Press the [MENU] button for 2 seconds.  
The menu display is exited.  
Press the [MODE] button.  
The mode is switched to the camera picture display.  
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Genlock adjustment (AW‑HE50S only)  
When performing the operations using the controller  
These operations can be performed using the camera  
menus by following the operation steps in “Basic operations”  
(pages 30 to 37).  
To switch between “BAR” (color bar display) and “CAM”  
(camera pictures), press the [MODE] or [BAR/CAM] button.  
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Basic operations  
Menus are displayed on the monitor when the unit’s settings  
are to be selected.  
The monitor is connected to the video signal output  
connector.  
Only the steps taken using the wireless remote  
control will be described here for the operations  
conducted to select and set the items.  
For details of the operations conducted using the  
controller, substitute “controller” for “wireless  
remote control” when reading the basic operations.  
Also, refer to the Operating Instructions of the  
controller.  
The basic menu operations involve displaying sub‑menus  
from the Top Menu items, and selecting settings on the  
sub‑menus.  
Some sub‑menus have menu items for performing more  
detailed settings.  
The menu operations are conducted using the wireless  
remote control.  
If a controller is connected, they can also be conducted  
using the controller.  
pw It may be necessary to upgrade the controller’s version in  
order to support the AW‑HE50.  
For further details, consult with your dealer.  
Described below are the basic operations for changing the  
menu item settings using the wireless remote control and  
controller (AW‑RP655, AW‑RP555 or AW‑RP50).  
Table of operations  
Controller  
Wireless remote  
Menu operation  
control  
AW‑RP655  
AW‑RP555  
AW‑RP50  
Press one of the [1] to [5]  
Selecting the  
unit to be  
operated  
Press the [CAM1],  
[CAM2], [CAM3] or  
[CAM4] button.  
buttons of [CONTROL/  
PREVIEW MONITOR OUT  
SEL].  
Press one of the [1] to [5]  
buttons of [CONTROL].  
Press one of the [CAMERA  
STATUS/SELECTION] buttons.  
1. Press the [MENU] button.  
The display on the  
AW‑RP655’s LCD panel  
changes to the menu mode.  
2. Turn the jog dial (main)  
to display “CAMERA  
SETTING” on the LCD  
panel, and press the [OK]  
button.  
3. The scene selection menu  
now appears on the LCD  
panel so select the scene to  
be set, and press the [OK]  
button.  
Displaying the  
Top Menu  
Press the [MENU]  
button for 2 seconds.  
Press the [MENU] button for  
2 seconds.  
Press the [CAMERA OSD]  
button for 2 seconds.  
4. If the “OPEN CAMERA  
MENU? OK Key”  
message appears on the  
LCD panel, press the [OK]  
button again.  
Selecting the  
items  
Press the [] or []  
([] or []) button.  
Turn the jog dial (main).  
Press the [YES] or [NO] button. Turn the F1 dial.  
Displaying the  
sub‑menus  
Press the [] button. Press the jog dial (main).  
Press the [ITEM] button.  
Press the F1 button.  
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Basic operations  
Controller  
AW‑RP555  
Wireless remote  
Menu operation  
control  
AW‑RP655  
AW‑RP50  
With the cursor at  
the [Return] position, position, press the jog dial  
press the [] button.  
With the cursor at the [Return]  
With the cursor at the [Return]  
position, press the [ITEM]  
button.  
Returning to the  
previous menu  
With the cursor at the [Return]  
position, press the F1 dial.  
(main).  
With the cursor at the  
item to be changed,  
press the [] button to  
start the item’s value  
blinking.  
Use the [], [], []  
and [] buttons to  
change the value, and  
press the [] button to  
enter the change.  
1. Press the jog dial (main) to  
start the setting blinking.  
2. Turn the jog dial (main) to  
change the setting.  
3. Press the jog dial (main) to  
enter the setting (and stop  
the blinking).  
1. Press the [ITEM] button to  
start the setting blinking.  
2. Press the [YES] or [NO]  
button to change the setting.  
3. Press the [ITEM] button to  
enter the setting (and stop  
the blinking).  
1. Press the F1 dial to start the  
setting blinking.  
2. Turn the F1 dial to change  
the setting.  
3. Press the F1 dial to enter  
the setting (and stop the  
blinking).  
Changing the  
settings  
While the setting  
is blinking, press  
the [MENU] button  
quickly (for less than  
2 seconds).  
While the setting is blinking,  
press the [CAMERA OSD]  
button.  
Canceling the  
setting change  
While the setting is blinking,  
press the jog dial (R).  
While the setting is blinking,  
press the [MENU] button.  
Exiting  
the menu  
operations  
Press the [MENU]  
button for 2 seconds. [R/B GAIN/PED] button.  
Press the [MENU] button or  
Press the [MENU] button for  
2 seconds.  
Press the [CAMERA OSD]  
button for 2 seconds.  
Notes  
pw Perform the menu operations and exit from the menus using the controller which displayed the Top Menu.  
If a menu operation has been performed or a menu has been exited using another controller, first display the Top Menu  
and exit from it using one controller, and then display the Top Menu and exit from it using the other controller.  
pw The unit uses a different method to operate its menus from the one employed by the convertible cameras (except for the  
AW‑HE870) and HD integrated cameras which have already been launched onto the market.  
For details, refer to the Operating Instructions of the camera concerned.  
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Basic operations  
wwWhen performing the operations using the wireless remote control  
1
Press the [CAM1], [CAM2], [CAM3] or [CAM4]  
button to select the unit which is to be  
operated.  
8
Press the [] button.  
The value of the item to be set is entered, and it stops  
blinking.  
9
After the setting has been completed, press  
the [MENU] button for 2 seconds.  
The menu display is exited.  
2
3
Press the [MENU] button for 2 seconds.  
The Top Menu is displayed.  
Press the [] or [] button to bring the cursor  
to the item to be selected.  
Each time the [] or [] button is pressed, the cursor  
moves.  
The cursor can be moved in the same way using the  
[] and [] buttons.  
4
5
Press the [] button.  
The sub‑menu of the selected item is displayed.  
(Some sub‑menu items have a sub‑menu of their own.)  
Press the [] or [] button to bring the cursor  
to the item to be set.  
Each time the [] or [] button is pressed, the cursor  
moves.  
The cursor can be moved in the same way using the  
[] and [] buttons.  
With the cursor at the “Return” position, press the []  
button to return to the previous menu.  
6
7
Press the [] button.  
The value of the item to be set starts blinking.  
Press the [] or [] button to change the  
setting.  
The setting can be changed in the same way using the  
[] and [] buttons.  
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Basic operations  
wwControl exercised from the Multi‑Function Controller AW‑RP655  
Each time the [EXT(AF)]  
Each time the [MODE] button is pressed, the  
setting is switched between CAM and BAR.  
The [MODE] button lights up at the BAR setting.  
Jog dial (main)  
button is pressed,  
When the LCD is in the gain adjustment  
mode ([GAIN] button: MANU)  
Select the desired gain setting from GAIN  
0 dB to 18 dB. *4  
the focus setting is  
switched between auto  
focus and manual focus.  
When auto focus is  
selected, the [EXT(AF)]  
button lights.  
When the focus setting  
is switched between  
auto focusing and  
manual focusing by the  
camera, the resulting  
status (lamp on or off)  
will not be reflected in  
the button.  
This is used to switch between AUTO and  
MANU for the gain.The [GAIN] button  
lights when the AUTO setting is selected.  
When the LCD is in the gain adjustment  
mode ([GAIN] button: AUTO)  
Select the desired gain setting from AGC MAX  
GAIN 6 dB, 12 dB or 18 dB.  
When the LCD is in the pedestal adjustment  
mode  
Adjust the PEDESTAL TOTAL setting (–150 to  
+150). *5  
When the camera menu mode is established  
Perform the camera menu operations.  
For switching WHITE BAL A,  
B or ATW.  
For executing AWB.  
*1, *2  
The unit does not have  
an ABC function.  
These are used for menu operation.  
Jog dial (R)  
This is used to acquire the statuses of the camera  
and synchronize the data. *3  
For selecting the cameras  
to be operated.  
When the LCD is in the camera menu mode  
Press the jog dial (R) to cancel the setting  
change.  
*1: The AWC switch indicator blinks while the white  
*4: With this unit, the gain setting is reflected in  
increments of 3 dB in the control.  
*5: With this unit, the setting is reflected in increments  
of 15 dB in the control.  
balance is being adjusted. It goes off whether the  
AWB adjustment is completed successfully or  
unsuccessfully.  
*2: The switch lights without AWB being executed  
when the white balance mode of the main unit is  
ATW, or when the Color Bar is being displayed.  
*3: SCENE FILE, CAM/BAR, and GAINUP of each  
SCENE, as well as the W/B MODE and PED statuses  
are synchronized.  
On the camera menu, the setting is adjusted in  
range from –10 to +10.  
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Basic operations  
qwProcedure for camera menu operation (AW‑RP655)  
1
Press one of the [1] to [5] buttons of  
[CONTROL/PREVIEW MONITOR OUT SEL] to  
select the unit which is to be operated.  
6
Turn the jog dial (main) to select menu items of  
the AW‑HE50 and change the data.  
Turn the jog dial (main) when the cursor is to be moved  
up or down or the settings are to be changed.  
Press it when moving to the menu at the next lower  
hierarchical level or changing a setting at the very  
bottom hierarchical level.  
2
3
Press the [MENU] button to set the LCD panel  
display to the menu mode.  
7
Press the [MENU] button for 2 seconds to exit  
the camera menu.  
Turn the jog dial (main) until CAMERA  
SETTING appears, and press the [OK] button.  
CAMERA SETTING  
OK Key  
Notes  
pw Genlock is set using the camera menu for the  
AW‑HE50.  
4
When the scene selection menu has appeared  
on the LCD panel, select the scene to be set,  
and press the [OK] button.  
pw It may be necessary to upgrade the software version  
in order to operate an AW‑HE50 from an AW‑RP655.  
Ask your dealer for details.  
SCENE  
HALOGEN  
OK Key  
The scene names displayed on the LCD panel correlate  
with the scene files of the AW‑HE50 as shown below.  
AW‑RP655 display  
HALOGEN  
AW‑HE50 scene file  
Manual1  
FLUORESCENT  
OUTDOOR  
Manual2  
Manual3  
USER  
FullAuto  
5
When the following message appears on the  
LCD panel, press the [OK] button again.  
OPEN CAMERA MENU ?  
OK Key  
The menu of the AW‑HE50 is displayed on the monitor.  
34  
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Basic operations  
wwControl exercised from the Multi Hybrid Control Panel AW‑RP555  
Each time the [GAIN] button is  
pressed, the setting is switched in  
the sequence of GAIN AUTO   
0dB L (9dB) H (18dB), and the  
mode is displayed by the LEDs as  
The unit does not have  
an ABC function.  
shown below.  
[ON: LED lighted; OFF: LED off]  
For executing AWB. *1, *2  
GAIN  
MANU L MANU H  
button  
LED  
OFF  
OFF  
ON  
OFF  
ON  
LED  
OFF  
OFF  
OFF  
ON  
For switching the SCENE file  
(FullAuto, Manual1 to 3).  
AUTO  
0dB  
LOW  
HIGH  
Others  
ON  
OFF  
OFF  
OFF  
OFF  
For operating the camera menus.  
MENU: This operates in the same  
way as MENU on the  
ON  
camera.  
