Operating Instructions
2.4 GHz Digital Cordless Answering System
Model No.
KX-TG2431
2.4 GHz Digital Cordless Answering System
with Dual Handsets
Model No.
KX-TG2432
Model shown is KX-TG2431.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
customers in the U.S.A. or Puerto Rico.
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Table of Contents
Screening your calls . . . . . . . . . . . . 43
Listening to messages . . . . . . . . . . . . . 44
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . 44
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . 45
Memory capacity . . . . . . . . . . . . . . . . . 46
Remote operation. . . . . . . . . . . . . . . . . 47
Using the answering system
remotely . . . . . . . . . . . . . . . . . . . . . 47
Answering system settings. . . . . . . . . . 48
Remote code . . . . . . . . . . . . . . . . . 48
Ring count . . . . . . . . . . . . . . . . . . . . 49
Caller’s recording time . . . . . . . . . . . 49
Message alert . . . . . . . . . . . . . . . . . 50
Useful Information
Belt clip. . . . . . . . . . . . . . . . . . . . . . . . . 51
Headset (optional) . . . . . . . . . . . . . . . . 51
Wall mounting. . . . . . . . . . . . . . . . . . . . 52
Base unit . . . . . . . . . . . . . . . . . . . . . 52
Charger unit (KX-TG2432 only) . . . . 54
Error messages . . . . . . . . . . . . . . . . . . 55
Troubleshooting . . . . . . . . . . . . . . . . . . 56
General use . . . . . . . . . . . . . . . . . . 56
Programmable settings . . . . . . . . . . 56
Making/answering calls, Intercom . . 57
Phonebook . . . . . . . . . . . . . . . . . . . 57
Caller ID . . . . . . . . . . . . . . . . . . . . . 58
Answering system . . . . . . . . . . . . . . 59
Battery charge . . . . . . . . . . . . . . . . . 60
Power failure . . . . . . . . . . . . . . . . . . 60
Important information about subscription
services . . . . . . . . . . . . . . . . . . . . . . . . 61
FCC and other information. . . . . . . . . . 62
openLCR service for the Caller IQ
feature . . . . . . . . . . . . . . . . . . . . . . . . . 64
Technical information . . . . . . . . . . . . . . 65
Base unit . . . . . . . . . . . . . . . . . . . . . 65
Handset . . . . . . . . . . . . . . . . . . . . . 65
Charger unit (KX-TG2432 only) . . . . 65
Warranty. . . . . . . . . . . . . . . . . . . . . . . . 67
Customer services . . . . . . . . . . . . . . . . 69
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 70
For assistance, please call 1-800-211-PANA (7262).
3
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Introduction
Thank you for purchasing a Panasonic cordless telephone.
We recommend keeping a record of the following information for future reference.
Serial No.
Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Attach your purchase receipt here.
Energy Star:
®
As an ENERGY STAR Participant, Panasonic has determined
that this product meets the ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S. registered mark.
Trademarks:
openLCR, openLCR.com, and the openLCR logo are the trademarks of openLCR.com,
Inc.
Your phone
KX-TG2431
KX-TG2432
L References in these operating instructions to the “charger” and to the “other handset”
are for KX-TG2432 users only.
4
For assistance, please call 1-800-211-PANA (7262).
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Introduction
Accessory information
Included accessories
To order replacement accessories, call 1-800-332-5368.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Quantity
Accessory
items
No.
Order number
KX-TG2431W KX-TG2431G KX-TG2432W KX-TG2432B
1
2
AC adaptor
PQLV19Z
1
1
1
1
2
1
2
1
Telephone
line cord
PQJA10075Z
3
Wall
mounting
adaptor
PQKL10067Z1
PQKL10067Z2
PQKL10067Z5
HHR-P105
1
–
–
1
1
–
–
1
–
–
–
–
–
–
1
1
–
1
–
–
–
1
–
–
1
–
–
2
2
–
–
2
–
–
1
–
–
1
–
2
–
–
2
–
2
–
–
1
4
5
Battery
Handset
cover
PQYNTG2421WR
PQYNTG2431GR
PQYNTG2432BR
PQKE10393Z1
PQKE10393Z2
PQKE10393Z5
PQLV30029ZW
PQLV30029ZB
6
Belt clip
7
1
Charger unit
2
3
7
4
5
6
Additional/replacement accessories
Accessory items
Order number
Rechargeable nickel metal
hydride (Ni-MH) battery
HHR-P105
Headset
KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA,
KX-TCA91, KX-TCA92, or KX-TCA98
Battery back-up power supply KX-TCA200
For assistance, please call 1-800-211-PANA (7262).
5
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Introduction
Incorrect reassembly can cause
electric shock when the unit is
subsequently used.
Important safety
instructions
12. Unplug this unit from power outlets and
refer servicing to an authorized service
center when the following conditions
occur:
When using this unit, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on this unit.
3. Unplug this unit from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not use this unit near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
unit.
C. If the unit has been exposed to rain
or water.
D. If the unit does not work normally
by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.
5. Place the unit securely on a stable
surface. Serious damage and/or injury
may result if the unit falls.
E. If the unit has been dropped or
physically damaged.
6. Do not cover slots and openings on the
unit. They are provided for ventilation
and protection against overheating.
Never place the unit near radiators, or
in a place where proper ventilation is
not provided.
7. Use only the power source marked on
the unit. If you are not sure of the type
of power supplied to your home,
consult your dealer or local power
company.
F. If the unit exhibits a distinct change
in performance.
13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use this unit to report a gas
leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
8. Do not place objects on the power
cord. Install the unit where no one can
step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in this unit. This may result in the risk of
fire or electric shock. Never spill any
liquid on the unit.
CAUTION:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
11. To reduce the risk of electric shock, do
not disassemble this unit. Take the unit
to an authorized service center when
service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
L Use caution when installing or modifying
telephone lines.
6
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Introduction
L Do not touch the plug with wet hands.
the unit in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF (radio
frequency) energy.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the unit and is
easily accessible.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
L Charge the battery(ies) provided with or
identified for use with this product only in
accordance with the instructions and
limitations specified in this manual.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose this product to rain
or any type of moisture.
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The unit operates in
the frequency range of 2.4 GHz to 2.48
GHz, and the power output level can
range from 0.04 to 0.1 watts.) Do not use
For assistance, please call 1-800-211-PANA (7262).
7
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Introduction
L The maximum calling distance may be
shortened when the unit is used in the
following places: Near obstacles such as
hills, tunnels, undergrounds, near metal
objects such as wire fences, etc.
For best performance
Base unit location/noise
The base unit and handset use radio
waves to communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
L Operating near 2.4 GHz electrical
appliances may cause interference.
Move away from the electrical
appliances.
L Placing the unit away from electrical
appliances such as a TV, personal
computer or another cordless phone.
Routine care
L Wipe the outer surface of the unit with a
soft cloth. Do not use benzine, thinner or
any abrasive powder.
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
L Raising the antenna vertically.
L If you use the handset near a microwave
oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.
L If you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
Environment
L Keep the unit away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The unit should be kept free from
excessive smoke, dust, high
temperature and vibration.
L The unit should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
unit.
L When you leave the unit unused for a
long period of time, unplug this unit from
power outlet.
L The unit should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms
where the temperature is less than 5 °C
(41 °F) or greater than 40 °C (104 °F).
Damp basements should also be
avoided.
8
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Preparation
Connections
Base unit
Raise the
antenna.
To single-line telephone jack (RJ11C)
Telephone line cord
To power outlet (120 V AC, 60 Hz)
AC adaptor
Fasten the AC adaptor cord.
Hooks
Charger unit (KX-TG2432 only)
To power outlet (120 V AC, 60 Hz)
AC adaptor
Hooks
Bottom of
the charger
Fasten the AC adaptor cord to prevent
it from being disconnected.
For assistance, please call 1-800-211-PANA (7262).
9
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Preparation
Note:
L Use only the included Panasonic AC
adaptor PQLV19.
Battery installation
1 Insert the battery (1), and press it
down until it snaps into the
compartment (2).
L The AC adaptor must remain connected
at all times. (It is normal for the adaptor
to feel warm during use.)
L The AC adaptor should be connected to
a vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to
a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected.
2
1
L The unit will not work during a power
failure. We recommend connecting a
standard telephone to the same
telephone line or to the same telephone
jack using the Panasonic KX-J66 T-
adaptor. Emergency power can be
supplied to the unit by connecting a
Panasonic battery back-up power
supply noted on page 5.
2 Close the handset cover.
If you subscribe to an xDSL service
L Please attach a noise filter (contact your
xDSL provider) to the telephone line
between the base unit and the telephone
line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 26) do not
function properly.
To single-line
telephone
jack (RJ11C)
Telephone
Noise filter
line cord
(For xDSL users)
10
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Preparation
Battery strength
You can confirm the battery strength on the
handset display.
Battery charge
Place the handset on the base unit or
charger for 6 hours before initial use.
Battery icon
5
Battery strength
Fully charged
Medium
L The unit will beep once, the CHARGE
indicator will light, and “Charging” will
be displayed.
6
7
Low
L “Charge completed” is displayed
when the battery has been fully charged.
The CHARGE indicator will remain lit.
When flashing: needs
to be recharged.
8
Discharged
Base unit
Recharging the battery
Recharge the battery when:
– “Recharge battery” is displayed or
7 flashes on the handset display.
– the handset beeps intermittently while it
is in use.
Note:
L Recharge the handset battery for more
than 15 minutes, or the display will
continue showing the indication.
CHARGE indicator
L If the battery has been discharged, the
handset will display “Charge for 6h”
and 8 when you place the handset
on the base unit or charger.
Charger unit (KX-TG2432 only)
CHARGE
indicator
Note:
L To ensure the battery charges properly,
clean the charge contacts of the
handset, base unit, and charger with a
soft, dry cloth once a month. Clean more
often if the unit is subject to grease, dust,
or high humidity.
For assistance, please call 1-800-211-PANA (7262).
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Preparation
Battery performance
Battery replacement
After your Panasonic battery is fully
charged, you can expect the following
performance:
If battery performance diminishes, make
sure you have cleaned the charge
contacts and fully charged the battery. The
battery needs to be replaced if any of the
following are displayed after a few phone
calls even when you have fully charged the
battery.
Operation
Operating time
While in use
(talking)
Up to 5 hours
While not in use
Up to 11 days
Up to 3 hours
*1
(standby)
– “Recharge battery”
– 7 (flashing)
– “Charge for 6h”
– 8
While using the
Clarity Booster
feature (page 20)
*1 Handset is off the base unit or charger
but not in use.
L Use only the rechargeable Panasonic
battery noted on page 5.
Note:
1 Press the notch on the cover firmly and
slide it as indicated by the arrow.
L Battery power is consumed whenever
the handset is off the base unit or
charger, even when the handset is not in
use. The longer you leave the handset
off the base unit or charger, the shorter
you can actually talk on the handset.
Actual battery performance depends on
a combination of how often the handset
is in use and how often it is not in use.
