NEC Telephone AT 35 User Manual

Caller ID Handsfree Business Telephone  
AT-35  
USER GUIDE  
DISCLAIMER  
The material contained herein is subject to change without prior  
notice at the sole discretion of NEC Business Solutions Ltd.  
NEC Business Solutions Ltd.  
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IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions  
should always be followed to reduce the risk of fire, electric shock,  
and injury to persons, by doing the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Do not use this product near water, for example, near a bathtub, wash  
bowl, kitchen sink, or laundry tub, in a wet basement, or near a  
swimming pool.  
4. Do not place this product on an unstable cart, stand, or table. The  
product may fall, causing serious damage to the product.  
5. Slots and openings in the cabinet and the back or bottom are provided  
for ventilation. To protect it from overheating, these openings must not  
be blocked or covered. The openings should never be blocked by  
placing the product on a bed, sofa, rug, or other similar surface. This  
product should never be placed near or over a radiator or heat register.  
This product should not be placed in a built-in installation unless proper  
ventilation is provided.  
6. Never push objects of any kind into this product through cabinet slots as  
they may touch dangerous voltage points or short out parts that could  
result in a risk of fire, electric shock, or damage to the product itself.  
Never spill liquid of any kind on the product.  
7. To reduce the risk of electric shock, do not disassemble this product.  
The product should be taken to a qualified service agent if service or  
repair work is required. Opening or removing covers may expose you to  
dangerous voltages or other risks. Incorrect reassembly can cause  
electric shock when the product is subsequently used.  
8. Avoid using a telephone during an electrical storm. There may be a  
remote risk of electric shock from lightning.  
9. Do not use the telephone to report a gas leak in the vicinity of the leak.  
10. Please keep this unit away from equipment that uses radio waves or  
microwaves, (e.g. a portable radio or microwave oven). These may  
cause improper operation.  
11. The maximum level setting for the Receive Volume Control should  
only be used by hearing impaired individuals, otherwise hearing  
damage may occur.  
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LOCATION OF CONTROLS  
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LOCATION OF CONTROLS  
1. Visual Ring Indicator/  
12. HOLD Key  
Enables you to put your call on  
Message Waiting Lamp  
Flashes to indicate an incoming  
call. May also indicate messages  
have been received on some  
PBX systems.  
hold.  
13. VOLUME Key  
Adjust the volume of the built-in  
speaker.  
2. LCD Display  
14. IN USE LED  
Used to indicate the telephone is  
in use.  
3. SET TIME / PBX DIAL Key  
Used to enter clock setting mode  
and for Dialling behind a PBX.  
15. NEW CALL LED  
Used to indicate the CLI number  
displayed on the LCD is a new  
call.  
4. Multi-function Key  
Provides the SEARCH, DELETE,  
UP and DOWN keys for Memory  
Dialling and reviewing Caller ID.  
16. Speaker  
5. 10 One-Touch Keys  
10 One-Touch dial memory keys  
for fast redialling of numbers  
stored in the memory.  
Enables you to monitor your call  
and to listen to the other party  
when using the speakerphone  
feature.  
6. REDIAL Key  
Used for redialling the last  
number you dialled.  
17. Microphone  
Picks up your voice when using  
the Speakerphone feature.  
7. FLASH Key  
18. Handset Volume Control  
Adjusts the volume of the  
handset.  
Used to disconnect the line and  
retrieve it, or to access special  
network functions.  
19. Line Socket  
8. PAUSE Key  
Used to connect with your local  
telephone network.  
Used to provide the pause digit  
required by many PBX systems.  
20. Data Socket  
9. MUTE Key  
Used for the parallel connection  
of other analogue devices.  
21. Battery Compartment  
Requires 3 AA batteries.  
Temporally switches off the  
handset and speakerphone  
microphone.  
10. SPEAKER Key  
Enables you to make or answer a  
call, converse and hang-up  
without lifting the handset.  
