NEC Computer Monitor R 37 Xtra User Manual

7 9 T H 1 6 2 4  
I t a s c a , I l l i n o i s 6 0 1 4 3 - 1 2 4 8  
1 9 9 3 b y N E C T e c h n o l o g i e s , I n c .  
P r i n t e d i n J a p a n  
N E C i s r e g i s t e r e d t r a d e m a r k o f N E C C o r p o  
M u l t i S y n c i s a r e g i s t e r e d t r a d e m a r k o f N E C  
1 2 5 0 N . A r l i n g t o n H e i g h t s R o a d , S u i t e 5 0 0  
N E C T e c h n o l o g i e s , I n c .  
X t r a 3 7  
X t r a 3 7  
R
R
37 Xtra  
37 Xtra  
R
Multimedia Monitor  
User's Manual  
1
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DOC avis de conformation  
Cet appareil numérigue de la classe B respecte toutes les exigences du  
Réglement sur le Matériel Brouilleur du Canada.  
ATTENTION  
RISQUE D’ELECTROCUTION  
NE PAS OUVRIR  
Mises en garde et précautions de sécurité  
MISE EN GARDE: AFIN DE REDUIRE LES RISQUES D’ELECTRO-  
CUTION, NE PAS DEPOSER LE COUVERCLE, IL  
N’Y A AUCUNE PIECE UTILISABLE A L’INTERIEUR  
DE CET APPAREIL. NE CONFIER LES TRAVAUX  
D’ENTRETIEN QU’A UN PERSONNEL QUALIFIE.  
Les moniteurs MultiSync Multimédia XP37 Xtra et XM37 Xtra de NEC ont été  
conçus et fabriqués pour assurer une longue durée de service sans  
problèmes. Aucun entretien à l’exception du nettoyage n’est nécessaire.  
Utiliser un chiffon doux et un détergent doux, si nécessaire. Ne pas utiliser  
des aérosols de nettoyage du commerce qui risquent d’endommager la  
surface de cet appareil. Si l’appareil est endommagé, confier les travaux  
de réparation à un centre de service agréé NEC.  
Ce symbole a pour but de prévenir l’utilisateur de la présence  
d’une tension dangereuse, non isolée se trouvant à l’intérieur de  
l’appareil. Elle est d’une intensité suffisante pour constituer un  
risque d’électrocution. Eviter le contact avec les pièces à  
l’intérieur de cet appareil.  
Pour un fonctionnement sûr et afin d’éviter d’endommager l’appareil, lire  
attentivement et respecter les instructions suivantes.  
Ce symbole a pour but de prévenir l’utilisateur de la présence  
d’importantes instructions concernant l’entretien et le  
fonctionnement de cet appareil. Par conséquent, elles doivent  
être lues attentivement afin d’éviter des problèmes.  
Afin d’éviter tout risque d’électrocution et d’incendie:  
1. Réserver un espace libre suffisant pour la ventilation afin d’éviter une  
accumulation de chaleur interne. Ne pas couvrir les trous d’aération  
arrière ou installer l’appareil dans un coffret fermé ou sur une étagère.  
L’appareil est équipé d’ailettes de refroidissement sur le dessus. Si l’appareil  
est logé dans un coffret ou sur une étagère, s’assurer qu’il y a un espace  
libre suffisant pour la dissipation de la chaleur. Si l’appareil est posé sur un  
coffret ou une étagère, la température doit être maintenue en dessous  
de 40°C.  
AVERTISSEMENT  
AFIN DE REDUIRE LES RISQUES D’INCENDIE OU D’ELECTROCUTION, NE PAS  
EXPOSER CET APPAREIL A LA PLUIE OU A L’HUMIDITE. AUSSI, NE PAS  
UTILISER LA FICHE POLARISEE AVEC UN PROLONGATEUR OU UNE AUTRE  
PRISE DE COURANT SAUF SI CES LAMES PEUVENT ETRE INSEREES A FOND.  
NE PAS OUVRIR LE COFFRET, DES COMPOSANTS HAUTE TENSION SE  
TROUVENT A L’INTERIEUR. LAISSER A UN PERSONNEL QUALIFIE LE SOIN DE  
REPARER CET APPAREIL.  
2. Ne pas utiliser la fiche polarisée du cordon d’alimentation avec des  
prolongateurs ou des prises de courant, sauf si les lames peuvent être  
insérées à fond.  
2. Manipuler l’appareil avec soin pendant son déplacement et ne pas le  
faire tomber.  
3. Eloigner l’appareil des endroits chauds, très poussiéreux et exposés en plein soleil.  
4. Eviter que des liquides et des petits objets métalliques pénètrent à  
l’intérieur de l’appareil. En cas d’accident, débrancher l’appareil et le  
confier à un centre de service agréé NEC.  
3. Ne pas exposer à la pluie ou à l’humidité.  
4. Eviter d’endommager le cordon d’alimentation, et ne pas modifier le  
cordon d’alimentation.Ne pas poser l’appareil sur le cordon  
d’alimentation. Des dommages sur le cordon pourrait provoquer une  
électrocution ou un incendie.  
5. Débrancher l’appareil avant le nettoyage. Utiliser seulement un chiffon  
doux et un détergent doux.  
Manipuler le cordon d’alimentation avec soin et éviter de le plier  
excessivement. Un cordon endommagé peut provoquer une  
électrocution ou un incendie.  
Des aérosols et produits de nettoyage disponibles dans le commerce  
risquent d’endommager l’écran et le coffret.  
6. Ne pas empiler les unités les unes sur les autres, afin d’éviter de les  
endommager.  
5. Débrancher l’appareil pendant les tempêtes ou si l’appareil n’est pas  
utilisé pendant une longue période.  
7. Ne pas poser de liquides sur l’appareil. Si du liquide se répand dans  
l’appareil, débrancher l’appareil et le faire réparer par un centre de  
réparation agrée NEC.  
6. Ne pas ouvrir le coffret. Des composants de haute tension se trouvent à  
l’intérieur. Si l’appareil est endommagé de cette manière, la garantie  
devient caduque. De plus, il y a risque d’électrocution.  
8. Cet appareil est conçu uniquement pour une installation en intérieur. Ne  
pas utiliser cet appareil dans des conditions autres que celles initialement  
spécifiées.  
9. Ne pas utiliser l’appareil sur une surface instable.  
10.Ne pas mettre l’appareil sur fin lorsqu’il est en marche ou en train de  
mémoriser.  
7. Ne pas essayer de réparer ou entretenir l’appareil soi-même. NEC ne  
saura être tenu pour responsable pour toute blessure ou dommage causé  
par des personnes non qualifiées qui essayent de réparer ou d’ouvrir le  
couvercle arrière. Confier toute réparation à un centre de service agréé  
NEC.  
11.Reposez vos yeux périodiquement.  
Pour éviter des dommages et prolonger la durée de service de l’appareil:  
1. N’utiliser qu’une source d’alimentation de 100-120 V/220-240V 50/60 Hz  
CA. Le fait d’utiliser l’appareil en continu à des tensions de ligne  
supérieures à 100-120/220-240 Volts CA réduit sa durée de vie et risque de  
provoquer un incendie.  
3
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the product.  
LIMITED WARRANTY  
• Repair or attempted repair by anyone not authorized by NECTECH.  
• Any shipment of the product (claims must be presented to the carrier).  
• Removal or installation of the product.  
NEC Multimedia Monitor Products  
NEC Technologies, Inc.(hereafter NECTECH)warrants this product to be free from  
defects in material and workmanship under the following terms.  
HOW LONG IS THE WARRANTY  
• Any other cause which does not relate to a product defect.  
• Burns or residual images upon the phosphor of the tubes.  
4. Cartons, carrying cases, batteries, external cabinets, magnetic tapes, or any  
accessories used in connection with the product.  
Parts and labor are warranted for (1) One Year and CRT’s for (1) One year from the  
date of the first customer purchase.  
WHO IS PROTECTED  
WHAT WE WILL PAY FOR AND WHAT WE WILL NOT PAY FOR  
We will pay labor and material expenses for covered items, but we will not pay for the  
following:  
This warranty may be enforced only by the first purchaser.  
WHAT IS COVERED AND WHAT IS NOT COVERED  
Except as specified below, this warranty covers all defects in material or workmanship  
in this product. The following are not covered by the warranty:  
1. Any product which is not distributed in the U.S.A. Canada, and Mexico by  
NECTECH or which is not purchased in the U.S.A. Canada, and Mexico from an  
authorized NECTECH dealer.  
1. Removal or installation charges.  
2. Costs of initial technical adjustments(set-up), including adjustment of user controls.  
These costs are the responsibility of the NECTECH dealer from whom the product  
was purchased.  
3. Payment of shipping charges.  
If you are uncertain as to whether a dealer is authorized, please contact NECTECH  
at 800-836-0655. Any questions or problems you have with our XP37Xtra/  
XM37Xtra, contact NECTECH at 800-836-0655.  
HOW YOU CAN GET WARRANTY SERVICE  
1. To obtain service on your product, consult the dealer from whom you purchased the  
product, or ship it prepaid to any authorized NECTECH service center.  
2. Whenever warranty service is required, the original dated invoice (or a copy) must be  
presented as proof of warranty coverage, and should be included in any shipment of  
the product. Please also include in any mailing, your name, address and a description  
2. Any product on which the serial number has been defaced, modified or removed.  
3. Damage, deterioration or malfunction resulting from:  
• Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature,  
unauthorized product modification, or failure to follow instructions supplied with  
of the problem(s). Failure to comply with NECTECH Service Procedures may cause a  
delay in repairing the unit.  
HOW STATE LAW RELATES TO THE WARRANTY  
This warranty gives you specific legal rights, and you may also have other rights which  
vary from state to state.  
3. For the name of the nearest NECTECH authorized service center, call NECTECH  
at 800-836-0655.  
LIMITATION OF IMPLIED WARRANTIES  
FOR MORE INFORMATION, TELEPHONE 800-836-0655  
All implied warranties, including warranties of merchantability and fitness for a  
particular purpose, are limited in duration to the length of this warranty.  
EXCLUSION OF DAMAGES  
NEC TECHNOLOGIES, INC.  
1250 N. Arlington Heights Road, Suite 500  
Itasca. Illinois 60143-1248  
NECTECH’s liability for any defective product is limited to the repair or replacement  
of the product at our option. NECTECH shall not be liable for:  
1. Damage to other property caused by any defects in this product, damages based  
upon inconvenience, loss of use of the product, loss of time, commercial loss; or  
2. Any other damages whether incidental, consequential or otherwise. Some states do  
not allow limitation on how long an implied warranty lasts and/or do not allow the  
exclusion or limitation of incidental or consequential damages, so the above  
limitations and exclusions may not apply to you.  
NOTE: All products returned to NECTECH for service MUST have prior approval.  
To get approval, call NEC Technologies at 800-836-0655.  
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CONTENTS  
1. Introduction  
Introduction to the MultiSync XP37 Xtra/XM37 Xtra .............................................................. 1  
Feature Highlights...................................................................................................................... 1  
2. Part Names and Functions  
Front View / Rear View ............................................................................................................. 3  
Terminal Board........................................................................................................................... 5  
Remote Control Unit ............................................................................................................... 11  
Battery Installation and Replacement / Remote Control Cautions / Operating Range ................ 15  
Functions of DIP SW ................................................................................................................. 17  
3. Installation  
Wiring Diagram ........................................................................................................................ 19  
Connecting Your PC or Macintosh Computer .................................................................... 21  
Connecting Your VCR or Laser Disc Player .......................................................................... 22  
Connecting Your Document Camera.................................................................................. 22  
Connecting Your NEC IPS 4000 Image Processor ................................................................ 22  
Daisy-chaining Your monitors ................................................................................................ 23  
D-Sub 15 Pin RGB Signal Composition .................................................................................. 24  
External Speaker Connections .............................................................................................. 25  
4. Operation  
Power/General Controls/Degaussing................................................................................... 27  
Using OSM Controls ................................................................................................................. 28  
Direct Control Screen ............................................................................................................. 29  
Accessing OSM........................................................................................................................ 32  
OSM Menus .............................................................................................................................. 32  
Visual Controls Group ............................................................................................................. 32  
H-position/H-width/Pin-cushion Controls Group .................................................................. 33  
V-position/V-height/V-linearity Controls Group ................................................................... 33  
Keystone/Tilt/Rotation/Scan Select Controls Group ........................................................... 34  
RGB Controls Group................................................................................................................ 35  
OSM Location/OSM Turn Off Time Control ........................................................................... 35  
Source Information.................................................................................................................. 36  
DV Controls Group .................................................................................................................. 36  
Volume Control ....................................................................................................................... 37  
Reset Control ........................................................................................................................... 37  
OSM System Control Menu .................................................................................................... 39  
PC/External Control Function ................................................................................................ 42  
Command Reference ............................................................................................................ 44  
5. Troubleshooting ............................................................................................................. 45  
6. Specifications ................................................................................................................ 47  
7. Timing Charts  
Input Signal Reference Chart ................................................................................................ 53  
Typical Input Signal Timing ..................................................................................................... 57  
Signal Identification for Raster Preset.................................................................................... 61  
8. Service and Support ..................................................................................................... 63  
This manual covers both the XP37 Xtra and the XM37 Xtra multimedia monitors. The operating  
procedures are common to both models.  
