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EXPRESS5800 LC1400 SERIES
User's Guide
Using Your NEC Versa 1
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Proprietary Notice and Liability Disclaimer
The information disclosed in this document, including all designs and related materials, is the valuable
property of NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter “NECCSD”) and/or its
licensors. NECCSD and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary
rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto,
except to the extent said rights are expressly granted to others.
The NECCSD product(s) discussed in this document are warranted in accordance with the terms of the
Warranty Statement accompanying each product. However, actual performance of each such product is
dependent upon factors such as system configuration, customer data, and operator control. Since
implementation by customers of each product may vary, the suitability of specific product configurations
and applications must be determined by the customer and is not warranted by NECCSD.
To allow for design and specification improvements, the information in this document is subject to change
at any time, without notice. Reproduction of this document or portions thereof without prior written
approval of NECCSD is prohibited.
Trademarks
INTEL is a registered trademark of Intel Corporation.
MS-DOS is a registered trademark of Microsoft Corporation.
Pentium is a registered trademark of Intel Corporation.
All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective
trademark owners.
PN: 102177
First Issue — September 1998
Copyright 1998
NEC Computer Systems Division
Packard Bell NEC, Inc.
1 Packard Bell Way
Sacramento, CA 95828-0903
All Rights Reserved
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Contents
1 System Overview
Overview .............................................................................................................................. 1-2
System Chassis ..................................................................................................................... 1-5
Power Supply........................................................................................................................ 1-7
Peripheral Bays..................................................................................................................... 1-7
SAF-TE Board...................................................................................................................... 1-7
System Board Features.......................................................................................................... 1-8
Pentium II Processor................................................................................................... 1-9
System Memory.......................................................................................................... 1-9
I/O Expansion Slots ...................................................................................................1-10
Real-Time Clock/Calendar.........................................................................................1-11
BIOS .........................................................................................................................1-11
IDE Controller...........................................................................................................1-11
Network Controller....................................................................................................1-11
SCSI Controller .........................................................................................................1-12
Video Controller ........................................................................................................1-12
Peripheral Controller..................................................................................................1-13
Serial Ports ..................................................................................................... 1-13
Parallel Port.................................................................................................... 1-13
External Device Connectors.......................................................................................1-13
System Board Management Controller (BMC)...........................................................1-13
System Security ...................................................................................................................1-14
Security with Mechanical Locks and Monitoring........................................................1-14
Software Locks via the System Setup Utility..............................................................1-14
2 Setting Up the System
Overview .............................................................................................................................. 2-2
Selecting a Site ..................................................................................................................... 2-2
Unpacking the System........................................................................................................... 2-3
Rack-Mount Subsystem Assembly ........................................................................................ 2-4
Before You Begin ....................................................................................................... 2-4
Static Precautions........................................................................................................ 2-4
Assembly.................................................................................................................... 2-5
Getting Familiar with the System .......................................................................................... 2-8
Front View with Front Door Closed ............................................................................ 2-8
Front View with Front Door Opened........................................................................... 2-9
Rear View..................................................................................................................2-11
Status Indicator LED Descriptions .............................................................................2-12
Making Connections ............................................................................................................2-14
Setting the Line Voltage.......................................................................................................2-15
Connecting the Power Cord(s)..............................................................................................2-17
Powering On Your System...................................................................................................2-18
Contents iii
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3 Configuring Your System
Configuring Your System...................................................................................................... 3-2
BIOS Setup Utility................................................................................................................ 3-3
Using the BIOS Setup Utility ...................................................................................... 3-3
BIOS Setup Configuration Settings ............................................................................. 3-4
Main Menu ................................................................................................................. 3-5
Primary/Secondary IDE Master and Slave Submenu ....................................... 3-6
Keyboard Submenu......................................................................................... 3-7
Advanced Menu.......................................................................................................... 3-7
PCI Configuration Submenus.......................................................................... 3-8
PCI Device, Slot 1 - Slot 7 Submenus ............................................................. 3-8
Integrated Peripheral Configuration Submenu ................................................. 3-9
Advanced Chipset Control .............................................................................. 3-10
Security Menu............................................................................................................3-10
Security menu (Continued).........................................................................................3-11
Server Menu ..............................................................................................................3-12
System Management Submenu........................................................................ 3-13
Server Management Information Submenu...................................................... 3-14
Console Redirection Submenu ........................................................................ 3-14
Boot Menu.................................................................................................................3-15
Boot Device Priority Submenu........................................................................ 3-15
Hard Drive Submenu ...................................................................................... 3-16
Removable Devices ........................................................................................ 3-16
Exit Menu..................................................................................................................3-17
Symbios Configuration Utility .............................................................................................3-18
Running the Symbios Configuration Utility................................................................3-18
Changing the Adapter and Device Configurations ......................................................3-19
Optional RAID Controllers ..................................................................................................3-22
Factory Installed Controllers ......................................................................................3-22
Add-on Controller......................................................................................................3-23
DACCF Configuration Utility ....................................................................................3-23
Configuring System Board Jumpers .....................................................................................3-24
Before You Begin ......................................................................................................3-24
Moving System Board Jumpers..................................................................................3-26
Resetting the CMOS NVRAM ...................................................................................3-27
Clearing and Changing the Passwords........................................................................3-27
Recovering the BIOS .................................................................................................3-27
Boot Block Write Protect ...........................................................................................3-27
BMC Forced Update Mode ........................................................................................3-28
4 Upgrading Your System
General Information.............................................................................................................. 4-2
Static Precautions.................................................................................................................. 4-2
Preparing Your System for Upgrade...................................................................................... 4-3
Equipment Log ..................................................................................................................... 4-3
Opening the Front Door ........................................................................................................ 4-3
Removing a Side Panel ......................................................................................................... 4-4
Installing a Side Panel........................................................................................................... 4-5
Modifying the System Board................................................................................................. 4-6
Replacing the Real-time Clock Battery........................................................................ 4-6
Replacing the Pentium II Processor............................................................................. 4-8
Replacing the SECC Version .......................................................................... 4-9
Replacing the SEPP Version ........................................................................... 4-11
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Replacing the SECC2 Version......................................................................... 4-13
DIMMs......................................................................................................................4-15
Memory DIMM Configurations ...................................................................... 4-16
Installing DIMMs ........................................................................................... 4-17
Removing DIMMs.......................................................................................... 4-18
Option Boards......................................................................................................................4-19
Installation Considerations.........................................................................................4-19
Installing an Option Board .........................................................................................4-20
Removing an Option Board........................................................................................4-23
Installing a RAID Controller Board......................................................................................4-23
Hard Disk Drives .................................................................................................................4-24
Installing or Swapping a Hard Disk Drive in a Hot-swap Bay.....................................4-25
Installing or Swapping a Hard Disk Drive ..................................................................4-26
Removable Media Devices...................................................................................................4-29
Installing a 5.25-Inch Media Device...........................................................................4-30
Removing a 5.25-Inch Device ....................................................................................4-35
5 Problem Solving
Problem Solving ................................................................................................................... 5-2
Static Precautions.................................................................................................................. 5-2
Troubleshooting Checklists................................................................................................... 5-3
Initial System Startup.................................................................................................. 5-3
Running New Application Software............................................................................ 5-4
After System Has Been Running Correctly.................................................................. 5-5
Additional Troubleshooting Procedures................................................................................. 5-6
Preparing the System for Diagnostic Testing ............................................................... 5-6
Monitoring POST ....................................................................................................... 5-7
Verifying Proper Operation of Key System Indicators................................................. 5-8
Confirming Loading of the Operating System ............................................................. 5-8
Specific Problems and Corrective Actions............................................................................. 5-9
Power LED Does Not Light ........................................................................................ 5-9
Incorrect or No Beep Code.........................................................................................5-10
No Characters Appear on Screen................................................................................5-10
Characters are Distorted or Incorrect ..........................................................................5-11
System Cooling Fans Do Not Rotate ..........................................................................5-11
Diskette Drive Activity LED Does Not Light .............................................................5-11
CD-ROM Drive Activity Light Does Not Light..........................................................5-12
Problems with Application Software ..........................................................................5-12
Press F2 Key to Enter Setup: Prompt Does Not Display ............................................5-12
Enable F2 Prompt by Using SSU .................................................................... 5-13
Enable F2 Prompt by Changing a Jumper and Using SSU ............................... 5-14
Bootable CD-ROM Is Not Detected ...........................................................................5-14
Problems with the Network..................................................................................................5-15
PNP Installation Tips ...........................................................................................................5-16
BIOS User’s Information .....................................................................................................5-16
Error and Status Messages .........................................................................................5-16
POST Error Codes and Messages...............................................................................5-20
Contents v
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A System Cabling
System Cabling.....................................................................................................................A-2
Before You Begin .................................................................................................................A-2
Static Precautions..................................................................................................................A-2
Standard Configuration .........................................................................................................A-3
RAID Configuration .............................................................................................................A-6
B System Setup Utility
System Setup Utility (SSU)...................................................................................................B-2
Creating SSU Diskettes.........................................................................................................B-3
Running the SSU ..................................................................................................................B-4
Customizing the SSU..................................................................................................B-5
Launching a Task........................................................................................................B-6
Resource Configuration Add-in (RCA) Window .........................................................B-7
Defining an ISA Card .................................................................................................B-8
Adding and Removing ISA Cards ...............................................................................B-9
Modifying Resources ................................................................................................B-10
Recommended Resource Settings..............................................................................B-11
System Resource Usage ............................................................................................B-12
Multiboot Add-in (MBA) Window............................................................................B-13
Password Administration (PWA) Window ................................................................B-13
System Event Log (SEL) Window.............................................................................B-14
Exiting the SSU ..................................................................................................................B-15
C Emergency Management Port
Emergency Management Port ...............................................................................................C-2
How the EMP Works ............................................................................................................C-3
EMP Requirements and Configurations.................................................................................C-5
Setting Up the Server for the EMP ........................................................................................C-6
System Management Submenu....................................................................................C-6
Console Redirection Submenu ....................................................................................C-7
Main EMP Window ..............................................................................................................C-7
Toolbar.......................................................................................................................C-7
Status Bar ...................................................................................................................C-8
EMP Main Menu ........................................................................................................C-8
Server Control Operations...........................................................................................C-9
Connect .......................................................................................................... C-9
Power On/Off ................................................................................................. C-10
Reset............................................................................................................... C-11
Phonebook..........................................................................................................................C-12
Management Plug-ins .........................................................................................................C-13
SEL Viewer ..............................................................................................................C-13
SEL Viewer Menu Options ............................................................................. C-14
Sensor Type Codes ......................................................................................... C-15
Using the Sensor Type Code Table.................................................................. C-15
SDR Viewer .............................................................................................................C-17
SDR Viewer Menu Options............................................................................. C-18
FRU Viewer..............................................................................................................C-18
FRU Viewer Menu Options............................................................................. C-19
vi Contents
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D System Status Hardware Support Information
System Status Hardware Support Information .......................................................................D-2
Glossary
Equipment Log
Index
Contents vii
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Using This Guide
The LC1400 User’s Guide provides a quick reference to information about your system. Its
goal is to familiarize you with your system and the tasks necessary for system configuring
and upgrading.
This guide contains the following information:
n Chapter 1, “System Overview” provides an overview of your system and describes your
system’s major system components. See this chapter to familiarize yourself with your
system.
n Chapter 2, “Setting Up Your System” tells you how to select a site, unpack the system,
assemble the rack-mount subsystem, make cable connections, and power on your
system.
n Chapter 3, “Configuring Your System” tells you how to configure the system and
provides instructions for running the BIOS Setup Utility and the Symbios Configuration
Utility, which is used to configure SCSI devices in your system. This chapter also
provides information on system board jumper settings.
n Chapter 4, “Upgrades and Options” provides you with instructions for replacing the
processor and upgrading your system with optional memory, options cards, and
peripheral devices.
n Chapter 5, “Problem Solving” contains helpful information for solving problems that
might occur with your system.
n Appendix A, “System Cabling” includes cabling information for the onboard SCSI
controller, the onboard IDE controllers, and the optional RAID controllers.
n Appendix B, “System Setup Utility” provides information for configuring onboard
resources and add-in boards. It also provides information on viewing the system event
log.
n Appendix C, “Emergency Management Port” provides information on a feature that
provides an interface to the Emergency Management Port (EMP) Console Manager.
This interface allows remote server management via a modem or direct connection.
n Appendix D, “System Status Hardware Support Information” helps you identify a
system status hardware item indicated by one of several software monitoring
components.
n “Glossary” defines the standard acronyms and technical terms used in this manual.
n “Equipment Log” provides you with a sample equipment log for documenting the
system configuration and future updates you may make to your system.
Using This Guide vii
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Text Conventions
This guide uses the following text conventions.
Warnings, cautions, and notes have the following meanings:
WARNING
Warnings alert you to situations that could result in serious personal injury or loss
of life.
CAUTION
Cautions indicate situations that can damage the system hardware or software.
Note: Notes give important information about the material being described.
n Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl,
Alt, or Enter.
n Text or keystrokes that you enter appear as boldface type. For example, type abc123 and
press ENTER.
n File names are printed in uppercase letters. For example, AUTOEXEC.BAT.
viii Using This Guide
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Related Documents
In addition to this guide, the following system documentation is included with your server
either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server.
n System Release Notes
Release Notes provide you with the latest information about your system. This
information was not available at the time your user’s guide was developed.
n Getting Started Sheet
The Getting Started Sheet provides several easy-to-follow steps to become familiar with
your server documentation and to complete your installation successfully.
n Network Operating System Configuration Guide
This guide contains supplemental instructions needed to install and configure your
server Windows NT v4.0, Novell NetWare v3.12, Novell NetWare v4.11, and Santa
Cruz Operation (SCO) OpenServer Release 5.04, and UNIXWare 7.0 Network
Operating Systems. This document is intended to complement the more detailed
procedural documents available from the vendor of the network operating system.
Using This Guide ix
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Safety Notices
n Caution: To reduce the risk of electric shock which could cause personal injury, follow
all safety notices. The symbols shown are used in your documentation and on your
equipment to indicate safety hazards.
n Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries
may result in an explosion. Dispose of lithium batteries as required by local ordinance or
as normal waste if no local ordinance exists.
n Warning: The detachable power supply cords are intended to serve as the disconnect
devices.
n Warning: This equipment uses 3-wire, grounded power cords. To prevent electrical
hazards, do not remove or defeat the ground prong on the power cords. Replace a power
cord if it gets damaged. Contact your dealer for an exact replacement.
n Warning: The DC push-button on/off switch on the front panel does not turn off the
system AC power. Also, +5vdc is present on the system board whenever the AC power
cords are connected between the system and an AC outlet. Before doing the procedures
in this manual, make sure that your system is powered off and unplug the AC power
cords from the back of the chassis. Failure to disconnect power before opening your
system can result in personal injury and equipment damage.
In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in
Canada, CSA-certified), type ST or SJT, 16 AWG, 3-conductor, provided with a molded-on
NEMA type 5-15 P plug cap at one end and a molded-on cord connector body at the other
end. The cord length must not exceed 9 feet (2.7 meters).
Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10 amp minimum,
and must display an international agency approval marking. The cord must be suitable for
use in the end-user country. Consult your dealer or the local electrical authorities if you are
unsure of the type of power cord to use in your country. The voltage change occurs via a
switch in the power supply.
n Warning: Under no circumstances should the user attempt to disassemble the power
supply. The power supply has no user-replaceable parts. Inside the power supply are
hazardous voltages that can cause serious personal injury. A defective power supply
must be returned to your dealer.
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Safety Notices for Users Outside of the U.S.A. and Canada
n PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage
integrity of the equipment, connect only equipment with mains-protected electrically-
compatible circuits to the external ports.
n Remote Earths: To prevent electrical shock, connect all local (individual office)
computers and computer support equipment to the same electrical circuit of the building
wiring. If you are unsure, check the building wiring to avoid remote earth conditions.
n Earth Bonding: For safe operation, only connect the equipment to a building supply
that is in accordance with current wiring regulations in your country. In the U.K., those
regulations are the IEE.
Using This Guide xi
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Care and Handling
Use the following guidelines to properly handle and care for your system.
Protect the system from extremely low or high temperatures.
Let the system warm (or cool) to room temperature before using
it.
Keep the system away from magnetic forces.
Keep the system dry. Do not wash the
system with a wet cloth or pour fluid
into it.
Protect the system from being bumped or
dropped.
Check the system for condensation. If
condensation exists, allow it to evaporate
before powering on the system.
Keep the system away from dust, sand,
and dirt.
xii Using This Guide
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1
System Overview
n Overview
n System Chassis
n Power Supply
n Peripheral Bays
n SAF-TE (SCSI Accessed Fault Tolerant Enclosure)
Board
n System Board Features
n System Security
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Overview
This server is a modular, single high-performance processor server based on the IntelÒ
Pentium® II chip set. The combination of compute performance, memory capacity, and
integrated I/O provides a high performance environment for many server market
applications. These range from large corporations supporting remote offices to small
companies looking to obtain basic connectivity capability such as file and print
services, e -mail, web access, web site server, etc.
This server is also conveniently housed and available as a tower-based system or as a
rack-mount system (fits into a standard IAE 19-inch rack assembly).
Tower-Based System Front View
Rack-Mount System Front View
1-2 System Overview
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This server system is designed for minimum downtime. To this end, the server includes
or has the options to include the following:
n Optional power system redundancy; in a system configured with two power supplies,
the system will continue to operate with a single power supply failure.
n Self-contained power supply units that can be easily installed or removed from the
back of the chassis.
n SCSI drive bays accessible from the front of the chassis.
n Hot-swap SCSI disk drive backplane; a failed drive can be removed and a new drive
installed without system power being turned off, if an optional Redundant Array of
Independent Disks (RAID) controller is installed.
n High degree of SCSI disk fault tolerance and advanced disk array management
features through the use of RAID technology, if an optional RAID controller is
installed.
n Chassis that supports up to two power supplies. The second power supply can be
added to provide redundant power.
System Overview 1-3
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As application requirements increase, you can expand your server with additional
memory, add-in boards and peripheral devices: tape devices, CD-ROM, diskette drives
and hard disk drives.
Your server features the following major components:
n Single high-performance Pentium II processor.
n 32 MB to 768 MB of memory, using up to three DIMMs.
n Four PCI expansion slots for add-in boards (one slot shared with an ISA slot). 1x32
bit PCI bus.
n Two ISA expansion slots for add-in boards (one slot shared with a PCI slot).
Embedded PC-compatible support (serial, parallel, mouse, keyboard, diskette, and
Plug and Play features).
n Integrated onboard Cirrus Logic CL-GD5480 Super Video Graphics Array (SVGA)
controller with 2 MB of video memory.
n Dual Symbios SYM53C875 SCSI controllers providing ultra wide and legacy
narrow SCSI interfaces.
n Integrated onboard Network Interface Controller (NIC), an Intel 82558 PCI LAN
controller for 10 or 100 Mbps TX Fast Ethernet networks. RJ-45 Ethernet
connector.
n Dual Channel enhanced IDE controller
n Chassis that holds up to 12 drives: seven hot-swap bays for ultra-2 (LVD) SCSI hard
drives; five removable media expansion bays with a CD-ROM reader already
installed in one bay; and a half-height bay with a diskette drive already installed in
the bay.
n Seven hot-swap SCSI hard disk drive bays accessible from the front of the chassis.
The bays are secured behind a lockable front door were the drives can be swapped in
or out of the system without powering it down, if RAID is configured in the system.
n SCSI backplane is Ultra-2 (LVD) ready.
n Integrated dual Universal Serial Bus (USB) ports.
n One standard power supply module with a slot available for an additional redundant
power supply module. When an additional power supply module is installed, both
the standard and additional redundant power supply module slots become hot
swappable.
n Hardware monitors (temperature, fans, and voltage) and software monitors to
indicate failures.
1-4 System Overview
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n Mechanical: Keylock at the front of the chassis and two metal padlocks loops (one at
the back of each side panel). Three intrusion sensor switches for the front, left and
right side of the chassis. Two of the three intrusion sensor switches (left and right
side intrusion sensor switches only) become power inter-lock switches when two
power supplies are installed.
System Chassis
The system chassis is an easy-to-expand, fabricated metal structure. The major system
components are shown in the following illustrations.
System Chassis (Left Side View)
A.
B.
C.
D.
E.
F.
G.
H.
Removable media bays (2)
Speaker/Switch assembly
System board
Front input fan
Rear exhaust fan
Second rear exhaust fan (Optional)
Intrusion/Interlock switch - Side Covers
Intrusion switch - Front Cover
System Overview 1-5
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System Chassis (Right Side View)
A.
B.
C.
D.
E.
F.
G.
H.
I.
CD-ROM drive
Removable media bay
1.44 MB 3.5"diskette drive
SAF-T-E board
SCSI disk drive bays (7)
SCSI backplane board
Fans, behind SCSI disk drive bays (2 standard plus 1 optional)
Optional fan
Intrusion/Interlock switch
Standard power supply
J.
K.
Power supply module slots (one standard power supply slot
and one optional power supply slot)
L.
Power supply status LED*
DC power LED*
M.
N.
O.
Power available switch*
Power supply distribution board*
*Part provided with optional power supply kit.
1-6 System Overview
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Power Supply
The ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operating
frequency of 50/60 Hz. It is designed to comply with existing emission standards and
provides sufficient power for a fully loaded system configuration. The power supply
voltage selection switch is factory set to 115Vac for systems used in the United States;
it is set to 230Vac for systems used in Europe.
Peripheral Bays
The system supports a variety of standard PC AT-compatible peripheral devices. The
chassis includes these peripheral bays:
n A 3.5-inch front panel bay for mounting the standard 3.5" diskette drive (supports
720 KB and 1.44 MB diskette media)
n Four 5.25-inch removable media front panel bays for mounting half-height 5.25-inch
peripheral devices: standard CD ROM drive and optional tape drives, etc.
n Seven hot-swap SCSI hard disk drive bays for mounting up to seven SCSI hard disk
drives in easily removable drive carriers.
Note: The SCSI hard disk drive bays contain a hot-swap back
plane that require an 80-pin single connector attachment (SCA)
connector on the drives that you install.
SAF-TE Board
The system has a SAF-TE (SCSI Accessed Fault Tolerant Enclosure) board that
provides an interface for the RAID subsystem to automatically integrate with peripheral
packaging that supports status signals, hot swapping drives, and enclosure monitoring.
The transport mechanism for the standardized alert detection and status reporting is the
SCSI bus. Disk drives, power supplies, cooling fans, and temperature are continually
monitored and the conditions then reported over the SCSI bus to the system. When used
with RAID management software the user can be alerted of impending or imminent
conditions requiring attention. This allows the user to react to conditions that could
normally go unnoticed until data loss.
System Overview 1-7
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System Board Features
The system board offers a “flat” design with the processor and memory subsystems
residing on the board. This figure shows the major components on the system board.
The following subsections describe the system board major components.
A
B CDE
GG
FF
EE
DD
CC
BB
AA
Z
F
G
H
I
Y
J
X
K
L
M
N
O
T S R Q
P
W
V
U
System Board
A.
B.
C.
D.
E.
Processor connector
DIMM slot 3
R.
S.
T.
U.
V.
Reserved
Diskette drive connector
Wide SCSI connector
Reserved
DIMM slot 2
DIMM slot 1
Fan3 (CPU) connector (used when optional
power supply is installed)
PCI slots for add in boards
F.
G.
H.
I.
ATX power connector
Reserved
W.
X.
Y.
Z.
