Oricom Cordless Telephone M5500 Series User Manual

bringing people together  
Oricom M5500 Series  
Cordless phone with integrated corded  
phone and Answering system  
USER GUIDE  
Keep this user guide for  
future reference.  
WARNING  
!
DO NOT USE STANDARD/ALKALINE BATTERIES IN THIS PRODUCT, AS  
THERE IS A RISK OF EXPLOSION AND/OR INJURY.  
USE ONLY Ni-MH RECHARGEABLE BATTERIESAS SPECIFICED IN THIS  
USER GUIDE. CONTACT ORICOM FOR REPLACEMENT BATTERIES.  
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CONTENTS  
CONTENTS  
WARNINGS AND SAFETY INFORMATION ………………………………… 4  
Getting Started ………………………………………………………………… 5  
Pack contents …………………………… 5  
Purchasing additional handsets…… 5  
Installation and Charger ……………… 6  
Your cordless handset ………………… 7  
Understanding the cordless handset  
display ………………………………… 8  
Your M5500 base unit…………………… 9  
Understanding the base unit display 10  
Basic Operation ………………………………………………………………… 11  
Recall function when connected to a  
PABX ……………………………… 13  
Pause feature when using on a PABX 14  
Group listening (with base unit) …… 14  
Switching between Handset / Speaker  
mode (with base unit) …………… 14  
Handsfree mode (with cordless  
During standby ……………………… 11  
Cordless handset's LCD display…… 11  
Base unit’s LCD display …………… 11  
Answering an incoming call………… 11  
With cordless handset ……………… 11  
With base unit ……………………… 11  
Making an external call ……………… 12  
With cordless handset ……………… 12  
With base unit ……………………… 12  
Mute feature …………………………… 12  
With cordless handset ……………… 12  
With base unit ……………………… 12  
Recall feature ………………………… 13  
Call waiting…………………………… 13  
Take two different calls at the same  
handset)……………………………… 15  
Volume adjustment (with base unit) 15  
Speaker volume control …………… 15  
Handset volume control …………… 15  
Ringer volume control ……………… 15  
Direct Memories ……………………… 16  
How to enter names ………………… 16  
Store new records…………………… 16  
Edit / Dial / Delete stored records … 17  
Key lock……………………………… 17  
time ………………………………… 13  
Caller ID Operation …………………………………………………………… 18  
With cordless handset ……………… 18  
Review Caller ID records …………… 18  
1
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CONTENTS  
With base unit ……………………… 18  
Delete one or all CID record(s) …… 20  
With cordless handset ……………… 20  
With base unit ……………………… 20  
Withheld Call ………………………… 21  
Message Waiting ……………………… 21  
Dial a CID number …………………… 19  
Store a CID number ………………… 19  
With cordless handset ……………… 19  
With base unit ……………………… 19  
LNR Function (Last Number Redial)……………………………………… 22  
With cordless handset ……………… 23  
Delete last number dialled ………… 23  
With cordless handset ……………… 23  
Redial the last number ……………… 22  
With cordless handset ……………… 22  
With base unit ……………………… 22  
Store the last number dialled ……… 23  
Phonebook ……………………………………………………………………… 24  
With base unit ……………………… 26  
Delete one record …………………… 27  
With cordless handset ……………… 27  
With base unit ……………………… 27  
Delete all records ( with base unit ) 27  
Add new records…………………… 24  
With cordless handset ……………… 24  
With base unit ……………………… 24  
Review / Edit / Dial stored Phonebook  
records ……………………………… 25  
With cordless handset ……………… 25  
Menu Setup ……………………………………………………………………… 28  
Key lock……………………………… 28  
Audio settings ………………………… 28  
Ringer melody setting ……………… 29  
Ringer loudness setting …………… 29  
Key tone setting……………………… 29  
Answering system (TAD) settings … 29  
Answering mode setting …………… 30  
TAD rings setting …………………… 30  
TAD PIN setting…………………… 30  
Call screen mode setting………… 30  
PABX settings ………………………… 31  
Key lock's PIN ……………………… 31  
Prefix number setting ……………… 31  
Prefix setting ………………………… 31  
General settings ……………………… 32  
Contrast setting ……………………… 32  
Language setting …………………… 32  
Date / Time setting ………………… 32  
Reset ………………………………… 32  
2
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CONTENTS  
Cordless Handset Operation ………………………………………………… 33  
Conference calls …………………… 35  
Cordless handset keypad lock …… 36  
Registration …………………………… 36  
Register new handsets on the M5500  
Handset ringer adjustment ………… 33  
Handset ringer melody…………… 33  
Handset ringer volume…………… 33  
Handset ringer On / Off …………… 33  
Multi-handset Operation …………… 34  
Intercom function …………………… 34  
Call transfer between cordless  
base ………………………………… 36  
Remove handsets………………… 37  
Language setting …………………… 37  
Handset name ………………………… 38  
Reset …………………………………… 38  
handsets …………………………… 35  
Transfer a speakerphone call from the  
base unit to the cordless handset 35  
Answering Machine Operation ……………………………………………… 39  
Play ICM…………………………… 41  
Memo …………………………………… 42  
Record memo ……………………… 42  
Play memo …………………………… 42  
Delete messages…………………… 42  
Delete one message………………… 42  
Delete all messages ………………… 43  
Memory full …………………………… 43  
Answering machine On / Off ……… 39  
OGM (Outgoing Messages) ………… 39  
OGM setting ………………………… 39  
Record OGM ………………………… 40  
Play OGM …………………………… 40  
Delete OGM ………………………… 40  
OGM play to line …………………… 40  
ICM (Incoming Messages) ………… 41  
Record ICM ………………………… 41  
Advanced Answering System………………………………………………… 44  
Remote control ……………………… 44  
Access the answering machine  
Call screening ………………………… 45  
Toll saver ……………………………… 45  
Remote turn-on ……………………… 45  
Cordless handset detection……… 45  
remotely …………………………… 44  
Remote operation keys …………… 44  
Appendix ………………………………………………………………………… 46  
Troubleshooting ……………………… 46  
Product Specifications ……………… 47  
Notes for Operation in NEW ZEALAND 48  
REN (RN for New Zealand) ………… 48  
Caller ID ………………………………… 48  
Warranty Information ………………… 49  
3
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WARNINGS AND SAFETY INFORMATION  
WARNINGS AND SAFETY INFORMATION  
Avoid exposure of this telephone to moisture  
or liquid.  
To prevent electric shock, do not open the  
handset or base cabinet.  
Avoid metallic contact (e.g. metal clips, keys)  
between the battery contacts and charging  
conductors.  
interference in the form of a humming noise.  
Your phone can interfere with electrical  
equipment such as answering machines, TV  
and radio sets, clock radios and computers if  
placed too close. It is recommended that you  
position the base unit at least one metre from  
such appliances.  
There is a slight chance that the telephone  
could be damaged by an electrical storm. It is  
recommended that users unplug the phone  
from the mains supply and telephone socket  
during a storm.  
Do not use the handset in an explosive hazard  
area such as where there is gas leaking.  
Follow the local regulations regarding the  
disposal of your packing materials, exhausted  
batteriesandusedphone. Whereverpossible,  
recycle those materials.  
We advise that this phone should not be used  
near intensive care medical equipment or by  
persons with pacemakers.  
Clean with a dry, soft, lint-free cloth. Never  
use cleaning agents, particularly aggressive  
solvents.  