ITEM: This operates in the same  
way as ENTER on the  
camera.  
YES: This operates in the same  
way as UP on the camera.  
Each time the [MODE] button is  
pressed, the setting is switched  
between CAM and BAR.  
The [MODE] button lights up at the  
BAR setting.  
NO:  
This operates in the same  
way as DOWN on the  
camera.  
For selecting the cameras to be  
operated.  
Each time the [EXT(AF)] button  
is pressed, the focus setting is  
switched between auto focus and  
manual focus.  
When auto focus is selected, the  
[EXT(AF)] button lights.  
Shutter mode selection  
Each time this button is pressed, one of the  
shutter modes set by the controller or “shutter  
OFF” is selected.  
When the focus setting is  
switched between auto focusing  
and manual focusing by the  
camera, the resulting status (lamp  
on or off) will not be reflected in  
the button.  
The [SHUTTER] button lights up in all modes  
except shutter OFF.  
The shutter mode settings established by the  
[PRESET] buttons are as follows.  
For switching WHITE BAL A, B or ATW.  
PRESET  
No.  
PRESET  
No.  
MODE  
MODE  
1/100  
1/250  
1/500  
1/1000  
1/2000  
1/4000  
PRESET1  
PRESET2  
PRESET3  
PRESET4  
PRESET5  
PRESET6  
1/10000  
SYNCHRO‑  
SCAN  
PRESET7  
PRESET8  
ELC  
OFF  
PRESET9  
PRESET10  
*1: The lamp of the AWC switch flashes while  
automatic white balance is being executed.  
When AWB is completed successfully, the lamp  
goes off; when it is not completed successfully, it  
lights up.  
*2: The switch lights without AWB being executed  
when the white balance mode of the main unit is  
ATW, or when the Color Bar is being displayed.  
35  
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Basic operations  
qwProcedure for camera menu operation (AW‑RP555)  
1
2
Press one of the [1] to [5] buttons of  
[CONTROL] to select the unit which is to be  
operated.  
Note  
pw It may be necessary to upgrade the software version  
in order to operate an AW‑HE50 from an AW‑RP555.  
Ask your dealer for details.  
Press the [MENU] button of the AW‑RP555 for  
2 seconds.  
The camera menu of the AW‑HE50 is displayed on the  
monitor.  
3
Perform one of the following steps to select  
the menu item.  
If the [YES] button is pressed, the selection item moves  
up; if the [NO] button is pressed, it moves down.  
4
5
6
Press the [ITEM] button.  
The value of the item to be set starts blinking.  
Press the [YES] or [NO] button to change the  
setting.  
After deciding on the setting, press the [ITEM]  
button.  
The value of the item to be set is entered, and it stops  
blinking.  
7
Press the [MENU] button for 2 seconds to exit  
the camera menu.  
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Basic operations  
wwControl exercised from the Remote Camera Controller AW‑RP50  
F1  
F2  
For operating the camera menus.  
POWER  
ALARM  
F1  
CAMERA  
OSD  
CAMERA OSD:  
When this is pressed for  
2 seconds, the selected camera  
menu is displayed, overlapping  
the camera output image.  
When it is pressed for  
2 seconds while a camera  
menu is displayed, the menu is  
cleared.  
1
2
3
4
5
MENU  
STORE  
PAGE  
GAIN/PED  
R/B GAIN  
R/B PED  
AWB/ABB  
SHUTTER  
F2  
EXIT  
6
7
8
9
10  
DELETE  
DETAIL SCENE/MODE CAMERA  
SETUP  
SYSTEM  
USER1  
USER2  
PRESET MEMORY / MENU  
F1: Turn F1 to move the cursor up  
or down on the camera menu or  
change the setting.  
1
2
3
4
5
IRIS  
AUTO  
PT ACTIVE  
CAMERA STATUS / SELECTION  
Press it when moving to  
the menu at the next lower  
hierarchical level or changing  
a setting at the very bottom  
hierarchical level.  
AUTO  
TELE  
ZOOM  
LOW  
HI  
WIDE  
FOCUS/PUSH OAF  
PTZ/FOCUS SPEED  
For selecting the cameras to be operated.  
qwProcedure for camera menu operation (AW‑RP50)  
4
Press the [CAMERA OSD] button for  
2 seconds to exit the camera menu.  
1
Press one of the [CAMERA STATUS/  
SELECTION] buttons to select the unit which  
is to be operated.  
2
Press the [CAMERA OSD] button of the  
AW‑RP50 for 2 seconds.  
The camera menu of the AW‑HE50 is displayed on the  
monitor.  
3
Turn the F1 dial to select the AW‑HE50 menu  
item or change the data.  
Turn the F1 dial to move the cursor up or down or  
change the setting.  
Press it to move to the menu at the next lower  
hierarchical level or change a blinking setting at the  
very bottom hierarchical level.  
37  
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Setting the menu items  
wwSetting the menu items  
When the unit’s settings are to be selected, the menus are  
displayed on the monitor.  
wwTop Menu  
Top Menu  
The monitor is connected to the video signal output  
connector.  
The basic menu operations involve displaying sub‑menus  
from the Top Menu items, and selecting settings on the  
sub‑menus.  
Camera  
System  
Maintenance  
Scene: FullAuto  
Some sub‑menus have menu items for performing more  
detailed settings.  
For details on the basic operations to display the menus  
and change the items using the wireless remote control or  
controller (AW‑RP655, AW‑RP555 or AW‑RP50), refer to  
pages 30 to 37.  
Camera  
The “ ” and “ ” marks in the menu titles indicate the  
hierarchical level of the menu currently displayed.  
Select this to open the camera menu relating to the  
camera images.  
For instance, “  
hierarchical level whereas “  
” indicates the first  
” and  
System  
” indicate that the second hierarchical  
Select this to display the System menu used to adjust the  
genlock (external synchronization) phase or establish the  
camera output image settings.  
level is now displayed.  
Menu items accompanied by a “ ” mark indicate data  
which is stored on a scene by scene basis; menu items  
accompanied by a “ ” mark indicate data which is stored  
together for one camera regardless of the scenes.  
Maintenance  
Select this to display the Maintenance menu used to  
check the camera’s firmware version or initialize its  
settings.  
Note  
pw The Top Menu does not have a “Return” setting.  
To close the menu screen, use the controller to  
perform the operation to close the menu screen.  
For details, refer to pages 30 to 37.  
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Setting the menu items  
wwCamera screen  
(when FullAuto is selected)  
This menu is used for the camera image settings.  
wwCamera screen  
(when Manual1 to 3 is selected)  
Camera  
Camera  
Scene  
Manual1  
Contrast  
Picture  
Scene  
Contrast Level  
FullAuto  
0
Return  
Return  
Scene  
Scene  
[FullAuto, Manual1, Manual2, Manual3]  
[FullAuto, Manual1, Manual2, Manual3]  
Selected here is the shooting mode that matches the  
shooting situation.  
Refer to section on Scene in the column on the left.  
Select the mode which best suits the prevailing shooting  
conditions and the user’s preferences.  
Contrast  
Select this to display the Contrast screen to adjust the  
brightness.  
FullAuto:  
In this mode, the optimum settings and  
adjustments for the shooting conditions at  
hand are automatically established.  
When “FullAuto” has been selected, the  
detailed setting and adjustment menus  
are not displayed.  
Picture  
Select this to display the Picture screen to adjust the  
image quality.  
Two screens (Picture 1/2 and Picture 2/2) are provided for  
the image quality adjustment menu.  
Manual1 to 3: In these modes, the detailed settings and  
adjustments are established manually to  
match the prevailing shooting conditions  
and the user’s preferences.  
Return  
When the Manual1, Manual2 or Manual3  
mode has been selected, the detailed  
setting and adjustment menu for the  
mode concerned is displayed.  
Use this to return to the previous menu.  
Contrast Level [–5 to +5]  
Use the contrast level to adjust the image brightness.  
Return  
Use this to return to the previous menu.  
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Setting the menu items  
wwContrast screen  
Frame Mix [Auto, Off, 6dB, 12dB, 18dB]  
Select for frame addition (gain‑up using sensor storage)  
amount.  
Contrast  
Contrast Mode  
Contrast Level  
Shutter Mode  
Step/Synchro  
Frame Mix  
Auto  
0
----  
----  
----  
This item can be set when “Off” is selected as the  
“Shutter Mode” item setting.  
When frame addition is performed, it will appear as if the  
images are missing some frames.  
AutoF.Mix Max Gain 18dB  
AutoF. Mix Max Gain  
[0dB, 6dB, 12dB, 18dB]  
Gain  
Auto  
18dB  
AGC Max Gain  
Return  
When “Auto” for the “Contrast Mode” or “Auto” for the  
“Frame Mix” is selected, the maximum frame addition  
amount can be set.  
If frame addition is performed at the Auto setting, it will  
appear as if the images are missing some frames.  
Contrast Mode [Auto, Manual]  
This item is used to select whether the image brightness  
(contrast) is to be controlled automatically or manually.  
Gain [Auto, 0dB, 3dB, 6dB, 9dB, 12dB, 15dB, 18dB]  
The image gain is adjusted here.  
Auto:  
The iris, shutter speed and frame addition  
are controlled and the camera brightness is  
adjusted automatically.  
In locations which are too dark, adjust the gain upward;  
conversely, in locations which are too bright, adjust it  
downward.  
When “Auto” is set, the light quantity is adjusted  
automatically.  
Manual: Operations are performed using the manually  
set values.  
Contrast Level [–5 to +5]  
The noise increases when the gain is increased.  
Set here is the contrast level when the image brightness  
is adjusted.  
This item can be set when “Auto” has been selected as  
the “Contrast Mode” setting.  
AGC Max Gain [6dB, 12dB, 18dB]  
When “Auto” is selected as the “Gain” setting, the  
maximum gain‑up amount can be set.  
Shutter Mode [Off, Step, Synchro]  
Select for camera shutter speed.  
Return  
Use this to return to the previous menu.  
This item can be set when “Manual” has been selected as  
the “Contrast Mode” setting.  
Off:  
The shutter is set to OFF (so that it cannot be  
tripped).  
Step:  
The step shutter is set (the steps can be  
changed).  
Synchro: The synchro shutter is set (the setting can be  
changed continuously).  
Step/Synchro  
This is used to adjust the shutter speed in the mode  
which was selected as the “Shutter Mode” setting.  
When a higher shutter speed is selected, fast‑moving  
subjects do not become blurred easily but the images will  
be darker.  
The shutter speeds that can be set are listed below.  
When “Step” is selected as  
the “Shutter Mode”  
When “Synchro” is selected  
as the “Shutter Mode”  
1/100, 1/250, 1/500, 1/1000,  
1/2000, 1/4000, 1/10000  
60.24 Hz to max. 646.21 Hz  
(255 steps)  
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Setting the menu items  
wwPicture 1/2 screen  
Color Matrix [Normal, EBU, NTSC]  
Picture 1/2  
This item is used to load the preset color matrix data and  
compensate for the saturation and color phase.  
Chroma Level  
AWB Mode  
Detail  
Flesh Tone Mode  
Color Matrix  
DNR  
0
AWB A  
High  
Off  
EBU  
High  
DNR [Off, Low, High]  
Set here is the level of the digital noise reduction effect so  
that light, noise‑free and clear images will be output even  
at night and in other low‑brightness environments.  
When “Low” or “High” is selected, even more noise can  
be eliminated.  
