Panasonic Cordless Telephone KX TG443SK User Manual

Operating Instructions  
Digital Cordless Phone  
Model No.  
KX-TGD210  
KX-TGD212  
KX-TGD213  
Digital Cordless Answering System  
Model No.  
KX-TGD220  
KX-TGD222  
KX-TGD223  
KX-TGD224  
KX-TGD225  
KX-TG443SK  
KX-TG444SK  
R Model shown is KX-TGD210.  
Before initial use, see “Getting Started”  
Thank you for purchasing a Panasonic product.  
Please read these operating instructions before using the unit and save them for  
future reference.  
Consulte “Guía Rápida Española”, página 47.  
For assistance, visit our Web site: http://www.panasonic.com/help for customers  
in the U.S.A. or Puerto Rico.  
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Introduction  
Model composition  
n KX-TGD210 series  
n KX-TGD220 series  
R Model shown is KX-TGD212.  
R Model shown is KX-TGD222.  
Base unit  
Handset  
Series  
Model No.  
Part No.  
Part No.  
Quantity  
KX-TGD210  
series  
KX-TGD210  
KX-TGD212  
KX-TGD213  
KX-TGD210  
KX-TGD210  
KX-TGD210  
KX-TGDA20  
KX-TGDA20  
KX-TGDA20  
1
2
3
KX-TGD220  
series  
KX-TGD220  
KX-TGD222  
KX-TGD223  
KX-TG443SK  
KX-TGD224  
KX-TG444SK  
KX-TGD225  
KX-TGD220  
KX-TGD220  
KX-TGD220  
KX-TGD220  
KX-TGD220  
KX-TGD220  
KX-TGD220  
KX-TGDA20  
KX-TGDA20  
KX-TGDA20  
KX-TGDA20  
KX-TGDA20  
KX-TGDA20  
KX-TGDA20  
1
2
3
3
4
4
5
Accessory information  
Supplied accessories  
*1  
*2  
*3  
*4  
*5  
Supplied handset qty.  
1 unit  
2 units  
3 units  
4 units  
5 units  
No.  
Accessory item/  
Order number  
Accessory quantity  
A
B
C
AC adaptor/  
PNLV226Z  
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Telephone line cord/  
PQJA10075Z  
*6  
Wall mounting adaptor  
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3
   
Introduction  
*1  
*2  
*3  
*4  
*5  
Supplied handset qty.  
1 unit  
2 units  
3 units  
4 units  
5 units  
No.  
Accessory item/  
Order number  
Accessory quantity  
D
Rechargeable batteries/  
HHR-4DPA  
2
4
6
8
10  
*7, *8  
E
F
G
1
1
2
2
1
3
3
2
4
4
3
5
5
4
Handset cover  
*9  
Belt clip  
*10  
Charger  
*1 KX-TGD210/KX-TGD220  
*2 KX-TGD212/KX-TGD222  
*3 KX-TGD213/KX-TGD223/KX-TG443SK  
*4 KX-TGD224/KX-TG444SK  
*5 KX-TGD225  
*6 PNKL1001Y3 (Champagne Gold), PNKL1001Y1 (Titanium Black)  
*7 The handset cover comes attached to the handset.  
*8 PNYNTGDA20NR (Champagne Gold), PNYNTGDA20TR (Titanium Black)  
*9 PNKE1054Z4 (Champagne Gold), PNKE1054Z1 (Titanium Black)  
*10 PNLC1056ZN (Champagne Gold), PNLC1056ZT (Titanium Black)  
A
F
B
G
C
D
E
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4
                   
Introduction  
Additional/replacement accessories  
Please contact your nearest Panasonic dealer for sales information (page 51).  
Accessory item  
Order number  
*1  
Rechargeable  
batteries  
HHR-4DPA  
R To order, please visit  
Battery type:  
– Nickel metal hydride (Ni-MH)  
– 2 x AAA (R03) size for each handset  
T-adaptor  
KX-J66  
*2  
Range extender  
KX-TGA405  
*1 Replacement batteries may have a different capacity from that of the supplied batteries.  
*2 By installing this unit, you can extend the range of your phone system to include areas  
where reception was previously not available. This product can be purchased online. Please  
Other information  
R Design and specifications are subject to change without notice.  
R The illustrations in these instructions may vary slightly from the actual product.  
Expanding your phone system  
Handset (optional): KX-TGDA20  
You can expand your phone system by  
registering optional handsets (6 max.) to a  
single base unit.  
R Optional handsets may be a different color  
from that of the supplied handsets.  
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5
         
Important Information  
R Do not allow the AC adaptor or telephone  
line cord to be excessively pulled, bent or  
placed under heavy objects.  
For your safety  
To prevent severe injury and loss of life/  
property, read this section carefully before  
using the product to ensure proper and safe  
operation of your product.  
Operating safeguards  
R Unplug the product from power outlets  
before cleaning. Do not use liquid or  
aerosol cleaners.  
R Do not disassemble the product.  
R Do not spill liquids (detergents, cleansers,  
etc.) onto the telephone line cord plug, or  
allow it to become wet at all. This may  
cause a fire. If the telephone line cord plug  
becomes wet, immediately pull it from the  
telephone wall jack, and do not use.  
WARNING  
Power connection  
R Use only the power source marked on the  
product.  
R Do not overload power outlets and  
extension cords. This can result in the risk  
of fire or electric shock.  
R Completely insert the AC adaptor/power  
plug into the power outlet. Failure to do so  
may cause electric shock and/or excessive  
heat resulting in a fire.  
R Regularly remove any dust, etc. from the  
AC adaptor/power plug by pulling it from  
the power outlet, then wiping with a dry  
cloth. Accumulated dust may cause an  
insulation defect from moisture, etc.  
resulting in a fire.  
R Unplug the product from power outlets if it  
emits smoke, an abnormal smell, or makes  
an unusual noise. These conditions can  
cause fire or electric shock. Confirm that  
smoke has stopped emitting and contact us  
R Unplug from power outlets and never touch  
the inside of the product if its casing has  
been broken open.  
Medical  
R Consult the manufacturer of any personal  
medical devices, such as pacemakers or  
hearing aids, to determine if they are  
adequately shielded from external RF  
(radio frequency) energy. (The product  
operates in the frequency range of  
1.92 GHz to 1.93 GHz, and the RF  
transmission power is 115 mW (max.).)  
R Do not use the product in health care  
facilities if any regulations posted in the  
area instruct you not to do so. Hospitals or  
health care facilities may be using  
equipment that could be sensitive to  
external RF energy.  
CAUTION  
Installation and location  
R Never touch the plug with wet hands.  
Danger of electric shock exists.  
R Never install telephone wiring during an  
electrical storm.  
R Never install telephone line jacks in wet  
locations unless the jack is specifically  
designed for wet locations.  
R Never touch uninsulated telephone wires or  
terminals unless the telephone line has  
been disconnected at the network interface.  
R Use caution when installing or modifying  
telephone lines.  
R The AC adaptor is used as the main  
disconnect device. Ensure that the AC  
outlet is installed near the product and is  
easily accessible.  
Installation  
R To prevent the risk of fire or electrical  
shock, do not expose the product to rain or  
any type of moisture.  
R Do not place or use this product near  
automatically controlled devices such as  
automatic doors and fire alarms. Radio  
waves emitted from this product may cause  
such devices to malfunction resulting in an  
accident.  
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6
 
Important Information  
R This product is unable to make calls when:  
– the handset batteries need recharging or  
have failed.  
Important safety  
instructions  
– there is a power failure.  
When using your product, basic safety  
precautions should always be followed to  
reduce the risk of fire, electric shock, and  
injury to persons, including the following:  
1. Do not use this product near water for  
example, near a bathtub, washbowl,  
kitchen sink, or laundry tub, in a wet  
basement or near a swimming pool.  
2. Avoid using a telephone (other than a  
cordless type) during an electrical storm.  
There may be a remote risk of electric  
shock from lightning.  
Battery  
R We recommend using the batteries noted  
on page 5. USE ONLY rechargeable  
Ni-MH batteries AAA (R03) size.  
R Do not mix old and new batteries.  
R Do not open or mutilate the batteries.  
Released electrolyte from the batteries is  
corrosive and may cause burns or injury to  
the eyes or skin. The electrolyte is toxic and  
may be harmful if swallowed.  
R Exercise care when handling the batteries.  
Do not allow conductive materials such as  
rings, bracelets, or keys to touch the  
batteries, otherwise a short circuit may  
cause the batteries and/or the conductive  
material to overheat and cause burns.  
R Charge the batteries provided with or  
identified for use with this product only, in  
accordance with the instructions and  
limitations specified in this manual.  
3. Do not use the telephone to report a gas  
leak in the vicinity of the leak.  
4. Use only the power cord and batteries  
indicated in this manual. Do not dispose of  
batteries in a fire. They may explode.  
Check with local codes for possible special  
disposal instructions.  
SAVE THESE INSTRUCTIONS  
R Only use a compatible base unit (or  
charger) to charge the batteries. Do not  
tamper with the base unit (or charger).  
Failure to follow these instructions may  
cause the batteries to swell or explode.  
For best performance  
Base unit location/avoiding noise  
Attention:  
The base unit and other compatible Panasonic  
units use radio waves to communicate with  
each other.  
R For maximum coverage and noise-free  
communications, place your base unit:  
– at a convenient, high, and central  
location with no obstructions between  
the handset and base unit in an indoor  
environment.  
– away from electronic appliances such as  
TVs, radios, personal computers,  
wireless devices, or other phones.  
– facing away from radio frequency  
transmitters, such as external antennas  
of mobile phone cell stations. (Avoid  
putting the base unit on a bay window or  
near a window.)  
A nickel metal hydride battery that is  
recyclable powers the product you have  
purchased.  
Please call 1-800-8-BATTERY  
(1-800-822-8837) for information on how to  
recycle this battery.  
R Coverage and voice quality depends on the  
local environmental conditions.  
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7
     
