INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
INSTALLATION AND
OPERATING INSTRUCTIONS
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: CSA 2.33, ANSI Z21.88 FOR VENTED GAS FIREPLACE HEATERS.
GDI-30N
NATURAL GAS
GDI-30P
PROPANE
CERTIFIED FOR CANADA AND UNITED STATES USING ANSI/CSA METHODS.
SAFETY INFORMATION
!
WARNING
If the information in these instructions are
not followed exactly, a fire or explosion
may result causing property damage,
personal injury or loss of life.
- Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS:
•
•
Do not try to light any appliance.
Do not touch any electrical switch; do not use
any phone in your building.
•
•
Immediately call your gas supplier from a
neighbour’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call the
fire department.
- Installation and service must be performed by a
qualified installer, service agency or the supplier.
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 4Y8 Canada /
103 Miller Drive, Crittenden, Kentucky, USA, 41030
1.2
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3
1.0 INTRODUCTION
!
WARNING
•
Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fire or injury.
•
•
•
•
•
Risk of fire or asphyxiation do not operate appliance with fixed glass removed.
Do not connect 110 volts to the control valve.
Risk of burns. The appliance should be turned off and cooled before servicing.
Do not install damaged, incomplete or substitute components.
Risk of cuts and abrasions. Wear protective gloves and safety glasses during installation. Sheet metal
edges may be sharp.
•
•
Do not burn wood or other materials in this appliance.
Young children should be carefully supervised when they are in the same room as the appliance. Tod-
dlers, young children and others may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at risk individuals in the house. To restrict access to an appliance or stove,
install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the
room and away from hot surfaces.
•
•
Clothing or other flammable material should not be placed on or near the appliance.
Due to high temperatures, the appliance should be located out of traffic and away from furniture and
draperies.
•
Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot
surfaces.
•
•
Even after the appliance is out, the glass and/or screen will remain hot for an extended period of time.
Check with your local hearth specialty dealer for safety screens and hearth guards to protect children
from hot surfaces. These screens and guards must be fastened to the floor.
Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
It is imperative that the control compartments, burners and circulating blower and its passageway in the
appliance and venting system are kept clean. The appliance and its venting system should be inspected
before use and at least annually by a qualified service person. More frequent cleaning may be required
due to excessive lint from carpeting, bedding material, etc. The appliance area must be kept clear and
free from combustible materials, gasoline and other flammable vapors and liquids.
Under no circumstances should this appliance be modified.
•
•
•
•
This appliance must not be connected to a chimney flue pipe serving a separate solid fuel burning appli-
ance.
•
•
Do not use this appliance if any part has been under water. Immediately call a qualified service techni-
cian to inspect the appliance and to replace any part of the control system and any gas control which
has been under water.
Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass
should be done by a licensed or qualified service person.
•
•
Do not strike or slam shut the appliance glass door.
This appliance uses and requires a fast acting thermocouple. Replace only with a fast acting thermo-
couple supplied by Wolf Steel Ltd.
•
Pressure relief doors must be kept closed while the appliance is operating to prevent exhaust fumes
containing carbon monoxide, from entering into the home. Temperatures of the exhaust escaping
through these openings can also cause the surrounding combustible materials to overheat and catch
fire.
•
•
Only doors / optional fronts certified with the unit are to be installed on the appliance.
Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
As with any combustion appliance, we recommend having your appliance regularly inspected and ser-
viced as well as having a Carbon Monoxide Detector installed in the same area to defend you and your
•
family against Carbon Monoxide.
3.1
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4
1.1 WARRANTY
NAPOLEON® products are manufactured under the strict Standard of the world recognized ISO 9001 : 2000
Quality Assurance Certificate.
NAPOLEON® products are designed with superior components and materials assembled by trained
craftsmen who take great pride in their work. The burner and valve assembly are leak and test-fired at a
quality test station. The complete heater is again thoroughly inspected by a qualified technician before
packaging to ensure that you, the customer, receives the quality product that you expect from NAPOLEON®.
NAPOLEON® GAS FIREPLACE PRESIDENT’S LIFETIME LIMITED WARRANTY
The following materials and workmanship in your new NAPOLEON® gas heater are warranted against
defects for as long as you own the heater. This covers: combustion chamber, heat exchanger, stainless
steel burner, phazer™ logs and embers, rocks, ceramic glass (thermal breakage only), gold plated parts
against tarnishing, porcelainized enameled components and aluminum extrusion trims.*
Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves, thermal switch,
switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are covered and NAPOLEON® will
provide replacement parts free of charge during the first year of the limited warranty.*
Labour related to warranty repair is covered free of charge during the first year. Repair work, however,
requires the prior approval of an authorized company official. Labour costs to the account of NAPOLEON®
are based on a predetermined rate schedule and any repair work must be done through an authorized
NAPOLEON® dealer.
* Construction of models vary. Warranty applies only to components included with your specific heater.
CONDITIONS AND LIMITATIONS
NAPOLEON® warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not
necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim. NAPOLEON®
reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim. Provided that the
purchase was made through an authorized NAPOLEON® dealer your heater is subject to the following conditions and limitations:
This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives.
The gas heater must be installed by a licensed, authorized service technician or contractor. Installation must be done in accordance
with the installation instructions included with the product and all local and national building and fire codes. This limited warranty does
not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installed from other
manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and
chemical cleaners nor chipping on porcelain enamel parts, mechanical breakage of PHAZER™ logs and embers.
NAPOLEON® warrants its stainless steel burners against defects in workmanship and material for life, subject to the following
conditions: During the first 10 years NAPOLEON® will replace or repair the defective parts at our option free of charge. From 10 years
to life, NAPOLEON® will provide replacement burners at 50% of the current retail price.
In the first year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or
workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions.
After the first year, with respect to this President’s Lifetime Limited Warranty, NAPOLEON® may, at its discretion, fully discharge all
obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but
defective part(s).
NAPOLEON® will not be responsible for installation, labour or any other expenses related to the reinstallation of a warranted part and
such expenses are not covered by this warranty.
Notwithstanding any provisions contained in the President’s Lifetime Limited Warranty, NAPOLEON’S responsibility under this
warranty is defined as above and it shall not in any event extend to any incidental, consequential or indirect damages.
This warranty defines the obligations and liability of NAPOLEON® with respect to the NAPOLEON® gas heater and any other
warranties expressed or implied with respect to this product, its components or accessories are excluded.
