Napoleon Fireplaces Water Heater GVFS20N User Manual

W415-0559 / 02.07.06  
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3
TABLE of CONTENTS  
2. Warnings and Safety Precautions  
What to do if you smell gas  
4. Warranty  
5. General Instructions  
General Information  
10. Operation  
Operating Instructions  
For Your Safety Read Before Lighting  
Lighting Instructions  
To Turn Off Gas  
Mobile Home Installation  
6. Location and Clearances  
Pilot Indicator Light - Battery Install  
7. Blower Installation  
Gas Installation  
11. Adjustments  
Venturi Adjustment  
Orifice Replacement  
Oxygen Depletion Sensor Pilot Cleaning  
Maintenance  
8. Finishing  
12. Replacements  
Replacement Parts  
Accessories  
14. Trouble Shooting  
16. Service History  
Screen Installation and Removal  
Cast Front Installation and removal  
9. Log Placement  
Logo Placement  
PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE  
WARNING  
• Under no circumstances should this heater be modified.  
• Provide adequate ventilation and combustion air. Provide adequate accessibility clearance for  
servicing and operating the heater. Never obstruct the front opening of the heater.  
• If heater shuts off, do not re-light until you provide fresh air. If heater keeps shutting off, have it  
serviced. Keep burner and control compartment clean.  
• Do not burn wood or other materials in this heater.  
• Adults and especially children should be alerted to the hazards of high surface temperatures  
and should stay away to avoid burns or clothing ignition. Keep young children and animals away  
when the stove is hot.  
• Due to high temperatures, the heater should be located out of traffic and away from furniture  
and draperies.  
• Clothing or other flammable material should not be placed on or near the heater.  
• Any safety screen or guard removed for servicing must be replaced prior to operating the heater.  
• It is imperative that the control compartments, burners and circulating air passageways in the  
heater are kept clean. The heater should be inspected before use and at least annually by a  
qualified service person. More frequent cleaning may be required due to excessive lint from  
carpeting, bedding material, etc. The heater area must be kept clear and free from combustible  
materials, gasoline and other flammable vapours and liquids.  
• Furniture or other objects must be kept a minimum of 4 feet away from the front of the fireplace.  
• Do not use this heater if any part has been under water. Immediately call a qualified service  
technician to inspect the heater and to replace any part of the control system and any gas  
control which has been under water.  
NOTE: changes, other than editorial, are denoted by a vertical line in the margin.  
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NAPOLEON products are manufactured under the strict Standard of the world recognized  
ISO 9001 : 2000 Quality Assurance Certificate.  
NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen who take great  
pride in their work. The burner and valve assembly are leak and test-fired at a quality test station. The complete fireplace is  
test-fired and thoroughly inspected by a qualified technician before packaging to ensure that you, the customer, receives the  
quality product that you expect from NAPOLEON.  
NAPOLEON GAS FIREPLACE PRESIDENT'S LIFETIME LIMITED WARRANTY  
The following materials and workmanship in your new NAPOLEON gas fireplace are warranted against  
defects for as long as you own the fireplace. This covers: combustion chamber, heat exchanger, stainless steel  
burner, phazer™ logs and embers, gold plated parts against tarnishing, porcelainized enamelled components  
and aluminium extrusion trims.  
Electrical (110V and millivolt) components and wearable parts such as catalytic tiles, blowers, gas valves, thermal  
switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are covered and NAPOLEON  
will provide replacement parts free of charge during the first year of the limited warranty.  
Labour related to warranty repair is covered free of charge during the first year. Repair work, however, requires  
the prior approval of an authorized company official. Labour costs to the account of napoleon are based on a prede-  
termined rate schedule and any repair work must be done through an authorized napoleon dealer.  
CONDITIONS AND LIMITATIONS  
NAPOLEON warrants its products against manufacturing defects to the original purchaser only -- i.e., the individual or legal entity (reg-  
istered customer) whose name appears on the warranty registration card filed with NAPOLEON -- provided that the purchase was made  
through an authorized NAPOLEON dealer and is subject to the following conditions and limitations:  
This factory warranty is nontransferable and may not be extended whatsoever by any of our representatives.  
The gas fireplace must be installed by a licenced, authorized service technician or contractor. Installation must be done in accordance  
with the installation instructions included with the product and all local and national building and fire codes.  
