Panasonic Answering Machine KX TG2431 User Manual

Operating Instructions  
2.4 GHz Digital Cordless Answering System  
Model No.  
KX-TG2431  
2.4 GHz Digital Cordless Answering System  
with Dual Handsets  
Model No.  
KX-TG2432  
Model shown is KX-TG2431.  
This unit is compatible with Caller ID. To use this feature, you must  
subscribe to the appropriate service offered by your service provider.  
Charge the battery for 6 hours before initial use.  
Please read these Operating Instructions before using the unit and save  
for future reference.  
For assistance, visit our website: http://www.panasonic.com for  
customers in the U.S.A. or Puerto Rico.  
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Table of Contents  
Screening your calls . . . . . . . . . . . . 43  
Listening to messages . . . . . . . . . . . . . 44  
Listening to messages using the base  
unit . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Listening to messages using the  
handset . . . . . . . . . . . . . . . . . . . . . . 45  
Memory capacity . . . . . . . . . . . . . . . . . 46  
Remote operation. . . . . . . . . . . . . . . . . 47  
Using the answering system  
remotely . . . . . . . . . . . . . . . . . . . . . 47  
Answering system settings. . . . . . . . . . 48  
Remote code . . . . . . . . . . . . . . . . . 48  
Ring count . . . . . . . . . . . . . . . . . . . . 49  
Caller’s recording time . . . . . . . . . . . 49  
Message alert . . . . . . . . . . . . . . . . . 50  
Useful Information  
Belt clip. . . . . . . . . . . . . . . . . . . . . . . . . 51  
Headset (optional) . . . . . . . . . . . . . . . . 51  
Wall mounting. . . . . . . . . . . . . . . . . . . . 52  
Base unit . . . . . . . . . . . . . . . . . . . . . 52  
Charger unit (KX-TG2432 only) . . . . 54  
Error messages . . . . . . . . . . . . . . . . . . 55  
Troubleshooting . . . . . . . . . . . . . . . . . . 56  
General use . . . . . . . . . . . . . . . . . . 56  
Programmable settings . . . . . . . . . . 56  
Making/answering calls, Intercom . . 57  
Phonebook . . . . . . . . . . . . . . . . . . . 57  
Caller ID . . . . . . . . . . . . . . . . . . . . . 58  
Answering system . . . . . . . . . . . . . . 59  
Battery charge . . . . . . . . . . . . . . . . . 60  
Power failure . . . . . . . . . . . . . . . . . . 60  
Important information about subscription  
services . . . . . . . . . . . . . . . . . . . . . . . . 61  
FCC and other information. . . . . . . . . . 62  
openLCR service for the Caller IQ  
feature . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Technical information . . . . . . . . . . . . . . 65  
Base unit . . . . . . . . . . . . . . . . . . . . . 65  
Handset . . . . . . . . . . . . . . . . . . . . . 65  
Charger unit (KX-TG2432 only) . . . . 65  
Warranty. . . . . . . . . . . . . . . . . . . . . . . . 67  
Customer services . . . . . . . . . . . . . . . . 69  
Index  
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
For assistance, please call 1-800-211-PANA (7262).  
3
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Introduction  
Thank you for purchasing a Panasonic cordless telephone.  
We recommend keeping a record of the following information for future reference.  
Serial No.  
Date of purchase  
(found on the bottom of the unit)  
Name and address of dealer  
Attach your purchase receipt here.  
Energy Star:  
®
As an ENERGY STAR Participant, Panasonic has determined  
that this product meets the ENERGY STAR guidelines for energy  
efficiency. ENERGY STAR is a U.S. registered mark.  
Trademarks:  
openLCR, openLCR.com, and the openLCR logo are the trademarks of openLCR.com,  
Inc.  
Your phone  
KX-TG2431  
KX-TG2432  
L References in these operating instructions to the “charger” and to the “other handset”  
are for KX-TG2432 users only.  
4
For assistance, please call 1-800-211-PANA (7262).  
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Introduction  
Accessory information  
Included accessories  
To order replacement accessories, call 1-800-332-5368.  
TTY users (hearing or speech impaired users) can call 1-866-605-1277.  
Quantity  
Accessory  
items  
No.  
Order number  
KX-TG2431W KX-TG2431G KX-TG2432W KX-TG2432B  
1
2
AC adaptor  
PQLV19Z  
1
1
1
1
2
1
2
1
Telephone  
line cord  
PQJA10075Z  
3
Wall  
mounting  
adaptor  
PQKL10067Z1  
PQKL10067Z2  
PQKL10067Z5  
HHR-P105  
1
1
1
1
1
1
1
1
1
2
2
2
1
1
2
2
2
1
4
5
Battery  
Handset  
cover  
PQYNTG2421WR  
PQYNTG2431GR  
PQYNTG2432BR  
PQKE10393Z1  
PQKE10393Z2  
PQKE10393Z5  
PQLV30029ZW  
PQLV30029ZB  
6
Belt clip  
7
1
Charger unit  
2
3
7
4
5
6
Additional/replacement accessories  
Accessory items  
Order number  
Rechargeable nickel metal  
hydride (Ni-MH) battery  
HHR-P105  
Headset  
KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA,  
KX-TCA91, KX-TCA92, or KX-TCA98  
Battery back-up power supply KX-TCA200  
For assistance, please call 1-800-211-PANA (7262).  
5
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Introduction  
Incorrect reassembly can cause  
electric shock when the unit is  
subsequently used.  
Important safety  
instructions  
12. Unplug this unit from power outlets and  
refer servicing to an authorized service  
center when the following conditions  
occur:  
When using this unit, basic safety  
precautions should always be followed to  
reduce the risk of fire, electric shock, or  
personal injury.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions  
marked on this unit.  
3. Unplug this unit from power outlets  
before cleaning. Do not use liquid or  
aerosol cleaners. Use a damp cloth for  
cleaning.  
4. Do not use this unit near water, for  
example near a bathtub, wash bowl,  
kitchen sink, etc.  
A. When the power cord is damaged  
or frayed.  
B. If liquid has been spilled into the  
unit.  
C. If the unit has been exposed to rain  
or water.  
D. If the unit does not work normally  
by following the operating  
instructions. Adjust only controls  
covered by the operating  
instructions. Improper adjustment  
may require extensive work by an  
authorized service center.  
5. Place the unit securely on a stable  
surface. Serious damage and/or injury  
may result if the unit falls.  
E. If the unit has been dropped or  
physically damaged.  
6. Do not cover slots and openings on the  
unit. They are provided for ventilation  
and protection against overheating.  
Never place the unit near radiators, or  
in a place where proper ventilation is  
not provided.  
7. Use only the power source marked on  
the unit. If you are not sure of the type  
of power supplied to your home,  
consult your dealer or local power  
company.  
F. If the unit exhibits a distinct change  
in performance.  
13. During thunderstorms, avoid using  
telephones except cordless types.  
There may be a remote risk of an  
electric shock from lightning.  
14. Do not use this unit to report a gas  
leak, when in the vicinity of the leak.  
SAVE THESE  
INSTRUCTIONS  
8. Do not place objects on the power  
cord. Install the unit where no one can  
step or trip on the cord.  
9. Do not overload power outlets and  
extension cords. This can result in the  
risk of fire or electric shock.  
10. Never push any objects through slots  
in this unit. This may result in the risk of  
fire or electric shock. Never spill any  
liquid on the unit.  
CAUTION:  
Installation  
L Never install telephone wiring during a  
lightning storm.  
L Never install telephone jacks in wet  
locations unless the jack is specifically  
designed for wet locations.  
L Never touch uninsulated telephone  
wires or terminals unless the telephone  
line has been disconnected at the  
network interface.  
11. To reduce the risk of electric shock, do  
not disassemble this unit. Take the unit  
to an authorized service center when  
service is required. Opening or  
removing covers may expose you to  
dangerous voltages or other risks.  
L Use caution when installing or modifying  
telephone lines.  
6
For assistance, please call 1-800-211-PANA (7262).  
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Introduction  
L Do not touch the plug with wet hands.  
the unit in health care facilities if any  
regulations posted in the area instruct  
you not to do so. Hospitals or health care  
facilities may be using equipment that  
could be sensitive to external RF (radio  
frequency) energy.  
L The AC adaptor is used as the main  
disconnect device. Ensure that the AC  
outlet is installed near the unit and is  
easily accessible.  
Battery  
To reduce the risk of fire or injury to  
persons, read and follow these  
instructions.  
L Use only the battery(ies) specified.  
L Do not dispose of the battery(ies) in a  
fire. They may explode. Check with local  
waste management codes for special  
disposal instructions.  
L Do not open or mutilate the battery(ies).  
Released electrolyte is corrosive and  
may cause burns or injury to the eyes or  
skin. The electrolyte may be toxic if  
swallowed.  
L Exercise care when handling the  
battery(ies). Do not allow conductive  
materials such as rings, bracelets or  
keys to touch the battery(ies), otherwise  
a short circuit may cause the battery(ies)  
and/or the conductive material to  
overheat and cause burns.  
L Charge the battery(ies) provided with or  
identified for use with this product only in  
accordance with the instructions and  
limitations specified in this manual.  
WARNING:  
L To prevent the risk of fire or electrical  
shock, do not expose this product to rain  
or any type of moisture.  
Medical  
L Consult the manufacturer of any  
personal medical devices, such as  
pacemakers or hearing aids, to  
determine if they are adequately  
shielded from external RF (radio  
frequency) energy. (The unit operates in  
the frequency range of 2.4 GHz to 2.48  
GHz, and the power output level can  
range from 0.04 to 0.1 watts.) Do not use  
For assistance, please call 1-800-211-PANA (7262).  
7
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Introduction  
L The maximum calling distance may be  
shortened when the unit is used in the  
following places: Near obstacles such as  
hills, tunnels, undergrounds, near metal  
objects such as wire fences, etc.  
For best performance  
Base unit location/noise  
The base unit and handset use radio  
waves to communicate with each other.  
For maximum distance and noise-free  
operation, we recommend the following:  
L Operating near 2.4 GHz electrical  
appliances may cause interference.  
Move away from the electrical  
appliances.  
L Placing the unit away from electrical  
appliances such as a TV, personal  
computer or another cordless phone.  
Routine care  
L Wipe the outer surface of the unit with a  
soft cloth. Do not use benzine, thinner or  
any abrasive powder.  
L Placing the base unit in a HIGH and  
CENTRAL location with no obstructions  
such as walls.  
L Raising the antenna vertically.  
L If you use the handset near a microwave  
oven which is being used, noise may be  
heard. Move away from the microwave  
oven and closer to the base unit.  
L If you use the handset near another  
cordless phone’s base unit, noise may  
be heard. Move away from the other  
cordless phone’s base unit and closer to  
your base unit.  
Environment  
L Keep the unit away from electrical noise  
generating devices, such as fluorescent  
lamps and motors.  
L The unit should be kept free from  
excessive smoke, dust, high  
temperature and vibration.  
L The unit should not be exposed to direct  
sunlight.  
L Do not place heavy objects on top of the  
unit.  
L When you leave the unit unused for a  
long period of time, unplug this unit from  
power outlet.  
L The unit should be kept away from heat  
sources such as heaters, kitchen stoves,  
etc. It should not be placed in rooms  
where the temperature is less than 5 °C  
(41 °F) or greater than 40 °C (104 °F).  
Damp basements should also be  
avoided.  
8
For assistance, please call 1-800-211-PANA (7262).  
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Preparation  
Connections  
Base unit  
Raise the  
antenna.  
To single-line telephone jack (RJ11C)  
Telephone line cord  
To power outlet (120 V AC, 60 Hz)  
AC adaptor  
Fasten the AC adaptor cord.  
Hooks  
Charger unit (KX-TG2432 only)  
To power outlet (120 V AC, 60 Hz)  
AC adaptor  
Hooks  
Bottom of  
the charger  
Fasten the AC adaptor cord to prevent  
it from being disconnected.  
For assistance, please call 1-800-211-PANA (7262).  
9
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Preparation  
Note:  
L Use only the included Panasonic AC  
adaptor PQLV19.  
Battery installation  
1 Insert the battery (1), and press it  
down until it snaps into the  
compartment (2).  
L The AC adaptor must remain connected  
at all times. (It is normal for the adaptor  
to feel warm during use.)  
L The AC adaptor should be connected to  
a vertically oriented or floor-mounted AC  
outlet. Do not connect the AC adaptor to  
a ceiling-mounted AC outlet, as the  
weight of the adaptor may cause it to  
become disconnected.  
2
1
L The unit will not work during a power  
failure. We recommend connecting a  
standard telephone to the same  
telephone line or to the same telephone  
jack using the Panasonic KX-J66 T-  
adaptor. Emergency power can be  
supplied to the unit by connecting a  
Panasonic battery back-up power  
supply noted on page 5.  
2 Close the handset cover.  
If you subscribe to an xDSL service  
L Please attach a noise filter (contact your  
xDSL provider) to the telephone line  
between the base unit and the telephone  
line jack in the event of the following:  
– Noise is heard during conversations.  
– Caller ID features (page 26) do not  
function properly.  
To single-line  
telephone  
jack (RJ11C)  
Telephone  
Noise filter  
line cord  
(For xDSL users)  
10  
For assistance, please call 1-800-211-PANA (7262).  
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Preparation  
Battery strength  
You can confirm the battery strength on the  
handset display.  
Battery charge  
Place the handset on the base unit or  
charger for 6 hours before initial use.  
