NEC Answering Machine NEAX2000IPS User Manual

®
NEAX 2000IPS  
DTERM®  
SERIES i  
Telephone  
USER GUIDE  
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TABLE OF CONTENTS  
KEYS AND LAMPS  
TERMINAL SETUP WITH THE FEATURE KEY  
2
7
TO ESTABLISH A BROKER CALL  
CALL BACK (STATION)  
TO ANSWER A CAMPED-ON CALL  
TO SET CAMP-ON (TRANSFER METHOD)  
CAMP-ON (CALL WAITING METHOD)  
CALL PARK (SYSTEM)  
CALL PICK-UP (GROUP)  
CALL PICK-UP (DIRECT)  
OUTSIDE LINE QUEUING (FROM EXTENSION DIAL TONE) 26  
TIMED QUEUING (OUTSIDE LINE ONLY)  
EXECUTIVE OVERRIDE  
22  
22  
23  
23  
24  
25  
25  
26  
TO ORIGINATE AN OUTSIDE CALL VIA  
EXTENSION LINE KEY  
8
9
9
TO ORIGINATE AN INTERNAL CALL  
OUTSIDE LINE APPEARANCE  
TO ORIGINATE A CALL USING ONE-TOUCH BUTTONS 10  
AUTOMATIC IDLE RETURN  
11  
TO ORIGINATE A CALL USING SPEED CALLING  
(INDIVIDUAL/GROUP)  
11  
12  
12  
12  
13  
13  
14  
14  
15  
15  
16  
17  
27  
27  
28  
28  
29  
31  
32  
33  
34  
34  
35  
36  
37  
38  
39  
39  
41  
42  
ACCOUNT CODE  
FORCED ACCOUNT CODE  
AUTHORIZATION CODE  
VOICE FIRST/TONE FIRST  
ORIGINATING A VOICE CALL  
TO ANSWER A VOICE CALL HANDS FREE  
AUTOMATIC INTERCOM  
MANUAL INTERCOM  
DIAL INTERCOM  
LAST NUMBER REDIAL  
CID CALL BACK  
CALL FORWARDING – ALL CALLS  
CALL FORWARDING – BUSY  
CALL FORWARDING – NO ANSWER  
CALL FORWARDING – DESTINATION  
TO SAVE AND REPEAT A NUMBER  
INTERNAL ZONE PAGING WITH MEET-ME PAGE  
BOSS/SECRETARY CALLING  
BOSS/SECRETARY OVERRIDE  
DO NOT DISTURB  
TIMED REMINDER  
PRIVACY RELEASE  
RETURN MESSAGE SCHEDULE  
NAME DISPLAY  
QUICK REFERENCE GUIDE  
DIAL BY NAME USING SYSTEM SPEED DIALING  
DIAL BY NAME USING STATION SPEED DIALING  
TO SAVE A NAME AND NUMBER TO STATION  
SPEED DIALING  
17  
18  
19  
20  
21  
21  
TO PLACE A CALL ON HOLD  
TO PLACE A CALL ON EXCLUSIVE HOLD  
TO PLACE A CALL ON REMOTE HOLD  
TO TRANSFER A CALL  
CONFERENCE  
1
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Redial  
KEYS AND LAMPS  
Press key to activate redial feature. Press redial  
and scroll back through numbers that have been  
dialed until the desired number is displayed.  
Press the * key to activate dialing.  
FUNCTION KEYS  
Hold  
Conf  
Press key to place an internal or external  
call on hold.  
Press key to establish a three-way conversation.  
LED on key lights when key is active.  
Transfer  
Recall  
Allows the station user to transfer established  
calls to another station, without attendant  
assistance.  
Press key to terminate established call and  
reseize internal dial tone.  
Feature  
Speaker  
Used to activate terminal setup functions and to  
program One-Touch Speed Dial/Feature Keys.  
Controls the built-in speaker which can be used  
for Hands Free dialing/monitoring. LED on key  
lights when key is active.  
MIC  
Answer  
Used to activate or deactivate the Microphone.  
The Mic LED will illuminate when the Mic is on.  
When LED on this key is lighted, press key  
to answer a waiting call.  
2
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Message  
To search Message Waiting.  
PROGRAMMABLE KEYS  
These are examples of Dterm® features available by pressing  
the programmable keys. Some features may be programmed  
by the user. Keys must be programmed by the telephone  
system administrator.  
Directory  
Press key to display the directory of Dial by  
Name for Station Speed Dialing.  
AICM  
UP/ DOWN (L M)  
Used to adjust LCD contrast, speaker/receiver  
volume, and ringer volume.  
Press key to activate Automatic Intercom.  
CB (Call Back)  
Press key to activate.  
N LCD Contrast:  
Press LorM key while idle.  
DICM  
N Speaker/ Receiver Volume:  
Press LorM key during conversation.  
Press key to activate Dial Intercom.  
DND (Do Not Disturb)  
Press key to activate or cancel Privacy feature.  
N Ringer Volume:  
Press LorM key during ringing.  
FD-A (Call Forwarding – All Calls)  
Press key to activate or cancel Call  
Forwarding – All Calls feature.  