11. Dial Keys  
22. Handset Socket  
23. Dialling Mode Switch  
Sets the dialling mode of the  
telephone (DTMF or DP).  
24. Ringing Volume Switch  
Sets the volume of the ringer.  
Dial keys on telephone keypad,  
including ½ and #.  
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INSTALLATION  
Package Contents  
Handset  
Handset Curly  
Cord  
Telephone Base  
This User’s Guide  
Telephone Line Cord  
Wall-Mount Screws  
and Anchors  
Three AA Batteries  
(For initial operation test)  
Installing the Batteries  
Install three high quality AA size Alkaline (LR6) or Manganese (R6,UM-3)  
batteries. We recommend the use of Alkaline batteries.  
Battery life: - approx. ten (10) months using Alkaline batteries.  
- approx. five (5) months using Manganese batteries.  
Battery life may depend on operating conditions and ambient temperature.  
Three batteries are supplied for initial operation and testing. Please  
replace these for new batteries for continued operation.  
1. Loosen the screw on the battery compartment cover.  
2. Open the battery compartment cover.  
3. Insert three 1.5v AA batteries.  
4. Close the compartment cover and secure the screw.  
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INSTALLATION  
IMPORTANT:  
Disconnect telephone line cord before removing battery cover to  
replace the batteries. Battery cover must be in place at all other times.  
Replace all batteries every six (6) months.  
When the low battery indicator appears on the LCD, replace all  
batteries immediately.  
To retain information stored in memory, replace batteries within one (1)  
minute.  
Use only new batteries of the specified size and type.  
Never mix new and old batteries.  
Use of alkaline batteries is recommended.  
Do not use nickel-cadmium batteries.  
Battery Safety Precautions:  
For your safety, please observe these precautions:  
Do not recharge, disassemble, mutilate, wet or incinerate batteries.  
Keep batteries out of reach of children.  
Use batteries of the same type; do not mix different type of batteries.  
Remove dead batteries from the telephone set immediately.  
Connecting the Telephone  
1. Connect one end of the handset cord with the short cord to the handset  
jack, connect the other end with the long cord to the HANDSET socket  
on the rear of the telephone.  
2. Fit one end of the line cord to the LINE socket on the rear of telephone  
and the other end to your telephone network outlet.  
3. Lay the handset cord in the groove on the bottom of the telephone.  
For best speakerphone performance, avoid the following:  
Areas with high background noise. (The microphone might pick up  
these sounds and prevent the speakerphone from going into receiving  
mode when you finish talking.)  
Surfaces affected by vibration.  
Recessed areas such as in a corner, inside a cupboard, or next to a  
cabinet, which can generate an echo effect.  
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INSTALLATION  
Connecting an Additional Device  
An additional analogue device, such as an answering machine, facsimile  
machine or PC modem can be connected in parallel with this telephone.  
Connect one end of the line cord to the DATA socket on the rear of the  
telephone and the other end to the LINE socket on the additional device.  
Wall Mounting  
This telephone set can be mounted on a wall with two screws (included).  
1. Mark off the correct positions for the screws, 83.5mm apart vertically  
opposed before drilling the wall as shown in Fig.1.  
2. Install the screws into the wall.  
3. Mount the telephone on the wall so that the screw heads insert into the  
slots on the underside of the telephone set as shown in Fig.2.  
Screws  
If you wish to temporarily place the handset  
down during a conversation, hook the  
handset onto the top of the telephone set as  
shown in Fig.3.  
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INITIAL SETUP  
Selecting the Dialling Mode  
Set the dialling mode switch to either DP (Pulse) or MF (Tone) to select the  
signalling type. The correct mode depends on the requirements of the  
PBX to which the telephone is connected.  
Setting the LCD Contrast  
There are 5 display contrast settings.  
1. Ensure the phone is idle.  
2. Press VOLUME repeatedly to  
set the desired LCD contrast.  