NAPOLEON® neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of
this product.
NAPOLEON® will not be responsible for: over-firing, downdrafts, spillage caused by environmental conditions such as rooftops,
buildings, nearby trees, hills, mountains, inadequate vents or ventilation, excessive venting configurations, insufficient makeup air, or
negative air pressures which may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc.
Any damages to heater, combustion chamber, heat exchanger, brass trim or other components due to water, weather damage, long
periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of NAPOLEON®.
ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT
IMPROVEMENTS. NAPOLEON® IS A REGISTERED TRADEMARK OF WOLF STEEL LTD. PATENTS U.S. 5.303.693.801 - CAN.
2.073.411, 2.082.915. © WOLF STEEL LTD.
2.1
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5
1.2 DIMENSIONS
27 1/4
19 5/8
"
3" ø collars
"
231/8
"
18 3/4
"
17 7/8
"
"
21 3/4
"
13 3/4
"
11 1/8
"
13 3/4
1 3/8
"
30 1/16"
5 1/4
"
Rating Plate Location
1.3 INSTALLATION OVERVIEW
Venting, see “INSTALLATION
- CHIMNEY CONNECTION”
section.
Grate, see “FINISHING -
GRATE INSTALLATION”
section.
Logs, see “FINISHING
- LOG PLACEMENT”
section.
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6
1.4 GENERAL INSTRUCTIONS
!
WARNING
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,
WITH THE GLASS DOOR OPENED OR REMOVED.
PROVIDE ADEQUATE ACCESSIBILITY CLEARANCE FOR SERVICING AND OPERATING THE APPLIANCE.
PROVIDE ADEQUATE VENTILATION.
NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE.
OBJECTS PLACED IN FRONT OF THE APPLIANCE MUST BE KEPT A MINIMUM OF 48” FROM THE
FRONT FACE OF THE UNIT.
THIS PRODUCT MUST BE INSTALLED BY A LICENSED PLUMBER OR GAS FITTER WHEN INSTALLED WITHIN
THE COMMONWEALTH OF MASSACHUSETTS.
FIRE RISK. EXPLOSION HAZARD.
HIGH PRESSURE WILL DAMAGE VALVE. DISCONNECT GAS SUPPLY PIPING BEFORE PRESSURE TESTING GAS
LINE AT TEST PRESSURES ABOVE 1/2 PSIG. CLOSE THE MANUAL SHUT-OFF VALVE BEFORE PRESSURE
TESTING GAS LINE AT TEST PRESSURES EQUAL TO OR LESS THAN 1/2 PSIG.
USE ONLY WOLF STEEL APPROVED OPTIONAL ACCESSORIES AND REPLACEMENT PARTS WITH THIS APPLIANCE.
USING NON-LISTED ACCESSORIES (BLOWERS, DOORS, LOUVRES, TRIMS, GAS COMPONENTS, VENTING
COMPONENTS, ETC.) COULD RESULT IN A SAFETY HAZARD AND WILL VOID THE WARRANTY AND CERTIFICATION.
THIS GAS APPLIANCE SHOULD BE INSTALLED AND SERVICED BY A QUALIFIED INSTALLER to
conform with local codes. Installation practices vary from region to region and it is important to know the
specifics that apply to your area, for example in Massachusetts State:
•
The appliance damper must be removed or welded in the open position prior to installation of a appliance
insert or gas log.
•
•
•
•
The appliance off valve must be a “T” handle gas cock.
The flexible connector must not be longer than 36 inches.
A Carbon Monoxide detector is required in all rooms containing gas fired appliances.
The appliance is not approved for installation in a bedroom or bathroom unless the unit is a direct vent
sealed combustion product.
We suggest that our gas
The installation must conform with local codes or, in
absence of local codes, the National Gas and Propane
Installation Code CSA B149.1 in Canada, or the
National Fuel Gas Code, ANSI Z223.1 / NFPA 54 in the
United States. Suitable for mobile home installation if
installed in accordance with the current standard CAN/
CSA Z240MH Series, for gas equipped mobile homes,
in Canada or ANSI Z223.1 and NFPA 54 in the United
States.
hearth products be installed
and serviced by professionals
who are certified in the U.S.
by the National Appliance
Institute
®
(NFI) as NFI Gas
Specialists
As long as the required clearance to combustibles is maintained, the most desirable and beneficial location
for an appliance is in the center of a building, thereby allowing the most efficient use of the heat created.
The location of windows, doors and the traffic flow in the room where the appliance is to be located should
be considered. If possible, you should choose a location where the vent will pass through the house without
cutting a floor or roof joist.
4.4
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1.5 GENERAL INFORMATION
FOR YOUR SATISFACTION, THIS APPLIANCE HAS BEEN TEST-FIRED TO ASSURE ITS OPERATION AND
QUALITY!
MINIMUM INLET: Gas supply pressure is 4.5 inches water column for natural gas and 11 inches water column for
propane.
MAXIMUM INLET: Gas pressure is 7 inches water column for natural gas and 13 inches water column for propane.
Manifold pressure under flow conditions is 3.5 inches water column for natural gas and 10 inches water column for
propane.
When the appliance is installed at elevations above 4,500ft, and in the absence of specific recommendations from
the local authority having jurisdiction, the certified high altitude input rating shall be reduced at the rate of 4% for each
additional 1,000ft. Expansion / contraction noises during heating up and cooling down cycles are normal and to be
expected.
MAXIMUM INPUT: Is 24,500 BTU/hr for natural gas and propane.
MAXIMUM OUTPUT: For natural gas and propane is 20,825 BTU/hr at an ef-
ficiency of 85% with the fan on. The maximum A.F.U.E. (annual fuel utilization
efficiency) rating is 82%.
This appliance insert is not approved for closet or recessed installations. It is
64.5%
approved for bathroom, bedroom and bed-sitting room installations and is suit-
able for mobile homes. The natural gas model is suitable for installation in a
mobile home that is permanently positioned on its site and fuelled with natural
gas.
GDI-30
1.6 CARE OF GLASS
DO NOT CLEAN GLASS WHEN HOT! DO NOT USE
ABRASIVE CLEANERS TO CLEAN GLASS.
!
WARNING
HOT GLASS WILL
Buff lightly with a clean dry soft cloth. Clean the glass after
the first 10 hours of operation with a recommended fireplace
glass cleaner. Thereafter clean as required. If the glass is not
kept clean permanent discoloration and / or blemishes may
result.