3
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FD-B (Call Forwarding – Busy)  
S&R (Save and Repeat)  
Press key to activate, verify, or cancel  
Call Forwarding – Busy feature.  
Press key to store a number or redial  
a stored number.  
FD-N (Call Forwarding – No Answer)  
Press key to activate, verify, or cancel  
Call Forwarding – No Answer feature.  
SECONDARY APPEARANCE  
(Sub line)  
A programmable extra extension key, other than  
Primary extension. Press key to see status of  
extra extension.  
FD-DS (Call Fowarding –  
Destination Set)  
Press key to activate Call Forwarding –  
Destination.  
FD-DC (Call Fowarding –  
Destination Cancel)  
Press key to deactivate Call Forwarding –  
Destination.  
MICM  
Press key to activate Manual Intercom.  
4
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On Hook State  
(Telephone is idle)  
SOFT KEYS (FACTORY ASSIGNED FEATURES)  
3:17 PM  
Fri  
28  
Mic  
Headset  
Headset  
Exit  
Help  
Press the Soft Key below “Headset” to activate  
or deactivate Headset operation.  
Off Hook State  
(Telephone is in use)  
2000  
3:17 PM  
Help  
Fri  
28  
Press the Help Key. Press desired Soft Key for  
helpful information about that key.  
OHROff Mute Mic Headset  
Exit  
Help  
Exit  
TO USE SOFT KEYS  
Press the Exit Key to exit the Help program.  
Four soft keys are indicated in the LCD  
according to the status of the Multiline Terminal.  
OHROFF (Off Hook Ringing Off)  
It will disable ringing on this phone while in use.  
N Press the SCROLL (>>>>) key to scroll the  
desired key if there are other functions  
available.  
OHR-ON (Off Hook Ringing On)  
It will allow ringing on this phone while in use.  
N Press a desired key under the indicated four  
Soft Keys on the LCD.  
N The service feature of the pressed Soft Key is  
operated.  
5
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LED  
TO USE THE HELP KEY  
Some function keys have a built-in Light  
Emitting Diode (LED) that lights or flashes  
according to the activity of that function key.  
N Press the HELP key and the Soft Key.  
N Explanation of the pressed Soft Key is  
indicated on the LCD.  
MIC (Microphone) Lamp  
Lamp displays the status of the built-in  
microphone used for hands free operation.  
N Press the EXIT key to leave Help.  
LAMPS  
FEATURE KEY ACTIVITIES  
Call Indicator Lamp  
Lamp at top corner of Dterm Display flashes when  
a call terminates to the terminal. Lamp lights  
steadily when a message has been left.  
Feature + 1 =Turns microphone on or off.  
Feature + 3 =Selects ringer tone.  
LCD  
Feature + 4 =Adjusts transmission/receiving volume.  
Liquid Crystal Diode (LCD) display provides  
Dterm activity information plus date, time and  
Soft Key operation.  
Feature + 0 =Activates ringer. (Dependent on  
Systems Programming.)  
6
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TONE NO.  
1
FREQUENCY/MODULATION  
TERMINAL SETUP WITH  
THE FEATURE KEY  
520+660HZ, 16HZ  
MODULATING SIGNAL  
2
520+660HZ, 8HZ  
MODULATING SIGNAL  
3
4
5
6
1400+1100HZ  
1100HZ  
MICROPHONE ON/OFF  
The MIC lamp shows the status of the  
built-in microphone.  
540HZ  
1100+1400HZ, 16HZ  
To change microphone status:  
MODULATING SIGNAL  
N Press MIC key.  
7
8
660+760HZ, 16HZ  
MODULATING SIGNAL  
TO SELECT RINGER TONE  
1100HZ ENVELOP SIGNAL  
The Dterm Series i has eight kinds of ringer  
tones that you can select.  
TO ADJUST RINGER TONE  
NOTE: Access to feature is based on data  
assignment.  
N Press Feature and 3.  
The LCD displays  
the selected tone  
R
IN  
G
E
R
T
O
N
E
n
N Press Feature and 0.  
R
I
N
G
E
R
T
O
N
E
n
~
number (n=1 8).  
Ringer activates.  
7
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N Press Mor L key. Receive Volume decreases  
N Press 3. The LCD displays the selected tone  
or increases.  
number (n=1~8).  
N Press 3. Next tone is selected.  
TO ORIGINATE AN  
OUTSIDE CALL VIA  
EXTENSION LINE KEY  
TO PRESET RINGER VOLUME  
NOTE: Access to feature is based on data  
assignment.  
N Press Feature and 0. Ringer activates.  
N Lift handset or press Speaker key,  
receive dial tone.  
N Press Mor L key. Ringer volume decreases or  
increases.  
N Dial the Central Office access code, e.g. 9.  
N Dial desired telephone number.  
N Press Feature key to stop ringing.  
TO ADJUST TRANSMISSION/RECEIVING  
VOLUME (DURING VALID CALL)  
N Use handset or MIC to converse.  
N Press Feature and 4. The Transmit Volume  
increases.  
N Press Feature and 4 again. Transmit Volume  
returns to normal.  
8
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TO ORIGINATE AN  
INTERNAL CALL  
OUTSIDE LINE  
APPEARANCE  
N Lift handset or press Speaker key.  