Important Information  
R If the reception for a base unit location is  
not satisfactory, move the base unit to  
another location for better reception.  
Notice for product disposal, transfer,  
or return  
R This product can store your private/  
confidential information. To protect your  
privacy/confidentiality, we recommend that  
you erase information such as phonebook  
or caller list entries from the memory before  
you dispose of, transfer, or return the  
product.  
Environment  
R Keep the product away from electrical noise  
generating devices, such as fluorescent  
lamps and motors.  
R The product should be kept free from  
excessive smoke, dust, high temperature,  
and vibration.  
Notice  
R The product should not be exposed to  
direct sunlight.  
R Do not place heavy objects on top of the  
product.  
R When you leave the product unused for a  
long period of time, unplug the product from  
the power outlet.  
R The product should be kept away from heat  
sources such as heaters, kitchen stoves,  
etc. It should not be placed in rooms where  
the temperature is less than 0 °C (32 °F) or  
greater than 40 °C (104 °F). Damp  
basements should also be avoided.  
R The maximum calling distance may be  
shortened when the product is used in the  
following places: Near obstacles such as  
hills, tunnels, underground, near metal  
objects such as wire fences, etc.  
R Operating the product near electrical  
appliances may cause interference. Move  
away from the electrical appliances.  
Routine care  
R Wipe the outer surface of the product  
with a soft moist cloth.  
R Do not use benzine, thinner, or any  
abrasive powder.  
ENERGY STAR  
®
As an ENERGY STAR Partner, Panasonic  
has determined that this product meets the  
ENERGY STAR guidelines for energy  
efficiency. ENERGY STAR is a U.S.  
registered mark.  
Other information  
CAUTION: Risk of explosion if battery is  
replaced by an incorrect type. Dispose of used  
batteries according to the instructions.  
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8
 
Important Information  
Specifications  
R Standard:  
DECT 6.0 (Digital Enhanced  
Cordless Telecommunications 6.0)  
R Frequency range:  
1.92 GHz to 1.93 GHz  
R RF transmission power:  
115 mW (max.)  
R Power source:  
120 V AC, 60 Hz  
R Power consumption:  
*1  
Base unit  
:
Standby: Approx. 0.6 W  
Maximum: Approx. 3.2 W  
*2  
Base unit  
:
Standby: Approx. 0.7 W  
Maximum: Approx. 3.5 W  
Charger:  
Standby: Approx. 0.1 W  
Maximum: Approx. 1.8 W  
R Operating conditions:  
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %  
relative air humidity (dry)  
*1 KX-TGD210 series: page 3  
*2 KX-TGD220 series: page 3  
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9
     
Getting Started  
n Charger  
Connect the AC adaptor to the power  
Setting up  
outlet.  
Connections  
n Base unit  
1
Connect the AC adaptor to the unit by  
pressing the plug firmly.  
Fasten the cord by hooking it.  
Connect the AC adaptor to the power  
outlet.  
Connect the telephone line cord to the  
unit, then to the single-line telephone jack  
(RJ11C) until you hear a click.  
A DSL/ADSL filter (not supplied) is  
required if you have a DSL/ADSL service.  
Battery installation  
R USE ONLY rechargeable Ni-MH batteries  
1
AAA (R03) size ( ).  
R Do NOT use Alkaline/Manganese/Ni-Cd  
batteries.  
Note:  
R Confirm correct polarities (  
,
).  
R Use only the supplied Panasonic AC  
adaptor PNLV226.  
4
4
5
3
1
1
2
R Follow the directions on the display to set  
up the unit.  
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10  
       
Getting Started  
R Clean the charge contacts of the handset,  
base unit, and charger with a soft and dry  
cloth once a month. Before cleaning the  
unit, disconnect from power outlets and any  
telephone line cords. Clean more often if  
the unit is exposed to grease, dust, or high  
humidity.  
Battery charging  
Charge for about 7 hours.  
R Confirm Chargingis displayed ( ).  
R When the batteries are fully charged,  
Fully chargedis displayed.  
1
1
Battery level  
Icon  
Battery level  
High  
Medium  
Low  
Needs charging.  
Empty  
Panasonic Ni-MH battery  
performance (supplied batteries)  
Note when setting up  
Note for connections  
Operation  
Operating time  
R The AC adaptor must remain connected at  
all times. (It is normal for the adaptor to feel  
warm during use.)  
R The AC adaptor should be connected to a  
vertically oriented or floor-mounted AC  
outlet. Do not connect the AC adaptor to a  
ceiling-mounted AC outlet, as the weight of  
the adaptor may cause it to become  
disconnected.  
*1  
In continuous use  
Not in use (standby)  
10 hours max.  
*1  
6 days max.  
*1 If eco mode is on.  
Note:  
R Actual battery performance depends on  
usage and ambient environment.  
During a power failure  
Intelligent eco mode  
The unit will not work during a power failure.  
We recommend connecting a corded-type  
telephone (without AC adaptor) to the same  
telephone line or to the same telephone line  
jack using a Panasonic T-adaptor (page 5).  
This feature automatically reduces handset  
power consumption by suppressing handset  
transmission power when the handset is close  
to the base unit.  
R When this feature is activated,  
is  
Note for battery installation  
displayed.  
R Eco mode is turned off when the clarity  
booster is activated (page 16).  
R Use the supplied rechargeable batteries.  
For replacement, we recommend using the  
Panasonic rechargeable batteries noted on  
page 5, 7.  
Note for battery charging  
R It is normal for the handset to feel warm  
during charging.  
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11  
           
Getting Started  
n Control type  
Soft keys  
Controls  
The handset features 2 soft keys. By  
pressing a soft key, you can select the  
feature shown directly above it on the  
display.  
Handset  
A
Navigator key  
MDN, MCN, MFN, or MEN: Scroll through  
various lists and items.  
(Volume: MDN or MCN): Adjust the  
receiver or speaker volume while talking.  
G
H
I
MFN  
: View the phonebook entry.  
MEN REDIAL: View the redial list.  
MCN CID (Caller ID): View the caller list.  
Base unit  
n KX-TGD210 series: page 3  
B
A
B
C
D
J
K
E
F
L
Charge contacts  
M
/LOCATORN  
R You can locate a misplaced handset  
by pressing MLOCATORN.  
A
B
A
n KX-TGD220 series: page 3  
A
B
C
D
Belt clip hole  
Speaker  
M
N (TALK)  
Dial keypad (*: TONE)  
MZN (SP-PHONE: Speakerphone)  
Microphone  
Receiver  
Display  
MOFFN  
MFLASHNMCALL WAITN  
MINTERCOMN  
E
F
G
H I  
Charge contacts  
Speaker  
Charge contacts  
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12  
   
Getting Started  
MLOCATORN  
Item  
Meaning  
Someone is using the line.  
R You can locate a misplaced handset  
by pressing MLOCATORN.  
MjN/MkN VOL.: (Volume up/down)  
MANSWER ON/OFFN  
Line in  
use  
*1 KX-TGD220 series: page 3  
ANSWER ON/OFF indicator  
M
N (PLAY/STOP)  
Message indicator  
M
M
N (Repeat)  
N (Skip)  
Language settings  
MERASEN  
Display language  
You can select either Englishor  
Españolas the display language. The  
default setting is English.  
Display icons  
Handset display items  
1
2
MMENUN#110  
MbN: Select the desired setting. a  
MSAVEN  
Item  
Meaning  
Within base unit range  
Out of base unit range  
3
MOFFN  
The line is in use.  
R When flashing:  
Voice guidance language  
The call is put on hold.  
R When flashing rapidly: An  
incoming call is now being  
received.  
Available for:  
KX-TGD220 series (page 3)  
You can select either Englishor  
Españolas the voice guidance language  
of the answering system. The default setting is  
English.  
Eco mode is on. (page 11)  
Z
Speakerphone is on.  
(page 15)  
1
2
3
MMENUN#112  
Ringer volume is off.  
(page 15)  
MbN: Select the desired setting.  
MSAVEN a MOFFN  
Silent mode is on. (page 25)  
Call sharing mode is off.  
(page 24)  
Date and time  
Alarm is on. (page 25)  
Handset number  
1
2
MMENUN#101  
Enter the current month, date, and year  
by selecting 2 digits for each.  
Example: July 15, 2014  
Battery level  
Blocked call (page 26)  
07 15 14  
Clarity booster is on.  
(page 16)  
3
MOKN  
In use  
Answering system is being  
used by another handset or the  
*1  
base unit.  
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13  
                 
Getting Started  
4
Enter the current hour and minute  
(12-hour clock format) by selecting 2  
digits for each.  
Example: 9:30  
09 30  
5
6
*: Select AMor PM.  
MSAVEN a MOFFN  
Note:  
R When English is selected as the display  
language, 12-hour clock format is used.  
When Spanish is selected, 24-hour clock  
format is used.  
Recording your greeting  
message  
Available for:  
KX-TGD220 series (page 3)  
You can record your own greeting message  
instead of using a pre-recorded greeting  
message. See page 30 for details.  
1
2
3
MMENUN#302  
MbN: Yesa MSELECTN  
Record a greeting message. a MSTOPN  
a MOFFN  
Other settings  
Dialing mode  
If you cannot make calls, change this setting  
according to your telephone line service. The  
default setting is Tone.  
Tone: For tone dial service.  
Pulse: For rotary/pulse dial service.  
1
2
3
MMENUN#120  
MbN: Select the desired setting.  
MSAVEN a MOFFN  
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14  
       
Making/Answering Calls  
Example: If you need to dial the line access  
number “9” when making outside calls with a  
PBX:  
Making calls  
1
2
9 a MDN (Pause)  
1
Lift the handset and dial the phone  
number.  
R To correct a digit, press MCLEARN.  
Dial the phone number. a M  
N
Note:  
2
3
M
N
R A 3.5 second pause is inserted each time  
When you finish talking, press MOFFN or  
place the handset on the base unit or  
charger.  
you press MDN (Pause) on the handset.  
Answering calls  
Using the speakerphone  
1
Lift the handset and press M  
when the unit rings.  
N or M  
N
1
2
Dial the phone number and press MZN.  
When you finish talking, press MOFFN.  
2
When you finish talking, press MOFFN or  
place the handset on the base unit or  
charger.  
Note:  
R To switch back to the receiver, press MZN/  
M
N.  
Any key answer: You can answer the call by  
pressing any dial key.  
Auto talk: You can answer calls simply by  
lifting the handset (page 23).  
Temporary handset ringer off: You can turn  
Adjusting the receiver or speaker  
volume  
Press MDN or MCN repeatedly while talking.  
the ringer off temporarily by pressing M N.  
Making a call using the redial list  
Adjusting the handset ringer volume  
The last 5 phone numbers dialed are stored in  
the redial list (each 48 digits max.).  
Press MDN or MCN repeatedly to select the  
desired volume while ringing.  
1
2
3
MEN REDIAL  
MbN: Select the desired phone number.  
Adjusting the base unit ringer volume  
M
N
Available for:  
KX-TGD220 series (page 3)  
Erasing a number in the redial list  
Press MjN or MkN repeatedly to select the  
desired volume.  
R To turn the ringer off, press and hold MkN  
until the unit beeps.  
1
2
MEN REDIAL  
MbN: Select the desired phone number.  
a MERASEN  
3
MbN: Yesa MSELECTN a MOFFN  
Pause (for PBX/long distance service  
users)  
A pause is sometimes required when making  
calls using a PBX or long distance service.  
When storing a calling card access number  
and/or PIN in the phonebook, a pause is also  
needed (page 20).  
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15  
                               