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts  
installed from other manufacturers will nullify this warranty.  
This limited warranty further does not cover any scratches, dents, corrosion or discolouring caused by excessive heat, abrasive and  
chemical cleaners nor chipping on porcelain enamel parts, mechanical breakage of PHAZER™ logs and embers, nor any venting com-  
ponents used in the installation of the fireplace.  
NAPOLEON warrants its stainless steel burners against defects in workmanship and material for life, subject to the following condi-  
tions: During the first 10 years NAPOLEON will replace or repair the defective parts at our option free of charge. From 10 years to life,  
NAPOLEON will provide replacement burners at 50% of the current retail price.  
In the first year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship  
provided that the product has been operated in accordance with the operation instructions and under normal conditions.  
After the first year, with respect to this President's Limited Lifetime Warranty, NAPOLEON may, at its discretion, fully discharge all obligations  
with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).  
After the first year, NAPOLEON will not be responsible for installation, labour or any other costs or expenses related to the reinstallation  
of a warranted part, and such expenses are not covered by this warranty.  
Notwithstanding any provisions contained in this President's Limited Lifetime Warranty, NAPOLEON’S responsibility under this warranty  
is defined as above and it shall not in any event extend to any incidental, consequential or indirect damages.  
This warranty defines the obligations and liability of NAPOLEON with respect to the NAPOLEON gas fireplace and any other warranties  
expressed or implied with respect to this product, its components or accessories are excluded.  
NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this  
product. NAPOLEON will not be responsible for: over-firing, downdrafts, spillage caused by environmental conditions such as rooftops,  
buildings, nearby trees, hills, mountains, inadequate vents or ventilation, excessive venting configurations, insufficient makeup air, or  
negative air pressures which may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc.  
Any damages to fireplace, combustion chamber, heat exchanger, brass trim or other component due to water, weather damage, long  
periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of NAPOLEON.  
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your  
authorized dealer. The warranty registration card must be returned within fourteen days to register the warranty.  
ALL SPECIFICATIONSAND DESIGNSARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT IMPROVEMENTS. NAPOLEON® ISAREGISTERED  
TRADEMARK OF WOLF STEEL LTD. PATENTS U.S. 5.303.693.801 - CAN. 2.073.411, 2.082.915. © WOLF STEEL LTD.  
W415-0559 / 02.15.06  
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GENERAL INFORMATION  
GENERAL INSTRUCTIONS  
FOR YOUR SATISFACTION, THIS FIREPLACE HAS BEEN  
TEST-FIRED TO ASSURE ITS OPERATION AND QUALITY!  
Maximum input is 23,000 BTU/hr for natural gas and propane.  
When the fireplace is installed at elevations above 2,000ft,  
and in the absence of specific recommendations from the  
local authority having jurisdiction, the certified high altitude  
input rating shall be reduced at the rate of 4% for each ad-  
ditional 1,000ft.  
ANY CHANGE TO THIS HEATER OR ITS CON-  
TROLS CAN BE DANGEROUS AND IS PROHIB-  
ITED.  
THIS GAS FIREPLACE SHOULD BE INSTALLED AND  
SERVICED BY A QUALIFIED INSTALLER to conform with  
local codes. Installation practices vary from region to region  
and it is important to know the specifics that apply to your  
area, for example: in Massachusetts State:  
The appliance off valve must be a “T” handle gas cock.  
• The flexible connector must not be longer than 36 inches.  
• The appliance is not approved for installation in a bedroom or  
bathroom unless the unit is a direct vent sealed combustion  
product.  
• WARNING: This product must be installed by a licensed  
plumber or gas fitter when installed within the commonwealth  
of Massachusetts.  
This heater must not be installed in a bedroom or bath-  
room.  
This fireplace is only for use with the type of gas indi-  
cated on the rating plate. This fireplace is not convertible  
for use with other gases, unless a certified kit is used.  
Minimum inlet gas supply pressure is 4.5 inches water col-  
umn for natural gas and 11 inches water column for propane.  
Maximum inlet gas pressure is 7 inches water column for  
natural gas and 13 inches water column for propane. Manifold  
pressure under flow conditions is 3.5 inches water column for  
natural gas and 10 inches water column for propane.  