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
5.1
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8
2.0 INSTALLATION
!
WARNING
RISK OF FIRE, MAINTAIN SPECIFIED AIR SPACE CLEARANCES TO VENT PIPE AND APPLIANCE.
Clean out ashes from the inside of the wood-burning appliance. Make sure that the chimney and wood-burning
appliance are in a clean and sound condition and constructed of non-combustible materials. If necessary have
any repair work done by a qualified person before installing the insert. Remove the existing appliance damper
or lock into an open position.
WARNING:
THIS FIREPLACE HAS BEEN CONVERTED FOR USE WITH A GAS FIREPLACE
INSERT ONLY AND CANNOT BE USED FOR BURNING WOOD OR SOLID FUELS UNLESS ALL ORIGINAL
PARTS HAVE BEEN REPLACED AND THE FIREPLACE IS RE-APPROVED BY THE AUTHORITY HAVING
JURISDICTION.
Using screws, attach the appliance warning tag
(W385-0199) to the inside of the firebox of the ap-
pliance into which the insert is being installed.
ATTENTION:
CE FOYER A ETE CONVERTI AFIN D’ETRE UTILISE SEULEMENT
COMME FOYER ENCASTRE AU GAZ ET NE PEUT ETRE UTILSE POUR BRULER DU BOIS OU
TOUT AUTRE COMBUSTIBLE SOLIDE, SANS QUE TOUTES LES PIECES ORIGINALES AIENT
ETE REMPLACEES ET QUE LE FOYER SOIT APPROUVE DE NOUVEAU PAR LES AUTORITES
AYANT JURIDICTION.
The sheet-metal parts of the appliance, in which
the gas appliance insert is to be installed, must not
be cut.
ADVERTENCIA:
ESTA CHIMENEA SE REMODELÓ PARA USARSE SOLO CON UNA
INSERCIÓN DE CHIMENEA A GAS Y NO PUEDE USARSE PARA QUEMAR MADERA NI COMBUSTIBLES
SÓLIDOS, A MENOS QUE SE HAYAN REEMPLAZADO TODAS LAS PIEZAS ORIGINALES, Y LA AUTORI-
DAD JURISDICCIONAL LA HAYA VUELTO A APROBAR.
W385-0199_B
If the wood-burning factory-built appliance has
no gas access hole(s) provided, an access hole of 1½ inch or less may be drilled through the lower sides or
bottom of the appliance in a proper workman like manner. This access hole must be plugged with non-combus-
tible insulation after the gas supply line has been installed.
Ensure that existing chimney cleanouts fit properly.
The refractory, glass doors, screen rails, screen mesh and log grates may be removed from the appliance
before installing the gas appliance insert.
Smoke shelves, shields and baffles may be removed if attached by mechanical fasteners.
The ventilation openings in the appliance may be obstructed by the backer plates, aluminium trim etc. but
these parts are not to be applied so as to have an airtight seal.
2.1 INSERT LEVELLING
Move the insert close to its final position inside the wood-burning appliance. This appliance is equipped with 4
levelling screws located in the four inside corners beneath the log support. Level using the levelling screws to
eliminate rocking or excessive noise when the fan is in operation. Once the appliance is level, move it partially
into place within the appliance to allow for all connections to be made. It is not practical to level the insert once
it has been installed. Determine the required depth prior to installing the appliance and adjust the four levelling
screws accordingly.
2.2 CHIMNEY CONNECTION
Chimney installation must conform to both national and local code requirements. The chimney must be lined
with one 2" or 3" diameter liner for intake and one 3" diameter liner for exhaust. The minimum and maximum
vent lengths are 10 and 35 feet respectively. Recommended Napoleon kits come in 3 lengths:
1-2" & 1-3" DOUBLE PLY ALUMINUM LINER-INLET AND EXHAUST & 2-3" TO 2" REDUCER:
GDI-2320KT
GDI-2325KT
GDI-2335KT
VENT KIT 20FT
VENT KIT 25FT
VENT KIT 35FT
2-3" DOUBLE PLY ALUMINUM LINER-INLET AND EXHAUST:
GDI-320KT
GDI-325KT
GDI-335KT
VENT KIT 20FT
VENT KIT 25 FT
VENT KIT 35 FT
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9
While the liners must be continuous from the appliance to the chimney cap,
to achieve the needed length, they may be coupled, using an approved
coupler.
We recommend that exhaust vents that pass through unheated spaces,
such as tall exterior chimneys, be wrapped in a protective sleeve to mini-
mize condensation and reverse flow symptoms. See Trouble Shooting for
details.
FLASHING
PLATE
This appliance is approved for use with a 2" liner for air intake and a 3" liner
for exhaust. For best performance, however, it is recommended to use two
3" liners.
If a 2" liner is used for the intake, it may be necessary to adjust the primary
air shutter.
2” OVERLAP
INTAKE
EXHAUST
SEALANT
HI-TEMP
3"
2.2.1 OUTSIDE: Slip the one end of
a liner a minimum of 2" over
the sleeve of the air terminal.
Secure using 3 screws. Then
seal the joint and screw heads
with high temperature sealant.
Repeat with the other liner.
NOTE: We recommend that
the other end of the exhaust
liner be marked to eliminate
the exhaust liner being con-
nected to the intake collar at
the appliance.
LINER
2"
LINER
HI-TEMP
SLIDER
SEALANT
CONNECTION
ILLUSTRATED WITH A 2"
INTAKE LINER.
2"
OVERLAP
MOUNTING
PLATE
REDUCER
EXHAUST
2.2.2 Gently stretch the liners to the required
lengths and insert into the chimney. Trim
and fit the flashing plate to suit the chimney
termination. Place the air terminal onto the
top of the chimney. Make weather tight by
sealing with caulking (not supplied). Fasten
to the chimney with screws and plugs (not
supplied).
INTAKE
SECURING
SCREW
2.2.3 INSIDE: Remove the securing screw from
the front of the vent mounting plate. Pull the
vent mounting plate only, back into the track,
to the front stop. Start the slider back into
position. Re-secure the screw. The insert
may now be pushed into its final position
inside the wood burning appliance, and the
screw tightened until the slider has been pulled tight to the front stop.
