Oki Printer ML6300 User Manual

ML6300  
User’s guide  
ML6300FB  
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PREFACE  
Every effort has been made to ensure that the information in this document is  
complete, accurate, and up-to-date. Oki Printing Solutions assumes no  
responsibility for the results of errors beyond its control. Oki Printing Solutions also  
cannot guarantee that changes in software and equipment made by other  
manufacturers and referred to in this guide will not affect the applicability of the  
information in it. Mention of software products manufactured by other companies  
does not necessarily constitute endorsement by Oki Printing Solutions.  
While all reasonable efforts have been made to make this document as accurate and  
helpful as possible, we make no warranty of any kind, expressed or implied, as to  
the accuracy or completeness of the information contained herein.  
The most up-to-date drivers and manuals are available from the Oki Printing  
Solutions web site:  
Copyright © 2006 Oki Printing Solutions.  
Oki, OKI Printing Solutions and Microline are registered trademarks of Oki Electric  
Industry Company, Ltd.  
ENERGY STAR is a trademark of the United States Environmental Protection Agency.  
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft  
Corporation.  
Other product names and brand names are registered trademarks or trademarks of  
their proprietors.  
As an ENERGY STAR Program Participant, the manufacturer has  
determined that this product meets the ENERGY STAR guidelines  
for energy efficiency.  
This product complies with the requirements of the Council  
Directives 89/336/EEC (EMC) and 73/23/EEC (LVD) as amended  
where applicable on the approximation of the laws of the member  
states relating to electromagnetic compatibility and low voltage.  
Preface > 2  
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CONTENTS  
About this guide. . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Printing from a computer . . . . . . . . . . . . . . . . . . . 17  
Aligning the tear-off perforations. . . . . . . . . . . 24  
Removing continuous forms . . . . . . . . . . . . . . . . 25  
Setting the Paper Thickness lever. . . . . . . . . . . . . 26  
Operating instructions . . . . . . . . . . . . . . . . . . . . . 28  
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Button switches . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Setting menu values. . . . . . . . . . . . . . . . . . . . . . 32  
Confirming current settings. . . . . . . . . . . . . . . 32  
Menu setting . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Menu items and settings. . . . . . . . . . . . . . . . . 33  
Preface > 3  
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Changing a ribbon cartridge . . . . . . . . . . . . . . 56  
Consumable order information . . . . . . . . . . . . 61  
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Accessory order information . . . . . . . . . . . . . . 61  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Appendix A – Rear Cover removal . . . . . . . . . . . . 65  
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Refitting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Oki Printing Solutions contact details . . . . . . . . . 68  
Preface > 4  
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NOTES, CAUTIONS AND WARNINGS  
NOTE  
A note provides additional information to supplement the main  
text.  
CAUTION!  
A caution provides additional information which, if  
ignored, may result in equipment malfunction or  
damage.  
WARNING!  
A warning provides additional information which, if  
ignored, may result in a risk of personal injury.  
Notes, cautions and warnings > 5  
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INTRODUCTION  
Congratulations on purchasing this Oki Printing Solutions printer!  
The ML6300FB is designed to provide highly reliable letter quality  
printing and high resolution graphics for the desktop/office  
printing environment. It combines state-of-the-art, 24-pin, serial  
impact dot matrix printing technology with advanced materials  
and superior construction to provide high performance and  
versatility in a desktop sized unit. Careful attention to  
ergonomics and application needs provides user friendly  
operation for operators of varying technical capabilities.  
ABOUT THIS GUIDE  
NOTE  
Images used in this manual may include optional features that  
your printer does not have installed.  
This manual is your user’s guide (check the web site,  
for your printer and forms part of the overall user support listed  
below:  
> Installation Safety booklet: provides information as to  
safe use of the printer.  
This is a paper document that is packaged with the printer  
and should be read before setting up your printer.  
> Set-up guide: to describe how to unpack, connect and  
turn on your printer.  
This is a paper document that is packaged with the printer.  
> This User’s Guide: to help you to become familiar with  
your printer and make the best use of its many features.  
Also included are guidelines for troubleshooting and  
maintenance to ensure that it performs at its best.  
Additionally, information is provided for adding optional  
accessories as your printing needs evolve.  
This is an electronic document stored on the manuals CD.  
> Technical Reference Guide: to provide detailed  
technical information for programmers and more technical  
users.  
Introduction > 6  
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This is an electronic document available on the web site  
> Network Configuration Guide: to provide detailed  
technical information for network administrators to  
configure the optional accessory network interface.  
This is an electronic document stored on the CD that  
accompanies the network interface card optional  
accessory.  
> Installation Guides: accompany consumable items and  
optional accessories to describe how to install them.  
These are paper documents that are packaged with the  
consumables and optional accessories.  
> On-line Help: on-line information accessible from the  
printer driver and utility software.  
O
N-LINE USAGE  
Acrobat Reader. Use the navigation and viewing tools provided in  
Acrobat.  
You can access specific information in two ways:  
> In the list of bookmarks down the left hand side of your  
screen, click on the topic of interest to jump to the  
required topic. (If the bookmarks are not available, use  
the “Contents” on page 3.)  
> In the list of bookmarks, click on Index to jump to the  
Index. (If the bookmarks are not available, use the  
“Contents” on page 3.) Find the term of interest in the  
alphabetically arranged index and click on the associated  
page number to jump to the page containing the term.  
Introduction > 7  
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PRINTING PAGES  
The whole manual, individual pages, or sections may be printed.  
The procedure is:  
1.  
From the toolbar, select [File], then [Print] (or press the  
Ctrl + P keys).  
2.  
Choose which pages you wish to print:  
(a)  
(b)  
[All pages], (1), for the entire manual.  
[Current page], (2), for the page at which you are  
looking.  
1
2
3
(c)  
[Pages from] and [to], (3), for the range of pages  
you specify by entering their page numbers.  
3.  
Click on [OK].  
Introduction > 8  
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GETTING STARTED  
WARNING!  
If you have not already done so, familiarise yourself  
with the content of the Installation Safety booklet  
supplied with your printer.  
RETAINING PACKING MATERIALS  
After setting up your printer according to the instructions in the  
Set-up Guide, retain your packing materials and container in case  
you ever need to ship or transport your printer.  
IDENTIFYING COMPONENT PARTS  
The main parts of your printer are identified and briefly explained  
below.  
FRONT VIEW  
10  
1
2
3
9
8
7
4
6
5
1.  
Print Head: prints the characters on the paper.  
Getting started > 9  
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2.  
3.  
Top Cover: open and close for access, for example when  
changing a ribbon cartridge. Keep closed for noise  
reduction.  
Control Panel: contains button switches and indicators  
(described in detail later) that allow you to operate the  
printer.  
4.  
5.  
6.  
Power Switch: to turn the printer power ON/OFF.  
Platen Knob: turn to move or eject the paper.  
Paper Tray: to hold cut sheet paper for use by the printer  
(one sheet at a time).  
7.  
8.  
9.  
Paper Guide: can be adjusted as required to locate the left  
edge of cut sheet paper.  
Paper Type Lever: set according to the type of paper used  
– cut sheet or continuous forms.  
Paper Thickness Lever: set according to the thickness of  
the paper. There is also a setting to facilitate ribbon  
replacement.  
10. Ribbon Cartridge: holds the printer ribbon.  
Getting started > 10  
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REAR VIEW  
1
2
6
3
5
4
1.  
Optional connector position: connect to optional accessory  
card.  
2.  
3.  
4.  
5.  
6.  
USB connector: connect to USB interface cable.  
Parallel connector: connect to parallel interface connector.  
Pin Tractor: to load and feed continuous forms.  
Power connector: connect to printer power cable.  
Rear Cover: open and close for access, for example when  
loading continuous forms. (To remove completely, see  
“Appendix A – Rear Cover removal” on page 65.)  
Getting started > 11  
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LOCATING YOUR PRINTER  
> Select a firm, solid surface on which to site your printer.  
> Allow enough space around your printer (e.g. at least 60  
cm from any wall) for easy access to the Platen Knob and  
the various paper feed paths.  