N Receive dial tone.  
TO ORIGINATE  
N Press the OUTSIDE LINE APPEARANCE feature key.  
N Dial desired station number.  
N Use handset or MIC to converse.  
N Lift handset or press Speaker, receive Central  
Office or distant PBX dial tone.  
N Dial the destination.  
TO ANSWER  
N Press the LINE APPEARANCE feature key (ringing  
and flashing LED alert user to incoming call).  
N Lift handset or press Speaker.  
N Speak with incoming party.  
9
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N Enter desired station number, feature code or  
outside access code and telephone number.  
Display indicates digits dialed.  
TO ORIGINATE A CALL  
USING ONE-TOUCH  
BUTTONS  
N Press Feature again to save the number.  
TO VERIFY  
NOTE: With DTP-32D.  
N Press Feature button.  
N Press desired Speed Call button, or press  
Speaker and Speed Call.  
N Press desired One Touch button.  
N Display indicates digits programmed.  
TO PROGRAM  
NOTE: When a station number is programmed on a  
one touch button, the associated LED Light will  
light when that station is in use. (Available for 32D  
terminals only.)  
NOTE: Available only on Dterm stations with speed  
calling keys.  
N Press Feature key, Feature flashes.  
N Press desired  
One-Touch button,  
SET  
(Time Display)  
Speaker button  
LED lights steady.  
10  
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AUTOMATIC IDLE  
RETURN  
TO ORIGINATE A CALL  
USING SPEED CALLING  
(INDIVIDUAL/GROUP)  
N Press Speaker key. Receive dial tone.  
N Press the Redial button.  
N Dial desired number.  
N Enter via dial pad the desired speed calling  
number (00-99).  
— OR —  
N Press One Touch key.  
NOTE: Access to feature is based on data  
assignment.  
N When called party answers, converse.  
N When called party hangs up, your Dterm  
automatically returns to idle.  
11  
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ACCOUNT CODE  
FORCED ACCOUNT CODE  
N Lift handset or press Speaker, receive dial tone.  
TO ENTER  
N Enter feature access code, receive service set tone.  
N Lift handset or press Speaker, receive dial tone.  
N Enter feature access code, receive service set tone.  
N Enter Account Code (up to 10 digits).  
N Receive dial tone and dial desired number.  
N Enter Forced Account Code (up to 10 digits),  
receive dial tone.  
AUTHORIZATION CODE  
TO ENTER ACCOUNT CODE AFTER  
AUTHORIZATION CODE  
TO ENTER WITHOUT ACCOUNT CODE  
N Lift handset or press Speaker, receive dial tone.  
N Enter feature access code, receive service set tone.  
N Enter Authorization Code (up to 10 digits).  
N Receive dial tone, dial desired number.  
N Lift handset or press Speaker, receive dial tone.  
N Enter feature access code for Authorization  
Code, receive service set tone.  
N Enter Authorization Code, receive second  
service set tone.  
N Enter Account Code, receive dial tone,  
and dial desired number.  
12  
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VOICE FIRST/TONE FIRST  
ORIGINATING A VOICE  
CALL  
Allows incoming station calls to your Dterm to  
either ring or go to voice announcement.  
N Lift handset.  
N Press Speaker. Receive dial tone.  
N Dial desired station number.  
N Dial Voice/Tone  
access code, LCD  
display shows  
VOICE  
N Press Voice key  
2000  
VCL  
(Time Display)  
or press 1.  
(Time Display)  
current mode  
receives feature dial tone.  
N Speak to called  
party.  
N Press *, LCD display  
shows mode  
change, receive  
TONE  
(Time Display)  
feature set tone.  
NOTE: Each time * is pressed, you alternate  
between TONE and VOICE.  
13  
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TO ANSWER A VOICE  
CALL HANDS-FREE  
AUTOMATIC INTERCOM  
NOTE: Access to feature is based on data  
assignment.  
N Receive incoming Voice Call.  
TO INITIATE  
N Press MIC Soft Key. LED lights.  
N Lift handset or press Speaker key.  
Called party  
N Respond hands-free.  
N Press AICM key.  
ICM  
2001  
NOTE: If privacy is required, lift handset.  
N Tone burst is sent.  
(Time Display)  
TO ANSWER  
Calling party  
N AICM key flashes  
green indicating  
an incoming  
ICM  
201  
(Time Display)  
intercom call.  
N Voice Call alert tone is heard.  
N Press AICM, lift handset or press Speaker. LED  
lights solid green.  
14  
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N If called station is engaged in a non-intercom  
call, the station may press MICM after placing  
original caller on hold (with Hold key).  
MANUAL INTERCOM  
TO INITIATE  
DIAL INTERCOM  
Called party  
N Lift handset or  
ICM  
200  
press Speaker, press  
MICM, ring back  
tone is heard.  
(Time Display)  
TO INITIATE  
N Lift handset or press Speaker key.  
N Press DICM key.  
N Each press of MICM key sends tone bursts.  
TO ANSWER  
Calling party  
N Dial desired intercom station number (0-9).  
Tone burst is sent. (Press 1 to change to ring  
tone signal.)  
N MICM key flashes,  
indicating an  
incoming call. Ring  
tone may also be  
heard.  
