Nortel Networks Intercom System NN40010 302 User Manual

BST Doorphone Installation and Configuration  
Guide  
BCM  
Business Communications Manager  
Document Status:Standard  
Document Number: NN40010-302  
Document Version: 01.01  
Date: June 2006  
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Contents  
3
Contents  
How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
BST Doorphone Installation and Configuration Guide  
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Contents  
NN40010-302  
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Chapter 1  
About the Business Series Terminal (BST) Doorphone  
This guide leads a Nortel installer and/or system administrator through installing and configuring a  
BST Doorphone on a Business Communications Manager (BCM) system.  
The BST Doorphone is used as an intercom device to control access to your building. It provides  
call notification and handsfree communication from a site entry location to assigned telephones on  
the BCM system.  
Note: Door opening capabilities are available with a Door Opening Controller (DOC).  
For more information on DOC, refer to “Optional Equipment” on page 13.  
This chapter contains:  
What you need to know  
To install and configure a BST Doorphone you must:  
• know how to log on to Element Manager and use the Element Manager interface  
• be a Nortel installer with Business Communications Manager certification  
• know basic Nortel terminology  
Environment requirements  
Check the following environment requirements:  
Temperature  
-35° to 60°C (-31° – 140°F)  
5% to 95% non-condensing  
up to 70 dB A  
Relative humidity  
Background noise  
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Chapter 1 About the Business Series Terminal (BST) Doorphone  
How to get help  
This section explains how to get help for Nortel products and services.  
Getting Help from the Nortel Web site  
The best way to get technical support for Nortel products is from the Nortel Technical Support  
Web site:  
This site provides quick access to software, documentation, bulletins, and tools to address issues  
with Nortel products. More specifically, the site enables you to:  
download software, documentation, and product bulletins  
search the Technical Support Web site and the Nortel Knowledge Base for answers to  
technical issues  
sign up for automatic notification of new software and documentation for Nortel equipment  
open and manage technical support cases  
Getting Help over the phone from a Nortel Solutions Center  
If you don’t find the information you require on the Nortel Technical Support Web site, and have a  
Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.  
In North America, call 1-800-4NORTEL (1-800-466-7835).  
Outside North America, go to the following Web site to obtain the phone number for your region:  
Getting Help from a specialist by using an Express Routing Code  
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC)  
to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for  
your product or service, go to:  
Getting Help through a Nortel distributor or reseller  
If you purchased a service contract for your Nortel product from a distributor or authorized  
reseller, contact the technical support staff for that distributor or reseller.  
NN40010-302  
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7
Chapter 2  
DN configuration requirements for the BST Doorphone  
You can set up the DN record prior to a hardware installation, or you can install the hardware  
before you configure the DN record. If you install the hardware first, Element Manager will  
automatically detect the BST Doorphone and list it in the Active DNs table.  
Note: Some default DN settings can cause the BST Doorphone to automatically answer  
incoming calls that are not intended to be heard over the BST Doorphone. For detailed  
information about all DN settings, refer to your BCM Configuration Guide.  
Creating a BST Doorphone DN record  
Follow these steps to create a DN record for the BST Doorphone.  
1
2
From Element Manager, click the Configuration tab and select Telephony > Sets > All DNs.  
The All DNs panel contains three tabs: Line Access, Capabilities and Preferences, and  
Restrictions. Depending on which tab is selected, different fields appear in the main panel and  
the details panels. The All DNs pane displays the parameters shown in the table below  
regardless of what tab is selected. Use Table 1 to set the values for the BST Doorphone.  
Table 1 Static information on the main panel  
Attribute  
Value  
Description  
Name  
<up to seven alphanumeric  
characters>  
Use this field to provide a more specific description of the BST  
Doorphone, such as BackDR for Back Door.  
Model  
Port  
Doorphone  
Choose Doorphone for the BST Doorphone.  
<port number>  
This read-only field shows the port number for the Set DN.  
Remember this port number when you are installing the BST  
Doorphone to a station module on the BCM system.  