Making/Answering Calls  
1
2
Press MCALL WAITN to answer the 2nd  
call.  
Useful features during a  
call  
To switch between calls, press MCALL  
WAITN.  
Note:  
Hold  
R Please contact your service provider/  
telephone company for details and  
availability of this service in your area.  
1
2
3
Press MMENUN during an outside call.  
MbN: Holda MSELECTN  
To release hold, press M  
N.  
Temporary tone dialing (for  
rotary/pulse service users)  
Press * (TONE) before entering access  
numbers which require tone dialing.  
Note:  
R After holding for 10 minutes, the call is  
disconnected.  
Mute  
Handset clarity booster  
1
2
Press MMUTEN during a call.  
This feature can improve sound clarity when  
the handset is used in an area where there  
may be interference. During an outside call,  
this feature is turned on automatically when  
necessary.  
To return to the call, press MMUTEN.  
Note:  
R MMUTEN is a soft key visible on the display  
during a call.  
R When this feature is turned on,  
is  
displayed.  
Flash  
MFLASHN allows you to use the special  
features of your host PBX such as transferring  
an extension call, or accessing optional  
telephone services.  
Call share  
You can join an existing outside call.  
To join the conversation, press M  
the other unit is on an outside call.  
N when  
Note:  
Note:  
R To change the flash time, see page 24.  
R A maximum of 3 parties (including 1 outside  
party) can join a conversation using 2  
extensions. (3-way conference)  
R To prevent other users from joining your  
conversations with outside callers, turn call  
sharing mode off (page 24).  
For call waiting or Call Waiting  
Caller ID service users  
To use call waiting or Call Waiting Caller ID,  
you must first subscribe with your service  
provider/telephone company.  
Transferring calls, conference  
calls  
Outside calls can be transferred or a  
conference call with an outside party can be  
made between 2 handsets.  
This feature allows you to receive calls while  
you are already talking on the phone. If you  
receive a call while on the phone, you will hear  
a call waiting tone.  
If you subscribe to both Caller ID and Call  
Waiting with Caller ID services, the 2nd  
caller’s information is displayed on the  
handset that is in use after you hear the call  
waiting tone.  
1
During an outside call, press  
MINTERCOMN.  
When 3 or more handsets are  
registered:  
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16  
                           
Making/Answering Calls  
MbN: Select the desired unit. a MSELECTN  
2
When you finish talking, press MOFFN.  
2
3
Wait for the paged party to answer.  
R If the paged party does not answer,  
press M  
N to return to the outside  
call.  
To complete the transfer:  
Press MOFFN.  
To establish a conference call:  
MMENUN a MbN: Conf.a MSELECTN  
R To leave the conference, press MOFFN.  
The other 2 parties can continue the  
conversation.  
R To put the outside call on hold:  
MMENUN a MbN: Holda  
MSELECTN  
To resume the conference: MMENUN  
a MbN: Conf.a MSELECTN  
R To cancel the conference: MMENUN a  
MbN: Stop conferencea  
MSELECTN  
You can continue the conversation  
with the outside caller.  
Intercom  
Intercom calls can be made between  
handsets.  
Note:  
R When paging unit(s), the paged unit(s)  
beeps for 1 minute.  
R If you receive an outside call while talking  
on the intercom, you hear 2 tones.  
To answer the call with the handset, press  
MOFFN, then press M  
N.  
Making an intercom call  
1
MINTERCOMN.  
When 3 or more handsets are  
registered:  
MbN: Select the desired unit. a MSELECTN  
2
When you finish talking, press MOFFN.  
Answering an intercom call  
1
Press MINTERCOMN or M  
the page.  
N to answer  
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17  
     
Phonebook  
Key  
Character  
8
T
t
U
u
X
x
V
v
8
8
Z
z
Phonebook  
You can add 100 names (16 characters max.)  
and phone numbers (24 digits max.) to the  
phonebook, and assign each phonebook entry  
to the desired group.  
9
W
w
Y
y
9
9
0
#
0
Important:  
#
R All entries can be shared by any registered  
handset.  
R To enter another character that is located  
on the same dial key, first press MEN to  
move the cursor to the next space.  
R If you do not press any dial key within 5  
seconds after entering a character, the  
character is fixed and the cursor moves to  
the next space.  
Adding phonebook entries  
1
2
3
4
5
or MFN  
a MMENUN  
MbN: Add new entrya MSELECTN  
Enter the party’s name. a MOKN  
R
in the above table represents a single  
space.  
Enter the party’s phone number. a MOKN  
MbN: Select the desired group. a  
MSELECTN 2 times a MOFFN  
Erasing the character or number  
Press MFN or MEN. a MCLEARN  
R Press and hold MCLEARN to erase all  
characters or numbers.  
Character table for entering names  
While entering characters, you can switch  
between uppercase and lowercase by  
pressing * (A®a).  
Storing a redial list number to the  
phonebook  
Key  
Character  
Phone numbers of up to 24 digits can be  
stored in the phonebook.  
1
&
(
)
H
,
1
2
MEN REDIAL  
.
/
1
2
2
3
3
4
4
5
5
6
6
S
s
MbN: Select the desired phone number.  
a MSAVEN  
2
3
4
5
6
7
A
a
B
b
E
e
H
h
K
k
C
c
F
f
3
To store the name, continue from step 3,  
“Editing entries”, page 19.  
D
d
Storing caller information to the  
phonebook  
G
g
I
i
1
2
MCN CID  
J
L
l
MbN: Select the desired entry.  
R To edit the number: MMENUN a MbN:  
Edita MSELECTN  
j
M
m
P
p
N
n
Q
q
O
o
R
r
Press MEDITN repeatedly until the  
phone number is shown in the desired  
format. And then, press MSAVEN. Go to  
step 5.  
7
7
3
MMENUN  
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18  
       
Phonebook  
4
5
6
MbN: Save CIDa MSELECTN  
To search by group  
MGROUPN  
MbN: Select the desired group. a  
MSELECTN  
MbN: Scroll through the phonebook if  
MbN: Phonebooka MSELECTN  
Continue from step 3, “Editing entries”,  
page 19.  
necessary.  
3
M
N
Groups  
Groups can help you find entries in the  
phonebook quickly and easily. You can  
change the names of groups assigned for  
phonebook entries (“Friends”, “Family”, etc.).  
By assigning different ringer tones for different  
groups of callers, you can identify who is  
calling (ringer ID), if you have subscribed to  
Caller ID service.  
Editing entries  
1
2
3
4
Find the desired entry (page 19).  
MMENUN a MbN: Edita MSELECTN  
Edit the name if necessary. a MOKN  
Edit the phone number if necessary. a  
MOKN  
5
6
MbN: Select the desired group (page 19).  
a MSELECTN 2 times  
Changing group names/setting ringer  
ID  
MOFFN  
The default group name is Group 1to  
Group 9.  
Erasing entries  
Erasing an entry  
1
2
3
or MFN  
a MMENUN  
MbN: Groupa MSELECTN  
MbN: Select the desired group. a  
MSELECTN  
1
2
3
4
Find the desired entry (page 19).  
MMENUN a MbN: Erasea MSELECTN  
MbN: Yesa MSELECTN  
MOFFN  
4
To change group names  
MbN: Group namea MSELECTN a  
Edit the name (10 characters max.). a  
MSAVEN  
To set group ringer tone  
Erasing all entries  
MbN: Select the current setting of the  
group ringer tone. a MSELECTN a MbN:  
Select the desired ringer tone. a MSAVEN  
1
2
3
4
5
or MFN  
a MMENUN  
MbN: Erase alla MSELECTN  
MbN: Yesa MSELECTN  
MbN: Yesa MSELECTN  
MOFFN  
5
MOFFN  
Finding and calling from a  
phonebook entry  
1
2
or MFN  
Chain dial  
To scroll through all entries  
MbN: Select the desired entry.  
To search by first character  
Press the dial key (0 to 9, or #)  
which contains the character you are  
searching for (page 18).  
This feature allows you to dial phone numbers  
in the phonebook while you are on a call. This  
feature can be used, for example, to dial a  
calling card access number or bank account  
PIN that you have stored in the phonebook,  
without having to dial manually.  
MbN: Scroll through the phonebook if  
necessary.  
1
During an outside call, press MMENUN.  
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19  
                 
Phonebook  
Note:  
2
3
4
MbN: Phonebooka MSELECTN  
R If you edit a phonebook entry which is  
assigned to a speed dial key, the edited  
entry does not transfer to the speed dial  
key.  
MbN: Select the desired entry.  
Press MCALLN to dial the number.  
Note:  
R When storing a calling card access number  
and your PIN in the phonebook as one  
phonebook entry, press MDN (Pause) to add  
pauses after the number and PIN as  
necessary (page 15).  
Editing an entry  
1
Press and hold the desired speed dial key  
(1 to 9). a MMENUN  
R If you have rotary/pulse service, you need  
to press * (TONE) before pressing  
MMENUN in step 1 to change the dialing  
mode temporarily to tone. When adding  
entries to the phonebook, we recommend  
adding * (TONE) to the beginning of  
phone numbers you wish to chain dial  
(page 18).  
2
3
4
MbN: Edita MSELECTN  
Edit the name if necessary. a MOKN  
Edit the phone number if necessary. a  
MOKN  
5
MSELECTN a MOFFN  
Erasing an entry  
1
Press and hold the desired speed dial key  
(1 to 9). a MMENUN  
Speed dial  
2
3
4
MbN: Erasea MSELECTN  
MbN: Yesa MSELECTN  
MOFFN  
You can assign 1 phone number to each of  
the dial keys (1 to 9) on the handset.  
Adding phone numbers to speed  
dial keys  
Viewing an entry/Making a call  
n By entering phone numbers:  
1
Press and hold the desired speed dial key  
(1 to 9).  
1
Press and hold the desired speed dial  
key (1 to 9). a MADDN  
2
To make a call, press M  
N
2
3
MbN: Manuala MSELECTN  
Enter the party’s name (16 characters  
max.). a MOKN  
4
5
Enter the party’s phone number (24  
digits max.). a MOKN  
MSELECTN a MOFFN  
n From the shared phonebook:  
1
Press and hold the desired speed dial  
key (1 to 9). a MADDN  
2
3
4
MbN: Phonebooka MSELECTN  
MbN: Select the desired entry.  
MSAVEN a MOFFN  
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20  
     
