Panasonic Cordless Telephone KX TG2711FX User Manual

Operating Instructions  
Digital Cordless Phone  
Model No.  
KX-TG2711FX  
KX-TG2712FX  
Model shown is KX-TG2711.  
Before initial use, see “Getting Started”  
on page 9.  
Thank you for purchasing a Panasonic product.  
Please read these operating instructions before using the unit and save them for  
future reference.  
To use this unit in your country, first change the unit’s region setting to match  
your country (page 20). Change the unit’s display language as needed  
(page 12).  
(For Czech and Slovakia)  
This cordless telephone is possible to use according to General licence No.:  
VO-R/8/08.2005-23 (for Czech), VPR-7/2001 (for Slovakia).  
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Introduction  
Model composition  
Base unit  
Part No.  
Handset  
Series  
Model No.  
Part No.  
Quantity  
KX-TG2711  
series  
KX-TG2711  
KX-TG2712  
KX-TG2711  
KX-TG2711  
KX-TGA277  
KX-TGA277  
1
2
R Intercom calls and the phonebook copy feature are only available for KX-TG2712.  
R The suffix (FX) in the following model numbers will be omitted in these instructions:  
KX-TG2711FX/KX-TG2712FX  
Accessory information  
Supplied accessories  
Quantity  
No.  
Accessory item/Part number  
KX-TG2711  
KX-TG2712  
A
AC adaptor/PNLV226CE  
Telephone line cord  
1
1
2
1
2
1
4
2
1
B
C
D
E
*1  
Rechargeable batteries  
*2  
Handset cover  
Charger  
*1 See page 4 for replacement battery information.  
*2 The handset cover comes attached to the handset.  
A
B
C
D
E
3
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Introduction  
Additional/replacement accessories  
Please contact your nearest Panasonic dealer for sales information.  
Accessory item  
Model number  
*1  
Rechargeable  
batteries  
HHR-4MVE or HHR-4MVT or HHR-4MRT  
Battery type:  
– Nickel metal hydride (Ni-MH)  
– 2 x AAA (R03) size for each handset  
DECT repeater  
KX-A405  
*1 Replacement batteries may have a different capacity from that of the supplied batteries.  
General information  
R This equipment is designed for use on the Czech and Slovakia analogue telephone network.  
R In the event of problems, you should contact your equipment supplier in the first instance.  
R For use in other countries, please contact your equipment supplier.  
Declaration of Conformity:  
R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the  
essential requirements and other relevant provisions of Radio & Telecommunications Terminal  
Equipment (R&TTE) Directive 1999/5/EC.  
Declarations of Conformity for the relevant Panasonic products described in this manual are  
available for download by visiting:  
Contact to Authorised Representative:  
Panasonic Testing Centre  
Panasonic Marketing Europe GmbH  
Winsbergring 15, 22525 Hamburg, Germany  
For your future reference  
We recommend keeping a record of the following information to assist with any repair under  
warranty.  
Serial No.  
Date of purchase  
(found on the bottom of the base unit)  
Name and address of dealer  
Attach your purchase receipt here.  
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Important Information  
R Do not allow the AC adaptor or telephone  
line cord to be excessively pulled, bent or  
placed under heavy objects.  
For your safety  
To prevent severe injury and loss of life/  
property, read this section carefully before  
using the product to ensure proper and safe  
operation of your product.  
Operating safeguards  
R Unplug the product from power outlets  
before cleaning. Do not use liquid or  
aerosol cleaners.  
R Do not disassemble the product.  
R Do not spill liquids (detergents, cleansers,  
etc.) onto the telephone line cord plug, or  
allow it to become wet at all. This may  
cause a fire. If the telephone line cord plug  
becomes wet, immediately pull it from the  
telephone wall jack, and do not use.  
WARNING  
Power connection  
R Use only the power source marked on the  
product.  
R Do not overload power outlets and  
extension cords. This can result in the risk  
of fire or electric shock.  
R Completely insert the AC adaptor/power  
plug into the power outlet. Failure to do so  
may cause electric shock and/or excessive  
heat resulting in a fire.  
R Regularly remove any dust, etc. from the  
AC adaptor/power plug by pulling it from  
the power outlet, then wiping with a dry  
cloth. Accumulated dust may cause an  
insulation defect from moisture, etc.  
resulting in a fire.  
Medical  
R Consult the manufacturer of any personal  
medical devices, such as pacemakers or  
hearing aids, to determine if they are  
adequately shielded from external RF  
(radio frequency) energy. (The product  
operates in the frequency range of  
1.88 GHz to 1.90 GHz, and the RF  
transmission power is 250 mW (max.).)  
R Do not use the product in health care  
facilities if any regulations posted in the  
area instruct you not to do so. Hospitals or  
health care facilities may be using  
equipment that could be sensitive to  
external RF energy.  
R Unplug the product from power outlets if it  
emits smoke, an abnormal smell, or makes  
an unusual noise. These conditions can  
cause fire or electric shock. Confirm that  
smoke has stopped emitting and contact an  
authorised service centre.  
R Unplug from power outlets and never touch  
the inside of the product if its casing has  
been broken open.  
R Never touch the plug with wet hands.  
Danger of electric shock exists.  
CAUTION  
Installation and location  
R Never install telephone wiring during an  
electrical storm.  
R Never install telephone line jacks in wet  
locations unless the jack is specifically  
designed for wet locations.  
R Never touch uninsulated telephone wires or  
terminals unless the telephone line has  
been disconnected at the network interface.  
R Use caution when installing or modifying  
telephone lines.  
R The AC adaptor is used as the main  
disconnect device. Ensure that the AC  
outlet is installed near the product and is  
easily accessible.  
Installation  
R To prevent the risk of fire or electrical  
shock, do not expose the product to rain or  
any type of moisture.  
R Do not place or use this product near  
automatically controlled devices such as  
automatic doors and fire alarms. Radio  
waves emitted from this product may cause  
such devices to malfunction resulting in an  
accident.  
R This product is unable to make calls when:  
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Important Information  
– the handset batteries need recharging or  
have failed.  