ISA slots for add in boards
VGA monitor port
USB connectors
Secondary IDE connector
Primary IDE connector
Fan1 connector (chassis front fan)
AT front panel connector
Lithium backup battery
Configuration jumper block
Configuration jumper block
System fan connector (not used)
Reserved
RJ-45 network connector
J.
K.
L.
M.
N.
O.
P.
Q.
AA. WOL enable jumper (not used)
BB. Serial port 2 connector
CC. Parallel port connector
DD. Fan4 connector (chassis upper rear fan)
EE. Reserved
FF.
Serial port 1 connector
GG. Keyboard and Mouse connectors
Reserved
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Pentium II Processor
The system board includes a Pentium II processor that includes the processor core with
an integrated 16 KB primary (L1) cache and a secondary (L2) cache. The processor
implements the MMX™ technology and the processor’s numeric coprocessor
significantly increases the speed of floating-point operations.
The processor external interface operates at a maximum of 100 MHz. The second-level
cache is located on the substrate of the SEC cartridge. The cache includes burst
pipelined synchronous static RAM (BSRAM). The L2 cache is offered with error
correcting code (ECC) that operates at half the core clock rate.
System Memory
The system board contains three 168-pin DIMM sockets. Memory is partitioned as
three banks of SDRAM DIMMs, each providing 72 bits of noninterleaved memory (64-
bit main memory plus ECC). Your system may include from 32 MB to 768 MB of
memory, using up to three DIMMs.
System memory begins at address 0 and is continuous (flat addressing) up to the
maximum amount of DRAM installed (exception: system memory is noncontiguous in
the ranges defined as memory holes using configuration registers). The system supports
both base (conventional) and extended memory.
System Overview 1-9
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I/O Expansion Slots
The server's expansion capabilities meet the needs of file and application servers for
high performance I/O by providing a combination of PCI local bus and ISA connectors.
The system board has two full-length ISA bus connectors. One of the connectors shares
a chassis expansion slot with a PCI connector. ISA features:
n Bus speed up to 8.33 MHz
n 16-bit memory addressing
n 8- or 16-bit data transfers
n Plug and Play ready.
The system board has four full-length PCI connectors. One of the connectors shares a
chassis expansion slot with an ISA connector. PCI features:
n Bus speed up to 33 MHz
n 32-bit memory addressing
n 5 V signaling environment
n Burst transfers of up to 133 Mbps
n 8-, 16-, or 32-bit data transfers
n Plug and Play ready
n Parity enabled.
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Real-Time Clock/Calendar
The real-time clock provides system clock/calendar information stored in a non-volatile
memory (NVRAM). The real-time clock battery provides power backup for the real-
time clock.
BIOS
A BIOS and Setup Utility are located in the Flash EPROM on the system board and
include support for system setup and PCI/ISA Plug-and-Play auto-configuration. A
number of security, reliability, and management features also have been incorporated to
meet vital server needs.
IDE Controller
The system includes a dual channel enhanced IDE interface controller. The controller
has a primary and secondary connector located on the system board, each connector
supporting a master and a slave device. The IDE controller provides support for the
internally mounted CD-ROM and an optional tape device.
Network Controller
The system board includes a 10BASE-T/100BASE-TX network controller based on the
Intel 82558 Fast Ethernet PCI Bus Controller. As a PCI bus master, the controller can
burst data at up to 132 MB/sec. The controller contains two receive and transmit FIFO
buffers that prevent data overruns or underruns while waiting for access to the PCI bus.
The controller has the following:
n 32-bit PCI bus master interface (direct drive of bus), compatible with PCI Bus
Specification, Revision 2.1
n Chained memory structure with improved dynamic transmit chaining for
enhanced performance
n Programmable transmit threshold for improved bus utilization
n Early receive interrupt for concurrent processing of receive data
n On-chip counters for network management
n Autodetect and autoswitching for 10 or 100 Mbps network speeds
n Support for both 10 Mbps and 100 Mbps networks, capable of full or half
duplex, with back-to-back transmit at 100 Mbps.
The network status LEDs on the system board indicate:
n Transmit/receive activity on the LAN
n Valid link to the LAN
n 10/100 Mbps transfer mode.
System Overview 1-11
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SCSI Controller
The system board includes a Symbios Logic SYM53C875 embedded single channel
PCI SCSI controller. The controller is capable of operations using either 8- or 16-bit
SCSI providing 10 MB/s (Fast-10) or 20 MB/s (Fast-20) throughput, or 20 MB/s (Ultra)
or 40 MB/s (Ultra-wide) throughput. As implemented on the system board, the
controller attaches to an Ultra-2 SCSI backplane that supports up to seven Ultra-2 SCA
drives.
Video Controller
The system has a high-performance SVGA subsystem that supports the following:
n BIOS compatibility with VGA, EGA, CGA, Hercules Graphics, and MDA
n 2 MB of Video Random Access Memory (VRAM) video buffer
n 16-bit bus for high-speed display memory access
n Hardware accelerated bit block transfers (BITBLT)
n Display power management system
n Supports 72Hz refresh, non-interlaced at: 640x480, 800x600, 1024x768, or
1280x1024 resolutions
n Displays of up to 16M colors at 640x480 and 800x600 resolutions, 64K colors at
1024x768 resolutions and 256 colors at 1280x1024 resolutions.
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Peripheral Controller
The advanced integrated peripheral controller supports two serial ports, one parallel
port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time
Clock (RTC). The system provides the connector interface for each port.
Serial Ports
Both serial ports are relocatable. Each serial port can be set to one of four different
COM ports and can be enabled separately. When disabled, serial port interrupts are
available to add-in boards.
Parallel Port
One IEEE 1284-compatible 25-pin bidirectional EPP (supporting levels 1.7 and 1.9)
parallel port is provided. BIOS programming enables the parallel port and determines
the port address and interrupt. When disabled, the interrupt is available to add-in
boards.
External Device Connectors
The external I/O connectors provide support for a PS/2 compatible mouse and a
keyboard, connectors for VGA monitor, 2 serial port connectors, a parallel port
connector and two USB connections.
System Board Management Controller (BMC)
Server management is concentrated in the System Board Management Controller
(BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage,
which remains active when system power is switched off, but the ac power source is
still on and connected.
The BMC supports the Emergency Management Port (EMP) Console, which allows
remote server management via a modem or direct connection to a manager system.
Events monitored by the manager system include over-temperature and over-voltage
conditions, fan failure, or chassis intrusion.
Information on the Emergency Management Port (EMP) Console may be found in
Appendix C of this User’s Guide.
System Overview 1-13
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System Security
To help prevent unauthorized entry or use of the system, the system includes a full
lockable front panel and Server Management software that monitors the system
intrusion switches.
Security with Mechanical Locks and Monitoring
The front panel of the tower-based system contains a mechanical lock to prevent access
to the front of the computer chassis. In addition, each side cover contains a padlock
loop (padlock not provided) located on the rear of the chassis to prevent removal of the
side covers and access to the inside of the computer chassis
The computer chassis includes an intrusion switch for the front cover and
intrusion/interlock switches for both the left side and the right-side covers (as viewed
from the front). When any these covers are opened, the switch transmits an alarm signal
to the system board, where server management software processes the signal. The side
cover switches also operate as interlock switches. That is if only one power supply
module is installed the switches operate as intrusion switches or if two power supply
modules are installed the switches operate as inter-lock switches controlling power shut
down to the system for safety reasons.
Security with the rack-mount system is identical to the tower-based system stated
above, except that there is no front cover associated with the rack-mount system.
Software Locks via the System Setup Utility
The BIOS Setup Utility and the System Setup Utility (SSU) provide a number of
security features to prevent unauthorized or accidental access to the system. Once the
security measures are enabled, access to the system is allowed only after the user enters
the correct password(s). For example:
n Enable the keyboard lockout timer so that the server requires a password to
reactivate the keyboard and mouse after a specified time-out period¾1 to 120
minutes.
n Set and enable an administrative password.
n Set and enable a user password.
n Set secure mode to prevent keyboard or mouse input and to prevent use of the
front panel reset and power switches.
n Activate a hot-key combination to enter secure mode quickly.
n Disable writing to the diskette drive when secure mode is set.
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2
Setting Up the System
n Overview
n Selecting a Site
n Unpacking the System
n Rack-Mount Subsystem Assembly
n Getting Familiar with the System
n Making Connections
n Setting the Line Voltage
n Connecting the Power Cord(s)
n Powering On Your System
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Overview
This chapter describes how to select a site, unpack the system, make cable
connections, and power on the tower-based or rack-mount system units. Also,
provided are the instructions for assembling the rack-mount system unit.
Selecting a Site
The system operates reliably in a typical office environment.
Choose a site that is:
n Near grounded, three-pronged power outlets.
Note: For the United States and Canada, this means a
NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R
outlets for 200-240 VAC. For other international sites, this
means three-pronged power outlets applicable for the
electrical code of the region.
WARNING
Be sure the power service connection is through a properly
grounded outlet.
CAUTION
When two power supplies are installed in the system the
power plug from each of the power supplies must be
plugged into the same common ground power outlets.
n Clean, dust-free, and well ventilated. Front and rear ventilating openings
kept free of obstructions. Away from sources of heat, vibration or
physical shock.
n Isolated from strong electromagnetic fields and electrical noise produced
by electrical devices (such as air conditioners, large fans, large electric
motors, radio and TV transmitters, and high-frequency security devices)
n Spacious enough to provide at least five inches (13 centimeters) behind
the system and three inches (eight centimeters) on each side of the system
for proper cooling, airflow, and cable clearance.
n Easily accessible for system maintenance and installation of system
upgrades.
2-2 Setting Up the System
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Unpacking the System
WARNING
Your system weighs approximately 65 pounds (29.25 kg). If
your system contains numerous optional boards and
peripheral devices, it will weigh more. To avoid personal
injury, make sure you have someone help you lift or move
the system.
When you receive your system, inspect the shipping containers prior to
unpacking. If the shipping boxes are damaged, note the damage, and if possible,
photograph it for reference. After removing the contents of the containers, keep
the cartons and the packing materials. If the contents appear damaged when you
unpack the boxes, file a damage claim with the carrier immediately.
Setting Up the System 2-3
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Rack-Mount Subsystem Assembly
This section provides the instructions for assembling the rack-mount server unit
into a standard IAE 19 inch rack cabinet.
Before You Begin
Before you begin, please review the following cautions, warnings, and general
guidelines.
WARNING
Be sure that power to the system is turned off and
unplugged. All voltage is removed only when the power
cords are unplugged.
n Avoid excessive vibration and shock. Dropping an electronic component
can cause serious damage.
n Do not disconnect or remove parts other than those specified in the
procedure.
n Do not touch I/O connector pins.
n All screws are phillips-head, unless otherwise specified.
n On completion of any assembly or reassembly, perform a power-on test.
If a fault occurs, verify that the assembly or reassembly was performed
correctly. If the problem persists, see "Problem Solving" in Chapter 5.
Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards, and
other components. You can provide some ESD protection by wearing an
antistatic wrist strap attached to chassis ground when handling system
components.
Electronic devices can be easily damaged by static electricity. To prevent
damage, keep them in their protective packaging when they are not installed in
your system.
2-4 Setting Up the System
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Assembly
This section describes how to assemble your rack-mount server unit into a
standard IAE 19 inch rack cabinet.
CAUTION
Ensure that the location of the rack-mount server unit does
not create an unstable condition when installed in the rack
cabinet.
1. Select an appropriate location in your rack cabinet for the rack-mount server
unit. To improve rack stability, mount heavier items towards the bottom of
the rack cabinet.
Note: When planning your system configuration for the
rack cabinet you should consider the length of the cables
that interconnect system components.
2. Locate the two support brackets (D). Using four self tapping screws (E)
supplied with the rack cabinet for each support bracket, attach the two
support brackets to the vertical mounting rails (A and B) of the rack cabinet.
3. Install the four caged nuts (C) that secure the front of the rack-mount server
unit to the rack cabinet. Position the caged nuts to align with the screw holes
in the front bezel of the rack-mount server unit.
Note: The caged nuts are secured into the vertical
mounting rails of the rack cabinet by inserting one side of the
nut into the slot and squeeze while pressing the opposite
side until it snaps into place.
Setting Up the System 2-5
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Assembling the Support Brackets in the Rack Cabinet
A.
B.
C
Rear vertical mounting rail
Front vertical mounting rail
Four caged nuts
D
Two support brackets
Eight self-tapping screws
E
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4. Lift the rack-mount server unit (C) onto the two support brackets and slide it
toward the rear of the rack cabinet.
WARNING
It is strongly recommended that two people are present
when lifting and assembling the rack-mount server unit into a
rack cabinet.
5. Secure the front bezel to the rack cabinet's front vertical mounting rails (B)
using the four screws (E) and plastic washers (D) provided.
Installing the Rack-Mount Server Unit into the Rack Cabinet
A.
B.
C
Rear vertical mounting rail
Front vertical mounting rail
Rack-mount server unit
Four plastic washers
Four screws
D
E
Setting Up the System 2-7
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Getting Familiar with the System
Before setting up your system, you should become familiar with the system’s
features, such as the location of your system's front and rear panel switches,
indicators and connectors, etc. Note that this section describes the tower-based
system controls (switches and indicators) and connectors, which are identical for
the rack-mount system.
Front View with Front Door Closed
This figure shows the location of the front system features (tower-based system
only).
Front Features
A.
B.
System indicators
Keylock
(See "Front View with Front Door
Opened" later in this chapter).
When locked, secures the front door
not allowing access to the front system
controls.
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Front View with Front Door Opened
Refer to the following figure and open the front door of the cabinet as follows
(tower-based system only).
1. If door is locked, unlock the front door.
2. Pull the bottom of the front door out and tilt up until it is aligned level with
the top of the cabinet, then push the door back directly over the top of the
cabinet as far as it will go.
Opening the Front Door
Setting Up the System 2-9
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This figure shows the location of the front system controls and indicators.
Front System Features and Controls
A.
B.
C.
D.
E.
F.
G.
Activity light, CD-ROM reader
Load/eject button, CD-ROM reader
Activity light, 3 ½-inch diskette drive
Eject button, 3 ½-inch diskette drive
DC power ON/OFF switch
Reset switch
When lit, CD-ROM reader is in use.
Press to load CD and eject CD.
When lit, diskette is in use.
Press to eject diskette.
Press to turn system DC power on or off.
Press to reinitialize system.
DC power ON/OFF
See table "Front System Status Indicator
LEDs" that follow.
H.
I.
Power alarm
See table "Front System Status Indicator
LEDs" that follow.
Fan alarm
See table "Front System Status Indicator
LEDs" that follow.
J.
K.
L.
Array alarm
See table "Front System Status Indicator
LEDs" that follow.
Disk drive activity LED
Disk drive status LED
See table "Disk Drive Status Indicator
LEDs" that follow.
See table "Disk Drive Status Indicator
LEDs" that follow.
2-10 Setting Up the System
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Rear View
This figure shows the location of the following rear system features and
controls.
Rear Features and Controls
A.
B.
C.
D.
E.
F.
G.
H.
I.
Keyboard
PS/2-compatible 6-pin mini-DIN connector.
PS/2-compatible 6-pin mini-DIN connector.
COM1 serial port 9-pin connector.
Mouse
COM1
Printer
25-pin parallel port connector.
COM2
COM2 serial port 9-pin connector.
LAN connector
Green LAN status light
Orange LAN status light
USB connectors
VGA
RJ-45 connector.
See Table "LAN Status Indicator LEDs (I/O Panel)" that follows.
See Table "LAN Status Indicator LEDs (I/O Panel)" that follows.
Two USB Connectors.
J.
VGA monitor 15-pin connector.
K.
Power supply status
(green light)
See Table "Power Supply Status Indicator LEDs (Rear Panel)" that follows.
L.
DC power status (amber light)
Line voltage selector switch
AC input power connector
PCI slots
See Table "Power Supply Status Indicator LEDs (Rear Panel)" that follows.
Selects AC input power of 115 VAC or 230 VAC.
Supplies AC power to the power supply.
M
N.
O.
P.
Q.
Three PCI add-in board slot locations.
Combo PCI/ISA slot
ISA slot
One PCI or ISA slot location.
One ISA add-in board slot locations.
Setting Up the System 2-11
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Status Indicator LED Descriptions
The following tables list the System Status Indicator LEDs, the Disk Drive
Status Indicator LEDs, the Disk Drive Status Abnormal Conditions, the Power
Supply Status Indicator LEDs, and the LAN Status Indicator LEDs along with a
description of each LED indicator.
Front System Status Indicator LEDs
LED
Status
Description
Response
DC Power ON/OFF
Off
DC power OFF
None required (normal)
ON (Green)
Off
DC power ON
Not active
None required (normal)
None required (normal)
Power Alarm1
ON (Amber)
Failure has occurred in one or more
power supplies (see the "Power Supply
Status Indicators" table DC Power Status
"Amber" that follows.)
Fan Alarm
Off
All fans operating normally
Fan failure
None required (normal)
ON (Amber)
Replace fan in chassis or
replace power supply
Array Alarm
Off
Always OFF unless RAID is installed
RAID Array failure
None required (normal)
ON (Amber)
Replace disk drive with
amber light lite
1Valid only when a second power supply is installed.
Note: The Power Supply Status Indicator LEDs are
present only when a second power supply is installed.
Power Supply Status Indicator LEDs (Rear Panel)
LED
Status
Description
Response
Power Supply Status
Off
AC Power not available
None required (normal)
ON (Green)
Off
AC Power supplied to power supply
No alarms
None required (normal)
None required (normal)
DC Power Status*
(Amber)
AC Power disconnected or power supply
failed
Verify AC power is ON,
reconnect AC power, or
replace power supply,
*Connects to the Power Alarm light.
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Note: The Disk Drive Status Indicator LEDs are active
only when a RAID board is installed.
Front Disk Drive Status Indicator LEDs
LED
Status
Description
Response
Disk Drive Activity
Off
Not accessing disk drive
None required (normal)
ON (Green)
Off
Accessing disk drive
No alarms
None required (normal)
None required (normal)
Disk Drive Status
ON (Amber)
(See the "Disk Drive Status Conditions"
table that follows.)
Disk Drive Status Conditions
Condition
LED
No Error
Off
Faulty or Rebuild Stopped
Rebuild
Steady ON
Slow Blink for approximately one second
Fast Blink for approximately three seconds
Four fast blinks, pause (repeats)
Two fast blinks, pause (repeats)
Identify
Predicted Fault
Hot Spare
LAN Status Indicator LEDs (I/O Panel)
LED
Status
When On
When Blinking
When Off
LAN Link Status
Green
N/A
N/A
Linked to network,
sending or
receiving data
LAN Speed Status
Orange
None
100 Mbps network
connection
10 Mbps network
connection
Setting Up the System 2-13
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Making Connections
If your system normally operates without a video display or keyboard (for
example, as a network server), you must install a video display and keyboard to
configure the system. You may remove them after running the System Setup
Utility (SSU). For information on running the SSU, refer to Appendix B of this
User’s Guide.
Refer to the previous figure (Rear Features and Controls) and connect your
keyboard, monitor, and mouse. Connect any external peripheral devices such as
a printer or modem by following the instructions included with these devices.
CAUTION
Damage to the system may result if the keyboard/mouse
cable is inserted or removed when power is applied to the
system.
Inserting a telephone line connector into a LAN board RJ-45
port may result in personal injury and equipment damage.
2-14 Setting Up the System
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Setting the Line Voltage
The system contains an ATX300 watt power supply that is switch-selectable for
115 or 230 VAC at an operating frequency of 50/60Hz. The power supply
voltage selection switch is factory set to 115Vac for systems shipped to North
America; it is set to 230Vac for systems shipped in Europe. Line source voltages
between 200 and 240 VAC are acceptable when the power supply input voltage
is set to 230 VAC.
CAUTION
Before you plug the system power cord into an AC outlet,
ensure the input line voltage setting for the power supply is
correct.
To use the system with line source voltages between 200
and 240 VAC, the line voltage selector switch on the power
supply must be set to 230. If you set the switch to the 115
VAC position, the power supply will be damaged when you
plug in your system.
When two power supplies are installed in the system both
power supplies must have their line voltage selector switch
set to the same voltage.
If you need to change the line voltage setting, perform the following steps.
Note: If you are setting up your system for the first time,
the power cord will not be connected to the rear panel of
your system.
1. Unplug the AC power cord from the back of the chassis.
2. Insert the tip of a small screwdriver or ballpoint pen into the depression on
the line voltage selector.
3. Slide the selector switch to the left for 115 VAC or to the right for 230 VAC
(line source voltage range: 220 to 240 VAC).
Setting Up the System 2-15
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Setting the Line Voltage
A.
B.
Voltage selector switch set to 115 VAC
Voltage selector switch set to 230 VAC
2-16 Setting Up the System
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Connecting the Power Cord(s)
Plug the female end of the AC power cord into the input receptacle on the rear
of the power supply cage. Plug the male end of the power cord into NEMA 5-
15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC.
If the power cord(s) supplied with the system is not compatible with the AC
wall outlet in your region, obtain a suitable power cord that meets the following
criteria.
n The power cord must be rated for the available AC voltage and have a
current rating that is at least 125% of the current rating of the system.
n The power cord connector that plugs into the wall outlet must be
terminated in a grounding-type male plug designed for use in your region.
It must have certification marks showing certification by an agency
acceptable in your region.
n The power cord connector that plugs into the system must be an IEC-
type CEE-22 female connector.
n The power cord must be less than 1.8 meters (6.0 feet) long.
WARNING
Your system shipped with a power cord for each power
supply. Do not attempt to modify or use the supplied AC
power cord if it is not the exact type required.
CAUTION
When two power supplies are installed in the system the
power plug from each of the power supplies must be
plugged into the same common ground power outlets.
Setting Up the System 2-17
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Powering On Your System
Power on your system as follows.
1. Make sure all external devices, such as a video display, keyboard, and
mouse (optional) have been connected, and the power cords are connected.
2. Power on the video display and any other external devices.
3. Press the push-button power on/off switch on the front panel. Verify that the
system power-on LED is lit. If it is not lit, ensure the ac power cords are
connected to a functional ac power source.
After a few seconds your system begins the internal Power-On Self Tests
(POST). POST automatically checks the system board, CPU module, memory,
keyboard, and most installed peripheral devices.
CAUTION
Always allow POST to complete before powering down your
system.
CAUTION
The server management logic on your system board
monitors and logs system voltage changes. When powering
down your system you may experience a 1–5 second delay
from the time you press the push-button power on/off switch
on the front panel and your system powering down. This is
normal system operation and is required by the server
management logic.
If you have problems powering on your system, refer to Problem Solving in
Chapter 5 of this User’s Guide.
After you have successfully powered on your system, insert the
EXPRESSBUILDER CD-ROM into the CD-ROM device, reboot the system and
follow the screen prompts to run EXPRESSBUILDER.
2-18 Setting Up the System
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3
Configuring Your System
n Configuring Your System
n BIOS Setup Utility
n Symbios Configuration Utility
n Optional RAID Controllers
n Configuring System Board Jumpers
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Configuring Your System
Configuration and setup utilities are used to change your system configuration.
You can configure your system, as well as option boards you may add to your
system, using the BIOS Setup Utility. Several unique system parameters are
configured using the BIOS Setup, which is stored in the system FLASH
memory.
You can also configure your system, including reserving resources required by
the option boards, using the System Setup Utility (SSU). Also, the SSU is used
to read stored system event information. Information on the SSU may be found
in Appendix B of this User’s Guide.