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1
OSM and IPM are trademarks of NEC Technologies, Inc.  
IBM PC/AT, PS/2, VGA, S-VGA, 8514/A and XGA are registered  
trademarks of International Business Machines Corporation.  
Apple and Macintosh are registered trademarks of Apple Computer,  
Inc.  
• Flexible inputs  
Connect up to four different inputs at once and switch among them  
with a touch of a button to seamlessly integrate information from a  
computer and VCR into one presentation.  
• Signal loop-through  
Microsoft is a registered trademark of Microsoft Corporation. Windows is  
a trademark of Microsoft Corporation.  
Lets you run up to 2 monitors from one source, which can greatly  
simplify connections and reduce hardware requirements.  
• Attractive cabinets  
A sleek, sophisticated cabinet design complements your presentation  
environment and enhances the professionalism of your presentations.  
• Microsoft Plug and Play compatibility  
The monitor includes this standard that automatically optimizes display  
settings:  
Introduction  
Introduction to the MultiSync XP37 Xtra/XM37 Xtra  
Monitor  
This section introduces you to your new MultiSync XP37 Xtra/XM37 Xtra  
monitor, provides a list of materials that comes with your monitor and  
describes the features and controls.  
Supports most IBM VGA, S-VGA, XGA, Macintosh or any other RGB  
signals within a horizontal frequency range or 15.75/31 to 100 kHz  
(15.75/31 to 70 kHz for XM37 Xtra) and a vertical frequency range of 45  
to 120 Hz. This includes NTSC, PAL, SECAM, and M-NTSC standard video  
signals.  
• The supplied RGB cable allows hook up to IBM-PC compatible.  
(For Macintosh, use the supplied pin adapter.)  
• The analog BNC RGB terminals accept component signal.  
• Front bezel controls  
The features you’ll enjoy include:  
•Simple controls  
Let you make all necessary adjustments and selections with one  
button simplicity from the remote control.  
•37” CRT(36” viewable image size)  
• Universal power supply from 100Vac to 120Vac and 220Vac to  
240Vac.  
• True displayable 1024 x768 resolution  
Contents of the Package  
The following lists all of the items included in your MultiSync multimedia  
monitor package. Please save the original box and packing materials  
for future transportation or shipment of this monitor.  
1. MultiSync XP37 Xtra (XP-3791)/XM37 Xtra (XM-3761) multimedia  
monitor  
2. Power cord  
3. Wireless remote control unit and two AA batteries  
4. RGB cable (15-Pin Mini D-Sub To 15-pin Mini D-Sub Connector)  
5. Pin adapter for Macintosh  
POWER  
DEGAUSS  
VIDEO  
OFF  
ON  
1
VIDEO  
2
RGB  
1
RGB  
2
POSITION  
/
CONTROL  
PROCEED  
EXIT  
6. User' s manual  
SCAN  
WIDTH HEIGHT SIDE PIN NORMAL  
7. Quick set up card  
NORMAL  
BRIGHT CONTRAST MUTE VOLUME  
MULTIMEDIA MONITOR  
RD-346E  
79644641  
8. Registration card : Please fill out and return the registration card as  
soon as possible.  
PROCEED  
VIDEO  
1
VIDEO  
2
RGB  
1
RGB  
2
EXIT  
POWER  
/STANDBY  
2
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3
Part Names and Functions  
Front View  
Rear View  
POWER  
OFF ON  
DEGAUSS  
VIDEO  
PROCEED  
VIDEO 1  
VIDEO 2  
RGB 1  
RGB 2/DTV  
1
VIDEO  
2
RGB  
1
RGB  
2
POSITION  
/
CONTROL  
PROCEED  
EXIT  
EXIT  
SCAN  
W
I
D
T
H
H
E
I
G
H
T
S
I
D
E
P
I
N
N
O
R
M
A
L
POWER  
/STANDBY  
NORMAL  
BRIGHT CONTRAST MUTE VOLUME  
MULTIMEDIA MONITOR  
RD-346E  
79644641  
2
9 8 6 5 4 3 1  
7
VIDEO  
BNC  
1
VIDEO  
BNC  
2
RGB AUDIO  
RGB  
1
SPEAKER SELECT  
INT EXT  
EXT SPEAKER  
RIGHT LEFT  
REMOTE EXTERNAL CONTROL  
IN  
IN  
R
L
(MONO)  
S
S
IN  
IN  
IN  
SPEAKRES MUST  
HAVE MORE THAN  
5WATT RATING  
OHM  
THROUGH  
OUT  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
INPEDANCE  
8
THROUGH  
OUT  
HIGH  
75  
DIP SW  
ON  
RGB  
2
R/CR/PR  
G/Y/Y  
B/VB/PB  
H/CS  
V
L
(MONO)  
HIGH  
1
2
3
4
5
6
7
8
HIGH  
AUDIO  
75Ω  
75Ω  
IN  
AUDIO  
AC IN  
R
L
(MONO)  
R
L
(MONO)  
IN  
IN  
THROUGH  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
PROCEED  
VIDEO  
1
VIDEO  
2
RGB  
1
RGB  
2
HIGH  
75Ω  
HIGH  
75Ω  
EXIT  
POWER  
/STANDBY  
Terminal Board  
0
1POWER ..................... Press to turn the main power on and off  
in the OSM mode, this button works as the up  
button.  
when the AC power is supplied.  
NOTE: S-VIDEO IN terminals will take  
preference over VIDEO IN terminals when  
the video source is connected to each  
terminal and VIDEO 1 or 2 selected.  
2
3
POWER/STANDBY  
.... When this indicator is green, the monitor is  
on; when the indicator is red, it is in standby.  
Remote Sensor Window ... Receives infrared signal from the handheld  
remote control.  
7VIDEO 1/ ................. Press to select an NTSC, PAL, SECAM or M-  
NTSC compatible video source that is  
connected to the VIDEO 1 input terminal  
(BNC type or S-VIDEO 1 IN). When you are in  
the OSM mode, this button works as the  
down button.  
4RGB 2/DTV/+ ............. Press to select an RGB video source that is  
connected to the RGB 2 input terminals  
(BNC type). When you are in the OSM  
mode, this button works as the plus button.  
5RGB 1/-...................... Press to select an RGB video source that is  
connected to the RGB 1 input terminal (D-  
SUB 15 pin type).  
8EXIT........................... Press to exit the OSM mode. The OSM  
screen disappears.  
When you are in the OSM mode, this button  
works as the minus button.  
9PROCEED ................. Press to access OSM. The OSM screen is  
displayed.  
6VIDEO 2/ ................. Press to select an NTSC, PAL, SECAM or  
M-NTSC compatible video source that is  
connected to the VIDEO 2 input terminal  
(BNC type or S-VIDEO 2 IN). When you are  
0
Remote Control Holder..... Place remote control unit here when not in  
use.  
4
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Terminal Board  
C
B A  
VIDEO 1  
BNC  
VIDEO 2  
BNC  
RGB AUDIO  
RGB 1  
SPEAKER SELECT  
REMOTE  
PC/EXT CTL  
INT  
EXT  
IN  
IN  
EXT SPEAKER  
(
MONO  
)
R
L
S
S
RIGHT  
LEFT  
IN  
IN  
IN  
SPEAKRES MUST  
HAVE MORE THAN  
5WATT RATING  
THROUGH  
OUT  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
INPEDANCE 8 OHM  
THROUGH  
OUT  
HIGH  
75  
DIP SW  
ON  
RGB 2  
R/CR/PR  
G/Y/Y  
B/CB/PB  
H/CS  
V
12345678  
AC IN  
HIGH  
75Ω  
HIGH  
75Ω  
IN  
AUDIO  
AUDIO  
(
)
(
)
MONO  
L
MONO  
R
L
R
IN  
IN  
THROUGH  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
HIGH  
75Ω  
HIGH  
75Ω  
E
D
APC/ECT CTL IN (D-Sub 15-pin)  
NOTE: Up to 50 monitors can be connected in the serial  
connection. (This can be done only when the optional  
supplied remoto cable is used.)  
This terminal is used when power ON/OFF, input selection, AUDIO  
MUTE, PICTURE MUTE, and DEGAUSS are operated externally  
(by external control). See also page 42 for external control port pin  
assignments. You can also use this connector to connect your PC to  
control the MultiSync XP37 Xtra/XM37 Xtra monitor. This allows you  
to utilize your PC and serial communication protocol to control the  
monitor.  
CEXT SPEAKER  
RIGHT + ....... Connect RIGHT speaker positive wire here.  
RIGHT - ........ Connect RIGHT speaker negative wire here.  
LEFT -.......... Connect LEFT speaker negative wire here.  
LEFT + ......... Connect LEFT speaker positive wire here.  
SPEAKER SELECT INT/EXT Select Switch.....Set to the INT  
position for built-in monitor speakers. Set to the EXT position  
for speakers connected to the EXT SPEAKER terminals.  
NOTE: Select EXT. CONTROL ON by setting pin No. 6 of DIP SW  
to the ON position when operating the monitor by external control.  
NOTE: When in the EXT. CONTROL mode, the following  
operations of the supplied wireless remote control are not possible:  
Power control ON/ OFF, Input selection, and Degauss switch ON/  
OFF.  
NOTE: The speaker cables must be less than 3m in length.  
DDIP Switch  
PC/ECT CTL OUT (D-Sub 15-pin).....Connect to a second monitor’s  
EXTERNAL CONTROL input to relay the signal input at the  
EXTERNAL CONTROL IN. The EXTERNAL CONTROL OUT  
terminal is used to connect several monitors together and allows  
all of the monitors to be controlled by one external control. No. 6  
pin (EXT. CONTROL) of DIP SW must be set to the ON position on  
all of the monitors.  
DIP SW..... This DIP switch sets Sync. Control, the Intelligent  
Power Manager, external control on/off, remote control on/off,  
and OSM system control on/off. See pages 17 and 18 for more  
details.  
EAC Input  
Connect the supplied power cord’ s three-pin plug here.  
VIDEO  
1
VIDEO  
2
RGB AUDIO  
RGB  
1
SPEAKER SELECT  
INT EXT  
EXT SPEAKER  
RIGHT LEFT  
REMOTE  
IN  
PC/EXT CTL  
IN  
R
L
(MONO)  
BNC  
S
BNC  
S
IN  
IN  
IN  
SPEAKRES MUST  
HAVE MORE THAN  
5WATT RATING  
INPEDANCE OHM  
BREMOTE IN/OUT  
THROUGH  
OUT  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
8
THROUGH  
OUT  
HIGH  
75  
DIP SW  
ON  
RGB  
2
R/CR/PR  
G/Y/Y  
B/CB/PB  
H/CS  
V
1
2
3
4
5
6
7
8
HIGH  
AUDIO  
75Ω  
HIGH  
75Ω  
IN  
AC IN  
AUDIO  
Connect the optional remote cable, included with the optional  
remote control, to the REMOTE IN terminal. The REMOTE OUT  
terminal is used to connect several monitors together and allows all  
of the monitors to be controlled by one remote control.  
R
L
(MONO)  
R
L
(MONO)  
IN  
IN  
THROUGH  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
HIGH  
75Ω  
HIGH  
75Ω  
Insert the prongs completely.  
6
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7
Terminal Board  
H
F
G
VIDEO 1  
BNC  
VIDEO 2  
BNC  
RGB AUDIO  
RGB 1  
SPEAKER SELECT  
REMOTE  
IN  
PC/EXT CTL  
INT  
EXT  
IN  
EXT SPEAKER  
(
MONO  
)
R
L
S
S
RIGHT  
LEFT  
IN  
IN  
IN  
SPEAKRES MUST  
HAVE MORE THAN  
5WATT RATING  
THROUGH  
OUT  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
INPEDANCE 8 OHM  
THROUGH  
OUT  
HIGH  
75  
DIP SW  
ON  
RGB 2  
R/CR/PR  
G/Y/Y  
B/CB/PB  
H/CS  
V
12345678  
AC IN  
HIGH  
75Ω  
HIGH  
75Ω  
IN  
AUDIO  
AUDIO  
(
)
(
)
MONO  
L
MONO  
R
L
R
IN  
IN  
THROUGH  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
HIGH  
75Ω  
HIGH  
75Ω  
FRGB 1 (Mini D-SUB 15 pin)  
HVIDEO 2  
RGB Input/Throughout.....Attach either end of the RGB Cable to a  
computer, and then attach the other end to Input terminal. You can  
then use Throught out terminal, if you wish, to output the computer  
signal to a monitor. (If you do use a second monitor, turn the  
monitor switch to “on.”)  