2.2.4 Route the flex liners through the slider. Attach and secure the liners to the vent mounting plate using
the same procedure as before, ensuring that the marked exhaust liner is attached to the exhaust collar.
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2.3 GAS INSTALLATION
!
WARNING
RISK OF FIRE, EXPLOSION OR ASPHYXIATION. ENSURE THERE ARE NO IGNITION SOURCES SUCH
AS SPARKS OR OPEN FLAMES.
SUPPORT GAS CONTROL WHEN ATTACHING GAS SUPPLY PIPE TO PREVENT DAMAGING GAS LINE.
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT
WITH THE GLASS DOOR OPENED OR REMOVED. PURGING OF THE GAS SUPPLY LINE SHOULD BE
PERFORMED BY A QUALIFIED SERVICE TECHNICIAN. ASSURE THAT A CONTINUOUS GAS FLOW IS AT
THE BURNER BEFORE CLOSING THE DOOR. ENSURE ADEQUATE VENTILATION. FOR GAS AND
ELECTRICAL LOCATIONS, SEE “DIMENSION” SECTION.
ALL GAS CONNECTIONS MUST BE CONTAINED WITHIN THE APPLIANCE WHEN COMPLETE.
HIGH PRESSURE WILL DAMAGE VALVE. DISCONNECT GAS SUPPLY PIPING BEFORE TESTING GAS
LINE AT TEST PRESSURES ABOVE 1/2 PSIG.
VALVE SETTINGS HAVE BEEN FACTORY SET, DO NOT CHANGE.
Proceed once the vent installation is complete. Installation and servicing to be done by a qualified installer
Do not use open flame.
•
•
Move the appliance into position and secure.
If equipped with a flex connector the appliance is designed to accept a 1/2” gas supply. Without the
connector it is designed to accept a 3/8” gas supply. The appliance is equipped with a manual shut off
valve to turn off the gas supply to the appliance.
•
Connect the gas supply in accordance to local codes. In the absence of local codes, install to the
current CAN/CSA-B149.1 Installation Code in Canada or to the current National Fuel Gas Code, ANSI
Z223.1 / NFPA 54 in the United States.
•
•
When flexing any gas line, support the gas valve so that the lines are not bent or kinked.
Check for gas leaks by brushing on a soap and water solution.
30.1
2.4 OPTIONAL WALL SWITCH
For ease of accessibility, an optional remote wall switch or millivolt thermostat may be installed in a convenient
location. Route a 2 strand, solid core millivolt wire from the valve to the wall switch or millivolt thermostat. The
recommended maximum lead length depends on wire size:
WIRE SIZE
14 gauge
16 gauge
18 gauge
MAX. LENGTH
100 feet
60 feet
1
L
O
2
I
P
I
40 feet
P
I
L
3
Disconnect the existing wires from terminals 1 and 3 (from the
ON/OFF switch) and replace with the leads from the wall switch / millivolt thermostat.
50.1
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3.0 FRAMING
!
WARNING
MINIMUM CLEARANCE TO COMBUSTIBLES MUST BE MAINTAINED OR A SERIOUS FIRE HAZARD
COULD RESULT.
NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE.
This insert must be recessed into a vented noncombustible wood-burning appliance (prefabricated or masonry)
only. The minimum appliance opening size in which the appliance is to be installed is:
HEIGHT 21.75" WIDTH 28" DEPTH 18"
The minimum allowable chimney flue size is 6" round.
The minimum distance, from the bottom of a combustible mantle projecting 3" maximum from the wall to the
top of the louvre opening, is 12".
3.1 MINIMUM MANTEL CLEARANCES
!
WARNING
RISK OF FIRE, MAINTAIN ALL SPECIFIED AIR SPACE CLEARANCES TO COMBUSTIBLES. FAILURE
TO COMPLY WITH THESE INSTRUCTIONS MAY CAUSE A FIRE OR CAUSE THE APPLIANCE TO
OVERHEAT. ENSURE ALL CLEARANCES (I.E. BACK, SIDE, TOP, VENT, MANTEL, FRONT, ETC.) ARE
CLEARLY MAINTAINED.
WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL, THE PAINT OR LACQUER MUST BE
HEAT RESISTANT TO PREVENT DISCOLOURATION.
Combustible mantel clearance can vary according to the mantel depth. Use the graph to help evaluate the
clearance needed. These same requirements apply to any combustibles protruding on either side of the appli-
ance.
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12
4.0 FINISHING
4.1 DOOR REMOVAL AND INSTALLATION
The upper louvres must be removed to allow the door
to be opened or closed. To access the lower door latch,
open the valve control door. Release the top and bottom
door latches, located at the right side of the door.
NOTE: The protective wrap on plated parts is best
removed when the assembly is at room temperature
but this can be improved if the assembly is warmed,
using a hair dryer or similar heat source.
DOOR LATCH
4.2 DOOR GLASS REPLACEMENT
!
WARNING
DO NOT USE SUBSTITUTE MATERIALS.
GLASS MAY BE HOT, DO NOT TOUCH GLASS UNTIL COOLED.
CARE MUST BE TAKEN WHEN REMOVING AND DISPOSING OF ANY BROKEN GLASS OR
DAMAGED COMPONENTS. BE SURE TO VACUUM UP ANY BROKEN GLASS FROM INSIDE THE
APPLIANCE BEFORE OPERATION.
DO NOT OPERATE THE APPLIANCE WITH THE GLASS DOOR REMOVED, CRACKED OR BROKEN.
•
•
•
Place the door frame face down careful not to scratch the
paint.
GASKET
GLASS
Center the gasketed glass inside the door frame with the thick
side of the gasket facing up.
GLASS
RETAINER
Bend the glass retainers located along the edge of the door
frame over the gasket holding the glass in place. Careful not
to break the glass.
DOOR
FRAME
56.1
NOTE: Care must be taken when removing and disposing of any broken glass or damaged compo-
nents. Be sure to vacuum up any broken glass from inside the appliance before operation.
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4.3 GRATE INSTALLATION
4.3.1 Remove the 3 screws from the location shown in
the base of the firebox.
4.3.2 Secure the grate to the firebox base using the 3
screws removed.
4.4 LOG PLACEMENT
!
WARNING
LOGS MUST BE PLACED IN THEIR EXACT LOCATION IN THE APPLIANCE. DO NOT MODIFY THE
PROPER LOG POSITIONS, SINCE APPLIANCE MAY NOT FUNCTION PROPERLY AND DELAYED
IGNITION MAY OCCUR.