– there is a power failure.  
batteries in a fire. They may explode.  
Check with local codes for possible special  
disposal instructions.  
SAVE THESE INSTRUCTIONS  
Battery  
R We recommend using the batteries noted  
on page 4. USE ONLY rechargeable  
Ni-MH batteries AAA (R03) size.  
For best performance  
R Do not mix old and new batteries.  
R Do not open or mutilate the batteries.  
Released electrolyte from the batteries is  
corrosive and may cause burns or injury to  
the eyes or skin. The electrolyte is toxic and  
may be harmful if swallowed.  
R Exercise care when handling the batteries.  
Do not allow conductive materials such as  
rings, bracelets, or keys to touch the  
batteries, otherwise a short circuit may  
cause the batteries and/or the conductive  
material to overheat and cause burns.  
R Charge the batteries provided with or  
identified for use with this product only, in  
accordance with the instructions and  
limitations specified in this manual.  
Base unit location/avoiding noise  
The base unit and other compatible Panasonic  
units use radio waves to communicate with  
each other.  
R For maximum coverage and noise-free  
communications, place your base unit:  
– at a convenient, high, and central  
location with no obstructions between  
the handset and base unit in an indoor  
environment.  
– away from electronic appliances such as  
TVs, radios, personal computers,  
wireless devices, or other phones.  
– facing away from radio frequency  
transmitters, such as external antennas  
of mobile phone cell stations. (Avoid  
putting the base unit on a bay window or  
near a window.)  
R Only use a compatible base unit (or  
charger) to charge the batteries. Do not  
tamper with the base unit (or charger).  
Failure to follow these instructions may  
cause the batteries to swell or explode.  
R Coverage and voice quality depends on the  
local environmental conditions.  
R If the reception for a base unit location is  
not satisfactory, move the base unit to  
another location for better reception.  
Important safety  
instructions  
Environment  
R Keep the product away from electrical noise  
generating devices, such as fluorescent  
lamps and motors.  
R The product should be kept free from  
excessive smoke, dust, high temperature,  
and vibration.  
R The product should not be exposed to  
direct sunlight.  
R Do not place heavy objects on top of the  
product.  
R When you leave the product unused for a  
long period of time, unplug the product from  
the power outlet.  
R The product should be kept away from heat  
sources such as radiators, cookers, etc. It  
should not be placed in rooms where the  
temperature is less than 0 °C or greater  
When using your product, basic safety  
precautions should always be followed to  
reduce the risk of fire, electric shock, and  
injury to persons, including the following:  
1. Do not use this product near water for  
example, near a bathtub, washbowl,  
kitchen sink, or laundry tub, in a wet  
basement or near a swimming pool.  
2. Avoid using a telephone (other than a  
cordless type) during an electrical storm.  
There may be a remote risk of electric  
shock from lightning.  
3. Do not use the telephone to report a gas  
leak in the vicinity of the leak.  
4. Use only the power cord and batteries  
indicated in this manual. Do not dispose of  
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Important Information  
than 40 °C. Damp basements should also  
be avoided.  
products and batteries should not be mixed  
with general household waste.  
R The maximum calling distance may be  
shortened when the product is used in the  
following places: Near obstacles such as  
hills, tunnels, underground, near metal  
objects such as wire fences, etc.  
R Operating the product near electrical  
appliances may cause interference. Move  
away from the electrical appliances.  
For proper treatment, recovery and recycling  
of old products and used batteries, please  
take them to applicable collection points, in  
accordance with your national legislation and  
the Directives 2002/96/EC and 2006/66/EC.  
By disposing of these products and batteries  
correctly, you will help to save valuable  
resources and prevent any potential negative  
effects on human health and the environment  
which could otherwise arise from inappropriate  
waste handling.  
For more information about collection and  
recycling of old products and batteries, please  
contact your local municipality, your waste  
disposal service or the point of sale where you  
purchased the items.  
Routine care  
R Wipe the outer surface of the product  
with a soft moist cloth.  
R Do not use benzine, thinner, or any  
abrasive powder.  
Penalties may be applicable for incorrect  
disposal of this waste, in accordance with  
national legislation.  
Other information  
CAUTION: Risk of explosion if battery is  
replaced by an incorrect type. Dispose of used  
batteries according to the instructions.  
For business users in the European  
Union  
If you wish to discard electrical and electronic  
equipment, please contact your dealer or  
supplier for further information.  
Notice for product disposal, transfer,  
or return  
R This product can store your private/  
confidential information. To protect your  
privacy/confidentiality, we recommend that  
you erase information such as phonebook  
or caller list entries from the memory before  
you dispose of, transfer, or return the  
product.  
Information on Disposal in other  
Countries outside the European Union  
These symbols (A, B, C) are only valid in  
the European Union. If you wish to discard  
these items, please contact your local  
authorities or dealer and ask for the correct  
method of disposal.  
Information for Users on Collection  
and Disposal of Old Equipment and  
used Batteries  
Note for the battery symbol  
This symbol (B) might be used in  
combination with a chemical symbol (C). In  
this case it complies with the requirement set  
by the Directive for the chemical involved.  
1
2
3
Specifications  
R Standard:  
DECT (Digital Enhanced Cordless  
Telecommunications),  
These symbols (A, B, C) on the products,  
packaging, and/or accompanying documents  
mean that used electrical and electronic  
GAP (Generic Access Profile)  
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Important Information  
R Frequency range:  
1.88 GHz to 1.90 GHz  
R RF transmission power:  
Approx. 10 mW (average power per  
channel)  
R Power source:  
220–240 V AC, 50/60 Hz  
R Power consumption:  
Base unit:  
Standby: Approx. 0.52 W  
Maximum: Approx. 2.7 W  
Charger:  
Standby: Approx. 0.1 W  
Maximum: Approx. 1.8 W  
R Operating conditions:  
0 °C – 40 °C, 20 % – 80 % relative air  
humidity (dry)  
Note:  
R Design and specifications are subject to  
change without notice.  
R The illustrations in these instructions may  
vary slightly from the actual product.  
