Quest Pro Canister
FC1000
User’s
Guide
Important!
Read this manual
carefully, and
keep for future
reference.
®
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Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
General Warnings . . . . . . . . . . . . . . . . . . . . . . . . 1
Operation Warnings . . . . . . . . . . . . . . . . . . . . . . 1
Environment Warnings . . . . . . . . . . . . . . . . . . . . 2
Thermal Protector. . . . . . . . . . . . . . . . . . . . . . . . 3
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
ON/OFF Switch . . . . . . . . . . . . . . . . . . . . . . . . . 6
Check Bag Indicator . . . . . . . . . . . . . . . . . . . . . . 6
Variable Suction Control. . . . . . . . . . . . . . . . . . . . . . 6
Connect Hose, Wand & Nozzle . . . . . . . . . . . . . . 7
Dirt Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Power Nozzle Handle Positions . . . . . . . . . . . . . . 8
Floor Surface Selector . . . . . . . . . . . . . . . . . . . . . 8
Brushroll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Carpet Height Adjustment & Indicator. . . . . . . . . . . 9
Cleaning Tools . . . . . . . . . . . . . . . . . . . . . . . . . 10
Attaching Tools. . . . . . . . . . . . . . . . . . . . . . . . . 10
Cleaning Stairs . . . . . . . . . . . . . . . . . . . . . . . . . 11
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Check Bag Indicator . . . . . . . . . . . . . . . . . . . . . 12
Filter Bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Motor & Exhaust Filters. . . . . . . . . . . . . . . . . . . 14
Replace Brushroll Belt . . . . . . . . . . . . . . . . . . . . 15
Replace Brushroll . . . . . . . . . . . . . . . . . . . . . . . 18
Replace Headlight . . . . . . . . . . . . . . . . . . . . . . . 19
Clearing Blockage . . . . . . . . . . . . . . . . . . . . . . . 19
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Contents
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General Warnings
Read all instructions before using this vacuum cleaner
Safety
IMPORTANT SAFETY
INSTRUCTIONS
When using an electrical appliance, basic precautions should
always be followed, including the following:
WARNING! To reduce the risk of fire, electric shock, or injury:
• The vacuum is intended for household use only.
• Use the vacuum only as described in this manual.
• Use only manufacturer’s recommended attachments.
Operation
CAUTION!
• This appliance has powerful suction capability. Do not allow
it to be used as a toy and always maintain close attention
when used near children.
• Loose clothing, jewelry and long hair may become entangled
in the suction of the vacuum and cause personal injury.
Always keep loose clothing, jewelry, fingers and all parts of
body away from openings.
• Use of the vacuum with an opening blocked may reduce air-
flow. Keep all openings free of dust, lint, hair etc. Ensure the
filter bag assembly is in place before use.
• Improper handling of the power cord may result in wiring,
connection damage and potential sparking or shock. Always
follow these instructions when handling the power cord:
• Do not pull or carry the vacuum by the cord
• Do not use the cord as a handle
• Do not unplug the vacuum by pulling on the cord
• Do not close a door on the cord
• Do not pull the cord around sharp edges or corners
• Keep the cord away from heated surfaces
• Do not run the vacuum or other appliance over
the cord
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Note: A polarized plug has one
rounded prong and one straight
prong. The rounded end goes
into the longest socket slot.
Rounded Prong
• A damaged cord or plug may cause a spark, shock and fire.
Always grasp the plug, not the cord, when unplugging the
vacuum. If the supply cord is damaged, it must be replaced
by the manufacturer or its service agent or similarly qualified
person in order to avoid a hazard.
• Always check the cord and plug before use. If appliance is
not working as it should, has been dropped, damaged, left
outdoors, or dropped into water, return it to a service center
or call customer service at: U.S.: 1-800-989-3535 Canada:
1-888-676-7325.
• Do not use the vacuum without a motor protection filter
installed.
• If abnormal noise, smell, smoke, breakage or other failure
occurs during operation, you should turn off the switch and
unplug it. Then contact customer service for repair. Do not
attempt to repair it yourself.
• Unplugging the vacuum while the controls are ON may
cause sparking and fire. Turn OFF all controls before
unplugging. Do not leave appliance unattended when
plugged in. Unplug from outlet when not in use and before
servicing.
Environment
!
WARNING!
• Use of the vacuum outdoors or on wet surfaces may result in
damage to the appliance and void the warranty. Do not use
outdoors or on wet surfaces.