The Symbios Configuration Utility detects the SCSI host adapters on the system
board. Use this utility if you need to configure the two SCSI controllers in your
system or to perform a SCSI disk format or verify disk operation on the SCSI
disk drives. The Symbios Configuration Utility is also used to configure any
SCSI removable media devices installed in your system.
If your system has been factory configured, the SSU, BIOS Setup, or Symbios
Configuration Utility do not need to be run unless you want to change the
password or security features, add certain types of option boards or devices, or
upgrade your system board.
This chapter also provides information on several system configuration
parameters that are set by jumpers on the system board. However, these
parameters do not usually require change.
Use the EXPRESSBUILDER CD-ROM to create the device driver and SSU
diskettes.
3-2 Configuring Your System
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BIOS Setup Utility
The BIOS Setup Utility is used to change system configuration parameters. This
utility has some unique parameters and many parameters that are also
configurable with the SSU. The utility is resident in the system FLASH memory
and does not require a diskette or an operating system present to run. However,
parameters set with the BIOS Setup Utility that can also be set with the SSU,
will be overwritten by the SSU the next time the SSU is run.
Using the BIOS Setup Utility
You access the BIOS Setup utility when you turn on or reboot your system. To
run the BIOS Setup Utility, perform the following procedure:
1. Power-on or reboot the system. “Press <F2> to enter SETUP” displays.
2. Press F2. The BIOS Setup Utility starts and the Main Menu is displayed.
The menu bar at the top of the Main Menu lists the following selections:
Menu
Use
Main
Use this menu for basic system configuration.
Advanced
Use this menu for setting the Advanced Features available on your
system.
Security
Use this menu to set User and Supervisor Passwords and the
Backup and Virus-Check reminders.
Server
Boot
Exit
Use this menu for configuring Server Management features.
Use this menu to configure Boot Device priority.
Exits the current menu.
Use the arrow keys to select a menu or an item on a displayed menu. Press
the value keys (listed in the table below) to cycle through the allowable
values for the selected field. Use the Exit menu’s “Save Values” selection to
save the current values on all the menus.
To display a submenu, position the cursor on a selection that has a submenu
and press ENTER. Selections with submenus are preceded by an arrow.
Refer to the following table for information on the keys you use with BIOS
Setup. These keys are also listed at the bottom of the Setup menu.
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Key
Function in Setup Menu
F1 or Alt-H
Get Help about an item.
ESC
Exit the current menu and return to the previous menu.
Move between menus.
Left or right arrow keys
Up or down arrow keys
Move cursor up and down. The cursor moves only to the settings that
you can change.
HOME or END
Move cursor to top or bottom of window.
Move cursor to next or previous page.
Select the previous value for the field.
Select the next value for the field.
PAGE UP or PAGE DOWN
F5 or -
F6 or + or SPACE
F9
Load default configuration values for this menu.
Save configuration values and exit.
F10
ENTER
Execute command or Select è submenu.
BIOS Setup Configuration Settings
The BIOS Setup Configurations tables show the default settings for the BIOS
Setup Utility and provides a place for you to record any changes you make to
these settings. Recommended values are bold in the following tables.
3-4 Configuring Your System
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Main Menu
Feature
Choices
Description
Your Setting
System Time
HH:MM:SS
Sets the system time.
Sets the system date.
Selects the diskette type.
System Date
MM/DD/YYYY
Legacy Diskette A:
Disabled
360KB
1.2 MB
720KB
1.44/1.25 MB
2.88 MB
Legacy Diskette B:
Disabled
360KB
Selects the diskette type.
1.2 MB
720KB
1.44/1.25 MB
2.88 MB
Primary IDE Master
Primary IDE Slave
Press ENTER
Press ENTER
Press ENTER
Press ENTER
Press ENTER
Refer to “Primary IDE Master and Slave
Submenu.”
Refer to “Primary IDE Master and Slave
Submenu.”
Secondary IDE Master
Secondary IDE Slave
Refer to “Secondary IDE Master and
Slave Submenu.”
Refer to “Secondary IDE Master and
Slave Submenu.”
Keyboard Features
Memory Cache
Refer to “Keyboard Submenu.”
Enables processor cache.
Enabled
Disabled
CPU Speed Setting
Processor speed
list
Processor speed list is determined by the
speed of the processor(s) installed. Select
speed to match speed of installed
processor(s). Caution: DO NOT select a
speed above the speed of the installed
processor(s).
English (US)
Language
Selects which language BIOS displays.
Spanish, Italian
French, German
Configuring Your System 3-5
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Primary/Secondary IDE Master and Slave Submenu
Feature
Choices
Auto
Description
Your Setting
Type
Auto allows the system to attempt auto-
detection of the drive type.
None informs the system to ignore this
drive.
None
CD-ROM
User
CD ROM allows the manual entry of some
fields described below.
User allows the manual entry of all fields
described below.
Cylinders
Heads
0 to 65535
1 to 16
0 to 63
N/A
Number of cylinders on drive. This field is
changeable only for Type User.
Number of read/write heads on drive. This
field is changeable only for Type User.
Sectors
Number of sectors per track. This field is
changeable only for Type User.
Maximum
Capacity
Computed drive size. This field is
informational only for Type User.
Multi-Sector
Transfer
Disabled
2, 4, 8, or 16
sectors
Determines the number of sectors per
block for multi-sector transfers. This field
is informational only for Type Auto.
LBA Mode
Control
Disabled
Enabled
Enabling LBA causes logical block
addressing to be used in place of
cylinders, heads, and sectors. This field is
informational only for Type Auto.
32 Bit I/O
Disabled
Enabled
Enabling allows 32 bit IDE data transfers.
Transfer Mode Standard
Fast PIO 1
Selects the method for moving data to and
from the drive. This field is informational
only for Type Auto.
Fast PIO 2
Fast PIO 3
Fast PIO 4
FPIO 3/DMA 1
FPIO 4/DMA 2
Ultra DMA
Mode
Disabled
Mode 0
Mode 1
Mode 2
Selects the Ultra DMA Mode for moving
data to and from the drive.
3-6 Configuring Your System
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Keyboard Submenu
Feature
Choices
Description
Your Setting
NumLock
Auto
On
Selects power-on state for Num Lock.
Off
Key Click
Disabled
Enables or disables key click.
Enabled
Keyboard
auto-repeat
rate
30/sec
26.7/sec
21.8/sec
18.5/sec
13.3/sec
10/sec
6/sec
Selects the number of times per second a
key will repeat while it is held down.
2/sec
Keyboard
auto-repeat
delay
1/4 sec
1/2 sec
3/4 sec
1 sec
Selects delay before key repeat.
Advanced Menu
Feature
Plug and Play OS
Choices
No
Description
Your Setting
Yes
Reset Configuration
Data
No
Yes
Select Yes if you want to clear the system
configuration data during next boot.
System automatically resets to No in next
boot.
PCI Configuration
Press ENTER
Refer to “PCI Configuration Submenu.”
Integrated Peripherals
Configuration
Press ENTER
Refer to “Intergrated Peripherals
Configuration Submenu.”
Advanced Chipset
Control
Press ENTER
Refer to “Advanced Chipset Control
Submenu.”
Large Disk Access
Mode
LBA
CHS
Select LBA for IDE drives.
Delay on Option ROMs
Disabled
Enabled
Forces a short delay at the end of each
Option ROM scan.
Configuring Your System 3-7
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PCI Configuration Submenus
This submenu should only be changed by qualified technical personnel.
CAUTION
Leave PCI Configuration Submenu at factory-default
settings. This submenu should only be changed by a
technically qualified person.
PCI Configuration Submenu
Feature
Choices
Description
Your Setting
PCI Device, Embedded
SCSI Devices
Press ENTER.
N/A
Option ROM Scan
Enabled
Disabled
Enables option ROM scan of the selected
device. Used to enable embedded
Symbios SCSI controller
Enable Master
Latency Timer
Enabled
Disabled
Enabled selects the device as a PCI bus
master.
Default
0020h
0040h
0060h
0080h
00A0h
00C0h
00E0h
Minimum guaranteed time, in units of PCI
bus clocks, that a device may be master
on a PCI bus. Caution: Do not change this
setting unless you fully understand the
priority of this device on the PCI bus.
PCI Device, Slot 1 - Slot 7 Submenus
This submenu should only be changed by qualified technical personnel.
CAUTION
Leave PCI Device Submenu at factory-default settings.
This submenu should only be changed by a technically
qualified person.
PCI Device, Slot 1 - Slot 7 Submenu
Feature
Choices
Description
Your Setting
Enabled
Disabled
Enables selected device as a PCI bus
master.
Enable Master
Latency Timer
Default
020h
040h
060h
080h
0A0h
0C0h
0E0h
Minimum guaranteed time, in units of PCI
bus clocks, that a device may be master
on a PCI bus. Caution: Do not change this
setting unless you fully understand the
priority of this device on the PCI bus.
3-8 Configuring Your System
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Integrated Peripheral Configuration Submenu
Feature
Choices
Description
Your Setting
COM 1:
Disabled
Enabled
Auto
Auto forces BIOS to configure the port.
OS Controlled forces OS to configure the
port.
(Serial Port A)
OS Controlled
Base I/O Address
3F8
2F8
3E8
2E8
Selects the base I/O address for COM
port 1.
Interrupt
IRQ 3
Selects the IRQ for COM port 1.
IRQ 4
COM 2:
Disabled
Enabled
Auto
Auto forces BIOS to configure the port.
OS Controlled forces OS to configure the
port.
(Serial Port B)
OS Controlled
Base I/O Address
3F8
2F8
3E8
2E8
Selects the base I/O address for COM
port 2.
Interrupt
IRQ 3
Selects the IRQ for COM port 2
IRQ 4
Parallel Port
Disabled
Enabled
Auto
Auto forces BIOS to configure the port.
OS Controlled forces OS to configure the
port.
OS Controlled
Mode
Output only
Bi-directional
EPP
Selects parallel port mode.
ECP
Base I/O Address
Interrupt
378
278
Selects the base I/O address for LPT port.
Not available in ECP or EPP modes.
IRQ 5
IRQ 7
Selects the IRQ for LPT port.
Selects the DMA for LPT port.
Enables onboard diskette controller.
DMA channel
DMA 1
DMA 3
Floppy disk controller
Disabled
Enabled
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Advanced Chipset Control
Feature
Choices
Description
Your Setting
Graphics Aperture
4Mb
8Mb
Selects the Graphics Aperture size for the
AGP video device. Some operating
systems require this value to be less than
256MB.
16Mb
32Mb
64Mb
128Mb
256Mb
This feature is not used on this server.
640 – 768K Memory
Region
Enabled
Disabled
Enabled forwards ISA Master and DMA
cycles to the PCI bus. Disabled forwards
these cycles to memory.
Delayed Transaction
Passive Release
Disabled
Enable the delayed transaction
mechanism when PIIX4 is target of a PCI
transaction.
Enabled
Disabled
Enabled
Enable the Passive Release mechanism
on PHOLD# signal when PIIX4 is a PCI
MASTER.
Security Menu
Note: Enabling the Supervisor Password field requires
a password for entering Setup. The passwords are not case
sensitive.
Security Menu
Feature
Choices
Description
Your Setting
User Password is
Clear
Set
Status only; user cannot modify. Once set,
this can be disabled by setting it to a null
string, or by clearing password jumper on
system board (see Configuring System
Board Jumpers).
Supervisor Password is Clear
Status only; user cannot modify.
Set
Set User Password
Press ENTER
When the <Enter> key is pressed, the
user is prompted for a password; press
ESC key to abort. Once set, this can be
disabled by setting it to a null string, or by
clearing password jumper on system
board (see Configuring System Board
Jumpers).
3-10 Configuring Your System
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Security menu (Continued)
Feature
Choices
Description
Your Setting
Set Supervisor
Password
Press ENTER
When the <Enter> key is pressed, the
user is prompted for a password; press
ESC key to abort. Once set, this can be
disabled by setting it to a null string, or by
clearing password jumper on system
board (see Configuring System Board
Jumpers).
Password on Boot
Disabled
Enabled
Requires password entry before boot.
System will remain in secure mode until
password is entered. Password on Boot
takes precedence over Secure Mode
Boot.
Diskette Access
Administrator
Controls access to diskette drives.
User
Fixed Disk Boot Sector
Secure Mode Timer
Normal
Write Protect
Write-protects boot sector on hard disk to
protect against viruses.
Disabled
1 min
2 min
5 min
10 min
20 min
1 hr
Period of key/PS/2 mouse inactivity
specified for secure mode to activate. A
password is required for secure mode to
function. Cannot be enabled unless at
least one password is enabled.
2 hr
Secure Mode Hot Key
(Ctrl-Alt- )
[ ]
Key assigned to invoke the Quicklock
feature. Cannot be enabled unless at least
one password is enabled.
[A, B, ..., Z]
Secure Mode Boot
Disabled
Enabled
System will boot in secure mode. The
user must enter a password to unlock the
system. Cannot be enabled unless at
least one password is enabled.
Video Blanking
Disabled
Enabled
Blank video when secure mode is
activated. The user must enter a
password to unlock the system. Cannot
be enabled unless at least one password
is enabled.
Floppy Write Protect
Disabled
Enabled
When secure mode is activated, the
diskette drive is write protected. The user
must enter a password to disable. Cannot
be enabled unless at least one password
is enabled.
Configuring Your System 3-11
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Server Menu
Feature
Choices
Description
Your Setting
System Management
Console Redirection
Processor Retest
Press ENTER
Refer to “System Management Submenu.”
Refer to “Console Redirection Submenu.”
Press ENTER
Yes
No
Select Yes to have BIOS clear all
processor status and retest the
processor(s) on bootup.
3-12 Configuring Your System
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System Management Submenu
Feature
Choices
Description
Your Setting
Sever Management Info Press ENTER
Refer to “System Management Info
Submenu.”
System Event Logging
Clear Event Log
Disabled
Enabled
When enabled, system events will be
logged by BIOS and BMC.
No
Yes
Yes clears the system event log (SEL) in
BMC.
EMP Password switch
EMP Password
Disabled
Enabled
Enables EMP password.
[A…Z, 0 9]
This field only shows up when EMP
password is enabled.
EMP ESC Sequence
Refer to Appendix
B.
EMP Hangup Line
String
Refer to your
modem
documentation.
Modem Init String
Refer to your
modem
documentation.
High Modem Init String
EMP Access Mode
Refer to your
modem
documentation.
Pre-boot Only
Pre-boot Only - EMP is only enabled
during power down through power up to
the end of POST. Com 2 is returned to
system use at the end of Post when
operating system boots.
Always Active
Always Active - EMP is always enabled.
Com 2 cannot be used by operating
system. It is now dedicated for EMP use.
Disabled - EMP is disabled. Com 2 is
always available for system use by
console redirection or operating system
Disabled
EMP Restricted Mode
Access
Disabled
Enabled
If set to Enabled, Power on/off and Reset
server controls via EMP are no longer
available.
EMP Direct
Connect/Modem Mode
Direct Connect
Modem Mode
Sets how EMP connects to the server.
Direct Connect means a null modem
serial cable directly connects COM 2
connector port to the EMP console
machine.
Modem mode indicates that a modem is
connected on COM 2 for EMP use.
Configuring Your System 3-13
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Server Management Information Submenu
Items on this menu can not be modified by the user. If items require changes,
consult your system administrator.
Server Management Information Submenu
Feature
Choices
Description
Your Setting
Board Part Number
Board Serial Number
System Part Number
System Serial Number
Chassis Part Number
Chassis Serial Number
BMC Revision
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Information field only
Information field only
Information field only
Information field only
Information field only
Information field only
Information field only
Information field only
Primary HSBP Revision N/A
Console Redirection Submenu
Feature
Choices
Description
Your Setting
COM Port Address
Disabled
3F8
2F8
When enabled, console redirection uses
the I/O port specified. 3F8 is typically
COM 1 and 2F8 is typically COM2.
3E8
IRQ #
3 or 4
None
When console redirection is enabled, this
displays the IRQ assigned per the
address chosen in the COM Port Address
field.
Baud Rate
Flow Control
9600
Communications line dependent.
19.2k
38.4k
115.2k
No Flow Control
CTS/RTS
Communications line dependent.
XON/XOFF
CTS/RTS + CD
3-14 Configuring Your System
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Boot Menu
Feature
Choices
Description
Your Setting
Floppy Check
Disabled
Enabled
If Enabled, system verifies diskette type
on boot.. Disabled results in a faster boot.
Boot Device Priority
Hard Drive
Press ENTER.
Press ENTER.
Press ENTER.
Refer to “Boot Device Priority Submenu.”
Refer to “Hard Drive Submenu.”
Removable Devices
Refer to “Removeable Devices Submenu.”
Boot Device Priority Submenu
Use the up or down arrow keys to select a device, then press the <+> or <->
keys to move the device higher or lower in the boot priority list.
Boot Device Priority Submenu
Boot Priority
Device
Description
Your Setting
1.
ATAPI CD-ROM
Drive
Attempts to boot from an ATAPI CD-ROM
drive.
Removable
Devices
Attempts to boot from a removable media
device.
2.
3.
4.
Hard Drive
Attempts to boot from a hard drive device.
LANDesk® Service Attempts to boot from diagnostic boot
Agent II partition of the flash memory.
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Hard Drive Submenu
For options on this menu, use the up or down arrow keys to select a device, then
press the <+> or <-> keys to move the device higher or lower in the boot
priority list.
Hard Drive Submenu
Option
Description
1. Hard Drive #1 (or
actual drive string)
IDE drives will have a suffix attached to the drive ID string:
PM - hard drive on Primary Master Channel
PS - hard drive on Primary Slave Channel
SM - hard drive on Secondary Master Channel
SS - hard drive on Secondary Slave Channel
SCSI CD-ROMs will be displayed here because the onboard Symbios SCSI bios treats
CD-ROMs as hard drives.
SCSI removable drives will also appear here.
2. Other Bootable
Device
Covers all the boot devices that are not reported to the system BIOS through the BIOS
boot specification mechanism. This includes all PCI cards that are not bios boot compliant
(legacy) as well as ISA cards that are not PnP compliant.. ISA legacy cards will boot first
before non bios boot compliant PCI cards (in scan order from lowest slot to highest).
Removable Devices
For options on this menu, use the up or down arrow keys to select a device, then
press the <+> or <-> keys to move the device higher or lower in the boot
priority list.
Removable Devices Submenu
Option
1. Legacy Floppy Drive
Description
Refers to the onboard 3.5” floppy drive.
3-16 Configuring Your System
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Exit Menu
You can make the following selections on the Exit Menu. Select an option using
the up or down arrow keys, then press <Enter> to execute the option. Pressing
<Esc> does not exit this menu. You must select one of the items from the menu
or menu bar to exit.
Exit Menu
Choices
Description
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Load Custom Defaults
Save Custom Defaults
Discard Changes
Exits after writing all modified Setup item values to CMOS.
Exits leaving CMOS unmodified.
Loads default values for all Setup items.
Loads settings from custom defaults.
Saves present Setup values to custom defaults.
Reads the previous value of all Setup items from CMOS.
Writes all Setup item values to CMOS.
Save Changes
Configuring Your System 3-17
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Symbios Configuration Utility
The Symbios Configuration Utility detects the two SCSI host adapters located
on the system board. Use the utility to:
n Change adapter and SCSI device default values
n Check and/or change SCSI device settings that may conflict with those of
other devices in the server.
n Perform low-level formatting or verify operations on SCSI disk drives.
Running the Symbios Configuration Utility
1. Power-on the system. The system boots up.
2. When this message appears on the video monitor:
Press Ctrl-C to start the Symbios Configuration Utility
Press Ctrl+C to run this utility.
3. The utility starts and the Main Menu displays.
Symbios Configuration Utility Main Menu
Adapter
Port
Number
IRQ Level
Status
Next Boot
NVRAM
Found
Current
SYM53C875
SYM53C875
F800
F400
11
10
On
On
On*
On*
Yes
Yes
Change Adapter Status – Press ENTER twice to change adapter Next Boot Status.
Adapter Boot Order – Press ENTER to select and change boot order of each SCSI adapter.
Additional Adapter Configuration – Not used.
Display Mode-Verbose – Press ENTER to change display mode.
Mono/Color – Press ENTER to change display from black/white to color.
Language – Not used.
Help/Quit
*Next Boot Status for this controller must be turned OFF if you install the optional
Mylex AcceleRAID™ 150 (SecuRAID 110) or Mylex AcceleRAID™ 250 (SecuRAID 210)
Controller board in your system. Refer to “Change Adapter Status” above.
3-18 Configuring Your System
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The following keys are active for all SCSI Configuration screens:
Key
Action
Arrows
Up and down arrows move from one parameter to another
within a screen.
ENTER
ESC
Displays options for a configurable parameter. Selects an
option.
Moves back to previous screen or parameter or EXIT if at
the Main menu.
Changing the Adapter and Device Configurations
1. Using the arrow key, select the adapter you want to reconfigure. Press
ENTER.
2. Select “Adapter Setup” and press ENTER. The Adapter Setup screen
displays.
Adapter Setup Screen
Your Configuration
Description
SCAM Support
Recommended Setting or
Display Only
SYM53C875
1
SYM53C875
2
On
Parity
On
Host SCSI ID
Scan Order
7
Low to High
None
Removable media
support
CHS Mapping
SCSI Plug and Play Mapping
3. Highlight the function you want to change and press ENTER. You will be
prompted to save changes when you exit the configuration utility.
Configuring Your System 3-19
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To change device configuration parameters, perform the following steps:
1. At the SCSI Configuration Utility Main Menu, select the adapter which
connects to the SCSI device you are reconfiguring. The first adapter listed
controls the operation of the hard disk drives; the second adapter controls
any SCSI removable media devices installed in your system. Press ENTER.
2. Select “Device Selections” and press ENTER. The Devices 0 to 7 screen
displays.
3. Select the SCSI device you are reconfiguring and press ENTER. If you are
configuring SCSI Hard Disk Drives, refer to the SYM53C875 Adapter 1
Table below; if you are configuring SCSI Removable Media Devices, refer
to the SYM53C875 Adapter 2 Table below for recommended settings.
SYM53C875 Adapter 1 – SCSI Hard Disk Drives
Description
Recommended Setting or
Display Only
Your Configuration
Dev0 Dev1 Dev2 Dev3
Device Selections
Press ENTER for menu.
Select device and press
ENTER.
Sync Rate
Width (bits)
Disconnect
40
16
On
10
Read/Write I/O timeout
(secs)
Scan for device at boot time
Scan for SCSI LUNS
Queue Tags
Yes
No
On
3-20 Configuring Your System
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SYM53C875 Adapter 2 – SCSI Removable Media Devices
Description
Recommended Setting or
Display Only
Your Configuration
Dev0 Dev1 Dev2 Dev3
Device Selections
Press ENTER for menu.
Select device and press
ENTER.
Sync Rate
Width (bits)
Disconnect
10
8
On
10
Read/Write I/O timeout
(secs)
Scan for device at boot time
Scan for SCSI LUNS
Queue Tags
Yes
No
On
4. Highlight the function you want to change and press ENTER. You will be
prompted to save changes when you exit the configuration utility.
Note: If you wish to format a disk or verify disk media,
select “Format” or “Verify” from the Device Setup menu.
Configuring Your System 3-21
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Optional RAID Controllers
Factory Installed Controllers
The RAID options available for your system are the dual channel Mylex
AcceleRAID™ 150 (SecuRAID 110) and Mylex AcceleRAID™ 250 (SecuRAID
210) Controller boards, which gives your system the added security of fault
tolerance.