Battery icon  
5
Battery strength  
Fully charged  
Medium  
L The unit will beep once, the CHARGE  
indicator will light, and “Charging” will  
be displayed.  
6
7
Low  
L Charge completed” is displayed  
when the battery has been fully charged.  
The CHARGE indicator will remain lit.  
When flashing: needs  
to be recharged.  
8
Discharged  
Base unit  
Recharging the battery  
Recharge the battery when:  
– “Recharge battery” is displayed or  
7 flashes on the handset display.  
– the handset beeps intermittently while it  
is in use.  
Note:  
L Recharge the handset battery for more  
than 15 minutes, or the display will  
continue showing the indication.  
CHARGE indicator  
L If the battery has been discharged, the  
handset will display “Charge for 6h”  
and 8 when you place the handset  
on the base unit or charger.  
Charger unit (KX-TG2432 only)  
CHARGE  
indicator  
Note:  
L To ensure the battery charges properly,  
clean the charge contacts of the  
handset, base unit, and charger with a  
soft, dry cloth once a month. Clean more  
often if the unit is subject to grease, dust,  
or high humidity.  
For assistance, please call 1-800-211-PANA (7262).  
11  
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Preparation  
Battery performance  
Battery replacement  
After your Panasonic battery is fully  
charged, you can expect the following  
performance:  
If battery performance diminishes, make  
sure you have cleaned the charge  
contacts and fully charged the battery. The  
battery needs to be replaced if any of the  
following are displayed after a few phone  
calls even when you have fully charged the  
battery.  
Operation  
Operating time  
While in use  
(talking)  
Up to 5 hours  
While not in use  
Up to 11 days  
Up to 3 hours  
*1  
(standby)  
– “Recharge battery”  
7 (flashing)  
– “Charge for 6h”  
8  
While using the  
Clarity Booster  
feature (page 20)  
*1 Handset is off the base unit or charger  
but not in use.  
L Use only the rechargeable Panasonic  
battery noted on page 5.  
Note:  
1 Press the notch on the cover firmly and  
slide it as indicated by the arrow.  
L Battery power is consumed whenever  
the handset is off the base unit or  
charger, even when the handset is not in  
use. The longer you leave the handset  
off the base unit or charger, the shorter  
you can actually talk on the handset.  
Actual battery performance depends on  
a combination of how often the handset  
is in use and how often it is not in use.  
L Once the battery is fully charged, you do  
not have to charge it again until  
Recharge battery” is displayed or  
7 flashes. This will maximize the  
battery life.  
2 Replace the old battery with a new one,  
and close the cover (see page 10 for  
battery installation).  
Attention:  
A nickel metal hydride battery that is  
recyclable powers the product you have  
purchased.  
Please call 1-800-8-BATTERY for  
information on how to recycle this battery.  
12  
For assistance, please call 1-800-211-PANA (7262).  
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Preparation  
Controls and displays  
Controls  
Base unit  
A
B
C
D E F  
G
H I J  
K
L
KX-TG2432 KX-TG2431  
M
N
O P  
Q
R
A {LOCATOR/INTERCOM 1}  
B {LOCATOR/INTERCOM 2}  
C {LOCATOR/INTERCOM}  
D {<} (Repeat)  
K {GREETING CHECK}  
L Display  
M Charge contacts  
N MIC (Microphone)  
O CHARGE indicator  
E {>} (Skip)  
F Antenna  
P VOL. (Volume) {<} {>}  
G Speaker  
Q {MESSAGE}  
MESSAGE indicator  
H {ERASE}  
R {ANSWER ON}  
I {GREETING REC} (Recording)  
J {STOP}  
ANSWER ON indicator  
For assistance, please call 1-800-211-PANA (7262).  
13  
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Preparation  
Handset  
Charger unit (KX-TG2432 only)  
A
I
J
A
B
K
L
B
C
D
E
B
M
N
A Charge contacts  
F
B CHARGE indicator  
Using the navigator key  
G
H
O
The handset navigator key can be used to  
navigate through menus and to select  
items shown on the display, by pressing  
{^}, {V}, {<}, or {>}.  
P
Q
A Speaker  
B Soft key  
C Headset jack  
D {C} (TALK)  
E Navigator key  
F {s} (SP-PHONE)  
G {*} (TONE)  
H {PAUSE}{REDIAL}  
I Ringer indicator  
Message indicator  
J Receiver  
K Display  
L {MENU}  
M {OFF}  
N {MUTE} {CLEAR}  
O {HOLD} {INTERCOM}  
P Microphone  
Q Charge contacts  
14  
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Preparation  
Soft keys  
Display  
The handset features 2 soft keys. By  
pressing a soft key, you can select the  
function displayed directly above it.  
Base unit display items  
Displayed  
Meaning  
item  
L The functions displayed will vary  
depending on how you are using the  
unit.  
E
Flashes when message  
L When a function does not appear above  
a soft key, the soft key has no function.  
memory is full.  
E
Flashes when the date and  
time need to be set.  
C
Base unit is on an intercom  
call, or handset is using the  
answering system.  
Rcvd  
calls  
Phone  
book  
K
L
When flashing: base unit is  
paging or is being paged.  
B
C
Line is in use.  
When flashing: a call is on  
hold or the answering  
system is answering a call.  
When flashing rapidly: a  
call is being received.  
Soft key examples:  
Display  
Action  
function  
Rcvd  
calls  
Enters caller list  
E
Greeting message  
recording error  
Conf  
Establishes a conference  
call  
9@  
Answering system is in  
greeting only mode (caller  
messages will not be  
recorded).  
*1  
*1 KX-TG2432 only  
H1  
Handsetnumber;displayed  
when paging or being  
Backlit display and handset keypad  
The handset display and dialing buttons  
will light for a few seconds after pressing  
any of the handset’s controls or lifting the  
handset off the base unit or charger. They  
will also light when a call is being received.  
paged. (example shown  
*1  
here: handset 1)  
*1 KX-TG2432 only  
Handset display items  
Displayed  
Meaning  
item  
J
5
Voice enhancer is on.  
Battery strength  
For assistance, please call 1-800-211-PANA (7262).  
15  
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Preparation  
7 Press {OFF}.  
Setting the date and time  
Note:  
L If you make a mistake when entering the  
date and time, press {<}, {>}, {V}, or  
{^} to move the cursor, then make the  
correction.  
Set the date and time so that the unit will  
announce the day and time each message  
was recorded by the answering system  
(page 42) when you play back messages.  
L If a power failure occurs, E will flash to  
indicate the date and time must be set  
again.  
1 Press {MENU}.  
2 Scroll to “Date and time” by pressing  
{V} or {^}, then press {>} or {Select}.  
To confirm the date and time  
Repeat steps 1 and 2. Press {OFF} when  
finished.  
Date and time  
KBack dB SelectL  
Time adjustment (Caller ID subscribers  
only)  
When calls are received, Caller ID will  
automatically adjust the date and time  
(including daylight saving time).  
3 Enter the current month, day, and year  
by selecting 2 digits for each.  
Example: June 15, 2005  
Press {0}{6} {1}{5} {0}{5}.  
Date:12.31.2005  
Time:12:00 AM  
L If you have not set the date and time  
manually, Caller ID will not adjust the  
date and time.  
KAM/PM  
SaveL  
L You can turn this feature off (page 39).  
4 Enter the current hour and minute (12-  
hour clock format) by selecting 2 digits  
for each.  
Example: 9:30 PM  
Press {0}{9} {3}{0}.  
Date:06.15.2005  
Time:12:00 AM  
K
AM/PM  
Save  
L
L
5 Select “AM” or “PM” by pressing {AM/  
PM}.  
Date:06.15.2005  
Time:09:30 AM  
KAM/PM  
Save  
6 Press {Save}.  
L When the date and time are set, E  
disappears from the base unit  
display.  
L If the handset beeps 3 times, the date  
and time were not set correctly. Enter  
the correct digits.  
16  
For assistance, please call 1-800-211-PANA (7262).  
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Making/Answering Calls  
4 When finished talking, press {OFF} or  
place the handset on the base unit or  
charger.  
Making calls  
Note:  
L Talk alternately with the caller in a quiet  
room.  
L If the other party has difficulty hearing  
you, press {V} to decrease the speaker  
volume.  
Soft keys  
{OFF}  
L While on a call, you can switch from the  
receiver to the speakerphone by  
pressing {s}. To switch back to the  
receiver, press {C}.  
{C}  
{s}  
Navigator key  
{MUTE}  
{CLEAR}  
{*}  
{HOLD}  
To adjust the speaker volume  
6 levels (high to low) are available.  
While using the speaker, press {V} or {^}  
repeatedly.  
{PAUSE}  
{REDIAL}  
Microphone  
1 Lift the handset and press {C}.  
L Talk” will be displayed.  
To dial after confirming the entered  
number  
2 Dial the phone number.  
1 Enter the phone number.  
3 When finished talking, press {OFF} or  
place the handset on the base unit or  
charger.  
Example:  
3334444  
KFlash  
CallL  
Note:  
L To correct a digit, press {<} or {>} to  
move the cursor, then press  
{CLEAR}. Enter the correct number.  
L Line in use” is displayed when  
someone is talking on the other handset  
(KX-TG2432 only) or another phone.  
L If a pause is required when dialing,  
press {PAUSE} where needed (page  
20).  
To adjust the receiver volume  
3 levels (high/medium/low) are available.  
While using the receiver, press {V} or {^}  
repeatedly.  
L To cancel, press {OFF}.  
2 Press {C}, {s}, or {Call}.  
To use the speakerphone  
3 When finished talking, press {OFF} or  
place the handset on the base unit or  
charger.  
1 Lift the handset and press {s}.  
L SP-phone” will be displayed.  
To redial the last number dialed  
1 Press {C} or {s}.  
2 Dial the phone number.  
3 When the other party answers, speak  
into the microphone.  
2 Press {REDIAL}.  
For assistance, please call 1-800-211-PANA (7262).  
17  
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Making/Answering Calls  
To make a call using the redial list  
The last 5 phone numbers dialed are  
stored in the redial list.  
Answering calls  
When a call is being received, the ringer  
indicator flashes rapidly.  
1 Press {REDIAL}.  
L The last number dialed will be  
1 Lift the handset and press {C} or {s}.  
displayed.  
L You can also answer a call by  
pressing any button except {V}, {^},  
{<}, {>}, or {OFF}. (Any key talk  
feature)  
2 Press {V} or {^} repeatedly to display  
the desired number.  
L To delete the displayed number,  
press {CLEAR}.  
L To exit the list, press {OFF}.  
2 When finished talking, press {OFF} or  
place the handset on the base unit or  
charger.  
3 Press {C}, {s}, or {Call}.  
Auto talk  
This feature allows you to answer a call by  
simply lifting the handset off the base unit  
or charger. You do not need to press {C}.  
To activate this feature, see page 36.  
Temporary ringer off  
While the handset is ringing for an outside  
call, you can turn the ringer off temporarily  
by pressing {OFF}. The handset will ring  
the next time a call is received.  
18  
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Making/Answering Calls  
To mute your voice, press {MUTE}.  
Useful features during a  
call  
Example:  
Talk  
00-00-30 <Mute>  
L <Mute>” will flash on the display.  
L To return to the conversation, press  
{MUTE}, {C}, or {s}.  
HOLD button  
This feature allows you to put an outside  
call on hold.  
Voice enhancer  
KX-TG2431:  
Press {HOLD} during an outside call.  
L Hold” will be displayed.  
L To return to the call, press {C} or {s}.  
This feature clarifies the voice of the  
person you are talking to, reproducing a  
more natural-sounding voice that is easier  
to hear and understand.  
1 Press {MENU} during an outside call.  
KX-TG2432:  
2 To turn this feature on or off, press {3}.  
1 Press {HOLD} during an outside call.  
L You can also select “V.E. on” or  
V.E. off” by pressing {V} or {^}  
then pressing {>}.  
L To transfer the call to the other  
handset, see page 32, step 2.  
2 Press {HOLD} again.  
g
3=V.E. on  
4=Caller IQ  
L Hold” will be displayed.  
L To return to the call, press {C} or  
{s}.  
L The other handset user can take the  
L When turned on, “J” will be  
displayed.  
call by pressing {C} or {s}.  
Note:  
L Once you turn voice enhancer on, it will  
be activated for all outside calls until  
turned off.  
Note:  
L Line on hold” will be displayed on  
the other handset (KX-TG2432 only).  
L You can also turn this feature on or off by  
programming (page 36).  
L If another phone is connected on the  
same line (page 10), you can also take  
the call by lifting its handset.  
L Depending on the condition and quality  
of your telephone line, this feature may  
emphasize existing line noise. If it  
becomes difficult to hear, turn this  
feature off.  
L If a call is kept on hold for more than 6  
minutes, an alarm tone will start to  
sound and the ringer indicator will flash  
rapidly. After 4 additional minutes on  
hold, the call will be disconnected.  
MUTE button  
You can mute your voice during a  
conversation. While mute is turned on you  
will be able to hear the other party, but the  
other party will not be able to hear you.  
For assistance, please call 1-800-211-PANA (7262).  
19  
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Making/Answering Calls  
Clarity booster  
PAUSE button (for PBX/long  
distance service users)  
A pause is sometimes required when  
making calls using a PBX or long distance  
service.  