• Using the vacuum with wet hands and on wet surfaces may
result in unexpected shock, slippage and personal injury.
Do not handle the plug or appliance with wet hands or on
wet surfaces.
• Use of the vacuum in an enclosed space containing
flammable, explosive materials or toxic vapors may result in
an unexpected spark or fire. Do not use the vacuum in such
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an enclosed space. Always check exposed wiring and wire
connections before use.
• Vacuuming burning or smoking objects, flammable or
combustible liquids and toxic material may result in a fire
and personal injury. Do not vacuum burning or smoking
objects, flammable or combustible liquids.
• Use of the vacuum on stairs may cause imbalance, slippage
or tumbling. Always check your balance and ensure your
footing when cleaning on stairs.
IMPORTANT
An internal thermal protector has been used in your vacuum
to prevent overheating if a large item or clog gets caught in the
nozzle or at the opening of the bag.
When the blockage is not removed, the thermal protector
will trip and vacuum will stop running.
If this happens, turn the vacuum OFF and disconnect vacuum
from electrical outlet. Then disconnect nozzle and remove
obstruction. Within 30 minutes the thermal protector will cool
and automatically reset. If vacuum does not operate, allow
additional time for thermal protector to reset.
Note: The canister must remain unplugged during the 30 min-
ute cooling period.
SAVE THESE
INSTRUCTIONS
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Product Components
& Accessories
Parts
19
9
15
18
11
10
17
16
30
20
8
23
26
1
25
27
28
21
22
13
2
29
24
Nozzle Top View
5
13
4
12
7
3
6
14
1. Intake
16. Bag Dock
2. Top Cover
17. Motor Filter Grill
18. Motor Filter
3. Variable Suction Control
4. Bag Full Indicator
5. Cordwinder Pedal
6. Power Cord
19. Hepa Media Filter
20. Crevice Tool
21. Combination Tool
22. Tool Lid Latch
23. Bag Lid Latch
7. Power ON/OFF Pedal
8. Carrying Handle
9. Handle with Hose
10. Telescopic Wand
11. Wand Release Latch
24. Nozzle Release Latch
25. Overload Protector Reset
26. Carpet Height Indicator
27. Dirt Sensor
12. Carpet & Floor Power Nozzle
13. Brushroll ON/OFF switch
14. Headlight
28. Carpet Height Adjustment
29. Handle Position Release
30. Hard Floor Tool
15. Disposable Filter Bag
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™
Assembling the Oreck Quest Pro Canister
Assembly
1. Connect hose by firmly inserting end of hose into canister
intake opening.
2. Firmly press handle nozzle into telescopic wand until it
locks in place.
3. Insert telescopic wand into power nozzle until button locks.
4. Extend telescopic wand by holding telescopic wand length
adjustment and pulling power handle.
Note: Accessory tools can be used with the telescopic wand
or handle alone.
2
4
1
3
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ON/OFF Switch
Use
• After assembling vacuum, plug the cord into an
electrical outlet. Turn the vacuum ON by pressing the
ON/OFF pedal (A). To turn vacuum OFF press the
pedal again.
NOTE: The Cord Winder Pedal (B) is on the other side.
Check Bag Indicator
• When the indicator light comes on, open the canister
and check the filter bag. See page 13 for details and
instructions on how to replace a filter bag.
Variable Suction Control
• The variable suction control (D) is located on the top
rear of the canister.
• Push the (–) button to reduce suction and to clean lightly
soiled areas or delicate fabrics. Push the (+) button for
maximum cleaning power in heavily soiled areas.
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Connect Hose
Use
• With hose toward rear of the vacuum, push hose
connector into opening in the bag lid.
Note: The flexible hose contains electrical wires for
connection to the power nozzle and should not be used
if damaged. The wires should not be visible through
the outer skin.
Connect Hose Handle to Wand
• Attach the hose to the telescopic wand by pushing the
handle (E) down into wand until the Handle Release
button (F) locks the handle into place.
Connect Wand to Nozzle
• Attach the wand to power nozzle by fitting the button
on the wand (G) into nozzle connector opening (H).
Be sure nozzle is locked in place.
• To release, press down on the wand release pedal (I)
and remove the wand.
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Dirt Sensor
Use
• The Dirt Sensor will turn red (J) when the power
nozzle is detecting and picking up dirt. The light will
turn green when no dirt is detected.
Power Nozzle Handle Positions
• The handle has two positions when used with the
power nozzle: upright and operating.
• The handle is locked when in the upright position.