This telephone complies with applicable  
safety requirements for exposure to radio  
waves (EMR). The mean power of this  
telephone does not exceed 20mW limit at  
which point testing is required.  
The earpiece of the handset may attract small  
metal objects such as staples and pins. Care  
should be taken when placing the handset  
near these items.  
This telephone is not designed for making  
emergency telephone calls when the mains  
power fails.  
Always have a corded phone available to be  
able to make and receive calls to emergency  
services if the mains power fails.  
Do not use your telephone during an electrical  
storm thunderstorm as it is possible to get an  
electric shock.  
Refer to information contained in White pages  
directory.  
Because the phone works by sending radio  
signals between base station and handset,  
wearers of hearing aids may experience  
CAUTION  
Use only the mains adaptors supplied with this Adaptor for base:  
product. Incorrect adaptor polarity or voltage Input: 240 VAC 50 Hz Output: 9 VDC 500 mA  
can seriously damage the unit.  
Adaptor for Charger:  
Input: 240 VAC 50 Hz Output: 7.5 VDC 100 mA  
4
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GETTING STARTED  
Getting Started  
Pack contents  
Depending on the model you have purchased this pack should contain the following  
items:  
M5500+1 M5500+2 M5500+3 M5500+4  
Base units  
1
1
1
2
1
1
1
2
2
3
1
1
1
3
3
4
1
1
1
4
4
5
1
1
Cordless handsets  
Charger adaptors  
Power adaptors  
Line cord and modular adaptor plug  
User guide and Warranty card  
Handset Rechargeable AAA  
Ni-MH Batteries (1.2V 600mAh)  
2
4
6
8
If any of these are missing, please contact Oricom directly.  
Purchasing additional handsets  
You may expand your M5500 by adding more handsets (M5520TI). These can be  
purchased separately from the retailer where you purchased the product, or directly  
from Oricom (Australia). The M5500 can accommodate a total of 4 cordless handsets.  
WARNING  
DO NOT USE STANDARD/ALKALINE BATTERIES IN THIS PRODUCT, AS THERE IS  
A RISK OF EXPLOSION AND/OR INJURY.  
USE ONLY Ni-MH RECHARGEABLE BATTERIES AS SPECIFICED IN THIS USER  
GUIDE. CONTACT ORICOM FOR REPLACEMENT RECHARGEABLE BATTERIES.  
5
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GETTING STARTED  
Installation and Charger  
1. Connect the mains adaptor to the socket on the back of the base unit and to the  
wall mains supply.  
AC110~240V  
2. Connect the telephone cord to the phone socket on the back of the base unit and  
to the wall phone socket.  
3. Insert 2 rechargeable Ni-MH AAA batteries  
(included), observing the correct polarity, into the  
battery compartment on the handset. Slide the  
battery door firmly into place.  
4. Place the handset on the charging cradle and  
charge the batteries for a full 15 hours before  
using it for the first time.  
Note: It may take some time for the cordless handset to power up, and it may get  
warm during initial charge. This is normal.  
Tip!  
It is good practice to put the cordless handset on the charging cradle when it is not in  
use to ensure that the handset is always fully charged.  
6
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GETTING STARTED  
Your cordless handset  
1
2
3
4
5
6
7
8
11  
12  
9
10  
1. Talk  
8. Numeric keys  
9. / Ringer Off (On)  
2. Left / Recall  
3. Menu  
10. Ringer Melody / Ringer Volume /  
Receiver Volume  
4. Phonebook  
5. Right / CID (Caller ID) / Handsfree  
6. Intercom  
11. # / Keypad lock  
12. LNR (Last Number Redial) /  
Pause / Long (Short) flash  
7. Delete / Mute  
7
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GETTING STARTED  
Understanding the cordless handset display  
Left Arrow / Phonebook records  
are being reviewed  
Connected to telephone line.  
Flashes when there is an incoming call  
X appears: microphone muted  
Battery level  
(3 bars fully charged)  
Caller display  
Ringer is turned off  
Speakerphone on  
Keypad lock  
Antenna in range / out of range  
Intercom call to another handset  
Right Arrow / Message waiting  
8
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GETTING STARTED  
Your M5500 base unit  
1
2
7
8
9
3
4
5
10  
11  
12  
13  
14  
6
15  
16  
1. OK / Menu  
10. Stop / On/Off / ESC  
Stop action; Activating / Deactivating  
the answering machine; Exit the current  
operation mode  
2. Down / OGM (ANS)  
Recording / Play OGM, Repeat Message,  
Press twice for Skip to previous Message  
11. Play / Pause / Mute  
3. CID (Caller ID)  
4. Phonebook  
Play MEMO / ICM Message; Pause  
playback; Mute microphone  
5. Delete  
12. Page  
6. Numeric keys & , # keys  
Base page handset and call transfer  
7. Up / MEMO  
13. Recall  
Recording MEMO, Skip to next Message  
14. Last Number Redial (LNR) / Pause  
15. Speaker volume control  
16. Speakerphone key  
8. Direct memory keys  
9. Dial  
9
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GETTING STARTED  
Understanding the base unit display  
Ringer off  
In Phonebook Mode  
Message waiting  
Repeat CLIP  
Speakerphone On  
Flash: Group listening  
Handset Talking  
Play ICM Message  
Indicates phone call in progress  
Flashes when new messages are  
received  
Microphone Mute  
Review CID (caller ID)  
Hour/Minute  
Flashes when there are new CIDs  
Flash: Date/Time Setting  
Message Counter  
Date/Month  
Flash: Date/Time Setting  
10  
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BASIC OPERATION  
Basic Operation  
During standby  
Note: If the power is not connected to the base unit.  
The cordless handset CANNOT operate. However, you can still  
make and receive a call using the corded handset.  
Cordless handset's LCD display  
HANDSET 1 : Handset number  
: Current battery level  
HANDSET  
: Signal icon indicates the  
cordless handset is linked to the base unit.  
Base unit’s LCD display  
CLIP 10-30  
A1  
: Total 30 calls with 10 new calls  
: OGM 1  
Message15/35 : Total 35 messages with 15 new  
messages.  
Answering an incoming call  
With cordless handset  
When there is an incoming call, the phone rings and flashes on the display. If a CID  
record is received,  
flashes and the caller information is displayed.  
1. Press  
key to answer the call.  
2. Press  
key again to end the call.  
With base unit  
When there is an incoming call,  
1. Press  
key or pick up the handset to answer the call.  
key again or hang up the handset to end the call.  
2. Press  
Note: Call timer shows the duration of your current call on the display.  
11  
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BASIC OPERATION  
Making an external call  
With cordless handset  
Normal dialling  
1. Press  
key.  
2. Enter a telephone number. If you enter more than 14 digits, you only see the last  
14 digits on the display.  
3. Press  
key to end the call.  
Pre-dialling  
1. Enter a telephone number.  
2. When necessary, press  
to erase the digit individually.  
3. Press  
key to dial.  
4. Press  
key to end the call.  
With base unit  
1. Press  
key or pick up the handset.  
2. Enter a telephone number. If you enter more than 13 digits, you only see the last  
13 digits on the display.  
3. Press  
key again or hang up the handset to end the call.  
Mute feature  
Place a call on hold so that caller will NOT be able to hear you but you can still hear  
the caller.  
With cordless handset  
During talking mode,  
1. Press  
key to mute the call,  
is shown on the display.  
2. Press  
key again to resume the call.  
With base unit  
During talking mode,  
1. Press  
key to mute the call,  
is shown on the display.  