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Getting Started  
Battery installation  
Setting up  
R USE ONLY Ni-MH batteries AAA (R03)  
size.  
Connections  
R Use only the supplied Panasonic AC  
adaptor PNLV226CE.  
R Do NOT use Alkaline/Manganese/Ni-Cd  
batteries.  
R Confirm correct polarities (  
,
).  
R When mounting the unit on a wall, see  
page 32.  
n Base unit  
Press plug firmly.  
“Click”  
Rechargeable Ni-MH ONLY  
Hook  
To power outlet  
Use only the supplied  
telephone line cord.  
To telephone  
line  
R When the language selection is  
DSL/ADSL filter*  
“Click”  
displayed, see page 12.  
Correct  
Incorrect  
Battery charging  
Charge for about 7 hours.  
R When the batteries are fully charged,  
Fully chargedis displayed.  
*DSL/ADSL filter (not supplied) is required if  
you have DSL/ADSL service.  
Confirm Chargingis displayed.  
n Charger  
Hooks  
To power outlet  
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Getting Started  
Icon  
Battery level  
Medium  
Note when setting up  
Low  
Note for connections  
Needs charging.  
R The AC adaptor must remain connected at  
all times. (It is normal for the adaptor to feel  
warm during use.)  
R The AC adaptor should be connected to a  
vertically oriented or floor-mounted AC  
outlet. Do not connect the AC adaptor to a  
ceiling-mounted AC outlet, as the weight of  
the adaptor may cause it to become  
disconnected.  
Panasonic Ni-MH battery  
performance (supplied batteries)  
Operation  
Operating time  
In continuous use  
20 hours max.  
Not in use (standby) 170 hours max.  
During a power failure  
Note:  
The unit will not work during a power failure.  
We recommend connecting a corded-type  
telephone (without AC adaptor) to the same  
telephone line or to the same telephone line  
jack, if you have such a telephone jack in your  
house.  
R It is normal for batteries not to reach full  
capacity at the initial charge. Maximum  
battery performance is reached after a few  
complete cycles of charge/discharge (use).  
R Actual battery performance depends on  
usage and ambient environment.  
R Even after the batteries are fully charged,  
the handset can be left on the base unit or  
charger without any ill effect on the  
batteries.  
R The battery level may not be displayed  
correctly after you replace the batteries. In  
this case, place the handset on the base  
unit or charger and let it charge for at least  
7 hours.  
Note for battery installation  
R Use the supplied rechargeable batteries.  
For replacement, we recommend using the  
Panasonic rechargeable batteries noted on  
page 4, 6.  
R Wipe the battery ends (  
,
) with a dry  
cloth.  
R Avoid touching the battery ends (  
,
) or  
the unit contacts.  
Note for battery charging  
R It is normal for the handset to feel warm  
during charging.  
R Clean the charge contacts of the handset,  
base unit, and charger with a soft and dry  
cloth once a month. Before cleaning the  
unit, disconnect from power outlets and any  
telephone line cords. Clean more often if  
the unit is exposed to grease, dust, or high  
humidity.  
Battery level  
Icon  
Battery level  
High  
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Getting Started  
MR/ECON  
R: Recall/Flash  
Controls  
ECO: Eco mode shortcut key  
N (Off/Power)  
Handset  
M
Microphone  
Charge contacts  
F
Navigator key  
MDN, MCN, MFN, or MEN: Scroll through various  
lists and items.  
(Volume: MDN or MCN): Adjust the  
receiver or speaker volume while talking.  
MFN ( : Caller list): View the caller list.  
MEN (T: Redial): View the redial list.  
G
H
A
I
B
Base unit  
J
K
C
D
A
B
E
L
M
M
N (Locator)  
A
Charge contacts  
Speaker  
M
M
M
N (Phonebook/Clear)  
N (Speakerphone)  
N (Talk)  
Display  
Handset display items  
Item  
Meaning  
Dial keypad  
Receiver  
Display  
Range status: The more  
bars visible, the closer the  
handset is to the base unit.  
R When  
Handset is searching  
for base unit.  
M
M
N (Menu/OK)  
N (Mute/Pause)  
is flashing:  
(page 29)  
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Getting Started  
Item  
Meaning  
Region settings  
Handset is accessing base  
unit (intercom , paging,  
changing base unit  
settings, etc.).  
You can set the unit to use settings that match  
your country (page 20). The display  
language and other settings will change  
accordingly.  
*1  
Handset is on an outside  
call.  
Note:  
R The display language only changes (to the  
selected country’s default setting) for the  
handset used to select the region setting.  
You must change the display language for  
all other handsets separately.  
R When flashing slowly:  
The call is put on hold.  
R When flashing rapidly:  
An incoming call is now  
being received.  
ECO  
[P]  
The base unit transmission  
power is set to Low.  
(page 13)  
Display language  
Important:  
Battery level  
R When the language selection is  
displayed after installing the batteries for  
the first time, perform step 5.  
Alarm is on. (page 20)  
*1  
Privacy mode is on.  
(page 19)  
16 display languages are available.  
New voice mail message  
*2  
received. (page 24)  
[IN USE]  
Someone is using the  
line.  
*1  
*1 KX-TG2712  
*2 Voice mail subscribers only  
1
2
3
4
5
M
N
Turning the power on/off  
MbN: Handset Setupa M  
MbN: Display Setupa M  
MbN: Select Languagea M  
MbN: Select your desired language. a  
N
Power on  
N
Press M  
N for about 1 second.  
N
Power off  
M
N a M  
N
Press M  
N for about 2 seconds.  
Note:  
R If you select a language you cannot read:  
M
N a M  
N a MDN 3 times a  
M
N a MCN 3 times a M  
N 2  
Initial settings  
times a MbN: Select your desired  
language. a M  
N a M  
N
Symbol meaning:  
Example: MbN: Off”  
Press MCN or MDN to select the words in  
quotations.  
Date and time  
1
M
N
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Getting Started  
– When the one touch eco mode is on: Low”  
is temporarily displayed and ECOis  
shown on the handset display.  