However, there is an increased possibility that  
afterimages may occur.  
Return  
Return  
Chroma Level [–3 to +3]  
Use this to return to the previous menu.  
Set here is the color intensity (chroma level) of the  
images.  
AWB Mode [ATW, AWB A, AWB B]  
The white balance mode is selected here.  
Select the mode when the coloring is not natural because  
of the nature of the light source or other factors.  
If the white color serving as the reference can be  
recognized, subjects can be shot with natural coloring.  
ATW: In this mode, the white balance is compensated  
for automatically, even if changes occur in the  
light source or color temperature, by a process of  
continuous and automatic adjustment.  
AWB A, AWB B:  
When AWB A or AWB B is selected and the  
white balance is executed, the adjustment results  
obtained are stored in the memory selected.  
When AWB A or AWB B is then selected, the white  
balance stored in the selected memory can be  
recalled.  
Note  
pw When preset settings have been called from the  
AW‑RP655, the AWB mode which was set when  
the preset data was registered by the AW‑RP655  
will be called.  
Detail [Off, Low, High]  
The image detail (image sharpness) is adjusted here.  
When “Low” or “High” is selected, the detail is enhanced.  
Flesh Tone Mode [Off, Low, High]  
Set here is the flesh tone mode for displaying the  
subjects’ skin so that it appears more smoothly and  
eye‑pleasingly.  
When “Low” or “High” is selected, the effect is enhanced  
even more.  
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Setting the menu items  
wwPicture 2/2 screen  
wwSystem screen  
This menu has items that relate to the genlock phase  
adjustment and camera’s output image settings.  
Picture 2/2  
Pedestal  
DRS  
0
Off  
System  
Gamma Type  
Gamma Level  
Back Light COMP.  
Normal  
Mid  
Genlock  
Output  
Other  
Off  
Return  
Return  
Pedestal [–10 to +10]  
This item is used to adjust the black level (adjust the  
pedestal) so that the dark parts of the images are easier  
to see.  
These parts become darker when a negative setting is  
selected and, conversely, lighter when a positive setting  
is selected.  
Genlock (AW‑HE50S only)  
This displays the Genlock screen on which to perform the  
phase adjustments.  
With the AW‑HE50H, this item cannot be selected.  
Output  
DRS [Off, Low, High]  
This displays the Output screen on which to select the  
camera’s output image settings.  
Set here is the DRS function which provides just the right  
amount of compensation when images with significant  
light/dark differences are displayed.  
When “Low” or “High” is selected, the effect is enhanced  
even more.  
Other  
This displays the Other screen on which to select the  
settings for the installation status of the camera’s pan‑tilt  
head unit and operating speed as well as the settings  
relating to the other functions.  
This may make noise more perceptible with some scenes.  
Gamma Type [Off, Normal, Cinema]  
Selected here is the type of gamma curve.  
Return  
The selected setting takes effect when “Off” is selected  
as the “DRS” item setting. Normally, the “Normal” setting  
is used. When “Cinema” is selected, images giving off an  
atmosphere like movies can be shot.  
Use this to return to the previous menu.  
Gamma Level [Low, Mid, High]  
This item is used to adjust the gamma compensation  
level. The selected setting takes effect when “Off” is  
selected as the “DRS” item setting or when “Normal” is  
selected as the “Gamma Type” setting.  
When “Low” is set, the images appear sedate and  
composed. The resulting gamma curve has a gentle  
gradient in the low‑brightness areas, and the contrast is  
sharper.  
Conversely, when “High” is set, the tonal range in the dark  
area is expanded so that the images take on a lighter  
tone. The resulting gamma curve has a sharp gradient in  
the low‑brightness areas, and the contrast is softer.  
Back Light COMP. [Off, On]  
“On” or “Off” is set here for the backlight compensation  
function.  
Under backlight conditions, the function prevents  
darkening as a result of light striking the backs of  
subjects, and makes it possible to shoot images in shade  
or shadow more brightly.  
The function takes effect when “Auto” has been selected  
as the Contrast Mode, Gain or Frame Mix item setting.  
Return  
Use this to return to the previous menu.  
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Setting the menu items  
wwGenlock screen  
wwOutput screen  
(AW‑HE50S only)  
Output  
Genlock  
Format  
Down CONV. Mode  
HDMI Color  
1080i  
Squeeze  
YCbCr422  
Horizontal Phase  
Subcarrier Phase  
Coarse  
0
90°  
0
Fine  
H Phase.SC Fine Step  
1
Return  
Return  
Format [1080i, 720p, 480i]  
The video format is changed on this screen.  
For details on how to change the format, refer to  
“Changing the format” (page 45).  
Horizontal Phase [–206 to +49]  
This is used to adjust the horizontal phase during  
genlock.  
Down CONV. Mode  
Subcarrier Phase Coarse [0° to 315°]  
This is used to adjust coarsely the color phase during  
genlock.  
[Squeeze, SideCut, LetterBox]  
The down‑conversion mode is selected here.  
This setting is valid for the VBS signal output.  
When the 4:3 aspect ratio has been set  
for the monitor screen, the images are  
squeezed horizontally and extended  
Subcarrier Phase Fine [–127 to +127]  
This is used to adjust finely the color phase during  
genlock.  
vertically changing the view of the angle.  
Squeeze  
This setting is valid for the VBS signal output.  
H Phase. SC Fine Step [1 to 10]  
This is used to select the amount by which the horizontal  
phase (Horizontal Phase) is to be adjusted and by which  
the color phase (Subcarrier Phase Fine) is to be adjusted  
finely.  
With the vertical height serving as the  
reference, the parts which extend beyond  
this at the two sides are cropped changing  
the view of the angle.  
SideCut  
Return  
Use this to return to the previous menu.  
With the horizontal width serving as the  
reference, black bands are added at the  
top and bottom changing the view of the  
angle.  
LetterBox  
pwWhen output is selected for the color bar, the mode is  
fixed to Squeeze.  
If “SideCut” or “LetterBox” has been selected, the HDMI  
output will not appear for a few seconds when the color  
bar display is set to ON or OFF.  
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Setting the menu items  
HDMI Color (AW‑HE50H only)  
[RGB‑NOR, RGB‑ENH,YCbCr422,YCbCr444]  
Set here is the HDMI color output.  
p When an HDMI monitor is used, use “YCbCr422”  
under normal circumstances.  
p In cases where, for instance, HDMI (RGB) signals are  
converted and output to a DVI monitor, the settings  
required will differ depending on the color gradation  
supported by the monitor.  
RGB‑NOR The RGB output signals are output in  
the 16 to 235 range.  
RGB‑ENH The RGB output signals are output in  
the 0 to 255 range.  
p If the black parts of the images appear overexposed  
when “RGB‑NOR” has been selected, use the “RGB‑  
ENH” setting instead.  
p Conversely, if the images are displayed with a loss of  
dark detail when “RGB‑ENH” has been selected, use  
the “RGB‑NOR” setting instead.  
Note  
pw If an HDMI Color setting which is not supported by  
the monitor has been specified, the HDMI Color  
setting may be changed automatically.  
(The menu display will remain unchanged.)  
With the AW‑HE50S, this item cannot be selected.  
Return  
Use this to return to the previous menu.  
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Setting the menu items  
qwChanging the format  
When the format is changed on the Output screen from its  
current setting, the Format change check screen appears.  
Format unchanged screen  
Format change check screen  
Format  
Format  
unchanged  
Do you want to  
set Format(1080i)?  
CANCEL  
O.K.  
p The format (1080i, 720p or 480i) to be set is displayed  
within the parentheses on the screen.  
p When the cursor is moved to “O.K.on the format  
change check screen and the setting is entered, the  
Format Set screen appears for 5 seconds, and the  
format is changed.  
After the format has been changed, the display returns  
to the Output screen.  
Format Set screen  
Format(1080i)  
Set  
p The format (1080i, 720p or 480i) to be set is displayed  
within the parentheses on the screen.  
p When the cursor is moved to “CANCELon the format  
change check screen and the setting is entered, the  
Format unchanged screen appears for 5 seconds, the  
format is left unchanged, and the display returns to the  
Output screen.  
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Setting the menu items  
Digital Zoom [Disable, Enable]  
wwOther 1/2 screen  
“Enable” or “Disable” is set here for the digital zoom  
function.  
Other 1/2  
If zooming is performed toward the Tele end beyond the  
maximum position when “Enable” has been selected, the  
digital zoom can be operated continuously. Zooming will  
stop temporarily at the position where the optical zoom  
and digital zoom are switched so after it has stopped at  
this position, proceed with zooming again.  
When the setting is changed to “Disable” while already in  
the digital zoom region, the zoom will automatically move  
to the maximum position of the optical zoom.  
Install Position Desktop  
Preset Speed  
Preset Scope  
Digital Zoom  
Speed With Zoom POS.  
Focus Mode  
10  
Mode A  
Disable  
On  
Auto  
On  
Focus ADJ With PTZ.  
Return  
Speed With Zoom POS. [Off, On]  
“On” or “Off” is set here for the function used to adjust the  
camera direction’s adjustment speed in conjunction with  
the zoom magnification.  
When “On” is set, the panning and tilting operations will  
become slower in the zoom status.  
Install Position [Desktop, Hanging]  
“Desktop” or “Hanging” is selected here as the method  
used to install the unit.  
Desktop: Stand‑alone installation  
Hanging: Suspended installation  
p When “Hanging” has been selected, the top, bottom,  
left and right of the images will be reversed, and  
up/down/left/right control for panning and tilting will  
also be reversed.  
This function has no effect during preset operations.  
Focus Mode [Auto, Manual]  
“Auto” or “Manual” is set here for the focusing function.  
Auto:  
The subjects are always brought into focus  
automatically.  
Preset Speed [1 to 30]  
Manual: The focus is operated manually.  
There are 30 preset pan‑tilt operation speeds of when  
regenerating the camera direction and other information  
which are registered in the preset memory.  
Focus ADJ With PTZ. [Off, On]  
Notes  
“On” or “Off” is set here for the function which  
compensates for out‑of‑focusing when it occurs during  
panning, tilting or zooming operations at the manual  
focus setting.  
pw If a high value is selected for the Preset Speed  
setting, the image on the screen may shake when  
operation stops.  
pw When connecting the unit to the AW‑RP655 for  
use, the “DIAGONAL SPEED (P/T SETTING)”  
setting of the AW‑RP655 takes effect.  
To change the Preset Speed, change the  
AW‑RP655 setting.  
When “Off” is set, adjust the focus as required after  
zooming or set the focus to the auto mode. This item can  
be selected only when “Manual” has been selected as the  
“Focus Mode” setting.  
Return  
Use this to return to the previous menu.  
Preset Scope [Mode A, Mode B, Mode C]  
Selected here are the setting items to be recalled when  
the contents of the preset memory are regenerated.  
Mode A: Pan, Tilt, Zoom (including digital zoom), Focus,  
Iris, Gain, White‑BAL  
Mode B: Pan, Tilt, Zoom (including digital zoom), Focus,  
Iris  
Mode C: Pan, Tilt, Zoom (including digital zoom), Focus  
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Setting the menu items  
wwOther 2/2 screen  
p When menu operations cannot be performed using  
other control devices:  
Other 2/2  
1. Turn off the power of the units and devices that are  
Tally Enable  
OSD Off With Tally  
OSD Status  
Enable  
Off  
Off  
Enable  
connected.  