ICM  
201  
(Time Display)  
N Press MICM.  
N Lift handset or press Speaker, LED lights  
solid green.  
15  
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TO ANSWER  
DIAL BY NAME USING  
SYSTEM SPEED DIALING  
N DICM LED flashes, indicating an incoming  
intercom call. Tone burst or ring tone is  
heard.  
TO INITIATE  
N Press DICM.  
N Press the SYS Soft Key.  
N Lift handset or press Speaker. LCD shows  
solid green.  
N Enter up to the first four characters of a name  
using the keypad.  
N Press the Lor M key to start the search.  
N The name and the number are shown on the  
LCD. If more than one name matches the  
letters entered, scroll through the matches  
with the UP or DOWN Soft Key.  
N If no matches are found, the first System  
Speed Dial buffer will be displayed.  
N Press the Speaker key, or select a Line/Trunk  
key to dial the selected number.  
16  
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DIAL BY NAME USING  
STATION SPEED DIALING  
TO SAVE A NAME &  
NUMBER TO STATION  
SPEED DIALING  
TO INITIATE  
TO REGISTER NAME & NUMBER:  
N Press the DIRECTORY key.  
N Press the DIRECTORY key.  
N Enter up to the first four characters of a name  
using the keypad.  
N Press the LorM key to select buffer to be  
programmed.  
N Press the LorM key to start the search.  
N Press the ENTRY Soft Key.  
N Press the NAME Soft Key.  
N The name and the number are shown on the  
LCD. If more than one name matches the  
letters entered, scroll through the matches  
with the UP or DOWN Soft Key.  
N Using the key pad enter the name.  
N Press the ENTRY Soft Key.  
N Using the key pad enter the number.  
N Press the SET Soft Key.  
N If no matches are found, the first System  
Speed Dial buffer will be displayed.  
N Press the Speaker key, or select a Line/Trunk  
key to dial the selected number.  
17  
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NOTE: When entering an outside number you  
must include the Trunk Access Code (i.e., 9)  
followed by area code and number.  
IF UNANSWERED  
N After preprogrammed time, Automatic Recall  
is initiated.  
TO PLACE A CALL ON  
HOLD  
N Visual and audible signal (rapid flash and ring  
burst) is sent to station that placed call on  
hold.  
Held station  
NOTE: Hold shows as a flashing green LED on  
your phone. The same line on other phones shows  
as a flashing red LED. Recall shows as a flashing  
green LED on your phone and flashing red LED on  
other phones with the same line.  
number  
N Press Hold.  
Held line wink  
flashes.  
HLD  
2001  
(Time Display)  
NOTE: If held line appears on other Dterm stations,  
the associated LED flashes red slowly.  
TO RETRIEVE  
N Lift handset or press Speaker.  
N Press held line. Use handset to converse.  
NOTE: Any station with this line appearance can  
retrieve the call.  
18  
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IF UNANSWERED  
TO PLACE A CALL ON  
EXCLUSIVE HOLD  
N After preprogrammed time, Automatic Recall  
is initiated.  
Held station  
number  
N Visual and audible signal (rapid flash and ring  
burst) is sent to station which placed call  
on Exclusive Hold. Recall shows as a flashing  
green LED on your phone, and solid red on  
other phones with same line.  
N Press Hold twice.  
Line appearance  
EHD  
2001  
(Time Display)  
indicates interrupted  
wink.  
NOTE: If held line appears on other Dterm stations,  
LED remains steadily lit red.  
NOTE: Exclusive Hold excludes any other phone  
from picking up your held call. Exclusive Hold shows  
as a flashing green LED on your phone. The same  
line on other phones appears as a solid red LED.  
TO RETRIEVE  
N Lift handset or press Speaker.  
N Press held line. Use handset to converse.  
NOTE: Only Dterm that set Exclusive Hold option  
can retrieve the call.  
19  
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TO RETRIEVE AT DESTINATION  
TO PLACE A CALL ON  
REMOTE HOLD  
N Lift handset or press Speaker.  
N Press line on hold. Use handset to converse.  
NOTE: Any station with the destination line  
appearance can retrieve the call.  
TO INITIATE  
While in conversation with Station/Trunk  
Party:  
N Press the TRANSFER key. Receive interrupted  
TO RETRIEVE FROM PHONE WITHOUT  
DESTINATION LINE APPEARANCE  
dial tone.  
N Lift handset or press Speaker.  
N Dial destination station’s extension.  
N Dial Access Code for Direct Call Pick-Up.  
N Dial destination station’s extension.  
N Use handset to converse.  
N Receive ring back tone.  
N Press the Hold key. (Call is placed on hold at  
the destination station’s extension).  
N Hang up.  
20  
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TO TRANSFER A CALL  
CONFERENCE  
N After conversing, ask party to hold.  
N With call in progress, ask party to hold.  
N Press Transfer, receive interrupted dial tone.  
N Dial desired number.  
N Press Transfer key.  
Receive interrupted  
dial tone.  
(Time Display)  
N After call is answered, press Conf.  
Conf LED lights.  
Transferred station  
or trunk number  
N Dial destination  
station’s extension,  
hang up or wait for  
answer.  