2. Press  
key again to resume the call.  
12  
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BASIC OPERATION  
Recall feature  
Recall feature can be used when you are using some services provided by your  
network operators such as “call waiting”, etc. A subscription may apply for these  
services, contact your network operators for more information.  
While you are talking on the phone, press R key on the base unit or  /R key on  
the cordless handset to send a Recall (flash signal).  
Call waiting  
You can use the recall function to answer a second call while you are on the phone.  
However this service need to be turned on. For example, to turn on Telstra’s Call Waiting  
service:  
1. Press  
then press  
on the base unit or  
4 3 # .  
on the cordless handset to wait for dial tone  
2. You will hear a service tone then press  
or mentioned above.  
Take two different calls at the same time  
During a call, you will hear two loud beeps periodically to notify you of another incoming  
call. If you wish to answer this call,  
1. Press R key. You will hear a dial tone.  
2. Press 2 to put the current call on hold and talk with the second caller.  
3. Repeat steps 1-2 to swap between the two callers.  
Recall settings are: Australia (100ms, SHORT); New Zealand (600ms, LONG).  
If this feature does not work correctly, check the country option. To change the Recall  
settings, press and hold  
/P key on the cordless handset to switch between “LONG”  
and “SHORT” on the display.  
Recall function when connected to a PABX  
If you have connected your telephone to a PABX, you can use all the facilities such as  
call transfer, automatic recall, etc. The R key provides access to these facilities.  
13  
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BASIC OPERATION  
Pause feature when using on a PABX  
Note: The pause function described in this section is only necessary when the M5500  
is used on older PABX’s.  
With some PABX's, there is a short pause between the code for the outside line (usually  
0 or 9) and obtaining dial tone. A pause needs to be entered during manually and stored  
in the phone book so that the numbers are not dialled too quickly.  
When storing numbers in memory, you can include the outside line access digit (e.g. ‘9’  
or ‘0’) with each phone number. LNR function or memory dial may not work when using  
your telephone on a PABX. Insert a pause between the OUTSIDE LINE DIGIT & the  
TELEPHONE NUMBER.  
1. Press the numeric keys to enter the OUTSIDE LINE DIGIT.  
2. Press  
/P key to insert a pause.  
3. Press the numeric keys to enter the TELEPHONE NUMBER.  
Group listening (with base unit)  
During handset talking mode, if you want other people near this unit to hear what you  
and the caller are talking,  
1. Press  
the display.  
key once, the unit changes to group listening mode. The  
flashes on  
2. Press  
key again to cancel this feature.  
Switching between Handset / Speaker mode (with base unit)  
During speakerphone talking mode, the unit will switch to handset mode after the user  
pick up the handset.  
14  
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BASIC OPERATION  
Handsfree mode (with cordless handset)  
During talking mode,  
1. Press  
\
\
key to switch to speakerphone mode.  
key again to cancel this feature.  
2. Press  
Or  
During standby mode,  
1. Press and hold  
\
key to switch to speakerphone mode.  
2. Press  
\
key again to cancel this feature.  
Volume adjustment (with base unit)  
Speaker volume control  
During speakerphone mode,  
1. Press  
or  
key to adjust the Speaker volume level: Step 1(lowest) to  
Step 5 (hightest).  
2. The unit automatically returns to the previous talking mode 2 seconds after pressing  
the last key.  
Handset volume control  
During handset talking mode,  
1. Press  
or  
key to adjust the handset volume level: Step 1 (lowest) to  
Step 3 (highest).  
2. The unit automatically returns to the previous talking mode 2 seconds after pressing  
the last key.  
Ringer volume control  
During incoming call,  
1. Press  
or  
to adjust the ringer volume level: 4 steps and “off”.  
2. The unit automatically returns to the previous mode 2 seconds after pressing the  
last key.  
15  
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BASIC OPERATION  
Direct Memories  
There are 3 Direct memory keys on the base unit: M1, M2, and M3, which allow you to  
store 3 numbers and dial them directly.  
Each memory can store up to 24 digits per number and up to 16 characters per name.  
How to enter names  
The keypad is used to enter names. Select the characters by repeatedly pressing the  
appropriate button, upper case letters as well as numbers and special characters can  
be entered.  
KEY  
1
1x  
Space  
2x  
1
3x  
4x  
5x  
2ABC  
3DEF  
4GHI  
5JKL  
6MNO  
7PQRS  
8TUV  
9WXYZ  
0
A
D
G
J
M
P
T
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
O
R
V
Y
7
9
Q
0
*
#
Store new records  
During standby mode,  
1. Press M1 / M2 / M3 key.  
2. The display on the right is shown.  
3. Press OK key to confirm.  
4. Enter the telephone number and the Name using the numeric keys.  
5. Press  
key to cancel the action and return to standby mode.  
16  
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BASIC OPERATION  
Edit / Dial / Delete stored records  
1. Press M1 / M2 / M3 key.  
2. The display on the right is shown.  
3. Press OK key to edit the memory. For  
operation (Refer to P26).  
4. Press  
key to dial out the number.  
During On-hook, the unit will turn Speakerphone on automatically, and dial the  
number after 3 seconds.  
During Off-hook, the unit will dial the number immediately.  
5. Press X key to delete the memory record. For operation (Refer to P27).  
Key lock  
You can lock the keypad on the base in Menu  
setting (Refer to “key lock” section on P28).  
When the keypad is locked, you must enter the 4  
digits PIN code correctly before dialling. The display  
on the right is shown.  
However, the emergency call or the call number less then 4 digits can be dialled  
without entering the PIN code.  
17  
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CALLER ID OPERATION  
Caller ID Operation  
If you subscribe to your telephone operators service (charges may apply), numbers  
of the incoming calls will be displayed on the screen and stored in the call log (please  
consult your telephone service provider for details).  
The M5500 series can store the last 30 calls including: the record number, date/time,  
and phone number (up to 20 digits for the cordless handset and up to 24 digits for the  
answering machine).  
When an external call comes in, the display is shown below:  
Note: If there is an identical phone number stored in the  
phonebook, the number’s corresponding phonebook  
name is displayed.  
When you have new/unanswered calls, CLIP icon flashes on the base and  
flashes on the  
cordless handset. If a call has been answered, then the call is set to old call.  
Review Caller ID records  
With cordless handset  
During standby mode,  
1. Press  
2. Press  
3. Press  
\
key to display the latest call name.  
key to view the call number.  
key again to see the Date/Time when the call was received.  
With base unit  
During standby mode,  
1. Press  
key to show the Call list.  
2. Press ! or   key to view other records.  
If the call has recorded messages, the  
flashes on the display.  
icon  
3. Press  
key to play the message.  
18  
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CALLER ID OPERATION  
Dial a CID number  
While you are viewing the CID record that you wish to call,  
1. Press  
key.  
2. During On-hook, the unit turns the Speakerphone on automatically, and dials the  
number after 3 seconds. During Off-hook, it dials immediately.  
Store a CID number  
You can save a CID record into the Phonebook/Direct memory provided that it  
contains a valid phone number and the Phonebook/Direct memory is not full.  
With cordless handset  
While you are viewing the CID record that you wish to save,  
1. Press  
key. The display on the right is  
NAME ?  
shown.  
2. Press the numeric keys to edit the Name.  
3. Press key to complete editing the Name and proceed to edit the Number.  
4. Press the numeric keys to edit the Phone number.  
5. Press key to confirm.  
The record is now saved into the phonebook. Then it goes back to the call log.  