No external electricity (110 volts or 24 volts) is required  
for the gas system operation. Expansion / contraction  
noises during heating up and cooling down cycles are normal  
and are to be expected.  
This heater is equipped with a pilot light  
safety system referred to as an OXYGEN  
DEPLETION SENSOR and is designed to  
turn off the heater if not enough fresh air is  
available.  
• Un-vented room heater shall be installed in accordance with  
527 CMR 30.00 and 248 CMR 3.00 through 7.00.  
• Sellers of un-vented propane or natural gas-fired  
space/room heaters shall provide to each purchaser a copy  
of 527 CMR 30.00 upon the sale of the unit from  
manuals/mass_requirements.pdf  
In absence of local codes, install the GVFS20 to the current  
National Fuel Gas Code,ANSI Z223.1 Installation Code which  
can be obtained from:  
American Nation Standards Institute Inc.  
1430 Broadway  
New York, NY 10018  
or  
Use only accessories designed for and listed  
with your specific fireplace.  
National Fire Protection Association Inc.  
Batterymarch Park  
Quincy, MA 02269  
MOBILE HOME INSTALLATION  
Suitable for mobile home installation where the  
mobile home has been permanently placed on its  
site.  
This fireplace may be installed in an aftermarket  
permanently located, manufactured (mobile)  
home, where not prohibited by local codes.  
For mobile home installations, the fireplace must be  
fastened in place. It is recommended that the fire-  
place be secured in all installations. Use the levelling  
/ securing kit, GDSLL-KT, for this purpose.  
The fireplace and its individual shutoff valve must be discon-  
nected from the gas supply piping system during any pressure  
testing of that system at test pressures in excess of ½ psig  
(3.5 kPa). The fireplace must be isolated from the gas supply  
piping system by closing its individual manual shutoff valve  
during any pressure testing of the gas supply piping system  
at test pressures equal to or less than ½ psig (3.5 kPa).  
The stove, when installed with a blower, must be electrically  
connected and grounded in accordance with local codes. In  
the absence of local codes, use the current ANSI/NFPA 70  
NATIONAL ELECTRICAL CODE. The blower power cord  
must be connected into a properly grounded receptacle. The  
grounding prong must not be removed from the cord plug.  
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CARBON MONOXIDE POISONING MAY LEAD TO DEATH  
Get fresh air at once! Have heater serviced.  
Early signs of carbon monoxide poisoning  
resemble the flu, with headache, dizziness and/  
or nausea. If you have these signs, the heater  
may not be working properly.  
Some people---pregnant women, persons with  
heartorlungdisease, anemia, thoseundertheinflu-  
ence of alcohol, those at high altitudes--- are more  
affected by carbon monoxide than others.  
LOCATION & CLEARANCES  
THIS GAS STOVE SHOULD BE INSTALLED AND SERVICED BY A QUALIFIED INSTALLER to conform with local codes.  
Installation practices vary from region to region and it is important to know the specifics that apply to your area,  
GVFS20  
PILOT INDICATOR  
Provide adequate ventilation and combustion air.  
Provide adequate accessibility clearance for servicing  
LIGHT BATTERY  
and operating the stove.  
Never obstruct the front opening of the stove.  
As long as clearance to combustibles is kept within the re-  
quired distances, the most desirable and beneficial location  
for a Napoleon stove is in the centre of a building, thereby  
allowing the most efficient use of the heat created. The loca-  
tion of windows, doors and the traffic flow in the room where  
the stove is to be located should be considered.  
REPLACEMENT  
If the pilot indicator light no longer flashes and the pilot is  
burning, the batteries may require replacing.  
Four "AA" batteries are required and should be replaced  
annually.  
1. Open the switch housing by removing the top screw, then  
pivoting the box open.  
2. Remove the 4 "AA" batteries and replace using the new  
ones.  
19 1/4  
"
3. Pivot the box closed and re-secure using the screw re-  
moved in step 1.  
9 5/8  
"
25 3/8  
"
15 3/4  
"
+
-
-
+
-
-
MAINTAIN THESE MINIMUM CLEARANCES  
TO COMBUSTIBLES:  
+
+
A. 4"  
B. 2"*  
C. 2"  
FIGURE 2  
STOVE SHOULD NOT BE INSTALLED DIRECTLY ON CARPETING.  