If you order a system with a RAID controller, the system is pre-configured at
the factory. Refer to the “RAID Configurations” table below to determine how
the RAID controller was configured at the factory. If you want to reconfigure
disk arrays and logical drives, you must run the AcceleRAID™ 150 or
AcceleRAID™ 250 BIOS Configuration Utility; if you want to change the RAID
level, you must run the Mylex Disk Array Controller Utilities (DACCF)
software. Refer to the AcceleRAID™ 150 or AcceleRAID™ 250 documentation
included with your system for information on running the AcceleRAID™ 150 or
AcceleRAID™ 250 BIOS Configuration Utility and the DACCF utility.
CAUTION
Some server systems have network operating systems
preloaded at the factory. If a network operating system is
preloaded on your server system, then use of the DACCF
utility is not required. However, if you do use the DACCF
utility you may need to reload the network operating system.
Make sure that you have all the pertinent software to
perform the reload.
RAID Configurations
Number of
Hard Drives
RAID Level
Configured
Hard Drives in Description
Array
1
JBOD
1
JBOD (RAID 0) JBOD is an acronym for Just a Bunch Of
Disks. Each drive can operate independently as with a
common host bus adapter; or multiple drives may be spanned
and seen as a single very large drive. No redundancy is
provided.
2
3
4
1
5
5
2
3
Mirroring (RAID 1) Drives are paired and mirrored. All data is
100% duplicated on an equivalent drive (fully redundant).
Striping with Parity (RAID 5) Data is striped across several
physical drives. Parity protection is used for data redundancy.
3 plus 1 hot
spare drive
Striping with Parity (RAID 5) Data is striped across three
physical drives. Parity protection is used for data redundancy.
This drive is used as the “Hot Spare.”
5 or more
—
—
The first four disks are as stated above. The remaining disks
are not part of the array, but are ready to be configured.
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Add-on Controller
If you are adding a RAID controller to an existing system, the AcceleRAID™
150 or AcceleRAID™ 250 BIOS Configuration Utility allows you to configure
disk arrays and logical drives in your system. Since the utility resides in the
AcceleRAID™ 150 or AcceleRAID™ 250 BIOS on the RAID controller, its
operation is independent of the operating system in your server. Refer to
Chapter 4 in this User's Guide for information on installing an add-in option
board. Refer to Chapter 4 of the AcceleRAID™ 150 or AcceleRAID™ 250
Installation Guide for information on running the AcceleRAID™ 150 or
AcceleRAID™ 250 BIOS Configuration Utility.
Note: Next Boot Status for the first Symbios
SYM53C875 controller must be turned OFF if you install the
optional Mylex AcceleRAID™ 150 (SecuRAID 110) or Mylex
AcceleRAID™ 250 (SecuRAID 210) Controller board in your
system. Refer to “Symbios Configuration Utility” found earlier
in this chapter.
DACCF Configuration Utility
The DACCF utility is included with the RAID controller. The AcceleRAID™
150 and the AcceleRAID™ 250 support various versions of RAID technology
(referred to as RAID levels). To use any RAID level, you must configure the
RAID controller using the DACCF Configuration Utility prior to installing your
Network Operating System. For an explanation of this utility, refer to the Disk
Array Controller Configuration Utilities Manual that was shipped with the
controller. Chapter 2 (Preparing the Array) covers array hardware preparation,
configuration, and initialization. After completing the steps in Chapter 2, you
can install your Network Operating System.
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Configuring System Board Jumpers
Before You Begin
Only a qualified technical person should perform the procedures in this section.
CAUTION
Electrostatic discharge (ESD) can damage the
system board. Modify the system board only at an
ESD workstation. Otherwise, wear an antistatic
wrist strap attached to chassis ground.
The system board jumpers enable you to set specific operating parameters for
your system. A jumper is a small plastic-encased conductor (shorting plug) that
slips over two jumper pins.
The “System board Jumpers” illustration shows the location of the system board
jumpers. The “System Board Jumper Configurations” table lists the system
board jumpers and their factory default settings.
G
J3J1
J7B1
1 3
A
B
C
9
5
1
J2J1
D
E
F
9
5
1
System Board Jumpers
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System Board Jumper Summary
Jumper Block
Pins (default in bold)
What it does at system reset
9-10, Protect
10-11, Erase
5-6, Normal
6-7, Program
1-2, Protect
2-3 Erase
A.
B.
C.
D.
BMC Boot Block
Write Protect
BMC boot block is write protected.
BMC boot block is erasable and programmable.
System boots normally.
BMC Forced
Update Mode
System tries to update BMC firmware.
BIOS boot block is write-protected.
BIOS boot block is erasable and programmable.
BIOS Boot Block
Write Protect
9-10, Normal
Recovery Boot
System attempts to boot using the BIOS stored in
flash memory.
10-11, Recovery
BIOS attempts a recovery boot, loading BIOS code
from a floppy diskette into the flash device. This is
typically used when the BIOS code has been
corrupted.
5-6, Protect
6-7, Erase
1-2, Protect
2-3, Erase
E.
F.
Password Clear
CMOS Clear
Maintains the current system password.
Clears the password.
Preserves the contents of NVRAM.
Replaces the contents of NVRAM with the
manufacturing default settings.
1-2, Disabled
G.
Reserved
Required on factory default.
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Moving System Board Jumpers
CAUTION
Before doing the procedures in this section, make sure that
your system is powered off and unplug the AC power cord
from the back of the chassis. Failure to disconnect power
before moving the jumpers can result in personal injury and
equipment damage.
Observe static precautions. Use an antistatic wrist strap.
To configure the system board options:
1. Power off the system and remove the left panel as described in Chapter 4 of
this guide.
2. Check to ensure the system power cord is removed from the back of the
system.
3. Locate the position of the jumpers on the system board you are changing. To
change a jumper setting, use a pair of needle-nose pliers or your fingers to
remove the jumper from its current location. Position the jumper over the
two pins for the desired setting and press it onto the pins. Be careful not to
bend the pins. Refer the System Board Summary table for system board
jumper settings.
4. Install the system cover and power up the system.
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Resetting the CMOS NVRAM
Use the clear CMOS memory procedures, which includes the reset CMOS
NVRAM process, under "Enable F2 Prompt by Changing a Jumper and Using
SSU" in Chapter 5.
Clearing and Changing the Passwords
To clear and change the passwords:
1. Power down your system. Remove the left side panel as described in
Chapter 4 of this User’s Guide.
2. Move the Password Clear jumper from pins 5-6 to pins 6-7. Refer to
“Configuring System Board Jumpers” to see the location of this jumper.
3. Power on the system and wait for POST to complete. This automatically
clears the old password.
4. Power off the system.
5. Move the Password Clear jumper back to pins 5-6.
6. Replace the panel and power on the system.
7. To specify a new password run the BIOS Setup Utility as described earlier
in this chapter.
Recovering the BIOS
This procedure should only be performed by qualified technical personnel.
CAUTION
Leave Recovery Boot jumper at factory-default setting.
This jumper should only be moved by a technically qualified
person.
Boot Block Write Protect
This procedure should only be performed by qualified technical personnel.
CAUTION
Leave boot block jumper at factory-default setting:
Programming the boot block incorrectly will prevent the
system from booting. Programming should only be done by
a technically qualified person. The procedure requires a
special “Boot Block Update Utility.” Contact your dealer or
sales representative for more information.
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BMC Forced Update Mode
This procedure should only be performed by qualified technical personnel.
CAUTION
Leave BMC Forced Update Mode jumper at factory-
default setting: Setting this jumper incorrectly will prevent
the system from booting. Programming should only be done
by a technically qualified person. Contact your dealer or
sales representative for more information.
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4
Upgrading Your System
n General Information
n Static Precautions
n Preparing Your System for Upgrade
n Equipment Log
n Opening the Front Door
n Removing a Side Panel
n Installing a Side Panel
n Modifying the System Board
n Option Boards
n Hard Disk Drives
n Removable Media Devices
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General Information
WARNING
The DC push-button on/off switch on the front panel does
not turn off the system AC power. Also, +5vdc is present on
the system board whenever the AC power cord is connected
between the system and an AC outlet. Before doing the
procedures in this manual, make sure that your system is
powered off and unplug the AC power cords from the back
of the chassis. Failure to disconnect power before opening
your system can result in personal injury and equipment
damage.
CAUTION
The server management logic on your system board
monitors and logs system voltage changes. When powering
down your system you may experience a 1–5 second delay
from the time you press the push-button power on/off switch
on the front panel and your system powering down. This is
normal system operation and is required by the server
management logic.
CAUTION
Operating your system with the side panels removed can
damage your system components. For proper cooling and
airflow, always replace the side panels before powering on
your system.
Note: Your system error log will be lost, if your system
ac power source is off or disconnected.
Contact your sales representative or dealer for a list of approved optional
peripheral devices.
Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards, and
other components. You can provide some ESD protection by wearing an
antistatic wrist strap attached to chassis ground when handling system
components.
Electronic devices can be easily damaged by static electricity. To prevent
damage, keep them in their protective packaging when they are not installed in
your system.
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Preparing Your System for Upgrade
Depending on the upgrade, you will need one or more of the following tools:
n Phillips screwdriver (#1 bit and #2 bit)
n Flat-head screwdriver
n Small needle nose pliers
n Pen or pencil
n ESD workstation or antistatic wrist strap (recommended)
Equipment Log
Use the equipment log form located at the end of this manual to record the
model and serial number of your system, all installed options, and any other
pertinent information specific to your system. You will need this information
when configuring your system.
Opening the Front Door
To open the front door (see "Front View with Front Door Opened" in Chapter
2.)
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Removing a Side Panel
To install options in your system, you must remove the side panel on the left
side of the system (as viewed from the front). The side panel on the right side of
the system (as viewed from the front) only has to be removed when adding
removable media devices or a second power supply. The right side panel
removes in the same manner as the left side panel.
CAUTION
For proper cooling and airflow, do not operate the system
with the side panels removed. Always replace the panels
before powering on the system.
WARNING
If you are removing the side panel after the system is set up,
you must first power off the system and all external devices
and then Unplug the system power cord
To remove a side panel:
1. Power off the system and ensure it is disconnected from the ac wall outlet.
2. The side panel is secured to the chassis with two screws. Remove the screws
securing the side panel. Save the screws for reattaching the side panel.
3. Slide the side panel toward the rear of the chassis. This unlocks the locking
fingers behind the side panel.
4. Pull the side panel out and away from the chassis.
4-4 Upgrading Your System
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Removing a System Side Panel
Installing a Side Panel
1. Before replacing the side panel, make sure no tools or loose parts have been
left inside the system chassis.
2. Make sure all option boards are firmly seated in their respective slots and
that all interior cables are properly connected.
3. Insert the metal tabs on the top and bottom of the side panel into their slots
on the chassis. Slide the side panel forward as far as it will go.
4. Replace the two side-panel retaining screws.
Note: If your system is already set up, plug the system
back in, reconnect the peripherals, and power on the
peripherals and system.
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Modifying the System Board
The following sections provide procedures for upgrading and configuring the
system board in your system. Topics covered include:
n Replacing the real-time clock battery
n Replacing the Pentium II processor
n Installing or removing DIMMs.
CAUTION
Electrostatic discharge (ESD) can damage add-in boards
and other components; place them on an antistatic surface.
Modify the system board only at an ESD workstation.
Otherwise, wear an antistatic wrist strap attached to chassis
ground.
Replacing the Real-time Clock Battery
You may need to replace the real-time clock battery because of its life span. The
battery (Vendor Part #CR2032) is a commodity part available through many
vendors. Notice the plus (+) sign on the battery. This sign will assist you in
correctly positioning the battery on the system board.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with same or equivalent type recommended by
manufacturer. Dispose of lithium batteries as required by
local ordinance or as normal waste if no local ordinance
exists. Do not expose the component to excessive heat or
fire. Keep all batteries away from children
CAUTION
Observe static precautions. Use an antistatic wrist strap.
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B
A
C
Replacing the Real-Time Clock Battery
1. Power off the system and remove the left side panel as described earlier in
this chapter.
2. Insert the tip of a small flat-bladed screwdriver, or equivalent, under the
plastic tab on the San-in plastic retainer (A in figure).
3. Gently push down on the screwdriver to lift the battery (B).
4. Remove the battery from its socket (C).
5. Dispose of the battery according to local ordinance.
6. Remove the new lithium battery from its package, and, being careful to
observe the correct polarity, insert it in the battery socket.
7. Reinstall the plastic retainer on the lithium battery socket.
8. Replace the side panel, plug in the system power cord, and turn on the
system.
9. Run the BIOS Setup to restore the configuration settings to the real-time
clock.
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Replacing the Pentium II Processor
This subsection provides the procedure for upgrading the Pentium II Processor
in your system. The Pentium II processor is packaged as a Single Edge
Connector Cartridge (SECC), packaged as a Single Edge Processor Package
(SEPP), or packaged as a Single Edge Connector Cartridge Version 2 (SECC2).
The SECC packaged cartridge includes:
n processor core with an integrated 16 KB primary (L1) cache
n secondary (L2) cache
n thermal plate
n back cover.
The SEPP packaged board includes:
n processor core with an integrated 16 KB primary (L1) cache
n secondary (L2) cache.
The SECC2 packaged cartridge includes:
n processor core with an integrated 16 KB primary (L1) cache
n secondary (L2) cache.
n back cover.
CAUTION
Electrostatic discharge (ESD) can damage components;
place them on an antistatic surface. Modify the system board
using an antistatic wrist strap attached to chassis ground.
WARNING
If the system has been running, any processor and heat sink
already installed on the board will be hot. To avoid the
possibility of a burn, let the components cool for 10 minutes
before continuing with the procedures described here
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Replacing the SECC Version
1. Power off the system and remove the left side panel as described earlier in
this chapter.
2. Press the processor latches toward the center of the SEC cartridge to free
them from the retention module, Item A in Figure "Removing a Processor"
below.
3. Lift the SEC cartridge upward, out of the retention module and place it on a
grounded, static-free surface or conductive foam pad.
A
A
Removing a Processor
4. Remove the two clips that secure the heat sink to the old processor, see
Figure "Processor heat Sink Assembly" below.
5. Remove the heat sink and thermal pad from the top of the old processor, see
Figure "Processor heat Sink Assembly" below.
6. Put the old processor in a piece of conductive foam and store in an antistatic
package.
Processor Heat Sink Assembly
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7. Remove the new processor from its antistatic package and place it on a
grounded, static-free surface or conductive foam pad.
8. Position the thermal pad on top of the new processor so that the holes in the
thermal pad line up with the holes in the processor.
9. Position the heat sink on top of the new processor.
10.Install the two clips that secure the heat sink to the processor.
11.Position the processor back into the retention module. Ensure that the
alignment notch in the SEC cartridge fits over the plug in Slot 1. Push down
firmly, with even pressure on both sides of the top, until the SEC cartridge is
seated.
12.To lock in the processor, push the latches outward until they click into place
in the retention module, Item A in Figure "Removing a Processor" above.
The latches must be secured for proper electrical connection of the
processor.
13.After you have installed a new processor, you must run the BIOS Setup
Utility (F2) to configure its speed. Refer to Chapter 3, “Configuring Your
System.”
14.Replace the left side panel and power up the system.
4-10 Upgrading Your System
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Replacing the SEPP Version
1. Power off the system and remove the left side panel as described earlier in
this chapter.
2. Pull the processor latches, Item A in Figure "Removing a Processor" below,
out away from the edges of the SEPP to free them from the Universal
Retention Module (URM).
3. Lift the SEP processor upward, out of the URM and place it on a grounded,
static-free surface or conductive foam pad.
Removing a Processor
4. Remove the attachment clip, Item A in Figure "Processor Heat Sink
Assembly" below, that secures the heat sink to the old processor.
5. Remove the heat sink, Item C in Figure "Processor Heat Sink Assembly"
from the front of the old processor, Item B in Figure "Processor Heat Sink
Assembly" below.
6. Put the old processor in a piece of conductive foam and store in an antistatic
package.
Processor Heat Sink Assembly
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7. Remove the new processor from its antistatic package and place it on a
grounded, static-free surface or conductive foam pad.
8. Position the heat sink, Item C in Figure "Processor Heat Sink Assembly"
above, on the front of the new processor so that the holes in the heat sink
line up with the holes in the processor.
9. Install the attachment clip, Item A in Figure "Processor Heat Sink
Assembly" above, that secures the heat sink to the processor.
10.Position the processor back into the URM. Ensure that the alignment notch
in the SEPP board fits over the plug in Slot 1. Push down firmly, with even
pressure on both sides of the top, until the SEPP board is seated.
11.To lock in the processor, push the latches inward until they secure the SEPP
board into place in the URM, Item A in Figure "Removing a Processor"
above. The latches must be secured for proper electrical connection of the
processor.
12.After you have installed a new processor, you must run the BIOS Setup
Utility (F2) to configure its speed. Refer to Chapter 3, “Configuring Your
System.”
13.Replace the left side panel and power up the system.
4-12 Upgrading Your System
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Replacing the SECC2 Version
1. Power off the system and remove the left side panel as described earlier in
this chapter.
2. Pull the processor latches, Item A in Figure "Removing a Processor" below,
out away from the edges of the SEC cartridge to free them from the
Universal Retention Module (URM).
3. Lift the SEC cartridge upward, out of the URM and place it on a grounded,
static-free surface or conductive foam pad.
Removing a Processor
4. Remove the barbed spring pins, Item A in Figure "Processor Heat Sink
Assembly", below, that secures the heat sink to the old processor.
5. Remove the heat sink, Item B in Figure "Processor Heat Sink Assembly"
below, from the front of the old processor, Item C in Figure "Processor Heat
Sink Assembly" below.
6. Put the old processor in a piece of conductive foam and store in an antistatic
package.
Processor Heat Sink Assembly
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7. Remove the new processor from its antistatic package and place it on a
grounded, static-free surface or conductive foam pad.
8. Position the heat sink, Item B in Figure "processor Heat Sink Assembly"
above, on the front of the new processor so that the holes in the heat sink
line up with the holes in the processor.
9. Install the barbed spring pins, Item A in Figure "Processor Heat Sink
Assembly" above, that secures the heat sink to the processor.
10.Position the processor back into the URM. Ensure that the alignment notch
in the SEC cartridge fits over the plug in Slot 1. Push down firmly, with
even pressure on both sides of the top, until the SEC cartridge is seated.
11.To lock in the processor, push the latches inward until they secure the SEC
cartridge into place in the URM, Item A in Figure "Removing a Processor"
above. The latches must be secured for proper electrical connection of the
processor.
12.After you have installed a new processor, you must run the BIOS Setup
Utility (F2) to configure its speed. Refer to Chapter 3, “Configuring Your
System.”
13.Replace the left side panel and power up the system.
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DIMMs
The system board contains three DIMM sockets labeled 1 through 3. Each
socket can hold a single 72-bit DIMM module with 32MB, 64MB, 128MB, or
256MB of memory. When all three sockets are populated, the system board
supports a maximum of 768 MB of memory with 256MB DIMMs. A DIMM
will always be installed in the right socket. When you install additional DIMMs,
you must start with the first empty socket to the left of DIMMs already installed.
When you remove DIMMs, you must start with the first DIMM socket closest to
the left edge of the system board.
3 2 1
DIMM Locations
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Memory DIMM Configurations
This table lists the distribution of DIMMs for specific memory configurations.
System Memory Configurations
Capacity per DIMM slot (MB) any DIMM slot order
System Capacity
(MB)
Slot 1
Slot 2
Slot 3
32
64
32
32
32
64
64
96
96
32
64
64
64
128
64
64
32
32
32
64
32
32
128
128
128
160
192
192
192
224
256
256
256
288
288
320
320
320
384
384
384
416
448
512
512
544
576
640
768
64
64
32
64
64
32
64
32
128
128
128
128
128
256
128
256
128
256
256
128
256
256
256
256
256
256
256
256
256
256
32
64
64
128
128
32
128
32
64
128
64
128
128
128
128
256
256
256
256
256
32
64
32
128
64
32
64
128
32
64
128
256
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Installing DIMMs
1. Power off the system and remove the left side panel as described earlier in
this chapter.
CAUTION
Observe static precautions. Use an antistatic wrist strap.
Hold DIMMs only by their edges.
2. Holding the DIMM module only by the edges, remove it from its antistatic
package.
3. Position the DIMM so that the two notches in the bottom edge of the DIMM
align with the keyed socket.
3 2 1
Inserting Memory DIMMs
4. Insert the bottom edge of the DIMM into the socket, and press down firmly
on the DIMM until it seats correctly.
5. Gently push the plastic ejector levers on the socket ends to the upright
position.
6. Repeat the steps to install each DIMM.
7. Replace the left side panel and turn on the system.
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Removing DIMMs
CAUTION
Use extreme care when removing a DIMM. Too much
pressure can damage the socket slot. Apply only enough
pressure on the plastic ejector levers to release the DIMM
1. Power off the system and remove the left side panel as described earlier in
this chapter.
2. Gently push the plastic ejector levers out and down to eject a DIMM from its
socket.
3. Hold the DIMM only by its edges, being careful not to touch its components
or gold edge connectors. Carefully lift it away from the socket, and store it
in an antistatic package.
4. Repeat the above steps to remove the remaining DIMMs.
5. Replace the side panel and turn on the system.
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Option Boards
This section describes how to install and remove ISA and PCI option boards.
The system board has two ISA bus expansion slots and four PCI bus expansion
slots. One of the ISA connectors shares a chassis expansion slot with a PCI
connector.
The high-performance PCI local bus allows the adoption of newer networking
technology, such as 100 MB/second Ethernet NICs, with a minimum of effort
and without concern for I/O bottlenecks. The PCI local bus offers up to 133
MB/second bandwidth.
PCI 1
PCI 2
PCI 3
PCI 4
ISA 1
ISA 2
PCI and ISA Slot Locations
Installation Considerations
Newer adapters, designed for Plug-and-Play systems, are automatically
configured by the system without any user intervention. Older ISA adapters
must be manually configured as detailed below. Once the manual configuration
is complete, the Plug-and-Play adapters are configured around the manually
configured adapters without causing any resource conflicts.
ISA adapters can be Plug-and-Play. ISA adapters that are not Plug-and-Play
must be manually configured following the instructions supplied with the board.
The configuration is defined to the system by creating the ISA configuration file
when running the SSU. If you are adding a non-Plug and Play ISA option board,
run the SSU before installing the board. For details on running the SSU, refer to
Appendix B.
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Installing an Option Board
1. Power off the system and remove the left side panel as described earlier in
this chapter.
2. Remove and save the expansion slot retainer bar by pressing down on its top
snap fastener and pulling the bar out.
Removing the Expansion Slot Retainer Bar
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3. Remove and save the expansion slot cover by sliding it straight back and out
of the slot.
Removing the Expansion Slot Cover
CAUTION
Observe static precautions. Use an antistatic wrist strap.
4. Remove the option board from its protective wrapper, holding the board
only by the edges. Do not touch the board components or the gold
connectors.
5. Record the option board serial number in the equipment log.
6. Set any board jumpers or switches as described in the documentation that
comes with the option board.
7. Refer to the documentation accompanying the option board for information
on whether the board is a PCI or ISA board. Refer to “Option Board
Hardware Configurations” table to determine the recommended option board
slot assignment and configuration parameters.
Note: If you are adding a non-Plug and Play Legacy
ISA option board, run the SSU before installing the board.
For details on the SSU, refer to Appendix B.
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8. Holding the board by its top edge or upper corners, firmly press the board
into an expansion slot on the system board. The tapered foot of the option
board retaining bracket must fit into the mating hole in the expansion slot .