75 /HIGH Impedance Select Switch.....This switch should be “75”  
for normal use without external termination or when your RGB  
signal should be terminated with 75. Switch to the “HIGH”  
position when you have another monitor attached to your RGB  
through-put connector.  
VIDEO 2 IN (BNC type).....Connect another VCR or laser disk player  
here to display the video.  
S-VIDEO 2 IN.....Connect S-Video input from another external  
source like a VCR.  
THROUGH OUT (BNC type).....Connect to a second monitor’ s video  
input to relay the video signal input at VIDEO 2 IN.  
THROUGH OUT (S-VIDEO).....Connect to a second monitor’ s S-  
connector input to relay the video signal input at S-VIDEO 2 IN.  
75 /HIGH Impedance Select Switch for BNC type.....Set to “75 ”  
during normal operation. In multiple connections using VIDEO 2  
IN and THROUGH OUT (BNC type) terminals, set to “HIGH” on all  
but the last monitor. Set to “75 ” on the last monitor only.  
AUDIO R IN.....This is your right channel audio input for stereo  
sound.  
GRGB AUDIO  
AUDIO R IN.....This is where you connect RGB right audio output  
from a computer or another RGB source.  
AUDIO L(MONO)IN.....This is where you connect RGB left audio  
output from a computer or another RGB source.  
AUDIO R THROUGH OUT.....Connect to a second monitor’ s  
RGB right audio input.  
AUDIO L IN (MONO).....This is your left channel audio input for  
stereo sound coming from video equipment or audio system. It  
also serves as the mono audio input.  
AUDIO L THROUGH OUT.....Connect to a second monitor’s  
RGB left audio input.  
AUDIO R THROUGH OUT.....Connect to a second monitor’ s right  
channel audio input.  
AUDIO L THROUGH OUT.....Connect to a second monitor’ s left  
channel audio input.  
8
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Terminal Board  
I
VIDEO 1  
BNC  
VIDEO 2  
BNC  
RGB AUDIO  
RGB 1  
SPEAKER SELECT  
REMOTE  
IN  
PC/EXT CTL  
INT  
EXT  
IN  
EXT SPEAKER  
(
MONO  
)
R
L
S
S
RIGHT  
LEFT  
IN  
IN  
IN  
SPEAKRES MUST  
HAVE MORE THAN  
5WATT RATING  
THROUGH  
OUT  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
INPEDANCE 8 OHM  
THROUGH  
OUT  
HIGH  
75  
DIP SW  
ON  
RGB 2  
R/CR/PR  
G/Y/Y  
B/CB/PB  
H/CS  
V
12345678  
AC IN  
HIGH  
75Ω  
HIGH  
75Ω  
IN  
AUDIO  
AUDIO  
(
)
(
)
MONO  
L
MONO  
R
L
R
IN  
IN  
THROUGH  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
HIGH  
75Ω  
HIGH  
75Ω  
J
IVIDEO 1  
JRGB 2  
VIDEO 1 IN (BNC type).....Connect a VCR or laser disk player here  
to display the video.  
R/CR/PR,G/Y/Y,B/CB/PB, H/CS and V IN (BNC).....These are analog  
RGB input terminals.  
S-VIDEO 1 IN.....Here is where you connect S-Video input from an  
external source like a VCR.  
Connect external components with R, G, B, H/CS, and V output  
terminals to these analog RGB input terminals. Be sure that the  
RGB connection cable is correctly attached to the corresponding  
terminals.  
R/CR/PR,G/Y/Y,B/CB/PB, H/CS and V THROUGH OUT (BNC).....Connect  
to a second monitor’s RGB inputs to relay the RGB signal inputs at  
R, G, B, H/CS, and V IN.  
75 /HIGH Impedance Select Switches for RGB and H/CS&V.....Set to  
“75 ” during normal operation. In multiple connections using R,  
G, B, H/CS and V IN and OUT terminals, set to “HIGH” on all but  
the last monitor. Set to “75 ” on the last monitor only.  
THROUGH OUT (BNC type).....Connect to a second monitor’ s video  
input to relay the video signal input at VIDEO 1 IN.  
THROUGH OUT (S-VIDEO).....Connect to a second monitor’ s S-  
connector input to relay the video signal input at S-VIDEO 1 IN.  
75 /HIGH Impedance Select Switch for BNC type.....Set to “75 ”  
during normal operation. In multiple connections using VIDEO 1  
IN and THROUGH OUT (BNC type) terminals, set to “HIGH” on  
all but the last monitor. Set to “75 ” on the last monitor only.  
AUDIO R IN.....This is your right channel audio input for stereo  
sound.  
AUDIO L IN (MONO).....This is your left channel audio input for  
stereo sound coming from video equipment or audio system. It  
also serves as the mono audio input.  
AUDIO R THROUGH OUT.....Connect to a second monitor’ s right  
channel audio input.  
AUDIO L THROUGH OUT.....Connect to a second monitor’ s left  
channel audio input.  
10  
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Remote Control Unit  
NOTE: When not in use the remote control unit is conveniently stowed in the  
holder on the rear panel.  
1 POWER ON/OFF  
Press POWER ON to turn the monitor on when the POWER/STANDBY  
indicator is lit amber.  
Press POWER OFF to turn the monitor off and the monitor will go into the  
standby condition.  
POWER  
OFF ON  
DEGAUSS  
2 DEGAUSS  
1
2
4
Press to demagnetize the picture tube in the manual operation. See also  
page 27.  
VIDEO 1 VIDEO 2 RGB 1 RGB 2  
3
5
POSITION/CONTROL  
PROCEED  
EXIT  
3 Input Select  
VIDEO 1 ..... Press to select an NTSC, PAL, SECAM or M-NTSC  
compatible video source from a VCR, laser disc player, document camera,  
or an S-Video source from a VCR connected to the VIDEO 1 IN terminal.  
VIDEO 2 ..... Press to select an NTSC, PAL, SECAM or M-NTSC  
compatible video source from a VCR, laser disc player, document camera,  
or an S-Video source from a VCR connected to the VIDEO 2 IN terminal.  
RGB 1 ....... Press to select an RGB video source from a computer  
connected to the RGB 1 IN terminal.  
6
SCAN  
WIDTH HEIGHT SIDE PIN NORMAL  
NORMAL  
BRIGHT CONTRAST MUTE VOLUME  
RGB 2 ....... Press to select an RGB/component video source from a  
computer, NEC scan converter or YPBPR/YCBCR Signal source connected  
to the RGB 2 IN terminal.  
MULTIMEDIA MONITOR  
RD-346E  
79644641  
OSM Control  
4 POSITION/CONTROL  
POSITION(  
) ...... Adjusts the vertical position of the image up and  
down, and the horizontal position of the image from left to right.  
CONTROL ( + / - ) ..... Moves the bar in the + or - direction to increase or  
decrease the adjustment in an OSM menu.  
CONTROL(  
/
) .. Select one of the controls in an OSM menu. Press to  
select a higher item in the menu; press to select a lower item in the menu.  
5 PROCEED  
Press to access OSM. When an adjustment item is selected, a press of this  
button returns to its icon selection screen.  
6 EXIT  
Press to exit the OSM mode.  
NOTE: The direct keys such as BRIGHT, CONTRAST, WIDTH, HEIGHT,  
SIDE PIN can access each control while in the OSM mode.  
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Raster Control  
7 WIDTH (+ / -)  
Adjusts the horizontal size of the image.  
8 HEIGHT (+ / -)  
Adjusts the vertical size of the image.  
9 SIDE PIN (+ / -)  
POWER  
OFF ON  
Adjusts the curvature of the edges of the left and right side of the display  
image either inward or outward. The image should be adjusted to attain a  
straight line on the left and right sides.  
DEGAUSS  
VIDEO 1 VIDEO 2 RGB 1 RGB 2  
0 SCAN SELECT  
POSITION/CONTROL  
PROCEED  
EXIT  
Each time this key is pressed, the picture size switches from OVER SCAN  
for large size to UNDER SCAN for small size and vice versa. Normally select  
OVER SCAN for video display and UNDER SCAN for RGB display.  
A NORMAL  
9
0
SCAN  
This key resets the raster adjustment settings of user changeable memory  
and recalls the factory preset data.  
7
WIDTH HEIGHT SIDE PIN NORMAL  
A
D
F
8
B
NORMAL  
BRIGHT CONTRAST MUTE VOLUME  
MULTIMEDIA MONITOR  
RD-346E  
C
E
79644641  
Visual Control  
B BRIGHT (  
/
)
Adjusts the overall image and screen brightness.  
Press and hold for a brighter picture.  
Press and hold for a darker picture.  
C CONTRAST (  
/
)
Adjusts the image brightness in relation to the background.  
Press and hold for higher contrast.  
Press and hold for lower contrast.  
NOTE: The VISUAL CONTROL storing operation is effective only for the  
input currently used (VIDEO1, VIDEO 2, RGB 1 or RGB 2).  
D NORMAL  
This key resets the visual control settings and recalls the factory preset data.  
NOTE: The brightness and contrast adjustment level are factory preset at  
the optimum position.  
E MUTE  
Press to cancel sound ; press again to restore sound.  
NOTE: The other ways to restore sound are to press POWER OFF, then  
ON or to press VOLUME keys on the remote control unit.  
F VOLUME (  
/
)
Adjusts the volume.  
Press and hold to increase sound.  
Press and hold to decrease sound.  
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Battery Installation and Replacement  
The remote control is powered by two 1.5V AA batteries.  
1. Turn the remote control unit upside  
down. Press down on the battery  
compartment grip and slide the  
compartment in the direction of the  
arrow.  
2. Install the two new batteries, making  
3. Close the battery compartment cover.  
sure that their polarity matches the (+)  
(-) diagrams inside the battery  
compartment. Incorrect polarity could  
damage the remote control unit.  
Remote Control Cautions  
• Do not drop or mishandle the remote control unit.  
• Do not get the remote control unit wet. If the remote gets wet, wipe it dry  
immediately.  
• Avoid heat and humidity.  
• When not using the remote control unit for a long period, remove the  
batteries.  
• Do not use new and old batteries together, or use different types of batteries  
together.  
• Do not take apart the batteries, heat them, or throw them into a fire.  
PROCEED  
VIDEO  
1
VIDEO  
2
RGB  
1
RGB  
2
EXIT  
POWER  
/STANDBY  
Operating Range  
• The infrared signal operates by line-of-sight up to a distance of  
approximately 22 feet/7 m and within a 60 degree angle of the remote  
sensor of the monitor.  
30°  
30°  
POWER  
DEGAUSS  
VIDEO  
OFF  
ON  
1
VIDEO  
2
RGB  
1
RGB  
2
POSITION  
/
CONTROL  
PROCEED  
EXIT  
• The monitor will not function if there are objects between the remote control  
and the sensor or if strong light falls on the sensor. Weak batteries will also  
prevent the remote control from properly operating the monitor.  
SCAN  
WIDTH HEIGHT SIDE PIN NORMAL  
NORMAL  
BRIGHT CONTRAST MUTE VOLUME  
MULTIMEDIA MONITOR  
RD-346E  
79644641  
16  
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Functions of DIP SW  
ON  
ON  
1
2
3
4
5
6
7
8
OFF  
Functions and Settings of DIP SW  
This DIP switch is used for Sync. Control, Intelligent Power Manager, External  
control, wireless control, and OSM control. To change a switch setting use a  
pointed object, such as a pen or pencil, to push the switch to the desired  
position.  
Set all the pins except No.7 to the OFF position during normal operation.  
The pins nos 2,3 and 5 are not used.  
Pin No 1 (Sync. Control )  
The No. 1 pins set Sync. Control.  
Set the No. 1 pin to the OFF/OPEN position during normal operation. The  
monitor automatically determines if the input signal is separate sync,  
composite sync or sync on green signal in this order.  
Set the No. 1 pin to the ON/SHORT position when sync on green signals are  
necessary for synchronization with an external component.  
Pin No. 4 (Intelligent Power Manager)  
Pin No. 6 (EXT. CONTROL)  
This function saves power.  
When this switch is set to ON, the External Control function is activated. See  
page 42 for pin assignments. If you have some monitors you do not want to  
control by remote, set to OFF.  