For example, if you need to dial the line  
access number “9” when making outside  
calls with a PBX:  
This feature can improve sound clarity  
when the handset is used in an area where  
there may be interference. During an  
outside call, this feature will be turned on  
automatically when necessary. This  
feature will turn off when you hang up or  
put a call on hold. It will not turn off  
automatically during a call. You can also  
turn this feature on or off manually.  
1 Press {9}.  
1 Press {MENU} during an outside call.  
2 Press {PAUSE}, then dial the phone  
number.  
2 Press {2} to select “Booster on” or  
Example:  
Booster off”.  
9P15556667777  
L You can also select “Booster on” or  
Booster off” by pressing {V} or  
{^} then pressing {>}.  
K
Flash  
CallL  
3 Press {C}, {s}, or {Call}.  
1=Phonebook  
2=Booster on  
g
Note:  
L A 3.5 second pause is inserted each  
time {PAUSE} is pressed. Press  
repeatedly to insert longer pauses.  
L While this feature is turned on,  
BOOST” will flash on the display.  
Note:  
Flash button  
L If this feature is turned off manually  
during a call, it will not be turned on  
automatically during the same call.  
Pressing {Flash} allows you to use special  
features of your host PBX such as  
transferring an extension call, or accessing  
optional telephone services such as Call  
Waiting.  
L While this feature is turned on, battery  
operating time will be shortened (page  
12).  
Example:  
Talk  
00-00-20  
Flash  
Call share (KX-TG2432 only)  
K
When the other handset is on an outside  
call, this feature allows you to join that call.  
To join a conversation, press {C} or {s}  
when the other handset is on an outside  
call.  
Note:  
L To change the flash time, see page 37.  
L Conference” will be displayed.  
20  
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Making/Answering Calls  
For Call Waiting service users  
To use Call Waiting, you must subscribe to  
your telephone company’s Call Waiting  
service.  
This feature allows you to receive calls  
while you are already talking on the phone.  
If you receive a call while on the phone,  
you will hear a Call Waiting tone.  
Press {Flash} to answer the 2nd call.  
L The 1st call is put on hold while you  
answer the 2nd call.  
L To switch between calls, press {Flash}.  
Note:  
L Please contact your telephone company  
for details and availability of this service  
in your area.  
Temporary tone dialing (for  
rotary/pulse service users)  
You can temporarily switch the dialing  
mode to tone when you need to access  
touch tone services (for example,  
answering services, telephone banking  
services, etc.).  
Press {*} (TONE) before entering access  
numbers which require tone dialing.  
Note:  
L The dialing mode will return to pulse  
when you hang up.  
For assistance, please call 1-800-211-PANA (7262).  
21  
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Phonebook  
7 Press {Save}.  
L To add other items, repeat from step  
2.  
Using the phonebook  
The handset phonebook allows you to  
make calls without having to dial manually.  
You can add 50 names and phone  
numbers to the handset phonebook and  
search for phonebook entries by name.  
8 Press {OFF}.  
Character table  
The dial keys can be used to enter  
characters. To enter a character, press the  
appropriate dial key, repeatedly if  
necessary. To enter another character that  
is located on the same dial key, first press  
{>} to move the cursor to the next space.  
Adding items to the phonebook  
1 Press {Phonebook}.  
Rcvd  
calls  
Phone  
book  
K
L
Key  
{1}  
{2}  
{3}  
{4}  
{5}  
{6}  
{7}  
{8}  
{9}  
{0}  
{*}  
{#}  
Characters  
& ’  
(
)
,
.
/
1
2 Press {Add}.  
a
d
g
j
b
c
f
A B C 2  
D E F 3  
L The display shows the number of  
e
h
k
items in the phonebook.  
i
G H I  
K L  
4
5
Example:  
Phonebook  
7 items  
SearchL  
l
J
KAdd  
m n  
o
r
M N O 6  
P Q R S 7  
T U V 8  
W X Y Z 9  
p
t
q
u
s
3 Enter the name (max. 16 characters).  
See the character table for entry.  
v
y
Enter name  
|
KBack  
w x  
z
0
Space  
NextL  
;
#
4 Press {Next}.  
{CLEAR} To delete a character or  
5 Enter the phone number (max. 32  
number  
digits).  
L If a pause is required when dialing,  
press {PAUSE} where needed (page  
To edit/correct a mistake  
Press {<} or {>} to move the cursor to the  
character or number you wish to erase,  
then press {CLEAR}. Enter the  
appropriate character or number.  
20).  
Enter phone no.  
6 Press {Next}.  
Note:  
L If you want to change the name and  
number, press {Edit}, then repeat  
from step 3.  
L Press and hold {CLEAR} to erase all  
characters or numbers.  
Example:  
Tom  
555-765-4321  
Edit Save  
K
L
22  
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Phonebook  
Calling someone in the  
phonebook  
Phonebook items can be searched for  
alphabetically by scrolling through the  
phonebook items.  
Editing items in the phonebook  
1 Press {Phonebook}, then press  
{Search}.  
2 Press {V} or {^} repeatedly to display  
the desired item.  
1 Press {Phonebook}.  
L For quick search, you can skip to step  
3 Press {Edit}.  
3.  
4 Edit the name if necessary. See the  
character table on page 22 for  
character entry.  
2 Press {Search}.  
0-9=Name search  
dB=Scroll list  
5 Press {Next}.  
6 Edit the phone number if necessary.  
3 Press {V} or {^} repeatedly to display  
the desired item.  
7 Press {Next}, then press {Save}.  
L To exit the phonebook, press {OFF}.  
4 Press {C}, {s}, or {Call}.  
Note:  
L To edit other items, repeat from step  
2.  
8 Press {OFF}.  
L To view a phone number over 16 digits  
long, follow steps 1 to 3, then press  
{Edit} and {Next}. Press {OFF} when  
finished.  
Erasing items in the phonebook  
1 Press {Phonebook}, then press  
{Search}.  
To search for a name by initial  
2 Press {V} or {^} repeatedly to display  
the desired item.  
1 Press {Phonebook}, then press  
{Search}.  
3 Press {CLEAR}.  
2 Press the dialing button ({0} to {9},  
{#}, or {*}) which corresponds to the  
first letter you are searching for (see the  
character table, page 22).  
4 Press {Yes}.  
L To cancel erasing, press {No}.  
L To erase other items, repeat from  
step 2.  
Example: “LISA”  
Press {5} repeatedly to display any  
name with the initial “L”.  
5 Press {OFF}.  
L If there is no item corresponding to  
the letter you selected, the next item  
will be displayed.  
3 Press {V} repeatedly to display the  
desired item.  
L To exit the phonebook, press {OFF}.  
L To dial the displayed number, press  
{C}, {s}, or {Call}.  
For assistance, please call 1-800-211-PANA (7262).  
23  
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Phonebook  
Chain dial feature  
Copying phonebook  
items (KX-TG2432 only)  
This feature allows you to dial phone  
numbers from the phonebook while you  
are on a call.  
Example: Using a long distance calling  
card  
You can copy one or all of the phonebook  
items of one handset to the phonebook of  
the other handset.  
1 Dial from the phonebook:  
1-800-012-3456 (Calling card access  
number).  
Important:  
L Make sure the destination handset is not  
in use.  
2 When prompted, dial from the  
phonebook:  
L Do not place your handset on the base  
unit or charger until copying has  
finished, otherwise copying will stop.  
1234 (Calling card PIN).  
3 When prompted, dial from the  
phonebook:  
L If an outside call is received during the  
phonebook copy, copying will stop. You  
will need to copy the item(s) later.  
1-555-012-3456 (the person you want  
to call).  
1 During an outside call, press  
{MENU}.  
Copying an item  
2 Press {1} to select “Phonebook”.  
1 Press {MENU}.  
3 Press {V} or {^} repeatedly to display  
2 Scroll to “Copy phonebook” by  
the desired item.  
pressing {V} or {^}, then press {>}.  
4 Press {Call}.  
3 Scroll to “Copy 1 item” by pressing  
L Repeat from step 1 to dial other  
{V} or {^}, then press {>}.  
numbers.  
4 Press {V} or {^} repeatedly to display  
Note:  
the desired item.  
L When storing a calling card access  
number and your PIN in the phonebook  
as one phonebook item, press {PAUSE}  
to add pauses after the number and PIN  
as necessary (page 20).  
L To search for the item by initial, see  
page 23.  
5 Press {Send}.  
L When the item has been copied,  
Complete” will be displayed.  
L If you have rotary or pulse service, you  
need to press {*} before pressing  
{MENU} in step 1 to change the dialing  
mode temporarily to tone.  
L The destination handset display will  
show “Phonebook Receiving”,  
then “Phonebook Received”.  
L To copy another item, repeat from  
step 4.  
6 Press {OFF}.  
24  
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Phonebook  
Copying all items  
1 Press {MENU}.  
2 Scroll to “Copy phonebook” by  
pressing {V} or {^}, then press {>}.  
3 Scroll to “Copy all items” by  
pressing {V} or {^}, then press {>}.  
L When all items have been copied,  
Complete” will be displayed.  
L The destination handset display will  
show “Phonebook Receiving”,  
then “Phonebook Received”.  
4 Press {OFF}.  
For assistance, please call 1-800-211-PANA (7262).  
25  
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Caller ID Service  
Call Waiting Caller ID display  
Using Caller ID service  
If you subscribe to both Caller ID and Call  
Waiting with Caller ID services, the 2nd  
caller’s information will be displayed after  
you hear a Call Waiting tone (page 21).  
This unit is Caller ID compatible. To use  
Caller ID features, you must subscribe to  
your telephone company’s Caller ID  
service.  
Example:  
BROWN,NANCY  
1-555-666-7777  
Flash -Waiting-  
K
Caller ID features  
When an outside call is being received, the  
calling party’s name or telephone number  
will be displayed.  
Caller information for the last 50 different  
callers will be logged in the caller list,  
allowing you to return missed calls. Caller  
information is stored by the most recent  
call to the oldest.  
Note:  
L Please contact your telephone company  
for details and availability of this service  
in your area.  
L When Caller ID information is received  
and it matches a phone number stored  
in the phonebook:  
– The stored name will be displayed and  
logged in the caller list. (Personalized  
name display)  
L While listening to a message recorded  
by the answering system, using the  
handset, you can call back the caller  
without having to dial the phone number  
(page 46).  
L If the unit cannot receive caller  
information, the following will be  
displayed:  
Out of area”: The caller dialed from  
an area which does not provide Caller ID  
service.  
Private caller”: The caller  
requested not to send caller information.  
Long distance”: The caller called  
you long distance.  
L If the unit is connected to a PBX system,  
caller information may not be received  
properly. Consult your PBX supplier.  
26  
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Caller ID Service  
Note:  
L You can also press {Rcvd calls} to  
enter the caller list.  
Caller list  
Caller information for the last 50 different  
callers will be logged in the caller list. You  
can use this list to return missed calls.  
L Calling back will not be possible if the  
caller information does not include a  
phone number.  
L Caller information includes caller names  
and phone numbers, the date and time  
of calls, and the number of times the  
caller called.  
L In some cases, you may have to edit the  
number before dialing. (For example,  
you may have to delete “1” and the area  
code.)  
L KX-TG2432 only:  
Missed calls  
Each handset has its own caller list. If  
you viewed the caller list or answered a  
call on one handset, the same  
information in the other handset will be  
displayed as “missed calls”.  
If a call is not answered, the unit treats the  
call as a missed call. The number of  
missed calls is shown on the handset  
display. This lets you know if you should  
view the caller list to see who called while  
you were out.  
Displayed symbols  
Example: Handset off the base unit or  
charger  
L If the same caller calls more than once, it  
will be displayed with the number (“×2”  
to “×9”). Only the date and time of the  
most recent call will be stored.  
10 missed calls  
Phone  
book  
Rcvd  
calls  
K
L
L A Q is displayed next to items which  
have already been viewed or answered  
on this handset.  
Note:  
L When the unit has new messages, “New  
message” will be displayed in place of  
missed calls”.  
Viewing the caller list and  
calling back  
1 Press {V} or {^} to enter the caller list.  
2 Press {V} to search from the most  
recent call, or press {^} to search from  
the oldest call.  
L The caller’s name and phone number  
are displayed alternately.  
Example:  
SMITH,JACK  
3:10P JUN.29  
1-555-333-4444  
3:10P JUN.29  
L To exit the caller list, press {OFF}.  
3 Press {C} or {s}.  
For assistance, please call 1-800-211-PANA (7262).  
27  
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Caller ID Service  
Note:  
Editing a caller’s phone number  
before calling back  
You can edit a phone number in the caller  
list by removing its area code and/or the  
long distance code “1”.  
L The handset can remember up to 4 area  
codes to be edited. Phone numbers from  
the 4 most recently edited area codes  
will be automatically edited.  
L This feature will not be activated until  
edited numbers are called back.  
1 Press {V} or {^} to enter the caller list.  
L If you move to another area, you can  
turn this feature off to erase previously  
edited area codes. To use this feature  
again, turn it on and reprogram the area  
codes you want to edit once again.  
2 Press {V} or {^} repeatedly to display  
the desired item.  
3 Press {Edit} repeatedly until the phone  
number is shown in the desired format.  
Each time you press {Edit}, the phone  
number will be rearranged into one of 3  
patterns.  
Storing caller information into  
the phonebook  
Items in the caller list can be stored into  
1 Local phone number  
each handset’s phonebook.  
Example:  
321-5555  
2 Area code – Local phone number  
Example:  
1 Press {V} or {^} to enter the caller list.  
555-321-5555  
2 Press {V} or {^} repeatedly to display  
the desired item.  