L Once the battery is fully charged, you do
not have to charge it again until
“Recharge battery” is displayed or
7 flashes. This will maximize the
battery life.
2 Replace the old battery with a new one,
and close the cover (see page 10 for
battery installation).
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY for
information on how to recycle this battery.
12
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Preparation
Controls and displays
Controls
Base unit
A
B
C
D E F
G
H I J
K
L
KX-TG2432 KX-TG2431
M
N
O P
Q
R
A {LOCATOR/INTERCOM 1}
B {LOCATOR/INTERCOM 2}
C {LOCATOR/INTERCOM}
D {<} (Repeat)
K {GREETING CHECK}
L Display
M Charge contacts
N MIC (Microphone)
O CHARGE indicator
E {>} (Skip)
F Antenna
P VOL. (Volume) {<} {>}
G Speaker
Q {MESSAGE}
MESSAGE indicator
H {ERASE}
R {ANSWER ON}
I {GREETING REC} (Recording)
J {STOP}
ANSWER ON indicator
For assistance, please call 1-800-211-PANA (7262).
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Preparation
Handset
Charger unit (KX-TG2432 only)
A
I
J
A
B
K
L
B
C
D
E
B
M
N
A Charge contacts
F
B CHARGE indicator
Using the navigator key
G
H
O
The handset navigator key can be used to
navigate through menus and to select
items shown on the display, by pressing
{^}, {V}, {<}, or {>}.
P
Q
A Speaker
B Soft key
C Headset jack
D {C} (TALK)
E Navigator key
F {s} (SP-PHONE)
G {*} (TONE)
H {PAUSE}{REDIAL}
I Ringer indicator
Message indicator
J Receiver
K Display
L {MENU}
M {OFF}
N {MUTE} {CLEAR}
O {HOLD} {INTERCOM}
P Microphone
Q Charge contacts
14
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Preparation
Soft keys
Display
The handset features 2 soft keys. By
pressing a soft key, you can select the
function displayed directly above it.
Base unit display items
Displayed
Meaning
item
L The functions displayed will vary
depending on how you are using the
unit.
E
Flashes when message
L When a function does not appear above
a soft key, the soft key has no function.
memory is full.
E
Flashes when the date and
time need to be set.
C
Base unit is on an intercom
call, or handset is using the
answering system.
Rcvd
calls
Phone
book
K
L
When flashing: base unit is
paging or is being paged.
B
C
Line is in use.
When flashing: a call is on
hold or the answering
system is answering a call.
When flashing rapidly: a
call is being received.
Soft key examples:
Display
Action
function
Rcvd
calls
Enters caller list
E
Greeting message
recording error
Conf
Establishes a conference
call
9@
Answering system is in
greeting only mode (caller
messages will not be
recorded).
*1
*1 KX-TG2432 only
H1
Handsetnumber;displayed
when paging or being
Backlit display and handset keypad
The handset display and dialing buttons
will light for a few seconds after pressing
any of the handset’s controls or lifting the
handset off the base unit or charger. They
will also light when a call is being received.
paged. (example shown
*1
here: handset 1)
*1 KX-TG2432 only
Handset display items
Displayed
Meaning
item
J
5
Voice enhancer is on.
Battery strength
For assistance, please call 1-800-211-PANA (7262).
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Preparation
7 Press {OFF}.
Setting the date and time
Note:
L If you make a mistake when entering the
date and time, press {<}, {>}, {V}, or
{^} to move the cursor, then make the
correction.
Set the date and time so that the unit will
announce the day and time each message
was recorded by the answering system
(page 42) when you play back messages.
L If a power failure occurs, E will flash to
indicate the date and time must be set
again.
1 Press {MENU}.
2 Scroll to “Date and time” by pressing
{V} or {^}, then press {>} or {Select}.
To confirm the date and time
Repeat steps 1 and 2. Press {OFF} when
finished.
Date and time
KBack dB SelectL
Time adjustment (Caller ID subscribers
only)
When calls are received, Caller ID will
automatically adjust the date and time
(including daylight saving time).
3 Enter the current month, day, and year
by selecting 2 digits for each.
Example: June 15, 2005
Press {0}{6} {1}{5} {0}{5}.
Date:12.31.2005
Time:12:00 AM
L If you have not set the date and time
manually, Caller ID will not adjust the
date and time.
KAM/PM
SaveL
L You can turn this feature off (page 39).
4 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits
for each.
Example: 9:30 PM
Press {0}{9} {3}{0}.
Date:06.15.2005
Time:12:00 AM
K
AM/PM
Save
L
L
5 Select “AM” or “PM” by pressing {AM/
PM}.
Date:06.15.2005
Time:09:30 AM
KAM/PM
Save
6 Press {Save}.
L When the date and time are set, E
disappears from the base unit
display.
L If the handset beeps 3 times, the date
and time were not set correctly. Enter
the correct digits.
16
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Making/Answering Calls
4 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
Making calls
Note:
L Talk alternately with the caller in a quiet
room.
L If the other party has difficulty hearing
you, press {V} to decrease the speaker
volume.
Soft keys
{OFF}
L While on a call, you can switch from the
receiver to the speakerphone by
pressing {s}. To switch back to the
receiver, press {C}.
{C}
{s}
Navigator key
{MUTE}
{CLEAR}
{*}
{HOLD}
To adjust the speaker volume
6 levels (high to low) are available.
While using the speaker, press {V} or {^}
repeatedly.
{PAUSE}
{REDIAL}
Microphone
1 Lift the handset and press {C}.
L “Talk” will be displayed.
To dial after confirming the entered
number
2 Dial the phone number.
1 Enter the phone number.
3 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
Example:
3334444
KFlash
CallL
Note:
L To correct a digit, press {<} or {>} to
move the cursor, then press
{CLEAR}. Enter the correct number.
L “Line in use” is displayed when
someone is talking on the other handset
(KX-TG2432 only) or another phone.
L If a pause is required when dialing,
press {PAUSE} where needed (page
20).
To adjust the receiver volume
3 levels (high/medium/low) are available.
While using the receiver, press {V} or {^}
repeatedly.
L To cancel, press {OFF}.
2 Press {C}, {s}, or {Call}.
To use the speakerphone
3 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
1 Lift the handset and press {s}.
L “SP-phone” will be displayed.
To redial the last number dialed
1 Press {C} or {s}.
2 Dial the phone number.
3 When the other party answers, speak
into the microphone.
2 Press {REDIAL}.
For assistance, please call 1-800-211-PANA (7262).
17
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Making/Answering Calls
To make a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list.
Answering calls
When a call is being received, the ringer
indicator flashes rapidly.
1 Press {REDIAL}.
L The last number dialed will be
1 Lift the handset and press {C} or {s}.
displayed.
L You can also answer a call by
pressing any button except {V}, {^},
{<}, {>}, or {OFF}. (Any key talk
feature)
2 Press {V} or {^} repeatedly to display
the desired number.
L To delete the displayed number,
press {CLEAR}.
L To exit the list, press {OFF}.
2 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
3 Press {C}, {s}, or {Call}.
Auto talk
This feature allows you to answer a call by
simply lifting the handset off the base unit
or charger. You do not need to press {C}.
To activate this feature, see page 36.
Temporary ringer off
While the handset is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {OFF}. The handset will ring
the next time a call is received.
18
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Making/Answering Calls
To mute your voice, press {MUTE}.
Useful features during a
call
Example:
Talk
00-00-30 <Mute>
L “<Mute>” will flash on the display.
L To return to the conversation, press
{MUTE}, {C}, or {s}.
HOLD button
This feature allows you to put an outside
call on hold.
Voice enhancer
KX-TG2431:
Press {HOLD} during an outside call.
L “Hold” will be displayed.
L To return to the call, press {C} or {s}.
This feature clarifies the voice of the
person you are talking to, reproducing a
more natural-sounding voice that is easier
to hear and understand.
1 Press {MENU} during an outside call.
KX-TG2432:
2 To turn this feature on or off, press {3}.
1 Press {HOLD} during an outside call.
L You can also select “V.E. on” or
“V.E. off” by pressing {V} or {^}
then pressing {>}.
L To transfer the call to the other
handset, see page 32, step 2.
2 Press {HOLD} again.
g
3=V.E. on
4=Caller IQ
L “Hold” will be displayed.
L To return to the call, press {C} or
{s}.
L The other handset user can take the
L When turned on, “J” will be
displayed.
call by pressing {C} or {s}.
Note:
L Once you turn voice enhancer on, it will
be activated for all outside calls until
turned off.
Note:
L “Line on hold” will be displayed on
the other handset (KX-TG2432 only).
L You can also turn this feature on or off by
programming (page 36).
L If another phone is connected on the
same line (page 10), you can also take
the call by lifting its handset.
L Depending on the condition and quality
of your telephone line, this feature may
emphasize existing line noise. If it
becomes difficult to hear, turn this
feature off.
L If a call is kept on hold for more than 6
minutes, an alarm tone will start to
sound and the ringer indicator will flash
rapidly. After 4 additional minutes on
hold, the call will be disconnected.
MUTE button
You can mute your voice during a
conversation. While mute is turned on you
will be able to hear the other party, but the
other party will not be able to hear you.
For assistance, please call 1-800-211-PANA (7262).
19
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Making/Answering Calls
Clarity booster
PAUSE button (for PBX/long
distance service users)
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
This feature can improve sound clarity
when the handset is used in an area where
there may be interference. During an
outside call, this feature will be turned on
automatically when necessary. This
feature will turn off when you hang up or
put a call on hold. It will not turn off
automatically during a call. You can also
turn this feature on or off manually.
1 Press {9}.
1 Press {MENU} during an outside call.
2 Press {PAUSE}, then dial the phone
number.
2 Press {2} to select “Booster on” or
Example:
“Booster off”.
9P15556667777
L You can also select “Booster on” or
“Booster off” by pressing {V} or
{^} then pressing {>}.
K
Flash
CallL
3 Press {C}, {s}, or {Call}.
1=Phonebook
2=Booster on
g
Note:
L A 3.5 second pause is inserted each
time {PAUSE} is pressed. Press
repeatedly to insert longer pauses.
L While this feature is turned on,
“BOOST” will flash on the display.
Note:
Flash button
L If this feature is turned off manually
during a call, it will not be turned on
automatically during the same call.
Pressing {Flash} allows you to use special
features of your host PBX such as
transferring an extension call, or accessing
optional telephone services such as Call
Waiting.
L While this feature is turned on, battery
operating time will be shortened (page
12).
Example:
Talk
00-00-20
Flash
Call share (KX-TG2432 only)
K
When the other handset is on an outside
call, this feature allows you to join that call.
To join a conversation, press {C} or {s}
when the other handset is on an outside
call.
Note:
L To change the flash time, see page 37.
L “Conference” will be displayed.
20
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Making/Answering Calls
For Call Waiting service users
To use Call Waiting, you must subscribe to
your telephone company’s Call Waiting
service.
This feature allows you to receive calls
while you are already talking on the phone.
If you receive a call while on the phone,
you will hear a Call Waiting tone.