When Intelligent Power Manager control is on, by using the monitor’ s  
horizontal and vertical SYNC signals, the monitor can be prompted into the  
different IPM modes. The following is the description of the LED indicator for  
the IPM power saving modes:  
Pin No. 7 (REMOTE ON/OFF)  
When this switch is set to ON, the monitor can be controlled by the wireless  
remote control unit.  
Mode  
LED Indicator  
Power Saving  
On  
Green  
None  
Pin No. 8 (OSM System Control Menu ON/OFF)  
When this switch is set to ON, the system control menu is displayed. In this  
menu the following features are enabled:  
Standby  
Standby  
Red (Steady)  
None  
Amber(Blinking quickly)  
Minimum  
(Quickest recovery)  
Power on mode set (POWER ON MODE)  
Suspend  
Off  
Amber(Blinking moderately)  
Amber(Blinking slowly)  
No Light  
Moderate  
Rear control key on/off (KEY CONTROL)  
(Moderate recovery)  
Maximum  
Language selection (LANGUAGE)  
Video mode (auto/manual) selection (VIDEO MODE)  
OSM on/off (OSM ON/OFF)  
(EPA<8 watts, Slowest recovery)  
No Power Used (Fully Off)  
Power Off  
PC-control on/off (PC-CONTROL)  
For the setting procedures to set the items, see pages 39 to 41.  
NOTE: The Intelligent Power Manager works only for the RGB input. If  
selecting the VIDEO input, or when connecting to no signal source, the  
Intelligent Power Manager does not work.  
18  
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Installation  
IBM XGA/SuperVGA/VGA or Compatibles  
or Macintosh G3 series  
Macintosh or  
Compatibles  
Wiring Diagram  
EXTERNAL  
CONTROL  
RGB cable (Supplied)  
To EXTERNAL CONTROL  
(Mini D-SUB 15 Pin input)  
Pin adapter for Macintosh  
(supplied)  
To Mini D-SUB 15 Pin input  
RGB cable (Supplied)  
To Mini D-SUB 15 Pin input  
XP37 Xtra/XM37 Xtra  
VIDEO 1  
VIDEO 2  
RGB AUDIO  
RGB 1  
SPEAKER SELECT  
REMOTE  
PC/EXT CTL  
INT  
EXT  
IN  
IN  
EXT SPEAKER  
(
MONO  
)
R
L
RIGHT  
LEFT  
BNC  
S
BNC  
S
IN  
IN  
SPEAKERS MUST  
IN  
THROUGH  
OUT  
ON  
HAVE MORE THAN  
To R,G,B,H/CS, V inputs (BNC)  
OUT  
5WATT RATING  
INPEDANCE 8 OHM  
THROUGH  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
HIGH  
75  
DIP SW  
RGB 2  
R/PR  
GY  
B/PB  
HS  
12345678  
AC IN  
HIGH  
75Ω  
HIGH  
75Ω  
IN  
AUDIO  
AUDIO  
(
)
(
)
MONO  
R
L
MONO  
R
L
NEC IPS 4000  
IN  
IN  
THROUGH  
OUT  
Image Processo  
THROUGH  
OUT  
THROUGH  
OUT  
HIGH  
75Ω  
HIGH  
75Ω  
To Y/CB/CR, Y/PB/PR inputs (BNC)  
To VIDEO IN R, L, inputs  
DTV Tunerr  
or  
DVD Player  
Document camera, VCR, Video copy stand  
or Multimedia application  
NOTE: The two D-Sub 15-pin RGB 1 connectors here can be used to either input or  
output video to or from a PC or Macintosh computer. Either connector can be used for  
input or output, however they cannot both be used for input simultaneously. It can  
damage your computer.  
PROCEED  
VIDEO  
1
VIDEO  
2
RGB  
1
RGB  
2
EXIT  
POWER  
/STANDBY  
XP37Xtra/XM37Xtra  
20  
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NOTE: The new Macintosh computer such as G3 will have the 15-pin HD  
connector.  
Connecting Your PC or Macintosh Computer  
Connecting your PC or Macintosh computer to your MultiSync XP37 Xtra/  
XM37 Xtra will enable you to display your computer's screen image. All of  
these following display standards are supported:  
The XP37 Xtra/XM37 Xtra’s “Plug and Play” data will be downloaded to  
the Macintosh.  
Therefore, the pin adapter will not be necessary.  
VGA 640 x 480 for graphics, VGA 640 x 400 for graphics, VGA 640 x 350 for  
graphics, VGA 720 x 400 for text, VGA 720 x 350 for text, SuperVGA 800 x  
600, and XGA 1024 x 768, 1280x1024 standards above 60 Hz such as Sun,  
Silicon Graphics, HP, workstation standards; Macintosh at 640 x 480, 832 x  
624, 1024 x 768, and 1152 x870(XP37 Xtra only).  
4. Turn on the monitor and the computer.  
NOTE: Refer to your computer's owner's manual for more information  
about your computer's video output requirements and any special identifi-  
cation or configuring your monitor's image and monitor may require.  
NOTE: With Sync on Green signals, images may not display properly.  
If this happens, input the signals to “RGB” and at “DV Control Group - RGB  
SOURCE SELECT”, select No. 2 = RGB.  
To connect to a PC, Macintosh or computer equipped with a XGA/SuperVGA/  
VGA adapter or compatible graphics adapter, simply:  
1. Turn off the power to your monitor and computer.  
(For details on “DV Control Group”, refer to page 36.)  
2. If your PC does not support XGA/SuperVGA/VGA you will need to install an  
XGA/SuperVGA/VGA graphics board. Consult your computer's owner's  
manual for your XGA/SuperVGA/VGA configuration. If you need to install a  
new board, see the manual that comes with your new graphics board for  
installation instructions.  
Connecting Your DTV Tuner or DVD Player  
Using the RGB 2 terminal will enable you to display a component signal from  
your DTV tuner or DVD player with component output.  
1. Turn off the power to your monitor and your DTV tuner or DVD player.  
2. Use the optional component video cable between the RGB 2 (Y/PB/PR,Y/CB/  
CR) terminal of your monitor and the output of your DTV tuner or DVD player.  
3. Turn on the monitor and your DTV tuner or DVD player.  
3. Use the signal cable that’s supplied to connect your PC or Macintosh com-  
puter to the RGB1 input terminal. For older Macintosh, use the supplied pin  
adapter to connect to your Mac’s video port.  
Connecting Your VCR or Laser Disc Player  
Connecting Your Document Camera  
Using a common RCA cable and RCA audio cables (not provided) to connect  
your VCR or laser disc player to your MultiSync XP37 Xtra/XM37 Xtra monitor.  
To make these connections, simply:  
You can connect your MultiSync XP37 Xtra/XM37 Xtra monitor to a document  
camera. To do so, simply:  
1. Turn off the power to your monitor and document camera.  
2. Use a standard video cable to connect your document camera to the VIDEO  
1 or 2 input terminal(BNC-type) of the monitor.  
1. Turn off the power to your monitor and VCR or laser disc player.  
2. Connect one end of your RCA video cable to the video output connector on  
the back of your VCR or laser disc player, connect the other end to the  
VIDEO 1 or 2 input terminal(BNC-type) of the monitor. NOTE: You will need  
an RCA to BNC adaptor (not included) to convert to the XP37Xtra/XM37  
Xtra monitor. Use standard RCA audio patch cords to connect the audio  
from your VCR or laser disc player to your monitor (if your VCR or laser disc  
player has this capability). Be careful to keep your right and left channel  
connections correct for stereo sound.  
3. Turn on the monitor and the document camera.  
NOTE: Refer to your document camera's owner's manual for more  
information about your camera's video output requirements .  
Connecting Your NEC IPS 4000 Image Processor  
You can connect an NEC IPS 4000Image Processor to the monitor to improve  
the quality of your video images. To do so:  
3. Turn on the monitor and the VCR or laser disc player.  
NOTE: Refer to your VCR or laser disc player owner's manual for more  
information about your equipment's video output requirements.  
NOTE: S-VIDEO IN terminals will take preference over VIDEO IN termi-  
nals when a component is connected to each terminal and VIDEO 1 or 2  
selected.  
1. Turn off the power to your monitor and scan converter.  
2. Use a cable (RGB HV 5 conductor BNC/BNC) supplied with the scan  
converter to connect the RGB 2 inputs of the monitor.  
3. Turn on the monitor and the scan converter.  
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3. Connect the external component stereo right channel audio input to R AU-  
DIO.  
Daisy-chaining Your monitors  
The REMOTE IN/OUT terminals allow you to control monitors by one remote  
control.  
4. Set the 75/HIGH impedance select switch of the corresponding input signal  
(BNC, S-VIDEO) on all but the last monitor to “HIGH” position. Only the last  
monitor is set to the “75” position.  
NOTE: The connection of three XP37 Xtra/XM37 Xtra monitors or more with  
THROUGH OUT (VIDEO 1 or 2) terminals may degrade image quality.  
5. Connect the REMOTE OUT of the monitor to the REMOTE IN of the next  
To do so:  
monitor using the optional remote cable.  
When using the VIDEO inputs:  
When using the RGB inputs:  
THROUGH OUT (VIDEO 1) Connections  
THROUGH OUT Connections  
1. Connect THROUGH OUT 1 BNC or S-VIDEO 1 OUT to external compo-  
nents to relay the signal input at VIDEO 1 IN(BNC-type), or S-VIDEO 1 IN.  
2. Connect the external component mono audio or stereo left channel audio  
input to L AUDIO.  
1. (RGB1): Connect Mini D-Sub 15-pin THROUGH OUT to an RGB input con-  
nector of other monitors.  
(RGB2): Connect the R.G.B.H/CS and V THROUGH OUT terminals to relay  
the signal input at the R.G.B.H/CS and V IN terminals.  
2. Set all the 75/HIGH impedance select switches on all but the last monitor to  
“HIGH” position. Only the last monitor is set to the “75” position.  
3. Connect the REMOTE IN of the monitor to the REMOTE OUT of the next  
monitor using the optional remote cable.  
3. Connect the external component stereo right channel audio input to R AU-  
DIO.  
4. Set the 75/HIGH impedance select switch of the corresponding input sig-  
nal (BNC, S-VIDEO) on all but the last monitor to “HIGH” position. Only the  
last monitor is set to “75” position.  
NOTE: ''Plug and Play'' is available only for the monitor connected directly to  
a personal computer with the Mini D-Sub 15-pin RGB connector. Therefore,  
''Plug and Play'' does not work for monitors connected with the THROUGH  
OUT terminal. This is because only the RGB video, the horizontal, and the  
vertical sync. signal is output from the THROUGH OUT terminals.  
THROUGH OUT (VIDEO 2) Connections  
1. Connect THROUGH OUT 2 BNC or S-VIDEO 2 OUT to external component  
to relay the signal input at VIDEO 2 IN(BNC-type) or S-VIDEO 2 IN.  
2. Connect the external component mono audio or stereo left channel audio  
input to L AUDIO.  
NOTE: ''Plug and Play'' is not available for the RGB 2 BNC terminals.  
D-Sub 15 Pin RGB Signal Composition  
Pin Assignments and Signal Levels for 15 pin RGB (Analog)  
D-SUB 15pin RGB Input Connector (ANALOG ONLY)  
Signal to be connected (D-SUB 15 pin)  
Pin No.  
2
4
3
1
5
RED  
1
2
9
6
10  
8
7
GREEN or Sync Green  
15 14 13 12  
11  
BLUE  
3
SDA  
12  
13  
14  
15  
4
H. or Composite sync  
V.SYNC  
SCL  
GND  
GND  
5
GND  
6
GND  
7
GND  
8
GND  
11  
10  
9
No Connection  
No Connection  
24  
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External Speaker Connections  
External speakers may be connected to the monitor to reproduce sound from  
VIDEO 1, VIDEO 2, RGB 1 or RGB 2 signal sources.  
If non-shielded speakers are used, they must be located a minimum of 4 feet  
away from the monitor.  
SPEAKER SELECT  
INT  
EXT  
External speakers may be connected directly to the EXTERNAL SPEAKERS  
terminals or indirectly by connecting a stereo system amplifier to the audio  
outputs.  
POWER  
OFF ON  
DEGAUSS  
VIDEO  
1
VIDEO  
2
RGB  
1
RGB  
2
POSITION  
/
CONTROL  
PROCEED  
EXIT  
SCAN  
W
I
D
T
H
H
E
I
G
H
T
S
I
D
E
P
I
N
N
O
R
M
A
L
NORMAL  
B
R
I
G
H
T
C
O
N
T
R
A
S
T
M
U
T
E
V
O
L
U
M
E
MULTIMEDIA MONITOR  
RD-346E  
4 ft.  
79644641  
4 ft.  