Programming  
Menu list  
To access the features, there are 2 methods.  
n Scrolling through the display menus  
1
2
3
4
MMENUN  
Press MCN or MDN to select the desired main menu. a MSELECTN  
Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN  
Press MCN or MDN to select the desired setting. a MSAVEN  
n Using the direct command code  
1
MMENUN a Enter the desired code.  
Example: Press MMENUN#101.  
2
Select the desired setting. a MSAVEN  
Note:  
R To exit the operation, press MOFFN.  
R In the following table, < > indicates the default settings.  
R In the following table,  
indicates the reference page number.  
R Display menu order and sub-menu may vary depending on your model.  
Display menu tree and direct command code table  
Main menu:  
Operation  
Phonebook”  
Code  
#280  
Viewing the phonebook entry.  
19  
28  
31  
Main menu:  
Operation  
Caller list”  
Code  
#213  
Viewing the caller list.  
*1  
Main menu:  
Sub-menu 1  
Answering device”  
Sub-menu 2  
Settings  
Code  
#323  
Play new msg.  
(msg.: message)  
Play all msg.  
Erase all msg.  
Greeting  
#324  
#325  
#302  
#303  
#304  
31  
32  
30  
31  
31  
*2  
*2  
Record greeting  
Check greeting  
*2  
Pre-recorded  
(Reset to pre-recorded  
greeting)  
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21  
   
Programming  
Sub-menu 1  
Sub-menu 2  
Settings  
Code  
#211  
*2  
Settings  
2-7 rings  
<4 rings>  
Toll saver  
33  
34  
Ring count  
*2  
1 min  
#305  
Recording time  
<3 min>  
Greeting only  
*3  
*2  
<111>  
#306  
#310  
32  
33  
Remote code  
Screen call  
<On>  
Off  
*2  
#327  
#328  
30  
30  
Answer on  
*2  
Answer off  
Main menu:  
Operation  
V.M. access” (V.M.: Voice mail)  
Code  
#330  
Listening to voice mail messages.  
35  
17  
Main menu:  
Operation  
Intercom”  
Code  
#274  
Paging the desired unit.  
Main menu:  
Set date & time”  
Sub-menu 1  
Date and time  
Alarm  
Sub-menu 2  
Settings  
Code  
*2  
#101  
#720  
13  
25  
Once  
Daily  
<Off>  
*2, *4  
<Caller ID auto>  
#226  
Time adjustment  
Manual  
Main menu:  
Sub-menu 1  
Initial setting”  
Sub-menu 2  
Settings  
Code  
Ringer setting  
Ringer volume  
Off–6 <6>  
#160  
#161  
#238  
15  
*5, *6  
<Tone 1>  
Ringer tone  
Silent mode  
On  
25  
On/Off  
<Off>  
Silent mode  
<11:00 PM/06:00 AM> #237  
25  
Start/End  
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22  
     
Programming  
Sub-menu 1  
Sub-menu 2  
Date and time  
Alarm  
Settings  
Code  
*2  
Set date & time  
#101  
#720  
13  
25  
Once  
Daily  
<Off>  
*2, *4  
<Caller ID auto>  
#226  
Time adjustment  
Manual  
Talking Caller Handset  
ID  
<On>  
Off  
#162  
28  
*1  
*2  
On  
#G162  
Base unit  
<Off>  
Handset name  
#104  
#217  
#173  
27  
26  
26  
*2  
Call block  
*2  
<On>  
First ring  
Off  
*2, *3  
On  
#240  
26  
Block w/o num  
<Off>  
(Block calls without  
phone number)  
Speed dial  
Voice mail  
#261  
#331  
20  
35  
*2  
Store VM access#  
(VM: Voice mail)  
*2  
<On>  
Off  
#332  
#145  
#165  
#214  
35  
VM tone detect  
LCD contrast  
(Display contrast)  
Level 1–4 <2>  
Key tone  
<On>  
Off  
Caller ID edit  
(Caller ID number  
auto edit)  
<On>  
29  
Off  
*7  
On  
#200  
15  
Auto talk  
<Off>  
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23  
                 
Programming  
Sub-menu 1  
Sub-menu 2  
Settings  
Code  
#120  
*2  
Set tel line  
Pulse  
14  
16  
Set dial mode  
<Tone>  
*2, *8  
900 ms  
<700 ms>  
600 ms  
400 ms  
300 ms  
250 ms  
200 ms  
160 ms  
110 ms  
100 ms  
90 ms  
#121  
Set flash time  
80 ms  
*2, *9  
A
<B>  
#122  
#194  
Set line mode  
*2  
<On>  
16  
Call sharing  
Off  
Registration  
Register handset  
#130  
#131  
#110  
27  
27  
13  
*3  
Deregistration  
Change  
language  
Display  
<English>  
Español  
*1, *2  
<English>  
#112  
13  
Voice prompt  
Español  
Main menu:  
Operation  
Customer support”  
Code  
#680  
Displaying customer support Web address.  
*1 KX-TGD220 series: page 3.  
*2 If you program these settings using one of the units, you do not need to program the same  
item using another unit.  
*3 This menu is not displayed when scrolling through the display menus. It is only available in  
direct command code.  
*4 This feature allows the unit to automatically adjust the date and time each time caller  
information including date and time is received.  
To turn this feature on, select Caller ID auto. To turn this feature off, select  
Manual. (Caller ID subscribers only)  
To use this feature, set the date and time first (page 13).  
*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to  
2). If you select a melody, you cannot distinguish lines by their ringers.  
*6 The preset melodies in this product (Tone 3- Tone 5, Melody 1- Melody 10)  
are used with permission of © 2012 Copyrights Vision Inc.  
*7 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up  
the handset to answer a call, turn off this feature.  
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24  
                         
Programming  
*8 The flash time depends on your telephone exchange or host PBX. Contact your PBX  
supplier if necessary. The setting should stay at 700 msunless pressing MFLASHN fails to  
pick up the waiting call.  
*9 Generally, the line mode setting should not be changed. This setting automatically maintains  
receiver volume at the proper level depending on the current telephone line condition. Set  
the line mode to Aif telephone line condition is not good.  
Alarm  
Silent mode  
An alarm sounds at the set time for 3 minutes  
once or daily. Alarm can be set for each  
handset.  
Silent mode allows you to select a period of  
time during which the handset and/or base  
unit will not ring for outside calls. This feature  
is useful for time periods when you do not  
want to be disturbed, for example, while  
sleeping. Silent mode can be set for each unit.  
Important:  
R Make sure the unit’s date and time setting  
is correct (page 13).  
Important:  
1
2
MMENUN#720  
R Make sure the unit’s date and time setting  
is correct (page 13).  
R We recommend turning the base unit ringer  
off (page 15) in addition to turning the silent  
mode on.  
MbN: Select the desired alarm option. a  
MSELECTN  
Off”  
Once”  
Turns alarm off. Go to step 7.  
R If you have set the alarm, the alarm sounds  
even if the silent mode is turned on.  
An alarm sounds once at the  
set time.  
Daily”  
An alarm sounds daily at the  
set time. Go to step 4.  
Turning silent mode on/off  
1
2
MMENUN#238  
3
Enter the desired month and date. a  
MOKN  
MbN: Select the desired setting. a  
MSAVEN  
R If you select Off, press MOFFN to  
exit.  
4
5
6
Set the desired time.  
*: Select AMor PM. a MOKN  
3
Enter the desired hour and minute you  
wish to start this feature.  
MbN: Select the desired alarm tone. a  
MSELECTN  
R We recommend selecting a different  
ringer tone from the one used for  
outside calls.  
4
5
*: Select AMor PM. a MOKN  
Enter the desired hour and minute you  
wish to end this feature.  
7
MSELECTN a MOFFN  
6
7
*: Select AMor PM.  
Note:  
MSAVEN a MOFFN  
R To stop the alarm, press MOFFN or place  
the handset on the base unit or charger.  
R When the handset is in use, the alarm will  
not sound until the handset is in standby  
mode.  
Changing the start and end time  
1
2
MMENUN#237  
Continue from step 3 “Turning silent  
mode on/off”, page 25.  
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25  
                     
Programming  
8
MSAVEN a MOFFN  
n By entering phone numbers:  
Call block  
1
2
3
MMENUN#217  
This feature allows the unit to reject calls when:  
– the unit receives a call from a phone  
unwanted (“Storing unwanted callers”,  
page 26).  
MMENUN a MbN: Adda MSELECTN  
Enter the phone number (24 digits max.).  
R To erase a digit, press MCLEARN.  
4
MSAVEN a MOFFN  
number (“Blocking incoming calls that have  
no phone number”, page 26).  
Blocking incoming calls that  
have no phone number  
You can reject calls when no phone number is  
provided, such as private callers or out of area  
calls.  
*1  
When a call is received, the unit rings briefly  
while caller information is being received. If  
the caller’s phone number matches an entry in  
the call block list, the unit emits no sound to  
the caller, and disconnects the call. (Caller ID  
subscribers only)  
*1 This is called first ring. If you do not want  
the first ring to sound, turn this setting to  
Off(page 26).  
1
2
MMENUN#240  
MbN: Select the desired setting. a  
MSAVEN a MOFFN  
Important:  
R Rejected calls are logged in the caller list.  
Setting the first ring for the call  
block list  
Storing unwanted callers  
You can store up to 60 phone numbers in the  
call block list.  
If you do not want the first ring from a number  
on the call block list to sound, turn the first ring  
setting to Off. The default setting is On.  
1
2
MMENUN#173  
Important:  
MbN: Select the desired setting. a  
MSAVEN a MOFFN  
R We recommend storing 10 digits (including  
the area code). If only 7 digits are stored, all  
numbers that have the same last 7 digits  
will be blocked.  
Viewing/editing/erasing call  
block numbers  
n From the caller list:  
1
2
MCN CID  
1
2
MMENUN#217  
MbN: Select the entry to be blocked.  
R To edit the number: MMENUN a MbN:  
Edita MSELECTN  
MbN: Select the desired entry.  
R To exit, press MOFFN.  
Press MEDITN repeatedly until the  
phone number is shown in the 10-digit  
format. And then, press MSAVEN. Go to  
step 5.  
3
To edit a number:  
MEDITN a Edit the phone number. a  
MSAVEN a MOFFN  
To erase a number:  
MERASEN a MbN: Yesa MSELECTN  
3
4
5
6
7
MMENUN  
a MOFFN  
MbN: Save CIDa MSELECTN  
MbN: Call blocka MSELECTN  
MbN: Yesa MSELECTN  
Note:  
R When editing, press the desired dial key to  
add, MCLEARN to erase.  
R When viewing, Block w/o numis  
Edit the phone number if necessary (24  
digits max.).  
displayed if the blocking incoming calls  
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26  
                 
