Operating Instructions
2.4 GHz Digital Cordless Answering System
Model No.
KX-TG2388
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
customers in the U.S.A. or Puerto Rico.
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Table of Contents
Answering System
Features
Answering system . . . . . . . . . . . . . . . . 46
Recording your greeting message . . . . 46
Erasing your greeting message . . . 47
Pre-recorded greeting message . . . 47
Turning the answering system on/off . . 47
Using the base unit . . . . . . . . . . . . . 47
Using the handset . . . . . . . . . . . . . . 47
Screening your calls . . . . . . . . . . . . 48
Listening to messages . . . . . . . . . . . . . 48
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . 48
Listening to messages using the
handset (Remote Operation) . . . . . 49
Recording a memo message . . . . . . . . 51
Memory capacity . . . . . . . . . . . . . . . . . 52
Remote operation. . . . . . . . . . . . . . . . . 52
Using the answering system
remotely . . . . . . . . . . . . . . . . . . . . . 52
Answering system settings. . . . . . . . . . 54
Remote code . . . . . . . . . . . . . . . . . 54
Caller’s recording time . . . . . . . . . . . 54
Number of rings . . . . . . . . . . . . . . . 54
Recording mode . . . . . . . . . . . . . . . 55
Message alert . . . . . . . . . . . . . . . . . 55
Useful Information
Wall mounting. . . . . . . . . . . . . . . . . . . . 56
Charger unit . . . . . . . . . . . . . . . . . . . 58
Belt clip. . . . . . . . . . . . . . . . . . . . . . . . . 58
Shoulder Rest Attachment . . . . . . . . . . 59
Headset (optional) . . . . . . . . . . . . . . . . 59
If the Following Appear on Your
Display.... . . . . . . . . . . . . . . . . . . . . . . . 60
Troubleshooting . . . . . . . . . . . . . . . . . . 61
Answering System . . . . . . . . . . . . . . 65
General . . . . . . . . . . . . . . . . . . . . . . 66
FCC and other information. . . . . . . . . . 67
Specifications . . . . . . . . . . . . . . . . . . . . 70
Base unit . . . . . . . . . . . . . . . . . . . . . 70
Handset . . . . . . . . . . . . . . . . . . . . . 70
Charger unit . . . . . . . . . . . . . . . . . . . 70
Warranty. . . . . . . . . . . . . . . . . . . . . . . . 71
Customer services . . . . . . . . . . . . . . . . 73
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 74
3
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Introduction
Thank you for purchasing a Panasonic cordless telephone.
We recommend keeping a record of the following information for future reference.
Serial No.
Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Attach your purchase receipt here.
Accessory information
Included accessories
L To order replacement accessories, call 1-800-332-5368.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
No. Accessory items
Order number
PQLV1W
Quantity
1
2
3
4
5
6
7
AC adaptor for base unit
Telephone line cord
Battery
1
1
1
1
1
1
1
1
PQJA10075Z
HHR-P104
Handset cover
PQYNTG2388BR
PQKE10375Z2
PQKE10364Z1
Charger: PQLV30023NB
AC adaptor: KX-TCA1-2
Belt clip
Shoulder rest attachment
Charger unit
1
2
3
4
5
6
7
Additional/replacement accessories
Accessory items
Order number
HHR-P104
Rechargeable nickel metal
hydride (Ni-MH) battery
Headset
KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91,
KX-TCA92, or KX-TCA98
Battery back-up power supply
KX-TCA200
4
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Introduction
Incorrect reassembly can cause
electric shock when the product is
subsequently used.
12. Unplug the product from power outlets
and refer servicing to an authorized
service center when the following
conditions occur:
Important safety
instructions
When using the product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not use the product near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not work
normally by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.
5. Place the product securely on a stable
surface. Serious damage and/or injury
may result if the product falls.
6. Do not cover slots and openings on the
product. They are provided for
E. If the product has been dropped or
physically damaged.
F. If the product exhibits a distinct
change in performance.
ventilation and protection against
overheating. Never place the product
near radiators, or in a place where
proper ventilation is not provided.
7. Use only the power source marked on
the product. If you are not sure of the
type of power supplied to your home,
consult your dealer or local power
company.
13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use the product to report a gas
leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
8. Do not place objects on the power
cord. Install the product where no one
can step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in the product. This may result in the
risk of fire or electric shock. Never spill
any liquid on the product.
CAUTION:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
11. To reduce the risk of electric shock, do
not disassemble the product. Take the
product to an authorized service center
when service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
L Use caution when installing or modifying
telephone lines.
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Introduction
L Do not touch the plug with wet hands.
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. [The product
operates in the frequency range of 2400
MHz to 2481 MHz, and the power output
is 125 mW (max.)] Do not use the
product in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF (radio
frequency) energy.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
L Charge the battery(ies) provided with or
identified for use with the product only, in
accordance with the instructions and
limitations specified in this manual.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose this product to rain
or any type of moisture.
L Unplug the product from power outlets if
it emits smoke, an abnormal smell, or
makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has stopped
and contact the Panasonic Call Center
at 1-800-211-PANA (7262).
Medical
L Consult the manufacturer of any
personal medical devices, such as
6
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Introduction
L The maximum calling distance may be
shortened when the product is used in
the following places: Near obstacles
such as hills, tunnels, undergrounds,
near metal objects such as wire fences,
etc.
For best performance
Base unit location/noise
The base unit and handset use radio
waves to communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
L Operating near 2.4 GHz electrical
appliances may cause interference.
Move away from the electrical
appliances.
L Placing the product away from electrical
appliances such as a TV, personal
computer, or another cordless phone.
Routine care
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
L Wipe the outer surface of the product
with a soft cloth. Do not use benzine,
thinner, or any abrasive powder.
L Raising the antenna vertically.
L If you use the handset near a microwave
oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.
L If you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for
a long period of time, unplug the product
from the power outlet.
L The product should be kept away from
heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
than 5 °C (41 °F) or greater than 40 °C
(104 °F). Damp basements should also
be avoided.
7
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Preparation
Connections
Base unit
Single-Line Telephone Jack (RJ11C)
Fasten the cords.
Hooks
*Noise Filter
(For DSL users)
*Not included
Telephone
Line Cord
Power Outlet
(AC 120 V, 60 Hz)
AC Adaptor
Power Outlet (AC 120 V, 60 Hz)
AC Adaptor
Charger unit
Note:
L Base unit: Use only the included Panasonic AC adaptor PQLV1.
L Charger unit: Use only the included Panasonic AC adaptor KX-TCA1.
L The AC adaptors must remain connected at all times. (It is normal for the adaptors to
feel warm during use.)
L The AC adaptors should be connected to a vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptors to a ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become disconnected.
L If your unit is connected to a PBX which does not support Caller ID, you cannot access
Caller ID services.
L The unit will not work during a power failure. We recommend connecting a standard
telephone to the same telephone line or to the same telephone jack using the Panasonic
KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a
Panasonic battery back-up power supply noted on page 4.
8
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Preparation
L “Charge completed” is displayed
when the battery has been fully charged.
If you subscribe to a DSL service
L Please attach a noise filter (contact your
DSL provider) to the telephone line
between the base unit and the telephone
line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 27) do not
function properly.
The CHARGE indicator will remain lit.
Base unit
Battery installation
1 Insert the battery (1), and press it
down until it snaps into the
compartment (2).
CHARGE Indicator
2
1
Charger unit
2 Close the handset cover.
CHARGE Indicator
L If you attach the shoulder rest
attachment to the handset (page 59),
charge the handset using the charger.
Battery charge
Note:
Place the handset on the base unit or
charger for 6 hours before initial use.
L To ensure the battery charges properly,
clean the charge contacts of the
L Make sure to place the handset with the
keypad facing up to charge the handset
battery. If the keypad is not facing up, the
handset battery can not be charged.
handset, base unit and the charger with
a soft, dry cloth once a month. Clean
more often if the unit is subject to
grease, dust, or high humidity.
L The unit will beep once, the CHARGE
indicator will light, and “Charging” will
be displayed.
9
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Preparation
Battery strength
Battery performance
You can confirm the battery strength on the
handset display.
After your Panasonic battery is fully
charged, you can expect the following
performance:
Battery icon
5
Battery strength
Fully charged
Medium
Operation
Operating time
While in use
(talking)
Up to 5 hours
6
7
Low
While not in use
(standby)
Up to 11 days
Up to 2 hours
*1
When flashing: needs
to be recharged.
While in use when
the Hearing Aid
mode is Telecoil
(page 44)
8
Discharged
Recharging the battery
Recharge the battery when:
*1 Handset is off the base unit or charger
but not in use.
– “Recharge battery” is displayed or
7 flashes on the handset display.
– the handset beeps intermittently while it
is in use.
Note:
L Battery power is consumed whenever
the handset is off the base unit or
Note:
charger, even when the handset is not in
use. The longer you leave the handset
off the base unit or charger, the shorter
you can actually talk on the handset.
Actual battery performance depends on
a combination of how often the handset
is in use and how often it is not in use.
L Recharge the handset battery for more
than 15 minutes, or the display will
continue showing the indication.
L If the battery has been discharged, the
handset will display “Charge for 6h”
and 8 when you place the handset
on the base unit or charger.
L Once the battery is fully charged, you do
not have to charge it again until
“Recharge battery” is displayed or
7 flashes. This will maximize the
battery life.
10
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Preparation
For proper operation press the bone
conduction earpiece against a bone near
the ear.
Battery replacement
If battery performance diminishes, make
sure you have cleaned the charge
contacts and fully charged the battery. The
battery needs to be replaced if any of the
following are displayed after a few phone
calls even when you have fully charged the
battery.
Normally, sound enters the ear canal and
vibrates the eardrum. People feel the
vibration within the inner ear and
comprehend it as it is received by the
auditory nerve.
– “Recharge battery”
– 7 (flashing)
– “Charge for 6h”
– 8
Sound
Bone
conduction
earpiece
Auditory
nerve
L Use only the rechargeable Panasonic
battery noted on page 4.
External ear
Middle ear
Inner ear
1 Press the notch on the cover firmly and
slide it as indicated by the arrow.
Place the bone
conduction earpiece
against your head (not
your ear). Try different
locations to find which
location works best.
Start with the temple
area.
2 Replace the old battery with a new one,
and close the cover (see page 9 for
battery installation).
Note:
L Do not place the bone conduction
earpiece on a hearing aid. Howling or
other interference may be heard.
Attention:
L The effectiveness of the bone
conduction earpiece will vary by the type
and degree of hearing loss of the user.
A nickel metal hydride
battery that is recyclable
powers the product you
have purchased.
Please call 1-800-8-
BATTERY for
L As sound is generated by vibration,
users with normal hearing can use the
handset by placing the bone conduction
earpiece against the ear, as an ordinary
telephone.
information on how to recycle this battery.
L If the bone conduction earpiece gets
dusty or greasy, clean it with a soft, dry
cloth.
About the bone
L If noise is heard while using a hearing
aid with telecoil or telephone mode on
please refer to page 44.
conduction earpiece
The handset features a bone conduction
earpiece that uses vibrations, which allows
you to hear your telephone conversations.
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Preparation
Controls and displays
Controls
Base unit
B C
D
A
K
L
N
M
I G
J
H
F
E
Y
O
P
Q
X
R
W
V
U
T
S
A Display
M Speaker
N Antenna
B {ANSWER ON}
ANSWER ON indicator
C {STOP}
D NEW MESSAGE indicator
E {MESSAGE/SLOW TALK}
F {SKIP}
O {LOCATOR/INTERCOM}
P {FLASH/CALL WAIT}
Q {MUTE}
R {HOLD/CONF} (Conference)
S {SP-PHONE} (Speakerphone)
G {REPEAT}
SP-PHONE indicator
H {ERASE}
I {GREETING CHECK}
J {GREETING REC} (Recording)
K {MEMO}
T MIC (Microphone)
U VOLUME {<} {>}
V CHARGE indicator
W {REDIAL}
L Hook
X {*} (TONE)
Y Charge contacts
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Preparation
Handset
Charger unit
H
I
A
A
J
B
B
K
L
A Charge contacts
B Charge indicator
C
D
E
M
N
Using the navigator key
Scrolls up {^} and down {V}
the function menu, the caller
list and the phonebook.
O
P
Increases {^} or decreases
{V} the handset ringer and
receiver/speaker volumes.
F
G
Q
R
A Speaker
B Display
C Headset jack
D {C} (TALK)
E {s} (SP-PHONE)
F {*} (TONE)
G {HOLD/INTERCOM}
H Ringer/Message Alert indicator
I Antenna
J Bone conduction earpiece
K Soft keys
L {OFF}
M {MENU}
N Navigator key ({V}, {^})
O {REDIAL}
P {FLASH/CALL WAIT}
Q Microphone
R Charge contacts
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Preparation
Display
Rcvd
calls
Phone
book
Base unit display items
Displayed
Meaning
item
E
Flashes when message
memory is full.
Note:
E
Flashes when the date and
time need to be set.
L In these operating instructions, soft key
names are written inside brackets, the
same way as other unit keys.
Example:
Unit keys: {C}, {OFF}, etc.
Soft keys: {Select}, {Save}, etc.
C
“C” is displayed
when a handset user is
operating the Answering
System, or when the
Talking Keypad (page 44)
or Name Announcement
feature (page 44) is
Handset backlit display and handset
keypad
announcing a name or
phone number.