MINIMUM 48". FROM TOP TO CEILING  
*IF LESS THAN 5" CLEARANCE IS MAINTAINED BETWEEN THE  
BACK OF THE STOVE AND THE BACK WALL, IT WILL BE NECESSARY  
TO DISCONNECT THE GAS PIPE TO MOVE THE STOVE OUT FOR  
INSTALLATION OR SERVICE OF THE BLOWER.  
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BLOWER INSTALLATION  
Switches  
Blower (SEE LOCATION AND CLEARANCES IN INSTRUCTION MANUAL)  
1. Cut and remove the tie securing the blower switch wires  
to the heat shield.  
2. Connect the white wire coming from below the unit to the  
terminal on the blower.  
3. Connect the black blower wire to the black wire coming  
from below the unit.  
4. Insert the clips on the blower housing into the cutouts in the  
rear shield. Push down to lock the clips into position.  
5. Secure the blower using the screw and lock washer sup-  
plied.  
6. Open the switch housing by removing the top screw.  
7. With the 2 screws  
and extension bracket  
THERMODISC  
BRACKET  
supplied in the unit  
baggie, fasten extension  
bracket to the thermodisc  
bracket. Install bracket  
assembly as shown, using  
2 of the screws supplied.  
THERMODISC  
Connect the flagged leads  
EXTENSION  
to the terminals of the  
Note: Ensure that all the wires are tucked into the blower  
switch housing.  
BRACKET  
thermodisc.  
8. Remove the knock out from the switch housing label. Install  
the variable speed switch (rheostat) into the housing with the  
wires facing up. Secure the switch to the housing using the  
pal nut and the knob supplied.  
9. Connect the male connector on the switch to the female  
connector coming from the unit.  
10. Pilot Indicator Light: Install the batteries as shown.  
Replace the batteries annually. Note: If replacing the pilot  
indicator light , ensure that the red wire lead connects to  
the red lead of the thermopile and black to white.  
11. Tuck all of the wires into the switch housing and close.  
Secure using the screw removed in step 6.  
7
7
9
7
7
9
8
1
4
4
2
This unit comes equipped  
with a pilot indicator light  
that blinks every few  
seconds when the pilot  
is on.  
3
8
5
For more information see  
step #10.  
GAS INSTALLATION  
1. Install rigid black pipe, or 1/2" type L copper tubing with a  
shut-off valve to the stove.  
For ease of accessibility, an optional remote wall switch or  
millivolt thermostat may be installed in a convenient loca-  
tion. Route 2 strand solid core millivolt wire from the gas  
stove to the wall switch / millivolt thermostat. The recom-  
mended maximum lead length depends on the wire size:  
wire sizemax. length  
2. Seal and tighten the gas line securely to a flex connector.  
DO NOT KINK FLEXIBLE CONNECTOR.  
3/8NPT  
FLEXIBLE  
SHUT OFF  
CONNECTOR  
VALVE  
ADAPTER  
FITTING  
14gauge  
16gauge  
18gauge  
100 feet  
60 feet  
40 feet  
1/2FPT  
1
2
BLACK  
PIPE  
Disconnect the existing wires from terminals 1 and 3 (from  
the on/off switch) and replace with the leads from the wall  
switch/millivolt thermostat.  
3. Check for gas leaks by  
brushing on a soap and  
water solution. Do not use  
open flame.  
3
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FINISHING  
SCREEN INSTALLATION  
CAST FRONT INSTALLATION  
AND REMOVAL  
AND REMOVAL  
1. Lift the top cast piece off of the unit.  
2. Detach the front cast piece from the side pieces by remov-  
ing the screws from the brackets located in the upper inside  
corners.  
1. Unscrew the four screws (one in each corner) from the  
screen.  
2. Remove screen from unit  
3. Slide the front straight up to remove.  
2
3
SCREWS  
BRACKET  
FRONT  
FRONT  
TAB  
Four  
Screws  
FRONT  
LEGS  
Follow the above steps in reverse in order to reinstall  
the screen.  
Follow the above steps in reverse in order to reinstall  
the cast front. Ensure that the tabs on the underside of  
the front fit behind the front legs.  
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LOG AND LOGO PLACEMENT  
LOG PLACEMENT  
In order to assemble the log set, the screen and cast front  
must be removed, see Cast Front / Screen Removal in the  
Finishing section of this manual.  