XFR  
2001  
N Three-way  
conference is  
established.  
CNF  
2000  
2001  
(Time Display)  
(Time Display)  
N If one party hangs up, other two remain  
connected. Conf LED goes out.  
21  
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TO ESTABLISH A BROKER  
CALL  
CALL BACK (STATION)  
N Lift handset or press Speaker.  
N While engaged in a call and wishing to  
consult a third party, press Transfer.  
Caller is automatically placed on hold.  
N Dial desired station number and receive busy  
tone or ring back tone.  
N Press Call Back or dial 2 and receive service  
set tone.  
N Dial desired party to consult.  
N Press Transfer to return to original caller.  
Third party is automatically placed on hold.  
N Restore handset.  
N When busy station becomes idle or the station  
that did not answer initiates or answers a call  
or accesses a feature and then becomes idle,  
the setting station is alerted by ring and  
flashing LED.  
N Repeated depression of the Transfer button  
allows you to alternate between calls.  
NOTE: The display indicates connected station or  
trunk at any given time.  
22  
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TO ANSWER A  
CAMPED-ON CALL  
TO SET CAMP-ON  
(TRANSFER METHOD)  
Outside line  
Outside line  
number  
type  
N While engaged  
in a call, receive  
the camp-on  
N With call in progress, ask party to hold.  
Depress Transfer button, feature dial tone  
is heard.  
CMP  
WATS  
3
(Time Display)  
indication  
(one short tone burst).  
Answer LED flashes.  
N Dial desired station number and receive busy  
tone.  
N Dial 4 and receive service set tone. Camp-on  
tone (2 tone bursts) is sent to busy station.  
N Press Answer. Call in progress is placed  
on hold.  
N Restore handset.  
N Connection to camped-on call is established.  
N Press Answer to return to original call.  
Camped-on call is placed on hold.  
N Repeated depression of the Answer button  
allows you to alternate between calls. Display  
indicates connected station or trunk at any  
given time.  
23  
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TO ANSWER CALL WAITING  
CAMP-ON (CALL  
WAITING METHOD)  
(STATION 2000)  
Called station  
number  
N Hear burst of tone.  
CW SET  
2000  
LCD display  
indicates CW and  
Answer button  
flashes.  
Example: Station 2000 is in conversation with  
2008. Station 2001 dials 2000, receives busy.  
Station 2001 can notify station 2000 that call  
is waiting.  
(Time Display)  
N 2000 presses  
Answer button and  
converses with  
station 2001.  
CW  
2001  
TO ACTIVATE CALL WAITING  
(STATION 2001)  
(Time Display)  
N Station 2001 press Speaker.  
Receive dial tone.  
NOTE: Station 2000 can alternate between the two  
parties by pressing Answer button.  
Called station  
number  
N Dial 2000 and  
receive busy.  
BUSY  
2000  
(Time Display)  
N Press Transfer  
receive feature  
dial tone.  
N Dial Camp-on (call waiting) access code.  
24  
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TO RETRIEVE A PARKED CALL  
CALL PARK (SYSTEM)  
N Dial Call Park local retrieval code and parked  
call location number (00-19).  
TO PARK A CALL FROM TERMINAL  
N Station user is connected to parked call.  
WITH LCD  
Parked station  
or trunk  
N While connected  
to a station or trunk,  
press Transfer and  
dial the Call Park  
HLD=nn  
2000  
CALL PICKUP (GROUP)  
(Time Display)  
access code, or press Call Park key. Display  
shows HLD=(part location number nn=00-19).  
WHEN STATION WITHIN PICKUP  
GROUP RINGS  
N Lift handset.  
TO PARK A CALL FROM  
Called  
Calling  
party  
station  
TERMINAL WITHOUT LCD  
N Press CALL PICKUP  
or dial Call Pickup  
access code  
PCK  
2000  
2001  
N While call in progress, press Transfer and dial  
the Call Park access code, or press CALL PARK.  
(Time Display)  
(may be stored  
N Dial Call Park location number (00-19) and  
receive service set tone. (If park location is  
busy, dial the next location number.)  
on one-touch speed calling key).  
N Connection to calling party is established.  
N Restore handset.  
25  
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CALL PICKUP (DIRECT)  
OUTSIDE LINE QUEUING  
(FROM EXTENSION  
DIAL TONE)  
N Lift handset.  
Called  
Calling  
station  
party  
N Press Call Pickup  
Direct. Lift handset.  
Key or dial Call  
PCK  
2000  
2001  
(Time Display)  
IF OUTSIDE LINE IS BUSY  
Pickup Direct access code (may be stored on  
one-touch key).  
N Press Speaker or  
lift handset. Dial  
outgoing access  
code (e.g.9).  
SET  
(Time Display)  
N Dial extension number to be picked up.  
N Connection to calling party is established.  
N Receive Busy indication. Press Call Back key.  
Call is placed in queue for next available  
Outside Line.  
N Replace handset.  
N When Outside Line is available, setting  
station is alerted by ringing and flashing red LED.  
26  
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N Press Speaker or lift handset. Dial tone is  
heard. Dial desired number. (No outgoing  
access code needed.)  
