NETGEAR Network Router RH340 User Manual

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Your Network Checklist  
Configuring TCP/IP Properties  
The Model RH340 router uses the Internet Protocol (IP). The IP  
configuration has the following requirements:  
NETGEAR recommends that you leave the TCP/IP setup parameters  
at their factory default settings unless you have a specific reason to  
change them. With the default settings, your PC is configured to  
obtain its TCP/IP configuration information automatically from a  
DHCP server on the local network. The Model RH340 router is  
shipped preconfigured as a DHCP server and will assign the TCP/IP  
configuration information described in the following section.  
All PCs must have Transmission Control Protocol/Internet  
Protocol (TCP/IP) manually installed and selected as the  
networking protocol.  
All PCs and the router must be assigned IP addresses. The  
router’s DHCP function automatically assigns these for you, but  
your PCs must be set to “Obtain an IP address automatically” in  
the Network Control Panel.  
You must also be certain that your PC is set to “Obtain an IP address  
automatically” in the Network Control Panel.  
To confirm that the IP address will be automatically obtained:  
1. Click on Start from the Windows toolbar.  
2. Select Settings.  
Be certain to check that “Obtain an IP address automatically” is  
selected within the TCP/IP Properties in the Network Control  
Panel. Refer to “Configuring TCP/IP Properties,” in the next  
column, to confirm these settings.  
3. Select Control Panel.  
ISP Checklist  
4. Select Network.  
If you are obtaining an ISDN account with an Internet service  
provider (ISP), order a single-user account that provides a single  
dynamic IP address unless you have a need for registered IP  
addresses. Make sure you receive the following information from your  
ISP:  
5. Select the Configuration tab.  
6. Within the Configuration window, select TCP/IP from the list  
of network components shown.  
If you have several TCP/IP entries in this window, choose the one  
associated with your Ethernet adapter.  
Login name  
Password  
Dial-up phone number of the ISP  
DNS server IP address(es) of the ISP  
7. Click on Properties.  
The TCP/IP menu opens.  
8. Select the IP Address tab.  
In addition, you should ask your ISP these questions:  
9. Select “Obtain an IP address automatically,” as illustrated  
below.  
Will your IP address be dynamically assigned?  
Will your DNS server address be dynamically assigned?  
If not, you will need to enter it in FirstGear’s Advanced Options.  
Does your ISP support the Multilink Protocol?  
If you intend to connect both ISDN B channels simultaneously  
for a 128 Kbps connection, your ISP must support the Multilink  
Protocol.  
Configuring TCP/IP  
Configuring Windows 95 or Windows 98 for IP  
Networking  
All PCs must have an Ethernet network adapter card installed and  
must have the TCP/IP networking protocol installed and configured.  
TCP/IP installation may need to be done manually as described here.  
To configure Microsoft® Windows 95 or Windows 98 for IP  
networking:  
10. Click on OK.  
1. Click on Start from the Windows toolbar.  
2. Select Settings.  
To obtain the configuration information from the router:  
1. Turn on the router. Be sure the router has been on for at least  
one minute before continuing to step 2.  
3. Select Control Panel.  
4. Select Network.  
2. Reboot each PC on your network.  
In the list of installed components, you must have Client for  
Microsoft Networks, your Ethernet adapter, and TCP/IP.  
Verifying TCP/IP Properties  
After your PC has been configured and rebooted, you can check the  
TCP/IP configuration using the Windows utility winipcfg.exe (for  
Windows NT® systems, use ipconfig.exe). From the Start button, open  
the Run window, type winipcfg at the prompt, and click on OK. In the  
winipcfg display window, select your Ethernet adapter from the  
drop-down menu, and verify the following information:  
Note: It is not necessary to remove any other network  
components shown in the Network window in order to  
install the adapter, TCP/IP, or Client for Microsoft  
Networks.  
If you need the adapter:  
The IP address should be between 192.168.0.2 and  
192.168.0.31.  
a. Click on the Add button.  
b. Select Adapter, and then click on Add again.  
The subnet mask should be 255.255.255.0.  
The default gateway should be 192.168.0.1.  
c. Select the manufacturer and model of your Ethernet  
adapter, and click on OK.  
Click on More Info, and verify the following:  
The DNS server should be 192.168.0.1.  
If you need TCP/IP:  
a. Click on the Add button.  
b. Select Protocol, and then click on Add again.  
c. Select Microsoft.  
d. Select TCP/IP, and click on OK.  
If you need Client for Microsoft Networks:  
a. Click on the Add button.  
b. Select Client, and then click on Add again.  