2. Disconnect the unit’s power cable, and plug it back  
in.  
3. Perform the operation for turning on the unit’s  
power from the wireless remote control.  
4. After changing this item, turn off the unit’s power  
and turn it back on.  
Wireless Control  
Return  
Return  
Tally Enable [Disable, Enable]  
Use this to return to the previous menu.  
“Enable” or “Disable” is set here for the function which  
turns on or turns off the tally lamp using the tally control  
signal.  
OSD Off With Tally [Off, On]  
This is used to enable or disable the function for clearing  
the OSD menu displays when the tally signal is received  
by a command or contact.  
When the tally signal is released, the original OSD menu  
displays are restored.  
OSD Status [Off, On]  
“On” or “Off” is set here for the status display which  
appears during AWB operations.  
Wireless Control [Disable, Enable]  
“Enable” or “Disable” is set here for operations conducted  
from the wireless remote control.  
The operations are enabled when the unit’s power is  
turned on from an external device other than a wireless  
remote control, and they are disabled when the power is  
turned on from a wireless remote control.  
p At the point when this item’s setting is changed, the  
new setting is not reflected in operation.  
It is reflected when the unit is set to the standby mode  
and its power is turned on.  
Follow one of the procedures below if the item’s setting  
is changed by mistake and the unit can no longer be  
operated from a wireless remote control.  
p When menu operations can be performed using  
another control device:  
First change the item using a control device capable  
of performing menu operations, and then turn off the  
unit’s power and turn it back on.  
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Setting the menu items  
wwMaintenance screen  
wwFirmware Version screen  
Maintenance  
Firmware Version  
Firmware Version  
Initialize  
CPU Software  
Camera Main  
Pan/Tilt  
Network  
V01.00  
V01.00  
V01.00  
PLD  
Camera  
Output  
V01.00  
V01.00  
Return  
Return  
Firmware Version  
CPU Software Camera Main  
This is selected to display the Firmware Version screen  
on which to check the version of the firmware used.  
This is selected to display the software version of the  
camera unit.  
Initialize  
CPU Software Pan/Tilt  
This is selected to display the Initialize screen on which to  
initialize the camera’s settings.  
This is selected to display the software version of the  
pan‑tilt unit.  
For details on operation, refer to “Concerning  
initialization” on page 49.  
CPU Software Network  
This is selected to display the software version of the  
network unit.  
Return  
Use this to return to the previous menu.  
PLD Camera  
This is selected to display the PLD version of the camera  
unit.  
PLD Output  
This is selected to display the PLD version of the output  
unit.  
Return  
Use this to return to the previous menu.  
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Setting the menu items  
qwConcerning initialization  
When “Initialize” is selected on the Maintenance screen, the  
Initialize screen appears.  
Menu settings unchanged screen  
Initialize screen  
Menu settings  
unchanged  
Initialize  
Do you want to initialize  
Menu settings?  
CANCEL  
O.K.  
Return  
p When the cursor is moved to “O.K.on the Initialize  
screen and the setting is entered, the Menu settings  
initialize screen is displayed for 5 seconds, and the  
camera settings are restored to the settings which  
were established when the camera was purchased.  
However, the Format settings (see page 43) and  
network settings are not initialized.  
When the initialization operation is completed, the  
Initialize screen is restored to the display.  
Menu settings initialized screen  
Menu settings  
initialized  
p When the cursor is moved to “CANCELon the  
Initialize screen and the setting is entered, the Menu  
settings unchanged screen is displayed for 5 seconds,  
the initialization operation is not performed, and the  
Initialize screen returns to the display.  
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Menu item table  
Factory setting  
FullAuto Manual1 to 3  
FullAuto  
Menu  
Item  
Selection items  
Top Menu Camera  
Scene  
Scene  
FullAuto, Manual1, Manual2,  
Manual3  
Contrast  
Contrast Mode  
Contrast Level  
Shutter Mode  
‑‑‑‑  
0
Auto  
0
Auto, Manual  
–5 to +5  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
Off, Step, Synchro  
Step/Synchro  
1/100, 1/250, 1/500, 1/1000,  
1/2000, 1/4000, 1/10000  
(When “Step” is  
selected as the  
“Shutter Mode”)  
Step/Synchro  
‑‑‑‑  
‑‑‑‑  
60.24Hz to 646.21Hz  
(1 to 255step)  
(When “Synchro”  
is selected as the  
“Shutter Mode”)  
Frame Mix  
AutoF.Mix Max Gain  
Gain  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
Auto, Off, 6dB, 12dB, 18dB  
0dB, 6dB, 12dB, 18dB  
18dB  
Auto  
Auto, 0dB, 3dB, 6dB, 9dB, 12dB,  
15dB, 18dB  
AGC Max Gain  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
0
18dB  
0
6dB, 12dB, 18dB  
–3 to +3  
Picture Picture 1/2 Chroma Level  
AWB Mode  
AWB A  
High  
Off  
ATW, AWB A, AWB B  
Off, Low, High  
Off, Low, High  
Normal, EBU, NTSC  
Off, Low, High  
–10 to +10  
Detail  
Flesh Tone Mode  
Color Matrix  
EBU  
High  
0
DNR  
Picture 2/2 Pedestal  
DRS  
Off  
Off, Low, High  
Off, Normal, Cinema  
Low, Mid, High  
Off, On  
Gamma Type  
Normal  
Mid  
Gamma Level  
Back Light COMP.  
Horizontal Phase  
‑‑‑‑  
System  
Genlock  
–206 to +49  
(AW‑HE50S only)  
Subcarrier Phase  
Coarse  
90°  
0° to 315°  
Fine  
0
–127 to +127  
H Phase.SC Fine Step  
Format  
1
1 to 10  
Output  
1080i  
1080i, 720p, 480i  
Squeeze, SideCut, LetterBox  
Down CONV. Mode  
Squeeze  
YCbCr422  
HDMI Color  
(AW‑HE50H only)  
RGB‑NOR, RGB‑ENH,  
YCbCr422, YCbCr444  
Other Other 1/2  
Install Position  
Preset Speed  
Preset Scope  
Digital Zoom  
Desktop  
10  
Desktop, Hanging  
1 to 30  
Mode A  
Disable  
Mode A, Mode B, Mode C  
Disable, Enable  
Off, On  
Speed With Zoom POS. On  
Focus Mode  
Focus ADJ With PTZ.  
Tally Enable  
OSD Off With Tally  
OSD Status  
Wireless Control  
CPU Software  
Camera Main  
Pan/Tilt  
Auto  
Auto, Manual  
Off, On  
‑‑‑  
Other 2/2  
Enable  
Off  
Disable, Enable  
Off, On  
Off  
Off, On  
Enable  
Disable, Enable  
Maintenance Firmware Version  
Version shipped  
Version shipped  
Version shipped  
‑‑‑‑  
‑‑‑‑  
‑‑‑‑  
Network  
PLD  
Camera  
Version shipped  
Version shipped  
CANCEL  
‑‑‑‑  
Output  
‑‑‑‑  
Initialize  
‑‑‑‑  
CANCEL, OK  
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Web setting screen  
Connect the unit and a personal computer, and establishing  
the settings on the Web browser screen.  
For details of the required personal computer  
environment, refer to page 4.  
The LAN crossover cable is used when connecting a  
personal computer directly to the unit’s LAN connector for IP  
control, and the LAN straight cable is used when making the  
connection through a switching hub.  
Select an IP address for the personal computer within the  
private address range while ensuring that it is different from  
the address of the unit.  
Set the subnet mask to the same address as the unit.  
Note  
pw If you need to change the IP address and subnet  
mask, be sure to ask your dealer to make these  
changes for you.  
Unit’s IP address and subnet mask (factory settings)  
IP address: 192.168.0.10  
Subnet mask: 255.255.255.0  
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Web setting screen  
wwMenu operations  
Start the Web browser, and enter “http://192.168.0.10/” in the [Address] box of the Web browser.  
When the IP address has been changed, the URL will also change.  
If this is the case, set the changed IP address to the URL (http://changed IP address/).  
pw The menus can be switched by selecting the buttons on the left side of the screen.  
<Control>  
<Setup>  
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Web setting screen  
p Control button / Setup button  
p Power ON button / Standby button  
Press the Control button to switch to the Control screen  
on which to control such operations as the panning,  
tilting, zooming and focusing of the camera. (See  
page 54)  
Press the Setup button to switch to the Image Adjust  
screen on which to establish the camera’s settings.  
(See page 56)  
The unit’s power is turned on when the Power ON button  
is pressed.  
When the Standby button is pressed, the unit is set to the  
standby mode.  
While the standby mode is established, the control over  
the camera’s operations exercised on the Control screen  
and both the Image button and Maintenance button on  
the Setup screen are disabled.  
When the Setup button is pressed, the login screen  
shown below is displayed.  
Note  
pw If Power ON or Standby is selected too quickly,  
the status selected and the display shown may not  
correspond.  
In a case like this, press the F5 key to restore the  
correct status display.  
When logging in for the first time, input the following  
default values.  
User name admin  
Password  
12345  
When the OK button is clicked after inputting the values,  
the screen shown below is displayed.  
Click the OK button.  
Note  
pw On the User auth. screen (see page 66), register  
the user name and password of your choice at the  
earliest possible opportunity.  
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Web setting screen  
wwControl screen  
This is the screen on which such operations as the panning, tilting, zooming and focusing of the unit can be controlled.  
p Zoom  
p Focus  
Use this to adjust the zoom (magnification)  
in the Wide direction.  
Use this to adjust the focus  
manually.  
Use this to adjust the zoom (magnification)  
to 1.0.  
Use this to adjust the focus in  
the Near direction.  
It does not work during  
automatic adjustments.  
Use this to adjust the zoom (magnification)  
in the Tele direction.  
Use this to adjust the focus in  
the Far direction.  
It does not work during  
automatic adjustments.  
When this is pressed while  
the focus is being adjusted  
manually, the focus will  
be temporarily adjusted  
automatically.  
It does not work during  
automatic adjustments.  
Use this to adjust the focus  
automatically.  
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Web setting screen  
p Control pad and its buttons  
p Preset  
To adjust the image in the horizontal  
When the preset position is selected from  
the pull‑down menu and the Move button is  
clicked, the camera direction moves to the  
preset position which was registered ahead  
of time.  
or vertical direction (panning or  
tilting), left‑click the pad and the  
buttons.  
The more the outside of the pad  
is clicked, the faster the camera  
operates. Adjustment is also possible  
by dragging the mouse.  
This is used to register the current status  
in the preset position now selected on the  
pull‑down menu.  
It does not function if “Home” has been  
selected on the pull‑down menu.  
Right‑click the pad to initiate  
zooming and focusing.  
When the top half of the pad is  
clicked in the up or down direction,  
the zoom (magnification) is adjusted  
in the Tele direction; conversely,  
when the bottom half of the pad is  
adjusted, the zoom is adjusted in the  
Wide direction.  
The camera direction moves to the preset  
position which is now selected on the  
pull‑down menu.  
The settings that are reproduced at this  
position are the settings which were  
established on the “Preset Scope” menu  
(see page 65).  
When the left half of the pad is  
clicked in the left or right direction,  
the focus is adjusted in the Near  
direction; conversely when the right  
half of the pad is adjusted, the focus  
is adjusted in the Far direction.  
The zooming can also be adjusted  
by operating the mouse wheel.  