EXECUTIVE OVERRIDE  
IF CALLED STATION IS BUSY  
Override  
station  
Overridden  
TIMED QUEUING  
(OUTSIDE LINE ONLY)  
N Press OVERRIDE  
OVR  
2000  
2001  
key and converse.  
(Time Display)  
NOTE: Interrupted  
parties receive warning tone.  
N Press Speaker, receive dial tone.  
N Dial Outside Line access code and desired  
number.  
N Receive busy tone or ring no answer from  
distant end.  
N Press Call Back key, LED flashes, leave  
speaker on.  
N The desired number is automatically redialed.  
N Pick up handset and converse.  
NOTE: When station is in Timed Queue mode  
callers receive busy indication.  
27  
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LAST NUMBER REDIAL  
CID CALL BACK  
TO RECALL THE LAST NUMBER DIALED  
TO SEARCH, CALL BACK OR ERASE A  
CALLING NUMBER USING SOFT KEYS  
REDIAL[#]/SPEED[ ]  
-1  
N Press Redial.  
Receive special dial  
tone.  
N Lift the handset or press Speaker key.  
2001  
Last number dialed  
N Press MESSAGE key.  
N Press Search Soft Key to search for desired  
number.  
REDIAL[#]/SPEED[ ]  
-1  
N Press #. The  
number dialed will  
be redialed and  
displayed.  
2001  
N Press CB Soft Key to call back desired number.  
Last number dialed  
N Press Erase Soft Key to erase desired number.  
NOTE: Each time the Redial key is pressed the  
numbers dialed for the last five calls are displayed  
sequentially.  
28  
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TO SEARCH, CALL BACK OR ERASE A CALLING  
NUMBER WITHOUT USING SOFT KEYS  
CALL FORWARDING –  
ALL CALLS  
N Lift the handset or press Speaker key.  
N Press MESSAGE key.  
TO SET  
N Dial 1 to search for desired number.  
N Dial 2 to call back desired number.  
N Dial 3 to erase desired number.  
N Press Speaker. Receive dial tone.  
N Press FD-A or dial Call Forwarding access  
code. Receive special dial tone.  
N Dial destination station or external telephone  
number. Receive service set tone.  
N FWD LED lights (at your station if FD-A key  
was used).  
Forwarding  
station  
N Press Speaker.  
Call Forwarding for  
all calls is set.  
FWD  
2000  
(Time Display)  
29  
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TO CANCEL  
TO VERIFY (WITH 16 OR 32-BUTTON  
DTERM)  
N Press Speaker.  
CNCL  
Receive dial tone.  
N Press Speaker. Receive extension dial tone.  
(Time Display)  
N Press FD-A plus *  
N Press FD-A or dial Call Forward – All access  
or dial Call Forwarding cancel code.  
code.  
Receive service set tone. LED goes out at your  
station (or the Dterm of the sub line station).  
N Display indicates the station number calls  
are forwarded to.  
Forwarding  
N Press Speaker.  
station  
NOTE: If recipient  
station is a 16- or 32-  
button Dterm  
FWD  
2000  
(Time Display)  
LCD displays:  
30  
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TO VERIFY (WITH DISPLAY PHONE)  
CALL FORWARDING –  
BUSY  
N Press Speaker. Receive dial tone.  
N Press FD-B or dial Call Forwarding – Busy access  
code.  
TO SET  
N Display indicates the station number calls are  
N Press Speaker. Receive dial tone.  
forwarded to.  
Destination  
N Press FD-B or dial Call Forwarding – Busy  
access code. Receive special dial tone.  
station  
NOTE: If recipient  
station is a 16 or  
32-button Dterm,  
LCD displays:  
SET  
2000  
N Dial destination station or external telephone  
(Time Display)  
number. Receive service set tone.  
TO CANCEL  
N FD-B LED lights (at your station or at the Dterm  
of the sub line station you are setting).  
N Press Speaker. Receive dial tone.  
N Press Speaker.  
Call Forwarding –  
Busy is set.  
SET  
2000  
N Press FD-B plus * or  
dial Call Forwarding  
– Busy cancel code.  
Receive service set  
CNCL  
(Time Display)  
(Time Display)  
tone. LED goes out at your station.  
N Press Speaker. Call Forwarding is canceled.  
31  
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TO VERIFY  
CALL FORWARDING –  
NO ANSWER  
N Press Speaker. Receive extension dial tone.  
N Press FD-N or dial Call Forwarding – No  
Answer access code.  
Forwarding  
station  
TO SET  
N Display indicates  
destination number  
of call forward.  
FWD  
2000  
N Press Speaker. Receive dial tone.  
(Time Display)  
N Press FD-N or dial Call Forwarding – No  
Answer access code. Receive special dial tone.  
NOTE : Call Forwarding for Busy and No Answer  
may be combined depending upon system  
programming.  
N Dial destination station or external telephone  
number. Receive service set tone.  
N FD-N LED lights (at your station if FD-N key  
was used).  
N Press Speaker.  
Call Forwarding –  
No Answer  
SET  
2000  
(Time Display)  
is set.  
32  
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TO CANCEL  
CALL FORWARDING –  
DESTINATION  
N Press Speaker. Receive dial tone.  