Press {Flash} to answer the 2nd call.
L The 1st call is put on hold while you
answer the 2nd call.
L To switch between calls, press {Flash}.
Note:
L Please contact your telephone company
for details and availability of this service
in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering access
numbers which require tone dialing.
Note:
L The dialing mode will return to pulse
when you hang up.
For assistance, please call 1-800-211-PANA (7262).
21
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Phonebook
7 Press {Save}.
L To add other items, repeat from step
2.
Using the phonebook
The handset phonebook allows you to
make calls without having to dial manually.
You can add 50 names and phone
numbers to the handset phonebook and
search for phonebook entries by name.
8 Press {OFF}.
Character table
The dial keys can be used to enter
characters. To enter a character, press the
appropriate dial key, repeatedly if
necessary. To enter another character that
is located on the same dial key, first press
{>} to move the cursor to the next space.
Adding items to the phonebook
1 Press {Phonebook}.
Rcvd
calls
Phone
book
K
L
Key
{1}
{2}
{3}
{4}
{5}
{6}
{7}
{8}
{9}
{0}
{*}
{#}
Characters
& ’
(
)
,
–
.
/
1
2 Press {Add}.
a
d
g
j
b
c
f
A B C 2
D E F 3
L The display shows the number of
e
h
k
items in the phonebook.
i
G H I
K L
4
5
Example:
Phonebook
7 items
SearchL
l
J
KAdd
m n
o
r
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
p
t
q
u
s
3 Enter the name (max. 16 characters).
See the character table for entry.
v
y
Enter name
|
KBack
w x
z
0
Space
NextL
;
#
4 Press {Next}.
{CLEAR} To delete a character or
5 Enter the phone number (max. 32
number
digits).
L If a pause is required when dialing,
press {PAUSE} where needed (page
To edit/correct a mistake
Press {<} or {>} to move the cursor to the
character or number you wish to erase,
then press {CLEAR}. Enter the
appropriate character or number.
20).
Enter phone no.
6 Press {Next}.
Note:
L If you want to change the name and
number, press {Edit}, then repeat
from step 3.
L Press and hold {CLEAR} to erase all
characters or numbers.
Example:
Tom
555-765-4321
Edit Save
K
L
22
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Phonebook
Calling someone in the
phonebook
Phonebook items can be searched for
alphabetically by scrolling through the
phonebook items.
Editing items in the phonebook
1 Press {Phonebook}, then press
{Search}.
2 Press {V} or {^} repeatedly to display
the desired item.
1 Press {Phonebook}.
L For quick search, you can skip to step
3 Press {Edit}.
3.
4 Edit the name if necessary. See the
character table on page 22 for
character entry.
2 Press {Search}.
0-9=Name search
dB=Scroll list
5 Press {Next}.
6 Edit the phone number if necessary.
3 Press {V} or {^} repeatedly to display
the desired item.
7 Press {Next}, then press {Save}.
L To exit the phonebook, press {OFF}.
4 Press {C}, {s}, or {Call}.
Note:
L To edit other items, repeat from step
2.
8 Press {OFF}.
L To view a phone number over 16 digits
long, follow steps 1 to 3, then press
{Edit} and {Next}. Press {OFF} when
finished.
Erasing items in the phonebook
1 Press {Phonebook}, then press
{Search}.
To search for a name by initial
2 Press {V} or {^} repeatedly to display
the desired item.
1 Press {Phonebook}, then press
{Search}.
3 Press {CLEAR}.
2 Press the dialing button ({0} to {9},
{#}, or {*}) which corresponds to the
first letter you are searching for (see the
character table, page 22).
4 Press {Yes}.
L To cancel erasing, press {No}.
L To erase other items, repeat from
step 2.
Example: “LISA”
Press {5} repeatedly to display any
name with the initial “L”.
5 Press {OFF}.
L If there is no item corresponding to
the letter you selected, the next item
will be displayed.
3 Press {V} repeatedly to display the
desired item.
L To exit the phonebook, press {OFF}.
L To dial the displayed number, press
{C}, {s}, or {Call}.
For assistance, please call 1-800-211-PANA (7262).
23
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Phonebook
Chain dial feature
Copying phonebook
items (KX-TG2432 only)
This feature allows you to dial phone
numbers from the phonebook while you
are on a call.
Example: Using a long distance calling
card
You can copy one or all of the phonebook
items of one handset to the phonebook of
the other handset.
1 Dial from the phonebook:
1-800-012-3456 (Calling card access
number).
Important:
L Make sure the destination handset is not
in use.
2 When prompted, dial from the
phonebook:
L Do not place your handset on the base
unit or charger until copying has
finished, otherwise copying will stop.
1234 (Calling card PIN).
3 When prompted, dial from the
phonebook:
L If an outside call is received during the
phonebook copy, copying will stop. You
will need to copy the item(s) later.
1-555-012-3456 (the person you want
to call).
1 During an outside call, press
{MENU}.
Copying an item
2 Press {1} to select “Phonebook”.
1 Press {MENU}.
3 Press {V} or {^} repeatedly to display
2 Scroll to “Copy phonebook” by
the desired item.
pressing {V} or {^}, then press {>}.
4 Press {Call}.
3 Scroll to “Copy 1 item” by pressing
L Repeat from step 1 to dial other
{V} or {^}, then press {>}.
numbers.
4 Press {V} or {^} repeatedly to display
Note:
the desired item.
L When storing a calling card access
number and your PIN in the phonebook
as one phonebook item, press {PAUSE}
to add pauses after the number and PIN
as necessary (page 20).
L To search for the item by initial, see
page 23.
5 Press {Send}.
L When the item has been copied,
“Complete” will be displayed.
L If you have rotary or pulse service, you
need to press {*} before pressing
{MENU} in step 1 to change the dialing
mode temporarily to tone.
L The destination handset display will
show “Phonebook Receiving”,
then “Phonebook Received”.
L To copy another item, repeat from
step 4.
6 Press {OFF}.
24
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Phonebook
Copying all items
1 Press {MENU}.
2 Scroll to “Copy phonebook” by
pressing {V} or {^}, then press {>}.
3 Scroll to “Copy all items” by
pressing {V} or {^}, then press {>}.
L When all items have been copied,
“Complete” will be displayed.
L The destination handset display will
show “Phonebook Receiving”,
then “Phonebook Received”.
4 Press {OFF}.
For assistance, please call 1-800-211-PANA (7262).
25
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Caller ID Service
Call Waiting Caller ID display
Using Caller ID service
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information will be displayed after
you hear a Call Waiting tone (page 21).
This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to
your telephone company’s Caller ID
service.
Example:
BROWN,NANCY
1-555-666-7777
Flash -Waiting-
K
Caller ID features
When an outside call is being received, the
calling party’s name or telephone number
will be displayed.
Caller information for the last 50 different
callers will be logged in the caller list,
allowing you to return missed calls. Caller
information is stored by the most recent
call to the oldest.
Note:
L Please contact your telephone company
for details and availability of this service
in your area.
L When Caller ID information is received
and it matches a phone number stored
in the phonebook:
– The stored name will be displayed and
logged in the caller list. (Personalized
name display)
L While listening to a message recorded
by the answering system, using the
handset, you can call back the caller
without having to dial the phone number
(page 46).
L If the unit cannot receive caller
information, the following will be
displayed:
“Out of area”: The caller dialed from
an area which does not provide Caller ID
service.
“Private caller”: The caller
requested not to send caller information.
“Long distance”: The caller called
you long distance.
L If the unit is connected to a PBX system,
caller information may not be received
properly. Consult your PBX supplier.
26
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Caller ID Service
Note:
L You can also press {Rcvd calls} to
enter the caller list.
Caller list
Caller information for the last 50 different
callers will be logged in the caller list. You
can use this list to return missed calls.
L Calling back will not be possible if the
caller information does not include a
phone number.
L Caller information includes caller names
and phone numbers, the date and time
of calls, and the number of times the
caller called.
L In some cases, you may have to edit the
number before dialing. (For example,
you may have to delete “1” and the area
code.)
L KX-TG2432 only:
Missed calls
Each handset has its own caller list. If
you viewed the caller list or answered a
call on one handset, the same
information in the other handset will be
displayed as “missed calls”.
If a call is not answered, the unit treats the
call as a missed call. The number of
missed calls is shown on the handset
display. This lets you know if you should
view the caller list to see who called while
you were out.
Displayed symbols
Example: Handset off the base unit or
charger
L If the same caller calls more than once, it
will be displayed with the number (“×2”
to “×9”). Only the date and time of the
most recent call will be stored.
10 missed calls
Phone
book
Rcvd
calls
K
L
L A Q is displayed next to items which
have already been viewed or answered
on this handset.
Note:
L When the unit has new messages, “New
message” will be displayed in place of
“missed calls”.
Viewing the caller list and
calling back
1 Press {V} or {^} to enter the caller list.
2 Press {V} to search from the most
recent call, or press {^} to search from
the oldest call.
L The caller’s name and phone number
are displayed alternately.
Example:
SMITH,JACK
3:10P JUN.29
1-555-333-4444
3:10P JUN.29
L To exit the caller list, press {OFF}.
3 Press {C} or {s}.
For assistance, please call 1-800-211-PANA (7262).
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Caller ID Service
Note:
Editing a caller’s phone number
before calling back
You can edit a phone number in the caller
list by removing its area code and/or the
long distance code “1”.
L The handset can remember up to 4 area
codes to be edited. Phone numbers from
the 4 most recently edited area codes
will be automatically edited.
L This feature will not be activated until
edited numbers are called back.
1 Press {V} or {^} to enter the caller list.
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the area
codes you want to edit once again.
2 Press {V} or {^} repeatedly to display
the desired item.
3 Press {Edit} repeatedly until the phone
number is shown in the desired format.
Each time you press {Edit}, the phone
number will be rearranged into one of 3
patterns.
Storing caller information into
the phonebook
Items in the caller list can be stored into
1 Local phone number
each handset’s phonebook.
Example:
321-5555
2 Area code – Local phone number
Example:
1 Press {V} or {^} to enter the caller list.
555-321-5555
2 Press {V} or {^} repeatedly to display
the desired item.
3 1 – Area code – Local phone
L To edit the number, press {Edit}
repeatedly until the number is shown
in the desired format (see “Editing a
caller’s phone number before calling
back”, step 3).
number
Example:
1-555-321-5555
4 To return a call, press {C} or {s}.
3 Press {Save}.
Caller ID number auto edit feature
Once you call back an edited number (see
“Editing a caller’s phone number before
calling back”), the unit can automatically
edit other incoming phone numbers each
time you receive a call.
For example, you can use this feature to
set the unit to ignore the area code of
callers in your area code, so that you can
call these local numbers using caller
information without dialing the area code.
To activate this feature, you must edit an
item in the caller list (see “Editing a caller’s
phone number before calling back”), then
call that number. After that, calls from that
caller’s area code will be edited
L If there is no name information for the
caller, “Enter name” will be
displayed.
1 Enter the name if necessary (see
page 22, step 3).