Selecting the Ringing Volume  
Select from three ringing volume levels using the Ringing Volume Switch,  
L (low), M (mid), or H (high).  
Selecting the Ringing Tone  
There are 3 ringing tones to choose from – low, mid and high pitch.  
1. Ensure the phone is idle.  
2. Dial ¿ 1 ¿.  
3. Dial 1 (low), 2 (mid) or 3 (high). (Default setting is 1.)  
4. Dial #.  
The selected ringing tone will play for approximately 2 seconds.  
Setting the Clock  
This telephone is equipped with a 24 hour clock. The clock is shown on  
the display while the phone is idle. To set the clock, follow the steps below.  
1. Ensure the phone is idle.  
2. Hold the SET TIME button for approx. 2 seconds until the year appears  
flashing on the display.  
3. Advance up or down to the correct year by pressing the  
or  
keys.  
4. Press the SET TIME button to set the year and advance to the Month.  
5. Repeat this process to set the Month, Date, Hour and Minute.  
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INITIAL SETUP  
Setting the Flash Time  
The correct hookflash timing depends on the requirements of the PBX to  
which the telephone is connected.  
1. Ensure the phone is idle.  
2. Dial ¿ 4 1 ¿.  
3. Dial 00 to 06 to select from the following list of hookflash timings.  
00: 95ms  
01: 100ms (Default)  
02: 120ms  
03: 180ms  
04: 270ms  
05: 300ms  
06: 600ms  
4. Dial #.  
Setting the PBX DIAL Code  
When installed as a PBX extension, a trunk access code is often required  
to precede external numbers that are dialled. The PBX DIAL key can  
automatically insert the PBX trunk access code at the front of a dialled  
number, when dialling from a One-Touch key, the IN List (Caller ID), or  
when Preview Dialling.  
The PBX trunk access code may differ from site to site, according to how  
the PBX is configured. To set the PBX DIAL code, follow the steps below.  
To change the PBX DIAL code:  
1. Ensure the phone is idle.  
2. Dial ¿ 0 ¿.  
3. Dial the PBX trunk access code 0 to 9. (Default=not assigned.)  
4. Dial #.  
To clear the PBX DIAL code:  
1. Ensure the phone is idle.  
2. Dial ¿ 0 ¿ #.  
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BASIC OPERATION  
Making a Call using the Handset  
1. Pick up the handset and wait for dial tone.  
2. Dial the number you require.  
3. Replace the handset when you finish the call.  
Or, to preview the dialled number:  
1. Dial the number you require (while on-hook).  
2. You may press the DELETE key to erase dialled digits one at a time.  
3. When you have finished dialling, pick up the handset.  
4. Replace the handset when you have finished the call.  
Ö
Adjust the volume if needed using the Handset Volume Control Switch.  
Making a Call using Speakerphone  
By using the SPEAKER key, you can make and receive calls without  
picking up the handset. The speakerphone works in similar way to a  
two-way radio; both parties cannot talk at the same time.  
1. Press the SPEAKER key and wait for dial tone.  
2. Dial the number you require.  
3. Once answered, converse in the normal way. Be sure to speak clearly  
toward the microphone (located under the front edge of the phone).  
4. To end the call, press the SPEAKER key.  
Or, to preview the dialled number:  
1. Dial the number you require (while on-hook).  
2. You may press the DELETE key to erase dialled digits one at a time.  
3. When you have finished dialling, press the SPEAKER key.  
4. Once answered, converse in the normal way. Be sure to speak clearly  
toward the microphone (located under the front edge of the phone).  
5. To end the call, press the SPEAKER key.  
Ö Adjust the speaker volume if needed by pressing the VOLUME key.  
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BASIC OPERATION  
Receiving a Call using the Handset  
1. Pick up the handset when the phone rings.  
2. Converse with your caller.  
3. Replace the handset when you finish the call.  
Ö Adjust the volume if needed using the Handset Volume Control Switch.  