3. Place the hole in the underside of log #3 onto the locating  
screw, on the right side of the burner. The bottom branch of  
log #3 sits infront of, and against, the right end of log #2.  
4. Reinstall the screen & front.  
LOGO PLACEMENT  
Remove the backing of the logo supplied and centre over the  
logo installation holes, as indicated.  
1. Place the rear log, as shown, onto the rear log support  
brackets. Bend the bracket on the right side to help retain  
the rear log against the back of the firebox.  
LOGO  
2. Place the hole in the underside of log #2 onto the locating  
screw, on the left side of the burner. The fibre burner is formed  
to cradle the centre of the log.  
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OPERATION  
When lit for the first time, the fireplace will emit a slight odour  
OPERATING INSTRUCTIONS  
for a few hours. This is a normal temporary condition caused  
by the curing of the logs and the “burn-in” of internal paints  
and lubricants used in the manufacturing process and will not  
occur again.After extended periods of non-operation such as  
following a vacation or a warm weather season, the fireplace  
may emit a slight odour for a few hours. This is caused by  
dust particles burning off. In both cases, open a window to  
sufficiently ventilate the room.  
If heater shuts off, do not relight until you pro-  
vide fresh air. If heater keeps shutting off, have it  
serviced. Keep burner and control compartment  
clean.  
FOR YOUR SAFETY READ BEFORE LIGHTING:  
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION  
MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.  
A. This fireplace is equipped with a pilot which must be lit  
WHAT TO DO IF YOU SMELL GAS:  
by hand while following these instructions exactly.  
• Do not touch any electric switch; do not use any phone  
B. Before operating smell all around the fireplace area for  
in your building.  
gas and next to the floor because some gas is heavier  
• Immediately call your gas supplier from a neighbour’s  
than air and will settle on the floor.  
phone. Follow the gas supplier’s instructions.  
C. Use only your hand to push in and turn the gas control  
knob. Never use tools. If the knob will not push in and  
turn by hand, do not try to repair it. Call a qualified service  
technician. Force or attempted repair may result in a fire  
or explosion.  
• If you cannot reach your gas supplier, call the fire de-  
partment.  
When lighting and re-lighting, the gas knob cannot be turned  
from pilot to off unless the knob is depressed.  
D. Do not use this fireplace if any part has been under water.  
Immediately call a qualified service technician to inspect  
the fireplace and replace any part of the control system  
and any gas control which has been under water.  
• Do not try to light any appliance.  
O
N
F
F
T O  
P
OXYGEN DEPLETION SENSOR  
LIGHTING INSTRUCTIONS  
GAS KNOB  
1. STOP! Read the above safety information on this label.  
2. Set the thermostat to lowest setting.  
3. Turn off all electric power to the fireplace.  
4. Open the control door. Turn the gas knob clockwise  
to off.  
burner may be delayed from 1-2 minutes.  
When the pilot has been left burning, ignition of the main  
burner should occur almost immediatley.  
10. If equipped with remote on-off switch, main burner may  
not come on when you turn the valve to on. Remote switch  
must be in the on position to ignite burner.  
5. Wait five (5) minutes to clear out any gas. If you smell gas  
including near the floor, STOP! Follow “B” in the above  
safety information on this label. If you don’t smell gas go  
to the next step.  
11. Turn on all electric power to the fireplace.  
6. Find pilot located in front of the back log.  
7. Turn gas knob counter-clockwise  
to pilot.  
8. Depress and hold gas knob while lighting the pilot with  
the push button ignitor. Keep knob fully depressed for one  
minute, then release. If pilot does not continue to burn  
repeat steps 3 through 7.  
GAS KNOB AT OFF  
L
O
I
P
I
L
9. With pilot lit, turn gas knob counter-clockwise  
to on.  
When the pilot has been turned off, ignition of the main  
TO TURN OFF GAS  
1. Turn off all electric power to the fireplace if service is to  
be performed.  
2. Push in gas control knob slightly and turn clockwise  
to off. Do not force.  
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11  
ADJUSTMENTS  
MAINTENANCE  
opening and the area surrounding the logs clean by vacuum-  
ing or brushing, at least once a year.  
3. Check to see that all burner ports are burning. Clean out  
any of the ports which may not be burning or are not burning  
properly. Take care not to enlarge these parts.  