>=60 cm  
75 cm  
> Make sure a grounded power outlet is available nearby.  
Getting started > 12  
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POWERING ON YOUR PRINTER  
1.  
Ensure that your printer Power Switch is set to OFF.  
2.  
Connect the power cable connector (1) to the power  
connector (2) on the printer.  
1
2
3.  
4.  
Connect the power cable to a 220/240 V AC power outlet  
and switch on the outlet power.  
Turn the printer Power Switch to ON.  
5.  
Check that the POWER indicator on the control panel  
illuminates.  
Getting started > 13  
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PRODUCING A TEST PRINT  
To check that your printer is operational, produce a test print on  
a sheet of 80 gsm A4 paper (for example) as follows:  
CAUTION!  
Allow at least 5 seconds between turning the printer ON  
after turning it OFF. A shorter time interval between  
turning ON/OFF operations may cause printer power  
failure.  
Do not turn the printer OFF while it is printing as this  
may result in damage to the print head.  
1.  
2.  
Turn the printer Power Switch to OFF.  
Set the Paper Type Lever to cut sheet and set the Paper  
Thickness Lever to position 1.  
3.  
4.  
Press and hold the LF button and turn the Power Switch to  
ON.  
With the long side of the paper against the paper guide,  
insert the paper carefully into the printer. The printer will  
automatically grip the paper and start the test print.  
NOTE  
If required, you can pause the test print by pressing the SEL  
button and then resume the test print by again pressing the  
SEL button.  
5.  
When the test print has completed, the paper is  
automatically ejected.  
NOTE  
If you want to abort the test print for any reason, press the SEL  
button followed by the PARK button to eject the paper and then  
turn the printer Power Switch to OFF.  
Getting started > 14  
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CONNECTING TO A COMPUTER  
In this section you will interconnect your printer and computer,  
install the printer driver in your computer and print a test page.  
INTERCONNECTING PRINTER AND COMPUTER  
INTERFACES  
Your printer is equipped with two data interfaces:  
CAUTION!  
Do not use both parallel and USB printing together.  
> Parallel: for direct connection to a PC. This port requires a  
bi-directional (IEEE 1284 compliant) parallel cable.  
> USB: for connection to a PC running Windows 98 or  
above. This port requires a shielded cable less than 5m  
long conforming to USB version 2.0.  
NOTE  
Interface cables are not supplied with your printer.  
The following interfaces are available as optional accessories and  
are described in their accompanying installation documentation:  
> RS232 Serial interface  
> 100BASE-TX/10BASE-T network connection  
NOTE  
Refer to the Network Configuration Guide for setting up the  
network connection.  
It is not recommended that you use either the parallel or  
USB port when the RS-232C or OL7120e option is installed in  
this product.  
Connecting to a computer > 15  
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INTERCONNECTION  
1.  
2.  
Ensure that both printer and computer are turned OFF.  
Connect the required interface cable, USB (1) or parallel  
(2), to the printer and then to the computer (3).  
1
2
1
3
3
2
3.  
Turn ON the printer and then turn ON the computer.  
INSTALLING THE PRINTER DRIVER  
Insert the Drivers CD into your computer and follow the on-  
screen instructions to install the printer driver for use with your  
printer.  
PRINTING A TEST PAGE  
As an example, using Windows XP:  
1.  
Use Start > Printers and Faxes to show the Printers and  
Faxes window.  
2.  
3.  
4.  
5.  
Highlight the driver for your printer.  
Use File > Properties to show the Properties window.  
On the General tab, click the Print Test Page button.  
Ensure that a test page has printed, verifying your  
printer – computer setup.  
Connecting to a computer > 16  
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PRINTING FROM A COMPUTER  
When printing to your printer from, for example, a Windows  
application on your computer, make your printing selections from  
the driver windows that appear on screen. These driver windows  
have been designed to be easy to use and intuitive while  
supplementary on-line help is available by clicking each window  
Help button .  
Printing from a computer > 17  
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PAPER HANDLING  
This section describes how to use cut sheet paper and continuous  
forms in your printer.  
LOADING CUT SHEET PAPER  
1.  
Ensure that the printer is turned ON.  
NOTE  
If there are any continuous forms in the printer, eject them as  
described in “Removing continuous forms” on page 25.  
2.  
Ensure that the Pin Tractor covers (1) are closed to avoid  
the possibility of paper jams.  
1
1
3.  
Ensure the Paper Type Lever (1) is set to Cut Sheet.  
1
Paper handling > 18  
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4.  
Set the left margin of the paper by adjusting the Paper  
Guide (1) along the scale (2) relative to the start of  
printed line marker arrow (3).  
4
2
1
3
5.  
6.  
Adjust the Paper Thickness Lever (4) to suit the paper.  
See “Setting the Paper Thickness lever” on page 26.  
NOTE  
If the Paper Thickness Lever setting does not match the paper  
being used, paper feeding and printing may not work properly.  
With the printing side upwards and the left edge aligned  
with the Paper Guide (1), carefully insert the paper on the  
Paper Tray (2) into the printer until it is gripped.  
1
2
Paper handling > 19  
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NOTE  
Ensure that the paper is accurately aligned along the Paper  
Guide to avoid the possibility of skew printing.  
When printing an envelope, do not fold up the flap. A flap  
aligned along the Paper Guide can lead to skew printing.  
EJECTING CUT SHEET PAPER  
When the printer reaches the end of the cut sheet page it  
automatically ejects the page. If required, add another sheet for  
the printer to continue printing from where it left off.  
To eject a cut sheet left in the printer, carry out the following:  
1.  
2.  
Press the SEL button to put the printer off-line.  
Press the PARK button and the paper is ejected to the  
Paper Tray.  
NOTE  
Paper longer than A4 length (297 mm) may overlap and  
possibly fall off the Paper Tray.  
LOADING CONTINUOUS FORMS  
SETTING UP CONTINUOUS FORMS  
To avoid paper feeding problems, carry out the following:  
>=60 cm  
75 cm  
<=3 cm  
1.  
Check your printer is on a surface approximately 75 cm  
above the floor.  
Paper handling > 20  
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2.  
3.  
Position the continuous forms supply directly below the  
paper path.  
Ensure the rear of the printer is close to and parallel with  
the edge of the surface and at least 60 cm from any wall.  
FEEDING CONTINUOUS FORMS  
1.  
Ensure that the printer is turned ON.  
NOTE  
If there is a cut sheet in the printer, eject it as described in  
“Ejecting cut sheet paper” on page 20.  
2.  
Ensure the Paper Type Lever (1) is set to Continuous  
Forms.  
3.  
4.  
Adjust the Paper Thickness Lever to suit the paper. See  
“Setting the Paper Thickness lever” on page 26.  
NOTE  
If the Paper Thickness Lever setting does not match the paper  
being used, paper feeding and printing may not work properly.  
Open the Rear Cover by gently pulling it out horizontally  
to the end of its travel then swinging it upwards until it  
locks into position.  
Paper handling > 21  
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5.  
Lift the locking lever (1) of the left Pin Tractor and slide  
the Pin Tractor as required to adjust the paper position  
relative to the first horizontal character centre mark (2).  
1
2
Press the locking lever back down to lock the Pin Tractor in  
the desired position.  
6.  
Lift the locking lever (1) of the right Pin Tractor and slide  
the Pin Tractor to the required position to accommodate  
the width of the continuous forms to be used. Move the  
rear paper guide (2) to midway between the left (3) and  
right (4) Pin Tractors.  
4
2
3
1
Paper handling > 22  
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7.  
Open the left and right Pin Tractor covers (1) and feed the  
continuous forms in the direction of the arrows, locating  
the sprocket holes (2) in the forms onto the sprocket pins.  
Ensure that the forms are properly aligned on the  
sprocket pins (3), then close the covers.  
1
2
3
8.  
Adjust the right Pin Tractor (1) to accommodate the width  
of the continuous forms, taking care that the forms are  
held neither too loosely nor too tightly between the Pin  
Tractors. Press the locking lever (2) down to lock the right  
Pin Tractor in the desired position.  