Programming  
without phone number feature is turned on.  
To turn the feature off: MERASEN a MCN  
a MSAVEN a MOFFN  
2
3
Base unit:  
Press and hold MLOCATORN for about 5  
seconds.  
R If all registered handsets start ringing,  
press MLOCATORN again to stop, then  
repeat this step.  
Other programming  
Handset:  
Press MOKN, then wait until a long beep  
Changing the handset name  
sounds.  
Each handset can be given a customized  
name (“Bob”, “Kitchen”, etc.). This is useful  
when you make intercom calls between  
handsets. You can also select whether or not  
the handset name is displayed in standby  
mode. The default setting is No. If you select  
Yeswithout entering any handset name,  
Handset 1to Handset 6is displayed.  
Deregistering a handset  
A handset can cancel its own registration to  
the base unit, or other handsets registered to  
the same base unit. This allows the handset to  
end its wireless connection with the system.  
1
MMENUN#131  
R All handsets registered to the base unit  
are displayed.  
1
2
MMENUN#104  
Enter the desired name (max. 10  
characters; page 18).  
2
3
MbN: Select the handset you want to  
cancel. a MSELECTN  
3
4
MSAVEN  
MbN: Yesa MSELECTN a MOFFN  
MbN: Select the desired setting. a  
MSELECTN 2 times a MOFFN  
Registering a unit  
Operating additional units  
Additional handsets  
Up to 6 handsets can be registered to the  
base unit.  
Important:  
R See page 5 for information on the available  
model.  
Registering a handset to the  
base unit  
The supplied handset and base unit are  
pre-registered. If for some reason the handset  
is not registered to the base unit, re-register  
the handset.  
1
Handset:  
MMENUN#130  
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27  
                 
Caller ID Service  
Talking Caller ID  
Using Caller ID service  
Important:  
Available for:  
KX-TGD220 series (page 3)  
R This unit is Caller ID compatible. To use  
Caller ID features, you must subscribe to a  
Caller ID service. Contact your service  
provider/telephone company for details.  
This feature lets you know who is calling  
without looking at the display.  
To use this feature, you must:  
– subscribe to a Caller ID service of your  
service provider/telephone company.  
– turn this feature on (page 23).  
Caller ID features  
When caller information is received, the  
handsets and/or base unit announce the  
caller’s name or phone number received from  
your service provider/telephone company  
following every ring.  
When an outside call is being received, the  
caller information is displayed.  
Caller information for the last 50 callers is  
logged in the caller list from the most recent  
call to the oldest.  
The unit announces in English only.  
R Name pronunciation may vary. This feature  
may not pronounce all names correctly.  
R Caller ID service has a limit of how many  
characters can be displayed. If the caller’s  
name is too long, the unit may not be able  
to display or announce the entire name.  
R If the unit cannot receive caller information,  
the following is displayed:  
Out of area: The caller dials from  
an area which does not provide a Caller  
ID service.  
Private caller: The caller  
requests not to send caller information.  
Long distance: The caller makes a  
long distance call.  
R If the unit is connected to a PBX system,  
caller information may not be properly  
received. Contact your PBX supplier.  
Phonebook name announcement  
When caller information is received and it  
matches a phone number stored in the  
phonebook, the stored name in the  
phonebook is announced.  
Missed calls  
If a call is not answered, the unit treats it as a  
missed call. The display shows Missed  
call.  
Caller list  
Important:  
Note:  
R Make sure the unit’s date and time setting  
is correct (page 13).  
R Even when there are unviewed missed  
calls, Missed calldisappears from the  
standby display if the following operation is  
performed by one of the units:  
– A handset is replaced on the base unit  
or charger.  
Viewing the caller list and calling  
back  
– Pressing MOFFN on a handset.  
1
2
MCN CID  
Phonebook name display  
Press MCN to search from the most recent  
call, or MDN to search from the oldest call.  
When caller information is received and it  
matches a phone number stored in the  
phonebook, the stored name in the  
phonebook is displayed and logged in the  
caller list.  
3
To call back, press M  
To exit, press MOFFN.  
N.  
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28  
                 
Caller ID Service  
Note:  
Erasing selected caller  
information  
R If the entry has already been viewed or  
answered, “ ” is displayed.  
1
2
3
MCN CID  
Editing a caller’s phone number  
You can edit a phone number in the caller list  
by removing its area code and/or the long  
distance code “1”.  
MbN: Select the desired entry.  
MERASEN a MbN: Yesa MSELECTN  
a MOFFN  
1
2
3
4
MCN CID  
Erasing all caller information  
MbN: Select the desired entry.  
MMENUN a MbN: Edita MSELECTN  
1
2
MCN CID  
MERASEN a MbN: Yesa MSELECTN  
a MOFFN  
Press MEDITN repeatedly until the phone  
number is shown in the desired format.  
5
M
N
Note:  
R The number edited in step 4 will not be  
saved in the caller list.  
Caller ID number auto edit feature  
Once you call back an edited number, the unit  
which was used to call back remembers the  
area code and format of the edited number.  
The next time someone calls from the same  
area code, caller information is customized by  
the unit as follows:  
– When the call is being received, the Caller  
ID number is displayed in the same format  
as the edited number.  
– After the call has ended, the caller’s phone  
number is displayed in the same format as  
the edited number, when reviewed from the  
caller list.  
For example, you can use this feature to set  
the unit to ignore the area code of callers in  
your area, so that you can call these local  
numbers using caller information without  
dialing the area code.  
To activate this feature, you must edit an entry  
in the caller list, then call that number. After  
that, phone numbers from that caller’s area  
code are edited automatically.  
This feature can be set for each unit  
(page 23). The default setting is On.  
Note:  
R Phone numbers from the 4 most recently  
edited area codes are automatically edited.  
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29  
         
Answering System  
Handset  
To turn on:  
MMENUN#327  
To turn off:  
Answering system  
1
2
Available for:  
KX-TGD220 series (page 3)  
MMENUN#328  
MOFFN  
The answering system can answer and record  
calls for you when you are unavailable to  
answer the phone.  
You can also set the unit to play a greeting  
message but not to record caller messages by  
selecting Greeting onlyas the recording  
time setting (page 34).  
Note for base unit and handset:  
R When the answering system is turned on,  
the ANSWER ON/OFF indicator on the  
base unit lights up.  
Important:  
Greeting message  
When the unit answers a call, a greeting  
message is played to callers.  
You can use either:  
– your own greeting message  
– a pre-recorded greeting message  
R Make sure the unit’s date and time setting  
is correct (page 13).  
Memory capacity (including your  
greeting message)  
The total recording capacity is about 17  
minutes. A maximum of 64 messages can be  
recorded.  
Recording your greeting message  
1
2
3
MMENUN#302  
Note:  
MbN: Yesa MSELECTN  
R When message memory becomes full:  
Messages fullis shown on the  
handset display.  
– The ANSWER ON/OFF indicator on the  
base unit flashes rapidly if the answering  
system is turned on.  
– If you use the pre-recorded greeting  
message, the unit automatically switches  
to another pre-recorded greeting  
message asking callers to call again  
later.  
After a beep sounds, hold the handset  
about 20 cm (8 inches) away and speak  
clearly into the microphone (2 minutes  
max.).  
4
Press MSTOPN to stop recording.a MOFFN  
Using a pre-recorded greeting  
message  
– If you recorded your own greeting  
message, the same message is still  
announced to callers even though their  
messages are not recorded.  
The unit provides 2 pre-recorded greeting  
messages:  
– If you erase or do not record your own  
greeting message, the unit plays a  
pre-recorded greeting asking callers to  
leave a message.  
– If the message recording time (page 34)  
is set to Greeting only, callers’  
messages are not recorded and the unit  
plays a different pre-recorded greeting  
message asking callers to call again.  
Turning the answering  
system on/off  
Base unit  
Press MANSWER ON/OFFN to turn on/off the  
answering system.  
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30  
               
Answering System  
Resetting to a pre-recorded greeting  
message  
Erasing all messages  
Press MERASEN 2 times while the unit is not in  
use.  
If you want to use a pre-recorded greeting  
message once you record your own greeting  
message, you need to erase your own  
greeting message.  
Using the handset  
When new messages have been recorded,  
New messageis displayed.  
1
2
MMENUN#304  
MYESN a MOFFN  
1
To listen to new messages:  
MMENUN#323  
To listen to all messages:  
MMENUN#324  
Playing back the greeting  
message  
2
When finished, press MOFFN.  
1
2
MMENUN#303  
Note:  
To exit, press MOFFN.  
R You can also use the MPLAYN soft key, if  
displayed, to play new messages.  
R To switch to the receiver, press M  
N.  
Listening to messages  
Operating the answering system  
MMENUN a MbN: Answering devicea  
MSELECTN  
Using the base unit  
When new messages have been recorded:  
M
N on the base unit flashes.  
New messageis displayed.  
Press M N (PLAY).  
Key  
Operation  
MDN or MCN  
Adjust the receiver/speaker  
volume (during playback)  
R If new messages have been recorded, the  
base unit plays back new messages.  
R If there are no new messages, the base  
unit plays back all messages.  
1 or MFN  
Repeat message (during  
*1  
playback)  
2 or MEN  
Skip message (during  
playback)  
Operating the answering system  
during playback  
3
Enter the Settingsmenu  
Play new messages  
4
5
Play all messages  
Key  
Operation  
6
Play greeting message  
Record greeting message  
Turn answering system on  
MjN or MkN  
Adjust the speaker  
volume  
76  
8
*1  
M
M
M
N
N
Repeat message  
Skip message  
Stop playback  
*2  
MPAUSEN  
Pause message  
N (STOP)  
9 or  
MSTOPN  
Stop recording  
Stop playback  
MERASEN  
Erase currently playing  
message  
0
Turn answering system off  
*3  
Erase currently playing  
message  
*4  
*1 If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
*5  
Erase all messages  
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31  
                 