With base unit  
While you are viewing the CID record that you wish to save,  
1. Press OK key. The display on the right is  
shown.  
2. Press ! or   key to select saving to  
Phonebook or Direct memory.  
3. Press OK key to confirm the selection.  
4. Press the numeric keys to edit the Name and the Number when necessary.  
5. Press OK key, the record is stored in the Phonebook or Direct memory.  
6. After 5 seconds, the unit will return to the previous mode (Call ID review mode).  
19  
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CALLER ID OPERATION  
If the Phonebook is full or Direct Memory has been  
occupied, The display on the right is shown.  
After 5 seconds, it will return to the previous mode or press  
previous mode.  
key to return to the  
Delete one or all CID record(s)  
With cordless handset  
Delete one CID record  
While you are viewing the CID record that you wish to delete,  
1. Press  
key.  
key to confirm. The display shows previous CID record.  
2. Press  
Delete all viewed CID records  
While you are viewing any CID record,  
1. Press and hold  
key.  
2. Press key to confirm. The display shows unviewed CID records.  
Note: If there are no more CID records, a message “EMPTY” is displayed.  
With base unit  
Delete one CID record  
While you are viewing the CID record that you wish to delete,  
1. Press X key. A confirmation message is  
displayed as shown on the right.  
2. Press OK key to confirm and return to the  
previous mode; or press  
the action.  
key to cancel  
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CALLER ID OPERATION  
Delete all CID records  
While you are viewing any CID record,  
1. Press and hold X key.  
2. Press OK key to confirm the action.  
The display on the right is shown.  
3. Press OK key to confirm and return to the  
previous mode; or press  
the action.  
key to cancel  
Withheld Call  
If the caller has withheld his or her number or the  
number is out of area, the display will show either  
Withheld” or “Unavailable”.  
Message Waiting  
If you have subscribed to the voicemail service from  
your telephone company,  
is displayed when you  
have a new message in your mailbox.  
If the is displayed,  
1. Call your network service providers to obtain your messages.  
2. After listening to all the new messages, will disappear.  
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LNR FUNCTION  
LNR Function (Last Number Redial)  
Redial the last number  
With cordless handset  
Your cordless handset stores the last 3 external numbers dialled, up to 25 digits per number.  
If the number exceeds 25 digits, the first 25 digits will be stored to memory.  
During standby mode,  
1. Press  
/P key.  
2. When necessary, press  
/P key again until you have selected your desired  
number.  
3. Press  
key to dial.  
Or  
1. Press  
key.  
2. Press  
/P key to redial the last number.  
With base unit  
Your base unit stores the last 5 external numbers dialled, up to 32 digits per number.  
If the number exceeds 32 digits, the first 32 digits will be stored to memory.  
During standby mode,  
1. Press  
/P key.  
2. When necessary, press  
/P key again until you have selected your desired  
number.  
3. Press  
key to dial.  
Or  
1. Press  
/P key.  
2. Press  
key or pick up the handset.  
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LNR FUNCTION  
Store the last number dialled  
With cordless handset  
While you are viewing a previously dialled number that you wish to save,  
1. Press  
key. The display on the right is  
NAME ?  
shown.  
2. Press the numeric keys to enter the Name. If you  
made a mistake, press key to edit it.  
3. Press key to complete editing the Name and proceed to edit the Number.  
4. Press the numeric keys to edit the Phone number when necessary.  
5. Press key to confirm.  
The record is now saved into the phonebook. Then it goes back to standby mode.  
Delete last number dialled  
With cordless handset  
While you are viewing a previously dialled number that you wish to delete,  
1. Press  
key. The display on the right is  
DELETE ?  
shown.  
2. Press  
key to confirm. The display will  
show the previous LNR record.  
Note: If there are no more LNR records, a message “EMPTY” is displayed.  
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PHONEBOOK  
Phonebook  
Add new records  
With cordless handset  
You can store up to 50 phonebook records in each handset. Each record can contain  
up to 25 digits per number and 16 characters per name.  
During standby mode,  
NAME ?  
1. Press and hold  
key. The display on the  
right is shown.  
2. Press the numeric keys to enter the Name. If you made a mistake, press  
key to edit it. Press and hold key to delete the entire name.  
3. Press key to complete editing the Name and proceed to edit the Number.  
4. Press the numeric keys to edit the Number. Press  
key for further editing  
when necessary.  
5. Press  
key to confirm.  
The record is now saved into the Phonebook. Then it goes back to standby mode.  
Repeat step 1 to 5 to add another record.  
With base unit  
You can store up to 50 phonebook records into the base unit. Each record can contain  
up to 24 digits per number and 16 characters per name.  
During standby mode,  
1. Press  
key.  
2. Press ! or   key to select “New” from the  
display.  
3. Press OK key, and the first digit flashes on the  
display.  
4. Press the numeric keys to enter the new Number. You can press ! or   key  
to select the desired digit’s position and press X key to edit when necessary.  
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PHONEBOOK  
5. Press OK key to complete editing the Number and proceed to enter the Name.  
The first character flashes on the display.  
6. Press the numeric keys to enter the new Name. As mentioned in Step 4, you can  
perform similar editing by pressing ! /   or X key when necessary.  
7. Press OK key to confirm the updated Name.  
8. Press  
key to return to the previous mode.  
Note: If you do not perform step 8, the unit will return to the previous mode after  
20 seconds.  
Review / Edit / Dial stored Phonebook records  
With cordless handset  
During standby mode,  
1. Press  
key.  
2. Press  or  
to browse stored records.  
3. Press  
key to dial the number.  
While you are viewing the record that you wish to edit,  
1. Press and hold  
key. The display on the  
_
John  
right is shown.  
2. Press  
key to erase the last character,  
key to erase the entire characters.  
or press and hold  
3. Press  
key to complete editing the Name and proceed to edit the Number.  
4. Press  
key to erase the last digit, or press and hold  
key to erase the  
entire digits.  
5. Press  
key to confirm. Then it goes back to standby mode.  
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PHONEBOOK  
With base unit  
During standby mode,  
1. Press  
key. The display on the right is  
shown.  
2. Press OK key to view the first record.  
Note: If the Number or the Name exceeds 13 digits, only the first 13 digits are  
displayed on the first page. After 5 seconds, the remaining digits will be  
displayed on the second page.  
3. Press ! or   key to view other records.  
Note: You can search the record quickly by entering the first character of the  
Name. For example, if you wish to view Mary’s record, press the “M” key.  
Then the unit will search and display the records with the first character “M”.  
4. Press  
key to dial the number.  
During On-hook, the unit will turn the Speakerphone on automatically, and dial  
the number after 3 seconds.  
During Off-hook, the number will be dialled immediately.  
While you are viewing the record that you wish to edit,  
1. Press OK key. The last digit flashes on the display.  
2. Press X key and numeric keys to edit the Number, or press ! or   key to  
select the digit’s position.  
3. Press OK key to confirm the updated number and proceed to edit the Name.  
4. Press X key and numeric keys to edit the Name, or press ! or   key to  
select the character’s position.  
5. Press OK key to confirm the updated Name.  
6. Press  
key to return to the Phonebook review mode.  
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PHONEBOOK  
Delete one record  
With cordless handset  
While you are viewing the record that you wish to delete,  
1. Press  
key. A confirmation message “DELETE?” is displayed.  
key to confirm and show the previous record.  