1
2
9.  
Close the Rear Cover by gently swinging it downwards to  
the horizontal and then pushing it inwards until it locks  
into position.  
Paper handling > 23  
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10. Press the FF/LOAD button. The continuous forms will be  
taken into the printer and positioned at the first line print  
position and the SEL indicator will illuminate.  
TEARING OFF CONTINUOUS FORMS  
1.  
With the SEL indicator illuminated, press the TEAR button  
to eject the continuous forms onto the Paper Tray.  
2.  
Carefully tear off the forms along the tear-off perforations  
in the direction shown. Using excessive force may result in  
tearing at a position other than the tear-off perforations.  
3.  
Press the TEAR button, FF/LOAD button or LF button to  
reposition the continuous forms in the printer back to the  
first line print position.  
ALIGNING THE TEAR-OFF PERFORATIONS  
If the tear-off perforations are not aligned with the paper cutter  
on the Top Cover, align them as follows:  
1.  
With the SEL indicator illuminated, press and hold the  
TEAR button to move the tear-off perforations to the  
paper cutter on the Top Cover.  
Paper handling > 24  
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2.  
Check the position of the tear-off perforations (1) relative  
to the paper cutter (2). (Paper Tray (3) is shown for  
clarity.)  
2
3
1
(a)  
To advance the forms, hold down the TEAR button  
and press the FF/LOAD button.  
(b)  
press the LF button.  
NOTE  
If a movement greater than +- 7/90 in is specified, the QUIET  
indicator blinks and the above adjustment cannot be made.  
3.  
Release the buttons after the tear-off perforations have  
been aligned with the paper cutter.  
REMOVING CONTINUOUS FORMS  
1.  
2.  
3.  
Tear off the continuous forms. See “Tearing off continuous  
forms” on page 24.  
Press the SEL button to set the printer off-line and  
reposition the continuous forms in the printer.  
Press the PARK button to move the front edge of the  
continuous forms backwards to the Pin Tractors.  
NOTE  
The ALARM indicator illuminates to indicate there is no paper  
present.  
If sprocket holes of the last page of the forms disengage from  
the sprocket pins, do not attempt to eject the paper to avoid  
the possibility of a paper jam.  
Paper handling > 25  
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4.  
5.  
Open the Rear Cover by gently pulling it out horizontally  
to the end of its travel then swinging it upwards until it  
locks into position.  
Lift the Pin Tractor covers (1) and remove the forms.  
1
6.  
7.  
Close the Pin Tractor covers.  
Close the Rear Cover by gently swinging it downwards to  
the horizontal and then pushing it inwards until it locks  
into position.  
SETTING THE PAPER THICKNESS LEVER  
There are 10 lever positions, the first 9 for printing purposes and  
the tenth to facilitate ribbon replacement.  
Set the Paper Thickness lever for different paper types as follows:  
LEVER POSITION  
PAPER TYPE  
1
2
3
4
5 - 9  
Cut sheet paper  
See below  
52 – 80 gsm  
81 – 127 gsm  
128 – 156 gsm  
Envelope  
X
X
X
X
Carbon paper or Pressure-  
sensitive paper (40 gsm)  
See below  
2 part  
3 part  
X
X
Paper handling > 26  
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LEVER POSITION  
PAPER TYPE  
1
2
3
4
5 - 9  
4 part  
5 part  
6 part  
X
X
X
Set the Paper Thickness lever for overall paper thickness as  
follows:  
OVERALL PAPER THICKNESS  
LEVER POSITION  
0.06 – 0.12 mm  
0.13 – 0.21 mm  
0.22 – 0.30 mm  
0.31 – 0.39 mm  
0.40 – 0.48 mm  
0.49 – 0.57 mm  
0.58 – 0.66 mm  
0.67 – 0.75 mm  
0.76 – 0.84 mm  
NOTE  
1
2
3
4
5
6
7
8
9
Printing with lever positions 5 – 9 is not guaranteed.  
If the lever position does not suit the paper thickness, paper  
feeding and printing may not work properly.  
Do not print bankbooks to avoid possible pin breakage/ribbon  
snagging.  
Printing can be carried out with the lever position set to 4 for  
paper thickness up to 0.39 mm.  
When lever positions 5-9 are selected, printing quality for  
carbon paper may decline resulting in illegible characters for  
example.  
Paper handling > 27  
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OPERATING INSTRUCTIONS  
CONTROL PANEL  
The status/alarm indicators and button switches on the control  
panel allow you to check printer status and control the printer.  
Operating instructions > 28  
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INDICATORS  
INDICATOR  
STATUS  
MEANING  
SEL  
ON  
Printer is on-line i.e. is available to print  
OFF  
Printer is off-line i.e. is not available to  
print  
Flashing  
When flashing together with the ALARM  
indicator, printing cannot be resumed at  
this stage. Turn the power OFF, verify  
that the carriage moves properly, then  
turn the power ON again.  
If the problem is still there after you turn  
the power ON again, contact your dealer.  
ALARM  
ON  
Paper end status i.e. no paper present  
Paper present status  
OFF  
Flashing  
Paper jam alarm status  
Media switch alarm status  
When flashing together with the SEL  
indicator, printing cannot be resumed at  
this stage. Turn the power OFF, verify  
that the carriage moves properly, then  
turn the power ON again.  
If the problem is still there after you turn  
the power ON again, contact your dealer.  
High temperature alarm status  
Menu printing mode  
MENU  
ON  
OFF  
Normal printing mode  
Flashing  
ON  
High temperature indication  
Quiet print mode  
QUIET  
POWER  
OFF  
Normal speed printing mode  
High multipart printing mode  
Printer power is ON  
Flashing  
ON  
OFF  
Printer power is OFF  
Flashing  
Low power consumption mode  
Operating instructions > 29  
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BUTTON SWITCHES  
SWITCH  
STATUS  
FUNCTION  
SEL  
On-line  
Off-line  
Sets the printer to off-line  
Sets the printer to on-line  
and disalarms the printer  
SHIFT  
LF  
Used only in conjunction  
with one of the following  
buttons: SEL, LF, FF/LOAD,  
PARK, TEAR described  
below.  
On-line  
Off-line  
Feeds paper by one line.  
Holding the button down  
results in continuous line  
feeding.  
Feeds paper by one line.  
Holding the button down  
results in continuous line  
feeding.  
FF/LOAD  
TEAR  
On-line and off-line  
Continuous form fed until  
first line of next page  
Continuous Forms mode  
On-line and off-line  
Cut sheet manual mode  
Ejects the cut sheet  
On-line  
Continuous Forms mode  
Delivers the continuous  
form to the cut position. If  
the button is pressed again  
or data is received, the  
original form position is  
restored.  
On-line  
Ineffective  
Ineffective  
Cut sheet manual mode  
Off-line  
PARK  
Continuous Forms mode  
If the continuous form is in  
position, press to retract the  
form to the Pin Tractors.  
(If the sprocket holes of the  
last page of the form  
disengage from the sprocket  
pins, do not attempt to eject  
the paper as a paper jam  
may result.)  
SHIFT+SEL  
Enters menu mode  
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SWITCH  
STATUS  
FUNCTION  
SHIFT+LF  
Microfeed (0.14 mm step)  
down  
Hold this button  
combination down for  
continuous feeding or  
ejecting of paper.  
SHIFT+FF/LOAD  
Microfeed (0.14 mm step)  
up  
Hold this button  
combination down for  
continuous feeding or  
ejecting of paper.  
SHIFT+PARK  
SHIFT+TEAR  
On-line  
Off-line  
Ineffective  
Saves the set paper start  
position (first line print  
position).  
On-line  
Quieter print mode  
Each press of the button  
pair progresses the printer  
through Quieter print mode  
> High multipart print mode  
> Normal print mode  
Off-line  
Ineffective  
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SETTING MENU VALUES  
The following information explains the printer settings and how  
you can change them. Printer items and their values are printed  
for reference.  