Answering System  
Important:  
Key  
Operation  
R To prevent unauthorized access to this  
product, we recommend that you regularly  
change the remote code.  
*6  
Reset to a pre-recorded  
greeting message  
*1 If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
1
2
MMENUN#306  
Enter the desired 3-digit remote access  
code.  
*2 To resume playback:  
MbN: Playbacka MSELECTN  
*3 You can also erase as follows:  
MPAUSEN a MbN: Erasea  
MSELECTN a MbN: Yesa MSELECTN  
3
MSAVEN a MOFFN  
Deactivating remote operation  
Press * in step 2 on “Remote access code”,  
page 32.  
R The entered remote access code is deleted.  
Calling back (Caller ID subscribers  
only)  
1
2
Press MPAUSEN during playback.  
Using the answering system  
remotely  
MbN: Call backa MSELECTN  
n Editing the number before calling back  
1
2
3
Dial your phone number from a  
touch-tone phone.  
1
2
3
Press MPAUSEN during playback.  
MbN: Edit & Calla MSELECTN  
After the greeting message starts, enter  
your remote access code.  
Press MEDITN repeatedly until the phone  
number is shown in the desired format  
Follow the voice guidance prompts as  
necessary or control the unit using  
remote commands (page 33).  
(page 29). a M  
N
Erasing all messages  
4
When finished, hang up.  
1
2
MMENUN#325  
MbN: Yesa MSELECTN a MOFFN  
Voice guidance  
n When the English voice guidance is  
selected  
During remote operation, the unit’s voice  
guidance starts and prompts you to press  
1 to perform a specific operation, or press  
2 to listen to more available operations.  
Remote operation  
Using a touch-tone phone, you can call your  
phone number from outside and access the  
unit to listen to messages or change  
answering system settings. The unit’s voice  
guidance prompts you to press certain dial  
keys to perform different operations.  
n When the Spanish voice guidance is  
selected  
To start the voice guidance, press 9. The  
voice guidance announces the available  
remote commands (page 33).  
Note:  
Remote access code  
R If you do not press any dial keys within 10  
seconds after a voice guidance prompt, the  
unit disconnects your call.  
A 3-digit remote access code must be entered  
when operating the answering system  
remotely. This code prevents unauthorized  
parties from listening to your messages  
remotely. The default setting is 111.  
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32  
                       
Answering System  
Remote commands  
You can press dial keys to access certain  
answering system functions without waiting for  
the voice guidance to prompt you.  
Answering system settings  
Call screening  
While a caller is leaving a message, you can  
listen to the call through the handset’s speaker.  
To adjust the speaker volume, press MDN or  
MCN repeatedly.  
Key  
Operation  
1
Repeat message (during  
*1  
playback)  
You can answer the call by pressing M  
Call screening can be set for each handset.  
The default setting is On.  
N.  
2
4
5
9
Skip message (during playback)  
Play new messages  
Play all messages  
1
2
MMENUN#310  
*2  
Stop playback  
MbN: Select the desired setting. a  
MSAVEN  
*3  
Start voice guidance  
0
Turn answering system off  
Erase currently playing message  
Erase all messages  
3
MOFFN  
*4  
*5  
*#  
Number of rings before the unit  
answers a call  
You can change the number of times the  
phone rings Ring countbefore the unit  
answers calls. You can select 2 to 7 rings, or  
Toll saver.  
End remote operation  
(or hang up)  
*1 If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
*2 For English voice guidance only  
*3 For Spanish voice guidance only  
The default setting is 4 rings.  
Toll saver: The unit’s answering system  
answers at the end of the 2nd ring when new  
messages have been recorded, or at the end  
of the 5th ring when there are no new  
messages. If you call your phone from outside  
to listen to new messages (page 32), you  
know that there are no new messages when  
the phone rings for the 3rd time. You can then  
hang up without being charged for the call.  
Turning on the answering system  
remotely  
1
2
3
Dial your phone number from a  
touch-tone phone.  
Let the phone ring 15 times.  
R A long beep is heard.  
1
2
MMENUN#211  
Enter your remote access code within 10  
seconds after the long beep.  
MbN: Select the desired setting. a  
MSAVEN a MOFFN  
R The greeting message is played back.  
R You can either hang up, or enter your  
remote access code again and begin  
remote operation (page 32).  
For voice mail service subscribers  
If you subscribe to a flat-rate service package  
that includes Caller ID, call waiting, voice mail,  
and unlimited local/regional/long distance  
calls, please note the following:  
R To use the voice mail service provided by  
your service provider/telephone company  
rather than the unit’s answering system,  
turn off the answering system (page 30).  
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33  
                         
Answering System  
R To use this unit’s answering system rather  
than the voice mail service provided by  
your service provider/telephone company,  
please contact your service provider/  
telephone company to deactivate your  
voice mail service.  
If your service provider/telephone company  
cannot do this:  
– Set this unit’s Ring countsetting so  
that this unit’s answering system  
answers calls before the voice mail  
service of your service provider/  
telephone company does. It is necessary  
to check the number of rings required to  
activate the voice mail service provided  
by your service provider/telephone  
company before changing this setting.  
– Change the number of rings of the voice  
mail service so that the answering  
system can answer the call first. To do  
so, contact your service provider/  
telephone company.  
Caller’s recording time  
You can change the maximum message  
recording time allowed for each caller. The  
default setting is 3 min.  
1
2
MMENUN#305  
MbN: Select the desired setting. a  
MSAVEN a MOFFN  
Selecting “Greeting only”  
You can select Greeting onlywhich sets  
the unit to announce a greeting message to  
callers but not record messages.  
“Caller’s recording time”, page 34.  
Note:  
R When you select Greeting only:  
– If you do not record your own message,  
the unit will play the pre-recorded  
greeting-only message asking callers to  
call again later.  
– If you use your own message, record the  
greeting-only message asking callers to  
call again later (page 30).  
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34  
     
Useful Information  
To erase the voice mail access  
number  
Voice mail service  
Voice mail is an automatic answering service  
offered by your service provider/telephone  
company. After you subscribe to this service,  
your service provider/telephone company’s  
voice mail system answers calls for you when  
you are unavailable to answer the phone or  
when your line is busy. Messages are  
1
2
MMENUN#331  
Press and hold MCLEARN until all digits  
are erased. a MSAVEN a MOFFN  
Voice mail (VM) tone detection  
recorded by your service provider/telephone  
company, not your telephone. Please contact  
your service provider/telephone company for  
details of this service.  
Your service provider/telephone company  
sends special signals (sometimes called  
“voice mail tones” or “stutter tones”) to the unit  
to let you know you have new voice mail  
messages. If you hear a series of dial tones  
followed by a continuous dial tone after you  
Important:  
R To use the voice mail service provided by  
your service provider/telephone company  
rather than the unit’s answering system,  
turn off the answering system (page 30).  
For details, see page 33.  
press M  
N, you have new voice mail  
messages. Soon after you hang up a call or  
after the phone stops ringing, your unit checks  
the phone line to see if new voice mail  
messages have been recorded.  
Turn this feature off when:  
– You do not subscribe to voice mail service.  
– Your service provider/telephone company  
does not send voice mail tones.  
Storing the voice mail (VM)  
access number  
In order to listen to your voice mail messages,  
you must dial your service provider/telephone  
company’s voice mail access number. Once  
you have stored your voice mail access  
number, you can dial it automatically  
(page 35).  
– Your phone is connected to a PBX.  
If you are not sure which setting is required,  
contact your service provider/telephone  
company.  
Turning VM tone detection on/off  
1
2
MMENUN#331  
The default setting is On.  
Enter your access number (24 digits  
max.). a MSAVEN a MOFFN  
1
2
MMENUN#332  
MbN: Select the desired setting. a  
MSAVEN a MOFFN  
Note:  
R When storing your voice mail access  
number and your mailbox password, press  
MDN (Pause) to add pauses (page 15)  
between the access number and the  
password as necessary. Contact your  
service provider/telephone company for the  
required pause time.  
Listening to voice mail messages  
The unit lets you know that you have new  
voice mail messages in the following way:  
New Voice Mailis displayed if  
message indication service is available.  
Example:  
1
MMENUN#330  
R The speakerphone turns on.  
1-222-333-4444  
PPPP  
8888  
2
3
Follow the pre-recorded instructions.  
VM access  
number  
Pauses Password  
When finished, press MOFFN.  
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35  
           
Useful Information  
Note:  
3
Insert the hooks on the wall mounting  
1
2
adaptor into holes  
unit.  
and  
on the base  
R If the handset still indicate there are new  
messages even after you have listened to  
all new messages, turn it off by pressing  
and holding # until the handset beeps.  
2
1
Wall mounting  
Note:  
R Make sure that the wall and the fixing  
method are strong enough to support the  
weight of the unit.  
2
1
Base unit  
1
Lead the telephone line cord through the  
hole in the wall mounting adaptor in the  
direction of the arrow.  
4
Adjust the adaptor to hold the base unit,  
then push it in the direction of the arrow  
until it clicks into place.  
2
Tuck the telephone line cord inside the  
wall mounting adaptor (A). Connect the  
AC adaptor cord and telephone line cord  
(B).  
1
Hooks  
B
A
5
Mount the unit on a wall then slide down  
to secure in place.  
R This product is compliant with the  
following wall phone plate sizes (2  
types).  
1
1
1
2
83 mm (3 /4 inches)  
102 mm (4 inches)  
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36  
   
Useful Information  
Fit the slots of the unit onto the  
corresponding wall phone plate tabs  
3
4
for ( ) and ( ) respectively.  
3
4
3
1
2
4
To remove the wall mounting adaptor  
While pushing down the release levers (A),  
remove the adaptor (B).  
A
A
B
Charger  
1
Drive the screws ( ) (not supplied) into the  
wall.  
1
2
27.2 mm (1 /16 inches)  
2
1
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37  
Useful Information  
Error messages  
Display message  
Cause/solution  
Base no power  
or  
No link. Re-connect base  
AC adaptor.  
R The handset has lost communication with the base  
unit. Move closer to the base unit and try again.  
R Unplug the base unit’s AC adaptor to reset the unit.  
Reconnect the adaptor and try again.  
R The handset’s registration may have been canceled.  
Re-register the handset (page 27).  
Busy  
R The called unit is in use.  
R Other units are in use and the system is busy. Try  
again later.  
R The handset you are using is too far from the base  
unit. Move closer and try again.  
Call phone company for  
your access #  
R You have not stored the voice mail access number.  
Store the number (page 35).  
Check tel line  
R The supplied telephone line cord has not been  
connected yet or not connected properly. Check the  
connections (page 10).  
Error!!  
Invalid  
R Recording was too short. Try again.  
R There is no handset registered to the base unit  
matching the handset number you entered.  
R The handset is not registered to the base unit.  
Register the handset (page 27).  
Requires subscription to  
Caller ID.  
R You must subscribe to a Caller ID service. Once you  
receive caller information after subscribing to a Caller  
ID service, this message will not be displayed.  
Use rechargeable battery.  
R A wrong type of battery such as Alkaline or  
Manganese was inserted. Use only the rechargeable  
Ni-MH batteries noted on page 5, 7.  
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38  
   