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3. Click on Next.  
The Configuration Wizard ISDN Test window opens, as  
illustrated below.  
Installing FirstGear  
To configure your router, use the FirstGearconfiguration software  
provided on the RH340 Resources CD.  
Note: Be sure the router is connected and has been  
powered on for at least one minute before launching  
FirstGear.  
To install FirstGear:  
1. Insert the NETGEAR RH340 Resources CD into the CD  
drive of your PC, and run the Setup program.  
a. Click on Start from the Windows toolbar.  
b. Click on Run.  
c. Click on Browse.  
d. Click on the CD drive.  
e. Select Setup.exe.  
4. Click on the ISDN Test button.  
The ISDN test begins. If the test is successful, the NETGEAR  
message window opens, informing you the test was successful.  
f. Click on OK.  
The Setup window opens, which loads the FirstGear  
program to your hard drive.  
5. Click on OK.  
If the ISDN test fails, trace information will be displayed to help  
in troubleshooting. If so, refer to the “Troubleshooting” section  
in this guide, recheck your ISDN setup information and the  
physical connection, and then enter the correct ISDN  
information. If the test continues to fail, refer to the  
“Troubleshooting” section in the Reference Guide for the Model  
RH340 Internet Access ISDN Router. After you enter the correct  
information and the test is successful, the “test successful”  
message screen opens.  
The Welcome Window opens.  
2. Click on Next.  
The Choose Destination Location window opens.  
3. Click on Next to install the FirstGear program in the  
Program Files folder. If you want to have the program placed  
elsewhere, click on Browse to find an alternate location for  
the software, and then click on Next.  
The Select Program Folder window opens.  
6. Click on OK.  
4. Be sure that “FirstGear for RH340” is shown in the Program  
Folders entry field (the default name), or select a folder from  
the Existing Folders list.  
The Configuration Wizard ISP Information window opens, as  
illustrated below.  
Or  
You can type in a unique name for the folder. Verify that the  
information on the screen is correct.  
5. Click on Next.  
The Setup Complete window opens.  
6. Click on Finish.  
FirstGear is now installed on your PC, and a FirstGear shortcut  
icon now appears on the desktop of your PC.  
You are now ready to launch FirstGear.  
Launching FirstGear  
To launch FirstGear:  
1. Double-click on the FirstGear icon on your desktop.  
7. Enter your ISP account information.  
The Configuration Wizard ISDN Line Information -North  
America window opens, as illustrated below.  
Note: Be sure to enter the ISP’s phone number as you  
would dial it from your location (for example, 1 + area  
code and the seven digit number only if it is not a local  
call).  
8. Click on Next.  
The Configuration Wizard ISP Test window opens, as illustrated  
below.  
2. Enter your ISDN information.  
Be sure to enter your directory numbers in the local format (for  
example, 5551111). Do not enter the area code unless it is  
required for local dialing.  
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9. Click on ISP Test.  
After about five minutes of inactivity, the router will disconnect the  
call. Upon further browser activity, the router will redial  
automatically.  
If the ISP test fails, recheck your ISP account information. Trace  
information will be displayed to help in troubleshooting. If so,  
refer to the “Troubleshooting” section on this page. If the test  
continues to fail, refer to the “Troubleshooting” section in the  
Reference Guide for the Model RH340 Internet Access ISDN  
Router. After you enter the correct information and the test is  
successful, the NETGEAR message screen opens.  
Additional applications information can be found in the Applications  
folder on the RH340 Resources CD and on the NETGEAR Web site at  
10. Click on Yes when the FirstGear window opens, signifying  
that the test was successful.  
Troubleshooting  
If the test is successful, the Configuration Window Complete  
window opens, as illustrated below.  
If FirstGear cannot find your router:  
Check the Ethernet connection between your PC and router. The  
link LED on your Ethernet card and the corresponding port LED  
on the router should be on.  
You are now configured for basic Internet functions (such as Web  
access).  
11. Click on Exit, or click on Set Advanced Config Options, as  
illustrated below, for additional configuration features.  
Be sure that the router has been on for at least one minute before  
starting FirstGear.  
If the ISDN connection test fails:  
Check that you entered the directory numbers in a correct format  
for dialing locally. Do not enter the area code unless it is required  
for local dialing.  
Recheck your directory numbers, SPIDs, and switch type.  
If your switch is running the National ISDN (NI-1) protocol,  
select “National ISDN” rather than the switch model  
(Nortel, AT&T).  