• To lower handle to operating position, press the Handle
Release pedal (K) on the back of the power nozzle and
pull the handle back.
Floor Surface Selector
• Carpet and Rug
• When using the power nozzle for carpet and rug
cleaning, push the floor surface selector switch to
“ON” (L). This setting provides the suction and
brushroll action necessary to deep clean carpets.
NOTE: The surface selector switch must be in the “OFF”
position before turning the vacuum on.
• Hard Surfaces
• The power nozzle can be used for cleaning hard
surfaces such as wood, linoleum, vinyl, rubber, tile,
sealed cork, and terrazzo.
IMPORTANT: Follow flooring manufacturer’s
recommendations for cleaning.
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• To set the power nozzle for hard surfaces, push the
floor surface selector switch to “OFF” (L). This setting
provides suction and no brushroll action.
Use
Brushroll
• The Brushroll Foot Switch is located on top of the
Power Nozzle (M). Both switches must be turned on to
activate the agitator brushroll.
• Floor Surface Selector Switch (L)
- plus -
• The Brushroll Foot Switch (M)
Carpet Height Adjustment & Indicator
• The power nozzle has a carpet height adjustment. The
indicator (O) shows what the nozzle is set on. There are
6 levels. Number 1 is used for short pile carpet and 6 is
for deep pile. Press the pedal to adjust nozzle height up
or down. (N)
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Cleaning Tools
• The cleaning tools are conveniently stored in the
Use
vacuum underneath the tool lid (P). Push the tool lid
release latch to open (Q).
• The cleaning tools have many uses. Select the tool
best suited for the cleaning task from the following
descriptions.
• Crevice tool (R) may be used in tight spaces, corners
and along edges in such places as dresser drawers,
upholstered furniture, stairs and baseboards.
• Combination Tool (S) may be used for books, lamps,
lighting fixtures, venetian blinds, baseboards, shutters
and registers. It may also be used for upholstered
furniture, draperies, tapestries, and mattresses. Slide
the Combination tool apart to remove the brush. (U)
With the brush removed, the Combination tool may
be used for small smooth surfaces.
• Hard Floor Tool (T) may be used for hard floors or
other large smooth surfaces.
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Attaching Tools
• Tools may be attached directly to the handle or to
Use
the wand. Firmly push tool onto the handle or wand.
Twist tool slightly to tighten or loosen connection.
Cleaning Stairs
• Clean stairs by placing vacuum on end. Clean stairs
from bottom to top.
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Maintenance
!
WARNING!
• Performing maintenance on the vacuum while it is plugged
into a wall outlet may result in unexpected vacuum
operation, shock and personal injury. Always turn the
vacuum OFF and unplug before performing inspection and
maintenance.
• If the power cord is damaged, it should only be replaced by the
factory or maintenance center or similarly qualified person.
Bag Full Indicator
• The Bag Full Indicator light (C) will turn red when the bag
fills with dirt. There are three conditions that will cause the
indicator light to come on:
1. The bag is full; change the bag.
2. Very fine material (such as powder) have been picked
up, clogging the bag pores; change the bag, even if it
is not full.
3. There is a blockage in the nozzle, hose, tools or at the
bag opening; remove the blockage.
NOTE: The bag full indicator is designed to notify the user
when the filter bag is full. If the filter bag is full of pet hair,
carpet fibers, etc., the bag full indicator may not light up due
to sufficient air flow of the filter bag. Discard the used filter
bag and replace with a new one.
CAUTION: The bag full indicator may come on when picking
up fine materials, such as powder, flour or cornstarch. These
materials may seal the pores of the filter bag and cause the
filter bag to burst even though the filter bag is only partially
full of dirt. It is recommended to change the filter bag more
often when removing this type of material.
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Filter Bag
• Check the filter bag when the bag full indicator light turns red.
Maintenance
- continued
• When the filter bag is filled with dirt, the vacuum will not
operate efficiently.
• Discard the used filter bag and replace it with a new one.
Replacing the Filter Bag
To keep your vacuum operating at maximum efficiency, change
the filter bag frequently or when the bag full indicator comes on.
Open the Vacuum
• Rotate hose to the side, lift bag lid latch and open the lid.
Remove Bag
• Before removing the filter bag, pull the tab on the bag
collar (A). This will seal the bag.
• Remove the filter bag by raising up on the bag dock
and carefully pulling the bag upward and out of the
bag dock (B).
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Install New Bag
• Slide the bag collar firmly into bag dock.