2. Press  
With base unit  
While you are viewing the record that you wish to delete,  
1. Press X key. A confirmation message is  
displayed as shown on the right.  
2. Press OK key to confirm and return to the  
previous mode; or press  
action.  
key to cancel the  
Delete all records ( with base unit )  
During standby mode,  
1. Press  
key.  
2. Press ! or   key to select “Delete ALL” from the display.  
3. Press OK key. A confirmation message is  
displayed as shown on the right.  
4. Press OK key to confirm and return to the  
previous mode; or press  
action.  
key to cancel the  
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MENU SETUP  
Menu Setup  
During standby mode, on the base unit.  
1. Press OK key to enter menu set mode.  
2. Press ! or   key to select the item that you wish to set. The display is  
shown in this order: Key Lock  
Audio  
TAD setting  
PABX setting  
Setting.  
3. Press OK key to enter the item that you wish to set or press  
key to exit  
menu set mode.  
Key lock  
Before setting key lock, you have to input a 4-digit PIN code first. The default setting is  
0000.  
1. Enter 0000.  
2. Press OK key, the display on the right is  
shown.  
3. Press ! or   key to select “Off” or “On”  
from the display.  
4. Press OK key to confirm and return to the previous mode.  
5. Press  
key to return to the main menu.  
Note: All the previously stored settings are shown after opening the submenu.  
Audio settings  
During standby mode,  
1. Press OK key to enter the menu set mode.  
2. Press ! or   key to select the item  
Audio” from the display.  
3. Press OK key to enter Audio setting. The  
display on the right is shown.  
4. Press ! or   key to select the item that you wish to set. The display is  
shown in this order: Ring Tone  
Ring Loudness  
Key Tone  
dashes to  
show that you have reached the end of the menu.  
5. Press OK key to enter the item that you wish to set.  
6. Press  
key to return to the previous menu.  
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MENU SETUP  
Ringer melody setting  
During Audio setting mode,  
1. Press ! or   key to select “Ring Tone” from the display.  
2. Press OK key to enter.  
Ring Tone-1” is displayed and the sound of the current tone can be heard.  
3. Press ! or   key to select the step. There are 5 steps for adjustment.  
4. Press OK key to confirm the selection and return to the previous mode.  
Ringer loudness setting  
During Audio setting mode,  
1. Press ! or   key to select “Ring Loudness” from the display.  
2. Press OK key to enter.  
Loudness-4” is displayed and the sound of the current step can be heard.  
3. Press ! or   key to select the step. There are 4 steps and “off” for  
adjustment.  
4. Press OK key to confirm the selection and return to the previous mode.  
Key tone setting  
During Audio setting mode,  
1. Press ! or   key to select “Key Tone” from the display.  
2. Press OK key to enter. “Key Tone -Off” is displayed.  
3. Press ! or   key to switch between “Key Tone On/Off”.  
4. Press OK key to confirm the selection and return to the previous mode.  
Answering system (TAD) settings  
1. Enter TAD setting” mode (Refer to the operation in “Audio setting” section on  
P28).  
2. Press ! or   key to select the item that you wish to set. The display is  
shown in this order: Answering  
TAD Rings  
TAD PIN  
Call Screen  
dashes to show that you have reached the end of the menu.  
3. Press OK key to confirm the item that you wish to set.  
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MENU SETUP  
Answering mode setting  
During TAD setting mode,  
1. Press  
or  
key to select “Answering” from the display.  
2. Press OK key to enter the mode.  
3. Press ! or   key to select “Answering -A1” or “Answering-A2” from the  
display.  
4. Press OK key to confirm the selection and return to the previous mode.  
TAD rings setting  
During TAD setting mode,  
1. Press ! or   key to select “TAD Rings” from the display.  
2. Press OK key to enter the mode.  
3. Press ! or   key to select the desired item.  
There are 2-9 and TS mode (Toll saver) for you to select.  
4. Press OK key to confirm the selection and return to the previous mode.  
TAD PIN setting  
During TAD setting mode,  
1. Press ! or   key to select “TAD PIN” from the display.  
2. Press OK key to enter the mode. The display  
on the right is shown.  
3. Press the numeric keys to enter the new 3-digit  
PIN code, or press ! or   key to select  
the desired digit’s position.  
4. Press OK key to confirm the new PIN code and return to the previous mode.  
Call screen mode setting  
During TAD setting mode,  
1. Press ! or   key to select “Call Screen” on the display.  
2. Press OK key to enter the mode.  
3. Press ! or   key to switch between “Screen-Off/On” mode.  
4. Press OK key to confirm the selection and return to the previous mode.  
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MENU SETUP  
PABX settings  
1. Enter PABX setting” mode (Refer to the operation in “Audio setting” section  
on P28).  
2. Press ! or   key to select the item that you wish to set. The display is  
shown in this order: Key PIN  
Prefix Number  
Prefix  
dashes to show  
that you have reached the end of the menu.  
3. Press OK key to enter the item that you wish to set.  
Key lock's PIN  
During PABX setting mode,  
1. Press ! or   key to select “Key PIN” on the display.  
2. Press OK key to enter the mode. The display  
on the right is shown.  
3. Enter 0000 (default value).  
4. Press OK key.  
5. Press the numeric keys to enter a new number or press ! /   key to select  
the desired digit’s position.  
6. Press OK key to confirm and return to the previous mode.  
Prefix number setting  
During PABX setting mode,  
1. Press ! or   key to select  
Prefix Number” from the display.  
2. Press OK key to enter the mode. The display  
on the right is shown.  
3. Press the numeric keys to enter a new number (up to 6 digits) or press ! /   
key to select the desired digit’s position.  
4. Press OK key to confirm and return to the previous mode.  
Prefix setting  
During PABX setting mode,  
1. Press ! or   key to select “Prefix” from the display.  
2. Press OK key to enter the mode. “Prefix-Off” appears on the display.  
3. Press ! or   key to switch between “Prefix-Off/On” mode.  
4. Press OK key to confirm the selection and return to the previous mode.  
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MENU SETUP  
General settings  
During menu setting mode,  
1. Press ! or   key to select “Setting” from the display (Refer to P28).  
2. Press OK key to enter the mode.  
3. Press ! or   key to select the item that you wish to set. The display is  
shown in this order: Contrast  
Language  
Date/Time  
Reset  
dashes  
to show that you have reached the end of the menu.  
4. Press OK key to enter the item that you wish to set.  
Contrast setting  
During general setting mode,  
1. Press ! or   key to select “Contrast” from the display.  
2. Press OK key to enter the mode. “Contrast-3” is displayed.  
3. Press ! or   key to select other brightness level (5 brightness levels for  
adjustment).  
4. Press OK key to confirm and return to the previous mode.  
Language setting  
During general setting mode,  
1. Press ! or   key to select “Language” from the display.  
2. Press OK key to enter the mode. “English” will appear on the display.  
3. Press ! or   key to select other languages.  
There are Deutsch, France, Italia, Nederland and English for you to choose.  
4. Press OK key to confirm and return to the previous mode.  
Date / Time setting  
During general setting mode,  
1. Press ! or   key to select “Date/Time”  
from the display.  
2. Press OK key to enter the mode. The display  
on the right is shown.  
Date  
Month Year  
Hour Mins  
3. Press the numeric keys to enter the new number or press ! or   key to  
select the desired digit’s position.  
4. Press OK key to confirm and return to the previous mode.  
Reset  
During general setting mode, if you want to Reset the unit.  