CONFIRMING CURRENT SETTINGS  
To print the current menu settings, use a cut sheet of A4 paper  
or continuous forms of width at least 254 mm. In this example,  
a sheet of A4 paper is used.  
1.  
2.  
Set the Paper Type lever to cut sheet mode.  
Carry out one of the following:  
(a)  
If the printer power is OFF, while holding down the  
SEL button set the printer Power Switch to ON.  
(b)  
If the printer power is ON, press the SHIFT and SEL  
buttons together.  
3.  
4.  
5.  
Place the cut sheet on the Paper Tray. The cut sheet is  
taken into the printer automatically and the printer  
Press the PARK button and the printer prints out all the  
menu items currently selected and their corresponding  
settings.  
Exit or proceed to change menu settings:  
(a)  
(b)  
To exit menu settings confirmation, save the current  
settings and eject the paper, press the SHIFT and  
SEL buttons together.  
To change menu settings, see “Menu setting” on  
page 33.  
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MENU SETTING  
NOTE  
Before changing menu settings, you may wish to print the  
current menu settings as in “Confirming current settings” on  
page 32.  
Set menu item values (printed out for reference as you proceed)  
as follows:  
1.  
Press LF (or SHIFT and LF together) to step forward  
(backward) through the menu items to the required item.  
2.  
To change the setting for a selected item, press FF/LOAD  
(or SHIFT and FF/LOAD together) to step forward  
(backward) through the setting values to the required  
setting.  
3.  
4.  
Repeat steps 1 and 2 as required to change settings for  
other items.  
To exit menu setting, press SHIFT and SEL together to  
save the new settings and exit menu setting mode.  
NOTE  
Switching the printer OFF does not save the new settings.  
MENU ITEMS AND SETTINGS  
In the menu settings tables below, factory default settings are  
shown emboldened.  
ITEM  
FUNCTION  
SETTING  
Emulation Mode  
Select EPSON LQ mode,  
IBM PPR mode, or IBM  
X24 AGM mode.  
IBM PPR  
IBM AGM  
EPSON LQ  
Print Mode  
Select quality of ANK  
characters.  
LQ Courier  
LQ Roman  
LQ Swiss  
LQ Swiss Bold  
LQ Orator  
LQ Gothic  
LQ Prestige  
LQ OCR-A  
LQ OCR-B  
Utility  
HSD  
Pitch  
Select character pitch.  
10 CPI, 12 CPI, 15 CPI,  
17.1 CPI, 20 CPI  
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ITEM  
FUNCTION  
SETTING  
Proportional Spacing  
Select whether to use  
proportional spacing or  
not.  
Yes  
No  
Style  
Size  
Select either font style.  
Normal, Italics  
Select the character  
scale size.  
Single, Double  
Character Set  
Language Set  
Select either ANK  
Set I  
character code table.  
Set II  
Select a language  
character set.  
ASCII, French,  
German, British, Danish  
I, Swedish I, Italian,  
Spanish I, Japanese,  
Norwegian, Danish II,  
Spanish II, Latin  
American, French  
Canadian, Dutch,  
Swedish II, Swedish III,  
Swedish IV, Turkish,  
Swiss I, Swiss II,  
Publisher  
Zero Character  
Select either print font  
pattern to receive a  
zero character located  
at 30H in ANK code or  
at AA30H in a single-  
byte code.  
Unslashed  
Slashed  
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ITEM  
FUNCTION  
SETTING  
Code Page  
Select a code page.  
USA  
Canada French  
Multilingual  
Portugal  
Norway  
Turkey  
Greek_437  
Greek_869  
Greek_928  
Grk_437 CYPRUS  
Polska Mazovia  
Serbo Croatic I  
Serbo Croatic II  
ECMA-94  
Hungarian CWI  
Windows Greek  
Windows East Europe  
Windows Cyrillic  
East Europe Latin II-  
852  
Cyrillic I-855  
Cyrillic II-866  
Kamenicky(MJK)  
ISO Latin 2  
Hebrew NC (862)  
Hebrew OC  
Turkey_857  
Latin 5 (Windows  
Turkey)  
Windows Hebrew  
Ukrainian  
Bulgarian  
ISO Latin 6 (8859/10)  
Windows Baltic  
Baltic_774  
KBL-Lithuanian  
Cyrillic Latvian  
Roman-8  
Icelandic-861  
Multilingual 858  
ISO 8859-15  
Greek_737  
Asmo449+  
Asom708  
Arabic864  
Windows Arabic  
Slashed Letter 0  
Multi Pass  
Set whether to convert  
slashed 0 located at  
9BH and 9DH in USA  
code page or not.  
Yes  
No  
Select the printing  
direction when double-  
height print data exists  
in a line.  
Bi-directional  
Uni-directional  
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ITEM  
FUNCTION  
SETTING  
Rcv Buffer  
Select size of the  
received buffer.  
0, 2 K, 32 K, 64 K  
Print Suppress Effective  
Auto LF  
Set whether to enable  
or disable a print  
suppress setup  
command.  
Yes  
No  
Select whether to  
perform auto LF  
Yes  
No  
operation or not upon  
receiving a CR code.  
Auto CR  
*IBM PPR only  
Select whether to  
perform auto CR  
operation upon  
Yes  
No  
receiving a carriage  
return command.  
SI Select Pitch (10CPI)  
*IBM PPR/AGM only  
Set how to handle an SI  
command received in  
10 CPI mode.  
15 CPI  
17.1 CPI  
SI Select Pitch (12CPI)  
*IBM PPR/AGM only  
Set how to handle an SI  
command received in  
12 CPI mode.  
12 CPI  
20 CPI  
Reset Inhibit  
Set whether to enable  
or disable an initial  
command.  
No  
Yes  
Select Language Set  
*EPSON only  
Set whether to enable  
or disable a  
combination of the code  
page setting and the  
language setting by  
menu.  
Combined  
Code Page Only  
Impact Mode  
Select print mode on  
power on. (This item is  
referred to on  
Normal  
Quiet  
Hi Copy  
initialisation only by I-  
PRIME or power on but  
not by an initialisation  
command.)  
Print Direction  
Command  
Select the validity of a  
one-way print setup  
command.  
Valid  
Invalid  
Power Save Time  
Set idle time to enter  
power save mode.  
5 min, 10 min, 15 min,  
30 min, 60 min  
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ITEM  
FUNCTION  
SETTING  
PE Detection  
Select whether to  
detect paper end or not.  
OFF  
ON  
Table Print  
Set whether to divide a  
path or not to print on  
occasions when printing  
by the same headpin  
continues for 3 in or  
more in the same print  
block.  
Standard  
Special  
Line Spacing  
Page Width  
Select line feed pitch.  
6 LPI  
8 LPI  
Set width of a line to  
determine the number  
of ANK (10CPI)  
10.6 in  
8 in  
characters to be  
printed. With this  
setting, the right  
margin is set. For  
reduced-size prints, at  
75 % or 50%, 136  
characters are printed.  
Form Tear-Off  
Select manual or auto  
as the method to  
advance a continuous  
form to the form tear-  
off position.  
Off  
500 ms  
1 sec  
2 sec  
Skip Over Perforation  
Select whether to skip  
over perforation or not.  
(When a skip over  
Yes  
No  
perforation setup  
command is received,  
the received command  
is given priority.)  
Page Length  
(Continuous)  
Select the length of a  
continuous form.  
3.5 in, 4 in, 5.5 in, 6 in,  
7 in, 8 in, 8.5 in, 11 in,  
11 2/3 in, 12 in, 14 in,  
17 in, 5 in, 3 in, 3.25 in  
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ITEM  
FUNCTION  
SETTING  
TOF (Continuous)  
Select the reference  
position for the TOF  
position when auto  
loading continuous form  
paper from the rear of  
the printer. (Up to the  
mid-section of  
characters in the first  
line.)  
“1Chr. Set Pos.is  
printed if the TOF  
position is set by using  
SHIFT + PARK switches.  