Maintenance
- continued
Complete the Installation
• Push rear edge of bag into the bag cavity. Make sure it
is all the way down in the bag cavity (C).
• Close bag lid.
NOTE: The canister bag lid will not close without a
filter bag in place.
MOTOR AND EXHAUST FILTERS
Removing and Cleaning the Motor Filter
• The motor filter is located behind the grill in the bag
compartment. It protects the motor from dirt particles. If
the filter become dirty, pull off grill and lift out filter.
ALWAYS DISCONNECT
VACUUM FROM
ELECTRICAL OUTLET
BEFORE STARTING
THIS PROCEDURE!
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• Wash filter in warm water or replace it with a new one.
The filter must be completely dry before it is put back
into the vacuum.
Maintenance
- continued
DO NOT operate without a motor filter in place.
Replace the Hepa Media Filter
• The Hepa Media Filter aids in the filtration process to
return clean air to the room.
• To remove this filter, open bag lid, unsnap the filter
latch and pull the filter out. Replace with a new filter.
NOTE: The filter should be replaced annually.
REPLACING THE POWER NOZZLE BELT
• The belt in your power nozzle drives the brushroll. It
has been designed specifically for use in this vacuum
and is important for effective operation.
• The belt should be checked on a regular basis to
ensure it is in good condition. Replace the belt if it is
stretched, cut or broken.
• Use the following procedure to check or replace the belt.
Remove Nozzle Hood Screws
• Disconnect power nozzle from extension wand.
• To remove hood, turn nozzle over and unscrew the 7
recessed phillips head screws (A).
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Step 1
Maintenance
- continued
ALWAYS DISCONNECT
VACUUM FROM
ELECTRICAL OUTLET
BEFORE STARTING
THIS PROCEDURE!
Remove Nozzle Hood
• Turn the nozzle upright and lift the hood off (B).
Step 2
Remove Brushroll Cover
• Remove brushroll cover (C) by removing the 2
phillips head screws.
Step 3
• Lift brushroll cover off (C).
Step 4
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Check/Remove Belt
• If belt is not broken but is stretched or cut, pull it off
the motor pulley (D).
Maintenance
- continued
Step 5
Remove/Replace Belt
• Lift up the end of the brushroll. Remove the old
belt from the brushroll pulley (E) and replace with
a new belt. The lettering on the belt must be visible.
(Lettering should be facing out.)
• Stretch the belt and attach to the motor pulley.
Step 6
Replace Brushroll
• Hold the opposite end of brushroll in place. Push the
belt end forward and down while rotating the end
plate (F) until it slides into place. Turn the brushroll,
making sure it rotates freely.
Step 7
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Replace Brushroll Cover
• Place brushroll cover back over the brushroll.
Maintenance
- continued
• Replace the two cover screws.
Step 8
Replace Nozzle Hood
• The wand must be in the upright locked position.
• Position the hood on top of nozzle base. Make sure wires
and buttons are aligned. Do not force the hood on.
• Turn the nozzle over.
• Replace the seven screws for the hood. See Step 1.
Step 9
When to Replace the Brushroll
• When brushroll bristles are worn, the brushroll should
be replaced.
• To check condition of the bristles, hold a card on the
bottom plate while turning the brushroll. Replace the
brushroll if bristles do not touch the card.
ALWAYS DISCONNECT
VACUUM FROM
ELECTRICAL OUTLET
BEFORE STARTING
THIS PROCEDURE!
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How to Replace the Brushroll
Maintenance
- continued
DISCONNECT VACUUM FROM ELECTRICAL OUTLET!
1. Remove hood, brushroll cover, belt and brushroll. See
Steps 1-6.
2. Discard the old brushroll.
3. Install the new brushroll and belt. See Steps 7-9.
How to Replacing the Headlight
• The headlight is located inside of the power nozzle.
The light is on whenever the vacuum is turned on.
1. Disconnect power nozzle from the extension wand.
2. Remove the hood. See Steps 1-2.
3. Pull the old bulb from the socket to remove. Push the
new bulb into socket.
4. Replace the hood. See Steps 9 & 1.
ALWAYS DISCONNECT
VACUUM FROM
ELECTRICAL OUTLET
BEFORE STARTING
THIS PROCEDURE!
How to Clear Blockages
• Low suction or pick up may be due to a blockage
in the system. Refer to the following steps to check
for blockages, continuing with each step until the
blockage is found.
Hose/Wand Blockage
• Disconnect power nozzle and wand from handle.