THE LOGS ARE FRAGILE AND SHOULD BE HANDLED WITH CARE.
PHAZERTM logs and glowing embers exclusive to Napoleon, provide a unique and realistic glowing effect that is
different in every installation. Take the time to carefully position the glowing embers for a maximum glowing effect.
Log colours may vary. During the initial use of the appliance, the colours will become more uniform as colour
pigments burn in during the heat activated curing process.
4.4.1 Place the rear log so that it rests against
the two log brackets on the back wall of the
firebox. The air space between the log and
firebox back is used to facilitate combustion
air flow
4.4.2 Move the charcoal strip into position lining
up the holes in the bottom with the studs
located on the burner on the burner. Ensure
strip sits flat on the burner.
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14
4.4.3 Position the front right log just behind the
grate lining up the holes in the bottom with
the studs located on the log support.
4.4.4 Move the left log into position lining up the
hole in the bottom with the stud on the left
side of the log support.
4.4.5 Line up the square hole in the right crossover
with the square post located on the right side
of log and install as shown.
4.4.6 Line up the rectangular hole in the left cross-
over with the rectangular post located on the
left side of log and install as shown.
4.5 OPTIONAL CHARCOAL EMBERS
Randomly place the charcoal embers along the front and sides of the log support tray in a realistic manner.
Fine dust found in the bottom of the bag should not be used.
NOTE: Charcoal embers are not to be placed on the burner.
32.1
4.6 GLOWING EMBERS
Tear the embers into pieces and place along the front row of ports covering all of the burner area in front of
the small logs. Care should be taken to shred the embers into thin, small irregular pieces as only the exposed
edges of the fibre hairs will glow. The ember material will only glow when exposed to direct flame; how-
ever, care should be taken to not block the burner ports.
Blocked burner ports can cause an incorrect flame pattern, carbon deposits and delayed ignition. PHAZERTM
logs glow when exposed to direct flame. Use only certified "glowing embers" and PHAZERTM logs available
from your authorized dealer / distributor.
4.7 LOGO PLACEMENT
½"
Remove the backing of the logo supplied and place on the glass viewing door, as
indicated.
LOGO
½"
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15
5.0 OPTIONAL BLOWER INSTALLATION
!
WARNING
RISK OF FIRE AND ELECTRICAL SHOCK.
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THIS APPLIANCE.
USE ONLY WOLF STEEL APPROVED OPTIONAL ACCESSORIES AND REPLACEMENT PARTS WITH
THIS APPLIANCE. USING NON-LISTED ACCESSORIES (BLOWERS, DOORS, LOUVRES, TRIMS, GAS
COMPONENTS, VENTING COMPONENTS, ETC.) COULD RESULT IN A SAFETY HAZARD AND WILL
VOID THE WARRANTY AND CERTIFICATION.
ENSURE THAT THE FAN’S POWER CORD IS NOT IN CONTACT WITH ANY SURFACE OF THE
APPLIANCE TO PREVENT ELECTRICAL SHOCK OR FIRE DAMAGE. DO NOT RUN THE POWER
CORD BENEATH THE APPLIANCE.
5.0.1 Turn off the electrical power and the gas supply to the appli-
ance insert.
5.0.2 Open the glass door and remove the logs and fibre bricks, if
installed.
5.0.3 Remove the front blower access cover held on with 4
screws.
5.0.4 Remove the rear blower access cover. NOTE: Check the
blower gasket for damage. Replace if damaged.
5.0.5 Disconnect the two blower wires. Remove the blower
from the mounting plate and replace. For thermodisc
replacement: Remove the mounting bracket secured
to the underside of the burner base. Remove the
thermodisc from the bracket and replace.
FRONT BLOWER ACCESS COVER
5.0.6 Reconnect the two wires. Re-install the blower gas-
ket. Reattach the blower mounting plate and blower
access covers. Replace the logs. Close the fire view-
ing door.
REAR BLOWER ACCESS COVER
5.0.7 Turn the gas supply and electricity back on. Because
the blower is thermally activated, when turned on, it
will automatically start approximately 5-15 minutes
after lighting the appliance insert and will run for ap-
proximately 30-45 minutes after the appliance insert
has been turned off. Use of the fan increases
the output of heat.
Drywall dust will penetrate into the blower bear-
ings causing irreparable damage and must be
prevented from coming into contact with the
blower or its compartment. Any damage result-
ing from this condition is not covered by the
warranty policy.
THERMODISC / BRACKET
ASSEMBLY
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6.0 OPERATION
!
WARNING
IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT
CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT WITH
THE GLASS DOOR OPENED OR REMOVED.
Assure that a continuous gas flow is at the burner before installing the door. When lit for the first time, the appliance will
emit an odor for a few hours. This is a normal temporary condition caused by the "burn-in" of paints and lubricants used in
the manufacturing process and will not occur again.
After extended periods of non-operation such as following a vacation or a warm weather season, the appliance may emit a
slight odor for a few hours. This is caused by dust particles in the heat exchanger burning off. In both cases, open a
window to sufficiently ventilate the room.
FOR YOUR SAFETY READ BEFORE LIGHTING:
A. This appliance is equipped with a pilot which must be lit by hand while following these instructions exactly.
B. Before operating smell all around the appliance area for gas and next to the floor because some gas is heavier than
air and will settle on the floor.
C. Use only your hand to turn the gas control knob. Never use tools. If the knob will not turn by hand, do not try to
repair it. Call a qualified service technician. Forced or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect
the appliance and replace any part of the control system and any gas control which has been under water.
WHAT TO DO IF YOU SMELL GAS:
‡ Immediately call your gas supplier from a
neighbor's phone. Follow the gas
supplier's instructions.
‡ If you cannot reach your gas supplier,
call the fire department.
‡ Turn off all gas to the appliance.
‡ Open windows.
‡ Do not try to light any appliance.
‡ Do not touch any electric switch; do not use any
phone in your building.
GAS KNOB
LIGHTING INSTRUCTIONS:
WARNING: The gas valve has an interlock device which will not allow the pilot burner to be lit until the thermo-
couple has cooled. Allow approximately 60 seconds for the thermocouple to cool.
When lighting and re-lighting, the gas knob cannot be turned from pilot to off unless the knob is depressed slightly.