The handset display and dialing buttons
will light for a few seconds after pressing
any of the handset’s controls or lifting the
handset off the base unit or charger. They
will also light when an intercom/outside
call is being received.
B
C
Line is in use.
When flashing: a call is on
hold or the answering
system is answering a call.
When flashing rapidly: a
call is being received.
Base unit ringer is off.
O
E
Setting the unit before
use
Greeting message
recording error
9@
Answering system is in
greeting only mode (caller
messages will not be
recorded).
Handset display language
You can select either “English” or
“Español” as the display language.
1 Press {MENU}.
Soft keys
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
The handset features 2 soft keys. By
pressing a soft key, you can select the
function displayed directly above it.
L The functions displayed will vary
depending on how you are using the
unit.
3 Scroll to “Change language” by
pressing {V} or {^}, then press
{Select}.
L When a function does not appear above
4 To change from English to Spanish,
press {Español}.
a soft key, the soft key has no function.
To change from Spanish to English,
press {English}.
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Preparation
Example: June 15, 2005
Press {0}{6} {1}{5} {0}{5}.
L The display changes to the selected
language.
Date:06.15.2005
Time:12:00 AM
L You can also select a language by
pressing {V} or {^}.
KAM/PM
SaveL
5 Press {Save} or {Salvar}, then press
2 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
{OFF}.
Note:
Example: 9:30 PM
L If you select a language you cannot
read, press {MENU} {0} {8} {1} {Save}
to change the display language to
English.
Press {0}{9} {3}{0}.
Date:06.15.2005
Time:09:30 AM
KAM/PM
SaveL
Setting the dialing mode
4 Select “AM” or “PM” by pressing {AM/
If you cannot make calls, change this
setting depending on your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
PM}.
5 Press {Save}.
L When the date and time are set, E
disappears from the base unit display.
“Pulse”: For rotary pulse dial service.
L If the handset beeps 3 times, the date
and time were not set correctly. Enter
the correct digits.
1 Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
6 Press {OFF}.
The date and time may be incorrect
after a power failure. When E flashes
on the base unit display, set the date
and time again.
3 Scroll to “Set tel line” by pressing
{V} or {^}, then press {Select}.
4 Press {Select} at “Set dial mode”.
5 Press {V} or {^} to select the desired
To confirm the date and time
Repeat steps 1 and 2.
setting.
L The current date and time are displayed.
When finished, press {OFF}.
6 Press {Save}, then press {OFF}.
For Caller ID service users
(page 27)
L When a call is received, Caller ID
information adjust the date and time if
the time is incorrect.
L Caller ID information will
automatically adjust the date and
time for daylight saving time.
L If the date and time has not
previously been set, Caller ID
information will not adjust the date
and time.
Setting the date and time
1 Press {MENU}.
2 Scroll to “Date and time” by pressing
{V} or {^}, then press {Select}.
3 1 Enter the current month, day, and
year by selecting 2 digits for each.
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Making/Answering Calls
L If the other party has difficulty hearing
you, press {V} to decrease the speaker
volume.
Making calls
L While on a call, you can switch from the
receiver to the speakerphone by
pressing {s}. To switch back to the
receiver, press {C}.
Using the handset
Display
To dial after confirming the entered
number (Pre-dial)
Soft Keys
{C}
{OFF}
{V}, {^}
{s}
1 Enter the phone number.
L The handset announces each button
you press, including {1} to {0}, {*}
(“Star”), {#} (“Pound”), {FLASH/
CALL WAIT} (“Flash”) and {Pause}.
{REDIAL}
L The announcement is heard at the
speaker volume. To increase or
decrease volume, press {^} or {V}.
L If you misdial, press {Clear}. Enter
the correct number.
Microphone
{HOLD/INTERCOM}
L If a pause is required when dialing,
press {Pause} where needed
(page 17).
1 Lift the handset and press {C}.
L “Talk” is displayed.
L To cancel, press {OFF}.
2 Dial the phone number.
2 Press {C} or {s}.
3 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
3 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
To use the speakerphone
Note:
1 Lift the handset and press {s}.
L If the Handset Talking Keypad is turned
off (page 44), the handset will not
announce the buttons you press.
L “SP-phone” is displayed.
2 Dial the phone number.
The handset will not make
announcements, when:
• the Handset Talking Keypad is turned
off
• the Answering System is in use
• the handset has lost communication
with the base unit
3 When the other party answers, speak
into the microphone.
4 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
• the base unit is announcing
• the base unit is making an outside
call.
Note:
L Talk alternately with the caller in a quiet
room.
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Making/Answering Calls
PAUSE button (for PBX/long distance
service users)
To redial using the redial list (Memory
Redial)
Using the handset
The last 5 phone numbers dialed are
stored in the redial list.
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
1 Press {REDIAL}.
L The last number dialed is displayed.
L “Redial” and the displayed name or
phone number are announced.
1 Press {9}.
2 Scroll to the desired number by
pressing {V} or {^}.
2 Press {Pause}, then dial the phone
L The displayed name or phone
number is announced each time you
press {V} or {^} to scroll through the
list.
number.
Example:
9P15556667777
L The announcement is heard at the
speaker volume. To increase or
decrease volume, press {MENU}
after you enter the list, then press {^}
or {V}.
L You can also scroll down through the
list by pressing {REDIAL}.
3 Press {C} or {s}.
Note:
L A 3.5 second pause is inserted each
time {Pause} or {P} is pressed. Press
repeatedly to insert longer pauses.
L To exit the list, press {OFF}.
To adjust the receiver/speaker volume
during a conversation
There are 6 volume levels for the receiver
and the speaker.
3 Press {C} or {s}.
L To erase an item, scroll to the item then
press {Erase}.
To increase volume, press {^}.
To decrease volume, press {V}.
L If “No items stored” is displayed and
“Redial No items stored” is announced,
the list is empty.
L The number of steps indicates the
volume level.
L If the item does not have a name, or if
the name does not include letters,
numbers, or the & (“Ampersand”)
symbol, the phone number is
announced instead.
L The display shows the current volume
setting.
L If you try to increase/decrease volume
when it is at the maximum/minimum
level, the handset will beep 3 times.
L If the Name Announcement is turned off
(page 44), the handset will not
announce a name or a phone number
displayed while you are searching.
L 3 levels (High, Medium and Low) are
available while using the headset.
To redial the last number dialed
1 Press {C} or {s}.
2 Press {REDIAL}.
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Making/Answering Calls
The handset will not make
announcements, when:
Using the base unit
{HOLD/CONF}
L the Name Announcement is turned
off
L the Answering System is in use
L the handset has lost communication
with the base unit
L the base unit is announcing
L the base unit is making an outside
call.
To put a call on hold
{REDIAL}
VOLUME
{SP-PHONE}
and Indicator
MIC
1 Press {HOLD/INTERCOM} during a
{<}, {>}
conversation.
L “Line on hold.” is displayed.
1 Press {SP-PHONE}.
2 Press {HOLD/INTERCOM} again.
L The SP-PHONE indicator lights.
L “BC” displays.
L “Hold” is displayed.
L You can search the caller list or
phonebook while a call is on hold. To
exit the list, press {OFF}. The call will
remain on hold.
2 Dial a phone number.
L The base unit announces each button
you press, including {1} to {0}, {*}
(“Star”), {#} (“Pound”), and {FLASH/
CALL WAIT} (“Flash”).
To return to the call, press {C} or {s}.
Note:
3 When the other party answers, talk into
L The base unit user can also take the call
the MIC (microphone).
by pressing {SP-PHONE}.
4 To hang up, press {SP-PHONE}.
L If another phone is connected on the
same line (page 8), you can also take
the call by lifting its handset.
L The indicator light goes out.
Note:
L If a call is kept on hold for 6 minutes, an
alarm tone will start to sound and the
Ringer/Message Alert indicator will start
to flash rapidly. After 4 additional
minutes on hold, the call will be
disconnected.
L To switch to the handset while using the
base unit speakerphone:
– If the handset is off the base unit or
charger, press {C} or {s} on the
handset, then press {SP-PHONE} on
the base unit.
– If the handset is on the base unit , just
lift up the handset.
L If the Base Unit Talking Keypad is turned
off (page 44), the base unit will not
announce the entered number.
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Making/Answering Calls
L If another phone is connected on the
same line (page 8), you can also take
the call by lifting its handset.
The base unit will not make
announcements, when:
L the Base Unit Talking Keypad is
turned off
L the Answering System is in use using
the handset
L If a call is kept on hold for 6 minutes, an
alarm tone will start to sound. After 4
additional minutes on hold, the call will
be disconnected.
L the handset is announcing.
Hands-free Digital Duplex
Speakerphone
For best performance, please note the
following:
L Talk alternately with the other party in
a quiet room.
L If you or the other party has difficulty
hearing the conversation, press
VOLUME {<} to decrease the
speaker volume.
To adjust the speaker volume during a
conversation
To increase volume, press VOLUME {>}.
To decrease volume, press VOLUME {<}.
L There are 8 volume levels. If you try to
increase/decrease volume when it is at
the maximum/minimum level, the base
unit will beep 3 times.
L The selected volume level is displayed
while you are adjusting the volume.
To redial the last number dialed
Press {SP-PHONE}, then press
{REDIAL}.
L “Redial” is announced.
L If the Base Unit Talking Keypad is turned
off (page 44), the base unit will not
announce.
To put a call on hold
Press {HOLD/CONF} during a
conversation.
L The SP-PHONE indicator flashes.
To return to the call, press {SP-PHONE}.
L The handset user can also take the call
by pressing {C} or {s}.
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Making/Answering Calls
Using the base unit
Answering calls
When a call is received, the unit rings,
“Incoming call” is displayed, and the
Ringer/Message Alert indicator on the
handset and “BC” on the base
unit flash rapidly. If you subscribe to Caller
ID, see page 27.
Using the handset
{SP-PHONE}
and Indicator
MIC
Ringer/Message
Alert Indicator
1 Press {SP-PHONE}.
2 Talk into the MIC.
3 To hang up, press {SP-PHONE}.
L To transfer the call to another
person, see page 33.
L If the ringer volume is turned off, the
unit will not ring (page 39).
{C}
{s}
{OFF}
Useful features during a
call
1 Lift the handset and press {C} or {s}.
L You can also answer a call by
pressing any button except {V}, {^},
or {OFF}. (Any key talk feature)
MUTE button
You can mute your voice during a
conversation. While mute is turned on you
will be able to hear the other party, but the
other party will not be able to hear you.
2 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
Using the handset
Press {Mute}.
L “Mute” will flash.
L To release the mute, press {Mute}
again.
Auto talk
This feature allows you to answer a call by
simply lifting the handset off the base unit
or charger. You do not need to press {C}.
To activate this feature, see page 43.
L If you press {C} or {s} to switch
between the receiver and speaker, the
mute will be released.
Temporary ringer off
While the handset is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {OFF}. The handset will ring
the next time a call is received.
Using the base unit
Press {MUTE}.
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Making/Answering Calls
L The SP-PHONE indicator flashes.
L To release the mute, press {MUTE}
again.
Call Waiting Caller ID display
If you subscribe to both Caller ID and Call
Waiting with Caller ID services (CWID),
when a second call is received while
talking using the handset, the second
caller’s information will be displayed. After
you hear a call waiting tone while talking,
the display shows the caller’s name with
the phone number and
FLASH button
Using the handset or base unit
Pressing {FLASH/CALL WAIT} allows
you to use special features of your host
PBX such as transferring an extension
call, or accessing optional telephone
services such as Call Waiting.
“----Waiting-----”.
Note:
L Contact your telephone company for
details about availability in your area,
and to verify that CWID is activated on
your telephone line.
Note:
L Pressing {FLASH/CALL WAIT} cancels
temporary Tone Dialing mode or the
mute (page 15).
L The caller’s information will only be
shown on the display of the handset
which is on the outside call.
L To change the flash time, see page 43.
L The second caller’s name will not be
announced even if the Talking Caller ID
feature is on (page 41).
For Call Waiting service users
Using the handset or base unit
To use Call Waiting, you must subscribe to
your telephone company’s Call Waiting
service.
Temporary tone dialing (for
rotary/pulse service users)
This feature allows you to receive calls
while you are already talking on the phone.
If you receive a call while on the phone,
you will hear a Call Waiting tone.
Press {FLASH/CALL WAIT} to answer
the 2nd call.
You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) on the handset or the
base unit before entering access numbers
which require tone dialing.
L The 1st call is put on hold while you
answer the 2nd call.
L To switch between calls, press {FLASH/
CALL WAIT}.
Note:
L The dialing mode will return to pulse
when you hang up.
L Call Waiting service cannot be used
when the first call is put on hold, or the
Answering System is handling a call.
L If this function does not operate properly,
consult your telephone company for
details.
Note:
L Please contact your telephone company
for details and availability of this service
in your area.
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Phonebook
Note:
L To store numbers for calling card access
(see “Chain Dial” on page 24), we
recommend you add pauses after each
item. Storing pauses with numbers will
prevent misdialing (page 17). The delay
time necessary will depend on your
telephone company.
Using the phonebook
The handset phonebook allows you to
make calls without having to dial manually.
You can add 50 names and phone
numbers to its phonebook and search for
phonebook entries by name.
Character table
Adding items to the phonebook
using the handset
The dial keys can be used to enter
characters. To enter a character, press the
appropriate dial key, repeatedly if
necessary. To enter another character that
is located on the same dial key, first press
{>} to move the cursor to the next space.