• Plug vacuum in and turn it on. Check the hose end for
suction. Remove any obstructions.
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• If there is no blockage in the hose. Remove the power
nozzle from wand and attach wand to hose. Check for
suction and remove any blockages.
Maintenance
- continued
Nozzle Blockage
• If the nozzle becomes clogged, use the following
procedures to check for and clear the blockage.
• If blockage is severe enough the nozzle will shut
off. After the blockage is cleared you must push the
Overload Protection Reset button (A) before the
nozzle will operate again.
• Make sure power nozzle is disconnected from wand.
Then check for blockage in nozzle connection (B).
• There is an additional panel on the bottom of the
nozzle (C). This opening provides a secondary place
to check and clear blockage.
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Service problems that appear to be major can often be solved
easily. You can be your own troubleshooter by reviewing this guide.
Trouble-
shooting
All other servicing should be done by an Oreck authorized
service center.
SAVE SERVICE CALLS...CHECK THESE FIRST:
• Is the filter bag full?
• Are the pores of filter bag clogged with powder or dust?
• Is the hose, wand, power nozzle or accessories clogged?
Problem
Vacuum does not • Power Cord
Check
Solution
• Plug in Power Cord. Make sure it is firmly
into the wall outlet.
turn ON.
• Power Source
• If no power to outlet, check power source,
fuse or circuit breaker.
• Hose Connection • Make sure the hose is securely connected.
• Thermal Protector • Allow vacuum to cool per instructions.
See Page 3.
Vacuum has little • Filter Bag
or no suction.
• Filter bag may be clogged or full. Check
and replace if necessary. See Page 13.
• Motor Filter
• May be dirty or clogged. Clean or replace
if necessary. See Page 14.
• Hose, wand or
accessories may
be clogged.
• Clear obstruction. See Page 19.
• Hose Connection • Make sure hose is properly connected.
Power nozzle
won’t turn ON.
• Hose Power Cord • May not be properly connected. Plug hose
firmly into receptacle on nozzle.
• Belt
• Belt may be worn or broken. Check and
replace if necessary. See Page 15.
• Switches
• Make sure surface selector switch and/or
brushroll switch are both on. See Page 3.
• Thermal Protector • Allow vacuum to cool per instructions.
See Page 3.
Vacuum still
Review all the
Contact Oreck for service.
does not operate above
properly.
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ORECK MANUFACTURING COMPANY: (Oreck Manufac-
turing Company gives you the following limited warranty for this
product only if it was originally purchased for residential use, not
for resale, from Oreck or an Oreck Authorized Retail Dealer.)
Warranty
Oreck will repair or replace, free of charge, to the original pur-
chaser, any part that is found to be defective in material or work-
manship within three (3) years following the date of purchase for
all residential models.
This limited warranty does not cover the replacement of expend-
able or consumable parts such as filters, cartridges, and other parts
subject to normal wear unless they are defective in material or
workmanship.
This limited warranty does not apply to any part subjected to ac-
cident, abuse, commercial use, alteration, misuse, damage caused
by an act of God, the use of voltages other than on the data plate
of this product or service of this product by other than Oreck or a
participating Factory Authorized Service Center.
Oreck does not authorize any person or representative to as-
sume or grant any other warranty obligation with the sale of this
product.
Oreck’s limited warranty is valid only if you retain proof of pur-
chase from Oreck or an Oreck Authorized Retail Dealer for this
product. If you purchase this product from any other source, your
purchase is “AS IS,” which means Oreck grants you no warranty,
and that you, not Oreck, assume the entire risk of the quality
and performance of this product, including the entire cost of any
necessary servicing or repairs of any defects.
Oreck’s liability for damages to you for any costs whatsoever aris-
ing out of this statement of limited warranty shall be limited to
the amount paid for this product at the time of original purchase,
and Oreck shall not be liable for any direct, indirect, consequen-
tial or incidental damages arising out of the use or inability to use
this product. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
ALL EXPRESS AND IMPLIED WARRANTIES OTHER
THAN THE LIMITED WARRANTY SET FORTH ABOVE,
FOR THIS PRODUCT, INCLUDING IMPLIED WARRAN-
TIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY DENIED.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
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©2010 Oreck Holdings, LLC.
All rights reserved. All marks, text, logo’s, product con-
figurations and registered trademarks are owned and used
under the authority of Oreck Holdings, LLC.
82329-02 REV A 09/10 ECN R-10179
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