3 1 – Area code – Local phone  
L To edit the number, press {Edit}  
repeatedly until the number is shown  
in the desired format (see “Editing a  
caller’s phone number before calling  
back”, step 3).  
number  
Example:  
1-555-321-5555  
4 To return a call, press {C} or {s}.  
3 Press {Save}.  
Caller ID number auto edit feature  
Once you call back an edited number (see  
“Editing a caller’s phone number before  
calling back”), the unit can automatically  
edit other incoming phone numbers each  
time you receive a call.  
For example, you can use this feature to  
set the unit to ignore the area code of  
callers in your area code, so that you can  
call these local numbers using caller  
information without dialing the area code.  
To activate this feature, you must edit an  
item in the caller list (see “Editing a caller’s  
phone number before calling back”), then  
call that number. After that, calls from that  
caller’s area code will be edited  
L If there is no name information for the  
caller, “Enter name” will be  
displayed.  
1 Enter the name if necessary (see  
page 22, step 3).  
2 Press {Next}, then press {Save}.  
L To continue storing other items,  
repeat from step 2.  
4 Press {OFF} to exit.  
Note:  
L If the caller information does not include  
a phone number, you cannot store it in  
the phonebook.  
automatically.  
This feature can be turned on or off (page  
36). The default setting is ON.  
28  
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Caller ID Service  
Erasing caller information  
Erasing a selected item  
1 Press {V} or {^} to enter the caller list.  
2 Press {V} or {^} repeatedly to display  
the desired item.  
3 Press {CLEAR}.  
L To erase other items, repeat from  
step 2.  
L To exit the caller list, press {OFF}.  
Erasing all items  
Make sure that you have no missed calls.  
1 Press {V} or {^} to enter the caller list.  
2 Press {All erase}.  
L To cancel erasing, press {No}.  
3 Press {Yes}.  
For assistance, please call 1-800-211-PANA (7262).  
29  
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Intercom Features  
From the base unit to the handset  
Intercom  
1 Base unit:  
Intercom calls can be made between a  
handset and the base unit (and between 2  
handsets, KX-TG2432 only).  
Press {LOCATOR/INTERCOM}.  
L The handset will beep for 1 minute.  
L To stop paging, press {LOCATOR/  
INTERCOM}.  
Note:  
L If you have difficulty hearing the other  
party while using the speaker, decrease  
the speaker volume.  
2 Handset:  
Press {C}, {s}, or {INTERCOM} to  
answer the page.  
L If you receive a phone call while talking  
on the intercom, you will hear 2 tones  
(page 35). To answer the call, press  
{OFF}, then press {C} or {s}.  
3 Base unit:  
When the paged party answers, speak  
into the MIC.  
L You cannot change the ringer tone for  
intercom calls.  
4 Base unit:  
When finished talking, press  
{LOCATOR/INTERCOM}.  
For KX-TG2431 users  
Note:  
L You can locate a misplaced handset by  
paging it. (Handset locator)  
From the handset to the base unit  
1 Handset:  
Press {INTERCOM}.  
L The base unit will beep for 1 minute.  
L To stop paging, press {OFF}.  
2 Base unit:  
Press {LOCATOR/INTERCOM} to  
answer the page.  
3 Handset:  
When finished talking, press {OFF}.  
Note:  
L During an intercom call, the handset  
user can switch to the speaker by  
pressing {s}. To switch back to the  
receiver, press {C}.  
L To adjust the base unit’s speaker  
volume, press {>} or {<} repeatedly. 8  
levels (high to low) are available.  
30  
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Intercom Features  
From the base unit to a handset  
For KX-TG2432 users  
Call the desired unit by selecting the  
extension number, shown in the upper  
right of each handset’s display. The base  
unit’s extension number is 0.  
1 Base unit:  
Press {LOCATOR/INTERCOM 1} or  
{LOCATOR/INTERCOM 2}.  
L The handset will beep for 1 minute.  
L To confirm the handset’s extension  
number ([1]or [2]), place the handset  
on the base unit or charger.  
L To stop paging, press either  
{LOCATOR/INTERCOM 1} or  
{LOCATOR/INTERCOM 2}.  
L The base unit will display the paging or  
paged handset number (H1 or H2).  
2 Handset:  
Press {C}, {s}, or {INTERCOM} to  
answer the page.  
From the handset to the base unit  
1 Handset:  
3 Base unit:  
Press {INTERCOM}, then press {0}.  
When the paged party answers, speak  
into the MIC.  
L You can also select the base unit by  
pressing {V} or {^} then pressing  
{>}.  
L The base unit will ring for 1 minute.  
L To stop paging, press {OFF}.  
4 Base unit:  
When finished talking, press either  
{LOCATOR/INTERCOM 1} or  
{LOCATOR/INTERCOM 2}.  
2 Base unit:  
Note:  
Press either {LOCATOR/INTERCOM  
1} or {LOCATOR/INTERCOM 2} to  
answer the page.  
L You can locate a misplaced handset by  
paging it. (Handset locator)  
From one handset to the other handset  
Example: When handset 1 calls handset 2.  
3 Handset:  
When finished talking, press {OFF} or  
place the handset on the charger.  
1 Handset 1:  
Press {INTERCOM}, then press the  
other handset number {2}.  
Note:  
L During an intercom call, the handset  
user can switch to the speaker by  
pressing {s}. To switch back to the  
receiver, press {C}.  
L You can also select the handset by  
pressing {V} or {^} then pressing  
{>}.  
L The paged handset will beep for 1  
minute.  
L To adjust the base unit’s speaker  
volume, press {>} or {<} repeatedly. 8  
levels (high to low) are available.  
L To stop paging, press {OFF}.  
2 Handset 2:  
Press {C}, {s}, or {INTERCOM} to  
answer.  
3 When finished talking, press {OFF} or  
place the handset on the base unit or  
charger.  
For assistance, please call 1-800-211-PANA (7262).  
31  
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Intercom Features  
Transferring a call (KX-  
TG2432 only)  
Conference calls (KX-  
TG2432 only)  
Outside calls can be transferred from one  
handset to the other.  
A conference call allows 2 handsets to  
speak together with an outside party.  
1 During an outside call, press  
1 During an outside call, press  
{INTERCOM}.  
{INTERCOM}.  
L The call will be put on hold.  
L The call will be put on hold.  
2 To page the other handset, press  
2 To page the other handset, press  
{handset[1]} or {handset[2]}.  
{handset[1]} or {handset[2]}.  
3 Wait for the paged party to answer.  
3 When the paged party answers, press  
{Conf} on your handset to establish a  
conference call.  
L The paged handset user can answer  
by pressing {C}, {s}, or  
{INTERCOM}.  
L Conference” will be displayed.  
L If there is no answer, press {C} or  
{s} to return to the outside call.  
L To leave the conference, press  
{OFF}. The other 2 parties can  
continue the conversation.  
4 To complete the transfer, press {OFF}.  
Note:  
Transferring a call without speaking to  
the paged party  
L The outside call can be put on hold by  
pressing {HOLD} during a conference  
call. Communications between  
extensions are not suspended. Only the  
person who placed the call on hold can  
resume the conference by pressing  
{Conf}.  
1 During an outside call, press  
{INTERCOM}, then press  
{handset[1]} or {handset[2]}.  
2 Press {OFF}.  
L The outside call rings at the other  
handset.  
Note:  
L If the paged party does not answer the  
call, press {C} or {s} to return to the  
call. If not answered within 1 minute, the  
call will ring at your handset again. If you  
still do not answer the call within 4  
minutes, the call will be disconnected.  
32  
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Programmable Settings  
Guide to handset programming  
For your reference, a chart of all programmable functions is printed below. Details for each  
item can be found on the corresponding pages. To program, press {MENU}, press {V} or  
{^} to scroll through the menu, and press {>} or {Select} when the desired menu item or  
setting is displayed.  
Important:  
L Before programming, make sure the handset and base unit are not being used. The  
handset must be operated near the base unit and while off the base unit or charger.  
Main menu  
Sub-menu 1  
Sub-menu 2  
Page  
Message play  
Ringer setting  
page 45  
page 34  
page 35  
page 35  
page 16  
page 36  
Ringer volume  
Ringer tone  
Interrupt tone  
*3  
Date and time  
Voice enhancer  
*1  
*2  
Caller IQ  
View Info.?  
Get new Info.?  
Turn CIQ off?  
Copy 1 item  
Copy all items  
*4  
Copy phonebook  
page 24  
page 25  
page 39  
page 49  
page 49  
page 48  
page 50  
page 37  
page 38  
page 36  
page 36  
page 39  
page 37  
page 37  
page 38  
page 38  
page 37  
Customer support  
Initial setting  
*3  
Set answering  
Ring count  
*3  
Recording time  
*3  
Remote code  
Message alert  
LCD contrast  
Key tone  
Auto talk  
Caller ID edit  
Time adjustment  
Set tel line  
*3  
*3  
Set dial mode  
*3  
Set flash time  
*3  
Set line mode  
Registration  
Change language  
For assistance, please call 1-800-211-PANA (7262).  
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Programmable Settings  
*1 Can be used to activate Caller IQ. See  
the leaflet included with this unit for  
more information.  
Ringer settings  
*2 “Activate CIQ?” is displayed if you  
have not subscribed to openLCR  
service. “Turn CIQ on?” is displayed  
when Caller IQ is turned off. See the  
leaflet included with this unit for more  
information.  
Handset ringer volume  
4 levels (high/medium/low/off) are  
available. The default setting is HIGH.  
1 Press {MENU}.  
*3 If you program these settings using one  
of the handsets, you will not need to  
program the same item using the other  
handset (KX-TG2432 only).  
2 Scroll to “Ringer setting” by  
pressing {V} or {^}, then press {>}.  
Ringer setting  
*4 KX-TG2432 only.  
Note:  
3 Scroll to “Ringer volume” by pressing  
L To exit programming, press {OFF} at  
any time.  
{V} or {^}, then press {>}.  
L To go back to the previous menu, press  
{<} or {Back}, or press {>} or {Select}  
while “(Go back)” is displayed.  
Ringer volume  
4 Press {V} or {^} repeatedly to select  
the desired volume.  
Ringer volume  
Low |||||| High  
KBack dB SaveL  
L To turn the ringer off, press {V}  
repeatedly until “Off ?” is displayed.  
5 Press {Save}.  
Note:  
L When the ringer volume is set to off, the  
handset will display “Ringer off”, and  
will not ring for outside calls. The  
handset will ring at the low level for  
intercom calls.  
34  
For assistance, please call 1-800-211-PANA (7262).  
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Programmable Settings  
Handset interrupt tone  
Handset ringer tone  
You can change the ringer tone heard  
when an outside call is received. There are  
3 tones and 4 melodies. The default  
setting is “Tone 1”.  
This tone lets you know when you receive  
a call while you are on an intercom call  
(page 30).  
2” (default): The tone will sound 2 times.  
On”: The tone will sound for as long as the  
line rings.  
1 Press {MENU}.  
Off”: Turns this feature off.  
2 Scroll to “Ringer setting” by  
pressing {V} or {^}, then press {>}.  
1 Press {MENU}.  
2 Scroll to “Ringer setting” by  
Ringer setting  
pressing {V} or {^}, then press {>}.  
3 Scroll to “Ringer tone” by pressing  
3 Scroll to “Interrupt tone” by  
{V} or {^}, then press {>}.  
pressing {V} or {^}, then press {>}.  
4 Press {V} or {^} repeatedly to select  
Ringer tone  
the desired setting.  
5 Press {Save}, then press {OFF}.  
4 Press {V} or {^} repeatedly to select  
the desired setting.  
Ringer tone  
1=Tone 1  
KBack dB SaveL  
L You can also select the ringer tone by  
pressing {1} to {7}.  
L If the ringer volume has been turned  
off, the handset will not ring.  
5 Press {Save}, then press {OFF}.  
Note:  
L If you subscribe to a distinctive ring  
service (such as IDENTA-RING), select  
a tone (Tone 1 to 3). If you select a  
melody, you will not be able to  
distinguish lines by their ringers.  
L If you select one of the melody ringer  
patterns, the ringer will continue to  
sound for several seconds if:  
– the caller hangs up before you answer  
the call.  
– another person answers the call using  
another phone connected on the  
same line.  
For assistance, please call 1-800-211-PANA (7262).  
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Programmable Settings  
Caller ID edit  
Call options  
You can turn the Caller ID number auto  
edit feature (page 28) on or off. The default  
setting is ON.  
Auto talk  
When this feature is turned on, you can  
answer a call by lifting the handset off the  
base unit or charger without pressing  
{C}. The default setting is OFF.  
1 Press {MENU}.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
1 Press {MENU}.  
3 Scroll to “Caller ID edit” by  
pressing {V} or {^}, then press {>}.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
4 Press {V} or {^} repeatedly to select  
On” or “Off”.  
3 Scroll to “Auto talk” by pressing {V}  
or {^}, then press {>}.  
5 Press {Save}, then press {OFF}.  
4 Press {V} or {^} repeatedly to select  
On” or “Off”.  
5 Press {Save}, then press {OFF}.  
Note:  
L If you subscribe to Caller ID service and  
want to view the caller’s information on  
the handset display after lifting up the  
handset to answer a call, turn off this  
feature.  
Voice enhancer  
You can turn the voice enhancer feature on  
or off. The default setting is OFF.  