1 Press {Phone book} (right soft key).
L “Phone book” is announced.
2 Press {Add}.
Key
{1}
{2}
{3}
{4}
{5}
Characters
& ’ ; ,
Enter name
#
a
d
g
j
(
)
–
.
/
1
b
e
h
k
c
A B C 2
D E F 3
3 Enter the name (max. 16 characters).
See the character table for entry, then
press {V}.
f
i
G H I
K L
4
5
4 Enter the phone number (max. 32
l
J
digits).
{6} m n
o
r
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
L Each time you press {<}, a digit is
erased. To erase all of the digits,
press and hold {<}.
L If a pause is required when dialing,
press {P} where needed (page 17).
{7}
p
t
q
u
s
{8}
v
y
{9} w x
{0}
z
0
Space
Enter phone no.
{<} Erases the character to the left.
PL
{>} Moves the cursor to the right.
5 Press {V}.
For Name Announcement users
(page 44)
When entering initials or acronyms, we
recommend inserting a space between
each letter.
L If you want to change the name,
press {Edit}. The display returns to
step 3. Change the name.
L If you want to change the number,
press {^}. The display returns to step
4. Change the number.
For example, to store the initials “ABC”,
enter a space after the A and B as shown.
A B C
6 Press {Save}.
L To add other items, repeat from step
2.
7 Press {OFF}.
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Phonebook
repeatedly until the first item under “F”
is displayed.
To correct a mistake
L If there are no items beginning with
the character you selected, the first
item in the next alphabetical index will
be displayed.
Use {<} to erase the incorrect character.
Each time you press {<}, a character is
erased. Re-enter the correct character.
Note:
4 Press {V} repeatedly until the desired
L Press and hold {<} to erase all
characters or numbers.
name is displayed.
Name Announcement
Calling someone in the
phonebook
Phonebook items can be searched for
alphabetically by scrolling through the
phonebook items.
Name Announcement (page 44) is a
feature that announces names or phone
numbers shown on the display while you
are using the handset to search the
phonebook, caller list, redial list, and one-
touch dialer, allowing you to confirm
displayed items audibly before making
calls.
1 Press {Phone book} (right soft key).
L For quick search, you can skip to step
3.
2 Press {Search}.
Operation
Announcement
“Phone book” is
announced.
0-9=Name search
dB=Scroll list
When you press
{Phone book}
The displayed
name or phone
number is
announced, each
time you scroll an
item by pressing
{V} or {^}.
When you press
{V}, or {^} to
search an item
3 Press {V} or {^} repeatedly to display
the desired item.
L To exit the phonebook, press {OFF}.
4 Press {C} or {s}.
L If “No items stored” is displayed and
“Phone book No items stored” is
announced in step 1, the phonebook is
empty.
L If the item does not have a name, or if
the name does not include letters,
numbers, or the & (“Ampersand”)
symbol, the phone number is
announced instead.
L To view a phone number over 16 digits
long, repeat steps 1 to 3, then press
{Edit} and then {V}. When finished,
press {OFF}.
L The announcement is heard at the
speaker volume (page 17). Perform the
following steps while searching:
(1) press {MENU},
To search for a name by initial
1 Press {Phone book} (right soft key).
2 Press {Search}.
1=1-touch dial
2=Volume
Back
(2) press {2} and
(3) press {^} or {V} to increase or
decrease volume.
3 Press the dialing button for the first
letter of the desired name until any
name with the same initial is displayed.
Ex. To find “Frank”, press {3}
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Phonebook
L “2=volume” will not be displayed
when the Name Announcement is
turned off.
Note:
L When storing a calling card access
number and your PIN in the phonebook
as one phonebook item, press {P} to
add pauses after the number and PIN as
necessary (page 17).
L If the Name Announcement is turned off
(page 44), the handset will not
announce the name or phone number
displayed on the handset.
L If you have rotary or pulse service, you
need to press {*} before pressing
{MENU} in step 1 to change the dialing
mode temporarily to tone.
The handset will not make
announcements, when:
L the Name Announcement is turned
off
L the Answering System is in use
L the handset has lost communication
with the base unit
L the base unit is announcing
L the base unit is making an outside
call.
Editing items in the phonebook
1 Press {Phone book} (right soft key).
2 Press {V} or {^} repeatedly to display
the desired item.
3 Press {Edit}.
4 Edit the name if necessary. See the
character table on page 22 for
character entry.
Chain dial feature using the
handset
This feature allows you to dial phone
numbers from the phonebook while you
are on a call.
5 Press {V}.
6 Edit the phone number if necessary.
Example: Using a long distance calling
card
7 Press {V}, then press {Save}.
1 Dial from the phonebook:
1-800-012-3456 (Calling card access
number).
L To edit other items, repeat from step
2.
2 When prompted, dial from the
phonebook:
8 Press {OFF}.
1234 (Calling card PIN).
Erasing items in the phonebook
3 When prompted, dial from the
phonebook:
1 Press {Phone book} (right soft key).
1-555-012-3456 (the person you want
to call).
2 Press {V} or {^} repeatedly to display
the desired item.
1 During an outside call, press
3 Press {Erase}.
{MENU}.
L To cancel erasing, press {No}.
2 Search for the desired item by pressing
{V} or {^}.
4 Press {Yes}.
L To erase other items, repeat from
3 Press {Call}.
step 2.
L The phone number is dialed.
5 Press {OFF}.
L If required, repeat steps 1 to 3 for any
remaining numbers.
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One-Touch Dialer
If the registration number selected
manually is occupied, the display below
will be shown.
Storing an item in the
phonebook to the one-
touch dialer using the
handset
Overwrite?
To overwrite, press {Yes}.
To select other empty registration
number, press {No}, then repeat steps
5 and 6.
Caller names and phone numbers that are
in the phonebook can be assigned to the
dialing buttons ({0} to {9}) for easy dialing.
7 Press {OFF}.
1 Press {Phone book} (right soft key).
Note:
L “Phone book” is announced.
L If the phonebook item stored in the one-
touch dialer is deleted from the
phonebook or edited, the item in the
one-touch dialer is also deleted or
edited.
2 Press {Search}.
3 Scroll to the desired item by pressing
{V} or {^}, then press {MENU}.
1=1-touch dial
2=Volume
Dialing a stored number using
the handset
L The displayed name or phone
number is announced, each time you
scroll an item by pressing {V} or {^}.
1 Press and hold the desired dialing
button ({0} to {9}) until the item is
displayed.
L To search for the item by initial, see
(page 23).
L If no item is stored in the button you
pressed, the unit will not enter the
one-touch dialer.
4 Press {1}.
L “2=Volume” will not be displayed
when the Name Announcement is
turned off.
L You can also search the desired item
by pressing {V} or {^}.
5 Scroll to the desired registration
2 Press {C} or {s}.
number by pressing {V} or {^}.
L The displayed phone number is dialed.
L The empty registration number is
selected automatically. (For example
The empty number is “5”.)
Note:
L If the Answering System is in use when
the Name Announcement is turned on
(page 44), the handset will not
announce.
Select 1-touch #
5:(No data)
L You can also select the desired
registration number by pressing
dialing buttons ({0} to {9}).
Name announcement
Name Announcement (page 44) is a
feature that announces names or phone
numbers shown on the display while you
are using the handset to search the
phonebook, caller list, redial list, and one-
touch dialer, allowing you to confirm
6 Press {Save}.
L To continue storing other items,
repeat from step 3.
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One-Touch Dialer
displayed items audibly before making
calls.
Erasing items using the handset
1 Press and hold the dialing button ({0} to
Operation
Announcement
{9}) you want to erase.
When you
press and hold
a required
dialing button
({0} to {9}) to
dial from the
one-touch
“1-touch dial” and
displayed name or
phone number are
announced.
2 Press {Erase}.
3 Press {Yes}.
L To erase other items, scroll to the
desired items by pressing {V} or {^},
then repeat from step 2.
dialer.
4 Press {OFF}.
When you
press {V} or
{^} to search
an item
The displayed name
or phone number is
announced, each
time you scroll an
item by pressing {V}
or {^}.
L To cancel erasing, press {No} after step
2.
L If the phonebook item stored in one-
touch dial is deleted from the phonebook
or edited, the item in the one-touch
dialer is also deleted or edited.
L If the item does not have a name, or if
the name does not include letters,
numbers, or the & (“Ampersand”)
symbol, the phone number is
announced instead.
L Even if the item in the one-touch dialer is
deleted, the corresponding item in the
phonebook will not be deleted.
L The announcement is heard at the
speaker volume (page 17). To increase
or decrease volume, press {MENU}
after you enter the list, then press {^} or
{V}.
L If the Name Announcement feature is
turned off (page 44), the handset will not
announce the name or phone number
displayed on the handset.
The handset will not make
announcements, when:
L the Name Announcement is turned
off
L the Answering System is in use
L the handset has lost communication
with the base unit
L the base unit is announcing
L the base unit is making an outside
call.
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Caller ID Service
display Caller ID information
immediately after the first ring.
Using Caller ID service
L Name display service may not be
available in some areas. For further
information, please contact your
telephone company.
This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to
your telephone company’s Caller ID
service.
L If you subscribe to both Caller ID and
Call Waiting with Caller ID services
(CWID), when a second call is received
while talking, a call waiting tone will be
heard and the second caller’s
information will be displayed on the
handset in use (page 21).
Contact your telephone company for
details about availability in your area,
and to verify that CWID is activated on
your telephone line.
How Caller ID information is displayed
and announced
When a call comes in, the unit will ring and
Caller ID information will be received. The
handset display will show the caller’s
information, then the handset and base
unit will announce the displayed name (for
example “Call from ROBINSON, TINA”)
following every ring (Talking Caller ID
feature).
Call Waiting Caller ID display
Example:
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information will be displayed after
you hear a Call Waiting tone (page 21).
ROBINSON,TINA
1-555-222-3333
L After you answer the call, the display will
show the length of the call.
Note:
L The handset and base unit announce
the caller’s name repeatedly until the
call is answered.
L Please contact your telephone company
for details and availability of this service
in your area.
L If the unit cannot receive caller
information, the following will be
displayed:
“Out of area”: The caller dialed from
an area which does not provide Caller ID
service.
“Private caller”: The caller
requested not to send caller information.
“Long distance”: The caller called
you long distance.
Talking Caller ID
This feature allows you to know who is
calling without looking at the display. When
a call comes in, the handset and base unit
will announce the caller’s name displayed
on the handset following every ring.
To use this feature, you must subscribe to
your telephone company’s Caller ID
service.
L While listening to a message recorded
by the answering system, using the
handset, you can call back the caller
without having to dial the phone number
(page 51).
L If the unit does not receive Caller ID
information, the unit will announce “Call
from out of area”, “Call from private
caller”, or “Call from long distance”.
L If the unit is connected to a PBX system,
caller information may not be received
properly. Consult your PBX supplier.
L If a call is received from an area where
name display service is not available,
“Number available” will be announced.
L Depending on the radio communications
with the base unit, the handset may not
L If the ringer volume of the handset and
base unit is turned off, caller names will
27
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Caller ID Service
not be announced. The announcement
is heard at ringer volume (page 39).
Caller list
L If this feature is turned off, caller names
Caller information for the last 50 different
callers will be logged in the caller list. You
can use this list to return missed calls.
will not be announced (see page 41).
L When you receive a call while on the
phone, the 2nd caller’s name will not be
announced even if you subscribe to both
Caller ID and Call Waiting with Caller ID
services.
L Caller information includes caller names
and phone numbers, the date and time
of calls, and the number of times the
caller called.
L Name pronunciation may vary. This
feature may not pronounce all names
correctly.
Missed calls
The unit will also tell you how many calls
you missed while you were out or
unavailable to answer the phone.
L The unit will announce each letter of
abbreviations, such as “Co.” and “Inc.”.
L Caller ID supports names of up to
15 letters. If the caller’s name has more
than 15 letters, the name will not be
displayed or announced correctly.
Handset on the base unit or charger
2 missed calls
Charging
1
L If you subscribe to a distinctive ring
service (such as IDENTA-RING), your
unit may mute one or more of the rings in
order to announce the name of the
caller.
Handset off the base unit or charger
1
2 missed calls
Rcvd
calls
Phone
book
L Usually the unit will announce the
caller’s name after the 2nd ring. If you
turn on the answering system, and set
the number of rings to “2” (page 54), the
unit will not announce the caller’s name.
If “Toll saver” is selected, and there
is a new message, the unit will not
announce the caller’s name.
2
1 The display will show the number of
calls you missed.
2 Press {Rcvd calls} to review other
calls logged in the caller list.
L If there are no items in the caller list,
“Rcvd calls” will not be displayed.
L After viewing the missed call entries,
“missed calls” will disappear from
the display.
L When new messages have been
recorded (page 49), “New message” will
be displayed in place of missed calls
display.
Viewing the caller list using the
handset
1 Press {Rcvd calls}, {V}, or {^}.
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Caller ID Service
2 To search from the most recent call,
press {V}. To search from the oldest
call, press {^}.
When you
press {V} or
{^} to search
an item
The displayed name
or phone number is
announced, each
time you scroll an
item by pressing {V}
or {^}.
L The caller’s name, number and the
time and date of the call are
displayed. Name and phone number
are alternately displayed as shown.
L If the item does not have a name, or if
the name does not include letters,
numbers, or the & (“Ampersand”)
symbol, the phone number is
announced instead.