– When the one touch eco mode is off:  
Normalis temporarily displayed and  
ECOgoes off from the handset display.  
2
3
4
MbN: Handset Setupa M  
N
MbN: Set Date & Timea M  
N
Enter the current date, month, and year.  
Example: 15 July, 2012  
15 07 12  
5
Enter the current hour and minute.  
Example: 9:30  
Note:  
R When there is another cordless phone  
nearby and it is in use, the base unit  
transmission power may not be reduced.  
(KX-TG2712)  
R Activating one touch eco mode reduces the  
range of the base unit in standby mode.  
R If you set the repeater mode to On(page  
21), one touch eco mode is cancelled.  
09 30  
R You can select 24-hour or 12-hour  
clock format (AMor PM) by  
pressing *.  
6
M
N a M  
N
Note:  
R The date and time may be incorrect after a  
power failure. In this case, set the date and  
time again.  
Dialling mode  
If you cannot make calls, change this setting  
according to your telephone line service. The  
default setting is Tone.  
Tone: For tone dial service.  
Pulse: For rotary/pulse dial service.  
1
2
3
4
M
N
MbN: Base Unit Setupa M  
N
MbN: Dial Modea M  
N
MbN: Select the desired setting. a  
N a M  
M
N
One touch eco mode  
When the handset is on the base unit, the  
base unit transmission power is reduced up to  
99.9 % if only one handset is registered.  
Even when the handset is not on the base unit  
or several handsets are registered, the base  
unit transmission power in standby mode can  
be reduced up to 90 % by activating one touch  
eco mode.  
You can turn on/off one touch eco mode by  
just pressing MR/ECON. The default setting is  
Normal.  
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Making/Answering Calls  
When storing a calling card access number  
and/or PIN in the phonebook, a pause is also  
needed (page 16).  
Example: If you need to dial the line access  
number “0” when making outside calls with a  
PBX:  
Making calls  
1
Lift the handset and dial the phone  
number.  
R To correct a digit, press M  
N.  
1
2
0 a M  
N
2
3
M
N
Dial the phone number. a M  
N
When you finish talking, press M  
place the handset on the base unit or  
charger.  
N or  
Note:  
R A 3 second pause is inserted each time  
N is pressed.  
M
Using the speakerphone  
1
Dial the phone number and press M N.  
R Speak alternately with the other party.  
When you finish talking, press M N.  
Answering calls  
2
Note:  
1
Lift the handset and press M  
when the unit rings.  
N or M  
N
R You can also answer the call by  
pressing any dial key from 0 to 9,  
*, or #. (Any key answer feature)  
R For best performance, use the  
speakerphone in a quiet environment.  
R To switch back to the receiver, press M N/  
M
N.  
2
When you finish talking, press M  
place the handset on the base unit or  
charger.  
N or  
Adjusting the receiver or speaker  
volume  
Auto talk  
Press MDN or MCN repeatedly while talking.  
You can answer calls simply by lifting the  
handset off the base unit or charger. You do  
Making a call using the redial list  
not need to press M  
N. To turn this feature  
The last 10 phone numbers dialled are stored  
in the redial list (each 24 digits max.).  
on, see page 18.  
1
2
3
MEN (T)  
Adjusting the handset ringer volume  
MbN: Select the desired phone number.  
n While the handset is ringing for an  
incoming call:  
Lift the handset and press MDN or MCN  
repeatedly to select the desired volume.  
M
N
Erasing a number in the redial list  
n Programming the volume beforehand:  
1
2
MEN (T)  
1
2
3
4
5
6
M
N
MbN: Select the desired phone number.  
a M  
M N: Handset Setupa M  
M N: Ringer Setupa M  
M N: Ringer Volumea M  
MbN: Select the desired volume.  
N
N
N 2 times  
N
3
MbN: Yesa M  
N a M  
N
Pause (for PBX/long distance service  
users)  
M
N a M  
N
A pause is sometimes required when making  
calls using a PBX or long distance service.  
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Making/Answering Calls  
Temporary handset ringer off  
For call waiting or Call Waiting  
Caller ID service users  
To use call waiting or Call Waiting Caller ID,  
you must first subscribe with your service  
provider/telephone company.  
While the handset is ringing for a call, you can  
turn the ringer off temporarily by pressing  
M
N.  
This feature allows you to receive calls while  
you are already talking on the phone. If you  
receive a call while on the phone, you will hear  
a call waiting tone.  
If you subscribe to both Caller ID and Call  
Waiting with Caller ID services, the 2nd  
caller’s information is displayed after you hear  
the call waiting tone on the handset.  
Useful features during a  
call  
Hold  
This feature allows you to put an outside call  
on hold.  
1
2
Press MR/ECON to answer the 2nd call.  
1
2
3
Press M  
N during an outside call.  
To switch between calls, press MR/ECON.  
MbN: Holda M  
N
Note:  
R Please contact your service provider/  
telephone company for details and  
availability of this service in your area.  
To release hold, press M  
R Another handset user can take the call  
by pressing M N. (KX-TG2712)  
N.  
Note:  
R If a call is kept on hold for more than 9  
minutes, the call rings at your handset  
again. After 1 additional minute on hold, the  
call is disconnected.  
R If another phone is connected to the same  
line, you can also take the call by lifting its  
handset.  
Temporary tone dialling (for  
rotary/pulse service users)  
You can temporarily switch the dialling mode  
to tone when you need to access touch-tone  
services (for example, answering services,  
telephone banking services, etc.).  
Press * before entering access numbers  
which require tone dialling.  
Mute  
While mute is turned on, you can hear the  
other party, but the other party cannot hear  
you.  
Call share  
Available for:  
1
2
Press M  
To return to the conversation, press  
N again.  
N during conversation.  
KX-TG2712  
You can join an existing outside call.  
To join the conversation, press M  
M
N when  
the other handset is on an outside call.  
Recall/flash  
Note:  
R To prevent other users from joining your  
conversations with outside callers, turn the  
privacy mode on (page 19).  