Installing an Option Board
9. Align the rounded notch in the option board retaining bracket with the
alignment tab in the expansion slot frame. The retaining bracket fits into the
space that was occupied by the expansion slot cover.
10.Be sure to push the bracket slot up against the expansion slot frame. If this is
not done, the bracket may interfere with an adjacent bracket.
11.Install the previously removed expansion slot retainer bar by pressing its top
fastener into the top of the expansion slot frame. The bottom tapered tab of
the expansion slot retainer bar fits into the mating slot on the bottom of the
expansion slot frame.
12.Connect any external cables (if they are needed) to the installed option
board.
13.Replace the left side panel; plug in the system power cord, and power on the
system.
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Removing an Option Board
Note: Expansion slot covers must be installed on all
vacant slots to maintain the electromagnetic emissions
characteristics of the system and to assure proper cooling of the
system components.
1. Power off the system and remove the left side panel as described earlier in
this chapter.
2. Disconnect any cables attached to the option board you are removing.
3. Remove and save the expansion slot retainer bar by pressing down on its top
fastener and pulling the bar out.
4. Hold the board at each end and carefully rock it back and forth until the edge
connectors pull free. Make sure that you do not scrape the board against
other components.
5. Remove the board from the expansion slot and place it in an antistatic
wrapper. If you are replacing a board, go to "Installing an Option Board"
earlier in this chapter, otherwise continue.
6. Install an expansion slot cover over the vacant slot.
7. Install the previously removed expansion slot retainer bar by pressing its top
fastener into the lock plate at the top of the expansion slot frame. The
bottom tapered tab of the expansion slot retainer bar fits into the mating slot
on the bottom of the expansion slot frame.
8. Replace the left side panel; plug in the system power cord, and power on the
system.
9. If you removed a non-Plug-and-Play ISA option board, run the SSU to
configure the system as described in the “Configuring Your System”
chapter.
Installing a RAID Controller Board
Use this procedure to install a Mylex RAID controller board.
1. Install the RAID controller board into PCI slot 2 of the system board. See
"Installing an Option Board" earlier in this chapter.
2. Cable the RAID controller board as described below (see "System Cabling
in Appendix A):
n Remove the end of the SCSI interface cable that is plugged into the wide
SCSI connector on the system board.
n Reinstall the end of the SCSI interface cable just removed into the
Channel 0 connector on the RAID board.
Upgrading Your System 4-23
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Hard Disk Drives
Your system supports a variety of SCSI hard disk drives. The SCSI drives must
use the industry standard 80-pin Single Connector Attachment (SCA) connector.
Contact your sales representative or dealer for a list of approved devices. The
internal hard disk drives are located in the SCSI Disk Drive Bays (A).
SCSI Disk Drive Bay Locations
If you are adding or removing a SCSI hard disk device, consider the following:
CAUTION
Do not hot swap a non-LVD-disk-drive into a LVD-disk-drive
only system for it may cause data corruption. The only way a
non-LVD-disk-drive can be used with an all LVD-disk-drive
system is by first powering down the system, installing the
non-LVD-disk-drive, and then powering the system back up.
Note: Installing a non-LVD-disk-drive into an all LVD-
disk-drive system causes all the drives to operate in the non-
LVD mode.
n The onboard SCSI controller supports single-ended drives. If a RAID
controller board is installed it supports Low Voltage Differential (LVD)
disks. The hard disk SCSI address assignment is:
Hard Disk SCSI Address Assignments
Bay
Device
SCSI ID Address
1
2
3
4
5
6
7
First 1.6 inch Hard Disk (Bottom)
Second 1.6 inch Hard Disk
Third 1.6 inch Hard Disk
0
1
2
3
4
5
6
Fourth 1.0 inch Hard Disk
Fifth 1.0 inch Hard Disk
Sixth 1.0 inch Hard Disk
Seventh 1.0 inch Hard Disk (Top)
4-24 Upgrading Your System
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Installing or Swapping a Hard Disk Drive in a Hot-swap Bay
This procedure describes installing a new drive or swapping out a faulty drive
from one of the seven hot-swap SCSI disk drive bays. The 3 1/2-inch SCSI
drives must use the industry standard 80-pin Single Connector Attachment
(SCA) connector. Each drive must be installed in a drive carrier.
Note: To order a carrier, contact your sales
representative or dealer.
n If installing new drives, follow an installation scheme starting with the
bottom drive. Fill the bays bottom to top.
n If an individual SCSI drive fault LED (yellow light) is on steadily, this
indicates that the drive has been flagged as faulty by the SCSI host
controller. Follow the procedure described in this section to remove the
faulty drive and swap in a good one.
Note: ESD can damage disk drives, boards, and other
parts. This system can withstand normal levels of
environmental ESD while you are hot-swapping SCSI hard
drives. However, we recommend that you do all procedures
in this chapter only at an ESD workstation or provide some
ESD protection by wearing an antistatic wrist strap attached
to chassis ground¾any unpainted metal surface¾on your
system when handling parts.
CAUTION
Drive manufacturer's caution against moving a disk drive
that is still spinning because of possible damage to the drive.
After you determine which drive has been flagged as faulty, the procedure is the
same to swap a drive or to install one for the first time.
Upgrading Your System 4-25
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Installing or Swapping a Hard Disk Drive
1. Open the front door as described earlier in this chapter.
2. If installing a hard disk drive in a disk carrier for the first time, perform the
following procedures:
n
Pull the handle out of the disk carrier's front panel and remove the front
panel. from the SCSI hard disk drive bay.
Removing the Disk Carrier's Front Panel
n
Attach and secure the front panel (A) to a disk carrier's frame (B) with
the screws (C and D) supplied.
Assembling the Disk Carrier
n
Go to step 5.
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3. If swapping a hard disk drive, remove its carrier from the SCSI hard disk
drive bay and perform the following procedures:
CAUTION
Depending on the drive fault, the drive may be still spinning
when you remove it. Follow the next steps exactly when
removing drives.
n Pull the disk carrier handle out.
n Pull the faulty disk drive out of the bay far enough to disengage the drive
connector from the backplane. Wait 30 seconds until the drive spins
down.
n Remove the carrier from of the drive bay.
4. Remove the hard disk drive from the disk carrier.
5. Remove the new drive from its protective wrapper, and place on an antistatic
surface.
CAUTION
Observe static precautions. Use an antistatic wrist strap.
6. Record the drive model and serial numbers in the equipment log.
7. Install the drive on the drive carrier.
n Place the drive on the carrier, with its connector facing the back of the
carrier.
n Turn the drive and carrier over and secure the drive in the carrier with
the four screws supplied with the disk drive.
Securing the Drive in the Carrier
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8. Install the drive carrier with drive into the bay as follows:
n Close the drive carrier handle.
n Align the drive carrier with the bay guide rails.
n Slide the drive carrier into the bay until it docks with the SCSI backplane
connector.
Installing a Disk Carrier into the Bay
9. Close the front door on the system. If necessary, configure the system as
described in Chapter 3 "Configuring Your System".
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Removable Media Devices
A variety of IDE and SCSI removable media devices can be installed in
peripheral bays A, B, C, D, and E. An IDE CD-ROM is always mounted in bay
A. A 3.5-inch diskette drive is always mounted in bay C. Other devices should
be installed in the first available bay from the top (bay B). Contact your sales
representative or dealer for a list of approved devices.
If you are adding or removing an IDE removable media device, consider the
following:
n The system board supports a primary and secondary IDE channel
connector. Each of these supports two devices, for a total of four IDE
devices. Your system includes the primary channel IDE interface cable.
n A first (master) device and a second (slave) device are supported on both
the primary and secondary IDE connector. The device configuration,
master versus slave, is determined by jumpers on the device. Cable
Sense (CS) device configuration is not supported.
n Your system includes a three-connector IDE cable connecting the CD-
ROM to the system board primary IDE connector. The CD-ROM that
comes with your system is set as the master device. A second IDE
connect is available to connect a slave IDE removable media device.
n If only one device is on an IDE channel connector it must be set as the
master device.
Upgrading Your System 4-29
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If you are adding or removing a SCSI removable media device, consider the
following:
n The optional SCSI tape drive address assignment is 2.
n The SCSI termination resistors must be installed in the last SCSI drive of
the daisy chain cabling. If the SCSI tape is your only SCSI device on the
SCSI controller B, termination must be installed in the tape drive.
Installing a 5.25-Inch Media Device
CAUTION
CD-ROM devices contain a laser system and are classified
as CLASS 1 LASER PRODUCTS. To use these devices,
thoroughly read the documentation provided by the CD-
ROM manufacturer, and keep the documentation for future
reference. In case of any trouble with a CD-ROM, please
contact your nearest service representative. To prevent
direct exposure to the laser beam, do not try to open the
enclosure. Use of controls or adjustments or performance of
procedures other than those specified in the CD-ROM
manufacturer's documentation may result in hazardous
radiation exposure.
1. Power off the system, unplug the system power cord, and remove the
appropriateside panel depending upon the bay you are installing the media
device in and as described earlier in this chapter.
2. Open the front door as described earlier in this chapter.
CAUTION
Observe static precautions. Use an antistatic wrist strap.
3. Carefully remove the front system bezel by releasing its two plastic snap
tabs on the back of the bezel and pulling it out (see Figure below).
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Removing the Front System Bezel
4. Remove the EMI metal shield covering the bay where you are installing a
media device as shown below. The metal shield is released by pulling on the
tabs at the top and bottom of the metal shield.
Removing an EMI Metal Shield
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5. Remove the filler panel from the system bezel corresponding to the bay
where you are installing a media device as shown below. The filler panel is
released by pressing on the plastic snap tabs located on the back of the
system bezel. Save the panel for reinstallation.
Removing a Filler Panel
6. Remove the device from its protective wrapper and place it on an antistatic
surface. Record the drive model and serial number in the equipment log.
7. Set any drive jumpers or switches before you install the drive. See the
documentation that comes with the device for jumper or switch information.
Note: If the drive comes with drive rails, do not use
them. Remove any rails already attached.
8. Attach the device side rails supplied with the system as shown below.
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Attaching the Device Side Rails
9. Install the media device into the bay as follows:
n Move any cables in the bay out of the way.
n Align the rails on the media device with the supports in the bay.
n Slide the device into the bay until it locks in place.
Installing a Removable Media Device
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10.Connect the interface and power cables to the device as follows (see Figure
above):
n If you are installing a 5 1/4-inch tape drive or other IDE device, align
and connect the drive signal cable and the system power cable to their
connectors. The cable connector for the 5 1/4-inch device is keyed to fit
only in the correct position. The red edge of the cable goes to pin 1 on
the cable connector. Align the red edge of the connector with pin 1
(notched end) on the drive connector.
n If you are installing a SCSI device, connect the SCSI cable and system
power cable. Be sure to align the SCSI cable connector (not keyed) with
the device connector.
11.Carefully reinstall the front system bezel by inserting its top plastic tabs into
the chassis top tab slots and then pushing its bottom portion straight in
against the chassis (see Figure below).
12.Close the front door, reinstall the side panel, and power on the system.
Installing the Front System Bezel
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Removing a 5.25-Inch Device
1. Power off the system, unplug the system power cords, and remove the
appropriate side panel depending upon the bay you are removing the media
device from and as described earlier in this chapter.
2. Open the front door as described earlier in this chapter.
3. Observe static precautions. Use an antistatic wrist strap.
CAUTION
Observe static precautions. Use an antistatic wrist strap.
4. Carefully remove the front system bezel by releasing its two plastic snap
tabs on the back of the bezel and pulling it out (see Figure below).
Removing the Front System Bezel
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5. Disconnect the power cable (A) and ribbon data cable (B) from the device
you are removing.
Removing a Removable Media Device
6. Remove the device from the peripheral bay by pushing in on its drive rail
clips and pull the device completely out of the bay (see Figure above).
7. Install an EMI metal shield over the bay where you removed the peripheral
device. The EMI shield is secured by just snapping it into place.
8. Install a filler panel in the open area of the system bezel corresponding to the
bay where the media device was removed.
9. Replace the side panel and front panel, and power on the system.
10.Remove the drive serial number from the equipment log.
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5
Problem Solving
n Problem Solving
n Static Precautions
n Troubleshooting Checklists
n Additional Troubleshooting Procedures
n Specific Problems and Corrective Actions
n Problems with the Network
n PNP Installation Tips
n BIOS User’s Information
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Problem Solving
This chapter helps you identify and solve problems that may occur during system
installation or while using your system. The first section of this chapter tells you how to
reset your system in the event of problems. The next few sections provide
troubleshooting checklists and procedural steps that help you isolate specific system
problems. The last section includes BIOS, system, and disk status user information.
WARNING
The DC push-button on/off switch on the front panel does not turn off
the system AC power. Also, +5vdc is present on the system board
whenever the AC power cord is connected between the system and
an AC outlet. Before doing the procedures in this manual, make sure
that your system is powered off and unplug the AC power cords from
the back of the chassis. Failure to disconnect power before opening
your system can result in personal injury and equipment damage
CAUTION
Operating your system with the side panels removed can damage
your system components. For proper cooling and airflow, always
replace the side panels before powering on your system.
Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards, and other
components. You can provide some ESD protection by wearing an antistatic wrist strap
attached to chassis ground when handling system components.
Electronic devices can be easily damaged by static electricity. To prevent damage, keep
them in their protective packaging when they are not installed in your system.
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Troubleshooting Checklists
The following subsections provide troubleshooting checklists for problems that occur at
initial system startup, when you run new application software, and after the system
hardware and software have been running correctly.
Initial System Startup
Incorrect installation or configuration usually causes problems that occur at initial
system startup. Hardware failure is a less frequent cause. If you have problems during
initial system startup, check the following:
n Are the system power cords properly connected to the system and plugged into a
NEMA 5-15R outlet (100-120 Vac) or a NEMA 6-15R outlet (200-240 Vac)?
n Is AC power available at the wall outlet?
n Is the power on/off push-button switch on the front panel in the ON position (power
on LED should be lit)?
n Are all cables correctly connected and secured?
n Are all the PCI/ISA option boards fully seated in their connector slots on the system
board?
n Are all jumpers and switch settings on option boards and peripheral devices correct?
To check these settings, see the respective appendices. If applicable, ensure that
there are no conflicts; for example, two option boards sharing the same interrupt.
n Is the processor fully seated in its slot on the system board? Refer to the “Upgrades
and Options” chapter for installation instructions?
n Are all DIMMs fully seated and installed correctly? Refer to the “Upgrades and
Options” chapter for installation instructions?
n Are all option boards and disk drives installed correctly? Refer to the “Upgrades and
Options” chapter.
n Is the system hard disk drive properly formatted or defined?
n Is the operating system properly loaded? Refer to the operating system
documentation.
n Are all drivers properly installed? For information about installing drivers, refer to
your Network Operating System Configuration Guide.
n Are the configuration settings in BIOS Setup and the System Setup Utility (SSU)
correct? For information about running these utilities, refer to the “Configuring Your
System” chapter.
If the above items are all correct, but the problem reoccurs, refer to “Additional
Troubleshooting Procedures” in this chapter.
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Running New Application Software
Problems that occur when you run new application software are usually related to the
software. Faulty equipment is much less likely, especially if other software runs
correctly. If you have problems while running new application software, check the
following:
n Does the system meet the minimum hardware requirements for the software? Refer
to the software documentation.
n Is the software an authorized copy? Unauthorized copies often do not work. Obtain
an authorized copy of the software.
n If you are running the software from a diskette, is it a good copy?
n If you are running the software from a hard disk drive, is the software correctly
installed? Where all necessary procedures followed and files installed?
n If you are running the software from a CD-ROM disk is the disk scratched or dirty?
n Are the correct device drivers installed?
n Is the software correctly configured for the system?
n Are you using the software correctly?
n If other software runs correctly on the system, contact your vendor about the failing
software.
If the problems persist with the software, contact the software vendor's customer service
representative.
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After System Has Been Running Correctly
Problems that occur after the system hardware and software have been running
correctly often indicate equipment failure. However, many situations that are easy to
correct can also cause such problems. If you have problems after the system has been
running correctly, check the following:
n If you are running the software from a diskette or CD-ROM, try a new copy of the
software.
n If you are running the software from a hard disk drive, try running it from a floppy.
If the software runs correctly, there may be a problem with the copy on the hard
disk. Reinstall the software on the hard disk drive and try running it again. Make
sure all the necessary files are installed.
n If the problem recurs, you may need to reformat the hard disk drive. The hard disk
drive, the drive controller, or the system board may be defective.
n If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if
keyboard input is incorrect), a marginal power supply, or other random component
failures.
n If you suspect that a transient voltage spike, power outage, or brownout might have
occurred, reload the software and try running it again. Symptoms of voltage spikes
include a flickering video display, unexpected system reboots, and the system not
responding to user commands.
Note: Voltage spikes can corrupt or destroy data files on the
drive. If you are experiencing voltage spikes on the power line, install
a surge suppresser between the power outlet and the system power
cord.
If the problem recurs after you have checked and corrected all of the above items, refer
to “Additional Troubleshooting Procedures” in this chapter.
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Additional Troubleshooting Procedures
This section provides a more detailed approach to diagnostic testing and identification
of a problem and locating its source.
Use the following troubleshooting procedures to help you identify a problem. These
general procedures lead you through the following:
n Preparing the system for diagnostic testing
n Monitoring POST while it is running
n Verifying proper operation of key system LEDs
n Confirming loading of the operating system.
Preparing the System for Diagnostic Testing
To prepare the system for diagnostic testing, perform the following:
Note: Before disconnecting any peripheral cables from the
system, turn off the system and any external peripheral devices.
Failure to do so can cause permanent damage to the system and/or
the peripheral devices.
1. Turn off the system and all external peripheral devices. Disconnect all devices from
the system except the keyboard and video monitor.
2. Make sure the system power cords are plugged into a properly grounded AC outlet.
3. Make sure your video display monitor and keyboard are correctly connected to the
system. Turn on the video monitor. Set its brightness and contrast controls to at least
two-thirds of their maximum ranges (refer to the documentation supplied with your
video display monitor).
4. If the operating system normally loads from the hard disk drive, make sure there is
no diskette in drive A. Otherwise, place a diskette containing the operating system
files in drive A.
5. Turn on the system. If the power indicator LED does not light, refer to “Power
Light Does Not Light” found later in this chapter.
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Monitoring POST
Each time you turn on the system, the Power-On Self-Test (POST) runs automatically
and checks the system board, processor board, memory, keyboard, and most installed
peripheral devices.
During the memory test, POST displays the amount of memory that it is able to access
and test. Depending on the amount of memory, it may take several minutes to complete
the memory test.
Press F2 to enter SETUP. If you do not press F2, the above message remains for a few
seconds and the boot process continues.
If POST finds an error, it displays an error message and, in case there is a problem with
the display, it emits a series of long and short beeps. Write down any beep code
emitted. This information is useful to your service representative.
Refer to the “BIOS User’s Information” section in this chapter for a list of items to
check for each error code and for an explanation of the error beep codes.
The POST Tests table at the end of this chapter lists keys active during POST and
provides a description of errors that may occur.
The BIOS indicates errors by writing an error code to the PS/2-standard logging area in
the Extended BIOS Data Area, and by displaying a message on the screen, which is
sometimes preceded by the POST Error Code. The error code will also be logged to the
Event Logging area.
Report any error code to your service representative.
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POST Keys and Errors
Action/Message
Description
If POST Beeps Before
Video Appears
Initialization failed before video initialized. Most beep code
errors are fatal; initialization cannot continue. Refer to the
section “BIOS User’s Information” in this chapter.
If Monitor Displays Error
To Enter Setup
Note error; press F1 to continue boot or F2 to enter Setup.
Refer to the section “BIOS User’s Information” in this chapter.
Setup changes specific options, then writes to CMOS,
NVRAM. Press F2 during initialization to run Setup. If you do
not press F2, the boot process continues.
Enter BOOT Diskette
If prompted, insert the boot diskette.
Verifying Proper Operation of Key System Indicators
As POST determines the system configuration, it tests for the presence of each mass
storage device installed in the system. As each device is checked, its activity indicator
should turn on briefly. Check for the following:
n Does the diskette drive activity indicator turn on briefly? If not, refer to “Diskette
Drive Activity Indicator Does Not Light” in this chapter.
n If a second diskette drive is installed, does its activity indicator turn on briefly? If
not, refer to “Diskette Drive Activity Indicator Does Not Light” in this chapter.
n If there is a hard disk drive or SCSI devices installed in the system, does the hard
disk drive activity indicator turn on briefly? If not, refer to “Hard Disk Drive
Activity Indicator Does Not Light” in this chapter.
Confirming Loading of the Operating System
Once the system boots up, the operating system prompt appears on the screen. The
prompt varies according to the operating system. If the operating system prompt does
not appear, refer to “Problems with Application Software” found later in this chapter.
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Specific Problems and Corrective Actions
This section provides possible solutions for the following specific problems:
n Power LED does not light
n No beep or incorrect beep pattern
n No characters appear on screen
n Characters on the screen appear distorted or incorrect
n System cooling fan does not rotate
n Diskette drive activity LED does not light
n Hard disk drive activity LED does not light
n CD-ROM drive activity LED does not light
n Problems with application software
n The startup prompt “Press <F2> key if you want to run Setup” does not appear on
the screen.
n The bootable CD-ROM is not detected.
n The SSU does not boot
Try the solutions in the order given. If you cannot correct the problem, contact your
service representative for assistance.
Power LED Does Not Light
Check the following:
n Is the system operating normally? If so, the power LED is probably defective.
n Are there other problems with the system? If so, check the items listed under System
Cooling Fans Do Not Rotate.
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Incorrect or No Beep Code
Check the following:
n Is the speaker enabled?
n Is the speaker cable connected to the system board?
If the system operates normally, but there was no beep, the speaker may be defective,
contact your service representative for assistance.
Record the beep code emitted by POST, and see the “Messages and Beep Codes”
section found later in this chapter.
No Characters Appear on Screen
Check the following:
n Is the keyboard working? Check to see if the Num Lock light is functioning.
n Is the video display monitor plugged in and turned on?
n Are the brightness and contrast controls on the video monitor properly adjusted?
n Are the video monitor switch settings correct?
n Is the video monitor signal cable properly installed?
n Is the onboard video controller enabled?
If you are using an option video controller board, perform the following:
1. Verify that the video controller board is fully seated in the system board connector.
2. Run the SSU to disable the onboard video controller.
3. Reboot the system for changes to take effect.
If there are still no characters on the screen after you reboot the system, contact your
service representative or authorized dealer for assistance.
POST emits one long beep and two short beeps pattern to indicate a possible problem
with the video display controller. If you do not receive a beep pattern and characters do
not display, the video display or video controller may have failed. Contact your service
representative or authorized dealer for assistance.
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Characters are Distorted or Incorrect
Check the following:
n Are the brightness and contrast controls properly adjusted on the video display?
Refer to the documentation supplied with your video display.
n Are the video monitor's signal and power cables properly installed?
n If the problem persists, the video monitor may be faulty or it may be the incorrect
type. Contact your service representative for assistance.
System Cooling Fans Do Not Rotate
Note: The system has a cooling fan module (containing either
two or three fans) behind the hard disk drives. In addition, there are
two fans one directly in front of and one directly behind the system
board, including a place reserved for an optional fan directly under
the rear fan, and another cooling fan that is an integral part of each
power supply. There are no serviceable components inside the
power supply. If the power supply is opened, the manufacturer's
warranty is voided.
Check the following:
n Is AC power available at the wall outlet?
n Are the system power cords properly connected to the power supplies and the AC
wall outlets?
n Are the power connectors for the cooling fan module and fans connected to the
system board?
n Is the front panel power on indicator lit?