2.12 mm (1/12 in)  
4.23 mm (1/6 in)  
6.35 mm (1/4 in)  
8.47 mm (1/3 in)  
10.58 mm (5/12 in)  
12.7 mm (1/2 in)  
14.82 mm (7/12 in)  
16.93 mm (2/3 in)  
19.05 mm (3/4 in)  
21.17 mm (5/6 in)  
23.28 mm (11/12 in)  
25.4 mm (1 in)  
27.52 mm (13/12 in)  
1Chr. Set Pos.  
Initial Position  
This is the position of  
the paper when the  
paper is already loaded  
at power on. (For  
continuous form mode  
only.)  
Print  
Tear OFF  
Auto Eject Position  
Select a printable area  
at the bottom of cut  
sheets of paper in cut-  
paper mode (the  
character centre  
6.35 mm (1/4 in)  
14.8 mm  
position).  
Page Length (Cut  
Sheet)  
Select the page length  
of cut-paper.  
3.5 in, 4 in, 5.5 in, 6 in,  
7 in, 8 in, 8.5 in, 11 in,  
11 2/3 in, 12 in, 14 in,  
16.57 in, 5 in, 3 in,  
3.25 in  
TOF (Cut Sheet)  
Select the reference  
position for the TOF  
position when feeding  
cut-paper in manual  
mode. (Up to the mid-  
section of characters in  
the first line.)  
2.12 mm (1/12 in)  
4.23 mm (1/6 in)  
6.35 mm (1/4 in)  
8.47 mm (1/3 in)  
10.58 mm (5/12 in)  
12.7 mm (1/2 in)  
14.82 mm (7/12 in)  
16.93 mm (2/3 in)  
19.05 mm (3/4 in)  
21.17 mm (5/6 in)  
23.28 mm (11/12 in)  
25.4 mm (1 in)  
“1Chr. Set Pos.is  
printed if the TOF  
position is set by using  
SHIFT + PARK switches.  
27.52 mm (13/12 in)  
1Chr. Set Pos.  
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ITEM  
FUNCTION  
SETTING  
Wait Time  
Select the waiting time  
between setting paper  
on the tray and feeding  
it while the printer is  
waiting for paper to be  
fed in cut-paper manual  
feed mode.  
500 ms  
1 sec  
2 sec  
I-Prime  
Select whether to print  
or clear buffer contents  
upon initialisation by  
receiving I-PRIME.  
Invalid  
Buffer Clear  
Buffer Print  
Auto Feed XT  
*EPSON only  
Set the validity of an  
Auto Feed XT signal.  
Valid  
Invalid  
I/F Bi-Direction  
Set whether to return a  
device ID or not in  
accordance with  
IEEE1284.  
Enable  
Disable  
TOF Adjustment  
(Cut Sheet)  
Select an adjustment  
value for the reference  
position in regard to the  
TOF position of cut-  
paper/passbooks.  
-7 – -1  
0
+7 – +1  
The position moves to  
the rear of the form by  
[+] and to the top of  
the form by [-] in 1/  
60 in increments.  
Rear Load Adjustment  
Select an adjustment  
value for the reference  
position in regard to the  
TOF position of a  
-7 – -1  
0
+7 – +1  
continuous form.  
The position moves to  
the rear of the form by  
[+] and to the top of  
the form by [-] in 1/  
60 in increments.  
Cut Position Adjust  
Select an adjustment  
value for the position to  
cut the end of a  
-7 – -1  
0
+7 – +1  
continuous form. (In 1/  
90 in increments)  
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ITEM  
FUNCTION  
SETTING  
Registration Low  
Adjust the print starting  
position on printing in  
the reverse direction.  
(The position moves to  
the right or left in 1/  
720 in increments.)  
-10 – -1  
0
+10 – +1  
Registration Normal  
Registration High1  
Registration High2  
LF Revise (Cut Sheet)  
Adjust the print starting  
position on printing in  
the reverse direction.  
(The position moves to  
the right or left in 1/  
720 in increments.)  
-10 – -1  
0
+10 – +1  
Adjust the print starting  
position on printing in  
the reverse direction.  
(The position moves to  
the right or left in 1/  
720 in increments.)  
-10 – -1  
0
+10 – +1  
Adjust the print starting  
position on printing in  
the reverse direction.  
(The position moves to  
the right or left in 1/  
720 in increments.)  
-10 – -1  
0
+10 – +1  
Adjust a line feed  
amount in cut-paper  
mode.  
-14 – -1  
0
+14 – +1  
INITIALISING MENU SETTINGS  
To restore the menu settings to their initial values, carry out the  
steps below.  
NOTE  
The values adjusted by the Adjustment menus are not  
initialised by the following procedure.  
1.  
2.  
Set the Power Switch to OFF.  
Press and hold down the SEL and SHIFT buttons together  
then set the Power Switch to ON.  
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ADJUSTING TOF POSITION  
Use the following procedure to set TOF to accord with the  
reference position (6.35 mm (0.25 in)). The reference position  
refers to the first line of the paper i.e. the position to which the  
printer feeds the paper when automatically loading the paper.  
NOTE  
Adjusting of TOF can be done in cut sheet mode or continuous  
forms mode.  
1.  
Print out the menu settings of the printer as in  
“Confirming current settings” on page 32 and confirm that  
the TOF (in cut sheet mode or continuous forms mode) is  
6.35 mm (0.25 in).  
2.  
3.  
Set the Paper Type lever to the required paper type.  
When continuous forms are used, place the paper on the  
Pin Tractor.  
For cut sheet mode, do not insert the paper at this stage.  
In continuous forms mode, press the FF/LOAD button.  
4.  
In cut sheet manual feeding mode, press the FF/LOAD  
button and place the paper on the Paper Tray.  
After the paper has started to be taken into the printer,  
continue to press the FF/LOAD button and the paper is  
taken into the 6.35 mm (0.25 in) position.  
5.  
Align the paper with the first print line position as follows:  
In off-line mode, press the following buttons to adjust the  
first printing line:  
To feed the paper forward by a small amount, hold down  
the SHIFT button and press the FF/LOAD button.  
To feed the paper backward by a small amount, hold down  
the SHIFT button and press the LF button.  
NOTE  
If the specified correction range is more than +-7/60 in, the  
QUIET indicator flashes and the paper cannot be moved.  
6.  
When the paper is positioned at the required TOF, release  
the buttons in Step 5 above.  
To save this position as the TOF, press the SEL button to  
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set the printer off-line and press and hold down the SHIFT  
and PARK buttons for 3 seconds.  
NOTE  
Do not turn the Platen Knob or switch off the printer during the  
above procedure.  
QUICK PRINTER SETTINGS  
PRINTER IMPACT MODE  
When switched ON, the printer enters the impact mode selected  
in the menu. You can change this to normal speed and quiet  
printing without using the menus as follows.  
Normal speed printing  
Use this for standard file printing operations.  
1.  
2.  
Ensure the SEL indicator is illuminated.  
Hold down the SHIFT button and press the TEAR button.  
The QUIET indicator turns off.  
Quiet printing  
Use this for quieter printing.  
1.  
2.  
Ensure the SEL indicator is illuminated.  
Hold down the SHIFT button and press the TEAR button.  
The QUIET indicator is illuminated.  
Emphasis printing  
CAUTION!  
Do not use emphasis printing if performing horizontal  
tab character printing on thin paper as the paper may  
become damaged.  
Use this for printing multipart forms.  
You have to set emphasis printing by using the menus to set  
Impact Mode to Hi Copy as described in “Menu setting” on  
page 33.  
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NOTE  
If the paper on top is so thick that duplication on the paper  
below it fails, use emphasis printing.  
In emphasis printing mode, printing is carried out twice.  
The print may become blurred if high density characters and  
graphics are printed using a new ribbon.  
In emphasis mode, ensure that the paper is flat to avoid  
possible printing errors.  
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TROUBLESHOOTING  
CLEARING PAPER JAMS  
CUT SHEET PAPER JAMMED IN PRINTER  
WARNING!  
Do not carry out any operations inside the printer with  
the Power Switch set to ON.  
1.  