SMITH,JACK
3:10P JUN.29
1-555-333-4444
3:10P JUN.29
L If a call does not have Caller ID
information, the handset will announce
“Out of area”, “Private caller” or “Long
distance”.
3 Press {OFF}.
L The announcement is heard at the
speaker volume (page 17). To increase
or decrease volume, press {MENU}
after you enter the list, then press {^}, or
{V}.
Note:
L If there is no name information for a
caller, the display will only show the
phone number.
L If you do not press any buttons for 60
seconds, the unit will exit the caller list.
L If the Name Announcement is turned off
(page 44), the handset will not
announce the name or phone number
displayed on the handset.
Name announcement
Name Announcement (page 44) is a
feature that announces names or phone
numbers shown on the display while you
are using the handset to search the
phonebook, caller list, redial list, and one-
touch dialer, allowing you to confirm
displayed items audibly before making
calls.
The handset will not make
announcements, when:
L the Name Announcement is turned
off
L the Answering System is in use
L the handset has lost communication
with the base unit
L the base unit is announcing
L the base unit is making an outside
call.
Operation
Announcement
When you
The number of
missed calls is
announced.
L If a missed call
does not exist, “no
missed calls” is
announced.
press {Rcvd
calls}, {V}, or
{^} to enter
the caller list
Displayed symbols
L If the same caller calls more than once, it
will be displayed with the number (“×2”
to “×9”). Only the date and time of the
most recent call will be stored.
L A Q is displayed next to items which
have already been viewed or answered
on this handset.
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Caller ID Service
5 Press {C} or {s} to call back.
Calling Back using the handset
Note:
1 Press {Rcvd calls}, {V}, or {^}.
L If Caller ID Number Auto Edit is turned
on (factory preset is on), phone numbers
with the same area code as the number
you edited will now be updated in the
caller list and each time you receive a
call.
2 Scroll to the desired caller by pressing
{V} or {^}.
3 Press {C}, or {s}.
L The phone number is dialed.
L You can press {OFF} immediately after
pressing {C} or {s} if you wish to
activate the Auto Edit feature without
actually dialing the number you just
edited.
Note:
L In some cases, you may have to edit the
number before dialing.
(For example You may have to delete “1”
and the area code.)
L If a phone number is not displayed in the
caller information, you cannot call that
caller back from the caller list.
Caller ID number auto edit feature using
the handset
Once you call back an edited number (see
“Editing a caller’s phone number before
calling back using the handset”), the unit
can automatically edit other incoming
phone numbers each time you receive a
call.
Editing a caller’s phone number
before calling back using the
handset
You can edit a phone number in the caller
list by removing its area code and/or the
long distance code “1”.
For example, you can use this feature to
set the unit to ignore the area code of
callers in your area code, so that you can
call these local numbers using caller
information without dialing the area code.
To activate this feature, you must edit an
item in the caller list (see “Editing a caller’s
phone number before calling back using
the handset”), then call that number. After
that, calls from that caller’s area code will
be edited automatically.
1 Press {Rcvd calls}, {V}, or {^}.
2 Press {V} or {^} repeatedly to display
the desired item.
3 Press {Select}.
4 Press {Edit} repeatedly until the phone
number is shown in the desired format.
Each time you press {Edit}, the phone
number will be rearranged into one of 3
patterns.
This feature can be turned on or off
(page 42). The default setting is ON.
Note:
1 Local phone number
L The handset can remember up to 4 area
codes to be edited. Phone numbers from
the 4 most recently edited area codes
will be automatically edited.
Example:
321-5555
2 Area code – Local phone number
Example:
L This feature will not be activated until
555-321-5555
edited numbers are called back.
3 1 – Area code – Local phone
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
number
Example:
1-555-321-5555
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Caller ID Service
again, turn it on and reprogram the area
codes you want to edit once again.
L To erase other items, repeat from
step 2.
L To exit the caller list, press {OFF}.
Storing caller information into
the phonebook using the
handset
Erasing all items
Make sure that you have no missed calls.
Items in the caller list can be stored into the
phonebook.
1 Press {Rcvd calls}, {V}, or {^}.
2 Press {All erase}.
1 Press {Rcvd calls}, {V}, or {^}.
3 Press {Yes}.
2 Press {V} or {^} repeatedly to display
L All entries in your caller list are
the desired item.
erased.
3 Press {Select}.
L If the number requires editing, see
page 30.
4 Press {Save}.
L If there is no name information for the
caller, “Enter name” will be
displayed.
You can enter a name by performing
the following steps:
1 Enter the name if necessary (see
page 22, step 3).
2 Press {V}, then press {Save}.
If a name is not required, press{V}, then
press {Save}.
L To continue storing other items,
repeat from step 2.
5 Press {OFF} to exit.
Note:
L If the caller information does not include
a phone number, you cannot store it in
the phonebook.
Erasing caller information using
the handset
Erasing a selected item
1 Press {Rcvd calls}, {V}, or {^}.
2 Scroll to the desired caller by pressing
{V} or {^}, then press {Erase}.
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Locator/Intercom
During an intercom call:
Locator/Intercom
L If you have difficulty hearing while
using the handset speakerphone and
base unit speaker, decrease the
speaker volume by pressing
VOLUME {<} on the base unit or {V}
on the handset.
Intercom calls can be made between the
handset and the base unit.
Making intercom calls
L If an incoming call is being received,
you will hear two tones (incoming call
tone, page 40) and “BC”
will flash rapidly on the base unit.
To answer the call;
— if using the handset, press {OFF},
then {C} or {s}.
Using the handset
1 Press {HOLD/INTERCOM}.
Calling Base
L The base unit will ring for 1 minute.
L To stop paging, press {OFF}.
— if using the base unit, press {SP-
PHONE} twice.
2 When the paged party answers, start
talking.
Answering intercom calls
Intercom
00-00-05
Using the handset
When a handset is paged, it rings and the
Ringer/Message Alert indicator flashes
rapidly.
L You can switch to the speaker by
pressing {s}. To switch back to the
receiver, press {C}.
1 Press {C}, {s} or {HOLD/
3 To disconnect the intercom, press
INTERCOM}.
{OFF}.
Call from Base
Using the base unit
L You can also answer a call by
pressing any button except {V}, {^}
or {OFF}.
1 Press {LOCATOR/INTERCOM}.
L The SP-PHONE indicator lights.
2 To disconnect the intercom, press
L The handset will ring for 5 minutes.
L To stop paging, press {SP-PHONE}
{OFF}.
or {LOCATOR/INTERCOM}.
Using the base unit
2 When the paged party answers, talk
When the base unit is being paged, it rings.
into the MIC.
1 Press {SP-PHONE} or {LOCATOR/
3 To disconnect the intercom, press {SP-
INTERCOM}.
PHONE} or {LOCATOR/INTERCOM}.
2 To disconnect the intercom, press {SP-
L The indicator light goes out.
PHONE} or {LOCATOR/INTERCOM}.
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Locator/Intercom
L The call is put on hold.
L When the ringer volume is turned off
(page 39), the handset and the base
unit will ring at the low level for
intercom calls.
L If the paged party does not answer,
press {LOCATOR/INTERCOM} to
return to the outside call.
L You cannot change the ringer tone for
intercom calls.
2 Handset:
Press {C}, {s} or {HOLD/
INTERCOM} to answer the page.
L You can also answer a call by
pressing any button except {V}, {^}
or {OFF}.
Transferring a call
You can transfer an outside call to the base
unit or the handset.
3 Base unit:
To complete the transfer, press {SP-
PHONE}.
From the handset to the base unit
1 Handset:
Quick call transfer
You can transfer a call without waiting for
the paged party to answer.
(1)During a call, press {HOLD/
INTERCOM}
.
Line on hold.
Transfer to
Base
Using the handset
1 During a call, press {HOLD/
L The call is put on hold.
(2)Press {Base}.
Hold
INTERCOM}, then press {Base}.
2 Press {OFF} to hang up.
Calling Base
Using the base unit
(3)Wait for the paged party to answer,
then you can announce the transfer.
1 During a call, press {LOCATOR/
INTERCOM}.
L After the paged party answers,
“Intercom hold” is displayed.
2 Press {SP-PHONE} to hang up.
L If the paged party does not
answer, press {C} or {s} to
return to the outside call.
L The call will be transferred directly.
L For the paged party to answer the
transferred call:
– for the handset, press {C} or {s}.
– for the base unit, press {SP-PHONE}.
L After the paged party answers, the
2 Base unit:
Press {SP-PHONE} or {LOCATOR/
INTERCOM} to answer the page.
transfer is complete.
3 Handset:
L If the paged party does not answer:
– for the handset, press {C} or {s}.
– for the base unit, press {SP-PHONE}.
L If the paged party does not answer
within 60 seconds after you hang up,
your phone will ring and the call will be
returned to your phone.
To complete the transfer, press {OFF}.
From the base unit to the handset
1 Base unit:
During a call, press {LOCATOR/
INTERCOM}
.
To speak to the caller again:
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Locator/Intercom
– for the handset, press {C} or {s} to
return to the outside call.
– for the base unit, press {SP-PHONE}
to return to the outside call.
conference by pressing {Conf} on the
handset or {HOLD/CONF} on the base
unit.
Call share
This feature allows the base unit or the
handset to join an existing outside call.
Conference calls
While you are talking with an outside caller,
the base unit user or the handset user can
join the conversation and establish a
conference call.
To join a conversation (Call Share)
Using the handset
Press {C} or {s}.
L “Conference” is displayed.
Using the handset
Using the base unit
Press {SP-PHONE}.
1 During a call, press {HOLD/
INTERCOM}.
L The call is put on hold.
2 Press {Base}.
3 When the paged party answers, press
{Conf} on your unit to make a
conference call.
L “Conference” is displayed during a
conference call.
Using the base unit
1 During a call, press {LOCATOR/
INTERCOM}.
L The call is put on hold.
2 When the paged party answers, press
{HOLD/CONF} on your unit to make a
conference call.
Note:
L To leave the conference, press {OFF}
on the handset or press {SP-PHONE}
on the base unit. The two other parties
can continue the conversation.
L During a conference, the outside call
can be placed on hold by pressing
{HOLD/INTERCOM} on the handset or
{HOLD/CONF} on the base unit.
Internal communications are not
suspended. Only the person who placed
the call on hold can resume the full
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Programmable Settings
Guide to handset programming
For your reference, a chart of all programmable functions is printed below. Details for each
item can be found on the corresponding pages. To program, press {MENU}, press {V} or
{^} to scroll through the menu, and press {Select} when the desired menu item or setting
is displayed.
Important:
L Before programming, make sure the handset and base unit are not being used. The
handset must be operated near the base unit and while off the base unit or charger.
L You can also program features using “direct commands”—special codes that take you
directly to the feature you wish to program and allow you to select the desired setting
(page 37).
During programming:
L To exit programming, press {OFF} at any time.
L To go back to the previous menu, press {Back}.
L If you do not press any buttons for 60 seconds, the handset will exit programming mode.
L If the unit detects a problem, an error message will be displayed (page 60) and/or error
beeps will sound.
Main menu
Sub-menu 1
Sub-menu 2
Page
50
Message play
Accessibility
—
—
Base Announce
HS Announce
Dial number
44
Pre-Dial number
44
Name List
44
Hearing Aid Mode
Ringer volume
Ringer tone
Incoming call.
—
—
—
—
—
—
—
44
Ringer setting
39
39
40
Date and time
Talk Caller ID
15
—
41
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Programmable Settings
Main menu
Sub-menu 1
Sub-menu 2
Number of rings
Recording time
Remote code
Recording mode
—
Page
54
54
54
55
55
41
42
43
42
15
43
43
40
40
41
14
Initial setting
Set answering
Message alert
LCD contrast
Key tone
—
—
Auto talk
—
Caller ID edit
Set tel line
—
Set dial mode
Set flash time
Set line mode
Ringer tone
Incoming call.
Talk Caller ID
—
Set base unit
Change language
Programming via direct commands
You can also program features using “direct commands”—special codes that take you
directly to the feature you wish to program and allow you to select the desired setting.
There is no need to scroll through the unit’s menus.
Details of each feature can be found on the corresponding pages.
Important:
L Before programming, make sure the handset and base unit are not being used. The
handset must be operated near the base unit and while off the base unit or charger.
1 Press {MENU}.
2 Enter the desired feature code (page 37).
3 Enter the desired setting code (page 37).
L This step may vary depending on the feature being programmed.
4 Press {Save}.
5 Press {OFF} to exit programming mode.
Note:
L If you make a mistake or enter the wrong code, press {OFF} then start again by
pressing {MENU}.
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Programmable Settings
Direct commands chart
Important:
L The default settings are indicated by *.
Feature
Feature code
Setting code
Page
Ringer volume
{1} {1}
{0} : Off {1} : Low {2} : Medium
{3} : High*
39
39
40
Ringer tone
(for handset)
{1} {2}
{1}–{3} :Tone pattern 1*–3
{4}–{7} :Melody pattern 1–4
Incoming call tone
(for handset)
{1} {3}
{1} : On {2} : 2* {0} : Off
Message play
Date and time
{2}
—
Go to Step 3 on page 15.