3
Select the Line Access tab and select the DN. Three tabs display in the details panel. You must  
set parameters in the main panel and under the following tabs:  
Line Assignment  
Line Pool Access  
Answer DNs  
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Chapter 2 DN configuration requirements for the BST Doorphone  
Use Table 2 to set line access parameters for the BST Doorphone.  
Table 2 Line access parameters  
Tab  
Attribute  
Values  
Description  
Main panel  
Fwd No Answer up to 24 digits  
Leave blank for the BST Doorphone.  
Fwd Busy  
Line Assignment Line  
up to 24 digits  
read only  
Leave blank for the BST Doorphone.  
Ensure there is no line assignment for this DN.  
Ensure that no line pool access is selected for this DN.  
Line Pool  
Access  
Line Pool  
read only  
Answer DNs  
DN  
DN number  
Ensure that there are no Answer DN assignments for  
the BST Doorphone.  
4
Select the Capabilities and Preferences tab and select the DN. Additional tabs display in the  
details panel. You must set parameters in the main panel and under the following tabs:  
Capabilities  
Preferences  
Use Table 3 to set the capabilities and preferences for the BST Doorphone.  
Repeat these steps for every BST Doorphone you plan to install on the system.  
5
Table 3 Capabilities and preferences  
Tab  
Attribute  
Values  
Description  
Main panel  
Prime line  
I/C  
Ensure that the prime line value is set to I/C for the  
BST Doorphone.  
Intercom (I/C)  
keys  
1
Assign only one intercom key to the BST Doorphone.  
Control set  
None  
Set this value to None for the BST Doorphone.  
Capabilities  
DND on busy  
check box  
Ensure that this check box is not selected for the BST  
Doorphone.  
Handsfree  
None  
Set this value to Auto for the BST Doorphone.  
Standard  
Auto  
Paging  
check box  
Ensure that this check box is selected for the BST  
Doorphone.  
Direct dial  
Aux ringer  
0 - 9  
Set this value to 0 for the BST Doorphone.  
Preferences  
check box  
Ensure that this check box is not selected for the BST  
Doorphone.  
Hotline type  
None  
Ensure that the Hotline type is sent to None.  
Internal  
External  
Note: For a detailed explanation on all line access fields, refer to your BCM Configuration Guide.  
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Chapter 2 DN configuration requirements for the BST Doorphone  
9
Other BST Doorphone configuration requirements  
You must configure the Trunk/line data and Scheduled Services for the BST Doorphone to work  
properly.  
Trunk/line data  
Ensure that the BST Doorphone DN (DN XXX) is not assigned as a prime set for lines on the  
BCM system.  
The Element Manager displays all active lines under:  
Configuration > Telephony > Lines > Active Physical Lines headings.  
Scheduled Services  
Ensure that the BST Doorphone DN (DN XXX) is not assigned as a control set, extra dial set or a  
ringing set for scheduled services.  
The Element Manager displays three services (ringing, restrictions and routing) under:  
Configuration > Telephony > Scheduled Services headings.  
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10 Chapter 2 DN configuration requirements for the BST Doorphone  
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Chapter 3  
BST Doorphone Installation  
The BST Doorphone can be mounted in a standard recessed double-gang electrical box for flush  
mounting or surface mounted using the optional surface mount bracket. Mount the BST  
Doorphone at shoulder height (approximately 5 ft.) in the absence of other specifications, such as  
compliance with local handicapped access regulations, if required.  
Select a location for the BST Doorphone within 300 m (1000 ft.) of the BCM system. This  
distance can be increased to 780 m (2600 ft.) with the connection of a Station Auxiliary Power  
Supply (SAPS) to a BST Doorphone.  
The BST Doorphone is suitable for exposure to weather; however, care must be taken to ensure  
holes or recesses provided for the BST Doorphone are properly sealed to prevent water from  
entering the wall in exposed locations. Gaskets are supplied for both flush and wall mount  
installations. No gasket is required between the BST Doorphone and surface mount bracket.  
Caution: You must install protection devices when wiring between the BST Doorphone  
and the BCM system is routed outside a building, such as aerial or buried cable. Protection  
devices must be installed at each end of the exposed cable. Nortel recommends the ITW  
LINX MP1A-90-27 secondary protector for this purpose.  
Wire and mount a BST Doorphone  
1
2
Remove the BST Doorphone’s faceplate.  