If the ISP connection test fails:  
Check that you entered the phone number in the correct format  
for dialing locally. Do not enter the area code unless it is required  
for local dialing.  
Note: In some areas, you must dial a local ISDN data call  
using 1+ area code or you will receive a 56K connection  
instead of a 64K connection.  
The Advanced Options window, illustrated below, provides the  
configuration for the following procedures:  
Using a fixed DNS address  
If the router does not place a call when you launch your browser:  
Specifying a PC as a local server or game host  
Selecting Multilink options  
Check that your PC has the router configured as its default  
gateway. Verify the gateway address as described in the section  
Verifying TCP/IP Properties.”  
Changing the idle timeout  
Specifying DOVBS operation  
If your PC launches Windows Dial-up Networking, you will need  
to change the Internet connection parameters. Access the Internet  
Control Panel. Select the Connection tab. Depending on your  
version of Dial-Up Networking, you will need to either:  
a. Clear the check box labeled “Connect to the Internet  
as needed.”  
Or  
b. Select “Connect to the Internet using a local  
area network.”  
If your router connects, but you are unable to load any pages from the  
Internet:  
Check that your PC has at least one DNS server address  
configured. A DNS server is a host on the Internet that translates  
Internet names (for example, a World Wide Web address) to  
numeric IP addresses. Typically, your ISP will provide the  
addresses of one or two DNS servers for your use. Following the  
procedure described in the section “Verifying TCP/IP  
For detailed information about the data to be entered in each FirstGear  
screen, click on the Help button at the bottom of the screen. Your  
Model RH340 router is now fully configured to provide Internet  
access for your network.  
Properties,” verify that a DNS server address is present.  
More detailed troubleshooting information can be found in the  
“Troubleshooting” chapter in the Reference Guide for the Model  
RH340 Internet Access ISDN Router included on the RH340  
Resources CD. Additional applications information can be found in  
the Applications folder on the RH340 Resources CD and on the  
NETGEAR Web site at www.NETGEAR.com.  
Accessing The Internet  
When your router and PCs are configured correctly, your router will  
place a call to your ISP automatically whenever an application  
requires access to the Internet. The router will also disconnect from  
the ISP when the connection has been idle for approximately five  
minutes. It is not necessary for you to run a dialer application such as  
Dial-Up Networking to connect, log in, or disconnect. These functions  
will be performed by the router as needed.  
To access the Internet, launch  
a
browser application such as  
Microsoft’s Internet Explorer or Netscape’s Navigator. You should see  
the router’s B1 LED illuminate, indicating that a call is being placed.  
Soon the LAN activity LED will begin to flicker, indicating  
communication between your router and your ISP. The browser  
should then begin to display a page. This process may take up to one  
minute.  
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© 2000 by NETGEAR, Inc. All rights reserved.  
Trademarks  
NETGEAR™ is a trademark of Netgear, Inc. Windows® is a registered trademark of Microsoft Corporation. Other brand and product names are  
trademarks or registered trademarks of their respective holders. Information is subject to change without notice. All rights reserved.  
Statement of Conditions  
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products  
described in this document without notice.  
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.  
Certificate of the Manufacturer/Importer  
It is hereby certified that the Model RH340 Internet Access ISDN Router has been suppressed in accordance with the conditions set out in the  
BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in accordance with the  
regulations may, however, be subject to certain restrictions. Please refer to the notes in the operating instructions.  
Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right  
to test the series for compliance with the regulations.  
VCCI-2 Statement  
This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to  
the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at  
preventing radio interference in such residential areas.  
When used near a radio or TV receiver, it may become the cause of radio interference.  
Read instructions for correct handling.  
Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice  
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:  
This device may not cause harmful interference.  
This device must accept any interference received, including interference that may cause undesired operation.  
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,  
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Part 68 Compliance Statement  
This equipment complies with Part 68 of FCC Rules. All direct connections to telephone network lines must be made using standard plugs and  
jacks compliant with FCC Part 68.  
EN 55 022 Declaration of Conformance  
This is to certify that the Model RH340 Internet Access ISDN Router is shielded against the generation of radio interference in accordance with  
the application of Council Directive 89/336/EEC, Article 4a. Conformity is declared by the application of EN 55 022 Class B (CISPR 22).  
Bestätigung des Herstellers/Importeurs  
Es wird hiermit bestätigt, daß das Model RH340 Internet Access ISDN Router gemäß der im BMPT-AmtsblVfg 243/1991 und Vfg 46/1992  
aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger  
Geräte (z.B. Testsender) kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung.  
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt gebracht wurde und es ist  
berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.  
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