1. Stop! Read the above safety information on this label.
2. Turn off all electric power to the appliance.
3. Turn the gas knob clockwise
to off.
4. Wait five (5) minutes to clear out any gas. If you smell gas including near the floor. Stop! Follow "B" in the
above safety information on this label. If you don't smell gas go the next step.
5. Turn gas knob counter-clockwise
to pilot.
6. Depress slightly and hold gas knob while lighting the pilot with the push button igniter. Keep knob depressed for one
minute, then release. If pilot does not continue to burn, repeat steps 3 through 5.
7. With pilot lit, depress and turn gas knob counter-clockwise
to on.
8. If equipped with remote on-off switch / thermostat, main burner may not come on when you turn valve to on. Remote
switch must be in the on position to ignite burner.
9. Turn on all electric power to the appliance.
TO TURN OFF GAS
1. Turn off all electric power to the appliance if service is to be performed.
2. Push in gas control knob slightly and turn clockwise
to off. Do not force.
TURN THE CONTROL VALVE TO THE OFF POSITION WHEN HEATER IS NOT IN USE.
47.2
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17
7.0 ADJUSTMENTS
7.1 PILOT BURNER ADJUSTMENT
Adjust the pilot screw to provide properly sized flame. Turn in a clockwise
direction to reduce the gas flow.
PILOT
BURNER
THERMOPILE
Inlet pressure can be checked by turning screw (A) counter-
clockwise until loosened and then placing pressure gauge
tubing over the test point. Gauge should read 7” (minimum 4.5”)
THERMOCOUPLE
water column for natural gas or 13” (11” minimum) water column for
propane. Check that main burner is operating on “HI”.
Outlet pressure can be checked the same as above using screw (B).
Gauge should read 3.5” water column for natural gas or 10” water column
for propane. Check that main burner is operating on “HI”.
AFTER TAKING PRESSURE READINGS, TIGHTEN SCREWS FIRMLY
TO SEAL. DO NOT OVER TORQUE. LEAK TEST.
L
O
I
O
P
T
I
P
I
L
39.3
7.2 VENTURI ADJUSTMENT
This appliance has an air shutter that has been factory set open according to the chart below:
Closing the air shutter will cause a more yellow flame, but can lead to carboning. Opening the air shutter will
cause a more blue flame, but can cause flame lifting from the burner ports. The flame may not appear yellow
immediately; allow 15 to 30 minutes for the final flame color to be established.
VENTURI
AIR SHUTTER ADJUSTMENT MUST ONLY BE DONE BY A QUALIFIED
INSTALLER!
AIR SHUTTER
OPENING
ORIFICE
GDI-30
NG
LP
1/4”
3/8”
49.2
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18
FLAME ADJUSTMENT KNOB
7.3 FLAME ADJUSTMENT
L
O
Turn counter-
clockwise to
decrease flame
Turn clockwise
to increase flame
height
I
P
I
L
P
I
L
height
7.4 FLAME CHARACTERISTICS
It’s important to periodically perform a visual check of the pilot and burner
flames. Compare them to the illustrations provided. If any flames appear
abnormal call a service person.
3/8” - 1/2”
FLAME MUST
ENVELOPE UPPER
3/8" TO 1/2" OF
THERMOCOUPLE &
THERMOPILE
54.2
8.0 MAINTENANCE
!
WARNING
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper
and dangerous operation. Verify proper operation after servicing. This fireplace and its venting system
should be inspected before use and at least annually by a qualified service person. The fireplace area must
be kept clear and free of combustible materials, gasoline or other flammable vapors and liquids. The flow of
combustion and ventilation air must not be obstructed.
1.
2.
3.
4.
5.
6.
In order to properly clean the burner and pilot assembly, remove the logs, rocks and/or glass to
expose both assemblies.
Keep the control compartment, media, burner, air shutter opening and the area surrounding the logs
clean by vacuuming or brushing, at least once a year.
Check to see that all burner ports are burning. Clean out any of the ports which may not be burning or
are not burning properly.
Check to see that the pilot flame is large enough to engulf the flame sensor and/or thermocouple /
thermopile as well as reaches the burner.
Replace the cleaned logs, rocks or glass. Failure to properly position the media may cause carboning
which can be distributed in the surrounding living area.
Check to see that the main burner ignites completely on all openings when turned on. A 5 to 10
second total light-up period is satisfactory. If ignition takes longer, consult your local authorized dealer /
distributor.
7.
8.
Check that the gasketing on the sides, top and bottom of the door is not broken or missing. Replace if
necessary.
If for any reason the vent air intake system is disassembled, re-install and re-seal per the instructions
provided for the initial installation.
40.1
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19
9.0 REPLACEMENTS
!
WARNING
FAILURE TO POSITION THE PARTS IN ACCORDANCE WITH THIS MANUAL OR FAILURE TO USE
ONLY PARTS SPECIFICALLY APPROVED WITH THIS APPLIANCE MAY RESULT IN PROPERTY
DAMAGE OR PERSONAL INJURY.
** THIS IS A FAST ACTING THERMOCOUPLE. IT IS AN INTEGRAL SAFETY COMPONENT. REPLACE ONLY WITH
A FAST ACTING THERMOCOUPLE SUPPLIED BY WOLF STEEL LTD.
Contact your dealer or the factory for questions concerning prices and policies on replacement parts. Normally
all parts can be ordered through your Authorized dealer / distributor.
FOR WARRANTY REPLACEMENT PARTS, A PHOTOCOPY OF THE ORIGINAL INVOICE WILL BE
REQUIRED TO HONOUR THE CLAIM.
When ordering replacement parts always give the following information:
•
•
•
•
•
Model & Serial Number of appliance
Installation date of appliance
Part number
Description of part
Finish
* IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED. FOR FURTHER INFORMATION, CONTACT YOUR
AUTHORIZED DEALER.
41.2
COMPONENTS
REF NO.