{1} : On* {0} : Off
50
15
44
{4}
Talking Keypad
(for base unit)
{8} {1} {1}
Talking Keypad
(for handset)
{8} {2} {1}
{1} : On* {0} : Off
44
44
Name
{8} {2} {2}
{1} : On* {0} : Off
announcement
Hearing aid mode
{8} {3}
{1} : Telecoil {0} : Off*
44
41
Talking Caller ID
(for handset)
{9}
{1} : On* {0} : Off
LCD contrast
{0} {1}
{1}–{6} : Level 1–6
41
(Default=Level 3)
Key tone
Auto talk
{0} {2}
{0} {3}
{0} {4}
{1} : On* {0} : Off
{1} : On {0} : Off*
{1} : On* {0} : Off
42
43
42
Caller ID number
auto edit
Dialing mode
Flash time
{0} {5} {1}
{1} : Pulse {2} : Tone*
15
43
{0} {5} {2}
{1} : 700 ms* {2} : 600 ms
{3} : 400 ms {4} : 300 ms
{5} : 250 ms {6} : 110 ms
{7} : 100 ms {8} : 90 ms
Line mode
{0} {5} {3}
{1} : A {2} : B*
43
54
Number of rings
{0} {6} {1}
{2}–{7} : 2–7 rings
{0} : Toll saver (Default=4 rings)
Recording time
{0} {6} {2}
{1} : 1 minute
{2} : 2 minutes
54
{3} : 3 minutes*
{0} : Greeting only
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Programmable Settings
Feature
Feature code
Setting code
Page
Remote code
{0} {6} {3}
Go to Step 5 on page 54.
(Default=11)
54
Recording mode
{0} {6} {4}
{1} : Standard recording*
55
{2} : Enhanced recording
Change language
Message alert
{0} {8}
{1} : English* {2} : Spanish
14
55
40
{0} {#}
{1} : On {0} : Off*
Ringer tone
{0} {*} {1}
{1}–{3} :Tone pattern 1*-3
(for base unit)
{4}–{7} :Melody pattern 1-4
Incoming call tone
(for base unit)
{0} {*} {2}
{1} : On {2} : 2* {0} : Off
40
41
Talking Caller ID
(for base unit)
{0} {*} {4}
{1} : On* {0} : Off
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Programmable Settings
received.
Ringer settings
Base unit ringer volume
To set the ringer volume to high (preset),
medium, or low, press VOLUME {<} or
{>}.
Handset ringer volume
4 levels (high/medium/low/off) are
available.
L To increase volume, press VOLUME
{>}. To decrease volume, press
VOLUME {<}.
1 Press {MENU}.
2 Scroll to “Ringer setting” by
pressing {V} or {^}, then press
{Select}.
L To stop ringing, press {STOP}.
To turn the ringer off, press and hold
VOLUME {<} until 2 beeps sound.
3 Press {Select} at “Ringer volume”.
L “O” is displayed.
4 Select the desired volume level by
pressing {V} or {^}.
To turn the ringer on, press VOLUME {>}
or {<}.
L The volume will change and ring.
L The number of steps indicates the
volume level.
L The base unit will ring at low level.
L You can adjust the ringer volume while
an outside call is ringing. Press
VOLUME {<} or {>} while the base
unit is ringing.
To turn the ringer off, press and hold
VOLUME {<} for 2 beeps sound.
“O” is displayed.
L To turn the ringer off, press {V}
repeatedly until “Off ?” is displayed.
5 Press {Save}.
Note:
L When the ringer volume is set to off, the
handset will not ring for outside calls.
The handset will ring at the low level for
intercom calls.
Handset ringer tone
You can change the ringer tone heard
when an outside call is received. There are
3 tones and 4 melodies.
L When the ringer volume is set to off, the
handset will not announce caller names
(page 27).
Important:
L If the handset ringer is turned off, “Ringer
off” will be displayed while not in use. If
the handset is off the base unit or charger
when there are missed calls (page 28) or
new messages (page 49), “Ringer off”
is not displayed.
L You cannot change the ringer tone for
intercom calls.
L If you subscribe to a Distinctive Ring
Service (such as IDENTA-RING) from
your telephone company with 2 or 3
consecutive rings, select a bell ringer
pattern (Tone 1 to 3). If you select a
melody pattern, you will not be able to
distinguish lines by their ringers.
L You can adjust the ringer volume while
an outside call is ringing. Press {V} or
{^} while the handset is ringing.
L If you select one of the melody ringer
patterns, the ringer will continue to
sound for several seconds if:
– the caller hangs up before you answer
the call, or
Temporary ringer off
While the handset is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {OFF}. The handset will ring
again as normal the next time a call is
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Programmable Settings
– another person answers the call using
another phone connected on the
same line.
3 Scroll to “Set base unit” by pressing
{V} or {^}, then press {Select}.
4 Press{Select} at “Ringer tone”.
1 Press {MENU}.
5 Select the desired ringer tone by
2 Scroll to “Ringer setting” by
pressing {V} or {^}, then press
{Select}.
pressing {V} or {^}.
L The base unit will ring and the ringer
tone will change. If the base unit
ringer volume has been turned off,
the base unit will not ring (page 39).
3 Scroll to “Ringer tone”by pressing
{V} or {^}, then press {Select}.
L You can also select the ringer tone by
pressing {1} to {7}.
4 Select the desired ringer tone by
pressing {V} or {^}.
6 Press {Save}, then press {OFF}.
L The handset will ring and the ringer
tone will change. If the handset ringer
volume has been turned off, the
handset will not ring.
Handset incoming call tone
During an intercom call (page 32), you can
be informed of incoming calls by two
tones. If this feature is turned on, incoming
call tones will be heard for as long as the
line is ringing. If this feature is set to “2”,
incoming call tones will be heard only 2
times.
L You can also select the ringer tone by
pressing {1} to {7}.
5 Press {Save}, then press {OFF}.
Base unit ringer tone
If this feature is turned off, no tones will be
heard.
Using the base unit
Make sure the base unit is not being
used.
Press VOLUME {<} or {>}, then select
the desired ringer tone by pressing {1} to
{7}.
1 Press {MENU}.
2 Scroll to “Ringer setting” by
pressing {V} or {^}, then press
{Select}.
{1} to {3} : Bell ringer patterns
{4} to {7} : Melody patterns
L After pressing VOLUME {<} or {>}, the
base unit will ring using the current
ringer tone.
3 Scroll to “Incoming call.” by
pressing {V} or {^}, then press
{Select}.
4 Select “On”, “Off” or “2” by pressing {V}
or {^}.
L The base unit will ring and the ringer
tone will change.
5 Press {Save}, then press {OFF}.
L To stop ringing, press {STOP}.
Base unit incoming call tone
Using the handset
1 Press {MENU}.
1 Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
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Programmable Settings
3 Scroll to “Set base unit” by pressing
{V} or {^}, then press {Select}.
Display setting
4 Scroll to “Incoming call.” by
pressing {V} or {^}, then press
{Select}.
Handset LCD contrast
You can adjust the handset display
contrast. There are 6 levels.
5 Select “On”, “Off” or “2” by pressing {V}
or {^}.
1 Press {MENU}.
6 Press {Save}, then press {OFF}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
3 Scroll to “LCD contrast” by pressing
{V} or {^}, then press {Select}.
4 Select the desired contrast by pressing
{V} or {^}.
L The contrast will change.
5 Press {Save}, then press {OFF}.
Functions
Handset Talking Caller ID
You can turn the Talking Caller ID feature
(page 27) on or off for the handset.
1 Press {MENU}.
2 Scroll to “Talk Caller ID” by
pressing {V} or {^}, then press
{Select}.
3 Select “Off” or “On” by pressing {V} or
{^}.
4 Press {Save}, then press {OFF}.
Base unit Talking Caller ID
You can turn the Talking Caller ID feature
(page 27) on or off for the base unit.
This feature must be set by using the
handset.
1 Press {MENU}.
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Programmable Settings
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
Initial setting
3 Scroll to “Set base unit” by pressing
Caller ID edit
{V} or {^}, then press {Select}.
Using the handset
You can turn the Caller ID number auto
edit feature (page 30) on or off.
4 Scroll to “Talk Caller ID” by
pressing {V} or {^}, then press
{Select}.
1 Press {MENU}.
5 Select “Off” or “On” by pressing {V} or
{^}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
6 Press {Save}, then press {OFF}.
3 Scroll to “Caller ID edit” by
pressing {V} or {^}, then press
{Select}.
4 Select “Off” or “On” by pressing {V} or
{^}.
5 Press {Save}, then press {OFF}.
L If you fail to reach your destination when
making a call, the phone number you
dialed might have an incorrect pattern.
Edit the phone number with another
pattern (page 30).
L When this feature is turned off, the unit
will still be able to display Caller ID, but
incoming Caller ID numbers will not be
automatically edited.
Handset key tone
You can select whether or not key tones
are heard when keys are pressed.
Includes confirmation tones and error
tones.
1 Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
3 Scroll to “Key tone” by pressing {V} or
{^}, then press {Select}.
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Programmable Settings
4 Select “Off” or “On” by pressing {V} or
4 Scroll to “Set flash time” by
pressing {V} or {^}, then press
{Select}.
{^}.
5 Press {Save}, then press {OFF}.
5 Select the desired time by pressing {V}
or {^}.
Auto talk
When this feature is turned on, you can
answer a call by lifting the handset off the
base unit or charger without pressing {C}
or {s}.
6 Press {Save}, then press {OFF}.
Note:
L The setting should stay at 700 ms unless
pressing {FLASH/CALL WAIT} fails to
pick up the Call Waiting call.
1 Press {MENU}.
L If PBX functions do not work correctly,
consult your PBX supplier for the correct
settings.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
3 Scroll to “Auto talk” by pressing {V}
Line mode
or {^}, then press {Select}.
If “Line in use” on the handset and
“B S” on the base unit are not
displayed properly, the line mode selection
is incorrect. Set line mode to “A”.
4 Select “On” or “Off” by pressing {V} or
{^}.
5 Press {Save}, then press {OFF}.
1 Press {MENU}.
Note:
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
L If you subscribe to Caller ID service and
want to view the caller’s information on
the handset display after lifting up the
handset to answer a call, turn off this
feature.
3 Scroll to “Set tel line” by pressing
{V} or {^}, then press {Select}.
4 Scroll to “Set line mode” by pressing
Flash time
{V} or {^}, then press {Select}.
Using the handset
The flash time depends on your telephone
exchange or host PBX.
You can select: “90ms” (milliseconds),
“100ms”, “110ms”, “250ms”, “300ms”,
“400ms”, “600ms”, or “700ms”.
5 Select “A” or “B” by pressing {V} or {^}.
6 Press {Save}, then press {OFF}.
1 Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
3 Scroll to “Set tel line” by pressing
{V} or {^}, then press {Select}.
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Programmable Settings
2 Scroll to “Accessibility” by
pressing {V} or {^}, then press
{Select}.
Accessibility
3 Press {Select} at “Base Announce”.
Talking Keypad
Talking Keypad is a feature that
announces phone numbers that you dial,
allowing you to confirm dialed numbers
audibly before making calls. You can turn
this feature on or off for the handset and
base unit separately.
4 Press {Select} at “Dial number”.
5 Select “Off” or “On” by pressing {V} or
{^}.
6 Press {Save}, then press {OFF}.
While handset Talking Keypad is turned
on, the handset announces each dialing
button you press when pre-dialing
(page 16).
While base unit Talking Keypad is turned
on, the base unit announces each dialing
button you press, and announces “Redial”
when {REDIAL} is pressed (page 19).
Handset Name Announcement
Name Announcement is a feature that
announces names or phone numbers
shown on the display while you are using
the handset to search the phonebook,
caller list, redial list, and one-touch dialer,
allowing you to confirm displayed items
audibly before making calls.
If you dial a phone number quickly, the
handset and base unit may not
announce the dialed phone number
correctly. For best results, dial each
digit one at a time, and wait for the unit
to announce each digit before dialing
the next digit.
You can turn this feature on or off for the
handset.
1 Press {MENU}.
2 Scroll to “Accessibility” by
pressing {V} or {^}, then press
{Select}.
Handset Talking Keypad
3 Scroll to “HS Announce” by pressing
{V} or {^}, then press {Select}.
1 Press {MENU}.
4 Scroll to “Name List” by pressing {V}
2 Scroll to “Accessibility” by
pressing {V} or {^}, then press
{Select}.
or {^}, then press {Select}.
5 Select “Off” or “On” by pressing {V} or
{^}.
3 Scroll to “HS Announce” by pressing
{V} or {^}, then press {Select}.
6 Press {Save}, then press {OFF}.
4 Press {Select} at “Pre-Dial
Handset Telecoil Hearing Aid
Mode
Hearing Aid Mode is a feature that
reduces the noise often experienced by
“Telecoil” hearing aid users when using a
digital cordless telephone.
number”.
5 Select “Off” or “On” by pressing {V} or
{^}.
6 Press {Save}, then press {OFF}.
To turn this feature on, follow the steps
below and select “Telecoil”.
Base unit Talking Keypad
1 Press {MENU}.
1 Press {MENU}.
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Programmable Settings
2 Scroll to “Accessibility” by
pressing {V} or {^}, then press
{Select}.
Re-registering the handset
If “No link to base. Move closer
to base, try again.” is displayed
even when the handset is near the base
unit, you may need to re-register the
handset to the base unit.
3 Scroll to “Hearing Aid Mode” by
pressing {V} or {^}, then press
{Select}.
4 Select “Telecoil” or “Off” by
Important:
pressing {V} or {^}.