If the switches and connections are correct and the power outlet is functioning, the
power supply has probably failed. Contact your service representative for assistance.
Diskette Drive Activity LED Does Not Light
Check the following:
n Are the diskette drive's power and signal cables properly installed?
n Is the diskette drive properly configured?
n Is the diskette drive activity light always on? If so, the signal cable may be plugged
in incorrectly.
If you are using the onboard diskette controller, use Setup or the SSU to make sure that
Onboard Floppy is set to Enabled. Conversely, to use an optional fixed/diskette
controller, make sure that Onboard Floppy is set to Disabled. For information about
running Setup or the SSU, refer to the “Configuring Your System” chapter.
If the problem persists, there may be a problem with the diskette drive, system board, or
drive signal cable. Contact your service representative for assistance.
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CD-ROM Drive Activity Light Does Not Light
Check the following:
n Is the power and signal cable to the CD-ROM drive properly installed?
n Are all relevant switches and jumpers on the drive set correctly?
n Is the drive properly configured?
n Is the onboard IDE controller enabled?
Problems with Application Software
If you have problems with application software, perform the following:
n Verify that the software is properly configured for the system. Refer to the software
installation and operation documentation for instructions on setting up and using the
software.
n Verify a different copy of the software to see if the problem is with the copy that you
are using.
n Make sure all cables are installed correctly.
n Verify that the system board jumpers are set correctly. Refer to the “Configuring
Your System” chapter for jumper settings.
n If other software runs correctly on the system, contact your vendor about the failing
software.
If the problem persists, contact the software vendor's customer service representative
for assistance.
Press F2 Key to Enter Setup: Prompt Does Not Display
If the prompt “Press F2 key to run Setup” does not appear at system startup, then the
prompt option has been disabled in the SSU. To enable the prompt:
n Reboot the system using your SSU diskette 1, and go into the SSU to enable the
prompt.
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Enable F2 Prompt by Using SSU
1. Insert your SSU diskette in the diskette drive. This is the diskette that is created by
copying the SSU software from EXPRESSBUILDER CD-ROM that comes with the
system.
2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating system
prompt or by pressing the reset switch.
3. When the DOS Startup menu appears, select 1 or 2 to enter the SSU.
4. Select Step 3, “Change Configuration Settings.” If a password menu displays, enter
a user or administrative password if either is enabled, or just press ESC to bypass
this menu prompt.
5. Select the System Board.
6. Page down until you reach the Boot Subsystem Group. It is toward the end of the
groups.
7. Find and select the option that says, “Display ‘F2 for Setup’ Message during
POST.”
8. Press Enter to display the option menu.
9. Select Enable and press Enter.
10.If you are finished editing the settings for the system board, press Esc. This takes
you back up to the main menu, Step 3.
11.Press Esc again to return to the main SSU menu.
12.Select Step 4, Save Configuration. Once you select this step, the changes are
immediately saved into an INF file, a CMS file, and nonvolatile memory.
13.Press Esc to exit the SSU. You will be prompted to reboot the system or simply
exit to the command line prompt. You’ll need to reboot the system to let your
changes take effect, but first remove the SSU diskette drive. Then press F10 to
reboot.
You should now see the F2 prompt displayed at bootup.
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Enable F2 Prompt by Changing a Jumper and Using SSU
If you do not have an SSU diskette or CD available, you can clear CMOS memory to
enable the F2 prompt. This means you must change a jumper on the system board, run
the SSU, save your changes, and change the jumper back to the default setting.
CAUTION
This procedure resets all to default settings: Clearing CMOS
memory resets all SSU and Setup settings to their defaults, not just
the CMOS CLR setting. Before proceeding, check that you have a
backup paper copy of configuration. Referring to the worksheets
could make your reconfiguration task easier.
1. Observe the safety and ESD precautions stated at the beginning of this chapter.
2. Turn off all connected peripherals, turn off system power, and disconnect the AC
power cord.
3. Remove the side cover. Refer to the “Upgrades and Options” chapter for
information on removing the side cover. You do not need to remove the system
board from the chassis, and you probably do not need to remove any add-in boards.
4. Locate the CMOS configuration jumper at the edge of the system board toward the
front of the system. Refer to the “Configuring Your System” chapter for
information on the location of the CMOS jumper.
5. Move the CMOS CLR jumper from the CMOS Protect setting on pins 1 and 2 to the
CMOS Clear setting on pins 2 and 3.
6. Reinstall the side cover for your safety, and connect the power cord to the system.
7. Power on the system. POST starts and halts displaying an “Invalid CMOS Settings”
error.
8. Turn off the system, and disconnect the power cords.
9. Again remove the side cover.
10.Move the CMOS CLR jumper from pins 2 and 3 back to pins 1 and 2 (the Protect
CMOS memory position).
11.Reinstall the side cover, and connect the power cords.
12.Turn the system on. Run BIOS Setup (F2) to verify the correct settings. Refer to
Chapter 3 for information on running BIOS Setup.
Bootable CD-ROM Is Not Detected
Check the following:
n Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your
BIOS Setup (F2) configuration.
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Problems with the Network
The server hangs when the drivers are loaded:
n Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below.
Diagnostics pass, but the connection fails:
n Make sure the network cable is securely attached.
n Make sure you specify the correct frame type in your NET.CFG file.
The Link LED doesn’t light:
n Make sure you have loaded the network drivers.
n Check all cable connections.
n Try another port on the hub.
n Make sure you have the correct type of cable between the adapter and the hub.
Some hubs require a crossover cable while others require a straight-through cable
(for more information on crossover cabling, see your hub documentation).
The Activity LED doesn’t light:
n Make sure you’ve loaded the correct network drivers.
n Network may be idle. Try accessing a server.
The controller stopped working when an add-in adapter was installed:
n Make sure the cable is connected to the port from the onboard network controller.
n Make sure your PCI BIOS is current. Try the “PCI Installation Tips” below.
n Make sure the other adapter supports shared interrupts. Also, make sure your
operating system supports shared interrupts; OS/2 does not.
n Try reseating the add-in adapter.
The add-in adapter stopped working without apparent cause.
n Try reseating the adapter first; then try a different slot if necessary.
n The network driver files may be corrupt or deleted. Delete and then reinstall the
drivers.
n Run the diagnostics.
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PNP Installation Tips
Some common PCI tips are listed here.
n Reserve interrupts (IRQs) and/or memory addresses specifically for ISA adapters.
This prevents PCI cards from trying to use the same settings ISA cards are using.
Use the SSU to keep track of ISA adapter resources.
n Certain drivers may require interrupts that are not shared with other PCI drivers.
The SSU can be used to adjust the interrupt numbers for PCI devices. For certain
drivers, it may be necessary to alter settings so that interrupts are not shared.
BIOS User’s Information
This section describes the various screen messages and beep codes of the system BIOS.
The BIOS indicates errors by writing an error code to the PS/2-standard logging area in
the Extended BIOS Data Area, and by displaying a message on the screen, which is
sometimes preceded by the POST Error Code. The error code will also be logged to the
Event Logging area.
Note: Your system error log will be lost, if your system ac power
source is off or disconnected.
Error and Status Messages
“BIOS Messages” table is an alphabetic list of error and status messages that BIOS
generates and an explanation of each message. Many of the messages refer to the built
in Setup program. For more information about Setup, refer to the “Configuring Your
System” chapter.
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BIOS Messages
Message
Description
nnnn Cache SRAM Passed
Where nnnn is the amount of system cache in
kilobytes successfully tested.
Diskette drive A error
or
Diskette drive B error
Diskette Drive is present but fails the BIOS POST
diskette tests. Check to see that the drive is defined
with the proper diskette type in Setup and that the
diskette drive is correctly attached.
Entering SETUP ...
The Setup program is starting.
Extended RAM Failed at offset: nnnn*
Extended memory is not working or is not properly
configured at offset nnnn.
nnnn Extended RAM passed
Where nnnn is the amount of RAM in kilobytes
successfully tested.
Failing Bits: nnnn*
The hex number nnnn is a map of the bits at the RAM
address (in System, Extended, or Shadow memory)
which failed the memory test. Each 1 (one) in the map
indicates a failed bit.
Fixed Disk 0 Failure
or
Fixed Disk 1 Failure
or
Fixed disk is not working or not properly configured.
Check to see if the fixed disk is attached properly. Run
Setup to be sure the fixed disk type is correctly
identified.
Fixed Disk Controller Failure*
Incorrect Drive A type - run SETUP
or
Type of floppy drive is not correctly identified in Setup.
Incorrect Drive B type - run SETUP
Invalid NVRAM media type*
Keyboard controller error*
Problem with NVRAM (CMOS) access.
The keyboard controller test failed. You may have to
replace the keyboard or controller.
Keyboard error nn
The keyboard is not working. BIOS discovered a stuck
key and displays the scan code nn for the stuck key.
Monitor type does not match CMOS -
Run SETUP
Monitor type is not correctly identified in Setup.
Operating system not found
The operating system cannot be located on either
drive A: or drive C:. Enter Setup and see if the fixed
disk and floppy are properly identified.
*If your system displays this message, write down the message and notify your customer representative.
If your system fails after you made changes in the BIOS Setup menus, you may be able to correct the
problem by entering Setup and restoring the original values.
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BIOS Messages (Continued)
Message
Description
Parity Check 1 nnnn*
or
Parity Check 2 nnnn*
A parity error was found in the system bus (Parity
Check 1) or the I/O bus (Parity Check 2). BIOS
attempts to locate and display the address on the
screen. If it cannot locate the address, it displays.
Press <F1> to resume, <F2> to Setup
Press <F2> to enter SETUP
Displayed after any recoverable error message.
Optional message displayed during POST. Can be
turned off in Setup.
Previous boot incomplete - Default
configuration used
Previous POST did not successfully complete. POST
loads default values and offers to run Setup. If the
failure was caused by incorrect values and they are not
corrected, the next boot will likely fail. On systems with
control of wait states, improper Setup settings can also
terminate POST and cause this error on the next boot.
Run Setup and verify that the wait-state configuration is
correct. This error is cleared the next time the system is
booted.
Real time clock error*
Real time clock fails BIOS test. May require board
repair.
Shadow Ram Failed at offset: nnnn*
nnnn Shadow RAM Passed
Shadow RAM failed at offset nnnn of the 64K block at
which the error was detected.
Where nnnn is the amount of shadow RAM in kilobytes
successfully tested.
System battery is dead - Replace and
run SETUP
The CMOS clock battery indicator shows the battery is
dead. Replace the battery and run Setup to reconfigure
the system.
System BIOS shadowed
The system BIOS is copied to shadow RAM.
System cache error - Cache disabled*
The RAM cache failed the BIOS test and BIOS has
disabled the cache.
System CMOS checksum bad - run
SETUP
The system CMOS has been corrupted or incorrectly
modified, perhaps by an application program that
changes data stored in CMOS. Run Setup and
reconfigure the system either by getting the default
values or making your own selections.
System RAM failed at offset: nnnn*
The system RAM failed at offset nnnn of the 64K block
at which the error was detected.
nnnn System RAM Passed
Where nnnn is the amount of system RAM in kilobytes
successfully tested.
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BIOS Messages (Continued)
Message
Description
System timer error*
The timer test failed. Requires repair of the system
board.
UMB upper limit segment address: nnnn
Displays the address nnnn of the upper limit of the
Upper Memory Blocks, indicating released segments of
the BIOS, which may be reclaimed by a virtual memory
manager.
Video BIOS shadowed
The video BIOS is successfully copied to shadow RAM.
*If your system displays this message, write down the message and notify your customer representative.
If your system fails after you made changes in the BIOS Setup menus, you may be able to correct the
problem by entering Setup and restoring the original values.
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POST Error Codes and Messages
Whenever a recoverable error occurs during POST, BIOS displays a message on the
video display screen and causes the speaker to beep as the message appears. The
“POST Error Codes and Messages” table is a list of the error codes and messages
written at the start of each POST test.
POST Error Codes and Messages
Code
Error Message
0162
BIOS unable to apply BIOS update to processor 1
0163
0164
0165
0200
0210
0211
0212
0213
0220
0230
0231
0232
0250
0251
0260
0270
0297
02B2
02B3
02D0
02F5
02F6
0401
None
0403
0404
N/A
BIOS does not support current stepping for processor 1
N/A
Failure Fixed Disk
Stuck Key
Keyboard error
Keyboard Controller Failed
Keyboard locked - Unlock key switch
Monitor type does not match CMOS - Run SETUP
System RAM Failed at offset
Shadow RAM Failed at offset
Extended RAM Failed at offset
System battery is dead - Replace and run SETUP
System CMOS checksum bad - Default configuration used
System timer error
Real time clock error
ECC Memory error in base (extended) memory test in Bank xx
Incorrect Drive A type - run SETUP
Incorrect Drive B type - run SETUP
System cache error - Cache disabled
DMA Test Failed
Software NMI Failed
Invalid System Configuration Data - run configuration utility
System Configuration Data Read Error
Resource Conflict
Resource Conflict
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Post Error Codes and messages (Continued)
Code
Error Message
0405
Expansion ROM not initialized
0406
0504
0505
0506
0601
0602
8100
8101
8104
8105
8106
8107
8108
810A
810B
810C
810D
810E
810F
8110
8120
8150
8151
8152
Warning: IRQ not configured
Resource Conflict
Expansion ROM not initialized
Warning: IRQ not configured
Device configuration changed
Configuration error - device disabled
Processor 1 failed BIST
Processor 2 failed BIST
Processor 1 Internal Error (IERR) failure
Processor 2 Internal Error (IERR) failure
Processor 1 Thermal Trip failure
Processor 2 Thermal Trip failure
Watchdog Timer failed on last boot
Processor 2 failed initialization on last boot
Processor 1 failed initialization on last boot
Processor 1 disabled, system in Uni-processor mode
Processor 2 disabled, system in Uni-processor mode
Processor 1 failed FRB level 3 timer
Processor 2 failed FRB level 3 timer
Server Management Interface failed to function
IOP subsystem is not functional
NVRAM Cleared by Jumper
NVRAM Checksum Error, NVRAM cleared
NVRAM Data Invalid, NVRAM cleared
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A
System Cabling
n System Cabling
n Before You Begin
n Static Precautions
n Standard Configuration
n RAID Configuration
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System Cabling
This appendix contains information and procedures on cabling configurations used in
your system.
The cabling configurations include:
n Standard Configuration
n RAID Configuration.
Before You Begin
WARNING
The DC push-button on/off switch on the front panel does not turn off
the system AC power. Also, +5vdc is present on the system board
whenever the AC power cord is connected between the system and
an AC outlet. Before doing the procedures in this manual, make sure
that your system is powered off and unplug the AC power cords from
the back of the chassis. Failure to disconnect power before opening
your system can result in personal injury and equipment damage.
Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards, and other
components. You can provide ESD protection by wearing an antistatic wrist strap
attached to chassis ground when handling system components.
Electronic devices can be easily damaged by static electricity. To prevent damage, keep
them in their protective packaging when they are not installed in your system.
A-2 System Cabling
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Standard Configuration
Your system is cabled using a dual channel on-board IDE Controller and an on-board
Symbios Logic SYM53C875 SCSI Controller. The on-board IDE controller supports
the internally mounted CD-ROM as its first (master) device and an optional IDE device
as its second (slave) device. The SCSI controller is capable of operating using either 8-
or 16-bit SCSI providing 10 MB/s (Fast-10) or 20 MB/s (Fast-20) throughput, or 20
MB/s (Ultra) or 40 MB/s (Ultra-wide) throughput. As implemented on the system board
the SCSI controller attaches to an Ultra-2 SCSI backplane that supports up to seven
Ultra-2 SCA drives.
Also, a 3.5-inch diskette drive is installed in all systems and interfaces separately to the
system board.
Referring to the "Standard System Cable Configuration" Figure, a 68-pin wide SCSI
interface cable (D) is connected to the SCSI connector (E) in the lower middle of the
system board. This cable connects to the rear of the hard disk drive's SCSI backplane
(C).
The IDE interface cable (O) is connected to the IDE connector (P) towards the right
edge of the system board. This cable connects to the rear of the internally mounted CD-
ROM drive (M).
Optional internally mounted IDE removable media devices (I and J) may be connected
to the secondary IDE controller connector (L).
When adding or removing IDE devices, consider the following:
Note: Only one IDE cable is supplied with the system.
n The system board supports a primary and secondary IDE channel connector. Each of
these supports two devices, for a total of four IDE devices.
n A first (master) device and a second (slave) device are supported on both the primary
and secondary IDE channel connector.
n The device configuration, master versus slave, is determined by jumpers on the
devices. Cable Sense (CS) device configuration is not supported.
n If only one device is on a channel connector it must be set as the master device.
System Cabling A-3
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A
I
M
N
F
J
B
D
C
G
K
O
P
L
H
Q
E
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
Seven SCSI disk drive bays
SCSI hard disk drives
SCSI backplane
IDE slave device
K.
L.
Secondary IDE cable (cable not supplied)
Secondary IDE connector
IDE master device (CD-ROM)
IDE slave device
M.
N.
O.
P.
Q.
Wide SCSI interface cable
Wide SCSI connector (68 pin)
Diskette drive
Primary IDE cable
Diskette interface cable
Diskette connector
Primary IDE connector
System board
IDE master device
Standard System Cable Configuration
A-4 System Cabling
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Standard System Cable Routing
A—Wide SCSI cable (68 pins)
B—IDE cable (40 pins)
System Cabling A-5
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RAID Configuration
The RAID options available for your system are the Mylex AcceleRAID™ 150 and the
Mylex AcceleRAID 250 Controller boards, which gives your system the added security
of fault tolerance.
If you order a system with a RAID controller, the system is pre-cabled at the factory
(see "RAID System Cabling Configuration" figures below.)
If you are adding either the AcceleRAID™ 150 or the AcceleRAID 250 Controller you
must install, cable, and configure the controller. Refer to "Installing a RAID Controller
Board" in Chapter 4.
Note: Next Boot Status for the first Symbios SYM53C875
controller must be turned OFF if you install the optional Mylex
AcceleRAID™ 150 or Mylex AcceleRAID 250 Controller board in your
system. Refer to “Symbios Configuration Utility” found in Chapter 3.
Note that Jumper JP10 (see figure below) that enables the SCSI Interrupt Steering
Logic (SISL) control on the RAID controller must be in its off position (not jumpered),
which is its default position.
Note: The jumper is set correctly at the factory for your system
configuration. If your system requires a jumper change, change only
the jumper setting for that condition. Otherwise, keep the jumper at
its factory setting.
A-6 System Cabling
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A
I
M
N
F
J
B
D
C
G
K
O
P
L
H
R
E
Q
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
Seven SCSI disk drive bays
SCSI hard disk drives
SCSI backplane
IDE slave device
K.
L.
Secondary IDE cable (cable not supplied)
Secondary IDE connector
IDE master device (CD-ROM)
IDE slave device
M.
N.
O.
P.
Q.
R.
Wide SCSI interface cable
Wide SCSI connector (68 pin)
Diskette drive
Primary IDE cable
Diskette interface cable
Diskette connector
Primary IDE connector
Mylex AcceleRAID Controller
System board
IDE master device
RAID System Cable Configuration
System Cabling A-7
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RAID System Cable Routing
A—Wide SCSI cable (68 pins)
B— IDE cable (40 pins)
AcceleRAID Jumper JP10
A-8 System Cabling
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B
System Setup Utility
n System Setup Utility (SSU)
n Creating SSU Diskettes
n Running the SSU
n Exiting the SSU
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System Setup Utility (SSU)
The System Setup Utility (SSU) is a DOS-based utility that supports extended
system configuration operations for onboard resources and add-in boards. It also
allows you to view the system event log and to set system boot and security
options. Use the SSU when you need to:
n Add and remove ISA Legacy boards affecting the assignment of
resources (ports, memory, IRQs, DMA)
n Change the server configuration resource settings
n Save the server configuration
n View or clear the system event log.
If you install or remove an ISA Legacy add-in board, you must run the SSU to
reconfigure the server.
The SSU is PCI-aware, and it complies with the ISA Plug and Play
specifications. The SSU works with any compliant configuration (.CFG) or
overlay (.OVL) file supplied by the peripheral device manufacturer.
The I/O baseboard includes .CFG and .OVL files. The .CFG file describes the
characteristics of the board and the system resources that it requires. The
configuration registers on PCI and ISA Plug and Play add-in boards contain the
same type of information that is in a .CFG file. Some ISA boards also include a
.CFG file.
The SSU uses the information provided by the .OVL and .CFG files,
configuration registers, NVRAM, and the information that you enter, to specify
a system configuration. The SSU writes the configuration information to
NVRAM memory
The SSU stores configuration values in NVRAM memory. These values take
effect when you boot the server. POST checks the values against the actual
hardware configuration; if they do not agree, POST generates an error message.
You must then run the SSU to specify the correct configuration before the server
boots up.
B-2 System Setup Utility
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Creating SSU Diskettes
SSU may be run directly from the EXPRESSBUILDER CD-ROM or from DOS-
bootable diskettes. Before you can run the SSU from diskettes, you must copy
the SSU from the EXPRESSBUILDER CD-ROM to a diskette.
If your diskette drive is disabled, or improperly configured, you must use the
FLASH-resident BIOS Setup Utility (F2) to enable it so that you can use the
SSU. If necessary, you can disable the drive after you exit the SSU. Information
entered using the SSU overrides information entered using Setup.
Note: Because of license restrictions, the SSU diskette,
as created by the EXPRESSBUILDER CD-ROM, is not
bootable. In order to use this diskette, you must make it
bootable.
1. Power on the system.
2. If the diskette drive is disabled, enable it using the BIOS Setup, explained
later in this chapter Utility and ensure that it is user accessible. Specify the
correct type of diskette drive.
3. Using the EXPRESSBUILDER CD-ROM, create the SSU diskette.
System Setup Utility B-3
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Running the SSU
1. Turn on your video monitor and your system.
2. There are two ways to start the SSU:
n
n
After creating an SSU diskette from the CD: Insert the SSU diskette
in drive A, and reboot your server from the diskette.
From diskette after installing your operating system: Insert the SSU
diskette in Drive A. At the MS-DOS prompt, type a: and press Enter to
change to drive A. Type SSU and press Enter.
3. Follow the system prompts to load the SSU. When the SSU title appears on
the screen, press Enter to continue.
4. When the main window of the SSU displays, you can customize the user
interface before continuing.
System Setup Utility Main Menu Window
B-4 System Setup Utility
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Customizing the SSU
The SSU lets you customize the user interface according to your preferences.
The AF sets these preferences and saves them in the AF.INI file so that they
take effect the next time you start the SSU. There are three user-customizable
settings:
n Color—this button lets you change the default colors associated with
different items on the screen with predefined color combinations. The
color changes are instantaneous.
n Mode—this button lets you set the desired expertise level.
¾ novice
¾ intermediate
¾ expert
The expertise level determines which tasks are visible in the Available Tasks
section and what actions each task perform. For a new mode setting to take
effect, the user must exit the SSU and restart it.
n Language—this button lets you change the strings in the SSU to strings
of the appropriate language. For a new language setting to take effect,
you must exit the SSU and restart it.
n Other—this button lets you enable or disable the status bar located at the
bottom of the SSU menu displays.
There are three ways to change the interface default values:
n Use the mouse to click on the proper button in the Preferences section of
the SSU Main window.
n Use the tab and arrow keys to highlight the desired button, and press the
spacebar or Enter.
n Access the menu bar with the mouse or hot keys (Alt + underlined letter).