Determine if you want a flush or surface mount installation.  
For a surface mount:  
Figure 1 Surface mount  
Discard the flush mount gasket.  
Surface mount gasket  
Main housing  
assembly  
Verify the correct orientation of the  
surface mount gasket.  
Thread the wires through the center hole,  
then through the surface mount bracket.  
Fasten the surface mount bracket at the  
desired location on the wall.  
Surface mount  
bracket  
Faceplate  
OR  
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12 Chapter 3 BST Doorphone Installation  
For a flush mount:  
(into an electrical box embedded in the wall)  
Figure 2 Flush mount  
Wall  
Discard the surface mount gasket and  
bracket.  
Main housing  
assembly  
Slide the flush mount gasket onto the main  
housing assembly.  
Faceplate  
Flush mount  
gasket  
3
Run a standard 3-pair cable from the BCM  
system to the BST Doorphone location.  
Figure 3 BST Doorphone TCM connector  
screw block  
Use one pair to connect the ''KSU'' terminals  
of the BST Doorphone to a reserved station  
module port on the BCM system.  
KSU  
SAPS  
DOC  
Strip wires 6 mm (1/4 inch) before inserting  
them in the terminal block and tightening.  
The second pair can be used to connect an  
optional DOC, leaving a spare pair for a  
SAPS installation. For more information on  
13.  
Note: BST Doorphone connections  
are polarity insensitive.  
4
Fasten the BST Doorphone’s faceplate to the main housing assembly.  
Note: When the surface mount bracket is used, secure the wiring with a cable tie through the  
round holes in the rear of the surface mount bracket or electrical box (customer supplied),  
before fastening the BST Doorphone’s faceplate to the main housing assembly.  
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Chapter 3 BST Doorphone Installation 13  
Initialize a new BST Doorphone  
The system automatically recognizes the BST Doorphone once it is installed and connected. Use  
the following commands, to refresh the Element Manager view in order for the BST Doorphone to  
appear in the Active Sets panel.  
• In Element Manager, click on the IP address in the Network Elements pane. Go to the top  
menu and select View > Refresh. Element Manager refreshes and the allows BST Doorphones  
to appear in the system.  
The BST Doorphone will identify itself to the system as a Doorphone.  
Note: The Call button’s backlight automatically turns on when the  
BST Doorphone is connected to a station module port on the  
system. The backlight is useful in low light conditions.  
Call button  
Optional Equipment  
The Door Opening Controller (DOC) operates through a BST Doorphone to provide door opening  
control. The DOC receives data from the BST Doorphone, that is compared against a dip-switch  
set code for activation.  
The DOC provides convenient control of locked mechanisms but is not intended for sole building  
entry security. In high security environments, backup systems should be used for added protection.  
Power failure, device failure, wiring faults and unauthorized equipment access can all contribute to  
a failed locked or unlocked situation.  
For more information on the DOC, refer to documentation provided with the DOC unit.  
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14 Chapter 3 BST Doorphone Installation  
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Chapter 4 Configuring BST Doorphone settings 15  
Chapter 4  
Configuring BST Doorphone settings  
Doorphone programming allows you to customize feature settings for individual BST Doorphones  
on the BCM system.  
Follow these steps to configure Doorphone settings:  
1
From Element Manager, click on the Configuration tab and select Telephony > Sets >  
Active Sets.  
Note: A maximum of 250 BST Doorphones can be attached to the BCM system.  
2
3
Click on the Doorphone you want to program (for example, Doorphone 1) and select the  
Capabilities and Preferences tab.  
Select the Preferences tab from the details panel, and set the Dialing Options to Standard  
dial.  
4
5
6
Select the Doorphone Settings tab from the details panel.  
Use the information in Table 4 to change the Doorphone settings.  
Repeat these steps for each BST Doorphone installed on the system.  
Table 4 BST Doorphone settings (Sheet 1 of 2)  
Setting  
Values  
Description  
Doorphone state  
Active  
This read-only field indicates if the Doorphone is detected on  
the system and is operational.  
Speaker volume  
Chime volume  
Call Action  
Low  
Medium  
High  
Assign a volume level for the Doorphone speaker.  