1. Press ! or   key to select “Reset” from the display.  
2. Press OK key to confirm and return to the previous mode.  
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CORDLESS HANDSET OPERATION  
Cordless Handset Operation  
Handset ringer adjustment  
Handset ringer melody  
During standby mode,  
1. Press and hold  
MELODY 3  
key.  
flashes and the current melody option appears.  
2. Press ! or   key to select the melody option (1 to 9 for adjustment).  
3. Press key to confirm.  
Handset ringer volume  
During standby mode,  
1. Press  
volume level.  
key. Display shows the current  
VOLUME 3  
2. Press ! or   key to select the volume level.  
There are 6 levels for adjustment: 1(lowest) to 5 (highest) and “ringer off”.  
3. Press key again to confirm.  
Handset ringer On / Off  
During standby mode, press and hold [ ] key to  
switch between ringer On/Off.  
HANDSET  
1
appears whenever the ringer is Off.  
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CORDLESS HANDSET OPERATION  
Multi-handset Operation  
Your M5500 series phone can have up to 4 handsets registered to the base unit. Each  
handset has its own number HS-1, HS-2, HS-3 and HS-4 shown on the left-hand side  
of the display. With 2 or more handsets you can:  
• Make intercom calls while on an external call  
• Switch between an external call and intercom call  
• Transfer an external call from one handset to another  
• Set a 3-way conference call between yourself, an external call and intercom call  
Note:  
A maximum of 1x external call and 2x intercom calls can take place at the same time.  
• If you make an external call + another handset is on line = result in a busy tone.  
You can make an intercom call when the other handset in progress.  
Intercom function  
To make an intercom call,  
1. Press INT key, during standby mode.  
The display on the right is shown.  
2. Key the handset number (1, 2, 3, or 4) you wish  
to call.  
When there is an intercom call, the display on the right is shown.  
1. Press  
or INT key to answer the intercom call.  
2. Press  
or INT key again to end the call.  
Depicts Handset-2 calling  
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CORDLESS HANDSET OPERATION  
Call transfer between cordless handsets  
When there is an incoming external call,  
1. Press INT key. The display on the right is shown.  
2. Key the handset number (1, 2, 3, or 4) you wish  
to transfer.  
3. Press  
key to exit Intercom mode and return to standby mode.  
Transfer a speakerphone call from the base unit to the cordless handset  
If there is an incoming external call,  
1. Press  
2. Press  
3. Press  
key on the base unit.  
on the cordless handset to pick up the call.  
key again to cancel the call transfer.  
Conference calls  
This function allows 3 parties (yourself + external call + intercom call ) to be  
connected at the same time.  
When there is an incoming external call,  
1. Press INT key. The display on the right is shown.  
2. Key the handset number (1, 2, 3, or 4) you wish  
to invite to the conference.  
3. Press  
key to pick up the call.  
4. Press and hold INT key to go into the 3-way conference mode.  
5. Press INT key to go back to Intercom mode.  
6. Press  
key to exit Intercom mode and return to standby mode.  
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CORDLESS HANDSET OPERATION  
Cordless handset keypad lock  
During standby mode,  
1. Press and hold # key to lock the keypad.  
HANDSET  
1
2. To release keypad lock, press and hold # key  
for 3 seconds.  
Note: When the keypad is lock,  
key and INT key can be used to answer an  
external or intercom call.  
Registration  
Register new handsets on the M5500 base  
Before you can use new handsets. You need to  
1. Charge the batteries (for 15 hours).  
2. Register the handset (to the base unit).  
Each handset can register to four base at a time. Each base can register up to 4  
handsets.  
During standby mode,  
1. Press  
key.  
or  
REGISTER  
2. Press  
key to select “REGISTER”  
from the display.  
3. Press  
key. The display on the right is shown.  
BS ?  
4. Press the numeric keys to enter the base number.  
5. Press  
key to confirm.  
6. Press and hold  
key. The base is now in the registration mode.  
7. Press the numeric keys to enter the default PIN (0000).  
8. Press key to confirm and return to standby mode.  
Note: If the base is full and cannot add any more handsets, you will hear a tone.  
See the next section to remove a handset.  
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CORDLESS HANDSET OPERATION  
Remove handsets  
During standby mode,  
1. Press  
key.  
2. Press  
or  
key to select “REMOVE HS”  
REMOVE HS  
PIN ?  
from the display.  
3. Press  
key to confirm. The display on the  
right is shown.  
4. Enter the default value 0000.  
5. Press key to confirm and the display on  
the right is shown.  
REMOVE HS ?  
6. Press the numeric keys (1-4) to enter the  
handset number.  
7. Press  
key to confirm and return to standby mode.  
Language setting  
To select the display language,  
1. Press  
key during standby mode.  
LANGUAGE  
2. Press  
or key to select “LANGUAGE”  
from the display.  
3. Press  
key to enter the mode.  
or key to select Language options on the display.  
4. Press  
5. Press  
key to confirm and return to standby mode.  
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CORDLESS HANDSET OPERATION  
Handset name  
During standby mode,  
1. Press  
key.  
or  
NAME  
2. Press  
key to select “NAME” from  
the display.  
3. Press  
key to enter the mode.  
4. Press and hold  
key to erase the existing handset name.  
5. Press the numeric keys to enter the new handset name.  
6. Press  
key to confirm.  
Reset  
During standby mode,  
1. Press  
key.  
or  
RESET  
PIN ?  
2. Press  
key to select “RESET” from  
the display.  
3. Press  
key to enter the mode. The display  
on the right is shown.  
4. Press the numeric keys to enter the PIN.  
5. Press  
key to confirm.  
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ANSWERING MACHINE OPERATION  
Answering Machine Operation  
Answering machine On / Off  
During standby mode,  
1. Press and hold  
key to switch the answering machine off.  
The voice prompt, “Answering off” can be heard followed by two short beeps.  
Note: During Off mode, the answering machine is set to Announcement Two  
mode automatically. It will answer the call after 12 rings, and then switch to  
remote control mode.  
During Off mode,  
1. Press and hold  
key to switch the answering machine on.  
The voice prompt, “Answering on, Announcement One” can be heard followed  
by a short beep.  
OGM (Outgoing Messages)  
M5500 has two OGM modes:  
OGM1 (Announcement One) mode:  
Callers can hear a pre-recorded message “Please leave a message after the beep”  
and the unit records the caller's message.  
OGM2 (Announcement Two) mode:  
Callers can hear the other pre-recorded message “Please call later” . Under this  
mode, the caller will NOT have the opportunity to leave a message.  
You can also record your own personalized greeting (from 3 seconds to 120 seconds).  
Note: The default setting is OGM1 (Announcement One).  
OGM setting  
1. You can set the OGM mode in the TAD setting mode (Refer to “answering mode  
setting” section on P30).  
2. Or press  
key to switch between OGM1 and OGM2.  
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ANSWERING MACHINE OPERATION  
Record OGM  
1. Press  
key to select OGM1 mode or OGM2 mode.  
2. Press and hold  /ANS key until you hear a  
long beep and see Answer/Message light flash.  
The display on the right is shown.  
3. Speak into the microphone (15cm from the base  
unit’s microphone).  
4. Press  
key to stop recording, the machine will play back recording for review.  
Note: If the OGM is less than 3 seconds, it is not valid. The machine will stop  
automatically after 2 minutes.  
Play OGM  
During standby mode,  
1. Press  /ANS key to play the OGM.  
2. Press  
key to stop playing and return to standby mode.  