TURN OFF THE GAS AND UNPLUG ELEC-  
TRICAL POWER BEFORE SERVICING THE  
STOVE!  
CAUTION: Label all wires prior to disconnection when servic-  
ing controls. Wiring errors can cause improper and dangerous  
operation. Verify proper operation after servicing. This stove  
should be inspected before use and at least annually by a  
qualified service person. The fireplace area must be kept  
clear and free of combustible materials, gasoline or other  
flammable vapours and liquids.  
4. Check to see that the pilot flames are large enough to  
engulf the thermocouple and the thermopile on one leg and  
reaches toward the burner on the other leg.  
5. Replace the cleaned logs.  
6. Check to see that the main burner ignites completely on  
all openings when the gas knob for the burner is turned on.  
A 5-10 second total light-up period is satisfactory. If ignition  
takes longer, consult your Napoleon dealer/distributor.  
1. In order to properly clean the burner and pilot assembly,  
remove the logs exposing both assemblies.  
2. Keep the control compartment, logs, burner, air shutter  
VENTURI ADJUSTMENT  
ORIFICE REPLACEMENT  
1. Remove the cast front and the  
screen, see Cast Front and Screen  
Removal in the FINISHING section  
of this manual.  
2. Remove the 2 securing screws  
indicated and remove the burner  
assembly.  
1. In order to properly clean the burner and pilot assembly,  
remove the logs exposing both assemblies.  
2. Keep the control compartment, logs, burner, air shutter  
opening and the area surrounding the logs clean by vacuum-  
ing or brushing, at least once a year.  
3. The orifice is located on the left  
hand side.  
ORIFICE  
LOCATION  
4. Reinstall the burner ensuring that  
BURNER  
ASSEMBLY  
the venturi tube fits over the orifice  
SCREW  
and replace the screws.  
Care should be taken not to damage LOCATIONS  
the gas pipe. When removing and replacing the orifice, using  
a 9/16" socket wrench, a 7/8" back-up wrench must be used  
on the manifold, located below the housing, to ensure that  
the aluminium tubing does not twist or kink.  
Air shutter adjustment must only be done by a  
qualified gas installer!  
Closing the air shutter will cause a more yellow flame,  
but can lead to carboning. The flame may not appear  
yellow immediately; allow 15 to 30 minutes for the final  
flame colour to be established.  
OXYGEN DEPLETION SENSOR PILOT  
CLEANING  
This procedure must be performed by  
a qualified service person!  
Inspect the pilot for any visible contamination or debris  
(usually lint, pet hair, spider webs, carpet fibre, etc.) and  
remove.  
Disconnect the pilot from the pilot tubing line. Using a 7/16”  
wrench, remove the injector from the pilot housing. Blow out  
the housing in the same direction as the gas flow.  
Re-install the injector and the pilot tube, turn on the gas and  
check for leaks.  
If this does not improve the performance, replace the pilot  
with an exact replacement. The device is tamper resistant  
with no field serviceable parts.  
INCORRECT PILOT  
FLAME  
CORRECT PILOT  
FLAME  
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12  
REPLACEMENTS  
Contact your dealer for questions concerning prices and 1. MODEL & SERIAL NUMBER OF FIREPLACE  
availability of replacement parts. Normally all parts can be 2. INSTALLATION DATE OF FIREPLACE  
ordered through your Napoleon dealer or distributor.  
3. PART NUMBER  
When ordering replacement parts always give the following 4. DESCRIPTION OF PART  
information:  
5. FINISH  
FOR WARRANTY REPLACEMENT PARTS, A PHOTOCOPY  
OF THE ORIGINAL INVOICE WILL BE REQUIRED TO HON-  
OUR THE CLAIM.  
* IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED. FOR  
FURTHER INFORMATION, CONTACT YOUR NAPOLEON  
DEALER.  