1 Press {MENU}.  
2 Scroll to “Voice enhancer” by  
pressing {V} or {^}, then press {>}.  
3 Press {V} or {^} repeatedly to select  
On” or “Off”.  
4 Press {Save}, then press {OFF}.  
L When turned on, “J” will be  
displayed.  
36  
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Programmable Settings  
Display options  
Telephone settings  
Handset LCD contrast  
Dialing mode  
You can adjust the handset display  
contrast. There are 6 levels. The default  
setting is level 3.  
If you cannot make calls, change this  
setting depending on your telephone line  
service.  
Tone” (default): For tone dial service.  
Pulse”: For rotary pulse dial service.  
1 Press {MENU}.  
2 Scroll to “Initial setting” by  
1 Press {MENU}.  
pressing {V} or {^}, then press {>}.  
2 Scroll to “Initial setting” by  
3 Scroll to “LCD contrast” by pressing  
pressing {V} or {^}, then press {>}.  
{V} or {^}, then press {>}.  
3 Scroll to “Set tel line” by pressing  
4 Press {V} or {^} repeatedly to select  
{V} or {^}, then press {>}.  
the desired setting.  
4 Scroll to “Set dial mode” by pressing  
5 Press {Save}, then press {OFF}.  
{V} or {^}, then press {>}.  
5 Press {V} or {^} repeatedly to select  
Display language  
You can select either “English” (default)  
the desired setting.  
or “Español” as the display language.  
6 Press {Save}, then press {OFF}.  
1 Press {MENU}.  
Flash time  
The flash time depends on your telephone  
exchange or host PBX.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
You can select: “90ms” (milliseconds),  
100ms”, “110ms”, “250ms”, “300ms”,  
400ms”, “600ms”, or “700ms” (default).  
3 Scroll to “Change language” by  
pressing {V} or {^}, then press {>}.  
4 Press {V} or {^} repeatedly to select  
1 Press {MENU}.  
the desired language.  
L You can also select by pressing  
{English} or {Español}.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
5 Press {Save} or {Salvar}, then press  
3 Scroll to “Set tel line” by pressing  
{OFF}.  
{V} or {^}, then press {>}.  
Note:  
4 Scroll to “Set flash time” by  
pressing {V} or {^}, then press {>}.  
L If you select a language you cannot  
read, press {MENU} {0} {8} {1} {Save}  
to change the display language to  
English.  
5 Press {V} or {^} repeatedly to select  
the desired setting.  
6 Press {Save}, then press {OFF}.  
For assistance, please call 1-800-211-PANA (7262).  
37  
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Programmable Settings  
Note:  
L The setting should stay at 700 ms unless  
pressing {Flash} fails to pick up the Call  
Waiting call.  
Other options  
Handset key tone  
L If the unit is connected via a PBX, certain  
PBX functions (call transferring, etc.)  
may not work correctly. Consult your  
PBX supplier for the correct setting.  
You can select whether or not key tones  
are heard when keys are pressed.  
Includes confirmation tones and error  
tones. The default setting is ON.  
Line mode  
1 Press {MENU}.  
The line mode is preset to “B” and  
generally should not be adjusted. If “Line  
in use” on the handset is not displayed  
properly, the line mode selection is  
incorrect. Set line mode to “A”.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
3 Scroll to “Key tone” by pressing {V} or  
{^}, then press {>}.  
1 Press {MENU}.  
4 Press {V} or {^} repeatedly to select  
On” or “Off”.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
5 Press {Save}, then press {OFF}.  
3 Scroll to “Set tel line” by pressing  
Re-registering the handset  
{V} or {^}, then press {>}.  
If “No link to base. Move closer  
to base, try again.” is displayed  
even when the handset is near the base  
unit, you may need to re-register the  
handset to the base unit.  
4 Scroll to “Set line mode” by pressing  
{V} or {^}, then press {>}.  
5 Press {V} or {^} repeatedly to select  
the desired setting.  
Important:  
6 Press {Save}, then press {OFF}.  
L Make sure the base unit is not being  
used.  
L Have the handset and base unit near  
each other when re-registering the  
handset.  
L KX-TG2432 only:  
Confirm the extension number of the  
handset which has lost the  
communication by placing the handset  
on the base unit or charger.  
If you re-register the handset using the  
other handset’s extension number [1]  
or [2], the other handset will not  
function.  
38  
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Programmable Settings  
1 Handset:  
Time adjustment (Caller ID  
subscribers only)  
Using this feature, the unit’s date and time  
setting will be automatically adjusted when  
caller information is received. To turn this  
feature on, select “Caller ID[auto]”  
(default). To turn off, select “Manual”.  
Press {MENU}.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
3 Scroll to “Registration” by pressing  
{V} or {^}, then press {>}.  
4 KX-TG2431 base unit:  
Press and hold {LOCATOR/  
INTERCOM} until the CHARGE  
indicator flashes.  
1 Press {MENU}.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
KX-TG2432 base unit:  
Press and hold the locator/handset  
button that corresponds to the handset  
you want to re-register ({LOCATOR/  
INTERCOM 1} or {LOCATOR/  
INTERCOM 2}) until the registering  
handset number (H1 or H2) is  
displayed.  
3 Scroll to “Time adjustment” by  
pressing {V} or {^}, then press {>}.  
4 Press {V} or {^} repeatedly to select  
Manual” or “Caller ID[auto]”.  
5 Press {Save}, then press {OFF}.  
L After the CHARGE indicator starts  
flashing, the rest of the procedure  
must be completed within 1 minute.  
Note:  
L To use this feature, set the date and time  
manually first (page 16).  
5 Handset:  
Customer support  
Press {OK}, then wait until the handset  
The handset can display the Internet  
address where you can download  
operating instructions for this product  
using your computer.  
beeps.  
L Registration is complete.  
1 Press {MENU}.  
2 Scroll to “Customer support” by  
pressing {V} or {^}, then press {>}.  
will be displayed.  
3 Press {OFF}.  
For assistance, please call 1-800-211-PANA (7262).  
39  
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Programmable Settings  
Programming via direct commands  
You can also program most features using “direct commands”—special codes that take  
you directly to the feature you wish to program and allow you to select the desired setting.  
There is no need to scroll through the unit’s menus.  
Details of each feature can be found on the corresponding pages.  
1 Press {MENU}.  
2 Enter the desired feature code (shown below).  
3 Enter the desired setting code (shown below).  
L This step may vary depending on the feature being programmed.  
4 Press {Save}.  
5 Press {OFF} to exit programming mode.  
Direct commands chart  
Feature  
Feature code  
Setting code  
Page  
Ringer volume  
{1} {1}  
{1}: Low {2}: Medium  
page 34  
{3}: High {0}: Off  
Ringer tone  
{1} {2}  
{1}{3}: Tone pattern 1–3  
page 35  
{4}{7}: Melody pattern 1–4  
Interrupt tone  
{1} {3}  
{2}  
{1}: On {2}: 2 times {0}: Off  
page 35  
page 45  
page 16  
page 36  
page 24  
Message play  
Date and time  
Voice enhancer  
Copy phonebook  
{4}  
Go to step 3 on page 16.  
{1}: On {0}: Off  
{5}  
{#} {1}  
Go to step 4 on page 24.  
*1  
(1 item)  
Copy phonebook  
(all items)  
{#} {2}  
page 25  
*1  
LCD contrast  
Key tone  
{0} {1}  
{0} {2}  
{0} {3}  
{0} {4}  
{1}{6}: Level 1–6  
{1}: On {0}: Off  
{1}: On {0}: Off  
{1}: On {0}: Off  
page 37  
page 38  
page 36  
page 36  
Auto talk  
Caller ID number auto  
edit  
Set dial mode  
Set flash time  
{0} {5} {1}  
{1}: Pulse {2}: Tone  
page 37  
page 37  
{0} {5} {2}  
{1}: 700 ms {2}: 600 ms  
{3}: 400 ms {4}: 300 ms  
{5}: 250 ms {6}: 110 ms  
{7}: 100 ms {8}: 90 ms  
40  
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Programmable Settings  
Feature  
Feature code  
{0} {5} {3}  
{0} {6} {1}  
Setting code  
Page  
Set line mode  
Ring count  
{1}: A {2}: B  
page 38  
page 49  
{2}{7}: 2–7 rings  
{0}: Toll saver  
Recording time  
{0} {6} {2}  
{1}: 1 minute  
page 49  
{2}: 2 minutes  
{3}: 3 minutes  
{0}: Greeting only  
Remote code  
{0} {6} {3}  
{0} {8}  
Go to step 5 on page 48.  
{1}: English {2}: Spanish  
{1}: On {0}: Off  
page 48  
page 37  
page 50  
page 39  
Change language  
Message alert  
Time adjustment  
{0} {#}  
{0} {9}  
{1}: Caller ID[auto]  
{0}: Manual  
Handset registration  
*1 KX-TG2432 only.  
Note:  
{0} {0}  
Go to step 4 on page 39.  
page 38  
L If you make a mistake or enter the wrong code, press {OFF} then start again by  
pressing {MENU}.  
For assistance, please call 1-800-211-PANA (7262).  
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Answering System Features  
Answering system  
Recording your greeting  
message  
The unit contains an answering system  
which can answer and record calls for you  
when you are unavailable to answer the  
phone.  
For details about memory capacity, see  
page 46.  
You can record your own greeting  
message (max. 2 minutes) that will be  
played when the answering system  
answers a call. If you do not record a  
greeting message, a pre-recorded  
greeting message will be used.  
Important:  
Sample greeting message: This is (your  
name). We are unable to answer the  
phone right now. Please leave a message  
after the beep. Thank you.”  
L Only 1 person can access the answering  
system (listen to messages, record a  
greeting message, etc.) at a time.  
L When callers leave messages, the unit  
records the day and time of each  
message. Make sure the date and time  
have been set (page 16).  
{GREETING REC}  
{GREETING CHECK}  
L You can select the caller’s recording  
time (page 49).  
{STOP}  
MIC  
1 Press {GREETING REC}.  
L The unit announces “To record  
greeting, press record again.”  
2 Within 10 seconds, press {GREETING  
REC} again.  
3 After the unit beeps, speak clearly  
about 20 cm (8 inches) away from the  
MIC.  
L The display will show the elapsed  
recording time.  
4 To stop recording, press {GREETING  
REC} or {STOP}.  
Note:  
L If the greeting message is less than 1  
second long, the unit beeps 6 times and  
announces, “Your greeting was not  
recorded. Record your greeting again.”  
42  
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Answering System Features  
To play back the greeting message  
Press {GREETING CHECK}.  
Turning the answering  
system on/off  
Erasing your greeting message  
Press {GREETING CHECK}, and then  
press {ERASE} while your greeting  
message is playing.  
ANSWER ON  
indicator  
L If you do not re-record your greeting  
message, the unit will use a pre-  
recorded greeting message.  
{ANSWER ON}  
{<}, {>}  
Pre-recorded greeting message  
If you do not record a greeting message,  
one of 2 pre-recorded messages will be  
played when a call is received depending  
on the caller’s recording time (page 49).  
Press {ANSWER ON}.  
L When the answering system is turned  
on, the ANSWER ON indicator lights  
and the unit announces “Answer set”  
and the day and time.  
– When the recording time is set to  
1min”, “2min”, or “3min”:  
Hello, we are not available now. Please  
leave your name and phone number  
after the beep. We will return your call.”  
L When the answering system is turned  
off, the ANSWER ON indicator turns off  
and the unit announces “Answer off”.  
– When the recording time is set to  
Greeting only”:  
Hello, we are not available now. Please  
call again. Thank you for your call.”  
To play back the pre-recorded greeting,  
press {GREETING CHECK}.  
Screening your calls  
While a caller is leaving a message, you  
can listen to the call through the base unit’s  
speaker. To adjust the speaker volume,  
press {>} or {<} repeatedly.  
You can answer the call by pressing {C}  
or {s}.  
To turn off the call screening feature  
Turn the base unit’s speaker volume off by  
pressing {<} until “0” is displayed.  
Note:  
L If you adjust the speaker volume while  
listening to messages or talking on the  
intercom, the speaker volume for call  
screening will be turned on again.  
For assistance, please call 1-800-211-PANA (7262).  
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Answering System Features  
Note:  
L The display shows the message number  
during playback.  
Listening to messages  
When new messages have been  
recorded:  
L During playback, the unit will announce  
the day and time that each message  
was recorded. (Voice time/day stamp)  
– The MESSAGE indicator on the base  
unit will flash.  
L At the end of the last message, the unit  
– The message indicator on the handset  
will flash slowly if the message alert  
feature is turned on (page 50).  
announces “End of final message”.  
To adjust the speaker volume  
9 levels (high to off) are available. Press  
{>} or {<} repeatedly while using the  
answering system.  
The base unit display will show the number  
of messages (old and new) recorded by  
the answering system.  
Example: The total number of recorded  
messages is 10.  
Repeating a message  
Press {<} while listening to the  
message.  
L If pressed within the first 5 seconds of a  
message, the previous message will be  
played.  
Listening to messages using  
the base unit  
Skipping a message  
Press {>} to play the next message.  
Pausing message playback  
Press {STOP}.  
L To resume playback, press  
{ERASE}  
{STOP}  
{MESSAGE}.  
L To stop playback completely, press  
{STOP} again.  
MESSAGE  
indicator  
{MESSAGE}  
Erasing a specific message  
Press {ERASE} while listening to the  
message you want to erase.  