Delete OGM  
During OGM playing mode,  
1. Press X key to delete the OGM.  
2. The machine will return to standby mode after 5 seconds.  
OGM play to line  
If an incoming call ring exceeds the number of rings  
setting (Refer to “TAD rings setting” section on  
P30), the answering machine will pick up the call  
and play the OGM message. The display on the  
right is shown.  
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ANSWERING MACHINE OPERATION  
ICM (Incoming Messages)  
Record ICM  
During OGM 1 mode, the machine can record callers’ messages.  
During recording mode, the display on the right is shown.  
The machine will stop recording 6 seconds after the  
caller hang up the phone, or stop automatically after  
recording 2 minutes.  
Or you can stop recording by pressing  
key.  
Note: The CID number is displayed if you have subscribed to that service.  
The Message recording time is from 3 seconds to 120 seconds.  
Play ICM  
Incoming messages are played back in the sequence they were recorded. Day and  
time of the recording is announced before each message.  
When there are new messages, only new messages are played back. Old messages  
can be played back only when all new messages have been played back.  
Answer / Message light flashes when new messages are waiting. To play messages:  
1. Press  
2. To pause, press  
3. Press key to resume.  
key.  
key.  
4. To replay the current message, press ! key during message playing.  
5. To replay the previous message, press ! key twice.  
6. To skip to next message, press   key twice.  
7. Press  
key to stop playing.  
Note: No announcement will be played back, if the day/time is not set properly.  
41  
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ANSWERING MACHINE OPERATION  
Memo  
Record memo  
You can record memos for other users of the unit to hear. The maximum recording  
time is 2 minutes.  
During standby mode,  
1. Press and hold MEMO key until you hear a  
long beep. The display on the right is shown.  
2. Speak into the microphone after the beep.  
3. Press  
key to stop recording or recording will stop after 2 minutes.  
The recorded memo will playback automatically for review.  
Play memo  
The memo is played back together with the incoming messages (ICM).  
1. Press  
key during standby mode.  
2. Press  
key to stop playback or it will stop when the memo is finished.  
For “Pause/Skip forward/backward” during playing, refer to the operation of “Play  
ICM” on P41.  
Delete messages  
Delete one message  
While you are listening to a message,  
1. Press X key. The display on the right is shown.  
2. Press OK key to confirm and you will hear  
Message deleted”.  
3. Press  
key to cancel the action.  
42  
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ANSWERING MACHINE OPERATION  
Delete all messages  
While you are listening to a message,  
1. Press and hold X key. The display on the right  
is shown.  
2. Press OK key to confirm and you will hear “All  
message deleted”.  
3. Press  
key to cancel the action.  
Remember to delete messages!  
To avoid exceeding the memory storage capacity, always delete messages after  
listening.  
Note: The unit will NOT delete the messages you have NOT listened to.  
Memory full  
Memory will be full in the following 2 cases:  
1. During Memo/OGM/ICM recording, the unit becomes full.  
2. The memory has been full and somebody is  
trying to record new Memo/OGM/ICM message.  
In both of the above situations, the unit will prompt  
Answering Machine Full” and the display on the  
right is shown.  
OGM mode will change to OGM 2 automatically after Memory full.  
43  
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ADVANCED ANSWERING SYSTEM  
Advanced Answering System  
Remote control  
You can access your answering machine when you are away by using any touch tone  
phone. You have to enter the Security PIN to access the answering machine. The  
default PIN is 321 (Refer to “TAD PIN setting” on P30).  
Access the answering machine remotely  
1. Place a call to your answering machine.  
When the answering machine answers the call, it will play the OGM.  
2. To skip the OGM, press  
key.  
3. Enter the 3-digit Security PIN after you hear a beep.  
4. Press a numeric key to carry out the desired function. For example, press the  
numeric key 2 to check your message remotely.  
Note:  
You have three attempts to enter the correct PIN or the answering machine will  
drop the line.  
The connection will be cut off after 10 seconds if no numeric key is pressed.  
The message is paused and lasts for 30 seconds. Press 2 key to resume  
playback. Otherwise, the connection will be cut off automatically after 30 seconds.  
During remote playback, the machine will stop for 10 seconds every 168 seconds  
and wait for users to response. If no response received, the machine will stop  
operation and drop the line.  
Remote operation keys  
Keys on remote phone keypad  
Operation  
Replay the current message  
1
1(1)  
2
Skip back to the previous message  
Play new messages /Pause during playing messages  
Skip forward to the next message  
Playback OGM  
3
4
5
Record a new OGM  
6
Stop playback or recording  
7
Delete the current message  
Switch the machine off  
8
9
Switch the machine on / Switch between OGM1 or OGM2  
Delete all old messages  
0
*
Skip announcement during playback  
Recording MEMO  
#
44  
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ADVANCED ANSWERING SYSTEM  
Call screening  
Call screening function allows you to hear the caller (who it is) before you pick up the  
call during recording incoming messages.  
To activate call screening, operate in Menu setting (refer to “call screening mode  
setting” section on P30).  
Toll saver  
Toll saver option is useful when using the remote access feature. You can see whether  
there are new messages or not in your answering machine from a remote location.  
If your answering machine rings 5 times before answering your call, it means there  
are NO new messages.  
If your answering machine rings 2 times before answering your call, it means there  
are new messages.  
You can set the number of times the answering machine would ring before it answers  
the call. (Refer to “TAD rings setting” on P30).  
This only applies when the answering machine is turned on.  
Remote turn-on  
Remote wake-up function allows you to turn on your answering machine remotely,  
1. Place a call to your answering machine.  
If the answering machine is off, it will answer your call after 12 rings.  
2. To skip the OGM, press  
key.  
3. Enter the 3-digit Security PIN after you hear a beep.  
4. Press Numeric key 9 to switch your machine on.  
Cordless handset detection  
The answering machine can detect the cordless handset while recording messages.  
It automatically stops recording when you pick up the call using the cordless handset.  
Note: The message recorded before you pick up the call will be deleted.  
45  
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APPENDIX  
Appendix  
Troubleshooting  
Problem  
Possible cause(s)  
Solution(s)  
1. Check CONNECTION to power and telephone line.  
2. Move handset CLOSER to base unit.  
3. CHARGE battery.  
1. The base unit is not properly connected.  
2. Too far from the base unit.  
3. Battery charge is low.  
No dial tone on  
the cordless  
handset.  
4. RE-INSERT batteries and check + and .  
4. Incorrect battery polarity.  
1. The handset is not registered. If the  
handset is unregistered, it displays  
UNREGISTERED.  
Antenna  
symbol is  
flashing.  
1. REGISTER the handset.  
2. Move CLOSER to the base unit.  
2. The handset is out of range.  
No beep when  
the cordless  
handset is  
placed on the  
charger.  
1. The handset is not placed properly on  
the charger.  
2. Charging contacts are dirty.  
3. The handset tone is turned off.  
4. The handset’s power is turned off.  
1. Lift handset off the charger and carefully  
REPOSITION correctly.  
2. CLEAN charging contacts with a clean and dry cloth.  
3. Turn ON the handset tone from the Sounds Menu.  
4. CHECK batteries.  
Handset charged  
for 24 hours but  
Battery icon  
1. Handset battery is defective or faulty.  
2. Handset is not placed properly on the  
charger.  
1. REPLACE with new AAA rechargeable NiMH  
batteries.  
2. CHECK to make sure the battery icon is scrolling.  
3. RE-INSERT batteries and check + and .  
3. Battery installed incorrectly.  
remains empty.  