2 Press {Next}, then press {Save}.
L To continue storing other items,
repeat from step 2.
4 Press {OFF} to exit.
Note:
L If the caller information does not include
a phone number, you cannot store it in
the phonebook.
automatically.
This feature can be turned on or off (page
36). The default setting is ON.
28
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Caller ID Service
Erasing caller information
Erasing a selected item
1 Press {V} or {^} to enter the caller list.
2 Press {V} or {^} repeatedly to display
the desired item.
3 Press {CLEAR}.
L To erase other items, repeat from
step 2.
L To exit the caller list, press {OFF}.
Erasing all items
Make sure that you have no missed calls.
1 Press {V} or {^} to enter the caller list.
2 Press {All erase}.
L To cancel erasing, press {No}.
3 Press {Yes}.
For assistance, please call 1-800-211-PANA (7262).
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Intercom Features
From the base unit to the handset
Intercom
1 Base unit:
Intercom calls can be made between a
handset and the base unit (and between 2
handsets, KX-TG2432 only).
Press {LOCATOR/INTERCOM}.
L The handset will beep for 1 minute.
L To stop paging, press {LOCATOR/
INTERCOM}.
Note:
L If you have difficulty hearing the other
party while using the speaker, decrease
the speaker volume.
2 Handset:
Press {C}, {s}, or {INTERCOM} to
answer the page.
L If you receive a phone call while talking
on the intercom, you will hear 2 tones
(page 35). To answer the call, press
{OFF}, then press {C} or {s}.
3 Base unit:
When the paged party answers, speak
into the MIC.
L You cannot change the ringer tone for
intercom calls.
4 Base unit:
When finished talking, press
{LOCATOR/INTERCOM}.
For KX-TG2431 users
Note:
L You can locate a misplaced handset by
paging it. (Handset locator)
From the handset to the base unit
1 Handset:
Press {INTERCOM}.
L The base unit will beep for 1 minute.
L To stop paging, press {OFF}.
2 Base unit:
Press {LOCATOR/INTERCOM} to
answer the page.
3 Handset:
When finished talking, press {OFF}.
Note:
L During an intercom call, the handset
user can switch to the speaker by
pressing {s}. To switch back to the
receiver, press {C}.
L To adjust the base unit’s speaker
volume, press {>} or {<} repeatedly. 8
levels (high to low) are available.
30
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Intercom Features
From the base unit to a handset
For KX-TG2432 users
Call the desired unit by selecting the
extension number, shown in the upper
right of each handset’s display. The base
unit’s extension number is 0.
1 Base unit:
Press {LOCATOR/INTERCOM 1} or
{LOCATOR/INTERCOM 2}.
L The handset will beep for 1 minute.
L To confirm the handset’s extension
number ([1]or [2]), place the handset
on the base unit or charger.
L To stop paging, press either
{LOCATOR/INTERCOM 1} or
{LOCATOR/INTERCOM 2}.
L The base unit will display the paging or
paged handset number (H1 or H2).
2 Handset:
Press {C}, {s}, or {INTERCOM} to
answer the page.
From the handset to the base unit
1 Handset:
3 Base unit:
Press {INTERCOM}, then press {0}.
When the paged party answers, speak
into the MIC.
L You can also select the base unit by
pressing {V} or {^} then pressing
{>}.
L The base unit will ring for 1 minute.
L To stop paging, press {OFF}.
4 Base unit:
When finished talking, press either
{LOCATOR/INTERCOM 1} or
{LOCATOR/INTERCOM 2}.
2 Base unit:
Note:
Press either {LOCATOR/INTERCOM
1} or {LOCATOR/INTERCOM 2} to
answer the page.
L You can locate a misplaced handset by
paging it. (Handset locator)
From one handset to the other handset
Example: When handset 1 calls handset 2.
3 Handset:
When finished talking, press {OFF} or
place the handset on the charger.
1 Handset 1:
Press {INTERCOM}, then press the
other handset number {2}.
Note:
L During an intercom call, the handset
user can switch to the speaker by
pressing {s}. To switch back to the
receiver, press {C}.
L You can also select the handset by
pressing {V} or {^} then pressing
{>}.
L The paged handset will beep for 1
minute.
L To adjust the base unit’s speaker
volume, press {>} or {<} repeatedly. 8
levels (high to low) are available.
L To stop paging, press {OFF}.
2 Handset 2:
Press {C}, {s}, or {INTERCOM} to
answer.
3 When finished talking, press {OFF} or
place the handset on the base unit or
charger.
For assistance, please call 1-800-211-PANA (7262).
31
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Intercom Features
Transferring a call (KX-
TG2432 only)
Conference calls (KX-
TG2432 only)
Outside calls can be transferred from one
handset to the other.
A conference call allows 2 handsets to
speak together with an outside party.
1 During an outside call, press
1 During an outside call, press
{INTERCOM}.
{INTERCOM}.
L The call will be put on hold.
L The call will be put on hold.
2 To page the other handset, press
2 To page the other handset, press
{handset[1]} or {handset[2]}.
{handset[1]} or {handset[2]}.
3 Wait for the paged party to answer.
3 When the paged party answers, press
{Conf} on your handset to establish a
conference call.
L The paged handset user can answer
by pressing {C}, {s}, or
{INTERCOM}.
L “Conference” will be displayed.
L If there is no answer, press {C} or
{s} to return to the outside call.
L To leave the conference, press
{OFF}. The other 2 parties can
continue the conversation.
4 To complete the transfer, press {OFF}.
Note:
Transferring a call without speaking to
the paged party
L The outside call can be put on hold by
pressing {HOLD} during a conference
call. Communications between
extensions are not suspended. Only the
person who placed the call on hold can
resume the conference by pressing
{Conf}.
1 During an outside call, press
{INTERCOM}, then press
{handset[1]} or {handset[2]}.
2 Press {OFF}.
L The outside call rings at the other
handset.
Note:
L If the paged party does not answer the
call, press {C} or {s} to return to the
call. If not answered within 1 minute, the
call will ring at your handset again. If you
still do not answer the call within 4
minutes, the call will be disconnected.
32
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Programmable Settings
Guide to handset programming
For your reference, a chart of all programmable functions is printed below. Details for each
item can be found on the corresponding pages. To program, press {MENU}, press {V} or
{^} to scroll through the menu, and press {>} or {Select} when the desired menu item or
setting is displayed.
Important:
L Before programming, make sure the handset and base unit are not being used. The
handset must be operated near the base unit and while off the base unit or charger.
Main menu
Sub-menu 1
Sub-menu 2
Page
Message play
Ringer setting
–
–
page 45
page 34
page 35
page 35
page 16
page 36
–
Ringer volume
–
Ringer tone
–
Interrupt tone
–
*3
Date and time
–
–
–
Voice enhancer
–
*1
*2
Caller IQ
View Info.?
–
Get new Info.?
Turn CIQ off?
Copy 1 item
Copy all items
–
–
–
–
–
*4
Copy phonebook
–
page 24
page 25
page 39
page 49
page 49
page 48
page 50
page 37
page 38
page 36
page 36
page 39
page 37
page 37
page 38
page 38
page 37
–
–
Customer support
Initial setting
*3
Set answering
Ring count
*3
Recording time
*3
Remote code
Message alert
LCD contrast
Key tone
–
–
–
–
–
–
Auto talk
Caller ID edit
Time adjustment
Set tel line
*3
*3
Set dial mode
*3
Set flash time
*3
Set line mode
Registration
–
–
Change language
For assistance, please call 1-800-211-PANA (7262).
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Programmable Settings
*1 Can be used to activate Caller IQ. See
the leaflet included with this unit for
more information.
Ringer settings
*2 “Activate CIQ?” is displayed if you
have not subscribed to openLCR
service. “Turn CIQ on?” is displayed
when Caller IQ is turned off. See the
leaflet included with this unit for more
information.
Handset ringer volume
4 levels (high/medium/low/off) are
available. The default setting is HIGH.
1 Press {MENU}.
*3 If you program these settings using one
of the handsets, you will not need to
program the same item using the other
handset (KX-TG2432 only).
2 Scroll to “Ringer setting” by
pressing {V} or {^}, then press {>}.
Ringer setting
*4 KX-TG2432 only.
Note:
3 Scroll to “Ringer volume” by pressing
L To exit programming, press {OFF} at
any time.
{V} or {^}, then press {>}.
L To go back to the previous menu, press
{<} or {Back}, or press {>} or {Select}
while “(Go back)” is displayed.
Ringer volume
4 Press {V} or {^} repeatedly to select
the desired volume.
Ringer volume
Low |||||| High
KBack dB SaveL
L To turn the ringer off, press {V}
repeatedly until “Off ?” is displayed.
5 Press {Save}.
Note:
L When the ringer volume is set to off, the
handset will display “Ringer off”, and
will not ring for outside calls. The
handset will ring at the low level for
intercom calls.
34
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Programmable Settings
Handset interrupt tone
Handset ringer tone
You can change the ringer tone heard
when an outside call is received. There are
3 tones and 4 melodies. The default
setting is “Tone 1”.
This tone lets you know when you receive
a call while you are on an intercom call
(page 30).
“2” (default): The tone will sound 2 times.
“On”: The tone will sound for as long as the
line rings.
1 Press {MENU}.
“Off”: Turns this feature off.
2 Scroll to “Ringer setting” by
pressing {V} or {^}, then press {>}.
1 Press {MENU}.
2 Scroll to “Ringer setting” by
Ringer setting
pressing {V} or {^}, then press {>}.
3 Scroll to “Ringer tone” by pressing
3 Scroll to “Interrupt tone” by
{V} or {^}, then press {>}.
pressing {V} or {^}, then press {>}.
4 Press {V} or {^} repeatedly to select
Ringer tone
the desired setting.
5 Press {Save}, then press {OFF}.
4 Press {V} or {^} repeatedly to select
the desired setting.
Ringer tone
1=Tone 1
KBack dB SaveL
L You can also select the ringer tone by
pressing {1} to {7}.
L If the ringer volume has been turned
off, the handset will not ring.
5 Press {Save}, then press {OFF}.
Note:
L If you subscribe to a distinctive ring
service (such as IDENTA-RING), select
a tone (Tone 1 to 3). If you select a
melody, you will not be able to
distinguish lines by their ringers.
L If you select one of the melody ringer
patterns, the ringer will continue to
sound for several seconds if:
– the caller hangs up before you answer
the call.
– another person answers the call using
another phone connected on the
same line.
For assistance, please call 1-800-211-PANA (7262).
35
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Programmable Settings
Caller ID edit
Call options
You can turn the Caller ID number auto
edit feature (page 28) on or off. The default
setting is ON.
Auto talk
When this feature is turned on, you can
answer a call by lifting the handset off the
base unit or charger without pressing
{C}. The default setting is OFF.
1 Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
1 Press {MENU}.
3 Scroll to “Caller ID edit” by
pressing {V} or {^}, then press {>}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
4 Press {V} or {^} repeatedly to select
“On” or “Off”.