The camera direction moves to the home  
position if “Home” has been selected on the  
pull‑down menu.  
p Brightness  
Use this to adjust the image brightness  
manually.  
Use this to make the image darker.  
It does not work during automatic  
adjustments.  
Note  
pw When the mouse is used for dragging and  
dropping from the control pad area to a position  
outside this area, the panning, tilting and other  
operations will not stop.  
Use this to make the image lighter.  
It does not work during automatic  
adjustments.  
In a case like this, click the control pad area to  
stop these operations.  
Use this to adjust the image brightness  
automatically.  
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Web setting screen  
wwSetup screen  
Pressing the Setup button switches the display to this screen on which the unit’s settings are established.  
qwBasic screen  
p Basic button  
When the Basic button is pressed, the Basic screen is  
displayed in the area on the right.  
Camera title [0 to 20 half‑size characters]  
<Initial setting: AW‑HE50>  
Input the name of the camera here.  
When the Set button is clicked, the input name appears in  
the status display area.  
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Web setting screen  
qwImage screen  
Image  
p Image  
Image adjust  
This is used to display the Image Adjust screen.  
Preset position  
This is used to display the Preset Position setting screen.  
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Web setting screen  
Image adjust screen  
When Scene is set to “FullAuto”  
When Scene is set to “Manual1 to 3”  
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Web setting screen  
The shutter speeds that can be set are listed below.  
p Scene  
[FullAuto, Manual1, Manual2, Manual3]  
Selected here is the shooting mode that matches the  
shooting situation.  
Select the mode which best suits the prevailing shooting  
conditions and the user’s preferences.  
When “Step” is selected as When “Synchro” is selected  
the “Shutter Mode”  
as the “Shutter Mode”  
1/100, 1/250, 1/500, 1/1000, 60.24 Hz to max. 646.21 Hz  
1/2000, 1/4000, 1/10000 (255 steps)  
FullAuto  
In this mode, the optimum settings and  
adjustments for the shooting conditions  
at hand are automatically established.  
When “FullAuto” has been selected, the  
detailed setting and adjustment menus  
are not displayed.  
Frame Mix [Auto, Off, 6dB, 12dB, 18dB]  
Select for frame addition (gain‑up using sensor storage)  
amount.  
This item can be set when “Off” is selected as the  
“Shutter Mode” item setting.  
When frame addition is performed, it will appear as if the  
images are missing some frames.  
Manual1 to 3 In these modes, the detailed settings and  
adjustments are established manually to  
match the prevailing shooting conditions  
and the user’s preferences.  
AutoF. Mix Max Gain  
[0dB, 6dB, 12dB, 18dB]  
When “Auto” for the “Contrast Mode” or “Auto” for the  
“Frame Mix” is selected, the maximum frame addition  
amount can be set.  
If frame addition is performed at the Auto setting, it will  
appear as if the images are missing some frames.  
When the Manual1, Manual2 or Manual3  
mode has been selected, the detailed  
setting and adjustment menu for the  
mode concerned is displayed.  
Gain [Auto, 0dB, 3dB, 6dB, 9dB, 12dB, 15dB,  
18dB]  
The image gain is adjusted here.  
In locations which are too dark, adjust the gain upward;  
conversely, in locations which are too bright, adjust it  
downward.  
When “Auto” is set, the light quantity is adjusted  
automatically.  
p Contrast  
Contrast Mode [Auto, Manual]  
This item is used to select whether the image brightness  
(contrast) is to be controlled automatically or manually.  
Auto  
The iris, shutter speed and frame addition  
are controlled and the camera brightness is  
adjusted automatically.  
The noise increases when the gain is increased.  
AGC Max Gain [6dB, 12dB, 18dB]  
When “Auto” is selected as the “Gain” setting, the  
maximum gain‑up amount can be set.  
Manual Operations are performed using the manually  
set values.  
Contrast Level [–5 to +5]  
Set here is the contrast level when the image brightness  
is adjusted.  
This item can be set when “Auto” has been selected as  
the “Contrast Mode” setting.  
Shutter Mode [Off, Step, Synchro]  
Select for camera shutter speed.  
This item can be set when “Manual” has been selected as  
the “Contrast Mode” setting.  
When a higher shutter speed is selected, fast‑moving  
subjects do not become blurred easily but the images will  
be darker.  
Off  
The shutter is set to OFF (so that it cannot be  
tripped).  
Step  
The step shutter is set (the steps can be  
changed).  
Synchro The synchro shutter is set (the setting can be  
changed continuously).  
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Web setting screen  
p Picture  
DNR [Off, Low, High]  
Set here is the level of the digital noise reduction effect so  
that light, noise‑free and clear images will be output even  
at night and in other low‑brightness environments.  
When “Low” or “High” is selected, even more noise can  
be eliminated.  
Chroma Level [–3 to +3]  
Set here is the color intensity (chroma level) of the  
images.  
However, there is an increased possibility that  
afterimages may occur.  
AWB  
This is used to execute automatic white balance (AWB) to  
set the white balance.  
Pedestal [–10 to +10]  
For details, refer to page 22.  
This item is used to adjust the black level (adjust the  
pedestal) so that the dark parts of the images are easier  
to see.  
These parts become darker when a negative setting is  
selected and, conversely, lighter when a positive setting  
is selected.  
AWB Mode [ATW, AWB A, AWB B]  
The white balance mode is selected here.  
Select the mode when the coloring is not natural because  
of the nature of the light source or other factors.  
If the white color serving as the reference can be  
recognized, subjects can be shot with natural coloring.  
DRS [Off, Low, High]  
ATW  
In this mode, the white balance is  
compensated for automatically, even if  
changes occur in the light source or color  
temperature, by a process of continuous and  
automatic adjustment.  
Set here is the DRS function which provides just the right  
amount of compensation when images with significant  
light/dark differences are displayed.  
When “Low” or “High” is selected, the effect is enhanced  
even more.  
AWB A, When AWB A or AWB B is selected and the  
AWB B white balance is executed, the adjustment  
results obtained are stored in the memory  
selected.  
This may make noise more perceptible with some scenes.  
Gamma Type [Off, Normal, Cinema]  
Selected here is the type of gamma curve.  
The selected setting takes effect when “Off” is selected  
as the “DRS” item setting. Normally, the “Normal” setting  
is used. When “Cinema” is selected, images giving off an  
atmosphere like movies can be shot.  
When AWB A or AWB B is then selected, the  
white balance stored in the selected memory  
can be recalled.  
Note  
Gamma Level [Low, Mid, High]  
pw When preset settings have been called from the  
AW‑RP655, the AWB mode which was set when  
the preset data was registered by the AW‑RP655  
will be called.  
This item is used to adjust the gamma compensation  
level. The selected setting takes effect when “Off” is  
selected as the “DRS” item setting or when “Normal” is  
selected as the “Gamma Type” setting.  
When “Low” is set, the images appear sedate and  
composed. The resulting gamma curve has a gentle  
gradient in the low‑brightness areas, and the contrast is  
sharper.  
Detail [Off, Low, High]  
The image detail (image sharpness) is adjusted here.  
When “Low” or “High” is selected, the detail is enhanced.  
Conversely, when “High” is set, the tonal range in the dark  
area is expanded so that the images take on a lighter  
tone. The resulting gamma curve has a sharp gradient in  
the low‑brightness areas, and the contrast is softer.  
Flesh Tone Mode [Off, Low, High]  
Set here is the flesh tone mode for displaying the  
subjects’ skin so that it appears more smoothly and  
eye‑pleasingly.  
When “Low” or “High” is selected, the effect is enhanced  
even more.  
Back Light COMP. [Off, On]  
“On” or “Off” is set here for the backlight compensation  
function.  
Under backlight conditions, the function prevents  
darkening as a result of light striking the backs of  
subjects, and makes it possible to shoot images in shade  
or shadow more brightly.  
Color Matrix [Normal, EBU, NTSC]  
This item is used to load the preset color matrix data and  
compensate for the saturation and color phase.  
This item can be set when “Auto” has been selected as  
the “Contrast Mode” setting.  
The function takes effect when “Auto” has been selected  
as the Contrast Mode, Gain or Frame Mix item setting.  
This is used to close this panel.  
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Web setting screen  
Preset position setting screen  
p Preset  
p Zoom  
Use this to adjust the zoom (magnification)  
in the Wide direction.  
Use this to adjust the zoom (magnification)  
to 1.0.  
This selects the preset position to be  
operated from the pull‑down menu.  
Use this to adjust the zoom (magnification)  
in the Tele direction.  
This is used to register the current status  
in the preset position now selected on the  
pull‑down menu.  
It does not function if “Home” has been  
selected on the pull‑down menu.  
p Focus  
The camera direction moves to the preset  
position which is now selected on the  
pull‑down menu.  
The settings that are reproduced at this  
position are the settings which were  
established on the “Preset Scope” menu  
(see page 65).  
The camera direction moves to the home  
position if “Home” has been selected on the  
pull‑down menu.  
Use this to adjust the focus  
manually.  
Use this to adjust the focus in  
the Near direction.  
It does not work during  
automatic adjustments.  
Use this to adjust the focus in  
the Far direction.  
It does not work during  
automatic adjustments.  
When this is pressed while  
the focus is being adjusted  
manually, the focus will  
be temporarily adjusted  
automatically.  
It does not work during  
automatic adjustments.  
Use this to adjust the focus  
automatically.  
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Web setting screen  
p Brightness  
p Limitation Setting  
This establishes the up, down, left and right limit settings  
of the pan‑tilt head.  
First, move the pan‑tilt head to the position where the  
limit is to be set, and press the corresponding button  
below to set the direction (up, down, left or right) in which  
the limit is to be set.  
Use this to adjust the image brightness  
manually.  
Use this to make the image darker.  
It does not work during automatic  
adjustments.  
Use this to make the image lighter.  
It does not work during automatic  
adjustments.  
After each setting has been selected, press the Set  
button to enter the setting.  
Use this to save the current position as  
the upward limit.  
Tilt Up  
Use this to adjust the image brightness  
automatically.  
Use this to save the current position as  
the downward limit.  
Tilt Down  
Use this to save the current position as  
the leftward limit.  
Pan Left  
p Control pad and its buttons  
Use this to save the current position as  
the rightward limit.  
To adjust the image in the horizontal  
or vertical direction (panning or  
tilting), left‑click the pad and the  
buttons.  
Pan Right  
Use this to enable or disable the limit  
Set/Reset  
setting in each direction.  
The more the outside of the pad  
is clicked, the faster the camera  
operates. Adjustment is also possible  
by dragging the mouse.  
Right‑click the pad to initiate  
zooming and focusing.  
This is used to close this panel.  
When the top half of the pad is  
clicked in the up or down direction,  
the zoom (magnification) is adjusted  
in the Tele direction; conversely,  
when the bottom half of the pad is  
adjusted, the zoom is adjusted in the  
Wide direction.  
When the left half of the pad is  
clicked in the left or right direction,  
the focus is adjusted in the Near  
direction; conversely when the right  
half of the pad is adjusted, the focus  
is adjusted in the Far direction.  
The zooming can also be adjusted  
by operating the mouse wheel.  
Note  
pw When the mouse is used for dragging and  
dropping from the control pad area to a position  
outside this area, the panning, tilting and other  
operations will not stop.  
In a case like this, click the control pad area to  
stop these operations.  
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Web setting screen  
System  
This menu has items that relate to the genlock phase adjustment and camera’s output image settings.  
p Genlock (AW‑HE50S only)  
This item’s setting is reflected immediately.  