No symbol on  
the display.  
1. Battery is empty.  
2. The product is not properly connected.  
1. CHARGE battery.  
2. Make sure your product is properly PLUGGED-IN.  
1. Try a different connection point, one that is away  
from other electrical appliances.  
2. Install the base unit in a DIFFERENT room OR  
use EXTENSION leads.  
3. Move CLOSER to the base unit.  
Bad audio  
quality  
(crackles,echo,  
etc.).  
1. Interference from nearby electrical appliance.  
2. Base unit is installed in a room with thick  
walls.  
3. The handset is too far from the base unit.  
Caller ID does  
not work.  
1. Check your SUBSCRIPTION with the SERVICE  
provider.  
1. Service not activated.  
1. The ringer is off.  
Phone does  
not ring when a  
call comes in.  
1. Turn ON the ringer.  
2. REMOVE some of the phones from the phone line.  
3. Check base unit CONNECTIONS.  
2. Too many phones are sharing the same  
phone line.  
3. Base unit not plugged in.  
Keypad does  
not work.  
Keypad may be locked.  
UNLOCK the keypad.  
1. Use base unit for calls or RESET as described below.  
2. RESET phone by disconnecting main power and  
remove batteries. Reconnect after 1 minute.  
No dial tone on  
handset/base.  
1. Chip in handset has frozen.  
2. Chip in base unit has frozen.  
Busy tone +  
in use light on.  
1. Other handset may still be connected.  
2. Check power supply connection.  
1. Check ALL handsets and END all calls.  
2. Check CONNECTIONS to wall and base.  
1. Handset is busy.  
2. Handset is out of range.  
3. Wrong handset number.  
1. Check ALL handsets and END all calls.  
2. Move handset CLOSER to base unit.  
3. Check HANDSET NUMBER.  
Can’t transfer a  
call.  
Answering  
machine won’t  
record.  
1. Message limit exceeded.  
2. Machine not switched on.  
3. OGM2 selected.  
1. DELETE old messages.  
2. SWITCH-ON the answering machine.  
3. Can only record with OGM1, CHANGE to OGM1.  
1. Incorrect security PIN.  
Remote  
operation  
doesn’t work.  
1. CHECK security PIN.  
2. Need to use a TONE-DIALLING phone.  
3. Key in the digits within the 10 seconds limit.  
2. Some cordless and mobile handsets do  
not generate continuous tones.  
3. Pausing too long between key press.  
46  
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APPENDIX  
Product Specifications  
Phone – Oricom M5500  
Frequency range  
Channel bandwidth  
Operating range  
Specifications  
1.88-1.897 GHz ˄bandwidth=20MHz˅  
1.728 MH  
Up to 300m outdoors, up to 50m indoors  
Up to 100 hours  
Standby time  
Talk time  
Up to 11 hours  
Temperature time  
Operating 0ćꢀto 40ć  
Storage -20ćꢀto 60ć  
Compatibility  
Only GAP compatible DECT phones  
Up to 4 handsets per base  
Up to 4 bases per handset  
5 music and 4 monotone  
Multiple handset capability  
Multiple bases  
Ringer melodies  
Included Accessories  
Battery charge time  
15 hours  
Rechargeable batteries  
AAA Ni-MH 1.2V 600mAh  
Mains power supply for base unit  
Mains power supply for charger  
Input: 230V, 50Hz 60mA, Output:9V,500mA  
Input: 230V, 50Hz 60mA, Output:6V,500mA  
Answering Machine  
Up to 50 phone numbers (Up to 24 digits per Number and 16  
characters per Name)  
Memory  
Redial memory  
Recording time  
Max 5 phone numbers  
At least 11 minutes  
47  
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APPENDIX  
Notes for Operation in NEW ZEALAND  
The grant of a Telepermit for any item of terminal equipment indicates only that  
Telecom has accepted that the item complies with the minimum conditions for  
connection to its network. It indicates no endorsement of the product by Telecom, nor  
does it provide any sort of warranty. Above all, it provides no assurance that any item  
will work correctly in all respects with another item of Telepermitted equipment of a  
different make or model, nor does it imply that any product is compatible with all of  
Telecom’s network services. This device may be subject to ringing or bell tinkle when  
certain other devices are connected to the same line. If this occurs, the problem should  
not be referred to the Telecom Faults service.  
This equipment shall not be set to make automatic calls to the Telecom “111”  
Emergency Service. This equipment may not provide for the effective hand-over of a  
call to another device connected to the same line.  
REN (RN for New Zealand)  
The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to  
connect more than 1 telephone to your telephone line. A standard telephone line has  
a maximum REN capacity of 3 (RN of 5). It is possible to connect 3(5) devices with a  
REN of 1 (RN of 1) with no degradation to the product’s performance. Exceeding this  
limit may cause the volume of the ringer in any phone to decrease or not ring at all.  
Caller ID  
Customers using non Telecom toll services should not use the dial back feature for  
local calls as this will incur a charge only the 7 digit number should be dialled. Some of  
the CID services listed may not be available in New Zealand.  
This telephone is not designed for making emergency telephone calls when the power  
fails. Make alternative arrangements for access to emergency services.  
48  
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APPENDIX  
Warranty Information  
(a) Warranty.  
Oricom warrants that the product is free from defects in materials and workmanship  
for a period of 12 months effective from the date of purchase. This warranty in  
no way affects your statutory warranty under the Trade Practices Act 1974 or  
any other similar legislation. It is important that you read the Warranty Card as  
it contains full and additional details of the warranty, limitation of warranty and  
conditions for receiving the warranty services during the warranty period. The  
Warranty Card is located in the package. If you cannot locate the Warranty Card,  
please contact our Customer Support Service on 1300 889 785.  
(b) Exclusion and limitation of liability.  
Oricom will not be in breach of a warranty or condition expressly stated in this User  
Guide or the Warranty Card or implied by the Trade Practices Act and excludes  
any liability arising under any statutory or common law for damages or any other  
remedy if the damage occurs as a result of:  
(i)  
failure by you to follow the instructions in the User Guide for the installation  
and proper functioning of the product;  
(ii) negligence on your part or misuse by you of the product;  
(iii) any un-controlled external cause to the phone not functioning including but  
not limited to electricity failure, lighting, over voltage;  
(iv) non adherence by you to the warnings in the User Guide and the User Guide  
generally;  
(v) modification to the product or services carried out to the product by anyone  
other than Oricom or on Oricom’s behalf.  
Oricom will not be liable for consequential losses including loss of profits arising  
from a cause of action in contract, tort or any other statutory or common law (except  
where a statute or any law prohibits this exclusion). The warranty does not extend to  
damage caused by misuse, negligence, excessive voltage, faults on the telephone  
line or lightning. This warranty in no way affects your statutory rights. Full details of the  
warranty are contained in the enclosed warranty card.  
49  
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Customer Support  
Customer Support Australia  
Customer Support New Zealand  
Fax: (02) 4574 8888  
Fax: (09) 574 2722  
Ph: 1300 889 785  
Ph: 0900 50 025 (Toll Call)  
To view the full Oricom range, please visit the Oricom website: www.oricom.com.au  
bringing people together  
Postal Address  
Oricom International Pty Ltd  
Locked Bag 658,  
Atlas Gentech (NZ) Limited  
Private Bag 14927,  
Panmure, Auckland,  
New Zealand  
South Windsor NSW 2756,  
Australia  
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