2.  
Set the Power Switch to OFF.  
Open the Top Cover.  
3.  
Set the Paper Thickness lever to the Replace Ribbon  
position (position 10).  
WARNING!  
The Print Head may be hot after printing. Allow it to cool  
before touching it.  
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4.  
Move the Print Head away from the paper.  
5.  
6.  
Rotate the Platen Knob in the relevant direction and pull  
the cut sheet out from the front or rear of the printer.  
If a paper fragment remains inside the printer:  
(a)  
(b)  
use forceps to grip and extract it or  
insert a triple folded sheet from the Paper Tray and  
turn the Platen Knob to pass the folded sheet  
through and push out the paper fragment.  
7.  
When the paper jams are cleared, close the printer Top  
Cover.  
8.  
Set the Power Switch to ON.  
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CONTINUOUS FORMS JAMMED IN PRINTER  
WARNING!  
Do not carry out any operations inside the printer with  
the Power Switch set to ON.  
1.  
Set the Power Switch to OFF.  
2.  
Tear off any unprinted continuous forms.  
3.  
4.  
Open the Rear Cover by gently pulling it out horizontally  
to the end of its travel then swinging it upwards until it  
locks into position.  
Raise each Pin Tractor cover (1) and remove the  
continuous forms from the Pin Tractors.  
1
5.  
6.  
Rotate the Platen Knob and remove the forms from the  
front or rear of the printer.  
If a form fragment remains inside the printer, place two or  
three forms in a stack on the Pin Tractors and turn the  
Platen Knob to push the fragment out of the printer.  
7.  
8.  
When the paper jams are cleared, close the Rear Cover by  
gently swinging it downwards to the horizontal and then  
pushing it inwards until it locks into position.  
Set the Power Switch to ON.  
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RESPONDING TO ALARM CONDITIONS  
Use the following table for guidance on how to respond to  
indicated alarm conditions.  
INDICATOR  
ALARM MEANINGS AND ACTIONS  
SEL  
ALARM  
OFF  
ON  
Paper has run out. Add paper and press the SEL  
button.  
OFF  
Flashing  
The Paper Type lever is wrongly set for the type of  
paper in use. Press the SEL button and set the  
Paper Type lever to the correct position.  
OFF  
Flashing  
ON  
Problem with cut sheet feeding. Remove the cut  
sheet.  
Flashing  
Flashing  
Print data is received but printing does not start  
because no paper is being fed. Insert paper.  
Flashing  
Printing cannot be resumed at this stage. Turn the  
power OFF, verify that the carriage moves  
properly, then turn the power ON again.  
If the problem is still there after you turn the  
power ON again, contact your dealer.  
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RESPONDING TO GENERAL PROBLEMS  
Use the following table to help you to identify symptoms with  
possible causes and take suggested remedial actions.  
PROBLEM  
CAUSE  
ACTION  
No power  
No power  
The power cable is not  
properly connected.  
Check the power cable  
is properly connected at  
both power outlet and  
printer.  
Power outlet problem or  
power outage.  
Plug another appliance  
into this outlet to check  
if it works.  
No printing takes place  
SEL indicator is unlit.  
The printer driver is not  
installed properly.  
Re-install the printer  
driver correctly.  
The printer has just  
stopped printing.  
Press the SEL button.  
Load paper.  
There is no paper in the  
printer.  
SEL indicator is  
illuminated but no  
printing takes place.  
Inrterface cable is  
disconnected.  
Reconnect the interface  
cable.  
Wrong interface cable  
has been used.  
Use correct interface  
cable.  
The print head is  
moving but no printing  
takes place.  
The ribbon cartridge  
has not been installed.  
Install the ribbon  
cartridge.  
Print position offset  
The horizontal printing  
position is offset.  
The start position may  
change after the printer  
is powered on.  
When the printer is  
powered ON, switch  
from off-line mode to  
on-line mode by  
pressing the SEL  
button. Reset the start  
position. You must set  
the Power Switch to OFF  
before you change the  
start position.  
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PROBLEM  
CAUSE  
ACTION  
Printing slows down  
Print direction changes  
suddenly to  
unidirectional .  
When the print head  
overheats, the printer  
automatically starts  
unidirectional split  
printing.  
When the print head  
temperature drops  
sufficiently, the printer  
will return to its original  
operation.  
PE warning  
The print carriage does  
not operate.  
There is contamination  
on the carriage shaft.  
Clean any paper dust  
and contamination from  
the carriage with a dry  
cloth.  
Print blurring  
The characters are too  
pale to display properly  
on the paper.  
The Paper Thickness  
lever position does not  
match the paper.  
Correct the Paper  
Thickness lever setting.  
The printer is set to  
print at high speed.  
Set the speed to  
normal.  
The ribbon has reached  
its end of life.  
Replace the ribbon by a  
new one.  
The ribbon cartridge is  
not installed correctly.  
Reinstall the ribbon  
cartridge correctly.  
The ribbon has been  
wound incorrectly.  
Replace the ribbon  
cartridge by a new one.  
The ribbon is not  
transferring properly.  
Replace the ribbon  
cartridge by a new one.  
A line of print is  
missing.  
Broken wire pins.  
Contact your dealer.  
Troubleshooting > 49  
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PROBLEM  
CAUSE  
ACTION  
The printout differs from the screen display.  
Printout of completely  
different characters or  
symbols.  
Incorrect print setup for  
the user application.  
Reselect print setup for  
the applications  
according to priority.  
The application control  
codes for the previous  
print operation are still  
enabled.  
Initialise the printer.  
The input application  
control signal is not  
correct.  
Print in hex dump mode  
and verify the data  
content. Make  
corrections in the  
application.  
The interface cable is  
not properly connected.  
Reconnect the cable  
correctly.  
Too high or too low TOF  
(where printing starts).  
The TOF is not correctly  
selected.  
Initialise the printer.  
Select correct TOF for  
cut sheet and  
continuous forms.  
Select the first-line print  
position and adjust the  
paper top position.  
Reselect the margin  
correctly in the  
application.  
Too large or small left  
and/or right margins.  
The left or right margin  
is not correctly  
selected.  
Incorrect positions of  
the Paper Guide or Pin  
Tractors. Select and  
adjust the position  
again depending on the  
paper type.  
Reselect the left and  
right margins correctly  
in the application.  
When continuous forms  
are used, the content of  
a single form is printed  
on two forms.  
The paper length  
selected in the  
application does not  
match the physical  
paper length.  
Match the paper length  
selected in the  
application with the  
physical paper length in  
use.  
Troubleshooting > 50  
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PROBLEM  
CAUSE  
ACTION  
When cut sheets are  
used, the content of a  
single sheet is printed  
on two sheets.  
The paper setting  
selected in the  
application does not  
match the physical  
paper size.  
Match the paper setting  
selected in the  
application with the  
physical paper in use.  
It does not match the  
lines per page as the  
printer automatically  
detected.  
Leave enough top and  
bottom margin in the  
application.  
Correct the cut sheet LF  
adjustment.  
The content of a single  
line is printed in two  
lines.  
The left and/or right  
margins are not  
correctly selected.  
Reselect the left and  
right margins correctly  
in the application.  
When continuous forms  
are used, several blank  
lines appear in the  
printout.  
Tear-off perforation  
spacing is selected.  
Cancel tear-off  
perforation spacing.  
Broken and uneven  
vertical lines.  
This may happen in  
bidirectional printing.  
Use Print Registration in  
the adjustment mode to  
adjust.  
Too large or small line  
spacing.  
Line spacing is not  
selected correctly.  
Reselect line spacing  
correctly in the  
application.  
Split print  
Blanks appear in  
graphic printout.  
This is a paper feed  
error, which is  
especially notable in  
printing regular  
characters.  
This is not a failure.  
Blanks or deformed  
characters appear in  
double height type or  
other extended types.  
This is a paper feed  
error due to line feeding  
in printing a single  
character.  
This is not a failure.  
Use the printer's built-in  
fonts when you print  
important documents or  
bills.  
Improper cut sheet feed  
No paper feed.  