N Press FD-DC or  
dial Call  
CNCL  
(Time Display)  
Forwarding –  
Destination cancel code.  
TO SET  
N Press Speaker. Receive dial tone.  
N Dial station number to cancel.  
N Press FD-DS  
or dial Call  
Forwarding –  
SET  
2000  
N Press Speaker. Call Forwarding – Destination  
is canceled.  
(Time Display)  
Destination access code.  
Receive special dial tone.  
N Dial station number to be forwarded to this  
line. Wait for service set tone.  
33  
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TO SAVE AND REPEAT  
A NUMBER  
INTERNAL ZONE PAGING  
WITH MEET-ME PAGE  
This allows a system user to page over built-in  
speaker of Dterm terminal within the assigned  
zone or all zones.  
TO SAVE  
N Press Speaker.  
N Dial desired telephone number.  
Example: Station A can page Station B. When  
Station B dials answer code, they are connected.  
N Press S & R. Dialed number is now stored.  
S & R LED lights.  
TO PAGE (STATION A)  
N Lift Handset. Receive dial tone.  
TO REPEAT  
N Dial Internal  
Paging access code  
PAGING  
N Press Speaker.  
(Time Display)  
N Press S & R. Dterm automatically redials the  
for the desired zone  
programmed number.  
or all zones, or press  
key assigned for desired zone or all zones.  
N S & R automatically canceled. LED goes out.  
N Page Station B.  
NOTE: If saved number is busy or no answer is  
received, to save it again, press S & R before  
hanging up.  
N Remain off hook.  
34  
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TO ANSWER (STATION B)  
BOSS/SECRETARY  
CALLING  
Paging station  
N Station B dials  
Meet-Me answer  
code, and they are  
immediately connected.  
2000  
(Time Display)  
SECRETARY  
Calling party  
NOTE: Access to feature is based on data  
assignment.  
N Lift handset, press  
boss’ ringing line.  
Ask calling party  
to hold.  
2001  
(Time Display)  
N Press boss’ line again. Voice Call is  
automatically established.  
N Announce the call to the boss.  
IF BOSS ACCEPTS CALL  
Boss and secretary station each  
display the other’s number  
N Secretary replaces  
handset.  
ICM  
2000  
(Time Display)  
N Boss lifts handset,  
presses flashing line.  
35  
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IF BOSS REFUSES CALL  
BOSS/SECRETARY  
OVERRIDE  
N Secretary presses Transfer key to return to  
calling party.  
NOTE: Access to feature is based on data  
assignment.  
Example: Station 2000 is boss, Station 2001 is  
secretary. Boss is connected to 2003. Incoming  
call on Outside line connects to secretary, but is  
intended for boss.  
SECRETARY  
Bossstation  
number  
N Lift handset to  
CW  
2000  
answer Outside  
line, ask caller to  
hold.  
(Time Display)  
N Press Boss’ line. Outside line is placed on  
hold, Boss hears burst of tone and Boss’  
Answer key flashes.  
36  
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Option 3  
BOSS  
Secretarys station  
number  
N Boss presses Answer and converses with  
Secretary. Outside line is placed on hold.  
N Hears burst of tone,  
Answer key flashes.  
LCD display  
CW  
2001  
(Time Display)  
N Secretary is returned to Outside line.  
indicates:  
Option 1  
DO NOT DISTURB  
N Boss presses Answer and converses with  
secretary. Outside line is placed on hold.  
N Press Speaker. Receive dial tone.  
N Secretary hangs up. Boss is connected to  
Outside line.  
N Press DND or  
dial DND access  
code. LED lights.  
SET  
(Time Display)  
N Boss can alternate between the two parties by  
pressing Answer.  
TO CANCEL  
Option 2  
N Press Speaker Receive dial tone.  
N Boss does not respond to burst of tone,  
secretary presses Transfer key.  
N Press DND.  
CNCL  
LED goes out.  
N Secretary is connected to Outside line.  
(Time Display)  
37  
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TO CANCEL  
TIMED REMINDER  
N Press Speaker. Receive dial tone.  
Example: Station 2000 wants to be reminded of  
a 9:00 a.m. meeting.  
N Press Timed  
Reminder key and  
# or dial Timed  
CNCL  
(Time Display)  
TO SET  
Reminder access code.  
N Press Speaker.  
N Receive set tone.  
N Press Timed  
Reminder key  
or dial Timed  
SET  
0900  
N Press Speaker key.  
(Time Display)  
Reminder access code.  
N Dial the desired reminder time in military  
format, receive set tone.  
At 9:00 a.m. on  
the same day you  
will receive a  
TIME  
(Time Display)  
reminder call.  
Upon answering you will hear music source  
if available.  
38  
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PRIVACY RELEASE  
RETURN MESSAGE  
SCHEDULE  
Example: Dterm Station B is engaged in a  
conversation, and allows DtermStation A to  
enter the call in progress.  
NOTE: With Display Dterm. Allows station user  
to register a return schedule when leaving the  
office and have the schedule display on the calling  
Dterm LCD.  
N Station 2000, while engaged in conversation,  
presses Conf key. Conf key flashes.  
TO SET  
N Station 2001 lifts handset or presses Speaker.  
N Station Speaker. Receive dial tone.  