Useful Information  
Troubleshooting  
If you still have difficulties after following the instructions in this section, disconnect the base unit’s  
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,  
and then insert the batteries into the handset again.  
General use  
Problem  
Cause/solution  
The handset does not turn on  
even after installing charged  
batteries.  
R Place the handset on the base unit or charger to turn on  
the handset.  
The unit does not work.  
R Make sure the batteries are installed correctly (page 10).  
R Fully charge the batteries (page 11).  
R Check the connections (page 10).  
R Unplug the base unit’s AC adaptor to reset the unit.  
Reconnect the adaptor and try again.  
R The handset has not been registered to the base unit.  
Register the handset (page 27).  
I cannot hear a dial tone.  
R The base unit’s AC adaptor or telephone line cord is not  
connected. Check the connections.  
R Disconnect the base unit from the telephone line and  
connect the line to a known working telephone. If the  
working telephone operates properly, contact our service  
personnel to have the unit repaired. If the working  
telephone does not operate properly, contact your service  
provider/telephone company.  
Menu list  
Problem  
Cause/solution  
The display is in a language I  
cannot read.  
R Change the display language (page 13).  
I cannot register a handset to a R The maximum number of handsets (6) is already  
base unit.  
registered to the base unit. Cancel unused handset  
registrations from the base unit (page 27).  
Battery recharge  
Problem  
Cause/solution  
R Battery charge is low. Fully charge the batteries (page 11).  
The handset beeps and/or  
flashes.  
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39  
   
Useful Information  
Problem  
Cause/solution  
I fully charged the batteries, but  
R Clean the battery ends (  
with a dry cloth and charge again.  
R It is time to replace the batteries (page 10).  
,
) and the charge contacts  
still flashes,  
is displayed, or  
– the operating time seems to  
be shorter.  
Making/answering calls, intercom  
Problem  
is displayed.  
Cause/solution  
R The handset is too far from the base unit. Move closer.  
R The base unit’s AC adaptor is not properly connected.  
Reconnect AC adaptor to the base unit.  
R The handset is not registered to the base unit. Register it  
(page 27).  
Noise is heard, sound cuts in  
and out.  
R You are using the handset or base unit in an area with  
high electrical interference. Re-position the base unit and  
use the handset away from sources of interference.  
R Move closer to the base unit.  
R If you use a DSL/ADSL service, we recommend  
connecting a DSL/ADSL filter between the base unit and  
the telephone line jack. Contact your DSL/ADSL provider  
for details.  
The handset does not ring.  
R The ringer volume is turned off. Adjust the ringer volume  
(page 15, 22).  
R Silent mode is turned on. Turn it off (page 25).  
The base unit does not ring.  
I cannot make a call.  
R The ringer volume is turned off. Adjust the ringer volume  
(page 15).  
R The dialing mode may be set incorrectly. Change the  
setting (page 14).  
I cannot make long distance  
calls.  
R Make sure that you have long distance service.  
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40  
Useful Information  
Caller ID/Talking Caller ID  
Problem  
Cause/solution  
Caller information is not  
displayed.  
R You must subscribe to Caller ID service. Contact your  
service provider/telephone company for details.  
R If your unit is connected to any additional telephone  
equipment such as a Caller ID box or cordless telephone  
line jack, plug the unit directly into the wall jack.  
R If you use a DSL/ADSL service, we recommend  
connecting a DSL/ADSL filter between the base unit and  
the telephone line jack. Contact your DSL/ADSL provider  
for details.  
R The name display service may not be available in some  
areas. Contact your service provider/telephone company  
for details.  
R Other telephone equipment may be interfering with this  
unit. Disconnect the other equipment and try again.  
Caller information is displayed  
or announced late.  
R Depending on your service provider/telephone company,  
the unit may display or announce the caller’s information  
at the 2nd ring or later.  
R Move closer to the base unit.  
Caller information is not  
announced.  
R The handset or base unit’s ringer volume is turned off.  
Adjust it (page 15, 22).  
R The Talking Caller ID feature is turned off. Turn it on  
(page 23).  
R The number of rings for the answering system is set to 2  
ringsor Toll saver. Select a different setting  
(page 33).  
R If the base unit and another handset are having an  
intercom call, your handset does not announce caller  
information.  
The caller list/incoming phone  
numbers are not edited  
automatically.  
R The Caller ID number auto edit feature is turned off. Turn  
it on and try again (page 23).  
R You need to call back the edited number to activate Caller  
ID number auto edit.  
I cannot dial the phone number R The phone number you dialed might have been edited  
edited in the caller list.  
incorrectly (for example, the long distance “1” or the area  
code is missing). Edit the phone number with another  
pattern (page 29).  
Time on the unit has shifted.  
R Incorrect time information from incoming Caller ID  
changes the time. Set the time adjustment to Manual”  
(off) (page 23).  
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41  
Useful Information  
Problem  
Cause/solution  
The 2nd caller’s information is  
not displayed during an outside  
call.  
R In order to use Caller ID, call waiting, or Call Waiting  
Caller ID (CWID), you must first contact your service  
provider/telephone company and subscribe to the desired  
service.  
After subscribing, you may need to contact your service  
provider/telephone company again to activate this specific  
service, even if you already subscribed to both Caller ID  
and Call Waiting with Caller ID services (CWID).  
Answering system  
Problem  
Cause/solution  
The unit does not record new  
messages.  
R The answering system is turned off. Turn it on (page 30).  
R The message memory is full. Erase unnecessary  
messages (page 31).  
R The recording time is set to Greeting only. Change  
the setting (page 34).  
R Your service provider/telephone company’s voice mail  
service may be answering your calls before the unit’s  
answering system can answer your calls. Change the  
unit’s number of rings setting (page 33) to a lower value,  
or contact your service provider/telephone company.  
I cannot operate the answering R The remote access code is not set. Set the remote  
system remotely.  
access code (page 32).  
R You are entering the wrong remote access code. If you  
have forgotten your remote access code, enter the  
remote access code setting to check your current code  
(page 32).  
R The answering system is turned off. Turn it on (page 33).  
The unit does not emit the  
specified number of rings.  
R If the first ring is turned off, the number of rings decreases  
by 1 from the specified number of rings.  
Voice mail  
Problem  
Cause/solution  
New Voice Mailis shown R This notification is displayed when your service provider/  
telephone company’s voice mail service (not the unit’s  
answering system) has recorded a message for you.  
Typically you can remove this notification from the display  
by listening to the message. To listen to the message, dial  
the voice mail number provided by your service provider/  
telephone company (for most cases, this will be your own  
phone number), and follow the voice instructions.  
Depending on your service provider/telephone company,  
you may need to remove all messages from your voice  
mailbox to remove the notification. You can also remove  
this notification by pressing and holding # until the unit  
beeps.  
on the handset display. How do  
I remove this message from the  
display?  
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42  
Useful Information  
Liquid damage  
Problem  
Cause/solution  
Liquid or other form of moisture R Disconnect the AC adaptor and telephone line cord from  
has entered the handset/base  
unit.  
the base unit. Remove the batteries from the handset and  
leave to dry for at least 3 days. After the handset/base  
unit are completely dry, reconnect the AC adaptor and  
telephone line cord. Insert the batteries and charge fully  
before use. If the unit does not work properly, contact an  
authorized service center.  
Caution:  
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.  
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43  
Useful Information  
FCC and other information  
This equipment complies with Part 68 of the  
FCC rules and the requirements adopted by  
the ACTA. On the bottom of this equipment  
is a label that contains, among other  
information, a product identifier in the  
format US:ACJ----------.  
If requested, this number must be provided  
to the telephone company.  
L Registration No.............(found on the  
bottom of the unit)  
advised of your right to file a complaint with  
the FCC if you believe it is necessary.  
The telephone company may make changes  
in its facilities, equipment, operations or  
procedures that could affect the operation of  
the equipment. If this happens the  
telephone company will provide advance  
notice in order for you to make necessary  
modifications to maintain uninterrupted  
service.  
L Ringer Equivalence No. (REN).......0.1B  
If trouble is experienced with this  
equipment, for repair or warranty  
A plug and jack used to connect this  
equipment to the premises wiring and  
telephone network must comply with the  
applicable FCC Part 68 rules and  
requirements adopted by the ACTA. A  
compliant telephone cord and modular plug  
is provided with the product. It is designed  
to be connected to a compatible modular  
jack that is also compliant.  
information, please contact a Factory  
Service Center or other Authorized Servicer.  
If the equipment is causing harm to the  
telephone network, the telephone company  
may request that you disconnect the  
equipment until the problem is resolved.  
Connection to party line service is subject to  
state tariffs. Contact the state public utility  
commission, public service commission or  
corporation commission for information.  
The REN is used to determine the number  
of devices that may be connected to a  
telephone line. Excessive RENs on a  
telephone line may result in the devices not  
ringing in response to an incoming call. In  
most but not all areas, the sum of RENs  
should not exceed five (5.0). To be certain  
of the number of devices that may be  
connected to a line, as determined by the  
total RENs, contact the local telephone  
company. For products approved after July  
23, 2001, the REN for the product is part of  
the product identifier that has the format  
US:AAAEQ##TXXXX. The digits  
If your home has specially wired alarm  
equipment connected to the telephone line,  
ensure the installation of this equipment  
does not disable your alarm equipment. If  
you have questions about what will disable  
alarm equipment, consult your telephone  
company or a qualified installer.  
This equipment is hearing aid compatible as  
defined by the FCC in 47 CFR Section  
68.316.  
represented by ## are the REN without a  
decimal point (e.g., 03 is a REN of 0.3).  
When you hold the phone to your ear, noise  
might be heard in your Hearing Aid. Some  
Hearing Aids are not adequately shielded  
from external RF (radio frequency) energy. If  
noise occurs, use an optional headset  
accessory or the speakerphone option (if  
applicable) when using this phone. Consult  
with your audiologist or Hearing Aid  
If this equipment causes harm to the  
telephone network, the telephone company  
will notify you in advance that temporary  
discontinuance of service may be required.  
But if advance notice isn't practical, the  
telephone company will notify the customer  
as soon as possible. Also, you will be  
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44  
 