3 Scroll to “Auto talk” by pressing {V}
or {^}, then press {>}.
5 Press {Save}, then press {OFF}.
4 Press {V} or {^} repeatedly to select
“On” or “Off”.
5 Press {Save}, then press {OFF}.
Note:
L If you subscribe to Caller ID service and
want to view the caller’s information on
the handset display after lifting up the
handset to answer a call, turn off this
feature.
Voice enhancer
You can turn the voice enhancer feature on
or off. The default setting is OFF.
1 Press {MENU}.
2 Scroll to “Voice enhancer” by
pressing {V} or {^}, then press {>}.
3 Press {V} or {^} repeatedly to select
“On” or “Off”.
4 Press {Save}, then press {OFF}.
L When turned on, “J” will be
displayed.
36
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Programmable Settings
Display options
Telephone settings
Handset LCD contrast
Dialing mode
You can adjust the handset display
contrast. There are 6 levels. The default
setting is level 3.
If you cannot make calls, change this
setting depending on your telephone line
service.
“Tone” (default): For tone dial service.
“Pulse”: For rotary pulse dial service.
1 Press {MENU}.
2 Scroll to “Initial setting” by
1 Press {MENU}.
pressing {V} or {^}, then press {>}.
2 Scroll to “Initial setting” by
3 Scroll to “LCD contrast” by pressing
pressing {V} or {^}, then press {>}.
{V} or {^}, then press {>}.
3 Scroll to “Set tel line” by pressing
4 Press {V} or {^} repeatedly to select
{V} or {^}, then press {>}.
the desired setting.
4 Scroll to “Set dial mode” by pressing
5 Press {Save}, then press {OFF}.
{V} or {^}, then press {>}.
5 Press {V} or {^} repeatedly to select
Display language
You can select either “English” (default)
the desired setting.
or “Español” as the display language.
6 Press {Save}, then press {OFF}.
1 Press {MENU}.
Flash time
The flash time depends on your telephone
exchange or host PBX.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
You can select: “90ms” (milliseconds),
“100ms”, “110ms”, “250ms”, “300ms”,
“400ms”, “600ms”, or “700ms” (default).
3 Scroll to “Change language” by
pressing {V} or {^}, then press {>}.
4 Press {V} or {^} repeatedly to select
1 Press {MENU}.
the desired language.
L You can also select by pressing
{English} or {Español}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
5 Press {Save} or {Salvar}, then press
3 Scroll to “Set tel line” by pressing
{OFF}.
{V} or {^}, then press {>}.
Note:
4 Scroll to “Set flash time” by
pressing {V} or {^}, then press {>}.
L If you select a language you cannot
read, press {MENU} {0} {8} {1} {Save}
to change the display language to
English.
5 Press {V} or {^} repeatedly to select
the desired setting.
6 Press {Save}, then press {OFF}.
For assistance, please call 1-800-211-PANA (7262).
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Programmable Settings
Note:
L The setting should stay at 700 ms unless
pressing {Flash} fails to pick up the Call
Waiting call.
Other options
Handset key tone
L If the unit is connected via a PBX, certain
PBX functions (call transferring, etc.)
may not work correctly. Consult your
PBX supplier for the correct setting.
You can select whether or not key tones
are heard when keys are pressed.
Includes confirmation tones and error
tones. The default setting is ON.
Line mode
1 Press {MENU}.
The line mode is preset to “B” and
generally should not be adjusted. If “Line
in use” on the handset is not displayed
properly, the line mode selection is
incorrect. Set line mode to “A”.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
3 Scroll to “Key tone” by pressing {V} or
{^}, then press {>}.
1 Press {MENU}.
4 Press {V} or {^} repeatedly to select
“On” or “Off”.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
5 Press {Save}, then press {OFF}.
3 Scroll to “Set tel line” by pressing
Re-registering the handset
{V} or {^}, then press {>}.
If “No link to base. Move closer
to base, try again.” is displayed
even when the handset is near the base
unit, you may need to re-register the
handset to the base unit.
4 Scroll to “Set line mode” by pressing
{V} or {^}, then press {>}.
5 Press {V} or {^} repeatedly to select
the desired setting.
Important:
6 Press {Save}, then press {OFF}.
L Make sure the base unit is not being
used.
L Have the handset and base unit near
each other when re-registering the
handset.
L KX-TG2432 only:
Confirm the extension number of the
handset which has lost the
communication by placing the handset
on the base unit or charger.
If you re-register the handset using the
other handset’s extension number [1]
or [2], the other handset will not
function.
38
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Programmable Settings
1 Handset:
Time adjustment (Caller ID
subscribers only)
Using this feature, the unit’s date and time
setting will be automatically adjusted when
caller information is received. To turn this
feature on, select “Caller ID[auto]”
(default). To turn off, select “Manual”.
Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
3 Scroll to “Registration” by pressing
{V} or {^}, then press {>}.
4 KX-TG2431 base unit:
Press and hold {LOCATOR/
INTERCOM} until the CHARGE
indicator flashes.
1 Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
KX-TG2432 base unit:
Press and hold the locator/handset
button that corresponds to the handset
you want to re-register ({LOCATOR/
INTERCOM 1} or {LOCATOR/
INTERCOM 2}) until the registering
handset number (H1 or H2) is
displayed.
3 Scroll to “Time adjustment” by
pressing {V} or {^}, then press {>}.
4 Press {V} or {^} repeatedly to select
“Manual” or “Caller ID[auto]”.
5 Press {Save}, then press {OFF}.
L After the CHARGE indicator starts
flashing, the rest of the procedure
must be completed within 1 minute.
Note:
L To use this feature, set the date and time
manually first (page 16).
5 Handset:
Customer support
Press {OK}, then wait until the handset
The handset can display the Internet
address where you can download
operating instructions for this product
using your computer.
beeps.
L Registration is complete.
1 Press {MENU}.
2 Scroll to “Customer support” by
pressing {V} or {^}, then press {>}.
will be displayed.
3 Press {OFF}.
For assistance, please call 1-800-211-PANA (7262).
39
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Programmable Settings
Programming via direct commands
You can also program most features using “direct commands”—special codes that take
you directly to the feature you wish to program and allow you to select the desired setting.
There is no need to scroll through the unit’s menus.
Details of each feature can be found on the corresponding pages.
1 Press {MENU}.
2 Enter the desired feature code (shown below).
3 Enter the desired setting code (shown below).
L This step may vary depending on the feature being programmed.
4 Press {Save}.
5 Press {OFF} to exit programming mode.
Direct commands chart
Feature
Feature code
Setting code
Page
Ringer volume
{1} {1}
{1}: Low {2}: Medium
page 34
{3}: High {0}: Off
Ringer tone
{1} {2}
{1}–{3}: Tone pattern 1–3
page 35
{4}–{7}: Melody pattern 1–4
Interrupt tone
{1} {3}
{2}
{1}: On {2}: 2 times {0}: Off
–
page 35
page 45
page 16
page 36
page 24
Message play
Date and time
Voice enhancer
Copy phonebook
{4}
Go to step 3 on page 16.
{1}: On {0}: Off
{5}
{#} {1}
Go to step 4 on page 24.
*1
(1 item)
Copy phonebook
(all items)
{#} {2}
–
page 25
*1
LCD contrast
Key tone
{0} {1}
{0} {2}
{0} {3}
{0} {4}
{1}–{6}: Level 1–6
{1}: On {0}: Off
{1}: On {0}: Off
{1}: On {0}: Off
page 37
page 38
page 36
page 36
Auto talk
Caller ID number auto
edit
Set dial mode
Set flash time
{0} {5} {1}
{1}: Pulse {2}: Tone
page 37
page 37
{0} {5} {2}
{1}: 700 ms {2}: 600 ms
{3}: 400 ms {4}: 300 ms
{5}: 250 ms {6}: 110 ms
{7}: 100 ms {8}: 90 ms
40
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Programmable Settings
Feature
Feature code
{0} {5} {3}
{0} {6} {1}
Setting code
Page
Set line mode
Ring count
{1}: A {2}: B
page 38
page 49
{2}–{7}: 2–7 rings
{0}: Toll saver
Recording time
{0} {6} {2}
{1}: 1 minute
page 49
{2}: 2 minutes
{3}: 3 minutes
{0}: Greeting only
Remote code
{0} {6} {3}
{0} {8}
Go to step 5 on page 48.
{1}: English {2}: Spanish
{1}: On {0}: Off
page 48
page 37
page 50
page 39
Change language
Message alert
Time adjustment
{0} {#}
{0} {9}
{1}: Caller ID[auto]
{0}: Manual
Handset registration
*1 KX-TG2432 only.
Note:
{0} {0}
Go to step 4 on page 39.
page 38
L If you make a mistake or enter the wrong code, press {OFF} then start again by
pressing {MENU}.
For assistance, please call 1-800-211-PANA (7262).
41
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Answering System Features
Answering system
Recording your greeting
message
The unit contains an answering system
which can answer and record calls for you
when you are unavailable to answer the
phone.
For details about memory capacity, see
page 46.
You can record your own greeting
message (max. 2 minutes) that will be
played when the answering system
answers a call. If you do not record a
greeting message, a pre-recorded
greeting message will be used.
Important:
Sample greeting message: “This is (your
name). We are unable to answer the
phone right now. Please leave a message
after the beep. Thank you.”
L Only 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
L When callers leave messages, the unit
records the day and time of each
message. Make sure the date and time
have been set (page 16).
{GREETING REC}
{GREETING CHECK}
L You can select the caller’s recording
time (page 49).
{STOP}
MIC
1 Press {GREETING REC}.
L The unit announces “To record
greeting, press record again.”
2 Within 10 seconds, press {GREETING
REC} again.
3 After the unit beeps, speak clearly
about 20 cm (8 inches) away from the
MIC.
L The display will show the elapsed
recording time.
4 To stop recording, press {GREETING
REC} or {STOP}.
Note:
L If the greeting message is less than 1
second long, the unit beeps 6 times and
announces, “Your greeting was not
recorded. Record your greeting again.”
42
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Answering System Features
To play back the greeting message
Press {GREETING CHECK}.
Turning the answering
system on/off
Erasing your greeting message
Press {GREETING CHECK}, and then
press {ERASE} while your greeting
message is playing.
ANSWER ON
indicator
L If you do not re-record your greeting
message, the unit will use a pre-
recorded greeting message.
{ANSWER ON}
{<}, {>}
Pre-recorded greeting message
If you do not record a greeting message,
one of 2 pre-recorded messages will be
played when a call is received depending
on the caller’s recording time (page 49).
Press {ANSWER ON}.
L When the answering system is turned
on, the ANSWER ON indicator lights
and the unit announces “Answer set”
and the day and time.
– When the recording time is set to
“1min”, “2min”, or “3min”:
“Hello, we are not available now. Please
leave your name and phone number
after the beep. We will return your call.”
L When the answering system is turned
off, the ANSWER ON indicator turns off
and the unit announces “Answer off”.
– When the recording time is set to
“Greeting only”:
“Hello, we are not available now. Please
call again. Thank you for your call.”