L Make sure the base unit is not being
used.
5 Press {Save}, then press {OFF}.
L Have the handset and base unit near
each other when re-registering the
handset.
Note:
L When “Telecoil” is selected, “[HA]” is
displayed after you press {C}.
L Follow steps 1 and 2 listed below. You
have about 1 minute to complete them.
Talk
00-00-32
[HA]
1 Base unit:
Press and hold {LOCATOR/
INTERCOM} until a beep sounds.
L If “Telecoil” is selected, the battery
operating time will be shortened
(page 10).
L The CHARGE indicator flashes.
L If “Telecoil” is selected, the cordless
handset receiver may feel warm during
use. This is normal.
2 Handset:
Press and hold {FLASH/CALL WAIT}
until “Handset Registering” is
displayed.
L When registration is complete, a
beep sounds from the handset.
L Wait for 20 seconds after
registration is complete while the
handset establishes
communication with the base unit.
Note:
L If the handset beeps 3 times and
“Error!!” is displayed, an error
occurred. Try again from step 1.
L You can stop registration by pressing
{OFF} on the handset, and pressing
{LOCATOR/INTERCOM} on the base
unit.
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Answering System Features
Answering system
Recording your greeting
message
The unit contains an answering system
which can answer and record calls for you
when you are unavailable to answer the
phone.
For details about memory capacity, see
page 52.
You can record your own greeting
message (max. 2 minutes) that will be
played when the answering system
answers a call. If you do not record a
greeting message, a pre-recorded
greeting message will be used.
Important:
Sample greeting message: “Hello, this is
(your name and/or number). Sorry, I
cannot take your call. Please leave a
message after the beep. Thank you.”
{GREETING CHECK}
L Only 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
L When callers leave messages, the unit
records the day and time of each
message. Make sure the date and time
have been set (page 15).
{GREETING REC}
{ERASE}
{STOP}
L You can select the caller’s recording
time (page 54).
VOLUME {<}, {>}
MIC
1 Press {GREETING REC}.
L The unit announces “To record
greeting, press Record again.”
2 Within 10 seconds, press {GREETING
REC} again.
3 After the unit beeps, speak clearly
about 20 cm (8 inches) away from the
MIC.
L The display will show the elapsed
recording time.
L If you record for over 2 minutes, the
unit will stop recording.
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Answering System Features
4 To stop recording, press {GREETING
“Hello, we are not available now. Please
call again. Thank you for your call.”
REC} or {STOP}.
L To change the greeting, start again
from step 1.
To play back the pre-recorded greeting,
press {GREETING CHECK}.
Note:
L You can use the enhanced recording
mode for clearer sound, if necessary
(p. 55).
Turning the answering
system on/off
L If “ ” is displayed, 6 beeps sound and
“Your greeting was not recorded. Record
your greeting again.” is announced, start
again from step 1.
Using the base unit
L To adjust the speaker volume, press
VOLUME {<} or {>} during playback.
L 9 levels (0–8) are available while using
the Answering System. The level is
displayed on the base unit.
To play back the greeting message
Press {GREETING CHECK}.
Erasing your greeting message
Press {GREETING CHECK}, and then
press {ERASE} while your greeting
message is playing.
{ANSWER ON} and Indicator
Press {ANSWER ON}.
L If you do not re-record your greeting
message, the unit will use a pre-
recorded greeting message.
L When the answering system is turned
on, the ANSWER ON indicator lights
and the unit announces “Answer set”
and the day and time. If “Answer set. Set
time” is heard, set the date and time
(page 15).
Pre-recorded greeting message
If you do not record a greeting message,
one of 2 pre-recorded messages will be
played when a call is received depending
on the caller’s recording time (page 54).
L When the answering system is turned
off, the ANSWER ON indicator turns off
and the unit announces “Answer off”.
To turn off the Answering System, press
{ANSWER ON}.
– When the recording time is set to
“1min”, “2min”, or “3min”:
“Hello, we are not available now. Please
leave your name and phone number
after the beep. We will return your call.”
Using the handset
1 Press {MENU}.
– If recording time runs out, the unit will
automatically switch to the “Greeting
only” mode, and no new messages will
be recorded.
2 Press {Select} at “Message play”.
3 Press {8} to turn on the Answering
System.
– When the recording time is set to
“Greeting only”:
L “Answer set” is heard.
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Answering System Features
4 Press {OFF}.
L To turn the Answering System off, press
{0} in step 3. “Answer off” is heard.
Listening to messages
When new messages have been
recorded:
Screening your calls
– The NEW MESSAGE indicator on the
base unit will flash.
While a caller is leaving a message, you
can listen to the call through the base unit’s
speaker. To adjust the speaker volume,
press VOLUME {>} or VOLUME {<}
repeatedly.
You can answer the call by pressing {C}
or {s}.
– The Ringer/Message Alert indicator on
the handset will flash slowly if the
message alert feature is turned on
(page 55).
The base unit display will show the number
of messages (old and new) recorded by
the answering system.
Example: The total number of recorded
messages is 10.
To turn off the call screening feature
When the base unit is not in use, press
{GREETING CHECK}, then press
VOLUME {<} repeatedly until “0” is
displayed.
OR
While screening, press VOLUME {<}
repeatedly until “0” is displayed.
Note:
Listening to messages using
the base unit
L If the incoming call monitoring feature is
turned off, it will remain off when the next
call is monitored.
NEW MESSAGE Indicator
L If you adjust the speaker volume while
playing back messages or using the
speakerphone, the speaker volume for
monitoring will be turned on again. To
turn the speaker volume off, see “To turn
off the call screening feature” of above
step.
{MESSAGE/SLOW TALK}
{STOP}
{ERASE}
{REPEAT} {SKIP}
Press {MESSAGE/SLOW TALK}.
L The unit will announce the number of
new messages and will play back the
new messages.
L When you have no new messages, the
unit will announce “No new messages.
All message playback”, and will play
back all messages.
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Answering System Features
Note:
L To resume playback, press {MESSAGE/
SLOW TALK}.
L The display shows the message number
during playback.
L If you do not press any button for 60
seconds or if you press {STOP} again,
playback mode will be canceled.
L During playback, the unit will announce
the day and time that each message
was recorded. (Voice time/day stamp)
Erasing a specific message
Press {ERASE} while listening to the
message you want to erase.
L At the end of the last message, the unit
announces “End of final message”.
L If a call is received during playback, the
unit rings and playback stops. To answer
the call, press {SP-PHONE}. For
playback, start again from the beginning
after hanging up.
L The unit beeps, then plays back the next
message.
L To exit playback mode, press [STOP]
twice.
Erasing all messages
To adjust the speaker volume
9 levels (high to off) are available. Press
VOLUME {>} or VOLUME {<}
repeatedly while using the answering
system.
1 Press {ERASE} while the base unit is
not being used.
L The unit will announce “To erase all
messages, press ERASE again.”
To slow down the playback speed (Slow
Talk Message Playback)
Press {MESSAGE/SLOW TALK} during
playback.
2 Within 10 seconds, press {ERASE}
again.
L The unit will announce “No
messages”.
L To return to normal speed, press
{MESSAGE/SLOW TALK} on the base
unit.
Note:
L Caller information for the erased
L Each time you press the button during
playback, the speed will change to slow/
normal.
messages will remain in the caller list.
Listening to messages using
the handset (Remote Operation)
L Playback speed will return to normal
after you finish listening to messages.
Repeating a message
Press {REPEAT} while listening to the
message.
L If pressed within the first 5 seconds of a
message, the previous message will be
played.
Skipping a message
Press {SKIP} to play the next message.
{OFF}
Stopping message playback
{MENU}
Press {STOP}.
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Answering System Features
If “New message” is displayed on the
handset, new messages have been
recorded.
L To return to normal speed, press {3} on
the handset.
L Each time you press the button during
playback, the speed will change to slow/
normal.
L If the Message Alert is turned on
(page 55), the Ringer/Message Alert
indicator on the handset will flash slowly
when new messages have been
L Playback speed will return to normal
after you finish listening to messages.
recorded and the handset is not in use.
Repeating a message
Press {Repeat} while listening to the
message.
1 Press {MENU}.
2 Press {Select} at “Message play”.
L If pushed within the first 5 seconds of a
message, the previous message will be
played.
L The unit announces the number of
new messages and only new
messages are played back from the
speaker. To switch to the receiver,
press {C}. To switch back to the
speaker, press {s}.
Skipping a message
Press {Skip} to play the next message.
L When you have no new messages,
the unit announces “No new
messages. All message playback”
and plays back all messages.
Voice guidance
If you do not press any buttons after the
last message is played back, the unit’s
voice guidance starts. Operate the
answering system by following the
guidance as necessary.
The unit will announce “Press 4 to play
back new messages. Press 5 to play back
all messages.”
L When you have no messages, the
unit announces “No messages”.
L If you do not press any button, the
voice guidance will start.
3 Press {OFF} when finished.
L You can press buttons for other
playback options (page 51) even if the
voice guidance has started.
Note:
L If a call is received during playback, the
unit rings and playback stops. To answer
the call, press {C} or {s}. For
playback, start again from the beginning
after hanging up.
L If you do not press any button within 10
seconds after the voice guidance, the
handset returns to standby mode.
L At the end of the last message, “End of
final message” is heard. The unit will
announce the remaining recording time
if it is less than 3 minutes.
L If you hear “Memory full” after playback,
erase unnecessary messages
(page 49).
L When memo messages are played
(p. 51), “MEMO” is displayed.
To slow down the playback speed (Slow
Talk Message Playback)
Press {3} during playback.
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Answering System Features
Answering system commands
You can also operate the answering
system by pressing dial keys.
To use the following commands, press
{MENU}, then select “Message play”.
Recording a memo
message
NEW MESSAGE Indicator
Key
Command
{STOP}
{1} or
{Repeat}
Repeat message (during
playback)
*1
{MEMO}
{2} or
{Skip}
Skip message (during
playback)
{3}
Change the playback
speed to slow/normal
{4}
Play new messages
Play all messages
{5}
{8}
Turn answering system on
*2
{9}
Stop playback
MIC
{0}
Turn answering system off
You can record a voice memo message of
up to 3 minutes in memory.
{*}{4}
Erase this message
(during playback)
{*}{5}
Erase all messages
1 Press {MEMO}.
*1 If pressed within the first 5 seconds of a
message, the previous message will be
played.
*2 To resume operation, press a command
key within 15 seconds, or the voice
guidance will start.
2 After the long beep, talk clearly, about
20 cm (8 inches) away from the MIC.
L The base unit display shows the
elapsed recording time.
L If the elapsed recording time exceeds
99 seconds, the counter continues
from 00 to indicate 100 seconds.
Calling back (Caller ID subscribers
only)
If Caller ID information was received for
the call, you can call the caller back while
listening to a message.
3 When finished, press {MEMO} or
{STOP}.
L The NEW MESSAGE indicator
flashes.
To call back the displayed number:
L If you record for over 3 minutes in step 2,
the unit will stop recording.
1 During playback, press {MENU}.
L If “ ” is displayed, 6 beeps sound and
“Your message was not recorded.
Record your message again.” is
2 Press {Call}, {C} or {s}.
L The unit stops playback and dials the
phone number.
announced, start again from step 1.
L If you need to edit the phone number to
call back, see page 30.
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Answering System Features
Memory capacity
Remote operation
The total recording capacity (including
your greeting message, caller messages
and memo) is about 16 minutes (about 8
minutes in “Enhanced recording mode”,
see page 55). A maximum of 64 messages
(including a greeting message and memo
message) can be recorded.
Using a touch tone phone, you can call
your phone number from outside and
access the unit to listen to messages. The
unit’s voice guidance will prompt you to
press certain dial keys to perform different
operations.
Important:
L If message memory becomes full:
– E flashes on the base unit.
– the ANSWER ON indicator flashes
rapidly (if the answering system is
turned on).
– the unit announces “Memory full”
when operating the answering system
and recording a memo message.
To record additional messages, erase
unnecessary messages.
L In order to operate the answering
system remotely, you must first set a
remote code (page 54). This code must
be entered each time you operate the
answering system remotely.
Using the answering system
remotely
L If less than 3 minutes of recording time is
available, the unit will announce the
remaining recording time when
1 Dial your phone number from a touch
tone phone.
L If the ring count is set to “Toll
saver” (page 54), the number of
rings you hear will indicate whether or
not you have new messages.
operating the answering system.
L Messages are retained even if a power
failure occurs. All messages are saved
until you erase them. (Flash memory
message backup)
2 After the greeting message starts, enter
your remote code.
L The total recording capacity may be
reduced by the calling party’s
background noise.
L The unit will announce the number of
new messages, and will play back the
new messages.
Note:
3 After 3 seconds, the voice guidance will
start. Follow the voice guidance as
necessary.
L If message memory becomes full, the
unit will automatically switch to the
“Greeting only” mode. New
messages will not be recorded. If you
have recorded your own greeting
message, that same greeting message
will be announced to callers even though
their messages will not be recorded. If
you have not recorded your own
greeting message, the pre-recorded
message used for “Greeting only”
mode will be announced to callers
(page 47).
4 When finished, hang up.
Note:
L When you press a key, press firmly.
L You can hang up at any time.
L You can ignore the voice guidance and
control the unit using remote
commands.
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Answering System Features
Voice guidance
Remote commands
During remote operation, the unit’s voice
guidance will prompt you to press {1} to
perform a specific operation, or press {2}
to listen to more available operations.