Low  
Medium  
High  
Assign a volume level for chime tones played during a  
Doorphone page.  
Ring Set  
Page  
Select a call activity when the Doorphone Call button is  
pressed.  
Both  
Ring Set: Calls an internal telephone.  
Page: Sends a page tone to a specific group of telephones in a  
page zone.  
Both: Calls an internal telephone. If the call is not answered  
after a set length of time, a page tone is sent to a specific  
group of telephones in a page zone.  
Target DN  
Ring Delay  
< any telephone DN>  
1 to 60 seconds  
Enter the DN number of the internal telephone to call when the  
Doorphone’s Call button is pressed.  
Select a set length of time (in seconds) to allow ringing at the  
Target DN before the call is automatically disconnected.  
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16 Chapter 4 Configuring BST Doorphone settings  
Table 4 BST Doorphone settings (Sheet 2 of 2)  
Setting  
Values  
Description  
Page Target  
Internal  
External  
Both  
Internal: Make a page announcement to a specific group of  
telephones in a page zone, through the telephone speakers.  
External: Make a page announcement through an external  
loudspeaker system.  
Both: Make a page announcement through telephone  
speakers and an external loudspeaker system.  
Page Zone  
Zone (1 to 6)  
All  
Assign Doorphone paging to one of six page zones.  
Select All to assign Doorphone paging to all six page zones.  
Chime Sequence  
1 to 4  
None  
During a Doorphone page, a page tone will be heard followed  
by the distinctive chime.  
Custom  
Select one of four standard distinctive chimes.  
Select None to have no chimes presented during a Doorphone  
page (only a page tone will be heard)  
Select Custom for an unique chime setting. You must enter a  
custom chime sequence in the Custom Chime setting.  
Custom Chime  
< 0 to 8 digit string>  
Allows you to create your own chime tune using the following  
parameters:  
0 to 4 - chime tone (pitch) increases by number  
5 = silence  
Opener Type  
Open Digit  
DOC  
None  
Allows you to specify if a Door Opening Controller (DOC) is  
connected to the Doorphone.  
0 - 9, * or #  
< one-digit code>  
The Open digit setting allows you to specify a single digit code  
to unlock a door or gate when a DOC is connected to the  
Doorphone.  
Note:  
The Open digit setting must match the dip-switch set code on the DOC. For more  
information on DOC, refer to Optional Equipment on page 13.  
Hardware ID  
<10 character string>  
This read-only field that shows the hardware identification  
number assigned to the Doorphone.  
Testing the BST Doorphone  
You can perform the following tasks to test the Doorphone settings:  
• Press the Call button on the BST Doorphone and ensure the Target DN telephone rings.  
• Let the Target DN telephone ring until the call is automatically disconnected. Ensure that a page  
tone followed by the Doorphone’s distinctive chime is heard at specified telephones included in  
the Doorphone’s page zone.  
• To establish a voice path, dial the BST Doorphone’s DN from any telephone on the system, or  
press the Call button on the BST Doorphone and answer the ringing call at the Target DN  
telephone.  
• If installed, test the DOC as shown below:  
— Press the Call button on the BST Doorphone and answer the call at the Target DN  
telephone.  
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Chapter 4 Configuring BST Doorphone settings 17  
— To open the door, dial the single digit code (specified in Doorphone programming) or on a  
two-line display telephone, press the OPEN display button.  
— Press the release button or hang up to end the test.  
Doorphone configuration tips  
• The Doorphone’s Target DN telephone should be assigned to the same page zone that is used by  
the Doorphone for paging (chime presentation).  
• The Doorphone can ring several telephones on the system using Answer DNs. Program one or  
more telephones to have a Ringing Answer button for the Target DN telephone.  
— For example, the Target DN telephone is DN 230. Assign DN 230 as an Answer DN for  
extensions 223, 224 and 225. When the BST Doorphone Call button is pressed, four  
telephones on the system will ring (telephones: 230, 222, 223 and 225).  
For more information on Answer DNs and assigning telephones to page zones, refer to your BCM  
Configuration Guide.  
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18 Chapter 4 Configuring BST Doorphone settings  
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