N Dial Return Schedule access code.  
N Station 2001 presses the line appearance of  
Station 2000.  
N A three-way conference is established.  
N Dial the number corresponding to desired  
message.  
39  
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DIAL  
0
MESSAGE  
IN:BACK  
TO CANCEL  
HH:MM  
HH:MM  
MM:DD  
MM:DD  
N Press Speaker. Receive dial tone.  
1
OUT:BACK  
AWAY:BACK  
VACATION  
N Dial Return  
Message schedule  
cancel code.  
CNCL  
(Time Display)  
2
3
N Receive set tone.  
N Press Speaker.  
N If 0 or 1: dial  
desired military  
time.  
NOTE: Access to feature is based on data  
assignment.  
IN:BACK  
0900  
(Time Display)  
N If 2 or 3: dial  
month and day.  
Example:  
AWAY:BACK  
0900  
(Time Display)  
June 24=0624.  
N Receive dial tone.  
N Press Speaker.  
40  
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DIAL PAD KEY  
NAME DISPLAY  
1 2 3 4 5 6 7 8 9 0 * #  
1 1 3 3 4 5 6 7 8 9 0 * #  
.
NOTE: Display Dterm.  
2
3
4
5
A D  
M P  
* #  
* #  
* #  
* #  
G J  
T
W
.
.
.
E
F
Q
B
C
H K N  
I
U X  
V Y  
Z
L O R  
S
A name with up to 8 characters can be entered  
to display the name on other Dterm telephones  
when making a call.  
N When the desired letter is displayed,  
N Press Speaker. Receive dial tone.  
depression of the Transfer key will change the  
letter to a lower case letter (default is upper  
case). Depress the Hold key to enter that letter  
and advance to the next entry.  
N Dial the Name Assignment access code and  
receive special dial tone.  
N Using the keypad, depress the key with the  
desired letter to display the first letter on the  
key. The display will indicate the numerical  
designation. Subsequent depressions will  
advance through the letters on that key. The  
following TABLE can be used as a guide to  
indicate the key and the number of  
N Repeat the previous two steps until the  
desired name is displayed and entered.  
N Press Speaker.  
For example, to enter “Paul”:  
7
8
5
7
8
5
HOLD 2 2 TRF HOLD  
depressions required to display numbers,  
letters, spaces and periods.  
8
5
TRF HOLD  
TRF HOLD  
5
41  
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QUICK REFERENCE GUIDE  
OUTSIDE LINE  
9
* 1  
# 1  
* 5  
# 5  
* 6  
# 6  
* 7  
# 7  
* 8  
# 8  
* *  
INTERNAL ZONE PAGING GROUP 0  
GROUP 1  
PAGE  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
5 *  
5 #  
60  
62  
6 #  
6 *  
72  
73  
74  
75  
7 *  
7#  
QUEUING-OUTSIDE LINE  
CALL BACK SET  
SET  
CANCEL  
ENTRY  
CANCEL  
ENTRY  
CANCEL  
ENTRY  
CANCEL  
SET  
GROUP 2  
CALL FORWARDING–ALL CALLS  
GROUP 3  
GROUP 4  
CALL FORWARDING–NO ANSWER/  
BUSY LINE  
INTERNAL ZONE PAGING GROUP 0  
GROUP 1  
ANSWER  
CALL FORWARDING–DESTINATION  
GROUP 2  
GROUP 3  
DO NOT DISTURB  
GROUP 4  
CANCEL  
TIME REMINDER/  
SET  
LAST NUMBER REDIAL  
ACCOUNT CODE  
AUTOMATIC WAKE UP SET  
VOICE/TONE TOGGLE  
STATION NAME ASSIGNMENT  
CALL PARK SYSTEM RETRIEVE  
CALL PARK SYSTEM SET  
NIGHT PICKUP  
CANCEL  
ENTRY  
* #  
# *  
STATION SPEED DIALING  
SYSTEM SPEED DIALING  
OPERATOR CALL  
ORIGINATE  
ORIGINATE # #  
0
11  
CALL HOLD  
CALL PICKUP-DIRECT  
CALL PICKUP-GROUP  
CALL PICKUP-DESIGNATED  
STATION SPEED DIALING  
GROUP  
ENTRY  
CANCEL  
42  
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NOTES  
43  
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Soft Keys (4)  
LCD  
Help Exit  
Call Indicator Lamp  
Help  
FEATURE  
RECALL  
PROGRAMMABLE KEYS  
CONF  
(Conference)  
Flexible Line /  
Feature Keys  
(Programmable by  
telephone system  
administrator)  
REDIAL  
PROGRAMMABLE KEYS  
ANSWER  
One-Touch Speed Dial /  
Feature Keys  
(Programmable by user)  
DIRECTORY  
MESSAGE  
MIC (Microphone) Lamp  
HOLD  
TRANSFER  
SPEAKER  
UP/ DOWN (  
)
Built-in  
Microphone  
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For more information contact:  
NEC America, Inc.  
Corporate Networks Group  
6555 N. State Highway 161  
©NEC America, Inc. 2002  
Irving Texas 75039  
NEAX and Dterm are registered trademarks of  
NEC Corporation.  
FPO BAR CODE  
188295  
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