Note: If you run the SSU from non-writable media
(EXPRESSBUILDER CD-ROM), customizing preferences will
be lost when you exit the SSU.
System Setup Utility B-5
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Launching a Task
It is possible to have many tasks open at the same time, although some tasks
may require complete control to avoid possible conflicts. The tasks achieve
complete control by keeping the task as the center of operation until the user
closes the task window.
There are three ways to launch a task:
n In the SSU Main window, double-click on the task name under Available
Tasks to display the main window for the selected task.
n Highlight the task name, and click on OK.
n Use the tab and arrow keys to highlight the task name, and press the
spacebar.
System Setup Utility Main Menu Window
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Resource Configuration Add-in (RCA) Window
The RCA provides three major functions:
n Creates representations of devices that cannot be discovered by the
system (ISA cards)
n Modifies the contents of the system by adding and removing devices
n Modifies the resources used by devices.
You can use the RCA window to define an ISA card or add an ISA card by
clicking on the appropriate button. Removing an ISA card requires that the card
be highlighted in the Devices section of the screen before clicking on the button.
1. From the SSU main window, launch the RCA by selecting the “Resources”
task under the RCA heading in the task box. Click OK.
2. When the RCA window appears, it displays messages similar to the
following:
Baseboard: System Board
PCI Card: Bus 00 dev 09 –- Multifunction Controller
PCI Card: Bus 00 dev 0A –- SCSI Controller
PCI Card: Bus 00 dev 0B –- Ethernet Controller
PCI Card: Bus 00 dev 0C –- VGA Controller
PCI Card: Bus 00 dev 0F –- Multifunction Controller
PCI Card: Bus 00 dev 10 -– Host Processor Bridge
PCI Card: Bus 00 dev 12 –- Host Processor Bridge
PCI Card: Bus 00 dev 13 –- Host Processor Bridge
PCI Card: Bus 00 dev 14 –- Host Processor Bridge
PCI Card: Bus 01 dev 09 –- Interrupt Controller
3. To configure a device, select its name in the Devices section of the RCA
window, and press the spacebar or double-click on it.
4. Make configuration changes and click on OK to return to the RCA window.
Repeat Steps 3 and 4 to configure additional devices.
5. Save all the changes made by clicking on the Save button. Saving writes
your current configuration to nonvolatile storage where it will be available
to the system after every reboot.
6. Close the RCA window and return to the Main Menu by clicking on the
Close button.
System Setup Utility B-7
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RCA Window
Defining an ISA Card
An ISA card usually comes with a vendor-created .CFG file that specifies the
resources the card requires to function properly. If the .CFG file is unavailable,
you must manually create it or define the card through the SSU. Defining an
ISA card consists of specifying the name of the card and the resources it
consumes. This allows the RCA to consider the ISA card resource requirements
when the RCA tries to resolve conflicts.
1. From the SSU main window, launch the RCA by selecting the “Resources”
task under the RCA heading in the task box.
2. When the RCA window appears, click on the “Define ISA Card” button.
3. To add or remove ISA card resources, click on the appropriate resource
buttons, select the desired value, and click on Add or Remove.
4. After you complete the necessary information, click on Save.
5. To edit a card, click on Load to retrieve the card information. After making
changes, click on Save.
6. To create a card, click on New Board.
7. To remove a current definition of a card, click on Delete Board.
8. To return to the RCA Menu, click on Close.
B-8 System Setup Utility
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Adding and Removing ISA Cards
Adding and removing cards through the RCA provides a way for the RCA to
run its conflict detection algorithms on the resources requested by the cards.
This alerts you to any possible problems with that particular card in the current
configuration.
To add an ISA card:
1. Click on Add ISA Card in the RCA window.
2. Specify the directory for the .CFG file.
3. Select the file and click on Ok.
To remove an ISA card:
1. Select a valid ISA card in the Devices section of the RCA window.
2. Click on Remove ISA Card.
Adding and Removing ISA Cards Window
System Setup Utility B-9
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Modifying Resources
Modifying the resources of a device may be necessary to accommodate certain
operating systems, applications, and drivers. It may also be necessary to modify
resources to resolve a conflict.
To modify the resources associated with a device:
1. Highlight the device in the Devices section of the RCA window.
2. Press the spacebar or double-click on the entry.
The functions of the selected device along with possible choices and the
resources associated with those choices displays.
To make a modification:
1. Highlight the function in the Configuration window.
2. Double-click or press the space bar (this updates the Choice and resource
lists).
3. Press the tab key to get to the Choice list, and press Enter.
4. Use the arrow keys to select a proper choice, and press Enter again.
5. If the choice allows multiple possible values for a particular resource, use
the hot key to select a resource, and press the spacebar or double click on the
resource.
6. Select the desired resource, and click on Ok.
Configuration Window
B-10 System Setup Utility
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Recommended Resource Settings
The following table shows the recommended RCA system board settings for a
sample system and provides a place for you to record any changes you make to
the settings.
SYSTEM GROUP
NORMAL SETTING
YOUR CONFIGURATION
System Identification and Version
Information
SSU Configuration File Version
MP Spec. Version
Display Only
V 1.4
Processor Speed Setting
3.5 X Bus Speed
MEMORY SUBSYSTEM GROUP
Extended Memory Options
Use BIOS Setup Utility
ON-BOARD DISK CONTROLLER
GROUP
On-board Floppy Controller
On-board IDE Controller
Enable
Enable Primary and
Secondary
ON-BOARD COMMUNICATIONS
DEVICE GROUP
Serial Port 1 Configuration
Serial Port 2 Configuration
Parallel Port Configuration
Parallel Port Mode
3F8h – IRQ4
2F8h – IRQ3
378h – IRQ7
Extended Capabilities,
Port DMA 1
FLOPPY DRIVES GROUP
Floppy Drive A Option
Floppy Drive B Option
IDE DEVICES GROUP
IDE 32-Bit I/O
3.5 1.44/1.25 MB Drive
Disabled or not installed
Enable
KEYBOARD GROUP
Numlock
OFF
Key Click
Disable
Typematic Speed
Typematic Delay
30CPS
500 MS Delay
SCSI ROM BIOS GROUP
Embedded SCSI Devices Option Enable
ROM
Scan
System Setup Utility B-11
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System Resource Usage
Clicking on the Resource Use button in the Configuration window displays the
System Resource Usage window. This window shows what resources each
device is consuming. This information is useful for choosing resources if a
conflict occurs. Devices can be organized according to the resources the user
wants to examine using the options in the Resource section of the screen.
System Resource Usage Window
B-12 System Setup Utility
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Multiboot Add-in (MBA) Window
The MBA lets you set the system boot priority. The boot priority is the order the
BIOS uses to boot the operating system from various devices in your system.
To set the boot priority of your system:
1. From the SSU Main Menu, launch the MBA by selecting the “Boot
Devices” task under the MBA heading in the task box. Click OK.
2. When the MBA window displays, the “Boot Device Priority” window lists
the current boot priority order. The “Hard Drives” window lists the hard disk
drive(s) in your system. During bootup, BIOS searches the list of device
types shown in the “Boot Device Priority” list, starting with the first device
on the list. When BIOS gets to the Hard Drives, the BIOS tries each device
shown in the “Hard Drives” list, starting at the top of the list.
3. To change the priority of an entry in either list, select the entry and click on
the “Move UP” or “Move Down” buttons.
4. Click on the Save button to save the boot priority.
5. Click on the Close button to return to the Main Menu.
Password Administration (PWA) Window
The PWA configures administrator and user passwords and other security
options.
1. From the SSU Main Menu, launch the PWA by selecting the “Security” task
under the PWA heading in the task box. Click OK. The Security window
displays.
2. Select the Administrator and User Password buttons to change passwords.
3. Select the Options button to enable or disable security options. For an
explanation of the configurable security options, press the Help button.
4. Click on the Save button to save the security option changes.
5. Click on the Close button to return to the Security menu.
6. Click on the Close button to return to the Main menu.
System Setup Utility B-13
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System Event Log (SEL) Window
The SEL displays information on the events stored in the system log area. The
information stored includes the name of the event, the date and time the event
occurred and data pertinent to the event. Event data may include POST error
codes that reflect hardware errors or software conflicts within the system.
Note: Refer to Chapter 5, “Problem Solving” for
definitions on all POST error codes
1. From the SSU Main Menu, launch the SEL by selecting the “SEL Viewer
Add-in” task under the SEL heading in the task box. Click OK. The SEL
Viewer Add-in window (Event Log) displays.
2. The following screen choices are available:
Screen Choice
Description
File Menu
Loads, saves and clears the Event Log data. The
Event Log data file is saved in either text or binary
format depending on the output format selected
under the Settings menu. Selecting Exit returns you
to the SSU Main Menu.
View Menu
Views all events, events by sensor type, or events by
event type. The Event Log data file is viewed in either
text or binary format depending on the display format
selected under the Settings menu.
Settings menu
Events are displayed and saved either in Hex codes
(binary format) or as text. Select “Display Hex” to
view Hex or “Display Verbose” to view text. Select
“Output Binary” to save log data in Hex or “Output
Text” to save log as text. Note: Only files saved in
binary format can be viewed using the SSU SEL
utility.
B-14 System Setup Utility
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Exiting the SSU
Exiting the SSU causes all windows to close.
1. Exit the SSU by opening the menu bar item File in the SSU Main window.
2. Click on Exit or Highlight Exit, and press Enter.
System Setup Utility B-15
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B-16 System Setup Utility
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C
Emergency Management Port
n Emergency Management Port
n How the EMP Works
n EMP Requirements and Configurations
n Setting Up the Server for the EMP
n Main EMP Window
n Phonebook
n Management Plug-ins
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Emergency Management Port
The Emergency Management Port (EMP) allows remote server management via a
modem or direct connection. The COM2 port on your server provides an interface to
Console Manager software located in a second system.
Modem
Managed Server
Management Console
Sensors
Event
Generators
Console
Manager
BIOS
SEL,
SDR, FRU
Viewers
Direct Connection
OR
Board Management
Controller (BMC)
Control
Operations
Modem
Modem
System
Event Log
(SEL)
Sensor
Data
Record
(SDR)
Modem Connection
Phonebook
Emergency Management Port Configuration
The following server operations are available from the Console Manager:
n Connecting to remote servers
n Powering the server ON or OFF
n Resetting the server
n SEL viewer
n SDR viewer
n FRU viewer
The Console Manager has a Phonebook, which you use to connect to a selected server.
Referring to the above figure, the Board Management Controller (BMC) in your server
monitors system management events and logs their occurrence in the System Event Log
(SEL). These include events such as over-temperature and over-voltage conditions, fan
failure, or chassis intrusion. To enable accurate monitoring of temperature, voltage, etc.
independent of an event, the BMC also maintains Sensor Data Record for each sensor
(SDR), from which sensor information can be retrieved.
C-2 Emergency Management Port Console
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How the EMP Works
The EMP shares use of the COM 2 port with your system. When the EMP has control
of the port, the port operates in command state. When the system has control of it, the
port operates in redirect state. When connecting to a server, the EMP checks to
determine the current COM 2 port state. The following discussion covers how the EMP
functions in each state:
n Command state is the default COM 2 state. In this state, the EMP communicates
with the server, allowing the client to remotely reset or power the server up or down.
The client can also view the server's System Event Log (SEL), Field Replaceable
Unit (FRU) information, or Sensor Data Record (SDR) table.
n In redirect state, the EMP serves as a PC ANSI terminal window for BIOS console
redirection. Commands typed in this terminal window are transmitted through BIOS
to the server's console, and text displayed on the server console are displayed on the
EMP's terminal window. With the EMP in this state, you can remotely view boot
messages, access BIOS setup, and run DOS text mode applications through the
EMP's terminal window.
EMP in Command State
Emergency Management Port Console C-3
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Console in Redirect State
The above figure shows the EMP window in redirect state with the terminal window.
The text that appears on the server monitor displays in the redirect window.
Availability of the various EMP features is determined by two things: the EMP access
mode selected during configuration in the System Management Submenu of the BIOS
Server Menu, and if the server's COM 2 port is configured for console redirect in BIOS.
The three EMP access modes are disabled, pre-boot, and always active.
EMP Access Modes (Server Configured for Console Redirect)
Mode
Server is powered off
During POST
After OS boots
Disabled
Redirect window
Redirect window
Redirect window appears,
but is blank
Pre-boot
EMP commands available
Redirect window*
Redirect window*
Inactive redirect
window
Always Active EMP commands available
EMP commands
available
*The operation mode can be modified by selections in the post reset and post-power-up dialogs.
These are server control dialogs available with the EMP.
C-4 Emergency Management Port Console
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EMP Access Modes (Server not Configured for Console Redirect)
Mode
Server is powered off
During POST
After OS boots
Disabled
Redirect window appears, but is
blank
Redirect window
appears, but is blank
Redirect window
appears, but is
blank
Pre-boot
EMP commands available
EMP commands available
EMP commands
available
Redirect window
appears, but is
blank
Always Active
EMP commands
available
EMP commands
available
EMP Requirements and Configurations
This section outlines the requirements and configurations necessary for using the EMP.
Operating Systems:
n Windows 95
¾ 16 MB of RAM, 32 MB recommended
¾ 20 MB disk space
n Windows NT
¾ Windows NT 4.0 or later
¾ 24 MB of RAM, 32 MB recommended
¾ 20 MB disk space
Client Configuration: The EMP will support all COM ports on the client system,
along with any Windows NT/95 compatible modem.
Server Configuration: The EMP requires the server's COM 2 port to be connected to
an external modem or directly connected to a serial cable.
Direct Connect Configuration: A null modem serial cable is needed. Connect one end
of the cable into the COM 2 port of server and the other into a port on the client
machine.
Modem Configuration: On the client, the EMP uses the Windows Application
Program Interface (API) to determine if a modem is connected and available. The EMP
does not configure the modem; it should be preconfigured through Windows.
For modem support, the server must use a Hayes compatible 14400 bps modem. The
modem must be on the NT Hardware Compatibility List provided by Microsoft. The
server modem must be set in auto-answer mode for the EMP to be able to connect to it.
Emergency Management Port Console C-5
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Setting Up the Server for the EMP
To use the EMP, you must configure the server's BIOS with specific settings. These
settings take place in two submenus of the BIOS Server menu, the System Management
Submenu and the Console Redirect Submenu. The earlier BIOS settings section shows
all available options. This section focuses on those settings that must be configured to
use the EMP.
System Management Submenu
All EMP related settings occur from the System Management Submenu of the Server
main menu. Change only the items below; all other default settings should remain the
same.
EMP Password: Anytime you attempt to initiate a connection, a prompt for the user
password appears. If you never set up the EMP password, anyone can access the EMP
by clicking OK through the password prompt.
In the EMP Password area of the System Management Submenu, type in a password of
up to 8 alphanumeric characters. If a beep is heard, the password was not accepted and
a different password must be entered.
EMP Access Modes: Choose either Disabled, Pre-boot, or Always Active, depending
on the type of EMP access needed. The tables above show what is available with a
given setting.
EMP Restricted Mode Access: Set Restricted Mode to either enabled or disabled as
needed. If in enabled mode, this means that the EMP's server control options, Power
On/Off and Reset, are unavailable. In disabled mode, these same server control options
are available.
EMP Direct Connect/Modem Mode: Select Direct Connect if a null modem serial
cable directly connects the server's COM 2 port to the EMP client machine. If they are
connected via a modem, select Modem Mode.
C-6 Emergency Management Port Console
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Console Redirection Submenu
These settings in the Console Redirection Submenu of the Server menu must be set
exactly as noted to be able to use the EMP.
COM Port Address: Select 2F8. This is the COM 2 port that must be used by the
EMP. The IRQ# setting automatically populates with the correct number based on the
COM Port Address choice.
Baud Rate: Select appropriate speed.
Console Type: Choose PC ANSI.
Flow Control: Choose CTS/RTS + CD.
Main EMP Window
The main EMP window provides a graphical user interface (GUI) to access server
control operations and to launch the management plug-ins from. At the top of the GUI
is the menu and tool bar. These provide the options to initiate plug-ins and other
support features. A status bar at the bottom displays connection information like server
name, line status, and mode.
Toolbar
The tool bar buttons of the EMP main window combine server control and management
plug-in options available from the Connect and Action menus as follows:
Generates the Connect dialog to allow connection to a selected server.
Disconnects from the server currently connected to.
Generates the Power On/Off dialog.
Generates the Reset dialog.
Launches the SEL viewer.
Launches the SDR viewer.
Launches the FRU viewer.
Opens the phonebook.
Opens the online help.
Emergency Management Port Console C-7
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Status Bar
The status bar displays at the bottom of the current window. It contains the following
status information:
n SERVER NAME: the name of the server (stored in the Phonebook).
n LINE: the type of line connection. This would be either direct or modem.
n MODE: either Redirect of EMP, depending on whether the EMP has control of the
COM 2 port.
n LINE STATUS: gives status information on the server connection. For example, if
a server is connected, the status bar says "Connected." Otherwise, the line is blank.
EMP Main Menu
n File
¾ Exit - Exits the EMP.
n Connect
¾ Disconnect - disconnects the server connection.
¾ [Re]Connect - raises the connect dialog.
¾ A list of the five most recent connections - can click on one of the five servers
most recently connected to. A connection to the selected server is initiated.
n Action
¾ Power On/Off - powers the server on or off with post-power-up options.
¾ Reset - resets the server with post-reset options.
¾ SEL Viewer - opens the SEL viewer.
¾ SDR Viewer - opens the SDR viewer.
¾ FRU Viewer - opens the FRU viewer.
¾ Phonebook - opens the phonebook dialog.
n Help - provides version information and help topics for the EMP.
C-8 Emergency Management Port Console
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Server Control Operations
Three server control operations are available from the menu or toolbar of the main EMP
window, remote server connection, powering the server on and off, and resetting the
server. The server console mode can also be switched between EMP active and BIOS
redirect modes through post-power-up and reset options.
Connect
When you select [Re]Connect from the Connect menu, the Connect dialog allows you
to connect to a selected server. If the client machine is already connected to a server,
initiating connection generates a warning message. It lets you know that the existing
connection will be terminated if you continue trying to initiate the new connection.
You are prompted to enter the EMP password whenever a connection is attempted.
Connect Dialog
Options available in the dialog are:
n Line Selection - you can specify whether to use a direct connection or dial-up
modem connection to the server.
¾ Dial-up - connects to a selected server with a modem.
¾ Direct connect (Serial Line) - connects to the selected server directly using a
null modem serial cable.
n Server - you can select or enter a server name from a dropdown edit list box of
available servers. A server must be selected when the line selection is Dial-up.
Emergency Management Port Console C-9
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n Serial Line - must be filled out when the line selection is set to Direct connect
(Serial Line).
¾ Baud Rate - must be 19200 for EMP to connect properly.
¾ COM Port No. - set the COM Port number to which the null modem serial
cable is connected.
n Connect - initiates connection to the connected server. When this button is clicked,
you are prompted for the EMP password.
n Config - displays the Phonebook dialog.
n Cancel - exits the Connect dialog without any action taken.
n Help - displays dialog level help information.
Power On/Off
Selecting Power On/Off from the Action menu allows you to power the server on or off,
with post-power-up options. It generates the Power on/off dialog.
Power On/Off Dialog
Options available in the dialog are:
n Power ON - powers on the server.
n Power OFF - powers off the server. This option is not allowed if the server is
configured in RESTRICTED mode for EMP operations.
n Post-power-up option - sets the mode selection of the server to EMP active or
BIOS redirection. The setting is available after the next power-up. The default
selection is EMP active.
n Cancel - exits the dialog without any action taken.
n Help - displays dialog level help information.
C-10 Emergency Management Port Console
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Reset
Selecting Reset from the Action menu generates the Reset dialog so that you can
remotely reset the server with post-reset options.
Reset Dialog
Options available in the dialog are:
n System Reset - resets the server with the selected post-reset options. This operation
is not allowed if the server is configured in RESTRICTED mode for EMP
operations.
n Option Group - sets the post-reset option that will be effective after reset. The
options are EMP active or BIOS redirection. The default selection is EMP active.
n Cancel - exits the dialog without any action taken.
n Help - displays dialog level help information.
Emergency Management Port Console C-11
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Phonebook
The EMP provides a support plug-in known as the Phonebook. The Phonebook stores
names and numbers of servers in a list that can be updated by adding, modifying or
deleting entries. The Phonebook can be opened from the main menu and tool bars, or
launched from the Connect dialog by clicking the Config button.
Phonebook Dialog
Options available in the dialog are:
n Server - a dropdown list of server names previously stored in the Phonebook. If the
New radio button is selected in the Operation area, this area is cleared.
n Phone No. - the number of the selected server. If the New radio button is selected in
the Operation area, this area is cleared.
n Operation
¾ New - lets you make a new entry in the phonebook. Selecting this option clears
the Server and Phone No. Fields. You must click Save for the entry to be added
to the phonebook.
¾ Modify - lets you edit an existing entry. You select an existing entry from the
Server dropdown edit box and modifies the existing phone number before
selecting this option. Click Save in order to store this entry in the phonebook.
¾ Delete - lets you delete an entry from the phonebook. You must first select an
existing server from the Server dropdown edit box before selecting this option.
You must click Save for the entry to be deleted.
n Save - saves a new or modified Phonebook entry or deletes an entry if the Delete
radio button was selected.
n Connect - raises the Connect dialog with the server from the Phonebook's Server
dropdown edit box already populating the Connect dialog's Server dropdown edit
box.
n Cancel - exits the dialog without any action taken.
n Help - displays dialog level help information.
C-12 Emergency Management Port Console
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Management Plug-ins
SEL Viewer
The SEL viewer provides access to the System Event Log on the server and can display
records in either hexadecimal or text (verbose) form. Options available through the
SEL viewer (see the SEL Viewer figure below) are:
n View the SEL from a file
n Save the SEL to a file
n View SEL summary info
n View all SEL entries
n View SEL info by event type
n View SEL info by sensor type
n Set SEL display mode to either Hex or verbose mode
n Set the SEL output file format to either text or binary format
n Close the SEL viewer
n Exit the EMP
SEL Viewer
Emergency Management Port Console C-13
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SEL Viewer Menu Options
The following menu options are found on the SEL viewer menu bar:
n File
¾ Open - you can view SEL data from a previously saved file if it was stored in
binary format. Selecting the Open menu item allows you to specify a filename
under which the data is found. The default filename is "SELLOG.DAT." If the
file cannot be opened, the program displays an error message.
¾ Close - you can close the SEL viewer.
¾ Save As - dumps the SEL data to a file in either binary raw or verbose text
format. The binary file may be retrieved later. Selecting this option lets you
specify a filename to which the data would be saved. The default filename is
"SELLOG.DAT." If there is no data, an error message will be displayed.
¾ Exit - exits the EMP.
n Connect
n View
¾ SEL Information - displays SEL summary information as returned by the
server.
¾ All Events - displays all events in the SEL.
¾ By Sensor Type - shows all events in the SEL generated by a specific sensor
type such as voltage, temperature, etc.
¾ By Event - displays all the events in the SEL of a particular type; for example,
by memory or threshold. A pop-up menu lets you select the event type to
display. This pop-up menu displays all the event types that may be generated by
the particular hardware.
n Settings - you can change several operating parameters for the SEL viewer. This
menu displays the following suboptions:
¾ Display HEX/Verbose - toggles between HEX mode and interpreted mode of
displaying SEL records.
¾ Output Text/Binary - determines whether SEL data will be saved to the file in
binary format or verbose format.
n Window - gives options for displaying currently open windows.
n Help - provides version information for the SEL viewer and provides help topics on
the EMP.