REPLACEMENT PARTS  
#
1
2
3
4
5
5
6
6
7
7
PART #  
W135-0248  
W135-0249  
W135-0250  
GL-651  
W725-0050  
W725-0031  
W100-0094  
W100-0094  
W455-0019  
W455-0003  
DESCRIPTION  
LOG #1- REAR  
LOG #2 - LEFT  
LOG #3 - RIGHT  
LOG SET  
SIT VALVE - NG  
SIT VALVE - LP  
BURNER (NATURAL GAS)  
BURNER (PROPANE)  
#43 BURNER ORIFICE - NG  
#54 BURNER ORIFICE - LP  
NG OXYGEN DEPLETION SENSOR SYSTEM  
LP OXYGEN DEPLETION SENSOR SYSTEM  
PIEZO IGNITOR  
10 W662-0001  
10 W662-0005  
12 W357-0001  
11  
W080-0756  
PILOT BRACKET  
13* W385-0245  
14* W660-0009  
15* W690-0002  
16 KB-35  
NAPOLEON LOGO  
ON/OFF SWITCH  
THERMODISC  
VARIABLE SPEED SWITCH  
REPLACEMENT BLOWER  
FRONT  
17* GZ552  
18 W135-0233  
19 W135-0232  
20 W135-0231  
21 W080-0757  
22 W565-0087  
23* W430-0013  
24 W010-1307  
25* W750-0149  
SIDE (LEFT OR RIGHT)  
TOP  
BRACKET, COLLECTOR  
SCREEN  
CONTROL DOOR MAGNET  
CONTROL COVER  
PILOT LIGHT ASSEMBLY  
ACCESSORIES:  
26 W080-0755  
27* W690-0001  
28* W660-0010B  
28* W660-0011B  
29 GS-65KT  
BRACKET, THERMODISC EXTENSION  
MILLIVOLT THERMOSTAT  
REMOTE CONTROL  
REMOTE CONTROL - ADVANTAGE PLUS  
BLOWER KIT  
30* GDSLL-KT  
31* W175-0234  
31* W175-0237  
32* W175-0001  
33* GS331S  
LEG LEVELLING KIT  
CONVERSION KIT - NG-LP  
CONVERSION KIT - LP-NG  
4" COUPLER  
STOVE TOP INSET - SOAPSTONE  
STOVE TOP INSET - GRANITE - GREEN  
STOVE TOP INSET - GRANITE - BROWN  
PROGRAMMABLE TIMER  
34* GS-331F  
35* GS-331N  
36* W660-0026  
W415-0559 / 02.15.06  
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13  
29  
12  
19  
20  
5
6
10  
23  
7
22  
19  
11  
26  
4
21  
18  
1
2
3
24  
16  
* WARNING: This is a fast acting thermocouple. It is an integral safety component. Replace only  
with a fast acting thermocouple supplied by Wolf Steel Ltd.  
W415-0559 / 02.15.06  
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14  
TROUBLE SHOOTING GUIDE  
SYMPTOM  
PROBLEM  
TEST SOLUTION  
Main burner goes Pilot flame is not large enough - service or replace Oxygen Depletion Sensor System  
out; pilot stays on. or not engulfing the thermo- - correct piping and/or regulator to provide correct pressure  
pile  
Thermopile shorting  
- clean thermopile connection to the valve. Reconnect.  
- replace Oxygen Depletion Sensor System / valve.  
Remote wall switch wire is too - shorten wire to correct length or wire gauge.  
long; too much resistance in  
the system.  
Faulty thermostat or switch. - replace.  
Main burner goes  
out; pilot goes out.  
- open window or door. (Use one of the methods described in ANSI  
Insufficient air supply  
Out of propane gas.  
Z223.1 Section 5.3 or the applicable local code.)  
- fill the tank.  
Pilot flame is not large enough. - service or replace Oxygen Depletion Sensor System  
(Supply pressure too low.)  
- correct piping and / or regulator to provide correct pressure.  
Pilot goes out when System is not correctly  
the gas knob is re- purged.  
- purge the gas line.  
- fill the tank.  
leased.  
Out of propane gas.  
The gas valve has  
Pilot flame is not large enough. - service or replace Oxygen Depletion Sensor System  
(Supply pressure too low.)  
an interlock device  
which will not al-  
low the pilot burn-  
er to be lit until  
the thermocouple  
has cooled. Allow  
approximately 60  
seconds for the  
thermocouple to  
cool.  
Thermocouple shorting / - loosen and tighten thermocouple.  
faulty.  
- clean thermocouple and valve connection.  
- replace Oxygen Depletion Sensor System  
- test and replace valve.  
- replace.  
Faulty valve.  