Receiving a Call using Speakerphone  
1. Press the SPEAKER key when the phone rings.  
2. Converse with your caller.  
3. To end the call, press the SPEAKER key.  
Ö Adjust the speaker volume if needed by pressing the VOLUME key.  
Switching between Handset and Speakerphone  
You can switch between speakerphone and handset while dialling a  
number, waiting for answer, or at anytime during a call.  
To change from Handset to Speakerphone:  
1. Press the SPEAKER Key.  
2. Replace the handset.  
To change from Speakerphone to Handset.  
1. Pick up the handset.  
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FEATURES  
FLASH Key  
The FLASH key works the same as the hook switch of the phone. When  
the FLASH key is pressed during a conversation, it may terminate the call  
or place the call on hold and you will hear dial tone allowing you to dial the  
next phone number. The FLASH key may also provide access to special  
facilities such as call waiting and conference calls. Actual operation will  
depend on the specific PBX to which you are connected.  
To activate, press the FLASH key.  
PAUSE Key  
The PAUSE key is used to insert a 3.6 second pause between digits during  
dialling. For automatic dialling (One-Touch Dial / Redial), the pause may  
be needed in the dialling sequence to wait for the sound of a dial tone or a  
computer tone (such as computer activated operations like banking and  
voice mail). A pause can be programmed into any memory location.  
To activate, press the PAUSE key when required during dialling.  
You may press the PAUSE key multiple times for a longer pause.  
Last Number Redial  
The last telephone number dialled (up to 32 digits) can be redialled  
automatically by pressing the REDIAL key.  
1. Pick up the handset (or press the SPEAKER key).  
2. Press the REDIAL key.  
You can re-dial the same telephone number as many times as required.  
However, once you dial another number, the previous number is erased.  
(Only the last number you dial will be stored under the REDIAL key).  
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FEATURES  
Memory Redial  
The last 30 telephone numbers dialled (up to 21 digits each) are stored in  
the Outgoing Call Memory. To dial from the Outgoing Call Memory:  
1. Press the SEARCH key until the OUT icon is shown on the display.  
2. Advance up or down to the phone number you wish to dial by pressing  
the  
or  
keys.  
3. When the desired phone number is displayed, press the PBX DIAL key,  
SPEAKER key, or lift the handset. Dialling starts automatically.  
4. Press the DELETE key to remove the displayed number from the list.  
Microphone Mute  
The MUTE key switches off the handset and Speakerphone microphones,  
so you can hear the other party, but they cannot hear you.  
To Mute the call so that the outside party cannot hear you:  
1. Press the MUTE key. The MUTE key LED will light up.  
To cancel Mute and resume normal conversation:  
1. Press the MUTE key. The MUTE LED will go out.  
Message Waiting Lamp  
Some PBX systems offer a visual message waiting system. The message  
waiting lamp is turned on when there is a message left for you and flashes  
while the phone is ringing to indicate an incoming call.  
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FEATURES  
Temporarily Switching Pulse to Tone Dialling  
If your telephone set is connected to a Pulse dialling mode network, this  
feature allows you to temporarily switch to Tone dialling to access Tone  
operated services; e.g. answering machines, telephone banking, etc.  
1. Dial the number of the service you wish to use and wait for answer.  
2. Dial ¿ to switch to Tone dialling.  
3. When you hang up, the phone automatically returns to Pulse dialling.  
Call Hold  
A call in progress may be placed on hold at the telephone by pressing the  
HOLD key. It may also be possible to place the call on hold at the PBX  
system by pressing the FLASH key. When the HOLD key is pressed, the  
call remains on the telephone, during which time both parties hear the hold  
melody until the call is retrieved.  
Selecting the Hold Melody:  
There are 2 different melodies for the HOLD function. To select the  
desired melody, follow the procedure below.  