MR/ECON allows you to use the special  
features of your host PBX such as transferring  
an extension call, or accessing optional  
telephone services.  
Note:  
R To change the recall/flash time, see  
page 19.  
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Phonebook  
R If there is no entry corresponding to  
the character you selected, the next  
entry is displayed.  
MbN: Scroll through the phonebook if  
necessary.  
Handset phonebook  
The phonebook allows you to make calls  
without having to dial manually. You can add  
50 names and phone numbers.  
3
4
M
N
Adding entries  
Editing entries  
1
2
3
M
N a M  
MbN: New Entrya M  
Enter the party’s name (16 characters  
max.). a M  
R You can change the character entry  
mode by pressing M N (page 26).  
Enter the party’s phone number (24 digits  
N
1
Find the desired entry (page 16). a  
N
M
N
2
3
MbN: Edita M  
Edit the name if necessary (16 characters  
max.; page 26). a M  
Edit the phone number if necessary (24  
N
N
N
4
4
5
digits max.). a M  
N
max.). a M  
N
5
6
MbN: Savea M  
N
MbN: Savea M  
R To add other entries, repeat from step  
N
M
N
3.  
6
M
N
Erasing entries  
1
Find the desired entry (page 16). a  
Finding and calling from a  
phonebook entry  
M
N
2
3
MbN: Erasea M  
N
MbN: Yesa M  
N a M  
N
Scrolling through all entries  
1
2
M
N
MbN: Select the desired entry.  
R You can scroll through the phonebook  
entry by pressing and holding MCN or  
MDN.  
Copying phonebook  
entries  
3
M
N
Available for:  
KX-TG2712  
Searching by first character  
You can copy phonebook entries between 2  
handsets.  
1
M
N
R Change the character entry mode if  
necessary:  
Copying an entry  
M
N a MbN: Select the character  
1
2
Find the desired entry (page 16). a  
entry mode. a M  
N
M
N
2
Press the dial key (0 to 9) which  
contains the character you are searching  
for (page 26).  
MbN: Copya M  
N
R Press the same dial key repeatedly to  
display the first entry corresponding to  
each character located on that dial key.  
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Phonebook  
3
4
Enter the handset number you wish to  
send the phonebook entry to.  
R When an entry has been copied,  
Completedis displayed.  
R To continue copying another entry:  
MbN: Yesa M  
N a MbN:  
Select the desired entry. a M  
N
M
N
Copying all entries  
1
2
3
M
N a M  
N
MbN: Copy Alla M  
N
Enter the handset number you wish to  
send the phonebook entry to.  
R When all entries have been copied,  
Completedis displayed.  
4
M
N
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Programming  
Programmable settings  
You can customise the unit by programming the following features using the handset.  
Scrolling through the display menus  
1
2
3
M
N
Press MCN or MDN to select the desired main menu. a M  
N
Press MCN or MDN to select the desired item in sub-menu 1. a M  
N
R In some cases, you may need to select from sub-menu 2. a M  
Press MCN or MDN to select the desired setting. a M  
R This step may vary depending on the feature being programmed.  
R To exit the operation, press M N.  
Note:  
R In the following table, < > indicates the default settings.  
R In the following table, indicates the reference page number.  
R Display menu order and sub-menu may vary depending on your model.  
N
4
N
Main menu  
Sub-menu 1  
Sub-menu 2  
Caller List  
22  
25  
16  
17  
12  
20  
*1  
Intercom  
Ph.Book Setup  
Handset Setup  
New Entry  
*1  
Copy All  
*2  
Set Date & Time  
Alarm  
<Off>  
Ringer Setup  
Display Setup  
Register H.set  
Ringer Volume  
<Level 6>  
14  
*3, *4  
Ringtone  
<Ringtone 1>  
*5  
12  
Select Language  
<English>  
Contrast  
<Level 3>  
31  
*6  
Keytones  
<On>  
*7  
14  
Auto Talk  
<Off>  
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Programming  
Main menu  
Sub-menu 1  
Sub-menu 2  
*2  
*8  
13  
15  
Base Unit Setup  
First Ring  
<On>  
Dial Mode  
<Tone>  
*9, *10  
*1, *11  
Recall/Flash  
<600 msec.>  
Privacy Mode  
<Off>  
Base Unit PIN  
31  
21  
Repeater Mode  
<Off>  
Country  
20  
<Other>  
*1 KX-TG2712  
*2 If you program these settings using one of the handsets, you do not need to program the  
same item using another handset. (KX-TG2712)  
*3 The ringer tone may continue to play for several seconds even if the caller has already hung  
up. You may either hear a dial tone or no one on the line when you answer the call.  
*4 The preset melodies in this product are used with permission of © 2011 Copyrights Vision  
Inc.  
*5 The default display language will be as follows if you select the following regional codes  
when changing the unit’s region setting (page 12):  
Other= English”  
Česká republika= Čeština”  
Slovensko= Slovenčina”  
*6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any  
keys, including confirmation tones and error tones.  
*7 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up  
the handset to answer a call, turn off this feature.  
*8 If you do not want the unit to ring before the caller information is received, set to Off.  
(Caller ID subscribers only)  
You can only remove the first ring if the unit rings two times or more by default, which  
depends on your service provider/telephone company.  
*9 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX  
supplier if necessary.  
*10 The default setting will be as follows if you select the following regional codes when  
changing the unit’s region setting (page 20):  
Česká republika= 100 msec.”  
Slovensko= 100 msec.”  
*11 To prevent other users from joining your conversations with outside callers, turn this feature  
on.  
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Programming  
Changing the unit’s region  
setting/Resetting the base unit  
Special programming  
1
2
3
4
M
N
Alarm  
MbN: Base Unit Setupa M  
MbN: Countrya M  
MbN: Select the desired country. a  
N
An alarm sounds at the set time for 3 minutes  
once or daily. Alarm can be set for each  
handset.  
N
Important:  
M
N
R Set the date and time beforehand  
Other= countries except Czech and  
(page 12).  