- connect a jumper wire across the wall switch terminals; if main burner  
lights, replace switch / thermostat.  
Themostat or switch is de-  
fective.  
Pilot burning; no  
gas to main burner;  
gas knob is on ‘HI’;  
wall switch / ther-  
mostat is on.  
Wall switch wiring is defec-  
tive.  
- disconnect wires from valve. Connect a jumper wire across terminals  
1 & 3; if the main burner lights, check the wires for defects and / or  
replace wires.  
Main burner orifice is - remove stoppage in orifice.  
Faulty valve.  
- replace.  
Pilot will not light. Out of propane gas  
- fill the tank.  
- check if pilot can be lit by a match  
No spark at pilot burner  
- check that the wire is connected to the push button ignitor.  
- check if the push button ignitor needs tightening.  
- replace the wire if the wire insulation is broken or frayed.  
- replace the electrode if the ceramic insulator is cracked or broken.  
- replace the push button ignitor.  
THERMOPILE  
THERMOCOUPLE  
PILOT  
BURNER  
- check that the manual valve is turned on.  
- check the pilot orifice for blockage.  
- replace the valve / Oxygen Depletion Sensor System.  
- call the gas distributor.  
No gas at the pilot burner  
ELECTRODE  
W415-0559 / 02.15.06  
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15  
SYMPTOM  
PROBLEM  
TEST SOLUTION  
Pilot goes out while Gas piping is undersized.  
standing; Main  
- turn on all gas appliances and see if pilot flame flutters, diminishes or  
extinguishes, especially when main burner ignites. Monitor appliance  
supply working pressure.  
burner is in ‘OFF’  
position.  
- check if supply piping size is to code. Correct all undersized piping.  
Flames are consis- Unit is over-fired or under-  
tently too large or fired.  
too small. Carbon-  
- check pressure readings:  
Inlet pressure can be checked by turning screw (A) counter-clockwise  
2 or 3 turns and then placing pressure gauge tubing over the test point.  
Check with burner operating on “HI”. Gauge should read 7” (minimum  
4.5”) water column for natural gas or 13” (11” minimum) water column  
for propane.  
ing occurs.  
B
A
Outlet pressure can be checked the same as above using screw (B).  
Check with burner operating on “HI”. Gauge should read 3.5” water  
column for natural gas or 10” water column for propane.  
AFTERTAKINGPRESSUREREADINGS, BESURETOTURNSCREWS  
CLOCKWISE FIRMLY TO RESEAL. DO NOT OVERTORQUE.  
Leak test with a soap and water solution.  
Carbon is being de- Air shutter has become  
posited on logs or blocked  
- ensure air shutter opening is free of lint or other obstructions.  
combustion cham-  
Flame is impinging on the  
ber surfaces.  
- check that the logs are correctly positioned.  
- open air shutter to increase the primary air. See air shutter open-  
ings, page 15.  
- check the input rate: check the manifold pressure and orifice size as  
specified by the rating plate values.  
logs or combustion cham-  
ber.  
Not enough combustion air. - increase fresh air supply. (Use one of the methods described inANSI  
Z223.1 Section 5.3 or the applicable local code.)  
Exhaust fumes  
smelled in room,  
headaches.  
Not enough ventilation air.  
- increase fresh air supply. (Use one of the methods described inANSI  
Z223.1 Section 5.3 or the applicable local code.)  
Flame is impinging on the  
logs or combustion cham-  
ber.  
- check that the logs are correctly positioned.  
- open air shutter to increase the primary air. See air shutter open-  
ings, page 15.  
- check the input rate: check the manifold pressure and orifice size as  
specified by the rating plate values.  
- reverse.  
Remote wall switch Wall switch is mounted up-  
is in “OFF” position; side down  
main burner comes  
on when gas knob  
is turned to “ON”  
position.  
Remote wall switch is ground- - replace.  
ing.  
Remote wall switch wire is - check for ground (short); repair ground or replace wire.  
grounding.  
- replace.  
Faulty valve.  
W415-0559 / 02.15.06  
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16  
NOTES  
Fireplace Service History  
This fireplace must be serviced annually depending on usage  
DATE  
SERVICE TECHNICIAN NAME  
SERVICE PERFORMANCE  
SPECIAL CONCERNS  
DEALER NAME  
W415-0559 / 02.15.06  
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