To play back the pre-recorded greeting,
press {GREETING CHECK}.
Screening your calls
While a caller is leaving a message, you
can listen to the call through the base unit’s
speaker. To adjust the speaker volume,
press {>} or {<} repeatedly.
You can answer the call by pressing {C}
or {s}.
To turn off the call screening feature
Turn the base unit’s speaker volume off by
pressing {<} until “0” is displayed.
Note:
L If you adjust the speaker volume while
listening to messages or talking on the
intercom, the speaker volume for call
screening will be turned on again.
For assistance, please call 1-800-211-PANA (7262).
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Answering System Features
Note:
L The display shows the message number
during playback.
Listening to messages
When new messages have been
recorded:
L During playback, the unit will announce
the day and time that each message
was recorded. (Voice time/day stamp)
– The MESSAGE indicator on the base
unit will flash.
L At the end of the last message, the unit
– The message indicator on the handset
will flash slowly if the message alert
feature is turned on (page 50).
announces “End of final message”.
To adjust the speaker volume
9 levels (high to off) are available. Press
{>} or {<} repeatedly while using the
answering system.
The base unit display will show the number
of messages (old and new) recorded by
the answering system.
Example: The total number of recorded
messages is 10.
Repeating a message
Press {<} while listening to the
message.
L If pressed within the first 5 seconds of a
message, the previous message will be
played.
Listening to messages using
the base unit
Skipping a message
Press {>} to play the next message.
Pausing message playback
Press {STOP}.
L To resume playback, press
{ERASE}
{STOP}
{MESSAGE}.
L To stop playback completely, press
{STOP} again.
MESSAGE
indicator
{MESSAGE}
Erasing a specific message
Press {ERASE} while listening to the
message you want to erase.
{<}, {>}
{<}, {>}
Press {MESSAGE}.
Erasing all messages
L The unit will announce the number of
new messages and will play back the
new messages.
1 Press {ERASE} while the base unit is
not being used.
L The unit will announce “To erase all
messages, press ERASE again.”
L When you have no new messages, the
unit will announce “No new messages.
All message playback”, and will play
back all messages.
2 Within 10 seconds, press {ERASE}
again.
L The unit will announce “No
messages”.
44
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Answering System Features
Note:
L At the end of the last message, the unit
announces “End of final message”.
L Caller information for the erased
messages will remain in the caller list.
Voice guidance
If you do not press any buttons after the
last message is played back, the unit’s
voice guidance starts. Operate the
answering system by following the
guidance as necessary.
Listening to messages using
the handset
The unit will announce “Press 4 to play
back new messages. Press 5 to play back
all messages.”
L You can press buttons for other
playback options (see below) even if the
voice guidance has started.
{MENU}
{Select}
L If you do not press any button within 10
seconds after the voice guidance, the
handset returns to standby mode.
{OFF}
Answering system commands
You can also operate the answering
system by pressing dial keys.
To use the following commands, press
{MENU}, then press {Select} at
“Message play”.
When new messages have been
recorded, “New message” is displayed.
1 Press {MENU}.
Key
Command
2 Press {Select} at “Message play”.
{1} or {<} Repeat message (during
L The unit will announce the number of
new messages, and will play back the
new messages.
*1
playback)
{2} or {>} Skip message (during
playback)
L To switch to the receiver and to listen
to the messages with privacy, press
{C}. You can switch back to the
speaker by pressing {s}.
L When you have no new messages,
the unit will announce “No new
messages. All message playback”,
and will play back all messages.
{4}
{5}
{8}
{9}
{0}
Play new messages
Play all messages
Turn answering system on
*2
Stop playback
Turn answering system off
{CLEAR} Erase this message (during
or {*}{4} playback)
L After the last message is played
back, the unit’s voice guidance starts.
Follow the guidance as necessary.
{*}{5}
Erase all messages
*1 If pressed within the first 5 seconds of a
message, the previous message will be
played.
3 Press {OFF} when finished.
Note:
*2 To resume operation, press a command
key within 15 seconds, or the voice
guidance will start.
L Adjust the speaker or receiver volume
using {V} or {^}.
For assistance, please call 1-800-211-PANA (7262).
45
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Answering System Features
Calling back (Caller ID subscribers
only)
Memory capacity
If Caller ID information was received for
the call, you can call the caller back while
listening to a message.
The total recording capacity (including
your greeting message and caller
messages) is about 15 minutes. A
maximum of 64 messages (including a
greeting message) can be recorded.
Press {Call} during playback.
Note:
L If message memory becomes full:
– “E” flashes on the base unit.
– the ANSWER ON indicator flashes
rapidly (if the answering system is
turned on).
L To edit the number before calling back,
press {Edit} repeatedly to select the
desired format (page 28), then press
{Call}, {C}, or {s}.
– the unit announces “Memory full”
when operating the answering
system.
To record additional messages, erase
unnecessary messages.
L If less than 3 minutes of recording time is
available, the unit will announce the
remaining recording time when
operating the answering system.
L Messages are retained even if a power
failure occurs. All messages are saved
until you erase them. (Flash memory
message backup)
L The total recording capacity may be
reduced by the calling party’s
background noise.
46
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Answering System Features
Voice guidance
Remote operation
During remote operation, the unit’s voice
guidance will prompt you to press {1} to
perform a specific operation, or press {2}
to listen to more available operations.
Operations are presented by voice
guidance in the following order:
Using a touch tone phone, you can call
your phone number from outside and
access the unit to listen to messages. The
unit’s voice guidance will prompt you to
press certain dial keys to perform different
operations.
– Play back all messages
– Play back new messages
– Record a message
Important:
L In order to operate the answering
system remotely, you must first set a
remote code (page 48). This code must
be entered each time you operate the
answering system remotely.
– Erase all messages
Note:
L If you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit will announce, “Thank
you for your call” then disconnect your
call.
Using the answering system
remotely
L If less than 3 minutes of recording time is
available, the unit will announce the
remaining recording time after the last
message is played back.
1 Dial your phone number from a touch
tone phone.
L If the ring count is set to “Toll
saver” (page 49), the number of
rings you hear will indicate whether or
not you have new messages.
L If the unit announces “Memory full”,
erase unnecessary messages.
Remote commands
2 After the greeting message starts, enter
You can press dial keys to access certain
answering system functions without
waiting for the voice guidance to prompt
you.
your remote code.
L The unit will announce the number of
new messages, and will play back the
new messages.
Key
Remote command
3 After 3 seconds, the voice guidance will
start. Follow the voice guidance as
necessary.
{1}
Repeat message (during
*1
playback)
{2}
Skip message (during
playback)
4 When finished, hang up.
{4}
{5}
{9}
{0}
Play new messages
Play all messages
Note:
L When you press a key, press firmly.
L You can hang up at any time.
L You can ignore the voice guidance and
control the unit using remote
commands.
*2
Stop
Turn answering system off
{*}{4} Erase this message (during
playback)
{*}{5} Erase all messages
For assistance, please call 1-800-211-PANA (7262).
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Answering System Features
*1 If pushed within the first 5 seconds of a
message, the previous message will be
played.
*2 To resume operation, enter a remote
command within 15 seconds, or the
voice guidance will start.
Answering system
settings
Remote code
A remote code must be entered when
operating the answering system remotely.
This code prevents unauthorized parties
from listening to your messages remotely.
Store any 2-digit number (00–99). The
default setting is “11”.
Turning on the answering system
remotely
If the answering system is off, you can turn
it on remotely.
1 Dial your phone number.
1 Press {MENU}.
2 Let the phone ring 15 times.
L The unit will answer your call with the
2 Scroll to “Initial setting” by
greeting message.
pressing {V} or {^}, then press {>}.
L You can hang up, or if you call from a
touch tone phone, you can enter your
remote code and begin remote
operation (page 47).
3 Scroll to “Set answering” by pressing
{V} or {^}, then press {>}.
4 Scroll to “Remote code” by pressing
{V} or {^}, then press {>}.
Skipping the greeting message to leave
a message
You can leave a message just as any
outside caller can. Call your phone
number, then press {*} to skip the
greeting message and record your
message after the beep.
5 Select the desired remote code by
entering a 2-digit number (00–99).
6 Press {Save}, then press {OFF}.
Note:
L To confirm the remote code, repeat
steps 1 to 4. Press {OFF} when finished.
48
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Answering System Features
Ring count
Caller’s recording time
You can change the number of times the
phone rings before the unit answers calls.
You can select “2”, “3”, “4” (default), “5”,
“6”, “7”, or “Toll saver”.
“Toll saver”: The unit answers on the
2nd ring when new messages have been
recorded, and on the 4th ring when there
are no new messages. If you call your
phone from outside to listen to new
messages (page 47), you will know that
there are no messages when the phone
rings for the 3rd time. You can then hang
up without being charged for the call.
You can change the maximum message
recording time allotted to each caller.
“1min”, “2min”, or “3min” (default): Caller
messages are limited to 1 minute to 3
minutes.
“Greeting only”: The unit plays the
greeting message but does not record
caller messages.
1 Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
3 Scroll to “Set answering” by pressing
1 Press {MENU}.
{V} or {^}, then press {>}.
2 Scroll to “Initial setting” by
4 Scroll to “Recording time” by
pressing {V} or {^}, then press {>}.
pressing {V} or {^}, then press {>}.
3 Scroll to “Set answering” by pressing
5 Press {V} or {^} repeatedly to select
{V} or {^}, then press {>}.
the desired setting.
L You can also select the recording
time by pressing {1} to {3}, or {0}
(“Greeting only”).
4 Scroll to “Ring count” by pressing {V}
or {^}, then press {>}.
5 Press {V} or {^} repeatedly to select
6 Press {Save}, then press {OFF}.
the desired setting.
L You can also select the ring count by
pressing {0} (“Toll saver”), or {2}
to {7}.
Note:
L If message memory becomes full, the
unit will automatically switch to the
“Greeting only” mode.
6 Press {Save}, then press {OFF}.
For assistance, please call 1-800-211-PANA (7262).
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Answering System Features
Message alert
You can select whether or not the
message indicator on the handset will
flash when new messages have been
recorded (page 44). The default setting is
OFF.
1 Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
3 Scroll to “Message alert” by pressing
{V} or {^}, then press {>}.
4 Press {V} or {^} repeatedly to select
“On” or “Off”.
5 Press {Save}, then press {OFF}.
Note:
L The message indicator will not flash for
new messages while the handset is in
use.
L While message alert is on, battery
operating time will be shortened (page
12).
50
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Useful Information
Belt clip
Headset (optional)
You can hang the handset on your belt or
pocket using the included belt clip.
Connecting an optional headset to the
handset allows hands-free phone
conversations. Please use only a
Panasonic headset. See page 5 for
compatible headsets and ordering
information.
To attach the belt clip
To connect an optional headset to the
handset
To remove the belt clip
While pressing the top of the clip (1), pull
the right edge in the direction of the arrow
(2).
Headset jack
2
1
L Model shown is KX-TCA86.