Subcarrier Phase Fine [–127 to +127]  
This is used to adjust finely the color phase during  
genlock.  
Horizontal Phase [–206 to +49]  
This is used to adjust the horizontal phase during  
genlock.  
This setting is valid for the VBS signal output.  
Subcarrier Phase Coarse  
[0° to 315°]  
This is used to adjust coarsely the color phase during  
genlock.  
This setting is valid for the VBS signal output.  
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Web setting screen  
p Output  
HDMI Color (AW‑HE50H only)  
[RGB‑NOR, RGB‑ENH,YCbCr422,YCbCr444]  
Set here is the HDMI color output.  
This item’s setting is reflected when the Set button is  
pressed.  
p When an HDMI monitor is used, use “YCbCr422”  
under normal circumstances.  
p In cases where, for instance, HDMI (RGB) signals are  
converted and output to a DVI monitor, the settings  
required will differ depending on the color gradation  
supported by the monitor.  
Format [1080i, 720p, 480i]  
The video format is changed on this screen.  
Down CONV. Mode  
[Squeeze, SideCut, LetterBox]  
The down‑conversion mode is selected here.  
RGB‑NOR The RGB output signals are output in  
the 16 to 235 range.  
When the 4:3 aspect ratio has been set  
for the monitor screen, the images are  
squeezed horizontally and extended  
RGB‑ENH The RGB output signals are output in  
the 0 to 255 range.  
vertically changing the view of the angle.  
p If the black parts of the images appear overexposed  
when “RGB‑NOR” has been selected, use the “RGB‑  
ENH” setting instead.  
Squeeze  
p Conversely, if the images are displayed with a loss of  
dark detail when “RGB‑ENH” has been selected, use  
the “RGB‑NOR” setting instead.  
With the vertical height serving as the  
reference, the parts which extend beyond  
this at the two sides are cropped changing  
Note  
the view of the angle.  
pw If an HDMI Color setting which is not supported by  
the monitor has been specified, the HDMI Color  
setting may be changed automatically.  
SideCut  
(The menu display will remain unchanged.)  
With the horizontal width serving as the  
reference, black bands are added at the top  
and bottom changing the view of the angle.  
With the AW‑HE50S, this item cannot be selected.  
LetterBox  
pwWhen output is selected for the color bar, the mode is  
fixed to Squeeze.  
If “SideCut” or “LetterBox” has been selected, the HDMI  
output will not appear for a few seconds when the color  
bar display is set to ON or OFF.  
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Web setting screen  
p Other  
Digital Zoom [Disable, Enable]  
“Enable” or “Disable” is set here for the digital zoom  
function.  
This item’s setting is reflected when the Set button is  
pressed.  
If zooming is performed toward the Tele end beyond the  
maximum position when “Enable” has been selected, the  
digital zoom can be operated continuously. Zooming will  
stop temporarily at the position where the optical zoom  
and digital zoom are switched so after it has stopped at  
this position, proceed with zooming again.  
When the setting is changed to “Disable” while already in  
the digital zoom region, the zoom will automatically move  
to the maximum position of the optical zoom.  
Install Position [Desktop, Hanging]  
“Desktop” or “Hanging” is selected here as the method  
used to install the unit.  
Desktop Stand‑alone installation  
Hanging Suspended installation  
p When “Hanging” has been selected, the top, bottom,  
left and right of the images will be reversed, and  
up/down/left/right control for panning and tilting will  
also be reversed.  
Speed With Zoom POS. [Off, On]  
“On” or “Off” is set here for the function used to adjust the  
camera direction’s adjustment speed in conjunction with  
the zoom magnification.  
Preset Speed [1 to 30]  
There are 30 preset pan‑tilt operation speeds of when  
regenerating the camera direction and other information  
which are registered in the preset memory.  
When “On” is set, the panning and tilting operations will  
become slower in the zoom status.  
This function has no effect during preset operations.  
Notes  
Focus Mode [Auto, Manual]  
pw If a high value is selected for the Preset Speed  
setting, the image on the screen may shake when  
operation stops.  
pw When connecting the unit to the AW‑RP655 for  
use, the “DIAGONAL SPEED (P/T SETTING)”  
setting of the AW‑RP655 takes effect.  
To change the Preset Speed, change the  
AW‑RP655 setting.  
“Auto” or “Manual” is set here for the focusing function.  
Auto  
The subjects are always brought into focus  
automatically.  
Manual The focus is operated manually.  
Focus ADJ With PTZ. [Off, On]  
“On” or “Off” is set here for the function which  
compensates for out‑of‑focusing when it occurs during  
panning, tilting or zooming operations at the manual  
focus setting.  
Preset Scope [Mode A, Mode B, Mode C]  
Selected here are the setting items to be recalled when  
the contents of the preset memory are regenerated.  
When “Off” is set, adjust the focus as required after  
zooming or set the focus to the auto mode. This item can  
be selected only when “Manual” has been selected as the  
“Focus Mode” setting.  
Mode A Pan, Tilt, Zoom (including digital zoom),  
Focus, Iris, Gain, White‑BAL  
Mode B Pan, Tilt, Zoom (including digital zoom),  
Focus, Iris  
Tally Enable [Disable, Enable]  
“Enable” or “Disable” is set here for the function which  
turns on or turns off the tally lamp using the tally control  
signal.  
Mode C Pan, Tilt, Zoom (including digital zoom),  
Focus  
OSD Status [Off, On]  
“On” or “Off” is set here for the status display which  
appears during AWB operations.  
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Web setting screen  
qwUser mng.  
The authorization of those users who can access the camera from a PC or AW‑RP50 and those IP addresses, from which the  
camera can be accessed, is registered on this screen in order to restrict any other access.  
The screen itself consists of two tabs, “User auth.and “Host auth”.  
User auth. screen  
p User auth.  
p Access level  
<Initial setting: Off>  
<Initial setting: 2. Camera control>  
Select one of the following settings as the user access  
level.  
User authorization is set to “On” or “Off” here.  
Enter the setting using the Set button.  
Enter the setting using the Set button.  
1. Administrator  
This access level allows the user to  
perform all the unit’s operations.  
p User name [1 to 32 half‑size characters]  
<Initial setting: blank>  
2. Camera control This access level allows only  
Control screen operations to be  
performed.  
The user name is input here.  
Enter the setting using the Set button.  
p Password  
p Retype password [4 to 32 half‑size characters]  
p User check  
<Initial setting: blank>  
A pull‑down menu can be opened here, and the  
registered users checked.  
The password is input here.  
Enter the setting using the Set button.  
A registered user is indicated in the form of “Registered  
user name [Access level]”.  
(Example: admin[1])  
To delete a registered user, select the user to be deleted,  
and click the Delete button on the right.  
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Web setting screen  
Host auth. screen  
p Host auth.  
p Access level  
<Initial setting: Off>  
<Initial setting: 2. Camera control>  
Select one of the following settings as the host access  
level.  
Host authorization is set to “On” or “Off” here.  
1. Administrator  
p IP address  
2. Camera control  
<Initial setting: blank>  
The IP address of the PC from which access to the  
camera is allowed is input here.  
The host name cannot be input as the IP address.  
For details on the access level, refer to page 66.  
p Host check  
A pull‑down menu can be opened here, and the IP  
addresses of the registered hosts checked.  
A host is indicated in the form of “Registered IP address  
[Access level]”.  
(Example: 192.168.0.21 [1])  
To delete a registered host (IP address), select the host  
to be deleted, and click the Delete button on the right.  
pw When the “IP address/subnet mask length” is input,  
the PCs which are allowed to access the camera can  
be restricted on a subnet by subnet basis.  
If, for instance, “192.168.0.1/24” has been input and  
the “2. Camera control” setting has been selected as  
the access level setting, the PCs from “192.168.0.0” to  
“192.168.0.255” will be able to access the camera at  
the “2. Camera control” access level.  
pw When an already registered IP address is input and  
the Set button is clicked, the host information will be  
overwritten.  
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Web setting screen  
qwServer  
This screen has items that relate to the NTP server addresses, port numbers and other NTP server settings.  
NTP screen  
p Time adjustment  
p NTP port [1 to 65535]  
<Initial setting: Off>  
<Initial setting: 123>  
Select one of the following settings as the time  
adjustment method.  
The port number of the NTP server is input here.  
The time is adjusted by the method selected here and  
used as the unit’s standard time.  
p Time adjustment interval  
<Initial setting: 1h>  
Off  
The time is counted from 0:00 on  
January 1, 1990 as the unit’s startup  
time.  
The interval (1 to 24 hours in 1‑hour increments) for  
acquiring the time from the NTP server and updating the  
time is selected here.  
Synchronization The time automatically adjusted in  
with NTP server synchronization with the NTP server  
is used as the unit’s standard time.  
p Time zone  
<Initial setting: (GMT ‑08:00) Pacific Time (US &  
Canada), Tijuana>  
Select the time zone that corresponds with the region in  
which the unit is going to be used.  
p NTP server address  
[1 to 63 half‑size characters]  
<Initial setting: blank>  
The host name or IP address of the NTP server is input  
here.  
Note  
pw To input the “NTP server address” host name, the  
DNS setting must be selected on the Network  
screen (see page 70) of the Network settings.  
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Web setting screen  
qwNetwork  
This screen has items that relate to the network settings, DDNS (Dynamic DNS) and SNMP (Simple Network Management  
Protocol).  
It consists of the three tabs of “Network”, “DDNS” and “SNMP”.  
Network screen  
p IP network  
IP address  
<Initial setting: 192.168.0.10>  
DHCP  
<Initial setting: Off>  
Input the unit’s IP address here when the DHCP function  
is not going to be used. Input an address that will not  
duplicate an existing IP address which has been set for a  
PC or another network camera.  
Whether the DHCP function is to be used is set by  
selecting “On” or “Off” here. Set the DHCP server in such  
a way that the same IP address cannot be used by PCs  
without the DHCP function or by other network cameras.  
For details on the server settings, consult your network  
administrator.  
pw Multiple IP addresses cannot be used even when the  
DHCP function is used.  
For details on the DHCP server settings, consult your  
network administrator.  
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Web setting screen  
Subnet mask  
HTTP port [1 to 65535]  
<Initial setting: 255.255.255.0>  
Input the unit’s subnet mask here if the DHCP function is  
not going to be used.  
<Initial setting: 80>  
The port number is allocated here separately.  
The following port numbers are used by the unit therefore  
cannot be used.  
Default gateway  
Port numbers already used  
<Initial setting: 192.168.0.1>  
Input the unit’s default gateway if the DHCP function is  
not going to be used.  
20, 21, 23, 25, 42, 53, 67, 68, 69,  
110, 123, 161, 162, 554, 995, 10669, 10670,  
59000 to 59999, 60000 to 61000  
Line speed  
pw Multiple IP addresses cannot be used for the default  
gateway even when the DHCP function is used.  
For details on the DHCP server settings, consult your  
network administrator.  
<Initial setting: Auto>  
Select one of the following data line speeds.  
Normally, it is recommended that the “Auto” default  
setting be used.  
Auto  
The line speed is set automatically.  
DNS  
100 M‑Full The line speed is set to 100 Mbps full  
duplex.  
<Initial setting: Manual>  
Whether the DNS server address is to be acquired  
automatically (Auto) or manually (Manual) is input here.  
If “Manual” has been selected, the DNS settings must be  
established.  