{<}, {>}  
{<}, {>}  
Press {MESSAGE}.  
Erasing all messages  
L The unit will announce the number of  
new messages and will play back the  
new messages.  
1 Press {ERASE} while the base unit is  
not being used.  
L The unit will announce “To erase all  
messages, press ERASE again.”  
L When you have no new messages, the  
unit will announce “No new messages.  
All message playback”, and will play  
back all messages.  
2 Within 10 seconds, press {ERASE}  
again.  
L The unit will announce “No  
messages”.  
44  
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Answering System Features  
Note:  
L At the end of the last message, the unit  
announces “End of final message”.  
L Caller information for the erased  
messages will remain in the caller list.  
Voice guidance  
If you do not press any buttons after the  
last message is played back, the unit’s  
voice guidance starts. Operate the  
answering system by following the  
guidance as necessary.  
Listening to messages using  
the handset  
The unit will announce “Press 4 to play  
back new messages. Press 5 to play back  
all messages.”  
L You can press buttons for other  
playback options (see below) even if the  
voice guidance has started.  
{MENU}  
{Select}  
L If you do not press any button within 10  
seconds after the voice guidance, the  
handset returns to standby mode.  
{OFF}  
Answering system commands  
You can also operate the answering  
system by pressing dial keys.  
To use the following commands, press  
{MENU}, then press {Select} at  
Message play”.  
When new messages have been  
recorded, “New message” is displayed.  
1 Press {MENU}.  
Key  
Command  
2 Press {Select} at “Message play”.  
{1} or {<} Repeat message (during  
L The unit will announce the number of  
new messages, and will play back the  
new messages.  
*1  
playback)  
{2} or {>} Skip message (during  
playback)  
L To switch to the receiver and to listen  
to the messages with privacy, press  
{C}. You can switch back to the  
speaker by pressing {s}.  
L When you have no new messages,  
the unit will announce “No new  
messages. All message playback”,  
and will play back all messages.  
{4}  
{5}  
{8}  
{9}  
{0}  
Play new messages  
Play all messages  
Turn answering system on  
*2  
Stop playback  
Turn answering system off  
{CLEAR} Erase this message (during  
or {*}{4} playback)  
L After the last message is played  
back, the unit’s voice guidance starts.  
Follow the guidance as necessary.  
{*}{5}  
Erase all messages  
*1 If pressed within the first 5 seconds of a  
message, the previous message will be  
played.  
3 Press {OFF} when finished.  
Note:  
*2 To resume operation, press a command  
key within 15 seconds, or the voice  
guidance will start.  
L Adjust the speaker or receiver volume  
using {V} or {^}.  
For assistance, please call 1-800-211-PANA (7262).  
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Answering System Features  
Calling back (Caller ID subscribers  
only)  
Memory capacity  
If Caller ID information was received for  
the call, you can call the caller back while  
listening to a message.  
The total recording capacity (including  
your greeting message and caller  
messages) is about 15 minutes. A  
maximum of 64 messages (including a  
greeting message) can be recorded.  
Press {Call} during playback.  
Note:  
L If message memory becomes full:  
– “E” flashes on the base unit.  
– the ANSWER ON indicator flashes  
rapidly (if the answering system is  
turned on).  
L To edit the number before calling back,  
press {Edit} repeatedly to select the  
desired format (page 28), then press  
{Call}, {C}, or {s}.  
– the unit announces “Memory full”  
when operating the answering  
system.  
To record additional messages, erase  
unnecessary messages.  
L If less than 3 minutes of recording time is  
available, the unit will announce the  
remaining recording time when  
operating the answering system.  
L Messages are retained even if a power  
failure occurs. All messages are saved  
until you erase them. (Flash memory  
message backup)  
L The total recording capacity may be  
reduced by the calling party’s  
background noise.  
46  
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Answering System Features  
Voice guidance  
Remote operation  
During remote operation, the unit’s voice  
guidance will prompt you to press {1} to  
perform a specific operation, or press {2}  
to listen to more available operations.  
Operations are presented by voice  
guidance in the following order:  
Using a touch tone phone, you can call  
your phone number from outside and  
access the unit to listen to messages. The  
unit’s voice guidance will prompt you to  
press certain dial keys to perform different  
operations.  
– Play back all messages  
– Play back new messages  
– Record a message  
Important:  
L In order to operate the answering  
system remotely, you must first set a  
remote code (page 48). This code must  
be entered each time you operate the  
answering system remotely.  
– Erase all messages  
Note:  
L If you do not press any dial keys within  
10 seconds after a voice guidance  
prompt, the unit will announce, “Thank  
you for your call” then disconnect your  
call.  
Using the answering system  
remotely  
L If less than 3 minutes of recording time is  
available, the unit will announce the  
remaining recording time after the last  
message is played back.  
1 Dial your phone number from a touch  
tone phone.  
L If the ring count is set to “Toll  
saver” (page 49), the number of  
rings you hear will indicate whether or  
not you have new messages.  
L If the unit announces “Memory full”,  
erase unnecessary messages.  
Remote commands  
2 After the greeting message starts, enter  
You can press dial keys to access certain  
answering system functions without  
waiting for the voice guidance to prompt  
you.  
your remote code.  
L The unit will announce the number of  
new messages, and will play back the  
new messages.  
Key  
Remote command  
3 After 3 seconds, the voice guidance will  
start. Follow the voice guidance as  
necessary.  
{1}  
Repeat message (during  
*1  
playback)  
{2}  
Skip message (during  
playback)  
4 When finished, hang up.  
{4}  
{5}  
{9}  
{0}  
Play new messages  
Play all messages  
Note:  
L When you press a key, press firmly.  
L You can hang up at any time.  
L You can ignore the voice guidance and  
control the unit using remote  
commands.  
*2  
Stop  
Turn answering system off  
{*}{4} Erase this message (during  
playback)  
{*}{5} Erase all messages  
For assistance, please call 1-800-211-PANA (7262).  
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Answering System Features  
*1 If pushed within the first 5 seconds of a  
message, the previous message will be  
played.  
*2 To resume operation, enter a remote  
command within 15 seconds, or the  
voice guidance will start.  
Answering system  
settings  
Remote code  
A remote code must be entered when  
operating the answering system remotely.  
This code prevents unauthorized parties  
from listening to your messages remotely.  
Store any 2-digit number (00–99). The  
default setting is “11”.  
Turning on the answering system  
remotely  
If the answering system is off, you can turn  
it on remotely.  
1 Dial your phone number.  
1 Press {MENU}.  
2 Let the phone ring 15 times.  
L The unit will answer your call with the  
2 Scroll to “Initial setting” by  
greeting message.  
pressing {V} or {^}, then press {>}.  
L You can hang up, or if you call from a  
touch tone phone, you can enter your  
remote code and begin remote  
operation (page 47).  
3 Scroll to “Set answering” by pressing  
{V} or {^}, then press {>}.  
4 Scroll to “Remote code” by pressing  
{V} or {^}, then press {>}.  
Skipping the greeting message to leave  
a message  
You can leave a message just as any  
outside caller can. Call your phone  
number, then press {*} to skip the  
greeting message and record your  
message after the beep.  
5 Select the desired remote code by  
entering a 2-digit number (00–99).  
6 Press {Save}, then press {OFF}.  
Note:  
L To confirm the remote code, repeat  
steps 1 to 4. Press {OFF} when finished.  
48  
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Answering System Features  
Ring count  
Caller’s recording time  
You can change the number of times the  
phone rings before the unit answers calls.  
You can select “2”, “3”, “4” (default), “5”,  
6”, “7”, or “Toll saver”.  
Toll saver”: The unit answers on the  
2nd ring when new messages have been  
recorded, and on the 4th ring when there  
are no new messages. If you call your  
phone from outside to listen to new  
messages (page 47), you will know that  
there are no messages when the phone  
rings for the 3rd time. You can then hang  
up without being charged for the call.  
You can change the maximum message  
recording time allotted to each caller.  
1min”, “2min”, or “3min” (default): Caller  
messages are limited to 1 minute to 3  
minutes.  
Greeting only”: The unit plays the  
greeting message but does not record  
caller messages.  
1 Press {MENU}.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
3 Scroll to “Set answering” by pressing  
1 Press {MENU}.  
{V} or {^}, then press {>}.  
2 Scroll to “Initial setting” by  
4 Scroll to “Recording time” by  
pressing {V} or {^}, then press {>}.  
pressing {V} or {^}, then press {>}.  
3 Scroll to “Set answering” by pressing  
5 Press {V} or {^} repeatedly to select  
{V} or {^}, then press {>}.  
the desired setting.  
L You can also select the recording  
time by pressing {1} to {3}, or {0}  
(“Greeting only”).  
4 Scroll to “Ring count” by pressing {V}  
or {^}, then press {>}.  
5 Press {V} or {^} repeatedly to select  
6 Press {Save}, then press {OFF}.  
the desired setting.  
L You can also select the ring count by  
pressing {0} (“Toll saver”), or {2}  
to {7}.  
Note:  
L If message memory becomes full, the  
unit will automatically switch to the  
Greeting only” mode.  
6 Press {Save}, then press {OFF}.  
For assistance, please call 1-800-211-PANA (7262).  
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Answering System Features  
Message alert  
You can select whether or not the  
message indicator on the handset will  
flash when new messages have been  
recorded (page 44). The default setting is  
OFF.  
1 Press {MENU}.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
3 Scroll to “Message alert” by pressing  
{V} or {^}, then press {>}.  
4 Press {V} or {^} repeatedly to select  
On” or “Off”.  
5 Press {Save}, then press {OFF}.  
Note:  
L The message indicator will not flash for  
new messages while the handset is in  
use.  
L While message alert is on, battery  
operating time will be shortened (page  
12).  
50  
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Useful Information  
Belt clip  
Headset (optional)  
You can hang the handset on your belt or  
pocket using the included belt clip.  
Connecting an optional headset to the  
handset allows hands-free phone  
conversations. Please use only a  
Panasonic headset. See page 5 for  
compatible headsets and ordering  
information.  
To attach the belt clip  
To connect an optional headset to the  
handset  
To remove the belt clip  
While pressing the top of the clip (1), pull  
the right edge in the direction of the arrow  
(2).  
Headset jack  
2
1
L Model shown is KX-TCA86.  
Note:  
L To switch to the speakerphone, press  
{s}. To return to the headset, press  
{C}.  
For assistance, please call 1-800-211-PANA (7262).  
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Useful Information  
Wall mounting  
Base unit  
The base unit can be mounted on a wall phone plate.  
1 Connect the AC adaptor and the telephone line cord.  
To power  
outlet  
Fasten the AC adaptor cord.  
Hooks  
2 Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base  
unit.  
52  
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Useful Information  
3 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until  
it clicks into place.  
4 Connect the telephone line cord. Mount the unit, then slide it down.  
L Raise the antenna.  
To remove the wall mounting adaptor  
While pushing down the release levers (1), remove the adaptor (2).  
2
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Useful Information  
Charger unit (KX-TG2432 only)  
The charger can be wall mounted, as shown below.  
1 Connect the AC adaptor.  
2 Drive the screws (not included) into the wall using the wall mount template (see below).  
3 Mount the charger (1).  
4 Slide it down (2) and to the right (3) until it is secure.  
25.4 mm  
(1")  
1
2
3
Screws  
To power  
outlet  
54  
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Useful Information  
Error messages  
If the unit detects a problem, one of the following messages will be displayed on the  
handset.  
Display message  
Cause & solution  
*1  
Busy  
L The called handset is in use.  
L The handset you tried to copy phonebook items to is in  
*1  
use.  
L The handset you are calling is too far from the base  
*1  
unit.  
Error!!  
L When you tried to register the handset, the handset and  
the base unit could not link for some reason, such as  
interference from electrical appliances. Move the  
handset and the base unit away from the electrical  
appliances and try again.  
L The other handset tried to send phonebook items to you  
but there was an error. Have the other handset user re-  
*1  
send the items to you (page 24).  
---Incomplete---  
Phonebook full  
L When the phonebook item(s) was(were) sent to another  
handset, the handset’s phonebook memory was full  
and copying stopped. Press {OFF} to exit. Erase items  
from the other handset’s phonebook (page 23). When  
phonebook memory is available, you can copy all  
phonebook items (page 25) or individual items one by  
*1  
one (page 24).  
No link to base.  
Move closer to  
base, try again.  
L The handset has lost communication with the base unit.  
Move closer to the base unit, and try again.  
L Confirm that the base unit’s AC adaptor is plugged in.  
L Raise the base unit antenna.  
L The handset’s registration may have been canceled.  
Re-register the handset (page 38).  
Phonebook full  
No items stored  
L There is no space to store new items in the phonebook.  
Erase unnecessary items (page 23).  
L Your phonebook or redial list is empty.  
Please lift up and  
try again.  
L A handset button was pressed while the handset was  
on the base unit or charger. Lift the handset and press  
the button again.  
System is busy.  
Please try again  
later.  
L The handset has lost communication with the base unit.  
Move closer to the base unit and try again.  
*1  
L More than one unit is in use. Try again later.  
L Another user is listening to messages. Try again later.  
*1 KX-TG2432 only  
For assistance, please call 1-800-211-PANA (7262).  
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Useful Information  
Troubleshooting  
General use  
Problem  
Cause & solution  
The unit does not work.  
L Make sure that the battery is installed correctly (page  
10).  
L Check the connections (page 9).  
L Fully charge the battery (page 11).  