Note:
L To switch to the speakerphone, press
{s}. To return to the headset, press
{C}.
For assistance, please call 1-800-211-PANA (7262).
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Useful Information
Wall mounting
Base unit
The base unit can be mounted on a wall phone plate.
1 Connect the AC adaptor and the telephone line cord.
To power
outlet
Fasten the AC adaptor cord.
Hooks
2 Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base
unit.
52
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Useful Information
3 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until
it clicks into place.
4 Connect the telephone line cord. Mount the unit, then slide it down.
L Raise the antenna.
To remove the wall mounting adaptor
While pushing down the release levers (1), remove the adaptor (2).
2
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Useful Information
Charger unit (KX-TG2432 only)
The charger can be wall mounted, as shown below.
1 Connect the AC adaptor.
2 Drive the screws (not included) into the wall using the wall mount template (see below).
3 Mount the charger (1).
4 Slide it down (2) and to the right (3) until it is secure.
25.4 mm
(1")
1
2
3
Screws
To power
outlet
54
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Useful Information
Error messages
If the unit detects a problem, one of the following messages will be displayed on the
handset.
Display message
Cause & solution
*1
Busy
L The called handset is in use.
L The handset you tried to copy phonebook items to is in
*1
use.
L The handset you are calling is too far from the base
*1
unit.
Error!!
L When you tried to register the handset, the handset and
the base unit could not link for some reason, such as
interference from electrical appliances. Move the
handset and the base unit away from the electrical
appliances and try again.
L The other handset tried to send phonebook items to you
but there was an error. Have the other handset user re-
*1
send the items to you (page 24).
---Incomplete---
Phonebook full
L When the phonebook item(s) was(were) sent to another
handset, the handset’s phonebook memory was full
and copying stopped. Press {OFF} to exit. Erase items
from the other handset’s phonebook (page 23). When
phonebook memory is available, you can copy all
phonebook items (page 25) or individual items one by
*1
one (page 24).
No link to base.
Move closer to
base, try again.
L The handset has lost communication with the base unit.
Move closer to the base unit, and try again.
L Confirm that the base unit’s AC adaptor is plugged in.
L Raise the base unit antenna.
L The handset’s registration may have been canceled.
Re-register the handset (page 38).
Phonebook full
No items stored
L There is no space to store new items in the phonebook.
Erase unnecessary items (page 23).
L Your phonebook or redial list is empty.
Please lift up and
try again.
L A handset button was pressed while the handset was
on the base unit or charger. Lift the handset and press
the button again.
System is busy.
Please try again
later.
L The handset has lost communication with the base unit.
Move closer to the base unit and try again.
*1
L More than one unit is in use. Try again later.
L Another user is listening to messages. Try again later.
*1 KX-TG2432 only
For assistance, please call 1-800-211-PANA (7262).
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Useful Information
Troubleshooting
General use
Problem
Cause & solution
The unit does not work.
L Make sure that the battery is installed correctly (page
10).
L Check the connections (page 9).
L Fully charge the battery (page 11).
L Clean the charge contacts and charge again (page 11).
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L Re-install the battery (page 10) and fully charge it.
The display shows “No
link to base. Move
closer to base, try
again.” and an alarm
tone sounds.
L The handset is too far from the base unit. Move closer
and try again.
L Plug in the base unit’s AC adaptor.
L Raise the base unit antenna.
L If the above remedies do not solve the problem, the
handset may have lost communication with the base
unit. Register the handset again (page 38).
I cannot hear a dial tone.
L Confirm that the telephone line cord is connected (page
9).
L Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
Programmable settings
Problem
Cause & solution
I cannot program items.
L Programming is not possible while the handset and
base unit are being used.
L Do not pause for over 1 minute while programming.
L Move closer to the base unit.
L While another user is listening to messages or the
answering system is answering a call, you cannot
program. Try again later.
While programming, the
handset starts to ring.
L A call is being received. Answer the call and start again
from the beginning after hanging up.
56
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Useful Information
Making/answering calls, Intercom
Problem
Cause & solution
Static is heard, sound
cuts in and out.
L Move the handset and the base unit away from other
electrical appliances.
Interference from other
electrical units.
L Move closer to the base unit.
L Raise the base unit antenna.
L Turn on the clarity booster feature (page 20).
L If your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
The handset does not
ring.
L The ringer volume is turned off. Adjust it (page 34).
I cannot make a call.
L The dialing mode may be set incorrectly. Set the dial
mode (page 37) to match the type of telephone service
you have (tone or pulse).
L If the base unit (including answering system) or the
other handset is in use, you may not be able to make a
call. Try again later.
L While listening to messages using the handset, you
cannot make a call. Exit by pressing {OFF}.
I cannot redial by
pressing {REDIAL}.
L If the last number dialed was more than 48 digits long,
the number will not be redialed correctly.
L If you press {REDIAL} after you have started dialing,
this button functions as the {PAUSE} button. To redial,
do not dial any numbers before pressing {REDIAL}.
I cannot have a
conversation using the
headset.
L Make sure that an optional headset is connected
properly (page 51).
L If “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
I cannot make long
distance calls.
L Make sure that you have long distance service.
I cannot page the
L The called handset is too far from the base unit.
handset or base unit.
L The called unit is in use. Try again later.
Phonebook
Problem
Cause & solution
I cannot store an item in
the phonebook.
L You cannot store an item in the phonebook while the
handset is in talk, speakerphone or intercom mode, or
while listening to messages.
L Do not pause for over 1 minute while storing.
For assistance, please call 1-800-211-PANA (7262).
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Useful Information
Problem
Cause & solution
While storing an item in
the phonebook, the
L A call is being received. Answer the call and start again
from the beginning after hanging up.
handset starts to ring.
Copying stopped with an
item displayed.
L The destination handset may have lost communication
with the base unit, or the destination handset user may
have pressed {C} or {s}.
The displayed phonebook item was not copied to the
handset. Press {OFF}. Confirm that the destination
handset is in standby mode (i.e., not in use) and try
again.
The display exits the
phonebook while
searching.
L The handset automatically exits after 1 minute of
inactivity.
Caller ID
Problem
Cause & solution
The handset does not
display the caller’s name
and/or phone number.
L You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L If your unit is connected to any additional telephone
equipment such as Caller ID box or wireless telephone
jack, disconnect the unit from the equipment and plug
the unit directly into the wall jack.
L If your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 26).
L If a call is being transferred to you, the caller information
will not be displayed.
L Generally caller information is displayed from the 2nd
ring.
The caller list/incoming
phone numbers are not
edited automatically.
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 36).
L You need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list.
L The phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 28).
58
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Useful Information
Problem
Cause & solution
The display exits the
L The handset automatically exits after 1 minute of
caller list while searching.
inactivity.
Answering system
Problem
Cause & solution
I cannot listen to
messages from a remote
location.
L A touch tone phone is required for remote operation.
L Press the remote code correctly and press each key
firmly (page 47).
L The answering system is off. Turn it on (page 48).
The other party
complains that they
cannot leave a voice
message.
L The recording time is set to “Greeting only”. Select
“1min”, “2min”, or “3min” (page 49).
L The memory is full. Erase unnecessary messages
(page 44).
“E” flashes and the
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
L Message memory is full. Erase unnecessary messages
(page 44).
I cannot operate the
answering system.
L Someone is operating the answering system.
L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
During message
L A call is being received. Answer the call and start again
playback, the unit rings
and cancels playback.
from the beginning after hanging up.
The message indicator
on the handset flashes
slowly.
L New messages have been recorded. Listen to the new
messages (page 44) or turn the message alert off (page
50).
When you play back
messages or turn on the
answering system, the
base unit and handset
announce the day and
time incorrectly.
L Set the date and time again (page 16).
For assistance, please call 1-800-211-PANA (7262).
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Useful Information
Battery charge
Problem
Cause & solution
“Recharge battery” is
displayed, 7 flashes
or the handset beeps
intermittently.
L Fully charge the battery (page 11).
“Charge for 6h” and
8 are displayed and
the handset does not
work.
L The battery has been discharged. Fully charge the
battery (page 11).
I charged the battery fully,
but “Recharge
battery” is still
L Clean the charge contacts and charge again (page 11).
L The battery may need to be replaced (page 12). If you
install a new battery, fully charge it (page 11).
displayed and/or 7
continues to flash, or
“Charge for 6h” and
8 are displayed.
The CHARGE indicator
does not go out after the
battery has been
charged.
L This is normal.
The handset display is
blank.
L Confirm that the battery is properly installed.
L Fully charge the battery (page 11).
Power failure
Problem
Cause & solution
The unit will not function.
L This product is not designed to make calls in the event
of a power failure. We recommend connecting a
standard telephone to the same telephone line in the
event that emergency calls need to be made during a
power failure (page 9).
60
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Useful Information
Important information about subscription services
In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first
contact your telephone company and subscribe to the desired service.
L For more information, contact your telephone company.
If the Call Waiting Caller ID (CWID) feature does not function:
L You may need to contact your telephone company to activate this specific service, even
if you already subscribed to both Caller ID and Call Waiting with Caller ID services
(CWID).
If you subscribe to a flat-rate bundle service that includes Caller ID, Call Waiting,
Voice Mail, and unlimited local/regional/long distance calls, please read the
following:
L To use the Voice Mail service provided by the telephone company rather than the unit’s
answering system, turn off the answering system by pressing {ANSWER ON} on the
base unit.
This unit does not have an indicator to indicate if there are new messages in your
mailbox service.
L To use this unit’s answering system rather than the Voice Mail service provided by your
telephone company, please contact your telephone company to deactivate your Voice
Mail service.
If the telephone company cannot do this, set this unit’s “Ring count” setting so that
this unit’s answering system answers calls before the telephone company’s Voice Mail
service tries to answer your calls. It is necessary to check the ring count required to
activate the Voice Mail service provided by your telephone company before changing
this setting.
Example: To set the ring count to “2”, see page 41.
For assistance, please call 1-800-211-PANA (7262).
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Useful Information
FCC and other information
This equipment complies with Part 68 of
the FCC rules and the requirements
adopted by the ACTA. On the bottom of
this equipment is a label that contains,
among other information, a product
identifier in the format US:ACJ----------.
If requested, this number must be
provided to the telephone company.
L Registration No
notify the customer as soon as possible.
Also, you will be advised of your right to
file a complaint with the FCC if you
believe it is necessary.
The telephone company may make
changes in its facilities, equipment,
operations or procedures that could
affect the operation of the equipment. If
this happens the telephone company will
provide advance notice in order for you
to make necessary modifications to
maintain uninterrupted service.
............(found on the bottom of the unit)
L Ringer Equivalence No.
(REN).......0.1B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular
plug is provided with this product. It is
designed to be connected to a
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Servicenter or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone
company may request that you
disconnect the equipment until the
problem is resolved.
compatible modular jack that is also
compliant.