Left  
Right  
120cm  
120cm  
VIDEO  
BNC  
1
VIDEO  
BNC  
2
RGB AUDIO  
RGB  
1
SPEAKER SELECT  
INT EXT  
EXT SPEAKER  
RIGHT LEFT  
REMOTE EXTERNAL CONTROL  
IN  
IN  
WARNING: Speakers that are installed next to the monitor must be  
shielded against electromagnetic radiation which can cause color distortion  
in the CRT and is not covered under the warranty.  
R
L
(MONO)  
S
S
IN  
IN  
IN  
SPEAKRES MUST  
HAVE MORE THAN  
5WATT RATING  
OHM  
THROUGH  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
INPEDANCE  
8
THROUGH  
OUT  
HIGH  
75  
D
I
P
S
W
ON  
RGB  
2
R/CR/PR  
G/Y/Y  
B/VB/PB  
H/CS  
V
L
(MONO  
)
1
2
3
4
5
6
7
8
HIGH  
75Ω  
HIGH  
75Ω  
IN  
AUDIO  
AUDIO  
A
C
I
N
R
L
(MONO  
)
R
L
(MONO)  
IN  
IN  
THROUGH  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
HIGH  
75Ω  
HIGH  
75Ω  
RIGHT  
CAUTION: Unplug the monitor and all connected components before con-  
necting external speakers. Use only speakers with 8-ohm impedance and a  
power output rating of 5 watts or more.  
VIDEO or  
To connect external speakers directly to the monitor:  
1. Strip the ends of the speaker wires.  
RGB AUDIO L and R outputs of XP37Xtra/XM37Xtra  
R
L (MONO)  
2. Press down a button below the EXTERNAL SPEAKERS terminals, insert  
the speaker wire and release the button to secure a speaker wire connec-  
tion:  
IN  
LINE OR  
LINE OR  
AUX INPUT AUX INPUT  
THROUGH  
OUT  
[a] Connect the right speaker (located at right side of the monitor when  
viewed from the front) positive (+) wire to RIGHT +.  
[b] Connect the right speaker negative (-) wire to RIGHT -.  
[c] Connect the left speaker negative (-) wire to LEFT -.  
[d ]Connect the left speaker positive wire (+) to LEFT +.  
3. Set SPEAKER SELECT switch at EXT.  
L
R
STEREO AMP  
JGHDYSTEOYII DYASGHIROYUKIAIZAWA  
HJJKKKASDFFF  
AFHUJTT  
DFFGGGG  
ADFGRTRYT  
2Q  
2Q  
CCVDFVFF  
ZZXXC  
DFFGGGG  
ADFGRTRYT  
AFHUJTT  
BNGGDFDFGHY  
2Q  
2Q  
SFGHHHJJ  
SFGHHHJJ  
NOTE: The speaker cables must be less than 3m in length.  
To connect the monitor to stereo system speakers:  
1. Connect L AUDIO output to the stereo amplifier L AUX input.  
2. Connect R AUDIO output to the stereo amplifier R AUX input.  
3. Set SPEAKER SELECT switch at EXT to use external speakers only. For  
center channel audio fill, set SPEAKER SELECT at INT for sound from both  
monitor and external speakers.  
IMPORTANT: Do not connect speakers to both the monitor EXTERNAL  
SPEAKERS terminals and to the stereo amplifier. This could damage both  
the monitor and the speakers.  
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NOTE 2: Select the over scan mode for VIDEO display.  
Operation  
3. Adjust The Raster or The Picture Control.  
You can adjust the raster such as the horizontal size, vertical size or side  
pincushion correction, and the brightness and contrast of the image with the  
remote control.  
Power  
This section describes how to select a computer or video source and how to  
adjust the picture and sound.  
4. Turning Off The monitor.  
General Controls  
Before you turn on your MultiSync XP37 Xtra/XM37 Xtra monitor ensure that  
Press the POWER OFF button on the remote control or press the POWER  
button on the front panel.  
the computer or video source is turned on.  
1)To adjust:  
Degaussing  
1. Turn On The Monitor  
The earth's magnetic field and other magnetic sources can magnetize a color  
picture tube causing patches of impure colors. This monitor automatically  
demagnetizes the picture tube for 5 seconds each time the monitor is switched  
on. Sometimes during transportation a severe magnetic field can be  
encountered which may require demagnetizing to clear the problem. Also, if  
powered on for extended periods of time, magnetic fields can be produced by  
the CRT itself, causing color impurities. In these cases, use the DEGAUSS  
key once to demagnetize the picture tube. Pressing this key once  
demagnetizes the picture tube for 5 seconds.  
The power button is on the front panel of the monitor. By turning this switch on,  
the STANDBY/POWER indicator will turn to green and the monitor will  
become ready to use. OSM is also usable from the rear panel.  
After you press the POWER OFF button on the remote control, the monitor will  
go into its standby mode and the STANDBY/POWER indicator will glow red.  
2. Select The Computer Or Video Source  
Press the “VIDEO 1” or “VIDEO 2” (VCR, document camera, or laser disc  
player), or “RGB 1” or ” RGB 2”(computer) button on the remote control to  
display the image. Or press the button on the rear panel to select your video  
source: “VIDEO 1”, “VIDEO 2”, “RGB 1”, or “RGB 2”.  
NOTE 1: In the U.S.A. the standard video signal format is NTSC, therefore  
make sure that the AUTO or NTSC is selected on OSM system control  
menu. See page 41.  
CAUTION: Please allow a minimum of 30 minutes to elapse between uses of  
the DEGAUSS key, when not switching from mode to mode. Do not hold the  
key down continuously to avoid decreasing the life of the degauss circuitry.  
NORMAL (RASTER/VISUAL) : resets the currently selected control to the  
factory setting.  
Using OSM Controls  
NEC's OSM, or On-Screen Manager, System offers the ultimate form of  
monitor controls. Keys on the remote control unit or front panel allow you to  
easily navigate through menus and adjust controls.  
-when a specific group icon is highlighted, this  
key resets all the specific controls settings or all  
the settings.  
OSM controls include extended controls such as Brightness, Contrast, Size,  
Position, Pin cushion, Keystone, Vertical Linearity, Scan Select and other  
OSM utilities. Adjustments are saved instantly. The currently addressed  
control can be reset to factory settings by pressing the NORMAL key.  
-when a specific control is selected: this key  
resets the selected adjustments.  
NOTE: The NORMAL function is not valid in  
the OSM Turn Off Time, Language Select  
menus, and Volume Control.  
OSM keys on the remote control unit function as follows:  
PROCEED  
: accesses the OSM controls. When an  
adjustment item is selected, a press of this  
button returns to its icon selection screen.  
-in the color temperature: proceeds to the  
control for RGB gain and bias.  
EXIT  
: exits the OSM controls.  
-in the RGB gain and bias: return to the color  
temperature screen.  
POSITION CONTROL up/down : selects one of the control items.  
POSITION CONTROL-/+  
: increase or decrease the settings level.  
: selects a group icon at top of the OSM screen  
when any one of them is highlighted without  
any specific control selected.  
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c. HEIGHT  
Press to adjust the vertical size of the image.  
Direct Control Screen  
You can adjust the raster, visual and sound using the direct key on the remote  
control.  
To switch to another control screen, press any one of the other keys.  
*To end the OSM display, press EXIT.  
d. SIDE PIN  
Press to adjust the curvature of the edges of the left and right side of the  
display image either inward or outward. The image should be adjusted to  
attain a straight line on the left and right sides.  
*If no key operation is made within 3 seconds, the OSM display will disappear.  
a. POSITION/CONTROL  
Press to move the image right. Press to move the image left.  
e. SCAN  
Press to select the scan mode: over scan and under scan.  
Press to move the image up. Press  
to move the image down.  
b. WIDTH  
Press to adjust the horizontal size of the image.  
f. NORMAL (raster)  
g. BRIGHT  
Press to reset all the stored adjustment raster data and recall the factory  
preset data. When a specific control is selected, this key resets the  
selected raster adjustments.  
Press to adjust the brightness of video display.  
h. CONTRAST  
Press to adjust the contrast of video display.  
Specific adjustment item to be rest  
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i. NORMAL( visual)  
j. MUTE  
Press to reset all the stored adjustment visual data and recall the factory  
preset data. When a specific control is selected, this key resets the selected  
visual adjustments.  
Press to turn off the sound for a short period of time; press again to restore  
the sound.  
k. VOLUME  
Press  
to increase the sound: press  
to decrease the sound.  
NOTE:  
When pressing a key that does not correspond to the function currently  
in use, the following message will be displayed on the monitor.  
Accessing OSM  
Visual Controls Group  
Press the PROCEED key on the remote control or rear panel.  
To turn off OSM  
The visual controls allow you to adjust the picture controls such as  
brightness, contrast, color, tint, and sharpness.  
Press the EXIT key on the remote control or rear panel.  
DV  
RGB  
B R I G H T N E S S  
C O N T R A S T  
S H A R P N E S S  
C O L O R  
VIDEO 1 VIDEO 2 RGB 1 RGB 2  
PROCEED  
VIDEO 1  
VIDEO 2  
EXIT  
POSITION/CONTROL  
PROCEED  
EXIT  
PROCEED  
EXIT  
T I N T  
OSM Menus  
BRIGHTNESS : Pressing + or - increases or decreases the image brightness level.  
CONTRAST Pressing + or - increases or decreases the image contrast level.  
SHARPNESS : Pressing + or - increases or decreases the image sharpness level.  
On-Screen Manager' s menu of Controls gives you an overview of the  
selection of controls available.  
:
COLOR  
TINT  
:
:
Pressing + or - increases or decreases the image color saturation level  
Pressing + or - increases or decreases the red and green values.  
DV  
RGB  
B R I G H T N E S S  
C O N T R A S T  
S H A R P N E S S  
C O L O R  
NOTE: The color, tint and sharpness controls are not available for RGB  
input. For RGB2 input signals, you can select the RGB CTL menu under  
RGB2 SOURCE SELECT in “DV” to change the color, tint, and sharpness  
controls.The tint is not available for PAL and SECAM input.  
T I N T  
NOTE: Pressing the visual NORMAL key resets all the visual controls to the  
factory settings when only the visual controls group icon is highlighted.  
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H-position/H-width/Pin-cushion Controls Group  
The H-position/H-width/Pin-cushion Controls allow you to adjust the horizontal  
position, horizontal size and pin-cushion of the image.  
V-position/V-height/V-linearity Controls Group  
The V-position/V-height/V-linearity Controls allow you to adjust the vertical  
position, vertical size and vertical linearity of the image.  
DV  
DV  
RGB  
RGB  
DV  
DV  
RGB  
RGB  
H - P O S I T I O N  
H - W I D T H  
H - P O S I T I O N  
H - W I D T H  
V - P O S I T I O N  
V - H E I G H T  
V - P O S I T I O N  
V - H E I G H T  
P I N - C U S H I O N  
P I N - B A L A N C E  
P I N - C O R N E R  
P I N - C U S H I O N  
P I N - B A L A N C E  
P I N - C O R N E R  
V - L I N E A R I T Y 1  
V - L I N E A R I T Y 2  
V - L I N E A R I T Y 1  
V - L I N E A R I T Y 2  
H-POSITION : Pressing + or - moves the image horizontally right or left.  
V-POSITION : Pressing + or - moves the image vertically up or down.  
H-WIDTH  
: Pressing + or - decreases or increases the horizontal size of  
the image (wider or narrower).  
V-HEIGHT  
: Pressing + or - increases or decreases the vertical size of the  
image (taller or shorter).  
PIN-CUSHION : Pressing + or - decreases or increases the curvature of the  
sides either inward or outward.  
V-LINEARITY 1 : Pressing + increases the spacing between the lines near the  
top and decreases the lines near the bottom at the same time;  
pressing - increases the spacing between the lines near the  
bottom and decreases the lines near the top at the same time.  
V-LINEARITY 2 : Pressing + or - increases or decreases the spacing between  
the lines near the top of your screen and near the bottom of  
your screen at the same time.  
PIN-BALANCE : Pressing + or - decreases or increases the curvature of the  
sides to right or to left.  
PIN-CORNER : Pressing + or - decreases or increases the curvature of the four  
corners inward or outward.  
Keystone/Tilt/Rotate/Scan Select Controls Group  
The Keystone/Tilt/Rotation/Scan Select Controls allow you to adjust the raster  
rotation or angle of the sides of your display and to select either Under Scan  
(for RGB display) or Over Scan (for VIDEO display).  
NOTE: The V-LINEARITY controls allow you to adjust the spacing of the  
areas on the screen. The object of this control is to ensure that a one-inch  
circle is a true one-inch circle where ever it is drawn on the screen.  
• draw equally spaced horizontal lines using a drawing application that has a  
ruler.  