Useful Information  
manufacturer about the availability of  
Hearing Aids which provide adequate  
shielding to RF energy commonly emitted  
by digital devices.  
encouraged to try to correct the interference  
by one or more of the following measures:  
– Reorient or relocate the receiving  
antenna.  
– Increase the separation between the  
equipment and receiver.  
– Connect the equipment into an outlet on a  
circuit different from that to which the  
receiver is connected.  
WHEN PROGRAMMING EMERGENCY  
NUMBERS AND(OR) MAKING TEST  
CALLS TO EMERGENCY NUMBERS:  
1) Remain on the line and briefly explain to  
the dispatcher the reason for the call.  
2) Perform such activities in the off-peak  
hours, such as early morning or late  
evenings.  
– Consult the dealer or an experienced  
radio/TV technician for help.  
Some cordless telephones operate at  
frequencies that may cause interference to  
nearby TVs and VCRs. To minimize or  
prevent such interference, the base of the  
cordless telephone should not be placed  
near or on top of a TV or VCR. If  
interference is experienced, move the  
cordless telephone further away from the TV  
or VCR. This will often reduce or eliminate  
interference.  
This device complies with Part 15 of the  
FCC Rules. Operation is subject to the  
following two conditions:  
(1) This device may not cause harmful  
interference, and (2) this device must  
accept any interference received, including  
interference that may cause undesired  
operation.  
Privacy of communications may not be  
ensured when using this phone.  
FCC RF Exposure Warning:  
L This product complies with FCC radiation  
exposure limits set forth for an  
uncontrolled environment.  
L To comply with FCC RF exposure  
requirements, the base unit must be  
installed and operated 20 cm (8 inches)  
or more between the product and all  
person’s body.  
CAUTION:  
Any changes or modifications not expressly  
approved by the party responsible for  
compliance could void the user’s authority  
to operate this device.  
NOTE:  
This equipment has been tested and found  
to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC  
Rules. These limits are designed to provide  
reasonable protection against harmful  
interference in a residential installation. This  
equipment generates, uses, and can radiate  
radio frequency energy and, if not installed  
and used in accordance with the  
L This product may not be collocated or  
operated in conjunction with any other  
antenna or transmitter.  
L The handset may be carried and operated  
with only the specific provided belt-clip.  
Other non-tested belt-clips or similar  
body-worn accessories may not comply  
and must be avoided.  
Notice:  
instructions, may cause harmful  
L FCC ID can be found inside the battery  
compartment or on the bottom of the  
units.  
interference to radio communications.  
However, there is no guarantee that  
interference will not occur in a particular  
installation. If this equipment does cause  
harmful interference to radio or television  
reception, which can be determined by  
turning the equipment off and on, the user is  
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45  
Useful Information  
Compliance with TIA-1083 standard:  
Telephone handsets identified with this logo  
have reduced noise and interference when  
used with T-Coil equipped hearing aids and  
cochlear implants.  
Compatible with  
Hearing Aid T-Coil  
T
TIA-1083  
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46  
Guía Rápida Española  
Guía Rápida Española  
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47  
 
Guía Rápida Española  
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48  
Guía Rápida Española  
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49  
Guía Rápida Española  
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50  
Appendix  
Customer services  
Customer Services Directory (United States and Puerto Rico)  
Obtain Product Information and Operating Assistance; locate your nearest  
Dealer or Service Center; purchase Parts and Accessories; or make Customer  
Service and Literature requests by visiting our Web Site at:  
or, contact us via the web at:  
For hearing or speech impaired TTY users, TTY: 1-877-833-8855  
Accessory Purchases (United States and Puerto Rico)  
Purchase Parts, Accessories and Owner’s Manual online for all  
Panasonic Products by visiting our Web Site at:  
or, send your request by E-mail to:  
You may also contact us directly at:  
1-800-237-9080 (Fax Only)  
(Monday - Friday 9 am to 9 pm, EST.)  
Panasonic National Parts Center  
20421 84th Avenue S., Kent, WA 98032  
(We accept Visa, MasterCard, Discover Card, American Express.)  
For hearing or speech impaired TTY users, TTY: 1-866-605-1277  
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51  
   
Appendix  
Warranty (For United States and Puerto Rico)  
Panasonic Telephone Products  
Limited Warranty  
Limited Warranty Coverage  
If your product does not work properly because of a defect in materials or workmanship,  
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length  
of the period indicated on the chart below, which starts with the date of original purchase  
(“Limited Warranty period”), at its option either (a) repair your product with new or  
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or  
(c) refund your purchase price. The decision to repair, replace or refund will be made by  
the warrantor.  
Parts  
Labor  
One (1) Year  
One (1) Year  
During the “Labor” Limited Warranty period there will be no charge for labor. During the  
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your  
product prepaid during the Limited Warranty period. This Limited Warranty excludes both  
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited  
Warranty only applies to products purchased and serviced in the United States or Puerto  
Rico. This Limited Warranty is extended only to the original purchaser and only covers  
products purchased as new.  
Mail-In Service--Online  
Online Repair Request  
To submit a new repair request and for quick repair status visit our Web Site at  
When shipping the unit carefully pack in a padded shipping carton, include all  
accessories, and send it prepaid. Include a letter detailing the complaint, a return  
address and provide a day time phone number where you can be reached. P.O. Boxes  
are not acceptable. Keep the tracking number for your records. A copy of valid  
registered receipt is required under the 1 year parts and labor Limited Warranty.  
For Limited Warranty service for headsets if a headset is included with this  
product please follow instructions above.  
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE  
PURCHASER WILL BE REQUIRED TO FURNISH A SALES  
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,  
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE  
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH  
PROOF OF PURCHASE.  
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52  
 
Appendix  
Limited Warranty Limits And Exclusions  
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,  
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty  
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are  
caused by products not supplied by the warrantor, or failures which result from accidents,  
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty  
installation, set-up adjustments, misadjustment of consumer controls, improper  
maintenance, power line surge, lightning damage, modification, introduction of sand,  
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or  
rental use of the product, or service by anyone other than a Factory Service Center or  
other Authorized Servicer, or damage that is attributable to acts of God.  
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED  
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR  
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR  
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this  
excludes damages for lost time, lost calls or messages, cost of having someone remove or  
re-install an installed unit if applicable, travel to and from the servicer. The items listed are  
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,  
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE  
PERIOD OF THE LIMITED WARRANTY.  
Some states do not allow the exclusion or limitation of incidental or consequential  
damages, or limitations on how long an implied warranty lasts, so the exclusions may not  
apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other rights  
which vary from state to state. If a problem with this product develops during or after the  
Limited Warranty period, you may contact your dealer or Service Center. If the problem is  
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs  
Department at the addresses listed for the warrantor.  
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,  
ARE YOUR RESPONSIBILITY.  
When you ship the product  
L Carefully pack your unit, preferably in the original carton.  
L Attach a letter, detailing the symptom.  
L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.  
L Do not send your unit to Panasonic Corporation of North America listed on the back  
cover or to executive or regional sales offices. These locations do not repair consumer  
products.  
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53  
Index  
Registration: 27  
Hold: 16  
Intercom: 17  
Key tone: 23  
Line mode: 24  
Making calls: 15  
Missed calls: 28  
Mute: 16  
Index  
I
K
L
M
#
3-way conference: 16  
A
Additional handset: 27  
Alarm: 25  
Answering calls: 15  
Answering system  
Call screening: 33  
Erasing messages: 31, 32, 33  
Greeting message: 30  
Greeting only: 34  
Listening to messages: 31, 32  
Number of rings: 33  
Recording time: 34  
Remote access code: 32  
Remote operation: 32  
Ring count: 33  
Toll saver: 33  
Turning on/off: 30  
Auto talk: 15, 23  
Battery: 10, 11  
Booster (Clarity booster): 16  
Call block: 26  
First ring: 26  
Call share: 16, 24  
Call waiting: 16  
Call Waiting Caller ID: 16  
Caller ID number auto edit: 23, 29  
Caller ID service: 28  
Caller list: 28  
Caller list edit: 29  
Chain dial: 19  
CID (Caller ID): 28  
Conference calls: 16  
Control type: 12  
P
R
Pause: 15  
Phonebook: 18  
Power failure: 11  
Redialing: 15  
Ringer ID: 19  
Ringer tone: 22  
Rotary/pulse service: 16  
Silent mode: 25  
Speed dial: 20  
SP-PHONE (Speakerphone): 15  
Talking Caller ID: 28  
Temporary tone dialing: 16  
Time adjustment: 23  
Transferring calls: 16  
Troubleshooting: 39  
TTY: 51  
VM (Voice mail): 35  
Voice guidance language: 13  
Voice mail: 33, 35  
Volume  
S
T
B
C
V
Receiver: 15  
Ringer (Base unit): 15  
Ringer (Handset): 15, 22  
Speaker: 15  
W
Wall mounting: 36  
Customer support: 24  
D
E
Date and time: 13  
Dialing mode: 14  
Direct command code: 21  
Display  
Contrast: 23  
Language: 13  
Eco mode: 11  
Error messages: 38  
F
Flash: 16, 24  
G
H
Groups: 19  
Handset  
Deregistration: 27  
Name: 27  
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54  
 
Notes  
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55  
IMPORTANT!  
If your product is not working properly. . .  
1 Reconnect AC adaptor to the base unit.  
2 Check if telephone line cord is connected.  
3 Use rechargeable Ni-MH batteries.  
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)  
4 Read troubleshooting page in the Operating Instructions.  
L
FAQ and troubleshooting hints are available.  
For your future reference  
We recommend keeping a record of the following information to assist with any repair under  
warranty.  
Serial No.  
Date of purchase  
(found on the bottom of the base unit)  
Name and address of dealer  
Attach your purchase receipt here.  
Two Riverfront Plaza, Newark, NJ 07102-5490  
© Panasonic System Networks Co., Ltd. 2013  
Printed in China  
*PNQX6490ZA*  
*PNQX6490ZA*  
PNQX6490ZA PC1213MU0 (E)  
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