If “Auto” is selected when the DHCP function is going  
to be used, the DNS server address is acquired  
automatically.  
100 M‑Half The line speed is set to 100 Mbps half  
duplex.  
10 M‑Full The line speed is set to 10 Mbps full duplex.  
10 M‑Half The line speed is set to 10 Mbps half duplex.  
FTP access to camera  
<Initial setting: Forbid>  
For further details, consult your system administrator.  
Whether FTP access to the camera is to be allowed is set  
by selecting “Allow” or “Forbid”.  
Primary server address  
Secondary server address  
<Initial setting: blank>  
Input the IP address of the DNS server if the “Manual”  
setting has been selected for “DNS”.  
For details on the IP address of the DNS server, consult  
your system administrator.  
Bandwidth control(bit rate)  
<Initial setting: Unlimited>  
Select one of the following data bandwidth settings.  
Unlimited  
64 kbps  
384 kbps  
512 kbps  
768 kbps  
1024 kbps  
2048 kbps  
4096 kbps  
8192 kbps  
128 kbps  
256 kbps  
Easy IP Setup accommodate period  
<Initial setting: Unlimited>  
Select “20min” or “Unlimited” as the time for enabling the  
operation of the network settings from the Easy IP Setup  
Software.  
20min  
The setting operations from the Easy IP  
Setup Software are enabled for 20 minutes  
after the camera has started operating.  
Unlimited The setting operations from the Easy IP  
Setup Software are enabled at all times.  
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Web setting screen  
DDNS screen  
Use DHCP to acquire the global IP address.  
The DDNS function must be set in order to access the unit over the Internet.  
When using the DDNS function, access the unit using the “address of host name.nmdns.net” which was registered in the DDNS  
server. To use the DDNS function, a connection with a dedicated DDNS server is required.  
p DDNS  
p Password [0 to 32 half‑size characters]  
<Initial setting: blank>  
<Initial setting: Off>  
Whether the DDNS function is to be used is selected by  
setting “On” or “Off”.  
Input here the password for accessing the DDNS server.  
p Access interval  
p Host name [1 to 64 half‑size characters]  
<Initial setting: blank>  
<Initial setting: 1h>  
Select one of the settings below to be used as the access  
interval in which the IP address and host name are  
checked with the DDNS server.  
Input here the host name to be used.  
1min  
10min  
30min  
1h  
1 minute  
10 minutes  
30 minutes  
1 hour  
p User name [1 to 32 half‑size characters]  
<Initial setting: blank>  
Input here the user name (log‑in name) for accessing the  
DDNS server.  
6h  
6 hours  
24h  
24 hours  
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Web setting screen  
SNMP screen  
The settings related to the SNMP function are selected on this screen.  
When the SNMP manager is used for the connection, the unit’s statuses can be checked.  
When the SNMP function is to be used, consult with your network administrator.  
p Community [0 to 32 half‑size characters]  
<Initial setting: blank>  
p Location [0 to 32 half‑size characters]  
<Initial setting: blank>  
Input here the community name which is to be monitored.  
Input here the location where the unit has been installed.  
Note  
p Contact [0 to 255 half‑size characters]  
<Initial setting: blank>  
pw When using the SNMP function, be absolutely sure  
to input the community name.  
Input here the email address or telephone number of the  
administrator.  
This function cannot be used if the community  
name field is left blank.  
p System name [0 to 32 half‑size characters]  
<Initial setting: blank>  
Input here the system name for controlling the unit using  
the SNMP function.  
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Web setting screen  
qwMaintenance  
Among the various maintenance operations performed on this screen are system log checks, system version upgrading and  
initialization of the unit.  
The screen itself consists of five tabs: “System log”, “Upgrade”, “Default reset”, “Back up” and “Other”.  
System log screen  
A maximum of a hundred system logs can be stored in the unit’s internal memory.  
When this maximum number has been exceeded, the old logs are overwritten successively by the new logs.  
The logs are cleared when the unit’s power is turned off.  
p No  
p Error description  
The running numbers of the system logs are displayed  
Details of the error logs are displayed here.  
For further details on the system logs, refer to page 79.  
here.  
p Time & date  
The times and dates when the logs were generated are  
displayed here.  
The 24‑hour system is used to display this information.  
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Web setting screen  
Upgrade screen  
On this screen, it is possible to check the unit’s software versions and upgrade them to the latest versions.  
For details on the software used for version upgrading, consult your dealer.  
The “Model no., “MAC address”, “Serial no., “Firmware version” and other information about the unit is displayed.  
1
After consulting with your dealer, download  
the latest software to the hard disk of your  
personal computer.  
4
5
Click the radio button underneath, and after  
the software version has been upgraded,  
select whether to initialize the data.  
Note  
pw No spaces or full‑size characters can be used for  
the directory in which the software will be stored.  
pw Judge whether or not to initialize the data after  
reading through the Readme file which accompanies  
the software.  
2
3
Select the software to be upgraded by clicking  
the [Camera Main] or [Network] radio button.  
Click the Execute button.  
The software version is upgraded, and the screen on  
which to check data initialization is displayed.  
If the data is not going to be initialized after the version  
has been upgraded, the check screen is not displayed.  
After upgrading the software version, be absolutely sure  
to delete the temporary Internet files.  
Click the Browse button, and specify the  
downloaded software.  
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Web setting screen  
Notes  
pw Use the personal computer on the same subnet as  
the camera to upgrade the software version.  
pw Before using the version upgrading software, be  
absolutely sure to check the precautions to be  
observed with your dealer, and follow the dealer’s  
instructions.  
pw Use the following files specified by Panasonic as  
the software used for version upgrading.  
Camera Main bin files  
Network  
img files  
pw Be absolutely sure to write the filenames as below  
(see *) for the files of the software used for version  
upgrading.  
Camera Main he50_cameramain_xxxxx.bin*  
Network  
he50_network_xxxxx.img*  
*: Enter the software version in the “xxxxx” part.  
pw Do not turn off the unit’s power while a software  
version is being upgraded.  
pw While a software version is being upgraded, do not  
attempt to execute any other operations until the  
version has been upgraded.  
pw Even when “Reset the settings to the defaults  
after completing the upgrade” has been selected,  
the network‑related data listed below will not be  
initialized.  
· DHCP On/Off  
· IP address  
· Subnet mask  
· Default gateway  
· HTTP port  
· Line speed  
· Bandwidth control (bit rate)  
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Web setting screen  
Default reset screen  
The unit’s setting data and HTML files are initialized and the unit is restarted on this screen.  
p Reset to the default  
p Reset to the default and load the default HTML  
(Except the network settings)  
When the Execute button is clicked, the unit’s settings are  
returned to their defaults.  
However, the network‑related settings are not initialized.  
(See page 75)  
files  
When the Execute button is clicked, the unit’s settings  
and HTML files are returned to their defaults.  
However, the network‑related settings are not initialized.  
(See page 75)  
When the initialization operation is started, no operations  
can be undertaken for about 2 minutes.  
When the initialization operation is started, no operations  
can be undertaken for about 2 minutes.  
p
Load the default HTML files (setup menu)  
When the Execute button is clicked, the HTML files are  
returned to their defaults.  
When the initialization operation is started, no operations  
can be undertaken for about 2 minutes.  
p Reboot  
When the Execute button is clicked, the unit is rebooted.  
After the unit has been rebooted, no operations can be  
undertaken for about 2 minutes as is the case when the  
unit’s power is turned on.  
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Web setting screen  
Back up screen  
On this screen, the unit’s settings can be saved to a personal computer or settings saved in a personal computer can be loaded  
into the unit for use.  
p Download  
p Upload  
The unit’s settings are saved in the personal computer.  
After displaying the save destination dialog box using the  
Execute button, specify the save destination folder.  
The unit’s setting files, which were saved in the personal  
computer by the download function, are uploaded.  
Click the Browse button to display the dialog box, and  
specify the saved file.  
Listed below are the settings to be saved.  
• Scene FullAuto settings  
• Scene Manual1 settings  
• Scene Manual2 settings  
• Scene Manual3 settings  
• System settings  
Notes  
pw Use the files downloaded by the unit as the data to  
be used for uploading.  
Do not change the extension (.dat) of the files  
which have been downloaded.  
pw Do not turn off the unit’s power while downloading  
or uploading is underway.  
• Preset settings  
pw Do not attempt to perform any operations while  
downloading or uploading is underway. Instead, wait  
until the downloading or uploading is completed.  
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Web setting screen  
Other screen  
The images output from the unit can be switched between camera images and color bars on this screen.  
p CAM/BAR  
Camera The unit’s output images are switched to  
“camera images”.  
Colorbar The unit’s output images are switched to  
“color bar”.  
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System log displays  
DDNS‑related error displays  
Category  
Display  
Description of error  
Connection error  
No response from the DDNS server.  
pw A mistake may have been made in specifying the DDNS  
server.  
Check the DDNS settings again.  
pw The DDNS server may be down.  
Consult your network administrator.  
User name or password isn't correct. pw The user name or password may be incorrect.  
Check the DDNS settings again.  
IP address update failed.  
Undefined error.  
pw An IP address update error has occurred in the DDNS  
server.  
Consult your network administrator.  
Internal error  
pw A problem has occurred in the DDNS function.  
Check the DDNS settings again.  
NTP‑related error displays  
Category  
Display  
Description of error  
Connection error  
No response from the NTP server.  
pw The IP address of the server may be incorrect.  
Check the server’s IP address settings again.  
pw The NTP server may be down.  
Consult your server administrator.  
Internal error  
Undefined error.  
pw A problem has occurred in the NTP function.  
Check the NTP settings again.  
Successful  
NTP update succeeded.  
pw The time has been updated successfully.  
NTP‑based time  
synchronization  
Login‑related displays  
Category  
Display  
Description of error  
Login  
(User name or IP address)  
pw If user authorization has been set, the name of the user who  
has logged onto the unit is displayed.  
pw If host authorization has been set, the IP address of the user  
who has logged onto the unit is displayed.  
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Limiters  
This unit comes with settings (referred to as “limiters”) that  
restrict the panning and tilting movement ranges.  
Depending on where the unit has been installed, a subject  
which the user does not wish to be shot may be present in  
the movement ranges.  
In a case like this, the unit’s shooting range can be limited  
by setting the limiters at the positions just before the subject  
which the user does not wish to be shot.  
The positions of four limiters — namely, the upper, lower,  
left‑most and right‑most limits of the travel range — can be  
set.  
Once they have been set, the positions will not be lost even  
after the power has been turned off.  
The limiters can be set or released both by the wireless  
remote control and controller or web setting screen.  
Whatever was set or released last takes precedence.  
For the controller operations, refer to the Operating  
Instructions of the controller.  
The settings of the limiters using the wireless remote control  
will be described here.  
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Setting/releasing the limiters  
wwBasic limiter operations  
wwSetting the limiters  
The limiter positions can be set by following the steps below.  
When the position is set, the tally lamp blinks once.  
1
Press the [MENU] button.  
Tap the button (rather than pressing it). When it is  
pressed for 2 seconds, a menu will appear.  
If this happens, press the [MENU] button again for  
2 seconds to clear the menu.  
1
Press one of the [CAM1] to [CAM4] buttons to  
select the unit.  
Then start again from step 1.  
pw Setting the upper limit position of the movement  
range  
Press the [] or [] button of the wireless remote  
control to turn the unit as far as the position which  
will serve as the upper limit.  