Slovakia  
Česká republika= Czech  
Slovensko= Slovakia  
1
2
3
4
M
N
MbN: Handset Setupa M  
MbN: Alarma M  
MbN: Select the desired alarm option. a  
N
5
MbN: Yesa M  
N a M  
N
N
Note:  
R The following items will be deleted or reset  
to their default settings:  
M
N
– Base unit settings (page 19)  
– One touch eco mode (page 13)  
– Caller list  
Off”  
Turns alarm off. Go to step 8.  
– Voice mail messages  
Once”  
R The following items will be retained:  
– Date and time  
– Repeater mode  
R If you select the desired country in step 4,  
the following default settings will be  
changed for the selected country’s default  
settings:  
– Recall/flash time (page 19)  
– Display language (page 18)  
R After changing the unit’s region setting/  
An alarm sounds once at the set time.  
Daily”  
An alarm sounds daily at the set time.  
Go to step 6.  
5
6
7
Enter the desired date and month.  
Set the desired time. a M  
N
MbN: Select the desired alarm tone. a  
resetting the base unit,  
handset momentarily. This is normal and  
the handset can be used once  
flashing.  
may flash on the  
M
N
R We recommend selecting a different  
ringer tone from the one used for  
outside calls.  
stops  
8
M
N a M  
N
R When the alarm is set,  
is displayed.  
Increasing the range of the base  
unit  
You can increase the signal range of the base  
unit by using a DECT repeater. Please use  
only the Panasonic DECT repeater noted on  
page 4. Contact your Panasonic dealer for  
details.  
Note:  
R To stop the alarm, lift the handset and  
press M N or place the handset on the  
base unit or charger.  
R When the handset is in use, the alarm will  
not sound until the handset is in standby  
mode.  
Important:  
R Before registering the repeater to this base  
unit, you must turn the repeater mode on.  
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Programming  
R Do not use more than one repeater at a  
time.  
Setting the repeater mode  
1
2
3
4
M
N
MbN: Base Unit Setupa M  
MbN: Repeater Modea M  
MbN: Select the desired setting. a  
N
N
M
N a M  
N
Note:  
R After turning the repeater mode on or off,  
may flash on the handset momentarily.  
This is normal and the handset can be used  
once stops flashing.  
Registering the DECT repeater  
(KX-A405) to the base unit  
Note:  
R Please use a repeater that has not yet been  
registered to another unit. If the repeater is  
registered to another unit, deregister it first,  
referring to the Installation Guide for the  
DECT repeater.  
1
Base unit:  
Press and hold M N for about 5 seconds.  
(No registration tone)  
R The next step must be completed  
within 90 seconds.  
2
3
DECT repeater:  
Connect the AC adaptor, then wait until  
the  
indicator and  
indicator light  
green.  
Base unit:  
To exit the registration mode, press M N.  
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Caller ID Service  
Phonebook name display  
Using Caller ID service  
Important:  
When caller information is received and it  
matches a phone number stored in the  
phonebook, the stored name in the  
phonebook is displayed and logged in the  
caller list.  
R This unit is Caller ID compatible. To use  
Caller ID features, you must subscribe to a  
Caller ID service. Contact your service  
provider/telephone company for details.  
Caller list  
Caller ID features  
Important:  
When an outside call is being received, the  
caller information is displayed.  
Caller information for the last 50 callers is  
logged in the caller list from the most recent  
call to the oldest.  
R Only 1 person can access the caller list at a  
time.  
R Make sure the unit’s date and time setting  
is correct (page 12).  
R If the unit cannot receive caller information,  
the following is displayed:  
Viewing the caller list and calling  
back  
Out of Area: The caller dials from  
an area which does not provide a Caller  
ID service.  
Private Caller: The caller  
requests not to send caller information.  
R If the unit is connected to a PBX system,  
caller information may not be properly  
received. Contact your PBX supplier.  
1
MFN (  
)
Press MCN to search from the most recent  
call, or press MDN to search from the  
oldest call.  
3
To call back, press M  
To exit, press M  
N.  
N.  
Missed calls  
Note:  
If a call is not answered, the unit treats it as a  
missed call and Missed Callis displayed.  
This lets you know if you should view the  
caller list to see who called while you were  
away.  
R If the entry has already been viewed or  
answered, “ ” is displayed, even if it was  
viewed or answered using another handset.  
Even if only one missed call in the caller list is  
viewed (page 22), Missed Call”  
disappears from the display. When you  
receive another new call, Missed Callis  
displayed again.  
Editing a caller’s phone number  
before calling back  
1
2
MFN (  
)
MbN: Select the desired entry. a  
M
Note:  
N
R Even when there are unviewed missed  
calls, Missed Calldisappears from the  
standby display if the following operation is  
performed by one of the registered  
handsets:  
3
4
MbN: Edit and Calla M  
N
Edit the number.  
R Press dial key (0 to 9) to add,  
M
N to delete.  
– Being replaced on the base unit or  
charger.  
5
M
N
– Pressing M  
N.  
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Caller ID Service  
Erasing caller information  
1
2
MFN (  
)
MbN: Select the desired entry. a  
M
N
3
4
MbN: Eraseor Erase Alla  
M
N
MbN: Yesa M  
N a M  
N
Storing caller information to the  
phonebook  
1
2
MFN (  
)
MbN: Select the desired entry. a  
M
N
3
4
MbN: Add Phonebooka M  
N
To store the name, continue from step 3,  
“Adding entries”, page 16.  
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Voice Mail Service  
Voice mail service  
Voice mail is an automatic answering service  
offered by your service provider/telephone  
company. After you subscribe to this service,  
your service provider/telephone company’s  
voice mail system answers calls for you when  
you are unavailable to answer the phone or  
when your line is busy. Messages are  
recorded by your service provider/telephone  
company, not your telephone.  
When you have new messages,  
is  
displayed on the handset if message  
indication service is available. Please contact  
your service provider/telephone company for  
details of this service.  
Important:  
R If  
still remains on the display even  
after you have listened to new messages,  
turn it off by pressing and holding # for 2  
seconds.  