L Clean the charge contacts and charge again (page 11).  
L Unplug the base unit’s AC adaptor to reset the unit.  
Reconnect the adaptor and try again.  
L Re-install the battery (page 10) and fully charge it.  
The display shows “No  
link to base. Move  
closer to base, try  
again.” and an alarm  
tone sounds.  
L The handset is too far from the base unit. Move closer  
and try again.  
L Plug in the base unit’s AC adaptor.  
L Raise the base unit antenna.  
L If the above remedies do not solve the problem, the  
handset may have lost communication with the base  
unit. Register the handset again (page 38).  
I cannot hear a dial tone.  
L Confirm that the telephone line cord is connected (page  
9).  
L Disconnect the unit from the telephone line and connect  
a known working telephone. If the working telephone  
operates properly, contact our service personnel to  
have the unit repaired. If the working telephone does  
not operate properly, contact your telephone company.  
Programmable settings  
Problem  
Cause & solution  
I cannot program items.  
L Programming is not possible while the handset and  
base unit are being used.  
L Do not pause for over 1 minute while programming.  
L Move closer to the base unit.  
L While another user is listening to messages or the  
answering system is answering a call, you cannot  
program. Try again later.  
While programming, the  
handset starts to ring.  
L A call is being received. Answer the call and start again  
from the beginning after hanging up.  
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Useful Information  
Making/answering calls, Intercom  
Problem  
Cause & solution  
Static is heard, sound  
cuts in and out.  
L Move the handset and the base unit away from other  
electrical appliances.  
Interference from other  
electrical units.  
L Move closer to the base unit.  
L Raise the base unit antenna.  
L Turn on the clarity booster feature (page 20).  
L If your unit is connected to a telephone line with xDSL  
service, we recommend connecting a noise filter  
between the base unit and the telephone line jack.  
Contact your xDSL provider for details.  
The handset does not  
ring.  
L The ringer volume is turned off. Adjust it (page 34).  
I cannot make a call.  
L The dialing mode may be set incorrectly. Set the dial  
mode (page 37) to match the type of telephone service  
you have (tone or pulse).  
L If the base unit (including answering system) or the  
other handset is in use, you may not be able to make a  
call. Try again later.  
L While listening to messages using the handset, you  
cannot make a call. Exit by pressing {OFF}.  
I cannot redial by  
pressing {REDIAL}.  
L If the last number dialed was more than 48 digits long,  
the number will not be redialed correctly.  
L If you press {REDIAL} after you have started dialing,  
this button functions as the {PAUSE} button. To redial,  
do not dial any numbers before pressing {REDIAL}.  
I cannot have a  
conversation using the  
headset.  
L Make sure that an optional headset is connected  
properly (page 51).  
L If “SP-phone” is displayed on the handset, press {C}  
to switch to the headset.  
I cannot make long  
distance calls.  
L Make sure that you have long distance service.  
I cannot page the  
L The called handset is too far from the base unit.  
handset or base unit.  
L The called unit is in use. Try again later.  
Phonebook  
Problem  
Cause & solution  
I cannot store an item in  
the phonebook.  
L You cannot store an item in the phonebook while the  
handset is in talk, speakerphone or intercom mode, or  
while listening to messages.  
L Do not pause for over 1 minute while storing.  
For assistance, please call 1-800-211-PANA (7262).  
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Useful Information  
Problem  
Cause & solution  
While storing an item in  
the phonebook, the  
L A call is being received. Answer the call and start again  
from the beginning after hanging up.  
handset starts to ring.  
Copying stopped with an  
item displayed.  
L The destination handset may have lost communication  
with the base unit, or the destination handset user may  
have pressed {C} or {s}.  
The displayed phonebook item was not copied to the  
handset. Press {OFF}. Confirm that the destination  
handset is in standby mode (i.e., not in use) and try  
again.  
The display exits the  
phonebook while  
searching.  
L The handset automatically exits after 1 minute of  
inactivity.  
Caller ID  
Problem  
Cause & solution  
The handset does not  
display the caller’s name  
and/or phone number.  
L You have not subscribed to Caller ID service. Contact  
your telephone company to subscribe.  
L If your unit is connected to any additional telephone  
equipment such as Caller ID box or wireless telephone  
jack, disconnect the unit from the equipment and plug  
the unit directly into the wall jack.  
L If your unit is connected to a telephone line with xDSL  
service, we recommend connecting a noise filter  
between the base unit and the telephone line jack.  
Contact your xDSL provider for details.  
L The name display service may not be available in some  
areas. Contact your telephone company for details.  
L Other telephone equipment may be interfering with this  
unit. Disconnect the other equipment and try again.  
L The caller requested not to send caller information  
(page 26).  
L If a call is being transferred to you, the caller information  
will not be displayed.  
L Generally caller information is displayed from the 2nd  
ring.  
The caller list/incoming  
phone numbers are not  
edited automatically.  
L The Caller ID number auto edit feature is turned off.  
Turn it on and try again (page 36).  
L You need to call back the edited number to activate  
Caller ID number auto edit.  
I cannot dial the phone  
number edited in the  
caller list.  
L The phone number you dialed might have an incorrect  
edited pattern (for example, the long distance “1” or the  
area code is missing). Edit the phone number with  
another pattern (page 28).  
58  
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Useful Information  
Problem  
Cause & solution  
The display exits the  
L The handset automatically exits after 1 minute of  
caller list while searching.  
inactivity.  
Answering system  
Problem  
Cause & solution  
I cannot listen to  
messages from a remote  
location.  
L A touch tone phone is required for remote operation.  
L Press the remote code correctly and press each key  
firmly (page 47).  
L The answering system is off. Turn it on (page 48).  
The other party  
complains that they  
cannot leave a voice  
message.  
L The recording time is set to “Greeting only”. Select  
1min”, “2min”, or “3min” (page 49).  
L The memory is full. Erase unnecessary messages  
(page 44).  
E” flashes and the  
ANSWER ON indicator  
flashes rapidly. No new  
messages are recorded.  
L Message memory is full. Erase unnecessary messages  
(page 44).  
I cannot operate the  
answering system.  
L Someone is operating the answering system.  
L If someone is talking on a conference call, you cannot  
operate the answering system. Try again later.  
During message  
L A call is being received. Answer the call and start again  
playback, the unit rings  
and cancels playback.  
from the beginning after hanging up.  
The message indicator  
on the handset flashes  
slowly.  
L New messages have been recorded. Listen to the new  
messages (page 44) or turn the message alert off (page  
50).  
When you play back  
messages or turn on the  
answering system, the  
base unit and handset  
announce the day and  
time incorrectly.  
L Set the date and time again (page 16).  
For assistance, please call 1-800-211-PANA (7262).  
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Useful Information  
Battery charge  
Problem  
Cause & solution  
Recharge battery” is  
displayed, 7 flashes  
or the handset beeps  
intermittently.  
L Fully charge the battery (page 11).  
Charge for 6h” and  
8 are displayed and  
the handset does not  
work.  
L The battery has been discharged. Fully charge the  
battery (page 11).  
I charged the battery fully,  
but “Recharge  
battery” is still  
L Clean the charge contacts and charge again (page 11).  
L The battery may need to be replaced (page 12). If you  
install a new battery, fully charge it (page 11).  
displayed and/or 7  
continues to flash, or  
Charge for 6h” and  
8 are displayed.  
The CHARGE indicator  
does not go out after the  
battery has been  
charged.  
L This is normal.  
The handset display is  
blank.  
L Confirm that the battery is properly installed.  
L Fully charge the battery (page 11).  
Power failure  
Problem  
Cause & solution  
The unit will not function.  
L This product is not designed to make calls in the event  
of a power failure. We recommend connecting a  
standard telephone to the same telephone line in the  
event that emergency calls need to be made during a  
power failure (page 9).  
60  
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Useful Information  
Important information about subscription services  
In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first  
contact your telephone company and subscribe to the desired service.  
L For more information, contact your telephone company.  
If the Call Waiting Caller ID (CWID) feature does not function:  
L You may need to contact your telephone company to activate this specific service, even  
if you already subscribed to both Caller ID and Call Waiting with Caller ID services  
(CWID).  
If you subscribe to a flat-rate bundle service that includes Caller ID, Call Waiting,  
Voice Mail, and unlimited local/regional/long distance calls, please read the  
following:  
L To use the Voice Mail service provided by the telephone company rather than the unit’s  
answering system, turn off the answering system by pressing {ANSWER ON} on the  
base unit.  
This unit does not have an indicator to indicate if there are new messages in your  
mailbox service.  
L To use this unit’s answering system rather than the Voice Mail service provided by your  
telephone company, please contact your telephone company to deactivate your Voice  
Mail service.  
If the telephone company cannot do this, set this unit’s “Ring count” setting so that  
this unit’s answering system answers calls before the telephone company’s Voice Mail  
service tries to answer your calls. It is necessary to check the ring count required to  
activate the Voice Mail service provided by your telephone company before changing  
this setting.  
Example: To set the ring count to “2”, see page 41.  
For assistance, please call 1-800-211-PANA (7262).  
61  
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Useful Information  
FCC and other information  
This equipment complies with Part 68 of  
the FCC rules and the requirements  
adopted by the ACTA. On the bottom of  
this equipment is a label that contains,  
among other information, a product  
identifier in the format US:ACJ----------.  
If requested, this number must be  
provided to the telephone company.  
L Registration No  
notify the customer as soon as possible.  
Also, you will be advised of your right to  
file a complaint with the FCC if you  
believe it is necessary.  
The telephone company may make  
changes in its facilities, equipment,  
operations or procedures that could  
affect the operation of the equipment. If  
this happens the telephone company will  
provide advance notice in order for you  
to make necessary modifications to  
maintain uninterrupted service.  
............(found on the bottom of the unit)  
L Ringer Equivalence No.  
(REN).......0.1B  
A plug and jack used to connect this  
equipment to the premises wiring and  
telephone network must comply with the  
applicable FCC Part 68 rules and  
requirements adopted by the ACTA. A  
compliant telephone cord and modular  
plug is provided with this product. It is  
designed to be connected to a  
If trouble is experienced with this  
equipment, for repair or warranty  
information, please contact a Factory  
Servicenter or other Authorized Servicer.  
If the equipment is causing harm to the  
telephone network, the telephone  
company may request that you  
disconnect the equipment until the  
problem is resolved.  
compatible modular jack that is also  
compliant.  
The REN is used to determine the  
number of devices that may be  
Connection to party line service is  
subject to state tariffs. Contact the state  
public utility commission, public service  
commission or corporation commission  
for information.  
connected to a telephone line. Excessive  
RENs on a telephone line may result in  
the devices not ringing in response to an  
incoming call. In most but not all areas,  
the sum of RENs should not exceed five  
(5.0). To be certain of the number of  
devices that may be connected to a line,  
as determined by the total RENs, contact  
the local telephone company. For  
products approved after July 23, 2001,  
the REN for this product is part of the  
product identifier that has the format  
US:AAAEQ##TXXXX. The digits  
If your home has specially wired alarm  
equipment connected to the telephone  
line, ensure the installation of this  
equipment does not disable your alarm  
equipment. If you have questions about  
what will disable alarm equipment,  
consult your telephone company or a  
qualified installer.  
represented by ## are the REN without a  
decimal point (e.g., 03 is a REN of 0.3).  
This equipment is hearing aid compatible  
as defined by the FCC in 47 CFR  
Section 68.316.  
If this equipment causes harm to the  
telephone network, the telephone  
company will notify you in advance that  
temporary discontinuance of service may  
be required. But if advance notice isn’t  
practical, the telephone company will  
62  
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Useful Information  
When you hold the phone to your ear,  
noise might be heard in your Hearing Aid.  
Some Hearing Aids are not adequately  
shielded from external RF (radio  
frequency) energy. If noise occurs, use  
an optional headset accessory or the  
speakerphone option (if applicable) when  
using this phone. Consult with your  
audiologist or Hearing Aid manufacturer  
about the availability of Hearing Aids  
which provide adequate shielding to RF  
energy commonly emitted by digital  
devices.  
CAUTION:  
Any changes or modifications not  
expressly approved by the party  
responsible for compliance could void  
the user’s authority to operate this  
device.  
NOTE:  
This equipment has been tested and  
found to comply with the limits for a  
Class B digital device, pursuant to Part  
15 of the FCC Rules. These limits are  
designed to provide reasonable  
protection against harmful interference in  
a residential installation. This equipment  
generates, uses, and can radiate radio  
frequency energy and, if not installed and  
used in accordance with the instructions,  
may cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur  
in a particular installation. If this  
equipment does cause harmful  
interference to radio or television  
reception, which can be determined by  
turning the equipment off and on, the  
user is encouraged to try to correct the  
interference by one or more of the  
following measures:  
WHEN PROGRAMMING EMERGENCY  
NUMBERS AND(OR) MAKING TEST  
CALLS TO EMERGENCY NUMBERS:  
1) Remain on the line and briefly explain  
to the dispatcher the reason for the  
call.  
2) Perform such activities in the off-peak  
hours, such as early morning or late  
evenings.  
The software contained in this equipment  
to allow user access to the network must  
be upgraded to recognize newly  
established network area codes and  
exchange codes as they are placed into  
service.  
Reorient or relocate the receiving  
antenna.  
Failure to upgrade the premises systems  
or peripheral equipment to recognize the  
new codes as they are established will  
restrict the customer and the customer's  
employees from gaining access to the  
network and to these codes.  