C-14 Emergency Management Port Console
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Sensor Type Codes
The Sensor Type Code Table provides information regarding:
n The type of sensor generating the SEL entry
n The name of the sensor
n The microcontroller which initiated the SEL entry
n The warning or error which initiated the SEL entry.
Using the Sensor Type Code Table
Compare the Sensor Type and Number message shown in the SEL viewer display
(above) to the Sensor Type/Number in Verbose column in the table below. Using
information in the Sensor Name column in the table you can determine the physical
component which generated the SEL message. The Generator ID column in the table
identifies the microcontroller which reported the event to the SEL. Detailed information
regarding the event is available from the Event Description column in the SEL Viewer.
For example, if there is a Fan #10 entry in the Sensor Type and Number column of the
SEL Viewer, by looking at the Sensor type Codes table you can determine that the
Baseboard Fan 1 caused this entry. The entry was reported through the Baseboard
Management Controller (BMC) on the system board.
Sensor Type Codes
Sensor Type and Number in
Verbose
Sensor Name
Generator ID
Reserved
00h
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
Temperature #17
Temperature #18
Temperature #19
Temperature #1A
Voltage # 01
Processor1 Temp
Processor2 Temp*
Baseboard Temp1
Baseboard Temp2
Baseboard 5V
Voltage # 02
Baseboard 3.3V
Primary Processor
Secondary Processor*
Processor 2.5V
Voltage # 03
Voltage # 04
Voltage # 05
*Not applicable to all servers
Emergency Management Port Console C-15
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Sensor Type Codes (continued)
Sensor Type and Number in
Verbose
Sensor Name
Generator ID
Voltage # 06
Voltage # 07
Voltage # 08
Voltage # 09
Voltage # 0A
Voltage # 0B
Voltage # 0C
Voltage # 0D
Voltage # 0E
Fan # 0F
5V Standby
BMC
Baseboard SCSI-A Term1
Baseboard SCSI-A Term2
Baseboard SCSI-A Term3
Baseboard –12V
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
BMC
Baseboard SCSI-B Term1
Processor 1.5V
Baseboard –5V
Baseboard 12
Baseboard Fan0
Physical Security #26
Chassis Intrusion
Secure Mode Violation Attempt
#27
EMP password (at the time of
connecting to the server)
Secure Mode Violation Attempt
#28
Secure Mode Violation (while the BMC
system is in Secure Mode)
Processor #1B
Processor #1C
Memory # 1F
Memory #20
Memory #21
Memory #22
Post Error #25
Processor1 Status
Processor2 Status*
DIMM1 Presence
DIMM2 Presence
DIMM3 Presence
DIMM4 Presence*
BMC
BMC
BMC
BMC
BMC
BMC
BIOS
Refer to Problem Solving – Post
Error Codes and Messages
Watchdog #25
Watchdog Event
BMC
BIOS
System Event #EF
See the System Event Logging
Format Table
*Not applicable to all servers
C-16 Emergency Management Port Console
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System Event Logging Format Table
Sensor Type and
Number in verbose
Sensor Type and
Number in hex
Event Description
in hex
Event type
Event Description
System Event #EF
System Event #EF
Memory #EF
12 EF
12 EF
OC EF
OC EF
E7 01 -- --
E7 00 -- --
E7 20 -- --
E7 21 -- --
System Boot Event
System Boot Event
…
System Recognition
System Boot Event
…
Single Bit Memory
Error
Correctable ECC …
Memory #EF
Double Bit memory
Error
Non-Correctable
ECC …
Memory #EF
OC EF
13 EF
13 EF
E7 02 -- --
E7 00 -- --
E7 02 -- --
Memory Parity error
Bus Timeout
Parity …
Critical Interrupt #EF
Critical Interrupt #EF
Bus timeout …
I/O Check
I/O Channel check
NMI
Critical Interrupt #EF
Critical Interrupt #EF
Critical Interrupt #EF
13 EF
13 EF
13 EF
E7 03 -- --
E7 04 -- --
E7 05 -- --
Software NMI
PCI PERR
PCI SERR
Software NMI
PCI PERR …
PCI SERR …
SDR Viewer
The SDR viewer lets you view the Sensor Data Records retrieved from the SDR
repository. Options available through the SDR viewer are:
n View all SDR records
n View SDR entries by SDR type
n View SDR summary info
n Set SDR display mode to either Hex or verbose mode
n Close the SDR viewer
n Exit the EMP
Emergency Management Port Console C-17
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SDR Viewer Menu Options
The following menu options are found on the SDR viewer menu bar:
n File
¾ Close - closes the SDR viewer.
¾ Exit - exits the EMP.
n View
¾ Display all Records - displays all records from the SDR repository.
¾ SDR Type - displays the records of a particular SDR type. You select an SDR
type from a pop-up menu that displays all the SDR types available for the given
hardware.
¾ SDR Info - displays the SDR summary information as returned by the server.
n Settings - lets you change operating parameters for the SDR viewer. This menu
displays the following suboption:
¾ Display HEX/Verbose - toggles between HEX mode and interpreted mode of
displaying SDR records.
n Window - gives options for displaying currently open windows.
n Help - provides version information for the SDR viewer and provides help topics on
the EMP.
FRU Viewer
The FRU viewer allows you to view the server's FRU (Field Replaceable Units) data
from the server's baseboard FRU information area. Options available with the SDR
viewer are:
n View all FRU records
n View FRU summary info
n Set FRU display mode to either Hex or verbose mode
n Close the FRU viewer
n Exit the EMP
C-18 Emergency Management Port Console
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FRU Viewer Menu Options
The following menu options are found on the FRU viewer menu bar:
n File
¾ Close - closes the FRU viewer.
¾ Exit - exits the EMP.
n View
¾ Display all Records - displays all FRU data, which consists of chassis, board,
and product information.
¾ FRU Info - displays the FRU summary information as returned by the server.
n Settings - lets you change operating parameters for the FRU viewer. This menu
displays the following suboption:
¾ Display HEX/Verbose - toggles between HEX mode and interpreted mode of
displaying FRU records.
n Window - gives options for displaying currently open windows.
n Help - provides version information for the FRU viewer and provides help topics on
the EMP.
Emergency Management Port Console C-19
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C-20 Emergency Management Port Console
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D
System Status Hardware Support
Information
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System Status Hardware Support Information
This appendix helps you identify and find a system status hardware item indicated by
one of several software monitoring components.
The software monitoring components as they are related to the hardware system status
items are listed in the following table:
Software Monitoring Components/Hardware System Status Items
Software Monitoring Component
Hardware System Status Item
ESMPRO Server Management
EMP / SSU
View status based on polling the machine
View status in the hardware system event log
Not all items can be monitored with every software component. Monitoring capability
relates to how the software component interacts with system hardware. ESMPRO
interacts with all hardware components and EMP/SSU interacts with Baseboard
hardware. In this system, the SCSI Accessed Fault-Tolerant Enclosure (SAF-TE)
interface board is connected to the SCSI backplane. (See Figure "System Chassis (Right
Side View)" under "System Overview" in Chapter 1 of this guide.)
The "Monitor Matrix" table below shows which component relates to selected status
items. This table also relates the terminology used by the software component to the
system hardware.
Monitor Matrix
Item
ESM PRO
EMP / SSU
Item Location
Board Marking
Chassis front fan
As Item
As Item
As Item
BB Fan1
CPU Fan2
CPU Fan1
N/A
BB-J5J2
BB-J8B1
BB-J9F1
SCSI-BP
Fan1
Chassis upper rear fan
Chassis lower rear fan
Internal disk fan – upper
Fan4
Fan3 (CPU)
J2
Internal upper disk
(SAF-TE)
Internal disk fan – middle
Internal disk fan – lower
Intrusion switch - front
Middle
N/A
N/A
N/A
SCSI-BP
SCSI-BP
SCSI-BP
SCSI-BP
J1
Lower
J3
Chassis cover
J6
Intrusion/Interlock switch -
left side (front view)
Chassis cover (SAF-TE) N/A
J5 pins 1, 2
Intrusion/Interlock switch -
right side (front view)
N/A
N/A
SCSI-BP
J5 pins 3, 4
(1)Power Supply fan
(2)Power Supply fan
(1) Power (SAF-TE)
(2) Power (SAF-TE)
N/A
N/A
P. S. (Bottom)
P.S. (Top)
N/A
N/A
BB = Baseboard
SCSI-BP = SCSI Backplane
D-2 System Status Hardware Support Information
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Glossary
A
AC
(Alternating Current) The type of current available in wall outlets. All computers must
convert alternating current to direct current to operate. See also DC.
address
A label, name, or number that identifies a location in computer memory.
ASCII
(American Standard Code for Information Interchange) A standard number assigned to each
of the alphanumeric characters and keyboard control code keys to enable the transfer of
information between different types of computers and peripherals.
B
backplane slot
A connector on the backplane board in desktop computers and expansion boxes that allows
you to install circuit cards.
backup
A copy of data for safe-keeping. The data is copied from computer memory or disk to a
floppy disk, magnetic tape, or other media.
backup battery
The battery in your computer that maintains the real-time clock and the configuration
information when the computer's power is removed.
base memory
An area of memory between 0 and 640 kilobytes.
baud rate
The speed with which data is transmitted during serial communication. The computer's
operating system and software program must be configured for the same baud rate as the
communication device, such as a serial printer. See also bps.
BIOS
(Basic Input/Output System) A program stored in flash EPROM or ROM that controls the
keyboard, disk drives, video monitor, and other devices. See also flash EPROM, EPROM,
and ROM.
bit
Derived from BInary digiT, a bit is the smallest unit of information a computer handles. See
also byte.
Glossary 1
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BMC
(Baseboard Management Controller) Contains all of the server management functions. One
major function of the BMC is to monitor system management events and log their
occurrence in the System Event Log (SEL).
boot
The process of loading the operating system into memory.
bps
(bits per second) The number of bits transferred in one second during serial communication,
such as modem transmission.
byte
A group of eight bits.
C
cache memory
A very fast, limited portion of RAM set aside for temporary storage of data for direct access
by the microprocessor.
CD-ROM drive
(Compact Disk ROM drive) A type of mass storage device that reads information from a
compact disk.
Centronics port
An industry standard parallel port. See also parallel port.
CGA
(Color Graphics Adapter) A type of video display system that provides low-resolution text
and graphics on TTL monochrome and color monitors.
CMOS
(Complimentary Metal-Oxide Semiconductor) A type of low-power integrated circuit used
in computers. See also TTL.
COM1 or COM2
The name you can assign a serial port to set or change its address. See also serial port.
command
An instruction that directs the computer to perform a particular operation.
configuration
The way in which a computer is set up to operate. Some configurable options include CPU
speed, serial port designation, and memory allocation.
coprocessor
See math coprocessor.
2 Glossary
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CPU
(Central Processing Unit) See microprocessor.
CRT
(Cathode-Ray Tube) The type of video display used in monitors for desktop computers.
D
DC
(Direct Current) The type of current available in the rechargeable battery packs used in
portable computers. See also AC.
default
The factory setting your computer uses unless you instruct it otherwise. For example, when
powering up, the computer will boot from the default drive.
density
The capacity of information (bytes) that can be packed onto a storage device, such as a
floppy disk.
device driver
A software program that a computer must use to recognize and operate certain hardware,
such as a mouse or a video monitor.
disk drive
A device that stores data on a hard or floppy disk. A floppy disk drive requires a floppy disk
to be inserted; a hard disk drive has a permanently encased hard disk.
DOS
(Disk Operating System) See operating system.
DRAM
(Dynamic RAM) See RAM.
E
ECC
(Error Checking and Correction) A method of detecting and correcting errors.
EEPROM
(Electrically Erasable Programmable Read-Only Memory) A type of memory device that
stores password and configuration information.
EGA
(Enhanced Graphics Adapter) A type of video display system that provides medium-
resolution text and graphics on TTL monochrome, color, and enhanced color monitors.
Glossary 3
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EMP
The Emergency Management Port (EMP) provides an interface to the Console Manager.
This interface allows remote server management via a modem or direct connection.
EMS
(Expanded Memory Specification) A method of accessing memory beyond the 640K limit
of DOS by exchanging data in and out of main memory at high speeds. Some software
requires EMS to operate.
EPROM
(Erasable Programmable Read-Only Memory) A type of memory device that is usually
used to store system BIOS code. This code can be erased with ultraviolet light, but is not
lost when the computer is powered off. See also flash EPROM and ROM.
expanded memory
See EMS.
expansion slot
See backplane slot.
extended memory
The protected memory above 1M that is directly accessible by the microprocessor through
certain utilities and operating systems. This memory is used in computers with 80286,
80386, and 80486 microprocessors.
F
flash EPROM
A type of memory device that is usually used to store system BIOS code. This code can be
replaced with updated code from a floppy disk, but is not lost when the computer is
powered off. See also EPROM and ROM.
floppy disk drive
See disk drive.
format
The process used to organize a hard or floppy disk into sectors so it can accept data.
Formatting destroys all previous data on the disk.
G
(Gigabyte)
1,073,741,824 bytes. See also byte.
4 Glossary
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H
hard disk drive
See disk drive.
hardware
The physical parts of your computer, including the keyboard, monitor, disk drives, cables,
and circuit cards.
hot swap
A method used to insert or remove SCSI disk drives into or from an operating bus. This
method is typically used in RAID subsystems. When used in non-RAID subsystems the
operating system must typically be restarted.
I
IC
(Integrated Circuit) An electronic device that contains miniaturized circuitry.
(ISA Configuration Utility)
The program that you use to change the configuration of some ISA desktop computers. This
program also contains information about the hardware in the computer.
IDE
(Integrated Drive Electronics) A type of hard disk drive with the control circuitry located
inside the disk drive rather than on a drive controller card.
interface.
A connection between the computer and a peripheral device that enables them to exchange
data. See also parallel port and serial port.
ISA
(Industry Standard Architecture) An industry standard for computers and circuit cards that
transfer 16 bits of data at a time.
J
jumper
A small electrical connector used for configuration on some computer hardware.
K
(Kilobyte)
1,024 bytes. See also byte.
Glossary 5
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L
LAN
(Local Area Network) A group of computers linked together within a limited area to
exchange information.
LCD
(Liquid Crystal Display) The type of video display used in portable computers.
LED
(Light-Emitting Diode) A small electronic device that glows when current flows through it.
LPT1 or LPT2
The name you can assign a parallel port to specify its address. See also parallel port.
LVD
Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new
SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability,
and longer cable lengths for Ultra2 SCSI hard disk drives. Note that in order to achieve
LVD performance all devices including cable, controller, and drive must support LVD.
M
(Megabyte)
1,048,576 bytes. See also byte.
math coprocessor
An IC that works with the microprocessor to speed up mathematical calculations.
memory
The circuitry in your computer that stores data and programs. See also EMS, extended
memory, RAM, and ROM.
microprocessor
The integrated circuit that processes data and controls the basic functions of the computer.
modem
A device used to exchange information with other computers over telephone or data lines.
module
A circuit board that plugs into a dedicated connector on the system board in your computer.
mouse
A small input device that you guide on a flat surface to control the cursor movement and
operation of the computer when using certain software programs.
6 Glossary
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N
NVRAM
(Nonvolatile RAM) A type of RAM that retains its contents even after the computer is
powered off. This memory stores EISA configuration information. See also RAM and
SRAM.
O
operating system
A set of programs that provides the interface between other software programs and the
computer.
P
parallel port
The connector on the back of your computer that allows the transfer of data between the
computer and a parallel device, such as a parallel printer.
partition
The process of dividing the storage space on a hard disk into separate areas so that the
operating system treats them as separate disk drives.
password
A security feature that prevents an unauthorized user from operating your computer. See
also EEPROM.
PCI
Peripheral Component Interconnect. PCI is a high-performance peripherals I/O bus
supporting data transfers of up to 132MB per second.
Pentium
A type of microprocessor, with a built-in math coprocessor, cache memory, and memory
and bus controllers, that processes and communicates 32 bits of data at a time. This
microprocessor also contains power management capabilities.
peripheral
A device connected to and controlled by the computer, such as an external disk drive or a
printer.
pixel
The smallest element that is visible on a video display. The resolution of a video display
system is measured in pixels.
PnP
(Plug-n-Play) Plug-and-play is the ability to plug a device into a computer and have the
computer recognize that the device is there. The user doesn't have to tell the computer.
Glossary 7
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POST
Power-On-Self-Test.
R
RAM
(Random-Access Memory) A temporary storage area for data and programs. This type of
memory must be periodically refreshed to maintain valid data, and is lost when the
computer is powered off. See also NVRAM and SRAM.
real-time clock
The IC in your computer that maintains the time and date.
ROM
(Read-Only Memory) A type of memory device that usually is used to store system BIOS
code. This code cannot be altered and is not lost when the computer is powered off. See
also BIOS, EPROM, and flash EPROM.
RS-232C port
An industry standard serial port. See also serial port.
S
SAF-TE
(SCSI Accessed Fault Tolerant Enclosure) A specification for monitoring the state of the
drives and enclosure environment (fan, power supply, temperature, etc.) using the SCSI bus
to indicate faults.
save
To store information on a floppy disk, hard disk, magnetic tape, or some other permanent
storage device.
SCSI
(Small Computer System Interface) An industry standard interface that provides high-speed
access to tape drives, hard disk drives, and other peripheral devices.
SEL
(System Event Log) A record of system management events. The information stored
includes the name of the event, the date and time the event occurred and data pertinent to
the event. Event data may include POST error codes that reflect hardware errors or software
conflicts within the system.
serial communication
Information sent sequentially, one bit at a time.
serial port
The connector on the back of your computer that allows the transfer of data between the
computer and a serial device, such as a mouse, a modem, or a serial printer.
8 Glossary
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Setup program
The program that you use to change the configuration of some ISA desktop and notebook
computers. This program also contains information about the hardware in the computer.
software
Programs with specific functions, such as word processing, data base management,
communications, and operating system.
SRAM
(Static RAM) A temporary storage area for data and programs. This type of memory does
not need to be refreshed, but it is lost when the computer is powered off. See also NVRAM
and RAM.
SSU
(System Setup Utility) The program that you use to change the configuration of your
system. This program also contains information about the hardware in your system and is
used to read the System Event Log.
SVGA
(Super VGA) A type of video display system that provides very high-resolution text and
graphics on analog color monitors.
system board
The main circuit board in your computer. It contains most of the connectors and ports.
T
tape drive
A type of storage device using magnetic tape.
TTL
(Transistor-Transistor Logic) A type of integrated circuit used in computers. See also
CMOS.
V
VGA
(Video Graphics Array) A type of video display system that provides high-resolution text
and graphics on analog color monitors.
Glossary 9
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10 Glossary
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Equipment Log
Use this equipment log form to record pertinent information about your system. You
will need some of this information to run the System Setup Utility. Be sure to update
the equipment log when you add options.
Record the model and serial numbers of the system components, dates of component
removal or replacement, and the name of the vendor from whom the component was
purchased. Be sure to record the same information for any components added to the
system, such as hard disk drives, add-in boards, or printers.
Record the model and serial numbers of the unit and system baseboard. The model and
serial numbers of the system unit are recorded on a label attached to the rear of the unit.
The serial number of the system board is located along the left side of the board, near
the PCI expansion slot covers.
The location of serial numbers on add-in boards, hard disk drives, and external
equipment, such as video displays or printers, varies from one manufacturer to another.
Literature accompanying these products should illustrate or describe the location of
model and serial numbers.
Equipment Log 1
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Serial Number
(if available)
Component
Manufacturer Name & Model
Date Installed
Server
System Board
Processor 1
DIMM Slot 1
DIMM Slot 2
DIMM Slot 3
Modem
Diskette Drive A
Diskette Drive B
Tape Drive 1
Tape Drive 2
CD-ROM Drive 1
Hard Disk Drive 1
Hard Disk Drive 2
Hard Disk Drive 3
Hard Disk Drive 4
Hard Disk Drive 5
Hard Disk Drive 6
Hard Disk Drive 7
Optional RAID Controller
Network Controller 1
Network Controller 2
Monitor
Keyboard
Mouse
External Peripheral 1
External Peripheral 2
2 Equipment Log
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Index
A
I
Add-in boards
Integrated Peripheral Configuration menu,
configuring in Setup, 3-9
Intrusion detection, 1-13, 1-14
ISA
ISA, B-2
PCI, B-2
Administrative password, 1-14
Advanced Menu, configuring in Setup, 3-7
feature summary, 1-10
B
Battery
J
Jumpers
installing, 4-7
BIOS
recovering, 3-27
BMC, 1-13
Boot block write protect default jumper, 3-27,
3-28
Boot menu, configuring, Setup, 3-15
boot block write protect, 3-25
boot option, 3-25
CMOS clear, 3-25
password, 3-25
recovery boot, 3-25
L
LAN status, 2-13
Lithium backup battery
installing, 4-7
C
Cabling, A-3
Caution
M
leave boot block protect jumper at default,
3-27, 3-28
CFG files, B-2
Configuring system board jumpers
boot block protect, 3-27, 3-28
summary description, 3-25
Con troller
Memory, 4-15
addresses, 1-9
Monitoring system status, 1-13
N
Network
con troller, 1-11
n etwork, 1-11
system board management (BMC), 1-13
O
Overview, 1-2
OVL files, B-2
E
Emergency Management Port
FRU viewer, C-18
P
main console window, C-7
phonebook, C-12
requirements, C-5
SDR viewer, C-17
SEL viewer, C-13
Password
administrative, 1-14
user, 1-14
PCI
feature summary, 1-10
PCI Configuration Menu, configuring in
Setup, 3-8
PCI Device, Slot 1 - Slot 7 menu, configuring
in Setup, 3-8
server control operations, C-9
Emergency Management Port Console, C-2
EMP. See Emergency Management Port
Console
Exit menu, configuring, Setup, 3-17
Power supply
monitoring power state, 1-13
Problems
H
Hard Drive menu
configuring, Setup, 3-16
bootable CD-ROM not detected, 5-14
CD-ROM drive activity light, 5-12
F2 key prompt does not appear, 5-12
Index-1
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network, 5-15
SCI files, B-2
PCI installation tips, 5-16
Processor, 4-8
when to run, B-2
U
User password, 1-14
Utilities
R
Real-time clock
Emergency Management Port Console, C-2
running SCU to configure settings, 4-7
W
S
SCI files, B-2
Write protect boot block, ju m per, 3-
SCU
27, 3-28
software locking feature, 1-14
Secu rity, 1-14
alarm switches, 1-14
software lock, SCU, 1-14
Security menu
configuring, Setup, 3-10
Server management
BMC, 1-13
features, 1-13
intrusion detection, 1-14
Server Management Information menu,
configuring in Setup, 3-14
Server menu, configuring in Setup, 3-12
Setup
Advanced menu, 3-7
Boot menu, 3-15
Exit menu, 3-17
Hard Drive menu, 3-16
Integrated Peripheral Configuration menu,
3-9
PCI Configuration menu, 3-8
PCI Device, Slot 1 - Slot 7 menu, 3-8
security menu contents, 3-10
Server Management Information menu
contents, 3-14
server menu contents, 3-12
Switches
alarm, 1-14
System board
boot block protect, ju m per, 3-27, 3-
28
configuration jumpers, 3-25
System Chassis, 1-5
System setup utility
CFG files, B-2
customizing, B-5
defining an ISA card, B-8
exiting, B-15
launching a task, B-6
OVL files, B-2
removing an ISA card, B-9
running, B-4
Index-2
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102177
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