Operations are presented by voice
guidance in the following order:
You can press dial keys to access certain
answering system functions without
waiting for the voice guidance to prompt
you.
Key
Remote command
{1}
Repeat message (during
playback)
– Play back all messages
– Play back new messages
– Record a message
*1
{2}
Skip message (during
playback)
– Erase all messages
{3}
Change the playback speed
to slow/normal.
– Record your greeting message
Note:
{4}
{5}
{7}
{9}
{0}
Play new messages
Play all messages
L If you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit will announce, “Thank
you for your call” then disconnect your
call.
Record a greeting message
*2
Stop (recording, playback)
Turn answering system off
L If less than 3 minutes of recording time is
available, the unit will announce the
remaining recording time after the last
message is played back.
{*}{4} Erase this message (during
playback)
{*}{5} Erase all messages
L If the unit announces “Memory full”,
erase unnecessary messages.
*1 If pushed within the first 5 seconds of a
message, the previous message will be
played.
*2 To resume operation, enter a remote
command within 15 seconds, or the
voice guidance will start.
Turning on the answering system
remotely
If the answering system is off, you can turn
it on remotely.
1 Dial your phone number.
2 Let the phone ring 15 times.
L The unit will answer your call with the
greeting message.
L You can hang up, or if you call from a
touch tone phone, you can enter your
remote code and begin remote
operation (page 52).
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Answering System Features
Skipping the greeting message to leave
a message
Caller’s recording time
You can change the maximum message
You can leave a message just as any
outside caller can. Call your phone
number, then press {*} to skip the
greeting message and record your
message after the beep.
recording time.
“1min”, “2min”, or “3min”: Caller
messages are limited to 1 minute to 3
minutes.
“Greeting only”: The unit plays the
greeting message but does not record
caller messages.
Answering system
settings
1 Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
Remote code
A remote code must be entered when
operating the answering system remotely.
This code prevents unauthorized parties
from listening to your messages remotely.
Store any 2-digit number (00–99).
3 Press {Select} at “Set answering”.
4 Scroll to “Recording time” by
pressing {V} or {^}, then press
{Select}.
1 Press {MENU}.
5 Select the recording time by pressing
{V} or {^}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
L You can also select the recording
time by pressing {1}, {2}, {3} or {0}
(Greeting only).
3 Press {Select} at “Set answering”.
6 Press {Save}, then press {OFF}.
4 Scroll to “Remote code” by pressing
{V} or {^}, then press {Select}.
If you select “Greeting only”, the
unit will answer calls with the greeting
message, and then hang up. The unit
will not record any incoming messages.
5 Enter a 2-digit remote code (00-99).
6 Press {Save}, then press {OFF}.
Note:
The base unit will display “
of the number of messages.
” instead
L To confirm the remote code, repeat
steps 1 to 4. Press {OFF} when finished.
Number of rings
You can select the number of times the unit
rings before the Answering System
answers a call, from “2” to “7” or “Toll
saver”*.
1 Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
3 Press {Select} at “Set answering”.
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Answering System Features
4 Press {Select} at “Number of
6 Press {Save}, then press {OFF}.
rings”.
Message alert
5 Select the number of rings by pressing
You can select whether or not the Ringer/
Message Alert indicator on the handset will
flash when new messages have been
recorded (page 48).
{V} or {^}.
L You can also select the number of
rings by pressing {0} (Toll saver*), or
{2} to {7}.
1 Press {MENU}.
6 Press {Save}, then press {OFF}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
*Toll saver
When you call the unit from a remote
operation, the number of rings will tell
you if there are any new messages. If
the unit answers on the 2nd ring, there
is at least one new message. If the unit
answers on the 4th ring, there are no
new messages. To save the toll
charges for the call, hang up
3 Scroll to “Message alert” by pressing
{V} or {^}, then press {Select}.
4 Select “On” or “Off” by pressing {V} or
{^}.
5 Press {Save}, then press {OFF}.
immediately when you hear the 3rd
ring. The 3rd ring indicates that there
are no new messages.
Note:
L The Ringer/Message Alert indicator will
not flash for new messages while the
handset is in use.
Recording mode
L The Ringer/Message Alert indicator acts
both as a ringer indicator and as a
message alert indicator. This indicator
will flash rapidly when a call is received
whether this feature is on or off.
Two recording modes are available. The
factory preset is “Standard recording
(16min)”, which provides more recording
time (16 min) and standard sound quality.
“Enhanced recording (8 min)” provides
less recording time (8 min) but clearer
sound quality.
L Battery operating time will be shortened
when using this feature (page 10).
1 Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press
{Select}.
3 Press {Select} at “Set answering”.
4 Scroll to “Recording mode” by
pressing {V} or {^}, then press
{Select}.
5 Select the recording mode by pressing
{V} or {^}.
L You can also select the recording
mode by pressing {1} (Standard) or
{2} (Enhanced).
55
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Useful Information
Wall mounting
The base unit can be mounted on a wall phone plate.
1 Push the hook and turn it upward. Turn the hook until a click is heard.
2 Press the tabs in the direction of the arrows (1), then remove the wall mounting
adaptor (2).
2
1
1
3 Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor,
then push the adaptor in the direction of the arrows (1 and 2).
L The word “UP WALL” should face upward.
L Fasten the AC adaptor cord to prevent it from being disconnected.
Hook
2
1
To Power
Outlet
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Useful Information
4 Connect the telephone line cord. Mount the unit, then slide it down.
L Raise the antenna.
5 To charge the handset battery:
Rest the handset on the charge contacts (1), then push the top of the
handset so the hook snaps into the slot at the top of the handset (2).
L The CHARGE indicator lights and the unit beeps once.
Hook
Slot
2
1
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Useful Information
Charger unit
The charger can be wall mounted, as
Belt clip
shown below.
You can hang the handset on your belt or
pocket using the included belt clip.
1 Connect the AC adaptor.
To attach the belt clip
2 Drive the screws (not included) into the
wall using the wall template (see
below).
3 Mount the charger (1).
4 Slide it down (2) and to the right (3)
until it is secured.
L If the charger is wall mounted, remove
the shoulder rest attachment to place
the handset into the charger.
2.45 cm
31
(
/ ")
32
To remove the belt clip
Screws
To Power
Outlet
1
2
3
58
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Useful Information
Shoulder Rest
Attachment
Headset (optional)
Connecting an optional headset to the
handset allows hands-free phone
conversations. Please use only a
Panasonic headset. See page 4 for
compatible headsets and ordering
information.
Use the shoulder rest attachment if you
need to keep your hands free during a
phone conversation.
If you use the shoulder rest attachment,
you will need to use the charger unit for
charging the battery.
To connect an optional headset to the
handset
To attach the shoulder rest attachment
Attach the included belt clip to the handset
(see “Belt Clip”), then attach the shoulder
rest attachment to the belt clip as shown
below. You will hear a click when the
shoulder rest attachment is in place.
To remove the shoulder rest
attachment
Slide the base of the attachment in the
direction of the arrow as shown below.
Headset Jack
L Model shown is KX-TCA86.
Note:
L To switch to the speakerphone, press
{s}. To return to the headset, press
{C}.
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Useful Information
If the Following Appear on Your Display...
The following will be displayed when the unit needs your attention.
Display message
Cause & Remedy
Recharge battery
L The battery needs to be charged. Recharge the battery
(page 10).
Charge for 6h
L The battery has been discharged. The handset will not
work. Fully charge the battery (page 10).
No link to base.
Move closer to
base, try again.
L The handset has lost communication with the base unit.
Walk closer to the base unit and try again or re-register
the handset (page 45).
L Confirm the base unit’s AC adaptor is plugged in.
L Raise the base unit antenna.
Please lift up
and try again.
L A handset button was pressed while the handset was on
the base unit or charger. Lift the handset and press the
button again.
Busy
L The base unit is in use. Try again later.
Error!!
L When you tried to re-register the handset, the handset
and base unit could not link for some reason, such as
interference from electrical appliances. Move the handset
and base unit away from any electrical appliances and try
again.
Phone book full
L When you tried to store an item in the phonebook, the
phonebook memory was full. Press {OFF} to exit the
programming mode. To erase other items from the
phonebook, see page 24.
System is busy.
Please try again
later.
L The handset has lost communication with the base unit.
Walk closer to the base unit and try again.
L The Answering System is in use, such answering a call or
playing back messages. Try again later.
Line in use
Line on hold
L The base unit is conducting an outside call or another
phone on the same telephone line is in use.
L The base unit is on hold for an outside call.
60
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Useful Information
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on Your
Display...” (p. 60) for the Cause & Remedy.
Problem
Cause & Remedy
“No link to base.
Move closer to
base, try again.” is
displayed and an alarm
tone sounds.
L You are too far from the base unit. Walk closer to the
base unit.
L Confirm the base unit’s AC adaptor is plugged in.
L Raise the base unit antenna.
L If the above remedies do not solve the problem, the
handset may have lost communication with the base
unit. Register the handset again (page 45).
Static, sound cuts in/out,
fades. Interference from
other electrical units.
L Move the handset and base unit away from other
electrical appliances.
L Walk closer to the base unit.
L Raise the base unit antenna.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
The handset and/or base
unit does not ring.
L The ringer volume is turned off. Set to high, medium, or
low (page 39).
The handset display is
blank.
L If the handset display is blank, fully charge the battery
(page 10).
You cannot program any
function items.
L Programming is not possible while the handset and/or
base unit is being used.
L Do not pause for over 60 seconds while programming.
L Walk closer to the base unit.
L While another user is listening to messages or the
Answering System is handling a call, you cannot
program. Try again later.
While programming or
searching, the handset
starts to ring and the
program/search stops.
L A call is coming in. To answer the call, press {C}, {s}
or {SP-PHONE}. Start again from the beginning after
hanging up.
61
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Useful Information
Problem
Cause & Remedy
You cannot make an
intercom/outside call.
L Your handset is in remote operation mode (page 49).
Exit by pressing {OFF}.
L The handset you called is too far from the base unit.
L If the handset or base unit is in use, you may not be able
to make a call. Try again later.
L If you are entering a phone number, or the handset
enters the caller list, phonebook, redial list or one-touch
dialer while the Talking Keypad or Announcement is
turned on, you will not be able to make a call using the
base unit. To make a call, return to the standby mode.
You cannot redial.
L If the last number dialed was more than 48 digits long,
the number will not be redialed correctly.
You cannot make long
distance calls.
L Please make sure you have long distance service.
The handset does not
display the caller’s name
and/or phone number.
L You need to subscribe to Caller ID.
L Other telephone equipment may be interfering with your
phone. Disconnect it and try again.
L Other electrical appliances connected to the same
outlet may be interfering with Caller ID.
L Telephone line noise may be affecting Caller ID.
L The caller requested not to send his/her Caller ID
information (page 27).
L If a call is being transferred to you, the Caller ID
information will not be displayed.
L If a (separate) Caller ID box is connected between the
unit and the telephone wall jack, disconnect the Caller
ID box or plug the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
The handset and/or base
unit does not announce
the displayed caller’s
name.
L The handset and/or base unit ringer volumes are turned
off. Set to high, medium, or low (page 39).
L The Talking Caller ID feature is turned off. Turn it on
(page 41).
The handset and/or base
unit does not announce
the displayed caller’s
name properly.
L Name pronunciation may vary. Name pronunciation
quality is based on names most commonly used in the
United States.
L The handset and/or base unit will announce each letter
of abbreviations, such as “Co.” and “Inc.”.
L Caller ID supports names of up to 15 letters. If the
caller’s name has more than 15 letters, the name will
not be announced correctly.
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Useful Information
Problem
Cause & Remedy
The handset cannot
automatically edit the
caller list/incoming phone
numbers.
L The Caller ID number auto edit feature is turned off.
Turn it on (page 42) and try again.
L You need to press {C} or {s} after editing the number.
The handset display exits
the caller list or
L Do not pause for over 60 seconds while searching.
phonebook.
The Ringer/Message
Alert indicator flashes
slowly when the handset
is not ringing and in use.
L The Message Alert is turned on and new messages
have been recorded. Turn the Message Alert off
(page 55) or listen to the new messages (page 48, 49,
52 ).
You cannot have a
conversation using the
headset.
L Make sure the optional headset is connected properly
(page 59).
L If “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
The handset does not
announce the name and
phone number in the
caller list, phonebook,
redial list or one-touch
dialer.
L Name Announcement is turned off. Turn it on (page 44).
When Talking Keypad is
turned on, the phone
number you dialed is not
announced correctly.
L If you dial a phone number quickly, the handset and
base unit may not announce the dialed phone number
correctly. For best results, dial each digit one at a time,
and wait for the unit to announce each digit before
dialing the next digit.
The handset does not
announce the entered
number when pre-dialing
(page 16).
L Handset Talking Keypad is turned off. Turn it on
(page 44).
The base unit does not
announce the dialed
number.
L Base Unit Talking Keypad is turned off. Turn it on
(page 44).
When Talking Keypad
and/or Name
L The Answering System is in use, such answering a call
or playing back messages. Try again later.
Announcement is turned
on, the handset and/or
base unit does not make
announcements.
L The handset has lost communication with the base unit.
Walk closer to the base unit and try again.
L The base unit is making an outside call.
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Useful Information
Problem
Cause & Remedy
When Name
L If the name has more than 10 syllables, it will not be
announced correctly. Maximum syllables that can be
announced is 10. One digit of the number is counted as
one syllable.