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Intercom/Locator  
Intercom  
Transferring calls,  
conference calls  
Available for:  
KX-TG2712  
Available for:  
KX-TG2712  
Intercom calls can be made between  
handsets.  
Outside calls can be transferred or a  
conference call with an outside party can be  
made between 2 handsets.  
Note:  
R When paging the handset, the paged  
handset beeps for 1 minute.  
R If you receive an outside call while talking  
on the intercom, you hear 2 tones. To  
1
2
During an outside call, press M  
N.  
MbN: Intercoma M  
N
R
flashes to indicate the outside call  
is on hold.  
answer the call, press M  
N.  
N, then press  
M
3
4
Enter the desired handset number you  
want to transfer to.  
Making an intercom call  
Wait for the paged party to answer.  
R If the paged party does not answer,  
1
2
3
M
N
press M  
To complete the transfer:  
Press M N.  
N to return to the outside call.  
MbN: Intercoma M  
N
5
To page a specific handset, enter the  
handset number.  
R The outside call is being routed to the  
destination unit.  
R To stop paging, press M  
N.  
To establish a conference call:  
Press 3.  
4
When you finish talking, press M  
N.  
R To leave the conference, press  
Answering an intercom call  
M
N. The other 2 parties can  
continue the conversation.  
R To put the outside call on hold, press  
M
M
1
2
Press M  
N to answer the page.  
When you finish talking, press M  
N.  
N. a MbN: Holda  
N
To resume the conference, press 3.  
Handset locator  
You can locate a misplaced handset by  
paging it.  
Answering a transferred call  
Press M  
N to answer the page.  
1
Base unit: Press M N.  
R All registered handsets beep for 1  
minute.  
2
To stop paging:  
Base unit: Press M N.  
Handset: Press M  
N.  
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Useful Information  
Character entry  
The dial keys are used to enter characters and numbers. Each dial key has multiple characters  
assigned to it. The characters that can be entered depend on the character entry mode  
(page 26).  
– Press MFN or MEN to move the cursor left or right.  
– Press dial keys to enter characters and numbers.  
– Press M  
N to erase the character or number highlighted by the cursor. Press and hold  
M
N to erase all characters or numbers.  
– Press * (Aaa) to switch between uppercase and lowercase.  
– To enter another character located on the same dial key, press MEN to move the cursor to the  
next space, then press the appropriate dial key.  
Character entry modes  
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (  
),  
Extended 1 ( ), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except  
Numeric, you can select which character is entered by pressing a dial key repeatedly.  
When the unit displays the character entry screen:  
M
N a MbN: Select a character entry mode. a M  
N
Note:  
R
in the following tables represents a single space.  
Alphabet character table (ABC)  
Numeric entry table (0-9)  
Greek character table (  
)
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Useful Information  
Extended 1 character table (  
)
R The following are used for both uppercase and lowercase:  
Extended 2 character table (  
)
R The following are used for both uppercase and lowercase:  
Cyrillic character table (  
)
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Useful Information  
Error messages  
Display message  
Cause/solution  
Failed  
R Phonebook copy failed (page 16). Confirm the other handset  
(the receiver) is in standby mode and try again.  
Incomplete  
Memory Full  
R The receiver’s phonebook memory is full. Erase the unwanted  
phonebook entries from the other handset (the receiver) and  
try again.  
R The phonebook memory is full. Erase unwanted entries  
(page 16).  
No link to base.  
Reconnect AC  
adaptor.  
R The handset has lost communication with the base unit. Move  
closer to the base unit and try again.  
R Unplug the base unit’s AC adaptor to reset the unit.  
Reconnect the adaptor and try again.  
R The handset’s registration may have been cancelled.  
Re-register the handset (page 31).  
Troubleshooting  
If you still have difficulties after following the instructions in this section, disconnect the base unit’s  
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the  
handset.  
General use  
Problem  
Cause/solution  
The handset does not turn R Place the handset on the base unit or charger to turn on the  
on even after installing  
charged batteries.  
handset.  
The unit does not work.  
R Make sure the batteries are installed correctly (page 9).  
R Fully charge the batteries (page 9).  
R Check the connections (page 9).  
R Unplug the base unit’s AC adaptor to reset the unit and turn  
off the handset. Reconnect the adaptor, turn on the handset  
and try again.  
R The handset has not been registered to the base unit.  
Register the handset (page 31).  
The handset display is  
blank.  
R The handset is not turned on. Turn the power on (page 12).  
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Useful Information  
Problem  
Cause/solution  
I cannot hear a dial tone.  
R Make sure that you are using the supplied telephone line cord.  
Your old telephone line cord may have a different wiring  
configuration.  
R The base unit’s AC adaptor or telephone line cord is not  
connected. Check the connections.  
R Disconnect the base unit from the telephone line and connect  
the line to a known working telephone. If the working  
telephone operates properly, contact our service personnel to  
have the unit repaired. If the working telephone does not  
operate properly, contact your service provider/telephone  
company.  
I cannot use the intercom  
or phonebook copy feature.  
R These features are available between the handsets. Although  
the handset displays Intercom, Copy All, or Copy,  
these features are not available for single handset models.  
Programmable settings  
Problem  
Cause/solution  
The display is in a  
R Change the display language (page 12).  
language I cannot read.  
I cannot activate the eco  
mode.  
R You cannot set eco mode when you set the repeater mode  
On. If required, set the repeater mode to Off(page 21).  
Battery recharge  
Problem  
Cause/solution  
The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 9).  
flashes.  
I fully charged the  
batteries, but  
R Clean the battery ends (  
a dry cloth and charge again.  
R It is time to replace the batteries (page 9).  
,
) and the charge contacts with  
still flashes or  
– the operating time  
seems to be shorter.  
Making/answering calls, intercom  
Problem  
is flashing.  
Cause/solution  
R The handset is too far from the base unit. Move closer.  
R The base unit’s AC adaptor is not properly connected.  
Reconnect AC adaptor to the base unit.  
R The handset is not registered to the base unit. Register it  
(page 31).  
R Activating one touch eco mode reduces the range of the base  
unit in standby mode. If required, turn eco mode off (page 13).  