APPLIANCE
GZ552
DESCRIPTION
1
REPLACEMENT BLOWER
NATURAL GAS VALVE
PROPANE GAS VALVE
#43 NATURAL GAS BURNER ORIFICE
#54 PROPANE GAS BURNER ORIFICE
PIEZO IGNITER
2
W725-0035
W725-0026
W455-0019
W455-0003
W357-0001
W680-0004
W680-0005
W010-0801
W010-0800
W690-0002
W660-0009
W135-0378
W135-0381
W135-0382
W135-0380
W135-0383
W135-0379
GL-667
2
3
3
4
5
THERMOPILE
6
THERMOCOUPLE**
7
NATURAL GAS PILOT ASSEMBLY
PROPANE GAS PILOT ASSEMBLY
THERMAL SENSING SWITCH
BURNER ON/OFF SWITCH
REAR LOG
7
8*
9*
10
11
12
13
14
15
16
17*
18
19
19
20*
21*
22*
23*
24
LEFT MIDDLE LOG
RIGHT MIDDLE LOG
LEFT CROSSOVER LOG
MIDDLE CROSSOVER LOG
RIGHT CROSSOVER LOG
LOG SET
W361-0016
W010-1046
W455-0070
W455-0068
W385-0334
W562-0008
KB-35
GLOWING EMBERS
BURNER ASSEMBLY
NATURAL GAS PILOT INJECTOR
PROPANE GAS PILOT INJECTOR
NAPOLEON LOGO
GLASS GASKET
VARIABLE SPEED SWITCH
GLASS W/ GASKET
W010-1095
W010-1042
DOOR, GLASS & GASKET ASSEMBLY
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20
TERMINAL KITS
REF NO.
APPLIANCE
DESCRIPTION
25*
GDI-226
TERMINAL
VENT KITS
REF NO.
APPLIANCE
DESCRIPTION
1-2" & 1-3" DOUBLE PLY ALUMINUM LINER-INLET AND EXHAUST & 2-3" TO 2" REDUCER:
26*
26*
26*
GDI-2320KT
GDI-2325KT
GDI-2335KT
VENT KIT 20FT
VENT KIT 25FT
VENT KIT 35FT
2-3" DOUBLE PLY ALUMINUM LINER-INLET AND EXHAUST:
27*
27*
27*
GDI-320KT
GDI-325KT
GDI-335KT
VENT KIT 20FT
VENT KIT 25 FT
VENT KIT 35 FT
1
5
25
3
6**
2
19
7
16
18
10
12
11
4
14
15
13
24
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21
ACCESSORIES
REF NO.
1
APPLIANCE
GI-1LK
DESCRIPTION
BLACK UPPER & LOWER LOUVRES
1
GI-1LPB
GI-1LAB
GI-1LSS
GI-OIG
BLACK UPPER & POLISHED BRASS LOWER LOUVRES
BLACK UPPER & ANTIQUE BRASS LOWER LOUVRES
BLACK UPPER & BRUSHED STAINLESS STEEL LOWER LOUVRES
GOLD PLATED UPPER & LOWER LOUVRES
BLACK UPPER & LOWER INSET W/ POLISHED BRASS LOWER DOOR TRIM
GOLD PLATED UPPER & LOWER INSET
BAY FRONT COMPLETE WITH PULL SCREEN
BLACK LOUVRES
1
1
1
2
GI-OIK
2
GI-OIG
3
GI30B-KT
GIB-1LK
GIB-1LPB
GIB-1LAB
GIB-1LSS
GIB-1LG
GIB-1OIK
GIB-1OIG
GI-900K6
GI-900B6
GI-900AB6
GI-900SS6
GI-909S6
GI-909K6
GI-909F6
GI-900K9
GI-900B9
GI-900AB9
GI-900SS9
GI-909S9
GI-909K9
GI-909F9
CISK
4
4
POLISHED BRASS LOWER LOUVRES
ANTIQUE BRASS LOWER LOUVRES
4
4
BRUSHED STAINLESS STEEL LOWER LOUVRES
GOLD PLATED LOWER LOUVRES
4
5
BLACK LOWER INSET
5
GOLD PLATED LOWER INSETS
6*
6*
6*
6*
6*
6*
6*
7*
7*
7*
7*
7*
7*
7*
8*
8*
8*
8*
8*
9*
10*
11*
12*
13*
13*
14
15*
16*
16*
17*
18*
18*
6" BLACK WITH MARQUIS TRIM
6" POLISHED BRASS WITH MARQUIS TRIM
6" ANTIQUE BRASS WITH MARQUIS TRIM
6" BRUSHED STAINLESS STEEL BLACK TRIM
6" PORCELAIN ALMOND WITH MARQUIS TRIM
6" PORCELAIN BLACK WITH MARQUIS TRIM
6" PORCELAIN GREEN WITH MARQUIS TRIM
9" BLACK WITH MARQUIS TRIM
9" POLISHED BRASS WITH MARQUIS TRIM
9" ANTIQUE BRASS WITH MARQUIS TRIM
9" BRUSHED STAINLESS STEEL WITH BLACK TRIM
9" PORCELAIN ALMOND WITH MARQUIS TRIM
9" PORCELAIN BLACK WITH MARQUIS TRIM
9" PORCELAIN GREEN WITH MARQUIS TRIM
CAST SURROUND PAINTED BLACK
CISKK
CAST SURROUND PORCELAIN ENAMEL BLACK
CAST SURROUND PORCELAIN ENAMEL MAJOLICA BROWN
CAST SURROUND PORCELAIN ENAMEL MAJOLICA BLUE
CAST SURROUND PORCELAIN ENAMEL MAJOLICA GREEN
MILLIVOLT THERMOSTAT
CISKN
CISKB
CISKF
W690-0001
W660-0011B
GD-660
REMOTE CONTROL - ADVANTAGE PLUS
REMOTE WALL SWITCH WITH 20" WIRE
TIMER, BATTERY OPERATED
W660-0026
ANI-K
ANDIRONS - BLACK
ANI-G
ANDIRONS - GOLD PLATED
GI-798KT
GI-910K
GI-942K
GI-942B
GI-RB
DECORATIVE BRICK PANELS
6" BEVELLED FLASHING - BLACK
TRIM FOR BEVELLED FLASHING - BLACK
TRIM FOR BEVELLED FLASHING - POLISHED BRASS
RISER BOX - PAINTED BLACK
W175-0218
W175-0216
CONVERSION KIT - LP-NG
CONVERSION KIT - NG-LP
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22
14
3
4
1
4
4
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23
10.0 TROUBLE SHOOTING
!
WARNING
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,
WITH THE GLASS DOOR OPEN OR REMOVED.
SYMPTOM
PROBLEM
TEST SOLUTION
Main burner goes out; pilot
stays on.
Pilot flame is not large
enough or not engulfing the
thermopile.