DV  
DV  
RGB  
RGB  
K E Y S T O N E  
T I L T  
R O T A T E  
K E Y S T O N E  
T I L T  
R O T A T E  
•use the V-LINEARITY 1 and 2 controls to adjust the spacing between  
the lines near the top and the bottom of your screen.  
S C A N S E L E C T  
S C A N S E L E C T  
U N D E R  
O V E R  
KEYSTONE (trapezoidal) : Pressing + or - increases or decreases the bottom of  
the screen to be the same as the top.  
TILT  
: Pressing + or - increases or decreases the tilt of your  
display.  
ROTATE (raster rotation)  
SCAN SELECT  
: Pressing + or - rotates the entire display clockwise or  
counter clockwise.  
: Pressing + or - selects the over scan mode or the  
under scan mode.  
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OSM Location/OSM Display Time Control  
RGB Controls Group  
You can choose where you would like OSM image to appear on your screen.  
Selecting OSM location allows you to manually adjust the OSM menu left,  
right, up, or down. The OSM menu will stay on as long as it is in use. In the  
OSM Turn Off Time submenu, you can select how long the monitor waits after  
the last touch of a key to shut off the OSM menu. The preset choices are 5,  
10, 30, and 120 seconds. Note that 30 seconds is the factory preset.  
The RGB Controls allow you to adjust the color temperature and the white  
balance for RGB input.  
DV  
DV  
RGB  
C O L O R T E M P .  
RGB  
C O L O R T E M P .  
1
2
3
1 0 5 0 0 ˚ K  
P R E S S ' P R O C E E D ' F O R  
R G B G A I N / B I A S S E T T I N G S  
DV  
DV  
RGB  
RGB  
O S M H - P O S I T I O N  
O S M V - P O S I T I O N  
O S M D I S P L A Y T I M E  
O S M H - P O S I T I O N  
O S M V - P O S I T I O N  
O S M D I S P L A Y T I M E  
COLOR TEMP. : Pressing + selects the color temperature: 10500 K, 9300K,  
6500K or custom.  
DV  
RGB  
DV  
RGB  
R - G A I N ( W H I T E L E V E L )  
G - G A I N ( W H I T E L E V E L )  
B - G A I N ( W H I T E L E V E L )  
R - B I A S ( B L A C K L E V E L )  
G - B I A S ( B L A C K L E V E L )  
B - B I A S ( B L A C K L E V E L )  
R - G A I N ( W H I T E L E V E L )  
G - G A I N ( W H I T E L E V E L )  
B - G A I N ( W H I T E L E V E L )  
R - B I A S ( B L A C K L E V E L )  
G - B I A S ( B L A C K L E V E L )  
B - B I A S ( B L A C K L E V E L )  
OSM H-POSITION  
OSM V-POSITION  
: Pressing + or - moves the OSM menu right or left.  
: Pressing + or - moves menu up or down.  
OSM DISPLAY TIME : Pressing + or - selects the preset time in increasing or  
Pressing the PROCEED key proceeds to the RGB gain and bias adjustment.  
This adjustment allows you to adjust the white balance.  
R, G, B-GAIN : Pressing + or - increases or decreases the gain level for each color.  
R, G, B-BIAS : Pressing + or - increases or decreases the bias level for each color.  
Source Information  
DV Controls Group  
The DV controls allow you to select an RGB2 signal format, to emphasize the  
brightness of neutral tint, and to enhance the contrast by emphasizing black.  
Source Information provides you information about the current resolution  
display and technical data including the horizontal and vertical frequency.  
DV  
DV  
RGB  
RGB  
S O U R C E S E L E C T  
NOTE: These adjustments are for RGB mode only.  
R G B 2  
R G B 2  
S O U R C E S E L E C T  
G A M M A  
D Y N A M I C  
G A M M A  
D Y N A M I C  
DV  
DV  
RGB  
S O U R C E I N F O  
V I D E O 1  
RGB  
I N F O  
P I C T U R E  
P I C T U R E  
S O U R C E  
R G B 1  
1
2
3
4
5
A U T O  
N T S C 4 . 4 3  
H - F R E Q  
H - F R E Q  
H - P O L  
V - P O L  
7 0 . 0 K H Z  
7 0 . 0 H Z  
N E G  
N E G  
DV  
RGB  
R G B 2  
S O U R C E  
S E L E C T  
G A M M A  
D Y N A M I C  
H-FREQ : indicates the horizontal frequency of the current input signal.  
V-FREQ : indicates the vertical frequency of the current input signal.  
H-POL : indicates the polarity of the horizontal sync. signal.  
V-POL : indicates the polarity of the vertical sync. signal.  
P I C T U R E  
OFF  
1
2
3
4
NEG  
POS  
: indicates the polarity is negative.  
: indicates the polarity is positive.  
RGB2 SOURCE SELECT : Pressing + selects AUTO, RGB, YCBCR, YPBPR, or  
RGB CTL in this order.  
Normally selecting AUTO allows the monitor to  
automatically distinguish between RGB and  
component (YCBCR/YPBPR) signals.  
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If the monitor does not reproduce the color for a  
component signal correctly, the monitor will select  
YCBCR/YPBPR in accordance with an output format of  
the connected equipment such as DVD player or DTV  
tuner.  
Volume Control  
The Volume control allows you to adjust the volume.  
DV  
RGB  
V O L U M E  
B A S S  
T R E B L E  
B A L A N C E  
Selecting RGB CTL allows you to adjust the Color,  
Tint, Sharpness, Gamma, Dynamic Picture control for  
RGB signals -provided horizontal frequencies of  
these RGB signals must be 60 kHz and below.  
This mode is recommended for displaying movie or  
graphics.  
S U R R O U N D M O D E  
VOLUME : Pressing + or - increases or decreases the volume.  
NOTE: When you mutes the sound, the MUTE display appears.  
BASS  
: Increases or decreases the bass.  
: Increases or decreases the treble.  
NOTE: Component signals (YPBPR) refers to the  
signals of 1920 x 1080/60/2:1 and 1280 x 720/60/  
1:1.  
TREBEL  
BALANCE  
: Adjusts the balance between the right and left speakers.  
SURROUND MODE : Selects OFF, MOVIE, and MUSIC in this order.  
1. OFF : Turns off the surround effect.  
GAMMA  
: Pressing + s emphasizes the brightness of neutral  
tint; - the darkness of neutral tint.  
2. MOVIE : Gives a surround effect for cinema.  
3. MUSIC : Gives a surround effect for music.  
DYNAMIC PICTURE  
: Pressing + rotates OFF, LOW, MEDIUM or HIGH in  
this order.  
Selecting HIGH emphasizes black color on a picture.  
All Visual Settings  
Reset Control  
The Reset control allows you to return image parameters to factory presets.  
All Raster Settings  
DV  
RGB  
A L L R A S T E R N O R M A L  
A L L V I S U A L N O R M A L  
A L L N O R M A L  
P R E S S  
' P R O C E E D ' T O R E S E T  
The above warning statement will appear to confirm that you do want to reset  
all visual settings. If you want to reset all visual settings, press PROCEED.  
The following items can be reset:  
The above warning statement will appear to confirm that you do want to reset  
all raster settings. If you want to reset all raster settings, press PROCEED.  
BRIGHTNESS, CONTRAST, COLOR, TINT, SHARPNESS, COLOR TEMP.,  
R-GAIN, G-GAIN, B-GAIN, R-BIAS, G-BIAS, and B-BIAS.  
The following items can be reset:  
H-POSITION, H-WIDTH, PIN-CUSHION, PIN-BALANCE, PIN-CORNER, V-  
POSI, V-HEIGHT, V-LIN1, V-LIN2, KEYSTONE, TILT and ROTATION.  
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Specific Item Settings  
OSM System Control Menu  
The OSM System control menu allows you to set a various conditions of the  
monitor.  
Specific adjustment  
item to be reset.  
NOTE: This control is available only when No. 8 pin of the DIP switch is set  
at the ON position. The DIP switch is located on the back cabinet.  
The above warning statement will appear to confirm that you do want to reset  
individual settings.  
NOTE:  
• In addition to OSM controls, adjustments can be directly accessed with the  
remote control keys. When adjusting with the remote control keys, the on-  
screen display for the related adjustment appears instead of the OSM  
menu.  
OSM keys on the remote control unit function as follows:  
POSITION CONTROL up/down : highlights one of the control items in the System  
control menus.  
• When OSM ON/OFF is set at OFF in the System Control menu(see the  
following section ), OSM controls are not available while the remote control  
direct access is possible.  
POSITION CONTROL +  
POSITION CONTROL -  
: proceeds to the selected menu choice.  
: exits the current control and returns to its  
original System control menus.  
EXIT  
: exits the OSM controls.  
OSM windows have the following elements:  
POWER ON MODE  
Right-oriented delta symbol : indicates further choices are available. Use the  
up or down keys to highlight the item. Pressing  
+ proceeds to the selected control screen.  
This control allows you to set the monitor to default to any one of its inputs  
each time the monitor is turned on.  
Left-oriented delta symbol : indicates that you can exit the current control.  
Pressing - returns you to its original System  
control menus.  
KEY CONTROL  
This control allows you to disable the keys on the rear panel such as  
PROCEED, EXIT, VIDEO 1, VIDEO 2, RGB 1, RGB 2, down, up, -, and +. If  
you accidentally hit any one of the buttons, it does not affect the monitor.  
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41  
LANGUAGE  
OSM ON/OFF  
OSM menus are available in six languages: English, German, French,  
Spanish, Italian, and Swedish.  
This control allows you to enable the OSM control.  
The OSM control is available when ON is selected. When the OSM does not  
appear, the visual and raster controls are available with the remote control.  
VIDEO MODE  
This control allows you to select the NTSC, PAL, or SECAM video standard.  
Normally select AUTO.  
PC-CONTROL  
This control allows you to activate the PC-control function.  
For more information see the following pages.  
PC/External Control Function  
2
4
3
1
5
9
6
8
10  
7
PC/External Control Port Pin Assignments  
15 14 13 12  
11  
Mini D-SUB 15pin (Input/Throughout)  
Pin No.  
Signal Name  
No Connection  
NOTE: EXT-CTL ON : EXT-CTL active  
1
6
OFF: EXT-CTL inactive  
PC CTL can work regardless of whether EXT-CTL is set or not.  
Pin No.8 is connected to pin No. 12.  
Receive Data  
No Connection  
Transimit Data  
No Connection  
Clear to Send  
No Connection  
Request to Send  
Ground  
2
7
11  
12  
3
External Control  
Pin No.  
4
OPEN  
GND  
OPEN  
GND  
-
10  
-
14  
-
5
OPEN  
VIDEO1  
VIDEO2  
8
-
-
OPEN  
9
-
-
GND  
RGB1  
Input Select  
4
EXT-CTL  
EXT-CTL  
-
-
GND  
RGB2  
Input Select  
5
-
-
-
-
POWER OFF  
POWER ON  
DEGAUSS OFF  
DEGAUSS ON  
OPEN  
-
Power ON/OFF  
No Connection  
Degauss ON/OFF  
Signal Ground  
10  
13  
14  
15  
EXT-CTL  
-
GND  
-
-
-
-
-
OPEN  
GND  
EXT-CTL  
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Command reference  
Control Data Format  
8bit 8bit 8bit  
You can control the main functions from external equipment such as personal  
computer using the PC/EXT CTL terminals. The following sections explain the  
interface.  
8bit  
8bit  
8bit  
8bit  
8bit  
Check Sum  
Data  
Data length  
Command 2  
UNIT ID  
Command 1  
Interface Condition  
• RS-232C  
• Baud rate ------------------------- 9600 bps  
• Data length ----------------------- 8 bits  
• Parity ------------------------------- Odd parity  
• Stop bit ---------------------------- 1 bit  
• Communications mode -------- Full duplex  
Command 1 ........Code based on the command system  
UNIT ID ...............Code allocated to each equipment (Allocate 80H to the  
XP37 Xtra/XM37 Xtra)  
Command 2 ......... Code allocated to the main functions of the XP37 Xtra/XM37  
Xtra  
Data Length ........Number of bytes of the data that is transmitted  
Data .................... Data transmitted  
Check Sum ......... Lower eight digits of sum total of the first byte to the byte  
immediately before the last.  
PC CONTROL COMMAND LIST FOR USE WITH THE XP37 Xtra/XM37 Xtra  
Command Communication Sequence  
PC XP37 Xtra/XM37 Xtra  
When external equipment such as a personal computer gives the command to  
the XP37 Xtra/XM37 Xtra, the XP37 Xtra/XM37 Xtra returns an ACK. So make  
sure that the external equipment receives this ACK.  