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Useful Information  
Problem  
Cause/solution  
Noise is heard, sound cuts R You are using the handset or base unit in an area with high  
in and out.  
electrical interference. Re-position the base unit and use the  
handset away from sources of interference.  
R Move closer to the base unit.  
R If you use a DSL/ADSL service, we recommend connecting a  
DSL/ADSL filter between the base unit and the telephone line  
jack. Contact your DSL/ADSL provider for details.  
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume  
(page 14).  
I cannot make a call.  
R The dialling mode may be set incorrectly. Change the setting  
(page 13).  
Caller ID  
Problem  
Cause/solution  
Caller information is not  
displayed.  
R You must subscribe to a Caller ID service. Contact your  
service provider/telephone company for details.  
R If your unit is connected to any additional telephone  
equipment, remove and plug the unit directly into the wall jack.  
R If you use a DSL/ADSL service, we recommend connecting a  
DSL/ADSL filter between the base unit and the telephone line  
jack. Contact your DSL/ADSL provider for details.  
R Other telephone equipment may be interfering with this unit.  
Disconnect the other equipment and try again.  
Caller information is slow  
to display.  
R Depending on your service provider/telephone company, the  
unit may display the caller’s information at the 2nd ring or  
later. Set the first ring to Off(page 19).  
R Move closer to the base unit.  
The name stored in the  
phonebook is not fully  
displayed while an outside  
call is being received.  
R Edit the phonebook entry name to fit in 1 line of text (page 16).  
Liquid damage  
Problem  
Cause/solution  
Liquid or other form of  
moisture has entered the  
handset/base unit.  
R Disconnect the AC adaptor and telephone line cord from the  
base unit. Remove the batteries from the handset and leave to  
dry for at least 3 days. After the handset/base unit are  
completely dry, reconnect the AC adaptor and telephone line  
cord. Insert the batteries and charge fully before use. If the  
unit does not work properly, contact an authorised service  
centre.  
Caution:  
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.  
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Useful Information  
Registering a handset to the base unit  
1
Handset:  
M
N
2
3
4
MbN: Handset Setupa M  
MbN: Register H.seta M  
Base unit:  
N
N
Press and hold M N for about 5 seconds. (No registration tone)  
R If all registered handsets start ringing, press M N again to stop, then repeat this step.  
(KX-TG2712)  
R The next step must be completed within 90 seconds.  
5
Handset:  
Wait until Enter Base PINis displayed. a Enter the base unit PIN (default: 0000).  
a M  
R If you forget your PIN, contact an authorised service centre.  
R When the handset has been registered successfully, stops flashing.  
N
Deregistering a handset  
1
2
3
M
N
MbN: Base Unit Setupa M  
335 a M  
R All handsets registered to the base unit are displayed.  
N
N
4
5
Enter the desired handset number you want to cancel. a M  
N
MbN: Yesa M  
N
R A confirmation tone sounds.  
R The handset does not beep when cancelling its own registration.  
6
M
N
Changing the base unit PIN (Personal Identification Number)  
Important:  
R If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to  
you. If you forget your PIN, contact an authorised service centre.  
1
2
3
4
5
M
N
MbN: Base Unit Setupa M  
N
MbN: Base Unit PINa M  
N
Enter the current 4-digit base unit PIN (default: 0000).  
Enter the new 4-digit base unit PIN. a M N a M  
N
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Useful Information  
Wall mounting  
Note:  
R Make sure that the wall and the fixing method are strong enough to support the weight of the  
unit.  
R Drive the screws (not supplied) into the wall.  
n Base unit  
n Charger  
50 mm  
Screws  
25 mm  
Screws  
Hooks  
Hook  
Space  
(5 mm)  
Space  
Longer than  
20 mm  
(6 mm)  
Longer than  
20 mm  
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Index  
Troubleshooting: 28  
V
Voice mail: 24  
Volume  
Receiver: 14  
Ringer (Handset): 14, 18  
Speaker: 14  
Wall mounting: 32  
Index  
A
B
C
Alarm: 20  
Answering calls: 14  
Auto talk: 14, 18  
Base unit  
Resetting: 20  
Battery: 9, 10  
Call share: 15  
W
Call waiting: 15  
Call Waiting Caller ID: 15  
Caller ID service: 22  
Caller list: 22  
Caller list edit: 22  
Character entry: 26  
Conference calls: 25  
E
Date and time: 12  
Dialling mode: 13  
Display  
Contrast: 18  
Language: 12  
Eco mode: 13  
Error messages: 28  
F
First ring: 19  
H
Handset  
Deregistration: 31  
Locator: 25  
Registration: 31  
Hold: 15  
I
Intercom: 25  
K
M
Keytones: 18  
Making calls: 14  
Missed calls: 22  
Mute: 15  
P
R
Pause: 14  
Phonebook: 16  
PIN: 31  
Power failure: 10  
Power on/off: 12  
Privacy mode: 19  
Recall/flash: 15  
Redialling: 14  
Region settings: 12, 20  
Repeater: 20  
Ringer tone: 18  
T
Speakerphone: 14  
Temporary tone dialling: 15  
Transferring calls: 25  
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Notes  
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Notes  
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Sales Department:  
N Czech  
N Slovakia  
Thámova 289/13 (Palác Karlín)  
186 00 Praha 8  
Štúrova 11, 811 01 Bratislava,  
Slovenská republika  
telefon:  
centrální fax:  
+420-236 032 511  
+420-236 032 411  
Telefón:  
Fax:  
+421-2-2062-2211  
+421-2-2062-2311  
zákaznická linka: +420-236 032 911  
zákaznícka linka: +421-2-2062-2911  
N Romania  
B-dul Preciziei, Nr. 24, West Gate Park,  
Clădirea H3, Etaj 2, Sector 6,  
București, 062204, Romania  
Telefon:  
Fax:  
+40.21.316.31.61  
+40.21.316.04.46  
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan  
© Panasonic System Networks Co., Ltd. 2012  
*PNQX5392ZA*  
*PNQX5392ZA*  
FX-2/3  
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