-
-
Turn up the pilot flame.
Replace pilot assembly.
Thermopile shorting.
-
-
Clean thermopile connection tot he valve. Reconnect.
Replace thermopile / valve.
Remote wall switch wire is too
long; too much resistance in
the system.
-
Shorten wire to connect length or wire gauge.
Faulty thermostat or switch.
-
Replace.
Main burner goes out; pilot
goes out.
Refer to “MAIN BURNER GOES OUT; PILOT STAYS ON”
Vent is blocked
-
-
Check for vent blockage.
Vent is re-circulating
Check joint seals and installation
Flexible vent has become
disconnected from appliance.
-
-
Re-attach to appliance.
Cap was not replaced.
Pilot goes out when the
gas knob is released.
The gas valve has an
interlock device which
will not allow the pilot
burner to be lit until
the thermocouple
has cooled. Allow
approximately 60
seconds for the
thermocouple to cool.
System is not correctly
purged.
-
Purge the gas line.
Out of propane gas.
-
-
Fill the tank.
Pilot flame is not large
enough.
Turn up the pilot flame.
Pilot flame is not engulfing the
thermocouple
-
Gently twist the pilot head to improve the flame pattern
around the thermocouple.
Thermocouple shorting / faulty.
-
-
-
-
Loosen and tighten thermocouple.
Clean thermocouple and valve connection.
Replace thermocouple.
Replace valve.
Faulty valve.
-
-
Replace.
Pilot burning; no gas to
main burner; gas knob
is on ‘HI’; wall switch /
thermostat is on.
Thermostat or switch is
defective
Connect a jumper wire across the wall switch terminals;
if main burner lights, replace switch / thermostat.
Wall switch wiring is defective.
-
Disconnect the switch wires & connect a jumper wire
across terminals 1 & 3; if the main burner lights, check
the wires for defects and/or replace wires.
Main burner orifice is plugged.
Faulty valve.
-
-
Remove stoppage in orifice.
Replace.
Pilot will not light.
No spark at pilot burner.
-
-
Check if pilot can be lit by a match.
Check that the wire is connected to the push button
igniter.
PILOT
BURNER
THERMOPILE
-
-
Check if the push button igniter needs tightening.
Replace the wire if the wire insulation is broken or
frayed.
THERMOCOUPLE
-
Replace the electrode if the ceramic insulator is cracked
or broken.
-
-
-
Replace the push button ignitor
Out of propane gas.
Fill the tank.
Spark gap is incorrect.
Spark gap should be 0.150” to 0.175” (5/32” to 11/64”
approx.) from the electrode tip and the pilot burner. To
ensure proper electrode location, tighten securing nut
(finger tight plus 1/4 turn).
No gas at the pilot burner.
-
-
-
-
Check that the manual valve is turned on.
Check the pilot orifice for blockage.
Replace the valve.
Call the gas distributor.
42.3
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24
SYMPTOM
PROBLEM
TEST SOLUTION
Pilot goes out while
standing; Main burner is in
‘OFF’ position.
Gas piping is undersized.
-
-
Turn on all gas appliances and see if pilot flame flutters,
diminishes or extinguishes, especially when main burner
ignites. Monitor appliance supply working pressure.
Check if supply piping size is to code. Correct all
undersized piping.
Flames are consistently
too large or too small.
Carboning occurs.
Unit is over-fired or underfired.
-
-
Check pressure readings:
Inlet pressure can be checked by turning screw (A)
counter-clockwise 2 or 3 turns and then placing pressure
gauge tubing over the test point. Gauge should read
7” (minimum 4.5”) water column for natural gas or 13”
(minimum 11”) water column for propane. Check that
main burner is operating on ‘HI’.
A
B
-
-
Outlet pressure can be checked the same as above
using screw (B). Gauge should read 3.5” water column
for natural gas or 10” water column for propane. Check
that main burner is operating on ‘HI’.
AFTER TAKING PRESSURE READINGS, BE SURE TO
TURN SCREWS CLOCKWISE FIRMLY TO RESEAL.
DO NOT OVER TORQUE.
L
O
I
O
P
I
T
P
I
L
-
-
-
Leak test with a soap and water solution.
Flames are very aggressive.
Door is ajar.
Tighten screws holding door in place.
Main burner flame is a
blue, lazy, transparent
flame.
Blockage in vent.
Remove blockage. In really cold conditions, ice buildup
may occur on the terminal and should be removed as
required.
Incorrect installation.
-
-
Refer to Figure 31 to ensure correct location of storm
collars.
Carbon is being
Air shutter has become
blocked.
Ensure air shutter opening is free of lint or other
obstructions.
deposited on glass, logs
or combustion chamber
surfaces.
Flame is impinging on the logs
or combustion chamber.
-
-
-
Check that the logs are correctly positioned.
Open air shutter to increase the primary air.
Check the input rate: check the manifold pressure and
orifice size as specified by the rating plate values.
Check that the door gasketing is not broken or missing
and that the seal is tight.
Check that both vent liners are free of holes and well
sealed at all joints.
Check that minimum rise per foot has been adhered to
for any horizontal venting.
-
-
-
White / grey film forms.
Sulphur from fuel is being
deposited on glass, logs or
combustion chamber surfaces.
-
Clean the glass with a recommended gas appliance
glass cleaner.
DO NOT CLEAN GLASS WHEN HOT.
If deposits are not cleaned off regularly, the glass may
become permanently marked.
-
-
Exhaust fumes smelled in
room, headaches.
Appliance is spilling.
-
-
-
-
-
-
Ensure exhaust bracket gasket seal.
Check door seal and relief flap seal.
Check for chimney blockage.
Check that chimney is installed to building code.
Room is in negative pressure; increase fresh air supply.
Check cap gasket on the flue pipe assembly.
Remote wall switch is in
’OFF’ position; main burner
comes on when gas knob
is turned to ‘ON’ position.
Wall switch is mounted upside
down.
-
-
-
-
Reverse.
Remote wall switch is
grounding.
Replace.
Remote wall switch wire is
grounding.
Check for ground (short); repair ground or replace wire.
Faulty valve.
Replace.
42.3_2
W415-0806 / 06.28.09
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25
11.0 SERVICE HISTORY
43.1
W415-0806 / 06.28.09
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26
12.0 NOTES
44.1
W415-0806 / 06.28.09
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