COM1  
COM2  
4E  
Contents  
Power On  
Length  
00  
9F  
4F  
Power Off  
00  
A1  
Degauss Control  
Command sending/receiving sequence  
00  
XP37 Xtra/XM37 Xtra PC  
Command  
COM1  
COM2  
Contents  
Length  
00  
External equipment  
XP37 Xtra/XM37 Xtra  
(PC)  
3F  
4E  
Power On (ACK)  
ACK  
Power Off (ACK)  
4F  
00  
B0  
Input Switching (ACK)  
Degauss Control(ACK)  
00  
The XP37 Xtra/XM37 Xtra returns an ACK if it has received the command  
correctly.  
7F  
A1  
01  
Example: Input switching (VIDEO 1) from the PC to the XP37 Xtra/XM37  
Xtra(when the address selector equals 0)  
If it has not received the command correctly due to data error, it will return  
nothing. Therefore, when the external equipment send a command, make  
sure that it received the ACK.  
PC XP37 Xtra/XM37 Xtra  
COM1  
Data 1  
00  
Data 2  
Sum  
12  
UA  
COM2  
Length  
02  
VIDEO1 : 01  
VIDEO2 : 02  
RGB1 : 03  
RGB2 : 04  
DF  
80  
B0  
13  
14  
15  
XP37 Xtra/XM37 Xtra PC  
COM1  
UA  
COM2  
Length  
00  
Data 1  
6F  
3F  
80  
B0  
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Troubleshooting  
Before arranging for service by the NEC Service Center, check the following to be sure repairs are needed.  
Possible Cause  
Problem  
Correction  
Power cord unplugged.  
Plug in power cord.  
No Picture or Sound  
Power outlet inactive.  
Be sure wall switch is on and outlet has power.  
Switch to ON or connect to an active AC outlet.  
Correct all connections.  
Power of external equipment is not ON.  
External equipment has been incorrectly connected.  
Incorrect input selection.  
Press correct RGB1, RGB 2, VIDEO 1 or VIDEO 2 button.  
Improper control setting.  
Local interference.  
Adjust picture controls as needed.  
Try another location for the monitor.  
Be sure all connections are secure.  
Check 75 ohm high impedance select switch.  
Sound OK; poor picture  
with VIDEO signal input.  
Cable interconnections.  
Input impedance is not correct level.  
Improper control setting.  
Adjust picture controls as needed.  
Sound OK; poor picture with  
RGB signal input.  
Incorrect 15 PIN connector pin connections.  
Check pin assignments and connections.  
Cable interconnections.  
Be sure all connections are secure.  
Adjust volume.  
Picture OK; poor or no sound.  
Volume is not adjusted.  
Poor audio connections from external source.  
Improper control settings.  
MUTE key is ON.  
Correct audio connections.  
Adjust volume controls.  
Press again to restore sound.  
Cable interconnections.  
Improper volume setting.  
Secure all cable connections.  
Poor sound from external speakers  
or stereo system speakers  
Check volume controls of all components.  
Weak batteries.  
Install new batteries.  
Remote control does not work.  
Obstacle between Remote Control and Sensor  
Window. (Wireless)  
Point remote control directly at Sensor Window.  
You are not within the effective operating range.  
(Wireless)  
Use the remote control unit within 30° left and right  
of center (at a distance of within 22ft).  
Incorrect setting of No. 7 pin of the DIP SW. (Wireless)  
Set Pin no. 7 of DIP SW to ON/SHORT.  
When in the EXT. CONTROL mode, the remote  
control unit will not operate the monitor.  
Set Pin no.6 of DIP SW to OFF/OPEN.  
Horizontal and/or vertical sync signal is not present  
when the Intelligent Power Manager control is on.  
Check the input signal.  
POWER/STANDBY indicator is  
blinking  
If the POWER/STANDBY indicator is blinking in red, turn off the monitor immediately and contact  
your dealer or authorized NEC Service Center.  
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Specifications  
Picture tube  
36 inch Visual size; 37 inch CRT size (Diagonal), Type M90AHL50X  
108 degree deflection  
Stripe trio pitch Ph 0.90 mm at center, Ph 1.10 mm at corner/Pv 0.7 mm  
Invar mask, Medium-short persistence phosphor  
Dynamic focus  
RGB Input Terminals  
RGB 1 : Mini D-SUB 15pin RGB 2: (R/CR/PR/,G/Y/Y,B/CB/PB, H/CS and V)  
:
:
Video : Analog 0.7Vp-p/75 Ohms (Positive)  
Sync. : Separate Sync. TTL level, 0.7 - 4.0Vp-p/75 Ohms..........RGB 2 only  
Horizontal Sync.  
Vertical Sync.  
(Positive/Negative)  
(Positive/Negative)  
(Positive/Negative)  
:
:
Composite Sync. TTL Level  
Composite Sync. On Green Video 0.3Vp-p (Negative)  
RGB Output Terminals  
THROUGH OUT  
Mini D-SUB 15 pin RGB 2 : BNC (R, G, B, H/CS and V)  
Video Input Terminals  
VIDEO 1/2  
S-VIDEO (Video 1/2)  
1.0Vp-p, 75 Ohms unbalanced (BNC-Jack), Composite video signal, Sync-negative.  
Y
: 1.0Vp-p, 75 Ohms unbalanced, Sync-negative.  
: 0.28Vp-p, 75 Ohms unbalanced, Color burst level.  
C
Video Output Terminals  
THROUGH OUT (Video 1, 2)  
THROUGH OUT (S-VIDEO 1, 2)  
1.0Vp-p, 75 Ohms unbalanced (BNC Jack), Composite video signal, Sync-negative.  
Y : 1.0Vp-p, 75 Ohms unbalanced, Sync-negative.  
C : 0.28Vp-p, 75 Ohms unbalanced, Color burst level.  
Audio Input Terminals  
VIDEO 1, 2 / RGB  
Left (Mono) : 0.5 Vrms, high impedance (Pin-Jack)  
Right : 0.5Vrms, high impedance (Pin-Jack)  
Audio Output Terminals  
THROUGH OUT  
Left : 0.5 + 0.1 Vrms, less than 22 K Ohms (Pin-Jack)  
Right : 0.5 + 0.1 Vrms, less than 22 K Ohms (Pin-Jack)  
External Control  
mini D-SUB 15pin (IN/THROUGH OUT)  
(IN/THROUGH OUT)  
SOUND Output  
Internal  
External  
2.5W+2.5W (THD 10%) at 16 Ohm  
5W+5W (THD10%) at 8 Ohm  
Speaker  
Oval type 9 X 5.5 cm  
16 Ohm, 2pcs.  
Display Colors  
Analog Input: Unlimited colors  
Synchronization Range  
Horizontal: XP37Xtra; 15.7/31 KHz to 95 KHz XM37Xtra; 15.7/31 KHz to 65 KHz (Automatically)  
Vertical:40 Hz to 120 Hz (Automatically)  
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Maximum Resolution  
Video Bandwidth  
RGB 1024( H) X 768(V) pixels  
VIDEO Horizontal: 500 lines /S-VIDEO Horizontal : 600 lines  
RGB: 70 MHz at-3dB  
YPBPR, YCBCR and RGB CTL : 25MHz at-3dB  
VIDEO: 6 MHz at-3dB  
Display Area  
Blanking  
RGB : 95% Scan (Typically)  
VIDEO: 7% Overscan  
Horizontal: 15.75kHz: 7.0µsec, 30kHz<fH<50kHz:3.3µsec,  
51kHz<fH<80kHz:2.9µsec, 81kHz<fH<100kHz:2.7µsec  
Vertical: 0.4 msec  
Current Rating  
AC 100-120/220-240 V, 50/60 Hz  
Power Consumption  
Dimensions  
XP37 Xtra(XP-3791): 3.6 A (maximum) / XM37 Xtra(XM-3761): 3.6A (maximum)  
872(W) x 744(H) x 625(D) mm / 34.4(W) x 29.3(H) x 24.6(D) inches  
101 kg / 223 lbs  
Weight  
Environmental Considerations  
Operating Temperature  
:
0to 40℃  
Humidity : 0 to 90%  
Altitude  
Storage Temperature  
:
:
0 to 10,000 feet  
-10to 50℃  
Humidity : 0 to 95%  
Altitude 0 to 45,000 feet  
:
Regulations :  
UL/C-UL Approved (UL 1950/ CSA 950)  
Meets FCC class B requirements  
Meets DOC Canada Class B requirements  
Meets DHHS requirements  
Meets RED ACT  
All specifications are subject to change without notice.  
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Dimensions  
24.6''  
(625mm)  
VIDEO  
BNC  
1
VIDEO  
BNC  
2
RGB AUDIO  
RGB  
1
SPEAKER SELECT  
INT EXT  
EXT SPEAKER  
RIGHT LEFT  
REMOTE EXTERNAL CONTROL  
IN  
IN  
R
L
(MONO)  
S
S
IN  
IN  
IN  
SPEAKRES MUST  
HAVE MORE THAN  
5WATT RATING  
OHM  
THROUGH  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
INPEDANCE  
8
THROUGH  
OUT  
HIGH  
75  
DIP SW  
ON  
RGB  
2
R/CR/PR  
G/Y/Y  
B/VB/PB  
H/CS  
V
L
(MONO)  
HIGH  
1
2
3
4
5
6
7
8
HIGH  
AUDIO  
75Ω  
75Ω  
IN  
AC IN  
AUDIO  
R
L
(MONO)  
R
L
(MONO)  
IN  
IN  
THROUGH  
OUT  
THROUGH  
OUT  
THROUGH  
OUT  
HIGH  
75Ω  
HIGH  
75Ω  
15.8''  
(400mm)  
29.3''  
(744mm)  
PROCEED  
VIDEO  
1
VIDEO  
2
RGB  
1
RGB  
2
EXIT  
POWER  
/STANDBY  
18.3''  
(463mm)  
25.6''  
(650mm)  
3.6''(90mm)  
34.4''  
(872mm)  
52  
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Timing Charts  
Input Signal Reference Chart  
Separate Sync.  
VIDEO  
D
C
B
E
HORIZONTAL  
A
VIDEO  
R
Q
S
VERTICAL  
P
O
Sync. Polarity: Positive / Negative  
Composite Sync.  
VIDEO  
D
E
C
HORIZONTAL  
B
A
VIDEO  
R
S
Q
VERTICAL  
P
O
Sync. Polarity: Positive / Negative  
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Composite Sync. & Video (Sync. on Green)  
VIDEO  
HORIZONTAL  
E
B
D
A
C
VIDEO  
R
VERTICAL  
S
P
Q
P
O
Sync. Polarity: Negative  
Recommended Sync Signal Timing  
Horizontal sync duty should be 3 to 30%.  
Horizontal sync width should exceed 0.9 µsec.  
Horizontal back porch should exceed 2.0 µsec at sync on green and 1.2 µsec at others except when at 15KHz.  
Horizontal blanking should exceed: 7.0µse at fH 15.75kHz, 3.3µsec at 30 kHz<fH<50kHz, 2.9µusec at 51kHz<fH<80kHz,  
and 2.7µsec at 81kHz<fH<95kHz  
Vertical sync duty should be 0.2 to 10%.  
Vertical sync width should exceed 40 µsec or 2 horizontal lines.  
Vertical sync width plus back porch should exceed 0.4 msec.  
Interlaced signals are not recommended.  
Interlaced signals with composite sync may not be displayed.  