Increase the separation between the  
equipment and receiver.  
Connect the equipment into an outlet  
on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced  
radio/TV technician for help.  
This device complies with Part 15 of the  
FCC Rules. Operation is subject to the  
following two conditions:  
(1) This device may not cause harmful  
interference, and (2) this device must  
accept any interference received,  
including interference that may cause  
undesired operation.  
Some cordless telephones operate at  
frequencies that may cause interference  
to nearby TVs and VCRs. To minimize or  
prevent such interference, the base of  
the cordless telephone should not be  
placed near or on top of a TV or VCR. If  
interference is experienced, move the  
cordless telephone further away from the  
TV or VCR. This will often reduce, or  
eliminate, interference.  
Privacy of communications may not be  
ensured when using this phone.  
For assistance, please call 1-800-211-PANA (7262).  
63  
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Useful Information  
FCC RF Exposure Warning:  
This product complies with FCC radiation  
exposure limits set forth for an  
openLCR service for the  
Caller IQ feature  
uncontrolled environment. To comply  
with FCC RF exposure requirements the  
base unit must be installed and operated  
with its antenna located 20 cm or more  
between antenna and all person’s body  
(excluding extremities of hands, wrist  
and feet). The handset unit may be  
carried and operated with only the  
specific provided belt-clip. Other non-  
tested belt-clips or similar body-worn  
accessories may not comply and must  
be avoided. The base and handset units  
must not be co-located or operated in  
conjunction with any other antenna or  
transmitter.  
This unit is compatible with service  
provided by openLCR.  
Important:  
See the leaflet included with this unit for  
more information.  
L If you have any questions regarding  
the openLCR service, visit  
at 1-866-openLCR (1-866-673-6527).  
L NEITHER PANASONIC  
COMMUNICATIONS CO., LTD. NOR  
PANASONIC CORPORATION OF  
NORTH AMERICA IS IN ANY WAY  
AFFILIATED WITH, OR  
RESPONSIBLE FOR THE ACTS OR  
OMISSIONS OF, OPENLCR.COM, INC.  
NEITHER PANASONIC  
COMMUNICATIONS CO., LTD. NOR  
PANASONIC CORPORATION OF  
NORTH AMERICA NOR ANY OF  
THEIR EMPLOYEES OR AFFILIATES  
OR CUSTOMERS MAKE ANY  
WARRANTIES OR  
REPRESENTATIONS, EITHER  
EXPRESS OR IMPLIED, TO ANY  
CUSTOMER OR ANY OTHER THIRD  
PARTY WITH RESPECT TO ANY OF  
THE SERVICES PROVIDED BY  
OPENLCR.COM, INC., NOR ASSUME  
NOR CREATE ANY OTHER  
OBLIGATION OF ANY KIND ON  
BEHALF OF OPENLCR.COM, INC.  
L The Caller IQ service can only be  
activated after registering with openLCR  
information regarding the openLCR  
service is available on the Internet at  
64  
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Useful Information  
Charger unit (KX-TG2432 only)  
Technical information  
Operating environment:  
5 °C – 40 °C (41 °F – 104 °F)  
Base unit  
Dimensions:  
Approx. height 65 mm x width 85 mm x  
depth 95 mm (2 / " x 3 / " x 3 / ")  
Operating environment:  
5 °C – 40 °C (41 °F – 104 °F)  
9
11  
3
16  
32  
4
Frequency:  
2.4 GHz – 2.48 GHz  
Mass (Weight):  
Approx. 97 g (0.21 lb.)  
Dimensions:  
Approx. height 125 mm x width 140 mm x  
depth 135 mm (4  
Power consumption:  
Standby: Approx. 1.0 W  
Maximum: Approx. 3.0 W  
29  
1
5
/
" x 5 / " x 5 / ")  
32 16  
2
Mass (Weight):  
Approx. 312 g (0.69 lb.)  
Power supply:  
AC adaptor (120 V AC, 60 Hz)  
Power consumption:  
Standby: Approx. 2.7 W  
Maximum: Approx. 5.0 W  
Note:  
L Design and specifications are subject to  
change without notice.  
Power supply:  
AC adaptor (120 V AC, 60 Hz)  
L The illustrations in these instructions  
may vary slightly from the actual  
product.  
Handset  
Operating environment:  
5 °C – 40 °C (41 °F – 104 °F)  
Frequency:  
2.4 GHz – 2.48 GHz  
Dimensions:  
Approx. height 167 mm x width 48 mm x  
9
7
7
depth 31 mm (6 / " x 1 / " x 1 / ")  
16  
8
32  
Mass (Weight):  
Approx. 107 g (0.24 lb.)  
Power supply:  
Ni-MH battery (2.4 V, 830 mAh)  
Security codes:  
1,000,000  
For assistance, please call 1-800-211-PANA (7262).  
65  
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Useful Information  
Warranty  
PANASONIC CONSUMER  
ELECTRONICS COMPANY, DIVISION  
OF PANASONIC CORPORATION OF  
NORTH AMERICA  
PANASONIC PUERTO RICO, INC.  
San Gabriel Industrial Park,  
Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
One Panasonic Way,  
Secaucus, New Jersey 07094  
Panasonic Telephone Limited Warranty  
Limited Warranty Coverage  
If your telephone (identified in your Operating Instructions) does not work properly  
because of a defect in materials or workmanship, Panasonic Consumer Electronics  
Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”)  
will, for the length of the period indicated on the chart below, which starts with the  
date of original purchase (“Limited Warranty period”), at its option either (a) repair  
your product with new or refurbished parts, or (b) replace it with a new or a  
refurbished product. The decision to repair or replace will be made by the  
warrantor.  
Parts  
One (1) Year  
Labor  
One (1) Year  
During the “Labor” Limited Warranty period there will be no charge for labor. During  
the “Parts” Limited Warranty period, there will be no charge for parts. You must  
mail-in your product during the Limited Warranty period. This Limited Warranty  
excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet).  
This Limited Warranty only applies to products purchased and serviced in the  
United States or Puerto Rico. This Limited Warranty is extended only to the original  
purchaser and only covers products purchased as new. A purchase receipt or other  
proof of the original purchase date is required for warranty service.  
To obtain service in the USA please contact:  
Panasonic Services Company, Panasonic Plus Department  
20421 84th Avenue South  
Kent, WA 98032  
Tel: 1-800-833-9626 Fax: 1-800-237-9080  
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or  
fax (787)-768-2910.  
For Limited Warranty service for headsets if a headset is included with this product  
please call Panasonic Plus Department at 1-800-833-9626.  
When shipping the unit carefully pack, include all accessories, and send it prepaid,  
adequately insured and preferably in the original carton. Include a letter detailing  
the complaint, a return address and a day time phone number where you can be  
reached.  
For assistance, please call 1-800-211-PANA (7262).  
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Useful Information  
Limited Warranty Limits And Exclusions  
This Limited Warranty ONLY COVERS failures due to defects in materials or  
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.  
The Limited Warranty ALSO DOES NOT COVER damages which occurred in  
shipment, or failures which are caused by products not supplied by the warrantor,  
or failures which result from accidents, misuse, abuse, neglect, mishandling,  
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of  
consumer controls, improper maintenance, power line surge, lightning damage,  
modification, introduction of sand, humidity or liquids, commercial use such as  
hotel, office, restaurant, or other business or rental use of the product, or service by  
anyone other than a Factory Servicenter or other Authorized Servicer, or damage  
that is attributable to acts of God.  
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER  
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR  
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE  
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED  
WARRANTY. (As examples, this excludes damages for lost time, lost calls or  
messages, cost of having someone remove or re-install an installed unit if  
applicable, travel to and from the servicer. The items listed are not exclusive, but  
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,  
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE  
PERIOD OF THE LIMITED WARRANTY.  
Some states do not allow the exclusion or limitation of incidental or consequential  
damages, or limitations on how long an implied warranty lasts, so the exclusions  
may not apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other  
rights which vary from state to state. If a problem with this product develops during  
or after the Limited Warranty period, you may contact your dealer or Servicenter. If  
the problem is not handled to your satisfaction, then write to the warrantor’s  
Consumer Affairs Department at the addresses listed for the warrantor.  
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED  
WARRANTY, ARE YOUR RESPONSIBILITY.  
68  
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Useful Information  
Customer services  
Customer Services Directory  
Obtain Product Information and Operating Assistance; locate your nearest  
Dealer or Servicenter; purchase Parts and Accessories; or make Customer  
Service and Literature requests by visiting our Web Site at:  
or, contact us via the web at:  
You may also contact us directly at: 1-800-211-PANA (7262),  
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.  
TTY users (hearing or speech impaired users) can call 1-877-833-8855.  
Accessory Purchases  
Purchase Parts, Accessories and Instruction Books online for all  
Panasonic Products by visiting our Web Site at:  
or, send your request by E-mail to:  
You may also contact us directly at:  
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)  
(Monday - Friday 9 am to 8 pm, EST.)  
Panasonic Services Company  
20421 84th Avenue South, Kent, WA 98032  
(We Accept Visa, MasterCard, Discover Card, American Express, and  
Personal Checks)  
TTY users (hearing or speech impaired users) can call 1-866-605-1277.  
Service in Puerto Rico  
Panasonic Puerto Rico, Inc.  
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
Phone (787)750-4300, Fax (787)768-2910  
For assistance, please call 1-800-211-PANA (7262).  
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Index  
Flash button: 20  
Flash time: 37  
Function menu  
Direct commands: 40  
Table: 33  
Index  
A Accessories: 5  
Answering calls: 18  
Answering system: 42  
Auto talk: 18, 36  
G Greeting message: 42  
H Handset locator: 30, 31  
Headset, optional: 51  
Hold: 19  
B Backlit display: 15  
Backlit handset keypad: 15  
Base unit location: 8  
Battery  
I
Installation  
AC adaptor: 9  
Base unit: 9  
Charge: 11  
Installation: 10  
Performance: 12  
Replacement: 12  
Strength: 11  
Charger unit: 9  
Telephone line cord: 9  
Intercom  
Call: 30  
Paging: 30  
Belt clip: 51  
C Caller ID edit: 36  
Caller ID number auto edit: 28  
Caller ID service: 26  
Caller list  
Interrupt tone: 35  
K Key tone: 38  
L
LCD contrast: 37  
Line mode: 38  
Listening to messages  
Base unit: 44  
Handset: 45  
Touch tone phone: 47  
Calling back: 27  
Editing: 28  
Erasing: 29  
Storing: 28  
Viewing: 27  
Call screening: 43  
Call share: 20  
Call Waiting Caller ID: 26  
Call waiting tone: 21  
Chain dial: 24  
Clarity booster: 20  
Conf (Conference): 32  
Conference calls: 32  
Controls: 13  
M Making calls: 17  
Memory capacity: 46  
Message alert: 50  
Microphone  
Base unit: 30, 42  
Handset: 17  
Mute: 19  
N Navigator key: 14  
Noise: 8  
P
Pause: 20  
Phonebook  
Copy phonebook: 24, 25  
Customer support: 39  
Adding: 22  
Calling: 23  
Copying: 24, 25  
Editing: 23  
Erasing: 23  
D Date and time: 16  
Dialing mode: 37  
Display  
Base unit: 15  
Handset: 15  
Display language: 37  
Names: 22  
Power failure: 10, 16, 60  
Pulse service: 21  
E
Erasing all messages: 44, 45, 47  
Erasing a message: 44, 45, 47  
Error messages: 55  
R Recording time: 49  
Redial: 17  
Extension number: 31  
Redial list: 18  
F
FCC and other information: 62  
70  
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Index  
Registration: 38  
Remote code: 48  
Remote operation: 47  
Ring count: 49  
Ringer  
Tone: 35  
Volume: 34  
Ringer off: 18, 34  
Rotary service, tone dialing: 21  
S
T
Safety instructions: 6  
Soft keys: 15  
SP-phone: 17  
Technical information: 65  
Time adjustment: 39  
Toll saver: 49  
Transferring a call: 32  
Troubleshooting  
Answering system: 59  
Battery charge: 60  
Caller ID: 58  
General use: 56  
Making/answering calls, Intercom:  
57  
Phonebook: 57  
Power failure: 60  
Programmable settings: 56  
TTY: 5  
V
VE (voice enhancer): 19  
Voice enhancer: 19, 36  
Voice guidance: 45, 47  
Volume control  
Base unit: 44  
Handset receiver: 17  
Handset speaker: 17  
W Wall mounting  
Base unit: 52  
Charger unit: 54  
Warranty: 67  
For assistance, please call 1-800-211-PANA (7262).  
71  
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If you need assistance with setup or operation;  
3 Call us at: 1-800-211-PANA (7262) or 1-800-833-9626  
TTY users (hearing or speech impaired users) can call 1-877-833-8855.  
When you ship the product;  
L Carefully pack your unit, preferably in the original carton.  
L Attach a letter, detailing the symptom, to the outside of the carton.  
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and  
adequately insured.  
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to  
executive or regional sales offices. These locations do not repair consumer products.  
Copyright:  
This material is copyrighted by Panasonic Communications Co., Ltd., and may be  
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited  
without the written consent of Panasonic Communications Co., Ltd.  
© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.  
Panasonic Consumer Electronics Company,  
Division of Panasonic Corporation of North America  
One Panasonic Way, Secaucus, New Jersey 07094  
Panasonic Puerto Rico, Inc.  
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
Printed in U.S.A.  
PQQX14383YB DA1104SY2015  
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