L If the name has been abbreviated or an acronym is
used, it may not be announced correctly. We
recommend inserting a space between each letter
(page 22).
Announcement is turned
on, the handset does not
announce names
properly.
While the handset is
announcing name or
phone numbers, static,
sound cuts in/out or fades
occur.
L Announcement is transmitted between the base unit
and handset using wireless radio waves. Move the
handset and base unit away from other electrical
appliances to prevent interference (page 7).
The talk time on the
handset has been
shortened.
L Fully charge the battery (page 9).
L The battery may need to be replaced. If you install a
new battery, fully charge it (page 9).
L The Hearing Aid mode is selected to “Telecoil”. Turn it
off (page 44) and try again.
64
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Useful Information
Answering System
Problem
Cause & Remedy
The Answering System is
on, but incoming
messages are not
recorded.
L The recording time is set to “Greeting only”. Select “1
minute”, “2 minutes” or “3 minutes” (page 54).
L Memory is full. Erase unnecessary messages
(page 49)
“ E ” flashes and the
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
L Memory is full. Erase unnecessary messages
(page 49).
You cannot operate the
Answering System from
the base unit or the
handset.
L If another user is in use, you may not be able to operate
the Answering System. Try again later.
L If another user is listening to messages or the
Answering System is handling a call, you cannot
operate the Answering System. Try again later.
L When the unit is announcing a list item (name or phone
number) or a dialed number, you cannot operate the
Answering System. Try again later.
You cannot operate the
Answering System from a
touch tone phone.
L Make sure you entered the correct remote code
(page 54).
L The Answering System may not respond if the tones
are too short to activate the unit. Press each button
firmly.
L The Answering System is off. Turn it on (page 47).
You cannot erase
messages.
L While another user is operating the Answering System
or a caller is leaving a message, you cannot erase
messages.
When you play back
messages or turn on the
Answering System, the
handset and base unit
announce the wrong day
and time.
L The date and time may be set incorrectly. Set the date
and time again (page 15).
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Useful Information
General
Problem
Cause & Remedy
L Check the settings (page 8).
The unit does not work.
L Check whether the dialing mode setting is correct
(page 15).
L Fully charge the battery (page 9).
L Clean the charge contacts and charge again (page 10).
L Check battery installation (page 9).
L Unplug the base unit’s AC adaptor to reset it. Plug in,
and try again.
L Re-install the battery (page 9) and fully charge it.
“Recharge battery” is
displayed,“7”flashes,
or the handset beeps
intermittently.
L Fully charge the battery (page 9).
“Charge for 6h” and
“8” are displayed and
the handset does not
work.
L The battery has been discharged. Fully charge the
battery (page 9).
L Check battery installation (page 9).
You charged the battery
fully, but “Recharge
battery” is still
L Clean the charge contacts and charge again (page 10).
L The battery may need to be replaced. If you install a
new battery, fully charge it (page 9).
displayed and/or “7”
continues to flash, or
“Charge for 6h” and
“8” are displayed.
The CHARGE indicator
does not go out after the
battery has been
charged.
L This is normal.
If you cannot solve your
problem
L Visit our website:
L Contact us via the web at:
L Call our customer call center at:
1-800-211-PANA(7262)
66
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Useful Information
FCC and other information
This equipment complies with Part 68 of
the FCC rules and the requirements
adopted by the ACTA. On the bottom of
this equipment is a label that contains,
among other information, a product
identifier in the format US:ACJ----------.
If requested, this number must be
provided to the telephone company.
L Registration No
notify the customer as soon as possible.
Also, you will be advised of your right to
file a complaint with the FCC if you
believe it is necessary.
The telephone company may make
changes in its facilities, equipment,
operations or procedures that could
affect the operation of the equipment. If
this happens the telephone company will
provide advance notice in order for you
to make necessary modifications to
maintain uninterrupted service.
............(found on the bottom of the unit)
L Ringer Equivalence No.
(REN).......0.1B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular
plug is provided with the product. It is
designed to be connected to a
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Servicenter or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone
company may request that you
disconnect the equipment until the
problem is resolved.
compatible modular jack that is also
compliant.
Connection to party line service is
subject to state tariffs. Contact the state
public utility commission, public service
commission or corporation commission
for information.
The REN is used to determine the
number of devices that may be
connected to a telephone line. Excessive
RENs on a telephone line may result in
the devices not ringing in response to an
incoming call. In most but not all areas,
the sum of RENs should not exceed five
(5.0). To be certain of the number of
devices that may be connected to a line,
as determined by the total RENs, contact
the local telephone company. For
products approved after July 23, 2001,
the REN for the product is part of the
product identifier that has the format
US:AAAEQ##TXXXX. The digits
If your home has specially wired alarm
equipment connected to the telephone
line, ensure the installation of this
equipment does not disable your alarm
equipment. If you have questions about
what will disable alarm equipment,
consult your telephone company or a
qualified installer.
LThis product is a bone conduction
telephone product, which does not use
a conventional acoustic speaker, and
as such is non-hearing aid compatible
as defined by the FCC in 47CFR,
Section 68.316.
LThis product may not be used in any
public location.
LBone Conduction may benefit people
with conductive and/or mixed hearing
losses and elderly people who are
experiencing difficulty in hearing.
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may
be required. But if advance notice isn’t
practical, the telephone company will
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Useful Information
When you hold the phone to your ear,
noise might be heard in your Hearing Aid.
Some Hearing Aids are not adequately
shielded from external RF (radio
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could void
the user’s authority to operate this
device.
frequency) energy. If noise occurs, turn
the Hearing Aid mode to Telecoil. If noise
is still heard, use an optional accessory
headset or the speakerphone option (if
applicable) when using this phone.
Consult your audiologist or Hearing Aid
manufacturer about the availability of
Hearing Aids which provide adequate
shielding to RF energy commonly emitted
by digital devices.
NOTE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain
to the dispatcher the reason for the
call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
− Reorient or relocate the receiving
antenna.
− Increase the separation between the
equipment and receiver.
− Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
Privacy of communications may not be
ensured when using this phone.
− Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference
to nearby TVs and VCRs. To minimize or
prevent such interference, the base of
the cordless telephone should not be
placed near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the
TV or VCR. This will often reduce, or
eliminate, interference.
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Useful Information
FCC RF Exposure Warning:
The product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment. To comply
with FCC RF exposure requirements the
base unit must be installed and operated
with its antenna located 20 cm or more
between antenna and all person’s body
(excluding extremities of hands, wrist
and feet). The handset may be carried
and operated with only the specific
provided belt-clip. Other non-tested belt-
clips or similar body-worn accessories
may not comply and must be avoided.
The base and handset units must not be
colocated or operated in conjunction with
any other antenna or transmitter.
69
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Useful Information
Charger unit
Specifications
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
Base unit
Dimensions:
Approx. height 69 mm x width 74 mm x
depth 99 mm (2
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
23
29
29
/
" x 2
/
" x 3
/
")
32
32
32
Frequency:
2.4 GHz – 2.48 GHz
Mass (Weight):
Approx. 110 g (0.24 lb.)
Dimensions:
Approx. height 85 mm x width 175 mm x
depth 200 mm (3
Power consumption:
Standby: Approx. 0.8 W
Maximum: Approx. 4.0 W
11
7
7
/
" x 6 / " x 7 / ")
32
8
8
Mass (Weight):
Approx. 470 g (1.04 lb.)
Power supply:
AC adaptor (120 V AC, 60 Hz)
Power consumption:
Standby: Approx. 2.0 W
Maximum: Approx. 5.4 W
Note:
L Design and specifications are subject to
change without notice.
Power supply:
AC adaptor (120 V AC, 60 Hz)
L The illustrations in these instructions
may vary slightly from the actual
product.
TX power:
125 mW (max.)
Energy Star:
As an ENERGY STAR Participant,
®
Panasonic has determined that this
product meets the ENERGY STAR
guidelines for energy efficiency. ENERGY
STAR is a U.S. registered mark.
Handset
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
Frequency:
2.4 GHz – 2.48 GHz
Dimensions:
Approx. height 208 mm x width 52 mm x
3
1
15
depth 49 mm (8 / " x 2 / " x 1
/
")
16
16
16
Mass (Weight):
Approx. 195 g (0.43 lb.)
Power supply:
Ni-MH battery (3.6 V, 830 mAh)
TX power:
125 mW (max.)
Security codes:
1,000,000
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Useful Information
Warranty
PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF
NORTH AMERICA
PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
One Panasonic Way,
Secaucus, New Jersey 07094
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision
to repair or replace will be made by the warrantor.
Parts
One (1) Year
Labor
One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During
the “Parts” Limited Warranty period, there will be no charge for parts. You must
mail-in your product during the Limited Warranty period. This Limited Warranty
excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet).
This Limited Warranty only applies to products purchased and serviced in the
United States or Puerto Rico. This Limited Warranty is extended only to the original
purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product
to:
Panasonic Services Company Customer Servicenter
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product
please call Panasonic Call Center at 1-800-211-PANA (7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
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Useful Information
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of
consumer controls, improper maintenance, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such as
hotel, office, restaurant, or other business or rental use of the product, or service by
anyone other than a Factory Servicenter or other Authorized Servicer, or damage
that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY. (As examples, this excludes damages for lost time, lost calls or
messages, cost of having someone remove or re-install an installed unit if
applicable, travel to and from the servicer. The items listed are not exclusive, but
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops during or
after the Limited Warranty period, you may contact your dealer or Servicenter. If the
problem is not handled to your satisfaction, then write to the warrantor’s Consumer
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
72
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Useful Information
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Servicenter; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
or, contact us via the web at:
You may also contact us directly at: 1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
or, send your request by E-mail to:
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
73
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Index
Base unit: 14
Display language: 14
Index
E
F
Erasing a message: 49, 51, 53
Erasing all messages: 49, 51, 53
Error messages: 60
A
Accessories: 4
Answering calls, base unit: 20
Answering calls, handset: 20
Answering system: 46
Auto talk: 20, 43
FCC and other information: 67
FLASH button: 21
FLASH time: 43
B
Function menu
Direct commands: 37
Table: 35
Backlit display: 14
Backlit handset keypad: 14
Battery
G
H
Charge: 9
Installation: 9
Performance: 10
Replacement: 11
Strength: 10
Greeting message: 46
Headset, optional: 59
Hearing Aid: 44
Hold: 18, 19
Belt clip: 58
I
Bone conduction earpiece: 11, 13
Incoming call tone
base unit: 40
handset: 40
C
Call screening: 48
Call share: 34
Installation, AC adaptor: 8
Installation, telephone line cord: 8
Intercom
Call: 32
Paging: 32
Call Waiting Caller ID: 27
Call Waiting Caller ID display: 21
Call waiting tone: 21
Caller ID edit: 42
Caller ID number auto edit: 30
Caller ID service: 15, 27
Caller list
K
L
Key tone: 42
Editing: 30
LCD contrast, handset: 41
Line mode: 43
Erasing: 31
Storing: 31
Listening to messages
Base unit: 48
Viewing: 28
Chain dial: 24
Handset: 49
Charger unit: 8
Touch tone phone: 52
Conference calls: 34
Connections
M
Making calls, base unit: 18
Making calls, handset: 16
Memo message: 51
Memory capacity: 52
Message alert: 55
AC adaptor: 8
Charger unit: 8
Telephone line cord: 8
Controls
Base unit: 12
Microphone, base unit: 18
Microphone, handset: 16
Mute: 20
Charger unit: 13
Handset: 13
D
N
Date and time: 15
Dialing mode: 15
Display
Name Announcement: 44
Navigator key: 13
74
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Index
Noise: 7
Number of rings: 54
Talking Keypad, base unit: 44
Talking Keypad, handset: 44
Toll saver: 55
O
P
One-Touch Dialer
Dialing: 25
Erasing: 26
Transferring a call: 33
Troubleshooting, Answering System:
65
Troubleshooting, general: 66
TTY: 4, 73
Storing: 25
PAUSE: 17
V
Pause: 17
Voice guidance: 50, 53
Phonebook
Adding: 22
Volume control, base unit: 19, 49
Volume control, handset: 17
Calling: 23
W
Erasing: 24
Names: 22
Power failure: 8, 15
Pre-dial: 16
Pulse service: 21
Wall mounting, base unit: 56
Wall mounting, charger unit: 58
Warranty: 71
R
Recording mode: 55
Recording time: 54
Redial: 17, 19
Redial list: 17
Registration: 45
Remote code: 54
Remote operation: 52
Ringer off
Base unit: 39
Handset: 20
Ringer tone
Base unit: 40
Handset: 39
Ringer volume
Base unit: 39
Handset: 39
Rotary service, tone dialing: 21
S
Safety instructions: 5
Shoulder rest attachment: 59
Slow Talk message playback: 49, 50,
51, 53
Soft keys: 14
Specifications: 70
SP-phone, base unit: 18
SP-phone, handset: 16
T
Talking Caller ID
Base unit: 41
Handset: 41
75
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If you need assistance with setup or operation;
3 Call us at: 1-800-211-PANA (7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product;
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom, to the outside of the carton.
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and
adequately insured.
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to
executive or regional sales offices. These locations do not repair consumer products.
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited
without the written consent of Panasonic Communications Co., Ltd.
© 2005 Panasonic Communications Co., Ltd. All Rights Reserved.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
PQQX14854ZA F0605-0
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