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Typical Input Signal Timing  
Mac , Quadra,  
or LC Compatible  
VGA Compatible  
XGA-2 Compatible  
640×350  
720×400  
31.469KHz  
31.778µsec  
3.813µsec  
1.589µsec  
26.058µsec  
0.318µsec  
640×480  
31.469KHz  
31.778µsec  
3.813µsec  
1.589µsec  
26.058µsec  
0.318µsec  
720×350  
39.444KHz  
25.352µsec  
3.042µsec  
1.522µsec  
20.282µsec  
0.508µsec  
720×400  
39.444KHz  
25.352µsec  
3.042µsec  
1.522µsec  
20.282µsec  
0.508µsec  
640×480  
39.375KHz  
25.397µsec  
3.048µsec  
1.524µsec  
20.317µsec  
0.508µsec  
Resolution  
640×480  
31.469KHz  
31.778µsec  
3.813µsec  
1.589µsec  
26.058µsec  
0.318µsec  
Horizontal Frequency  
(A) Horizontal Period  
(B) Horizontal Pulse Width  
(C) Horizontal Back Porch  
(D) Horizontal Active Area  
(E) Hrizontal Front Porch  
35.000KHz  
28.570µsec  
2.120µsec  
3.170µsec  
22.810µsec  
0.180µsec  
VESA  
VESA  
VESA  
VESA  
MAC  
&
8514/A & XGA  
Interlaced  
VESA  
HDTV  
HDTV  
800×600  
640×480  
800×600  
at 60Hz  
800×600  
1024×768  
at 60Hz  
Interlaced  
at 56Hz  
at 72Hz  
at 72Hz  
Quadra  
Compartible  
640×480  
37.860KHz  
26.413µsec  
1.270µsec  
4.063µsec  
20.317µsec  
0.762µsec  
800×600  
35.156KHz  
28.444µsec  
2.000µsec  
3.556µsec  
22.222µsec  
0.667µsec  
800×600  
832×624  
49.725KHz  
20.111µsec  
1.117µsec  
3.910µsec  
14.524µsec  
0.559µsec  
1024×768  
35.587KHz  
28.100µsec  
3.910µsec  
1.247µsec  
22.760µsec  
0.178µsec  
Resolution  
800×600  
37.879KHz  
26.400µsec  
3.200µsec  
2.200µsec  
20.000µsec  
1.000µsec  
1024×768  
48.363KHz  
20.677µsec  
2.092µsec  
2.462µsec  
15.754µsec  
0.369µsec  
1028×720  
45.000KHz  
22.222µsec  
1.077µsec  
2.963µsec  
17.226µsec  
0.956µsec  
1920×1080  
33.750KHz  
29.630µsec  
1.185µsec  
1.993µsec  
25.845µsec  
0.606µsec  
48.077KHz  
20.800µsec  
2.400µsec  
1.280µsec  
16.000µsec  
1.120µsec  
Horizontal Frequency  
(A) Horizontal Period  
(B) Horizontal Pulse Width  
(C) Horizontal Back Porch  
(D) Horizontal Active Area  
(E) Horizontal Front Porch  
*VGA, XGA, XGA-2, and 8514/A are the trademarks of International Business Machines Corporation.  
*Macintosh II, Quadra, and LC are the trademarks of Apple Computer Inc.  
*VESA is the trademark of a non-profit organization, Video Electronics Standards Association.  
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Mac , Quadra,  
or LC Compatible  
VGA Compatible  
XGA-2 Compatible  
640×350  
70.080Hz  
720×400  
70.080Hz  
640×480  
59.940Hz  
720×350  
720×400  
640×480  
75.000Hz  
Resolution  
640×480  
87.850Hz  
87.850Hz  
Vertical Frequency  
(O)Vertical Period  
66.667Hz  
14.268msec  
0.064msec  
1.716msec  
11.504msec  
0.985msec  
14.268msec  
0.064msec  
0.890msec  
13.156msec  
0.159msec  
16.683msec  
0.064msec  
0.793msec  
15.762msec  
0.064msec  
11.383msec  
0.051msec  
1.496msec  
8.873msec  
0.963msec  
11.383msec  
0.051msec  
0.862msec  
10.141msec  
0.329msec  
13.333msec  
0.051msec  
0.813msec  
12.190msec  
0.279msec  
15.000msec  
0.090msec  
1.110msec  
13.710msec  
0.090msec  
(P) Vertical Pulse Width  
(Q)Vertical Back Porch  
(R) Vertical Active Area  
(S) Vertical Front Porch  
VESA  
VESA  
VESA  
VESA  
MAC Ⅱ  
&
8514/A & XGA  
Interlaced  
VESA  
HDTV  
HDTV  
800×600  
640×480  
800×600  
800×600  
at 72Hz  
1024×768  
at 60Hz  
Interlaced  
at 56Hz  
at 72Hz  
at 60Hz  
Quadra  
Compartible  
Resolution  
640×480  
72.809Hz  
800×600  
800×600  
60.317Hz  
800×600  
832×624  
1024×768  
86.960Hz  
1024×768  
60.000Hz  
1280×720  
1920×1080  
Vertical Frequency  
(O) Vertical Period  
(P) Vertical Pulse Width  
(Q) Vertical Back Porch  
56.250Hz  
72.187Hz  
74.550Hz  
60.000Hz  
60.000Hz  
13.735msec  
0.079msec  
0.740msec  
17.778msec  
0.057msec  
0.626msec  
17.067msec  
0.028msec  
16.579msec  
0.106msec  
0.607msec  
15.840msec  
0.026msec  
13.853msec 13.414msec  
11.499msec  
0.112msec  
16.667msec  
0.124msec  
0.600msec  
15.880msec  
0.062msec  
16.6667msec 16.6667µsec  
0.125msec  
0.478msec  
0.060msec  
0.784msec  
0.1111msec  
0.4444msec  
16.0000msec  
0.1111msec  
0.1481µsec  
0.444msec*1  
0.4593msec*2  
0.577/  
0.563msec  
16.0148msec*1  
16.9852msec*2  
(R) Vertical Active Area 12.678msec  
12.480msec 12.549msec  
10.824msec  
0.0593msec*1  
0.0741msec*2  
0.000/  
0.014msec  
(S) Vertical Front Porch  
0.238msec  
0.770msec  
0.020msec  
*1 First field  
*2 Second field  
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Signal Identification for Raster Preset  
Polarity  
State  
Frequency  
NEC  
PRESET  
USER  
PRESET  
MODE  
REMARKS  
Hor  
Ver  
Hor  
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Ver  
-
Hor  
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Ver  
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
YES1  
YES1  
YES2  
VIDEO NTSC  
MODE1  
15.5-21.0KHz  
-
-
-
YES2  
VIDEO PAL/SECAM  
NEG  
NEG  
POS  
POS  
NEG  
NEG  
NEG  
POS  
POS  
NEG  
NEG  
NEG  
POS  
POS  
POS  
NEG  
NEG  
NEG  
POS  
POS  
NEG  
NEG  
NEG  
POS  
POS  
NEG  
NEG  
NEG  
POS  
POS  
NEG  
NEG  
NEG  
POS  
POS  
NEG  
NEG  
NEG  
POS  
POS  
NEG  
NEG  
NEG  
POS  
POS  
NEG  
NEG  
NEG  
POS  
POS  
NEG  
NEG  
NEG  
POS  
POS  
NEG  
NEG  
POS  
NEG  
POS  
NEG  
NEG  
POS  
NEG  
POS  
NEG  
NEG  
POS  
NEG  
POS  
POS  
NEG  
NEG  
POS  
NEG  
POS  
NEG  
NEG  
POS  
NEG  
POS  
NEG  
NEG  
POS  
NEG  
POS  
NEG  
NEG  
POS  
NEG  
POS  
NEG  
NEG  
POS  
NEG  
POS  
NEG  
NEG  
POS  
NEG  
POS  
NEG  
NEG  
POS  
NEG  
POS  
NEG  
NEG  
POS  
NEG  
POS  
NEG  
H
H
H
H
L
-
-
-
-
-
H
H
H
H
L
YES3  
YES3  
VESAI-Standard 640x480(31.5KHz/60Hz)  
IBM 640x350 (31.5KHz/71Hz)  
MODE2  
31.0-33.0KHz  
-
-
IBM 640x400 (31.5KHz/71Hz)  
-
-
H
H
H
H
H
L
YES4  
YES4  
MAC 13" (35.00KHz/66.67Hz)  
MODE3  
33.0-37.0KHz  
-
-
80 or less  
YES5  
YES5  
VESA 800x600 (35.156KHz/56.250Hz)  
VESA 1024x768 (35.522KHz/43.479Hz)  
HDTV (33.75KHz/60Hz)  
80 or greater  
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
YES6  
YES6  
YES7  
H
H
H
H
L
-
VESA 640x480 (37.50KHz/75.00Hz)  
MODE4  
37.0-43.0KHz  
-
-
YES7  
YES8  
YES9  
YES10  
VESA 800x600 (37.89KHz/60.317Hz)  
640x480 (38.4KHz/72Hz)  
-
H
H
H
H
L
YES8  
VESA 1024x768 (48.363KHz/60.004Hz)  
MODE5  
43.0-49.0KHz  
-
-
-
YES11  
YES12  
YES13  
VESA 800x600 (46.875KHz/75.000Hz)  
HDTV (45.00KHz/60Hz)  
YES9  
H
H
H
H
L
YES10  
MAC 16'' (49.7KHz/75Hz)  
MODE6  
49.0-54.0KHz  
-
-
-
-
YES14  
YES15  
MAC 16'' (49.7KHz/75Hz) Sync on green  
VESA 1024x768 (56.476KHz/70.069Hz)  
H
H
H
H
L
YES11  
MODE7  
54.0-58.0KHz  
-
-
-
-
-
-
H
H
H
H
L
MAC 19'' (60.02KHz/75Hz)  
MODE8  
58.0-64.0KHz  
YES12  
YES16  
YES17  
YES18  
VESA 1024x768 (60.023KHz/75.029Hz)  
PC98 1280x1024 (64.6KHz/60Hz)  
-
H
H
H
H
L
-
MODE9  
64.0-74.0KHz  
-
-
YES13  
YES19  
YES20  
VESA 1024x768 (68.677KHz/84.997Hz)  
VESA 1280x1024(79.976KHz/75.025Hz)  
VESA 1600x1200 (93.75KHz/75.0Hz)  
-
H
H
H
H
L
-
MODE10  
74.0-85.0KHz  
-
-
YES14  
YES21  
-
H
H
H
H
L
-
MODE11  
85.0-100.0KHz  
-
-
YES15  
-
YES22  
NOTE:  
L =Without Sync  
H=With Sync  
''-'' =ignored  
Factory : 15(13 preset for XM37 Xtra)  
User  
:
22(20 preset for XM37 Xtra)  
:
Multi preset (max:4preset)  
62  
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63  
On-site Service/Repair Policy  
Service and Support Policies  
NEC offers on-site service and repair for all of our MultiSync presentation  
monitor products of 37" and larger screen size. Warranty repair is  
provided by our service-authorized Visual Systems Division Dealers and  
network of factory-trained independent service providers. If you are  
experiencing a problem with your monitor, please contact the  
authorized NEC Visual Systems Division dealer from which it was  
purchased. If this is a reseller who is unable to provide service, call NEC  
directly at 1-800-836-0655.  
NEC Technologies is committed to providing the highest quality service  
and support for your MultiSync presentation monitor. A customer  
service group that is dedicated to the support of this product line is  
available to provide a single point of contact for technical support,  
trouble shooting, service and repair issues.  
Please address all questions concerning the following subjects to the  
phone number listed below:  
DOA Policy  
For technical support or any questions concerning the  
operation of this product.  
A product is considered DOA if it fails to function according to current  
published specifications because of defects in NECTECH factory  
materials and/or workmanship during the first 30 days from the date of  
purchase by the end user. After the 30 day period any defective  
product will be considered a warranty repair.  
To arrange for on-site repair service during the warranty period  
or after its expiration.  
For the location of your nearest authorized NEC service center.  
To report a DOA product and verify its status for return  
authorization.  
A product is NOT considered DOA if it is functional but the box is  
damaged or it is missing contents such as manuals, cables, etc.  
1-800-836-0655  
NECTECH reserves the right to repair rather than replace any  
product.  
Due to the size and weight of large screen presentation monitor  
products, it is preferable to solve problems on-site rather than to incur  
the expense and risk of damage in return shipping. NECís service  
policies and procedures make it as effortless as possible for you to  
receive factory authorized and trained service at your location.  
Any questions concerning service and repair policies or procedures  
can also be addressed in writing to:  
Eligibility/Return for Exchange Procedure  
If a product is suspected of being DOA, customers must call NECTECH  
VSD Technical Support. A representative will assist in making the  
product fully functional or verify it as a DOA.  
NEC Technologies  
Visual Systems Division  
Customer Service  
1250 North Arlington Heights Road  
Itasca, Illinois 60143  
VSD Technical Support 1-800-836-0655  
NEC technical support will provide a procedure for repair instead of  
exchange.  
If the product is determined to be DOA, the Technical Support  
Representative will request the following information in order to issue a  
Material Return Authorization (MRA) number:  
Product model number  
Serial number  
A complete description of the problem  
If approved, an MRA number and return address will be issued. All  
product to be returned must be shipped freight pre-paid in its original  
carton to a designated NECTECH facility. The customer assumes the  
risk of loss. The defective product must be received by NECTECH within  
21 calendar days from the date the MRA was issued.  
64  
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DECLARATION OF CONFORMITY  
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions. (1) This device may  
not cause harmful interference, and (2) this device must accept any interference received, including interference that may  
cause undesired operation.  
U.S. Responsible Party: NEC Technologies, Inc.  
Address:  
1250 North. Arlington Heights Road  
Itasca, Illinois 60143-1248  
(630) 467-5000  
Tel. No.:  
Type of Product:  
Equipment Classification:  
Models:  
Multi media monitor  
Class B Peripheral  
XP-3791, XM-3761  
We hereby declare that the equipment specified above  
conforms to the technical standards as specified in the FCC Rules.  
38  
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