Next, perform the steps in “Basic limiter operations”.  
(Press the [MENU] button quickly and then press  
the [] button for 2 seconds while holding down the  
[PRESET] button.)  
2
Press the [], [], [] or [] button for  
2 seconds while holding down the [PRESET]  
button.  
The limiter for the upper limit, lower limit, left limit or  
right limit is set (or released) using these direction  
buttons, respectively.  
The tally lamp will blink at this time.  
When a limiter is set, it blinks once; when a limiter is  
released, it blinks twice.  
If any other button was operated between steps 1 and  
2, start again from step 1.  
pw Setting the lower limit position of the movement  
range  
Press the [] or [] button of the wireless remote  
control to turn the unit as far as the position which  
will serve as the lower limit.  
Next, perform the steps in “Basic limiter operations”.  
(Press the [MENU] button quickly and then press  
the [] button for 2 seconds while holding down the  
[PRESET] button.)  
pw Setting the left‑most limit position of the  
movement range  
Press the [] or [] button of the wireless remote  
control to turn the unit as far as the position which  
will serve as the left‑most limit.  
Next, perform the steps in “Basic limiter operations”.  
(Press the [MENU] button quickly and then press  
the [] button for 2 seconds while holding down the  
[PRESET] button.)  
pw Setting the right‑most limit position of the  
movement range  
Press the [] or [] button of the wireless remote  
control to turn the unit as far as the position which  
will serve as the right‑most limit.  
Next, perform the steps in “Basic limiter operations”.  
(Press the [MENU] button quickly and then press  
the [] button for 2 seconds while holding down the  
[PRESET] button.)  
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Setting/releasing the limiters  
wwReleasing the limiters  
The limiter positions that are set can be released by  
following the steps below.  
wwResetting the limiters  
To reset the limiters, the currently established settings must  
be released.  
When the position is released, the tally lamp blinks twice.  
The limiter positions that are set can be reset by following  
the steps below.  
1
2
Press one of the [CAM1] to [CAM4] buttons to  
select the unit.  
1
2
Release the settings of the limiter positions to  
be reset by following the steps in “Releasing  
the limiters”.  
Release the limiters by taking the steps below.  
Set the limiter positions by following the steps  
in “Setting the limiters”.  
pw Releasing the upper limit position of the  
movement range  
Perform the steps in “Basic limiter operations”.  
(Press the [MENU] button quickly and then press  
the [] button for 2 seconds while holding down the  
[PRESET] button.)  
pw Releasing the lower limit position of the  
movement range  
Perform the steps in “Basic limiter operations”.  
(Press the [MENU] button quickly and then press  
the [] button for 2 seconds while holding down the  
[PRESET] button.)  
pw Releasing the left‑most limit position of the  
movement range  
Perform the steps in “Basic limiter operations”.  
(Press the [MENU] button quickly and then press  
the [] button for 2 seconds while holding down the  
[PRESET] button.)  
pw Releasing the right‑most limit position of the  
movement range  
Perform the steps in “Basic limiter operations”.  
(Press the [MENU] button quickly and then press  
the [] button for 2 seconds while holding down the  
[PRESET] button.)  
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Safe mode  
wwConcerning the safe mode  
The unit is equipped with a safe mode for protection from  
damage.  
When a safe mode is established, some or all of operations  
will no longer be accepted.  
Trouble‑triggered safe mode  
When the unit has detected trouble, the “trouble‑triggered  
safe mode” is established: In this mode, the unit’s  
functions are shut down and then the unit is returned  
to its regular status in about 30 seconds after it has  
been started up again or the initial setting operation is  
performed.  
(When the unit has detected trouble again, the “trouble‑  
triggered safe mode” will be established again.)  
Note  
pw The output of pictures might be suspended when  
the safe mode is established.  
In this case, the output of pictures will be restarted  
about 5 to 10 seconds later.  
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Notes on Windows Vista® / Windows® 7  
When using Microsoft® Windows Vista® or Microsoft® Windows® 7, symptoms described in this document may happen.  
If any of them occurred, follow the instructions to solve each problem.  
The symptoms that happen when using Windows Vista® may also happen when using Windows® 7.  
If using Windows 7, refer to the section “Precautions when using Windows Vista” in addition to the section “Precautions when  
using Windows 7” in this document.  
p This document describes solutions for administrators.  
p If necessary, install the viewer software.  
(Refer to the Operating Instructions of each device for details on how to install the viewer software.)  
p Descriptions in this document are based on operation check by Panasonic System Networks Co., Ltd.  
Possible symptoms may vary depending on platforms or operating system versions, etc.  
wwSystem requirements for a PC  
Refer to the section “System requirements for a PC” in the installation guide or Operating Instructions provided with the product  
to be used for further information about the recommended specifications of a PC.  
In case there are no descriptions of Windows Vista® or Windows® 7, refer to the following.  
CPU  
Intel® CoreTM 2 Duo 2.4 GHz or faster  
1 GB or more  
Memory  
Network interface  
Monitor  
10BASE‑T/100BASE‑TX 1 port  
1024 768 pixels or more, 24‑bit True color or better  
Windows® 7 Professional 64‑bit*1  
OS and web browser  
Windows® Internet Explorer® 8.0*2  
Windows® Internet Explorer® 7.0  
Windows® 7 Professional 32‑bit*1  
Windows Vista® Business SP1 32‑bit  
*1: Windows® XP compatibility mode is unavailable.  
*2: Internet Explorer® 8.0 64‑bit version is unavailable.  
wwTrademarks and Registered Trademarks  
pw Microsoft, Windows, Windows Vista, and Internet Explorer are registered trademarks of Microsoft Corporation in the United  
States and other countries.  
pw Intel and Intel Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries.  
Trademarks and registered trademarks are abbreviated in the subsequent descriptions in this document.  
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Notes on Windows Vista® / Windows® 7  
wwPrecautions when using Windows Vista  
Symptom 1  
pw When accessing the web browser, the following message is displayed on the information bar.  
“Pop‑up blocked. To see this pop‑up or additional options, click here…”  
Solution  
Add the IP address of the product to “Trusted sites”, and perform the security setting.  
1 Start up the web browser, and click “Internet Options” on the Tools menu.  
2 Click the [Security] tab. Then, select the “Trusted sites”.  
(Refer to the screenshot.)  
3 Select “Low” for “Security level for this zone”. If the lower setting is selected, the  
security level of PC will go down.  
4 Click the [Sites] button to open the “Trusted sites” window.  
5 Enter the IP address in the textbox “Add this website to the zone:”, and click the  
[Add] button.  
Note: Make sure “Require server verification (https:) for all sites in this zone” is  
unchecked. (Refer to the screenshot.)  
6 After adding all IP addresses, click the [Close] button to close the “Trusted Sites”  
window.  
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Notes on Windows Vista® / Windows® 7  
Symptom 2  
pw Easy IP Setup Software does not display the detected IP address.  
Solution  
Check the firewall settings. If firewall is activated, add the web browser or Easy IP Setup Software to the [Exceptions] tab on  
the “Windows Firewall Settings” menu.  
1 Open the control panel, and click “Security”.  
2 Click “Allow a program through Windows Firewall” of “Windows Firewall”. (Refer to the screenshot.)  
3 Click the [Continue] button on the “User Account Control” window.  
Click the [Exceptions] tab on the “Windows Firewall Settings” windows.  
If H.264 images or MPEG‑4 images are not displayed in real time, check “Internet  
Explorer”. If the Easy IP Setup Software does not display the detected IP address,  
check “EasyIPSetup.exe”. (Refer to the screenshot.)  
4 Click the [OK] button.  
Symptom 3  
pw When starting the Easy IP Setup Software, a message is displayed to request the password of administrator.  
pw When exiting the Easy IP Setup Software, the message “This program might not have installed correctly” is displayed.  
Solution  
Turn off User Account Control (UAC) from the control panel of Windows Vista.  
1 Open the control panel, and click “User Accounts”.  
2 Select “User Accounts” from “User Accounts”.  
3 Click “Turn User Account Control On or Off”.  
4 Click the [Continue] button on the “User Account Control”  
window.  
5 Uncheck “Use User Account Control (UAC) to help protect your  
computer”. (Refer to the screenshot.)  
6 Click the [OK] button.  
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Notes on Windows Vista® / Windows® 7  
Symptom 4  
pw The screens of the administrator console or the windows of the browser are not displayed properly. (Refer to the screenshot.)  
Solution  
Check the font size (DPI) of screenshot by clicking “Personalize”– “Adjust font size (DPI)”.  
If the DPI is set to “Larger scale”, set to “Default scale”.  
1 Right‑click on the desktop.  
2 Click “Personalize”.  
3 Click “Adjust font size (DPI)”.  
4 Click the [Continue] button on the “User Account Control” window.  
5 Click “Default scale” on the “DPI Scaling” window, and restart the PC.  
(Refer to the screenshot.)  
qwRestrictions  
Restriction 1  
When two browser windows are open and one is being displayed on another  
The back window may come to the front when the mouse pointer is placed.  
Restriction 2  
When accessing this product from the web browser  
Another window may open, and pop‑up may be displayed.  
In this case, audio may be transmitted even after the pop‑up is closed.  
Restriction 3  
Restriction 4  
When activating audio on the web browser  
Audio may be transmitted even after users are changed. When changing users, close all browser  
windows that activate audio.  
When activating the window switcher while displaying images on a full screen on the web browser  
The live images may not be refreshed.  
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Notes on Windows Vista® / Windows® 7  
wwPrecautions when using Windows 7  
Symptom 1  
pw Screen is deformed. / When activating the compatibility view, part of the screen is not displayed or a pop‑up window appears  
to say that the screen is not displayed again.  
Solution  
Check “Display all websites in Compatibility View” on the “Compatibility View Settings” window.  
1 Start up the web browser, and click “Tools” on the menu bar.  
2 Click “Compatibility View Settings”.  
3 Check “Display all websites in Compatibility View”, and click the [Close] button.  
(Refer to the screenshot.)  
Symptom 2  
pw Network disconnection occurs when the PC enters the sleep mode.  
Solution  
After canceling the sleep mode, reload the screen as necessary.  
Symptom 3  
pw Characters such as a file name cannot be entered directly on the window or tab to upgrade the software.  
(Refer to the screenshots.)  
Solution  
Click the [Browse...] button to display the “File Selection” window to select a file.  
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Notes on Windows Vista® / Windows® 7  
Symptom 4  
pw Software upgrade is impossible even when selecting a file from the dialog box displayed from the window or tab to upgrade  
the software.  
Solution  
Perform the custom level setting on the “Security Settings” window.  
1 Start up the web browser, and click “Tools” on the menu bar.  
2 Select “Internet options”.  
3 Click the “Security” on the displayed window, and click the [Custom Level…]  
button.  
4 Click “Include local directory path when uploading files to a server” to  
activate the setting. (Refer to the screenshot.)  
Symptom 5  
pw The “Program Compatibility Assistant” is displayed after exiting the Easy IP  
Setup Software. (Refer to the screenshot.)  
Solution  
This symptom happens only when the software has been used for the first time.  
Select “This program installed correctly”.  
qwRestrictions  
Restriction 1  
On the setup pages for some products  
The display positions of setting items and setting values may not be correspondent.  
Restriction 2  
When using Windows 7 with some products  
Two web browser windows may be displayed at the same time. Images are displayed on either window.  
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© Panasonic System Networks Co., Ltd. 2010  
D
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