1. Ensure the phone is idle.  
2. Dial ¿ 5 ¿.  
3. Dial 0 or 1 to select the desired melody. (Default = 0.)  
4. Dial #.  
Placing a Call on Hold:  
1. With a conversation in progress on the phone.  
2. Press the HOLD key.  
3. If using the handset, you may put the handset back in the cradle.  
4. To converse with the caller again, pick up the handset (or press the  
SPEAKER key).  
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FEATURES  
One-Touch Dialling  
This telephone set is equipped with 10 one-touch dial memory keys for  
programming your most frequently dialled telephone numbers. You can  
store up to 21 digits in each one-touch key. When using this telephone as  
a PBX extension, you may need to include a Trunk Access Code followed  
by a pause to gain an access to an outside line.  
Index Label:  
Surrounding the one-touch keys is an index label. When numbers are  
entered into the one-touch keys, remove the plastic cover and make a note  
against each key to remind you which number is stored in the memory.  
To Store a Number under a One-Touch Key:  
1. Ensure the phone is idle.  
2. Dial the number you want to store (up to 21 digits).  
This may include digits 0~9, ¿, # and Pause.  
3. Press and hold the one-touch key (1-10) for approx. 2 seconds, until  
you see “SAVE” shown on the display.  
To Change the Number under a One-Touch Key:  
You can change a stored number by simply following the storage procedure  
above. The new number will overwrite the previously stored number.  
To Dial the Number under a One-Touch Key:  
1. Press SPEAKER (or pick up the handset).  
2. Press the desired one-touch key.  
3. The stored number is automatically dialled out.  
To Preview the Number before Dialling:  
1. Press first the desired one-touch key. The stored number is displayed.  
2. Press SPEAKER, PBX DIAL, or pick up the handset.  
3. The stored number is automatically dialled out.  
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FEATURES  
Caller ID (CLI)  
This telephone set will display Caller ID (CLI) information received with  
incoming calls. The last 90 Caller ID numbers received are automatically  
stored in CLI memory (up to 21 digits each). The numbers stored in CLI  
memory may be reviewed, deleted, or dialled back if desired.  
When a new call received with CLI goes unanswered, the NEW CALL light  
will flash. The number of new (unanswered) calls received with CLI is  
indicated on the bottom row of the display. Note that the oldest call in the  
list occupies position 01 and new calls are stored at the end of the list.  
When CLI is restricted by the caller, “NO CLI” is displayed.  
For international and payphone calls, “OUT OF AREA” is displayed.  
Date and Time  
Stamp for CLI.  
Indicates viewing  
IN or OUT List.  
NEW  
The call was  
unanswered.  
Number of  
calls in list.  
REPEAT  
Call received  
more than one.  
Number of  
new calls.  
To Review the CLI Memory:  
1. Press the SEARCH key until the “IN” icon is shown on the display.  
2. Advance up or down to review received CLI numbers by pressing the  
or  
keys. To view the most recent NEW CALL, press the  
key.  
3. Press the DELETE key to remove the displayed number from the list.  
To Dial Back from the CLI Memory:  
1. Press the SEARCH key until the “IN” icon is shown on the display.  
2. Advance up or down to the phone number you wish to dial by pressing  
the  
or  
key.  
3. When the required phone number is displayed, press the PBX DIAL key,  
SPEAKER key, or lift the handset. The number is automatically dialled.  
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TROUBLESHOOTING  
Troubleshooting Guide  
Problem  
No dial tone /  
Will not dial out  
Solution  
Check that the hookswitch is not depressed.  
Check that the line cord is connected.  
Make sure the SPEAKER key LED is lit (if  
using speakerphone).  
Ensure that the Dialling Mode Switch is set to  
the correct position.  
Unplug the phone, wait 30 seconds, then plug  
the phone back in.  
Disconnect any additional devices connected  
to the DATA port.  
Ensure there are no other devices connected  
to the same line.  
Phone does not  
ring  
Cannot be heard by  
the other party  
Confirm phone cord and handset curly cord  
are securely plugged in.  
Make sure MUTE key LED is off.  