The REN is used to determine the
number of devices that may be
Connection to party line service is
subject to state tariffs. Contact the state
public utility commission, public service
commission or corporation commission
for information.
connected to a telephone line. Excessive
RENs on a telephone line may result in
the devices not ringing in response to an
incoming call. In most but not all areas,
the sum of RENs should not exceed five
(5.0). To be certain of the number of
devices that may be connected to a line,
as determined by the total RENs, contact
the local telephone company. For
products approved after July 23, 2001,
the REN for this product is part of the
product identifier that has the format
US:AAAEQ##TXXXX. The digits
If your home has specially wired alarm
equipment connected to the telephone
line, ensure the installation of this
equipment does not disable your alarm
equipment. If you have questions about
what will disable alarm equipment,
consult your telephone company or a
qualified installer.
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
This equipment is hearing aid compatible
as defined by the FCC in 47 CFR
Section 68.316.
If this equipment causes harm to the
telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may
be required. But if advance notice isn’t
practical, the telephone company will
62
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Useful Information
When you hold the phone to your ear,
noise might be heard in your Hearing Aid.
Some Hearing Aids are not adequately
shielded from external RF (radio
frequency) energy. If noise occurs, use
an optional headset accessory or the
speakerphone option (if applicable) when
using this phone. Consult with your
audiologist or Hearing Aid manufacturer
about the availability of Hearing Aids
which provide adequate shielding to RF
energy commonly emitted by digital
devices.
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could void
the user’s authority to operate this
device.
NOTE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain
to the dispatcher the reason for the
call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
The software contained in this equipment
to allow user access to the network must
be upgraded to recognize newly
established network area codes and
exchange codes as they are placed into
service.
− Reorient or relocate the receiving
antenna.
Failure to upgrade the premises systems
or peripheral equipment to recognize the
new codes as they are established will
restrict the customer and the customer's
employees from gaining access to the
network and to these codes.
− Increase the separation between the
equipment and receiver.
− Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
− Consult the dealer or an experienced
radio/TV technician for help.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Some cordless telephones operate at
frequencies that may cause interference
to nearby TVs and VCRs. To minimize or
prevent such interference, the base of
the cordless telephone should not be
placed near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the
TV or VCR. This will often reduce, or
eliminate, interference.
Privacy of communications may not be
ensured when using this phone.
For assistance, please call 1-800-211-PANA (7262).
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Useful Information
FCC RF Exposure Warning:
This product complies with FCC radiation
exposure limits set forth for an
openLCR service for the
Caller IQ feature
uncontrolled environment. To comply
with FCC RF exposure requirements the
base unit must be installed and operated
with its antenna located 20 cm or more
between antenna and all person’s body
(excluding extremities of hands, wrist
and feet). The handset unit may be
carried and operated with only the
specific provided belt-clip. Other non-
tested belt-clips or similar body-worn
accessories may not comply and must
be avoided. The base and handset units
must not be co-located or operated in
conjunction with any other antenna or
transmitter.
This unit is compatible with service
provided by openLCR.
Important:
See the leaflet included with this unit for
more information.
L If you have any questions regarding
the openLCR service, visit
at 1-866-openLCR (1-866-673-6527).
L NEITHER PANASONIC
COMMUNICATIONS CO., LTD. NOR
PANASONIC CORPORATION OF
NORTH AMERICA IS IN ANY WAY
AFFILIATED WITH, OR
RESPONSIBLE FOR THE ACTS OR
OMISSIONS OF, OPENLCR.COM, INC.
NEITHER PANASONIC
COMMUNICATIONS CO., LTD. NOR
PANASONIC CORPORATION OF
NORTH AMERICA NOR ANY OF
THEIR EMPLOYEES OR AFFILIATES
OR CUSTOMERS MAKE ANY
WARRANTIES OR
REPRESENTATIONS, EITHER
EXPRESS OR IMPLIED, TO ANY
CUSTOMER OR ANY OTHER THIRD
PARTY WITH RESPECT TO ANY OF
THE SERVICES PROVIDED BY
OPENLCR.COM, INC., NOR ASSUME
NOR CREATE ANY OTHER
OBLIGATION OF ANY KIND ON
BEHALF OF OPENLCR.COM, INC.
L The Caller IQ service can only be
activated after registering with openLCR
information regarding the openLCR
service is available on the Internet at
64
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Useful Information
Charger unit (KX-TG2432 only)
Technical information
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
Base unit
Dimensions:
Approx. height 65 mm x width 85 mm x
depth 95 mm (2 / " x 3 / " x 3 / ")
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
9
11
3
16
32
4
Frequency:
2.4 GHz – 2.48 GHz
Mass (Weight):
Approx. 97 g (0.21 lb.)
Dimensions:
Approx. height 125 mm x width 140 mm x
depth 135 mm (4
Power consumption:
Standby: Approx. 1.0 W
Maximum: Approx. 3.0 W
29
1
5
/
" x 5 / " x 5 / ")
32 16
2
Mass (Weight):
Approx. 312 g (0.69 lb.)
Power supply:
AC adaptor (120 V AC, 60 Hz)
Power consumption:
Standby: Approx. 2.7 W
Maximum: Approx. 5.0 W
Note:
L Design and specifications are subject to
change without notice.
Power supply:
AC adaptor (120 V AC, 60 Hz)
L The illustrations in these instructions
may vary slightly from the actual
product.
Handset
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
Frequency:
2.4 GHz – 2.48 GHz
Dimensions:
Approx. height 167 mm x width 48 mm x
9
7
7
depth 31 mm (6 / " x 1 / " x 1 / ")
16
8
32
Mass (Weight):
Approx. 107 g (0.24 lb.)
Power supply:
Ni-MH battery (2.4 V, 830 mAh)
Security codes:
1,000,000
For assistance, please call 1-800-211-PANA (7262).
65
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Useful Information
Warranty
PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF
NORTH AMERICA
PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
One Panasonic Way,
Secaucus, New Jersey 07094
Panasonic Telephone Limited Warranty
Limited Warranty Coverage
If your telephone (identified in your Operating Instructions) does not work properly
because of a defect in materials or workmanship, Panasonic Consumer Electronics
Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”)
will, for the length of the period indicated on the chart below, which starts with the
date of original purchase (“Limited Warranty period”), at its option either (a) repair
your product with new or refurbished parts, or (b) replace it with a new or a
refurbished product. The decision to repair or replace will be made by the
warrantor.
Parts
One (1) Year
Labor
One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During
the “Parts” Limited Warranty period, there will be no charge for parts. You must
mail-in your product during the Limited Warranty period. This Limited Warranty
excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet).
This Limited Warranty only applies to products purchased and serviced in the
United States or Puerto Rico. This Limited Warranty is extended only to the original
purchaser and only covers products purchased as new. A purchase receipt or other
proof of the original purchase date is required for warranty service.
To obtain service in the USA please contact:
Panasonic Services Company, Panasonic Plus Department
20421 84th Avenue South
Kent, WA 98032
Tel: 1-800-833-9626 Fax: 1-800-237-9080
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product
please call Panasonic Plus Department at 1-800-833-9626.
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing
the complaint, a return address and a day time phone number where you can be
reached.
For assistance, please call 1-800-211-PANA (7262).
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Useful Information
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of
consumer controls, improper maintenance, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such as
hotel, office, restaurant, or other business or rental use of the product, or service by
anyone other than a Factory Servicenter or other Authorized Servicer, or damage
that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY. (As examples, this excludes damages for lost time, lost calls or
messages, cost of having someone remove or re-install an installed unit if
applicable, travel to and from the servicer. The items listed are not exclusive, but
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops during
or after the Limited Warranty period, you may contact your dealer or Servicenter. If
the problem is not handled to your satisfaction, then write to the warrantor’s
Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
68
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Useful Information
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Servicenter; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
or, contact us via the web at:
You may also contact us directly at: 1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
or, send your request by E-mail to:
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
For assistance, please call 1-800-211-PANA (7262).
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Index
Flash button: 20
Flash time: 37
Function menu
Direct commands: 40
Table: 33
Index
A Accessories: 5
Answering calls: 18
Answering system: 42
Auto talk: 18, 36
G Greeting message: 42
H Handset locator: 30, 31
Headset, optional: 51
Hold: 19
B Backlit display: 15
Backlit handset keypad: 15
Base unit location: 8
Battery
I
Installation
AC adaptor: 9
Base unit: 9
Charge: 11
Installation: 10
Performance: 12
Replacement: 12
Strength: 11
Charger unit: 9
Telephone line cord: 9
Intercom
Call: 30
Paging: 30
Belt clip: 51
C Caller ID edit: 36
Caller ID number auto edit: 28
Caller ID service: 26
Caller list
Interrupt tone: 35
K Key tone: 38
L
LCD contrast: 37
Line mode: 38
Listening to messages
Base unit: 44
Handset: 45
Touch tone phone: 47
Calling back: 27
Editing: 28
Erasing: 29
Storing: 28
Viewing: 27
Call screening: 43
Call share: 20
Call Waiting Caller ID: 26
Call waiting tone: 21
Chain dial: 24
Clarity booster: 20
Conf (Conference): 32
Conference calls: 32
Controls: 13
M Making calls: 17
Memory capacity: 46
Message alert: 50
Microphone
Base unit: 30, 42
Handset: 17
Mute: 19
N Navigator key: 14
Noise: 8
P
Pause: 20
Phonebook
Copy phonebook: 24, 25
Customer support: 39
Adding: 22
Calling: 23
Copying: 24, 25
Editing: 23
Erasing: 23
D Date and time: 16
Dialing mode: 37
Display
Base unit: 15
Handset: 15
Display language: 37
Names: 22
Power failure: 10, 16, 60
Pulse service: 21
E
Erasing all messages: 44, 45, 47
Erasing a message: 44, 45, 47
Error messages: 55
R Recording time: 49
Redial: 17
Extension number: 31
Redial list: 18
F
FCC and other information: 62
70
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Index
Registration: 38
Remote code: 48
Remote operation: 47
Ring count: 49
Ringer
Tone: 35
Volume: 34
Ringer off: 18, 34
Rotary service, tone dialing: 21
S
T
Safety instructions: 6
Soft keys: 15
SP-phone: 17
Technical information: 65
Time adjustment: 39
Toll saver: 49
Transferring a call: 32
Troubleshooting
Answering system: 59
Battery charge: 60
Caller ID: 58
General use: 56
Making/answering calls, Intercom:
57
Phonebook: 57
Power failure: 60
Programmable settings: 56
TTY: 5
V
VE (voice enhancer): 19
Voice enhancer: 19, 36
Voice guidance: 45, 47
Volume control
Base unit: 44
Handset receiver: 17
Handset speaker: 17
W Wall mounting
Base unit: 52
Charger unit: 54
Warranty: 67
For assistance, please call 1-800-211-PANA (7262).
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If you need assistance with setup or operation;
3 Call us at: 1-800-211-PANA (7262) or 1-800-833-9626
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product;
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom, to the outside of the carton.
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and
adequately insured.
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to
executive or regional sales offices. These locations do not repair consumer products.
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited
without the written consent of Panasonic Communications Co., Ltd.
© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Printed in U.S.A.
PQQX14383YB DA1104SY2015
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