Sheets are located off  
the paper guide.  
Load sheets with their  
left edges against the  
paper guide.  
Sheets are not loaded  
to the end.  
Load sheets to the end.  
Troubleshooting > 51  
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PROBLEM  
CAUSE  
ACTION  
The platen rotates  
without paper feed, or  
continuous forms  
instead of cut sheets  
are fed.  
Sheets are not loaded  
to the end.  
Load sheets to the end.  
The printer is in the  
continuous forms mode.  
Eject the continuous  
forms and select cut  
sheet mode for the  
printer.  
Paper distortion.  
Sheets are not loaded  
to the end, or they are  
not inserted straight.  
Load sheets to the end.  
Paper with wrinkles,  
folds or other defects.  
Change paper.  
Paper not specified for  
the printer.  
Use paper types  
specified for the printer.  
Unable to eject.  
The FF/LOAD button is  
pressed.  
Press the PARK button.  
Improper continuous forms feed.  
No line feed, and no  
paper feed.  
Paper is off the Pin  
Tractors.  
Reload paper correctly.  
The adjust lever  
position does not match  
the paper type.  
Set the adjust lever to  
the correct position.  
Paper distortion or jam.  
Forms are loaded with  
their left holes out of  
line with the right ones.  
Load forms with their  
left holes in line with  
the right ones.  
Inadequate distance  
between the left and  
right Pin Tractors,  
Relocate the Pin  
Tractors to tighten the  
paper.  
making for loose paper.  
Skew paper feeding.  
Move the paper to make  
it straight.  
Paper movement is  
blocked.  
Remove the blockage.  
Paper source is too far  
from the printer.  
Move the paper source  
nearer to the printer.  
Paper not specified for  
the printer.  
Use paper types  
specified for this  
printer.  
Several blank lines  
appear in the printout.  
Skip over perforation  
spacing is selected.  
Cancel the skip over  
perforation spacing.  
Troubleshooting > 52  
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PROBLEM  
CAUSE  
ACTION  
The selected skip over  
perforation spacing  
does not match the  
physical tear-off  
The paper length  
selected in the  
application does not  
match the physical  
paper length.  
Match the paper length  
selected in the  
application with the  
physical paper length in  
use.  
perforation positions.  
Select the paper length  
in number of lines in the  
application.  
Abnormal switchover between cut sheet and continuous forms modes.  
No cut sheet feed.  
The printer is in  
continuous forms mode.  
Set the Paper Type  
lever to cut sheet mode.  
No continuous forms  
feed.  
The printer is in cut  
sheet mode.  
Set the Paper Type  
lever to continuous  
forms mode.  
Paper feed operations  
for both cut sheets and  
continuous forms are  
actuated.  
The cut sheet is not  
ejected.  
Eject the cut sheet.  
Troubleshooting > 53  
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CLEANING YOUR PRINTER  
To keep your printer in good operating condition, you are advised  
to clean it regularly.  
WARNING!  
Set the printer Power Switch to OFF and disconnect the  
power cable from the printer before cleaning the printer.  
PRINTER EXTERIOR  
CAUTION!  
Keep the Top Cover closed to avoid the possibility of  
detergent entering the printer  
Clean the exterior of the printer as required, but at least every  
six months or 300 hours of operation, whichever comes first.  
1.  
Moisten a piece of cotton cloth with diluted neutral  
detergent and carefully wipe the printer exterior.  
PRINTER INTERIOR  
WARNING!  
As the print head becomes hot during printing, allow it  
to cool before carrying out any cleaning inside the  
printer.  
Do not use any flammable solvents for cleaning the  
printer to avoid any risk of fire or electric shock.  
Clean the interior of the printer every 6 months or 300 hours of  
operation, whichever comes first.  
Cleaning your printer > 54  
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Using a soft cloth, cotton swabs and a vacuum cleaner, clean the  
interior of the printer as follows:  
1
2
WHERE TO CLEAN  
WHAT TO CLEAN  
The carriage (1) and the area around it  
The paper travel surface (2)  
Clean and remove paper waste,  
dirt, dust and ribbon shreds.  
CAUTION!  
When you clean the interior of the printer with a vacuum  
cleaner, do not attempt to clean any parts smaller than  
the suction nozzle.  
Do not clean any interior working parts with the suction  
nozzle to avoid possible damage to the printer.  
Cleaning your printer > 55  
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CONSUMABLES AND ACCESSORIES  
CONSUMABLES  
When the printed image becomes faint or incomplete, replace the  
ribbon cartridge.  
CHANGING A RIBBON CARTRIDGE  
CAUTION!  
Only use genuine Oki Original consumables to ensure  
the best quality and performance from your hardware.  
Non-Oki Original products may damage your printer’s  
performance and invalidate your warranty.  
WARNING!  
Do not change the ribbon cartridge with the Power  
Switch set to ON.  
1.  
2.  
Set the Power Switch to OFF.  
Set the Paper Thickness lever to Replace Ribbon (position  
10) and open the Top Cover.  
WARNING!  
The print head and area around it may be hot after  
printing. Allow it to cool down before touching it.  
Consumables and accessories > 56  
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3.  
Move the carriage (1) to the cutout (2) for ribbon  
replacement position.  
1
2
4.  
Hold the ribbon cartridge (1) with your fingers pressing on  
its ribbon guide (2) and slope it up and out to remove it  
from the carriage.  
1
2
Consumables and accessories > 57  
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5.  
Holding the ribbon cartridge (1) close to both ends, slope  
it up and out until it unlocks then remove it along the  
direction indicated by the arrows.  
1
6.  
7.  
Dispose of the cartridge in accordance with your local  
guidelines.  
Remove the new ribbon cartridge from its wrapping and  
note the position of the Ribbon Guide (1), Knob (2) and  
Pin (3).  
1
2
3
Consumables and accessories > 58  
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8.  
In the direction indicated by the arrows, insert the pins at  
both ends of the ribbon cartridge (1) into the U grooves  
(2) in the printer until the ribbon cartridge is fully locked.  
NOTE  
It may be easier to mount the ribbon cartridge in place if you  
align it with the topside of the grooves. Also, a slightly loose  
ribbon may make it easier to mount the ribbon cartridge.  
2
1
9.  
Hold the ribbon cartridge (1) with your fingers pressing on  
its ribbon guide (2) and slope it upward and inward along  
the guide rails until the ribbon guide (2) comes in line with  
the U slot at the top of the cartridge.  
1
2
Consumables and accessories > 59  
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10. Turn the knob (1) clockwise (in the direction of the arrow)  
to wind up the ribbon.  
CAUTION!  
Do not turn the knob anticlockwise as the ribbon might  
jam.  
Make sure that the ribbon is not twisted or damaged  
when it goes through the gap between the Print Head  
and the ribbon guide.  
1
11. Close the printer Top Cover.  
12. Set the Paper Thickness lever to match the paper being  
used. (See “Setting the Paper Thickness lever” on  
page 26.)  
13. Set the printer Power Switch to ON.  
Consumables and accessories > 60  
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CONSUMABLE ORDER INFORMATION  
ITEM  
LIFE  
ORDER NO.  
Ribbon cartridge (Black)  
4 million characters  
43503601  
ACCESSORIES  
The following accessories are available for your printer:  
> RS-232C Serial Interface  
> OL7120e 100BASE-TX/10BASE-T Network Interface  
Installation instructions are supplied with the accessories. The  
Network Configuration Guide on the CD that accompanies the  
Network Interface card provides detailed configuration  
information for the OL7120e.  
ACCESSORY ORDER INFORMATION  
ITEM  
ORDER NO.  
RS-232C Serial Interface  
09002351  
01144601  
OL7120e 100BASE-TX/10BASE-T Network Interface  
Consumables and accessories > 61  
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SPECIFICATIONS  
ITEM  
SPECIFICATION  
Model No.  