Make sure that a number has been correctly  
stored under the one-touch key.  
A row of “-“ indicates an empty one-touch key.  
Check that batteries are fitted and that they  
are in good condition.  
Cannot use  
one-touch dialling  
No display on LCD  
while phone is idle  
Care and Maintenance  
To keep your telephone set working well and looking good, follow these  
few simple guidelines.  
Avoid putting the telephone near heating appliances and devices that  
generate electrical noise.  
The telephone should not be exposed directly to sunlight or moisture.  
Avoid dropping the handset and other rough treatment.  
Clean the telephone using a soft cloth moistened with a mild cleaning  
solution. Remove all traces of the cleaner with a damp cloth.  
Never use cleaners containing alcohol, strong cleaners that may  
corrode plastic, or abrasive powders, as this may damage the finish.  
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SPECIFICATIONS  
Caller ID receiver  
FSK (type I) or DTMF  
CLI number with date and  
time stamp  
Caller ID information  
Caller ID review, delete, dial back  
Caller ID storage  
Yes  
90 (21 digits)  
30 (21 digits)  
Yes (32 digits)  
10 (21 digits each)  
Yes (24 hour)  
Yes  
Last number redial storage  
Last number redial key  
One-touch key memories  
Date and time display  
Call duration timer  
Music on hold with selectable tones  
DTMF and Decadic dialling  
Selectable hook flash timing  
Yes (2 melodies)  
Yes (DP/MF switch)  
95/100/120/180/300/600ms  
(default=100ms)  
Yes (3.6 sec)  
Yes (with LED indication)  
Yes  
Pause key  
Mute key (handset and handsfree)  
Message waiting lamp  
Visual ring indicator  
Yes  
In-use indication  
Yes  
New call indication  
Yes (LED and LCD)  
Yes  
Repeat call indication  
Speakerphone (Handsfree)  
Speakerphone receive volume control  
Handset receive volume control  
Adjustable ring volume  
Adjustable ring tone  
Yes (half duplex)  
Yes (8 levels)  
Yes (slide switch, 3 levels)  
Yes (3 levels)  
Yes (3 pitches)  
Yes  
Data port (parallel connection)  
Battery for memory backup  
Low battery indication  
3 x AA batteries  
Yes  
Automatic insertion of trunk access code  
Adjustable LCD contrast  
Wall mountable  
Yes (selectable 0~9)  
Yes (5 levels)  
Yes (in-built)  
Telephone line interface  
2-wire analogue centre pair  
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QUICK REFERENCE  
Feature Access Codes  
Operation: Dial Access Code + Option Code + #  
Feature  
Ring Tone  
Access Code  
Option Code  
1: Low Tone  
¿ 1 ¿  
2: Mid Tone (default)  
3: High Tone  
0: Tone 1 (default)  
1: Tone 2  
0~9  
(default = 0)  
Hold Tone  
¿ 5 ¿  
¿ 0 ¿  
¿ 41 ¿  
PBX Trunk Access Code  
Hook Flash Timing  
00: 95ms  
01: 100ms (default)  
02: 120ms  
03: 180ms  
04: 270ms  
05: 300ms  
06: 600ms  
Reset CLI Receiving  
Mode (FSK or DTMF)  
¿ ¿  
Mode set automatically  
upon first call with CLI  
Operations  
Feature  
LCD Contrast  
Operation  
Press VOLUME  
Press VOLUME  
Handset Volume  
Control Switch  
Press MUTE  
Telephone State  
Idle  
Handsfree Volume  
Handset Volume  
Off Hook Handsfree  
Mute Speakerphone  
Mute Handset  
Off Hook Handsfree  
Off Hook Handset  
Off Hook  
Press MUTE  
Place Call On Hold  
Retrieve Call From Hold  
Press HOLD  
Press SPEAKER  
On Hold  
NEC Business Solutions Ltd.  
NEC-9182  
Version 1.0  
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