D21008B (ML6300FB)  
Print method  
Print head  
Impact dot matrix  
24 pins, 0.2 mm (0.0079 in) diameter  
Bi-directional, short-line-seeking printing  
Print direction  
Print speed  
High Speed Draft (HSD)  
Letter Quality (LQ)  
Utility  
400cps @ 10 cpi  
100 cps @ 10 cpi  
300 cps @ 10 cpi  
Line Feed (LF) time  
Approximately 65 ms per line for LF of 4.23  
mm (1/6 in)  
Form Feed (FF) speed  
Paper feed control  
Approximately 114.3 mm/s (4.5 in/s)  
Paper feed: yes  
Vertical tab: yes  
Direct line feed: yes  
Duplication capability  
Continuous forms: the original page +5  
more pages (total maximum paper thickness  
less than 0.36 mm)  
Cut sheet: the original page +5 more pages  
(total maximum paper thickness less than  
0.36 mm)  
Feeding direction  
Feeding mode  
Feed forward  
Feed backward  
Friction feed mode (front)  
Pin tractor feed mode (rear)  
Continuous forms tape tail  
detection method  
Detected when remaining paper is  
approximately 24 mm long. It can, however,  
print till about 6 mm from the paper bottom  
(measured at the centre of the characters).  
(The print accuracy of the last page cannot  
be guaranteed.)  
Character sets  
Standard ASCII  
Epson (Italics/Graphics)  
IBM (Set1/Set2)  
Foreign  
Code Page  
Specifications > 62  
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ITEM  
SPECIFICATION  
Cut-sheet paper  
Paper width  
Paper length  
Single-part Weight  
Multipart Weight  
Number of copies  
Thickness  
90 to 304.8 mm (3.54 to 12 in)  
70 to 364 mm (2.76 to 14.33 in)  
52 to 209 gsm  
40 gsm standard  
Original plus 5 copies  
0.36 mm (0.014 in) maximum  
Continuous Paper  
Paper width  
76.2 to 304.8 mm (3 to 12 in)  
76.2 to 355.6 mm (3 to 14 in)  
52 to 128 gsm  
30 to 40 gsm standard  
Original plus 5 copies  
0.36 mm (0.014 in) maximum  
30 to 40 gsm standard  
Paper length  
Single-part Weight  
Pressure-sensitive Weight  
Number of copies  
Thickness  
Multipart-carbon-lined or  
multipart-interleaf Weight  
Number of copies  
Thickness  
Original plus 4 copies  
0.36 mm (0.014 in) maximum  
Multiple-part paper should be fastened by  
spot-pasting or crimping on both sides, and  
should be free of wrinkles.  
Original OKI cartridge ribbon  
Ink color  
Ribbon life  
Black  
4 million characters (Utility mode)  
Print head life  
Dimensions  
200 million characters  
440 mm (W) x 210 mm (H) x 302 mm (D)  
with platen knob installed  
Weight  
7 kg  
Power rating  
Voltage  
Frequency  
220 – 240V ± 10%  
50/60 Hz ± 1 Hz  
Power consumption  
Operation  
Standby mode  
Powersave mode  
Typ. 60 W  
15 W  
6 W  
Power cable  
Interfaces  
3 - core AC power cable, approximately  
1.8 m length  
Bi-directional parallel, IEEE1284-1994  
USB 2.0  
RS-232C (optional accessory)  
OL7120e 100BASE-TX/10BASE-T (optional  
accessory)  
Specifications > 63  
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ITEM  
SPECIFICATION  
Dust and corrosion  
Use the printer in a general office  
environment.  
Environmental conditions  
Operating  
5°C – 40°C, 30% – 85% RH (Testing  
condition for print precision: 15°C – 30°C,  
40% – 70%RH)  
Storage  
-20°C – 60°C, 0% – 95% RH  
When the printer is stored, it should be in its  
original packaging, with no moisture  
formation.  
Standard usage  
Average power on time  
Average printing time  
200 h/month  
50 h/month (text density on page: 35%)  
Noise level  
The acoustic noise of this product is less  
than 70 dB (A) as measured in accordance  
with EN ISO 7779.  
Specifications > 64  
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APPENDIX A – REAR COVER REMOVAL  
If required, the Rear Cover can be removed and refitted as  
described below.  
CAUTION!  
When removing or refitting the Rear Cover, take care  
not to apply excessive force.  
REMOVAL  
1.  
Remove the Rear Cover in the direction shown:  
Appendix A – Rear Cover removal > 65  
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REFITTING  
1.  
Align the Rear Cover (1) with the protruding part of the  
printer Top Cover (2) and insert in the direction shown:  
1
2
Appendix A – Rear Cover removal > 66  
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INDEX  
A
P
accessories  
paper jams  
list ......................................... 61  
cut sheet .................................44  
printer  
control panel............................28  
printing files .................................17  
ordering.................................. 61  
alarm indications .......................... 47  
aligning perforations ..................... 24  
B
button switches............................ 30  
C
cleaning  
quiet printing................................42  
exterior .................................. 54  
interior ................................... 54  
ribbon  
D
changing..................................56  
ordering ..................................61  
drivers ........................................ 16  
E
ejecting paper  
setting paper thickness ..................26  
specifications................................62  
switching ON ................................13  
continuous forms ..................... 24  
cut sheet ................................ 20  
emphasis printing......................... 42  
F
test page......................................16  
TOF  
fault finding ................................. 48  
saving .....................................41  
setting.....................................41  
I
indicators .................................... 29  
interface  
network.................................. 15  
parallel ................................... 15  
serial...................................... 15  
USB ....................................... 15  
list........................................... 6  
printing .................................... 8  
L
loading paper  
continuous forms ..................... 20  
cut sheet ................................ 18  
M
menu settings  
changing................................. 33  
confirming............................... 32  
initialising ............................... 40  
list ......................................... 33  
N
normal speed printing ................... 42  
Index > 67  
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OKI PRINTING SOLUTIONS CONTACT DETAILS  
Oki Systems (UK) Limited  
550 Dundee Road  
Slough Trading Estate  
Slough, SL1 4LE  
Oki Systems (Thailand) Ltd.  
956 Udomvidhya Building 6th Floor,  
Rama IV Rd., Bangkok 10500, Thailand  
Tel:(662) 636 2535  
Tel:44 (0) 1753 819819  
Fax:44 (0) 1753 819899  
Fax:(662) 636 2536  
Oki Hong Kong Limited  
Suite 1909, Tower3,  
China Hong Kong City,  
33 Canton Rd., Tsimshatsui,  
Kowloon, Hong Kong  
Oki Systems Ireland Limited  
The Square Industrial Complex  
Tallaght, Dublin 24, Ireland  
Tel:+353 1 4049590  
Fax:+353 1 4049591  
Tel:(852) 2736 0130  
Fax:(852) 2376 3725  
Technical Support:  
The IPL Group  
Tel:+353 1 4049570  
Fax:+353 1 4049555  
63-85 Victoria Street  
Beaconsfield NSW 2015, Australia  
Tel:(61) 2 9690 8200  
Fax:(61) 2 9690 8300  
OKI Systems (Ireland) Ltd.  
(Northern Ireland)  
40 Sydenham Park  
Belfast, BT4 1PW  
Comworth Systems Ltd.  
10 Constellation Drive Mairangi Bay,  
Auckland,  
Tel:+44 (0)28 90 20 1110  
New Zealand  
Technical Support:  
Tel:(64) 9 477 0500  
Tel: +44 (0)28 90 221919  
Fax:(64) 9 477 0549  
Oki Data Corporation  
4-11-22 Shibaura, Minato-ku, Tokyo  
108-8551, Japan  
Tel:(81) 3 5445 6158  
Fax:(81) 3 5445 6189  
Oki Data (Singapore) Pte. Ltd.  
78 Shenton Way, #09-01,  
Singapore 079120  
Tel:(65) 221 3722  
Fax:(65)421 1688  
Oki Printing Solutions contact details > 68  
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Oki Europe Limited  
Central House  
Balfour Road  
Hounslow TW3 1HY  
United Kingdom  
Tel: +44 (0) 208 219 2190  
Fax: +44 (0) 208 219 2199  
07076701 iss1  
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